servicenow consultant

Sanglob Business Services Private Limited

<p><b>ServiceNow Consultant Role Overview</b></p><p><b>Position Details</b></p><p>Job Title: ServiceNow Consultant / Senior Consultant<br/>Experience: 5&ndash;8 Years<br/>Location: Pune / Hyderabad</p><p><b>Candidate Profile and Platform Expertise</b><br/>We are seeking an experienced ServiceNow Consultant with 5&ndash;8 years of hands-on expertise in designing, implementing, and optimizing enterprise-wide ServiceNow solutions.</p><p>The ideal candidate will have strong experience across IRM &amp; GRC, Hardware Asset Management (HAM), Software Asset Management (SAM), Discovery, CMDB optimization, and enterprise integrations.</p><p>This role requires deep platform engineering capabilities along with exposure to advanced ServiceNow features such as Virtual Agent, Now Assist, Workspaces, UI Builder, and App Engine to drive automation, governance, and operational excellence.</p><p><b>Core Job Functions</b></p><p>Key Responsibilities<br/>ServiceNow Platform Implementation &amp; Engineering<br/>Design, develop, and implement scalable ServiceNow solutions across IRM/GRC, HAM/SAM, Discovery, and CMDB.</p><p><b>Core Application Development and Automation</b><br/>Lead end-to-end module implementations including requirement gathering, solution design, configuration, customization, testing, and deployment.</p><p>Develop custom applications using App Engine and optimize user experience using UI Builder and Workspaces.</p><p>Configure and enhance Virtual Agent and leverage Now Assist (GenAI capabilities) for intelligent automation.</p><p><b>Integrated Risk and Governance Management</b><br/>Implement and configure Integrated Risk Management (IRM) modules including Risk, Policy &amp; Compliance, Audit, and Vendor Risk.</p><p>Design risk frameworks, control libraries, and automated compliance monitoring.</p><p>Align ServiceNow IRM implementations with enterprise governance models and regulatory standards.</p><p><b>Hardware and Software Asset Lifecycle Management</b><br/>Configure lifecycle management processes for hardware and software assets.</p><p>Implement normalization, reconciliation, and license compliance processes.</p><p>Integrate asset data with procurement, finance, and vendor systems.</p><p><b>CMDB and Discovery Enhancement</b><br/>Discovery &amp; CMDB Optimization</p><p><b>CMDB and Discovery Optimization</b><br/>Implement and optimize ServiceNow Discovery and Service Mapping.<br/>Improve CMDB data quality through governance frameworks and data health dashboards.<br/>Establish CI identification and reconciliation rules (IRE).<br/>Drive CMDB maturity improvements aligned with ITIL best practices.</p><p><b>Integrations and Automation Development</b></p><p>Develop and maintain REST/SOAP integrations with enterprise systems (ERP, HRMS, Security tools, Cloud platforms).</p><p>Implement event-driven automation and workflow orchestration.</p><p>Work with APIs, MID Server, IntegrationHub, and third-party connectors.</p><p><b>Stakeholder Collaboration and Delivery</b></p><p>Collaborate with business stakeholders, architects, and cross-functional teams.<br/>Conduct workshops, solution demonstrations, and user training sessions.<br/>Ensure adherence to platform governance, coding standards, and security best practices.<br/>Mentor junior developers and support knowledge-sharing initiatives.</p><p><b>Prerequisites</b></p><p>Required Skills &amp; Qualifications</p><p><b>Required Technical Skills and Experience</b></p><p>5&ndash;8 years of overall IT experience with at least 4+ years of strong hands-on ServiceNow experience.</p><p>Proven expertise in: IRM / GRC, HAM / SAM, Discovery &amp; CMDB, Enterprise integrations.</p><p>Strong scripting knowledge (JavaScript, Glide APIs, Business Rules, Script Includes, Client Scripts).</p><p>Experience with: Virtual Agent, Now Assist, UI Builder &amp; Workspaces, App Engine, IntegrationHub.</p><p>Good understanding of ITIL processes and CMDB best practices.</p><p>Experience working in Agile/Scrum delivery models.</p><p>Strong analytical, problem-solving, and communication skills.</p><p><b>Preferred Certifications and Additional Skills</b></p><p>ServiceNow Certified System Administrator (CSA).</p><p>Certified Implementation Specialist (CIS) in IRM, HAM, or SAM preferred.</p><p>ITIL Certification (Foundation or above).</p><p>Exposure to cloud platforms (Azure/AWS/GCP) is a plus.</p><p><b>What the Company Offers</b></p><p>Opportunity to work on enterprise-scale ServiceNow transformations.</p><p>Exposure to GenAI-driven automation using Now Assist.</p><p>Collaborative engineering culture with strong governance practices.</p><p>Career growth opportunities across Pune and Hyderabad locations.</p><p>Job Types: Full-time, Permanent</p><p>Pay: ₹1,000,000.00 - ₹3,000,000.00 per year</p><p>Benefits:</p><ul><li>Health insurance</li><li>Life insurance</li><li>Paid time off</li><li>Provident Fund</li></ul><p>Ability to commute/relocate:</p><ul><li>Pune, Maharashtra: Reliably commute or willing to relocate with an employer-provided relocation package (Preferred)</li></ul><p>Application Question(s):</p><ul><li>Current CTC?</li><li>ECTC?</li><li>Availability?</li></ul><p>Work Location: In person</p>

