shelter supervisor

Volunteers of America

<div>Description:

WHO WE ARE:
Volunteers of America Colorado is a nonprofit, faith-based organization dedicated to helping those in-need transform their lives. Through more than 50 distinct human service programs, Volunteers of America changes the lives of more than 140,000 vulnerable Coloradoans each year. VOA services include housing and emergency shelters, hunger and nutrition services, and many other community support programs. Our work touches the mind, body, heart and ultimately the spirit of those we serve. VOA integrates compassion with highly effective programs that build and strengthen communities.
WHAT MAKES VOA SPECIAL?
Volunteers of America Colorado believes unique challenges require unique and thoughtful solutions. VOA creates specialized programs to meet the critical needs of the communities we serve&mdash;our programs across Colorado look different because each community is distinct. We engage faith, relationship-building, and volunteers wherever we go to lift up and support Colorado&rsquo;s most vulnerable citizens.
** The Shelter Coordinator position provides &ldquo;rotating 30 minutes of break time coverage&rdquo; to the Shelter program
staff in the Denver Metro Area Shelters. This is a rotating position where the Shelter Coordinator will travel to
assigned sites to relieve staff for their 30-minute break. The Shelter Coordinator position is responsible for
managing the facility (in the time they are covering). The programs under Shelter purview serve multiple
populations in different programs: a Safe Haven for chronically homeless women with mental health concerns, a
family shelter, a Grant Per Diem program for Veteran Families and unaccompanied individuals, and a shelter for
older women. Service modalities for all programs under RYES include Housing First Trauma Informed Care, Harm
Reduction, Motivational Interviewing, and Crisis De-escalation. Job duties include supporting and coordinating with
other staff in the delivery of appropriate housing stability and support services for individuals and families
experiencing homelessness, including ensuring participants needs are met, maintaining the safety and wellbeing of
program participants, and maintaining the cleanliness of the facility. Further, the Shelter Coordinator will have a
basic understanding of mental health services and may have the opportunity to develop in specialty areas
including housing, employment, legal services, benefits, or others as indicated by the needs of the program(s).
Essential Duties and Responsibilities<ul><li>
Ensures that the program participants&rsquo; voices are heard, and when appropriate the participants ideas play a prominent role in programming.</li><li>
Responsible for possessing an in-depth knowledge regarding program requirements, including the referral process, support services, and field-relevant best practices.</li><li>
Demonstrates knowledge of participant-specific resources, a passion for serving the population and people experiencing homelessness, and the ability to contribute to the program-wide objectives of a diverse and dynamic team.</li><li>
Clearly documents all participant interactions along with required eligibility and demographic information. Can develop specialized knowledge related to service delivery database systems within the organization including Service Point and Homeless Management Information System (HMIS).</li><li>
Performs professional duties by maintaining confidentiality of all information and participating effectively within and across teams.</li><li>
Maintains physical and emotional safety of all program participants in the facility. Manages the milieu and addresses any program participant conflicts immediately to de-escalate. Will contact emergency personnel as necessary and will accurately and adequately complete any reports or documentation required.</li><li>
Supports team members by serving as a resource for analyzing and solving problems and staying abreast of current issues and theories within the field.</li><li>
Oversees and participates in general program facility maintenance such as assisting in cooking, cleaning, supplying linen and personal items, conducting building walk-throughs, enforcing rules, checking chore completion, setting and checking alarms, etc.</li><li><ul><li>Assists in the training and supervision of volunteers during shifts worked. Ensures proper volunteer tracking documentation and indemnity forms are completed.</li></ul></li><li>
Maintains regular front desk duties that include answering phone calls, taking messages, implementing participant intakes, accepting donations, handling mail, handing out bus pass and/or bus tickets, if applicable to the program.</li><li>
Serves as a mentor to junior personnel to develop knowledge and experience regarding best practice standards within their workgroup. May be responsible for training staff members assigned to the shift being covered.</li><li>
Performs job responsibilities in accordance with the Social Work Code of Ethics.</li><li>
Performs all other duties as assigned.</li></ul>
Working Conditions and Physical Requirements<ul><li>Ability to be single staffed while in the facility while having the responsibility for the safety of program participants.</li><li>Ability to quickly and safely go up and down stairs regularly throughout the shift to do perimeter checks, and in cases of an emergency.</li><li>Some lifting is required but should rarely exceed 50lbs.</li></ul>
Position Type and Expected Hours of Work<ul><li>This is a permanent - part time position</li><li>While Shelter Support Coordinators are on duty, they are likely single-staffed and unless they have established coverage for an approved reason, they will be expected to stay at the facility for the entirety of their shift.</li><li>All Shelter staff are considered &ldquo;essential staff,&rdquo; requiring to be on their scheduled shifts regardless of holidays or inclement weather. This is compensated as determined by HR.</li><li>All Shelter Support Coordinator staff must utilize the on-call protocol if unable to fulfill a shift.</li></ul>
Shift available:
Monday, Tuesday, Wednesday, Thursday 12am-4am
Locations: Job is at all locations
601 S. Irving Street, Denver 80219
1247 Santa Fe Drive, Denver 80204
8405 E Colfax Ave, Denver 80220
Salary Range: 19.29-20.00/hr
Benefit eligibility is based on job type/status
Paid Holidays
Paid Time Off
Volunteer/Wellness Day
Tuition Assistance
Pension and 403b Retirement Plan
Health, Dental, Vision, Pet Insurance
Life Insurance (Including Accidental Death &amp; Dismemberment)
Accident Insurance
Employee Assistance/Work-Life Balance Program
Employee Discount Program
LifeLock with Norton
Public Service Loan Forgiveness
Volunteers of America is an EEO Employer
POSITION WILL REMAIN OPEN UNTIL FILLED
VISA SPONSORSHIP IS NOT OFFERED FOR THIS ROLE
Veterans Strongly Encouraged to Apply
Requirements:

