skill training program coordinator

The First Group Hospitality

<div>Overview:
<div>
Headquartered in Dubai, UAE, The First Group is a dynamic, integrated global property developer with a fast-growing portfolio of upscale hotels, residential properties, F&amp;B brands and real estate asset management services. Since our launch in 2005, we have carved a highly successful niche offering unrivalled property investment opportunities in high-growth markets to clients from more than 70 countries worldwide.</div><div></div><div><br>
We were among the first developers to identify the tremendous potential in providing private investors the opportunity to purchase hotel guestrooms, suites and serviced apartments in our collection of upscale properties located in highly popular locations across Dubai. We back up our success with a list of International Property awards along with strategic partnerships with companies such as Wyndham Hotel group, Millennium Hotels, Emirates Airlines and Jumeirah Hotels and Resorts.</div><div></div><p><br>
To successful candidates, we offer a diverse progressive corporate working environment with clear growth potential along with award winning sales &amp; marketing tools, a state of the art showroom featuring Dubai&rsquo;s only virtual helicopter tour and endorsements from a number of international sporting celebrities.</p><br>
<div></div>
Job Description:
<div>
The Training Coordinator provides comprehensive coordination and administrative support to the Training and Quality function, with a strong focus on Learning Management System (LMS) administration, training database management, reporting, and logistics. This role ensures the smooth execution of training operations, certification processes, and supports digital learning initiatives across TFG Hospitality.</div><div></div><div><b><br>
Key Responsibilities</b></div><br>
<div></div><ul><li>
Coordinate training sessions, including scheduling, venue arrangements, attendance tracking, and preparation of training materials.</li><li>
Administer and maintain the Learning Management System (LMS), including user uploads, course assignments, reporting, troubleshooting, and learner follow-ups.</li><li>
Generate and maintain training reports, dashboards, and databases to support departmental KPIs, compliance tracking, and management insights.</li><li>
Support the onboarding process through system updates, orientation logistics, and induction scheduling.</li><li>
Manage administrative tasks, including ordering training supplies, printing materials, and preparing completion certificates.</li><li>
Maintain a central database of all training records, attendance, evaluations, and certifications.</li><li>
Liaise with property training teams and departmental trainers to align training calendars and attendance records.</li><li>
Manage communication and engagement around training programs (e.g., emailers, posters, intranet updates).</li><li>
Monitor completion of e-learning courses and follow up with participants and managers on outstanding requirements.</li><li>
Provide general administrative and operational support to the L&amp;D team to ensure effective delivery of all training initiatives.</li></ul>
Desired Skill &amp; Expertise:
<ul><li>Bachelor&rsquo;s Degree or similar qualification in Human Resources/Organizational Development or related field is required</li><li>
Strong admin and organizational skills</li><li>
Minimum of 1 year background in hospitality Training and Quality</li><li>
Ability to maintain confidentiality to the extent possible in all Human Resources related matters</li></ul></div>

