site leader

Collins Aerospace

Date Posted:Country:United Arab EmiratesLocation:Goodrich Customer Services Inc., Rd 36-RM, Plot-S50604, PO Box 17698, Jebel Ali Free Trade Zone (South), Dubai, UAEPosition Role Type:UnspecifiedJob Responsibilities:Lead, direct, and oversee all Dubai Maintenance, Repair &amp; Overhaul (MRO) operations and processes, with full P&amp;L accountability. Role model RTX leadership values and behaviors, setting the standard for safety, trust, respect, accountability, collaboration, innovation, and performance. Serve as the Accountable Manager for the Dubai MRO site, with overall responsibility for people, quality, compliance, and performance across multiple business units (Interiors, Advanced Structures, and Power &amp; Controls). Ensure all maintenance activities comply with Airworthiness Authorities  standards; act as Accountable Manager with the GCAA, EASA, FAA, CAAS, and other regulatory bodies, maintaining an audit-ready, fully compliant environment at all times. Develop and manage the site s annual service center budget, including labour and material costs, ensuring delivery of financial objectives and margin targets. Drive safety, quality, delivery, and performance to consistently meet or exceed customer expectations for on-time delivery and delivered quality. Deliver on annual Interiors Goal Alignment and continuous improvement targets. Execute short- and medium-term strategies, including cost reduction and operational efficiency initiatives, to ensure long-term profitability and competitiveness. Provide direction and oversight to the site leadership team, fostering collaboration, communication, and accountability in pursuit of business objectives. Ensure the site is staffed with strong talent and that succession and development plans are in place for all key roles. Partner with cross-functional teams to ensure effective execution of contractual and company-funded commitments, delivering a world-class customer experience. Ensure compliance with EH&amp;S policies, regulatory requirements, and RTX standards; actively support initiatives to maintain a safe, hazard-free workplace. Uphold RTX s Code of Ethics, promoting open communication and compliance with all business practices, regulations, and Global Trade requirements. Champion a culture of continuous improvement by applying the RTX CORE operating system and actively leading improvement initiatives. Perform other duties as assigned. Employment Requirements:Bachelor s degree with a minimum of 10 years of management experience, including at least 5 years in senior leadership role(s). Ability to role model and apply RTX leadership values &amp; behaviors. Deep understanding of Lean principles, continuous improvement, and disciplined operational execution. Strong English communication skills with executive presence, with the ability to influence and engage with internal and external stakeholders. Exceptional attention to detail with strong quality control discipline. Strong conflict resolution and mediation skills. Ability to perform effectively under pressure while establishing and executing disciplined processes and systems. Proven experience as a Site Leader or General Manager, leading multicultural, cross-functional teams. Expertise in vision setting, strategic agility, and business/financial acumen. Understanding of accounting principles as they apply to budget and cost management. Proven ability to deliver operational and financial results through strategic leadership and continuous improvement. Demonstrated capability in complex problem solving and analytical thinking. Experience in developing leaders and high-performing teams. Familiarity with GCAA, EASA, and FAA regulations; experience engaging with regulatory authorities preferred. Extensive aerospace industry experience within a Maintenance, Repair &amp; Overhaul (MRO) environment. Preferred Qualifications:MBA or equivalent advanced degree. RTX adheres to the principles of equal employment. All qualified applications will be given careful consideration without regard to ethnicity, color, religion, gender, sexual orientation or identity, national origin, age, disability, protected veteran status or any other characteristic protected by law. Privacy Policy and Terms:Click on this link to read the Policy and Terms

