services manager

Library of Congress Federal Credit Union

<p><b>Overview</b><br/>We are searching for a qualified Card Services Manager to be responsible for the strategic growth and daily operations of the credit, debit, and prepaid cards and the ATM fleet. This leader ensures member satisfaction while complying with complex financial regulations.</p><p>This position manages the daily card processing, settlement, new card issuing, and reconciliation of general ledger accounts. Key areas of responsibility include detecting and mitigating fraud, ensuring security of data, and monitoring industry trends. This position is the primary liaison with third-party processors, networks and reward providers. Maintains department compliance with state and federal regulations including NACHA rules and the Bank Secrecy Act (BSA).</p><p>This position is an escalation point for complex member disputes, chargebacks and other service issues, ensuring a high-quality member experience.</p><p>The Card Services Manager recruits, trains and mentors the card services team, setting performance goals and conducting regular performance reviews while monitoring results. Ensures a trained, motivated and professional staff maintaining positive member relations.</p><p><b>Responsibilities</b></p><p>The Card Services Manager is responsible for managing and optimizing efficiency for the Card Services department, including the Credit Union&rsquo;s Visa Debit/Credit Card, Rewards, Payments, the ATM, member service systems/procedures, equipment, and maintenance. This position will develop and implement Visa Credit/Debit card operations policies and procedures to ensure they meet regulatory guidelines. In this role the Card Services Manager ensures Card Service programs align with strategic and business plans of the Credit Union. The Card Services Manager also provides support, input, feedback, and guidance concerning daily operations for the department. Responsible for marketing initiatives designed to increase card adoption, activation and usage as well as monthly card statement messaging and holiday messaging.</p><p>&middot; This role combines leadership, member service, and operational responsibilities. The Card Services Manager guides and supports staff while promoting credit union products and services, maintaining compliance, and upholding the high service standards expected by our member-focused institution. This role requires deep knowledge of card processing systems, dispute resolution, and advanced proficiency in Microsoft Office (especially Excel). Professional certifications in payments or Visa/Mastercard operations are preferred. Regulatory knowledge at the expert level of Regulations E, Z, NACHA rules, The CARD Act, PCI/DSS and BSA/OFAC required. Symitar experience preferred.</p><p>&middot; Ensure incoming calls, emails and chats are answered within service levels and member follow up is completed within established standards.</p><p>&middot; Updates card and ATM systems, manages daily card systems including PIN maintenance, file maintenance, record storage and card issuance. Maintain inventory at required levels for service. Monitor ATM network for usage, performance and uptime.</p><p>&middot; Monitors for suspicious activity, enforcing security measures and ensures compliance with federal and state regulations.</p><p>&middot; Responsible for tactful and professional deceased account processing.</p><p>&middot; Perform due diligence determined by the vendor management policy and vendor rating.</p><p>&middot; Serve at the Global Visa Inc Liaison and ensure that all required reporting is completed on time and accurately. Manage Visa network standards to ensure that Visa Credit/Debit card production meets requirements.</p><p>&middot; Implement workflow improvements to the department.</p><p>&middot; Resource for and subject matter expert in the Card Services Business Continuity plan.</p><p>&middot; May implement new technology like digital wallets.</p><p>&middot; Assist with projects at the direction of the COO.</p><p>&middot; Performs other duties as assigned.</p><p><b>Experience</b></p><p>&middot; Education: High School diploma or equivalent required. Bachelor&rsquo;s degree in finance or business administration preferred.</p><p>&middot; Experience: Previous financial experience in card operations management or payment systems area required. Minimum of 3 to 5 years of experience in financial services, specifically in card operations or fraud management, with at least 2 years in a supervisory capacity.</p><p><b>About Us</b></p><p>Excellent opportunity for a dependable professional to join a supportive and engaging work environment. Library of Congress FCU is a successful credit union that serves primarily the employees of the Library of Congress.</p><p>The Library of Congress FCU conducts credit and background checks.</p><p>Pay: From $68,000.00 per year</p><p>Benefits:</p><ul><li>401(k) matching</li><li>AD&amp;D insurance</li><li>Dental insurance</li><li>Employee assistance program</li><li>Health insurance</li><li>Paid time off</li><li>Tuition reimbursement</li></ul><p>Education:</p><ul><li>High school or equivalent (Preferred)</li></ul><p>Experience:</p><ul><li>banking or credit union : 1 year (Preferred)</li></ul><p>Work Location: In person</p>

