service scheduler

Al Wafa Home Health Care

<p><b>Job Title:</b> Staff Scheduler &ndash; Home Care<br/><b>Department:</b> Operations<br/><b>Location:</b> Al Ain, Abu Dhabi<br/><b>Reports To:</b> Operations Manager / Home Care Manager<br/><b>Job Type:</b> Full-Time</p><p><b>Job Summary:</b></p><p>The Staff Scheduler is responsible for creating and managing schedules for caregivers, nurses, and other home care staff to ensure timely and efficient service delivery. This role requires strong organizational skills, attention to detail, and the ability to manage last-minute changes while maintaining high-quality care standards.</p><p><b>Key Responsibilities:</b></p><ul><li>Develop and maintain daily, weekly, and monthly staff schedules in alignment with patient needs and service contracts.</li><li>Coordinate with case managers and clients to understand service requirements and match staff accordingly.</li><li>Ensure all shifts are appropriately staffed, and manage replacements for absences or emergencies.</li><li>Communicate schedules to staff and follow up to confirm attendance.</li><li>Monitor duty hours and ensure compliance with labor laws and company policies.</li><li>Maintain accurate records of attendance, overtime, and leave.</li><li>Collaborate with HR and Operations to ensure optimal staff coverage.</li><li>Resolve scheduling conflicts quickly and professionally.</li><li>Prepare reports on staffing patterns, shortages, and scheduling issues.</li><li>Assist in onboarding and orientation of new care staff regarding scheduling processes.</li></ul><p><b>Requirements:</b></p><ul><li>Proven experience in a similar role, preferably in the home care or healthcare industry.</li><li>Strong knowledge of scheduling software and MS Office tools (Excel, Word, etc.).</li><li>Excellent organizational and time-management skills.</li><li>Strong communication and interpersonal abilities.</li><li>Ability to work in a fast-paced and dynamic environment.</li><li>Flexibility to work after hours or weekends if urgent scheduling issues arise.</li><li>Diploma or Bachelor&rsquo;s degree in Healthcare Administration, HR, or related field is preferred.</li></ul><p><b>Preferred Skills:</b></p><ul><li>Knowledge of DOH/MOH/HAAD regulations is a plus.</li><li>Experience dealing with patients and families is an advantage.</li><li>Bilingual (Arabic and English) preferred but not mandatory.</li></ul><p>Job Types: Full-time, Permanent</p><p>Pay: AED3,000.00 per month</p><p>Experience:</p><ul><li>Staff Scheduler (Home Care): 1 year (Required)</li></ul><p>Location:</p><ul><li>Al-Ayn (Required)</li></ul>

Staff Scheduler (Home Care)

Kirby Corporation

<div>Overview:
<div>
Facilitate the communication of information between Vessel Operations Management, the Captain/Pilot of the vessel, the Maintenance department representatives, Schedulers, other Sales Department representatives, Customer Dock representatives and third-party providers for services such as shore tankering and spot horsepower. Record events and prepare scheduled reports.
</div>Responsibilities:
<ul><li>Answer incoming phone calls.</li><li>
Attend daily meetings as required.</li><li>
Review traffic for status, accuracy, and report any potential problems to the appropriate department.</li><li>
Assign primary vessel group as required.</li><li>
Confirm trip requirements are met.</li><li>
Assist in the coordination of barge preparation as required (stripping, cleaning, repairs, etc.).</li><li>
Assist in the facilitating any action plans developed to address a problem.</li><li>
Coordinate horsepower requirements with the Scheduler or Scheduling Manager.</li><li>
Coordinate and hire spot horsepower, as directed by the Scheduler, through approved outside vendors (as required).</li><li>
Coordinate and hire shore tankering services, as directed by the Captain/Pilot or Scheduler, through approved outside vendors (as required).</li><li>
Schedule barges as directed.</li><li>
Send vessel orders as directed.</li><li>
Coordinate fleet departures/arrivals.</li><li>
Calculate and update ETAs on barges in Oasis.</li><li>
Call dock representatives to solicit status for barges prior to arriving port.</li><li>
Tender barges upon arrival in port as required.</li><li>
Document all pertinent trip information and complete reports and written turnover plans for shift relief.</li><li>
Coordinate trip requirements including but not limited to</li><li>
Notify the Coast Guard and/or the Dept. of Homeland Security of hazardous cargo, etc.</li><li>
Communicate delays to Sales and customers.</li><li>
Monitor heating orders.</li><li>
Ensure appropriate traffic is correctly entered into Oasis.</li><li>
Act as ship agent (cleaning, fueling) when required.</li><li>
Assess all criteria to determine shore tankermen service.</li><li>
Determine proper resources and facilitate conference calls and action plans for operational concerns including but not limited to EMR resolution, vessel repairs with M&amp;R, crewing deficiencies, etc.</li><li>
All other duties as assigned.</li></ul>
Qualifications:
<ul><li>Follow procedures and verbal/written instructions.</li><li>
Organized, detail-oriented and accurate.</li><li>
Self-motivated and multi-task oriented.</li><li>
Strong written and verbal communication skills.</li><li>
Ability to operate standard office equipment such as a personal computer.</li><li>
Identify and review upcoming requirements (orders).</li></ul><div></div><div><b><br>
Education:</b></div><div>
High school diploma or formal training required; college degree preferred.</div><div></div><div><b><br>
Experience:</b></div><div>
Prefer minimum 1 year logistics or maritime experience.</div></div>