Competencies<ul><li>Models core culture attributes of VOACO that include &ldquo;AIRS&rdquo; (Accountability, Integrity, Respect and Service).</li><li>Models VOACO&rsquo;s three critical virtues of HHS (Hungry, Humble, People Smart).</li><li>Utilization of VOAC&rsquo;s database Service Point.</li><li>Ensures equitable and inclusive services.</li><li>Ensures that program participants have an active voice in programming.</li></ul>
Minimum Qualifications of Position<ul><li>
Associates degree in a related area or the equivalent experience in human services.</li><li>
One-year direct human service experience (on top of degree or human services experience equivalency).</li><li>
Good organizational and planning skills; works well as part of a team and independently.</li><li>
Complete program credentialing process, to include criminal and civil background checks within 30 days of hire and fingerprinting.</li><li>
Willing to obtain first aid, automated external defibrillator (AED) and cardiopulmonary resuscitation certifications and Narcan utilization training.</li><li>
Must possess a Colorado driver&rsquo;s license and state-mandated automobile insurance.</li><li><ul><li>Must possess a personal vehicle that may be used for work-related travel (reimbursement for mileage is available).</li></ul></li></ul>
Preferred Qualifications of Position<ul><li>Experience working with individuals experiencing chronic homelessness, severe and persistent mental health concerns, and case management experience and/or shelter experience and/or milieu management.</li><li>Crisis intervention skills.</li></ul>
Knowledge and Skills<ul><li>Good written, oral, and interpersonal communication skills.</li><li>High level of competency working with Microsoft Office suite and cloud-based applications.</li><li>Strong time-management and prioritization skills.</li><li>Experience working both independently and, in a team-oriented, collaborative environment.</li><li>Strong organizational skills.</li></ul>
Employee must be able to perform essential job functions with or without reasonable accommodation and without posing a direct threat to safety or health of self or others. To perform this job successfully, an individual must be able to perform each essential function satisfactorily. Employee will perform job according to applied laws. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. If you require a reasonable accommodation to perform this role, please contact HR@VOAColorado.org to begin the Interactive Process.</div>

