service order taker

Marriott International

Position SummaryTake room service orders over the phone. Answer questions on menu selections, and check with kitchen staff. Answer guest questions or concerns regarding the origin, vintage, and style of various wines. Place and log call back for room service order. Notify guests and management of delays in service delivery. Communicate additional meal requirements, allergies, dietary needs, and special requests to the kitchen. Maintain cleanliness of work areas throughout the day. Record transaction in MICROS system at time of order. Complete all closing reports, including MICROS reports. Process all payment methods.Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests  service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others, and support team to reach common goals. Ensure adherence to quality expectations and standards. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.Preferred QualificationsEducation: High school diploma or G.E.D. equivalent.Related Work Experience: No related work experience.Supervisory Experience: No supervisory experience.License or Certification: NoneAt Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate.

Room Service - Order Taker

Fairmont

<div>Company Description 
Join us at Accor, where life pulses with passion!
As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a common ambition: to keep innovating and challenging the status-quo.
By joining us, you will become a Heartist&reg;, because hospitality is, first and foremost, a work of heart.
You will join a caring environment and a team where you can be all you are. You will be in a supportive place to grow, to fulfil yourself, to discover other professions and to pursue career opportunities, in your hotel or in other hospitality environments, in your country or anywhere in the world!
You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment.
Everything you will do with us, regardless of your profession, will offer a deep sense of meaning, to create lasting, memorable and impactful experiences for your customers, for your colleagues and for the planet.
Hospitality is a work of heart,
 
Join us and become a Heartist&reg;. 
Job Description 
We are seeking a friendly and efficient Order Taker to join our team in Riyadh, Saudi Arabia. As a crucial member of our customer service team, you will be responsible for accurately taking and processing customer orders while ensuring a positive dining experience.<ul><li>
Answer incoming calls and greet customers promptly and professionally</li><li>
Take accurate and detailed food and beverage orders from customers</li><li>
Input orders into the restaurant's order management system</li><li>
Communicate effectively with kitchen staff to ensure order accuracy</li><li>
Provide menu recommendations and answer questions about food items, ingredients, and preparation methods</li><li>
Upsell additional menu items when appropriate</li><li>
Handle customer inquiries, special requests, and complaints with patience and professionalism</li><li>
Process payments and handle cash transactions accurately</li><li>
Maintain a clean and organized workspace</li><li>
Collaborate with team members to ensure smooth operations during peak hours</li><li>
Stay updated on menu changes, daily specials, and ongoing promotions</li><li>
Adhere to all food safety and sanitation guidelines</li></ul> 

Qualifications 
<ul><li>
High school diploma or equivalent</li><li>
Proven customer service experience, preferably in the hospitality or food service industry</li><li>
Excellent communication skills in English; proficiency in Arabic is highly desirable</li><li>
Strong attention to detail and ability to multitask in a fast-paced environment</li><li>
Proficiency in using order management systems and point-of-sale (POS) software</li><li>
Basic math skills for handling financial transactions</li><li>
Knowledge of food and beverage items, including local cuisine and cultural preferences</li><li>
Ability to work flexible hours, including evenings, weekends, and holidays</li><li>
Strong listening skills and ability to accurately record customer orders</li><li>
Patience and problem-solving skills to handle customer inquiries and complaints</li><li>
Team-oriented mindset with a willingness to assist colleagues during busy periods</li><li>
Ability to stand for extended periods and work in a fast-paced environment</li></ul> 

Additional Information 
Your team and working environment: 
In 1-2 sentences, introduce the team, property or office environment in a way that reflects the culture 
Note: Customization may be included for any specific local or legislative requirements, such as work permits</div>

Order Taker

<div>Company Description 
&quot;Why work for Accor? 
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor&rsquo;s limitless possibilities. 
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/ 
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS&quot; 
Job Description 
We are seeking a friendly and efficient Order Taker to join our team in Cairo, Egypt. As an Order Taker, you will play a crucial role in ensuring customer satisfaction by accurately recording and processing customer orders in a timely manner. This position requires excellent communication skills, attention to detail, and the ability to thrive in a fast-paced environment.<ul><li>
Answer customer calls and greet walk-in customers promptly and professionally</li><li>
Take accurate food and beverage orders, ensuring all details and special requests are correctly recorded</li><li>
Enter orders into the Point of Sale (POS) system with precision and efficiency</li><li>
Provide customers with detailed information about menu items, including ingredients, preparation methods, and pricing</li><li>
Upsell additional items or promote daily specials when appropriate</li><li>
Communicate order details clearly to kitchen staff and coordinate with the service team for timely order fulfillment</li><li>
Handle customer inquiries, concerns, and complaints with patience and professionalism</li><li>
Process payments accurately and provide correct change when necessary</li><li>
Maintain a clean and organized workspace</li><li>
Stay updated on menu changes, promotions, and company policies</li><li>
Assist with other customer service tasks as needed</li></ul> 

