servicenow integration specialist

SHI International

<div><h1 class="jobSectionHeader"><b>About Us
</b></h1><p></p><p><b>Since 1989, SHI International Corp. has helped organizations change the world through technology. We&rsquo;ve grown every year since, and today we&rsquo;re proud to be a $16 billion global provider of IT solutions and services.<br>
</b></p><p></p><p><b>Over 17,000 organizations worldwide rely on SHI&rsquo;s concierge approach to help them solve what&rsquo;s next. But the heartbeat of SHI is our employees &ndash; all 7,000 of them. If you join our team, you&rsquo;ll enjoy:
</b></p><ul><li><p><b>Our commitment to diversity, as the largest minority- and woman-owned enterprise in the U.S.
</b></p></li><li><p><b>Continuous professional growth and leadership opportunities.
</b></p></li><li><p><b>Health, wellness, and financial benefits to offer peace of mind to you and your family.
</b></p></li><li><p><b>World-class facilities and the technology you need to thrive &ndash; in our offices or yours.
</b></p></li></ul><p></p><h1 class="jobSectionHeader"><b>Job Summary
</b></h1><p></p>We&rsquo;re looking for a ServiceNow Technical Consultant with strong experience in Technology Provider Service Management (TPSM) to join our ServiceNow practice as a technical implementation specialist for customer onboarding, system integrations, and automated testing. You&rsquo;ll support customer implementations end-to-end&mdash;ensuring smooth configuration, successful User Acceptance Testing (UAT), and ongoing service delivery and quality.
<p></p><p><b>Role Description
</b></p><div><ul><li><p>Install and configure ServiceNow integration functionality for both provider and consumer environments.
</p></li></ul></div><div><ul><li><p>Set up vendor catalog items, mappings, and data transformations.
</p></li></ul></div><div><ul><li><p>Configure remote tasks for bi - directional synchronization.
</p></li></ul></div><div><ul><li><p>Apply and maintain the customer onboarding playbook, including associated workflows.
</p></li></ul></div><div><ul><li><p>Validate User Acceptance Testing (UAT) scenarios and baseline functionality.
</p></li></ul></div><div><ul><li><p>Support customer testers and provide instructions and workflow guidance.
</p></li></ul></div><div><ul><li><p>Troubleshoot UAT issues and triage with internal teams as needed.
</p></li></ul></div><div><ul><li><p>Ensure UAT environment readiness and confirm acceptance criteria.
</p></li></ul></div><div><ul><li><p>Build and update test plans and test suites for ongoing development and deployments.
</p></li></ul></div><div><ul><li><p>Support regression testing during upgrades.
</p></li></ul></div><div><ul><li><p>Reduce manual test effort through automation coverage.
</p></li></ul></div><div><ul><li><p>Act as a ServiceNow SME on deployed Technology Provider Service Management (TPSM) , func tionality to advise on expected solution behaviors and best practices.
</p></li></ul></div><div><ul><li><p>Execute onboarding playbooks and associated workflows.
</p></li></ul></div><div><ul><li><p>Guide customers through testing, including test scenario validation and workflow navigation.<br>
</p></li></ul></div><p><br>
<br>
<b>Behaviors and Competencies
</b></p><ul><li><p>Communication: Can effectively communicate complex ideas and information to diverse audiences and can facilitate effective communication between others.
</p></li><li><p>Adaptability: Can proactively adapt to challenging situations, anticipate changes, and make modifications to meet the demands of changing circumstances.
</p></li><li><p>Collaboration: Can proactively seek out diverse perspectives, facilitate open communication among team members, and drive toward consensus and action.
</p></li><li><p>Presenting: Can design and deliver engaging presentations, adapting the content and style to suit the audience, context, and medium.
</p></li><li><p>Interpersonal Skills: Can communicate effectively, build relationships, resolve conflicts, and influence others in significant situations.
</p></li><li><p>Willingness to Learn: Can regularly integrate new skills and knowledge into daily work and is open to feedback and making changes accordingly.
</p></li><li><p>Time Management: Can consistently use time effectively, balance multiple tasks, and meet deadlines.
</p></li><li><p>Organization: Can effectively coordinate multiple projects, delegate tasks where appropriate, and employ advanced organizational tools and methods.
</p></li><li><p>Analytical Thinking: Can synthesize complex data, identify patterns, draw insights, and present findings clearly and understandably.
</p></li><li><p>Initiative: Can proactively seek out challenges, initiate projects, and contribute to innovative ideas.<br>
</p></li></ul><p><br>
<br>
<b>Skill Level Requirements
</b></p><ul><li><p>Ability to simplify and effectively communicate complex problems to stakeholders across various functions and levels. - Intermediate
</p></li><li><p>Comprehensive understanding of the IT lifecycle to ensure efficient management and optimization of resources. - Intermediate
</p></li><li><p>The ability to understand customer needs, provide tailored solutions, and build strong, long-term customer relationships through a consultative approach. - Intermediate
</p></li><li><p>Demonstrated deep technical knowledge and proficiency in multiple technology areas to provide expert guidance and solutions. - Intermediate
</p></li><li><p>Knowledge in managing and optimizing Microsoft volume licensing agreements and operations to ensure compliance, cost-effectiveness, and alignment with organizational needs. - Intermediate<br>
</p></li></ul><p><br>
<br>
<b>Other Requirements
</b></p><div><ul><li><p>3 -5 years of experience supporting ServiceNow or similar CSM and ITSM environments.
</p></li></ul></div><div><ul><li><p>Hands on ServiceNow experience, especially with ServiceNow playbooks , integrations, process mapping, workflows, and catalog configuration.
</p></li></ul></div><div><ul><li><p>Experience supporting UAT, troubleshooting issues, and working with customers.
</p></li></ul></div><div><ul><li><p>Strong skills with Automated Test Framework ( ATF ) and test automation.
</p></li></ul></div><div><ul><li><p>Excellent communication and problem - solving abilities.
</p></li></ul><p></p><p><b>Preferred Requirements
</b></p><div><ul><li><p>ServiceNow certifications (CSA, CIS - ITSM, Micro- Certification - Integration Hub , etc.)
</p></li></ul></div><div><ul><li><p>Experience implementing , customizing, and supporting ServiceNow modules and features such as Integration Hub , Flow Designer, and cross - instance integrations
</p></li></ul></div><div><ul><li><p>Consulting or customer - facing experience deploying complex multi-platform solutions
</p></li></ul></div></div><p></p><p>The estimated annual pay range for this position is $100,000 - $170,000 which includes a base salary and bonus. The compensation for this position is dependent on job-related knowledge, skills, experience, and market location and, therefore, will vary from individual to individual. Benefits may include, but are not limited to, medical, vision, dental, 401K, and flexible spending.
</p><p></p><p>Equal Employment Opportunity &ndash; M/F/Disability/Protected Veteran Status</p></div>

