service team leader

Target

<div>The starting pay range for this position per hour is $24.00 - $26.00. The full pay range for this position per hour is $24.00 - $40.80<p></p><p>
Pay is based on several factors which vary based on position. These include labor markets and in some instances may include education, work experience and certifications. In addition to your pay, Target cares about and invests in you as a team member, so that you can take care of yourself and your family. Target offers eligible team members and their dependents comprehensive health benefits and programs, which may include medical, vision, dental, life insurance and more, to help you and your family take care of your whole selves. Other benefits for eligible team members include 401(k), employee discount, short term disability, long term disability, paid sick leave, paid national holidays, and paid vacation. Find competitive benefits from financial and education to well-being and beyond at https://corporate.target.com/careers/benefits.</p><p></p><div><div><div><div><p><b>
ALL ABOUT TARGET</b></p></div><div><p>
Working at Target means helping all families discover the joy of everyday life. We bring that vision to life through our values and culture. Learn more about Target here.</p></div><p></p><div><p><b><br>
ALL ABOUT FOOD &amp; BEVERAGE</b></p></div><div><p>
The Food &amp; Beverage team enables a consistent experience for our guests by ensuring the product is fresh, in stock, available and accurately priced and signed on the sales floor. They are experts in operations, process and efficiency. This team leads food and food services including replenishment, inventory accuracy, food safety, presentation, pricing and promotional signing processes for all Food &amp; Beverage areas of the store.</p></div><p></p><div><p><b><br>
At Target</b><b>,</b><b> </b><b>we believe in our</b><b> </b><b>leaders</b><b> </b><b>having meaningful experiences that help them build and develop skills for a career. The role of a Food Service Team Leader can provide you with the skills and experience of:</b></p></div><div><ul><li><p>
Guest service fundamentals and experience building a guest-first and freshness culture on your team</p></li></ul></div><div><ul><li><p>
Food &amp; Beverage business fundamentals: department sales trends, freshness, food safety and quality, inventory management, guest shopping patterns and pricing and promotions strategies</p></li></ul></div><div><ul><li><p>
Planning department(s) daily/weekly workload to support business priorities and deliver sales</p></li></ul></div><div><ul><li><p>
Leading a team of hourly team members, including skills in interviewing, training, coaching, evaluating, retaining and developing talent.</p></li></ul></div><p></p><div><p><b><br>
As a</b><b> </b><b>Food Service</b><b> </b><b>Team</b><b> </b><b>Lead</b><b>er</b><b>, no two days</b><b> </b><b>are ever the same, but a typical</b><b> </b><b>day</b><b> </b><b>most</b><b> </b><b>likely</b><b> </b><b>will</b><b> </b><b>include the following responsibilities:</b></p></div><div><ul><li><p>
Consistently deliver guest experience commitments to create an Easy, Inspiring and Friendly guest experience.</p></li></ul></div><div><ul><li><p>
Ensures every team member understands, is trained, and consistently delivers on Target&rsquo;s guest experience commitments and consistent operations.</p></li></ul></div><div><ul><li><p>
Actively observes and provides feedback, holding team members accountable while recognizing great guest experience moments.</p></li></ul></div><div><ul><li><p>
Reviews area guest, financial, and team outcome metrics to identify opportunities, takes action to improve, and aligns team on the right behaviors and execution, celebrates wins, drives results that deliver outcomes and elevates the guest experience.</p></li></ul></div><div><ul><li><p>
Understand sales goals, plan and execute daily/weekly workload to deliver department and store sales goals and guest engagement, including planning food service transitions, revisions, sales plans, sampling, promotions and price change workload.</p></li></ul></div><div><ul><li><p>
Assign daily tasks to TMs based on planned workload and guest traffic patterns, ensuring alignment with weekly and monthly business priorities set by your direct leader.</p></li></ul></div></div><div><div><ul><li><p>
Assess Food Service back of house, production areas, dining spaces and merchandising spaces to ensure food safety and proper inventory levels with guidance from your direct leader.</p></li></ul></div><div><ul><li><p>
Walk Food &amp; Beverage Standards and Food Service routines daily to assess priorities and review reporting to identify business gaps for follow-up.</p></li></ul></div><div><ul><li><p>
Follow all food safety requirements and cleaning routines, including monitoring and recording temperature sensitive food items, as outlined in Target&rsquo;s policies and procedures.</p></li></ul></div><div><ul><li><p>
Validate and follow-up on team members&rsquo; progress against department checklists and routines.</p></li></ul></div><div><ul><li><p>
Lead team to uphold and maintain all Starbucks and Pizza Hut Brand Standards and production specifications (where applicable).</p></li></ul></div><div><ul><li><p>
Ensure accurate in-stocks by placing store-initiated orders according to best practices.</p></li></ul></div><div><ul><li><p>
Follow proper perishable inventory management procedures to ensure an accurate recording of inventory.</p></li></ul></div><div><ul><li><p>
Make production quantity decisions just in time to ensure freshness, in-stocks, sales and profitability are achieved consistently.</p></li></ul></div><div><ul><li><p>
Remain up-to-date on relevant trends and products to educate team members.</p></li></ul></div><div><ul><li><p>
Participate in team hiring and onboarding processes.</p></li></ul></div><div><ul><li><p>
At direction of your direct leader, establish clear goals and expectations and hold team members accountable to expectations.</p></li></ul></div><div><ul><li><p>
In addition to Food Safety Manager Certification, complete all Starbucks and/or Pizza Hut training requirements and certifications.</p></li></ul></div><div><ul><li><p>
Demonstrate a culture of ethical conduct, safety and compliance; lead your team to work in the same way and hold others accountable to this commitment.</p></li></ul></div><div><ul><li><p>
