shelter supervisor

Volunteers of America

<div>Description:

WHO WE ARE:
Volunteers of America Colorado is a nonprofit, faith-based organization dedicated to helping those in-need transform their lives. Through more than 50 distinct human service programs, Volunteers of America changes the lives of more than 140,000 vulnerable Coloradoans each year. VOA services include housing and emergency shelters, hunger and nutrition services, and many other community support programs. Our work touches the mind, body, heart and ultimately the spirit of those we serve. VOA integrates compassion with highly effective programs that build and strengthen communities.
WHAT MAKES VOA SPECIAL?
Volunteers of America Colorado believes unique challenges require unique and thoughtful solutions. VOA creates specialized programs to meet the critical needs of the communities we serve&mdash;our programs across Colorado look different because each community is distinct. We engage faith, relationship-building, and volunteers wherever we go to lift up and support Colorado&rsquo;s most vulnerable citizens.
** The Shelter Coordinator position provides &ldquo;rotating 30 minutes of break time coverage&rdquo; to the Shelter program
staff in the Denver Metro Area Shelters. This is a rotating position where the Shelter Coordinator will travel to
assigned sites to relieve staff for their 30-minute break. The Shelter Coordinator position is responsible for
managing the facility (in the time they are covering). The programs under Shelter purview serve multiple
populations in different programs: a Safe Haven for chronically homeless women with mental health concerns, a
family shelter, a Grant Per Diem program for Veteran Families and unaccompanied individuals, and a shelter for
older women. Service modalities for all programs under RYES include Housing First Trauma Informed Care, Harm
Reduction, Motivational Interviewing, and Crisis De-escalation. Job duties include supporting and coordinating with
other staff in the delivery of appropriate housing stability and support services for individuals and families
experiencing homelessness, including ensuring participants needs are met, maintaining the safety and wellbeing of
program participants, and maintaining the cleanliness of the facility. Further, the Shelter Coordinator will have a
basic understanding of mental health services and may have the opportunity to develop in specialty areas
including housing, employment, legal services, benefits, or others as indicated by the needs of the program(s).
Essential Duties and Responsibilities<ul><li>
Ensures that the program participants&rsquo; voices are heard, and when appropriate the participants ideas play a prominent role in programming.</li><li>
Responsible for possessing an in-depth knowledge regarding program requirements, including the referral process, support services, and field-relevant best practices.</li><li>
Demonstrates knowledge of participant-specific resources, a passion for serving the population and people experiencing homelessness, and the ability to contribute to the program-wide objectives of a diverse and dynamic team.</li><li>
Clearly documents all participant interactions along with required eligibility and demographic information. Can develop specialized knowledge related to service delivery database systems within the organization including Service Point and Homeless Management Information System (HMIS).</li><li>
Performs professional duties by maintaining confidentiality of all information and participating effectively within and across teams.</li><li>
Maintains physical and emotional safety of all program participants in the facility. Manages the milieu and addresses any program participant conflicts immediately to de-escalate. Will contact emergency personnel as necessary and will accurately and adequately complete any reports or documentation required.</li><li>
Supports team members by serving as a resource for analyzing and solving problems and staying abreast of current issues and theories within the field.</li><li>
Oversees and participates in general program facility maintenance such as assisting in cooking, cleaning, supplying linen and personal items, conducting building walk-throughs, enforcing rules, checking chore completion, setting and checking alarms, etc.</li><li><ul><li>Assists in the training and supervision of volunteers during shifts worked. Ensures proper volunteer tracking documentation and indemnity forms are completed.</li></ul></li><li>
Maintains regular front desk duties that include answering phone calls, taking messages, implementing participant intakes, accepting donations, handling mail, handing out bus pass and/or bus tickets, if applicable to the program.</li><li>
Serves as a mentor to junior personnel to develop knowledge and experience regarding best practice standards within their workgroup. May be responsible for training staff members assigned to the shift being covered.</li><li>
Performs job responsibilities in accordance with the Social Work Code of Ethics.</li><li>
Performs all other duties as assigned.</li></ul>
Working Conditions and Physical Requirements<ul><li>Ability to be single staffed while in the facility while having the responsibility for the safety of program participants.</li><li>Ability to quickly and safely go up and down stairs regularly throughout the shift to do perimeter checks, and in cases of an emergency.</li><li>Some lifting is required but should rarely exceed 50lbs.</li></ul>
Position Type and Expected Hours of Work<ul><li>This is a permanent - part time position</li><li>While Shelter Support Coordinators are on duty, they are likely single-staffed and unless they have established coverage for an approved reason, they will be expected to stay at the facility for the entirety of their shift.</li><li>All Shelter staff are considered &ldquo;essential staff,&rdquo; requiring to be on their scheduled shifts regardless of holidays or inclement weather. This is compensated as determined by HR.</li><li>All Shelter Support Coordinator staff must utilize the on-call protocol if unable to fulfill a shift.</li></ul>
Shift available:
Monday, Tuesday, Wednesday, Thursday 12am-4am
Locations: Job is at all locations
601 S. Irving Street, Denver 80219
1247 Santa Fe Drive, Denver 80204
8405 E Colfax Ave, Denver 80220
Salary Range: 19.29-20.00/hr
Benefit eligibility is based on job type/status
Paid Holidays
Paid Time Off
Volunteer/Wellness Day
Tuition Assistance
Pension and 403b Retirement Plan
Health, Dental, Vision, Pet Insurance
Life Insurance (Including Accidental Death &amp; Dismemberment)
Accident Insurance
Employee Assistance/Work-Life Balance Program
Employee Discount Program
LifeLock with Norton
Public Service Loan Forgiveness
Volunteers of America is an EEO Employer
POSITION WILL REMAIN OPEN UNTIL FILLED
VISA SPONSORSHIP IS NOT OFFERED FOR THIS ROLE
Veterans Strongly Encouraged to Apply
Requirements:

