services advisor

Ornua

Company Background
<br>Ornua is a dairy co-operative which sells dairy products on behalf of its members, Ireland’s dairy processors and, in turn, Irish dairy farmers. Founded in 1961, the Ornua Co-operative has become Ireland’s largest exporter of Irish dairy products, exporting to 110 countries worldwide. Headquartered in Dublin, it has annualized sales of over $4.3 billion and a global team of 2,900 employees. Ornua operates from 10 global business units, including 13 production facilities located worldwide. Ornua’s consumer brands including Kerrygold, Dubliner, Pilgrims Choice, Forto and BEO. Ornua Ingredients is responsible for the procurement of Irish and non-Irish dairy products and for the sale of ingredients to food manufacturing and foodservice customers around the world.
<br>Ornua’s Values
<br>At Ornua, our Values lie at the core of everything that we do and how we behave both individually and as a business. Our five values, and their underlying behaviors, encourage us to Seek and Embrace New Ideas , Make It Happen , Be Our True Selves , Show You Care and Achieve Great Things Together. Ornua’s Growth
<br>At Ornua, our co-operative ethos lies at the heart of how we do business. We care passionately about driving sustainable, profitable growth, underpinned by our ambitious ‘Path to Prosper’ strategy. We have delivered significant growth in our core business, and we have ambitious plans for continued growth over the next five years.
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<b>Job Summary:</b><br>
The People Services Advisor is responsible for daily, administrative coordination of general shared service tasks including data entry and maintenance, onboarding, offboarding, employee changes, ticket management, supporting full HR Team for administrative functions amongst other standard Shared Service functions.
<br>The People Services Advisor is responsible for the execution of daily shared service tasks—including data entry and maintenance, onboarding, offboarding, employee changes, and ticket management—while providing administrative support to HR colleagues to deliver a seamless, optimal employee experience.
<br><b>Essential Job Duties & Responsibilities:</b> Serves as subject-matter expert for People Services including general HR questions, advising on policies and pay practices, system expert for both employee and manager usage, general pay and benefit questions, etc. Responsible for collaborating with Talent Acquisition, HRBPs, and Managers to support onboarding of new hires by verifying offer letters, launching onboarding modules, ensuring timely completion of checklists, supporting new hire orientation, and setting up new hires for success. Manages data entry into multi-systems and ensures data is maintained and accurate. Assists in the creation and processing of standard reports and ad hoc reports as requested by team, stakeholders, vendors, etc. Manages incoming People Service tickets to be addressed timely and accurately which requires multi-system processes and communications. Responsible for ensuring data accuracy in all systems to pull and manage standard reports on daily, weekly, monthly, quarterly, and annual basis for legal compliance in various functions such as 401K, benefits, state reporting, federal reporting, etc. Supports leave management with the administrative tasks for leave requests, accommodation requests, workers compensation claims, etc. – coordinating applicable communication with the employee and/or third-party partners Supports payroll and benefits administration tasks with timely and accurate data entry to ensure employee changes are input into the systems within the approved timeframe. May support other People Service functions including but not limited to benefit plan builds, internal audits, recordkeeping solutions, various projects, recruitment, training, performance management, policy creation, procedure creation, etc. People Services North America Partners with HR colleagues in developing new or improving existing HR business processes and programs Assists in Global People Services projects as needed. All other duties as assigned.
<br><b>Required Skills & Abilities:</b> Foundational knowledge of general human resources functions including but not limited to policy interpretation, payroll, benefits, etc. Foundational knowledge of US employment laws and regulatory compliance. Ability to manage data and processes accurately and efficiently in multiple technology platforms including but not limited to Centrally HR, PeopleDoc, and Bloom. Strong aptitude for technology usage and future-state development. Proficient knowledge of Microsoft Suite platforms. Proficient knowledge in reporting including data builds and review through standard and customize reporting. Foundational knowledge of benefit programs and how to administer to the general employee population. Foundational knowledge of HR compliance and risk assessments with knowledge of internal and external processes. Strong written and verbal communication to meet various audiences through multiple media platforms. Strong customer focus and ability to interact with employees at all levels Ability to work independently and as a team including ability to cross-train others. Ability to work remotely and in the office.
<br><b>Education & Experience:</b> Associate’s degree in HR, finance, accounting, business, or related field preferred. Minimum of 2 years’ experience in HR, business administration or related experience required; combination of education and related equivalent experience will be considered. Minimum of 2 years’ experience using HR technology platforms; experience implementing new HR technologies including pre-planning, build, implementation, and post-go-live support highly preferred. Minimum of 2 years’ experience in payroll and benefits administration, preferably in a globally integrated company with multi-state operations Bilingual Spanish desirable
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<b>About the Work Environment:</b><br>
This role is primarily an office-based role in a setting that allows for collaboration, productivity, development, and growth. Must be able to sit for extended periods of time up to (8) hours a day. Ability to be able to interpret information and communicate through various media such as headsets, webcams, phones, emails, etc. Ability to move within an office for administrative functions such as accessing the printer, fax, etc. (with or without accommodation). Ability to work in an environment with distractions. Ability to lift, carry, and move standard office items up to 10 pounds and occasionally up to 25 pounds. Ability to travel to various locations throughout the US and potential for international travel.
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Ornua North America is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
<br>Ornua North America participates in E-Verify; applicants must be authorized to work in the U.S. This position is not eligible for Visa sponsorship.

