social service manager

State of Florida

<div><p>Requisition No: 873321</p>
<p>
Agency: Department of Health</p>
<p>
Working Title: COMMUNITY AND SOCIAL SERVICE MANAGER I - 64027926</p>
<p>
 Pay Plan: SES</p>
<p>
Position Number: 64027926</p>
<p>
Salary: $ 55,000 - $60,000</p>
<p>
Posting Closing Date: 04/27/2026</p>
<p><b>
Total Compensation Estimator </b><b>Tool</b></p><p>
This position is primarily an independent, complex administrative, consultative, and technical position, providing managerial direction and operations coordination to Area 1 HIV/AIDS Program (Escambia, Okaloosa, Santa Rosa, and Fort Walton Counties). The position performs a wide range of duties under the supervision of the Public Health Services Manager &ndash; SES. This position spends the majority of the time engaged in supervisory responsibilities for assigned program activities in a state and local Department of Health concerning Human Immunodeficiency Virus (HIV) / Acquired Immune Deficiency Syndrome (AIDS) Surveillance, HIV/AIDS Contract Management, HIV/AIDS Prevention, Early Intervention, and AIDS Drug Assistance (ADAP) programs. This includes communicating with, motivating, training, and evaluating employees in addition to planning and directing employees&rsquo; work. The incumbent has the authority to hire, transfer, suspend, lay off, recall, promote, discharge, assign, reward, or discipline subordinate employees or effectively recommend such action. The incumbent will also be required to develop performance expectations, meet with staff regularly to discuss performance, complete performance reviews, maintain vacation and work schedules, ensuring proper coverage, and complete timesheets. Travel may be required.</p>
<p><b>
General Program Development and Management:</b></p>
<p>
Act as the liaison with the Florida Department of Health (FDOH) HIV/AIDS Section, the local regional Departments of Health, and the community on HIV/AIDS issues. Educate the community on FDOH and local Departments of Health goals, objectives, and available programs and services. Participate in statewide, regional, and county HIV/AIDS program planning, development, and evaluation, as needed. Initiates and directs the development of policy material. Responsible for providing technical assistance and monitoring of regional program services. Plans workloads, workflows, deadlines, work objectives and time utilization with employees. Maintain positive communications with the Administration and Directors of Nursing in the regional counties.</p>
<p>
Maintain knowledge of HIV/AIDS policies, guidelines, statutes, rules, and protocols. Provide technical assistance to the community regarding confidentiality, testing, need-to-know, and reporting issues. Ensures that all data set(s) under this position&rsquo;s responsibilities are available to those who need to know, protects the integrity of those assigned data set(s), and assists the Information Security Coordinator as needed to comply with policies and procedures described in Security Policy 3 - areas of responsibilities. Assist the HIV/AIDS Section Quality Improvement Liaison with scheduling site visits to County Health Department (CHD) locations in the region. Supervises and administers the quality assurance activities of the regional program services. Maintain knowledge of local HIV/AIDS funding and work closely with the Public Health Services Manager E - SES and the Health Medical Executive Director &ndash; SES regarding HIV/AIDS expenses and the development of spending plans. State purchasing (P-Card) holder responsible for abiding by purchasing guidelines, including documentation, justifications, and reporting.</p>
<p>
Coordinate with staff and community partners for outreach events. Ensure reports are submitted to the HIV Section of the DOH Central Office on time. Participate in monthly HAPC conference calls. State abreast of current legislation, activities trends and funding sources relative to HIV care. Ensure that all relevant HIV/AIDS, contracts, MOAs, and MOUs (responsibility of EIC) are appropriately managed and monitored by working with the EIC and contract manager to assure that they are meeting their HIV contract management responsibilities. Plan, develop, and coordinate an Area 1 HIV/AIDS education program for professionals, the community, and for providers. Educates the community on available programs and services (i.e., presentations and material).</p>
<p><b>
Prevention</b>:</p>
<p>
Utilize HIV/AIDS staff to identify and develop a plan for service gaps in the region. Coordinate special events, i.e., World AIDS Day activities, National HIV/AIDS Testing Day. Supervise the Early Intervention Consultant (EIC). Assist the EIC in assuring HIV trainees are meeting Technical Assistance Guideline requirements. Ensure that the local counseling and testing programs are managed and evaluated correctly (direct responsibility of the EIC). Promotes or assists in promoting the development of community resources to address program needs. Ensure local outreach activities are occurring in the target populations identified in the local prevention plan. Ensure timely, complete, and accurate reporting by coordinating with surveillance staff.</p>
