settlement analyst

Patriot Bank, N.A.

<div>Description:
<p>
The Institutional Banking Operations Analyst is responsible for supporting the day-to-day operational functions within the Institutional Banking group. This role plays a critical part in ensuring the accuracy, timeliness, and compliance of operational activities, particularly within a new account onboarding, exception processing, reconciliations and other operational areas. The analyst will also support customer onboarding, due diligence, and broader banking operations to ensure adherence to regulatory requirements and internal policies.</p><p><b>
ESSENTIAL DUTIES AND RESPONSIBILITES include the following.</b></p><ul><li>
Investigate and resolve exceptions, discrepancies, and incidents and customer inquiries.</li><li>
Maintain daily operational reporting, including transaction volumes, limits, and settlement activity.</li><li>
Coordinate with fintech partners and internal stakeholders to support payment flows and settlement processes.</li><li>
Managing prefunding, reserve accounts, and settlement reconciliation processes</li><li>
Oversee end-to-end processes to effectively set up new institutional accounts, ensuring compliance with internal policies and regulatory requirements.</li><li>
Assist with reviewing and maintaining existing accounts, including monitoring for accuracy, documentation, and risk controls.</li><li>
Partner with management on the day-to-day oversight of complex accounts, resolving escalations, and supporting client needs with a high level of service.</li><li>
Assist developing procedures, best practices and technology implementations.</li><li>
Support other daily activities within the division such as customer onboarding, due diligence activities, data reporting, activity monitoring, project support, and other duties as assigned</li></ul><p><b>
Compliance &amp; Risk Management:</b></p><ul><li>
Ensure adherence to BSA/AML requirements, and internal compliance policies.</li><li>
Identify and escalate suspicious or unusual activity in accordance with bank procedures.</li><li>
Support audits, exams, and internal reviews by providing documentation and process explanations.</li><li>
Assist in the development and enhancement of operational controls and procedures.</li></ul><p><b>
SUPERVISORY RESPONSIBILITIES</b></p><p>
This job does not have managerial responsibilities.</p><br>
Requirements:
<p><b>
QUALIFICATIONS</b></p><p>
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.</p><p><b>
EDUCATION and/or EXPERIENCE</b></p><ul><li>
Bachelor&rsquo;s degree in Finance, Business, Accounting, or a related field (or equivalent experience).</li><li>
5+ years of experience in banking operations, with exposure to new account onboarding and daily exception item handling</li><li>
Knowledge of ACH lifecycle (origination, settlement, returns, and exceptions).</li><li>
Familiarity with banking regulations including BSA/AML and OFAC requirements.</li></ul><p><b>
OTHER QUALIFICATIONS</b></p><ul><li>
Clear and effective communicator</li><li>
Collaborative team player</li><li>
Detail-driven with a high level of accuracy</li></ul><p><b>
PREFERRED / PLUS QUALIFIACATIONS</b></p><ul><li>
Experience in a community bank environment.</li><li>
NACHA Accredited ACH Professional (AAP) certification.</li><li>
Knowledge of payment processors, middleware providers, or sponsor bank models.</li><li>
Exposure to card networks and settlement processes.</li></ul><p><b>
PHYSICAL DEMANDS</b></p><p>
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential function of this job. Reasonable accommodations may be made to enable Individuals with disabilities to perform the essential functions. This position may require occasional extended hours to support payment processing deadlines and month-end activities.</p><p>
While performing the duties of this Job, the employee is regularly required to sit; use hands to finger, handle, or feel and talk or hear. The employee is frequently required to reach with hands and arms. The employee is occasionally required to stand; walk and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, color vision and ability to adjust focus.</p><p><b>
WORK ENVIRONMENT</b></p><p>
While performing the duties of this Job, the employee is occasionally exposed to outside weather conditions. The noise level in the work environment is usually moderate.</p><p><b>
EQUAL EMPLOYMENT OPPORTUNITY</b></p><p>
Patriot Bank is an Equal Opportunity Employer and does not discriminate based on race, color, religion, sex, gender identity or expression, sexual orientation, national origin, ancestry, age, disability, medical condition, genetic information, marital status, veteran status, or any other protected status under federal, state, or local law.</p><p><b>
This job description indicates the general nature and level of work expected of the incumbent.</b> <b>It is not designed to cover or contain a comprehensive list of activities, duties or responsibilities required of the incumbent.</b> <b>Incumbents may be asked to perform other duties as required.</b></p></div>

