services advisor

Al Madeena Laboratory Soil & Material Testing

Job Overview: The Customer Service Advisor will handle customer interactions to ensure all inquiries and requests are resolved efficiently. This position requires attention to detail, clear communication, and a focus on maintaining service quality standards.Main Duties and Responsibilities:<ul><li>Receive and respond to incoming calls, emails, and messages from customers.</li><li>Provide accurate information about products, services, and policies.</li><li>Record customer concerns and follow up until issues are resolved.</li><li>Escalate technical or complex cases to the appropriate department.</li><li>Maintain records of customer communication in the company database.</li><li>Assist in improving customer support procedures by identifying common issues.</li><li>Adhere to company service standards and compliance requirements.</li></ul>Requirements:<ul><li>High school diploma or equivalent; higher education preferred.</li><li>Previous experience in a call center or customer service environment is an advantage.</li><li>Strong communication and interpersonal skills.</li><li>Basic computer literacy, including familiarity with office software and CRM systems.</li><li>Ability to manage time effectively and prioritize multiple tasks.</li><li>Calm and professional approach when dealing with difficult situations.</li></ul>Employment Details:<ul><li>Full-time position.</li><li>Working hours and shifts may vary based on operational needs.</li><li>Training will be provided prior to starting the role.</li></ul>Job Type: Full-time

Customer Services Advisor

United Al Saqer Group

We are looking for a personable service advisor to act as the liaison between our customers and service technicians. The service advisor's responsibilities include greeting customers, listening to requests, scheduling appointments, estimating costs, verifying insurance, conducting inspections, and test driving cars.Main objectives of the role<ul><li>Ensure premium service consulting tailored to the individual needs of each customer.</li><li>Boost sales through selling Aftersales products and services.</li><li>Loyalise customers and ensure customer satisfaction at any time.</li></ul>Tasks<ul><li>Performs service consulting by consulting with mechanics regarding necessary repairs and possible alternatives to expensive repairs.</li><li>Using your knowledge of our products and services to sell or provide in-depth information about available parts and service options to customers.</li><li>Maintaining positive customer relationships to ensure repeat business.</li><li>Ensuring all details on services rendered and costs are related to customers and processing their payments.</li><li>Liaising with service technicians about parts ordering and ensuring parts are available when needed.</li></ul>Interfaces<ul><li>Aftersales manager, Sales advisor, Workshop manager, Service assistant, Technicians, Team Leaders, Reception manager, Parts advisor.</li></ul> To be a successful service advisor, you should have excellent customer service, interpersonal, and communication skills. You should also have a strong understanding of automotive technology and of the automotive industry. To succeed in this role, you should have the following skills and experience:<ul><li>A bachelor's degree in mechanical engineering or automotive related field</li><li>Professional service advisor experience of an automotive dealership</li><li>Strong industry knowledge and experience of automotive luxury brands (McLaren, Ferrari, Maserati, Lamborghini, Bugatti, etc.)</li><li>Proficiency with industry-specific software.</li><li>Excellent customer service, interpersonal, and communication skills.</li><li>Strong organizational, decision making, and problem-solving skills.</li><li>The ability to communicate with mechanics, customers, and management.</li><li>UAE driving license</li></ul>