Competencies<ul><li>Models core culture attributes of VOACO that include &ldquo;AIRS&rdquo; (Accountability, Integrity, Respect and Service).</li><li>Models VOACO&rsquo;s three critical virtues of HHS (Hungry, Humble, People Smart).</li><li>Utilization of VOAC&rsquo;s database Service Point.</li><li>Ensures equitable and inclusive services.</li><li>Ensures that program participants have an active voice in programming.</li></ul>
Minimum Qualifications of Position<ul><li>
Associates degree in a related area or the equivalent experience in human services.</li><li>
One-year direct human service experience (on top of degree or human services experience equivalency).</li><li>
Good organizational and planning skills; works well as part of a team and independently.</li><li>
Complete program credentialing process, to include criminal and civil background checks within 30 days of hire and fingerprinting.</li><li>
Willing to obtain first aid, automated external defibrillator (AED) and cardiopulmonary resuscitation certifications and Narcan utilization training.</li><li>
Must possess a Colorado driver&rsquo;s license and state-mandated automobile insurance.</li><li><ul><li>Must possess a personal vehicle that may be used for work-related travel (reimbursement for mileage is available).</li></ul></li></ul>
Preferred Qualifications of Position<ul><li>Experience working with individuals experiencing chronic homelessness, severe and persistent mental health concerns, and case management experience and/or shelter experience and/or milieu management.</li><li>Crisis intervention skills.</li></ul>
Knowledge and Skills<ul><li>Good written, oral, and interpersonal communication skills.</li><li>High level of competency working with Microsoft Office suite and cloud-based applications.</li><li>Strong time-management and prioritization skills.</li><li>Experience working both independently and, in a team-oriented, collaborative environment.</li><li>Strong organizational skills.</li></ul>
Employee must be able to perform essential job functions with or without reasonable accommodation and without posing a direct threat to safety or health of self or others. To perform this job successfully, an individual must be able to perform each essential function satisfactorily. Employee will perform job according to applied laws. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. If you require a reasonable accommodation to perform this role, please contact HR@VOAColorado.org to begin the Interactive Process.</div>