Senior ServiceNow Consultant

Devoteam

<div>
 <strong>
  Company Description
  <br/>
  <br/>
 </strong>
 <strong>
  Tech for People Unlocks the Future
  <br/>
  <br/>
 </strong>
 At Devoteam, we believe that technology, combined with strong human values, can actively drive change for the better. Discover how Tech for People is shaping the future, creating a positive impact on individuals and the world around us.
 <br/>
 <br/>
 With over 25 years of passion for technology and a presence in 18+ countries across EMEA and beyond, we are committed to leveraging innovation, expertise, and human-centric values to make a difference.
 <br/>
 <br/>
 <strong>
  Devoteam Culture &amp; Values:
  <br/>
  <br/>
 </strong>
 True innovation is born from a powerful culture, fused with meaningful values.
 <br/>
 <br/>
 <strong>
  Culture:
  <br/>
  <br/>
 </strong>
 <strong>
  Fair and courageous
  <br/>
  <br/>
 </strong>
 Everyone is treated fairly &ndash; this fuels bravery. At Devoteam, we always make fair decisions. We listen and are willing to be challenged, taking courageous decisions as a result. We help our employees to progress at every step and congratulate those who deserve it.
 <br/>
 <br/>
 <strong>
  Ambition and results
  <br/>
  <br/>
 </strong>
 Ambition is nurtured at every step &ndash; this drives results. We are ambitious entrepreneurs with a taste for performance, growth and celebrating success. Commitments are always kept as we seek to achieve profitable growth to create value and employment. We aim to bring as much value as possible to our clients, at every touchpoint.
 <br/>
 <br/>
 <strong>
  Learning and innovating
  <br/>
  <br/>
 </strong>
 Curiosity and learning are at our core &ndash; this stimulates innovation. At Devoteam, we are curious. We learn and embrace innovation constantly to meet challenges and build partnerships of excellence.
 <br/>
 <br/>
 <strong>
  Caring and sharing
  <br/>
  <br/>
 </strong>
 A caring attitude is infused into our culture &ndash; this encourages sharing. We believe in the power of teams, we promote support and collaboration.
 <br/>
 <br/>
 At Devoteam, we care about our teams and want to work in a positive, productive environment. We support the development of talent and careers,
 <br/>
 <br/>
 <strong>
  Values:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Respect
  </li>
  <li>
   Frankness
  </li>
  <li>
   Passion
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 Knowing that success is the result of collaboration. Alone, we go faster, but together, we go further.
 <br/>
 <br/>
 To know more about us, please visit: www.devoteam.com
 <br/>
 <br/>
 <strong>
  Job Description
  <br/>
  <br/>
 </strong>
 Devoteam is seeking a
 <strong>
  Senior ServiceNow Consultant
 </strong>
 to lead the design, development, and implementation of advanced ServiceNow solutions. The role focuses on delivering high-performing, scalable, and efficient applications, collaborating with stakeholders, and ensuring solutions align with business objectives.
 <br/>
 <br/>
 <strong>
  Key Responsibilities
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Lead the design, configuration, and customization of ServiceNow modules (ITSM, ITOM, HRSD, SecOps, CSM, etc.), including workflows, UI policies, business rules, client scripts, and integrations.
  </li>
  <li>
   Work closely with business stakeholders to understand needs, conduct workshops, and translate requirements into effective ServiceNow solutions.
  </li>
  <li>
   Maintain system stability, security, and performance, including upgrades, patches, platform enhancements, and instance optimization.
  </li>
  <li>
   Integrate ServiceNow with external systems (LDAP, Active Directory, third-party tools) and leverage IntegrationHub and automation capabilities to streamline workflows.
  </li>
  <li>
   Mentor and support junior team members, conduct code reviews, enforce best practices, and provide training on ServiceNow solutions.
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Qualifications
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   4+ years of experience with ServiceNow implementations, including senior-level responsibilities.
  </li>
  <li>
   Strong hands-on experience with ServiceNow development, customization, and integrations.
  </li>
  <li>
   Expert in JavaScript, Glide API, UI Policies, Business Rules, Client Scripts, Flow Designer, Workflows.
  </li>
  <li>
   Experience delivering multi-module ServiceNow projects and mentoring teams.
  </li>
  <li>
   Strong stakeholder management, consulting, and communication skills.
  </li>
  <li>
   Familiarity with Agile/Scrum delivery methodologies.
  </li>
  <li>
   Bachelor&rsquo;s or Master&rsquo;s degree in Computer Science, IT, or related field.
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Preferred Certifications
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   ServiceNow Certified System Administrator (CSA)
  </li>
  <li>
   ServiceNow Certified Application Developer (CAD)
  </li>
  <li>
   ServiceNow Certified Implementation Specialist (CIS) &ndash; ITSM
  </li>
  <li>
   ITIL Foundation certification
  </li>
  <li>
   Agile/Scrum certification
  </li>
 </ul>
</div>