<p><b>
Surveillance</b>: Ensure the surveillance staff are providing education on reporting requirements and the importance of reporting to providers. Ensure that reporting is done in a timely manner and reports are shared with Area 1 CHD Administrators and other programs within the Health Department.</p>
<p><b>
Patient Care:</b> Ensure the planning and coordination of HIV/AIDS patient care,i.e patient's linkage to care and ADAP activites. Oversee the duites and tasks of all linkage activites and staff.Coordinates with public and private agencies to promote integrated service delivery. Provide technical assistance to community patient care HIV/AIDS programs throughout the region. Participate in area consortium meetings and planning activities. Ensure ADAP database is properly maintained. Ensure that ADAP staff review client files for the required documentation needed for determining client eligibility.</p>
<p><b>
Other Duties as Assigned: Perform all other related duties as required.
</b></p><p><b>Knowledge, skills, and abilities, including utilization of equipment, required for the position</b>:</p>
<p>
Knowledge of HIV, surveillance, prevention, linkage to care and patient care components.</p>
<p>
Knowledge of Florida Statues and rules regarding HIV.</p>
<p>
Knowledge of social, economic, rehabilitation or health care service objectives</p>
<p>
Knowledge of Test and Treat.</p>
<p>
Knowledge of PrEP and nPEP knowledge of routine HIV testing</p>
<p>
Knowledge of the Ryan White program knowledge of methods of compiling, organizing, and analyzing data</p>
<p>
 Ability to develop manuals, policies, procedures, standards, and rules.</p>
<p>
Ability to develop methods for monitoring and evaluating quality of service and compliance with rules, policies, and statutes.</p>
<p>
Ability to review and evaluate plans and programs.</p>
<p>
 Ability to identify improvements and adjustments needed to insure program effectiveness and efficiency.</p>
<p>
Ability to establish and maintain liaison with other agencies.</p>
<p>
Ability to plan, organize and coordinate work assignments.</p>
<p>
Ability to communicate effectively.</p>
<p>
 Ability to manage large budgets.</p>
<p>
Ability to establish and maintain effective working relationships with others.</p>
<p><b>
Minimum Qualifications:
</b></p><p>Valid Driver&rsquo;s License</p>
<p>
One to three years of direct supervisory experience (selection and hiring of new staff, setting employees performance expectations, etc.)</p>
<p>
One year of conducting community presentations</p>
<p>
Successful completion of HIV 500/501 course within 6 months of hire.</p>
<p>
Bachelor&rsquo;s degree from an accredited educational institution.</p>
<p><b>
Preferred Qualifications:
</b></p><p>Bachelor&rsquo;s degree in social sciences or health discipline from an accredited educational institution.</p>
<p>
Knowledge of Human Immunodeficiency Virus (HIV)/ Acquired Immune Deficiency Syndrome (AIDS) policies, guidelines, statutes, rules, etc.</p>
<p>
Experience working in healthcare or communicable disease programs.</p>
<p>
Managing, developing, and implementing budgets</p>
<p>
Current HIV500/501 Certification</p>
<p>
 Knowlege of Maternal Health and Child Health.</p>
<p>
Linkage experience ( linking clients to services )</p>
<p>
Successful completion of HIV 500/501 course within 6 months of hire.</p>
<p>
Bachelor&rsquo;s degree from an accredited educational institution.</p>
<p><b>
Florida Department of Health Mission, Vision, and Values: Missio</b><b>n</b>:</p>
<p>
 To protect, promote &amp; improve the health of all people in Florida through integrated state, county &amp; community efforts.</p>
<p><b>
Vision</b>: To be the Healthiest State in the Nation. Values:</p>
<p>
I innovation: We search for creative solutions and manage resources wisely.</p>
<p>
C collaboration: We use teamwork to achieve common goals &amp; solve problems.</p>
<p>
A accountability: We perform with integrity &amp; respect.</p>
<p>
R responsiveness: We achieve our mission by serving our customers &amp; engaging our partners.</p>
<p>
E excellence: We promote quality outcomes through learning &amp; continuous performance improvement.</p>
<p><b>
 </b><b>Where You Will Work</b>:
</p><p>1295 West Fairfield Drive; Pensacola, FL 32501</p>
<p><b>
The Benefits of Working for the State of Florida:</b></p>
<p>
 Working for the State of Florida is more than a paycheck. The State&rsquo;s total compensation package for employees features a highly competitive set of employee benefits including:</p>
<ul><li>Annual and Sick Leave benefits.</li></ul>
<ul><li>Nine paid holidays and one Personal Holiday each year.</li></ul>
<ul><li>State Group Insurance coverage options, including health, life, dental, vision, and other supplemental insurance options.</li></ul>
<ul><li>Retirement plan options, including employer contributions (For more information, please click www.myfrs.com).</li></ul>