Lead and demonstrate a safety culture through modeling and recognizing safe behaviors, identifying and correcting hazards, holding team accountable to following safety expectations, assisting with incident response, and reporting/investigating injuries timely and accurately.</p></li></ul></div><div><ul><li><p>
Demonstrate inclusivity by valuing diverse voices and approaches, being authentic and respectful, and creating equitable experiences.</p></li></ul></div><div><ul><li><p>
Lead and demonstrate a culture of executing all best practices; help close skill gaps through development, coaching and team interactions.</p></li></ul></div><div><ul><li><p>
Model the execution of physical security processes in order to enhance the instore security culture.</p></li></ul></div><div><ul><li><p>
Support merchandise protection strategies across the total store, including ordering, storage and application as directed by best practices.</p></li></ul></div><div><ul><li><p>
If applicable, as a key carrier, follow all safe and secure training and processes.</p></li></ul></div><div><ul><li><p>
Occasionally assume store-level leadership on duty (LOD) responsibilities to enable the guest experience for the store during assigned shifts based on store needs</p></li></ul></div></div><div><div><ul><li><p>
Address all store emergency and compliance needs.</p></li></ul></div><div><ul><li><p>
Support guest services such as back-up cashier, order pick up (OPU) and Drive-up (DU) and maintain a compliance culture while executing those duties, such as compliance with federal, state, and local laws.</p></li></ul></div><div><ul><li><p>
All other duties based on business needs,</p></li></ul></div><p></p><div><p><b><br>
WHAT WE ARE LOOKING FOR</b></p></div><p></p><div><p><b><br>
This may be the right job for you if:</b></p></div><div><ul><li><p>
You enjoy interacting and helping others - including guests that shop our store and fellow team members you work with.</p></li></ul></div><div><ul><li><p>
You thrive in a fast-moving, highly active and physically demanding role, where teamwork, flexibility, and creative problem solving are key to success.</p></li></ul></div><div><ul><li><p>
You are open to working a variable work schedule with varying hours, days or shifts (including nights, weekends, holidays, closing shifts and other peak shopping times).</p></li></ul></div><p></p><div><p><b><br>
The good news is that we have some amazing training that will help teach you everything you need to know to be a</b><b> </b><b>Food Servi</b><b>c</b><b>e</b><b> </b><b>Team Leader.</b><b> </b><b>But</b><b>,</b><b> </b><b>there are a few</b><b> </b><b>things</b><b> </b><b>you</b><b> </b><b>need</b><b> </b><b>from the get-go:</b></p></div><div><ul><li><p>
High school diploma or equivalent</p></li></ul></div><div><ul><li><p>
Must be at least 18 years of age or older</p></li></ul></div><div><ul><li><p>
Previous retail experience preferred, but not required</p></li></ul></div><div><ul><li><p>
Strong interest and knowledge of the food service business</p></li></ul></div><div><ul><li><p>
Lead and hold others accountable</p></li></ul></div><div><ul><li><p>
Communicate on multiple frequency devices and operate handheld scanners, and other technology equipment as directed</p></li></ul></div><div><ul><li><p>
Work independently and as part of a team</p></li></ul></div></div><div><div><ul><li><p>
Manage workload and prioritize tasks independently</p></li></ul></div><div><ul><li><p>
Capability to remain focused and composed in a fast-paced environment and accomplish multiple tasks within established timeframes</p></li></ul></div><div><ul><li><p>
Welcoming and helpful attitude toward all guests and other team members</p></li></ul></div><div><ul><li><p>
Effective communication skills</p></li></ul></div><p></p><div><p><b><br>
We are an awesome place to work and care about our teams, so we want to make sure we are clear on a few more basics that we expect:</b></p></div><div><ul><li><p>
Access all areas of the building to respond to guest or team member issues.</p></li></ul></div><div><ul><li><p>
Interpret instructions, reports and information.</p></li></ul></div><div><ul><li><p>
Accurately handle cash register operations as needed.</p></li></ul></div><div><ul><li><p>
Climb up and down ladders if needed.</p></li></ul></div><div><ul><li><p>
Scan, handle, and move merchandise efficiently and safely, including frequently lifting or moving merchandise up to 44 pounds without additional assistance from others.</p></li></ul></div><div><ul><li><p>
Flexible work schedule (e.g., nights, weekends and holidays); reliable and prompt attendance necessary</p></li></ul></div><div><ul><li><p>
Ability to work in environments that will include refrigeration and freezer temperatures and conditions; where common allergens may also be handled or present.</p></li></ul></div><div><ul><li><p>
Capable of working in and exposure to varying temperatures, humidity, and other elements while performing certain job duties, including but not limited to Drive-Ups, carryout, etc.</p></li></ul></div><div><ul><li><p>
Ability to remain mobile for the duration of a scheduled shifts (shift length may vary)</p></li></ul></div></div></div></div><br>
<p></p>
Target will consider for employment qualified applicants with criminal histories in a manner consistent with the San Francisco and City of Los Angeles Fair Chance Ordinances.<p></p><p><b>
Benefits Eligibility</b></p>
Please paste this url into your preferred browser to learn about benefits eligibility for this role: https://tgt.biz/BenefitsForYou_C | Pegue esta URL en su navegador preferido para obtener informaci&oacute;n sobre la elegibilidad de este puesto para recibir beneficios: https://tgt.biz/BenefitsForYou_C<p></p><p><b>
Americans with Disabilities Act (ADA)</b></p><p></p><p>
In compliance with state and federal laws, Target will make reasonable accommodations for applicants with disabilities. If a reasonable accommodation is needed to participate in the job application or interview process, please reach out to candidate.accommodations@HRHelp.Target.com. Non-accommodation-related requests, such as application follow-ups or technical issues, will not be addressed through this channel.</p></div><p></p>

