servicenow specialist

DXC Technology

<p><strong>Key Responsibilities:</strong></p><ul> <li>Lead the design, development, and implementation of ServiceNow solutions across ITSM, HRSD, and ITOM modules.</li> <li>Collaborate with business and IT stakeholders to gather requirements and translate them into scalable ServiceNow workflows and automations.</li> <li>Apply ITIL framework principles to optimize and align service management processes within ServiceNow.</li> <li>Manage integrations between ServiceNow and external systems to support seamless operations.</li> <li>Provide technical mentorship and leadership to project teams, ensuring quality and adherence to best practices.</li> <li>Stay current with ServiceNow platform updates and industry trends to continuously enhance solution capabilities.</li> <li>Drive continuous improvement initiatives leveraging ServiceNow functionalities to improve IT and HR service delivery.</li> </ul><p><strong>Required Skills and Experience:</strong></p><ul> <li>Strong hands-on experience with <strong>ServiceNow ITSM</strong>, <strong>HRSD</strong>, and <strong>ITOM</strong> modules.</li> <li>Solid understanding of <strong>ITIL</strong> processes and frameworks and their application within ServiceNow environments.</li> <li>Experience in scripting, workflow design, and platform customization.</li> <li>Proven ability to manage and deliver complex ServiceNow projects in a client-facing role.</li> <li>Excellent communication, stakeholder management, and problem-solving skills.</li> <li>Relevant certifications such as ServiceNow Certified System Administrator, Certified Implementation Specialist (CIS) for ITSM/HRSD/ITOM, and ITIL Foundation are highly desirable.</li> <li>Bachelor s degree in Computer Science, Information Technology, or related discipline.</li> </ul>

ServiceNow Senior Technical Consultant

JPMorganChase

<div><b>JOB DESCRIPTION</b><p><br>
We have an exciting and rewarding opportunity for you to take your software engineering career to the next level.
</p><p>As a Software Engineer III at JPMorgan Chase within the AI/ML &amp; Data platform team, you will be a seasoned member of an agile team, tasked with designing and delivering trusted, market-leading technology products in a secure, stable, and scalable manner. You will be responsible for implementing critical technology solutions across multiple technical areas, supporting various business functions to achieve the firm&rsquo;s business objectives.</p><p><b>
Job responsibilities</b></p><ul><li>
Develop and modify ServiceNow workflows, forms, lists, business rules, script includes, UI components</li><li>
Provide solutions through configuration and customization including, but not limited to: user interface, workflow administration, reports, data imports, integration, custom scripting and third-party software integrations by applying best practices</li><li>
Review and analyze the effectiveness and efficiency of existing configuration and workflows to develop strategies for improving or further integrations leveraging ServiceNow</li><li>
Develop requirements, craft and execute test plans, administer ServiceNow and serve as tier 2 support</li><li>
Identify ServiceNow system deficiencies and recommend solutions</li><li>
Participate in creating and developing standards, best practices, support guidelines and procedures</li><li>
Partner with integrations subject matter expert to use MID servers, APIs, web services, email and other relevant technology to integrate tools with the ServiceNow platform.</li><li>
Research new feature enhancements and functionalities from ServiceNow</li><li>
Expand and Implement other ServiceNow modules catering the entire Enterprise Service Management spectrum</li></ul><p>
</p><p><b>Required qualifications, capabilities, and skills</b></p><ul><li>
Formal training or certification on Software engineering concepts and 3+ years applied experience</li><li>
Experience in ServiceNow configuration &amp; administration with strong understanding of ServiceNow platform and PaaS model with relevance to ServiceNow integration solutions including SSO, SAML, SSL, Web Services, LDAP, JDBC, ODBC, REST, SCP, SFTP, and MID servers.</li><li>
Experience leveraging ServiceNow codeless technologies &ndash; Flow Designer and Integration Hub</li><li>
Experience with CMDB, and integration with other external tools</li><li>
Experience with Service Portal, Request Catalog and Automations across the ServiceNow platform</li><li>
Knowledge of AI and ML Capabilities</li><li>
Understanding of working with Web technologies such as SOAP, JSON, XML and Web Services</li><li>
Experience with ITOM modules (Orchestration, Service Mapping, Event Management and Discovery)</li></ul><p>
</p><p><b>Preferred qualifications, capabilities, and skills</b></p><ul><li>
ITIL foundations certification</li><li>
Exposure to cloud technologies</li><li>
Certified ServiceNow Administrator and Certified Implementation Specialist in one module (ITSM, ITOM, CSM, ITBM, HR)</li><li>
BS degree in Computer Science, similar technical field of study or equivalent practical experience</li></ul>
<b>ABOUT US</b></div>

