servicenow consultant

BayOne Solutions

<b>Job Description :</b> ServiceNow ITSM and ITOM Consultant (Minimum Relevant Experience 7 Years)
<br><br>
<b>Overview:</b><br>
We are seeking an experienced ServiceNow Consultant with deep expertise in IT Service Management (ITSM) and IT Operations Management (ITOM) to design, implement, and optimize ServiceNow integration solutions. The ideal candidate will have 7+ years of hands-on experience with ServiceNow and other ITSM platforms, with a strong background in ServiceNow integrations, CMDB, Discovery, Service Request Management, and related ITOM modules.
<br><br>
The candidate is required to work closely with business and technical stakeholders to ensure seamless and scalable ITSM and ITOM implementations that align with business objectives and operational efficiency goals.
<br><br>
<b>Primary Responsibilities:</b><br>
Design and implement ServiceNow ITSM solutions including Incident, Problem, Change, Knowledge, Service Request Management, and Service Catalog.
<br><br>
Lead implementation and optimization of ServiceNow ITOM modules including Discovery, Service Mapping, Event Management, and CMDB.
<br><br>
Develop and maintain an accurate and complete Configuration Management Database (CMDB) with proper CI class structure, relationships, and reconciliation processes.
<br><br>
Configure and manage ServiceNow Discovery for on-prem and cloud-based infrastructure across hybrid environments.
<br><br>
Lead ServiceNow integration projects using REST/SOAP APIs, MID Servers, and IntegrationHub with external systems such as monitoring tools, CMDBs, asset management systems, and ITSM platforms.
<br><br>
Define and implement data normalization, reconciliation, and health checks for CMDB data integrity.
<br><br>
Translate business requirements into technical designs and deliver scalable and efficient ServiceNow solutions.
<br><br>
Develop and customize workflows, business rules, client scripts, and UI policies across the ServiceNow platform.
<br><br>
Collaborate with infrastructure, application, and security teams to ensure ServiceNow aligns with operational and governance policies.
<br><br>
Work with ServiceNow platform owners and architects to ensure alignment with best practices and platform roadmap.
<br><br>
Provide technical leadership, guidance, and training to junior consultants or client stakeholders as needed.
<br><br>
Ensure all ServiceNow implementations follow ITIL practices and organizational standards.
<br><br>
<b>Required Skills:</b><br>
7+ years of experience implementing and supporting ServiceNow ITSM and ITOM solutions.
<br><br>
In-depth knowledge of ServiceNow platform architecture, including data model, security, scripting (JavaScript), and integrations.
<br><br>
Proven experience in configuring and managing ServiceNow Discovery, Service Mapping, and CMDB.
<br><br>
Experience with MID Servers, network protocols (SNMP, WMI, SSH), and discovery patterns.
<br><br>
Strong hands-on experience in building Service Catalogs, Request Workflows, and Service Request Fulfillment.
<br><br>
Proficient in developing REST/SOAP API integrations and working with IntegrationHub, Flow Designer, and Workflows.
<br><br>
Familiarity with integrating ServiceNow with monitoring and observability platforms (e.g., Prometheus, OpsRamp, SolarWinds, etc.).
<br><br>
Solid understanding of ITIL frameworks and best practices.
<br><br>
Experience with data normalization, CMDB health metrics, and CMDB governance.
<br><br>
Working knowledge of other ITSM tools such as BMC Remedy, Cherwell, ManageEngine, Jira Service Management, etc.
<br><br>
Experience with integrating ServiceNow with DevOps tools set like Ansible, Terraform and CI/CD pipelines.
<br><br>
Excellent troubleshooting, analytical, and communication skills.
<br><br>
ServiceNow Certified System Administrator (CSA) certification required.
<br><br>
<b>Preferred:</b> ServiceNow certifications in ITSM, ITOM, Discovery, CMDB or IntegrationHub.