Card Services Manager

Dassault Systèmes

<div><div><p>As Industry Services Manager, you will lead and transform the 3DS Industry Services organization in Turkey and Central Asia.You will be fully accountable for Services business performance and delivery excellence across the full 3DS software portfolio (3DEXPERIENCE and brand solutions).In addition to leading the Services team, you will act as the country focal point for all strategic and ongoing programs, ensuring strong governance, financial control and customer satisfaction.<br>
<br>
<b>Role &amp; Responsibilities</b><br>
<br>
1. Business &amp; Financial Leadership</p><ul><li>
Own and execute the Services Business Plan to achieve Revenue, Signings, Margin and Utilization targets</li><li>
Drive profitable growth of 3DS software &amp; services across all brands and industry domains</li><li>
Monitor and steer financial performance of all ongoing programs</li><li>
Ensure compliance with 3DS opportunity and delivery governance standards</li><li>
Contribute to forecasting, pipeline visibility and capacity planning at country level</li></ul><br>
<p></p>
Team Leadership &amp; Capability Development<br>
<ul><li>
</li></ul><ul><li>
Lead, coach and develop the Country Industry Services team across multiple solution domains</li><li>
Define and execute skills acquisition &amp; development plans (hiring, training, certification, mentoring)</li><li>
Ensure adequate coverage of competencies aligned with country pipeline and strategic accounts</li><li>
Foster a culture of accountability, ownership and delivery excellence</li><li>
Create a collaborative and performance-driven working environment</li></ul><br>
<p></p>
Program &amp; Project Governance (Country Focal Point)<br>
<ul><li>
</li></ul><ul><li>
Act as Country Focal Point for all strategic and critical ongoing programs</li><li>
Assume the role of Program Manager or Executive Sponsor for key engagements</li><li>
Ensure project success with focus on Time, Quality, Budget and Business Value</li><li>
Proactively manage risks, escalations and recovery plans</li><li>
Ensure proper planning, staffing and execution discipline across projects</li><li>
Maintain executive-level communication with customers and internal stakeholders</li></ul><br>
<p></p>
Delivery Excellence &amp; Partner Ecosystem<br>
<ul><li>
</li></ul><ul><li>
Promote and ensure consistent usage of 3DS Value Engagement methodology and Value Delivery frameworks</li><li>
Deliver high-value, high-margin services aligned with customer transformation objectives</li><li>
Develop, enable and scale a partner ecosystem to support deployment capacity and scalability</li><li>
Define clear governance, roles and responsibilities between Services and Partners</li><li>
Capitalize on best practices and drive continuous improvement initiatives</li></ul><br>
<p></p>
Sales &amp; Strategic Account Collaboration<br>
<ul><li>
</li></ul><ul><li>
Work closely with Sales to define winning account strategies and delivery approaches</li><li>
Support complex deal shaping, estimation and transformation roadmaps</li><li>
Build and nurture executive relationships with key customers</li><li>
Act as trusted advisor for digital transformation programs involving 3DS solutions</li></ul></div><div><p><b>
Qualifications</b></p><p></p><ul><li>
Proven experience managing enterprise solution programs in industrial or manufacturing environments</li><li><p>
5&ndash;10 years of experience in Consulting / Services organizations, with leadership responsibilities</p></li><p></p><li><p><br>
Solid financial acumen (P&amp;L management, margin control, forecasting)</p></li><li>
Bachelor&rsquo;s degree in Engineering, IT or related field</li><li>
PMP or PgMP certification is a strong plus</li><li>
Experience leading multicultural and distributed teams</li><li><p>
Excellent communication skills in Turkish and English (mandatory)<br>
<br>
<b>What&rsquo;s in it for you</b></p></li><br>
<p></p><li>
An international and diverse working environment within a collaborative, inclusive team</li><li>
Flexible working hours with a hybrid working model, supporting a healthy work&ndash;life balance</li><li>
Extensive learning, skills development, and career growth programs to support your long-term journey with us</li><li><p>
A comprehensive benefits package, including private health insurance and meal vouchers</p></li></ul></div><p></p><h2 class="jobSectionHeader"><b><br>
Inclusion statement</b></h2><div>
As a game-changer in sustainable technology and innovation, Dassault Syst&egrave;mes is striving to build more inclusive and diverse teams across the globe. We believe that our people are our number one asset and we want all employees to feel empowered to bring their whole selves to work every day. It is our goal that our people feel a sense of pride and a passion for belonging. As a company leading change, it&rsquo;s our responsibility to foster opportunities for all people to participate in a harmonized Workforce of the Future.</div></div>