Part Time Shelter Coordinator/Floater

Bethany House Services

<div>Title: Case Management Supervisor &mdash; Family Residential Shelter (Trauma-Informed Leadership)
Location: Bond Hill (Cincinnati, OH)&mdash; Bethany House Services
Bethany House Services believes every family deserves stability, dignity, and a path to lasting well-being. We combine trauma-informed care with practical supports to help families secure housing, build economic self-sufficiency, and flourish. We&rsquo;re a collaborative, mission-driven team that values empathy, cultural humility, and bold, hopeful action.
The Role We&rsquo;re seeking a dynamic Case Management Supervisor to lead our case management team, oversee high-quality services for families, and drive measurable outcomes. You&rsquo;ll supervise Case Managers, manage a caseload of 10-12 families, ensure program compliance, and partner with shelter leadership, direct service staff, and community resources to deliver client-centered, strength-based support.
What You&rsquo;ll Do<ul><li>
Lead with HEART: Supervise and support a team of case managers to deliver trauma-informed, client-centered services that promote housing stability and well-being.</li><li>
Grow People, Grow Impact: Provide regular supervision, coaching, and professional development; cultivate a positive, inclusive shelter culture and strong team morale.</li><li>
Optimize Service Delivery: Facilitate weekly team meetings, coordinate caseload distribution, and strategize to prevent burnout and ensure equitable support.</li><li>
Ensure Excellence: Review and sign off on service plans, case notes, and discharge plans; maintain quality, consistency, and policy compliance.</li><li>
Collaborate for Success: Work with shelter staff, housing partners, employers, and service providers to secure resources and expand opportunities for families.</li><li>
Monitor &amp; Improve: Track timeliness and effectiveness of interventions, identify barriers, and implement corrective action; use data to inform improvements.</li><li>
Champion Accessibility: Ensure culturally responsive practices and accessibility for clients from diverse backgrounds.</li><li>
Compliance and Quality: Maintain HIPAA-compliant records, SOPs, and reporting for funders and regulators; conduct chart audits and quality assurance.</li><li>
Data-Driven Leadership: Prepare metrics and reports for leadership; support continuous quality improvement initiatives in case management.</li></ul>
What Success Looks Like<ul><li>
Families experience clear, compassionate, goal-oriented case management that advances housing stability and economic self-sufficiency.</li><li>
A thriving, supported case management team with low burnout and strong collaboration.</li><li>
Compliance and data integrity across all records, with actionable insights driving program improvements.</li><li>
Strong partnerships with community resources that expand client opportunities.</li></ul>
Who You Are<ul><li>
Licensed professional: LCSW, LSW with supervisory designation, or equivalent licensed case manager (Ohio). Master&rsquo;s in Social Work (MSW) or equivalent required.</li><li>
Experienced: Minimum 2 years in case management, preferably in homeless or family shelter settings; proven trauma-informed, family-centered practice; leadership and supervision experience.</li><li>
Skilled Communicator: Excellent written and verbal communication, advocacy, crisis intervention, and de-escalation abilities.</li><li>
Data-Savvy: Comfort with case management systems and data-driven decision-making; ability to review, sign off, and ensure accuracy.</li><li>
Resourceful Problem-Solver: Creative, flexible thinker with strong organizational and time-management skills.</li><li>
Culturally Competent: Deep commitment to anti-oppression, cultural humility, and equitable service delivery.</li><li>
Collaborative: Comfortable working with shelter staff, housing specialists, service providers, and community partners.</li><li>
Flexible: Willingness to work some evening hours; comfortable in a fast-paced shelter environment.</li></ul>
Working Conditions<ul><li>
Primary work location: Family shelter facility</li><li>
Some evenings for programming accessibility</li><li>
Exposure to challenging circumstances including family crises and mental health situations</li><li>
Fast-paced environment with resident turnover</li><li>
Collaboration with shelter staff, housing specialists, and external providers</li><li>
Potential exposure to challenging behaviors or situations</li></ul>
What We Offer<ul><li>
Meaningful, mission-driven work with families in your community</li><li>
A supportive leadership team and opportunities for professional growth</li><li>
Competitive salary and benefits</li><li>
A culture that values well-being, collaboration, and innovation</li><li>
Commitment to trauma-informed, culturally responsive practice</li></ul>
Qualifications Required:<ul><li>
LCSW, LSW with supervisory designation, or equivalent licensed case manager (Ohio)</li><li>
MSW from an accredited program</li><li>
2+ years of progressive case management experience; homeless/family shelter context preferred but applicable experiences considered</li><li>
Demonstrated trauma-informed care and family-centered services</li><li>
Strong leadership, supervision, and team-building skills</li><li>
Knowledge of housing stability strategies, HUD resources, and community services</li><li>
Excellent written/verbal communication, advocacy, and crisis intervention skills</li><li>
Proficiency with case management and data systems; comfort with data-driven decisions</li></ul>
Essential Skills<ul><li>
Trauma-informed approach; sensitivity to the stress of homelessness</li><li>
Flexibility, adaptability, and resilience with vulnerable populations</li><li>
Crisis intervention and de-escalation abilities</li><li>
Cultural competency and anti-oppression awareness</li><li>
Patience, empathy, and professionalism</li><li>
Strong organizational and time-management capabilities</li><li>
Creative problem-solving and adaptability</li><li>
Ability to maintain professional boundaries while building rapport</li><li>
Knowledge of community resources and referral processes</li></ul>
How to Apply
If you&rsquo;re ready to lead with empathy, drive impact, and help families build brighter futures, we&rsquo;d love to meet you. Please submit:<ul><li>
A resume or CV</li><li>
A cover letter
</li></ul>About the Application Process
Bethany House Services is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all staff and clients.</div>