Part Time Shelter Coordinator/Floater

Bethany House Services

<div>Title: Case Management Supervisor &mdash; Family Residential Shelter (Trauma-Informed Leadership)
Location: Bond Hill (Cincinnati, OH)&mdash; Bethany House Services
Bethany House Services believes every family deserves stability, dignity, and a path to lasting well-being. We combine trauma-informed care with practical supports to help families secure housing, build economic self-sufficiency, and flourish. We&rsquo;re a collaborative, mission-driven team that values empathy, cultural humility, and bold, hopeful action.
The Role We&rsquo;re seeking a dynamic Case Management Supervisor to lead our case management team, oversee high-quality services for families, and drive measurable outcomes. You&rsquo;ll supervise Case Managers, manage a caseload of 10-12 families, ensure program compliance, and partner with shelter leadership, direct service staff, and community resources to deliver client-centered, strength-based support.
What You&rsquo;ll Do<ul><li>
Lead with HEART: Supervise and support a team of case managers to deliver trauma-informed, client-centered services that promote housing stability and well-being.</li><li>
Grow People, Grow Impact: Provide regular supervision, coaching, and professional development; cultivate a positive, inclusive shelter culture and strong team morale.</li><li>
Optimize Service Delivery: Facilitate weekly team meetings, coordinate caseload distribution, and strategize to prevent burnout and ensure equitable support.</li><li>
Ensure Excellence: Review and sign off on service plans, case notes, and discharge plans; maintain quality, consistency, and policy compliance.</li><li>
Collaborate for Success: Work with shelter staff, housing partners, employers, and service providers to secure resources and expand opportunities for families.</li><li>
Monitor &amp; Improve: Track timeliness and effectiveness of interventions, identify barriers, and implement corrective action; use data to inform improvements.</li><li>
Champion Accessibility: Ensure culturally responsive practices and accessibility for clients from diverse backgrounds.</li><li>
Compliance and Quality: Maintain HIPAA-compliant records, SOPs, and reporting for funders and regulators; conduct chart audits and quality assurance.</li><li>
Data-Driven Leadership: Prepare metrics and reports for leadership; support continuous quality improvement initiatives in case management.</li></ul>
What Success Looks Like<ul><li>
Families experience clear, compassionate, goal-oriented case management that advances housing stability and economic self-sufficiency.</li><li>
A thriving, supported case management team with low burnout and strong collaboration.</li><li>
Compliance and data integrity across all records, with actionable insights driving program improvements.</li><li>
Strong partnerships with community resources that expand client opportunities.</li></ul>
Who You Are<ul><li>
Licensed professional: LCSW, LSW with supervisory designation, or equivalent licensed case manager (Ohio). Master&rsquo;s in Social Work (MSW) or equivalent required.</li><li>
Experienced: Minimum 2 years in case management, preferably in homeless or family shelter settings; proven trauma-informed, family-centered practice; leadership and supervision experience.</li><li>
Skilled Communicator: Excellent written and verbal communication, advocacy, crisis intervention, and de-escalation abilities.</li><li>
Data-Savvy: Comfort with case management systems and data-driven decision-making; ability to review, sign off, and ensure accuracy.</li><li>
Resourceful Problem-Solver: Creative, flexible thinker with strong organizational and time-management skills.</li><li>
Culturally Competent: Deep commitment to anti-oppression, cultural humility, and equitable service delivery.</li><li>
Collaborative: Comfortable working with shelter staff, housing specialists, service providers, and community partners.</li><li>
Flexible: Willingness to work some evening hours; comfortable in a fast-paced shelter environment.</li></ul>
Working Conditions<ul><li>
Primary work location: Family shelter facility</li><li>
Some evenings for programming accessibility</li><li>
Exposure to challenging circumstances including family crises and mental health situations</li><li>
Fast-paced environment with resident turnover</li><li>
Collaboration with shelter staff, housing specialists, and external providers</li><li>
Potential exposure to challenging behaviors or situations</li></ul>
What We Offer<ul><li>
Meaningful, mission-driven work with families in your community</li><li>
A supportive leadership team and opportunities for professional growth</li><li>
Competitive salary and benefits</li><li>
A culture that values well-being, collaboration, and innovation</li><li>
Commitment to trauma-informed, culturally responsive practice</li></ul>
Qualifications Required:<ul><li>
LCSW, LSW with supervisory designation, or equivalent licensed case manager (Ohio)</li><li>
MSW from an accredited program</li><li>
2+ years of progressive case management experience; homeless/family shelter context preferred but applicable experiences considered</li><li>
Demonstrated trauma-informed care and family-centered services</li><li>
Strong leadership, supervision, and team-building skills</li><li>
Knowledge of housing stability strategies, HUD resources, and community services</li><li>
Excellent written/verbal communication, advocacy, and crisis intervention skills</li><li>
Proficiency with case management and data systems; comfort with data-driven decisions</li></ul>
Essential Skills<ul><li>
Trauma-informed approach; sensitivity to the stress of homelessness</li><li>
Flexibility, adaptability, and resilience with vulnerable populations</li><li>
Crisis intervention and de-escalation abilities</li><li>
Cultural competency and anti-oppression awareness</li><li>
Patience, empathy, and professionalism</li><li>
Strong organizational and time-management capabilities</li><li>
Creative problem-solving and adaptability</li><li>
Ability to maintain professional boundaries while building rapport</li><li>
Knowledge of community resources and referral processes</li></ul>
How to Apply
If you&rsquo;re ready to lead with empathy, drive impact, and help families build brighter futures, we&rsquo;d love to meet you. Please submit:<ul><li>
A resume or CV</li><li>
A cover letter
</li></ul>About the Application Process
Bethany House Services is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all staff and clients.</div>

