service support representative

NetJets

<div>
 <strong>
  Join the NetJets Team
  <br/>
  <br/>
 </strong>
 NetJets, the global private aviation leader for more than 60 years, provides the pinnacle of private travel, defined by a signature commitment to unwavering safety, personalized service, and reliable global access. Discover why NetJets is the ultimate career destination, offering exceptional benefits and growth opportunities.
 <br/>
 <br/>
 <strong>
  Purpose of Position
  <br/>
  <br/>
 </strong>
 The Service Representative I is NetJets&rsquo; presence onsite for Owners and crew at top volume airports, meeting both arriving and departing flights and ensuring all requested items (catering, ground transportation, special requests) are perfect for each flight. The Service Representative I ensure seamless customer service by proactively collaborating with the airport, FBO, caterers, ground, and other service providers. The Service Representative I is responsible for developing Owner loyalty by nurturing Owner relationships and providing personalized service through knowledge, proactive service, and anticipation of needs. This includes but is not limited to being the onsite Owner advocate; ensuring that Owners are comfortable during flight delays by serving beverages and/or catering; keeping Owners informed of all information provided by our home office during flight delays; personalizing the travel experience by gifting items that align with both the nature of travel and company guidelines. The role involves flexibility in adjusting schedules to flight demand to obtain optimal coverage of Owner flights, troubleshooting operational and service challenges.
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 <br/>
 <strong>
  Tasks And Responsibilities
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Initiate and develop relationships with Owners by meeting inbound/outbound passengers to provide an exceptional and personalized service that fulfils their special requirements and needs
  </li>
  <li>
   Communicate with Owners during their experience at the airport regarding operational issues and service requirements to manage their expectations
  </li>
  <li>
   Troubleshoot flight arrivals and departures at FBO (and surrounding airports as needed). Proactively correct issues and mitigate service disruptions, keeping appropriate departments in the communication loop while minimizing pressure and diffusing situations immediately
  </li>
  <li>
   Communicate with flight crews regarding local process, Owner information, and assist with coordination of services at local airport
  </li>
  <li>
   Develop and maintain positive and professional relationships with vendors in the area (e.g., caterers, ground transport providers, FBOs) to ensure continuous improvement of the service provided to NetJets passengers. Provide vendors with advance notice of peak flight activity and daily reports on forecasted flight departure and arrival information so that the vendors can be sufficiently prepared to effectively manage NetJets' flights
  </li>
  <li>
   Responsible for the daily maintenance of the NJ lounges established at Service Representative location
  </li>
  <li>
   Identify and understand Owner concerns and preferences, and report them to the relevant departments and Sales Teams to deliver exceptional service and improve Owner satisfaction and Likelihood to Recommend (LTR)
  </li>
  <li>
   Provide Sales and Marketing departments with knowledge of area facilities, prospects, and Owners, to enhance shared knowledge and opportunities for new business
  </li>
  <li>
   Travel as required to support the NetJets brand for special events, high flight volume days, training, and development; collaborate with Marketing and Sales to host static events
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Note
  <br/>
  <br/>
 </strong>
 <em>
  It is not possible to list all required job duties on this form. There may be other important duties assigned, depending on the position. For a list of essential job functions, please refer to the essential functions document for this job.
  <br/>
  <br/>
 </em>
 <strong>
  Education
  <br/>
  <br/>
 </strong>
 Bachelor's in Hospitality or Aviation
 <br/>
 <br/>
 <strong>
  Certifications and Licenses
  <br/>
  <br/>
 </strong>
 <strong>
  Years Of Experience
  <br/>
  <br/>
 </strong>
 2-4 years of experience
 <br/>
 <br/>
 <strong>
  Core Competencies
  <br/>
  <br/>
 </strong>
 Service-Oriented
 <br/>
 <br/>
 Curiosity
 <br/>
 <br/>
 Collaboration
 <br/>
 <br/>
 Adaptability
 <br/>
 <br/>
 Strives For Positive Results
 <br/>
 <br/>
 <strong>
  Knowledge, Skills, Abilities And Other (KSAOs)
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Minimum of 2 years high-end hospitality/customer service experience
  </li>
  <li>
   Aviation knowledge
  </li>
  <li>
   Professional demeanor
  </li>
  <li>
   Excellent verbal and written communication skills
  </li>
  <li>
   Solid command of hospitality service to include, at minimum, proper command of language, proper introductions, table settings and basic wine and beverage service.
  </li>
  <li>
   Able to work independently within operational guidelines
  </li>
  <li>
   Apply situational awareness and able to handle stressful situations while maintaining a positive attitude
  </li>
  <li>
   Self-starter, diplomatic, and an effective problem solver, with high self-confidence and an outgoing personality
  </li>
  <li>
   Shows empathy, assertiveness, great diplomacy, and confidence in all situations
  </li>
  <li>
   Must be willing and can work a varied schedule that can include evenings, nights, weekends, and holidays.
  </li>
  <li>
   Must be physically able to stand for long periods, able to lift to 50 lbs. when assistance with luggage is required, walk with purpose, sometimes for long distances or moving from one plane to another on a ramp in all types of weather.
  </li>
  <li>
   Working knowledge of MS Word, Excel, SharePoint, MS Teams, and other functional programs.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  How NetJets Supports You
  <br/>
  <br/>
 </strong>
 NetJets is proud to provide a variety of attractive benefits to our employees, including many at no cost. Employees have access to no cost options including Medical, Dental, and Vision benefits, with access to robust networks of nationwide providers. NetJets offers benefits so you can
 <em>
  LIVE
  <strong>
   WELL
  </strong>
 </em>
 &mdash;a comprehensive package to support your Mind, Body, and Life.
 <strong>
  <br/>
  <br/>
 </strong>
 <strong>
  Our Comprehensive Suite Of Benefits Include
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Medical, Dental, and Vision
  </li>
  <li>
   Healthcare Advocacy
  </li>
  <li>
   Employee Assistance Program
  </li>
  <li>
   Flexible Spending Accounts
  </li>
  <li>
   Health Savings Account with annual employer contribution
  </li>
  <li>
   Wellness Programs &amp; Discounts
  </li>
  <li>
   Paid Time Off
  </li>
  <li>
   Parental Leave of Absence
  </li>
  <li>
   Life and Accident Insurance
  </li>
  <li>
   Voluntary benefits (financial protection plans)
  </li>
  <li>
   401(k) plan, with 67% of every dollar you contribute matched by NetJets
  </li>
  <li>
   Short and Long-Term Disability
  </li>
  <li>
   Legal Plan
  </li>
  <li>
   Identity Theft Protection Plans
  </li>
  <li>
   Pet Insurance
  </li>
  <li>
   Family &amp; Caregiving Support
  </li>
 </ul>
</div>