Operations Analyst

Harbor Claims LLC

<div>Description: <b>Job Overview</b><p>
Our Claims Analyst III&rsquo;s are highly-seasoned residential property (1st party) and/or liability (3rd party) claims professionals who are dedicated to doing an outstanding job of accurately and effectively handling a heavy claims file load of the full range of routine to complex claims for the Company. Additionally, our Claims Analyst III&rsquo;s provide constant, top-quality and highly-responsive service to successfully handle even the most advanced claims inquiries and/or issues from policyholders, agents, third party representatives and other Company team members.</p><b>
Job Responsibilities</b><p><i><br>
In the spirit of our Company&rsquo;s mission, values and culture, the duties listed below serve as illustrations of the various types of work that may be performed by our Claims Analyst II&rsquo;s. We may also expect our Claims Analyst II&rsquo;s to carry out other responsibilities that are similar, related or a logical assignment to this job class.</i></p><ul><li>
With minimal supervision, provides outstanding service to Harbor Claims external and internal customers; utilizes tact, diplomacy and professional communication skills to positively represent Harbor Claims in telephone and email contacts; per Company claims guidelines, Company quality and time standards and governmental regulations and with minimal supervision, appropriately and correctly responds via telephone and email interactions to a wide range of routine to complex claimants&rsquo;, agents&rsquo; and third party representatives&rsquo; claims, policy and other related inquiries and issues.</li><li>
Within designated levels of authority and required time frames and with minimal supervision, assigns applicable claims to independent and/or Harbor Claims field adjusters; provides professional and responsive assistance on pending claims to independent and/or Harbor Claims field adjusters; develops and maintains effective working partnerships with independent and field adjusters to ensure prompt and appropriate claims&rsquo; actions; correctly reviews, assesses and applies independent and/or field adjusters&rsquo; findings in order to appropriately handle the respective claims.</li><li>
Within designated authority levels and time frames, with minimal supervision and adeptly utilizing assigned tools, analyzes claims information to determine appropriate settlement; as required, requests, obtains, reviews and evaluates outside experts&rsquo; (including engineers, architects, construction contractors and attorneys) opinions and/or information and confers with experts; communicates with claimant regarding settlement and effectively negotiates, when necessary; as required, interviews and records statements of claimants and witnesses to gather pertinent information; communicates with claimant regarding settlement and effectively negotiates, as necessary; settles claim and closes a wide spectrum of files including those with increased complexity, severity and/or exposure and/or which may be attorney- or third-party-represented; when claim is outside scope of authority or is attorney or third-party represented, actively and professionally works the file while maintaining clear communication and ongoing interaction with management, internal legal counsel and/or outside legal counsel, as appropriate, to ensure prompt timely and fair resolution of claims; may participate in mediation and/or court proceedings.</li><li>
Maintains exceptionally thorough, accurate claims files in compliance with governmental regulations and Company standards; efficiently and effectively utilizes multiple Carrier and Harbor Claims Information Systems/Programs to accurately maintain Claims files and file diaries.</li><li>
Reviews assigned files for subrogation potential; as warranted, identifies potential subrogation opportunities; clearly communicates findings to subrogation specialist and provides follow-up assistance and support, as necessary.</li><li>
Actively contributes as a member of the Harbor Claims Team by providing assistance and support to assigned claims, underwriting, customer support, product, sales and/or other team members; as requested, researches routine to more difficult policy, coverage and eligibility provisions; develops and communicates provision findings, analyses and/or recommendations to appropriate internal and/or external contacts .</li><li>
Participates in and/or actively assists with &ldquo;special&rdquo; Company projects, including CAT planning, organization, and preparation, vendor management or others, as directed.</li><li>
Dynamically enhances Company&rsquo;s success by taking advantage of learning and development opportunities and personally integrating positive actions to improve individual performance.</li></ul>
Requirements: <b>Skills and Expertise</b><br>
<b>Qualities: </b>quality- oriented; detail-oriented; self-starter; team player; multi-tasker; adaptability; flexibility; strong work ethic; positive &ldquo;can do&rdquo; attitude; collaborator; financially-oriented; service-oriented; coachable; dependable.<p><b>
Strong skill sets in the following areas: </b>effective decision-making; time management/working under tight deadlines; information and financial review and analyses; organization; problem analyses/solving; active listening; asking productive questions with an ability to apply learned information to a variety of related or similar situations; oral and written communication; interpersonal communication.</p><p><b>
Strong knowledge of</b>: advanced understanding of personal lines products, including residential homeowners and personal umbrella products; depending on area of focus, advanced understanding of property-related (1st party) and/or liability-related (3rd party) principles, practices, processes and terminology; business writing, grammar and punctuation rules; telephone and email business etiquette rules; desktop computer operations; standard business software and web-based engine operations (e.g., Microsoft Word, Microsoft Excel, Microsoft Outlook and Internet Explorer). MS Access, MS PowerPoint a plus. Thorough knowledge of Xactimate required.</p><b>
Licenses, Education and/or Experience</b><p><b><br>
For external candidates applying to a Claims Analyst III position:</b> Bachelor&rsquo;s Degree and five or more years residential property (1st party) or liability (3rd party) experience or equivalent. Must hold a current 6-20 Claims Adjuster or equivalent (for other applicable states) license, as required by job opening.</p></div>