Qualifications 
<ul><li>
Excellent verbal communication and active listening skills</li><li>
Strong customer service orientation with a friendly and professional demeanor</li><li>
Proficiency in using Point of Sale (POS) systems and basic computer skills</li><li>
Ability to multitask and work efficiently in a fast-paced environment</li><li>
Keen attention to detail and accuracy in order taking and data entry</li><li>
Basic math skills for handling orders and payments</li><li>
Ability to remain calm and composed under pressure</li><li>
Flexibility to work various shifts, including evenings, weekends, and holidays as required</li><li>
Knowledge of food and beverage items (preferred)</li><li>
Previous experience in a similar customer service or order-taking role (preferred)</li><li>
Fluency in English; knowledge of Arabic or other languages is a plus</li></ul> 

Additional Information<div> 
Your team and working environment: 
<ul><li>A passionate and inspired team that creates unique experiences for all they meet.</li><li>We recognize and celebrate our team and individual success</li></ul>
Hotel Overview: Overlooking one of Cairo&rsquo;s most beautiful Nile views, Nile City Towers complex is a business destination claim to Egypt&rsquo;s corporate success. Built on a total area of 16,000 sqm, Nile City Towers boasts a 170 meter Nile fa&ccedil;ade and its two towers are an anchor to an exclusive shopping center, upscale housing, a five-star hotel, 8-screen cinema and 4 floors of underground parking. 
The spectacular reception leads the way to 543 elegantly designed rooms, suites restaurants, bars and a health club the 25th floor with a comprehensive range of fitness facilities including a signature Willow Stream Spa as well as a sky-high swimming pool. 
Physical Aspects of Position (include but are not limited to): 
<ul><li>Constant standing and walking throughout shift.</li><li>Frequent lifting and carrying up to 30 lbs.</li><li>Occasional kneeling, pushing, pulling, lifting.</li><li>Occasional ascending or descending ladders, stairs and ramps.</li></ul>
Visa Requirements: Must be legally permitted to work in Egypt. 
Our commitment to Diversity &amp; Inclusion: 
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent. 
What is in it for you: 
<ul><li>Employee benefit card offering discounted rates at Accor worldwide</li><li>Learning programs through our Academies</li><li>Opportunity to develop your talent and grow within your property and across the world!</li><li>Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21.</li></ul></div></div>