Service Representative I (NJUS)

Concentrix

<div>
 <p>
  Company Description
 </p>
 <p>
  <br/>
 </p>
 <p>
  Concentrix is a global technology and services leader that partners with the world&rsquo;s best brands to solve their toughest business challenges. We design, build, and run fully integrated solutions across the enterprise, delivering advanced technology and deep industry expertise. With unique data and insights, we help over 2,000 clients enhance their operational efficiency and customer interactions. Concentrix aims to simplify business processes, ensuring seamless transactions and interactions for a world that works.
 </p>
 <p>
  <br/>
 </p>
 <p>
  Role Description
 </p>
 <p>
  <br/>
 </p>
 <p>
  This is a full-time remote role for a Customer Service Support representative. The daily responsibilities include providing exceptional customer support, ensuring customer satisfaction, maintaining phone etiquette, and enhancing the overall customer experience.
 </p>
 <p>
  <br/>
 </p>
 <p>
  Qualifications
 </p>
 <p>
  <br/>
 </p>
 <ul>
  <li>
   Graduate or dropout with military certificate
  </li>
  <li>
   No experience needed
  </li>
  <li>
   English speaker B2 - C1
  </li>
  <li>
   Good communication skills
  </li>
  <li>
   ready to start immediately
  </li>
  <li>
   Egyptian with valid ID
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  What we offer
 </p>
 <p>
  <br/>
 </p>
 <ul>
  <li>
   Competitive salary package
  </li>
  <li>
   Medical &amp; social insurance
  </li>
  <li>
   Safe and inclusive work environment
  </li>
  <li>
   Professional training and development
  </li>
 </ul>
 <p>
 </p>
</div>