Industry Services Manager

Big G Express

<div><p><b>Location</b><br>
Shelbyville, TN
</p><h3 class="jobSectionHeader"><b>Work Schedule</b></h3>
<p>Monday - Friday 0700 - 1700</p>
<h3 class="jobSectionHeader"><b>Primary Function</b></h3>
<p>The Driver Services Manager is responsible for supervising a team of Driver Services associates. The Driver Services Manager oversees the onboarding process of company drivers from the recruiting stages throughout the employment cycle. The Driver Services Manager actively builds and maintains relationships with company drivers to reduce turnover and increase driver satisfaction. The Driver Services Manager will work with other departments to ensure the driver&rsquo;s experience is as positive as possible.</p>
<h3 class="jobSectionHeader"><b>Description</b></h3>
<ul><li>Manage and coordinate task within the Driver Services department to insure maintenance of efficient, accurate and secure data.</li>
<li>External Partnerships: Effectively manages relationships and projects with outside vendors, agencies and consultants supporting driver services projects.</li>
<li>Event Coordination: Supports the execution of events and meetings such as driver appreciation, cookouts, and special events.</li>
<li>Communications: Responsible for communication with company driver fleet in compliance with management guidelines.</li>
<li>Respond to and act on various inquiries from drivers &ndash; phone calls, emails, etc &ndash; helping to solve or answer any questions or issues they may be experiencing.</li>
<li>Work with other departments as necessary to help solve any problems or issues for the driver.</li>
<li>Coordinate and ensure completion of road tests for new hires.</li>
<li>Manage and coordinate hotel and transportation assignments and be a liaison when issues arise.</li>
<li>Perform additional duties as assigned or as needed.</li>
</ul><h3 class="jobSectionHeader"><b>Skills</b></h3>
<ul><li>Capability to manage multiple projects under tight and sometimes competing deadlines with the flexibility to quickly shift gears when needed.</li>
<li>Strong interpersonal skills with the ability to work closely with multiple internal teammates and co-workers at all levels.</li>
<li>Positive attitude and willingness to do what it takes to deliver exceptional results.</li>
<li>Demonstrated ability to exercise discretion and diplomacy when dealing with confidential and sensitive matters.</li>
<li>Knowledge and understanding of DOT regulations and federal and state employment law</li>
<li>AS400/Innovative Transportation Software experience.</li>
<li>Must possess working knowledge of Microsoft Excel, Word, Outlook, and PowerPoint.</li>
</ul><h3 class="jobSectionHeader"><b>Preferred Skills</b></h3>
<ul><li>Previous experience working in the transportation industry</li>
<li>Previous experience working with professional drivers</li>
<li>Truck driving experience is a plus</li>
</ul><h3 class="jobSectionHeader"><b>Education Required</b></h3>
<ul><li>High school diploma or GED</li>
</ul><h3 class="jobSectionHeader"><b>EOE</b></h3>
<p><i>Big G Express is an Equal Opportunity Employer and actively seeks to diversify its workforce. Therefore, all qualified applicants, regardless of race, color, national origin, religion, gender, age, disability, or veteran status, are strongly encouraged to apply. The statements contained in this document are intended to describe the general nature and level of work being performed by employees assigned to this classification. The statements contained in this document are not intended to constitute a comprehensive list of functions and duties. Other duties besides those listed within this document may be essential. Management retains the discretion to add or to change the duties of the position at any time.</i></p></div><p></p>