Software Engineer III - ServiceNow

Dhara Consulting Group

<p></p><div><div><div><div>Posted today</div></div><p></p><div><div>
Public Trust</div></div><p></p><div><div>
Mid Level Career (5+ yrs experience)</div></div><p></p><div><div>
Unspecified</div></div><p></p><div><div>
IT - Software</div></div><p></p><div>
Melbourne, FL<b> (ON-SITE/OFFICE)</b></div></div><p></p><div><div>
A client of Innova Solutions is immediately hiring a Sr Specialist, Software Engineering.<br>
<br>
Job Title: Sr Specialist, Software Engineering
<br>
Duration: 6 Months Contract to Hire<br>
Location: Melbourne, Florida<br>
As a Sr Specialist, Software Engineering, you will have<br>
Key Responsibilities<br>
<ul><li>Design, develop, and configure ServiceNow applications, modules, workflows, and integrations based on approved solution designs.</li><li>Write, test, and maintain server-side and client-side scripts (Business Rules, Glide Scripts, Script Includes, UI Policies, etc.).</li><li>Implement robust integrations using REST/SOAP APIs, IntegrationHub, and MID Server.</li><li>Build and support ServiceNow custom applications and scoped solutions where appropriate.</li><li>Apply configuration management practices, ensuring compliance with platform standards and naming conventions.</li><li>Participate in sprint planning, backlog refinement, demos, and retrospectives following agile delivery methodology.</li><li>Execute unit testing, assist with user acceptance testing (UAT), and ensure code quality and maintainability.</li><li>Provide operational support, root-cause analysis, and performance optimization for ServiceNow components.</li><li>Support platform upgrades, patching, cloning, and troubleshooting.</li><li>Collaborate with the Platform Architect and Security team to implement secure coding practices and access control policies.</li></ul>
<br>
Ideal candidate will have:
<br>
<ul><li>Experience: 5&ndash;10+ years of hands-on ServiceNow development and implementation experience across multiple modules.</li><li>Technical Skills: Proficient in JavaScript, Glide API, Flow Designer, and ServiceNow data models.</li><li>Knowledge of enterprise integrations and authentication methods (OAuth, SAML, LDAP, etc.).</li><li>Familiarity with ITSM, ITOM, ITAM, or other enterprise modules.</li><li>Experience working within structured development lifecycles (Agile/Scrum).</li><li>Solid understanding of configuration management, update sets, release processes, and DevOps pipelines.</li><li>Strong analytical and problem-solving skills; ability to work independently in a fast-paced environment.</li><li>ServiceNow Certified System Administrator (CSA) &ndash; Required</li><li>ServiceNow Certified Application Developer (CAD) &ndash; Preferred</li><li>ServiceNow Certified Implementation Specialist (CIS) in one or more areas (ITSM, ITOM, etc.) &ndash; Preferred</li><li>Experience with C# is highly desirable, as several internal tools are developed in both Java and C#, and this skillset will support future integration efforts.</li><li>This position needs an Active Public Trust Clearance.</li></ul>
<br>
Qualified candidates should APPLY NOW for immediate consideration! Please hit APPLY to provide the required information, and we will be back in touch as soon as possible.<br>
We are currently interviewing to fill this and other similar positions. If this role is not a fit for you, we do offer a referral bonus program for referrals that we successfully place with our clients, subject to program guidelines. ASK ME HOW.<br>
<br>
Thank you!<br>
Naval Sisodia<br>
218-319-7936<br>
naval.sisodia@innovasolutions.com<br>
<br>
PAY RANGE AND BENEFITS:<br>
