servicenow application developer

Realign

<div><p>Job Type: Contract</p>
<p>Job Category: IT</p>
<p>Job Description</p>
<p></p><p>Senior ServiceNow-NowAssist Developer<br>
Location: Charlotte, NC<br>
<br>
MUST BE US CITIZEN!<br>
ITAR REQUIRMENT<br>
100% ON-SITE<br>
<br>
Role Description:<br>
<br>
Skilled and experienced Senior NowAssist Developer to lead the design, development, and implementation of NowAssist capabilities on ServiceNow platform.<br>
The ideal candidate will have deep expertise in NowAssist modules, strong problem-solving skills, and the ability to work collaboratively across teams to deliver scalable and efficient solutions<br>
<br>
Development Configuration<br>
Design and develop custom applications and modules on the ServiceNow- NowAssist platform.<br>
Configure Agents, workflows, business rules, UI policies, client scripts, and integrations.<br>
Implement ServiceNow modules such as ITSM, ITOM as needed.<br>
Develop and maintain NowAssist ServiceNow APIs and integrations with third-party systems.<br>
<br>
Technical Leadership<br>
Provide technical guidance and mentorship to junior developers.<br>
Lead code reviews and ensure adherence to development standards.<br>
Collaborate with architects and stakeholders to define technical solutions<br>
<br>
Stakeholder Collaboration<br>
Work closely with business analysts, project managers, and end-users to gather requirements.<br>
Translate business needs into technical specifications and solutions.<br>
Provide support and training to users.<br>
<br>
Required Qualifications<br>
Bachelors degree in Computer Science, Information Technology, or related field.5 years of hands-on experience with ServiceNow development.<br>
Experience of building custom NowAssist Agents<br>
Strong knowledge of JavaScript, HTML, CSS, and ServiceNow scripting.<br>
Experience with ServiceNow integrations (RESTSOAP APIs).ServiceNow<br>
Certified Application Developer Familiarity with AgileScrum methodologies.</p><p></p>
<p>Required Skills</p>
<p>CLOUD DEVELOPER</p> <p>SQL APPLICATION DEVELOPER</p></div>

Senior ServiceNow NowAssist Developer-2

Adree

<div>
 Design, implement, and maintain ServiceNow applications and modules.
 <br/>
 <br/>
 Develop custom workflows and business rules within the ServiceNow platform.
 <br/>
 <br/>
 Integrate ServiceNow with other applications and third-party tools.
 <br/>
 <br/>
 Troubleshoot and resolve issues related to ServiceNow applications.
 <br/>
 <br/>
 Collaborate with cross-functional teams to gather requirements and translate them into technical specifications.
 <br/>
 <br/>
 Ensure platform integrity by performing regular maintenance and upgrades.
 <br/>
 <br/>
 Provide support and training to end-users and stakeholders.
 <br/>
 <br/>
 <strong>
  Requirements
  <br/>
  <br/>
 </strong>
 Bachelor's degree in Computer Science, Information Technology, or a related field.
 <br/>
 <br/>
 Minimum of 2 years of experience as a ServiceNow Developer or in a similar role.
 <br/>
 <br/>
 Strong understanding of ServiceNow modules including ITSM, ITOM, and ITBM.
 <br/>
 <br/>
 Proficiency in JavaScript, HTML, CSS, and other relevant web technologies.
 <br/>
 <br/>
 Experience with ServiceNow Studio, Application Engine, and Workflow editor.
 <br/>
 <br/>
 Ability to troubleshoot complex issues and implement solutions quickly.
 <br/>
 <br/>
 Excellent communication skills and ability to work collaboratively in a team environment.
 <br/>
 <br/>
 ServiceNow Certified Application Developer certification is a plus.
 <br/>
 <br/>
 Experience with Service Portal, Performance Analytics, or Reporting.
 <br/>
 <br/>
 Knowledge of ITIL processes and best practices.
 <br/>
 <br/>
 Understanding of development methodologies such as Agile or Scrum.
</div>