Driver Services Manager

University of North Carolina at Chapel Hill

<div><div><div>Posting Information
</div><p></p><div><div><div><div><b>Department</b></div> <div>Kenan-Flagler Bus Sch-330100</div>
</div><br>
<div><div><b>Career Area</b></div> <div>Student Services</div>
</div><br>
<div><div><b>Is this an internal only recruitment?</b></div> <div>No</div>
</div><br>
<div><div><b>Posting Open Date </b></div><div>02/25/2026</div>
</div><br>
<div><div><b>Application Deadline</b></div> <div>03/06/2026</div>
</div><br>
<div><div><b>Position Type</b></div> <div>Permanent Staff (SHRA)</div>
</div><br>
<div><div><b>Position Title</b></div> <div>Student Services Specialist - Journey</div>
</div><br>
<div><div><b>Salary Grade Equivalent</b></div> <div>NC07 / GN07</div>
</div><br>
<div><div><b>Working Title</b></div> <div>Academic Services Manager</div>
</div><br>
<div><div><b>Position Number</b></div> <div>20038929</div>
</div><br>
<div><div><b>Vacancy ID</b></div> <div>P020824</div>
</div><br>
<div><div><b>Full-time/Part-time Permanent/Time-Limited</b></div> <div>Full-Time Permanent</div>
</div><br>
<div><div><b>If time-limited, estimated duration of appointment</b></div>
</div><br>
<div></div><div><div><b>Hours per week</b></div> <div>40</div>
</div><br>
<div><div><b>Work Schedule</b></div>
<div>Monday-Friday 8am &ndash; 5pm.</div>
</div><br>
<div><div><b>Work Location</b></div> <div>CHAPEL HILL, NC</div>
</div><br>
<div><div><b>Position Location</b></div> <div>North Carolina, US</div>
</div><br>
<div><div><b>Hiring Range</b></div> <div>$52,000 - $56,000</div>
</div><br>
<div><div><b>Pay Band Information</b></div>
<div>To learn more about the pay band for this branch and role, please see <b>the Career Banding rates spreadsheet</b>.</div>
</div><br>
</div></div></div><div><div>Position Summary Information
</div><p></p><div><div><div><div><b>Be a Tar Heel!</b></div>
<div><div>A global higher education leader in innovative teaching, research and public service, the <b>University of North Carolina at Chapel Hill</b> consistently ranks as <b>one of the nation&rsquo;s top public universities</b>. Known for its beautiful campus, world-class medical care, commitment to the arts and top athletic programs, Carolina is an ideal place to teach, work and learn.</div><div>
One of the best college towns and best places to live in the United States, Chapel Hill has diverse social, cultural, recreation and professional opportunities that span the campus and community.</div><div>
University employees can choose from a wide range of <b>professional training opportunities</b> for career growth, skill development and lifelong learning and enjoy <b>exclusive perks</b> for numerous retail, restaurant and performing arts discounts, savings on local child care centers and special rates on select campus events. UNC-Chapel Hill offers full-time employees a <b>comprehensive benefits package</b>, paid leave, and a variety of health, life and retirement plans and additional programs that support a healthy work/life balance.</div></div>
</div><br>
<div><div><b>Primary Purpose of Organizational Unit</b></div>
<div>At UNC&rsquo;s Kenan-Flagler Business School, we think differently; and more importantly, we teach differently. Opening our doors as the Department of Commerce in 1919 and awarding our first degrees to 12 students in 1921 was the beginning. Today, we have become a top-ranked business school comprised of several professional and academic degree programs that serve over 3,000 students. At Kenan-Flagler, our greatest assets are our people and our culture. We are rooted in our core values of integrity, inclusion, innovation and impact, and it goes back to our founding. It&rsquo;s not just something on paper, we live it, we show it. Our mission is to prepare the next generation of business leaders by providing a world class education to our students. We seek to recruit diverse, innovative, and exceptional talent to achieve this goal.</div>
</div><br>
<div><div><b>Position Summary</b></div>
<div>This position may be eligible for a hybrid work arrangement that may include a partially remote work location, consistent with System Office policy. UNC Chapel Hill employees are generally required to reside within a reasonable commuting distance of their assigned duty station.<br>
<br>
The Academic Services Manager is responsible for the administrative support of the academic area for the Kenan-Flagler Undergraduate Business Program. In addition to administrative support, the Academic Services Manager will also provide academic advising support for the growing undergraduate business student population via scheduled in-person or virtual appointments, phone, email, or drop-in advising. The Academic Services Manager must be able to understand, communicate, and enforce both the University&rsquo;s and Kenan-Flagler&rsquo;s policies and procedures. In addition, assigned duties may include, but not limited to, degree audits for graduating seniors, performing registrar tasks (i.e. processing student forms and course adjustments), processing transfer credit re-evaluation requests, running academic reports, and entering KF class schedules in the various systems, creating final exam schedules for KF courses, and ensuring that correct policy and procedures are reflected in the External Web site and other students&rsquo; channels. This position will provide support to the Assistant Director of Advising, and for the Academic and Student Engagement area as a whole.</div>
</div><br>
<div><div><b>Minimum Education and Experience Requirements</b></div>
<div>Bachelor&rsquo;s degree; or equivalent combination of training and experience. All degrees must be received from appropriately accredited institutions.</div>
</div><br>
<div><div><b>Management Preferences</b></div>
<div><b>Experience working with </b><b>UNC</b><b> systems, including ConnectCarolina or equivalent system</b><br>
Work experience in a college or university setting<br>
<b>Academic Advising experience</b><br>
Considerable knowledge of University programs and student services such as registration and records</div>
</div><br>
<div><div><b>Required Licenses/Certifications</b></div>
</div><br>
<div></div><div><div><b>Special Physical/Mental Requirements
</b></div></div><br>
<div></div><div><div><b>Campus Security Authority Responsibilities</b></div>
<div>This position is designated as a Campus Security Authority in accordance with the Clery Act. This position will be required to report Clery crimes to the Clery Compliance Manager and complete annual training about reporting responsibilities.</div>
</div><br>
<div><div><b>Position/Schedule Requirements</b></div> <div>Evening work occasionally, Overtime occasionally, Weekend work occasionally</div></div></div></div></div></div><p></p>