Case Management Supervisor

CAMBA

<div>Who We Are: CAMBA is a community of staff, volunteers, clients, donors, neighbors and partners who work together to build an inclusive New York City, where all children and adults have access to the resources and supports, they need to thrive. We take a comprehensive approach by offering more than 180 integrated programs in: Education &amp; Youth Development, Family Support, Job Training &amp; Employment Support Services, Health, Housing, and Legal Services. We reach almost 80,000 individuals and families, including almost 13,000 youth. CAMBA serves a diverse cross section of New Yorkers from new mothers in Brownsville to job seekers in the Rockaways. More than half of our clients are immigrants and refugees from around the globe. Over 85% of our families are living in poverty, reflecting the challenges faced by nearly 1.7 million New Yorkers today.
CAMBA operates 6 single adult shelters and 6 family shelters and one drop in center. Each shelter offers clients a supportive, structured therapeutic, safe, and drug-free facility. Homeless (often mentally-ill and substance-abusing) men and women are provided with comprehensive services to stabilize their condition in order to successfully transition into to permanent and/or supported housing.
CAMBA&rsquo;s Rising Up Men&rsquo;s Shelter is a 141 bed men&rsquo;s employment shelter located in the Williamsburg section of Brooklyn. This shelter will provide an array of services with a strong focus on connections for residents to achieve stable employment to lead to permanent housing.
Position: Case Manager Supervisor
Reports To: Director of Social Services
Location: Brooklyn, NY
What The Case Manager Supervisor Does:<ul><li>
Maintain professional relationships with clients and client confidentiality.</li><li>
Communicate effectively with clients, direct reporting staff, peers, supervisors, and funders.</li><li>
Plan and organize program activities to maximize program contract's goals and performance targets as outlined in DHS&rsquo; Performance Incentive Plan.</li><li>
Motivate, coach and counsel direct reporting staff to excel.</li><li>
Ensure that all direct reporting staff completes all necessary case management documentations including housing applications, ILP, and referrals to providers as required.</li><li>
Pull reports from CARES and distribute to staff to ensure staff are up to date on their documentation</li><li>
Develop and maintain tracking systems in order for staff to maintain up to date documentation</li><li>
Ensure that all client charting documentation are up-to-date and reflect services provided such as service plans, sycho-social and psychiatric assessments.</li><li>
Assist with the development of program content to address residents needs related to housing, substance abuse treatment, mental health and employment.</li><li>
Provide assistance, interventions and follow-up in regards to critical incidents with clients.</li><li>
Encourage teamwork among direct reporting staff as well as among peers.</li><li>
Troubleshoot client and direct reporting staff program problems and make decisions in accordance with program policies, procedures, and protocols.</li><li>
Conduct and document one-on-on supervision of direct reporting staff to assess and improve work performance i.e. identify training needs, professional development etc.</li><li>
Overcome resistance to change from clients, direct reporting staff, and supervisors/funders.</li><li>
Administer constructive discipline to direct reporting staff, as needed.</li><li>
Monitor clients' progress toward their goals (dates achieved) and document via progress notes.</li><li>
Review all documentation related to clients' progress for accuracy, completeness, and clarity.</li><li>
Review and approve time sheets.</li><li>
Prepare performance appraisals for directed reporting staff.</li><li>
Conduct chart auditing of client files (i.e., paper and electronically).</li><li>
Ensure staff utilization of electronic database and conduct oversight to ensure data integrity.</li><li>
Manage own time effectively and coordinate program activities to maximize time of direct reporting staff.</li><li>
Lead and participate in administrative and staff meetings as requested.</li><li>
Provide all required information for weekly/monthly/quarterly/semester/annual reports to CAMBA management and/or to funders.</li><li>
May prepare marketing materials for the program.</li><li>
May reach out and market the program to the community in order to recruit clients.</li><li>
May prescreen clients over the telephone for eligibility and may schedule intake appointments.</li><li>
May conduct initial intake or assessment of clients and/or clients' families and periodic reassessments.</li><li>
May have direct client service/program responsibilities in addition to the above.</li><li>
May plan, coordinate and facilitate social/peer support events, including group facilitation for clients.</li><li>
Task may be modified, expanded and/or assigned over a period of time.</li></ul>
Minimum Education/Experience Required:<ul><li>
Bachelor's degree (e. g., B.A., B.S.W.)</li><li>
Two years of Supervisory experience</li></ul>
Other Requirements:<ul><li>
Master&rsquo;s Degree preferred.</li></ul>
Compensation: $69,800-$71,000
When salary ranges are listed, the range would represent the low and high end for the applicable position &amp; program. The salary offered would be based on various factors unique to each program and candidate. This includes but is not limited to experience, education, budget and/or program size, internal equity, skills and other factors that may be required for the position and organization.
Status: Full-time (35 hours per week) 
Benefits: CAMBA offers a comprehensive benefits package including health insurance, dental insurance, 403(b) retirement plan with employer match, paid time off (vacation, personal, and sick time), and paid holidays. 
 
