service order dispatcher

South Coast Construction Services, Inc.

<div>
 
 
 Company Description
 
 
 
 South Coast Construction Services, Inc. is a general contracting construction management firm specializing in delivering commercial, institutional, and healthcare interior spaces. The company has built comprehensive internal resources to address the unique needs of interior projects, including project management, supervision, estimating, purchasing, work order control, pricing, and scheduling. With a commitment to excellence, South Coast focuses on providing top-tier management and execution for every interior project. By prioritizing efficiency and precision, South Coast delivers exceptional results to its clients.
 
 
 
 
 
 
 Role Description
 
 
 
 The Work Order Dispatcher - JPM is a full-time, on-site role based in Houston, TX. The role involves coordinating and dispatching work orders to the appropriate teams, ensuring schedules are maintained, and providing outstanding customer service. This position requires frequent communication with clients and internal staff to address inquiries, resolve issues, and ensure client satisfaction. The dispatcher will also manage documentation, billing and ensure timely follow-up on all work orders.
 
 
 
 
 
 
 Schedule
 
 
 <ul>
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 6:00 AM to 3:00 PM - Monday through Friday.
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 Some weekend coordination will be required.
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 </ul>
 
 
 
 
 
 Travel
 
 
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 Position may include some travel around the Greater Houston area but will be based at our office located at 3235 Fuqua Street, Houston, TX 77047.
 </li>
 </ul>
 
 
 
 
 
 Duties
 
 
 <ul>
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 Collect previous day dispatches and evaluate current work ticket status.
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 Assess and validate new work orders for distribution.
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 Coordinate daily dispatch operations, including technician routing, job assignment and schedule adjustments.
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 Keep clients up to date with schedule adjustments, lead times and completions.
 </li>
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 Maintain accuracy of all job details, including reschedules, arrival windows, notes and follow-ups.
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 Order and procure material from suppliers and specialty vendors.
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 Coordinate outside resource material pick-up and deliveries utilizing Warehouse staff, equipment &amp; trucks.
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 Manage and keep track of technician's time or projects for weekly reporting.
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 Capture technicians' hours, material &amp; job cost to bill accordingly.
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 Provide Warehouse inventory distribution and accounting.
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 Provide assistance and support for emergency repairs.
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 Oversee Warehouse fleet services.
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 </ul>
 
 
 
 
 
 Qualifications
 
 
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 Bilingual is a plus.
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 General understanding of construction materials and procedures.
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 Ability to order and procure materials from suppliers.
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 Must be organized due to high volume of on going jobs.
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 Strong communication skills and professional Phone Etiquette with clients and employees.
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 Must be able to communicate clearly with field technicians via phone, text &amp; email.
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 Commitment to delivering excellent Customer Service and fostering Customer Satisfaction.
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 Ability to work efficiently in a fast-paced environment with attention to detail.
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 Proficiency in Microsoft Word, Excel and Outlook.
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 Experience in scheduling and coordinating team tasks is a plus.
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 </ul>
 
 
 
 
 
 Benefits
 
 
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 Health Insurance
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 Dental Insurance
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 Vision Insurance
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 Life Insurance
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 Paid Time Off
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 Profit Sharing
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 </ul>
</div>

Work Order Dispatcher - JPM

Baz Solar Consulting LLC

Position Overview:As the Solar Service Dispatcher, you&rsquo;ll be the central point of communication between our customers, field technicians, and service managers. You'll coordinate daily schedules, assign work orders, monitor job progress, and ensure timely and efficient responses to service needs.Responsibilities:<ul><li>Dispatch and coordinate solar service technicians across multiple locations</li><li>Prioritize and schedule service calls based on urgency, location, and availability</li><li>Maintain clear communication with customers and field staff</li><li>Track job status, update systems, and ensure service tickets are completed</li><li>Monitor technician productivity and help optimize routes and scheduling</li><li>Support service team with administrative tasks and customer service follow-up</li></ul>Requirements:<ul><li>Previous dispatch, scheduling, or coordinator experience (preferred in field services or solar industry)</li><li>Strong organizational and time-management skills</li><li>Excellent communication, both written and verbal</li><li>Tech-savvy &ndash; comfortable with CRM or dispatching software and spreadsheets</li><li>High school diploma or equivalent (Associate&rsquo;s or higher preferred)</li><li>Customer Service Experience (Preferred)</li></ul>Pay: $45,000.00 - $52,000.00 per yearBenefits:<ul><li>Dental insurance</li><li>Health insurance</li><li>Paid time off</li><li>Vision insurance</li></ul>Work Location: In person