Academic Services Manager

Monadnock Family Services

<div>Description:
<p>
The Residential Services Manager &ndash; Emerald House provides leadership, oversight, and supervision of daily operations for Emerald House, an agency-sponsored community residence serving individuals with serious mental health needs. This role is responsible for ensuring a safe, therapeutic, and recovery-oriented living environment that supports residents&rsquo; quality of life, stability, and progression toward greater independence.</p><p>
The Residential Services Manager oversees residential staff, coordinates psychosocial rehabilitative programming and case management activities in collaboration with the Treatment Team, and ensures program operations comply with New Hampshire He-M Certification Standards for Community Residences, Department of Health and Human Services (DHHS) requirements, Public Health standards, Keene Housing Authority requirements, and agency policies and procedures. The role includes administrative, fiscal, programmatic, and supervisory responsibilities and functions in close partnership with the Emerald House Nursing Services Manager, Chief Operating Officer (COO), and other agency leaders.</p><p><b>
Essential Responsibilities</b></p><ul><li>
Program Operations &amp; Regulatory Compliance</li><li>
Medication &amp; Health Services Coordination</li><li>
Residential Program Management &amp; Resident Services</li><li>
Staff Leadership &amp; Supervision</li><li>
Fiscal Management</li><li>
On-Call &amp; Emergency Coverage</li></ul><p><b>
Core Competencies</b></p><ul><li>
Residential program leadership and operations management</li><li>
Regulatory compliance and quality assurance</li><li>
Staff supervision, coaching, and performance management</li><li>
Crisis response and decision-making</li><li>
Psychosocial rehabilitation and recovery-oriented practice</li><li>
Collaboration across clinical, nursing, and administrative teams</li><li>
Organizational, fiscal, and time-management skills</li><li>
Ethical judgment and professional boundaries</li></ul>
Requirements:
<p><b>
Minimum Qualifications</b></p><ul><li>
Bachelor&rsquo;s degree in social work, human services, or a related field or an Associate&rsquo;s degree in social work, human services, or a related field with 3 years supervisory experience in a residential housing program and willingness to achieve Bachelor&rsquo;s degree.</li><li>
Minimum of three (3) years&rsquo; experience working with individuals with serious mental illness in a residential or community-based setting.</li><li>
Minimum of two (2) years&rsquo; supervisory or leadership experience (which may have occurred concurrently with residential experience).</li><li>
Demonstrated knowledge of psychosocial rehabilitation principles and recovery-oriented care.</li><li>
Strong communication, organizational, and interpersonal skills.</li></ul><p><b>
Preferred Qualifications</b></p><ul><li>
Master&rsquo;s degree in social work, counseling, psychology, or a related behavioral health field.</li><li>
Experience working within licensed residential programs or community mental health centers.</li><li>
Familiarity with Evidence-Based Practices and trauma-informed care.</li><li>
Experience with regulatory compliance, audits, or program certification processes.</li></ul><p><b>
OSHA Rating:</b> This position is classified as Medium Risk due to regular direct contact with residents, potential behavioral health crises, and possible exposure to bloodborne pathogens. The employee is expected to comply with all OSHA regulations and agency safety policies, including infection control procedures, universal precautions, and required safety trainings. Hepatitis vaccinations are available.</p><p>
This job description is intended to describe the general nature and level of work performed by employees assigned to this position. It is not intended to be an exhaustive list of all duties, responsibilities, and qualifications.</p><p>
Full job description will be provided if selected for an interview.</p></div>

