shopping centre manager

Al-Futtaim

<div>
 
 Job Requisition ID:
 
 176972
 
 
 Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group&rsquo;s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.
 
 
 By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day
 
 
 
 Overview Of The Role:
 
 
 
 <ul>
 <li>
 The Customer Services Assistant - Cashier is responsible for providing excellent customer service at IKEA Mall of Arabia. This role involves maintaining clean and orderly checkout areas, ensuring accurate cash handling, and minimizing customer wait times. The position demands adherence to SOPs for cash transactions and requires a proactive approach to maintaining store and brand standards.
 
 
 </li>
 </ul>
 
 What You Will Do:
 
 
 
 Financial
 
 
 <ul>
 <li>
 Receive payment by cash, check, credit cards, vouchers, or automatic debits following standard operating procedures.
 </li>
 <li>
 Compute and record transactions ensuring 100% accuracy for all register transactions.
 </li>
 <li>
 Count and record the float before trading begins and upon close of trading to reduce losses.
 </li>
 <li>
 Handle cash safely and ensure the safe custody of collected cash.
 
 
 </li>
 </ul>
 Customers
 
 
 <ul>
 <li>
 Ensure customers are well-attended and their needs are satisfied.
 </li>
 <li>
 Work efficiently to minimize queues and maintain customer flow.
 </li>
 <li>
 Maintain clean and orderly checkout areas.
 </li>
 <li>
 Ensure adequate stock of printed stationery at required stock levels.
 </li>
 <li>
 Represent the IKEA brand at the required level.
 </li>
 <li>
 Maintain store standards to the required level.
 
 
 </li>
 </ul>
 
 Required Skills To Be Successful:
 
 
 
 <ul>
 <li>
 Effective communication skills.
 </li>
 <li>
 High level of accuracy and attention to detail.
 </li>
 <li>
 Flexibility to work shifts and punctuality.
 </li>
 <li>
 Analytical skills and problem-solving capabilities.
 
 
 </li>
 </ul>
 
 What Qualifies You For The Role:
 
 
 
 <ul>
 <li>
 High School diploma, preferably with a background in Commerce or Accounting.
 </li>
 <li>
 1-3 years of experience in handling till transactions.
 </li>
 <li>
 Proficiency in computer use and familiarity with transactional software.
 </li>
 <li>
 Strong mathematical, organizational, and customer service skills.
 
 
 </li>
 </ul>
 
 About Al-Futtaim Group Real Estate
 
 
 
 The real estate development and operations arm of Al-Futtaim, Al-Futtaim Group Real Estate is responsible for a multi-billion-dollar portfolio across MENA. With high-quality residential, business, retail, tourism, educational and healthcare developments, the master developer caters to the diverse needs of cities and communities in the region. From origination, conception, development, sales, procurement and construction of mega-projects and the leasing, operation and management of these projects after completion, Al-Futtaim Group Real Estate (AFGRE) has been developing and managing owned landbanks, unlocking the economic potential of the region and contributing to future development for more than 40 years.
 
 
 Our focus is to enable and invest in meaningful relationships to make our properties the best places to live and work, build additional products and services and enable partnerships to create true value to our customers throughout their entire experience with us.
 
 
 AFGRE is responsible for master planning of all projects in its portfolio, including two large scale mixed use destinations: Dubai Festival City and Cairo Festival City.
 
 
 
 About Al-Futtaim Malls
 
 
 
 Al-Futtaim Malls provides development and asset management expertise, specializing in building retail-led super regional malls in prime locations across MENA and beyond. With a proven track record of creating both sustainable revenue growth and value enhancement for tenants, Al-Futtaim Malls delivers exceptional experiences and exciting shopping environments for customers.
 
 
 Part of the Al-Futtaim Group, Al-Futtaim Malls leadership team brings more than 30 years of experience and a deep understanding and knowledge of the retail sector, both from a shopper&rsquo;s point of view but as curators of space or landlords to other brands. The company has a directly managed portfolio including over 9 million sqft of retail space across four malls in the MENA region and two under development. Malls under the Al-Futtaim Malls portfolio include Dubai Festival City Mall and Festival Plaza in the UAE, Cairo Festival City Mall in Egypt, Doha Festival City in Qatar and Zenata Mall, Morocco.
 