Claims Analyst III (Residential Property and/or Liability)

Xpendless Technology

<p><b>About the Role</b> We are seeking a Senior Business Analyst specialising in cross-border and alternative payments to support a major bank client in expanding into new countries and payment rails. This role is central to delivering compliant, scalable, and interoperable payment solutions across ACH, Instant Payments, Wallets, Cards, and local clearing systems.</p><p>You will act as the bridge between product, technology, operations, compliance, and external partners &mdash; ensuring payments are built right the first time.</p><p><b>Key Responsibilities</b></p><p><i>Payments &amp; Domain</i></p><ul><li>Lead business analysis for cross-border and local payments initiatives across ACH, Instant/RTP, wallet-based, and card-based payment rails.</li><li>Map end-to-end payment journeys across initiation, processing, clearing, settlement, and reconciliation.</li><li>Analyse and maintain payment payload specifications including mandatory vs optional fields, country-specific regulatory requirements, and scheme/rail-specific data constraints.</li><li>Translate regulatory, compliance, and scheme rules into clear business and functional requirements.</li></ul><p><i>Regulatory &amp; Compliance</i></p><ul><li>Ensure compliance with local central bank requirements, AML/CFT/Sanctions data needs, and data residency rules per country.</li><li>Collaborate with Compliance, Legal, and Financial Crime teams to embed requirements into payment designs.</li><li>Support regulatory submissions, audits, and scheme onboarding with accurate documentation and data mappings.</li></ul><p><i>Delivery &amp; Stakeholder Management</i></p><ul><li>Own Business Requirement Documents (BRDs), Functional Specs, and Data Mapping documents.</li><li>Act as the payments SME in delivery squads and cross-functional forums.</li><li>Support technology teams through API design and payload validation, scheme certification testing, and UAT through to go-live.</li><li>Coordinate with external stakeholders including schemes, correspondent banks, and PSPs.</li></ul><p><i>Documentation &amp; Governance</i></p><ul><li>Maintain payment rulebooks, data dictionaries, and scheme playbooks.</li><li>Ensure standardisation while accommodating country- or rail-specific deviations.</li><li>Identify gaps, risks, and dependencies early and escalate proactively.</li></ul><p><b>Required Experience</b></p><p><i>Essential</i></p><ul><li>7&ndash;10+ years as a Business Analyst with a strong focus on payments.</li><li>Proven experience in cross-border payments and multi-rail payment environments.</li><li>Hands-on involvement with payment payloads, ISO formats, APIs, or message specifications.</li><li>Strong working knowledge of ACH, local clearing systems, Instant/RTP schemes, and wallet or alternative payment methods.</li><li>Experience working in or with banks, PSPs, FinTechs, or payment schemes/clearing houses.</li></ul><p><i>Strongly Preferred</i></p><ul><li>Experience in market expansion and new country onboarding.</li><li>Exposure to ISO 20022, legacy formats, or proprietary scheme specifications.</li><li>Background working closely with Compliance or Financial Crime teams.</li><li>Experience in regulated environments &mdash; Tier-1 bank background is a strong advantage.</li></ul><p><b>Key Skills</b></p><ul><li>Cross-border &amp; multi-rail payments</li><li>Payment lifecycle (initiation &rarr; settlement)</li><li>ISO 20022 &amp; payment message specifications</li><li>API specs &amp; data mapping</li><li>BRD &amp; functional specification writing</li><li>AML/CFT regulatory alignment</li><li>Stakeholder management across business, tech, and compliance</li><li>Scheme rules &amp; operating procedures</li><li>Exception handling &amp; payment failure analysis</li></ul><p>Job Type: Contract<br/>Contract length: 12 months</p><p>Pay: QAR20,000.00 - QAR22,000.00 per month</p><p>Work Location: In person</p>

