shop director

Sephora

<div>Job ID: 197205 
Location Name: [[filter8]] 
Address: [[filter11]], [[filter10]], [[filter9]] [[postalcode]], Qatar (QA) 
Job Type: Full Time 
Position Type (Regular/Temporary): Regular 
Job Function: [[filter14]] 
Is This Position Eligible for Remote? : [[req_remoteeligible]] 
MISSION: To ensure the delivery of exceptional operational and commercial standards throughout the store, with focus on providing an elevated customer experience. The Store Director needs to ensure compliance in all areas of operational activity and drive sales and profitability through the performance and development of the Management team, whilst managing within agreed budgets. 
Responsibilities
Client Experience<ul><li>Embody Sephora Attitude and set an example in front of the team.</li><li>Provide support to the team in difficult situations ensuring client&rsquo;s satisfaction.
</li><li>Provide extensive coaching and training to assist the team in meeting all commercial and operational KPI&rsquo;s.</li><li>Take over floor leadership segments and ensure the floor is always managed and covered.</li><li>Energize and motivate the team through effective floor management to guarantee an addictive experience for our clients.</li><li>Use suitable tools (Love Meter and CEE) for analyzing overall satisfaction and propose action plans to enhance the customer experience.</li><li>Inspire the team to use digital tools to deliver a customized service.</li><li>Work in partnership with the Training Department and coach the team to offer our Beauty Services to maximize client satisfaction.</li><li>Embolden team to use digital (Happy App) to deliver a customized service; responsible for daily follow up
</li><li>Build a strong relationship with Brand Supervisors and follow up on Brand BCs.</li><li>Lead your Management team to create a positive and energetic shopping experience to enable achievements in all commercial KPI&rsquo;s.
</li><li>Provide support for the head of operations in analyzing results and proposing action plans in order to enhance client experience and drive all related KPI&rsquo;s.</li><li>Provide support for the management team by maintaining and enforcing quality customer service and resolving customer service complaints.</li></ul> 
Sales
<ul><li>Implement retail priorities and inspire commercial success.</li><li>Lead the management team to create a positive and exciting work environment through effective floor management while ensuring that targets are met.</li><li>Inspire your Services Manager to create a playful and educational experience while ensuring services targets are met.</li><li>Reinforce sales policies and techniques established at the Sephora University with all team members.</li><li>Balance and drive the sales target among selective, exclusive and Sephora Collection.</li><li>Provide support for the Store Head of Operations in analyzing sales results and proposing action plans to achieve set target.</li><li>Create disruptive internal competitions to motivate the team and boost the achievements.</li></ul> 
Operations<ul><li>Optimize and oversee operations with the Operations Manager to ensure efficiency and that the store is compliant with company policies and operational guideline.</li><li>Inspire the management team to enforce the policies and procedures referring to products, testers, prices, merchandising and other partners (Brands, helpers, security).</li><li>In collaboration with the operation manager the stores projection of an excellent image through cleanliness and product restocking.</li><li>Together with the Category Managers, encourage the team to apply and follow established policies and procedures regarding store operations.
</li><li>Accurately monitor stock availability and report low stock to the Operation Manager to avoid OOS situations.</li><li>Work with the Operations Manager to ensure that VM, merchandising quality, animation and marketing standards are met.
</li><li>Provide Support to the relevant head office department in providing feedback and analyzing data on all operational aspects.</li></ul> 
Business<ul><li>Provide support to the Head of Retail with knowledge of the market conditions, competition, client needs, etc.</li><li>Provides leadership and management to the store organization that mirrors the vision and strategic direction of Sephora.
</li><li>Establish monthly reports including competitors' activities.</li><li>Analyze all relevant KPIs and propose action plans for improvement and forecast future performance
</li></ul><div>- Develop and propose short- and long-term strategies to drive top and bottom line/brands sales.</div><ul><li>Proactively provide the HO and CATMAN with product recommendations and qualitative feedback based on local knowledge about the market and client needs.</li><li>Put in place action plans to boost business and maximize product performance, leveraging visual merchandising, training, monthly trends and operational knowledge.
</li><li>Propose Plan, implement and oversee in-store promotional events or displays.</li><li>Following trends and perform market visits and analyses to understand the local market and work to determine business growth opportunities.</li><li>With your team of Managers ensure all Contribute to the Business reports as required to form a comprehensive picture of the business.
</li><li>Network with other stores and head office departments and take on area responsibilities</li><li>Network and build relationships with the different departments in Sephora HO and take on area responsibilities.</li><li>Manage the store&rsquo;s P&amp;Ls.</li><li>Propose innovative ideas and opportunities to Head of Operations.</li></ul> 
People<ul><li>Motivate and develop the Management and store team through daily coaching / observations</li><li>Communicate and inspire the team on business strategy, vision and relevant information through animate briefings, coaching's and trainings.</li><li>Increase the team confidence and motivation by praise and feedback for their performance.</li><li>Identify, engage in recruiting and develop talents and secure succession plans in collaboration with the Head of Operations.</li><li>Ensure the team is attending training and follow up is done after the training is attended.</li><li>Ensure the team is using Axonify as E-learning tool; daily follow up on average training frequency for each team member.</li><li>Ensure an addictive beauty experience through performing monthly assessments.
</li><li>Facilitate team monthly meetings with the Customer Experience Manager and Operations Manager to analyze and discuss their performance.</li><li>Be accountable for the PCR and PIP process of the entire team and assist your managers where necessary.
</li><li>Over see the annual leave of the team according to business needs.</li></ul> 
Know How<ul><li>Project an exceptional image and body language in accordance with the guidelines set by Sephora.</li><li>Keep up-to-date on trends and products.</li><li>Inspire, mentor and coach the team.</li></ul> 
Relationships 
Internal Relationships<ul><li>Store team (Store Manager/Director, Supervisor, Beauty Consultants), Head of Retail and Head office teams.</li></ul> 
External Relationships<ul><li>Suppliers, Brand promoters/managers/trainers, Security, Cleaning team.</li></ul> 
Job Holder Profile<div> 
</div>Training Knowledge
<ul><li>Advanced Product Knowledge.</li><li>Intermediate knowledge on health and safety procedures.</li></ul> 
Experience<ul><li>Proven successful role in managing.</li><li>Minimum 7 to 8 years&rsquo; experience in store management.</li><li>Bachelor's degree.</li></ul> 
Languages<ul><li>English &ndash; advanced level for OGCC and intermediate for KSA.</li><li>Arabic is a plus in OGCC and mandatory for KSA.</li></ul> 
Competencies<ul><li>Digital orientation/analytical skills/business acumen.</li><li>Excellent communication skills.</li><li>Intermediate MS Office skills.</li><li>Ability to deal with Ambiguity.</li><li>Commercial &amp; Financial awareness.</li></ul>
.</div>

