service sales specialist

<div>At ABB, we help industries outrun - leaner and cleaner. Here, progress is an expectation - for you, your team, and the world. As a global market leader, we&rsquo;ll give you what you need to make it happen. It won&rsquo;t always be easy, growing takes grit. But at ABB, you&rsquo;ll never run alone. Run what runs the world.
This Position reports to:
Service Unit Manager<div> 
Your role and responsibilities
 
 
In this role, you will have the opportunity to drive service sales processes, generate service sales opportunities and secure profitable sales within the designated areas. Each day, you will focus on Installed Base (IB) penetration and selling the entire Service product portfolio. You will also showcase your expertise by building long-term customer relationships and ensuring immediate response to specific customer needs and issues. 
 
The work model for the role is: onsite 
 
This role is contributing to the ELSE in Muscat, Oman. 
 
You will be mainly accountable for:<ul><li>
Penetrating into IB, promoting various upgrades, retrofits, and value-add solutions to the benefit of the customers and ABB.</li><li>
Understanding the channel strategy and the establishment of related prices, and preparing sales plans, reviewing them, and proposing recovery plan(s) when needed.</li><li>
Generating service sales leads and develops new market opportunities by utilizing market trend information and through identifying and exploring potential new service portfolios.</li><li>
Acting as a marketer/salesperson of ABB&rsquo;s service products and solutions during marketing activities (campaigns, trade fairs, exhibitions, conferences, customer meetings).</li></ul> 
Our team dynamics
 
You will join a dynamic, talented, high performing team, where you will be able to thrive. 
Qualifications for the role
<ul><li>Electrical Engineering Background</li><li>
8-12 years of experience in service sales within Oman.</li><li>
Proven track record as a service sales engineer for switchgears and protection relays.</li><li>
Background in digital solutions is a plus</li><li>
Previous engagement and customer relationships with major government end-users entities and industrial customers in the region.</li><li>
Strong technical expertise in selling service agreements is a plus</li><li>
Strong English communication &amp; Negotiation skills are a must</li><li>
Innovative mind and interest to explore new ideas and build strong relationships &ndash; excellent networking skills</li><li>
Out-of-the-box thinking and exceptional problem-solving skills</li><li>
Relentless ownership, dedication, and thoroughness. Going the extra mile and showing devotion to the mission.</li><li>
A collaborative, solutions-oriented approach with a proven ability to develop and manage customer relationships</li></ul> 
What's in it for you?
 
We empower you to take initiative, challenge ideas, and lead with confidence. You&rsquo;ll grow through meaningful work, continuous learning, and support that&rsquo;s tailored to your goals. Every idea you share and every action you take contributes to something bigger. 
Benefits
 
 
We also offer our employees the following benefits:<ul><li>
From well-being to retirement, ABB offers benefits that support every stage of your career.</li></ul> 
More about us
 
 
The ELSE Division operates as a strategic business unit within the organization, functioning semi-autonomously with its own dedicated resources, objectives, and leadership. 
 
Al Hamriyah, Muscat, Oman</div> 
We value people from different backgrounds. Could this be your story? Apply today or visit www.abb.com to read more about us and learn about the impact of our solutions across the globe.</div>

Service Sales Specialist

<div>W ABB pomagamy przemys&#322;owi wyprzedza&#263; konkurencj&#281; - dzia&#322;a&#263; sprawniej i ekologicznie. U nas post&#281;p to standard &ndash; dla Ciebie, Twojego zespo&#322;u i ca&#322;ego &#347;wiata. Jako globalny lider dajemy Ci to, czego potrzebujesz, by to osi&#261;gn&#261;&#263;. Nie zawsze b&#281;dzie &#322;atwo, rozw&oacute;j wymaga determinacji. Ale w ABB nigdy nie b&#281;dziesz dzia&#322;a&#263; sam. Zarz&#261;dzaj tym, co porusza &#347;wiat.
Stanowisko to podlega:
Service Unit Manager<div> 
Your role and responsibilities
 
 
In this role, you will have the opportunity to drive service sales processes, generate service sales opportunities and secure profitable sales within the designated areas. Each day, you will focus on Installed Base (IB) penetration and selling the entire Service product portfolio. You will also showcase your expertise by building long-term customer relationships and ensuring immediate response to specific customer needs and issues. 
 