IT Business Analyst – Cross-Border

Pop-Up Talent

<div>
 <p>
  <strong>
   Application Support Analyst
  </strong>
 </p>
 <p>
  New York, NY 10166
 </p>
 <p>
  <br/>
 </p>
 <p>
  We are seeking an
  <strong>
   Application Support Analyst
  </strong>
  to join our IT team supporting the
  <strong>
   Metals and Energy business
  </strong>
  . This will require collaboration with cross-functional teams to ensure smooth application operations. The role requires diligence in maintaining technical documentation and the willingness to participate in knowledge sharing to maximize team understanding and efficiency.
 </p>
 <p>
  <br/>
 </p>
 <p>
  You will play a key role in
  <strong>
   maintaining application stability, improving processes, supporting system releases, and assisting users across the trading environment.
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   KEY RESPONSIBILITIES:
  </strong>
 </p>
 <ul>
  <li>
   Provide technical support for trading applications including trade capture, market data, risk, and settlement systems
  </li>
  <li>
   Troubleshoot and resolve system issues in real-time to minimize trading disruptions
  </li>
  <li>
   Monitor applications and batch processes to ensure optimal performance
  </li>
  <li>
   Manage incident tickets and maintain technical documentation
  </li>
  <li>
   Support electronic trading systems, user access management, and trading platform connectivity
  </li>
  <li>
   Provide production support for market data platforms and vendor systems (e.g., Bloomberg, Refinitiv)
  </li>
  <li>
   Assist with system upgrades, releases, and testing activities
  </li>
  <li>
   Collaborate with IT Development and business teams to improve and automate processes
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   REQUIREMENTS:
  </strong>
 </p>
 <ul>
  <li>
   At least 3+ years of experience in application or technical support, preferably within financial services or trading environments
  </li>
  <li>
   Proficiency in SQL (Oracle or MS SQL Server), scripting languages (PowerShell or Python), and Windows infrastructure
  </li>
  <li>
   Strong troubleshooting and analytical skills
  </li>
  <li>
   Ability to work in a fast-paced, high-pressure environment
  </li>
  <li>
   Familiarity with trading systems (Openlink, FIX, Trayport, TT) is beneficial but not required
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   We are an equal opportunity employer, and we are an organization that values diversity. We welcome applications from all qualified candidates, including minorities and persons with disabilities.
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <p>
  req26-00135
 </p>
</div>