Food Service Team Leader (Starbucks Manager)

<div>The starting pay range for this position per hour is $21.75 - $23.75. The full pay range for this position per hour is $21.75 - $37.00<p></p><p>
Pay is based on several factors which vary based on position. These include labor markets and in some instances may include education, work experience and certifications. In addition to your pay, Target cares about and invests in you as a team member, so that you can take care of yourself and your family. Target offers eligible team members and their dependents comprehensive health benefits and programs, which may include medical, vision, dental, life insurance and more, to help you and your family take care of your whole selves. Other benefits for eligible team members include 401(k), employee discount, short term disability, long term disability, paid sick leave, paid national holidays, and paid vacation. Find competitive benefits from financial and education to well-being and beyond at https://corporate.target.com/careers/benefits.</p><p></p><div><div><div><div><p><b>
ALL ABOUT TARGET</b></p></div><div><p>
Working at Target means helping all families discover the joy of everyday life. We bring that vision to life through our values and culture. Learn more about Target here.</p></div><p></p><div><p><b><br>
ALL ABOUT SERVICE &amp; ENGAGEMENT</b></p></div><div><p>
Advocates of guest experience who welcome, thank, and exceed guest service expectations by focusing on guest interaction and recovery. Advocates of both in-store and digital services and solutions who are knowledgeable about capabilities and features that drive adoption, usage and ultimately guest loyalty. Empowered to make shopping quick and easy for guests at the checklanes, guest services, gift registry, pick-up and drive up while ensuring exceptional quality.</p></div><p></p><div><p><b><br>
At Target</b><b>,</b><b> </b><b>we believe in our</b><b> </b><b>leaders</b><b> </b><b>having meaningful experiences that help them build and develop skills for a</b><b> </b><b>career. The role of a Service and</b><b> </b><b>Engagement Team Leader can provide you with the</b><b> </b><b>skills and experience of</b><b>:</b></p></div><div><ul><li><p>
Guest service fundamentals and experience building a guest-first culture and driving loyalty programs</p></li></ul></div><div><ul><li><p>
Guest engagement, problem solving and resolution</p></li></ul></div><div><ul><li><p>
Retail business fundamentals, including department sales trends, inventory management, guest shopping patterns, pricing and promotions strategies</p></li></ul></div><div><ul><li><p>
Planning department(s) daily/weekly workload to support business priorities and deliver service and sales goals</p></li></ul></div><div><ul><li><p>
Leading a team of hourly team members, including skills in interviewing, developing, coaching, evaluating and retaining talent</p></li></ul></div><p></p><div><p><b><br>
As a</b><b> </b><b>Service and Engagement Team Leader, no</b><b> </b><b>two days</b><b> </b><b>are ever the same, but a typical day will</b><b> </b><b>most likely include</b><b> </b><b>the following responsibilities:</b></p></div><div><ul><li><p>
Consistently deliver guest experience commitments to create an Easy, Inspiring and Friendly guest experience.</p></li></ul></div><div><ul><li><p>
Ensures every team member understands, is trained, and consistently delivers on Target&rsquo;s guest experience commitments and consistent operations.</p></li></ul></div><div><ul><li><p>
Actively observes and provides feedback, holding team members accountable while recognizing great guest experience moments.</p></li></ul></div><div><ul><li><p>
Reviews area guest, financial, and team outcome metrics to identify opportunities, takes action to improve, and aligns team on the right behaviors and execution, celebrates wins, drives results that deliver outcomes and elevates the guest experience.</p></li></ul></div><div><ul><li><p>
Demonstrate inclusivity by valuing diverse voices and approaches, being authentic and respectful, and creating equitable experiences.</p></li></ul></div></div><div><div><ul><li><p>
Lead a team of passionate and knowledgeable Guest Advocates, Service Advocates and Front of Store Attendants who strive to exceed guest service expectations by focusing on decreasing wait time, friendly guest interactions, quality of service, resolution, driving loyalty and cleanliness standards.</p></li></ul></div><div><ul><li><p>
Lead and demonstrate a culture of executing all best practices as outlined with team onboarding and learning; help close skill gaps through development, coaching and team interactions.</p></li></ul></div><div><ul><li><p>
Understand sales goals, business reporting and guest insights to plan and execute daily/weekly workload, to deliver on store sales goals, guest engagement and troubleshoot opportunity areas as needed throughout the day.</p></li></ul></div><div><ul><li><p>
Support Target Loyalty Programs to ensure your team can educate and promote the suite of benefits, features and offerings that reward our guest and enhance their shopping experience.</p></li></ul></div><div><ul><li><p>
Support your direct leader by following up on training completion, checking for understanding and supporting continuous education opportunities to drive proficiencies for all front of store experiences.</p></li></ul></div><div><ul><li><p>
With guidance from your direct leader, engage in consistent, meaningful development conversations throughout the critical touch points within the team's career path.</p></li></ul></div><div><ul><li><p>
Personalize recognition and appreciation of your team to reinforce critical guest service behaviors and promote a positive team and guest-centric culture.</p></li></ul></div><div><ul><li><p>
With guidance from your direct leader, help lead a culture of accountability through clear expectations and performance management (listen, observe, recognize and coach) on critical Service and Engagement behaviors.</p></li></ul></div><div><ul><li><p>
Quickly respond to any concerns with guests&rsquo; shopping experience by de-escalating the situation and ensuring your team understands and feels supported to resolve or address guest concerns and issues.</p></li></ul></div><div><ul><li><p>
Ensure your team members stay up-to-date on upcoming major promotions, brand launches and events.</p></li></ul></div><div><ul><li><p>
Evaluate candidates for open positions and develop a guest-centric team as directed by your direct leader.</p></li></ul></div><div><ul><li><p>
Support and enable team members to deliver pick up and drive up orders (including drive up returns and Starbucks) efficiently and accurately to digital guests, following all federal, state and local adult beverage laws. Support guest services as needed.</p></li></ul></div><div><ul><li><p>
Demonstrate a culture of ethical conduct and compliance; lead team to work in the same way and hold others accountable to this commitment.</p></li></ul></div><div><ul><li><p>
Lead and demonstrate a safety culture through modeling and recognizing safe behaviors, identifying and correct hazards, holding team accountable to following safety expectations, assisting with incident response, and reporting/investigating injuries timely and accurately.</p></li></ul></div><div><ul><li><p>
Model the execution of physical security processes in order to enhance the instore security culture.</p></li></ul></div><div><ul><li><p>
Support merchandise protection strategies across the total store, including ordering, storage and application as directed by best practices</p></li></ul></div><div><ul><li><p>
If applicable, as a key carrier, follow all safe and secure training and processes.</p></li></ul></div><div><ul><li><p>
Occasionally assume store-level leadership on duty (LOD) responsibilities to enable the guest experience for the store during assigned shifts based on store needs</p></li></ul></div><div><ul><li><p>
Address all store emergency and compliance needs.</p></li></ul></div><div><ul><li><p>
All other duties based on business needs.</p></li></ul></div></div><p></p><div><div><p><b><br>
WHAT WE ARE LOOKING FOR</b></p></div><p></p><div><p><b><br>
This m</b><b>ay</b><b> </b><b>be the right job for you if:</b></p></div><div><ul><li><p>
You enjoy interacting and helping others - including guests that shop our store and fellow team members you work with.</p></li></ul></div><div><ul><li><p>
You thrive in a fast-moving, highly active and physically demanding role, where teamwork, flexibility, and creative problem solving are key to success.</p></li></ul></div><div><ul><li><p>
You are open to working a variable work schedule with varying hours, days or shifts (including nights, weekends, holidays, closing shifts and other peak shopping times).</p></li></ul></div><p></p><div><p><b><br>
The good news is</b><b> </b><b>that we have some amazing training that will help teach you everything you need to know to be a</b><b> </b><b>Service and Engagement</b><b> </b><b>Team</b><b> </b><b>Lead</b><b>er</b><b>.</b><b> </b><b>But</b><b>,</b><b> </b><b>there are a few skills you should have from the get-go:</b></p></div><div><ul><li><p>
High school diploma or equivalent</p></li></ul></div><div><ul><li><p>
Must be at least 18 years of age or older</p></li></ul></div><div><ul><li><p>
Previous retail experience preferred, but not required</p></li></ul></div><div><ul><li><p>
Lead and hold others accountable</p></li></ul></div><div><ul><li><p>
Ability to communicate on multiple frequency devices and operate handheld scanners, and other technology equipment as directed</p></li></ul></div><div><ul><li><p>
Work independently and as part of a team</p></li></ul></div><div><ul><li><p>
Manage workload and prioritize tasks independently and with a team</p></li></ul></div><div><ul><li><p>
Welcoming and helpful attitude toward all guests and other team members</p></li></ul></div><div><ul><li><p>
Effective communication skills</p></li></ul></div><div><ul><li><p>
Capability to remain focused and composed in a fast-paced environment and accomplish multiple tasks within established timeframes</p></li></ul></div></div><p></p><div><div><p><b><br>
We are an awesome place to work and care about our teams, so we want to make sure we are clear on a few more basics that we expect:</b></p></div><div><ul><li><p>
Access all areas of the building to respond to guest or team member issues</p></li></ul></div><div><ul><li><p>
Interpret instructions, reports and information</p></li></ul></div><div><ul><li><p>
Accurately handle cash register operations, cash transactions, and oversee cash office processes as needed</p></li></ul></div><div><ul><li><p>
Scan, handle and move merchandise efficiently and safely, including frequently lifting or moving merchandise up to 44 pounds without additional assistance from others</p></li></ul></div><div><ul><li><p>
Climb up and down ladders as needed</p></li></ul></div><div><ul><li><p>
Flexible work schedule (e.g., nights, weekends and holidays) and reliable and prompt attendance necessary</p></li></ul></div><div><ul><li><p>
Capable of working in and exposure to varying temperatures, humidity, and other elements while performing certain job duties including but not limited to Drive-Up, carryout, etc. as needed</p></li></ul></div><div><ul><li><p>
Ability to remain mobile for the duration of a scheduled shift (shift length may vary).</p></li></ul></div></div></div></div><p></p><p><b><br>
Benefits Eligibility</b></p>
Please paste this url into your preferred browser to learn about benefits eligibility for this role: https://tgt.biz/BenefitsForYou_C | Pegue esta URL en su navegador preferido para obtener informaci&oacute;n sobre la elegibilidad de este puesto para recibir beneficios: https://tgt.biz/BenefitsForYou_C<p></p><p><b>
Americans with Disabilities Act (ADA)</b></p><p></p><p>
In compliance with state and federal laws, Target will make reasonable accommodations for applicants with disabilities. If a reasonable accommodation is needed to participate in the job application or interview process, please reach out to candidate.accommodations@HRHelp.Target.com. Non-accommodation-related requests, such as application follow-ups or technical issues, will not be addressed through this channel.</p></div><p></p>

