service writer advisor

Telle Tire & Auto Service

<div><div><div><div><div><div><div><div><div><div><div><div><div><div>The Automotive Service Advisor plays a vital role in delivering exceptional customer service by consulting with customers, recommending services, and documenting their concerns, requests, and services on the repair order accurately. This role involves setting and managing customer expectations, scheduling services, and ensuring maximum efficiency, productivity, and revenue. Service Advisors are key to customer satisfaction, ensuring that all work is completed to the customer's satisfaction and in compliance with service standards.
Key Responsibilities:<ul><li>
Utilize service history, factory maintenance guides, and internal checklists to recommend additional services and repairs</li><li>
Opening &amp; Closing of the store. Being able to cover all operational hours</li></ul><ul><li>
Operate the current point of sale computer program</li><li>
Operate the current point of sale computer program</li><li>
Tire &amp; Service sales. Assist Service Manager with job estimates</li><li>
General filing and cleaning as requested by the Store Manager</li></ul><ul><li>
Provide customers with a complete and accurate written cost estimate</li><li>
Communicate realistic promise times to customers and set proper expectations</li><li>
Obtain customer signatures on repair orders and ensure proper documentation</li><li>
Adhere to warranty policies and procedures</li><li>
Accurately document customer concerns, requests, causes, and corrections on repair orders</li><li>
Communicate with team leaders about incoming work and ensure efficient workflow</li><li>
Review inspection reports from technicians and manage technician time efficiently</li><li>
Monitor repair progress throughout the day, keeping customers informed of any changes to estimates, costs, or time requirements</li><li>
Obtain proper authorization before performing any additional repairs</li><li>
Explain completed work and all charges to customers clearly and effectively</li><li>
Support the Service Department by managing schedules and ordering necessary parts</li><li>
Collaborate with vendors, suppliers, and the Parts Department to ensure timely parts availability</li><li>
Maintain a clean, safe, and organized work environment</li><li>
Maintain a professional appearance and treat all colleagues with respect</li><li>
Comply with all relevant federal, state, and local regulations</li><li>
Provide excellent written and oral communication to ensure smooth service delivery</li></ul>
Licenses and Certifications:<ul><li>
Valid Driver&rsquo;s License (Required)</li></ul>
Job Requirements:<ul><li>
High school diploma or equivalent education</li><li>
Two (2) or more years of customer service experience; experience as a service advisor or service writer preferred</li><li>
Knowledge of:<ul><li>
Automotive service, maintenance, and repairs</li><li>
MS Office products</li><li>
Basic mathematics</li></ul></li></ul>
Skills and Abilities:<ul><li>
Excellent customer service and sales skills</li><li>
Strong ability to communicate effectively, both orally and in writing</li><li>
Phone skills &ndash; proper phone etiquette and sales.</li></ul><ul><li>
Honesty, transparency, and strong ethical standards</li><li>
Conflict resolution and problem-solving capabilities</li><li>
Strong leadership, interpersonal, and organizational skills</li><li>
Willingness to participate in in-house training programs</li><li>
Good driving record</li></ul>
Physical Requirements:<ul><li>
Ability to lift up to 75 lbs</li><li>
Regularly required to talk and hear</li><li>
Frequently required to stand, walk, and sit</li><li>
Occasionally required to bend, stoop, reach, crawl, and climb</li><li>
May be exposed to loud noise, vibration, exhaust fumes, and other conditions typical in a service repair environment</li></ul>
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
We're more than just a service provider-we're a team driven by purpose, urgency, and care. We pride ourselves on delivering expert solutions that are fast, reliable, and focused on what matters most: the customer.
Our culture is built around putting customer care first. Whether in the shop, in the field, or in the corporate office, we believe every role is an opportunity to ease someone's stress and replace it with confidence. That's why we respond with urgency, lead with empathy, and empower our associates to go above and beyond. Together, we turn stress into satisfaction.
Our mission is simple: the customer's needs are our mission-every time, no exceptions. We support our team members with the tools, training, and trust they need to serve customers better. From the first call to the final follow-up, we deliver excellence with speed, safety, and heart.
If you're passionate about helping others, solving problems under pressure, and being part of a team that leads with care and delivers with purpose-we'd love to have you on board.</div></div></div></div></div></div></div></div></div></div></div></div></div> 
Mon-Fri
 