Residential Services Manager

CPM Federal Credit Union

<div>Description:
<p><b>
POSITION PURPOSE:</b></p><p>
The Card Services Manager is responsible for overseeing the credit union&rsquo;s card management operations, vendor relationships, and card-related projects. This role ensures efficient and compliant card service functions, supports portfolio growth and profitability, and drives operational excellence through data analysis, reporting, and cross-functional collaboration. The ideal candidate brings strong industry knowledge of the card payments ecosystem, including networks, vendors, and competitive trends.</p><p></p><p><b><br>
Candidates must be available Monday - Friday 8 am - 6 pm.</b></p><p><b><i>
This position is eligible for work by a remote employee out of the following states:</i></b></p><p><b><i>
AL, FL, GA, KS, MI, NC, OK, SC, TN, TX, or VA.</i></b></p><p></p><p><b><br>
ESSENTIAL FUNCTIONS AND BASIC DUTIES:</b></p><p>
Reasonable accommodations may be made to enable individuals with disabilities to perform these essential duties.</p><ul><li>
Ensure Card Service functions are performed efficiently, effectively, and accurately in accordance with established policies, standards, and security procedures.</li><li>
Research and resolve reconciliation discrepancies, outages, and card-related operational issues.</li><li>
Manage relationships with external vendors, processors, and network partners.</li><li>
Ensure service level agreements (SLAs) are met and performance standards are maintained.</li><li>
Collaborate with vendors to address operational issues, implement enhancements, and support strategic initiatives.</li><li>
Oversee and lead card-related projects from planning through implementation.</li><li>
Coordinate cross-functional efforts to ensure timely and successful execution of initiatives.</li><li>
Support product enhancements, system updates, and process improvements</li><li>
Support audit requests and implement process changes based on findings.</li><li>
Perform additional duties assigned by leadership.</li></ul><p></p><p><b><br>
PERFORMANCE MEASUREMENTS:</b></p><ul><li>
Department functions are effectively and efficiently completed in accordance with established Credit Union policies, procedures, standards, and related program and legal requirements.</li><li>
Productivity and quality goals and deadlines are met, and work is of high quality. Suggestions for improved service delivery are developed and implemented.</li><li>
Department policies and procedures are regularly reviewed.</li><li>
Accounts, records, and documents are complete and accurate.</li><li>
Complete any required training in a timely manner.</li><li>
Professional business relations exist with members and external trade contacts. Questions and problems are promptly and courteously resolved. Assistance is provided as needed.</li><li>
Effective working relations and coordination exist with related departments and branch personnel. Support is provided as required.</li><li>
Management is appropriately informed of area activities and of any significant concerns.</li></ul><br>
<p></p>
Requirements:
<p><b>
REQUIRED EDUCATION AND EXPERIENCE:</b></p><ul><li>
High school diploma or equivalent required.</li><li>
Minimum of 2 years of experience in Card Services or card operations within a financial institution.</li><li>
Demonstrated experience managing vendor relationships and working with card processors or payment networks.</li><li>
Experience leading projects or cross-functional initiatives.</li><li>
Strong analytical experience interpreting data and using reporting to drive decisions.</li></ul><p></p><p><b><br>
ADDITIONAL SKILLS AND QUALIFICATIONS:</b></p><ul><li>
In-depth knowledge of the card payments ecosystem, including Visa, Mastercard, and network rules.</li><li>
Experience with card processing platforms and reconciliation systems.</li><li>
Strong understanding of compliance and regulatory requirements related to card operations.</li><li>
Proficiency in reporting tools and advanced spreadsheet skills.</li><li>
Ability to troubleshoot operational issues and identify process improvements.</li><li>
Strong communication skills with the ability to collaborate across departments and with external partners.</li><li>
Ability to manage multiple priorities in a fast-paced environment.</li></ul><p></p><p><b><br>
PHYSICAL REQUIREMENTS:</b></p><p>
Reasonable accommodations may be made to enable individuals with disabilities to perform these essential duties.</p><ul><li>
Sedentary work; sitting/standing at a desk and working on a computer most of the time.</li><li>
Exerts up to 10 lbs. of force occasionally with or without accommodations.</li></ul><p></p><p><b><br>
OTHER DUTIES</b></p><p>
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or tasks that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.</p><p></p><p><b><br>
COMPLIANCE AND TRAINING RESPONSIBILITIES:</b></p><p>
Employees must comply with CPM&rsquo;s policies and all applicable laws and regulations, including but not limited to GLBA, BSA, SAFE Act, and Regs B, D, E, CC, and Z. They are responsible for protecting the privacy, integrity, and confidentiality of information. Employees are also required to complete all mandated compliance and information security training to maintain regulatory and security standards.</p><p></p><p><b><br>
AFFIRMATIVE ACTION/EEO STATEMENT</b></p><p>
CPM Federal Credit Union is an Equal Opportunity Employer who recruits, and hires qualified applicants without regard to race, color, religion, sex, pregnancy, childbirth, and related medical condition (including, but not limited to lactation), sexual orientation, national origin, age, disability, gender identity, protected veteran status or any other protected characteristic.</p></div>