The work model for the role is: onsite 
 
This role is contributing to the ELSE in Muscat, Oman. 
 
You will be mainly accountable for:<ul><li>
Penetrating into IB, promoting various upgrades, retrofits, and value-add solutions to the benefit of the customers and ABB.</li><li>
Understanding the channel strategy and the establishment of related prices, and preparing sales plans, reviewing them, and proposing recovery plan(s) when needed.</li><li>
Generating service sales leads and develops new market opportunities by utilizing market trend information and through identifying and exploring potential new service portfolios.</li><li>
Acting as a marketer/salesperson of ABB&rsquo;s service products and solutions during marketing activities (campaigns, trade fairs, exhibitions, conferences, customer meetings).</li></ul> 
Our team dynamics
 
You will join a dynamic, talented, high performing team, where you will be able to thrive. 
Qualifications for the role
<ul><li>Electrical Engineering Background</li><li>
8-12 years of experience in service sales within Oman.</li><li>
Proven track record as a service sales engineer for switchgears and protection relays.</li><li>
Background in digital solutions is a plus</li><li>
Previous engagement and customer relationships with major government end-users entities and industrial customers in the region.</li><li>
Strong technical expertise in selling service agreements is a plus</li><li>
Strong English communication &amp; Negotiation skills are a must</li><li>
Innovative mind and interest to explore new ideas and build strong relationships &ndash; excellent networking skills</li><li>
Out-of-the-box thinking and exceptional problem-solving skills</li><li>
Relentless ownership, dedication, and thoroughness. Going the extra mile and showing devotion to the mission.</li><li>
A collaborative, solutions-oriented approach with a proven ability to develop and manage customer relationships</li></ul> 
What's in it for you?
 
We empower you to take initiative, challenge ideas, and lead with confidence. You&rsquo;ll grow through meaningful work, continuous learning, and support that&rsquo;s tailored to your goals. Every idea you share and every action you take contributes to something bigger. 
Benefits
 
 
We also offer our employees the following benefits:<ul><li>
From well-being to retirement, ABB offers benefits that support every stage of your career.</li></ul> 
More about us
 
 
The ELSE Division operates as a strategic business unit within the organization, functioning semi-autonomously with its own dedicated resources, objectives, and leadership. 
 
Al Hamriyah, Muscat, Oman</div> 
Doceniamy r&oacute;&#380;norodno&#347;&#263; do&#347;wiadcze&#324;. Czy to mo&#380;e by&#263; Twoja historia? Aplikuj ju&#380; dzi&#347; lub odwied&#378; stron&#281; www.abb.com, aby dowiedzie&#263; si&#281; wi&#281;cej o nas i pozna&#263; wp&#322;yw naszych rozwi&#261;za&#324; na ca&#322;ym &#347;wiecie.</div>