Customer Service Representative

Tampa General Hospital

<div><div><b>Service Response Center Representative </b><b>-</b> <b>(</b><b>260000ZM</b><b>)</b><div>
</div></div><div><b>
Description</b><div></div><div><b><br>
Job Summary</b></div><div></div><div><br>
Under direct supervision of Manager, Service Response Center this position is responsible for answering calls from both internal and external customers and resolving issues within the scope of their duties. Representatives are expected to exhaust all avenues towards one call resolution. Documenting, communicating, dispatching and monitoring a wide variety of support services expected of this position. Utilizing the Service Tracking Software for Support Service areas to include Plant Operations, Environmental Services, Transport, Pest Control, Linen, and Equipment Cleaning as well as other areas as assigned is required. Responding to code calls as outlined by hospital policy and accurately communicating vital information and direction is also a requirement of this position. The Service Response Representative&rsquo;s goal is to provide the best possible service to all customers in a pleasant and courteous manner. Will maintain documentation and reporting for all work orders and equipment on which work has been performed. Responsible for performing job duties in accordance with mission, vision and values of Tampa General Hospital.</div><div></div><div><br>
</div></div><div><b>
Qualifications</b><div></div><div><b><br>
 Qualifications</b></div><ul><li><div>
High School graduate or GED</div></li><li><div>
Previous customer service and telephone experience, preferably in a call center environment is required.</div></li><li><div>
The ability to communicate clearly and ensure required information is obtained and disseminated correctly is required.</div></li><li><div>
Education and/or experience that provides knowledge of office procedures, operation of standard office equipment, and proficiency in standard office software (Word, Windows, Excel)</div></li></ul><div></div><div><br>
</div></div><div><b>
Primary Location</b><b>:</b> Tampa</div><div><b>
Work Locations</b><b>:</b> TGH Main Campus 1 Tampa General Circle Tampa 33601</div><div><b>
Eligible for Remote Work</b><b>:</b> On Site</div><div><b>
Job</b><b>:</b> Office/Administrative/Clerical</div><div><b>
Organization</b><b>:</b> Florida Health Sciences Center Tampa General Hospital</div><div><b>
Schedule</b><b>:</b> Full-time</div><div><b>
Shift</b><b>:</b> Day Job</div><div><b>
Job Type</b><b>:</b> On Site</div><div><b>
Shift Hours</b><b>:</b> 5a -1:30p every other weekend</div><div><b>
Minimum Salary</b><b>:</b> 15.00</div><div><b>
Job Posting</b><b>:</b> Apr 13, 2026, 3:46:21 PM</div></div>

