shop manager

CHANEL

<div><div>We are thrilled to announce the opening of our new CHANEL Fragrance and Beauty Boutique in Tersane Istanbul soon.</div><div>
If you want to be part of this inspiring journey, you are passionate about Beauty, motivated to convey Chanel&rsquo;s image, and lead our Fragrance and Beauty opening team we would love to meet you.</div><div></div><div>
Reporting to the Fragrance and Beauty Commercial Manager, you are acting as an ambassador of the Maison and you will be responsible for the growth of your business, leading the team, developing client&rsquo;s loyalty while ensuring compliance with the Brand&rsquo;s business strategy and image.</div><div></div><div>
Your main responsibilities are:</div><div>
Team management:</div><ul><li><div>
Manage the Fragrance&amp;Beauty Boutique team in terms of recruitment, leadership, training, performance appraisal, etc.</div></li><li><div>
Supervise the organization and efficiency of the team, monitor individual and collective objectives, encourage teamwork, share knowledge and expertise</div></li></ul><div></div><div>
 Steer the business:</div><ul><li><div>
Pilot and coordinate all the activities of the Boutique in accordance with the strategy and objectives</div></li><li><div>
Ensure the business strategy is understood and deployed in the Boutique</div></li><li><div>
Cooperate with Marketing and Retail team to ensure smooth deployment of all activities including campaigns, animations, and launches</div></li><li><div>
Control, monitor, share and report the business financial and budgetary indicators relating to the results of the Boutique</div></li><li><div>
Develop and coordinate the sales to achieve the business objectives in accordance with the budget and the defined action plan</div></li><li><div>
Analyze the sales, determine the best sellers and slow sellers, and take the appropriate corrective actions</div></li></ul><div></div><div>
 Client Experience:</div><ul><li><div>
Be responsible to provide the best client&rsquo;s experience</div></li><li><div>
Support the sales team on the shop floor</div></li><li><div>
Handle customer inquiries and complaints with the support of the Training Manager</div></li><li><div>
Ensure excellence in client service in accordance with the Brand's standards: create a unique experience for each customer</div></li><li><div>
Strongly encourage the team to manage, use and develop the customer database</div></li></ul><div></div><div>
Operate the boutique:</div><ul><li><div>
Ensure the retail space is well maintained and the Visual Merchandising guidelines are respected</div></li><li><div>
Ensure the stock is effectively managed and that the control procedures are implemented to anticipate and limit variations</div></li><li><div>
Be responsible for properly implementing the Boutique Charter and Boutique procedures</div></li><li><div>
Represent the Boutique positively both internally and externally</div></li></ul><div></div><div>
Position Requirements:</div><ul><li><div>
You have a post-graduate degree and experience of 5 years in boutique management in a luxury retail environment.</div></li><li><div>
You have a strong knowledge of the luxury industry with fragrance and beauty sensitivity consistent with the brand.</div></li><li><div>
Your excellent interpersonal, communication, and organization skills along with a strong analytic and intercultural approach will be a real asset to succeed in this position.</div></li><li><div>
You are cooperative by nature and find ease in developing relationships based on trust with members of the same team and also extend to other divisions of the company.</div></li><li><div>
English and Turkish are must.</div></li></ul><div></div><div><i>
At Chanel, we are focused on creating an inclusive culture that nurtures personal growth, contributing to collective progress. We believe the uniqueness of each individual increases the diversity, complementarity and effectiveness of our teams. We strongly encourage your application, as we value the perspective, experience and potential you could bring to Chanel.</i></div><div></div><div>
#LI-SS3</div></div>