Pay Range*: $60 - $66 per hour.<br>
<br>
<ul><li>Pay range offered to a successful candidate will be based on several factors, including the candidate's education, work experience, work location, specific job duties, certifications, etc.</li></ul>
<br>
Benefits: Innova Solutions offers benefits( based on eligibility) that include the following: Medical &amp; pharmacy coverage, Dental/vision insurance, 401(k), Health saving account (HSA) and Flexible spending account (FSA), Life Insurance, Pet Insurance, Short term and Long term Disability, Accident &amp; Critical illness coverage, Pre-paid legal &amp; ID theft protection, Sick time, and other types of paid leaves (as required by law), Employee Assistance Program (EAP).<br>
<br>
ABOUT INNOVA SOLUTIONS: Founded in 1998 and headquartered in Atlanta, Georgia, Innova Solutions employs approximately 50,000 professionals worldwide and reports an annual revenue approaching $3 Billion. Through our global delivery centers across North America, Asia, and Europe, we deliver strategic technology and business transformation solutions to our clients, enabling them to operate as leaders within their fields.<br>
<br>
Recent Recognitions:<br>
<ul><li>Named One of America&rsquo;s Best Employers for New Grads by Forbes (2024)</li><li>Named One of the Best Companies to Work for by U.S. News &amp; World Report (Private Companies List, 2024-2025)</li><li>One of the Largest IT Staffing Firms in the US &ndash; Ranked #3 by Staffing Industry Analysts (SIA, 2024)</li><li>One of the Largest Staffing Firms in the US &ndash; Ranked #13 by Staffing Industry Analysts (SIA, 2024; includes Innova Solutions, Volt, &amp; HireGenics)</li><li>Named One of the Top Ten Private Companies in Atlanta by the Atlanta Business Chronicle (2023)</li><li>One of the Largest Certified Minority Business Enterprises (MBEs) in the United States (NMSDC, 2024)</li><li>AWS Advanced Tier Services Partner with 100+ certifications</li></ul>
<br>
Website: https://www.innovasolutions.com/<br>
<br>
Innova Solutions offers a referral bonus for qualified Ambassadors who refer eligible referrals. Submit referrals at https://innovasolutions.workllama.com/atsuser/anonreferafriend and earn $250-$1,000 per referral.<br>
<br>
Innova Solutions is an Equal Opportunity Employer and prohibits any kind of unlawful discrimination and harassment. Innova Solutions is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment on the basis of race, color, religion or belief, national origin, citizenship, social or ethnic origin, sex, age, physical or mental disability, veteran status, marital status, domestic partner status, sexual orientation, or any other status protected by the statutes, rules, and regulations in the locations where it operates. If you are an individual with a disability and need a reasonable accommodation to assist with your job search or application for employment, please contact us at hr@innovasolutions.com or (770) 493-5588. Please indicate the specifics of the assistance needed. Innova Solutions encourages all interested and qualified candidates to apply for employment opportunities. Innova Solutions (HireGenics/Volt) does not discriminate against applicants based on citizenship status, immigration status, or national origin, in accordance with 8 U.S.C. &sect; 1324b.<br>
The company will consider for employment qualified applicants with arrest and conviction records in a manner that complies with the San Francisco Fair Chance Ordinance, the Los Angeles Fair Chance Initiative for Hiring Ordinance, and other applicable laws.</div><div><div><b>
GROUP ID:</b> CXCOMFRC</div></div></div></div><p></p>

