service scheduler

FirstChoice Hiring

<div>1360 Auto Mall Drive, Columbus, OH 43228<h1 class="jobSectionHeader"> 
Automotive Service Scheduler 

</h1><h2 class="jobSectionHeader">Starting at $18 an Hour + Commission + Bonus!</h2><h3 class="jobSectionHeader">
Part-Time</h3><h4 class="jobSectionHeader">
Experience with High Inbound/Outbound Calls Required
 
Bilingual English / Spanish Preferred</h4> 
Hugh White Honda is HIRING NOW for a Service Scheduler to respond to internet inquiries, answer calls, and schedule and confirm appointments for vehicle repairs, routine maintenance, and more! 
 
Enjoy working in our fun, fast-paced Business Development Center! Ideal candidates will be enthusiastic, friendly, and have excellent customer service skills and experience with high inbound/outbound phone calls. We will train you to succeed and offer advancement opportunities! 
 
We offer:<ul><li> 
Starting at $18 plus commission and bonus!</li><li>
Part-time Position, 25 &ndash; 35 hours per week</li><li>
Monthly Bonus Incentives</li><li>
Onsite training!</li><li>
Scholarship and continued education program</li><li>
Employee discounts</li><li>
Opportunity for advancement</li></ul> 
Responsibilities &ndash; Service BDC:<ul><li>
Answer all inbound phone calls for the service department and schedule appointments for the service department</li><li>
Inform customers of special programs/incentives</li><li>
Call to confirm service appointments</li><li>
Follow up with every service customer regarding his or her satisfaction with the service department</li><li>
Greet customers cordially and guide them to the relevant location depending on the purpose of their visit</li><li>
Perform other related duties as assigned</li></ul> 
Qualifications/Requirements &ndash; Service BDC:<ul><li>
Onsite position</li><li>
Must be able to work evenings until 8 PM on Monday &ndash; Thursday</li><li>
Bilingual English / Spanish preferred</li><li>
Good verbal and written communication skills required</li><li>
Previous experience with high inbound/outbound calls required</li><li>
2+ years of customer service and phone experience required</li><li>
Computer/internet savvy</li><li>
Previous experience in real estate, call centers, or retail translate well in this position!</li><li>
Must be a motivated and goal-driven candidate who will make an immediate impact and help us to continue to grow</li><li>
Need to strive for the best</li><li>
Please upload your resume. Completing the online assessment with First Choice Hiring will grant you priority review!</li></ul> 
We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment regardless of race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.</div>

Automotive Service Scheduler / Customer Service

Pye-Barker Fire & Safety

<div>Make a difference, protect lives, and achieve your dreams. Build your career with the industry-leading fire, life safety and security company.
This position is responsible for organizing, scheduling, and managing the flow of activities for the field technicians. They monitor/adjust the daily schedule as needed to complete the expected and upcoming work in the short term. This position is responsible for collaborating with service managers, office staff, sales staff, field technicians, contractors, and customers to ensure smooth and profitable projects from start to finish.
Essential Duties &amp; Responsibilities:<ul><li>
Create and maintain a directory of service providers and resources.</li><li>
Create and maintain a database of clients and client needs.</li><li>
Order any materials needed for the required service.</li><li>
Maintain good relationships with service providers and clients to keep customer base.</li><li>
Monitor the services being provided and stay up to date on any services being introduced or discontinued.</li><li>
Expand the list of resources and providers to assure there are no gaps in services.</li><li>
Perform other duties assigned by management.</li><li>
Hours are 8a to 4:30p M-F.</li></ul>
Education/Qualification:<ul><li>
1-3 years of industry experience or a related customer service experience required</li><li>
Previous administrative experience preferred</li><li>
Excellent customer service and problem-solving skills</li><li>
High quality organizational skills</li><li>
Excellent verbal and written communication skills</li><li>
Excellent critical thinking and problem-solving skills</li></ul>
Other Duties:<ul><li>
Adheres to the Code of Conduct, Confidentiality Agreement, and Company Safety Policy.</li><li>
Performs other duties as assigned.</li></ul> 
Physical Requirements:<ul><li>
Prolonged periods sitting at a desk and working on a computer.</li></ul>
Pay:<ul><li>
$20 to $25 DOE</li></ul>
Benefits and Perks:<ul><li>
Excellent pay</li><li>
Medical, dental, vision</li><li>
Company paid life insurance</li><li>
Company paid short-term disability</li><li>
401K with employer match</li><li>
Paid vacation and company holidays</li><li>
Training and Career Development</li><li>
Company vehicle (if job applicable)</li><li>
Immediate qualification for the ALL In Ownership Plan for all eligible full-time employees</li></ul>
Pye-Barker Fire and Safety is an Equal Opportunity Employer</div>