Training and Quality Coordinator

The First Group

Tabby | تابي

<div>
 <strong>
  Application Deadline:
 </strong>
 30 September 2025
 <br/>
 <br/>
 <strong>
  Department:
 </strong>
 Training and Quality
 <br/>
 <br/>
 <strong>
  Employment Type:
 </strong>
 Internship
 <br/>
 <br/>
 <strong>
  Location:
 </strong>
 KSA
 <br/>
 <br/>
 <strong>
  Reporting To:
 </strong>
 Janna Arakelian
 <br/>
 <br/>
 <strong>
  Description
  <br/>
  <br/>
 </strong>
 At Tabby, we&rsquo;re building fast &mdash; and we know that behind every great experience is a well-trained team and a smooth operation. That&rsquo;s where you come in.
 <br/>
 <br/>
 As a Training Coordinator, you'll be powering our frontline training programs and ensuring smooth onboarding for all new hires in the KSA office. You&rsquo;ll work closely with trainers, HR, IT teams to make sure everything - from the trackers to laptop inventory - is on point.
 <br/>
 <br/>
 If you're someone who loves structure, thrives on checklists, and knows how to keep things moving behind the scenes, this role is for you.
 <br/>
 <br/>
 Key Responsibilities
 <br/>
 <br/>
 <strong>
  🟦 Training Support
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Coordinate New Hire (NHT) and Non-NHT training programs (refresher, cross-training, functional topics), including batch setup, room booking, tracker creation, and communication.
  </li>
  <li>
   Ensure trainee profiles are correctly set up in internal systems (e.g. Back Office); troubleshoot access issues and raise IT tickets where needed.
  </li>
  <li>
   Manage training calendars: shadowing sessions, QA alignment, MCQs, onboarding communications, and ID setup.
  </li>
  <li>
   Maintain attendance records, prepare payroll inputs (active/inactive), and generate monthly payroll reports for KSA.
  </li>
  <li>
   Launch and monitor LMS courses, collaborate with WFM on scheduling, follow up on completions, and manage reschedules.
  </li>
  <li>
   Onboard new trainers: deliver induction presentations, explain key trackers, and walk through attendance processes.
  </li>
  <li>
   Consolidate batch feedback and generate monthly training performance summaries
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 Skills, Knowledge &amp; Expertise
 <br/>
 <br/>
 <ul>
  <li>
   Fluent in English and Arabic
  </li>
  <li>
   Proficient in Google Sheets, Slack, and basic LMS platforms
  </li>
  <li>
   Strong organizational and time management skills
  </li>
  <li>
   Detail-oriented with the ability to manage multiple priorities
  </li>
  <li>
   1&ndash;2 years of experience in training coordination/operations.
   <br/>
  </li>
 </ul>
</div>


Training Coordinator

Exit55

<p><b>Job Title: Training Coordinator &ndash; QSR Industry</b></p><p><b>Location:</b> Doha, Qatar<br/><b>Employment Type:</b> Full-Time</p><p><b>Key Responsibilities:</b></p><ul><li>Develop and implement structured training programs for all levels of restaurant staff, from crew to supervisors.</li><li>Deliver onboarding, brand induction, and customer service training to ensure team readiness from day one.</li><li>Collaborate with Operations and HR to identify training needs and tailor programs accordingly.</li><li>Monitor training effectiveness using KPIs such as service time, guest satisfaction, and compliance metrics.</li><li>Maintain training documentation, manuals, and tracking tools aligned with brand and operational standards.</li><li>Support the rollout of new initiatives, SOPs, and LTOs (Limited-Time Offers) by ensuring staff readiness.</li><li>Mentor and coach on-site trainers or training captains at outlet level.</li><li>Leverage digital tools, e-learning platforms, and in-store coaching to drive training efficiency.</li></ul><p><b>Requirements:</b></p><ul><li>Minimum 5 years of training or supervisory experience in a structured QSR environment (e.g., international or system-driven brands).</li><li>Strong understanding of fast-paced restaurant operations, food safety, and guest service excellence.</li><li>Proven ability to train frontline staff in SOPs, safety standards, and customer engagement.</li><li>Comfortable working across multiple locations and managing training rollouts across units.</li><li>Excellent communication, facilitation, and interpersonal skills.</li><li>Tech-savvy and familiar with LMS or digital training tools.</li><li>Diploma or degree in Hospitality, HR, or related field preferred.</li></ul><p><b>Apply Now</b></p><p>If you come from a structured QSR background and are passionate about developing people and driving consistency, we&rsquo;d love to hear from you.</p><p>Submit your resume on LinkedIn or send it to: family@juniors.com.qa</p><p>Job Type: Full-time</p>