Sr Specialist, Software Engineering

<p></p><div><p>ECI is the leading global provider of managed services, cybersecurity, and business transformation for mid-market financial services organizations across the globe. From its unmatched range of services, ECI provides stability, security and improved business performance, freeing clients from technology concerns and enabling them to focus on running their businesses. More than 1,000 customers worldwide with over $3 trillion of assets under management put their trust in ECI.</p>
<p>
At ECI, we believe success is driven by passion and purpose. Our passion for technology is only surpassed by <b>our commitment to empowering our employees around the world</b>.</p>
<p><b>
The Opportunity:</b></p>
<p>
ECI is seeking a <b>ServiceNow Developer</b> who will be&mdash;<b>building and enhancing ServiceNow capabilities</b> while also<b> supporting and resolving platform-related cases</b>. This role is ideal for someone who enjoys hands-on development, troubleshooting real-world issues, and keeping the platform stable, scalable, and user-friendly.
<br>
The role requires strong technical development skills along with a solid understanding of <b>incident, case, and request support workflows</b> within ServiceNow.</p><p><br>
The ideal candidate is a hands-on technical who can translate business requirements into clean, maintainable, and performant ServiceNow configurations and custom applications while following platform best practices.</p>
<p>
This is a Hybrid role.</p>
<p><b>
What you will do:</b></p>
<p><b>
Responsibilities:</b></p>
<p></p>
<p><b>1. Platform Development:</b></p>
<ul>
<li>Assist in the development and customization of the ServiceNow platform, including scripting, UI customization, and data management.</li>
<li>Develop and enhance functionality across<b> ITSM, CSM, and FSM.</b></li>
<li>Configure workflows, Flow Designer, business rules, UI policies, client scripts, and script includes.</li>
<li>Build and maintain <b>Service Portal / UI Builder</b> components.</li>
<li>Enhance<b> Agent Workspace</b> and customer-facing experiences.</li>
<li>Support integrations using REST APIs and Integration Hub.</li>
<li>Ensure development follows ServiceNow best practices and remains upgrade safe.</li>
</ul>
<p><b>2. Technical Incident and Problem Resolution:</b></p>
<ul>
<li>Provide support for ServiceNow-related Cases, incidents and problems.</li>
<li>Assist in troubleshooting and resolving complex platform issues, ensuring timely resolution and minimal impact on operations.</li>
<li>Resolve<b> ServiceNow-related incidents, requests, and defect tickets.</b></li>
<li>Troubleshot issues related to:</li>
<li>Forms, fields, UI behavior, Access control (ACLs &amp; roles), Workflow and automation failures, Integrations and data issues, perform root cause analysis and implement permanent fixes.</li>
<li>Support production issues with appropriate prioritization (P1&ndash;P3).</li>
<li>Monitor platform health and address recurring issues proactively.</li>
</ul>
<p><b>3. Process and Technical Improvement:</b></p>
<ul>
<li>Identify and suggest technical enhancements to improve the efficiency and effectiveness of ServiceNow operations.</li>