ServiceNow Technical Consultant

<div></div><div><div><div><div><ul><div>7 - 9 Years</div>
<div></div><div>1 Opening</div>
 <div>Hyderabad</div></ul></div><p></p><div><br>
<div><div>
</div></div></div></div><div></div><div><h3 class="jobSectionHeader"><b>Role description</b></h3>
<div><p>Lead the maintenance, administration, and optimization of the ServiceNow platform, ensuring its stability, performance, and security. Design, develop, and implement integrations between ServiceNow and third-party systems using various integration tools (e.g., REST, SOAP, MID Server, IntegrationHub). Troubleshoot, diagnose, and resolve platform issues, including performance, integration errors, and other technical problems. Manage ServiceNow platform upgrades, patches, and releases, ensuring minimal disruption to business operations and compliance with change management processes. Customize and configure ServiceNow applications, including creating new modules, business rules, UI actions, workflows, and reports. Collaborate with cross-functional teams, including business analysts, IT teams, and external vendors, to gather requirements and design effective solutions. Maintain and enhance ServiceNow integrations with external systems, ensuring data consistency, synchronization, and seamless workflows. Ensure best practices and industry standards are followed for integration and platform maintenance. Develop and maintain technical documentation for customizations, integrations, and platform configurations. Provide ongoing technical support for ServiceNow platform users, troubleshooting issues and providing solutions to ensure optimal functionality. Mentor junior developers, sharing knowledge on platform maintenance, integrations, and best practices for ServiceNow development. Certifications: Must have CAD, CSA &amp; CIS (ITSM &amp; Discovery is mandatory) Certifications Mandatory Skills ITSM, ITOM, Integration, Cloud Discovery, Mid Servers Primary Skills Flow Designer, reports, dashboard, performance analytics, domain separation. Senior Developer with 7+ Years of Experience</p></div>
<h3 class="jobSectionHeader"><b>Skills</b></h3>
<div><p>servicenow,itsm,itom,integrationhub,</p></div></div></div></div><p></p>
<br><div><h3 class="jobSectionHeader"><b>About UST</b></h3>
<div>UST is a global digital transformation solutions provider. For more than 20 years, UST has worked side by side with the world&rsquo;s best companies to make a real impact through transformation. Powered by technology, inspired by people and led by purpose, UST partners with their clients from design to operation. With deep domain expertise and a future-proof philosophy, UST embeds innovation and agility into their clients&rsquo; organizations. With over 30,000 employees in 30 countries, UST builds for boundless impact&mdash;touching billions of lives in the process.</div></div>