Groupe Clarins

<div><p><b>Date: </b>3 Sept 2025
</p><p><b>Location:</b> Dubai, AE, 30522
</p><p><b>Company: </b>CLARINS<br>
</p><div></div><div><div>Training Coordinator</div><p><br>
</p><p><b>Ready to bring passion into your career?</b></p><br>
<p></p>
<p>
</p><p>A global leading skincare and make-up company, Clarins Group is the embodiment of a committed family history, with a fierce passion for innovation and spirit of independence. Its <i>raison d&rsquo;&ecirc;tre</i> is &quot;making life more beautiful, passing on a more beautiful planet&quot;.</p><br>
<p></p>
<p>
Operating in more than 150 countries, we are now the number one skincare company in Europe and are accelerating our development on all other continents, particularly in Asia and the Americas.</p><br>
<p>
</p><p>Because our 8,000 talents are unique, we are committed to promoting diversity in all its forms.</p><br>
<p>
</p><p>Do you want to help write the next chapter of our story?</p><p></p><div><br>
Role Overview</div>
<div>
We are looking for a <b>Training Coordinator</b> to support the roll-out of our <b>regional training strategy</b> across the Middle East. This role combines <b>digital learning platform management (Epro), training content creation, translation, event support, and reporting</b>.</div>
<div>
You will play a key role in ensuring excellence in <b>product knowledge, sales skills, and digital learning engagement</b> across our markets.</div>
<div>
Team size: 3 | Reporting line: Senior Training Manager</div>
<div>
Key Responsibilities</div>
<div>1. Epro Platform Management (70%)</div>
<ul>
<li><div>Manage and update Clarins&rsquo; <b>Epro training platform</b> for local and travel retail markets.</div>
</li>
<li><div>Upload content, troubleshoot technical issues, manage translations, and enroll learners.</div>
</li>
<li><div>Create reports, surveys, newsletters, and quizzes to track and enhance learner engagement.</div>
</li>
<li><div>Coordinate with Paris HQ, local trainers, and regional teams on content and deployment.</div>
</li>
</ul><div>2. Digital Tools &amp; Translations (10%)</div>
<ul>
<li><div>Manage Clarins Library and Training Portal (content updates, translations in EN/AR/TR/FR).</div>
</li>
<li><div>Coordinate translation of training materials (novelties, onboarding, retailer presentations).</div>
</li>
<li><div>Collaborate with digital marketing to support brand content.</div>
</li>
</ul><div>3. Training Events &amp; Seminars (15%)</div>
<ul>
<li><div>Support organization of <b>regional seminars and Train-the-Trainer events</b>.</div>
</li>
<li><div>Assist with logistics, content preparation, digital quizzes/polls, and event presentations.</div>
</li>
<li><div>Provide on-site technical and organizational support.</div>
</li>
</ul><div>4. Administration &amp; Reporting (5%)</div>
<ul>
<li><div>Coordinate annual training gifts, testers, and learning tools with logistics and marketing.</div>
</li>
<li><div>Compile training reports, event recaps, and learner progress dashboards.</div>
</li>
</ul><div>Candidate Profile</div>
<div>
We are looking for a dynamic, creative, and organized professional with a passion for the beauty industry.</div>
<ul>
<li><div><b>Fluent in English and Arabic</b> (spoken &amp; written)</div>
</li>
<li><div>Strong <b>communication and public speaking skills</b></div>
</li>
<li><div>Experience with <b>digital learning platforms (LMS, training apps, or similar)</b></div>
</li>
<li><div>Skilled in <b>content creation</b> (presentations, quizzes, digital newsletters)</div>
</li>
<li><div>Highly <b>organized, deadline-focused, proactive, and solution-oriented</b></div>
</li>
<li><div>Strong time management and multitasking abilities</div>
</li>
<li><div>Proficient in <b>Word, Excel, PowerPoint</b></div>
</li>
<li><div>Passion for the <b>cosmetics/beauty industry</b></div></li></ul><br>
<div></div>
<div>
</div><div>If you have a curious mind, a thirst to go further and the drive to boldly take on new challenges, join us.
</div><div><b>About Clarins Group</b></div>
<div>
A <i>B-Corp certified</i> global leading skincare and make-up company, Clarins group is the embodiment of a committed family history, with a fie&amp;rce passion for innovation and spirit of independence. Our purpose &quot;making life more beautiful, passing on a more beautiful planet,&quot; is a core commitment outlined in our by-laws.</div>
<div>
Operating in more than 150 countries thanks to our 8,000 employees worldwide, we are now the number one skincare company in Europe and are accelerating our development on all other continents, particularly in Asia and the Americas.</div>
<p>
In line with our dual CSR mission of &lsquo;Caring for people, caring for the planet&rsquo; we take pride in offering a rewarding yet challenging work environment where everyone can thrive.
</p><p>This culture allowed us to achieve the certification of Forbes' World&rsquo;s Best Employers 2024 and Forbes' World&rsquo;s Best Employers 2024.</p><br>
<div></div>
<div>
To learn more about our group and our commitments to people, visit www.groupeclarins.com.</div><br>
<div></div>
<div><b>
Equal opportunity employer</b></div><br>
<div></div>
<div>
We believe in making life more beautiful for our employees and our customers.</div><br>
<div>
</div><div>Inclusion and diversity are firmly grounded in our core values. We strive to achieve inclusiveness, and we foster an equal-opportunity culture where everyone can reach their full potential and do their best
</div><div>work.</div><br>
<div>
</div><div>We welcome applications from all backgrounds and are a member of the ILO (International Labor Organization) and the Employers Network for Equity and Inclusion (ENEI).</div></div></div><p></p>