People Services Advisor

City of Seattle

JOB
<br>Aging and Disability Services, a division of the Human Services Department has received Veteran, Seniors and Human Services Levy funds to hire a Multidisciplinary Team Coordinator for the Seattle-King County Elder Abuse Multidisciplinary Team (MDT). We are seeking a dynamic, innovative strategic advisor to join our team. This multidisciplinary team is a powerful, person-centered intervention that brings together professionals from across disciplines and systems to respond to complex cases of elder abuse. The team (comprised of prosecutors, a detective, APS investigators, ADS case managers, a victim advocate, a geriatrician and a forensic analyst, among others) will accept cases involving elder and vulnerable adult abuse, neglect and financial exploitation throughout King County.As our ideal team member, you will have a deep understanding of the range of providers who interact with older adults. You are enthusiastic about this job opportunity and have demonstrated interest in issues pertaining to elder abuse and aging. You will also commit to thinking and acting “outside the box” to support the MDT and bring this team to the next level. This role is highly visible and requires well-developed facilitation and presentation skills. You will have experience in project management and evaluation, data collection and reporting, and clinical expertise in working directly with older victims and/or their family members. You have strong boundaries and are experienced in handling sensitive, confidential case material.The MDT Coordinator’s role will primarily be to: a) facilitate team meetings and oversee all operations of the team, including all reporting requirements for data collection and evaluation; b) coordinate outreach and training to the general public, medical and social service providers, law enforcement and other first responders; and c) serve as a link to professionals and the public.The MDT Coordinator will co-locate between the King County Prosecuting Attorney’s Office located within the King County Courthouse and ADS offices and report to a Human Services Manager. This position is under review for Strategic Advisor 1 classification while the PDQ process is completed.
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EXAMPLE OF DUTIES
<br>Coordinate the day-to-day operations of Seattle-King County Elder Abuse MDT activities.Field calls from professionals referring cases to the MDT, assist with completion of intake form, and determine whether case is appropriate for staffing.Review cases screened out by APS on a regular basis; contact appropriate law enforcement agency, make referrals for services and to MDT, and reach out to victims as necessary.Coordinate case presentations and facilitate MDT meetings (twice monthly at a minimum).Follow up on cases that have been presented for MDT staffing and coordinate additional follow-up and meetings as necessary.Represent the MDT and its partners in building relationships with law enforcement, the medical community, the legal community, social service entities and other relevant agencies in King County. Coordinate proactive outreach and trainings to build a comprehensive network of community, professional, banking, and government organizations to increase and improve collaborative referrals, consultations, and victim services.Outreach proactively to priority populations to increase and improve referrals and victim services.Collect, track and report data, including case data from MDT discussions, consultations, outreach, and contacts developed.Track budget and collect data to ensure the MDT’s compliance with all reporting requirements.Synthesize information gathered and data collected from cases reviewed in order to determine gaps in systemic response to reports of abuse, neglect, and exploitation, and make recommendations to ADS and PAO for MDT resource allocation and training.
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SUPPLEMENTAL INFORMATION
<br>Your application will not be reviewed if these items are missing or incomplete.The pay range for this position is $50.08 - $75.12 hourly. Hiring Process Applications are reviewed after the posting closes. Qualified candidates must submit the following to be considered: Completed NEOGOV online application.Current résumé indicating relevant experience and education. Supplemental questionnaire responses.Offers of employment are contingent on verification of information provided by the applicant as part of the application process, which may include a detailed background check, pre-placement physical exam, and/or full driver's abstract, dependent upon position.The City of Seattle offers a comprehensive benefits package including vacation, holiday, and sick leave as well as medical, dental, vision, life, and long-term disability insurance for employees and their dependents. More information about employee benefits is available on the City's website at: https://www.seattle.gov/human-resources/benefits/employees-and covered family-members/most employees-plans.First time applying at the City of Seattle? View our tips and tricks for making your application stand out.Please note this job advertisement is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.Who may apply: This role is open to all candidates that meet the minimum qualifications. We value different viewpoints and life experiences. Your application will be considered regardless of race, color, creed, national origin, ancestry, sex, marital status, disability, religious or political affiliation, age, sexual orientation, or gender identity. The City of Seattle encourages people of all backgrounds to apply, including people of color, immigrants, refugees, women, LGBTQ+, people with disabilities, veterans, and those with diverse life experiences.