Accor

<div><div>Company Description</div> 
&quot;Why work for Accor? 
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor&rsquo;s limitless possibilities. 
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/ 
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS&quot;<div> 
Job Description</div> 
We are seeking a friendly and efficient Order Taker to join our team in Cairo, Egypt. As an Order Taker, you will play a crucial role in ensuring customer satisfaction by accurately recording and processing customer orders in a timely manner. This position requires excellent communication skills, attention to detail, and the ability to thrive in a fast-paced environment.<ul><li>
Answer customer calls and greet walk-in customers promptly and professionally</li><li>
Take accurate food and beverage orders, ensuring all details and special requests are correctly recorded</li><li>
Enter orders into the Point of Sale (POS) system with precision and efficiency</li><li>
Provide customers with detailed information about menu items, including ingredients, preparation methods, and pricing</li><li>
Upsell additional items or promote daily specials when appropriate</li><li>
Communicate order details clearly to kitchen staff and coordinate with the service team for timely order fulfillment</li><li>
Handle customer inquiries, concerns, and complaints with patience and professionalism</li><li>
Process payments accurately and provide correct change when necessary</li><li>
Maintain a clean and organized workspace</li><li>
Stay updated on menu changes, promotions, and company policies</li><li>
Assist with other customer service tasks as needed</li></ul><div> 
Qualifications</div> 
<ul><li>
Excellent verbal communication and active listening skills</li><li>
Strong customer service orientation with a friendly and professional demeanor</li><li>
Proficiency in using Point of Sale (POS) systems and basic computer skills</li><li>
Ability to multitask and work efficiently in a fast-paced environment</li><li>
Keen attention to detail and accuracy in order taking and data entry</li><li>
Basic math skills for handling orders and payments</li><li>
Ability to remain calm and composed under pressure</li><li>
Flexibility to work various shifts, including evenings, weekends, and holidays as required</li><li>
Knowledge of food and beverage items (preferred)</li><li>
Previous experience in a similar customer service or order-taking role (preferred)</li><li>
Fluency in English; knowledge of Arabic or other languages is a plus</li></ul><div> 
Additional Information</div><div> 
Your team and working environment: 
<ul><li>A passionate and inspired team that creates unique experiences for all they meet.</li><li>We recognize and celebrate our team and individual success</li></ul>
Hotel Overview: Overlooking one of Cairo&rsquo;s most beautiful Nile views, Nile City Towers complex is a business destination claim to Egypt&rsquo;s corporate success. Built on a total area of 16,000 sqm, Nile City Towers boasts a 170 meter Nile fa&ccedil;ade and its two towers are an anchor to an exclusive shopping center, upscale housing, a five-star hotel, 8-screen cinema and 4 floors of underground parking. 
The spectacular reception leads the way to 543 elegantly designed rooms, suites restaurants, bars and a health club the 25th floor with a comprehensive range of fitness facilities including a signature Willow Stream Spa as well as a sky-high swimming pool. 
Physical Aspects of Position (include but are not limited to): 
<ul><li>Constant standing and walking throughout shift.</li><li>Frequent lifting and carrying up to 30 lbs.</li><li>Occasional kneeling, pushing, pulling, lifting.</li><li>Occasional ascending or descending ladders, stairs and ramps.</li></ul>
Visa Requirements: Must be legally permitted to work in Egypt. 
Our commitment to Diversity &amp; Inclusion: 
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent. 
What is in it for you: 
<ul><li>Employee benefit card offering discounted rates at Accor worldwide</li><li>Learning programs through our Academies</li><li>Opportunity to develop your talent and grow within your property and across the world!</li><li>Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21.</li></ul></div></div>

Red Sea Global Hospitality

<div>
 
 
 Join Red Sea Global Hospitality and become part of a team leading the change in responsible development and regenerative tourism.
 
 
 
 
 
 
 
 Job title:
 
 Order Taker
 
 
 
 Department:
 
 Food &amp; Beverage Department
 
 
 
 Reporting to:
 
 Food &amp; Beverage Manager/Supervisor
 
 
 
 Property
 
 : Shebara Resort
 
 
 
 
 
 
 About Us
 
 
 
 Welcome to the next generation of hospitality excellence. We're on a mission to recruit the finest in our industry - seize the opportunity to become part of this pioneering team. Our ethos is deeply rooted in Respect, Responsibility, Passion, and Collaboration, values that guide us in creating extraordinary experiences for our guests and a thriving workplace for our team. We offer more than just a job - we provide an opportunity to shape the future of luxury hospitality.
 
 
 
 
 
 
 The Role
 
 
 
 The Order Taker is responsible for accurately receiving and processing guest orders within the luxury hotel&rsquo;s dining establishments. This role involves providing exceptional service, ensuring accurate communication with the culinary team, and enhancing the overall dining experience.
 
 
 
 
 
 
 Key Areas of Responsibilities
 
 
 <ul>
 <li>
 
 Order Management:
 
 Take guest orders promptly and accurately, ensuring clarity in communication regarding food and beverage preferences.
 </li>
 <li>
 
 Menu Knowledge:
 
 Maintain an in-depth understanding of the menu offerings, including ingredients, preparation methods, and daily specials, to assist guests with their selections.
 </li>
 <li>
 
 Guest Interaction:
 
 Engage with guests to provide personalized recommendations and address any dietary restrictions or preferences, ensuring a high level of service.
 </li>
 <li>
 
 Communication with Culinary Team:
 
 Relay orders to the culinary team accurately and efficiently, ensuring timely preparation and delivery of food and beverages.
 </li>
 <li>
 
 Payment Processing:
 
 Handle guest payments accurately, including cash and credit transactions, and ensure proper accounting of all sales.
 </li>
 <li>
 
 Feedback Collection:
 
 Gather feedback from guests regarding their orders and overall dining experience, communicating any concerns to management promptly.
 </li>
 <li>
 