 
 Leveraging on the expertise of its parent company, Al-Futtaim Malls established PLEX Management Services offering a full array of services including asset management and development, leasing, and brand experience expertise to shopping mall landlords and retail organizations globally. Implementing global best practice and deploying Al-Futtaim Mall&rsquo;s deep understanding of mall management and retail dynamics, PLEX promises to deliver continuous growth and long-term value for its partners.
 
 
 For more information on Al-Futtaim Malls, please visit https://www.al-futtaimmalls.com/
 
 
 
 About Al-Futtaim Engineering &amp; Technologies
 
 
 
 Al-Futtaim Engineering &amp; Technologies offers customers complete engineering and systems integration solutions.
 
 
 The Engineering arm operates in the UAE, Qatar, Saudi Arabia and Egypt providing a wide variety of products and services from air conditioning, scaffolding and access solutions, elevators and escalators, control and life safety, facilities management, building products, MEP, Energy Management, Technology Infrastructure and Digital Transformation.
 
 
 The Technologies division provides complete business solutions to large, medium and small customers that include, contact centre solutions, business applications, business intelligence, data management, advanced analytics amongst others. The IT infrastructure portfolio comprises IP telephony, ELV systems, networking solutions, professional audio-visual solutions and managed services.
 
 
 These solutions are further complemented by services that include project management, installation, testing, commissioning and after-sales maintenance contracts.
</div>

Shopping Experience Assistant | IKEA | Mall of Arabia

Chalhoub Group

<div>
 On behalf of
 
 Zimmermann
 
 , we are hiring for
 
 C
 
 
 lient Advisors
 
 to join team in Kingdom Mall, Riyadh.
 
 
 Zimmermann is one of Australia's leading and most respected fashion designer brands. Zimmermann's ready-to-wear and swim and resort collections are sold through Zimmermann boutiques and high-end retailers both in Australia and internationally. We maintain stand-alone retail stores throughout Australia, Europe, UK, USA and China and a successful online business.
 
 
 
 What You&rsquo;ll Be Doing
 
 
 
 We are searching for candidates who embody the Zimmermann brand, bringing optimism, creativity and sophistication to everything they do.
 
 
 We are looking for candidates with experience in a luxury retail environment, and who are passionate about creating an elevated and memorable client service experience. We value impeccable attention to detail, strong communication skills and the ability to achieve goals!
 
 
 
 As a Client Advisor, Your Key Responsibilities Include
 
 
 
 <ul>
 <li>
 Providing our clients with a memorable shopping experience
 </li>
 <li>
 Establishing and developing relationships with Zimmermann clients
 </li>
 <li>
 Achieving sales targets and upholding Zimmermann brand standards including store presentation and stock and inventory
 
 
 </li>
 </ul>
 
 What You&rsquo;ll Need To Succeed
 
 
 
 <ul>
 <li>
 Experience within a client facing role in Luxury Fashion retail
 </li>
 <li>
 Ability to build strong, genuine relationships with clients.
 </li>
 <li>
 Excellent organisation skills and high attention to detail
 </li>
 <li>
 Passion for creating an amazing client experience that exceeds the client's expectations.
 </li>
 <li>
 Enthusiastic team player
 
 
 </li>
 </ul>
 
 What We Can Offer You
 
 
 
 <ul>
 <li>
 Bespoke development plans and access to strong mentors and industry leaders.
 </li>
 <li>
 Ongoing training and development to grow your career within a luxury fashion brand.
 </li>
 <li>
 Seasonal uniform provided to all team members.
 </li>
 <li>
 Generous employee discount and bonus structure.
 
 
 </li>
 </ul>
 
 We Invite All Applicants to Apply
 
 
 
 It Takes Diversity Of Thought, Culture, Background, Differing Abilities and Perspectives to truly Inspire, Exhilarate and Delight our customers. At Chalhoub Group, we are committed to inclusion and diversity.
 