Human Services Strategic Advisor - Multidisciplinary Team Coordinator

<div><div><div><h2 class="jobSectionHeader"><b>Position Description</b></h2></div>
<p></p><div><div>Aging and Disability Services, a division of the Human Services Department has received Veteran, Seniors and Human Services Levy funds to hire a Multidisciplinary Team Coordinator for the Seattle-King County Elder Abuse Multidisciplinary Team (MDT). We are seeking a dynamic, innovative strategic advisor to join our team. This multidisciplinary team is a powerful, person-centered intervention that brings together professionals from across disciplines and systems to respond to complex cases of elder abuse. The team (comprised of prosecutors, a detective, APS investigators, ADS case managers, a victim advocate, a geriatrician and a forensic analyst, among others) will accept cases involving elder and vulnerable adult abuse, neglect and financial exploitation throughout King County.</div><div></div><div><br>
As our ideal team member, you will have a deep understanding of the range of providers who interact with older adults. You are enthusiastic about this job opportunity and have demonstrated interest in issues pertaining to elder abuse and aging. You will also commit to thinking and acting &ldquo;outside the box&rdquo; to support the MDT <i>and </i>bring this team to the next level. This role is highly visible and requires well-developed facilitation and presentation skills.<br>
</div><div></div><br>
<div>You will have experience in project management and evaluation, data collection and reporting, and clinical expertise in working directly with older victims and/or their family members. You have strong boundaries and are experienced in handling sensitive, confidential case material.</div><div></div><div><br>
The MDT Coordinator&rsquo;s role will primarily be to: a) facilitate team meetings and oversee all operations of the team, including all reporting requirements for data collection and evaluation; b) coordinate outreach and training to the general public, medical and social service providers, law enforcement and other first responders; and c) serve as a link to professionals and the public.</div><div></div><div><br>
The MDT Coordinator will co-locate between the King County Prosecuting Attorney&rsquo;s Office located within the King County Courthouse and ADS offices and report to a Human Services Manager. This position is under review for Strategic Advisor 1 classification while the PDQ process is completed.</div></div><p></p>
<div><h2 class="jobSectionHeader"><b>Job Responsibilities</b></h2></div>
<p></p><div><ul><li>Coordinate the day-to-day operations of Seattle-King County Elder Abuse MDT activities.</li><li>
Field calls from professionals referring cases to the MDT, assist with completion of intake form, and determine whether case is appropriate for staffing.</li><li>
Review cases screened out by APS on a regular basis; contact appropriate law enforcement agency, make referrals for services and to MDT, and reach out to victims as necessary.</li><li>
Coordinate case presentations and facilitate MDT meetings (twice monthly at a minimum).Follow up on cases that have been presented for MDT staffing and coordinate additional follow-up and meetings as necessary.</li><li>
Represent the MDT and its partners in building relationships with law enforcement, the medical community, the legal community, social service entities and other relevant agencies in King County.
</li><li>Coordinate proactive outreach and trainings to build a comprehensive network of community, professional, banking, and government organizations to increase and improve collaborative referrals, consultations, and victim services.</li><li>
Outreach proactively to priority populations to increase and improve referrals and victim services.</li><li>
Collect, track and report data, including case data from MDT discussions, consultations, outreach, and contacts developed.</li><li>
Track budget and collect data to ensure the MDT&rsquo;s compliance with all reporting requirements.</li><li>
Synthesize information gathered and data collected from cases reviewed in order to determine gaps in systemic response to reports of abuse, neglect, and exploitation, and make recommendations to ADS and PAO for MDT resource allocation and training.</li></ul></div><p></p>
<div><h2 class="jobSectionHeader"><b>Qualifications</b></h2></div>
<p></p><div><div><b>Minimum Qualifications:</b></div><div></div><div><br>
Experience: Four years&rsquo; clinical experience involving interviewing, crisis intervention or case management with older adults. Experience in project management including data collection and evaluation. Strong oral and written communication skills.</div><div></div><div><br>
Education: Bachelor&rsquo;s degree in social services, psychology, sociology or related field (or a combination education and/or training and/or work experience which provides the ability to perform the work of the class.)</div><div></div><div><br>
Certification/License: Current State of Washington driver's license required.</div><div></div><div><br>
OR: An equivalent combination of education and experience that demonstrates the ability to perform the position duties.</div><div><b><br>
Desired Qualifications:</b></div><div><br>
<ul><li>
Enjoy working in multi-disciplinary teams. Experience mediating competing interests or conflicts between team members.</li><li>
Foundational understanding of abuse, neglect and/or financial exploitation of older adults.</li><li>
Skilled in program/project management including knowledge of qualitative and quantitative data collection and analysis.</li><li>
Ability to work effectively within diverse workgroups and diverse work cultures with proven ability to collaborate with first responders, medical providers, community-based services, law enforcement, prosecutors, court personnel and governmental agencies.</li><li>
Strong written and oral communication skills, with demonstrated ability to effectively communicate with a diverse range of clients, providers, policy makers, partners, and staff.</li><li>
Extensive knowledge of Microsoft Word, Adobe Pro, SharePoint, Excel, Airtable and PowerPoint and others as required.</li><li>
Experience designing and providing training to adult learners.</li><li>
Thorough understanding of race &amp; social justice principals and impacts of systemic racism and oppression on communities served by the aging network.</li></ul></div></div><p></p>
<div><h2 class="jobSectionHeader"><b>Additional Information</b></h2></div>
<p></p><div><div><b>Your application will not be reviewed if these items are missing or incomplete.</b></div><div>
The pay range for this position is $50.08 - $75.12 hourly.</div><div><b>
Hiring Process</b><br>
 Applications are reviewed after the posting closes. Qualified candidates must submit the following to be considered:</div><ul><li>
Completed NEOGOV online application.</li><li>
Current r&eacute;sum&eacute; indicating relevant experience and education.</li><li>
Supplemental questionnaire responses.</li></ul><div><br>
Offers of employment are contingent on verification of information provided by the applicant as part of the application process, which may include a detailed background check, pre-placement physical exam, and/or full driver's abstract, dependent upon position.</div><div>
The City of Seattle offers a comprehensive benefits package including vacation, holiday, and sick leave as well as medical, dental, vision, life, and long-term disability insurance for employees and their dependents. More information about employee benefits is available on the City's website at: https://www.seattle.gov/human-resources/benefits/employees-and covered family-members/most employees-plans.</div><div><br>
First time applying at the City of Seattle? View our tips and tricks for making your application stand out. (Download PDF reader)</div><p>
Please note this job advertisement is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.</p><p><br>
Who may apply: This role is open to all candidates that meet the minimum qualifications. We value different viewpoints and life experiences. Your application will be considered regardless of race, color, creed, national origin, ancestry, sex, marital status, disability, religious or political affiliation, age, sexual orientation, or gender identity. The City of Seattle encourages people of all backgrounds to apply, including people of color, immigrants, refugees, women, LGBTQ+, people with disabilities, veterans, and those with diverse life experiences.</p></div></div></div><p></p>
<br><div></div><div><div><div><p>The City of Seattle offers a comprehensive benefits package including vacation, holiday and sick leave as well as medical, dental, vision, life and long-term disability insurance for employees and their dependents.</p></div></div></div>