 Collaboration:
 
 Work closely with waitstaff and culinary team members to coordinate service and maintain a seamless dining experience.
 </li>
 <li>
 
 Health and Safety Compliance:
 
 Adhere to all health, safety, and sanitation regulations regarding food and beverage service, ensuring a safe environment for guests and team members.
 </li>
 <li>
 
 Assisting Team Members:
 
 Provide support to other team members as needed, including running food, clearing tables, and restocking supplies.
 </li>
 </ul>
 
 
 
 
 
 
 
 
 In Return, What We Offer
 
 
 <ul>
 <li>
 Exciting opportunities for personal and professional development at all levels, featuring targeted development programs aimed at equipping you for your next career move.
 </li>
 <li>
 Competitive compensation package.
 </li>
 <li>
 Access to exclusive perks, complimentary nights, and benefits within Red Sea Global Hospitality.
 </li>
 <li>
 Health Insurance coverage whilst in service.
 </li>
 <li>
 A supportive and inclusive work environment that values diversity and collaboration.
 </li>
 <li>
 Employee Recognition Programs
 </li>
 <li>
 Daily meals on duty and uniform dry-cleaning services.
 </li>
 <li>
 Year-round events of social, wellness programs, charity drives, and sports activities.
 </li>
 </ul>
 
 
 
 
 
 Accessibility and Adjustments
 
 
 
 We welcome all applicants and are keen to ensure our employees reflect the diversity of the Kingdom of Saudi Arabia and the communities we serve. We are committed to providing reasonable adjustments throughout our recruitment process and we&rsquo;ll always endeavor to be as accommodating as possible. If you would like to discuss any specific requirements, please get in touch with us.
 
 
 
 
 
 
 Red Sea Global Hospitality is an equal opportunity employer committed to diversity and inclusion in the workplace. We encourage individuals from all backgrounds to apply.
 
 
</div>

Food & Beverage Order Taker

<div>Additional Information 
Job Number25166387 
Job CategoryFood and Beverage &amp; Culinary 
LocationW Riyadh - KAFD, Area 1 Al Aqeeq Street Financial District, Riyadh, Saudi Arabia, Saudi Arabia, 13519 
ScheduleFull Time 
Located Remotely?N 
Position Type Non-Management<div><div> 
POSITION SUMMARY 
Take room service orders over the phone. Answer questions on menu selections, and check with kitchen staff. Answer guest questions or concerns regarding the origin, vintage, and style of various wines. Place and log call back for room service order. Notify guests and management of delays in service delivery. Communicate additional meal requirements, allergies, dietary needs, and special requests to the kitchen. Maintain cleanliness of work areas throughout the day. Record transaction in MICROS system at time of order. Complete all closing reports, including MICROS reports. Process all payment methods. 
Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests&rsquo; service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others, and support team to reach common goals. Ensure adherence to quality expectations and standards. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors. 
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: No related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None 
</div><div></div>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
W Hotels&rsquo; mission is to Ignite Curiosity, Expand Worlds. We are a place to experience life. We&rsquo;re here to open doors and open minds. We are constantly inspired by new faces and new experiences. A tuned-in, up-for-anything spirit is at our core and has made us renowned for reinventing the norms of luxury around the globe. Whatever/Whenever is our culture and service philosophy that brings our guests&rsquo; passions to life. If you are original, innovative, and always looking towards the future of what&rsquo;s possible, welcome to W Hotels. In joining W Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</div></div>

Order Taker - Room Service

NASA Chemicals Pvt Ltd

A National based Company engaged in manufacturing and selling of Auto care &amp; lubricants products needs Order Booker/Sales Representative for Karachi.Responsibilities.&middot; Person will be responsible for visiting shops/market in assign areas.&middot; Bring orders from the markets.&middot; Develop new Shops &amp; retain existing customers.&middot; Will be responsible for achieving volumetric and product wise sales target&middot; Establish good and professional relationship with the customer and provide them better services as per the company policies&middot; Ensure the best display of our products by means of sufficient merchandising in the market.&middot; Must be patiented, target oriented, honest and hard workerBenefitsSalary + commission, fuel, bike maintenance, Medical and other benefits would be provided by the Company.Should have own Motor Cycle.Atleast 2 years&rsquo; experience as Order Booker.Job Type: Full-timeWork Location: In person

TSO / Order Booker - Karachi

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