ServiceNow Consultant

Plat4mation (formerly Unikomm)

<div>
 <p>
  <strong>
   Position:
  </strong>
  ServiceNow Consultant
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Location:
  </strong>
  Saudi Arabia
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Are you passionate about transforming business operations with ServiceNow?
  </strong>
 </p>
 <p>
  Join
  <strong>
   Plat4mation Saudi Arabia
  </strong>
  as a
  <strong>
   ServiceNow Consultant
  </strong>
  and help top-tier clients unlock the full potential of the ServiceNow platform.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   About the Role
  </strong>
 </p>
 <p>
  As a ServiceNow Consultant, you&rsquo;ll collaborate with clients to understand their business needs, design tailored solutions, and ensure seamless implementations of ServiceNow modules&mdash;primarily ITSM and Service Portal. You'll act as a trusted advisor, helping clients maximize their platform investment while aligning solutions with best practices.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Key Responsibilities
  </strong>
 </p>
 <ul>
  <li>
   Lead and support end-to-end implementations of ServiceNow ITSM solutions.
  </li>
  <li>
   Conduct workshops to gather business requirements and translate them into effective solutions.
  </li>
  <li>
   Design, configure, and customize ServiceNow applications, including ITSM, Service Portal, and ITOM modules.
  </li>
  <li>
   Support clients with user training, documentation, and post-implementation assistance.
  </li>
  <li>
   Act as a point of contact for issue resolution and ongoing improvements.
  </li>
  <li>
   Work closely with cross-functional teams and client stakeholders, including C-level executives.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   What We&rsquo;re Looking For
  </strong>
 </p>
 <ul>
  <li>
   5+ years of hands-on ServiceNow development experience.
  </li>
  <li>
   Strong knowledge of ITIL processes and ITSM best practices.
  </li>
  <li>
   Experience with ServiceNow modules such as CMDB, Service Catalog, ITSM, and Service Portal.
  </li>
  <li>
   Proven ability to run client workshops and deliver user training.
  </li>
  <li>
   Strong analytical and problem-solving skills.
  </li>
  <li>
   Excellent communication and stakeholder management abilities.
  </li>
  <li>
   <strong>
    Required Certifications:
   </strong>
   ServiceNow CSA and CIS-ITSM.
  </li>
  <li>
   Bachelor&rsquo;s degree in Computer Science, Information Systems, or a related field.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   What You&rsquo;ll Get
  </strong>
 </p>
 <ul>
  <li>
   Competitive salary with performance-based bonuses.
  </li>
  <li>
   22 days of paid leave.
  </li>
  <li>
   State-of-the-art laptop and tech setup.
  </li>
  <li>
   Flexible working arrangements and a dynamic work culture.
  </li>
  <li>
   Global exposure with rapid growth opportunities.
  </li>
  <li>
   Team events, hackathons, and ongoing learning initiatives.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   About Plat4mation
  </strong>
 </p>
 <p>
  Plat4mation is a global Elite ServiceNow Partner, specializing in digital transformation through the full ServiceNow suite. With over 500 experts across 10 offices worldwide, our mission is to make work flow smarter, faster, and better for our clients.
 </p>
 <p>
  <strong>
   Ready to make an impact with ServiceNow? Apply now and become part of our growing team!
  </strong>
 </p>
</div>