Tersane Fragrance and Beauty Boutique Manager

360 Talent

<div>
 <p>
  <strong>
   STORE MANAGER &ndash; ISTANBUL EMAAR
  </strong>
 </p>
 <p>
  <strong>
   Italian Luxury Fashion House
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   What We Offer:
  </strong>
 </p>
 <ul>
  <li>
   Up to 150,000 TRY/month, depending on experience.
  </li>
  <li>
   MBO + premium company benefits.
  </li>
  <li>
   The opportunity to lead a flagship luxury environment for an internationally renowned brand.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Your Mission:
  </strong>
 </p>
 <ul>
  <li>
   Lead, inspire, and empower a team of 8 in a fast-paced, high-profile department store environment.
  </li>
  <li>
   Ensure flawless store operations, both front and back of house, maintaining exceptional standards.
  </li>
  <li>
   Drive performance through KPI achievement, business insight, and a proactive, results-oriented mindset.
  </li>
  <li>
   Elevate the client experience through outstanding CRM, clienteling, and after-sales service.
  </li>
  <li>
   Be a charismatic, hands-on leader, always present on the floor, motivating and supporting your team.
  </li>
  <li>
   Bring an entrepreneurial approach, turning challenges into opportunities for growth and innovation.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Your Profile:
  </strong>
 </p>
 <ul>
  <li>
   5&ndash;6 years of management experience (Store Manager, Floor Manager, or Concession Manager) in Luxury retail.
  </li>
  <li>
   Strong communicator with positive energy, adaptability, and genuine passion for people and fashion.
  </li>
  <li>
   Fluent in Turkish and English; a third language is a valuable plus.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   About the Brand:
  </strong>
 </p>
 <ul>
  <li>
   Iconic Italian fashion house celebrated for craftsmanship, refinement, and timeless design.
  </li>
  <li>
   Creates unique pieces that combine elegance and authenticity, representing the best of Made in Italy.
  </li>
  <li>
   A globally recognized name with a rich heritage and a contemporary vision of luxury.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   <em>
    360 Talent are a high-end retail recruitment firm providing strategic solutions to connect high caliber candidates with Fashion, Beauty, and Lifestyle brands across global markets.
   </em>
  </strong>
 </p>
 <p>
  <strong>
   <em>
    Explore all our latest opportunities and industry updates on our website &amp; find us on LinkedIn, Facebook, Instagram &amp; TikTok!
   </em>
  </strong>
 </p>
 <p>
 </p>
</div>