Lead II - Software Engineering

Wipro

<div>
 Job description:
 <br/>
 <br/>
 Job Description
 <p>
  <strong>
   We are looking for a Senior ServiceNow Developer with strong expertise in platform scripting, ITSM processes, Service Catalog, Employee Center Pro, and enterprise integrations. The role requires hands-on development, deep understanding of ServiceNow best practices, and the ability to design scalable, secure, and high-performance solutions.
  </strong>
 </p>
 <p>
  &nbsp;
 </p>
 <p>
  <strong>
   Key Responsibilities
  </strong>
 </p>
 <p>
  <strong>
   &nbsp;
  </strong>
 </p>
 <ul>
  <li>
   <strong>
    Develop and maintain server-side and client-side scripts including Business Rules, Client Scripts, Script Includes, UI Actions, and ACLs using JavaScript.
   </strong>
  </li>
  <li>
   <strong>
    Customize and extend ITSM modules (Incident, Problem, Change, Request, CMDB) aligned with ITIL practices.
   </strong>
  </li>
  <li>
   <strong>
    Build and manage Service Catalog items, Record Producers, UI Policies, Catalog Client Scripts, and approval flows.
   </strong>
  </li>
  <li>
   <strong>
    Configure and enhance Employee Center Pro, UI Builder components, and Service Portal interfaces with strong focus on user experience.
   </strong>
  </li>
  <li>
   <strong>
    Implement Flow Designer flows, subflows, and actions; maintain and optimize legacy workflows where required.
   </strong>
  </li>
  <li>
   <strong>
    Design and support enterprise integrations using IntegrationHub, REST/SOAP APIs, MID Server, and ECC Queue.
   </strong>
  </li>
  <li>
   <strong>
    Lead integrations with SAP and other third-party systems such as HR, Finance, Monitoring, and Security tools.
   </strong>
  </li>
  <li>
   <strong>
    Manage Transform Maps, and integration-driven updates
   </strong>
   <strong>
    .
   </strong>
  </li>
 </ul>
 ͏
 <p>
  <strong>
   Mandatory Requirements
  </strong>
 </p>
 <ul>
  <li>
   <strong>
    6+ years of hands-on ServiceNow development experience
   </strong>
  </li>
  <li>
   <strong>
    Strong expertise in JavaScript, ServiceNow APIs, and platform architecture
   </strong>
  </li>
  <li>
   <strong>
    Proven experience with ITSM, Service Catalog, Employee Center Pro, IntegrationHub, and SAP integrations
   </strong>
  </li>
  <li>
   <strong>
    Strong understanding of ServiceNow performance, security, and upgrade standards
   </strong>
  </li>
  <li>
   <strong>
    Certifications: ServiceNow CSA and CAD (strongly preferred), with CIS (ITSM / Employee Experience) and IntegrationHub or Flow Designer micro-certifications preferred.
   </strong>
  </li>
 </ul>
 <p>
  &nbsp;
 </p>
 <p>
  &nbsp;
 </p>
 <p>
  Experience: 5+ Years .
 </p>
 <p>
  &nbsp;
 </p>
 <p>
  Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention.
 </p>
</div>