Store Director

Uniplus

The ideal candidate will be well experienced in :<ul><li>Managing social media posts for the company</li><li>Creating the graphic design using Canva, photo shop as well as making videos and editing</li><li>Should be creative and well versed with current trends in communication and design</li><li>Be able to shoot and act in reels if required, should not be camera shy</li><li>High level of command on English language and grammar</li><li>Experience in Paid advertising, meta suite, google AdWords and analytics</li><li>should have fast typing speed</li><li>Should be fine with all office admin work</li><li>Ready to assist the director as secretary</li><li>Multitasker</li><li>30-40% job would be social media related , 30 % admin and rest as personal secretary to the Director</li></ul>Job Type: Full-timePay: Up to AED4,000.00 per month

Social Media Specialist cum multifunctional admin

Saint Laurent

<div>
 
 
 
 Summary
 
 
 
 ABOUT SAINT LAURENT
 
 
 Founded in 1961, Yves Saint Laurent was the first couture house to introduce the concept of luxury pr&ecirc;t-&agrave;-porter in a 1966 collection called &lsquo;Rive Gauche&rsquo;, synonymous with youth and freedom. This shift represented a first critical step in the modernization of fashion and revolutionized the socio-cultural landscape.
 
 In 1999, the luxury goods division of the Kering Group acquired Yves Saint Laurent and, under the creative direction of Anthony Vaccarello since April 2016, continues to position the house at the summit of the luxury universe.
 
 Today, Saint Laurent collections include women&rsquo;s and men&rsquo;s ready-to-wear, shoes, handbags, small leather goods, jewelry, scarves, ties and eyewear.
 
 
 
 Job Description
 
 
 
 
 ROLE
 
 
 
 The Store Director is a professional in the fashion industry who is responsible for promoting brand engagement and loyalty to customers, in particular Top Clients and VIPs, in order to guarantee store business goals.
 
 
 He/she represents the Company and is a proactive Sales professional who guarantee compliance with all procedures set by the Headquarters and aimed at managing Store Staff and ensuring that the Store runs efficiently.
 