Customer Service Representative

Weatherford

<div><p><b>Job Overview
</b></p><p>The Master Scheduler at Weatherford Abu Dhabi, UAE plays a critical role in translating demand requirements into a feasible mid-term execution plan for Repair &amp; Maintenance operations. This role is responsible for developing and maintaining a 30/60/90-day Master Production Schedule (MPS) that aligns workforce, equipment capacity, and material availability. Acting as the central coordination point between planning, operations, and supply teams, the Master Scheduler ensures proactive decision-making, schedule adherence, and operational readiness across workshops.
</p><p><b>Responsibilities:
</b></p><ul><li>Develop and maintain a 30/60/90-day Master Production Schedule (MPS) based on DRP demand.
</li><li>Balance forecasted demand with capacity, including labor, equipment, and material availability.
</li><li>Document planning assumptions, capacity constraints, and loading logic.
</li><li>Conduct scenario planning for workforce, shift optimization, equipment allocation, and supplier capability.
</li><li>Collaborate with demand planners, material planners, and workshop managers for alignment.
</li><li>Monitor fill rates, capacity utilization, and material readiness to ensure execution feasibility.
</li><li>Provide schedule inputs into S&amp;OP and DRP planning cycles.
</li><li>Escalate risks and recommend resource reallocation where necessary (e.g., headcount, outsourcing).
</li></ul><p><b>Skills:
</b></p><ul><li>Strong capacity and scenario planning capabilities
</li><li>Proficiency in ERP/MRP systems (JDE, SAP, Oracle preferred)
</li><li>Analytical and data-driven decision-making
</li><li>Excellent cross-functional collaboration and stakeholder management
</li><li>Structured and clear communication style
</li><li>Ability to work in fast-paced operational environments
</li></ul><p><b>Qualifications:
</b></p><ul><li>Bachelor&rsquo;s degree in Supply Chain, Engineering, Business, or related field
</li><li>Minimum 5 years of experience in production or service planning/scheduling
</li><li>Experience in DRP and S&amp;OP environments
</li><li>APICS certification (CPIM or equivalent) preferred
</li><li>Proven track record of managing mid-term scheduling in manufacturing or service operations
</li></ul><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><p>#LI-MD1</p></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div><p></p>