Service Advisor

United Al Saqer Heavy Equipment LLC

Get AI-powered advice on this job and more exclusive features.Job Description We are looking for a personable service advisor to act as the liaison between our customers and service technicians. The service advisor's responsibilities include greeting customers, listening to requests, scheduling appointments, estimating costs, verifying insurance, conducting inspections, and test driving cars. Main objectives of the role <ul><li>Ensure premium service consulting tailored to the individual needs of each customer.</li><li>Boost sales through selling Aftersales products and services.</li><li>Loyalise customers and ensure customer satisfaction at any time. </li></ul>Tasks <ul><li>Performs service consulting by consulting with mechanics regarding necessary repairs and possible alternatives to expensive repairs.</li><li>Using your knowledge of our products and services to sell or provide in-depth information about available parts and service options to customers.</li><li>Maintaining positive customer relationships to ensure repeat business.</li><li>Ensuring all details on services rendered and costs are related to customers and processing their payments.</li><li>Liaising with service technicians about parts ordering and ensuring parts are available when needed. </li></ul>Interfaces <ul><li>Aftersales manager, Sales advisor, Workshop manager, Service assistant, Technicians, Team Leaders, Reception manager, Parts advisor. </li></ul>Job requirements To be a successful service advisor, you should have excellent customer service, interpersonal, and communication skills. You should also have a strong understanding of automotive technology and of the automotive industry. To succeed in this role, you should have the following skills and experience: <ul><li>A bachelor's degree in mechanical engineering or automotive related field</li><li>Professional service advisor experience of an automotive dealership</li><li>Strong industry knowledge and experience of automotive luxury brands (McLaren, Ferrari, Maserati, Lamborghini, Bugatti, etc.)</li><li>Proficiency with industry-specific software.</li><li>Excellent customer service, interpersonal, and communication skills.</li><li>Strong organizational, decision making, and problem-solving skills.</li><li>The ability to communicate with mechanics, customers, and management.</li><li>UAE driving license</li></ul></ul> Seniority level <ul><li> Seniority level Entry level</li></ul> Employment type <ul><li> Employment type Full-time</li></ul> Job function <ul><li> Job function Other</li><li> Industries Motor Vehicle Manufacturing</li></ul>Referrals increase your chances of interviewing at United Al Saqer Heavy Equipment LLC by 2xAbu Dhabi Emirate, United Arab Emirates 3 days ago Customer Service Advisor - Arabic speaker (Abu Dhabi) Abu Dhabi, Abu Dhabi Emirate, United Arab Emirates 5 hours ago Customer Service Advisor - Abudhabi- Medical background ( Arabic/ English Speaker) Abu Dhabi, Abu Dhabi Emirate, United Arab Emirates 3 days ago Officer- Customer Service (Emiratized Role) Abu Dhabi, Abu Dhabi Emirate, United Arab Emirates 3 months ago Guest Relations Executive (Emiratis Only) - Conrad Abu Dhabi Etihad Towers Customer Service Advisor ( Bilingual- English / Arabic ) Part time On Site -Abu Dhabi Abu Dhabi, Abu Dhabi Emirate, United Arab Emirates 2 months ago Customer Service Advisor ( Bilingual- English / Arabic ) Part time On Site -Abu Dhabi Abu Dhabi Emirate, United Arab Emirates 6 hours agoAbu Dhabi, Abu Dhabi Emirate, United Arab Emirates 4 months agoAbu Dhabi Emirate, United Arab Emirates 3 weeks agoAbu Dhabi Emirate, United Arab Emirates 3 weeks agoWe're unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

Motor Service Station

Job Opening: Service Advisor**Location:* Ajman, UAE*Requirements:*- Valid UAE driving license- Strong sales skills- Good communication and understanding of automotive systems*Responsibilities:*- Provide exceptional customer service- Offer expert advice on vehicle maintenance and repair- Promote additional services and products- Coordinate efficiently with the workshop team*What We Offer:*- Supportive work environment- Career growth opportunities- Competitive salary and benefits*How to Apply:* Send your resume and cover letter to info@motorss.aeCall or Whatsapp 0555 07 8800Join our reputable team and help us deliver excellent automotive services!Job Type: Full-timePay: AED2,500.00 - AED3,000.00 per month