Service Response Center Representative

St. Charles Health System

<b>Full Time, DaysPay range:</b> $22.30 - $30.11One Call - Bend, OR
<br><br>
ST. CHARLES HEALTH SYSTEM
<br>JOB DESCRIPTION
<br><b>TITLE:</b> Centralized Service Representative
<br><b>REPORTS TO POSITION:</b> Ambulatory Access Director or Delegate
<br><b>DEPARTMENT:</b> Patient Access Services
<br><b>DATE LAST REVIEWED:</b> March 2026
<br><br>
<b>OUR VISION:</b> Creating America’s healthiest community, together.
<br><br>
<b>OUR MISSION:</b> In the spirit of love and compassion, better health, better care, better value
<br><br>
<b>OUR VALUES:</b> Accountability, Caring and Teamwork
<br><br>
<b>DEPARTMENTAL SUMMARY:</b> Patient Access Services is a support services division of St Charles Health System. Patient Access serves as a liaison to inpatient and hospital-based outpatient departments. Ambulatory Access serves as a liaison to ambulatory outpatient departments by providing scheduling, registration, prior authorization, medical records, population health outreach, and project management support. We encourage collaboration between clinical and non-clinical staff to ensure we provide our community with comprehensive and compassionate health care.
<br><br>
<b>POSITION OVERVIEW:</b> TheCentralized Service Representative (CSR) provides telephone and digital support for patients, their representatives, and provider offices. This requires broad and comprehensive knowledge of diverse and wide-ranging scheduling protocols and procedures, including complex scheduling scenarios and patient care pathways. CSRs schedule appointments and procedures using electronic scheduling systems in adherence with varying and unique practice protocols for numerous specialty clinics. Centralized Service Representatives’ home department may be a specific location that is supported by Patient Access Services, the St Charles One Call Centralized Call Center, may float between multiple locations, or may work remotely from home under current St Charles Health System work from home requirements.
<br><br>
This position does not directly manage any other caregivers.
<br><br>
<b>ESSENTIAL FUNCTIONS AND DUTIES:</b><br>
Responsible for accurately creating or locating patient accounts in the electronic health record system.
<br><br>
Collects and records patient demographics, insurance and billing information. Performs real-time eligibility for insurance benefits. Updates database and patient profiles to reflect the most current contact information.
<br><br>
Responsible for processing and routing large volumes of diversified patient telephone calls accurately in accordance with department and St Charles Health System established protocols.
<br><br>
Accurately schedules patient appointments and procedures across multiple service lines and specialties, following established protocols that promote positive patient experience, efficiency and standardization.
<br><br>
Reviews and processes referral information to ensure accuracy in scheduling; report potential issues, clarify and/or collect any missing information and coordinate the schedules of providers, nurses, examination rooms and equipment.
<br><br>
Communicates patient and provider requests and responds accurately using the appropriate procedures for contacting clinics and/or clinic staff.
<br><br>
Utilizes advanced active listening skills to handle special and priority calls such as urgent and emergent conditions in accordance with St Charles Health System established protocols.
<br><br>
Responds to all customer and emergency calls in a confident, rapid, accurate, pleasant, and professional manner with the ability to remain calm in emergency situations.
<br><br>
Attention to detail in recording patient messages and reasons for call or appointment and accurately transcribing that information into the electronic health record following department protocols and standards.
<br><br>
Addresses, deescalates or appropriately routes patient complaints or concerns.
<br><br>
Accesses and maintains all department specific files, programs and recall systems.
<br><br>
Actively participates in achieving organizational and department goals.
<br><br>
Delivers customer service and/or patient care in a manner that promotes goodwill, is timely, efficient, and accurate.
<br><br>
Ability to work as part of a Care Team with providers and clinical staff.
<br><br>
Supports the vision, mission, and values of the organization in all respects.
<br><br>
Supports lean principles of continuous improvement with energy and enthusiasm, functioning as a champion of change.
<br><br>
Provides and maintains a safe environment for caregivers, patients, and guests.
<br><br>
Conducts all activities with the highest standards of professionalism and confidentiality.
<br><br>
Complies with all applicable laws, regulations, policies, and procedures, supporting the organization’s corporate integrity efforts by acting in an ethical and appropriate manner, reporting known or suspected violation of applicable rules, and cooperating fully with all organizational investigations and proceedings.
<br><br>
May perform additional duties of similar complexity within the organization, as required or assigned.
<br><br>
<b>EDUCATION:</b><br>
<b>Required:</b> High school diploma or GED.
<br><b>Preferred:</b> N/A
<br><br>
<b>LICENSURE/CERTIFICATION/REGISTRATION:</b><br>
<b>Required:</b> N/A
<br><b>Preferred:</b> N/A
<br><br>
<b>EXPERIENCE:</b><br>
<b>Required:</b> Minimum one (1) year of paid customer service work experience.
<br><b>Preferred:</b> One (1) year of clerical support in a healthcare setting or one (1) year call centerexperience.
<br><br>
<b>PERSONAL PROTECTIVE EQUIPMENT:</b><br>
Must be able to wear appropriate Personal Protective Equipment (PPE) required to perform the job safely.
<br><br>
<b>ADDITIONAL POSITION INFORMATION:</b><br>
Must have excellent communication and organizational skills with ability to interact with a diverse population and professionally represent St. Charles Health System with internal and externalcustomers.
<br>Must adapt quickly to frequent process changes and improvements.
<br>Is reliable, engaged, and provides feedback to inform process improvement.
<br>Attends all department, team, and company meetings as required.
<br>Requires exceptional critical thinking and analytical skills with the ability to work under minimal supervision.
<br>Requires strong communication, customer service, interpersonal skills and telephone etiquette.
<br>Ability to prioritize workflow according to pre-set instructions.
<br>Strong teamwork and collaborative skills.
<br>Excellent organizational skills, written and oral communication and customer service skills, particularly in dealing with stressful personal interactions.
<br>Ability to multi-task and work independently.
<br>Attention to detail.
<br>Performs basic math (add, subtract, multiply and divide) calculations.
<br>Performs intermediate to advanced math (analysis, statistics, significant data, or number manipulation).
<br>Intermediate ability and experience in computer applications, specifically electronic medical records system, MS Office, MS Teams, and Excel.
<br><br>
<b>PHYSICAL REQUIREMENTS:</b><br>
<b>Continually (75% or more):</b> Use of clear and audible speaking voice and the ability to hear normal speech level.
<br><b>Frequently (50%):</b> Sitting, standing, walking, lifting 1-10 pounds, keyboard operation.
<br><b>Occasionally (25%):</b> Bending, climbing stairs, reaching overhead, carrying/pushing or pulling 1-10 pounds, grasping/squeezing.
<br><b>Rarely (10%):</b> Stooping/kneeling/crouching, lifting, carrying, pushing or pulling 11-15 pounds, operation of a motor vehicle.
<br><b>Never (0%):</b> Climbing ladder/step-stool, lifting/carrying/pushing or pulling 25-50 pounds, ability to hear whispered speech level.
<br>Exposure to Elemental Factors
<br><b>Never (0%):</b> Heat, cold, wet/slippery area, noise, dust, vibration, chemical solution, uneven surface.
<br>Blood-Borne Pathogen (BBP) Exposure Category
<br>No Risk for Exposure to BBP
<br><br>
<b>Schedule Weekly Hours:</b><br>
40
<br><br>
<b>Caregiver Type:</b><br>
Regular
<br><br>
<b>Shift:</b><br>
First Shift (United States of America)
<br><br>
Is Exempt Position?
<br>No
<br><br>
<b>Job Family:</b><br>
REPRESENTATIVE
<br><br>
<b>Scheduled Days of the Week:</b><br>
Monday-Friday
<br><br>
<b>Shift Start End Time:</b><br>
8am-5pm