INRY

<p></p><div><div><div><div><div><div>2 - 5 Years</div>
</div><div></div><div><div>Hyderabad Office</div>
</div><div></div><div><div>13d ago<div>
13 days ago</div>
</div></div></div><div></div><ul>
</ul></div></div><p></p><div><div><div><b>Job Description:
</b></div><div><div><div><p>In the Age of AI, Cprime reshapes operating models and rewires workflows to deliver enterprise transformation. For over two decades, we've transformed how Fortune 500 companies operate, aligning and enhancing their people, processes, and technology. The new era of AI requires building harmonious ecosystems where humans and AI collaborate seamlessly. Creating value requires orchestrating multiple elements: technology, platforms, workflows, data, and people&mdash;with AI as the newest critical player.</p>
</div><div><p>The future belongs to AI-native enterprises that embed artificial intelligence throughout every function and process. At Cprime, we partner with you to create AI-native foundations, intelligently orchestrating AI throughout your enterprise&mdash;reshaping operating models, rewiring workflows, and establishing new AI-human collaboration frameworks&mdash;to unlock unprecedented experiences, efficiency, and innovation.</p>
</div>
<div><p><b>Unlike traditional consultants, we combine strategic planning and analysis with hands-on implementation, focused on three areas of evolution.</b></p>
</div>
<div><ul><li>We transform work by integrating AI, platforms, and automation to streamline operations and boost productivity, accomplishing more with less investment.</li></ul>
</div><div><ul><li>We redefine customer and employee engagement through AI-driven personalisation and predictive intelligence in products and services.</li></ul>
</div><div><ul><li>We empower businesses with real-time intelligence to dynamically manage technology investments with precision.</li></ul>
</div>
<div><p>We are seeking a ServiceNow Technical Consultant with excellent communication skills. If you are a ServiceNow professional with a proven track record of success in solution design, configurations and integrations implementation, we would love to hear from you.</p>
</div>
<div> <p><b>Job responsibilities:</b></p>
</div>
<div><ul><li><b>Client Engagement:</b> Build strong relationships with clients, serving as a trusted advisor and subject matter expert on ServiceNow and ensuring their success and satisfaction with our solutions.</li></ul>
</div><div><ul><li><b>Implementation Management</b><b>:</b> Be a part of end-to-end implementation projects, from requirements gathering and solution design to testing, deployment, and post-implementation support.</li></ul>
</div><div><ul><li><b>Solution Design</b><b>:</b> Collaborate with clients to understand their business requirements and translate them into ServiceNow solutions.</li></ul>
</div><div><ul><li><b>Workshops:</b> Conduct workshops with clients to facilitate knowledge transfer and promote user adoption of ServiceNow solutions.</li></ul>
</div><div><ul><li><b>Configuration:</b><b> </b>Configure ServiceNow applications to meet client specifications, leveraging your expertise in the platform's capabilities and best practices. Work on system management, user data management, Platform updates, Scripting, and updating User Stories.</li></ul>
</div><div><ul><li><b>User Acceptance Testing (UAT):</b> participate in UAT efforts, including test planning, scenario development, test execution, and defect management, ensuring that solutions meet quality standards and fulfil business requirements.</li></ul>
</div><div><ul><li><b>Integration:</b> Integrate ServiceNow with third-party applications.</li></ul>
</div><div><ul><li><b>Enablement and Adoption</b><b>:</b> Participate and conduct interactive sessions to educate stakeholders on platform capabilities, best practices, and industry trends, empowering them to maximize the value of their ServiceNow investment.</li></ul>
</div><div><ul><li><b>Best Practices:</b><b> </b>Stay abreast of the latest ServiceNow developments, trends, and best practices, and proactively identify opportunities for process optimization and enhancement.</li></ul>
</div>
<div> <p><b>Job requirements:</b></p>
</div>
<div><ul><li>Minimum 3+ years of real-time hands-on ServiceNow platform experience.</li></ul>
</div><div><ul><li>Bachelor's degree in computer science, Information Technology, Engineering, or a closely related field.</li></ul>
</div></div><div><div><ul><li>ServiceNow Certified System Administrator certification is mandatory, and CIS-ITSM/HRSD certification is preferred.</li></ul>
</div><div><ul><li>Experience with any ServiceNow ITSM/ITAM/ITOM/SPM/HRSD solutions.</li></ul>
</div><div><ul><li>Proven history of working effectively with cross-functional teams.</li></ul>
</div><div><ul><li>Experience with client management and project management.</li></ul>
</div><div><ul><li>Excellent problem-solving ability and time management.</li></ul>
</div><div><ul><li>Proactive communication skills, presenting technology as business solutions.</li></ul>
</div><div><ul><li>Good business sense and relationship-building skills.</li></ul>
</div><div><ul><li>Must be a self-starter with the ability to deal with ambiguity and white spaces and have a start-up mindset.</li></ul>
</div><div><ul><li>Must be flexible and ready to pivot based on the changing demands of a project.</li></ul>
</div><div><p>We expect an overlap with US time zones to facilitate collaboration. Occasionally, late-night meetings may be required. We understand the importance of work-life balance, and if you stretch beyond regular hours, compensatory time off is available.</p>
</div>
<div><p>Join us at Cprime and be part of a dynamic team dedicated to delivering innovative solutions and exceeding client expectations.</p>
</div>
</div></div></div><div></div><div><div><b>Skill Requirements:
</b></div><p><div><div><div><div><b>Skill</b></div> <div><b>Skill Level</b></div> <div><b>Required / Desired</b></div>
 </div><br>
</div><div></div><div><div><div>null</div> <div>Required</div>
 </div><br>
<div></div><div><div>null</div> <div>Required</div>
 </div><br>
<div></div><div><div>null</div> <div>Required</div>
 </div><br>
<div></div><div><div>null</div> <div>Desired</div>
 </div><br>
<div></div><div><div>null</div> <div>Desired</div>
</div><br>
</div></div></p><div><b>Job Details:
</b></div><p><div><div><div><div><b>Job ID</b></div> <div>JOB0001203</div>
</div><br>
<div><div><b>Department</b></div> <div>EX</div>
</div><br>
<div><div><b>Job Type</b></div> <div>Full Time
</div></div><br>
<div><div><b>Location</b></div>
<div><ul><li>Hyderabad Office</li></ul></div></div></div></div></p></div></div></div>