 
 We welcome all applicants to apply and be part of our exciting future. We ensure equal opportunity for all our applicants without regard to gender, age, race, religion, national origin or disability status.
</div>

Client Advisor- Zimmermann, Kingdom Mall, Riyadh

<div>INSPIRE | EXHILARATE | DELIGHT
For over seven decades, Chalhoub Group has been a partner and creator of luxury experiences in the Middle East. In its pursuit to excel as a hybrid luxury retailer, the Group has curated a portfolio of over 10 owned brands and strengthened its distribution and marketing expertise for over 400 international names across luxury fashion, beauty, jewellery, watches, eyewear, and art de vivre categories.
 Every step at Chalhoub Group is taken to build a future where luxury dreams become reality &mdash; bridging cultures and crafting memorable experiences for our consumers. Be it by constantly reinventing itself, committing to innovation, or embracing new technologies, the Group is shaping the future of luxury retail. It delivers seamless omnichannel experiences across more than 950 stores, online platforms, and mobile apps. Driving this innovation journey is The Greenhouse &mdash; the Group&rsquo;s innovation hub, incubator, and accelerator for startups and emerging businesses, regionally and globally.
Chalhoub Group fosters a people-at-heart culture rooted in diversity, equity, and inclusion, and a workplace catalysed by forward thinking and future-proofing. Today, it brings together over 16,000 talented professionals across eight countries in the Middle East, with a presence in LATAM. Their collective efforts have earned the Group the Great Place to Work certification in several markets.
Sustainability is at the core of the Group&rsquo;s strategy, guided by a clear commitment to people, partners, and the planet. Chalhoub Group is proud to be a member of the United Nations Global Compact, a signatory of the Women&rsquo;s Empowerment Principles, and to have pledged to reach Net Zero by 2040. 
What you'll be doing
At Chalhoub we express the exceptional! As a Fashion Consultant you will be responsible for achieving individual and collective sales targets while delivering exceptional Guest Experience; and ensuring support in the implementation of CRM, CX and other key customer and people initiatives in-store. 
 
<ul><li>You will collect data on customer behaviour, top sellers, slow movers which will be key input for business reviews</li><li>
Drive client relationships within an omni-channel approach</li><li>
Provide pre-buying feedback on products</li><li>
Drive eNPS through people experience initiatives and culture</li><li>
Ensure adherence to VM guidelines and Standard operating procedures (SOPs)</li><li>
Ensure click and collect are conducted within SLAs (Service-level agreement)</li><li>
Ensure customer data is properly captured in adherence to marketing team requirements</li><li>
Promote loyalty program (MUSE) and stay up-to-date with app offerings etc..</li><li>
Support with in-store marketing events and activations</li><li>
Keep abreast of all brand social media activities and campaigns</li><li>
Drive sell-throughs within the store</li><li>
Support in-store CX initiatives</li><li>
Provide input to what&rsquo;s working well/what&rsquo;s not working well within the store 
 
</li></ul>What you'll need to succeed<ul><li>
Strong English communication skills</li><li>
This opportunity is for Emiratisation</li></ul>
For general Fashion Consultant opportunities, please review the careers site for active vacancies 
 
What we can offer you
With us, you will turn your aspirations into reality. We will help shape your journey through enriching experiences, learning and development opportunities and exposure to different assignments within your role or through internal mobility. Our Group offers diverse career paths for those who are extraordinary, every day.
We recognize the value that you bring, and we strive to provide a competitive benefits package which includes health care, child education contribution, remote and flexible working policies as well as exclusive employee discounts. 
 