Case Management Supervisor

CAMBA

<div>Who We Are: CAMBA is a community of staff, volunteers, clients, donors, neighbors and partners who work together to build an inclusive New York City, where all children and adults have access to the resources and supports, they need to thrive. We take a comprehensive approach by offering more than 180 integrated programs in: Education &amp; Youth Development, Family Support, Job Training &amp; Employment Support Services, Health, Housing, and Legal Services. We reach almost 80,000 individuals and families, including almost 13,000 youth. CAMBA serves a diverse cross section of New Yorkers from new mothers in Brownsville to job seekers in the Rockaways. More than half of our clients are immigrants and refugees from around the globe. Over 85% of our families are living in poverty, reflecting the challenges faced by nearly 1.7 million New Yorkers today.
CAMBA operates 6 single adult shelters and 6 family shelters and one drop in center. Each shelter offers clients a supportive, structured therapeutic, safe, and drug-free facility. Homeless (often mentally-ill and substance-abusing) men and women are provided with comprehensive services to stabilize their condition in order to successfully transition into to permanent and/or supported housing.
CAMBA&rsquo;s Rising Up Men&rsquo;s Shelter is a 141 bed men&rsquo;s employment shelter located in the Williamsburg section of Brooklyn. This shelter will provide an array of services with a strong focus on connections for residents to achieve stable employment to lead to permanent housing.
Position: Case Manager Supervisor
Reports To: Director of Social Services
Location: Brooklyn, NY
What The Case Manager Supervisor Does:<ul><li>
Maintain professional relationships with clients and client confidentiality.</li><li>
Communicate effectively with clients, direct reporting staff, peers, supervisors, and funders.</li><li>
Plan and organize program activities to maximize program contract's goals and performance targets as outlined in DHS&rsquo; Performance Incentive Plan.</li><li>
Motivate, coach and counsel direct reporting staff to excel.</li><li>
Ensure that all direct reporting staff completes all necessary case management documentations including housing applications, ILP, and referrals to providers as required.</li><li>
Pull reports from CARES and distribute to staff to ensure staff are up to date on their documentation</li><li>
Develop and maintain tracking systems in order for staff to maintain up to date documentation</li><li>
Ensure that all client charting documentation are up-to-date and reflect services provided such as service plans, sycho-social and psychiatric assessments.</li><li>
Assist with the development of program content to address residents needs related to housing, substance abuse treatment, mental health and employment.</li><li>
Provide assistance, interventions and follow-up in regards to critical incidents with clients.</li><li>
Encourage teamwork among direct reporting staff as well as among peers.</li><li>
Troubleshoot client and direct reporting staff program problems and make decisions in accordance with program policies, procedures, and protocols.</li><li>
Conduct and document one-on-on supervision of direct reporting staff to assess and improve work performance i.e. identify training needs, professional development etc.</li><li>
Overcome resistance to change from clients, direct reporting staff, and supervisors/funders.</li><li>
Administer constructive discipline to direct reporting staff, as needed.</li><li>
Monitor clients' progress toward their goals (dates achieved) and document via progress notes.</li><li>
Review all documentation related to clients' progress for accuracy, completeness, and clarity.</li><li>
Review and approve time sheets.</li><li>
Prepare performance appraisals for directed reporting staff.</li><li>
Conduct chart auditing of client files (i.e., paper and electronically).</li><li>
Ensure staff utilization of electronic database and conduct oversight to ensure data integrity.</li><li>
Manage own time effectively and coordinate program activities to maximize time of direct reporting staff.</li><li>
Lead and participate in administrative and staff meetings as requested.</li><li>
Provide all required information for weekly/monthly/quarterly/semester/annual reports to CAMBA management and/or to funders.</li><li>
May prepare marketing materials for the program.</li><li>
May reach out and market the program to the community in order to recruit clients.</li><li>
May prescreen clients over the telephone for eligibility and may schedule intake appointments.</li><li>
May conduct initial intake or assessment of clients and/or clients' families and periodic reassessments.</li><li>
May have direct client service/program responsibilities in addition to the above.</li><li>
May plan, coordinate and facilitate social/peer support events, including group facilitation for clients.</li><li>
Task may be modified, expanded and/or assigned over a period of time.</li></ul>
Minimum Education/Experience Required:<ul><li>
Bachelor's degree (e. g., B.A., B.S.W.)</li><li>
Two years of Supervisory experience</li></ul>
Other Requirements:<ul><li>
Master&rsquo;s Degree preferred.</li></ul>
Compensation: $69,800-$71,000
When salary ranges are listed, the range would represent the low and high end for the applicable position &amp; program. The salary offered would be based on various factors unique to each program and candidate. This includes but is not limited to experience, education, budget and/or program size, internal equity, skills and other factors that may be required for the position and organization.
Status: Full-time (35 hours per week) 
Benefits: CAMBA offers a comprehensive benefits package including health insurance, dental insurance, 403(b) retirement plan with employer match, paid time off (vacation, personal, and sick time), and paid holidays. 
 
CAMBA is an Equal Opportunity Employer. We value a diverse workforce and inclusive workplace. People of color, people with disabilities, and lesbian, gay, bisexual, and transgender people are encouraged to apply. We consider all applicants without regard to race, color, religion, creed, gender, gender identity, gender expression, national origin, age, disability, socio-economic status, marital or veteran status, pregnancy status or sexual orientation.
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Case Manager Supervisor, Rising Up Mens Shelter

