service support representative

Maintex

Maintex is a family-owned jan/san distributor. We are looking for an experienced customer service/sales support professional to interact with commercial customers and field sales reps. You should be comfortable multi-tasking, using an ERP system, and juggling dozens of calls and emails each day while providing top-notch service and clear communication.Minimum of 5 years of NON-RETAIL customer service experience. Preferably manufacturing or distribution experience.Must have excellent written and verbal communication skills and experience with Microsoft Excel. Bilingual (English and Spanish) preferred. Prior experience using Infor SX.e or CloudSuite Distribution is a big plus!For immediate consideration, please submit resume. Only qualified candidates will be contacted for interviews.No agency calls. Local candidates only, no relocation.EOE/M/F/H/VJob Type: Full-timeJob Type: Full-timePay: From $22.00 per hourBenefits:<ul><li>401(k)</li><li>Dental insurance</li><li>Health insurance</li><li>Paid time off</li><li>Vision insurance</li></ul>Experience:<ul><li>non retail customer service: 3 years (Required)</li></ul>Work Location: In person

Customer Service/Sales Support Representative

Accenture

Project Role : IT Service Management Representative 
Project Role Description : Manage delivery for IT production systems and services. Support the infrastructure service management lifecycle, ensuring client satisfaction and management of risk to services. Provide operational support, ensuring production systems and devices are online and available.
 
Must have skills : Microsoft Power Business Intelligence (BI) 
Good to have skills : Microsoft Azure IaaS, ServiceNow IT Service Management 
Minimum 2 year(s) of experience is required 
Educational Qualification : 15 years full time education 
 
Summary: As an IT Service Management Representative, you will manage the delivery of IT production systems and services. Your typical day will involve supporting the infrastructure service management lifecycle, ensuring that client satisfaction is prioritized while effectively managing risks associated with services. You will provide operational support to ensure that production systems and devices remain online and available, contributing to the overall efficiency and reliability of IT services. Roles &amp; Responsibilities: - Expected to perform independently and become an SME. - Required active participation/contribution in team discussions. - Contribute in providing solutions to work related problems. - Assist in the development and implementation of service management processes to enhance service delivery. - Monitor and report on the performance of IT services, identifying areas for improvement. Professional &amp; Technical Skills: - Must To Have Skills: Proficiency in Microsoft Power Business Intelligence (BI). - Good To Have Skills: Experience with Microsoft Azure IaaS, ServiceNow IT Service Management. - Strong analytical skills to interpret data and generate actionable insights. - Familiarity with IT service management frameworks such as ITIL. - Ability to work collaboratively in a team-oriented environment. Additional Information: - The candidate should have minimum 2 years of experience in Microsoft Power Business Intelligence (BI). - This position is based at our Noida office. - A 15 years full time education is required.
 
15 years full time education

IT Service Management Representative

Velocity Vehicle Group

Who We Are: 
Velocity Truck Rental and Leasing is a rapidly growing, employee and customer focused company, servicing the Commercial Truck Rental and Full-Service Lease markets across the U.S. Southwest and Southeast regions and in Canada. With over 3,000 company trucks in our local markets plus the support of NationaLease across the country we have proven to be a premier partner. Velocity Truck Rental and Leasing is part of the Velocity Vehicle Group family, a premium commercial brand medium to heavy truck dealership that offers the full-service experience for our customers, from an outstanding sales organization to highly skilled technicians to service your vehicle, and on demand parts.
 
What’s in it for You: 
Velocity Truck Rental and Leasing is a fast paced and growing organization that is looking for candidates that are ready for a daily challenge and cannot wait to provide superior customer service both internally and externally. VTRL offers fantastic Culture as well as competitive pay, 401K W/Match, Medical, Dental, & Vision benefits. Become a part of our team and immerse yourself in a company that fosters a Great Place to Work™ culture!
 