We Invite All Applicants to Apply
It Takes Diversity Of Thought, Culture, Background, Differing Abilities and Perspectives to truly Inspire, Exhilarate and Delight our customers. At Chalhoub Group, we are committed to inclusion and diversity.
We welcome all applicants to apply and be part of our exciting future. We ensure equal opportunity for all our applicants without regard to gender, age, race, religion, national origin or disability status.</div>

Fashion Consultant, Tryano - Yas Mall (Emiratisation)

Evereve

<div>Description:

EVEREVE inspires women to move forward in their fashion and in their lives by offering modern, curated pieces&mdash;along with expert styling&mdash;to ensure women feel confidently put together. Our 100+ stores, booming e-commerce business and a fast-growing subscription box service, Trendsend, reach over one million customers every year.
Living our core values and treating everyone with HEART (humility, empathy, authenticity, relationships, tenacity) creates a shared purpose and collaborative community&mdash;and it's also a key part of our success. Join our team to help shape the future of an ever-growing, ever-evolving brand!
__________________________________________________________________________________________
Position Overview:
We love fashion, but we love people more. As a Store Manager you are responsible for all aspects of the retail store operation. You will lead EVEREVE guidelines, uphold our mission and culture, and ensure that it is consistent across our brand.
As a Store Manager, you ensure that our customer receives the EVEREVE Styling Experience every time they shop in our stores. You make sure that ALL customers are seen and connected with. Our store mantra is &ldquo;WE WILL MISS NO ONE!&rdquo;
Responsibilities:<ul><li>
Act and lead through our core values of humility, empathy, authenticity, relationships, and tenacity (HEART).</li><li>
Recruits and builds a team of great talent that work within our culture of HEART &ndash; both in values and the HEART styling experience.</li><li>
Passionate about fashion and trend. Maintains a strong presence on the floor and holds the team to this standard.</li><li>
Coaches, teaches, and develops employees to the behaviors that create success in their roles.</li><li>
Responsible for building a bench of promotable talent for succession planning in their store and across the company. Develops future leaders.</li><li>
Leads operational excellence through daily store operations, managing store inventory and fulfillment, and upholding merchandising and store visual standards.</li><li>
Drives for results by effectively leading the team to hit monthly financial targets through the in-store styling experience, Trendsend styling, customer order fulfillment, and payroll management.</li><li>
Maintains sales expectation of $15,000 per month.</li><li>
Leads and sets standard for a leadership teamwork strategy by using Divisions of Responsibilities (DORs).</li></ul>
Requirements:
<ul><li>A warm and friendly demeanor, a natural connector who knows how to make work fun.</li><li>
Fashion credible, up to date on current trends and contemporary fashion brands. Willing to take risks with fashion and be an early adopter of new trends.</li><li>
A growth mindset to persevere through challenge and push for solutions.</li><li>
A &ldquo;shopkeeper&rdquo; mentality, willing to take personal ownership of a store and team.</li><li>
Open to growth and development, highly coachable.</li><li>
Strong communication skills and the ability to cast a clear vision.</li><li>
High emotional intelligence and the ability to influence others.</li><li>
Strong initiative. Can lead through ambiguity and does not require close supervision or guidance.</li><li>
Embodies the EVEREVE brand and serves as a brand advocate for our mission.</li><li>
Previous retail or leadership experience preferred but not required.</li></ul>
EVEREVE Benefits and Perks:<ul><li>
Self-Managed PTO: Time off is yours to plan and use as you need it</li><li>
Affordable Health Insurance: 80% employer-paid premiums for medical and dental for team members; 50% covered for eligible partners, spouses and dependents</li><li>
Parental Leave: Generous paid leave benefits for maternity, paternity and adoption to enjoy time with your growing family</li><li>
Flex Spending Accounts: Benefit from pre-tax savings for out-of-pocket healthcare or dependent/daycare costs</li><li>
Additional Insurance: Company paid life insurance and short-term disability</li><li>
401k +5% Match. Contribute to your financial future and receive a 5% company match with immediate vesting upon enrollment</li><li>
Fashion Discount: Enjoy a 40% discount on all merchandise purchased in-store or online, excluding Trendsend. Evereve team members are also eligible for a 30% discount online and in-store at Jaxen Grey.</li><li>
Culture of Purpose: Experience a culture of purpose rooted in our HEART Values &ndash; Humility, Empathy, Authenticity, Relationship and Tenacity</li><li>
Career Growth Opportunities: Tremendous opportunity for leadership development and growth within our rapidly growing company</li></ul></div>