ServiceNow Developer

<div><p>Design, implement, and maintain ServiceNow applications and modules.</p><p>
Develop custom workflows and business rules within the ServiceNow platform.</p><p>
Integrate ServiceNow with other applications and third-party tools.</p><p>
Troubleshoot and resolve issues related to ServiceNow applications.</p><p>
Collaborate with cross-functional teams to gather requirements and translate them into technical specifications.</p><p>
Ensure platform integrity by performing regular maintenance and upgrades.</p><p>
Provide support and training to end-users and stakeholders.</p><p><b>
Requirements</b></p><p>
Bachelor&rsquo;s degree in Computer Science, Information Technology, or a related field.</p><p>
Minimum of 2 years of experience as a ServiceNow Developer or in a similar role.</p><p>
Strong understanding of ServiceNow modules including ITSM, ITOM, and ITBM.</p><p>
Proficiency in JavaScript, HTML, CSS, and other relevant web technologies.</p><p>
Experience with ServiceNow Studio, Application Engine, and Workflow editor.</p><p>
Ability to troubleshoot complex issues and implement solutions quickly.</p><p>
Excellent communication skills and ability to work collaboratively in a team environment.</p><p>
ServiceNow Certified Application Developer certification is a plus.<br>
Experience with Service Portal, Performance Analytics, or Reporting.</p><p>
Knowledge of ITIL processes and best practices.</p><p>
Understanding of development methodologies such as Agile or Scrum.</p></div>