Senior Servicenow Consultant

SHI International

<div><h1 class="jobSectionHeader"><b>About Us
</b></h1><p></p><p><b>Since 1989, SHI International Corp. has helped organizations change the world through technology. We&rsquo;ve grown every year since, and today we&rsquo;re proud to be a $16 billion global provider of IT solutions and services.<br>
</b></p><p></p><p><b>Over 17,000 organizations worldwide rely on SHI&rsquo;s concierge approach to help them solve what&rsquo;s next. But the heartbeat of SHI is our employees &ndash; all 7,000 of them. If you join our team, you&rsquo;ll enjoy:
</b></p><ul><li><p><b>Our commitment to diversity, as the largest minority- and woman-owned enterprise in the U.S.
</b></p></li><li><p><b>Continuous professional growth and leadership opportunities.
</b></p></li><li><p><b>Health, wellness, and financial benefits to offer peace of mind to you and your family.
</b></p></li><li><p><b>World-class facilities and the technology you need to thrive &ndash; in our offices or yours.
</b></p></li></ul><p></p><h1 class="jobSectionHeader"><b>Job Summary
</b></h1><p></p>We&rsquo;re looking for a ServiceNow Technical Consultant with strong experience in Technology Provider Service Management (TPSM) to join our ServiceNow practice as a technical implementation specialist for customer onboarding, system integrations, and automated testing. You&rsquo;ll support customer implementations end-to-end&mdash;ensuring smooth configuration, successful User Acceptance Testing (UAT), and ongoing service delivery and quality.
<p></p><p><b>Role Description
</b></p><div><ul><li><p>Install and configure ServiceNow integration functionality for both provider and consumer environments.
</p></li></ul></div><div><ul><li><p>Set up vendor catalog items, mappings, and data transformations.
</p></li></ul></div><div><ul><li><p>Configure remote tasks for bi - directional synchronization.
</p></li></ul></div><div><ul><li><p>Apply and maintain the customer onboarding playbook, including associated workflows.
</p></li></ul></div><div><ul><li><p>Validate User Acceptance Testing (UAT) scenarios and baseline functionality.
</p></li></ul></div><div><ul><li><p>Support customer testers and provide instructions and workflow guidance.
</p></li></ul></div><div><ul><li><p>Troubleshoot UAT issues and triage with internal teams as needed.
</p></li></ul></div><div><ul><li><p>Ensure UAT environment readiness and confirm acceptance criteria.
</p></li></ul></div><div><ul><li><p>Build and update test plans and test suites for ongoing development and deployments.
</p></li></ul></div><div><ul><li><p>Support regression testing during upgrades.
</p></li></ul></div><div><ul><li><p>Reduce manual test effort through automation coverage.
</p></li></ul></div><div><ul><li><p>Act as a ServiceNow SME on deployed Technology Provider Service Management (TPSM) , func tionality to advise on expected solution behaviors and best practices.
</p></li></ul></div><div><ul><li><p>Execute onboarding playbooks and associated workflows.
</p></li></ul></div><div><ul><li><p>Guide customers through testing, including test scenario validation and workflow navigation.<br>
</p></li></ul></div><p><br>
<br>
<b>Behaviors and Competencies
</b></p><ul><li><p>Communication: Can effectively communicate complex ideas and information to diverse audiences and can facilitate effective communication between others.
</p></li><li><p>Adaptability: Can proactively adapt to challenging situations, anticipate changes, and make modifications to meet the demands of changing circumstances.