Site Leader

BUSY Ability

Our purpose is to make skills, education and employment accessible to every person, so they can create their own world of unbounded possibilities.About BUSY BUSY At Work is part of The BUSY Group, a not-for-profit organisation. Presenting over 45 years' experience in skilling solutions and services to employers and businesses, job seekers and students, through apprenticeship support services, employment, education support programs, and vocational training. Job Description So what does an everyday look like?<ul><li>Lead a team of various roles ensuring individual and team KPI's are achieved</li><li>Take pride in working with disadvantaged job seekers: you will become pivotal in their journey of employment through the opportunities the team and you have created for them</li><li>Foster strong relationships to ensure a constant business is maintained</li><li>Support your team to achieve their goals by building strategic employer relationships</li><li>Create relationships with community stakeholders that support the needs of the program</li><li>Manage the governance associated with expenditure through the fund, ensuring and delivering compliance whilst adhering to</li></ul>This role is full time, fixed term until 30 June 2027 with the possibility of extension based in the Mermaid Beach Office.<ul><li>Competitive salary; Circa $90k + company car + bonus + super</li><li>ACHIEVABLE and generous bonus incentive plans</li><li>Training and Professional development commitment</li><li>Career progression and internal transfer opportunities</li><li>BUSY Benefits program</li><li>Employee Assistance Program</li><li>Tools of the trade to support your individual role</li><li>Work as part of a team whilst working autonomously with your clients!</li></ul> Desired Skills and Experience A bit about you <ul><li>Demonstrated experience of leading teams, including remote and mobile teams, and capability in driving performance and meeting KPI's and targets</li><li>Strong people management, coaching and mentoring skills</li><li>Exceptional ability to build strategic relationships resulting in business outcomes</li><li>Strong problem solving and analytical skills with the ability to interpret a broad range of information including data, contracts and deeds</li><li>Ability to obtain a Blue Card and National Police Check with no outcomes</li></ul>Next steps This role will actively commence recruitment from the date of advertisement. The closing date of this ad is dependent on the appointment of the role.The BUSY Group is an organisation that prioritises the safeguarding of children and all vulnerable people by actively adopting strategies that embed a culture of zero tolerance for abuse of any kind. The appointment of successful applicants will be subject to satisfactory employment screening including criminal history and relevant working with children checks.The BUSY Group is committed to achieving a diverse workforce and strongly encourages applications from First Nations People, people from culturally diverse backgrounds and people with disabilities.

Marriott International

Oversee and manage performance metrics, including revenue, sales conversion, and call center KPIs.
Ensure effective financial performance of the center.
Drive overall guest and associate satisfaction across the operation.
Manage human resources-related processes including hiring, onboarding, associate relations, payroll, performance evaluations, and scheduling.
Partner with hotel properties to resolve issues, answer questions, and enhance booking experiences.
Coordinate internal planning and leadership of all aspects of center operations.
Support administration of policies, procedures, systems, and compliance with safety standards.
Drive achievement of call center sales goals including conversion rates and revenue per call.
Participate in the sales process and build relationships with key customers and property partners.
Identify and implement cross-selling and upselling strategies to enhance performance.
Benchmark center metrics against "best in class" standards and adopt best practices.
Lead and support a team of managers and associates with a focus on career development.
Foster a culture of service excellence and accountability.
Provide coaching, mentorship, and recognition to drive strong performance.
Support cross-functional collaboration with other contact centers and departments.
Maintain consistent communication with leadership and team members.
Lead regular departmental meetings and implement performance feedback mechanisms.
Oversee site safety and cleanliness in line with ergonomic and emergency policies.
Ensure the contact center is compliant with all Marriott standards and local laws.
Actively participate in quality improvement efforts and associate engagement initiatives.
Monitor and resolve payroll, attendance, and scheduling concerns.
Promote a professional and positive work environment.
Serve as liaison to senior leadership, owner relations, and property teams.
Champion strong communication, alignment, and transparency across teams.
Represent the center on global and regional initiatives, meetings, and programs.
Support other duties as assigned by the Area Director of Operations EMEA/CALA.