 
 
 MISSION
 
 
 
 <ul>
 <li>
 Attract, recruit, develop, retain, and engage customers.
 </li>
 <li>
 Implement action plans to achieve general targets and P&amp;L.
 </li>
 <li>
 Communicate high quality relevant feedbacks and reporting to HQ and/or staff.
 </li>
 <li>
 Know and monitor business environment including local competition.
 </li>
 <li>
 Identify, attract, recruit, develop and retain talents.
 </li>
 <li>
 Motivate and challenge the team on a regular basis.
 </li>
 <li>
 Create development plans for sales staff and management.
 </li>
 <li>
 Promote the brand&rsquo;s culture internally and externally.
 </li>
 <li>
 Ensure store atmosphere upholds brand image.
 </li>
 <li>
 Build a network of people who have an impact on local and international Luxury business to develop customers&rsquo; loyalty (especially with Top Clients and VIPs).
 </li>
 <li>
 Ensure that all the processes are in compliance with legal, safety, internal requirements, sustainability, HR and stock organization.
 </li>
 <li>
 Challenge current processes to ensure efficiency and effectiveness.
 
 
 </li>
 </ul>
 
 PROFILE
 
 
 
 &nbsp;&nbsp;&nbsp;
 
 
 <ul>
 <li>
 3 to 5 years of successful experience in a managerial position
 </li>
 <li>
 High sensitivity to customers&rsquo; experience and loyalty
 </li>
 <li>
 Exceptional interpersonal skills, persuasiveness
 </li>
 <li>
 Precision, organizational skills
 </li>
 <li>
 Adaptability, openness, risk taking, dynamic, listening abilities, curiosity
 </li>
 <li>
 High availability, responsiveness
 </li>
 <li>
 Product and Fashion sensitivity
 </li>
 <li>
 Mastering computer skills (Word and Excel)
 
 
 </li>
 </ul>
 &nbsp;
 
 Saint Laurent is committed to building a diverse workforce. We believe diversity in all its forms &ndash; gender, age, nationality, culture, religious beliefs and sexual orientation &ndash; enriches the workplace. It opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to adapt to a changing world. As an Equal Opportunity Employer, we welcome and consider applications from all qualified candidates, regardless of their background.
 
 
 
 
 Job Type
 
 
 
 Regular
 
 
 
 Start Date
 
 
 
 2025-03-12
 
 
 
 Schedule
 
 
 
 Full time
 
 
 
 Organization
 
 
 
 YSL KUWAIT FOR READYMADE CLOTHES AND ACCESSORIES WLL
</div>

SAINT LAURENT Store Director

The Eden

Job Title: Food &amp; Beverage Supervisor Department: Food &amp; Beverage Reports to: General Manager | Director of Rooms Status: Full Time $24-26/hr plus tips when working shiftsAbout The EdenThe Eden is a 70-room independent boutique hotel in Santa Monica, where Streamline Moderne architecture, lush landscaping, and ocean views create a serene, design-forward escape. Grounded in sustainability, wellness, and exceptional service, The Eden offers a curated coastal experience just steps from the Pacific.Position OverviewThe Food &amp; Beverage Supervisor plays a key leadership role in overseeing all daily F&amp;B operations across our vibrant outlets&mdash;including the hotel&rsquo;s artisan coffee shop, the breezy Poolside at The Eden bar, and the light, wellness-driven kitchen. This role blends hands-on service, team leadership, and operational excellence to ensure a seamless, elevated guest experience from morning espresso to sunset cocktails.Key Responsibilities<ul><li>Supervise daily operations of all F&amp;B outlets, including the coffee shop, Poolside bar, and kitchen</li><li>Lead by example in guest service, barista skills, and food presentation standards</li><li>Support and supervise baristas, bartenders, servers, and kitchen staff</li><li>Manage opening/closing procedures, shift scheduling, and break compliance</li><li>Ensure adherence to health and safety protocols, cleanliness, and quality control</li><li>Assist in inventory, ordering, and receiving of food and beverage supplies</li><li>Work collaboratively with the Director of F&amp;B on training, team development, and service enhancements</li><li>Respond to guest inquiries and resolve service concerns promptly and professionally</li><li>Complete inventory and ordering for all outlets</li><li>Contribute to menu execution, seasonal updates, and on-brand F&amp;B programming</li><li>Other tasks as assigned</li></ul>Qualifications<ul><li>2+ years of experience in food and beverage leadership, preferably in a hotel or boutique/lifestyle setting</li><li>Strong working knowledge of barista service, casual bar operations, and light kitchen prep</li><li>Excellent leadership, communication, and guest service skills</li><li>Ability to multitask across outlets and shifts with attention to detail</li><li>ServSafe and/or California Food Handler&rsquo;s certification required</li><li>Flexible availability including mornings, weekends, and holidays</li></ul>Perks &amp; Benefits<ul><li>Competitive pay</li><li>Health, vision, and dental insurance</li><li>Paid time off and holidays</li><li>Growth opportunities in a creative, independent hospitality environment</li></ul>Job Type: Full-timePay: $24.00 - $26.00 per hourBenefits:<ul><li>Dental insurance</li><li>Employee discount</li><li>Health insurance</li><li>Paid time off</li><li>Vision insurance</li></ul>Application Question(s):<ul><li>How many years of F&amp;B leadership do you have?</li></ul>Ability to Commute:<ul><li>Santa Monica, CA 90401 (Required)</li></ul>Work Location: In person