What You’ll Do: 
The Shop Support will be assigned various duties that will be essential to the safe and effective operation of the shop. The Shop Support is responsible for the overall cleanliness and organization of the service shop to ensure a safe work environment. The Shop Support must demonstrate behaviors consistent with company values - Speed, Value, Trust - in all interactions with customers, coworkers and vendors.
 
Job Duties: 
<ul>
<li>Complete daily and weekly safety checklists and inspections</li>
<li>Assist shop employees with requests for equipment and tools</li>
<li>Maintain a clean and organized shop</li>
<li>Manages day-to-day operations of the tool room</li>
<li>Drain oil pan carts into the oil waste barrels</li>
<li>Monitors tools check in and check out procedure</li>
<li>Assists with special projects in the shop such as foot printing</li>
<li>Perform cleaning projects including the management of hazardous waste</li>
<li>Perform job related duties as assigned and needed</li>
</ul>
Skills & Qualifications: 
<ul>
<li>High school diploma or the equivalent</li>
<li>Excellent communication and customer service skills</li>
<li>Ability to manage multiple demands, prioritize and stay organized</li>
<li>Ability to work well in a process driven and fast paced environment</li>
</ul>
Physical Requirements: 
<ul>
<li>Must be able to lift up to 50 pounds at times.</li>
<li>Must be able to pass post offer drug test, and physical</li>
</ul>
Compensation: 
<ul>
<li>$20-$24/hourly (depending on experience and qualifications)</li>
<li>Full Time position</li>
</ul>
Physical Requirements: 
<ul>
<li>Must be able to pass post offer drug test, physical and background checks</li>
</ul>
Benefits Velocity Vehicle Group Offers: 
<ul>
<li>Fantastic Culture</li>
<li>401k + match</li>
<li>Health, Dental & Vision Insurance + HSA & FSA</li>
<li>Employer paid Life Insurance</li>
<li>Paid Vacation Days</li>
<li>Sick Leave</li>
<li>Company perks such as employee discounts, company events and training programs</li>
<li>Excellent Training and Career Advancement Opportunities</li>
</ul>
Velocity Vehicle Group is an equal opportunity employer. Velocity Vehicle Group prohibits discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.

Shop Support, VTRL Service Department - San Diego, CA

mb marketing

Job DescriptionWe are seeking a customer support representative that excels in meeting customers' expectations, from answering questions services to processing situations. You should assist in investigating issues that arise and resolving conflicts from customer complaints to ensure customer satisfaction.To be successful as a customer support representative, you should stay informed about service specifications and maintain good relations with customers. Ultimately, a successful Customer Support Representative should be able to achieve outstanding customer service and communicate effectively with customers.Customer Support Responsibilities:Managing incoming calls.Building good relationships with customers.Resolving complaints and following up on resolutions.Support payment service providerManagement of VOIP systems (Telephony)Identifying customers' needs.Reporting for different departmentsFollowing procedures and policies.Customer Support Requirements:High school diploma or equivalent.Excellent English speaking skillExcellent Microsoft Word, Excel and Google Docs skillExperience in customer service.Strong telephone etiquette.Familiarity with CRM tools.Excellent communication skills.İş T&uuml;r&uuml;: Tam zamanlıMaaş: 40.000,00TRY - 50.000,00TRY aylıkDil:<ul><li>İngilizce (Zorunlu)</li></ul>