<li>Collaborate with stakeholders to translate business requirements into detailed technical specifications.</li>
<li>Work closely with admins, product owners, and business stakeholders.</li>
<li>Participate in sprint planning, backlog grooming, and daily standups.</li>
<li>Document fixes, enhancements, and known issues in KBs.</li>
<li>Support platform upgrades, testing, and post-upgrade validation.</li>
<li>Balance time effectively between<b> new development and support work</b>.</li>
</ul>
<p><b>4. Technical Leadership:</b></p>
<ul>
<li>Receive technical guidance and mentorship from senior developers and the ServiceNow support team.</li>
<li>Foster a collaborative environment and promote knowledge sharing.</li>
</ul>
<p><b>5. Compliance and Documentation:</b></p>
<ul>
<li>Ensure technical compliance with ITIL best practices, corporate policies, and regulatory requirements.</li>
<li>Maintain comprehensive technical documentation for ServiceNow configurations, processes, and procedures.</li>
</ul>
<p><b>6. Training and Technical Support:</b></p>
<ul>
<li>Assist in developing and delivering technical training programs for end-users and administrators.</li>
<li>Provide support to users, ensuring effective utilization of the platform.</li>
</ul>
<p><b>7. Stakeholder Collaboration:</b></p>
<ul>
<li>Build and maintain strong technical relationships with key stakeholders, including IT, business units, and external vendors.</li>
<li>Act as a liaison between technical teams and business stakeholders to ensure alignment and effective communication.</li></ul><br>
<p></p>
<p><b>
Who you are:</b></p>
<ul>
<li><p><b>3-6 years</b> of experience in <b>ServiceNow development</b> and support.</p>
</li>
<li>Bachelor&rsquo;s degree in computer science, Information Technology, or a related field.</li>
<li>
<p>Strong experience supporting<b> live ServiceNow production environments</b></p>
</li>
<li><p>Working knowledge of <b>CSM, FSM, ITSM</b> processes (Incident, Request, Change, Problem)</p>
</li>
<li><p>Strong communication and interpersonal skills.</p>
</li>
<li><p>Experience in <b>MSP environments</b> with high ticket volumes</p>
</li>
<li><p>Experience supporting<b> Agent Workspace or Virtual Agent</b></p>
</li>
<li><p>ServiceNow certifications (CSA, CAD, CIS &ndash; ITSM/CSM/FSM)</p>
</li>
<li><p>Extensive experience with scripting languages (JavaScript, Glide, etc.).</p>
</li>
<li><p>Proficiency in web technologies (HTML, CSS, XML, etc.).</p>
</li>
<li><p>Experience with integration tools and techniques (REST, SOAP, etc.).</p></li></ul><br>
<p>
</p><p><b>Bonus points if you have:</b></p>
<ul>
<li>Excellent problem-solving and troubleshooting skills.</li>
</ul><ul><li>Strong communication and interpersonal skills.</li></ul><br>
<p></p>
<p>
ECI&rsquo;s culture is all about connection &ndash; connection with our clients, our technology and most importantly with each other. In addition to working with an amazing team around the world, ECI also offers a competitive compensation package and so much more! If you believe you would be a great fit and are ready for your best job ever, <b>we would like to hear from you!</b></p><br>
<p></p>
<p><b>
Love Your Job, Share Your Technology Passion, Create Your Future Here!</b></p><br>
<p></p>
<p>
#LI-Hybrid</p></div><p></p>