</p></li><li><p>Collaboration: Can proactively seek out diverse perspectives, facilitate open communication among team members, and drive toward consensus and action.
</p></li><li><p>Presenting: Can design and deliver engaging presentations, adapting the content and style to suit the audience, context, and medium.
</p></li><li><p>Interpersonal Skills: Can communicate effectively, build relationships, resolve conflicts, and influence others in significant situations.
</p></li><li><p>Willingness to Learn: Can regularly integrate new skills and knowledge into daily work and is open to feedback and making changes accordingly.
</p></li><li><p>Time Management: Can consistently use time effectively, balance multiple tasks, and meet deadlines.
</p></li><li><p>Organization: Can effectively coordinate multiple projects, delegate tasks where appropriate, and employ advanced organizational tools and methods.
</p></li><li><p>Analytical Thinking: Can synthesize complex data, identify patterns, draw insights, and present findings clearly and understandably.
</p></li><li><p>Initiative: Can proactively seek out challenges, initiate projects, and contribute to innovative ideas.<br>
</p></li></ul><p><br>
<br>
<b>Skill Level Requirements
</b></p><ul><li><p>Ability to simplify and effectively communicate complex problems to stakeholders across various functions and levels. - Intermediate
</p></li><li><p>Comprehensive understanding of the IT lifecycle to ensure efficient management and optimization of resources. - Intermediate
</p></li><li><p>The ability to understand customer needs, provide tailored solutions, and build strong, long-term customer relationships through a consultative approach. - Intermediate
</p></li><li><p>Demonstrated deep technical knowledge and proficiency in multiple technology areas to provide expert guidance and solutions. - Intermediate
</p></li><li><p>Knowledge in managing and optimizing Microsoft volume licensing agreements and operations to ensure compliance, cost-effectiveness, and alignment with organizational needs. - Intermediate<br>
</p></li></ul><p><br>
<br>
<b>Other Requirements
</b></p><div><ul><li><p>3 -5 years of experience supporting ServiceNow or similar CSM and ITSM environments.
</p></li></ul></div><div><ul><li><p>Hands on ServiceNow experience, especially with ServiceNow playbooks , integrations, process mapping, workflows, and catalog configuration.
</p></li></ul></div><div><ul><li><p>Experience supporting UAT, troubleshooting issues, and working with customers.
</p></li></ul></div><div><ul><li><p>Strong skills with Automated Test Framework ( ATF ) and test automation.
</p></li></ul></div><div><ul><li><p>Excellent communication and problem - solving abilities.
</p></li></ul><p></p><p><b>Preferred Requirements
</b></p><div><ul><li><p>ServiceNow certifications (CSA, CIS - ITSM, Micro- Certification - Integration Hub , etc.)
</p></li></ul></div><div><ul><li><p>Experience implementing , customizing, and supporting ServiceNow modules and features such as Integration Hub , Flow Designer, and cross - instance integrations
</p></li></ul></div><div><ul><li><p>Consulting or customer - facing experience deploying complex multi-platform solutions
</p></li></ul></div></div><p></p><p>The estimated annual pay range for this position is $100,000 - $170,000 which includes a base salary and bonus. The compensation for this position is dependent on job-related knowledge, skills, experience, and market location and, therefore, will vary from individual to individual. Benefits may include, but are not limited to, medical, vision, dental, 401K, and flexible spending.
</p><p></p><p>Equal Employment Opportunity &ndash; M/F/Disability/Protected Veteran Status</p></div>