Application Support Analyst

Transcom

<p></p><div><div><div><div><div><div><div><div><div><div>WFM Junior Analyst</div><div><p><b>
Location</b><b>: </b>Egypt, Cairo</p><p><b>
Job category</b><b>: </b>Operations</p><p><b>
Language</b><b>: </b>English</p></div><div><div><div><div><i>
Transcom is all about people, and we&rsquo;re looking for a WFM Junior Analyst to support our team and help create a workplace where everyone thrives. You&rsquo;ll assist with workforce planning, reporting, and analysis to ensure smooth operations and optimal performance. If you&rsquo;re passionate about data and making a difference, apply today and join us!</i></div><div></div><div><i><br>
Join our Transcom Team as a WFM Junior Analyst!</i></div><div></div><div><i><br>
Be on the front line of support for clients and deliver impactful work on a company level. In this role, you will:</i></div><div><i>
Be responsible for supporting Workforce Management activities, including data analysis, reporting, scheduling support, and real-time monitoring to ensure optimal staffing and performance.</i></div><div><i>
Assist in generating reports, analyzing trends, and identifying opportunities to improve efficiency and service levels.</i></div><div><i>
Contribute to the project's success, propose improvements, share knowledge, and learn together with your colleagues.</i></div><div><i>
Work rotational shifts; locations include 5th Settlement and Smart Village.</i></div><div></div><div><i><br>
What's in it for YOU!</i></div><div><i>
Best salary in the market.</i></div><div><i>
Transportation provided.</i></div><div><i>
Medical and social insurance.</i></div><div><i>
Location in New Cairo &amp; Smart Village.</i></div><div><i>
International and inclusive environment that makes you feel supported, encouraged, and welcome from day one.</i></div><div></div><div><i><br>
To be successful in this role, the following is needed:</i></div><div><i>
Language English minimum: B1 (Very good) or higher.</i></div><div><i>
Strong verbal and written communication skills.</i></div><div><i>
Strong MS Office knowledge is a must (especially Excel).</i></div><div><i>
0&ndash;1 year of experience in a similar role (WFM, reporting, data analysis, or operations support) is a plus.</i></div><div><i>
Strong analytical and problem-solving skills with attention to detail.</i></div><div><i>
Basic understanding of workforce management concepts (forecasting, scheduling, real-time adherence) is an advantage.</i></div><div><i>
Comfortable working with data, KPIs, and performance metrics.</i></div><div></div><div><i><br>
Professional qualifications / Specific knowledge:</i></div><div><i>
Minimum studies: Preferably a University degree in Economics, Business Administration, Statistics, Mathematics, or similar. In its absence, knowledge should be demonstrated through experience in similar functions.</i></div><div><i>
Knowledge or training in data analysis systems and statistics.</i></div><div><i>
Google Workspace: Spreadsheets (high level), Docs/Word (intermediate-high), Presentations/PowerPoint (intermediate-high).</i></div><div><i>
Communication tools (Email): intermediate to high level.</i></div><div><i>
Good knowledge of WFM software or similar tools used for scheduling, forecasting, and performance monitoring is an advantage.</i></div><div></div><div><i><br>
What Life at Transcom is like!</i></div><div></div><div><i><br>
At Transcom, we&rsquo;re relentlessly committed. To our clients and each other. Every day, someone starts their journey with Transcom. Taking the potential they have today and turning it into skills for the future. Getting recognized for working hard, being a team player, and supporting others. Championing positive, lasting change in their teams and communities. That&rsquo;s just how we are at Transcom. Here we care and root for each other. You&rsquo;re included, just as you are, from day one. And with the right mindset, there&rsquo;s no end to how far we can go together.</i></div><br>
<i>
&ldquo;We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.&rdquo;</i></div></div></div></div></div></div></div></div></div></div></div></div><p></p>

