service team leader

Lucid Motors Middle East

<div>
 
 Leading the future in luxury electric and mobility
 
 
 
 At Lucid, we set out to introduce the most captivating, luxury electric vehicles that elevate the human experience and transcend the perceived limitations of space, performance, and intelligence. Vehicles that are intuitive, liberating, and designed for the future of mobility.
 
 
 We plan to lead in this new era of luxury electric by returning to the fundamentals of great design &ndash; where every decision we make is in service of the individual and environment. Because when you are no longer bound by convention, you are free to define your own experience.
 
 
 Come work alongside some of the most accomplished minds in the industry. Beyond providing competitive salaries, we&rsquo;re providing a community for innovators who want to make an immediate and significant impact. If you are driven to create a better, more sustainable future, then this is the right place for you.
 
 
 
 Job Description
 
 
 
 Supervise service floor operations in the Center in terms of facility, manpower and service marketing to achieve targets in areas of customer satisfaction, customer retention, gross service sales and net profit by adhering to the company mission, vision and values and applying the operating standard procedures
 
 
 
 Responsibilities
 
 
 
 <ul>
 <li>
 Assist the Service Manager or Workshop Manager in the center&rsquo;s achievement of quality vehicle repairs, man-hour sales, CSI and increase customer retention through efficient distribution plans for the service operations, effective after sales marketing campaign and high operation productivity.
 </li>
 <li>
 Delivers the assigned service team accomplishment through proper manpower distribution, providing skills training and periodic performance evaluation to motivate service team to achieve peak productivity in a performance driven learning culture.
 </li>
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 Assist assigned service team to achieve pre-determine center operational targets by defining and preparing business plans to meet operation targets determined by the Center Management.
 </li>
 <li>
 Assist the Service Manager or the Workshop Manager in the identification of the assigned service operations&rsquo; manpower requirement and ensure that required number of qualified staff are placed and hired in the service operations to meet company productivity standards.
 </li>
 <li>
 Monitor and coordinate the over-all performance of the service teams to ensure that the centre business performances are met by taking corrective action in conjunction with the Center after sales management, whenever required.
 </li>
 <li>
 Assists Technician in solving high-technical problems by conducting Diagnostic test and examination to ensure that the appropriate repair is done and avoids unnecessary replacement of spare parts.
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 Ensures that repairs are done as per customer&rsquo;s request through proper job assignment according to the technician&rsquo;s skill and expertise within the promised delivery time and estimated cost to meet the customer satisfaction.
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 Supervise the assigned after sales activities to monitor all activities are carried out as per the company&rsquo;s policies and procedures through effective communication and monitoring.
 </li>
 <li>
 Coordinates with the Service Advisor through proper job assignments, preliminary diagnostic procedures and final inspection of the car to ensure that satisfactory repairs are done as per the customers&rsquo; demands.
 </li>
 <li>
 Make orders and follows-up vehicle spare parts with Parts Department through proper coordination with the Parts Supervisor to accomplish the repairs and timely delivery of the car to the customer.
 </li>
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 Analyses the technical information and service bulletins and disseminate the same to the assigned service team through regular meetings in order to enhance technical skills of the team members.
 </li>
 <li>
 Monitor the assigned service team&rsquo;s achievements by assisting center after sales marketing campaigns, promoting center new ideas as well as adjustment to business strategies to achieve set center targets.
 </li>
 <li>
 Analyses Back-Job and Parts Non-Availability Procedures to ensure that service operation standards are met through proper investigation of repairs.
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 Automotive: Knowledge in Automotive and mechanical repairs and maintenance services preferably with certification. Adept in troubleshooting and diagnostic test for cars especially.
 </li>
 <li>
 English Language: Limited knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
 </li>
 <li>
 Time Management: Managing one's own time and the time of others.
 </li>
 <li>
 Active Learning: Understanding the implications of new information for both current and future problem-solving and decision-making.
 </li>
 <li>
 Stress Tolerance: Job requires accepting criticism and dealing calmly and effectively with high-stress situations.
 </li>
 <li>
 Achievement/Effort: Job requires establishing and maintaining personally challenging achievement goals and exerting effort toward mastering tasks.
 </li>
 <li>
 Problem sensitivity: The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.
 </li>
 <li>
 Inductive Reasoning: The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events).
 </li>
 <li>
 Inter-Personal Relationship: The ability to deal and work with people and compromise diversity in views and opinions.
 </li>
 <li>
 After Sales Related Skills: Persuasive, able to deal with stress, patient, persistent.
 </li>
 <li>
 Minimum &ndash; Diploma in Automotive
 </li>
 <li>
 Minimum 4 to 5 Years&rsquo; experience in Service.
 
 
 </li>
 </ul>
 By Submitting your application, you understand and agree that your personal data will be processed in accordance with our Candidate Privacy Notice. If you are a California resident, please refer to our California Candidate Privacy Notice.
 
 
 
 To all recruitment agencies
 
 :
 
 Lucid Motors
 
 does not
 
 accept agency resumes. Please do not forward resumes to our careers alias or other Lucid Motors employees. Lucid Motors is not responsible for any fees related to unsolicited resumes.
 