CAMBA is an Equal Opportunity Employer. We value a diverse workforce and inclusive workplace. People of color, people with disabilities, and lesbian, gay, bisexual, and transgender people are encouraged to apply. We consider all applicants without regard to race, color, religion, creed, gender, gender identity, gender expression, national origin, age, disability, socio-economic status, marital or veteran status, pregnancy status or sexual orientation.
2vkUtfgOAT</div>

Case Manager Supervisor, Rising Up Mens Shelter

Lazarus House

Emergency Shelter Case Manager (FT)Lazarus House is a homeless shelter located in downtown Saint Charles, IL. We are a 24/7 program that serves people in need of a safe place to stay. We provide shelter, meals, case management, as well as educational and employment classes to all who enter our doors. We have emergency shelter and transitional living programs. We also offer financial assistance programs for people to remain housed in the community.The Emergency Shelter Case Manager is responsible for utilizing trauma-informed care while working primarily with Emergency Shelter male guests and their children, helping them reach their personally defined goals, providing support to meet their requests, and helping them move toward independent living.Duties include:<ul><li>Consistent case management with shelter guests</li><li>Participation in and commitment to the case management team</li><li>Screening and Intakes of potential shelter guests</li><li>Support to all shelter guests</li><li>Outcome reporting and maintenance of guest files</li><li>Displaying confidentiality &amp; excellent boundaries</li><li>Ability to work some evenings and weekends</li></ul>Applicant Education &amp; Experience:<ul><li>Bachelors Degree in Human Services field required</li><li>Experience in Human Services, Homelessness, Mental Health, Addictions and/or the Culture of Poverty a plus</li><li>Bilingual in Spanish preferred</li></ul>Pay is commensurate with experienceApplicant Skills &amp; Abilities:<ul><li>Strong knowledge of human social services</li><li>Demonstrate intermediate computer skills</li><li>Demonstrate strong interpersonal and communication skills</li><li>Excellent English written and verbal communication</li><li>Ability to work with professional independence within Lazarus House policies</li><li>Ability to use sound judgment in crisis situations and to make wise decisions</li><li>Ability to handle confidential materials and information in an ethical, professional manner</li><li>Possession of a valid driver's license and proof of vehicle insurance</li></ul>Job Type: Full-timePay: From $48,000.00 per yearBenefits:<ul><li>Dental insurance</li><li>Employee assistance program</li><li>Health insurance</li><li>Health savings account</li><li>Life insurance</li><li>Paid time off</li></ul>Education:<ul><li>Bachelor's (Required)</li></ul>Experience:<ul><li>Case management: 1 year (Preferred)</li></ul>License/Certification:<ul><li>Driver's License (Preferred)</li></ul>Work Location: In person

Emergency Shelter Case Manager (Full-Time)

Welcome Home, Inc.

<div>Shelter Case Manager

Columbia, MO

Full-time

Salary Range: $45,000 to $49,000

Shelter Case Manager: Job Description

Position Description: A full-time position providing case management services and eligibility screening to homeless Veterans in or entering the Shelter program; and providing coordination of shelter activities.

Position Type: Full time, Salaried, Exempt, Benefits Eligible.