Centralized Service Representative

Liberty Military Housing

<div>Overview:
<div><b><i>
Liberty Military Housing &ndash; Own your passion for service!</i></b></div><div></div><div><b><br>
About Liberty Military Housing</b></div><div>
Liberty Military Housing is one of the largest providers of military family housing in the United States. In partnership with the US military, we are committed to delivering safe, high-quality‑ homes and exceptional service to the families of men and women who serve our country. We&rsquo;re seeking dedicated team members for a variety of roles and offer excellent benefits, training, development, and opportunities for advancement. If you&rsquo;re ready to grow your career and become an employee owner, explore our current opportunities today.</div>
Responsibilities:
<div><b>
A </b><b>Day in the Life of a Office Support Representative</b></div><div></div><div><b><br>
As the Liberty Military Housing Office Support Representative</b>, you will be answering phones and taking messages. You be responsible of administrative tasks including filing, shredding, organizing, and creating move in packets and gifts are a few examples of duties essential in this role. You need an effective customer service skill and the ability to work efficiently and effectively and deliver on our mission of providing exemplary service in accordance with Liberty Military Housing&rsquo;s quality customer satisfaction standards.</div><ul><li>
Administrative tasks including filing, shredding, organizing, and creating move in packets and gifts.</li><li>
Performs various administrative and computer tasks, email communications, input of information/data into various software and information systems (Payscan, Yardi, and other company-related systems).</li><li>
Composing and distributing of correspondence / notices (3 day, move out charges, renewals other important resident notices that pertain to maintenance services, etc.).</li><li>
May participate in property walks / inspections (grounds, common areas, parking lots, community rooms, make-readies, quality control, etc.) to ensure community is well maintained according to LMH&rsquo;s quality standards.</li><li>
Participate in and attend various department or regional meetings, resident or community events, seminars, and other work-related events.</li><li>
Responsible for responding to and managing resident complaints and/or service issues and may coordinate with appropriate staff to address and resolve resident concerns.</li><li>
Follow-up with residents who have requested work-order/services or expressed issues/concerns with the community.</li><li>
Works in conjunction with maintenance team to ensure service requests are assigned and scheduled appropriately and completed in a timely manner.</li><li>
Responsible for resident follow up to ensure services rendered have been completed according to LMH standards and meet resident&rsquo;s satisfaction.</li><li>
Promotes positive resident relations by answering the phone professionally, conducting yourself to LMH standards, and respond on a timely basis to ensure resident satisfaction.</li><li>
Participate in and attend various department or regional meetings, resident or community events, seminars, and other work-related events.</li><li>
Complies with all OSHA safety regulations, local applicable laws regarding health, safety or environment, Fair Housing and LMH Standard Operating Procedures and Policies.</li></ul>
Qualifications:
<div><b>
What You Need for Success:</b></div><ul><li>
Proficiency in personal computer skills, keyboard, internet search, email correspondence, math, Microsoft Office, including Word, Excel, and other software applications preferred (i.e. Yardi, Payscan).</li><li>
Effective communication and interaction with customers, vendors, management, co-workers, sufficient to exchange or convey information and to give and receive work direction.</li><li>
Ability to work in a fast-paced environment, multi-task, prioritize and complete assigned duties to ensure operational objectives are achieved.</li><li>
Must possess a positive and professional demeanor in all interactions, under all circumstances.</li><li>
Ability to operate a motor vehicle (valid license required).</li><li>
Must be available to work a flexible scheduled, including weekends, off-hours and emergencies as required.</li><li>
Ability to safely and successfully perform the essential job functions consistent with ADA, FMLA and other federal, state and local standards, including meeting qualitative and/or quantitative productivity standards.</li><li>
Ability to maintain regular, punctual attendance consistent with the ADA, FMLA and other federal, state and local standards.</li><li>
The position requires mobility within the office and the ability to operate a computer, phone and other office machinery such as a scanner and copy machine.</li><li>
Position may require climbing stairs as well as walking and standing for long periods of time.</li><li>
Must be able to lift and carry up to 20 Ibs/</li><li>
Must be able to deal with a fast-paced, constantly changing work environment, including handling multiple tasks on a daily basis.</li><li>
May require use of personal/company vehicle or electrical cart.</li><li>
Ability to travel to other regional locations for work, training, meetings and other work-related activities.</li><li>
Must be able to fulfill the performance standards of this position and comply with policies, rules and procedures of the company, including those set out in the Employee Handbook or otherwise communicated (verbally or writing) to employees.</li></ul><div>
Pay Range: $17.00 Hourly</div></div>