Site Leader CEC

<div>Additional Information 
Job Number25179411 
Job CategoryReservations 
LocationMiddle East GSO, Emaar Square 6, Dubai, United Arab Emirates, United Arab Emirates 
ScheduleFull Time 
Located Remotely?N 
Position Type Management<div> 
Position Summary 
The Site Leader holds full responsibility for the overall performance, leadership, and strategic direction of the contact center. This role partners closely with the Leadership Team to deliver strong performance in areas such as sales, guest and associate satisfaction, revenue generation, financial management, and operations. As a key business leader, the Site Leader cultivates strong relationships with properties, regional teams, and owners, serving as the principal interface for hotel partners.
Key Responsibilities
Operational Leadership<ul>
<li>Oversee and manage performance metrics, including revenue, sales conversion, and call center KPIs.</li>
<li>Ensure effective financial performance of the center.</li>
<li>Drive overall guest and associate satisfaction across the operation.</li>
<li>Manage human resources-related processes including hiring, onboarding, associate relations, payroll, performance evaluations, and scheduling.</li>
<li>Partner with hotel properties to resolve issues, answer questions, and enhance booking experiences.</li>
<li>Coordinate internal planning and leadership of all aspects of center operations.</li>
<li>Support administration of policies, procedures, systems, and compliance with safety standards.</li></ul>
Sales and Revenue Generation<ul>
<li>Drive achievement of call center sales goals including conversion rates and revenue per call.</li>
<li>Participate in the sales process and build relationships with key customers and property partners.</li>
<li>Identify and implement cross-selling and upselling strategies to enhance performance.</li>
<li>Benchmark center metrics against &quot;best in class&quot; standards and adopt best practices.</li></ul>
Leadership and Team Management<ul>
<li>Lead and support a team of managers and associates with a focus on career development.</li>
<li>Foster a culture of service excellence and accountability.</li>
<li>Provide coaching, mentorship, and recognition to drive strong performance.</li>
<li>Support cross-functional collaboration with other contact centers and departments.</li>
<li>Maintain consistent communication with leadership and team members.</li>
<li>Lead regular departmental meetings and implement performance feedback mechanisms.</li></ul>
Quality, Compliance &amp; Safety<ul>
<li>Oversee site safety and cleanliness in line with ergonomic and emergency policies.</li>
<li>Ensure the contact center is compliant with all Marriott standards and local laws.</li>
<li>Actively participate in quality improvement efforts and associate engagement initiatives.</li>
<li>Monitor and resolve payroll, attendance, and scheduling concerns.</li>
<li>Promote a professional and positive work environment.</li></ul>
Stakeholder Management<ul>
<li>Serve as liaison to senior leadership, owner relations, and property teams.</li>
<li>Champion strong communication, alignment, and transparency across teams.</li>
<li>Represent the center on global and regional initiatives, meetings, and programs.</li>
<li>Support other duties as assigned by the Area Director of Operations EMEA/CALA.</li></ul>
Candidate Profile
Required Experience &amp; Skills<ul>
<li>Minimum 12 months of experience in a customer service or sales environment.</li>
<li>12&ndash;18 months of supervisory or management experience preferred.</li>
<li>Demonstrated leadership experience with a track record of team development.</li>
<li>College degree preferred.</li>
<li>Proven ability to lead in a dynamic, fast-paced environment.</li>
<li>Strong written and verbal communication skills.</li>
<li>Working knowledge of Microsoft Office, reservations systems, and reporting tools.</li>
<li>Comfortable presenting to large groups and executive leadership.</li>
<li>Analytical mindset with ability to interpret financial reports and center metrics.</li>
<li>Proven success with performance improvement and change management.</li></ul>
Preferred Qualifications<ul>
<li>Experience in a hospitality contact center or reservations environment.</li>
<li>Familiarity with Marriott brands and systems.</li>
<li>Fluency in English; additional language(s) a plus.</li></ul>
Critical Competencies<ul>
<li>Leadership &amp; People Development</li>
<li>Sales &amp; Revenue Optimization</li>
<li>Stakeholder Relationship Management</li>
<li>Communication &amp; Conflict Resolution</li>
<li>Operational Execution &amp; Planning</li>
<li>Organizational Learning &amp; Technical Expertise</li></ul>
Why Join Marriott International? 
At Marriott, you join a global community dedicated to creating exceptional guest experiences. As Site Leader, you will have the opportunity to shape the performance of a dynamic contact center team and contribute to our culture of excellence, service, and growth. We offer industry-leading benefits, global career opportunities, and a platform to make an impact across our family of 30+ hotel brands in over 8,000 locations worldwide.
Marriott International has been recognized as one of Fortune&rsquo;s 100 Best Companies to Work For&trade; in Europe 2025 by Great Place to Work&reg;. This a reflection of our people-first culture, commitment to wellbeing, and collaborative workplace. This accolade joins a growing list of regional honors, reinforcing our dedication to creating an exceptional environment where associates thrive.
If you're ready to lead with purpose, drive high performance, and build strong connections in a global organization, we invite you to apply today.
Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
Marriott International is the world&rsquo;s largest hotel company, with more brands, more hotels and more opportunities for associates to grow and succeed. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</div></div>