Sodexo

<div>Role Overview:
<div>Sodexo is seeking a<b> Patient Service Manager 1</b> who will support the FMOL healthcare system in the<b> Baton Rouge/Lafayette, LA region</b>, requiring travel across multiple locations. This role involves managing patient satisfaction initiatives, fostering a customer-oriented culture, and ensuring positive experiences. Responsibilities include training staff, providing constructive feedback, and implementing patient-focused programs. The ideal candidate will be outgoing, friendly, and have a strong commitment to excellent service. Experience in food and environmental services is a plus. The role is client-facing, requiring effective communication and collaboration to continuously improve patient care and service delivery across all departments.</div><div></div><div><b><br>
This individual will need to travel between site locations, a valid driver&rsquo;s license and acceptable driver&rsquo;s license record check is required.</b></div>
What You'll Do:
<ul><li>develop and maintain client and customer relationships (i.e., comfortable in c-suite settings where communication skills are imperative when serving as top level site management)</li><li>
develop strategic plans</li><li>
ensure HACCP, regulatory and standards compliance</li><li>
have daily interaction with employees, patients, their families and clinical team to ensure patient satisfaction</li><li>
create a positive environment</li><li>
ensure Sodexo standards are met.</li></ul>
What We Offer:
<div>Compensation is fair and equitable, partially determined by a candidate's education level or years of relevant experience. Salary offers are based on a candidate's specific criteria, like experience, skills, education, and training. Sodexo offers a comprehensive benefits package that may include:</div><br>
<div></div><ul><li>
Medical, Dental, Vision Care and Wellness Programs</li><li>
401(k) Plan with Matching Contributions</li><li>
Paid Time Off and Company Holidays</li><li>
Career Growth Opportunities and Tuition Reimbursement</li></ul><div>
More extensive information is provided to new employees upon hire.</div>
What You Bring:
<ul><li>have a work history demonstrating strong employee engagement leadership skills, as well as previous supervisory experience and the ability to work collaboratively</li><li>
can manage multiple priorities, demonstrate professional communication skills, and a passion for a high level of customer service</li><li>
are enthusiastic and confident</li><li>
ability to drive employee success to enhance the value of the environmental and food &amp; nutrition team I</li><li>
prioritize tasks and exhibit flexibility to take on additional responsibilities as needed.</li></ul>
Who We Are:
<div>At Sodexo, our purpose is to create a better everyday for everyone and build a better life for all. We believe in improving the quality of life for those we serve and contributing to the economic, social, and environmental progress in the communities where we operate. Sodexo partners with clients to provide a truly memorable experience for both customers and employees alike. We do this by providing food service, catering, facilities management, and other integrated solutions worldwide.</div><div></div><div><br>
Our company values you for you; you will be treated fairly and with respect, and you can be yourself. You will have your ideas count and your opinions heard because we can be a stronger team when you&rsquo;re happy at work. This is why we embrace diversity and inclusion as core values, fostering an environment where all employees are valued and respected. We are committed to providing equal employment opportunities to individuals regardless of race, color, religion, national origin, age, sex, gender identity, pregnancy, disability, sexual orientation, military status, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. If you need assistance with the application process, please complete this form.</div>
Qualifications &amp; Requirements:
<div>Minimum Education Requirement - Associate's Degree or equivalent experience</div></div>

Patient Services Manager 1

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