Store Manager

Golden Goose

<div>
 <p>
  <em>
   Golden Goose is a journey of love and authenticity, leading you to embrace your true self, where tradition and innovation merge into timeless, one-of-a-kind creations.
  </em>
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Description
  </strong>
 </p>
 <p>
  We are looking for a passionate talent to build our customer experience.
 </p>
 <p>
  The candidate will join the store team located in Istanbul.
 </p>
 <p>
  The position will report directly to the Retail Area Manager.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   MISSION
  </strong>
 </p>
 <p>
  The Store Manager plays a pivotal role in achieving commercial objectives and enhancing brand awareness and desirability. Being responsible for the management and development of the team, the Store Manager is a reliable, empowering, supportive leader and an effective communicator. The Store Manager is an innovative business owner, focused in leading the team by encouraging the company founding values (familiality, positivity, respect, success, quality) and inspiring everyone to become a dreamer while delivering an elevated customer experience.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Essential Duties And Responsibilities
  </strong>
 </p>
 <ul>
  <li>
   Management of the store target by constantly monitoring sales performances through the main KPIs analysis, establishing and implementing specific action plans in cooperation with the Area Manager;
  </li>
  <li>
   Guide the team to achieve commercial targets, granting customer satisfaction and the respect of the qualitative standards and the brand&rsquo;s strategy;
  </li>
  <li>
   Make sure the store staff always implements the best-selling ceremony including up-selling and cross-selling and guide the team to introduce all co-creation services as a key element of the Client Experience;
  </li>
  <li>
   Enhance customer satisfaction and ensure that strong customer relationships are built, through constant follow up with the team, by listening to client feedback, ensuring customer satisfaction, and building personalized experiences;
  </li>
  <li>
   Build relationships with our local community and act as a Brand Ambassador aimed to enlarge the network to acquire new customers and consolidate loyal customers. Drive database development, and ensure that clients are properly registered on the Golden App for effective customer segmentation and profiling;
  </li>
  <li>
   Drive Omni channel sales in a fast-paced environment by utilizing all available tools and technology;
  </li>
  <li>
   Monitoring of the most relevant industry and market trends suggesting opportunities/initiatives to the Area Manager with the aim of improving sales;
  </li>
  <li>
   Convey the brand&rsquo;s vision and heritage to colleagues and clients, representing its values and sharing with the team helpful insight about iconic products/elements;
  </li>
  <li>
   Ensure the right store merchandising assortment in terms of product offer according to the market and clients&rsquo; needs providing prompt feedback to Area Management and Buying Team;
  </li>
  <li>
   Is responsible to the overall store presentation, maintaining appropriate visual display and store standards, and ensuring that products are displayed accordingly with the brand's image and standards to boost sales;
  </li>
  <li>
   Attract, manage, develop, inspire, motivate, and empower the team, demonstrating empathy, by building trust, leading by example, and delivering effective training and development;
  </li>
  <li>
   Plan and conduct daily and weekly in store briefings to motivate the team, set objectives and show how to reach them;
  </li>
  <li>
   Support and inspire the new staff throughout the onboarding experience;
  </li>
  <li>
   Ensure the staff grooming and uniform respect the Brand guidelines;
  </li>
  <li>
   Oversee staffing for all open positions, working closely with the Area Manager and HR to ensure that all recruits meet the company standards in terms of skills, experience and potential;
  </li>
  <li>
   Manage the employee performance development process and constantly provide feedback, suggesting corrective measures if needed, always granting a positive work environment;
  </li>
  <li>
   Supervise and coordinate all store activities to ensure the smooth execution of operational and stock management tasks, as well as the achievement of predetermined objectives, with a particular focus on SOP (Standard Operation Procedure);
  </li>
  <li>
   Make sure corporate rules and regulations, concerning business, governance, Compliance (GDPR) and Health &amp; Safety are put in place;
  </li>
  <li>
   Adopt IT and digital commercial tools and systems (Golden App, Sales Force, Xstore, Stealth) and make sure the staff is well trained and prepared.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Key Requirements
  </strong>
 </p>
 <ul>
  <li>
   Fluency in Turkish and English. Additional language knowledge will be considered as a plus, reflecting our commitment to a diverse and inclusive workforce.
  </li>
  <li>
   Sales background: previous experience preferably in retail sector in similar role
  </li>
  <li>
   Strong communication skills, with the ability to listen actively and engage thoughtfully
  </li>
  <li>
   A problem solver who can identify issues, evaluate solutions, and make informed decisions
  </li>
  <li>
   A team player who values collaboration and can work towards common goals
  </li>
  <li>
   Effective time management, prioritizing tasks efficiently
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  Location: Emaar, Istanbul
 </p>
 <p>
  <br/>
 </p>
 <p>
  <em>
   We are an equal opportunity employer and passionately believe that our strength lies in people youniqueness We encourage applications from individuals of all backgrounds, experiences and perspectives. Because people are at the heart of everything we do.
  </em>
 </p>
 <p>
  <br/>
 </p>
 <p>
  <em>
   The Company and its affiliates are not making any warranties or representations to you with respect to the income tax and social security contributions regimes and consequences applicable to any kind of remuneration paid in connection with your employment relationship and you are in no manner relying on the Company, its affiliates or any of their respective representatives for an assessment of such tax and social security contributions regimes and consequences. You are hereby advised to (i) consult with your own advisor (both national and supranational) with respect to any tax and social security contribution regimes and consequences associated with your remuneration and the documentation to be collected for tax and social security purposes in order to avoid any penalties, requests or double withholdings in connection with your remuneration and (ii) provide the Company and its affiliates with all the documentation needed for tax and social security contributions purposes. Therefore, the Company and its affiliates shall not be responsible for any double taxes and/or social security contributions&rsquo; withholding in connection with your employment relationship and/or depending from the lack of documentation that you shall provide to the Company and its affiliates and/or the competent tax and social security authorities.
  </em>
 </p>
</div>