New Life Center

<div><div><div>Shelter Ministry Case Manager Job Description</div></div><div><div>
Position: Shelter Ministry Case Manager</div></div><div><div>
Full-time/Part-time: Full-time 
Department: Program 
Reports to: Shelter Ministry Program Manager 
FLSA Classification: Exempt</div></div><div><div>
Summary</div></div>
Primary responsibility is direct service case management, housing support and spiritual care for guests at the New Life Center. Key elements involve case management services that lower housing barriers, assistance in securing housing, collaboration with supportive services in the community, relationship building, support and accountability for guests, and helping individuals to a place of self-sufficiency.
At New Life Center, our work is grounded in our Christian mission and values. Each role contributes to the ministry and operations of the organization. We seek staff who are committed followers of Jesus Christ, aligned with our Statement of Faith, and who model our REAL values - Respectful, Encouraging, Accountable, and Loving - in their work and interactions.
Essential Functions
Essential Function 1: Direct Service Related<ul><li>
Perform housing assessments with guests and enter their assessment into the Community Coordinated Entry System in the HMIS database.
</li><li>Create and follow up on an individualized case management plan based on specific guest needs and desires.
</li><li>Assist guests in lowering barriers to becoming successfully housed.
</li><li>Maintain a database of local resources.
</li><li>Maintain an active caseload of 25 to 30 guests, exercising appropriate professional boundaries and workload management to avoid exceeding this range.</li></ul>
Essential Function 2: Housing Support<ul><li>
Assist guests in finding or applying for housing.
</li><li>Assist guests in securing financial assistance to secure housing, such as down payments and/or damage deposit assistance.
</li><li>Collaborate with community-wide supportive services to help guests remain successfully housed.
</li><li>Assist guests in securing furniture and housewares through community voucher programs.
</li><li>Attend coordinated entry and partner agency meetings.
</li></ul>Essential Function 3: Other Considerations<ul><li>
Teamwork - Work collaboratively with administration and other shelter staff to meet day-to-day organizational needs.
</li><li>Resource awareness and networking - Actively participate in networking and collaboration with local service providers.
</li><li>Data entry - Entering and monitoring of data, case notes/logs in relevant guest database(s).
</li><li>Customer service focus -Treat all who come to the New Life Center seeking assistance with respect and dignity, with the ultimate goal of helping them to a place of self-sufficiency.
</li><li>Meetings - As required, attend various meetings. Some travel is required.
</li><li>Integrity and confidentiality - Maintain a high level of personal integrity and confidentiality relating to shelter operations and those we serve.
</li><li>Participate in program development, to include basic needs, life skills, and faith (Christian) focused programs.
</li><li>Participate in a rotation of on-call staff to address program staff questions, concerns, and other programmatic needs when management or supervisors are unavailable.
</li><li>Ability to drive a 15-passenger van.
</li></ul>ADA &amp; Reasonable Accommodation
New Life Center complies with the Americans with Disabilities Act (ADA). Qualified individuals are considered for positions based on their ability to perform the essential functions of the job, with or without reasonable accommodation. Reasonable accommodations will be provided in accordance with applicable law unless doing so would cause undue hardship or pose a direct threat to safety.
Position Reports to Erika, Shelter Ministry Program Manager
Erika oversees New Life Center&rsquo;s emergency shelter programs, leading a dedicated team that provides compassionate care to individuals in crisis. She joined the Mission in 2024, bringing six years of managerial experience. With a degree in psychology, Erika enhances our ability to serve those in need with understanding and empathy.
This job description identifies the major responsibilities of this job. It does not include all aspects of the position such as the potential additional duties assigned by the Program Director, the requirement for flexibility in helping others, or the highly valued team-oriented approach used for the overall benefit and success of New Life Center.
Personal:
<ul><li>Must be engaged in a local church and exhibit a personal, evident, growing relationship with Jesus Christ.</li><li>
Compassionate heart for those in need.</li><li>
Willingness to serve others.
</li><li>Desire to see the lost come to Christ.
</li></ul>Required/Preferred Education and Experience:<ul><li>
Associate or bachelor&rsquo;s degree required; degree in social work or related field preferred.
</li><li>Minimum of 2 years' experience in a social service field preferred.</li></ul>
Additional Eligibility Requirements:<ul><li>
Ability to pass a pre-employment drug test and background check.
</li><li>If in recovery, a minimum of one year of sustained recovery with active participation in a 12-step program is required; two or more years is preferred.
</li><li>Must possess a valid driver's license, maintain an acceptable driving record in accordance with the organization's insurance carrier requirements, and provide proof of insurance, as required for the performance of job duties.</li></ul>
Skills:<ul><li>
Excellent interpersonal, verbal, and written communication skills.
</li><li>Demonstrated effective time management and organizational skills.
</li><li>Ability to use independent judgment to accomplish goals.
</li><li>Creative, positive, and passionate about work.
</li><li>Adapts positively to continuous change.
</li><li>Ability to motivate and coach individuals.
</li><li>Ability to maintain a high level of confidentiality and personal integrity.
</li><li>Ability to work independently and as part of a team.
</li><li>Proficient in desktop computer applications software (preferably Microsoft Office).
</li></ul>Work Environment:<ul><li><div>
Work is performed primarily within a shelter facility offices, and community-based locations.</div></li><li><div>
Frequent sitting and standing while conducting guest meetings, completing documentation, and attending meetings.</div></li><li><div>
Use of standard office equipment, including computers and phones.</div></li><li><div>
Operation of a motor vehicle, including the ability to drive a 15-passenger van, as required.</div></li><li><div>
May work in varied indoor environments, including offices, meeting rooms, and common guest areas.</div></li><li><div>
Work schedule may include extended periods of computer use and documentation tasks.</div></li></ul></div>