Premier Jobs UK Limited

Are you keen to embark upon or take your career within Financial Services as an Insurance Advisor to the next level? Our client is keen to continue expanding their team with motivated, entrepreneurial individualsThe business currently has 80 self-employed Advisors and plans to double in size within next 12 - 24 months. They have a successful business model and a highly supportive team culture, enabling their Advisors to succeed and exceed! You will be joining under an Area Manager who typically has 10 in their team, therefore will have time to support you!This role is not easy and will be challenging, however for the right individuals it will be highly rewarding, providing you with fulfilment and excellent earnings.This role requires you to self-generate your leads and clients, so it is important you are proactive and willing to network, making use of your personal connections and communities. Your Area Manager will provide excellent coaching on how to market yourself effectively and win clients.Advisors in their team enjoy the supportive team culture and the fulfilment from helping families receive personal advice on products such as life insurance, income protection, critical illness cover (and mortgages, investments and pensions once you are qualified to do so).Training and ongoing professional development is a key pillar of the business, often with their team starting as Insurance Advisors offering life assurance, IP, CIC, before progressing onto mortgage advice and more recently investment and pensions, plus route into team leadership roles is available. They have an excellent partner who delivers the training on the qualifications needed to upskill.In addition, the business runs quarterly conferences aimed at creating key opportunities for company wide training, team bonding and celebrating successes!Insurance Advisor Requirements<ul><li>You must have desire to enter financial services industry and develop your career as an Insurance Advisor</li><li>Individuals with either prior targeted sales or financial services sales experience would be preferred, but not essential</li><li>You must have good personal network you can draw upon to self-generate business</li><li>You must be motivated, proactive and willing to take this opportunity seriously</li><li>You must be committed to being self-employed</li></ul>The CompanyEstablished 4 years ago, this advisory firm is growing at an excellent pace with no signs of slowing down. The business has a national footprint with Advisors licensed across insurance, mortgages and wealth advice. You will be joining at a key point in their journey as they continue to expand their headcountInsurance Advisor Benefits<ul><li>Self-employed role with uncapped earnings</li><li>Tiered commission structure to reward performance, plus opportunity to obtain additional sources of income</li><li>Fully home based role with occasional meetings with your local team and quarterly company conferences including annual sports day and end of year celebrations</li><li>Supportive team culture</li></ul>LocationsHome basedLiability and DisclaimerWhilst Premier Jobs UK uses all reasonable efforts to ensure the information contained in our adverts including any salary, benefits or on target earnings are accurate, we give no representation or warranty in respect of such information. No liability is accepted by Premier Jobs UK for any loss or damage which may arise out of any person relying on or using any information

Insurance Advisor

Alba Corp

We are looking for a Service Advisor to join our team at Alba Cars and serve as the key liaison between customers and our technical team, ensuring a premium service experience from start to finish. This role is ideal for someone with strong communication skills, a customer-first mindset, and a passion for the automotive industry. The ideal candidate will manage service bookings, coordinate workshop tasks, and contribute to revenue through effective upselling and cross-selling of aftersales services. If you thrive in a fast-paced, client-facing environment and enjoy building lasting customer relationships, we d love to hear from you. Customer Interaction &amp; Service Coordination <ul>
<li> Greet customers and assess their service needs with professionalism and attention to detail. </li>
<li> Prepare accurate service estimates and explain job scopes, timelines, and pricing transparently. </li>
<li> Coordinate with the workshop team to ensure timely service completion and status updates. </li>
<li> Handle customer inquiries, concerns, and complaints with a solution-oriented approach. </li>
</ul> Sales Support &amp; Documentation <ul>
<li> Upsell additional services, maintenance packages, and accessories where applicable. </li>
<li> Maintain detailed and organized records of service transactions, warranty claims, and follow-ups. </li>
<li> Assist in daily showroom operations and support the sales team as needed. </li>
<li> Ensure service quality and customer satisfaction standards are consistently met. </li>
</ul> Requirements <ul>
<li> Minimum 2 years of experience in a Service Advisor or customer-facing automotive role. </li>
<li> Strong communication and interpersonal skills; fluency in English required (Arabic is a plus). </li>
<li> Proficient in multitasking, coordination, and time management. </li>
<li> Knowledge of automotive brands, service processes, and basic technical terminology. </li>
<li> Familiarity with CRM tools or automotive service software is a plus. </li>
<li> Customer-centric, sales-oriented, and proactive in problem-solving. </li>
</ul> Salary &amp; Benefits Work Visa sponsorship<ul>
<li> Medical Insurance (as per UAE law) </li>
<li> Training and development support </li>
<li> Performance-based incentives </li>
</ul> Work Arrangement

OPEN ROAD AUTO GROUP

<div>Open Road Auto Group
Great People - Great Product - Great Techs
Service Advisor
Every service professional at a OPEN ROAD retail center must excel in listening, communicating and working efficiently to Open Road&rsquo;s standards. 
 