730a - 530p</div>

Service Advisor

ONEROAD Auto Service Center

Job Title: Service AdvisorExperience: 2-4 years (UAE)Location: Abudhabi, UAEAge below 40Job Responsibilities:<ul><li>Greet customers, prepare estimates, and schedule appointments.</li><li>Analyzed the work orders and discussed work with supervisors.</li><li>Prepare invoices.</li><li>Perform vehicle diagnostics.</li><li>Handle customer calls and respond to email inquiries.</li><li>Record customer vehicle service issues in company database.</li><li>Resolve customer complaints and minor customer service issues.</li><li>Perform customer follow-up contact to ensure customer satisfaction.</li><li>Schedule vehicle service appointments.</li><li>Welcome customers and make general assessments of vehicle issues.</li><li>Work to ensure customer satisfaction and handle customer issues.</li><li>Promote the service facilities to increase repeat business.</li><li>Perform after-sales follow-ups and develop strong relationships.</li><li>Guide employees in handling difficult and complex problems and in resolving escalating complaints and disputes.</li></ul>Job Qualifications:<ul><li>Bachelors degree or equivalent</li><li>Dealership Service Advisor experience required</li><li>Strong communication skill in English, Hindi &amp; Urdu</li><li>Skilled at articulating customer issues with auto staff</li><li>Adapt at handling customer complaints in a professional efficient manner</li><li>Must have a valid UAE driving license</li></ul>Job Type: Full-timePay: AED3,500.00 - AED4,000.00 per month

Carmel group wll

Service Advisor &ndash; Automotive SectionA reputed heavy and light vehicle sales company in Qatar is looking for an experienced Service Advisor to join our team. The ideal candidate will handle customer service requests, coordinate with technicians, and ensure vehicles are serviced and delivered on time with the highest quality standards.Responsibilities<ul><li>Greet customers and identify their service requirements</li><li>Open job cards, explain repair estimates, and follow up on service progress</li><li>Coordinate with technicians to ensure timely and efficient service completion</li><li>Maintain customer satisfaction and handle complaints professionally</li></ul>Requirements<ul><li>Previous experience as a Service Advisor in the automotive industry</li><li>Strong communication and customer service skills</li><li>Good knowledge of vehicle maintenance and repair (heavy &amp; light vehicles preferred)</li><li>Valid driving license preferred</li><li>Highly skilled in mainly in Heavy vehicles will be more valuable</li></ul>How to ApplyEmail: jobsalkhor@gmail.com | qatarjobs309@gmail.com Contact: +974 3119 1187 | +974 7090 7890Job Type: Full-time

NewEast Isuzu KSA

Overview Position: Service AdvisorThe Service Advisor is responsible for interfacing with customers, assessing their vehicle service needs, and coordinating the repair process. This role requires strong communication skills, a solid understanding of commercial vehicle maintenance and repair, and the ability to provide high-quality customer service. Key Responsibilities <ul><li>Greet and interact with customers in a professional and courteous manner</li><li>Conduct thorough inspections of customer vehicles to identify service and repair requirements</li><li>Explain findings and recommended services to customers, providing cost estimates</li><li>Coordinate the repair process, communicating with technicians and parts personnel</li><li>Follow up with customers on the status of their vehicle and ensure timely completion of work</li><li>Maintain detailed records of all customer interactions and vehicle service history</li><li>Assist with inventory management and ordering of necessary parts and materials</li><li>Provide feedback and recommendations to improve department efficiency and customer satisfaction</li></ul> Qualifications <ul><li>5-7 years of experience as a Service Advisor in the commercial vehicle industry</li><li>Strong knowledge of commercial vehicle systems, diagnostics, and repair procedures</li><li>Excellent communication and interpersonal skills to effectively interact with customers</li><li>Ability to multitask, prioritize, and manage time effectively</li><li>Proficient in Arabic and English, both verbal and written</li><li>Computer literate with experience using service management software</li><li>Valid driver's license and ability to test drive vehicles as needed</li></ul>Joining our team at NewEast Isuzu KSA means being part of a dynamic and growing company that values its employees and provides opportunities for career advancement. We offer a competitive salary, benefits package, and a supportive work environment.If you are a customer-focused individual with a passion for the automotive industry, we want to hear from you! Apply now to become a part of our team as a Service Advisor.<img src="https://www.jobg8.com/Tracking.aspx?vBomb1%2bz1ok5HybB8KxAQY6x%2fnXw0nqvu" width="0" height="0" />

Service Advisors

Arkan car services center

Job Summary:The Service Advisor acts as the link between customers and the workshop. They are responsible for understanding customer vehicle issues, providing service estimates, coordinating with technicians, and ensuring customer satisfaction throughout the service process.Key Responsibilities:<ul><li>Greet customers and listen to their concerns regarding vehicle performance or maintenance needs.</li><li>Accurately record vehicle information and customer complaints in job cards.</li><li>Provide cost and time estimates for repair and maintenance services.</li><li>Explain recommended services, repair options, and pricing to customers clearly.</li><li>Coordinate with workshop technicians to diagnose vehicle issues and determine required work.</li><li>Update customers on job progress, delays, or changes in estimates.</li><li>Ensure all required parts and tools are available before scheduling jobs.</li><li>Conduct post-service follow-up to ensure customer satisfaction.</li><li>Maintain service records and ensure proper documentation of all work done.</li><li>Promote preventive maintenance and upsell value-added services when appropriate.</li><li>Handle customer complaints professionally and escalate unresolved issues.</li></ul>Qualifications and Skills:<ul><li>High school diploma or equivalent; diploma or degree in automotive technology is a plus.</li><li>Minimum 2&ndash;3 years of experience as a Service Advisor or in a customer-facing automotive role.</li><li>Strong knowledge of vehicle systems and common service requirements.</li><li>Excellent communication and customer service skills.</li><li>Ability to explain technical information in simple terms.</li><li>Familiarity with job card systems, DMS (Dealer Management Systems), or garage management software.</li><li>Strong organizational and multitasking skills.</li><li>Basic computer literacy (MS Office, email, etc.).</li></ul>Work Environment:<ul><li>Automotive service center or dealership.</li><li>Customer-facing with occasional visits to workshop/service bays.</li><li>May involve working under pressure during peak service periods.</li></ul>Job Type: Full-timePay: QAR2,000.00 - QAR5,000.00 per month