Ohmsakthi Group

<p>External Consultant &ndash; ServiceNow Developer (Remote)</p><p><b>Location:</b> Remote<br/><b>Experience:</b> 4&ndash;5+ years</p><p>We are hiring an <b>External Consultant &ndash; ServiceNow Developer</b> to design, develop, and deliver <b>innovative ServiceNow solutions</b>. The role requires strong technical expertise, functional knowledge, and the ability to work independently while driving automation and process improvements.</p><p>Key Responsibilities</p><ul><li>Design, develop, and implement ServiceNow solutions aligned with business needs.</li><li>Configure and customize <b>ITSM modules</b> (Incident, Problem, Change, Request).</li><li>Develop advanced <b>scripting, workflows, business rules, and integrations</b>.</li><li>Build <b>dashboards and reports</b> for KPIs and performance metrics.</li><li>Execute <b>web service integrations</b> with external systems.</li><li>Provide technical/functional support across ServiceNow modules.</li><li>Contribute to <b>HRSD, SPM, and Facility Management</b> projects (advantageous).</li><li>Maintain best practices, documentation, and high-quality code.</li></ul><p>Requirements</p><ul><li>4&ndash;5+ years of ServiceNow development experience.</li><li>Strong knowledge of <b>ITSM implementation and support</b>.</li><li>Hands-on with <b>client scripts, business rules, UI policies, and workflows</b>.</li><li>Experience with <b>reporting dashboards, integrations, and web services</b>.</li><li>Exposure to <b>HRSD, Facility Management, SPM</b> (a plus).</li><li>Strong problem-solving, analytical, and innovative thinking skills.</li></ul><p>Certifications</p><ul><li><b>Mandatory:</b> ServiceNow CSA + CIS-ITSM</li><li><b>Nice to Have:</b> Additional ServiceNow / IT-related certifications</li></ul><p>Job Type: Full-time</p><p>Pay: &#8377;471,876.22 - &#8377;1,716,208.48 per year</p><p>Benefits:</p><ul><li>Work from home</li></ul><p>Work Location: Remote</p>

External Consultant – ServiceNow Developer

Ohm sakthi Construction

<p>ServiceNow Web Developer Consultant (Remote)</p><p>We are looking for an experienced <b>ServiceNow Web Developer Consultant</b> to design and implement a <b>custom Employee Portal</b>. This role combines strong ServiceNow expertise with modern web technologies to deliver intuitive, scalable, and high-performing solutions.</p><p>Key Responsibilities</p><ul><li>Develop and customize the ServiceNow Employee Portal (using <b>Service Portal / UI Builder</b>).</li><li>Build custom <b>widgets, pages, and layouts</b> with responsive and accessible design.</li><li>Integrate with core <b>ITSM modules</b> (Incidents, Requests, Catalog, Knowledge).</li><li>Enhance <b>UI/UX</b> using JavaScript, AngularJS, HTML5, CSS3, Bootstrap.</li><li>Ensure portal <b>performance, scalability, and security</b>.</li><li>Collaborate with ITSM, HR, and Business teams to translate requirements into solutions.</li></ul><p>Required Skills<br/>*</p><ul><li>Strong ServiceNow development experience: Service Portal, UI Builder, ITSM modules, Flow Designer.</li><li>Advanced knowledge of <b>JavaScript</b>, AngularJS, HTML5, CSS3, Bootstrap.</li><li>Experience with <b>REST APIs, integrations, JSON/XML</b>.</li><li>Hands-on with <b>custom widget development</b> and portal extensions.</li></ul><p>Preferred</p><ul><li>ServiceNow <b>CAD / Implementation Specialist certification</b>.</li><li>Prior experience building custom portals in enterprise environments.</li><li>Familiarity with <b>Agile/Scrum</b> methodology.</li></ul><p><b>Engagement:</b> Consulting</p><p>Job Type: Full-time</p><p>Pay: &#8377;471,876.22 - &#8377;1,716,208.48 per year</p><p>Benefits:</p><ul><li>Work from home</li></ul><p>Work Location: Remote</p>