Store Manager - Istanbul - Emaar

Koton Mağazacılık

Koton’da başarıyı değerlerimizle inşa ediyoruz; çünkü biz, "Değerlerimizle Başarmak Kumaşımızda Var!" diyoruz:
<br><br>
Hızlı ve Verimliyiz
<br>Müşteri Odaklıyız
<br>Tutkuluyuz
<br>Kalite Odaklıyız
<br>Tek Takımız
<br>Saygılıyız
<br>Eğer sen de bu değerleri taşıdığını düşünüyor ve KOTON’un dinamik, kendini geliştirebileceğin ve yenilikçi ortamının bir parçası olmak istiyorsan İstanbul Mağazamızda ekibimize katılmak üzere Mağaza Müdür pozisyonuna başvurunu bekliyoruz!
<br><br>
Genel Nitelikler
<br><br>
En az Ön Lisans mezunu olmak,
<br>Mağazacılık sektöründe yönetici olarak en az 3 yıl deneyimli,
<br>Çalışan yönetimi, ürün yönetimi ve mağaza görsel düzeni konularında güçlü tecrübeye sahip olmak,
<br>İletişim becerisi yüksek, takım çalışmasına yatkın olmak,
<br>Liderlik ve motivasyon becerileri gelişmiş, ekip eğitimine önem veren,
<br>Müşteri odaklı, satış hedeflerine ulaşma konusunda kararlı ve çözüm odaklı çalışabilen,
<br>İletişimi kuvvetli, takım çalışmasına yatkın ve pozitif yaklaşım sergileyen,
<br>Sorumluluk sahibi, esnek çalışma saatlerine uyum sağlayabilen,
<br>Ani gelişen durumlarda hızlı, doğru karar verebilen ve inisiyatif kullanabilen,
<br>MS Office programlarını etkin ve profesyonel düzeyde kullanabilen,
<br>Sürekli öğrenme ve kişisel gelişime açık.
<br>İşin Tanımı
<br><br>
Mağazanın satış, stok, görsel düzen ve müşteri memnuniyeti hedeflerine ulaşması için gerekli operasyonel süreçleri planlamak ve yönetmek,
<br>Satış organizasyon ve operasyon sürecinde aktif olarak rol alıp, mağazanın hedeflerine ve ticari sonuçlara etki edecek yönlendirmeleri ve aksiyonları almak,
<br>Müşteri ihtiyaçlarını anlayan ve müşteri memnuniyetini sağlayarak alternatifli satış yapabilen ekip ortamı yaratmak,
<br>Görsel standartlara uygun reyon düzenlemesinin ve stok yönetimi, transfer, iade vb. depo süreçlerinin organizasyon ve takibini yapmak,
<br>Kasa prosedürlerine uygun biçimde kasa işlemlerinin alınmasını sağlamak,
<br>Ekibinin verimli ve beklenen standartta iş çıktılarını almasını sağlamak ve ekibine eğitim & gelişim & motivasyon süreçlerinde rehberlik etmek,
<br>Gerektiğinde işe alım & oryantasyon süreçlerine destek vermek,
<br>Günlük, haftalık, aylık mağazacılık raporlamaları yapmak,
<br>Şirket ve resmî kurumlar arasında köprü görevi görmek,
<br>Depo süreçlerinin takibini ve yönlendirmesini yapmak,
<br>Her 6 ayda bir yapılan çalışan performans değerlendirmelerini yapmak,
<br>Çalışanların performans değerlendirme sonuçlarına göre gelişim noktalarının tespiti ve gerekli aksiyonların alınmasını sağlamak,