Master Scheduler - Repair & Maintenance

DuBois Chemicals

<div><div>It's fun to work in a company where people truly BELIEVE in what they are doing!<br>
<br>
We're committed to bringing passion and customer focus to the business.</div><div></div><div>
Position Overview: The Production Scheduler is responsible for developing and maintaining an efficient production schedule that aligns with customer demand, material availability, and manufacturing capacity. This role ensures accuracy and timeliness of production scheduling by reviewing system-generated MRP recommendations, assigning production to the appropriate kettles/work areas, sequencing production orders, and maintaining accurate system records. The Production Scheduler works closely with operations, supply chain, and quality teams to ensure smooth execution of the schedule and support prioritization decisions.</div><div></div><div><br>
Responsibilities:</div><div>
Schedule Creation &amp; Management</div><ul><li><div>
Review and approve MRP-suggested production orders, validating against material availability and production feasibility.</div></li><li><div>
Assign batches to appropriate kettles/work areas based on capacity, product requirements, and campaign efficiency.</div></li><li><div>
Establish and communicate the order of production to operations and cross-functional teams.</div></li><li><div>
Document and maintain the daily, weekly, and monthly production schedules.</div></li></ul><div></div><div>
System &amp; Data Accuracy</div><ul><li><div>
Update the ERP system with accurate production dates, assignments, and sequencing.</div></li><li><div>
Close production batches in the system upon completion, ensuring correctness of data, quantities, and dates.</div></li><li><div>
Monitor schedule adherence and adjust system records as necessary to reflect actual production outcomes.</div></li></ul><div></div><div>
Collaboration &amp; Prioritization</div><ul><li><div>
Partner with supply chain, operations, and quality to resolve scheduling conflicts and ensure alignment with demand priorities.</div></li><li><div>
Assist with schedule prioritization decisions to balance service, efficiency, and capacity constraints.</div></li><li><div>
Communicate schedule changes and potential impacts to stakeholders in a timely manner.</div></li></ul><div></div><div>
Qualifications:</div><ul><li><div>
2&ndash;5 years of scheduling or planning experience in a manufacturing environment (chemical manufacturing preferred).</div></li><li><div>
Strong ERP/MRP system knowledge (SAP, Oracle, or equivalent).</div></li><li><div>
Detail-oriented with strong organizational and time-management skills.</div></li><li><div>
Ability to balance competing priorities in a fast-paced environment.</div></li><li><div>
Effective communication and collaboration skills across multiple functions</div></li></ul><div></div><div>
Education Requirements:</div><ul><li><div>
Effective communication and collaboration skills across multiple functions</div></li></ul><div></div><div>
#INDOPS</div><div></div><div>
DuBois provides equal employment opportunities to all employees and applicants for employment without regard to race, color, ancestry, national origin, gender, sexual orientation, marital status, religion, age, disability, gender identity, gender expression, genetic information, service in the military, veteran status, or any other protected status in accordance with applicable federal, state, and/or local law and/or regulation.</div></div>

Production Scheduler (TEMP)