Service & Engagement Team Leader

<div>The starting pay range for this position per hour is $24.00 - $26.00. The full pay range for this position per hour is $24.00 - $40.80<p></p><p>
Pay is based on several factors which vary based on position. These include labor markets and in some instances may include education, work experience and certifications. In addition to your pay, Target cares about and invests in you as a team member, so that you can take care of yourself and your family. Target offers eligible team members and their dependents comprehensive health benefits and programs, which may include medical, vision, dental, life insurance and more, to help you and your family take care of your whole selves. Other benefits for eligible team members include 401(k), employee discount, short term disability, long term disability, paid sick leave, paid national holidays, and paid vacation. Find competitive benefits from financial and education to well-being and beyond at https://corporate.target.com/careers/benefits.</p><p></p><div><div><div><div><p><b>
ALL ABOUT TARGET</b></p></div><div><p>
Working at Target means helping all families discover the joy of everyday life. We bring that vision to life through our values and culture. Learn more about Target here.</p></div><p></p><div><p><b><br>
ALL ABOUT SERVICE &amp; ENGAGEMENT</b></p></div><div><p>
Advocates of guest experience who welcome, thank, and exceed guest service expectations by focusing on guest interaction and recovery. Advocates of both in-store and digital services and solutions who are knowledgeable about capabilities and features that drive adoption, usage and ultimately guest loyalty. Empowered to make shopping quick and easy for guests at the checklanes, guest services, gift registry, pick-up and drive up while ensuring exceptional quality.</p></div><p></p><div><p><b><br>
At Target</b><b>,</b><b> </b><b>we believe in our</b><b> </b><b>leaders</b><b> </b><b>having meaningful experiences that help them build and develop skills for a</b><b> </b><b>career. The role of a Service and</b><b> </b><b>Engagement Team Leader can provide you with the</b><b> </b><b>skills and experience of</b><b>:</b></p></div><div><ul><li><p>
Guest service fundamentals and experience building a guest-first culture and driving loyalty programs</p></li></ul></div><div><ul><li><p>
Guest engagement, problem solving and resolution</p></li></ul></div><div><ul><li><p>
Retail business fundamentals, including department sales trends, inventory management, guest shopping patterns, pricing and promotions strategies</p></li></ul></div><div><ul><li><p>
Planning department(s) daily/weekly workload to support business priorities and deliver service and sales goals</p></li></ul></div><div><ul><li><p>
Leading a team of hourly team members, including skills in interviewing, developing, coaching, evaluating and retaining talent</p></li></ul></div><p></p><div><p><b><br>
As a</b><b> </b><b>Service and Engagement Team Leader, no</b><b> </b><b>two days</b><b> </b><b>are ever the same, but a typical day will</b><b> </b><b>most likely include</b><b> </b><b>the following responsibilities:</b></p></div><div><ul><li><p>
Consistently deliver guest experience commitments to create an Easy, Inspiring and Friendly guest experience.</p></li></ul></div><div><ul><li><p>
Ensures every team member understands, is trained, and consistently delivers on Target&rsquo;s guest experience commitments and consistent operations.</p></li></ul></div><div><ul><li><p>
Actively observes and provides feedback, holding team members accountable while recognizing great guest experience moments.</p></li></ul></div><div><ul><li><p>
Reviews area guest, financial, and team outcome metrics to identify opportunities, takes action to improve, and aligns team on the right behaviors and execution, celebrates wins, drives results that deliver outcomes and elevates the guest experience.</p></li></ul></div><div><ul><li><p>
Demonstrate inclusivity by valuing diverse voices and approaches, being authentic and respectful, and creating equitable experiences.</p></li></ul></div></div><div><div><ul><li><p>
Lead a team of passionate and knowledgeable Guest Advocates, Service Advocates and Front of Store Attendants who strive to exceed guest service expectations by focusing on decreasing wait time, friendly guest interactions, quality of service, resolution, driving loyalty and cleanliness standards.</p></li></ul></div><div><ul><li><p>
Lead and demonstrate a culture of executing all best practices as outlined with team onboarding and learning; help close skill gaps through development, coaching and team interactions.</p></li></ul></div><div><ul><li><p>
Understand sales goals, business reporting and guest insights to plan and execute daily/weekly workload, to deliver on store sales goals, guest engagement and troubleshoot opportunity areas as needed throughout the day.</p></li></ul></div><div><ul><li><p>
Support Target Loyalty Programs to ensure your team can educate and promote the suite of benefits, features and offerings that reward our guest and enhance their shopping experience.</p></li></ul></div><div><ul><li><p>
Support your direct leader by following up on training completion, checking for understanding and supporting continuous education opportunities to drive proficiencies for all front of store experiences.</p></li></ul></div><div><ul><li><p>
With guidance from your direct leader, engage in consistent, meaningful development conversations throughout the critical touch points within the team's career path.</p></li></ul></div><div><ul><li><p>
Personalize recognition and appreciation of your team to reinforce critical guest service behaviors and promote a positive team and guest-centric culture.</p></li></ul></div><div><ul><li><p>
With guidance from your direct leader, help lead a culture of accountability through clear expectations and performance management (listen, observe, recognize and coach) on critical Service and Engagement behaviors.</p></li></ul></div><div><ul><li><p>
Quickly respond to any concerns with guests&rsquo; shopping experience by de-escalating the situation and ensuring your team understands and feels supported to resolve or address guest concerns and issues.</p></li></ul></div><div><ul><li><p>
Ensure your team members stay up-to-date on upcoming major promotions, brand launches and events.</p></li></ul></div><div><ul><li><p>
Evaluate candidates for open positions and develop a guest-centric team as directed by your direct leader.</p></li></ul></div><div><ul><li><p>
Support and enable team members to deliver pick up and drive up orders (including drive up returns and Starbucks) efficiently and accurately to digital guests, following all federal, state and local adult beverage laws. Support guest services as needed.</p></li></ul></div><div><ul><li><p>
Demonstrate a culture of ethical conduct and compliance; lead team to work in the same way and hold others accountable to this commitment.</p></li></ul></div><div><ul><li><p>
Lead and demonstrate a safety culture through modeling and recognizing safe behaviors, identifying and correct hazards, holding team accountable to following safety expectations, assisting with incident response, and reporting/investigating injuries timely and accurately.</p></li></ul></div><div><ul><li><p>
Model the execution of physical security processes in order to enhance the instore security culture.</p></li></ul></div><div><ul><li><p>
Support merchandise protection strategies across the total store, including ordering, storage and application as directed by best practices</p></li></ul></div><div><ul><li><p>
If applicable, as a key carrier, follow all safe and secure training and processes.</p></li></ul></div><div><ul><li><p>
Occasionally assume store-level leadership on duty (LOD) responsibilities to enable the guest experience for the store during assigned shifts based on store needs</p></li></ul></div><div><ul><li><p>
Address all store emergency and compliance needs.</p></li></ul></div><div><ul><li><p>
All other duties based on business needs.</p></li></ul></div></div><p></p><div><div><p><b><br>
WHAT WE ARE LOOKING FOR</b></p></div><p></p><div><p><b><br>
This m</b><b>ay</b><b> </b><b>be the right job for you if:</b></p></div><div><ul><li><p>
You enjoy interacting and helping others - including guests that shop our store and fellow team members you work with.</p></li></ul></div><div><ul><li><p>
You thrive in a fast-moving, highly active and physically demanding role, where teamwork, flexibility, and creative problem solving are key to success.</p></li></ul></div><div><ul><li><p>
You are open to working a variable work schedule with varying hours, days or shifts (including nights, weekends, holidays, closing shifts and other peak shopping times).</p></li></ul></div><p></p><div><p><b><br>
The good news is</b><b> </b><b>that we have some amazing training that will help teach you everything you need to know to be a</b><b> </b><b>Service and Engagement</b><b> </b><b>Team</b><b> </b><b>Lead</b><b>er</b><b>.</b><b> </b><b>But</b><b>,</b><b> </b><b>there are a few skills you should have from the get-go:</b></p></div><div><ul><li><p>
High school diploma or equivalent</p></li></ul></div><div><ul><li><p>
Must be at least 18 years of age or older</p></li></ul></div><div><ul><li><p>
Previous retail experience preferred, but not required</p></li></ul></div><div><ul><li><p>
Lead and hold others accountable</p></li></ul></div><div><ul><li><p>
Ability to communicate on multiple frequency devices and operate handheld scanners, and other technology equipment as directed</p></li></ul></div><div><ul><li><p>
Work independently and as part of a team</p></li></ul></div><div><ul><li><p>
Manage workload and prioritize tasks independently and with a team</p></li></ul></div><div><ul><li><p>
Welcoming and helpful attitude toward all guests and other team members</p></li></ul></div><div><ul><li><p>
Effective communication skills</p></li></ul></div><div><ul><li><p>
Capability to remain focused and composed in a fast-paced environment and accomplish multiple tasks within established timeframes</p></li></ul></div></div><p></p><div><div><p><b><br>
We are an awesome place to work and care about our teams, so we want to make sure we are clear on a few more basics that we expect:</b></p></div><div><ul><li><p>
Access all areas of the building to respond to guest or team member issues</p></li></ul></div><div><ul><li><p>
Interpret instructions, reports and information</p></li></ul></div><div><ul><li><p>
Accurately handle cash register operations, cash transactions, and oversee cash office processes as needed</p></li></ul></div><div><ul><li><p>
Scan, handle and move merchandise efficiently and safely, including frequently lifting or moving merchandise up to 44 pounds without additional assistance from others</p></li></ul></div><div><ul><li><p>
Climb up and down ladders as needed</p></li></ul></div><div><ul><li><p>
Flexible work schedule (e.g., nights, weekends and holidays) and reliable and prompt attendance necessary</p></li></ul></div><div><ul><li><p>
Capable of working in and exposure to varying temperatures, humidity, and other elements while performing certain job duties including but not limited to Drive-Up, carryout, etc. as needed</p></li></ul></div><div><ul><li><p>
Ability to remain mobile for the duration of a scheduled shift (shift length may vary).</p></li></ul></div></div></div></div><br>
<p></p>
Target will consider for employment qualified applicants with criminal histories in a manner consistent with the San Francisco and City of Los Angeles Fair Chance Ordinances.<p></p><p><b>
Benefits Eligibility</b></p>
Please paste this url into your preferred browser to learn about benefits eligibility for this role: https://tgt.biz/BenefitsForYou_C | Pegue esta URL en su navegador preferido para obtener informaci&oacute;n sobre la elegibilidad de este puesto para recibir beneficios: https://tgt.biz/BenefitsForYou_C<p></p><p><b>
Americans with Disabilities Act (ADA)</b></p><p></p><p>
In compliance with state and federal laws, Target will make reasonable accommodations for applicants with disabilities. If a reasonable accommodation is needed to participate in the job application or interview process, please reach out to candidate.accommodations@HRHelp.Target.com. Non-accommodation-related requests, such as application follow-ups or technical issues, will not be addressed through this channel.</p></div><p></p>