Manager-Clay Terrace Mall-Carmel, IN

Sephora

<div>At Sephora, beauty is about feeling seen, valued, and empowered, individually and collectively. It is connecting deeply with others, celebrating diversity and inclusivity, unlocking your potential and making a difference every day. Together, we belong to something beautiful. 
Since its inception in 1969 in Limoges, France, and as part of the LVMH Group since 1997, Sephora has been disrupting the prestige beauty retail industry. Today, Sephora continues to break with convention to drive its mission: champion a world of inspiration and inclusion where everyone can celebrate their beauty. 
With 56,000 employees in 35 countries, including [5000 in France / 15 000 in Europe and Middle East, we connect customers and beauty brands within the world&rsquo;s most passionate beauty community. With a curation of nearly 500 brands, and our own label, Sephora Collection, we offer the most unique and diverse range of products: fragrances, makeup, hair care, skincare... and much more. 
You will excel and enjoy this position if you are ready to actively handle the following missions : 
Client Experience<ul><li>
Embody Sephora Attitude and set an example in front of the team.</li><li>
Provide support to the team in difficult situations ensuring client&rsquo;s satisfaction.
</li><li>Provide extensive coaching and training to assist the team in meeting all commercial and operational KPI&rsquo;s.</li><li>
Take over floor leadership segments and ensure the floor is always managed and covered.</li><li>
Energize and motivate the team through effective floor management to guarantee an addictive experience for our clients.</li><li>
Use suitable tools (Love Meter and CEE) for analyzing overall satisfaction and propose action plans to enhance the customer experience.</li><li>
Inspire the team to use digital tools to deliver a customized service.</li><li>
Work in partnership with the Supervisor and coach the team to offer our Beauty Services to maximize client satisfaction.</li><li>
Provide support for the Area Manager in analyzing results and proposing action plans in order to enhance the client experience.</li><li>
Maintain and enforce quality customer service and resolve customer service complaints.</li></ul>
Sales
<ul><li>Inspire the team in achieving commercial and operational KPI&rsquo;s and create improvement plans to drive them.</li><li>
Reinforce sales policies and techniques established at the Sephora University with all team members.
</li><li>Balance and drive the sales target among selective, exclusive and Sephora Collection.</li><li>
Achieve the desired market share for services .</li><li>
Ensure achievements by hour are shared with colleagues and are an active part of animating the floor and motivating the team.
</li></ul><ul><li>Create disruptive internal competitions to motivate the team and boost achievements.</li><li>
analyzing the results achieved during the shift/floor leadership segment and create action plans during the day to achieve set target.</li></ul><div></div> 
Operations<ul><li>
Apply the policies and procedures referring to products, testers, prices, merchandising and other partners (Brands, helpers, security) and provide feedback.
</li><li>Contribute to the store projection of an excellent image through cleanliness and product restocking.</li><li>
Enforce the team to apply and follow established policies and procedures regarding store operations.
</li></ul><ul><li>Accurately monitor stock availability and report low stock to Head Office to avoid OOS situations.</li><li>
Propose podium order and track daily performance.</li><li>
Drive all operational KPIs and create improvement plans for each.
</li><li>Align with Category Departments on Shelving plans, novelties, brand relocations, gird changes etc.. and communicate to your assigned team.</li></ul><div></div> 
Business<ul><li>
Provide support to the Area Manager with knowledge of the market conditions, competition, client needs, etc.</li><li>
