shopping centre manager

Majid Al Futtaim

<div>
 
 
 BUSINESS INTRODUCTION
 
 
 
 
 
 
 Majid Al Futtaim Holding is the leading shopping mall, retail, communities, entertainment developer and operator in the Middle East, North Africa, and Central Asia regions. With over 43,000 people, revenues of over US$ 11 Billion, and operations in 18 countries. Some of the iconic brands we carry include Mall of the Emirates, Carrefour, All Saints, Lego, City Center, Abercrombie &amp; Fitch, &amp; Vox Cinemas. We believe in making Great Moments for Everyone, Every day.
 
 
 
 
 
 
 JOB TITLE
 
 
 
 
 
 
 Store Manager | MAF LifeStyle | Operations
 
 
 
 
 
 
 ROLE SUMMARY
 
 
 
 
 
 
 The Store Manager is responsible for achievement of sales targets, managing and developing the store teams in order to maximize profitability, maintain brand and Company image, ensure operational compliance and offer an excellent customer experience. The role is fully accountable for the daily operations of the store and its workforce in line with the overall business objectives at Majid Al Futtaim Lifestyle.
 
 
 
 
 
 
 ROLE PROFILE
 
 
 
 
 
 <ul>
 <li>
 Ensure that the highest levels of customer service are delivered by the entire store team at all times.
 </li>
 <li>
 Create innovative approaches to attract new customers, expand store traffic, and enhance profitability.
 </li>
 <li>
 Track brand performance, reviewing stock levels and monitoring best sellers and slow-moving stock in order to generate ideas and action plans to increase overall sales.
 </li>
 <li>
 Overall accountability for compliance of subordinates with established company policies, procedures and standards, including, but not limited to, keeping of funds and properties, personnel practices, security, sales and record keeping procedures
 </li>
 <li>
 Coach, train and mentor the store teams to enhance customer service levels through brand/product knowledge and overall understanding of retail.
 </li>
 <li>
 Ensure all Company Health &amp; Safety, Security and Compliance policies are adhered to, raising any concerns to the Excellence and Compliance team in a timely manner.
 </li>
 <li>
 Plan, organize and execute in-store processes including cash intake and cash handling, stockroom and stock-take administration management.
 </li>
 <li>
 Provide critical analytical feedback to the Operations, Buying and Planning Departments in relation to product, ranging, pricing, competitive activities and opportunities.
 </li>
 </ul>
 
 
 
 
 
 REQUIREMENTS
 
 
 
 
 
 <ul>
 <li>
 4 &ndash; 5 years&rsquo; industry experience with Managerial Background experience
 </li>
 <li>
 A proven record of maximizing business performance
 </li>
 <li>
 Good understanding of main customer segments and helps team to understand them.
 </li>
 <li>
 Identifies critical paths and proactively convenes the right stakeholder to ensure timely decisions are made.
 </li>
 <li>
 Makes hard decisions, knows when to make a call versus delegating upwards
 </li>
 </ul>
 
 
 
 
 
 WHAT WE OFFER
 
 
 
 
 
 <ul>
 <li>
 At Majid Al Futtaim, we&rsquo;re on a mission to create great moments, to spread happiness, to build, experiences that stay in our memories for a lifetime. We&rsquo;re proud to say that over the past 27 years, we have built a reputation as a regional market leader in what we do. Join us!
 </li>
 <li>
 Work in a friendly environment, where everyone shares positive vibes and excited about our future.
 </li>
 <li>
 Work with over 50,000 diverse and talented colleagues, all guided by our Leadership Model.
 </li>
 </ul>
</div>

Store Manager - Qatar

GoStudent

<div>The Role in a Snapshot

Are you ready to build something from the ground up and shape the future of education locally?

We're launching our very first GoStudent learning centres in Istanbul &mdash; and we're looking for driven Centre Managers to lead the way! This is your chance to join a fast-growing global EdTech company and take ownership of an exciting new hybrid concept that blends online, group, and in-person tutoring. You'll be at the heart of a passionate team, with real impact on students, families, and the local community. 