<div>The starting pay range for this position per hour is $23.50 - $25.50. The full pay range for this position per hour is $23.50 - $39.95<p></p><p>
Pay is based on several factors which vary based on position. These include labor markets and in some instances may include education, work experience and certifications. In addition to your pay, Target cares about and invests in you as a team member, so that you can take care of yourself and your family. Target offers eligible team members and their dependents comprehensive health benefits and programs, which may include medical, vision, dental, life insurance and more, to help you and your family take care of your whole selves. Other benefits for eligible team members include 401(k), employee discount, short term disability, long term disability, paid sick leave, paid national holidays, and paid vacation. Find competitive benefits from financial and education to well-being and beyond at https://corporate.target.com/careers/benefits.</p><p></p><div><div><div><div><p><b>
ALL ABOUT TARGET</b></p></div><div><p>
Working at Target means helping all families discover the joy of everyday life. We bring that vision to life through our values and culture. Learn more about Target here.</p></div><p></p><div><p><b><br>
ALL ABOUT SERVICE &amp; ENGAGEMENT</b></p></div><div><p>
Advocates of guest experience who welcome, thank, and exceed guest service expectations by focusing on guest interaction and recovery. Advocates of both in-store and digital services and solutions who are knowledgeable about capabilities and features that drive adoption, usage and ultimately guest loyalty. Empowered to make shopping quick and easy for guests at the checklanes, guest services, gift registry, pick-up and drive up while ensuring exceptional quality.</p></div><p></p><div><p><b><br>
At Target</b><b>,</b><b> </b><b>we believe in our</b><b> </b><b>leaders</b><b> </b><b>having meaningful experiences that help them build and develop skills for a</b><b> </b><b>career. The role of a Service and</b><b> </b><b>Engagement Team Leader can provide you with the</b><b> </b><b>skills and experience of</b><b>:</b></p></div><div><ul><li><p>
Guest service fundamentals and experience building a guest-first culture and driving loyalty programs</p></li></ul></div><div><ul><li><p>
Guest engagement, problem solving and resolution</p></li></ul></div><div><ul><li><p>
Retail business fundamentals, including department sales trends, inventory management, guest shopping patterns, pricing and promotions strategies</p></li></ul></div><div><ul><li><p>
Planning department(s) daily/weekly workload to support business priorities and deliver service and sales goals</p></li></ul></div><div><ul><li><p>
Leading a team of hourly team members, including skills in interviewing, developing, coaching, evaluating and retaining talent</p></li></ul></div><p></p><div><p><b><br>
As a</b><b> </b><b>Service and Engagement Team Leader, no</b><b> </b><b>two days</b><b> </b><b>are ever the same, but a typical day will</b><b> </b><b>most likely include</b><b> </b><b>the following responsibilities:</b></p></div><div><ul><li><p>
Consistently deliver guest experience commitments to create an Easy, Inspiring and Friendly guest experience.</p></li></ul></div><div><ul><li><p>
Ensures every team member understands, is trained, and consistently delivers on Target&rsquo;s guest experience commitments and consistent operations.</p></li></ul></div><div><ul><li><p>
Actively observes and provides feedback, holding team members accountable while recognizing great guest experience moments.</p></li></ul></div><div><ul><li><p>
Reviews area guest, financial, and team outcome metrics to identify opportunities, takes action to improve, and aligns team on the right behaviors and execution, celebrates wins, drives results that deliver outcomes and elevates the guest experience.</p></li></ul></div><div><ul><li><p>
Demonstrate inclusivity by valuing diverse voices and approaches, being authentic and respectful, and creating equitable experiences.</p></li></ul></div></div><div><div><ul><li><p>
Lead a team of passionate and knowledgeable Guest Advocates, Service Advocates and Front of Store Attendants who strive to exceed guest service expectations by focusing on decreasing wait time, friendly guest interactions, quality of service, resolution, driving loyalty and cleanliness standards.</p></li></ul></div><div><ul><li><p>
Lead and demonstrate a culture of executing all best practices as outlined with team onboarding and learning; help close skill gaps through development, coaching and team interactions.</p></li></ul></div><div><ul><li><p>
Understand sales goals, business reporting and guest insights to plan and execute daily/weekly workload, to deliver on store sales goals, guest engagement and troubleshoot opportunity areas as needed throughout the day.</p></li></ul></div><div><ul><li><p>
Support Target Loyalty Programs to ensure your team can educate and promote the suite of benefits, features and offerings that reward our guest and enhance their shopping experience.</p></li></ul></div><div><ul><li><p>
Support your direct leader by following up on training completion, checking for understanding and supporting continuous education opportunities to drive proficiencies for all front of store experiences.</p></li></ul></div><div><ul><li><p>
With guidance from your direct leader, engage in consistent, meaningful development conversations throughout the critical touch points within the team's career path.</p></li></ul></div><div><ul><li><p>
Personalize recognition and appreciation of your team to reinforce critical guest service behaviors and promote a positive team and guest-centric culture.</p></li></ul></div><div><ul><li><p>
With guidance from your direct leader, help lead a culture of accountability through clear expectations and performance management (listen, observe, recognize and coach) on critical Service and Engagement behaviors.</p></li></ul></div><div><ul><li><p>
Quickly respond to any concerns with guests&rsquo; shopping experience by de-escalating the situation and ensuring your team understands and feels supported to resolve or address guest concerns and issues.</p></li></ul></div><div><ul><li><p>
Ensure your team members stay up-to-date on upcoming major promotions, brand launches and events.</p></li></ul></div><div><ul><li><p>
Evaluate candidates for open positions and develop a guest-centric team as directed by your direct leader.</p></li></ul></div><div><ul><li><p>
Support and enable team members to deliver pick up and drive up orders (including drive up returns and Starbucks) efficiently and accurately to digital guests, following all federal, state and local adult beverage laws. Support guest services as needed.</p></li></ul></div><div><ul><li><p>
Demonstrate a culture of ethical conduct and compliance; lead team to work in the same way and hold others accountable to this commitment.</p></li></ul></div><div><ul><li><p>
Lead and demonstrate a safety culture through modeling and recognizing safe behaviors, identifying and correct hazards, holding team accountable to following safety expectations, assisting with incident response, and reporting/investigating injuries timely and accurately.</p></li></ul></div><div><ul><li><p>
Model the execution of physical security processes in order to enhance the instore security culture.</p></li></ul></div><div><ul><li><p>
Support merchandise protection strategies across the total store, including ordering, storage and application as directed by best practices</p></li></ul></div><div><ul><li><p>
If applicable, as a key carrier, follow all safe and secure training and processes.</p></li></ul></div><div><ul><li><p>
Occasionally assume store-level leadership on duty (LOD) responsibilities to enable the guest experience for the store during assigned shifts based on store needs</p></li></ul></div><div><ul><li><p>
Address all store emergency and compliance needs.</p></li></ul></div><div><ul><li><p>
All other duties based on business needs.</p></li></ul></div></div><p></p><div><div><p><b><br>
WHAT WE ARE LOOKING FOR</b></p></div><p></p><div><p><b><br>
This m</b><b>ay</b><b> </b><b>be the right job for you if:</b></p></div><div><ul><li><p>
You enjoy interacting and helping others - including guests that shop our store and fellow team members you work with.</p></li></ul></div><div><ul><li><p>
You thrive in a fast-moving, highly active and physically demanding role, where teamwork, flexibility, and creative problem solving are key to success.</p></li></ul></div><div><ul><li><p>
You are open to working a variable work schedule with varying hours, days or shifts (including nights, weekends, holidays, closing shifts and other peak shopping times).</p></li></ul></div><p></p><div><p><b><br>
The good news is</b><b> </b><b>that we have some amazing training that will help teach you everything you need to know to be a</b><b> </b><b>Service and Engagement</b><b> </b><b>Team</b><b> </b><b>Lead</b><b>er</b><b>.</b><b> </b><b>But</b><b>,</b><b> </b><b>there are a few skills you should have from the get-go:</b></p></div><div><ul><li><p>
High school diploma or equivalent</p></li></ul></div><div><ul><li><p>
Must be at least 18 years of age or older</p></li></ul></div><div><ul><li><p>
Previous retail experience preferred, but not required</p></li></ul></div><div><ul><li><p>
Lead and hold others accountable</p></li></ul></div><div><ul><li><p>
Ability to communicate on multiple frequency devices and operate handheld scanners, and other technology equipment as directed</p></li></ul></div><div><ul><li><p>
Work independently and as part of a team</p></li></ul></div><div><ul><li><p>
Manage workload and prioritize tasks independently and with a team</p></li></ul></div><div><ul><li><p>
Welcoming and helpful attitude toward all guests and other team members</p></li></ul></div><div><ul><li><p>
Effective communication skills</p></li></ul></div><div><ul><li><p>
Capability to remain focused and composed in a fast-paced environment and accomplish multiple tasks within established timeframes</p></li></ul></div></div><p></p><div><div><p><b><br>
We are an awesome place to work and care about our teams, so we want to make sure we are clear on a few more basics that we expect:</b></p></div><div><ul><li><p>
Access all areas of the building to respond to guest or team member issues</p></li></ul></div><div><ul><li><p>
Interpret instructions, reports and information</p></li></ul></div><div><ul><li><p>
Accurately handle cash register operations, cash transactions, and oversee cash office processes as needed</p></li></ul></div><div><ul><li><p>
Scan, handle and move merchandise efficiently and safely, including frequently lifting or moving merchandise up to 44 pounds without additional assistance from others</p></li></ul></div><div><ul><li><p>
Climb up and down ladders as needed</p></li></ul></div><div><ul><li><p>
Flexible work schedule (e.g., nights, weekends and holidays) and reliable and prompt attendance necessary</p></li></ul></div><div><ul><li><p>
Capable of working in and exposure to varying temperatures, humidity, and other elements while performing certain job duties including but not limited to Drive-Up, carryout, etc. as needed</p></li></ul></div><div><ul><li><p>
Ability to remain mobile for the duration of a scheduled shift (shift length may vary).</p></li></ul></div></div></div></div><p></p><p><b><br>
Benefits Eligibility</b></p>
Please paste this url into your preferred browser to learn about benefits eligibility for this role: https://tgt.biz/BenefitsForYou_C | Pegue esta URL en su navegador preferido para obtener informaci&oacute;n sobre la elegibilidad de este puesto para recibir beneficios: https://tgt.biz/BenefitsForYou_C<p></p><p><b>
Americans with Disabilities Act (ADA)</b></p><p></p><p>
In compliance with state and federal laws, Target will make reasonable accommodations for applicants with disabilities. If a reasonable accommodation is needed to participate in the job application or interview process, please reach out to candidate.accommodations@HRHelp.Target.com. Non-accommodation-related requests, such as application follow-ups or technical issues, will not be addressed through this channel.</p></div><p></p>