United Al Saqer Group

<p><strong>We are looking for a personable service advisor to act as the liaison between our customers and service technicians. The service advisor's responsibilities include greeting customers, listening to requests, scheduling appointments, estimating costs, verifying insurance, conducting inspections, and test driving cars.</strong></p><p><strong>Main objectives of the role</strong></p><ul><li><p>Ensure premium service consulting tailored to the individual needs of each customer.</p></li><li><p>Boost sales through selling Aftersales products and services.</p></li><li><p>Loyalise customers and ensure customer satisfaction at any time.</p></li></ul><p><strong>Tasks</strong></p><ul><li><p>Performs service consulting by consulting with mechanics regarding necessary repairs and possible alternatives to expensive repairs.</p></li><li><p>Using your knowledge of our products and services to sell or provide in-depth information about available parts and service options to customers.</p></li><li><p>Maintaining positive customer relationships to ensure repeat business.</p></li><li><p>Ensuring all details on services rendered and costs are related to customers and processing their payments.</p></li><li><p>Liaising with service technicians about parts ordering and ensuring parts are available when needed.</p></li></ul><p><strong>Interfaces</strong></p><ul><li><p>Aftersales manager, Sales advisor, Workshop manager, Service assistant, Technicians, Team Leaders, Reception manager, Parts advisor.</p></li></ul><br><p><strong>To be a successful service advisor, you should have excellent customer service, interpersonal, and communication skills. You should also have a strong understanding of automotive technology and of the automotive industry.</strong><br></p><p><strong>To succeed in this role, you should have the following skills and experience:</strong></p><ul><li><p>A bachelor's degree in mechanical engineering or automotive related field</p></li><li><p>Professional service advisor experience of an automotive dealership</p></li><li><p>Strong industry knowledge and experience of automotive luxury brands (McLaren, Ferrari, Maserati, Lamborghini, Bugatti, etc.)</p></li><li><p>Proficiency with industry-specific software.</p></li><li><p>Excellent customer service, interpersonal, and communication skills.</p></li><li><p>Strong organizational, decision making, and problem-solving skills.</p></li><li><p>The ability to communicate with mechanics, customers, and management.</p></li><li><p>UAE driving license</p></li></ul>