Hours: Office hours are typically weekdays 9-5; minimum of 40 hours per week required; Hours vary based on need and assignments; Some nights and weekends may be required; After hours and weekend on-call shifts of approximately one weekend per month are required.

Reports to: Shelter Program Manager

Supervises: None

Collaborates with: Intake Specialist; Case Managers; House Managers; and Housing Program Managers; All other WH staff; External agencies and partners; Volunteers and the Public.

Basic Function: The Shelter Case Manager: Provides shelter, housing services and appropriate individualized case management actions and client advocacy for homeless individuals or families; administers program objectives and elements as appropriate; links residents to resources; formulates housing plans that promote moving towards self-sufficiency; ensures the safety of all residents by implementing, monitoring and enforcing the boundaries and objectives of the transitional shelter program.

Principal Duties &amp; Accountabilities:
<ul><li>
Maintains client files to include conversations, updates, progress towards goals, and documentation of any incidents, including critical incidents.</li><li>
Report critical incidents immediately to the Clinical Director</li><li>
Provides eligibility screening to applicants and collects and maintains accurate and detailed records.</li><li>
Coordinates and monitors all aspects of service delivery including intake, assessment, creates Individual Housing Plans with clients, treatment planning, budgeting, case conferences, referrals for adjunctive services, family meetings, group work, case management, advocacy, and liaison with other community agencies.</li><li>
Ensures all participants receive appropriate supportive services according to the policies and procedures of the Welcome Home Shelter program.</li><li>
Documents service delivery and maintains accurate and timely clinical documentation and is responsible for consumer confidentiality.</li><li>
Tracks intake, discharge and contact in the HMIS tracking system in a timely and accurate manner.</li><li>
Participates in outreach events targeted towards at risk Veterans and service providers.</li><li>
Transports veterans in a safe, cautious and responsible manner.</li><li>
Participates in all appropriate staff, supervision, and training meetings.</li><li>
Work a minimum of 40 hours/week</li><li>
Assumes other duties as assigned by Senior Management.</li><li>
Collects data necessary to meet funding requirements and statistical reports</li><li>
Assist with resident intake and discharge as needed.</li></ul>

Minimum Qualifications:
<ul><li>
Applicants must possess a 4-year degree in Social work, psychology, sociology, human services, or a related field. In lieu of a 4-year degree, an applicant can substitute direct practice working with individuals experiencing homelessness, serious mental health conditions, and/or addiction issues. A minimum of 2 years of work experience will be required if no degree is held.</li><li>
Experience working with homeless persons or individuals/families with complex needs</li><li>
Mental health/human services experience.</li><li>
Understanding of Trauma Informed Care, Harm Reduction, Solution Focused Therapy and Strengths Based Therapy.</li><li>
Understanding and familiarity with culturally diverse populations.</li><li>
Possess (or be able to obtain within 30 days of hire) a valid class E driver&rsquo;s license, have reliable transportation available and a clean driving record.</li><li>
Must be 21 years of age or older</li><li>
Must have knowledge of clinical issues, skill in community resource development, be well organized, a self-starter, and able to work individually and as a member of a team.</li><li>
Familiarity with Microsoft Office products.</li><li>
Excellent skills in written and oral communication.</li></ul>

Desired Qualifications:
<ul><li>
MSW, or related degree</li><li>
Experience working with Veterans</li><li>
Ability to occasionally help with light moving of Veterans into housing</li><li>
Ability to lift up to 25 pounds</li><li>
Veteran Status</li></ul></div>

Shelter Case Manager

<div>Who We Are: CAMBA is a community of staff, volunteers, clients, donors, neighbors and partners who work together to build an inclusive New York City, where all children and adults have access to the resources and supports, they need to thrive. We take a comprehensive approach by offering more than 180 integrated programs in: Education &amp; Youth Development, Family Support, Job Training &amp; Employment Support Services, Health, Housing, and Legal Services. We reach almost 80,000 individuals and families, including almost 13,000 youth. CAMBA serves a diverse cross section of New Yorkers from new mothers in Brownsville to job seekers in the Rockaways. More than half of our clients are immigrants and refugees from around the globe. Over 85% of our families are living in poverty, reflecting the challenges faced by nearly 1.7 million New Yorkers today.
CAMBA operates 6 single adult shelters and 6 family shelters and one drop in center. Each shelter offers clients a supportive, structured therapeutic, safe, and drug-free facility. Homeless (often mentally-ill and substance-abusing) men and women are provided with comprehensive services to stabilize their condition in order to successfully transition into to permanent and/or supported housing
 Park Slope Shelter for Women serves 100 MICA (mentally ill chemical abusing) women at the Park Slope Armory in Brooklyn.
Position: Case Manager
Reports To: Supervisor II (Clinical)
Location: Brooklyn, NY
What The Case Manager Does: 
 