Senior ServiceNow Developer

<p>We are looking for an experienced <b>ServiceNow Web Developer Consultant</b> to design and implement a <b>custom Employee Portal</b>. This role combines strong ServiceNow expertise with modern web technologies to deliver intuitive, scalable, and high-performing solutions.</p><p>Key Responsibilities</p><ul><li>Develop and customize the ServiceNow Employee Portal (using <b>Service Portal / UI Builder</b>).</li><li>Build custom <b>widgets, pages, and layouts</b> with responsive and accessible design.</li><li>Integrate with core <b>ITSM modules</b> (Incidents, Requests, Catalog, Knowledge).</li><li>Enhance <b>UI/UX</b> using JavaScript, AngularJS, HTML5, CSS3, Bootstrap.</li><li>Ensure portal <b>performance, scalability, and security</b>.</li><li>Collaborate with ITSM, HR, and Business teams to translate requirements into solutions.</li></ul><p>Required Skills</p><ul><li><b>4&ndash;5+ years of ServiceNow development experience</b></li><li>Strong ServiceNow development experience: Service Portal, UI Builder, ITSM modules, Flow Designer.</li><li>Advanced knowledge of <b>JavaScript</b>, AngularJS, HTML5, CSS3, Bootstrap.</li><li>Experience with <b>REST APIs, integrations, JSON/XML</b>.</li><li>Hands-on with <b>custom widget development</b> and portal extensions.</li></ul><p>Preferred</p><ul><li>ServiceNow <b>CAD / Implementation Specialist certification</b>.</li><li>Prior experience building custom portals in enterprise environments.</li><li>Familiarity with <b>Agile/Scrum</b> methodology.</li></ul><p><b>Location:</b> Remote | <b>Engagement:</b> Consulting</p><p>Job Type: Full-time</p><p>Pay: &#8377;471,876.22 - &#8377;1,716,208.48 per year</p><p>Benefits:</p><ul><li>Work from home</li></ul><p>Work Location: Remote</p>

ServiceNow Web Developer

Infosys

<div><h2 class="jobSectionHeader"><b>Job Description:</b></h2><br>
<ul>
<li>Role Summary</li>
<li>We are seeking experienced professionals for the role of ITSM Automation Consultant</li>
<li>This role involves designing and implementing automation solutions within IT Service Management ITSM environments using platforms such as ServiceNow BMC Helix and Remedy</li>
<li>The ideal candidate will have hands on experience with ITOM Performance Insights PI and intelligent automation tools like NowAssist</li></ul><br>
<h2 class="jobSectionHeader"><b>
Key Responsibilities:</b></h2><br>
<ul>
<li>Key Responsibilities</li>
<li>Architect and implement automation workflows within ITSM platforms including ServiceNow SNOW and BMC Helix</li>
<li>Leverage modules such as ITOM Performance Insights PI and NowAssist to drive service efficiency and reliability</li>
<li>Integrate and automate service management processes across incident change problem and asset management</li>
<li>Collaborate with stakeholders to identify automation opportunities and define technical requirements</li>
<li>Develop and maintain automation scripts and orchestration logic to support self service and self healing capabilities</li>
<li>Ensure compliance with ITIL standards and enterprise governance policies</li>
<li>Provide technical leadership and mentorship to junior consultants and developers</li></ul><br>
<h2 class="jobSectionHeader"><b>
Technical Requirements:</b></h2><br>
<ul>
<li>Required Skills Experience</li>
<li>Strong hands on experience with ServiceNow modules ITOM PI NowAssist</li>
<li>Experience with BMC Helix BMC Remedy and RemedyForce platforms</li>
<li>Proficiency in scripting and workflow automation within ITSM environments</li>
<li>Understanding of ITIL processes and service management best practices</li>
<li>Ability to design scalable and maintainable automation solutions</li>
<li>Excellent communication and stakeholder engagement skills</li></ul><br>
<h2 class="jobSectionHeader"><b>
Additional Responsibilities:</b></h2><br>
<ul>
<li>Ability to develop value creating strategies and models that enable clients to innovate drive growth and increase their business profitability</li>
<li>Good knowledge on software configuration management systems</li>
<li>Awareness of latest technologies and Industry trends</li>
<li>Logical thinking and problem solving skills along with an ability to collaborate</li>
<li>Understanding of the financial processes for various types of projects and the various pricing models available</li>
<li>Ability to assess the current processes identify improvement areas and suggest the technology solutions</li>
<li>One or two industry domain knowledge</li>
<li>Client Interfacing skills</li>
<li>Project and Team management</li></ul><br>
<h2 class="jobSectionHeader"><b>
Preferred Skills:</b></h2>
Technology-&gt;Infrastructure- Administration, Monitoring-&gt;Remedy-Design and Remedy-Administration-&gt;Service Now,Technology-&gt;Infra_ToolAdministration-ITSM-&gt;ServiceNow,Technology-&gt;Infra_ToolAdministration-ITSM-&gt;ServiceNow-ITOM</div>

ITSM Automation Consultant

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