Service Advisor

United Al Saqer Heavy Equipment LLC

<p>Get AI-powered advice on this job and more exclusive features.</p><p><strong>Job Description<br><br></strong><strong>We are looking for a personable service advisor to act as the liaison between our customers and service technicians. The service advisor's responsibilities include greeting customers, listening to requests, scheduling appointments, estimating costs, verifying insurance, conducting inspections, and test driving cars.<br><br></strong><strong>Main objectives of the role<br><br></strong><ul><li>Ensure premium service consulting tailored to the individual needs of each customer.</li><li>Boost sales through selling Aftersales products and services.</li><li>Loyalise customers and ensure customer satisfaction at any time.<br><br></li></ul><strong>Tasks<br><br></strong><ul><li>Performs service consulting by consulting with mechanics regarding necessary repairs and possible alternatives to expensive repairs.</li><li>Using your knowledge of our products and services to sell or provide in-depth information about available parts and service options to customers.</li><li>Maintaining positive customer relationships to ensure repeat business.</li><li>Ensuring all details on services rendered and costs are related to customers and processing their payments.</li><li>Liaising with service technicians about parts ordering and ensuring parts are available when needed.<br><br></li></ul><strong>Interfaces<br><br></strong><ul><li>Aftersales manager, Sales advisor, Workshop manager, Service assistant, Technicians, Team Leaders, Reception manager, Parts advisor.<br><br></li></ul>Job requirements<br><br><strong>To be a successful service advisor, you should have excellent customer service, interpersonal, and communication skills. You should also have a strong understanding of automotive technology and of the automotive industry.<br><br></strong><strong>To succeed in this role, you should have the following skills and experience:<br><br></strong><ul><li>A bachelor's degree in mechanical engineering or automotive related field</li><li>Professional service advisor experience of an automotive dealership</li><li>Strong industry knowledge and experience of automotive luxury brands (McLaren, Ferrari, Maserati, Lamborghini, Bugatti, etc.)</li><li>Proficiency with industry-specific software.</li><li>Excellent customer service, interpersonal, and communication skills.</li><li>Strong organizational, decision making, and problem-solving skills.</li><li>The ability to communicate with mechanics, customers, and management.</li><li>UAE driving license</li></ul></p></ul> Seniority level <ul><li> Seniority level Entry level</li></ul> Employment type <ul><li> Employment type Full-time</li></ul> Job function <ul><li> Job function Other</li><li> Industries Motor Vehicle Manufacturing</li></ul><p>Referrals increase your chances of interviewing at United Al Saqer Heavy Equipment LLC by 2x</p><p>Abu Dhabi Emirate, United Arab Emirates 3 days ago</p> Customer Service Advisor - Arabic speaker (Abu Dhabi) <p>Abu Dhabi, Abu Dhabi Emirate, United Arab Emirates 5 hours ago</p> Customer Service Advisor - Abudhabi- Medical background ( Arabic/ English Speaker) <p>Abu Dhabi, Abu Dhabi Emirate, United Arab Emirates 3 days ago</p> Officer- Customer Service (Emiratized Role) <p>Abu Dhabi, Abu Dhabi Emirate, United Arab Emirates 3 months ago</p> Guest Relations Executive (Emiratis Only) - Conrad Abu Dhabi Etihad Towers Customer Service Advisor ( Bilingual- English / Arabic ) Part time On Site -Abu Dhabi <p>Abu Dhabi, Abu Dhabi Emirate, United Arab Emirates 2 months ago</p> Customer Service Advisor ( Bilingual- English / Arabic ) Part time On Site -Abu Dhabi <p>Abu Dhabi Emirate, United Arab Emirates 6 hours ago</p><p>Abu Dhabi, Abu Dhabi Emirate, United Arab Emirates 4 months ago</p><p>Abu Dhabi Emirate, United Arab Emirates 3 weeks ago</p><p>Abu Dhabi Emirate, United Arab Emirates 3 weeks ago</p><p>We're unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.</p>