<div></div><div><div><div><div><ul><div>5 - 7 Years</div>
<div></div><div>1 Opening</div>
 <div>Hyderabad</div></ul></div><p></p><div><br>
<div><div>
</div></div></div></div><div></div><div><h3 class="jobSectionHeader"><b>Role description</b></h3>
<div><p><b>Job Title: ServiceNow Developer &ndash; CSM</b></p>
<p><b>
Experience:</b></p>
<ul>
<li><b>5+ years</b> of overall ServiceNow development experience</li>
<li><b>Minimum 2 years</b> of hands-on experience in <b>Customer Service Management (CSM)</b></li>
</ul>
<p><b>Employment Type: Full-Time</b></p>
<p><b>
Location: Hyderabad</b></p>
<div></div>
<p><b>Job Summary</b></p>
<p>
We are looking for an experienced <b>ServiceNow Developer</b> with strong expertise in <b>Customer Service Management (CSM)</b> to design, develop, and enhance customer-centric solutions on the ServiceNow platform. The ideal candidate will bring deep technical skills, strong process understanding, and the ability to translate business requirements into scalable and maintainable ServiceNow solutions.</p>
<p>
This role involves working closely with business stakeholders, architects, and platform teams to deliver high-quality CSM implementations while following ServiceNow best practices and governance standards.</p>
<div></div>
<p><b>Key Responsibilities</b></p>
<p><b>
CSM Development &amp; Configuration</b></p>
<ul>
<li>Design, configure, and enhance <b>ServiceNow CSM solutions</b>, including:</li>
<ul><li>Case Management</li>
<li>Customer &amp; Consumer Service Models</li>
<li>Contact Management</li>
<li>Entitlements, SLAs, and Case Routing</li>
</ul><li>Implement and customize <b>CSM workflows</b>, business rules, and automation to support customer service operations.</li>
<li>Configure <b>Customer Service Portals</b> and <b>Workspaces</b> to improve agent and customer experience.</li>
<li>Support CSM integrations with ITSM, Knowledge Management, and other enterprise systems.</li>
</ul>
<div></div><p><b>ServiceNow Platform Development</b></p>
<ul>
<li>Develop and maintain:</li>
<ul><li><b>Business Rules</b></li>
<li><b>Script Includes</b></li>
<li><b>Client Scripts</b></li>
<li><b>UI Policies</b></li>
<li><b>UI Actions</b></li>
<li><b>Flow Designer flows and subflows</b></li>
</ul><li>Apply strong <b>JavaScript and Glide API</b> skills to build efficient and reusable components.</li>
<li>Design and maintain <b>Record Producers, Catalog Items</b>, and <b>CSM-specific data models</b>.</li>
<li>Perform code reviews and ensure adherence to development standards and performance best practices.</li>
</ul>
<div></div><p><b>Integration &amp; Automation</b></p>
<ul>
<li>Design and implement <b>REST/SOAP-based integrations</b> between ServiceNow CSM and external systems (CRM, billing systems, ERP, etc.).</li>
<li>Utilize <b>IntegrationHub spokes</b>, scripted REST APIs, and inbound/outbound integrations.</li>
<li>Automate manual customer service processes to reduce resolution time and improve service quality.</li>
</ul>
<div></div><p><b>Collaboration &amp; Delivery</b></p>
<ul>
<li>Work closely with <b>Business Analysts, Architects, QA teams, and Product Owners</b> to understand requirements and deliver solutions.</li>
<li>Participate in <b>Agile/Scrum ceremonies</b> including sprint planning, reviews, and retrospectives.</li>
<li>Support <b>UAT</b>, production deployments, and post-go-live stabilization activities.</li>
<li>Provide technical support and root cause analysis for CSM-related production issues.</li>
</ul>
<div></div><p><b>Platform Governance &amp; Optimization</b></p>
<ul>
<li>Ensure solutions comply with <b>ServiceNow best practices</b>, platform security, and upgrade compatibility.</li>
<li>Identify opportunities to <b>reduce technical debt</b>, improve performance, and enhance maintainability.</li>
<li>Create and maintain <b>technical documentation</b>, configuration guides, and solution design artifacts.</li>
<li>Support platform upgrades, patching, and regression testing (ATF exposure preferred).</li>
</ul>
<div></div><p><b>Required Skills &amp; Qualifications</b></p>
<p><b>
 Technical Skills</b></p>
<ul>
<li><b>5+ years</b> of hands-on ServiceNow development experience.</li>
<li><b>2+ years of strong hands-on experience in ServiceNow CSM</b>.</li>
<li>Solid experience with:</li>
<ul><li>ITSM modules (Incident, Problem, Change, Request)</li>
<li>CSM Case lifecycle and service models</li>
</ul><li>Strong proficiency in <b>JavaScript</b>, <b>ServiceNow scripting</b>, and <b>Glide APIs</b>.</li>
<li>Experience with <b>Service Portal / UI Builder / Workspaces</b> (CSM Agent Workspace preferred).</li>
<li>Hands-on experience with <b>Flow Designer</b>, <b>IntegrationHub</b>, and APIs.</li>
<li>Good understanding of <b>CMDB concepts</b> and data relationships.</li>
</ul>
<div></div><p><b>Certifications (Preferred)</b></p>
<ul>
<li>ServiceNow <b>Certified System Administrator (CSA)</b> &ndash; Mandatory</li>
<li>ServiceNow <b>Certified Implementation Specialist &ndash; CSM</b> &ndash; Strongly Preferred</li>
<li>ServiceNow <b>Certified Application Developer (CAD)</b> &ndash; Nice to Have</li>
<li>ITIL v3/v4 Foundation &ndash; Preferred</li>
</ul>
<div></div><p><b>Soft Skills &amp; Attributes</b></p>
<ul>
<li>Strong analytical and problem-solving skills.</li>
<li>Ability to translate business requirements into technical solutions.</li>
<li>Excellent communication skills with both technical and non-technical stakeholders.</li>
<li>Ability to work independently and collaboratively in a fast-paced environment.</li>
<li>Experience working with <b>global teams and enterprise customers</b> is a plus.</li>
</ul>
</div><p></p><h3 class="jobSectionHeader"><b>Skills</b></h3>
<div><p>servicenow,itam,itsm,itom,</p></div></div></div></div><p></p>
<br><div><h3 class="jobSectionHeader"><b>About UST</b></h3>
<div>UST is a global digital transformation solutions provider. For more than 20 years, UST has worked side by side with the world&rsquo;s best companies to make a real impact through transformation. Powered by technology, inspired by people and led by purpose, UST partners with their clients from design to operation. With deep domain expertise and a future-proof philosophy, UST embeds innovation and agility into their clients&rsquo; organizations. With over 30,000 employees in 30 countries, UST builds for boundless impact&mdash;touching billions of lives in the process.</div></div>