Hitachi Energy

Preparing Proposals and follow upProactive &amp; reactive sales of High Voltage Service &amp; Transformer service portfoliosEvaluation of client enquiry documentation and interpretation of their requirements, and assessment of commercial terms and conditions.Formulate competitive bids/estimates/quotations, considering the best available product mix and appropriate technical and commercial considerations for each individual situation.Manage the preparation of all technical, financial, cash flow and operational delivery aspects of the bid/estimate/quotation, indicating prices and trading conditions.Identify potential risks and opportunities in contract agreements across customers/channels.Planning daily activities, developing, and maintaining customer relations and managing customer accounts, Developing, implementing, and following up on strategic sales plans.Establish effective business relations with sales executives, management, and technical team members.Preparing periodic sales reports, forecasts, and market plans.Meeting with personal sales targets as planned.Coordination with Service Sales Manager to decide on pricing strategies.Support to Service Sales Manager during meetings with customersExploring further market opportunities from both existing customers and potential customers.Proposing techno-commercial solutions according to customers requirements.Supervising distribution and archiving documentation issued to customers as part of tendering and contract negotiations.Maintaining project pipeline and ordering forecasts using Hitachi Energy tools.Creating and maintaining strong relationships with customers, understanding their needs, and providing specialist support and solutions.Recommendation to customers for immediate and future service requirements, provide feedback to Service Sales team.Acting as representative of the OEM during interaction with the customer and preparing the tools, equipment and parts needed for a service job and understanding the scope of the job to be performed.Acting as voice of customer back into internal engineering and quality functions.Managing multifunctional interfaces are effectively conducted - internal, feeder factories, service department, customers, and sub suppliersAble to show personal leadership &amp; maintain a teamwork environment to deliver assignments.Strong self-disciplined approach to ensure quality and accuracy of delivery.Establishing long-term customer relationships by understanding customer requirements and applicable regulations, respond immediately to issues and demonstrate in-depth technical service product/solutions knowledge to promote product Life Cycle ManagementYou will be responsible for ensuring compliance with applicable external and internal regulations, procedures, and guidelines.Living Hitachi Energy s core values safety and integrity, which means taking responsibility for your own actions while caring for your colleagues and the business.

Headphonezone pvt ltd

About Headphone ZoneWe don&rsquo;t run Headphone Zone like a company. We run it like a community, of people who care deeply about helping others rediscover music. We&rsquo;re proud to be a 100% independent, Indian-owned business, committed to bringing the world&rsquo;s finest headphones and audio gear to discerning listeners across the country.We choose to be the best, not the biggest. We serve our customers with the same level of care, respect, and attention we&rsquo;d want for ourselves &mdash; guided by a simple ethos: we&rsquo;re ladies and gentlemen, serving ladies and gentlemen. And above all, while we are not a music company, music is at the core of everything we do.About the RoleAs a Customer Happiness Officer, you are the voice of Headphone Zone to our customers. You&rsquo;ll be there to guide them, support them, and solve problems &mdash; always with patience, grace, and a genuine desire to help.Whether it&rsquo;s answering product questions, resolving after-sales issues, or handling warranty requests, you&rsquo;ll take pride in turning every interaction into a positive experience. You&rsquo;ll work closely with the Operations and Headphone Gurus teams &mdash; ensuring that customers feel cared for long after their purchase.Why This Role MattersEvery day, you&rsquo;ll turn moments of potential frustration into moments of delight. You&rsquo;ll be the reason a customer chooses to come back to Headphone Zone &mdash; not just for the products, but for the people behind them.We&rsquo;re not just shipping headphones. We&rsquo;re building trust, loyalty, and a community that celebrates music. And that starts with how we take care of our customers.What You&rsquo;ll Do<ul><li>Be the first point of contact for customer support queries &mdash; pre-sale and post-sale</li><li>Handle inquiries via email, phone, and chat</li><li>Manage after-sales processes &mdash; warranty requests, returns, replacements</li><li>Work closely with the Operations team to ensure timely and accurate order fulfillment</li><li>Maintain clear, empathetic, and professional communication at all times</li><li>Keep detailed records of customer interactions using our support tools (Freshdesk, Slack, Google Workspace)</li><li>Continuously look for ways to improve our customer service experience</li><li>Occasionally assist in hosting customers at our Experience Studio in Mumbai</li></ul>What We&rsquo;re Looking For<ul><li>1&ndash;2 years of experience in customer service is a plus</li><li>Excellent communication skills &mdash; clear, warm, patient, and professional</li><li>Strong problem-solving ability and attention to detail</li><li>A mindset aligned with our values: doing the right way, not the easy way; always learning and improving; taking ownership and responsibility; understanding that growth lies in discomfort; serving with grace and respect</li><li>Ability to handle difficult situations calmly and effectively</li><li>Comfortable with tools like Freshdesk, Google Workspace, Slack, Notion</li><li>Based in Mumbai , this is a full-time, in-office role at our HQ in Andheri West</li><li>We are open to hiring freshers</li></ul>Cultural FitHeadphone Zone is a place for people who want to do great work &mdash; the right way, not the easy way. We believe in showing up every day with curiosity, ownership, and a commitment to getting better. Titles and ladders don&rsquo;t matter here; how you think, learn, and contribute does.You&rsquo;ll fit right in if you care about craft, take responsibility for your own growth, and thrive in an environment that&rsquo;s fast, unstructured, and a little chaotic (in the best way). Most of all, we&rsquo;re here to help people rediscover music &mdash; and everything we do comes from that purpose.Why Join Us?At Headphone Zone, you&rsquo;ll be part of a small, passionate team that takes pride in doing things differently. We believe in craft, community, and curiosity &mdash; and we&rsquo;re here to serve, not to sell. You&rsquo;ll have the freedom to own your work, learn constantly, and contribute to a team that values quality over scale.If you believe in treating customers with grace and respect, care about helping people experience music more deeply, and thrive in a culture built on trust and hustle &mdash; you&rsquo;ll love it here.How to ApplyIf this sounds like your kind of role, hit 'Apply' &mdash; we&rsquo;d love to hear from you.Job Types: Full-time, Permanent, FresherPay: From &#8377;20,000.00 per monthApplication Question(s):<ul><li>Tell us something about yourself</li></ul>Work Location: In person