Speed O Garage

<p>Job Title: Service Advisor &amp; Estimator</p><p>Location: Al Quoz 4, Dubai</p><p>Company: Speed O Garage</p><p>Job Type: Full-time, In-Person</p><p>Job Summary</p><p>We are looking for an experienced and customer-focused Service Advisor &amp; Estimator to manage customer communication, prepare accurate quotations, coordinate with technicians, and ensure smooth workflow in the workshop.</p><p>The ideal candidate must be confident, responsible, and knowledgeable about automotive services.</p><p>Key Responsibilities</p><p>Customer Handling (B2C &amp; B2B)</p><ul><li>Greet walk-in, WhatsApp and phone customers professionally</li></ul><ul><li>Understand customer complaints and vehicle issues</li></ul><ul><li>Maintain strong customer relationships and follow-up</li></ul><ul><li>Provide clear explanations of recommended services</li></ul><p>Estimation &amp; Quotation</p><ul><li>Inspect vehicles with technicians to understand faults</li></ul><ul><li>Prepare accurate quotations for labour + parts</li></ul><ul><li>Provide estimates for mechanical, electrical, AC, suspension, and major/minor services</li></ul><ul><li>Send itemized quotations to customers and take approvals</li></ul><p>Workshop Coordination</p><ul><li>Create job cards with correct details</li></ul><ul><li>Assign jobs to mechanics and monitor progress</li></ul><ul><li>Coordinate with the parts department/suppliers</li></ul><ul><li>Ensure all approved jobs are completed correctly</li></ul><p>Billing &amp; Delivery</p><ul><li>Ensure final QC before vehicle delivery</li></ul><ul><li>Prepare and explain invoices clearly</li></ul><ul><li>Handle payment collection and closing job cards</li></ul><p>Follow-Up &amp; Retention</p><ul><li>Follow up on pending approvals</li></ul><ul><li>Call customers after service for feedback</li></ul><ul><li>Manage B2B fleet accounts professionally</li></ul><p>Required Skills &amp; Experience</p><ul><li>Minimum 1&ndash;3 years experience as Service Advisor / Estimator in UAE (preferred)</li></ul><ul><li>Strong knowledge of automotive repairs &amp; parts</li></ul><ul><li>Excellent communication skills (English required; Hindi/Arabic added advantage)</li></ul><ul><li>Ability to prepare accurate quotations</li></ul><ul><li>Good computer skills (WhatsApp, Excel, garage management systems)</li></ul><ul><li>Customer-focused and professional attitude</li></ul><ul><li>Must be available to work full-time in Al Quoz</li></ul><p>Education</p><ul><li>Diploma or technical background preferred</li></ul><ul><li>Automotive experience is mandatory</li></ul><p>Salary &amp; Benefits</p><ul><li>Competitive salary (based on experience)</li></ul><ul><li>Attractive incentive/commission structure</li></ul><ul><li>Staff benefits + career growth</li></ul><ul><li>Friendly and professional work environment</li></ul><p>Working Hours</p><ul><li>9 hours per day</li></ul><ul><li>6 days a week</li></ul><p>How to Apply</p><p>Send your CV via WhatsApp or Email: speedogarage@gmail.com</p><p>0545812721</p><p>speedogarages@gmail.com</p><p>Al Quoz 4 &ndash; Near Emirates Glass</p><p>Job Type: Full-time</p><p>Pay: AED4,000.00 - AED6,000.00 per month</p><p>Work Location: In person</p>