Lead I - Enterprise Solutions (CSM)

Unisys

<p></p><div><p><b>What success looks like in this role:
</b></p><p></p><ul><li>Breaks down functional and business requirements into tangible, clear and estimable objectives, providing recommendations to management and project team members.
</li><li>Writes end-to-end automated tests to provide code coverage for business-critical components.
</li><li>Ensures quality, performance and adherence to specifications of assigned development tasks and adjacent technology solutions.
</li><li>Works with team members to ensure design, development and execution align with and support adjacencies and adhere to established architectural standards.
</li><li>Notifies team or technical manager of variances from plans and identifies changes in scope or work.
</li><li>Design and develop solutions across the ServiceNow platform, focusing on integrations with third-party systems.
</li><li>Develop and maintain REST and SOAP APIs, scripted web services, and MID Server integrations.
</li><li>Implement and support ServiceNow modules like ITSM, CMDB, Incident, Change, Problem, Knowledge, or custom applications.
</li><li>Work on end-to-end ServiceNow solution delivery, including architecture, design, development, and testing.
</li><li>Collaborate with cross-functional teams to understand requirements and translate them into technical solutions.
</li><li>Perform code reviews, troubleshoot issues, and ensure best practices in ServiceNow development.
</li><li>Maintain documentation of architecture, solutions, and processes.
</li><li>Ensure platform performance, scalability, and data integrity.
</li></ul><div></div><div><p>#LI-LS1
</p></div><p></p><p><b>You will be successful in this role if you have:
</b></p><p>Required Skills &amp; Qualifications:
</p><ul><li>5&ndash;8 years of hands-on experience with ServiceNow development and administration.
</li><li>Strong expertise in Integration Hub, REST/SOAP APIs, webhooks, and scripted integrations.
</li><li>Experience with Flow Designer, Business Rules, Script Includes, UI Actions, and Client Scripts.
</li><li>Solid understanding of ITIL processes and their implementation in ServiceNow.
</li><li>Strong problem-solving, communication, and analytical skills.
</li><li>Ability to work independently and in a collaborative, team-oriented environment.
</li></ul><div></div><p>Preferred Qualifications:
</p><ul><li>ServiceNow Certified System Administrator (CSA) and/or Application Developer.
</li><li>Experience with Agile/Scrum methodologies.
</li><li>Familiarity with JavaScript, Glide Script, and modern web technologies.
</li><li>Experience in integrating with platforms like Azure AD, Workday, SAP, or other enterprise tools is a plus.
</li></ul><p></p><p>Unisys is proud to be an equal opportunity employer that considers all qualified applicants without regard to age, blood type, caste, citizenship, color, disability, family medical history, family status, ethnicity, gender, gender expression, gender identity, genetic information, marital status, national origin, parental status, pregnancy, race, religion, sex, sexual orientation, transgender status, veteran status or any other category protected by law.
</p><p></p><p><i>Local employment practices and rights may vary by jurisdiction and are subject to applicable local laws. This commitment includes our efforts to provide for all those who seek to express interest in employment the opportunity to participate without barriers.<br>
</i></p><p></p><p><i>If you are a US job seeker unable to review the job opportunities herein, or cannot otherwise complete your expression of interest, without additional assistance and would like to discuss a request for reasonable accommodation, please contact our Global Recruiting organization at </i><i>GlobalRecruiting@unisys.com </i><i>. US job seekers can find more information about Unisys&rsquo; </i><i>EEO commitment here </i><i>.</i></p></div>