Food and Beverage Supervisor

The Meydan Hotel

Location: The Track, Meydan GolfWe are currently seeking a dedicated and service-oriented Golf Reservation Agent - Team Leader to join our team at The Track, Meydan Golf. This is a fantastic opportunity for someone passionate about golf, guest service, and maintaining high operational standards in a prestigious golf environment.Key Responsibilities:<ul><li>&middot; Responsible for the reservation team and sets standards and expectations.</li><li>&middot; Delegates effectively to all members of the reservations team.</li><li>&middot; Performs opening and closing procedures for the golf shop and kiosk</li><li>&middot; Responsible for accountability of all sales and money transactions made</li><li>&middot; Acknowledges guests upon entrance into retail facility</li><li>&middot; Assists guests by preparing any special orders requested</li><li>&middot; Collects applicable fees from guests as they arrive</li><li>&middot; Encourages the team to upsell and promote Troon Programs</li><li>&middot; Encourages the team to upsell and promote Wildcards &amp; Golf Lessons</li><li>&middot; Updates daily sales targets for golf academy</li><li>&middot; Prepares golf shop signage</li><li>&middot; Maintains flexibility to take on new and different tasks as directed by the Director of Golf &amp; Admin Executive.</li><li>&middot; Attends Weekly Staff Meetings</li><li>&middot; Track and maintain records of lost and found items.</li><li>&middot; Responsible for 59 club feedback and puts plans in place to enhance our overall performance.</li><li>&middot; Ensures Ball Machine area is kept organized so that items are easy to locate</li><li>&middot; Makes reservations (tee-times, classes, etc) and assists guests on the phone</li><li>&middot; Assists guests by selling wildcard, lesson and providing information in a professional manner</li><li>&middot; Assists with general cleaning of the shop.</li><li>&middot; Works closely with Outside Service Team to facilitate orderly start and play on the golf course</li><li>&middot; Performs other duties as required</li><li>&middot; Incorporates safe work practices in job performance</li><li>&middot; Recommends satisfied guests to complete Google reviews / guest feedback surveys and obtains constructive guest feedback and relays to management</li><li>&middot; Regular and Reliable attendance</li><li>&middot; Performs other duties as required</li></ul>Requirements:<ul><li>Strong communication and interpersonal skills.</li><li>Previous experience in a guest service or golf operations role preferred.</li><li>Ability to work flexible hours including weekends and holidays.</li><li>Physically fit and able to perform tasks that involve lifting, walking, and working outdoors.</li><li>A positive attitude and team-player mindset.</li></ul>If you&rsquo;re enthusiastic, reliable, and ready to be part of a dynamic team that values service excellence, we&rsquo;d love to hear from you.Job Type: Full-timeExperience:<ul><li>Troon Golf Course: 1 year (Required)</li><li>EZ Links system: 1 year (Required)</li><li>Golf Customer Service: 3 years (Required)</li></ul>