WFM Junior Analyst

<div>Description: <b>Job Overview</b><p>
Our Claims Analyst I&rsquo;s are our entry-level team members who are selected for, participate in and earn the opportunity to graduate from our Harbor Claims College. During Claims College, they are considered students and learn how to handle basic claims the Harbor Claims way in both a classroom and hands-on environment. After successful completion of Harbor Claims College, our Claims Analysts I initially focus their attention on providing constant, top-quality and highly-responsive service to our customers in order to successfully handle first notice of loss (FNOL) communications and or routine claims inquiries and/or issues from policyholders, agents and other Company team members. Concurrently, in order to expose the Claims Analyst I&rsquo;s to the &ldquo;nuts and bolts&rdquo; of the Harbor Claims way, our Claims Analyst I&rsquo;s provide other administrative and technical assistance in support of their team. Eventually, as their knowledge base expands, our Claims Analyst I&rsquo;s are tasked with handling routine claims files within minimum levels of authority and then receive increased exposure to more challenging files as they demonstrate mastery and ability. Our Claims Analyst I&rsquo;s have varied backgrounds, but all come to the job ready, willing and able to quickly and thoroughly learn the &ldquo;ins and outs&rdquo; of Cabrillo claims handling from their team leaders and specialists.</p><b>
Job Responsibilities</b><p>
Under close supervision, provides outstanding service to Harbor Claims external and internal customers; utilizes tact, diplomacy and professional communication skills to positively represent Harbor Claims in telephone and email contacts; per Company claims guidelines, Company quality and time standards and governmental regulations, appropriately and correctly responds via telephone and email interactions to claimants&rsquo;, agents&rsquo; and third party representatives&rsquo; routine claims, policy and other related inquiries and issues; handles first notice of loss communication and/or communicates with customers on assigned pending claims files on an ongoing basis.</p><p>
Within minimum levels of authority and required time frames and with close supervision, assigns applicable claims to independent and/or Harbor Claims field adjusters; provides professional and responsive assistance on pending claims to independent and/or Harbor Claims field adjusters; develops and maintains effective working partnerships with independent and field adjusters to ensure prompt and appropriate claims&rsquo; actions.</p><p>
Within minimum authority levels and time frames, with close supervision, and adeptly utilizing assigned tools, analyzes claims information to determine appropriate settlement; communicates with claimant regarding settlement; settles claim and closes files; when outside scope of authority, clearly communicates pertinent information regarding files and works with other assigned analysts and/or leaders to ensure prompt resolution of claims.</p><p>
Maintains claims files in compliance with governmental regulations and Company standards; efficiently and effectively utilizes multiple Carrier and Harbor Claims Information Systems/Programs to accurately maintain Claims files and file diaries.</p><p>
As requested by leaders and/or other analysts, assists in review of designated files for subrogation potential; as warranted, identifies potential subrogation opportunities; clearly communicates findings to leaders, other analysts and/or subrogation specialist and provides follow-up assistance and support, as necessary.</p><p>
Actively contributes as a member of the Harbor Claims Team by providing assistance and support to assigned claims, underwriting, customer support, product, sales and/or other team members; as requested.</p><p>
Participates in and/or assists with &ldquo;special&rdquo; Company projects, including CAT planning, organization, and preparation as directed.</p><p>
Dynamically enhances Company&rsquo;s success by taking advantage of learning and development opportunities and personally integrating positive actions to improve individual performance.</p><b>
Job Family Overview</b><p>
Our Harbor Claims team provides direct, prompt, courteous and professional service to our policyholders, their agents, legal counsel and/or other third party representatives in the unfortunate event that the policyholders&rsquo; residential property is damaged or lost due to a covered event. To that end, our claims team members apply their technical know-how on a daily basis to review, investigate, evaluate and settle claims in a timely and equitable manner while also successfully and responsively handling claims inquiries and/or issues from many different people, including policyholders, agents, claimants&rsquo; third party representatives, as well as internal customers or carrier representatives, as assigned.</p><p>
Most of our employees on our Harbor Claims team are in positions that are included in our claims analyst progressive job series, comprised of Claims Analyst I, II and III. By utilizing a progressive job series, our claims analysts are able to learn and consequently earn advancement on the claims team and in the Company. We provide clear criteria that defines what represents demonstrated mastery at each level. Once an incumbent has mastered that position in the progressive job series, he/she, with his/her claims team leader&rsquo;s active input and agreement, is eligible to advance to the next level in the series, increasing his/her responsibility, authority and pay levels as a result. At Harbor Claims, along with our claims analysts&rsquo; progressive job series, we also have a field adjusters&rsquo; job series. A claims analyst is differentiated from a field adjuster in that the claims analyst is our internal &ldquo;desk&rdquo; adjuster located at our headquarters office who might, depending on the type, severity and/or location of claim, request a field adjuster or an independent adjuster go out and investigate a claim on the Company&rsquo;s behalf while the field adjuster is out in the field on a day-to-day basis examining claims.</p><p>
The other positions on our claims team include our claims team leaders and claims team specialists. These positions, respectively, are the supervisory and expert level positions on the team. Both types of positions require incumbents who are exceedingly well-versed in - and passionate about - their chosen profession of claims and additionally require incumbents with a remarkable understanding of, deep appreciation and respect for and ability to flourish in the Company&rsquo;s unique culture and work environment. Our claims team leaders serve a vital role in our Company&rsquo;s success by utilizing their demonstrated and dynamic leadership strengths to provide front-line day-to-day coaching, supervising &amp; leading of assigned claims analysts and/or field adjusters, while also continuing to carry out their respective day-to-day claims handling duties as working claims analysts. Comparable to our claims team leaders, our claims team specialists are also expected to carry out their assigned day-to-day claims handling or field adjusting duties as working claims analysts, while also continually demonstrating an exceptional depth and/or breadth of technical knowledge and claims expertise. Due to the breadth of their knowledge, they serve as the Go-To for the claims and customer support teams in those niche areas. Furthermore, as a result of the breadth of their knowledge, they are the team members who, at a moment&rsquo;s notice due to fluctuating business needs, can also be open, flexible, willing and adroitly able to take on additional pending and/or new claims files as needed. Our team specialists are expected to train team members on a recurring basis by teaching new hires how to do things our way (aka, the right way the first time), training current team members about new information and/or tasks and/or teaching multiple team members on a large-scale, even Company-wide, basis about a discipline in which the incumbent demonstrates proven expertise and knowledge. Finally, both our team leaders and specialists may spearhead a myriad of special projects producing important results and positive impact for the Company.</p>
Requirements: <b>Skills and Expertise</b><p><b>
Qualities:</b> quality- oriented; detail-oriented; self-starter; team player; multi-tasker; adaptability; flexibility; strong work ethic; positive &ldquo;can do&rdquo; attitude; collaborator; financially-oriented; service-oriented; coachable; dependable.</p><p><b>
Strong skill sets in the following areas: </b>effective decision-making; time management/working under tight deadlines; information and financial review and analyses; organization; problem analyses/solving; active listening; asking good questions to learn about claims handling; oral and written communication; interpersonal communication.</p><p><b>
Strong knowledge of:</b> business writing, grammar and punctuation rules; telephone and email business etiquette rules; desktop computer operations; standard business software and web-based engine operations (e.g., Microsoft Word, Microsoft Excel, Microsoft Outlook and Internet Explorer). MS Access and MS PowerPoint a plus.</p><b>
Licenses, Education and/or Experience</b><p>
Bachelor&rsquo;s Degree or equivalent work experience. Insurance-related degree or residential property claims customer service experience is highly desirable. A current 6-20 adjuster license, other applicable states&rsquo; adjuster license/s and/or required obtainment of specified license/s within three months of hire, specific to the job opening, is required.</p></div>