Site Leader CEC Dubai

Operational Leadership
<ul>
 <li>Oversee and manage performance metrics, including revenue, sales conversion, and call center KPIs.</li>
 <li>Ensure effective financial performance of the center.</li>
 <li>Drive overall guest and associate satisfaction across the operation.</li>
 <li>Manage human resources-related processes including hiring, onboarding, associate relations, payroll, performance evaluations, and scheduling.</li>
 <li>Partner with hotel properties to resolve issues, answer questions, and enhance booking experiences.</li>
 <li>Coordinate internal planning and leadership of all aspects of center operations.</li>
 <li>Support administration of policies, procedures, systems, and compliance with safety standards.</li>
</ul>
Sales and Revenue Generation
<ul>
 <li>Drive achievement of call center sales goals including conversion rates and revenue per call.</li>
 <li>Participate in the sales process and build relationships with key customers and property partners.</li>
 <li>Identify and implement cross-selling and upselling strategies to enhance performance.</li>
 <li>Benchmark center metrics against "best in class" standards and adopt best practices.</li>
</ul>
Leadership and Team Management
<ul>
 <li>Lead and support a team of managers and associates with a focus on career development.</li>
 <li>Foster a culture of service excellence and accountability.</li>
 <li>Provide coaching, mentorship, and recognition to drive strong performance.</li>
 <li>Support cross-functional collaboration with other contact centers and departments.</li>
 <li>Maintain consistent communication with leadership and team members.</li>
 <li>Lead regular departmental meetings and implement performance feedback mechanisms.</li>
</ul>
Quality, Compliance &amp; Safety
<ul>
 <li>Oversee site safety and cleanliness in line with ergonomic and emergency policies.</li>
 <li>Ensure the contact center is compliant with all Marriott standards and local laws.</li>
 <li>Actively participate in quality improvement efforts and associate engagement initiatives.</li>
 <li>Monitor and resolve payroll, attendance, and scheduling concerns.</li>
 <li>Promote a professional and positive work environment.</li>
</ul>
Stakeholder Management
<ul>
 <li>Serve as liaison to senior leadership, owner relations, and property teams.</li>
 <li>Champion strong communication, alignment, and transparency across teams.</li>
 <li>Represent the center on global and regional initiatives, meetings, and programs.</li>
 <li>Support other duties as assigned by the Area Director of Operations EMEA/CALA.</li>
</ul>

MARMON HOLDINGS

<div>Railserve
As a part of the global industrial organization Marmon Holdings&mdash;which is backed by Berkshire Hathaway&mdash; you&rsquo;ll be doing things that matter, leading at every level, and winning a better way. We&rsquo;re committed to making a positive impact on the world, providing you with diverse learning and working opportunities, and fostering a culture where everyone&rsquo;s empowered to be their best.
As a Site Leader, you&rsquo;ll oversee and support a variety of in-plant operations, from rail car moving and track maintenance to trans-loading and equipment management. This role is ideal for someone looking to leverage 1-3 years of supervisory experience to further develop leadership skills, enhance operational knowledge, and build valuable customer relationships.
 