Customer Happiness Officer (Customer Service & After-Sales Specialist)

Proterial

<div>Location:
Riyadh, Riyadh, Saudi Arabia
Job ID:
R0109780
Date Posted:
2025-11-03
Company Name:
HITACHI ENERGY LTD
Profession (Job Category):
Sales, Marketing &amp; Product Management
Job Schedule:
Full time
Remote:
No
Job Description:
The opportunity 
 
Responsible for the driving, implementing, reporting and monitoring of the progress of the service sales strategy, developing trends for identifying and winning new business, developing contract strategy and project proposals based on policies, customer requirements, budgets and timescales ensuring they meet agreed technical standards.
How you&rsquo;ll make an impact
<ul><li>Responsible for the driving, implementing, reporting and monitoring of the progress of the service sales strategy, developing trends for identifying and winning new business, developing contract strategy and project proposals based.
</li><li>On policies, customer requirements, budgets and timescales ensuring they meet agreed technical standards.
</li><li>Key areas of focus include Identifying, discussing, reviewing and negotiating the contract baseline and other documents.
</li><li>To ensure compliance with respect to maximizing the financial and operational.
</li><li>Performance Documenting any changes/amendments that happen during contract execution.
</li><li>Assesses and monitors the success/deviations of contracts to identify and required changes.
</li><li>Ensuring the timely and accurate execution of commercial aspects, cooperating with technical and financial staff, legal teams and the client&rsquo;s own representatives.
</li><li>Provides support and advice of new potential business opportunities demonstrating a strong legal knowledge base/ terminology.
</li><li>A Specialist Professional (P4) is a recognized subject matter expert in job area typically obtained through advanced education and work experience.
</li><li>Responsibilities typically include managing large projects or processes with limited oversight from managers.
</li><li>Coaching, reviewing and delegating work to lower-level professionals.
</li><li>Problems faced are difficult and often complex.
</li><li>Responsible for ensuring compliance with applicable external and internal regulations, procedures, and guidelines.
</li><li>Living Hitachi Energy core values of safety and integrity, which means taking responsibility for your own actions while caring for your colleagues and the business.
</li></ul>Your background
<ul><li>A bachelor&rsquo;s degree or diploma in electrical engineering is preferred.
</li><li>Minimum of 10 years&rsquo; experience in Service sales business.
</li><li>Proficiency in both spoken &amp; written and English is required.
</li></ul><h2 class="jobSectionHeader">Qualified individuals with a disability may request a reasonable accommodation if you are unable or limited in your ability to use or access the Hitachi Energy career site as a result of your disability. You may request reasonable accommodations by completing a general inquiry form on our website. Please include your contact information and specific details about your required accommodation to support you during the job application process.
</h2><h2 class="jobSectionHeader">This is solely for job seekers with disabilities requiring accessibility assistance or an accommodation in the job application process. Messages left for other purposes will not receive a response.</h2></div>