Internova Travel Group

<div>Overview:<div></div><div><br>
Travel Leaders Network (www.TravelLeaders.com), as one of the largest sellers of luxury travel, cruises and tours in the industry, is a passionate community of travel professionals focused on mutual success. Representing approximately 5,700 travel agency locations across the United States and Canada, this Network uses the power of its parent company, Internova Travel Group, to assist millions of leisure and business travelers annually.</div><div><br>
</div><p>Travel agent members who belong to Travel Leaders Network have access to meaningful supplier partnerships, innovative technology that integrates with industry-leading marketing, exclusive value-added programs and member support and training that only a company with their size and strength can offer. Travel Leaders Network gives their members everything they need to grow as a Leader and inspire more people to travel better.</p><p><br>
</p>Responsibilities:
<div>
The <b>Support Services Team Lead</b> role is responsible for overseeing complex customer escalations, supporting supervisory leadership, and ensuring consistent delivery of high-quality service. This role serves as a subject-matter expert and escalation point, managing difficult or non-routine consumer issues across multiple communication channels while ensuring service level commitments are met. The Lead maintains strong knowledge of interdepartmental processes and escalation protocols, proactively identifies opportunities to enhance procedures, and provides feedback to leadership to improve performance and service outcomes. Additionally, this role supports succession planning by identifying and developing high-performing team members for future leadership or advanced support roles, while maintaining professionalism and accuracy in all internal and external communications and performing additional duties as assigned.</div><div></div><div><b><br>
Th</b><b>e standard schedule for this position is 11:00 a.m.&ndash;8:00 p.m. EST</b></div><ul><li>
Perform the Support Services Speciailst role responding to Email cases and answering phones
</li><li>Serve as the primary escalation point for Serivces Specialist&rsquo;s.</li><li>
Manage difficult and/or unusual consumer escalations through outbound calls, callbacks, email, and chat to ensure timely and effective resolution.
</li><li>Ensure all service level agreements (SLAs), performance metrics, and customer experience expectations are consistently met.
</li><li>Demonstrate thorough knowledge of interdepartmental communication channels and formal escalation processes.
</li><li>Support the Manager with succession planning by identifying high‑potential team members and recommending development opportunities for future Team Leader or support roles.
</li><li>Oversee the daily email queue by removing and assigning cases as necessary.</li><li>
Provide regular agent feedback and performance insights to the Senior Lead and Manager of Support Services.
</li><li>Review existing protocols and procedures, recommending enhancements to improve efficiency, consistency, and service quality to the Senior Lead.
</li><li>Compose clear, professional, and grammatically correct correspondence, including claim notes, emails, chat communications, and other internal or external documentation.
</li><li>Perform other job‑related duties and responsibilities as assigned by management.</li></ul>
Qualifications:
<ul><li>5+ years experience in the travel industry, preferably with travel advisor or worked with travel advisors background.</li><li>
2 years (minimum) of recent call center experience.</li><li>
Willing to go the extra mile</li><li>
Detail oriented</li><li>
Uses sound judgment</li><li>
Tech Savvy and learns new computer systems with ease.</li><li>
Has leadership experience and values a mentorship culture</li></ul><div></div><div><b><br>
PAY AND BENEFITS</b></div><div></div><div><br>
Our benefit offerings include choice of two medical plans and two dental plans, vision insurance, flexible spending accounts (FSAs), company-paid life insurance and AD&amp;D, optional additional life insurance and AD&amp;D, disability insurance, paid parental leave, paid time off, 401k Plan with company match, discounted employee travel options, access to LinkedIn Learning webinars and courses. Discounted pet insurance and auto, home, &amp; renters insurance.</div><div></div><div><br>
The salary range on this job posting/advertising has been developed to give applicants a wide range to comply with pay transparency laws in all states and geographical areas. Many factors, such as years of experience, geographical location, budget etc. are considered when determining the starting rate of pay. The salary range posted represents the pay range for U.S. candidates. If the job posting indicates that the role is available for international candidate consideration, the salary range will be based on the local market for the country where the candidate would be working.</div><div><br>
</div><div></div><div>This role may be eligible for an incentive, commission, bonus, or a discretionary bonus program based on the company&rsquo;s financial goal achievement and individual performance.</div><div></div><div><br>
Internova Travel Group is an Equal Opportunity Employer. We make employment decisions without regard to age, race, religion, national origin, gender, disability, veteran status, genetic information, sexual orientation and gender identity or any other protected class.</div><div></div><div><br>
Prospective Employee Privacy Policy</div><div></div><div><br>
#Li-remote</div></div><div></div>

Support Services- Team Lead- Travel

The Mental Health Association in NJ, Inc.