Alba Corp

We are looking for a Service Advisor to join our team at Alba Cars and serve as the key liaison between customers and our technical team, ensuring a premium service experience from start to finish. This role is ideal for someone with strong communication skills, a customer-first mindset, and a passion for the automotive industry. The ideal candidate will manage service bookings, coordinate workshop tasks, and contribute to revenue through effective upselling and cross-selling of aftersales services. If you thrive in a fast-paced, client-facing environment and enjoy building lasting customer relationships, we d love to hear from you. Customer Interaction &amp; Service Coordination <ul>
<li> Greet customers and assess their service needs with professionalism and attention to detail. </li>
<li> Prepare accurate service estimates and explain job scopes, timelines, and pricing transparently. </li>
<li> Coordinate with the workshop team to ensure timely service completion and status updates. </li>
<li> Handle customer inquiries, concerns, and complaints with a solution-oriented approach. </li>
</ul> Sales Support &amp; Documentation <ul>
<li> Upsell additional services, maintenance packages, and accessories where applicable. </li>
<li> Maintain detailed and organized records of service transactions, warranty claims, and follow-ups. </li>
<li> Assist in daily showroom operations and support the sales team as needed. </li>
<li> Ensure service quality and customer satisfaction standards are consistently met. </li>
</ul> Requirements <ul>
<li> Minimum 2 years of experience in a Service Advisor or customer-facing automotive role. </li>
<li> Strong communication and interpersonal skills; fluency in English required (Arabic is a plus). </li>
<li> Proficient in multitasking, coordination, and time management. </li>
<li> Knowledge of automotive brands, service processes, and basic technical terminology. </li>
<li> Familiarity with CRM tools or automotive service software is a plus. </li>
<li> Customer-centric, sales-oriented, and proactive in problem-solving. </li>
</ul> Salary &amp; Benefits Work Visa sponsorship<ul>
<li> Medical Insurance (as per UAE law) </li>
<li> Training and development support </li>
<li> Performance-based incentives </li>
</ul> Work Arrangement

Car Spa Inc

<div>Join Our Team at Car Spa, Inc.!
Are you outgoing, goal-driven, and motivated by sales? Join Car Spa, Inc. as a Service Advisor and turn every customer interaction into a sales opportunity. You'll promote our services, grow our membership base, and earn commission along the way. If you love connecting with people and closing deals, we want you on our team!
Position Overview
This is an entry-level position. As a Service Advisor you are the face of our car wash, responsible for greeting customers, promoting car wash packages and memberships, and providing exceptional service. Your role is essential to driving revenue, growing our customer base, and ensuring a great experience from start to finish.
Key Responsibilities<ul><li>
Greet all customers in a friendly and professional manner</li><li>
Educate customers about car wash options and membership benefits</li><li>
Promote and sell services to meet individual and team sales goals</li><li>
Operate the point-of-sale system to complete transactions accurately</li><li>
Address customer questions or concerns to ensure satisfaction</li><li>
Maintain a clean and organized work area</li><li>
Assist with general site operations as needed</li></ul>
What We&rsquo;re Looking For<ul><li>
No prior experience required &ndash; training will be provided</li><li>
Applicants must be at least 16 years old</li><li>
Reliable, coachable, and eager to learn</li><li>
Comfortable working outdoors and on your feet</li></ul>
Work Environment<ul><li>
Outdoor, active role in all weather conditions</li><li>
Frequent physical activity is required: bending, reaching, stooping, stretching, and stepping in and out of vehicles.</li><li>
Safety is a prime concern; you must be alert, move safely around moving cars, and be able to step up into and down out of vehicles.</li></ul>
Perks and Incentives<ul><li>
Employee Discounts start right away!</li><li>
Employee Referrals -Earn up to $200 per referral! Terms &amp; Conditions Apply</li></ul>
Benefits (After 1 Year &amp; Meeting Requirements)<ul><li>
Health, Dental &amp; Vision Insurance</li><li>
Flexible &amp; Dependent Care Spending Accounts</li><li>
Paid Time Off</li></ul>
No experience? No problem&mdash;apply today!
Car Spa, Inc. is an Equal Opportunity Employer.</div>

Search 10000+ Service writer advisor jobs near you this October. New roles added regularly across leading industries. Apply today.

10000 service writer advisor jobs NEAR_ME

Service Advisor

Service Advisor

Service Advisor

Service Advisors

Service Advisor

Service Advisor

Service Advisor