Senior ServiceNow Developer

Accenture Federal Services

<div></div><div><div><div>At Accenture Federal Services, nothing matters more than helping the US federal government make the nation stronger and safer and life better for people. Our 13,000+ people are united in a shared purpose to pursue the limitless potential of technology and ingenuity for clients across defense, national security, public safety, civilian, and military health organizations.<br>
<br>
Join Accenture Federal Services, a technology company and part of global Accenture, to do work that matters in a collaborative and caring community, where you feel like you belong and are empowered to grow, learn and thrive through hands-on experience, certifications, industry training and more.<br>
<br>
Join us to drive positive, lasting change that moves missions and the government forward!</div></div><div></div><p><b><br>
Job overview:</b></p>
<p>
As a ServiceNow Developer, you will play a pivotal role in designing, developing, and implementing innovative solutions within the ServiceNow platform. Your primary focus will be on delivering a high-quality technical solution in the ServiceNow Public Sector Digital Services (PSDS) application with implementation of NowAssist and Virtual Agent components. Leveraging your expertise in ServiceNow, you will create seamless, user-friendly workflows and automated processes enhancing operational efficiency for our client. This role demands collaboration with cross-functional teams to ensure technical deliverables meet organizational goals and adhere to industry and ServiceNow best practices. A strong background in ServiceNow development and implementation, coupled with proactive problem-solving skills, is essential. Adaptability to changing project requirements and delivering results in a fast-paced environment will make you a valuable team asset</p>
<p><b>
Here's what you need</b>:</p>
<ul>
<li>Deep understanding of ServiceNow's architecture and capabilities</li>
<li>1+ years of experience supporting technical projects</li>
<li>1+ years supporting ServiceNow implementations across Public Sector Digital Services (PSDS) OR Customer Service Management (CSM)</li>
<li>Familiarity with implementation of NowAssist and Virtual Agent; along with related out of the box processes</li>
<li> Experience troubleshooting, optimizing, and maintaining existing ServiceNow applications to ensure continued operations and scalability</li>
<li>ServiceNow Certified System Administrator (CSA)</li>
<li>ServiceNow Certified Application Developer or Implementation Specialist in CSM or PSDS</li>
</ul>
<p><b>Eligibility Requirements:</b></p>
<ul>
<li>Active secret clearance required</li></ul><p></p><div><div><div><br>
<div></div>
<div><b><i>What We Believe</i></b><b><i>
</i></b></div><div><i>As a company wholly dedicated to serving the US federal government, we bring together the best talent to help reinvent how federal agencies operate and deliver greater value for their mission and the American people. We have an unwavering commitment to creating a culture in which all our people are respected, feel a sense of belonging, and have equal opportunity. As a business imperative, every person at Accenture Federal Services has the responsibility to create and sustain a culture where everyone feels welcomed and included. This is grounded in our core values and our experience that hiring and developing great people who reflect different perspectives, experiences, and backgrounds is key to driving innovation and delivering the results that our clients and the country count on.</i></div>
</div>
<div></div><div><b><i>Equal Employment Opportunity Statement</i></b></div>
<div><i>We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities. For details, view a copy of the</i><i> Accenture Federal Services Equal Opportunity Policy Statement.</i></div>
<div></div>
<div><i>Accenture Federal Services is an Equal Employment Opportunity employer. Additionally, as an Affirmative Action Employer for Veterans and Individuals with Disabilities, Accenture Federal Services is committed to providing veteran employment opportunities to our service men and women.</i></div>
<div></div>
<div><b><i>Requesting An Accommodation</i></b></div>
<div><i>Accenture Federal Services is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Accenture Federal Services and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired.</i></div>
<div></div>
<div><i>If you</i><b><i> </i></b><i>are being considered for employment opportunities with Accenture Federal Services and need an accommodation for a disability or religious observance during the interview process or for the job you are interviewing for, please speak with your recruiter.</i></div>
<div></div>
<div><b><i>Other Employment Statements</i></b></div>
<div><i>Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States.</i></div>
<div></div>
<div><i>Candidates who are currently employed by a client of Accenture Federal Services or an affiliated Accenture business may not be eligible for consideration.</i></div>
<div></div>
<div><i>Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.</i></div>
<div></div>
<div><i>The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Additionally, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company's legal duty to furnish information.</i></div>
<div></div>
<div><i>California requires additional notifications for applicants and employees. If you are a California resident, live in or plan to work from Los Angeles County upon being hired for this position, please </i><i>click here</i><i> for additional important information.</i></div></div></div></div><p></p>