Location: Istanbul (on-site) - (Barbaros Mahallesi, Mimar Sinan Cad. No:165 Ata&#351;ehir/&#304;stanbul)

Contract: Full-time

Your Role in Our Mission
<ul>
<li>Oversee the daily operations of our first GoStudent centre, ensuring smooth scheduling and top-quality services
</li>
<li>Build and lead a local team of tutors and education advisors, fostering an engaging and supportive environment
</li>
<li>Drive local marketing and sales initiatives to grow our customer base and achieve ambitious revenue targets
</li>
<li>Nurture relationships with students and parents to ensure excellent learning outcomes and high satisfaction
</li>
<li>Developing the curriculum and product offering by grade level, and structuring class schedules</li>
<li>
Monitor key performance indicators and use data-driven insights to optimise results
</li>
<li>Maintain a welcoming, safe and well-functioning learning space for students and staff
</li>
</ul>What You Will Bring
<ul>
<li>A proactive, entrepreneurial mindset with the ability to take ownership and make things happen
</li>
<li>Strong leadership and team-building skills to inspire and guide your local team
</li>
<li>Excellent organisational and prioritisation abilities to manage multiple tasks effectively
</li>
<li>Strong communication and interpersonal skills in both Turkish and English
</li>
<li>A customer-centric mindset and a passion for delivering outstanding educational experiences
</li>
<li>Analytical thinking to track KPIs and turn data into actions and improvements</li></ul> 


Openness Statement
We value your unique skills and passion. We don't hire based on age, gender, nationality or political opinion - we value your talent and motivation. Even if you're a unicorn - just like GoStudent: do you believe in having a positive impact? Then apply, even if you don't meet all the requirements. Diversity makes us more creative, more innovative and stronger.Want to find out more? Then visit our career page &quot;who we are&quot;! 


If you are ready to rethink education with us, develop yourself in an ambitious team and have a real impact - then apply now! 
Please upload your CV in PDF format, preferably in English as DOC format may not be supported. 
Disclose Privacy &amp; Compliance Information</div>

Centre Manager

APM Monaco

<div>
 
 
 Who are we?
 
 
 
 Founded in 1982, APM, Ariane Prette Monaco, is a contemporary fashion jewelry brand that associates itself with the chicness of Monaco and South of France lifestyle.
 
 
 
 We are looking for a passionate and dedicated individual to join our Saudi Arabia Riyadh team. Your mission will be to engage clients with exceptional service, helping to build the APM brand by fostering strong relationships with our in-store clients.
 
 
 
 
 Requirements
 
 
 
 <ul>
 <li>
 You love APM Monaco
 </li>
 <li>
 Minimum of 5 years of working experience in luxury retail / fashion retail, with min. 2 years in managerial position
 </li>
 <li>
 Track record of outstanding sales performance and CRM
 </li>
 <li>
 Support Store-in-Charge in sales and operation management, KPI analysis, rostering, visual merchandising, CRM, team management
 </li>
 <li>
 Fluency in English, Arabic &amp; other languages would be a plus
 </li>
 <li>
 Approachable personality and customer-service oriented
 </li>
 <li>
 Attractive and competitive package is offered
 </li>
 <li>
 Working location: Riyadh Kingdom Centre
 
 </li>
 </ul>
 
 
 *Candidate with less experience may be considered as Store Supervisor
 
 
 
 
 
 Benefits
 
 
 
 
 
 Why Join APM?
 
 
 <ul>
 <li>
 Global, Dynamic Team: Diverse and energetic workforce
 </li>
 <li>
 Growth Opportunities: We support your professional development
 </li>
 <li>
 Collaborative Culture: Teamwork and open communication
 </li>
 <li>
 Comprehensive Benefits: Medical benefits, paid time off, and generous employee discounts
 
 </li>
 </ul>
 
 
 Don't wait to join APM Monaco team. Apply now!
 