Golf Reservation Agent - Team Leader

NOW HR

Position: Operations ExecutiveDepartment: OperationsReports To: Operations Manager / DirectorRole OverviewThe Operations Executive at Bevbo Beverages will be responsible for overseeing and managing the company&rsquo;s e-commerce operations, coordinating strategic initiatives with marketing partners, and ensuring the successful setup and smooth running of online sales platforms such as Daraz. This role requires a proactive, detail-oriented individual who can manage multiple functions and drive operational efficiency to support business growth.Key ResponsibilitiesE-Commerce ManagementOversee daily operations of all e-commerce channels.Manage product listings, pricing, inventory updates, and order fulfillment.Monitor customer feedback and ensure a smooth shopping experience.Track sales performance and generate regular reports.Marketing CoordinationWork closely with external marketing agencies/companies to align strategies with business objectives.Coordinate promotional campaigns, digital marketing efforts, and brand visibility initiatives.Ensure timely execution of campaigns and provide operational support where required.Daraz Shop Setup &amp; ManagementLead the setup and launch of the Bevbo Beverages Daraz store.Manage shop content, product uploads, pricing, and promotional campaigns.Monitor store performance, optimize listings, and ensure compliance with Daraz policies.Cross-Functional CollaborationLiaise with supply chain, logistics, and finance teams to ensure smooth operations.Provide support in planning, execution, and reporting of business strategies.Continuous ImprovementIdentify opportunities for process improvements in operations and e-commerce.Stay updated with industry trends and recommend new tools or strategies to enhance efficiency.Qualifications &amp; SkillsBachelor&rsquo;s degree in Business Administration, Marketing, or related field.2&ndash;4 years of experience in operations, e-commerce, or related roles (FMCG/beverage industry preferred).Strong knowledge of e-commerce platforms (Daraz, Shopify, etc.).Excellent communication and coordination skills.Ability to multitask and work in a fast-paced environment.Proficiency in MS Office and digital tools.Job Type: Full-timePay: Rs55,000.00 - Rs65,000.00 per monthWork Location: In person

Operations Executive

Fendi

<div><div><div><div><h3 class="jobSectionHeader">Position
</h3>Reporting to the Training Director ME, you will lead the sales staff performance improvement by a regular presence in the ME stores&rsquo; network.
The key responsibilities will be to deliver customer journey training, manage the inductions for new joiners, identify training needs also by coaching on the job the In-Store staff and managers, provide post training support to improve and enhance the performance of sales team.
</div><div><h3 class="jobSectionHeader">Job responsibilities
</h3><ul><li>Regularly run training needs analysis for the in-store staff
</li><li>Plan, schedule and execute training and coaching activities on regular basis according to the specific needs
</li><li>Develop creative and innovative approaches to deliver training programs
</li><li>Manage the induction plans and activities for new comers
</li><li>Report on weekly activity and give feedback from the field to the Training Director and Retail Directors
</li><li>Liaise with HR, Store Managers and Retail Directors in identifying top talents among the client advisors and department managers population also advising on development opportunities and plans
</li><li>Prepare and adapt training courses and workshops material
</li><li>Evaluate training materials and recommend improvement
</li><li>Collect attendance sheets and track on a monthly basis training and coaching history executing corrective actions when needed
</li><li>Provide logistics and administrative support to the training department activities
</li><li>Monitor the training budget
</li></ul></div><div><h3 class="jobSectionHeader">Profile
</h3><ul><li>3+ years of experience in a training department and/or a retail management role within an international environment and culture
</li><li>Experience in Training and Coaching
</li><li>Ability to assess coaching and training skills
</li><li>Excellent communication skills
</li><li>Proficiency in Microsoft Office and PC devices
</li><li>Mandatory English and Arabic will be a plus
</li><li>Willingness to travel
</li></ul></div></div></div><div><div><div><div><div><h2 class="jobSectionHeader">FENDI
 
MAISON
 
</h2><div>The Fendi Maison was established by Adele and Edoardo Fendi in Rome in 1925. The opening of the first Fendi boutique &ndash; a handbag shop and fur workshop followed. Soon winning international acclaim, Fendi emerged as a brand renowned for its elegance, craftsmanship, innovation and style.
 
Called by the legendary five Fendi sisters, the collaboration with the late Karl Lagerfeld began back in 1965 and lasted 54 years. In 1992, Silvia Venturini Fendi seconded him in the Artistic Direction; in 1994, she is given the direction of Accessories and later of Menswear.
 
In 2000, the LVMH group acquires Fendi becoming in 2001 its majority shareholder. Appointed in 2020, Kim Jones held the role of Artistic Director of Couture and Womenswear until 2024. Since 2020, Delfina Delettrez Fendi, fourth generation of the Fendi family, is Artistic Director of Jewellery. Today Fendi is synonymous with quality, tradition, experimentation and creativity.</div></div></div></div></div></div></div>

Field Trainer

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