Rentokil Initial

<div><p>Rentokil PCI is the leading pest control service provider in India. A Rentokil Initial brand, Rentokil</p><p>
PCI was formed in 2017 through a joint venture (JV) between Pest Control India, the number one</p><p>
pest control company in India, and Rentokil, the world&rsquo;s leading pest control brand. Rentokil PCI</p><p>
aims to set new standards for customer service having operations across 300 locations in India.</p><p>
For more details: https://www.rentokil-pestcontrolindia.com</p><p></p><p><b>
About the Role:</b></p><ul><li>&quot;Service Planner is an important anchor person in the branch who is accountable for</li></ul><p>
planning, scheduling, assigning, managing technicians time to maximize profitability and</p><p>
productivity. The person will report to the AOM/OM / Assistant Branch Manager/Branch</p><p>
Manager. The incumbent will have to work as part of a multi-functional team and this</p><p>
involves collaboration with the internal team and external stakeholders.&quot;</p><p>
Job Responsibilities:</p><ul><li>To know and develop proficiency in handling internal company software platforms, ie.</li></ul><p>
iCABS, SCP and any other systems that may be introduced.</p><ul><li>Must have a good knowledge of the branch territory.</li><li>To ensure that the Service Companion usage is maximised for all the service deliveries &amp;</li></ul><p>
should be always above 95%</p><ul><li>Organisation of schedule and planning of all service (including contracts, jobbing, call outs,</li></ul><p>
etc.) requirements on a daily, weekly and monthly basis for all technicians within the</p><p>
branch</p><ul><li>To ensure that all the service companion devices are active and in use. All the devices</li></ul><p>
should be active 100% at any given point of time</p><ul><li>Priority-wise planning of all due for Renewals visits, enquiries, call outs and complaints.</li></ul><p>
Pending visits should be negligible (Service backlogs). Emphasis on &quot;On Time planning&rdquo;</p><ul><li>Liaise with the Sales and Service team to best accommodate urgent service visit</li></ul><p>
appointments and communicate changes to affected customers timely.</p><ul><li>Ensure customer service-related complaints or termination notifications/STOP Services are</li></ul><p>
attended to effectively and promptly.</p><ul><li>Manage service documentation and ensure all customer/technician&rsquo;s feedback are followed</li></ul><p>
up with actions</p><ul><li>Enter correct (error free) consumption data and TOS in the SCP to ensure command centre</li></ul><p>
account profitability reflects correct data customer wise.</p><ul><li>Ensure all service data from dockets, log cards, service orders and other sources is updated</li></ul><p>
accurately into business systems in timely manner</p><ul><li>Coordinate with the IT team for new users, device issues etc.</li><li>Supports business transition from paper-based to system and digital-based planning, visit</li></ul><p>
documents, whilst upholding documentation integrity</p><ul><li>Follow callout process so as to ensure that the complaints are delivered only after raising</li></ul><p>
the ticket</p><ul><li>Review service reports with OM, OE and BM and highlight areas of concern &ndash; critical backlog</li></ul><p>
and weekly trend to manager.</p><ul><li>Reviews and provides service compliance updates daily.</li><li>Assist &amp; help AOM / OM / Assistant Branch Manager / Branch Manager in monitoring</li></ul><p>
Technician service productivity and efficiency related KPIs</p><ul><li>Maintain positive working relationship and effective communication with Sales &amp; Service</li></ul><p>
Colleagues, Supervisor, Technician, Operations staff for any service related issues.</p><p>
Coordinate with Sales for any available slots, time adjustment for new sales scheduling</p><ul><li>Work with branch management to correct service areas distributed across the business</li></ul><p>
based on annual revenue from areas, time on site, travel time &amp; routine requirements</p><ul><li>Utilise the Route technicians for jobbing only after the route technicians routine services</li></ul><p>
are delivered</p><ul><li>Expected to be knowledgeable about company safety policies and safety (SRA)</li></ul><p>
requirements on the job, be able to read and understand company policies</p><ul><li>Any unresolved issues should be quickly elevated to the next level of management for</li></ul><p>
prompt resolution</p><ul><li>Any other similar duties as and when specified by the manager</li></ul><p></p><p><b>
REPORTING</b></p><ul><li>Daily, weekly &amp; monthly (SOS) State of Service for Branch. Residential GSS SOS should also</li></ul><p>
be the priority</p><ul><li>Weekly reporting of pending jobs, ageing profiles to ABM/BM</li><li>Monthly reporting of technician wise trends.</li><li>Maintain State of Service and productivity data per technician</li><li>Maintain visibility on complaints received and report on all call outs / critical incidents</li></ul><p>
received from branch.</p><ul><li>Annual Leave planning of technicians</li><li>Ensure that each technician service productivity is achieved as per set targets</li></ul><p></p><p><b>
Key Result Areas:</b></p><ul><li>On time service planning with ZERO pending services every month</li><li>Monitoring SCP active devices &amp; Usage on weekly basis</li><li>Minimum expectancy on SCP active device(100%) &amp; usage &gt;95%</li><li>Achieving progressive improvement in State of Service (SOS) and meet SOS targets assigned</li></ul><p>
by the branch</p><ul><li>Minimizing service backlog (meet our contractual obligations)</li></ul><p></p><p><b>
Competencies (Skills essential to the role):</b></p><ul><li>Be decisive</li><li>Attention to details and accuracy</li><li>Planning &amp; organizing</li><li>Analytical skills</li><li>Customer oriented</li><li>Negotiation skills</li><li>Ability to work patiently in a dynamic service environment</li></ul><p><b>
Requirements</b></p><p><b>
Educational Qualification / Other Requirement:</b></p><ul><li>Minimum graduation with 1 to 3 years of relevant experience of managing team</li><li>Basic computer skills - for reporting/work management (Advanced computer skills would</li></ul><p>
be an added advantage)</p><ul><li>Communication - speaking on phone to external customers &amp; internally with technicians,</li></ul><p>
other Operations colleagues.</p><ul><li>Knowledge of territory which is handled for planning</li><li>Occasional Travel required within the Division</li><li>Liaise with the Operations Manager, Operations Executive, Service Supervisors to establish</li></ul><p>
service requirements and provide information, assurance and advice as required</p><ul><li>Communicate all service issues in a timely manner to the ABM/BM, Operations Manager</li></ul><p></p><p><b>
Role Type / Key working relationships:</b></p><ul><li>Individual contributor role</li><li>External- Customers and customer representatives</li><li>Internal - Sales, Operations, Business support functions</li></ul><p><b>
Benefits</b></p><p><b>
What can you expect from RPCI?</b></p><p>
&#10132; Our values lie at the core of our mission and vision. We believe that it&rsquo;s our people who</p><p>
make our company what it is. We believe in:</p><ul><li>Safety</li><li>Integrity</li><li>Innovation</li><li>Learning &amp; Development</li><li>Open &amp; Transparent</li><li>Performance Orientation</li></ul><p>
DEI statement: At RPCI, we believe in commitment to build an inclusive, varied workplace</p><p>
welcoming to people of all backgrounds.</p><p>
.</p></div>