The person filling this position is expected, under general supervision, to: (1) immediately formulate a plan and prepare clients for permanent housing placement; (2) engage individuals requiring social service assistance; (3) interview and evaluate clients, formulate Independent Living Plans and goals; and (4) locate and refer to appropriate community resources for clients; including the following:<ul><li>
Maintain professional relationships with clients and client confidentiality.</li><li>
Practice Universal Precautions/Standard Protocol &amp; Procedures.</li><li>
Comply with any and all Federal, State, City and CAMBA security and privacy polices intended to protect the security and privacy of individually identifiable health information.
</li><li>Conduct initial intake and assessment of clients&rsquo; needs and periodic re-assessments.</li><li>
Create and maintain client electronic and paper files.</li><li>
Prepare initial psychosocial evaluation and update according to regulations.
</li><li>Obtain and maintain relevant documentation and release forms from clients (i.e., birth certificate, proof of income, medical documents, release of Personal Health Information, etc.).</li><li>
In collaboration with clients, conduct periodic revisions of independent living plans including short-term and long-term client goals.</li><li>
Assist clients in attaining their goals by identifying community resources and by referring clients to appropriate services both within and outside CAMBA (i.e., On-site medical services and psychiatric services, etc.).</li><li>
Work with clients to break through barriers to their goal(s) attainment.
</li><li>Provide support, training and coordination with the other social services staff.</li><li>
Assist clients in advocating for themselves in order to gain housing stability.</li><li>
Recommend and implement strategies to persuade clients to participate fully in the process in order to transition into permanent housing.
</li><li>Monitor clients' progress toward their goals via regularly scheduled face-to-face contacts/sessions.</li><li>
Document all client encounters via progress notes using DHS CARES Database and printout notes for client&rsquo;s paper file.
</li><li>Ensure CARES Database is updated to reflect client request for services (i.e., car fare, appointments, passes, referrals, etc.).</li><li>
Follow-up with clients and with referral organizations regarding client contact and progress with referral organization.</li><li>
Provide all required information for weekly/monthly/quarterly/annual reports.</li><li>
May act as client liaison/client advocate with outside organizations regarding such matters as education, healthcare, housing, legal issues, etc.</li><li>
May schedule appointments for client with referral organizations.</li><li>
May escort clients to appointments (educational, medical, social service, etc.)</li><li>
May assist clients in completing applications for benefits and entitlements, and may process applications on clients' behalf.
</li><li>May follow-up with clients for a period of time after successful completion of their primary goals to assure client stability.</li><li>
May prepare marketing materials for the program.</li><li>
Tasks may be modified, expanded and/or assigned over a period of time.</li></ul>
Education, Licenses and/or Certifications Required:
<ul><li>Bachelor's degree (e. g., B.A., B.S.W.) and/or equivalent experience.
</li></ul>Minimum Experiences and Skills Required:
<ul><li>May be required to become First Aid/CPR certified.</li><li>
May be required to become certified in overdose prevention.</li><li>
Bi-lingual preferred.</li></ul> 

Preferred Qualifications:
<ul><li>Example-Bi-lingual English and Spanish.
</li></ul>
 
Pre and/or Post Employment Requirements:
<ul><li>TB test required</li></ul> 
Compensation: $44,800-$48,925 annually 
When salary ranges are listed, the range would represent the low and high end for the applicable position &amp; program. The salary offered would be based on various factors unique to each program and candidate. This includes but is not limited to experience, education, budget and/or program size, internal equity, skills and other factors that may be required for the position and organization.
 Status: Full-time (35 hours per week) 
Benefits: CAMBA offers a comprehensive benefits package including health insurance, dental insurance, 403(b) retirement plan with employer match, paid time off (vacation, personal, and sick time), and paid holidays. 
CAMBA is an Equal Opportunity Employer. We value a diverse workforce and inclusive workplace. People of color, people with disabilities, and lesbian, gay, bisexual, and transgender people are encouraged to apply. We consider all applicants without regard to race, color, religion, creed, gender, gender identity, gender expression, national origin, age, disability, socio-economic status, marital or veteran status, pregnancy status or sexual orientation.
F6XhAgrIQL</div>