 
</div>

Assistant Store Manager / Store Supervisor (Riyadh Kingdom Centre)

Etoile Group

<div>
 
 Our Shop Manager is responsible for leading a sales team towards the achievement of common sales target while delivering exceptional guest experience; and ensuring supporting the implementation of CRM, CX and other key customer and people initiatives in store.
 
 
 
 
 
 
 Key Responsibilities:
 
 
 <ul>
 <li>
 Oversee store's day to day operations related to VM, Retail Store SOPs adherence, and sales team schedule.
 </li>
 <li>
 Drive eNPS through people experience initiatives and culture.
 </li>
 <li>
 Increase the revenue target of the store.
 </li>
 <li>
 Drive sell-throughs within the store.
 </li>
 <li>
 Support in-store CX initiatives.
 </li>
 <li>
 Nurture talent within team through on the job coaching and stretch assignment in coordination with the HR Manager.
 </li>
 <li>
 O&fflig;er support to store sta&fflig; during in-store events.
 </li>
 <li>
 Act as the key point of contact with back-o&ffilig;ce team.
 </li>
 <li>
 Ensure click and collect are conducted within SLAs.
 </li>
 <li>
 Ensure customer data is properly captured by the team in adherence to marketing team requirements.
 </li>
 <li>
 Promote loyalty program and ensure team knowledge about app o&fflig;erings etc.
 </li>
 <li>
 Provide input to what&rsquo;s working well, what&rsquo;s not working well within the store.
 </li>
 </ul>
 
 
 
 
 
 Your Profile
 
 
 <ul>
 <li>
 Bachelors Degree in Business or relevant.
 </li>
 <li>
 Over 3 years of Store Management experience in luxury retail.
 </li>
 <li>
 The ability to instill trust, integrity, fairness and professionalism both with clients and team.
 </li>
 <li>
 Should be female Saudi National.
 </li>
 </ul>
 
 
</div>

Shop Manager - Etoile La Boutique

apm monaco

<div>Who are we?
Founded in 1982, APM, Ariane Prette Monaco, is a contemporary fashion jewelry brand that associates itself with the chicness of Monaco and South of France lifestyle.
We are looking for a passionate and dedicated individual to join our Saudi Arabia Riyadh team. Your mission will be to engage clients with exceptional service, helping to build the APM brand by fostering strong relationships with our in-store clients.
Requirements<ul>
<li>
You love APM Monaco</li>
<li>Minimum of 5 years of working experience in luxury retail / fashion retail, with min. 2 years in managerial position</li>
<li>Track record of outstanding sales performance and CRM</li>
<li>Support Store-in-Charge in sales and operation management, KPI analysis, rostering, visual merchandising, CRM, team management</li>
<li>Fluency in English, Arabic &amp; other languages would be a plus</li>
<li>Approachable personality and customer-service oriented</li>
<li>Attractive and competitive package is offered</li>
<li>Working location: Riyadh Kingdom Centre</li>
</ul><ul><li>Candidate with less experience may be considered as Store Supervisor</li></ul>
Benefits
Why Join APM?<ul>
<li>
Global, Dynamic Team: Diverse and energetic workforce</li>
<li>Growth Opportunities: We support your professional development</li>
<li>Collaborative Culture: Teamwork and open communication</li>
<li>Comprehensive Benefits: Medical benefits, paid time off, and generous employee discounts</li>
</ul>
Don't wait to join APM Monaco team. Apply now!</div>

Hilton

<div>Sales Manager at The Plaza Doha LXR Hotels &amp; Resorts
A Sales Manager analyses local market trends and competitor activity to recommend strategies that keep the hotel a leader in the marketplace through the development of future and repeat business. 
 