ServiceNow Developer

GROWTH CONSULTANT

<p>Sr. ServiceNow Developer – 14-16 yrs</p><p><strong>Role Summary</strong> </p><ul><li><p>Configure and customize ServiceNow H&S modules ( health & Safety), ensuring alignment with architecture and business requirements.</p></li><li><p>Configure H&S applications (incident, hazard, inspections, risk assessments)</p></li><li><p>Build forms, workflows, dashboards, and notifications</p></li><li><p>Implement role-based access controls (ACLs)</p></li><li><p>Collaborate with architect and BA to deliver solutions</p></li></ul><p></p>

Servicenow Developer

ExxonMobil

<p></p><div><p><b>About us</b></p><p></p><p><br>
At ExxonMobil, our vision is to lead in energy innovations that advance modern living and a net-zero future. As one of the world&rsquo;s largest publicly traded energy and chemical companies, we are powered by a unique and diverse workforce fueled by the pride in what we do and what we stand for.</p><p></p><p><br>
The success of our Upstream, Product Solutions and Low Carbon Solutions businesses is the result of the talent, curiosity and drive of our people. They bring solutions every day to optimize our strategy in energy, chemicals, lubricants and lower-emissions technologies.</p><p></p><p><br>
We invite you to bring your ideas to ExxonMobil to help create sustainable solutions that improve quality of life and meet society&rsquo;s evolving needs. Learn more about <b>our What and our Why</b> and how we can<b> </b>work<b> together</b>.</p><div><div><div><h2 class="jobSectionHeader"><b>
ExxonMobil&rsquo;s affiliates in India</b></h2></div><div><p>
ExxonMobil&rsquo;s affiliates have offices in India in Bengaluru, Mumbai and the National Capital Region.</p><p><br>
</p><p>ExxonMobil&rsquo;s affiliates in India supporting the Product Solutions business engage in the marketing, sales and distribution of performance as well as specialty products across chemicals and lubricants businesses. The India planning teams are also embedded with global business units for business planning and analytics.</p><p></p><p><br>
ExxonMobil&rsquo;s LNG affiliate in India supporting the upstream business provides consultant services for other ExxonMobil upstream affiliates and conducts LNG market-development activities.</p><p></p><p><br>
The Global Business Center - Technology Center provides a range of technical and business support services for ExxonMobil&rsquo;s operations around the globe.</p><p></p><p><br>
ExxonMobil strives to make a positive contribution to the communities where we operate and its affiliates support a range of education, health and community-building programs in India. Read more about our Corporate Responsibility Framework.</p><p></p><p><br>
To know more about ExxonMobil in India, visit ExxonMobil India and the Energy Factor India.</p></div></div><div><div><h2 class="jobSectionHeader"><b>
What role you will play in our team</b></h2></div><p></p><div><p><br>
Responsible for ensuring strong understanding of and adherence to IT Service Management/ITIL processes across EMIT. Work closely with stakeholders to expand the adoption of Incident, Change, Request, and Problem Management and achieve full value from ServiceNow capabilities. End to end planning and stewardship of rolling out new ServiceNow module capabilities. ServiceNow is emerging as a key IT ERP system and will be involved in multiple projects to facilitate GBS and other corporate strategies.</p></div></div><div><div><h2 class="jobSectionHeader"><b>
What you will do</b></h2></div><p></p><div><br>
<ul><li>
Define, maintain, and communicate IT Service Management (ITSM) policies and guardrails</li><li>
Actively monitor health of ITIL/ITSM processes and define improvement opportunities.</li><li>
Define/translate process requirements to user stories for ServiceNow ITSM system for development/implementation.</li><li>
Develop implementation strategy and design requirements to enable new functionality in ServiceNow.</li><li>
Engagement with key stakeholders to ensure ServiceNow is used effectively to meet their strategic objectives.</li><li>
SME for Incident, Change, Request, and Problem management use of ServiceNow for the corporation</li><li>
Interaction with ServiceNow vendor to understand new functionality, report new issues, or request enhancements.</li><li>
Provide training for ITIL/ITSM processes and related use of ServiceNow ITSM system for global participants.</li></ul></div></div><div><div><h2 class="jobSectionHeader"><b>
About You</b></h2></div><p></p><div><p><b><br>
Skills and Qualifications</b></p><br>
<ul><li>
B.S, BCA, BBA or any computer application related degrees or relevant</li><li>
1 to 3 years of equivalent work experience in ITIL or ITSM&rsquo;</li><li>
Familiarity with incident, change, and request usage. ITIL or ServiceNow training not required but beneficial.</li><li>
Background in IT operations (FI or applications).</li><li>
Strong communication skills - The success of ITSM practices corporate wide rely on effective communication of the benefits, risk consequences, and applicability.</li><li>