Analyze all relevant KPIs and propose action plans for improvement.
</li><li>Develop and propose short- and long-term strategies to drive top and bottom line/brands sales.</li><li>
Manages business KPIs and team selling behavior in our higher volume stores, while delivering a memorable customer experience.</li><li>
Proactively provide the HO and CATMAN with product recommendations and qualitative feedback based on local knowledge about the market and client needs.</li><li>
Put in place action plans to boost business and maximize product performance, leveraging visual merchandising, training and monthly trends .</li><li>
Plan, implement and oversee in-store promotional events or displays.</li><li>
Following trends and perform market visits and analyses to understand the local market and work to determine business growth opportunities.</li><li>
Ensure all Business reports are completed efficiently when required.</li></ul><div> 
</div>People<ul><li>
Motivate and develop the team through daily coaching / observations.</li><li>
Communicate and inspire the team on business strategy, vision and relevant information through animate briefings, coaching's and trainings.</li><li>
Increase the team confidence and motivation by praise and feedback for their performance.</li><li>
Identify, engage in recruiting and develop talents and secure succession plans in collaboration with the Area Manager.</li><li>
Ensure the team is attending training and follow up is done after the training is attended.</li><li>
Ensure the team is using Axonify as E-learning tool; daily follow up on average training frequency for each team member.</li><li>
Ensure an addictive beauty experience through performing monthly assessments.
</li><li>Facilitate team monthly meetings to analyze and discuss their performance.</li></ul><ul><li>
Be responsible for the PCR and PIP process of the entire assigned team.</li><li>
Oversee the annual leave of the team and liaise with the Area Manager for final validation according to business needs.</li></ul> 
Know How<ul><li>
Project an exceptional image and body language in accordance with the guidelines set by Sephora.</li><li>
Keep up-to-date on trends and products.</li><li>
Inspire, mentor and coach the team.</li><li>
Transfer knowledge and create a highly performing culture in the store.</li></ul><div></div> 
Do not hesitate to apply if you have&hellip; or if you are &hellip;
Internal Relationships<ul><li>
Store team (Supervisor, Beauty Consultants), and Head office team.</li></ul><div></div> 
External Relationships<ul><li>
Suppliers, Brand promoters/managers/trainers, Security, Cleaning team.</li></ul><div></div> 
Training Knowledge<ul><li>
Advanced Product Knowledge.</li><li>
Intermediate knowledge on health and safety procedures.</li></ul> 
Experience<ul><li>
Proven successful role in managing.</li><li>
Minimum 5 to 6 years experience in store management.</li><li>
Bachelor's degree.</li></ul><div> 
</div>Languages<ul><li>
English &ndash; advanced level for OGCC and intermediate for KSA.</li><li>
Arabic is a plus in OGCC and mandatory for KSA.</li></ul><div></div> 
Competencies<ul><li>
Digital orientation/analytical skills/ business acumen.</li><li>
Excellent communication skills.</li><li>
Intermediate MS Office skills.</li><li>
Ability to deal with Ambiguity.</li></ul><ul><li>
Commercial awareness.</li><li>
Ability to develop and manage teams.</li></ul> 
Here, you will find:<ul><li>
Community, in which authenticity is embraced, and the strength of our differences fuels our collective spirit</li><li>
Culture of empowerment, learning &amp; growth, that offers you the tools, space and opportunity to learn, innovate and lead</li><li>
Work that brings fulfillment. From delighting clients every day, to inspiring our industry at large, every action makes a difference</li></ul> 
Join us and belong to something beautiful.
At Sephora, we celebrate diversity and are committed to creating and fostering an inclusive environment for everyone.</div>