Solar Service Dispatcher

Mission Health

<div>Experience the HCA Healthcare difference where colleagues are trusted, valued members of our healthcare team. Grow your career with an organization committed to delivering respectful, compassionate care, and where the unique and intrinsic worth of each individual is recognized. Submit your application for the opportunity below: On Site Dispatcher PACE Program Outpatient<h5 class="jobSectionHeader">
Job Summary and Qualifications</h5><h5 class="jobSectionHeader">
We are seeking an On-Site Dispatcher CarePartners with our Program Of All Inclusive Care with the Elderly Program for our team to ensure that we continue to provide all patients with high quality, efficient care. Did you get into our industry for these reasons? We are an amazing team that works hard to support each other and are seeking a phenomenal addition like you who feels patient care is as meaningful as we do. We want you to apply!</h5><h5 class="jobSectionHeader">
Job Summary and Qualifications</h5><h5 class="jobSectionHeader">
Role Summary:
Using effective communication skills, serves customers by answering or referring telephone inquiries, and/or by assisting the customer in person to support participant transport needs. Serves as a point of contact for PACE Transportation, PACE Operations, PACE Electronic Medical Record and the transportation/dispatch software system. Able to function as a backup driver to the PACE Transportation Team</h5><h6 class="jobSectionHeader">
What qualifications you will need:</h6><h5 class="jobSectionHeader">
Required Experience:
High School Diploma or Equivalent None NC Driver&rsquo;s License, BLS, First Aid Class B CDL with P Endorsement Demonstrated computer literacy and experience with web based programs and MS Office Suite.
One to two years of experience working in customer relations or other public contact field.
One year experience working with and/or transporting the frail and elderly.
Preferred Experience:Previous dispatch experience<ul><li>
Basic Cardiac Life Support must be obtained within 15 days of employment start date</li><li>
First Aid Basic must be obtained within 15 days of employment start date</li><li>
Drivers License must be obtained within 7 days of employment start date</li><li>
High School Graduate / GED</li></ul>
Benefits</h5>
CarePartners, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:<ul><li>
Comprehensive benefits for medical, prescription drug, dental, vision, behavioral health and telemedicine services</li><li>
Wellbeing support, including free counseling and referral services</li><li>
Time away from work programs for paid time off, paid family leave, long- and short-term disability coverage and leaves of absence</li><li>
Savings and retirement resources, including a 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service), Employee Stock Purchase Plan, flexible spending accounts, preferred banking partnerships, retirement readiness tools, rollover support and financial wellbeing counseling</li><li>
Education support through tuition assistance, student loan assistance, certification support, dependent scholarships and a partnership with Galen College of Nursing</li><li>
Additional benefits for fertility and family building, adoption assistance, life insurance, supplemental health protection plans, auto and home insurance, legal counseling, identity theft protection and consumer discounts</li></ul>
Learn more about Employee Benefits
Note: Eligibility for benefits may vary by location.
CarePartners Health Services, a member of Mission Health, an operating division of HCA Healthcare, is a healthcare organization serving western North Carolina and offering a full continuum of post-acute care. Located in Asheville, North Carolina, it&rsquo;s services include a Rehabilitation Hospital, Home Health, Outpatient Rehabilitation, Hospice, Palliative Care, Private Duty, PACE (Program of All-inclusive Care for the Elderly) and Orthotics &amp; Prosthetics. With more than 1,200 colleagues and 400 volunteers, CarePartners Health Services is dedicated to helping people of western North Carolina live full and productive lives, despite illness, injury, disability or issues related to aging.
HCA Healthcare has been recognized as one of the World&rsquo;s Most Ethical Companies&reg; by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses. 
&quot;There is so much good to do in the world and so many different ways to do it.&quot;- Dr. Thomas Frist, Sr. 
HCA Healthcare Co-Founder 
If you find this opportunity compelling, we encourage you to apply for our On Site Dispatcher PACE Program Outpatient opening. We promptly review all applications. Highly qualified candidates will be directly contacted by a member of our team. We are interviewing - apply today!
We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.</div>