Strong MOC skills in order to coordinate changes to processes and system usage across EMIT and in some cases business users.</li><li>
UX knowledge and experience &ndash; beneficial for the process and interface/portal design/update.</li><li>
Familiarity with incident, change, and request usage. ITIL or ServiceNow training not required but beneficial.</li><li>
Background in IT operations</li><li>
ITIL, Change Management</li></ul><p><b><br>
Preferred Qualifications/ Experience</b></p><br>
<ul><li>
Strong communication skills - The success of ITSM practices corporate wide rely on effective communication of the benefits, risk consequences, and applicability.</li><li>
UX knowledge and experience &ndash; beneficial for the process and interface/portal design/update.</li></ul></div></div><div><div><h2 class="jobSectionHeader"><b>
Your benefits</b></h2></div><p></p><div><p><br>
An ExxonMobil career is one designed to last. Our commitment to you runs deep: our employees grow personally and professionally, with benefits built on our core categories of health, security, finance and life. We offer you:</p><ul><li>
Competitive compensation</li><li>
Medical plans, maternity leave and benefits, life, accidental death and dismemberment benefits</li><li>
Retirement benefits</li><li>
Global networking &amp; cross-functional opportunities</li><li>
Annual vacations &amp; holidays</li><li>
Day care assistance program</li><li>
Training and development program</li><li>
Tuition assistance program</li><li>
Workplace flexibility policy</li><li>
Relocation program</li><li>
Transportation facility</li></ul><p>
Please note benefits may change from time to time without notice, subject to applicable laws. The benefits programs are based on the Company&rsquo;s eligibility guidelines.</p></div></div><div><div><h2 class="jobSectionHeader"><b>
Stay connected with us</b></h2></div><p></p><div><br>
<ul><li>
Learn more about ExxonMobil in India, visit <b>ExxonMobil India</b><b> </b>and <b>Energy Factor India</b><b>.</b></li><li>
Follow us on<b> </b><b>LinkedIn</b><b> and </b><b>Instagram</b><b>
</b></li><li>Like us on <b>Facebook</b></li><li>
Subscribe our channel at <b>YouTube</b></li></ul></div></div><div><div><h2 class="jobSectionHeader"><b>
EEO Statement</b></h2></div><div><p>
ExxonMobil is an Equal Opportunity Employer:</p><p></p><p><br>
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin or disability status.</p></div></div><div><div><h2 class="jobSectionHeader"><b>
Business solicitation and recruiting scams</b></h2></div><p></p><div><p><br>
ExxonMobil does not use recruiting or placement agencies that charge candidates an advance fee of any kind (e.g., placement fees, immigration processing fees, etc.). Follow the LINK to understand more about recruitment scams in the name of ExxonMobil.</p><p></p><p><br>
Nothing herein is intended to override the corporate separateness of local entities. Working relationships discussed herein do not necessarily represent a reporting connection, but may reflect a functional guidance, stewardship, or service relationship.</p><p><br>
</p><p>Exxon Mobil Corporation has numerous affiliates, many with names that include ExxonMobil, Exxon, Esso and Mobil. For convenience and simplicity, those terms and terms like corporation, company, our, we and its are sometimes used as abbreviated references to specific affiliates or affiliate groups. Abbreviated references describing global or regional operational organizations and global or regional business lines are also sometimes used for convenience and simplicity. Similarly, ExxonMobil has business relationships with thousands of customers, suppliers, governments, and others. For convenience and simplicity, words like venture, joint venture, partnership, co-venturer, and partner are used to indicate business relationships involving common activities and interests, and those words may not indicate precise legal relationships.</p></div></div></div><p>
Nothing herein is intended to override the corporate separateness of local entities. Working relationships discussed herein do not necessarily represent a reporting connection, but may reflect a functional guidance, stewardship, or service relationship.</p><p></p><p><br>
Exxon Mobil Corporation has numerous affiliates, many with names that include ExxonMobil, Exxon, Esso and Mobil. For convenience and simplicity, those terms and terms like corporation, company, our, we and its are sometimes used as abbreviated references to specific affiliates or affiliate groups. Abbreviated references describing global or regional operational organizations and global or regional business lines are also sometimes used for convenience and simplicity. Similarly, ExxonMobil has business relationships with thousands of customers, suppliers, governments, and others. For convenience and simplicity, words like venture, joint venture, partnership, co-venturer, and partner are used to indicate business relationships involving common activities and interests, and those words may not indicate precise legal relationships.</p></div>