Service Scheduler Dispatcher

CameraMatics

<div>About the Role
Our Field Service Planner will coordinate and optimize field service activities to support Sales, Engineering and Operational efforts across the United States. This is a great fit for a highly organized person with practical knowledge of fleet operations, telematics and installation activities. The role will require a high-level planning ability and a customer-focused approach, with great attention to timelines and detail.
What You&rsquo;ll Do<ul><li>
Coordinate the scheduling and dispatch of field installation technicians for jobs across the United States.</li><li>
Manage resource allocation to ensure optimal utilization and efficient project execution.</li><li>
Cultivate and maintain strong relationships with installation partners to ensure timely delivery of services.</li><li>
Coordinate with customers to confirm appointment times, provide updates on technician availability, and address any scheduling conflicts or issues that may arise.</li><li>
Administer completion documentation and manage related processes efficiently.</li><li>
Handle invoicing and purchase order creation in accordance with company procedures.</li><li>
Communicate effectively with internal stakeholders to provide updates on project status and address any issues or concerns.</li><li>
Interact with customers to understand their requirements, address questions, and ensure a high level of customer satisfaction.</li><li>
Communicate effectively with field service technicians to provide clear instructions, relay customer requirements, and confirm the completion of service tasks.</li><li>
Maintain accurate records of service activities, including scheduling details, installer availability and customer communication(s).</li><li>
Collaborate with internal teams, including customer support, sales, and technical departments, to ensure seamless coordination of field service activities.</li><li>
Identify opportunities to improve scheduling processes, streamline operations, and enhance customer satisfaction.</li></ul>
Qualifications/Experience<ul><li>
Minimum 2+ years working as a service scheduler. Background in Salesforce is a MUST.</li><li>
Strong organizational skills and attention to detail, with the ability to manage multiple priorities and deadlines effectively.</li><li>
Excellent communication skills, both verbal and written, with the ability to interact professionally with customers and internal stakeholders.</li><li>
Proficiency in scheduling software or tools, as well as Microsoft Office applications.</li><li>
Ability to work independently with minimal supervision and thrive in a fast-paced, dynamic environment.</li></ul>
Competitive compensation, 401K, medical, vision and dental benefits</div>

Field Service Planner/Scheduler (Fully Remote)