Mağaza Müdürü- İstanbul Avrupa Yakası

HEDEF AVM

İş Açıklaması
<br><br>
Mağazacılık sektöründe 25 yıldır faaliyet gösteren firmamızın Beykoz, Çekmeköy, Sancaktepe ve Sultanbeyli'de bulunan şubelerinde;
<br><br>
Beyaz Eşya - Elektronik,
<br>Halı,
<br>Mobilya,
<br>Ev Tekstili,
<br>Züccaciye ve Elektrikli Ev Aletleri
<br>bölümlerinde görevlendirilmek üzere Satış Danışmanları alınacaktır.
<br><br>
Sorumlu olduğu bölüm çerçevesindeki mevcut ürünlerin satışını yapmak,
<br>Satış sürecinde müşteriyi bilgilendirmek ve satın alma yönünde motive etmek,
<br>Müşteriye ürünler ile ilgili doğru ve eksiksiz bilgi sağlamak için fiyat etiketlerini ve bilgilendiricilerini kontrol etmek.
<br><br>
İstenen Yetenek ve Uzmanlıklar
<br><br>
Mağazacılık tecrübesi olan veya bu alanda kariyer hedefleyen,
<br>Perakende ürün ve dinamiklerine hakim,
<br>İletişimi ve insan ilişkileri kuvvetli,
<br>Sorumluluk almayı seven,
<br>Takım çalışmasına yatkın,
<br>Mağazalarımızın olduğu bölgelere ulaşım sorunu olmayan

Mağaza Satış Danışmanı (İstanbul)

Alshaya Group Avrasya

<div>
 <p>
  Kuwait-based Alshaya Group started to operate in the Turkish market in 2002 with the objective of undertaking retailing activities within the framework of the Group's Turkish operating rights for major international brands. Today, the group represents a portfolio of world's best known international brands in Turkey, managing their retail franchise operations in segments including Fashion, Food, Health &amp; Beauty.
 </p>
 <p>
  <br/>
 </p>
 <p>
  Franchise portfolio includes Bath and Body Works, Pinkberry, Shake Shack, Starbucks, and Victoria's Secret in Turkey.
 </p>
 <p>
  <br/>
 </p>
 <p>
  Alshaya Group&rsquo;s operations are based on the vision of "Being one of the world's leading retailers, managing world's best known brands in profitable, value-building partnerships," with a corporate culture that rewards "Think Big," "Act Small," and "Be You" is currently looking for a ''
  <strong>
   District
  </strong>
 </p>
 <p>
  <strong>
   Manager
  </strong>
  " to join its
  <strong>
   Starbucks
  </strong>
  division.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   <u>
    Qualifications :
   </u>
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <ul>
  <li>
   Bachelor&rsquo;s degree required,
  </li>
  <li>
   At least 8 years of experience in a relevant position with a team management experience,
  </li>
  <li>
   Excellent managerial and leadership skills,
  </li>
  <li>
   Good command of English,
  </li>
  <li>
   Excellent command of in MS Office applications,
  </li>
  <li>
   Have no restriction to travel,
  </li>
  <li>
   No military obligation for male candidates,
  </li>
  <li>
   Class B driver's license.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   <u>
    Job Description
   </u>
  </strong>
  <u>
  </u>
  :
 </p>
 <p>
  <br/>
 </p>
 <ul>
  <li>
   Managing the entire operation of the stores according to global brand standards,
  </li>
  <li>
   Working with the team to achieve the sales and profitability targets of the stores,
  </li>
  <li>
   Ensuring coordination between head office and stores,
  </li>
  <li>
   Organizing routine regional meetings in order to develop and ensuring effective communication to team,
  </li>
  <li>
   Realizing the stores&rsquo; sales target and profitability, controlling the cost lines,
  </li>
  <li>
   Performing regional competitor analyzes, maximizing inventory management and market share,
  </li>
  <li>
   Providing coaching support to the team with Store Managers on operational functioning and human resource management,
  </li>
  <li>
   The management and administration of the employees in the region he/she is responsible for.
  </li>
 </ul>
</div>