<p><b>Job Summary</b></p><p>The <b>Community Ambassador Team Leader </b>is responsible for oversight and effective implementation of programs sponsored by Ambassadors 4 Mental Health Access (A4MHA). This role is responsible for coordinating communication and facilitating the sharing of resources and program updates among A4MHA Liaisons. The Team Leader also manages the collection, analysis, and reporting of both qualitative and quantitative data related to program performance and impact.</p><p><i><b>This is a two-year grant funded position, 24 hours a week</b></i></p><p><i>(potential opportunity to expand to 35 hour a week position in future) </i></p><p><b>Principal Duties and Responsibilities</b></p><p>1. Daily oversight of the A4MHA initiative.</p><p>2. Provide technical assistance, guidance, and support to A4MHA Ambassadors and Liaison.</p><p>3. Support the coordination of a Community Impact Board.</p><p>4. Ensure that the principles of a wellness and recovery-based service system are understood and modeled by all staff and promoted to the entire community.</p><p>5. Additionally, these principles must be incorporated in the delivery of all A4MHA workshops, classes, and activities.</p><p>6. Must possess an ability to interact with difficult and disruptive service participants in a calm and empathetic manner to ensure the safety of the individual as well as the other group/activities members (customer service/ boundaries/empathy).</p><p>7. Work with management team to establish policies and procedures that promote wellness principles and embrace diversity and cultural awareness.</p><p>8. Maintain strong relationships with community, partners and wellness consumer resources.</p><p>9. Develops and maintains professional relationships with community stakeholders and providers to ensure program visibility and cooperative coordination of service delivery.</p><p>10. Implement, monitor &amp; maintain A4MHA data. Including monthly technical assistance calls with the funder.</p><p>11. Coordinate all technical aspects of A4MHA service coordination (Microsoft teams/excel/word/PowerPoint, Canva, Zoom, Survey Monkey, Constant Contact, Go-Mo, Facebook, Instagram, TikTok etc.)</p><p>12. Possess the ability to collect, input into the computer and maintain pertinent data, develop reports and take an active part in development of quality improvement plans.</p><p>13. Provide educational opportunities for A4MHA Ambassadors to expand knowledge of all wellness and evidence-based modalities utilized as part of the A4MHA.</p><p>14. Must be able to follow agency policy and procedures, maintain structure for A4MHA program staff and follow policy and procedure.</p><p>15. Follow budget guidelines, submit all paperwork and receipts, and adhere to policies in relation to all fiscal matters related to the program.</p><p>16. Performs other related duties which may be requested by supervisor.</p><p><b>Successful Candidates will have:</b></p><p><b>&middot;Must be a resident of Pleasantville or Atlantic City. </b></p><p>&middot; Effective communication and interpersonal skills (patient, assertive, flexibility, empathetic, task oriented).</p><p>&middot; Ability to oversee liaison and program operations.</p><p>&middot; Ability to accept supervision and follow all directives.</p><p>&middot; Must have strong technical skills &amp; ability to learn several computer programs fast.</p><p>&middot; NJ Driver's License in good standing and a vehicle in good operating condition.</p><p>&middot; Must have strong internet access &amp; technology for remote working.</p><p>&middot; Must have good time management skills.</p><p>&middot; Ability to work collaboratively with others within and outside the agency.</p><p>&middot; Job may require evening and weekend hours.</p><p>&middot; Have extensive experience in mental health services, with working knowledge of community organization.</p><p>&middot; Background in working with mental health consumers and volunteers.</p><p>&middot; Experience with data collection and analysis.</p><p><i><b>Salary Range $21-$24/hour</b></i></p><p>MHANJ is an Equal Opportunity Employer. We embrace and encourage differences in age, color, disability, ethnicity, gender identity or expression, national origin, physical and mental ability, race, religion, sexual orientation, veteran status, and other characteristics that make our employees unique. We encourage and welcome diverse candidates to apply for any position you are qualified for to bring your unique perspective to our agency.</p><p><b>About Ambassadors 4 Mental Health Access </b></p><p>The Mental Health Association in Atlantic County (MHA) proposes to establish a network of <i>Ambassadors 4 Mental Health Access</i> to engage directly with marginalized communities, providing culturally competent education, resource navigation, and peer support. By utilizing community leaders from business, faith based, civic, and cultural organizations, we aim to:</p><p>&middot; Build trust</p><p>&middot; Reduce stigma</p><p>&middot; Navigate systemic barriers that prevent people from seeking/receiving care</p><p><i>The Ambassadors 4 Mental Health Access (A4MHA) </i>model builds on the principles of several successful models in use across the US, by training everyday citizens who are natural leaders, those known in their neighborhoods as trusted sources of guidance, compassion, and connection. These <i>community beacons</i> act as living libraries of local knowledge and serve as trusted guides for their peers. Through training and support, ambassadors are empowered to identify and refer to vulnerable at-risk individuals who live independently but may be silently struggling. These are often marginalized adults with limited or no support systems, whose emotional, mental health or physical challenges place them at serious risk of isolation or losing their independence.</p><p>The genius of the <i>A4MHA</i> model lies in its simplicity: ambassadors are not expected to act as counselors or social workers, nor are they asked to alter their everyday responsibilities. Instead, they are trained to recognize <i>warning signs</i>&mdash;subtle or visible red flags such as expressed conversations, illness, confusion, poor hygiene, isolation, or sudden changes in behavior&mdash;that may indicate an individual is struggling. Once identified, <i>A4MHA</i> will work with MHA Community Impact Zone (CIZ) liaison and team leader to refer the individual to the appropriate service providers for support, evaluation, treatment and follow-up.</p><p>Our ambassadors will serve as non-traditional referral sources&mdash;individuals who interact with vulnerable populations during their everyday lives. These may include barbers, postal workers, bodega owners, faith or civic group volunteers, bank tellers, or concerned neighbors. Through targeted training, ambassadors learn to:</p><p>&middot; Recognize early warning signs that someone may need help</p><p>&middot; Communicate their observations to MHA&rsquo;s CIZ liaison who then discusses with them and follows up with appropriate resources to ensure referral and linkage to support those who they identify as need assistance.</p><p>This community-based approach expands the safety net for vulnerable individuals by engaging the people who are already part of their daily environment. By doing so, it empowers the entire community to play an active role in promoting wellness, independence, and dignity.</p><p>Job Type: Part-time</p><p>Pay: $21.00 - $24.00 per hour</p><p>People with a criminal record are encouraged to apply</p><p>Work Location: In person</p>