On Site Dispatcher PACE Program Outpatient

Cool Techs Heating and Air

<div>
 
 $22.00 - $28.00/hour | Winchester, VA
 
 
 
 Cool Techs Heating &amp; Air is a family-owned HVAC company serving the Shenandoah Valley since 2014. We've built our reputation on dependable service, honest communication, and doing the job right.
 
 
 As our Dispatcher / CSR, you'll be responsible for coordinating the daily schedule, communicating with customers, and supporting our technicians to keep operations running smoothly from the first call to the final service.
 
 
 This is a fast-paced, high-impact role that directly affects customer experience and daily operations.
 
 
 
 Benefits
 
 
 
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 Medical Insurance (50% employer-paid) + Dental &amp; Vision
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 Simple IRA with 3% company match
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 Paid Time Off + Paid Holidays
 
 
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 100% Company-Paid Coverage:
 
 
 
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 Long-Term Disability
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 Life/AD&amp;D Insurance ($50K)
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 Accident &amp; Critical Illness
 
 
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 Primary Job Function:
 
 Serve as the central point of coordination for daily service operations by managing and optimizing the schedule, dispatching technicians in real time, and ensuring clear communication between customers and the field team.
 
 
 
 This Role Includes
 
 
 
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 Managing and adjusting the daily service schedule to maintain a full, balanced board
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 Dispatching technicians and monitoring call progress throughout the day
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 Prioritizing calls and making real-time scheduling decisions
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 Answering inbound calls and converting them into booked appointments
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 Making outbound calls (maintenance due, unscheduled customers, follow-ups)
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 Confirming appointments and keeping customers informed of arrival times
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 Handling reschedules, return visits, and customer concerns professionally
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 Ordering parts, tracking availability, and coordinating return visits
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 Maintaining accurate customer records, job notes, and scheduling details
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 Supporting invoicing, timecards, and coordination with accounting
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 Communicating clearly with technicians, management, and customers
 
 
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 This role requires someone who stays organized, proactive, and in control of a fast-moving schedule throughout the day.
 
 
 
 
 Work Hours:
 
 Monday - Friday, 8:00 AM to 4:30 PM (Some overtime as needed)
 
 
 
 Required Qualifications
 
 
 
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 2+ years administrative or office experience
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 Dispatching experience preferred
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 High School diploma or equivalent (minimum)
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 HVAC or related industry experience a plus
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 Strong written and verbal communication skills
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 Comfortable managing high call volume in a fast-paced environment
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 Proficient in Microsoft Office (Word, Excel, Outlook)
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 Knowledge of dispatching software preferred (ServiceTitan experience is a strong plus)
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 Strong prioritization and organizational skills
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 High attention to detail with the ability to follow through
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 Geographical knowledge of the service area is a plus
 
 
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 Candidates will be required to pass a background check and drug screening upon being given a conditional offer of employment
</div>