Seasonal Office Support Representative - Indian Head

Seasonal Office Support Representative - Dahlgren

3Rivers Federal Credit Union

<div><div><div><b>Service Representative</b></div>
</div><div></div><div><b>Reports To</b>: Branch Manager<br>
<b>Position Type:</b> Non-Exempt</div>
<div><b>Location</b>: Onsite- St Marys Branch<br>
<b>Manages</b>: None</div>
<div><div><b>Pay Range:</b> $16.05/hr - $23.95/hr<br>
<i>Note: Pay is dependent on skill and experience. The top of the range reflects candidates with 10+ years in similar positions with comparable responsibilities.</i></div>
</div>
<div><br>
<b>Position Summary</b><br>
Identifies opportunities to service our membership through daily conversations and referrals. Executes elevated levels of professionalism by building rapport and emphasizing accuracy every day. Evaluates productivity by understanding the business impact of the results that are generated and the decisions that are made. Connects the membership with the 3Rivers team by assisting in problem resolution and using effective communication.</div>
<div><br>
<b>Position Requirements</b></div>
<ul><li>Ability to champion conversations and membership rapport by becoming a trusted resource for members and team members alike.</li>
<li>Builds rapport by establishing trusting relationships with members and providing consistent high-quality service.</li>
<li>Performs teller transactions on members&rsquo; accounts accurately and in accordance with current practices, examines signatures and endorsements comparing them to valid identification.</li>
<li>Safeguards workstation by keeping drawer locked when away from terminal, maintaining the established limits of cash in drawer, and accurately counting cash in vault buys and sells.</li>
<li>Acts in the members&rsquo; best interest through compliance with all credit union policies and procedures, as well as maintaining knowledge of regulations (i.e. Reg CC, Bank Secrecy Act, OFAC, Patriot Act, Reg E, Reg DD, etc.).</li>
<li>Ensures all Credit Union member information and transactions are kept confidential.</li>
</ul><div><b>Work Environment</b></div>
<div>Normal</div>
<div></div><div><b>Knowledge Requirements</b></div>
<ul><li>Excellent communications skills (both oral and written)</li>
<li>Ability to gather and analyze data.</li>
<li>Experience preferred in regard to cash handling (cashier) and clerical office work.</li>
<li>Strong sales and service skills</li>
<li>Ability to operate computer, typewriter, phone, adding machine, and other office equipment.</li>
<li>Interpersonal skills to present the Credit Union in a positive way during transactions.</li>
</ul><div><b>Education &amp; Experience</b></div>
<ul><li>High School diploma or equivalent</li>
<li>College degree and/or sales experience, preferred</li>
</ul><div><b>Core Values</b><br>
Commitment- Be all in.<br>
Consistency- Be all in EVERY DAY.<br>
Innovation- Think (UYH) and ASK WHY.<br>
Integrity- Do the RIGHT thing, not the easy or quick thing.<br>
Quality - Do an OUTSTANDING job, don&rsquo;t run out of GAS.<br>
Trust- Hold trust and be trustworthy.<br>
Value- Make members' lives better, easier, safer; help them fulfill dreams; help them do what they don&rsquo;t know how to or think isn&rsquo;t possible even if it&rsquo;s not here (see integrity above); make them wiser; help them build wealth (beyond saving $)</div></div>

Service Representative

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