ServiceNow Technical Consultant

Deloitte

<div></div><div><div><div><div><div>Job requisition ID :: 98933
</div></div></div></div><div><div><div><div>Date: Feb 21, 2026
</div></div></div></div><div><div><div><div>Location: Bengaluru
</div></div></div></div><div><div><div><div>Designation: Consultant
</div></div></div></div><div><div><div><div>Entity: Deloitte Touche Tohmatsu India LLP
</div></div></div></div><div></div><div><div><div><div><div>Consulting</div><br>
<div></div>
<div>
Technology and Transformation - ET&amp;P: ServiceNow</div><br>
<div></div>
<div>
ServiceNow Developer (ITSM/ITOM/HRSD/GRC/ITAM)</div><br>
<div></div>
<div><b>
What impact will you make?</b></div><br>
<div></div>
<div>
Every day, your work will make an impact that matters, while you thrive in a dynamic culture of inclusion, collaboration and high performance. As the undisputed leader in professional services, Deloitte is where you&rsquo;ll find unrivaled opportunities to succeed and realize your full potential.</div><br>
<div></div>
<div>
Deloitte is where you&rsquo;ll find unrivaled opportunities to succeed and realize your full potential.</div><br>
<div></div>
<div><b>
The Team</b></div><br>
<div>
Enterprise Technology and Performance is a Service Area comprising of Consulting professionals providing various service offerings on ServiceNow.</div><br>
<div></div>
<div><b>
Work you&rsquo;ll do</b></div><br>
<div></div>
<div>
We are seeking an experienced and result driven <b>ServiceNow Developer</b> at a Senior Consultant level with a strong background in ITSM/ITOM/GRC/HRSD/ITAM, ensuring business continuity and compliance with organizational goals.</div><br>
<div></div>
<div><b>
Key Responsibilities:</b></div>
<ul>
<li>Lead and manage end-to-end ServiceNow implementations across ITSM, GRC, ITAM, HRSD, or ITOM modules.</li>
<li>Conduct requirement-gathering sessions and design scalable, efficient, and compliant ServiceNow solutions.</li>
<li>Configure and customize ServiceNow components including forms, workflows, business rules, and integrations.</li>
<li>Collaborate with cross-functional teams to ensure seamless integration and data flow across modules.</li>
<li>Provide advisory services and thought leadership on platform best practices, governance, and optimization.</li>
<li>Drive stakeholder communication, project planning, and risk management.</li>
<li>Conduct testing, deployment, and post-implementation support.</li>
<li>Mentor and support junior team members in technical and functional areas.</li>
<li>Maintain comprehensive project documentation, including technical designs, test cases, and release notes.</li></ul><br>
<div></div>
<div><b>
Key Skills required:</b></div><br>
<div></div>
<ul>
<li>Bachelor&rsquo;s degree in computer science, Information Technology, or a related field.</li>
<li>5&ndash;8 years of hands-on experience with the <b>ServiceNow platform</b>.</li>
<li>Strong knowledge of at least one of the following modules:</li>
<li><ul><li><b>GRC:</b> Policy &amp; Compliance, Risk Management, Audit, Vendor Risk, IRM</li>
<li><b>HRSD:</b> Case &amp; Knowledge Management, Employee Centre, Lifecycle Events, Onboarding</li>
<li><b>ITOM:</b> Discovery, CMDB, Event Management, Service Mapping</li>
<li><b>ITAM:</b> HAM, SAM</li>
<li><b>ITSM:</b> Integration, UI Builder, UI Policies</li>
</ul></li><li>Deep understanding of ServiceNow data model, architecture, and integration frameworks.</li>
<li>Solid understanding of ITIL processes and enterprise service management concepts.</li>
<li>Excellent communication, stakeholder management, and documentation skills.</li>
<li>Experience managing cross-functional, global delivery teams.</li></ul><br>
<div></div>
<div><b>
Preferred Skills:</b></div><br>
<div></div>
<ul>
<li>ITSM, ITOM, HRSD, ITAM, GRC</li></ul><br>
<p></p>
<p><b>
How you&rsquo;ll grow</b></p>
<p>
At Deloitte, our professional development plan focuses on helping people at every level of their career to identify and use their strengths to do their best work every day. From entry-level employees to senior leaders, we believe there&rsquo;s always room to learn. We offer opportunities to help build world-class skills in addition to hands-on experience in the global, fast-changing business world. From on-the-job learning experiences to formal development
</p><p>Programs at Deloitte University, our professionals have a variety of opportunities to continue to grow throughout their career. Explore Deloitte University, The Leadership Centre.</p><br>
<div></div>
<p><b>
Benefits</b></p>
<p>
At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits. Learn more about what working at Deloitte can mean for you.</p><br>
<p></p>
<p><b>
Our purpose
</b></p><p>Deloitte is led by a purpose: <i>To make an impact that matters</i>.</p><br>
<div>
</div><p>Every day, Deloitte people are making a real impact in the places they live and work. We pride ourselves on doing not only what is good for clients, but also what is good for our people and the communities in which we live and work&mdash;always striving to be an organization that is held up as a role model of quality, integrity, and positive change. Learn more about Deloitte's impact on the world</p><br>
<div></div>
<p><b>
Recruiter tips</b></p>
<p>
We want job seekers exploring opportunities at Deloitte to feel prepared and confident. To help you with your interview, we suggest that you do your research: know some background about the organization and the business area you&rsquo;re applying to. Check out recruiting tips from Deloitte professionals.</p></div></div></div></div></div><p></p>