All for One

<div>
 <p>
  Around 3,000 colleagues, over 4,000 customers &ndash; and one common goal: driving real business success.
 </p>
 <p>
  <br/>
 </p>
 <p>
  We are All for One &ndash;leading IT, consulting and service provider for SAP, and a global leader when it comes to SAP transformations and cloud solutions. We know the midmarket (SMEs) inside out and support them in all topics that truly matter today: from digitisation and data utilisation, cybersecurity and employee experience to new work and sustainability.
 </p>
 <p>
  Our driving force? The ambition to turn technology into real success.
 </p>
 <p>
  To achieve this, we create an environment in which you can make an impact - with projects that count and people who turn ideas into real impact.
 </p>
 <p>
  <br/>
 </p>
 <p>
  One world for making it all happen.
 </p>
 <p>
  <br/>
 </p>
 <p>
  At our location in Istanbul (Maslak) we offer a new home for a
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   ServiceNow Developer (human)
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <p>
  What makes your job exciting:
 </p>
 <ul>
  <li>
   Develop, configure, and customize ServiceNow applications to meet business requirements
  </li>
  <li>
   Implement modules, forms, workflows, and business rules
  </li>
  <li>
   Support the implementation of IT service management processes in ServiceNow
  </li>
  <li>
   Develop integrations between ServiceNow and other systems to ensure seamless data exchange
  </li>
  <li>
   Create reports and dashboards to monitor key performance metrics and provide insights to stakeholders
  </li>
  <li>
   Support the update and maintenance of the ServiceNow platform
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  What awaits you
  <strong>
   :
  </strong>
 </p>
 <ul>
  <li>
   A great team in which there are many opportunities to contribute and which places great value on further development and an open feedback culture
  </li>
  <li>
   A modern working environment with 20 days' vacation
  </li>
  <li>
   We offer hybrid working. You can spend part of your working hours working from home and at the same time enjoy the benefits of the lively community in the office
  </li>
  <li>
   Individual career paths and many other benefits are tailored to the needs of our employees
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  Your talents
  <strong>
   :
  </strong>
 </p>
 <ul>
  <li>
   Bachelor&rsquo;s degree in computer science, information technology, or a related field
  </li>
  <li>
   Existing certifications in ServiceNow development are an advantage
  </li>
  <li>
   Good communication skills to communicate effectively with team members and other stakeholders
  </li>
  <li>
   Ability to collaborate within a team to jointly develop solutions and solve problems
  </li>
  <li>
   Independent working style and the ability to continuously learn about new technologies and ServiceNow updates
  </li>
  <li>
   Knowledge of the ServiceNow platform and its modules, including CSM and ITSM
  </li>
  <li>
   Experience in development with scripting languages such as JavaScript and AngularJS used in the ServiceNow environment
  </li>
  <li>
   Understanding of database concepts and experience working with ServiceNow data models
  </li>
  <li>
   Ability to automate business processes and workflows in ServiceNow
  </li>
  <li>
   Ability to analyse and troubleshoot errors in ServiceNow applications
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  Interested? We look forward to hearing from you!
 </p>
 <p>
  <br/>
 </p>
 <p>
  Arzu Kilic
 </p>
 <p>
  Expert Talent Acquisition
 </p>
 <p>
  Arzu.Kilic@all-for-one.com
 </p>
</div>


ServiceNow Developer (human)

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