 
What will I be doing? 
As Sales Manager, you will analyse local market trends and competitor activity to recommend strategies that keep the hotel a leader in the marketplace through the development of future and repeat business. Specifically, you will be responsible for performing the following tasks to the highest standards:<ul>
<li>Analysis local market trends and competitor activity to identify business leads</li>
<li>Develop customer accounts and travel within the local area to drive business into the specific hotel/cluster and to increase market/customer share in all revenue streams</li>
<li>Negotiate room rates/packages with corporate clients</li>
<li>Develop and implement creative local marketing channels, including social media channels</li>
<li>Prepare company contracts for the hotel in accordance with current business and pricing conditions</li>
<li>Work within current business strategies and recognising potential opportunities</li>
<li>Cooperate with other departments in the hotel to create an exceptional Guest experience and build strong, comprehensive sales programs</li>
<li>Attend Sales events, as required</li>
<li>Produce accurate and timely reports that meet the needs of the Sales Director and senior management to include the reporting of appointments, calls made and business leads</li>
<li>Answer customer queries in a prompt and professional manner</li>
<li>Manage staff performance in compliance with company policies and procedures</li>
<li>Recruit, manage, train and develop the Sales team</li></ul>
What are we looking for? 
A Sales Manager serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:<ul>
<li>Positive attitude and good communication skills</li>
<li>Commitment to delivering a high level of customer service</li>
<li>Excellent grooming standards</li>
<li>Flexibility to respond to a range of different work situations</li>
<li>Ability to work under pressure and under own initiative</li>
<li>Experience in a sales role with a proven track record to close a sale</li></ul>
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:<ul>
<li>Knowledge of local market</li>
<li>Knowledge of hospitality</li>
<li>Passion for sales and for achieving targets and objectives</li>
<li>Degree-level qualification in a relevant field</li></ul> 

What will it be like to work for Hilton? 
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its . Our vision &ldquo;to fill the earth with the light and warmth of hospitality&rdquo; unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!</div>

Sales Manager at The Plaza Doha LXR Hotels & Resorts

Chalhoub Group

<div>
 
 INSPIRE | EXHILARATE | DELIGHT
 
 
 
 For over seven decades, Chalhoub Group has been a partner and creator of luxury experiences in the Middle East. In its pursuit to excel as a hybrid luxury retailer, the Group has curated a portfolio of over 10 owned brands and strengthened its distribution and marketing expertise for over 400 international names across luxury fashion, beauty, jewellery, watches, eyewear, and art de vivre categories.
 
 
 Every step at Chalhoub Group is taken to build a future where luxury dreams become reality &mdash; bridging cultures and crafting memorable experiences for our consumers. Be it by constantly reinventing itself, committing to innovation, or embracing new technologies, the Group is shaping the future of luxury retail. It delivers seamless omnichannel experiences across more than 950 stores, online platforms, and mobile apps. Driving this innovation journey is The Greenhouse &mdash; the Group&rsquo;s innovation hub, incubator, and accelerator for startups and emerging businesses, regionally and globally.
 
 
 Chalhoub Group fosters a people-at-heart culture rooted in diversity, equity, and inclusion, and a workplace catalysed by forward thinking and future-proofing. Today, it brings together over 16,000 talented professionals across eight countries in the Middle East, with a presence in LATAM. Their collective efforts have earned the Group the Great Place to Work&reg; certification in several markets.
 
 
 Sustainability is at the core of the Group&rsquo;s strategy, guided by a clear commitment to people, partners, and the planet. Chalhoub Group is proud to be a member of the United Nations Global Compact, a signatory of the Women&rsquo;s Empowerment Principles, and to have pledged to reach Net Zero by 2040.
 
 
 
 What You'll Be Doing
 
 
 
 Our Floor Manager is responsible for ensuring that our Accessories, Footwear and Handbags Departments maximize their commercial performance and deliver the most exceptional Guest Experience in the market. Our Floor Manager will be accountable for driving customer, partnership and people experience across multiple luxury departments.
 
 
 
 Key Responsibilities
 
 
 
 Drive the Business
 
 
 <ul>
 <li>
 Lead by example and represent the brand by communicating its values and vision though all activities and interactions with customers, brand partners and stakeholders
 </li>
 <li>
 Define, execute, and monitor the accessories, footwear, and handbags action plan to achieve sales targets and KPIs
 </li>
 <li>
 Manage the client database to build strong relationships with our community and create strategic future potential selling opportunities
 </li>
 <li>
 Stay ahead of the latest global and local trends, products and competitors and share actionable feedback with relevant stakeholders across buying, creative, partnerships and VM.
 </li>
 <li>
 Think hybrid by leveraging all type of point of sales online and offline.
 