ServiceNow Developer

<div>Job Description<p></p><div><div><ul><li><div><b><br>
</b><br>
</div></li></ul></div></div><div><div><div><div>Job Title: ServiceNow Developer
</div></div></div></div><div><div><div><div>City: Riyadh
</div></div></div></div><div><div><div><div>State/Province: Riyadh Province
</div></div></div></div><div><div><div><div>Posting Start Date: 2/10/26
</div></div></div></div><div><div><div><div>Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients&rsquo; most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com.
</div></div></div></div><div><div><div><div>Job Description:
<div><div><div><h2 class="jobSectionHeader"><b>Job Description
</b></h2></div><div><div><b>We are looking for a Senior ServiceNow Developer with strong expertise in platform scripting, ITSM processes, Service Catalog, Employee Center Pro, and enterprise integrations. The role requires hands-on development, deep understanding of ServiceNow best practices, and the ability to design scalable, secure, and high-performance solutions.<br>
</b></div><div></div><div><b>Key Responsibilities<br>
</b></div><div></div><ul><li><b>Develop and maintain server-side and client-side scripts including Business Rules, Client Scripts, Script Includes, UI Actions, and ACLs using JavaScript.
</b></li><li><b>Customize and extend ITSM modules (Incident, Problem, Change, Request, CMDB) aligned with ITIL practices.
</b></li><li><b>Build and manage Service Catalog items, Record Producers, UI Policies, Catalog Client Scripts, and approval flows.
</b></li><li><b>Configure and enhance Employee Center Pro, UI Builder components, and Service Portal interfaces with strong focus on user experience.
</b></li><li><b>Implement Flow Designer flows, subflows, and actions; maintain and optimize legacy workflows where required.
</b></li><li><b>Design and support enterprise integrations using IntegrationHub, REST/SOAP APIs, MID Server, and ECC Queue.
</b></li><li><b>Lead integrations with SAP and other third-party systems such as HR, Finance, Monitoring, and Security tools.
</b></li><li><b>Manage Transform Maps, and integration-driven updates </b><b>.
</b></li></ul></div></div><div><div><h2 class="jobSectionHeader"><b>͏
</b></h2></div><div><div><b>Mandatory Requirements
</b></div><ul><li><b>6+ years of hands-on ServiceNow development experience
</b></li><li><b>Strong expertise in JavaScript, ServiceNow APIs, and platform architecture
</b></li><li><b>Proven experience with ITSM, Service Catalog, Employee Center Pro, IntegrationHub, and SAP integrations
</b></li><li><b>Strong understanding of ServiceNow performance, security, and upgrade standards
</b></li><li><b>Certifications: ServiceNow CSA and CAD (strongly preferred), with CIS (ITSM / Employee Experience) and IntegrationHub or Flow Designer micro-certifications preferred.
</b></li></ul></div></div></div></div></div></div></div><div><div><div><div>Mandatory Skills: ServiceNow Core .<br>
<p></p>Experience: 3-5 Years .<br>
<p></p>Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention.</div></div></div></div></div><p></p>