Integgral Corporate Services

<p><b>Job Description: Senior Placement Coordinator</b></p><p><b>Position Summary:</b></p><p>The Senior Placement Coordinator is responsible for overseeing end-to-end placement operations including student engagement, employer coordination, training alignment, data management, and drive execution. This role requires excellent communication, multitasking, and data-handling skills to ensure smooth placement processes and outcomes.</p><p><b>Key Responsibilities:</b></p><p><b>1. Pre-Placement Preparation</b></p><ul><li>Coordinate with the training team to receive batch completion details.</li><li>Schedule and conduct Pre-Placement Sessions.</li><li>Gather and analyse coordinator feedback and concerns.</li><li>Update and customize the Pre-Placement presentation based on feedback.</li><li>Obtain approvals from the Sr. Manager &ndash; Corporate Alliances.</li><li>Share session schedules and links with relevant teams within 24 hours.</li></ul><p><b>2. Placement Session Execution</b></p><ul><li>Conduct sessions with Placement SPOCs and support staff.</li><li>Manage session delivery, student interactions, and attendance.</li><li>Track attendance and follow up with absentees.</li></ul><p><b>3. Drive Launch &amp; Communication</b></p><ul><li>Receive and verify all job drive details.</li><li>Prepare and publish drive communication on LMS and email.</li><li>Notify students and franchise partners professionally and on time.</li><li>Respond to drive-related queries within 24&ndash;48 hours.</li></ul><p><b>4. Student Calling &amp; Coordination</b></p><ul><li>Prepare calling sheets based on eligibility.</li><li>Conduct detailed drive briefings with students.</li><li>Track student interest and collect required documents.</li><li>Create drive-specific WhatsApp groups and coordinate logistics.</li><li>Share final aligned candidate list with PM and upload necessary documents.</li></ul><p><b>5. Interview Day Operations</b></p><ul><li>Provide live or ground support on interview day.</li><li>Track real-time attendance and interview status.</li></ul><p><b>6. Post-Interview &amp; Result Follow-Up</b></p><ul><li>Update LMS and trackers with attendance and outcomes.</li><li>Handle student dropouts, refusals, and no-shows.</li><li>Send appropriate communication to students.</li><li>Maintain behaviour records and post-drive summaries.</li></ul><p><b>7. Monitoring Student Participation</b></p><ul><li>Track student participation trends across drives.</li><li>Send final opportunity/warning mails based on behaviour.</li><li>Maintain action logs and share weekly reports with PM and franchises.</li></ul><p><b>8. Data Entry &amp; LMS Maintenance</b></p><ul><li>Log in to LMS daily for updates.</li><li>Ensure alignment across sheets and LMS entries.</li><li>Submit all updates within 1 working day.</li></ul><p><b>9. Reporting &amp; Analytics</b></p><ul><li>Review calling summaries and follow-up statuses.</li><li>Create pivot summaries to identify communication gaps.</li><li>Share insights and reports weekly with the team.</li></ul><p><b>Skills &amp; Qualifications:</b></p><ul><li>Graduate or Postgraduate in any discipline (preferably HR, Business, or Education)</li><li>1-2 years of experience in placements and in coordination</li><li>Strong communication and interpersonal skills</li><li>Proficiency in Google Workspace, LMS systems, and data reporting tools</li><li>Ability to manage high volumes of student and employer communication</li><li>Attention to detail and deadline-oriented</li></ul><p>Job Types: Full-time, Permanent</p><p>Pay: &#8377;25,000.00 - &#8377;35,000.00 per month</p><p>Benefits:</p><ul><li>Health insurance</li><li>Provident Fund</li></ul><p>Experience:</p><ul><li>campus placement: 2 years (Required)</li></ul>