</div>

Service Team Leader - Jeddah

Spectrum Solution W.L L

We are hiring a Customer Service Team Leader with proven experience in leading customer service teams.Requirements:<ul><li>Must be a native Arabic speaker</li><li>Minimum 2 years of experience as a Customer Service Team Leader</li><li>Fluent in both Arabic and English</li><li>Strong leadership and communication skills</li><li>Background in call center or customer service operations</li></ul>Salary: Attractive package will be offered to the right candidate.Job Type: Full-time

Customer Service Team Leader (Native Arabic Speaker)

Marriott International

<div>Additional Information 
Job Number25133676 
Job CategoryRooms &amp; Guest Services Operations 
LocationThe Westin Doha Hotel &amp; Spa, Salwa Road, Doha, Qatar, Qatar 
ScheduleFull Time 
Located Remotely?N 
Position Type Non-Management<div><div> 
POSITION SUMMARY
Our jobs aren&rsquo;t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience.
No matter what position you are in, there are a few things that are critical to success &ndash; creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts &ndash; to get it right for our guests and our business each and every time.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: No related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None 

</div>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
At Westin, we are committed to empowering guests to regain control and enhance their well-being when they need it most while traveling, ensuring they can be the best version of themselves. To achieve the brand mission of becoming the preeminent wellness brand in hospitality, we need passionate and engaged associates to bring the brand&rsquo;s unique programming to life. We want our associates to embrace their own well-being practices both on and off property. You are the ideal Westin candidate if you are passionate; you are active and take pride in how you maintain your well-being; you are optimistic; you are adventurous. Be where you can do your best work, begin your purpose, belong to an amazing globalteam, and become the best version of you.</div></div>

Guest Experience Expert (Service Express Team Leader)

Facilities Management and Maintenance (FMM)

Operational Team Leader (Soft Service)- 5 years experience as a cleaning supervisor in a Facility, Hotels etc...- Should have a driver's license (Mandatory)Job Types: Full-time, Permanent, ContractApplication Question(s):<ul><li>Do you have driving license?</li><li>How many years of experience you have?</li></ul>

Operational Team Leader (Soft Service)

Operational Team Leader (Soft Service)- 5 years experience as a cleaning supervisor in a Facility, Hotels etc...Job Types: Full-time, Permanent, ContractApplication Question(s):<ul><li>How many years of experience you have?</li></ul>

Operational Team Leader (Soft Service) - Female

Park Hyatt Doha

<div><div>Summary<div>
Park Hyatt Doha is looking for an experienced and dynamic Team Leader (Arabic Speaker) to lead our In-Room Dining Department. As a key member of our team, you'll oversee operations, ensuring smooth service and top-notch guest experiences. You'll manage a team of In Room Dinning waiters, handling orders efficiently, coordinating deliveries, and striving for guest satisfaction.</div></div><div>
Qualifications<div><ul><li>
Minimum of 2-3 years of experience in a supervisory or leadership position within the hospitality industry, ideally in in-room dining or a similar food and beverage department.</li> 
<li>
Strong organizational skills and attention to detail, capable of managing multiple tasks and priorities simultaneously.</li><li>
Proficiency in handling POS systems and basic computer applications for order processing and inventory management.</li><li>
In-depth knowledge of food and beverage service standards, including proper table settings, presentation techniques, and menu offerings.</li><li>
Proven track record of leading and motivating teams to achieve performance targets and uphold service standards.</li><li>
Dedication to providing personalized guest experiences, anticipating needs, and resolving issues promptly and effectively.</li><li>
Availability to work flexible hours, including weekends and holidays, to accommodate the operational needs of the department.</li></ul>
If you&rsquo;re ready to take your career to new heights and be part of something truly special, we want to hear from you! Join us at Park Hyatt Doha &ndash; where luxury meets opportunity. 
Apply today and start your journey with us! 
________________________________________ 
Park Hyatt Doha is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.</div></div></div>

TEAM LEADER - ROOM SERVICE (ARABIC SPEAKER)

Saltstayz

A Food and Beverage Guest Service Team leader (GSA-F&amp;B) job description typically involves providing excellent customer service in a dining establishment, greeting guests, taking orders, making recommendations, and ensuring a positive dining experience while adhering to food safety and hygiene standards. Key Responsibilities of a GSA-F&amp;B:<ul><li>Customer Service:</li><li>Greet guests warmly and professionally.</li><li>Take food and beverage orders accurately and efficiently.</li><li>Provide recommendations and answer questions about menu items.</li><li>Ensure customer satisfaction and address any concerns or complaints promptly.</li><li>Maintain a positive and friendly demeanor.</li><li>Order Management:</li><li>Record orders accurately and relay them to the kitchen or bar staff.</li><li>Ensure timely delivery of food and beverages.</li><li>Use point-of-sale (POS) systems to process orders and payments.</li><li>Table Service and Setup:</li><li>Prepare and set tables according to standards.</li><li>Maintain cleanliness of dining areas.</li><li>Clear and tidy tables after guests depart.</li><li>Food Safety and Hygiene:</li><li>Adhere to all food safety and hygiene standards.</li><li>Handle food and beverages safely and properly.</li><li>Report any unsafe conditions or incidents to management.</li><li>Other Duties:</li><li>Assist with opening and closing duties.</li><li>Restock supplies as needed.</li><li>Promote food and beverage offerings.</li><li>Participate in training programs.</li></ul>Job Types: Full-time, Permanent, FresherPay: &#8377;10,000.00 - &#8377;20,000.00 per monthBenefits:<ul><li>Health insurance</li><li>Provident Fund</li></ul>Application Question(s):<ul><li>How soon can you join us ?</li></ul>Experience:<ul><li>Food And Beverage: 3 years (Required)</li></ul>Location:<ul><li>Gurgaon, Haryana (Required)</li></ul>Work Location: In person

Food and Beverage Team Leader

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