ENGLISH CONVERSION AGENT

Reed

Driver / Customer Service <ul> <li>Annual Salary: £27,500 - £29,000</li><li>Location: North London</li><li>Job Type: Full-time</li></ul> We are seeking a Vending Operator to join our dynamic team. This role involves filling, cleaning, and maintaining premium coffee and vending machines. It's an excellent opportunity for individuals who are customer-focused and eager to work in a fast-growing company specialising in coffee, water, and vending services. Day-to-day of the role: <ul> <li>Clean and replenish coffee and vending machines within a specified territory to ensure hygiene, cleanliness, and safe operation in compliance with company and statutory regulations.</li><li>Ensure all points of service are adequately stocked and products are rotated as necessary.</li><li>Liaise with management and record any machine breakdowns to maintain high standards.</li><li>Perform minor repairs or services and report any major faults to ensure machines are always in good working order.</li><li>Complete all necessary tasks on the company's vend management system and participate in any required training.</li><li>Cash up vending machines and accurately report on cash collected.</li><li>Provide efficient, caring, and friendly service to customers.</li><li>Attend to any reasonable management requests.</li></ul> Required Skills & Qualifications: <ul> <li>Must hold a full clean UK driving licence as the role requires driving a company vehicle.</li><li>A clear DBS certificate is required; the company can obtain this on your behalf.</li><li>Excellent customer service and customer-facing skills.</li><li>Proactive manner and a positive attitude.</li><li>Strong attention to detail.</li><li>Prepared for early starts - latest start time at 5am.</li></ul> Benefits: <ul> <li>4 weeks (20 days) paid holiday, increasing year on year.</li><li>Company van provided.</li><li>Full expense reimbursement.</li><li>Company phone with vend management software installed.</li><li>Extensive training and development opportunities.</li></ul>

Service Representative

Tafaseel Group Holding

Overview Customer Service Representative (Freezone Experience is a MUST) - Tafaseel Group Holding. Join to apply for the Customer Service Representative role. The role involves being the first point of contact for customers, handling inquiries, resolving issues, and ensuring a seamless post-purchase experience. A strong understanding of Freezone procedures and customer expectations is required. Key Responsibilities <ul><li>Respond to customer inquiries via email, chat, phone, and social media in a timely and professional manner</li><li>Resolve product, order, shipping, and return-related issues efficiently and empathetically</li><li>Process orders, refunds, and exchanges through internal systems</li><li>Monitor and manage customer reviews and feedback to enhance the customer experience</li><li>Collaborate with logistics, warehouse, and product teams to address customer concerns</li><li>Maintain accurate records of customer interactions in CRM tools</li><li>Identify trends in customer issues and suggest improvements to internal processes</li><li>Support promotional campaigns, product launches, and seasonal sales</li></ul> Requirements <ul><li>Proven experience as a Customer Service Representative, preferably in a Freezone environment</li><li>Freezone experience is a must</li><li>Familiarity with customer service tools and platforms</li><li>Experience with CRM tools (e.g., Zendesk, Freshdesk, Salesforce)</li><li>Excellent verbal and written communication skills</li><li>Strong problem-solving abilities and attention to detail</li><li>Ability to multitask and work in a fast-paced environment</li><li>Positive attitude and team-oriented mindset</li><li> Preferred Experience handling international customers or multi-language support</li></ul>

Customer Service Representative (Freezone Experience is a MUST)

Grand Community Co

Company DescriptionEcho Media is a leading bulk influencers marketing service operating in over 5 countries and with 500+ employees in 5 offices. Established in 2019 and based in Sharq, Kuwait, Echo Media specializes in offering bulk influencer services within 24 hours' notice period to run campaigns ranging from 100 influencers to 35,000 and more. The company offers 24/7 campaign management and has a community of over 35,000 bloggers who work with global, international, and local brands.Role DescriptionThis is a full-time on-site role for a Call Center Representative at Echo Media in Sharq, Kuwait. The Call Center Representative will be responsible for providing excellent customer support and ensuring customer satisfaction. This role requires strong interpersonal skills, computer literacy, and the ability to manage multiple tasks simultaneously.Qualifications<ul><li>Experience as a Customer Service Representative</li><li>Ability to maintain customer satisfaction while adhering to company policies</li><li>Strong customer support skills, ability to handle and solve customer complaints</li><li>Strong computer literacy skills with experience in Microsoft Office programs and customer service software</li></ul>Job Type: Full-timePay: KD300.000 - KD4,000.000 per monthExperience:<ul><li>Auditor: 1 year (Required)</li></ul>Work Location: In person

Call Center (Kuwaiti or Non Kuwaiti)

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