Service Advisors help OPEN ROAD owners care for their cars and understand the value of maintaining their vehicles in accordance with factory guidelines. As a driver&rsquo;s personal link to the Aftersales department, the Service Advisor establishes a critical and ongoing relationship with our clients. 
 
What You Do<ul><li>
Inspect vehicles and apply proper resources to accurately identify and verify clients&rsquo; service needs. Record them along with current vehicle and client information on the repair order.</li><li>
Interact with customers to determine immediate service needs</li><li>
Serve as a liaison between technicians and customers</li><li>
Provide excellent customer service experience</li><li>
Use a consultative approach to educate customers on services and products</li><li>
Support center goals for service by generating:</li><li>
High sales of services, parts, and accessories.</li><li>
Repeat new vehicle sales by providing a premium Aftersales experience for each client.</li><li>
Refer to service history, inspect vehicle, and recommend service to clients. Promote the sales of appropriate services, parts, and accessories by thoroughly understanding the product and associated service requirements.</li><li>
Write and verify accurate repair orders and include supporting documentation.</li><li>
Administer new and used vehicle warranty repairs in accordance with warranty specifications.</li><li>
Ensure requested vehicle services are performed correctly upon completion by inspecting the vehicle prior to each service delivery.</li><li>
Perform a consultative vehicle delivery with client when work is completed.</li><li>
Supervise cleaning and preparation of new and used vehicles.</li><li>
Build and maintain knowledge of products and services via on-the-job training and participation in educational and development programs.</li><li>
Meet requirements of state and federal law for automobile repair and consumer protection.</li></ul>
Successful Attributes and Skills<ul><li>
Excellent communication skills and ability to be a team player</li><li>
Ability to minimize and redirect customers frustrations</li><li>
Technically knowledgeable, experienced, or trainable on product line</li><li>
Outgoing and patient personality with good client relations ability</li><li>
Professional appearance</li><li>
Excellent communication capability</li><li>
Strong organizational skills</li><li>
1+ years of Service Advisor experience</li><li>
Technical certification a plus</li><li>
Manufacturer certifications a plus</li><li>
Proven track record</li><li>
Ability to supply CSI Reports and Productivity Reports</li></ul>
Open Road Auto Group owns and operates over twenty-five automotive facilities including seventeen dealerships throughout the New York/New Jersey metropolitan area. Currently, we are ranked as one of the largest automotive groups in the nation by Automotive News. We specialize in providing &ldquo;in-demand&rdquo; vehicles, both new and pre-owned, for our customers who have come to expect a &ldquo;Five Star customer service experience&rdquo;. 
 
With over 50 years of automotive experience, our mission is to remain one of the premier automobile retailers in the country, providing the best opportunities for our team members, customers and communities. We understand and acknowledge the importance of our customers and in doing so; we strive to develop a highly motivated, world-class, workforce that is committed to satisfying their needs. 
 
At Open Road we know our employees, and their achievements, drive our culture and success.
Our Total Compensation Rewards Program includes: 
BASE PAY - Determined by competitive market pay rate for your job, your skills, experience and performance
BONUSES - Rewards achievement of specific business goals, in eligible positions
BENEFITS - Include wellness coverage, optional benefits, income protection, 401(k), purchase programs, such as:<ul><li>
Medical, Dental and Vision Plans</li><li>
Vacation Time</li><li>
Personal Time</li><li>
Short and Long Term Disability</li><li>
Life Insurance</li><li>
401(k) Retirement Plan with employer match</li><li>
Manufacturer Certifications</li><li>
Leadership Training Programs</li><li>
Vehicle Purchase Discounts</li><li>
Wellness Initiatives</li><li>
Volunteer Time</li></ul>
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