Community Ambassador Team Leader

Baker Hughes

<div><div><div><p><b>Are you passionate about leading field service operations and resource planning?</b></p></div><p></p><div><p><b><br>
Would you like to</b><b> </b><b>ensure</b><b> </b><b>the right people, skills, and</b><b> </b><b>logistics</b><b> </b><b>are in place for flawless service delivery?</b></p></div><p></p><div><p><b><br>
Join our team</b></p></div><div><p>
Baker Hughes is a global energy technology company operating in more than 120 countries. For over a century, we have delivered innovative, reliable, and sustainable solutions. Our Field Services and Maintenance teams play a key role in ensuring customers&rsquo; equipment is maintained, repaired, and refurbished safely and efficiently, enabling longterm operational success.</p></div><p></p><div><p><b><br>
Partner with the best</b></p></div><div><p>
As a <b>Services Team Leader &ndash; Resource Management</b><b> </b><b>(</b><b>UAE</b><b>)</b>, you will report directly to the Global Field Service Manager. In doing so you will be responsible for managing all resources and logistics required to perform service and maintenance activities at customer sites. You will oversee deployment planning, skill alignment, longrange forecasting, and ensure resource readiness to support business commitments. This role plays a critical part in service delivery, customer satisfaction, and operational excellence.</p></div><div><p>
The primary responsibility of the Resource Team Leader, focuses on developing competitive strategies to effectively hire, retain, develop, train, &amp; assign skilled Field Service Engineers based on customer requirements all within our Industrial Energy Technology services business (IET).</p></div><div><p>
Strategically the role requires a proactive &amp; a solid planning approach focused on analyzing the region&rsquo;s Demand, understanding customer needs, developing the team&rsquo;s capabilities, managing business conflicts, resolving personal issues, building a strong Health &amp; Safety culture, to deliver the best-in-class Field service execution</p></div><p></p><div><p><b><br>
As a Services Team Leader &ndash; Resource Management, you will</b><b> </b><b>be responsible for</b><b>:</b></p></div><div><ul><li><p>
Leading field resource deployment planning and execution to meet customer and business objectives.</p></li></ul></div><div><ul><li><p>
Attending weekly, daily, and Monthly review calls with the extended team (Planners, Service Mangers, Outage excellence etc.&hellip;) to support outage planning, ensure the timely fulfilment of resources on the required work scopes and establish a 1-year plan for his/her team.</p></li></ul></div><div><ul><li><p>
Interfacing with customer service managers to support issue escalation and service coordination.</p></li></ul></div><div><ul><li><p>
Developing long‑range forecasts for regional resource needs and contributing to longer‑term plans for the broader operational unit.</p></li></ul></div><div><ul><li><p>
Oversee daily operations ensuring efficiency, productivity, HSE and quality standards are consistently met.</p></li></ul></div></div><div><div><ul><li><p>
Ensure compliance with safety, quality, and regulatory requirements in all operational activities. Building a strong Health and Safety culture in line with company policies and standards.</p></li></ul></div><div><ul><li><p>
Creating and executing short‑ and long‑term resource plans based on forecasts and business commitments, including staffing, skills planning, and training development.</p></li></ul></div><div><ul><li><p>
Ensuring the right skills and necessary knowledge for the regional resource pool is maintained, to support industry standards and customer requests.</p></li></ul></div><div><ul><li><p>
Collaborating with immigration &amp; execution teams to ensure successful site mobilizations, logistics support and timely fulfilment of customer needs (Visas, gate pass readiness, site training etc.&hellip;).</p></li></ul></div><div><ul><li><p>
Assigning training programs to meet regional demand and developing the team&rsquo;s technical capabilities (Multiskilling). Build, mentor, and lead high-performing teams by promoting accountability, innovation, and professional development.</p></li></ul></div><div><ul><li><p>
Coordinating and facilitating career path planning and progression of His/her Field Service Engineers</p></li></ul></div><div><ul><li><p>
Coordinate with the tooling deployment team and manage field service engineers&rsquo; equipment that requires calibration.</p></li></ul></div><div><ul><li><p>
Implementing standardized project processes and ensuring departmental alignment with updated procedures.</p></li></ul></div><div><ul><li><p>
Partner with Engineering, HR, and other departments to ensure cross-functional alignment and operational support.</p></li></ul></div><div><ul><li><p>
Liaising with Human Resources for issues concerning retention of employees, contract renewals, exit evaluation, career opportunities, development plans and other HR related matters.</p></li></ul></div><div><ul><li><p>
Suggesting operational improvements in products, processes, and procedures.</p></li></ul></div><div><ul><li><p>
Coordinating and facilitating career path planning and progression of His/her Field Service Engineers</p></li></ul></div><div><ul><li><p>
Driving data integrity of the company&rsquo;s IT tools (Salesforce database, ERP sytems , Workday etc&hellip;.)</p></li></ul></div><p></p><div><p><b><br>
Fuel your passion</b></p></div><div><p>
To be successful in this role you will:</p></div><div><ul><li><p>
Preferably hold a Bachelor&rsquo;s degree from an accredited institution (OR a high school diploma/GED with at least 4 years of experience in Services).</p></li></ul></div><div><ul><li><p>
3+ years of experience in managing resources in a service industry, preferably Field Service.</p></li></ul></div><div><ul><li><p>
Strong background in leadership, operations and strategy doing Operations &amp; Resource Management.</p></li></ul></div><div><ul><li><p>
Comprehensive understanding of service on site operations, management principles, fulfilment process and resource optimization</p></li></ul></div></div><div><div><ul><li><p>
Develop, implement, and monitor key performance indicators (KPIs) to maximize utilization and assigned hours to achieve /exceed the annual planned target</p></li></ul></div><div><ul><li><p>
Excellent communication and interpersonal skills for effective collaboration with internal / external stakeholders &amp; cross-functional teams.</p></li></ul></div><div><ul><li><p>
Exceptional leadership and people management skills, with a proven ability to inspire, motivate, and develop teams</p></li></ul></div><div><ul><li><p>
Possess good interpersonal and leadership abilities.</p></li></ul></div><div><ul><li><p>
Building a strong partnership with other regions, UK head office, training academy and regional resource managers to leverage cross region utilization, lessons learnt, and assignment opportunities for His/her team members.</p></li></ul></div><div><ul><li><p>
Ability to manage multiple priorities in a fast-paced, dynamic environment</p></li></ul></div><div><ul><li><p>
Ability to make sound decisions under pressure and drive results through others</p></li></ul></div><div><ul><li><p>
Excellent problem-solving and analytical skills; able to identify issues, assess risks, and implement practical solutions.</p></li></ul></div><div><ul><li><p>
Familiarity with motors, generators &amp; turbines is preferred but not critical.</p></li></ul></div><div><ul><li><p>
Oil &amp; Gas and Power/energy industry experience preferred but not critical.</p></li></ul></div><p></p><div><p><b><br>
Work in a way that works for you</b></p></div><div><p>
We understand that people work best in different ways. In this role, we can offer flexible working patterns such as:</p></div><div><ul><li><p>
Flexible working hours; allowing you to adjust your schedule to work when you are most productive and balance personal commitments.</p></li></ul></div><div><ul><li><p>
Home based - Remote working.</p></li></ul></div><p></p><div><p><b><br>
Working with us</b></p></div><div><p>
Our people are at the heart of everything we do. We believe we are stronger when everyone is supported, engaged, and empowered to bring their authentic selves to work. We invest in the wellbeing, growth, and development of our teams, ensuring every individual has the opportunity to thrive.</p></div><p></p><div><p><b><br>
Working for you</b></p></div></div><div><div><p>
For more than a century, our innovations have shaped the future of energy and manufacturing. To continue pushing boundaries, we reward those who embrace change and drive progress. When you join us, you can expect:</p></div><div><ul><li><p>
Contemporary worklife balance policies and wellbeing programs</p></li></ul></div><div><ul><li><p>
Comprehensive private medical care options</p></li></ul></div><div><ul><li><p>
Life insurance and disability coverage</p></li></ul></div><div><ul><li><p>
Tailored financial programs</p></li></ul></div><div><ul><li><p>
Additional elective or voluntary benefits</p></li></ul></div></div><p></p>
The Baker Hughes internal title for this role is: Services Team leader - Resource Management<b>About Us:</b><div>
We are an energy technology company that provides solutions to energy and industrial customers worldwide. Built on a century of experience and conducting business in over 120 countries, our innovative technologies and services are taking energy forward &ndash; making it safer, cleaner and more efficient for people and the planet.</div><br>
<b>
Join Us:</b><div>
Are you seeking an opportunity to make a real difference in a company that values innovation and progress? Join us and become part of a team of people who will challenge and inspire you! Let&rsquo;s come together and take energy forward.<br>
<br>
Baker Hughes Company is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.</div></div>

Services Team leader - Resource Management

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Services Team leader - Resource Management