Service Dispatcher

Phillips Lifestyles

Job Summary We are seeking an energetic and detail-oriented Customer Service Scheduler &amp; Dispatcher to join our dynamic team. In this vital role, you will coordinate and manage daily scheduling for service appointments, dispatch field technicians efficiently, and ensure seamless communication between customers, drivers, and operations. Your proactive approach will help optimize logistics, improve customer satisfaction, and support the overall transportation management process. This position offers an exciting opportunity to be at the heart of our service team operations, ensuring timely service and operational excellence.Duties<ul><li>Schedule service appointments and dispatch field technicians</li><li>Communicate clearly with customers via phone, email, or multi-line phone systems to confirm appointments, provide updates, and address inquiries with professional phone etiquette and excellent communication skills</li><li>Maintain accurate data entry into our systems for service requests</li><li>Coordinate with warehouse teams on shipping &amp; receiving schedules, freight handling, and inventory management within logistics framework</li></ul>Skills<ul><li>Strong analysis skills with the ability to interpret maps</li><li>Proficiency in transportation planning and logistics coordination</li><li>Excellent communication skills with a professional phone manner; ability to handle multi-line phone systems efficiently</li><li>Experience with data entry accuracy</li><li>Knowledge of shipping &amp; receiving procedures</li><li>Ability to perform analysis on transportation metrics to support continuous improvement initiatives</li></ul>Join us in this fast-paced role where your organizational skills and proactive communication will drive our success! We&rsquo;re committed to fostering a vibrant work environment that values your contributions while supporting your growth.Pay: $20.00 - $25.00 per hourBenefits:<ul><li>401(k)</li><li>401(k) matching</li><li>Dental insurance</li><li>Health insurance</li></ul>Work Location: In person

Customer Service Scheduler & Dispatcher

Williams Plumbing & Drain

<div>Overview

Williams Plumbing &amp; Drain is seeking an experienced Service Dispatcher to join our team in Tulsa. This role is best suited for someone with prior dispatch or service scheduling experience who can manage a high-volume call environment, make real-time decisions, and help drive operational efficiency.

As a key member of our operations team, you will coordinate technicians, optimize scheduling, and ensure a high level of service for both customers and field staff.

About Us

Williams Plumbing &amp; Drain is a family-owned company serving the Tulsa area for over 40 years. We are known for dependable service, strong customer relationships, and a commitment to doing things the right way. Our team operates in a fast-paced, performance-driven environment where each role directly contributes to company success.

Compensation &amp; Benefits
<ul>
<li>$17-$20 per hour, depending on dispatch experience</li>
<li>Performance-based bonuses</li>
<li>Paid training and onboarding</li>
<li>Medical and dental benefits</li>
<li>Paid time off and paid holidays</li>
<li>401(k) retirement plan</li>
<li>Full-time, consistent schedule (7:45am &ndash; 4:45pm; Monday -Friday)</li>
</ul>
Key Responsibilities
<ul>
<li>Manage and prioritize incoming service calls in a high-volume environment</li>
<li>Schedule and dispatch technicians based on skillset, location, and urgency</li>
<li>Continuously adjust schedules to maximize efficiency and productivity</li>
<li>Communicate clearly with technicians and customers throughout the day</li>
<li>Ensure technicians are fully prepared with accurate job information</li>
<li>Monitor job progress and resolve scheduling conflicts in real time</li>
<li>Maintain accurate records in dispatch/CRM systems</li>
<li>Follow up with customers to ensure satisfaction and service quality</li>
</ul>
Required Qualifications
<ul>
<li>Proven ability to manage multiple priorities in a fast-paced environment</li>
<li>Strong decision-making and problem-solving skills</li>
<li>Excellent phone presence and customer communication skills</li>
<li>Proficiency with dispatch software, CRM systems, and general computer use</li>
<li>Highly organized with strong attention to detail and follow-through</li>
<li>Dependable and accountable with a consistent work ethic</li>
</ul>
Preferred Experience
<ul>
<li>Dispatching experience preferred, but not required</li>
<li>Experience working with technicians in the field</li>
<li>Familiarity with performance metrics (job efficiency, scheduling optimization, etc.)</li>
</ul>
Work Environment

This role requires handling a steady volume of calls, schedule changes, and coordination throughout the day. Success in this position depends on staying organized, thinking quickly, and maintaining professionalism under pressure.