Service Planner - Bangalore Sarjapur

City of Boston

<div>Overview:
<div>
Under the direction of the Scheduling Manager, the Scheduler is responsible for providing general information and scheduling trips. The Scheduler assists with the coordination of daily operational activities and provides administrative support to the unit.</div>
Responsibilities:
<ul><li>Provide excellent customer service, answering incoming calls, providing information, and booking rides.</li><li>
Input information into an automated scheduling database to generate daily trip data.</li><li>
Communicate regularly with medical offices and other organizations to coordinate and book trips on behalf of older adults.</li><li>
Analyze and evaluate routes and Driver schedules to ensure accuracy.</li><li>
Responsible for daily notifications of client pick-up schedules.</li><li>
Assist with monitoring driver routes and on-time performance.
</li><li>Report any discrepancies and inefficiencies.</li><li>
Responsible for timely notification of schedule changes to clients.</li><li>
Receive and record accurate daily counts of mileage and other data.</li><li>
Track information on ridership, cancellations, no-shows, etc., and prepare reports, as well as other required documents as needed.</li><li>
Assist with dispatching as needed.</li><li>
Assists with Commission events as needed.</li><li>
Complies with the City of Boston policies and procedures protecting client information and the confidentiality of the information.</li><li>
Flexible schedule, as some nights and weekends are required.</li><li>
Performs related work as required.</li></ul>
Minimum Entrance Qualifications:
<ul><li>Minimum of two (2) years of full-time or equivalent part-time experience in customer service, office environment, or related field. Experience working in programs for older adults is preferred.</li><li>
A High School Diploma or a General Education Degree (GED) is required.</li><li>
Experience in the field of transportation operations preferred.</li><li>
Experience working with scheduling software and operating two-way radio is preferred.</li><li>
Excellent phone etiquette, communication, interpersonal, and organizational skills.</li><li>
Knowledge of Boston&rsquo;s streets and neighborhoods preferred.</li><li>
Familiarity with the accessible transportation program is preferred.</li><li>
Experience and comfortability working with diverse communities, delivering services to a multiracial, multigenerational, multicultural, and multilingual population.</li><li>
Ability to quickly learn new technology, procedures, and guidelines.</li><li>
Ability to work independently and make sound judgments.</li><li>
Ability to work in a collaborative team environment.</li><li>
Ability to relay information effectively.</li><li>
Ability to think critically, prepare reports, and make recommendations based on observations.</li><li>
Comfortability with multitasking and prioritizing tasks without guidance.</li><li>
Professional, adaptable, and friendly attitude.</li><li>
Strong work ethic. Punctual with a strong attendance history.</li><li>
Strong creative and problem-solving skills.</li><li>
Compliance with documented policies and procedures.</li><li>
Ability to exercise good judgment and focus on detail as required by the job.</li><li>
Experience in typical office software systems (Microsoft Office Suite or equivalent) preferred.</li><li>
Bilingual (Spanish, Haitian Creole, CaboVerdean Creole, Vietnamese, Cantonese, or Mandarin) preferred.</li></ul><div></div><div><b><br>
Subject to CORI check</b></div><div><b>
BOSTON RESIDENCY REQUIRED</b></div><div></div><div><b><br>
Terms:</b></div><div>
Union/Salary Plan/Grade: AFSCME/RA-12</div><div>
Hours per week: 35</div></div>