 
 </li>
 </ul>
 Team Leadership and Development
 
 
 <ul>
 <li>
 Provide a clear vision to the team about the brand and store&rsquo;s vision and key future directions
 </li>
 <li>
 Identify, recruit, develop and retain strong talents; building a solid succession pipeline
 </li>
 <li>
 Create a positive work environment based on trust, respect and fairness and be the voice of the employees when needed by sharing any of their feedback, challenges and concerns with the leadership and HR teams.
 </li>
 <li>
 Act as a coach for the team members and promote a growth mindset by leveraging the Group&rsquo;s available learning tools and platforms and constantly monitor the team&rsquo;s development plans and professional growth.
 </li>
 <li>
 Ensure performance improvement plans are discussed and documented in a transparent manner.
 
 
 </li>
 </ul>
 Customer Experience
 
 
 <ul>
 <li>
 Develop an omnichannel mindset among the team by constantly promoting the different touchpoints of the customer experience (physical and digital).
 </li>
 <li>
 Use effective clienteling approach and techniques with a focus on VIPs, leveraging customer data to proactively cater to their needs and preferences, the brand&rsquo;s different activities, offerings, activations, etc.
 </li>
 <li>
 Recruit new clients and convert them into loyal VIP customers by providing them with an excellent experience and constantly networking with them
 
 
 </li>
 </ul>
 Operational Excellence
 
 
 <ul>
 <li>
 Ensure all sales and operational policies and procedures (SOP&rsquo;s) are followed and maintained in the store.
 </li>
 <li>
 Leverage available technology tools when available to support customer experience in and outside of store (Clienteling app, OMS, Whatsapp Business, etc.) and ensure the team is well versed with it or overwise trained on it.
 </li>
 <li>
 Ensure all operating standards are followed from stock replenishment to organizing displays as per the brand&rsquo;s VM guidelines.
 </li>
 <li>
 Ensure a healthy floor coverage by analyzing historical traffic data and anticipating peak hours
 </li>
 <li>
 Ensure that all processes are compliant with legal, safety, security, retail store operations and HR guidelines, work closely with relevant teams to constantly improve them and escalate any issues or concerns for prompt action.
 
 
 </li>
 </ul>
 
 What You&rsquo;ll Need To Succeed
 
 
 
 <ul>
 <li>
 Extensive experience within a Luxury Multibrand Fashion Retail Store, with a specialization and passion in Luxury accessories, footwear, and handbags.
 </li>
 <li>
 A futuristic view on concept and department store customer experiences
 </li>
 <li>
 Tryano department store is based in Yas Mall. Open to relocate to Abu Dhabi or access to commute to Yas Mall
 
 
 </li>
 </ul>
 
 What We Can Offer You
 
 
 
 With us, you will turn your aspirations into reality. We will help shape your journey through enriching experiences, learning and development opportunities and exposure to different assignments within your role or through internal mobility. Our Group offers diverse career paths for those who are extraordinary, every day.
 
 
 We recognise the value that you bring, and we strive to provide a competitive benefits package which includes health care, child education contribution, remote and flexible working policies as well as exclusive employee discounts.
 
 
 
 We Invite All Applicants to Apply
 
 
 
 It Takes Diversity Of Thought, Culture, Background, Differing Abilities and Perspectives to truly Inspire, Exhilarate and Delight our customers. At Chalhoub Group, we are committed to inclusion and diversity.
 
 
 We welcome all applicants to apply and be part of our exciting future. We ensure equal opportunity for all our applicants without regard to gender, age, race, religion, national origin or disability status.
</div>

Floor Manager - Tryano, Yas Mall

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Sales Manager at The Plaza Doha LXR Hotels & Resorts

Floor Manager - Tryano, Yas Mall