Shelter Ministry Case Manager

Domestic Violence & Sexual Assault Center

Position Summary:Position works in tandem with client goals to provide support, resources and referrals for all shelter residents utilizing trauma informed care standards in all aspects of client care and shelter operations.Essential Functions:&middot; Provide assistance with obtaining personal documents, insurance/medical coverage, housing resources, job/career resources and access to appropriate community resources in collaboration/partnership with client&rsquo;s personal goals.&middot; Attend community meetings and develop resource networks to assist in information and referral to address client needs.&middot; Ensure clients have a full understanding of services available to them through the program- including counseling and legal advocacy.&middot; Provide an ongoing monthly schedule of group programs and activities to engage clients in meeting goals and providing a supportive healing environment.&middot; Ensure regular but voluntary interactions with residents to identify progress, needs, and support to reflect resident&rsquo;s choice.&middot; Maintain accurate and confidential records for each client, documenting services provided, appropriate interactions, and progress in consistent and ethical manner on a daily basis.&middot; Work with interns to assist in providing services and meeting the needs of clients. Provide appropriate oversight and supervision as needed/required for interns.&middot; Assist staff in monitoring building status and cleanliness, reporting malfunctions and ensuring building is kept clean. Actively participates in the cleaning and maintenance of the building.&middot; Monitors and secures physical environment to maximize safety of residents and implementing appropriate reactions to security threats as needed.&middot; Develops an understanding of agency and program policies and procedures, implementing appropriately and interpreting to residents and volunteers.Requirements:&middot; Knowledge about interpersonal violence and abuse with ability to implement Client services within a Trauma Informed Care model.&middot; Ability to respond with empathy and support to victims in crisis situations and with sensitivity and awareness to diverse cultural, ethnic and social backgrounds, values, attitudes and languages.&middot; Must have emotional and physical stamina to deal with a variety of stressful situations, including responses to complaints and internal and external interactions.&middot; Commitment to nonviolent perspective and behavior and willingness to work in such an environment.&middot; Ability to work as a team member, providing support and constructive feedback in interpersonal interaction.&middot; Ability to manage time and complete multiple activities within a time frame.&middot; Demonstrates initiative and the ability to be flexible and creative.&middot; Experience/familiarity with computers.&middot; Ability to attend required staff meetings and/or trainings which may be scheduled during hours outside of the Advocate&rsquo;s regular schedule.&middot; Communication skills (written and verbal, conflict resolution)&middot; Administrative (answering phones, documentation)&middot; Daily operations (cleaning, maintenance)&middot; Arrange transportation when appropriate and necessary to shelter residents for community resources and medical/mental health appointments.<ul><li>Ability to adjust work hours to requirements of the organization as needed and with advanced scheduling - including occasional overtime as needed-- to assist in providing coverage for operational hours 24/7 hours, 365 days per year including holidays.</li><li>Follow DVSA policies, practices, emergency procedures and risk management procedures.</li></ul>Minimum Qualifications (Education and Experience):&middot; High school diploma (advanced degree or some college preferred)&middot; Previous experience working with children in a social services or client/victim services&middot; Ability to read, write and converse in English; bi-lingual helpful&middot; Must have reliable transportation with state required insurance and clean driving record&middot; All offers of employment are contingent upon the meeting the minimum requirement(s) established for: employment references, personal references, Fingerprinting (a search of the candidate&rsquo;s criminal background history), and physical examinations where required.Physical Working Conditions:&middot; Requires bending, stooping, lifting, and carrying objects up to 25 pounds, with or without accommodations and to effectively work at times odd hours.&middot; Tolerate prolonged sitting or standing.&middot; Reasonable accommodation will be made available to individuals with disabilities who are able to perform the essential functions of the job.DISCLAIMERThis job description reflects management&rsquo;s assignment of essential functions; it does not prescribe or restrict the tasks that may be assigned.I have reviewed this job description and hereby acknowledge my understanding of my duties. I hereby acknowledge receipt of a true copy of this documentation.Background Check:<ul><li>All offers of employment are contingent upon the meeting the minimum Association-requirement(s) established for: employment references, personal references, Fingerprinting (a search of the candidate&rsquo;s criminal background history), and physical examinations where required.</li></ul>**** We do not offer health and dental insurance. ****Job Type: Full-timePay: $17.00 - $18.00 per hourBenefits:<ul><li>Employee assistance program</li><li>Life insurance</li><li>Paid time off</li></ul>Work Location: In person

Shelter Case Manager

<div>Who We Are: CAMBA is a community of staff, volunteers, clients, donors, neighbors and partners who work together to build an inclusive New York City, where all children and adults have access to the resources and supports, they need to thrive. We take a comprehensive approach by offering more than 180 integrated programs in: Education &amp; Youth Development, Family Support, Job Training &amp; Employment Support Services, Health, Housing, and Legal Services. We reach almost 80,000 individuals and families, including almost 13,000 youth. CAMBA serves a diverse cross section of New Yorkers from new mothers in Brownsville to job seekers in the Rockaways. More than half of our clients are immigrants and refugees from around the globe. Over 85% of our families are living in poverty, reflecting the challenges faced by nearly 1.7 million New Yorkers today.
CAMBA operates 6 single adult shelters and 6 family shelters and one drop in center. Each shelter offers clients a supportive, structured therapeutic, safe, and drug-free facility. Homeless (often mentally-ill and substance-abusing) men and women are provided with comprehensive services to stabilize their condition in order to successfully transition into to permanent and/or supported housing
 Park Slope Shelter for Women serves 100 MICA (mentally ill chemical abusing) women at the Park Slope Armory in Brooklyn.
Position: Case Manager
Reports To: Supervisor II (Clinical)
Location: Brooklyn, NY
What The Case Manager Does: 
 