 
This role will require you to manage a 45+ person site as well and will also require you to communicate with our onsite customer.
Shifts: Must be available for all shifts.
Salary: $90,000.00 to $100,000.00 depending on experience + bonus eligibility.
Why Join Our Team?
We take pride in offering our employees rich benefits packages. We appreciate hard-working and passionate individuals which is why we offer...
<ul><li>Medical, dental, vision
</li><li>Company-paid employee and dependent life insurance
</li><li>Company-paid sickness and accident income
</li><li>401k matching
</li><li>Annual safety shoe reimbursement
</li><li>Prescription safety wear
</li><li>Holiday pay
</li><li>Vacation
</li><li>Marmon employee discount program
</li></ul>Who we Are
Railserve is a leading provider of in-plant rail switching, transloading, and material handling services &mdash; operating at over 75 locations in North America. We use our own locomotives and employees to safely move railcars within industrial, manufacturing and production plants. But we're not just rail car movers; we also provide a number of other services which include: rail car loading, rail car unloading, track maintenance, inspection or repair and many others.
Railserve is also a member company of The Marmon Group, a global organization comprised of three autonomous companies consisting of more than 175 independent manufacturing and service businesses. Marmon is part of Berkshire Hathaway, one of the world's largest, most successful, and best respected companies.
Why Join Our Team?
We take pride in offering our employees rich benefits packages. We appreciate hard-working and passionate individuals which is why we offer...
<ul><li>Medical, dental, vision
</li><li>Company-paid employee and dependent life insurance
</li><li>Company-paid sickness and accident income
</li><li>401k matching
</li><li>Annual safety shoe reimbursement
</li><li>Prescription safety wear
</li><li>Holiday pay
</li><li>Vacation
</li><li>Marmon employee discount program
</li><li>This position is eligible for bonuses.
</li></ul>Key Responsibilities
Safety &amp; Training
<ul><li>Ensure a safe work environment by training employees on safety protocols and operational procedures.
</li><li>Foster a culture of safety and compliance, maintaining all required certifications and safety standards.
</li></ul>Leadership Development
<ul><li>Motivate and support team members, identifying high performers and preparing them for growth into leadership roles.
</li><li>Set and manage work schedules to maintain a skilled team mix for each shift.
</li></ul>Operational Efficiency
<ul><li>Coordinate and ensure timely, high-quality service in line with customer expectations and contract requirements.
</li><li>Oversee cost management, including payroll, fuel, and equipment costs, and maintain the Purchase Order system.
</li><li>Establish and adhere to preventive maintenance programs for all equipment, working with the mechanical department as needed.
</li></ul>Customer Service
<ul><li>Build and sustain positive relationships with customers by meeting service goals and being a responsive, proactive contact.
</li></ul>Administrative Duties
<ul><li>Perform essential administrative tasks including timekeeping, performance evaluations, and reporting for customer and company requirements.
</li></ul>Other Duties
<ul><li>Flexibility to take on other duties as assigned, ensuring smooth, effective operations.
</li></ul>Supervisory Responsibilities
This role includes supervising a team according to organizational policies and legal requirements, involving hiring, performance management, and resolving workplace issues.
Qualifications
Education &amp; Experience
<ul><li>High School Diploma or equivalent preferred
</li><li>1+ year of supervisory experience in rail operations, logistics, or a similar field
</li><li>Military experience is an asset but not required
</li></ul>Skills &amp; Abilities
<ul><li>Punctual, dependable, and capable of multi-tasking in a fast-paced environment
</li><li>Strong communication skills (verbal, non-verbal, and written) and active listening skills
</li><li>Ability to work effectively as part of a team, with a high degree of flexibility and problem-solving skills
</li></ul>Language Skills
<ul><li>Ability to read and interpret safety rules, operating instructions, and procedure manuals
</li><li>Comfortable writing reports and business correspondence, with strong presentation and customer-facing skills
</li></ul>Mathematical Skills
<ul><li>Proficient with basic math operations and capable of interpreting ratios, percentages, and graphs
</li></ul>Reasoning Ability
<ul><li>Demonstrated ability to handle complex, real-world problems in standardized settings
</li><li>Strong comprehension of written, verbal, and diagram-based instructions
</li></ul>Physical Demands
This role involves frequent standing, walking, and occasional lifting. Specific vision and physical capabilities, including depth perception and color vision, are required.
Work Environment
This is an outdoor role, often in varying weather conditions and with exposure to mechanical parts, fumes, and chemicals. Noise levels can vary from moderate to high.
Equal Employment Opportunity
Railserve is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. We are committed to fostering a diverse and inclusive workplace and encourage candidates of all backgrounds to apply.
Other Requirements
Must be able to travel on a limited basis; up to 10%.
#LI-DNI
Following receipt of a conditional offer of employment, candidates will be required to complete additional job-related screening processes as permitted or required by applicable law .
We are an equal opportunity employer, and all applicants will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to careers@marmon.com, and please be sure to include the title and the location of the position for which you are applying.</div>

Site Leader- Port Arthur, TX

Wilbert Plastic Services

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