Training and Placement Coordinator

<div>Overview:
<div>
Be part of an iconic hospitality landmark</div><div></div><div><br>
Ciel Dubai Marina, part of IHG Hotels &amp; Resorts&rsquo; prestigious Vignette Collection, is set to redefine luxury as the world&rsquo;s tallest hotel. The First Group&rsquo;s flagship development featuring 1,004 elegantly designed guestrooms, 8 stunning dining destinations, 3 outdoor swimming pools, breathtaking floor-to-ceiling panoramic views, and an array of world-class amenities, Ciel offers an unparalleled hospitality experience.</div><div></div><div><br>
Designed by the award-winning architectural firm, NORR Group, Ciel has already garnered prestigious industry accolades, including the 2019 International Property Awards for <i>Best International Hotel Architecture</i> and <i>Best Hotel Architecture Arabia</i>. This international recognition establishes Ciel as a landmark development and a symbol of innovation in the hospitality industry.</div><div></div><div><br>
Join our dynamic team committed to delivering exceptional hospitality experiences and unlock endless opportunities for professional growth with Ciel Dubai Marina, Vignette Collection.</div><div></div><div><b><br>
About The First Group Hospitality<br>
</b><br>
<br>
</div><div>The First Group Hospitality is a leading hospitality management company pioneering a new era of excellence. With a rapidly expanding portfolio of award-winning upscale hotels, signature restaurants, and distinctive leisure destinations, we are committed to creating unforgettable experiences at every touchpoint.</div><div></div><div><br>
Our team of seasoned professionals brings decades of experience from renowned hotel brands, combined with a deep understanding of the Dubai and GCC markets. With a comprehensive infrastructure spanning all key areas of hotel management, we offer tailored solutions to maximise efficiency, drive revenue growth, and enhance guest satisfaction.</div><div></div><div><br>
At The First Group Hospitality, we are dedicated to building long-term partnerships with our clients. By leveraging our global insights, regional expertise, and strong operational foundation, we ensure that every aspect of your hotel is managed with precision and care. Our goal is to optimise performance, boost profitability, and deliver sustainable growth for your property.</div>
Job Description:
<div>
As a <b>Training and Quality Coordinator</b>, you will support the Learning &amp; Development and Quality teams in delivering engaging training experiences and maintaining exceptional service standards. You will play a key administrative and operational role in executing training programs, managing quality audits, and ensuring that team members embody Ciel&rsquo;s commitment to excellence.</div><h3 class="jobSectionHeader"><b>
Key Responsibilities:</b></h3><ul><li><div>
Coordinate logistics for training sessions including room bookings, materials, attendance, and follow-up.</div></li><li><div>
Maintain training calendars and ensure team members are informed of upcoming sessions.</div></li><li><div>
Support onboarding programs and assist with new team member orientations.</div></li><li><div>
Track training attendance, maintain accurate records, and generate reports.</div></li><li><div>
Assist in preparing presentations, certificates, and training content.</div></li><li><div>
Help monitor service standards through quality audits and feedback reports.</div></li><li><div>
Assist in analyzing guest feedback from platforms like TrustYou, ReviewPro, and internal surveys.</div></li><li><div>
Coordinate with departments to follow up on training and quality improvement plans.</div></li><li><div>
Support mystery audits and ensure corrective actions are tracked.</div></li><li><div>
Help update SOPs and service checklists in collaboration with departments.</div></li></ul>
Desired Skill &amp; Expertise:
<ul><li><div>
1&ndash;2 years of experience in a training, HR, or quality coordination role (hospitality experience preferred).</div></li><li><div>
Excellent organizational skills and attention to detail.</div></li><li><div>
Strong interpersonal and written communication skills.</div></li><li><div>
Proficient in Microsoft Office (especially PowerPoint, Excel, Word).</div></li><li><div>
Positive, service-oriented mindset with a passion for development and excellence.</div></li><li><div>
Fluent in English; additional languages are a plus.</div></li></ul></div>

Training & Quality Coordinator

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