Scheduler

<div><p><b>About Rentokil Initial Hygiene</b></p><p>
Rentokil Initial Hygiene India, operating in more than 75 countries is the trusted hygiene solution provider globally. Together with 100 years of experience with tailored solutions to meet customised business needs, assuring 100% peace of mind with Rentokil Initial services. Rentokil Initial offers the widest range of washroom hygiene services including the provision and maintenance of products such as air fresheners, sanitisers, feminine hygiene units, hand dryers, soap dispensers, floor protection mats.</p><p><b><br>
For more details: </b>https://www.initial.com/in/</p><p><b>
Requirements</b></p><p><b>
About the Role:</b></p><ul>
<li>The Operations Executive is responsible for client coordination, scheduling, data validation, financial management, contract follow-ups, team attendance and logistics with a focus on efficient material consumption analysis</li>
<li>The incumbent will report to. The incumbent will have to work as part of a multi-functional team and this involves collaboration with the internal team and external stakeholders.</li>
</ul><p></p><p><b>Job Responsibilities:</b></p><ul>
<li>Efficiently coordinate with clients to meet their service needs.</li>
<li>Schedule services effectively, optimising resources.</li>
<li>Develop service plans for optimal execution.</li>
<li>Data Validation and Report Generation</li>
<li>Allocate tasks to the service team for timely execution</li>
<li>Billing Management</li>
<li>Invoice Submission/Upload to Clients</li>
<li>Follow-ups on Purchase Orders, Service Contracts, Legal Agreements</li>
<li>Contract Renewal and Follow-up</li>
<li>Manage team attendance efficiently</li>
<li>Petty Cash Maintenance</li>
<li>Vehicle Usage and Maintenance</li>
<li>Service Center Maintenance</li>
<li>Analyze material consumption for cost efficiency</li>
</ul><p></p><p><b>Key Result Areas:</b></p><ul>
<li>Client Coordination</li>
<li>Service Scheduling &amp; Planning</li>
</ul><p></p><p><b>Competencies (Skills essential to the role):</b></p><ul>
<li>Organizational skills</li>
<li>Contract management</li>
<li>Resource Allocation &amp; Optimization</li>
<li>Team Management</li>
</ul><p></p><p><b>Educational Qualification / Other Requirement:</b></p><ul>
<li>Any graduate</li>
<li>Fresher/ 1-2 year experience in operations</li>
</ul><p></p><p><b>Role Type / Key working relationships:</b></p><ul>
<li>Individual Contributor</li>
<li>Internal team
</li><li>External stakeholders
</li></ul><p></p><p><b>What can you expect from Rentokil Initial Hygiene ?</b></p><ul><li>
Our values lie at the core of our mission and vision. We believe that it&rsquo;s our people who make our company what it is. We believe in:</li></ul><ul>
<li>Safety</li>
<li>Integrity</li>
<li>Innovation</li>
<li>Learning &amp; Development</li>
<li>Open &amp; Transparent</li>
<li>Performance Orientation</li>
</ul><p></p><p>DEI statement: At Rentokil Initial Hygiene, we believe in commitment to build an inclusive, varied workplace welcoming to people of all backgrounds.</p><p></p><p><b>
Benefits</b></p><p><b>
Are you interested? Here's what you can expect when you join us</b></p><p>
Attractive Base Salary</p><p>
Group Mediclaim Insurance Policy</p><p><br>
Travel Reimbursement</p><p><b>
Equal Opportunities</b></p><p>
Rentokil Initial believes in supporting all employees to provide equal opportunities and avoid discrimination. We also place emphasis on workplace diversity which means that we are serious about creating an inclusive environment that accepts each individual's differences, embraces their strengths and provides opportunities for all colleagues to achieve their full potential.</p>
.</div>

Operations Executive (RI) - Bangalore South

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