The person filling this position is expected, under general supervision, to: (1) immediately formulate a plan and prepare clients for permanent housing placement; (2) engage individuals requiring social service assistance; (3) interview and evaluate clients, formulate Independent Living Plans and goals; and (4) locate and refer to appropriate community resources for clients; including the following:<ul><li>
Maintain professional relationships with clients and client confidentiality.</li><li>
Practice Universal Precautions/Standard Protocol &amp; Procedures.</li><li>
Comply with any and all Federal, State, City and CAMBA security and privacy polices intended to protect the security and privacy of individually identifiable health information.
</li><li>Conduct initial intake and assessment of clients&rsquo; needs and periodic re-assessments.</li><li>
Create and maintain client electronic and paper files.</li><li>
Prepare initial psychosocial evaluation and update according to regulations.
</li><li>Obtain and maintain relevant documentation and release forms from clients (i.e., birth certificate, proof of income, medical documents, release of Personal Health Information, etc.).</li><li>
In collaboration with clients, conduct periodic revisions of independent living plans including short-term and long-term client goals.</li><li>
Assist clients in attaining their goals by identifying community resources and by referring clients to appropriate services both within and outside CAMBA (i.e., On-site medical services and psychiatric services, etc.).</li><li>
Work with clients to break through barriers to their goal(s) attainment.
</li><li>Provide support, training and coordination with the other social services staff.</li><li>
Assist clients in advocating for themselves in order to gain housing stability.</li><li>
Recommend and implement strategies to persuade clients to participate fully in the process in order to transition into permanent housing.
</li><li>Monitor clients' progress toward their goals via regularly scheduled face-to-face contacts/sessions.</li><li>
Document all client encounters via progress notes using DHS CARES Database and printout notes for client&rsquo;s paper file.
</li><li>Ensure CARES Database is updated to reflect client request for services (i.e., car fare, appointments, passes, referrals, etc.).</li><li>
Follow-up with clients and with referral organizations regarding client contact and progress with referral organization.</li><li>
Provide all required information for weekly/monthly/quarterly/annual reports.</li><li>
May act as client liaison/client advocate with outside organizations regarding such matters as education, healthcare, housing, legal issues, etc.</li><li>
May schedule appointments for client with referral organizations.</li><li>
May escort clients to appointments (educational, medical, social service, etc.)</li><li>
May assist clients in completing applications for benefits and entitlements, and may process applications on clients' behalf.
</li><li>May follow-up with clients for a period of time after successful completion of their primary goals to assure client stability.</li><li>
May prepare marketing materials for the program.</li><li>
Tasks may be modified, expanded and/or assigned over a period of time.</li></ul>
Education, Licenses and/or Certifications Required:
<ul><li>Bachelor's degree (e. g., B.A., B.S.W.) and/or equivalent experience.
</li></ul>Minimum Experiences and Skills Required:
<ul><li>May be required to become First Aid/CPR certified.</li><li>
May be required to become certified in overdose prevention.</li><li>
Bi-lingual preferred.</li></ul> 

Preferred Qualifications:
<ul><li>Example-Bi-lingual English and Spanish.
</li></ul>
 
Pre and/or Post Employment Requirements:
<ul><li>TB test required</li></ul> 
Compensation: $44,800-$48,925 annually 
When salary ranges are listed, the range would represent the low and high end for the applicable position &amp; program. The salary offered would be based on various factors unique to each program and candidate. This includes but is not limited to experience, education, budget and/or program size, internal equity, skills and other factors that may be required for the position and organization.
 Status: Full-time (35 hours per week) 
Benefits: CAMBA offers a comprehensive benefits package including health insurance, dental insurance, 403(b) retirement plan with employer match, paid time off (vacation, personal, and sick time), and paid holidays. 
CAMBA is an Equal Opportunity Employer. We value a diverse workforce and inclusive workplace. People of color, people with disabilities, and lesbian, gay, bisexual, and transgender people are encouraged to apply. We consider all applicants without regard to race, color, religion, creed, gender, gender identity, gender expression, national origin, age, disability, socio-economic status, marital or veteran status, pregnancy status or sexual orientation.
F6XhAgrIQL</div>

Case Manager, Park Slope Women's Shelter

DANE COUNTY

<div><div><div>Job Title: Part Time Animal Caretaker
Reports to: The Kennel Supervisor and Animal Operations Manager
Hours: Approx. 20 hours/week. This is a regular part time position, and is not a seasonal position.
 
This position requires weekend and holiday availably. Employees are required to work one weekend day
as part of their weekly schedule.
Pay Rate: $15.00/hour
Scope of Position: Responsible for providing high quality care to the animals in the shelter. Duties
 