T&T - ET&P- ServiceNow - Consultant - ITSM/GRC/ITOM/ITAM/HRSD - Bangalore

<div></div><div><div><div><div><div>Job requisition ID :: 98934
</div></div></div></div><div><div><div><div>Date: Feb 21, 2026
</div></div></div></div><div><div><div><div>Location: Hyderabad
</div></div></div></div><div><div><div><div>Designation: Consultant
</div></div></div></div><div><div><div><div>Entity: Deloitte Touche Tohmatsu India LLP
</div></div></div></div><div></div><div><div><div><div><div>Consulting</div><br>
<div></div>
<div>
Technology and Transformation - ET&amp;P: ServiceNow</div><br>
<div></div>
<div>
ServiceNow Developer (ITSM/ITOM/HRSD/GRC/ITAM)</div><br>
<div></div>
<div><b>
What impact will you make?</b></div><br>
<div></div>
<div>
Every day, your work will make an impact that matters, while you thrive in a dynamic culture of inclusion, collaboration and high performance. As the undisputed leader in professional services, Deloitte is where you&rsquo;ll find unrivaled opportunities to succeed and realize your full potential.</div><br>
<div></div>
<div>
Deloitte is where you&rsquo;ll find unrivaled opportunities to succeed and realize your full potential.</div><br>
<div></div>
<div><b>
The Team</b></div><br>
<div>
Enterprise Technology and Performance is a Service Area comprising of Consulting professionals providing various service offerings on ServiceNow.</div><br>
<div></div>
<div><b>
Work you&rsquo;ll do</b></div><br>
<div></div>
<div>
We are seeking an experienced and result driven <b>ServiceNow Developer</b> at a Senior Consultant level with a strong background in ITSM/ITOM/GRC/HRSD/ITAM, ensuring business continuity and compliance with organizational goals.</div><br>
<div></div>
<div><b>
Key Responsibilities:</b></div>
<ul>
<li>Lead and manage end-to-end ServiceNow implementations across ITSM, GRC, ITAM, HRSD, or ITOM modules.</li>
<li>Conduct requirement-gathering sessions and design scalable, efficient, and compliant ServiceNow solutions.</li>
<li>Configure and customize ServiceNow components including forms, workflows, business rules, and integrations.</li>
<li>Collaborate with cross-functional teams to ensure seamless integration and data flow across modules.</li>
<li>Provide advisory services and thought leadership on platform best practices, governance, and optimization.</li>
<li>Drive stakeholder communication, project planning, and risk management.</li>
<li>Conduct testing, deployment, and post-implementation support.</li>
<li>Mentor and support junior team members in technical and functional areas.</li>
<li>Maintain comprehensive project documentation, including technical designs, test cases, and release notes.</li></ul><br>
<div></div>
<div><b>
Key Skills required:</b></div><br>
<div></div>
<ul>
<li>Bachelor&rsquo;s degree in computer science, Information Technology, or a related field.</li>
<li>5&ndash;8 years of hands-on experience with the <b>ServiceNow platform</b>.</li>
<li>Strong knowledge of at least one of the following modules:</li>
<li><ul><li><b>GRC:</b> Policy &amp; Compliance, Risk Management, Audit, Vendor Risk, IRM</li>
<li><b>HRSD:</b> Case &amp; Knowledge Management, Employee Centre, Lifecycle Events, Onboarding</li>
<li><b>ITOM:</b> Discovery, CMDB, Event Management, Service Mapping</li>
<li><b>ITAM:</b> HAM, SAM</li>
<li><b>ITSM:</b> Integration, UI Builder, UI Policies</li>
</ul></li><li>Deep understanding of ServiceNow data model, architecture, and integration frameworks.</li>
<li>Solid understanding of ITIL processes and enterprise service management concepts.</li>
<li>Excellent communication, stakeholder management, and documentation skills.</li>
<li>Experience managing cross-functional, global delivery teams.</li></ul><br>
<div></div>
<div><b>
Preferred Skills:</b></div><br>
<div></div>
<ul>
<li>ITSM, ITOM, HRSD, ITAM, GRC</li></ul><br>
<p></p>
<p><b>
How you&rsquo;ll grow</b></p>
<p>
At Deloitte, our professional development plan focuses on helping people at every level of their career to identify and use their strengths to do their best work every day. From entry-level employees to senior leaders, we believe there&rsquo;s always room to learn. We offer opportunities to help build world-class skills in addition to hands-on experience in the global, fast-changing business world. From on-the-job learning experiences to formal development
</p><p>Programs at Deloitte University, our professionals have a variety of opportunities to continue to grow throughout their career. Explore Deloitte University, The Leadership Centre.</p><br>
<div></div>
<p><b>
Benefits</b></p>
<p>
At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits. Learn more about what working at Deloitte can mean for you.</p><br>
<p></p>
<p><b>
Our purpose
</b></p><p>Deloitte is led by a purpose: <i>To make an impact that matters</i>.</p><br>
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</div><p>Every day, Deloitte people are making a real impact in the places they live and work. We pride ourselves on doing not only what is good for clients, but also what is good for our people and the communities in which we live and work&mdash;always striving to be an organization that is held up as a role model of quality, integrity, and positive change. Learn more about Deloitte's impact on the world</p><br>
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<p><b>
Recruiter tips</b></p>
<p>
We want job seekers exploring opportunities at Deloitte to feel prepared and confident. To help you with your interview, we suggest that you do your research: know some background about the organization and the business area you&rsquo;re applying to. Check out recruiting tips from Deloitte professionals.</p></div></div></div></div></div><p></p>