Store Manager - Dubai

Ost Heim sp. z o. o.

Hello!We are looking for a responsible and organized person for the position of Illusion Museum Manager in Jeddah. At the initial stage, the work will involve finding a suitable space for opening the museum; after signing the lease agreement, you will be able to start your duties as the museum manager.&ldquo;House of Attractions&rdquo; is a network of unique entertainment venues in Poland, attracting thousands of visitors every day. We are looking for a manager who will help create and bring this space to life.We offer:<ul><li>Full-time employment</li><li>Work in the exciting entertainment and tourism sector</li><li>Team support and opportunities for professional development</li></ul>Requirements:<ul><li>Proficiency in English</li><li>Proficiency in Arabic</li><li>Proficiency in Ukrainian or Russian</li><li>Ability to organize your work and lead a team</li><li>Communication skills, responsibility, and independence</li><li>Experience in team management or event organization is a plus</li><li>Experience in marketing is a plus</li></ul>Responsibilities:<ul><li>Find suitable property for lease</li><li>Organize and coordinate the daily operations of the attractions</li><li>Manage staff schedules and workflow</li><li>Resolve technical and organizational issues as they arise</li><li>Maintain order and ensure smooth operations of the facility</li><li>Liaise with management and prepare daily activity reports</li></ul>If you can take responsibility for the daily operations of a venue, are well-organized, and communicate effectively &mdash; we are looking for you!House of Attractions is an international group of entertainment venues. Join us and help create something truly unique in Jeddah.Job Types: Full-time, Part-time, PermanentWork Location: In person

Illusion Museum Manager / Jeddah

apm monaco

<div>Who are we?
Founded in 1982, APM, Ariane Prette Monaco, is a contemporary fashion jewelry brand that associates itself with the chicness of Monaco and South of France lifestyle.
We are looking for a passionate and dedicated individual to lead our Saudi Arabia Jeddah team. Your mission will be to develop and optimize the boutique's performance and profitability, while ensuring your team engages clients with exceptional service. 
Requirements 
Main Accountabilities
Business Performance &amp; Operations<ul><li>
Drive performance to consistently achieve sales targets and KPIs, maximize business profitability</li><li>
Analyze performance to identify business needs and turn them into individual actions and objectives</li><li>
Analyse available sales reports and data to determine the needs of the business and set business strategies</li><li>
Ensure staff is trained in all areas of appropriate POS usage and maintenance</li><li>
Understand and properly execute all management POS functions</li><li>
Ensure cash control procedures are properly followed including bank deposits, safe funds and petty cash</li><li>
Monitor the movement of all inventory and ensure that staff adheres to all transferring/receiving policies and procedures</li><li>
Maintain boutique image according to the brand&rsquo;s standards</li><li>
Implement and maintain all merchandising directives and ensure execution of effective merchandising strategies</li><li>
Ensure presentation of all displays, fixtures and all visual areas are reflective of current visual direction</li></ul>
Client Experience &amp; Development<ul><li>
Ensure all associates provide the highest level of customer service</li><li>
Manage client database and utilize information to increase sales and client contact</li><li>
Execute service excellence to increase client satisfaction and retain customer loyalty</li><li>
Resolve all client problems and complaints quickly and effectively</li><li>
Manage all special events inclusive of collection previews, client events, sale events, etc.</li><li>
Empower associates to make decisions in the customer&rsquo;s best interest that also support the company&rsquo;s philosophy</li></ul>
Team Management &amp; Development<ul><li>
Identify and recruit new talents, build and retain a high performing team</li><li>
Lead by example demonstrating passion towards APM MONACO, know our brand&rsquo;s products, mission and value</li><li>
Conduct in-store training, one-o-one coaching and team meetings</li><li>
Build individual objectives and development plans</li><li>
Ensure image and grooming standards are professional, reflective of the brand image and always adhered to</li><li>
Resolve all human resources issues in a timely and effective manner, partnering with HR team when necessary</li></ul>
Skills and Traits:<ul><li>
Management and leadership skills</li><li>
Business acumen</li><li>
Strategic thinking</li><li>
Client intelligence</li><li>
Reactive, flexible and open-minded</li><li>
Fluency in Arabic, English and other language will be a plus</li></ul>
Candidates with less experience will be considered as Assistant Store Manager. 
Benefits 
Why Join APM?<ul><li>
Global, Dynamic Team: Diverse and energetic workforce</li><li>
Growth Opportunities: We support your professional development</li><li>
Collaborative Culture: Teamwork and open communication</li><li>
Comprehensive Benefits: Medical benefits, paid time off, and generous employee discounts</li></ul>
Don't wait to join APM Monaco team. Apply now!</div>

Store Manager (Westfield Jeddah)

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