IT Service Management Business Process Analyst

Prodapt Solutions

<div>Overview:
<p>
Join our team to deliver powerful insights to help our clients navigate the ever-changing threat design and technology as we partner with clients to transform finance.</p><p></p><p><br>
Skills Required: ServiceNow + GRC + IRM</p><p></p><p><b><br>
Work you&rsquo;ll do:</b></p><ul><li>
Highly proficient in configuring and developing on the ServiceNow platform, with a comprehensive understanding of core platform features, functionalities, secure application operations, and exception handling during ongoing operations.</li><li>
Facilitate the adoption of technology-based tools and methodologies to continuously enhance the monitoring, management, and reliability of services.</li><li>
Define architecture and design elements for the implementation of ServiceNow solutions, including the design of data/object models, technical workflow diagrams, and access control models.</li><li>
Analyze business requirements, define and document epics and user stories, create UI mock-ups, and adopt a hands-on approach to drive project success.</li><li>
Deliver ServiceNow training and provide support to teams on complex system configurations.</li><li>
Responsible for end-to-end use case design, workflow configurations, customizations, and deployments to higher environments.</li><li>
Demonstrate sound judgment and a pragmatic approach to delivering solutions that optimize architectural activities in alignment with organizational needs, business constraints, and technological realities.</li><li>
Possess the skills and knowledge necessary to support sales activities within the domain of expertise.</li></ul>
Responsibilities:
<p>
Cyber Strategy &amp; Transformation teams develop and transform cyber programs in line with a client's strategic objectives, regulatory requirements, and risk appetite. They keep the enterprise a step ahead of the evolving threat landscape and give stakeholders confidence in the organization's cyber posture. Services include the design of cyber organization, governance, and risk assessments. Services also encompass Cybersecurity Assessments and Frameworks, Cyber Transformation Management, Technology Software and Asset Compliance Management, Third Party Risk Management, Cyber Risk and Compliance, Solution Design and Implementation, and Cyber Risk Analytics and Quantification Reporting.</p><p></p><p><b><br>
Must Have Skills/Project Experience/Certifications:</b></p><ul><li>
7+ years of overall and relevant ServiceNow experience in implementing applications such as IRM (Integrated Risk Management), SIR, VR, TPRM, BCM.</li><li>
Demonstrated experience with technical aspects of ServiceNow, including workflow design, APIs, web services, and integrations using connectors (preferred).</li><li>
Hands-on experience configuring Workspace, UI Builder, Business Rules, Client Scripts, UI Policies, UI Scripts, UI Actions, UI Pages, Script Includes, Access Control Lists, complex workflows/Flow Designer, and migrating solutions to higher environments.</li><li>
Well-versed in various ServiceNow products and platform capabilities.</li><li>
Proficient in defining epics and user stories, creating UI mock-ups, and adopting a hands-on approach to drive results.</li><li>
Ability to conduct regular code reviews, adopt ServiceNow best practices for software design and development across the platform ecosystem, and provide technical guidance to colleagues and customers to resolve questions and issues.</li><li>
Experience designing, configuring, and developing product automations and integrations.</li><li>
Skilled in the design and development of scoped applications of varying complexity.</li><li>
Proficient in ServiceNow platform management such as deployments, upgrades and troubleshooting.</li><li>
Collaborate with Functional Consultants and Business Analysts to create and estimate user stories, and propose solutions that meet or exceed customer expectations for quality and user experience.</li><li>
Experience in developing and maintaining ServiceNow product knowledge and/or certifications.</li><li>
Ability to prioritize personal and team workloads and consistently meet deadlines.</li><li>
Excellent documentation, presentation, verbal, and written communication skills, with the ability to work effectively with teams across geographical locations.</li><li>
Must have delivered more than 2&ndash;3 projects end-to-end, from requirement gathering through to go-live.</li><li>
Optional: ServiceNow Certified System Administrator.</li></ul>
Requirements:
<p><b>
Good to Have Skills:</b></p><ul><li>
Must have ServiceNow IRM or Security Operations module implementation experience (like Risk Management, Audit Management, Policy Management, Vendor Risk Management &amp; SIR Modules, etc.)</li><li>
Good to have ITAM, SAM, HAM &amp; CMDB experience.</li><li>
Good to have ServiceNow Certified Application Developer (CAD).</li><li>
Good to have CIS - Risk and Compliance Implementation specialist certification.</li><li>
Good to have CIS &ndash; Security Incident Response Implementation specialist certification.</li><li>
Good to have CIS &ndash; Third Party Risk Management Implementation specialist certification.</li><li>
Good to have CIS &ndash; Vulnerability Response Implementation specialist certification.</li><li>
Good to have knowledge of strategic roadmap development for GRC technologies ServiceNow and other like RSA Archer, MetricStream.</li></ul></div>

ServiceNow Technical Lead

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