Devoteam

<div>
 <strong>
  Company Description
  <br/>
  <br/>
 </strong>
 <strong>
  Tech for People Unlocks the Future
  <br/>
  <br/>
 </strong>
 At Devoteam, we believe that technology, combined with strong human values, can actively drive change for the better. Discover how Tech for People is shaping the future, creating a positive impact on individuals and the world around us.
 <br/>
 <br/>
 With over 25 years of passion for technology and a presence in 18+ countries across EMEA and beyond, we are committed to leveraging innovation, expertise, and human-centric values to make a difference.
 <br/>
 <br/>
 <strong>
  Devoteam Culture &amp; Values:
  <br/>
  <br/>
 </strong>
 True innovation is born from a powerful culture, fused with meaningful values.
 <br/>
 <br/>
 <strong>
  Culture:
  <br/>
  <br/>
 </strong>
 <strong>
  Fair and courageous
  <br/>
  <br/>
 </strong>
 Everyone is treated fairly &ndash; this fuels bravery. At Devoteam, we always make fair decisions. We listen and are willing to be challenged, taking courageous decisions as a result. We help our employees to progress at every step and congratulate those who deserve it.
 <br/>
 <br/>
 <strong>
  Ambition and results
  <br/>
  <br/>
 </strong>
 Ambition is nurtured at every step &ndash; this drives results. We are ambitious entrepreneurs with a taste for performance, growth and celebrating success. Commitments are always kept as we seek to achieve profitable growth to create value and employment. We aim to bring as much value as possible to our clients, at every touchpoint.
 <br/>
 <br/>
 <strong>
  Learning and innovating
  <br/>
  <br/>
 </strong>
 Curiosity and learning are at our core &ndash; this stimulates innovation. At Devoteam, we are curious. We learn and embrace innovation constantly to meet challenges and build partnerships of excellence.
 <br/>
 <br/>
 <strong>
  Caring and sharing
  <br/>
  <br/>
 </strong>
 A caring attitude is infused into our culture &ndash; this encourages sharing. We believe in the power of teams, we promote support and collaboration.
 <br/>
 <br/>
 At Devoteam, we care about our teams and want to work in a positive, productive environment. We support the development of talent and careers,
 <br/>
 <br/>
 <strong>
  Values:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Respect
  </li>
  <li>
   Frankness
  </li>
  <li>
   Passion
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 Knowing that success is the result of collaboration. Alone, we go faster, but together, we go further.
 <br/>
 <br/>
 To know more about us, please visit: www.devoteam.com
 <br/>
 <br/>
 <strong>
  Job Description
  <br/>
  <br/>
 </strong>
 Devoteam is seeking a
 <strong>
  Senior ServiceNow Consultant
 </strong>
 to lead the design, development, and implementation of advanced ServiceNow solutions. The role focuses on delivering high-performing, scalable, and efficient applications, collaborating with stakeholders, and ensuring solutions align with business objectives.
 <br/>
 <br/>
 <strong>
  Key Responsibilities
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Lead the design, configuration, and customization of ServiceNow modules (ITSM, ITOM, HRSD, SecOps, CSM, etc.), including workflows, UI policies, business rules, client scripts, and integrations.
  </li>
  <li>
   Work closely with business stakeholders to understand needs, conduct workshops, and translate requirements into effective ServiceNow solutions.
  </li>
  <li>
   Maintain system stability, security, and performance, including upgrades, patches, platform enhancements, and instance optimization.
  </li>
  <li>
   Integrate ServiceNow with external systems (LDAP, Active Directory, third-party tools) and leverage IntegrationHub and automation capabilities to streamline workflows.
  </li>
  <li>
   Mentor and support junior team members, conduct code reviews, enforce best practices, and provide training on ServiceNow solutions.
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Qualifications
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   4+ years of experience with ServiceNow implementations, including senior-level responsibilities.
  </li>
  <li>
   Strong hands-on experience with ServiceNow development, customization, and integrations.
  </li>
  <li>
   Expert in JavaScript, Glide API, UI Policies, Business Rules, Client Scripts, Flow Designer, Workflows.
  </li>
  <li>
   Experience delivering multi-module ServiceNow projects and mentoring teams.
  </li>
  <li>
   Strong stakeholder management, consulting, and communication skills.
  </li>
  <li>
   Familiarity with Agile/Scrum delivery methodologies.
  </li>
  <li>
   Bachelor&rsquo;s or Master&rsquo;s degree in Computer Science, IT, or related field.
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Preferred Certifications
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   ServiceNow Certified System Administrator (CSA)
  </li>
  <li>
   ServiceNow Certified Application Developer (CAD)
  </li>
  <li>
   ServiceNow Certified Implementation Specialist (CIS) &ndash; ITSM
  </li>
  <li>
   ITIL Foundation certification
  </li>
  <li>
   Agile/Scrum certification
  </li>
 </ul>
</div>


Senior Servicenow Consultant

Unisys

<p></p><div><p><b>What success looks like in this role:
</b></p><p></p><ul><li><p>Design and develop solutions across the ServiceNow platform, focusing on integrations with third-party systems.
</p></li><li><p>Develop and maintain REST and SOAP APIs, scripted web services, and MID Server integrations.
</p></li><li><p>Implement and support ServiceNow modules like ITSM / ITOM / SecOps / IRM , Incident, Change, Problem, Knowledge, or custom applications.
</p></li><li><p>Work on end-to-end ServiceNow solution delivery, including architecture, design, development, and testing.
</p></li><li><p>Collaborate with cross-functional teams to understand requirements and translate them into technical solutions.
</p></li><li><p>Perform code reviews, troubleshoot issues, and ensure best practices in ServiceNow development.
</p></li><li><p>Maintain documentation of architecture, solutions, and processes.
</p></li><li><p>Ensure platform performance, scalability, and data integrity.
</p></li></ul><p></p><p><b>You will be successful in this role if you have:
</b></p><ul><li><p>5&ndash;7 years of hands-on experience with ServiceNow development and administration.
</p></li><li><p>Strong expertise in working on any of modules like ITSM / ITOM / SecOps / IRM
</p></li><li><p>Strong expertise in IntegrationHub, REST/SOAP APIs, webhooks, and scripted integrations.
</p></li><li><p>Experience with Flow Designer, Business Rules, Script Includes, UI Actions, and Client Scripts.
</p></li><li><p>Solid understanding of ITIL processes and their implementation in ServiceNow.
</p></li><li><p>Strong problem-solving, communication, and analytical skills.
</p></li><li><p>Ability to work independently and in a collaborative, team-oriented environment.
</p></li></ul><p></p><p>Preferred Qualifications:
</p><ul><li><p>ServiceNow Certified System Administrator (CSA) and/or Application Developer.
</p></li><li><p>Experience with Agile/Scrum methodologies.
</p></li><li><p>Familiarity with JavaScript, GlideScript, and modern web technologies.
</p></li><li><p>Experience in integrating with platforms like Azure AD, Workday, SAP, or other enterprise tools is a plus.
</p></li></ul><p></p><p>Unisys is proud to be an equal opportunity employer that considers all qualified applicants without regard to age, blood type, caste, citizenship, color, disability, family medical history, family status, ethnicity, gender, gender expression, gender identity, genetic information, marital status, national origin, parental status, pregnancy, race, religion, sex, sexual orientation, transgender status, veteran status or any other category protected by law.
</p><p></p><p><i>Local employment practices and rights may vary by jurisdiction and are subject to applicable local laws. This commitment includes our efforts to provide for all those who seek to express interest in employment the opportunity to participate without barriers.<br>
</i></p><p></p><p><i>If you are a US job seeker unable to review the job opportunities herein, or cannot otherwise complete your expression of interest, without additional assistance and would like to discuss a request for reasonable accommodation, please contact our Global Recruiting organization at </i><i>GlobalRecruiting@unisys.com </i><i>. US job seekers can find more information about Unisys&rsquo; </i><i>EEO commitment here </i><i>.</i></p></div>