Starbucks District Manager / İstanbul

L'Oréal

The world leader in beauty, present in 150 countries on five continents! Our 53 international brands include L’Oréal Paris, Kiehl’s, Vichy, Giorgio Armani Beauty, Garnier, Yves Saint Laurent Beauté, Ralph Lauren, Maybelline New York, Kérastase, Biotherm, Lancôme, NYX PMU, L’Oréal Professionnel, Vichy, La Roche-Posay, Diesel, Cerave and many more…
<br><br>
For more than a century, L’Oréal has devoted itself solely to one business: beauty. We strive to be the 1st beauty-tech company all around the world! Beauty is a powerful force that moves us. Our goal is to offer each and every person around the world the best of beauty in terms of quality, efficacy, safety, sincerity and responsibility to satisfy all beauty needs and desires in their infinite diversity. Our ambition for the coming years is to create the beauty that moves the world!
<br><br>
If you are ready to take charge of your career and join us on our quest for the next billion consumers, follow us to get the insider scoop on our business, culture, and tips on how to join us to shape the future of beauty. Join our Professional Products Division!
<br><br>
WHAT YOU’LL DO
<br><ul>
<li>In charge of L’Oréal Partner Shop deployment & adoption incl. B2B E-Commerce strategy.</li>
<li>Responsible for localization of the L’Oréal Partner Shop platform, driving & coordinating the adoption plan and change management process</li>
<li>Project Management</li>
<li>With in-depth knowledge of Salesforce Commerce Cloud, you will also support in defining new and more simplified mechanics to offer our customers promotions and value-added items as we transform the way our customers shop with us!</li>
</ul>
Product Management
<br><ul>
<li>Work with the marketing teams for your brands to ensure the new product workflow is completed and the products are uploaded to L’Oréal Partner Shop in line with the launch dates</li>
<li>Manage the existing product catalog ensuring that any updates to products are reflected on L’Oréal Partner Shop</li>
<li>Manage product attributes, filters and categorization to ensure everything is correctly organized on L’Oréal Partner Shop</li>
<li>Merchandise the product catalog to drive conversion and maximize sales whilst also providing customers with the best possible user experience</li>
<li>Update the cross-sell opportunities across L’Oréal Partner Shop with strategic products and selling opportunities</li>
</ul>
Content Management
<br><ul>
<li>Manage the L’Oréal Partner Shop brand hubs for your brands; updating content slots and sub-brands assets according to the cycle to ensure the brands are accurately represented</li>
<li>Create HTML content pages for key launches, promotions or divisional messaging. Knowledge of Photoshop or Canva for asset creation or re-sizing is a plus</li>
<li>Manage the L’Oréal Partner Shop blog, ensuring all the latest content is organized and showcased to drive traffic</li>
</ul>
Promotion Management
<br><ul>
<li>Update the promotional page with assets and copy for your brands in line with the promotional cycle</li>
<li>Collaborate with the Systems Admin team to ensure qualifying categories and product bundles are created correctly</li>
</ul>
Analytics
<br><ul>
<li>Update the Site Search report and identify any opportunities to increase conversion and reduce ‘no results’ pages</li>
<li>Use Google Analytics to monitor site performance such as pages viewed, conversion rate and bounce rate. Analyse the impact of changes made on site and react to them accordingly.</li>
<li>Share insights with teams to influence the assets and activity they brief in for L’Oréal</li>
</ul>
B2B E-Com Sales Optimisation
<br><ul>
<li>Be the point of contact for the Commercial Support and Customer Care teams for queries relating to customer information, orders, promotions and pricing.</li>
<li>Conduct & coordinate ongoing training for all users, including on-boarding new users</li>
<li>Regular meetings with sales team and support them on the field</li>
<li>Field visits to best to make sure we prodive the best experience to our B2B partners</li>
</ul>
DO YOU HAVE WHAT IT TAKES
<br><br>
<ul>
<li>4 years’ university degree</li>
<li>Minimum 2-3 years of experience in E-commerce.</li>
<li>Excellent communication skills in English</li>
</ul>
WHAT COULD L’ORÉAL OFFER YOU
<br><br>
<ul>
<li>The ultimate place to win and achieve your career dreams if you take initiative and push the boundaries while helping others shine along the way</li>
<li>Work with some of the biggest brands and experts in the business, and the most passionate people</li>
<li>A diverse environment</li>
<li>Opportunity to be at the center of digital transformation</li>
<li>World class training and development</li>
</ul>
#WEARELOREAL

B2B E-Commerce Executive, PPD

Explore 325+ Shop manager in Istanbul Turkey this January. Find roles across top companies and apply now to boost your career.