Carrier

<div>About Carrier
Carrier Global Corporation, global leader in intelligent climate and energy solutions, is committed to creating innovations that bring comfort, safety and sustainability to life. Through cutting-edge advancements in climate solutions such as temperature control, air quality and transportation, we improve lives, empower critical industries and ensure safe transport of food, lifesaving medicines and more. Since inventing modern air conditioning in 1902, we lead with purpose: enhancing the lives we live and the world we share. We continue to lead because of our world-class, inclusive workforce that puts the customer at the center of everything we do. For more information, visit corporate.carrier.com or follow on Carrier social media at @Carrier.
Job Overview
The Service Operations Scheduler is responsible for matching technician resources with specific customer requirements and ensuring the seamless execution of Data Center (DC) service activities. This role requires a thorough understanding of technician availability and project timelines, coordinating resources to guarantee continuous onsite coverage for startup, commissioning, warranty, and repair tasks at DC sites.
Key Responsibilities<ul><li>
Match technician resources with customer requirements to support DC service execution.</li><li>
Maintain a comprehensive understanding of technician availability and coordinate assignments for all DC service activities.</li><li>
Ensure continuous onsite coverage by allocating DC technicians to projects based on timelines and staffing needs.</li><li>
Collaborate with HR business partners, area managers, and service managers to gather input on technician availability, identify capacity constraints or excess, and communicate findings to the DC national leader.</li><li>
Work closely with DC project managers, service managers, and foremen to keep the master schedule updated with travel, time-off, and training information.</li><li>
Publish daily updates on technician resource availability, schedules, and requirements.</li><li>
Build and communicate travel packages and logistics for DC technicians.</li><li>
Book DC technicians&rsquo; travel arrangements and manage expense reports as required</li></ul><h2 class="jobSectionHeader">
Required Qualifications</h2><ul><li>
Bachelor&rsquo;s degree with 2+ years of experience in scheduling, operations, or project coordination; Associates Degree with 4+ years&rsquo; of experience in scheduling, operations, or project coordination or a High School Diploma or GED and 6+ years&rsquo; experience in scheduling, operations, or project coordination.</li></ul><h2 class="jobSectionHeader">
Preferred Qualifications</h2><ul><li>
Experience supporting teams or working within a team environment.</li><li>
Strong organizational and time-management skills, with the ability to manage multiple priorities.</li><li>
Excellent communication and collaboration skills.</li><li>
Proficiency in Microsoft Office Suite, especially Excel and Word.</li></ul>
Pay Range
The annual salary for this position is between $64,500.00 - $129,500.00 annually. Factors which may affect pay within this range include, but are not limited to, skills, education, experience, and other unique qualifications of the successful candidate.
Other Compensation
This position may be entitled to short-term cash incentives, subject to plan requirements.
Benefits
Employees are eligible for benefits, including:<ul><li>
Health Care Benefits: Medical, Dental, Vision; Wellness incentives</li><li>
Retirement Benefits</li><li>
Time off and Leave: Paid vacation days, up to 15 days; paid sick days, up to 5 days; paid personal leave, up to 5 days; paid holidays, up to 13 days; birth and adoption leave; parental leave; family and medical leave; bereavement leave; jury duty leave; military leave; purchased vacation</li><li>
Disability: Short-term and long-term disability</li><li>
Life Insurance and Accidental Death and Dismemberment</li><li>
Tax-Advantaged Accounts: Health Savings Account; Health Care Spending Account; Dependent Care Spending Account</li><li>
Tuition Assistance
</li></ul>To learn more about our benefits offering, please click here Work with us | Carrier Corporate. The specific benefits available to any employee may vary depending on state and local laws and eligibility factors, such as date of hire and the applicability of collective bargaining agreements.
Carrier EEO Statement and Accommodations Process
Carrier is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status or any other applicable state or federal protected class. Carrier provides affirmative action in employment for qualified individuals with a Disability and Protected Veterans in compliance with section 503 of Rehabilitation Act and the Vietnam Era Veterans' Readjustment Assistance Act.
If you require a reasonable accommodation to complete the application process, participate in an interview, or otherwise engage in the hiring process, please contact us at Carrier.Recruiting@carrier.com. We will make every effort to meet your needs in accordance with applicable laws.
Application Deadline
Applications will be accepted for at least 3 days from Job Posting Date: 12 April 2026
Job Applicant's Privacy Notice
Please click on the link to review the Job Applicant Privacy Notice.</div>