include but are not limited to: daily cleaning of all animal cages and enclosures; providing daily water
and appropriate diets to all animals; Daily behavior and health observations and record keeping;
Communication with all appropriate departments regarding behavior and health concerns; Detailed
record keeping and data entry; handling and restraining a variety of animals in a safe and humane
manner; providing guidance and training to volunteers and coworkers.
Duties and Responsibilities:
Daily Cleaning, Feeding and General Care 70%
<ul><li>Efficiently clean and maintain all domestic animal enclosures, providing proper animal
</li></ul>husbandry, following established disease control protocols.
<ul><li>Deep cleaning and set up of all vacated animal enclosures.
</li></ul><ul><li>Provide food and water daily to all animals in accordance with established feeding guidelines.
</li></ul><ul><li>Carefully observe animal health and behavior
</li></ul><ul><li>Complete daily animal bookwork and data entry in pet record software.
</li></ul><ul><li>Assist with laundry and dishes
</li></ul><ul><li>Deep clean animal carriers.
</li></ul><ul><li>Assist with all opening, noon, afternoon, and closing duties.
</li></ul><ul><li>Ensure the cleanliness and organization of assigned work area, including daily removal of trash
</li></ul>and clutter.
<ul><li>Maintain outside of buildings in a clean and orderly manner.
</li></ul></div></div><div><div><ul><li>Repair or report any broken or damaged equipment in a timely manner
</li></ul><ul><li>Restock all work areas
</li></ul><ul><li>Work Cooperatively; provide training and courteous assistance to volunteers and coworkers
</li></ul><ul><li>Other duties as required.
</li></ul>Internal Communications 15%
<ul><li>Report/consult with shelter medical staff about animal medical concerns.
</li></ul><ul><li>Inform Animal Operations Manager and/or Kennel Supervisor of animals that may not be suitable
</li></ul>for adoption, space issues and anything else that would reduce the flow of animals from the
 
admitting rooms to other areas within the shelter.
<ul><li>Monitor inventory of supplies and notify appropriate personnel when supplies are needed.
</li></ul><ul><li>Enter all information into the computer especially when moving animals to new locations. Keep
</li></ul>all paperwork and addendums updated and accurate including treatment records.
<ul><li>Communicate effectively and completely on all documentation, including date, time, and initials.
</li></ul><ul><li>Communicate with the Canine Behavior Team and Cat/Critter rounds per behavior and well-</li></ul>
being of the animals while in the shelter.
<ul><li>Communicate with the Adoption Center about any pertinent animal information.
</li></ul><ul><li>Other duties as assigned. 
</li></ul>Animal Handling and Enrichment 15%
<ul><li>Handle and restrain a variety of animals in a safe and humane manner as needed.
</li></ul><ul><li>Provide bathroom breaks to the dog population as needed.
</li></ul><ul><li>Assist with grooming of animals as needed.
</li></ul><ul><li>Provide safe movement of animals to different enclosures
</li></ul><ul><li>Promote the mental health of the animals by providing enrichment including exercise, walks,
</li></ul>activities, and human companionship.
<ul><li>Participate in behavior shaping/training of animals to enhance their adoptability
</li></ul><ul><li>Other duties as assigned.
</li></ul>Additional Job Duties
<ul><li>Comply with all DCHS policies, procedures and protocols.
</li></ul><ul><li>Field general inquiries from public, always maintaining a calm, courteous manner.
</li></ul><ul><li>Other duties as required
</li></ul>Qualifications/Requirements:
<ul><li>Be 18 years of age.
</li></ul><ul><li>High school diploma or equivalent; post-secondary education in animal science or a related field
</li></ul>is a plus.
<ul><li>Previous experience or specialized training in animal care and handling is preferred.
</li></ul><ul><li>Demonstrate keen observation and critical evaluation skills with meticulous attention to detail.
</li></ul><ul><li>Team oriented with good public relations, communications, and people skills.
</li></ul></div></div><div><div><ul><li>Ability to work efficiently and independently
</li></ul><ul><li>Ability to perform repetitive tasks, multi-task, and work well under pressure.
</li></ul><ul><li>Ability to squat, bend, reach, pull, lift and carry 50 pounds, walk and stand for 8 or more hours.
</li></ul><ul><li>Ability to work in conditions with exposure to animal allergens and cleaning animal excrement.
</li></ul><ul><li>Ability to work in a kennel/shelter setting with exposure to loud sounds such as barking and
</li></ul>strong smells.
<ul><li>Ability to work outdoors with exposure to various weather conditions.
</li></ul><ul><li>Ability to work in conditions that involves exposure to disinfectant solutions while cleaning.
</li></ul><ul><li>Ability to work in conditions that involves exposure to animals of various temperaments.
</li></ul><ul><li>Basic knowledge and ability to understand aspects of disease and the causes and treatment of
</li></ul>animal-related problems.
<ul><li>Acquire and possess a thorough understanding of and dedication to the philosophies of animal
</li></ul>welfare.
<ul><li>Ability to accommodate schedule based on various work assignments and needs of the shelter
</li></ul><ul><li>Ability to communicate effectively with supervisor and other shelter staff
</li></ul>To Apply: Apply online via our DCHS application:
https://survey.alchemer.com/s3/7075458/DCHS-Employment-Application
Equal Employment Opportunity Statement:
At Dane County Humane Society, we know our work of helping people help animals directly benefits
from having a diverse and inclusive workforce. DCHS is proud to be an equal opportunity employer that
strives to represent the community it serves by employing people with a variety of backgrounds,
perspectives and skills. Diversity and inclusion are celebrated and embraced at Dane County Humane
Society. We will not discriminate against or give preference to any person because of race, color,
religion, age, sex, national origin, handicap or disability, ancestry, sexual orientation, gender identity or
expression, marital status, arrest or conviction record, genetic information, veteran status or other class
protected by applicable law. DCHS puts people first and we are happy to work with employees and
applicants to remove barriers and put any necessary accommodations into practice.</div></div></div>

Part-Time Animal Caretaker

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