T&T - ET&P- ServiceNow - Consultant - ITSM/GRC/ITOM/ITAM/HRSD - Hyderabad

Fujitsu

<div><div>Job Description
<div><div><div><div>SNOW Technical Consultant ITSM and CSM
</div></div></div></div><div><div><div><div>Job Location: Bangalore, Chennai, Hyderabad, Noida, Pune
</div></div></div></div><div><div><div><div>Location Flexibility: Multiple Locations in Country
</div></div></div></div><div><div><div><div>Req Id: 5847
</div></div></div></div><div><div><div><div>Posting Start Date: 2/23/26<br>
</div></div></div></div><p></p><div><div><div><div><p><b>Job Title </b>:SNOW Technical Consultant ITSM and CSM
<br>
<b>Shift Timing: </b>2:00 PM -11:00 PM IST
<br>
<b>Location </b>: Pune, Bangalore, Chennai, Noida, Hyderabad
<br>
<b>Notice Period: </b>max 30 days joiners
</p><p>We are looking for a
<br>
ServiceNow ITSM Implementation Specialist to identify, design and deliver larger or more complex architectures,
<br>
strategies and specific solutions through the ServiceNow platform. The role holder will
 <br>
I n depth knowledge of the ServiceNow Platform, from the technology, development, integration an d modules, to design,
<br>
develop, implement and test modules in line with agreed timelines, budget, costs, quality and development standards.
 <br>
P rovide integration facilities and provisions logistics on ServiceNow implementation projects, for the required custo mer
<br>
integrations.
 <br>
S uggest and implement proposals for process improvements within projects, once agreed.
 <br>
U se new technologies and methods actively to develop competitive services on customer projects.
 <br>
P rovide technical documentation on modules / products, following company standards on customer projects.
 <br>
M aintain high level of product and solution knowledge and maintains an up to date skills profile in ServiceNow and Java
<br>
Scripting, HTML.
 <br>
A bility to drive business requirements and take an active/leading rol e with customer stakeholders including C level / director
<br>
level / users.
 <br>
Designing and configuring ServiceNow ITSM suites
 <br>
Coordinate with your respective Product System Administrator counterpart and/or Platform System Administrator (if
<br>
applicable) and assi st when new ServiceNow patches/releases are applied to instances
 <br>
Providing ServiceNow configuration assistance including, but not limited to: data imports and software integrations
 <br>
Assisting in troubleshooting patch / release management issues focusing on ITSM
 <br>
Develop UI forms, fields, notifications and workflows
 <br>
Maintain JavaScript server/client code
 <br>
Create, monitor, modify, and publish service catalog workflows with approvals
 <br>
Create an access control rule (ACL)<br>
<br>
<br>
</p><div>We are looking for a ServiceNow Customer Service Management (CSM) Technical Consultant to identify, design and deliver larger or more complex architectures, strategies, and specific solutions through the ServiceNow platform. The role holder must have
<br>
<ul><li>In-depth knowledge of the ServiceNow Platform and technical knowledge of CSM and ITSM modules, to design, develop, implement, and test modules in line with agreed timelines, budget, costs, quality, and development standards.
</li><li>Hands on process implementation experience on CSM modules.
</li><li>Hands on ITSM process implementation experience on ITSM modules: Incident Management, Problem Management, Change Management, Knowledge Management, etc.
</li><li>Experience in working with CSM Portal, Agent Workspace and CSM modules: Case Management, Order Management.
</li><li>Experience with CSM Master Data Configuration: Accounts, Contracts, Entitlements, Assets, etc.
</li><li>Develop and configure ServiceNow CSM and ITSM applications in accordance with customer requirements and best practices.
</li><li>Collaborate with business stakeholders to gather and analyze requirements and translate them into technical specifications and solutions.
</li><li>Develop UI forms, UI Actions, notifications, workflows, and Flows via Flow Designer.
</li><li>Create JavaScript server/client code and components: Script Includes, Business Rules, Client Scripts, ACLs, etc.
</li><li>Create, modify, and publish service catalog and Record producers.
</li><li>Ensure the quality and reliability of all ServiceNow CSM applications through testing and troubleshooting.
</li><li>Use new technologies and methods actively to develop competitive services on customer projects.
</li><li>Create and maintain documentation for project applications, including technical specifications, user guides, and training materials.
</li><li>Ability to drive business requirements and take an active/leading role with customer stakeholders including C-level / director level / users.
</li><li>Stay up to date with the latest ServiceNow CSM features and functionalities and make recommendations for improvement.
</li></ul></div></div></div></div></div><div><div><div><div>Relocation Supported: Yes
</div></div></div></div><div><div><div><div>Visa Sponsorship Approved: No</div></div></div></div></div></div><div></div>