Service Operations Scheduler - Data Centers

Bold City Heating and Air

HVAC Scheduler |Jacksonville, FL | Full-Time | Monday&ndash;FridayPlease do not contact our office via phone or email regarding your application. If selected, you will be contacted with interview details.Position Overview:We&rsquo;re looking for a friendly, dependable, and detail-oriented Scheduler (HVAC) to join our team. You&rsquo;ll be responsible for answering incoming calls, making outbound calls to existing customers to schedule services, and ensuring every customer receives the highest level of service.Key Responsibilities:<ul><li>This is a call-by-call scheduling position with management authority over the dispatch board, technician movement, ticket completion, and customer satisfaction.</li><li>As an HVAC Scheduler, you are responsible for every call from booking to completion.</li><li>You do not simply place technicians on calls&mdash;you manage outcomes technician movement, and customer update is owned by you until the job is complete and the customer is satisfied.</li><li>Dispatch technicians in a fast-paced, high-volume environment.</li><li>Actively manage the dispatch board in real time.</li><li>Route technicians efficiently to maximize productivity and profitability.</li><li>Ensure technicians do not move forward until the job is complete and the customer is 100% satisfied.</li><li>Confirm technician arrival times and execute call-aheads consistently.</li><li>Manage the on-call rotation and coverage.</li><li>Forecast labor needs based on call volume and board load.</li><li>Enforce company process 100% of the time.</li><li>Identify and resolve issues before they escalate.</li><li>Ensure all tickets are properly documented and fully closed.</li><li>You will manage technicians through structure and systems, make real-time decisions under pressure, and be measured by efficiency.</li></ul>Qualifications:<ul><li>Minimum of three years of experience in HVAC/home services industry (Required).</li><li>Proficient in utilizing Service Titan (Required).</li><li>Associates or Bachelors Degree (Preferred).</li><li>Must be prepared to work after-hours shifts and weekend coverage (rotating).</li></ul>What We Offer:<ul><li>Pay Range: $48,000-52,000 (salary + bonus).</li><li>Health, dental, and vision benefits.</li><li>Paid time off and holidays.</li><li>Ongoing training and career growth opportunities.</li><li>Supportive, family-oriented team culture.</li></ul>About Us:At Bold City Heating and Air, we&rsquo;re more than an HVAC company &mdash; we&rsquo;re a trusted partner in keeping Jacksonville comfortable. We pride ourselves on professionalism, integrity, and top-tier customer service. Our Schedulers (HVAC) are the first point of contact for our clients and play a key role in our success.We are growing and looking for candidates that want to continue their journey with us. Please note, pay is dependent upon performance. Submit your application/resume and let us know why you&rsquo;d be a great fit for the Scheduler (HVAC) position at Bold City Heating and Air.Pay: $48,000.00 - $52,000.00 per yearBenefits:<ul><li>401(k) matching</li><li>Dental insurance</li><li>Health insurance</li><li>Paid time off</li></ul>Work Location: In person

Scheduler

Johnson Controls

<div>THIS POSITION WILL BE ONSITE IN SAN ANTONIO, TX
Be part of the future!
We are one team, dedicated to working collaboratively to create the purposeful solutions that propel the world forward. We hope you will join our diverse team of top people &ndash; you bring your talent, and we&rsquo;ll give you the space and opportunities to grow and succeed. We are committed to make a difference.
What we offer:<ul><li>
Competitive Starting Pay</li><li>
Paid Training</li><li>
Tuition reimbursement</li><li>
Global Advancement Opportunities</li><li>
Company Vehicle (as applicable)</li><li>
Referral Bonuses</li><li>
Comprehensive Benefits<ul><li>
Medical/Dental/Vision insurance</li><li>
Health Savings Account (HSA)</li><li>
Life Insurance</li><li>
401(k) savings plan with company match</li><li>
Short-Term and Long-Term Disability</li><li>
Employee Assistance Program</li><li>
Wellness Program</li><li>
And More!</li></ul></li></ul> 
What you will do:
This position will be responsible for the scheduling and optimization of service work. The scheduler will have the responsibility of ensuring all customer commitments are met regarding service delivery. Will also handle some billing and on hold resolution.
How you will do it:<ul><li>
Utilize the automated scheduler functionality in Oracle (ACE) and assign the service call to the optimal technician based on skills, territories, customer preferred technician (if applicable), availability of the technician, service contract response time, criticality of the call and proximity to the customer.</li><li>
Communicate and resolve issues with customers and personnel regarding the scheduling of service repair work. Alert management of potential problems resulting from customer or field complaints and work to resolve.</li><li>
Measure branch activity and compliance with program initiatives, identify areas that require improvement, and develop and implement action plans with branch/region management. Monitor effectiveness and take corrective actions as required.</li><li>
Demonstrate the ability to prioritize scheduling backorders in addition to tracking and resolving customer issues. Reassign work as needed to manage customer's expectations making judgements based on current workloads and priorities.</li><li>
Monitor Technician activity and schedules ensuring that customer commitments are met, clearly communicate status changes back to the customer regarding early or late anticipated arrivals.</li><li>
All other duties as assigned.</li></ul>
What we look for:
Required<ul><li>
3-5 years of strong customer service background</li><li>
Excellent communication skills.</li><li>
Prominent level of organization and ability to multi task a fast-paced work environment.</li><li>
Prior work experience as a Fleet scheduler or Service coordinator, very helpful.</li><li>
Strong MS Office skills, specifically with Excel</li></ul>
Preferred<ul><li>
Associates or Bachelor&rsquo;s preferred</li><li>
Experience working in a SimplexGrinnell District</li><li>
Use of ACE/Oracle systems preferred</li><li>
Product knowledge of life safety (fire alarm &amp; sprinkler) equipment preferred</li><li>
Prior work experience with scheduling, billing and on-hold resolution very helpful.</li></ul>
HIRING HOURLY RANGE: $22-29 (Hourly rate to be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data.) This position includes a competitive benefits package. The posted salary range reflects the target compensation for this role. However, we recognize that exceptional candidates may bring unique skills and experiences that exceed the typical profile. If you believe your background warrants consideration beyond the stated range, we encourage you to apply. To 
support an efficient and fair hiring process, we may use technology assisted tools, including artificial intelligence (AI), to help identify and evaluate candidates. All hiring decisions are ultimately made by human reviewers. For details, please visit the About Us tab on the Johnson Controls Careers site at https://jobs.johnsoncontrols.com/about-us</div>