Case Manager, Park Slope Women's Shelter

<div>Program Overview:
CAMBA operates 6 single adult shelters and 6 family shelters and one drop in center. Each shelter offers clients a supportive, structured therapeutic, safe, and drug-free facility. Homeless (often mentally-ill and substance-abusing) men and women are provided with comprehensive services to stabilize their condition in order to successfully transition into to permanent and/or supported housing.
Position Overview:
What The Case Manager Does:
The person filling this position is expected, under general supervision, to: (1) immediately formulate a plan and prepare clients for permanent housing placement; (2) engage individuals requiring social service assistance; (3) interview and evaluate clients, formulate Independent Living Plans and goals; and (4) locate and refer to appropriate community resources for clients; Including the following:<ul><li><ul><li>
Maintain professional relationships with clients and client confidentiality.</li><li>
Practice Universal Precautions/Standard Protocol &amp; Procedures.</li><li>
Comply with any and all Federal, State, City and CAMBA security and privacy polices intended to protect the security and privacy of individually identifiable health information.</li><li>
Conduct initial Intake and assessment of clients' needs and periodic re-assessments.</li><li>
Create and maintain client electronic and paper files.</li><li>
Prepare Initial psychosocial evaluation and update according to regulations.</li><li>
Obtain and maintain relevant documentation and release forms from clients (i.e., birth certificate, proof of income, medical documents, release of Personal Health Information, etc.).</li><li>
In collaboration with clients, conduct periodic revisions of independent living plans including short-term and long-term client goals.</li><li>
Assist clients in attaining their goals by identifying community resources and by referring clients lo appropriate services both within and outside CAMBA (i.e., On-site medical services and psychiatric services, etc.,),</li><li>
Work with clients to break through barriers to their goal(s)</li><li>
Provide support, training and coordination with the other social services staff</li><li>
Assist clients in advocating for themselves in order to gain housing stability.</li><li>
Recommend and implement strategies to persuade clients to participate fully in the process in order to transition into permanent housing.</li><li>
Monitor clients' progress toward their goals via regularly scheduled face-to-face contacts/sessions.</li><li>
Document all client encounters via progress notes using OHS CARES Database and printout notes for client's paper file.</li><li>
Ensure CARES Database is updated to reflect client request for services (I.e., car fare, appointments, passes, referrals, etc.).</li><li>
Follow-up with clients and with referral organizations regarding client contact and progress with referral organization.</li><li>
Provide all required Information for weekly/monthly/quarterly/annual reports.</li><li>
May act as client liaison/client advocate with outside organizations regarding such matters as education, healthcare, housing, legal issues, etc.</li><li>
May schedule appointments for client with referral organization</li><li>
May escort clients to appointments (educational, medical, social service, etc.)</li><li>
May assist clients in completing applications for benefits and entitlements, and may process applications on clients' behalf</li><li>
May follow-up with clients for a period of time after successful completion of their primary goals to assure client stability</li><li>
May prepare marketing materials for the program</li><li>
Tasks may be modified, expanded and/or assigned over a period of time</li></ul></li></ul><div>
Education, Experiences, Licenses, and/or Certifications Required: 
<ul><li>Bachelor's degree (e.g., B.A., B.S.W.) or</li><li>Four years of relevant experience, or</li><li>Associate's and two years equivalent experience.</li></ul></div><div>
Preferred Qualifications: 
<ul><li>Bi-lingual English &amp; Spanish</li></ul></div>
Pre/Post Employment
Family 
Pre and/or Post Employment Requirements:<ul><li>
The ability to obtain and maintain the following clearances throughout the duration of employment<ul><li>
New York State Division of Criminal Justice Services (DCJS)</li><li>
State Central Registry (SCR)</li><li>
Register of Substantiated Category One Cases of Abuse or Neglect aka Staff Exclusion List (SEL)</li></ul></li><li>
Proof of negative results from TB test</li></ul>
Single 
Pre and/or Post Employment Requirements:<ul><li>
Proof of negative results from TB test.</li></ul></div>

Park Slope Women's Shelter - Case Manager

Search 7220+ Shelter supervisor jobs near you this April. New roles added regularly across leading industries. Apply today.