Why Join Williams Plumbing &amp; Drain?

This is an opportunity to join a stable, growth-oriented company where your performance directly impacts operations and revenue. We are looking for someone who wants more than just a job&mdash;someone who wants to contribute, grow, and be part of a strong team.

Apply Today

If you have dispatch experience and are looking for a long-term opportunity with a reputable company, we encourage you to apply.

Equal Opportunity Employer</div>

Service Dispatcher (Plumbing/Home Services)

Leslie's

<div>
 
 DIVE IN TO A NEW CAREER WITH A LESLIE'S COMPANY:
 
 
 
 With over 55 years of experience, we are a leading hot tub and swim spa dealer throughout the Pittsburgh area.  We also offer the best hot tubs and swim spas in the market. We became a part of Leslie's family in January 2018. From new above-ground pools, hot tubs, and swim spas to superior pool and hot tub service, as well as quality products designed to keep your pool and hot tub operating efficiently and effectively, we&rsquo;ve got everything you need to create and care for the perfect outdoor oasis. Our hot tub experts will help you choose the best model for your needs and space, ensuring that it features everything you need for a relaxing soak or a wonderful workout. We also carry numerous accessories that are certain to make hot tub and swim spa ownership easier and more enjoyable.
 
 
 
 Job Overview:
 
 
 
 The Service Dispatcher plays a key role in supporting the Service and Delivery teams by coordinating, scheduling, and confirming service appointments using scheduling software. This position serves as a central communication hub between customers, service technicians, delivery teams, and store personnel, ensuring a smooth and efficient service experience while delivering exceptional customer service.
 
 
 
 Pay Rate: $17.00 /Hourly
 
 
 
 Compensation within range to be determined by the applicant&rsquo;s education, experience, knowledge and skills, as well as internal equity and alignment with market data.
 
 
 
 Responsibilities:
 
 
 
 <ul>
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 Schedule, coordinate, and confirm service and delivery appointments
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 Answer inbound customer calls and provide timely, professional assistance
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 Communicate effectively with Service Technicians, Delivery Teams, and store staff regarding appointments and updates
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 Monitor schedules and make real-time adjustments as needed to maximize efficiency
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 Follow up on parts orders and service-related inquiries
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 Assist with warranty claims processing and required documentation
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 Organize, maintain, and manage departmental forms and records
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 Prepare and maintain reports related to service operations
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 Ensure a high level of customer satisfaction through clear communication and follow-through
 
 
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 </ul>
 
 Qualifications:
 
 
 
 <ul>
 <li>
 Excellent verbal and written communication skills with strong phone etiquette
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 Proficiency in Microsoft Word, Excel, and internet applications
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 Experience with Gmail, Google Drive, and G Suite tools
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 Strong keyboarding and data entry skills
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 Ability to interact professionally and positively with individuals at all levels
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 Strong organizational skills and attention to detail
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 Ability to multitask and work in a fast-paced environmentQuestion Library
 
 
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 </ul>
 
 Preferred Experience
 
 
 
 <ul>
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 Previous scheduling or dispatching experience is a plus, but not required (training provided)
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 2+ years of retail or call center customer service experience preferred (training provided)
 
 
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 </ul>
 
 We offer our employees competitive compensation
 
 , extensive paid training, comprehensive and flexible suite of benefits package, 401K with company match, team member discounts, rewards for top performers, and most importantly career advancement opportunities.
 
 
 
 Leslie&rsquo;s recognizes a critical component to our continued success is our people.
 
 Leslie&rsquo;s is proud to have a culture of inclusion that seeks to celebrate and embrace the different backgrounds and perspectives that help drive our success and support team members in developing and growing with us. We aim to create a workplace where all team members feel welcomed and valued and inspire each other every day.
</div>

Service Dispatcher VPS

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