Toretto Auto Services

<p><b>Job Description: Service Advisor &ndash; Automotive</b></p><p>The Service Advisor serves as the primary liaison between customers and the workshop. They are responsible for understanding customer concerns, preparing accurate job cards, recommending necessary services, and ensuring timely and high-quality delivery of vehicles. The role requires strong communication skills, technical understanding of automotive systems, and a focus on customer satisfaction.</p><p><b>Key Responsibilities </b></p><p><b>Customer Interaction</b></p><ul><li>Greet customers and understand their vehicle concerns and service requirements.</li><li>Document customer complaints clearly and translate them into actionable repair orders/job cards.</li><li>Provide accurate service estimates including costs, labor, and timelines.</li><li>Communicate recommended maintenance and repair services and obtain customer approval.</li></ul><p><b>Service Coordination</b></p><ul><li>Coordinate with the workshop team (technicians, parts, quality control) to ensure proper service workflow.</li><li>Monitor vehicle progress and update customers proactively on status, delays, or additional findings.</li><li>Ensure availability and correct issuance of spare parts required for service tasks.</li><li>Conduct final inspection in coordination with technicians before delivery.</li></ul><p><b>Delivery &amp; Follow-Up</b></p><ul><li>Explain the work performed, billing details, and warranty coverage to the customer at delivery.</li><li>Ensure timely closure of service orders and maintain accurate documentation.</li><li>Follow up with customers post-service to ensure satisfaction and gather feedback.</li><li>Handle customer concerns, escalations, and coordinate with management for resolutions.</li></ul><p><b>Sales &amp; Service Targets</b></p><ul><li>Achieve monthly service revenue, upselling, and customer satisfaction (CSI) targets.</li><li>Promote value-added services, annual maintenance contracts, extended warranties, etc.</li><li>Drive repeat business by building strong customer relationships.</li></ul><p><b>Required Skills &amp; Competencies</b></p><ul><li>Strong communication and interpersonal skills.</li><li>Basic to intermediate knowledge of automotive systems and repair processes.</li><li>Customer-focused approach with problem-solving skills.</li><li>Ability to multitask in a fast-paced workshop environment.</li><li>Familiarity with DMS (Dealer Management System) software preferred.</li></ul><p><b>Qualifications</b></p><ul><li>Diploma/Degree in Automobile Engineering or related field (preferred).</li><li>1&ndash;3 years of experience as a Service Advisor or in automotive customer service (freshers may be considered based on company policy).</li></ul><p><b>Work Environment</b></p><ul><li>Service center/workshop setting.</li><li>Requires regular interaction with customers, technicians, suppliers, and management.</li><li>May involve standing for long periods and occasional test drives.</li></ul><p>Job Type: Full-time</p><p>Pay: AED3,000.00 - AED3,500.00 per month</p>

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