Senior ServiceNow Developer

Advancesoft India Pvt Ltd.

<p><b>Job Description &ndash; ServiceNow Technical Business Analyst (BA) - Remote</b></p><p><b>=======================================================</b></p><p><b>Location:</b> Remote<br/><b>Role Type:</b> Full-Time / Permanent</p><p><b>Exp Required</b>: 5+ Yrs<br/><b>Compensation:</b> Best to the Industry<br/><b>Notice Period:</b> Immediate</p><p><b>Timezone</b>: Singapore Timezone</p><p><b>Role Overview</b></p><p>We are looking a <b>ServiceNow Technical Business Analyst (BA)</b> to work for a government sector project . The ideal candidate will have strong technical expertise in ServiceNow (preferably CSM), proven experience in system integration projects, and the ability to bridge business requirements with technical solutions.</p><p><b>Key Responsibilities</b></p><ul><li>Gather, analyze, and document business requirements for ServiceNow implementations.</li><li>Collaborate with stakeholders, technical teams, and vendors to ensure alignment of solutions with business needs.</li><li>Support ServiceNow configuration, integration, and workflow design (Flow Designer, PSDS architecture).</li><li>Conduct gap analysis and propose technical solutions for system integration projects.</li><li>Ensure compliance with project standards, policies, and government regulations.</li><li>Provide hands-on support in ServiceNow development or administration when required.</li><li>Assist in testing, validation, and deployment of ServiceNow modules (preferably CSM).</li></ul><p><b>Required Skills &amp; Experience</b></p><ul><li>5+ years of Business Analyst experience.</li><li>Minimum 3 years on <b>System Integration (SI) projects</b>.</li><li>Minimum 2 years of hands-on experience with <b>ServiceNow platform</b>, preferably <b>CSM</b>.</li><li>Strong technical understanding of ServiceNow integration capabilities, server configuration, Flow Designer, and PSDS architecture.</li><li>Hands-on experience with ServiceNow Development or Administration (CSM preferred).</li></ul><p><b>Certifications (Highly Desirable)</b></p><ul><li>ServiceNow CSM Implementation Specialist</li><li>ServiceNow CSA (Certified System Administrator)</li><li>ServiceNow Integration Hub Specialist</li><li>Business Analysis certifications such as <b>CBAP</b> or <b>CCBA</b> are advantageous</li></ul><p><b>Application Process</b></p><p>Interested candidates should send their profile to <b>ravi@advancesoftinc.com</b> along with:</p><ul><li>Current CTC:</li><li>Exp CTC:</li><li>Notice period details:</li><li>Total Relevant Exp:</li></ul><p>Job Types: Full-time, Contractual / Temporary<br/>Contract length: 24 months</p><p>Pay: ₹2,000,000.00 - ₹3,000,000.00 per year</p><p>Application Question(s):</p><ul><li>Will you work remotely on Singapore timezone?</li><li>Your Current CTC?</li><li>Your Expected CTC?</li><li>Your Notice Period?</li><li>Your Total Relevant Exp?</li></ul><p>Work Location: Remote</p>

Senior ServiceNow Technical Business Analyst

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