Service Sales Manager

<div>Description
The opportunity 
Responsible for the driving, implementing, reporting and monitoring of the progress of the service sales strategy, developing trends for identifying and winning new business, developing contract strategy and project proposals based on policies, customer requirements, budgets and timescales ensuring they meet agreed technical standards.
How you&rsquo;ll make an impact<ul><li>
Responsible for the driving, implementing, reporting and monitoring of the progress of the service sales strategy, developing trends for identifying and winning new business, developing contract strategy and project proposals based.</li><li>
On policies, customer requirements, budgets and timescales ensuring they meet agreed technical standards.</li><li>
Key areas of focus include Identifying, discussing, reviewing and negotiating the contract baseline and other documents.</li><li>
To ensure compliance with respect to maximizing the financial and operational.</li><li>
Performance Documenting any changes/amendments that happen during contract execution.</li><li>
Assesses and monitors the success/deviations of contracts to identify and required changes.</li><li>
Ensuring the timely and accurate execution of commercial aspects, cooperating with technical and financial staff, legal teams and the client&rsquo;s own representatives.</li><li>
Provides support and advice of new potential business opportunities demonstrating a strong legal knowledge base/ terminology.</li><li>
A Specialist Professional (P4) is a recognized subject matter expert in job area typically obtained through advanced education and work experience.</li><li>
Responsibilities typically include managing large projects or processes with limited oversight from managers.</li><li>
Coaching, reviewing and delegating work to lower-level professionals.</li><li>
Problems faced are difficult and often complex.</li><li>
Responsible for ensuring compliance with applicable external and internal regulations, procedures, and guidelines.</li><li>
Living Hitachi Energy core values of safety and integrity, which means taking responsibility for your own actions while caring for your colleagues and the business.</li></ul>
Your background<ul><li>
A bachelor&rsquo;s degree or diploma in electrical engineering is preferred.</li><li>
Minimum of 10 years&rsquo; experience in Service sales business.</li><li>
Proficiency in both spoken &amp; written and English is required.</li></ul><h2 class="jobSectionHeader">
Qualified individuals with a disability may request a reasonable accommodation if you are unable or limited in your ability to use or access the Hitachi Energy career site as a result of your disability. You may request reasonable accommodations by completing a general inquiry form on our website. Please include your contact information and specific details about your required accommodation to support you during the job application process.</h2><h2 class="jobSectionHeader">
This is solely for job seekers with disabilities requiring accessibility assistance or an accommodation in the job application process. Messages left for other purposes will not receive a response.</h2></div>

Optima Legal Technology LLC

<div>
 
 
 Company Description
 
 
 
 Optima LegalTech is the first LegalTech company in Oman providing software solutions dedicated to legal professionals.
 
 
 
 
 
 
 Role Description
 
 
 
 This is a full-time on-site role for a Sales Specialist located in Muscat. The Sales Specialist will be responsible for communication, customer service, sales, training, and sales management on a day-to-day basis.
 
 
 
 
 
 
 Qualifications
 
 
 <ul>
 <li>
 Strong communication and customer service skills
 </li>
 <li>
 Experience in sales and sales management
 </li>
 <li>
 Excellent interpersonal skills
 </li>
 <li>
 Organizational skills and attention to detail
 </li>
 <li>
 Proven track record in meeting sales targets
 </li>
 <li>
 Familiarity with legal software solutions is a plus
 </li>
 <li>
 Bachelor's degree in Business Administration or related field
 </li>
 </ul>
</div>

Sales Specialist

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