SNOW Technical Consultant ITSM and CSM

DXC Technology

<div><p><b>Job Description:
</b></p><p>Locations :EGY - CAIRO
</p><p>Time type: Full time
</p><p></p><p><b>Job Summary:
</b></p><p></p><p>We are looking for an experienced ServiceNow Technical Consultant with proven expertise in ITSM, HRSD, and ITOM modules, coupled with a strong understanding of ITIL best practices. This role requires technical leadership in delivering end-to-end ServiceNow solutions that drive operational excellence and business transformation.
</p><p></p><p><b>Key Responsibilities </b>:
</p><ul><li>Lead the design, development, and implementation of ServiceNow solutions across ITSM, HRSD, and ITOM modules.
</li><li>Collaborate with business and IT stakeholders to gather requirements and translate them into scalable ServiceNow workflows and automations.
</li><li>Apply ITIL framework principles to optimize and align service management processes within ServiceNow.
</li><li>Manage integrations between ServiceNow and external systems to support seamless operations.
</li><li>Provide technical mentorship and leadership to project teams, ensuring quality and adherence to best practices.
</li><li>Stay current with ServiceNow platform updates and industry trends to continuously enhance solution capabilities.
</li><li>Drive continuous improvement initiatives leveraging ServiceNow functionalities to improve IT and HR service delivery.
</li></ul><p></p><p><b>Required Skills and Experience </b>:
</p><ul><li>Strong hands-on experience with ServiceNow ITSM, HRSD, and ITOM modules.
</li><li>Solid understanding of ITIL processes and frameworks and their application within ServiceNow environments.
</li><li>Experience in scripting, workflow design, and platform customization.
</li><li>Proven ability to manage and deliver complex ServiceNow projects in a client-facing role.
</li><li>Excellent communication, stakeholder management, and problem-solving skills.
</li><li>Relevant certifications such as ServiceNow Certified System Administrator, Certified Implementation Specialist (CIS) for ITSM/HRSD/ITOM, and ITIL Foundation are highly desirable.
</li><li>Bachelor&rsquo;s degree in Computer Science, Information Technology, or related discipline.
</li></ul><p></p><p>At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We&rsquo;re committed to fostering an inclusive environment where everyone can thrive.
</p><p></p><p>At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We&rsquo;re committed to fostering an inclusive environment where everyone can thrive.
</p><p></p><p><b>Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf.</b></p></div><p></p>

ServiceNow Senior Technical Consultant

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