Claims Analyst I/II (Residential Property)

Safra National Bank

<div>
 <p>
  <strong>
   About Safra National Bank of New York and Safra Securities
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <p>
  Safra Securities LLC is the self-clearing broker dealer fully-owned subsidiary of Safra National Bank of New York ("Safra National"), a nationally chartered U.S. Bank supervised by the Office of the Comptroller of the Currency and member of the Federal Reserve and the Federal Deposit Insurance Corporation (&ldquo;FDIC&rdquo;). Headquartered in New York, with a branch in Florida and representative offices in Brazil, Chile, Mexico and Panama, Safra National is a leading private bank with a devoted team of relationship managers serving many sophisticated U.S. and international high net worth clients, with focus on Latin America.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Position Summary
  </strong>
 </p>
 <p>
  We are currently looking for an Operations Analyst to support Securities Operations and focus on client relationships and end-to-end trade lifecycle including middle and back-office support across products such as Asset Backed, preferred, equity linked options.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Requirements
  </strong>
 </p>
 <ul>
  <li>
   Familiar with front end trading systems such as a portfolio system or Bloomberg
  </li>
  <li>
   FX and foreign settlement exposure
  </li>
  <li>
   Swaps / Derivatives / Futures
  </li>
  <li>
   Repos / Reverse Repos
  </li>
  <li>
   Broker CD&rsquo;s
  </li>
  <li>
   Valuations to DTCC for compliance with CFTC regulations
  </li>
  <li>
   Current in-depth knowledge of Calypso Front Office Solutions functionality
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Qualifications
  </strong>
 </p>
 <ul>
  <li>
   Self-clearing Broker Dealer or Custodian experience
  </li>
  <li>
   Operational controls and oversight monitoring
  </li>
  <li>
   Risk management or audit experience
  </li>
  <li>
   Professionally reply to internal and external inquiries
  </li>
  <li>
   Good working knowledge of Microsoft Office Word / Enhanced Excel (V-Lookup, Macro)
  </li>
  <li>
   FINRA Series 99 registration or higher, preferred.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Workplace setting and schedule
  </strong>
 </p>
 <ul>
  <li>
   5 days onsite, New York, NY
  </li>
  <li>
   Monday &ndash; Friday from 9:00am to 5:00pm
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <br/>
 </p>
 <p>
  <br/>
 </p>
 <p>
  <em>
   Safra National Bank is an Equal Employment Opportunity
  </em>
 </p>
</div>


Operations Analyst, Safra Securities

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