Fire Area Service Support Coordinator

Flow Automotive Companies

<div>The automotive industry is transforming and Flow Automotive is leading the charge. Our Customer Relationship Center (CRC) is at the forefront of digital automotive retail, supporting 54 dealerships and 26 brands across North Carolina and Virginia. From our state-of-the-art facility in downtown Winston-Salem, our team handles sales inquiries and service appointment scheduling with the highest level of professionalism and care. 
We&rsquo;re hiring Automotive Outbound Customer Service Agents to connect with customers via phone, email, chat, and text. Whether you're coming from hospitality, retail, tech support, call centers, or another customer-facing field, our comprehensive paid training will set you up for success. 
What You'll Do:
<ul><li>Provide exceptional customer service across multiple communication channels (inbound/outbound calls, chat, text, email)</li><li>
Call Flow customers to update them on current recalls, retention offers, and service repair contract options</li><li>
Set high-quality appointments for service visits</li><li>
Use CRM and telephony systems to call and text customers
</li><li>Collaborate with dealership staff, brand partners, and marketing teams to support lead generation and conversion</li><li>
Meet daily/weekly/monthly performance targets</li><li>
Work on-site in our office (not a hybrid or remote position)</li></ul> 
Who We're Looking For:
<ul><li>A positive, goal-oriented work ethic with a desire to grow earnings through performance</li><li>
Ability to think critically and match products or services to customer needs</li><li>
Team player with a professional presence and proactive attitude</li><li>
No automotive experience required &ndash; we train for success!</li></ul> 
Why Join Flow Automotive?<ul><li>
Be part of a company that values innovation, community, and growth</li><li>
Join a high-performance team in an industry-leading Business Development Center</li><li>
Opportunity for career growth, leadership development, and internal promotions</li></ul> 
Flow provides competitive earning opportunities and a comprehensive benefits plan including: 
Medical, dental, and life insurance (including dependent coverage)<ul><li>
Paid time off</li><li>
Paid volunteer time</li><li>
State of the art fitness facility on site</li><li>
401(k) Retirement Plan and Financial Wellness Program</li><li>
Thrive@Flow Wellness Program with on-site nurse</li><li>
Employee pricing for automotive service and vehicle purchases</li><li>
Scholarship program for children of employees</li></ul> 
Flow Automotive Companies is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. Pre-employment drug screening is required.
Keywords to Help You Find This Job: 
Automotive customer service | Business Development Center (BDC) Agent | Call Center Agent | Sales Development Representative | Inbound/Outbound Sales | Online Car Sales | Automotive CRM | Entry-Level Sales | Appointment Setter | Personal Shopper | Customer Support | Digital Concierge | Car Dealership Jobs | Service Scheduler | Remote-Friendly Sales (if applicable) | Hospitality | Military Experience | Winston-Salem Jobs | Triad NC Jobs</div>

Outbound Customer Service Agent - Flow Automotive Companies

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