<ul><li>Flexible Spending Accounts</li></ul>
<ul><li>Tuition waivers.</li></ul>
<ul><li>And more</li></ul>
<p>
For a more complete list of benefits, including monthly costs, visit www.mybenefits.myflorida.com</p>
<p><b>
Please be advised:</b></p>
<p>
Your responses to qualifying questions for this position must be verifiable by documentation provided through the electronic application proces.</p>
<p>
This position requires a security background check and/or drug screening and participation in direct deposit. Any misrepresentations or omissions will disqualify you from employment consideration. Note: You will be required to provide your Social Security Number (SSN) in order to conduct this background check Successful completion of a drug test is a condition of employment for safety-sensitive positions.</p>
<p>
Male applicants born on or after October 1, 1962, will not be eligible for hire or promotion unless they are registered with the Selective Services System (SSS) before their 26th birthday, or have a Letter of Registration Exemption from the SSS. For more information, please visit the SSS website: http://www.sss.gov.</p>
<p>
If you are a retiree of the Florida Retirement System (FRS), please check with the FRS on how your current benefits will be affected if you are re-employed with the State of Florida. Your current retirement benefits may be canceled, suspended, or deemed ineligible depending upon the date of your retirement.</p>
<p>
The successful candidate will be required to complete the Form I-9, and that information will be verified using the EVerify system. E-Verify is operated by the Department of Homeland Security in partnership with the Social Security Administration to verify employment eligibility.</p>
<p>
Incumbents may be required to perform emergency duty before, during, and/or beyond normal work hours or days.</p>
<p>
All Florida Department of Health positions require the incumbent to be able to learn and communicate effectively, orally and in writing, in English. Applicants who do not meet this requirement will not be considered.</p>
<p>
The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer and does not tolerate discrimination or violence in the workplace.</p>
<p>
Applicants requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-877-562-7287). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.</p>
<p>
The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.</p>
<p>
Florida has the third largest population of veterans in the nation with more than 1.5 million service men and women. The Florida Department of Health (department) is committed to serving members of the United States Armed Forces, veterans, and their families by encouraging them to apply for vacancies that fit their area of knowledge and/or expertise. Through the Department's VALOR program, which expedites licensing for military veterans, the Department also waives initial licensing and application fees for military veterans who apply for a health care professional license within 60 months of an honorable discharge. These initiatives help ensure that the transition from military service into the workforce is as smooth as possible and reflects our appreciation for the dedication devoted to protecting our country</p><p>
Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.</p>
<p>
The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.</p>
<p><b>
VETERANS&rsquo; PREFERENCE. </b>Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans&rsquo; Preference will receive preference in employment for Career Service vacancies and are encouraged to apply. Certain service members may be eligible to receive waivers for postsecondary educational requirements. Candidates claiming Veterans&rsquo; Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code. Veterans&rsquo; Preference documentation requirements are available by clicking here. All documentation is due by the close of the vacancy announcement.</p></div>

COMMUNITY AND SOCIAL SERVICE MANAGER I

SALT Outreach

<div>Description:<p></p><p><br>
The Assistant Manager of Social Services (AMSS) plays a supportive role in the operations of the Case Management department at SALT's main location and select locations within the Tri-County area (Orlando, Seminole, Osceola). The AMSS works closely with the Manager of Social Services (MSS) to assist in program development, team leadership, case management operations, and coordination with community partners. This role provides administrative support and ensures that the Case Management department is running smoothly while contributing to overall service delivery goals. The AMSS will also assist with supervision of social work interns, documentation, and crisis management as needed.</p>
Requirements:<p></p><p><b><br>
Responsibilities and Duties:</b></p><p><b>
Program Development and Planning</b></p><ul><li>
Assist the MSS with the development and implementation of policies and procedures for the Case Management program.</li><li>
Help identify areas for program improvement and assist in developing strategies to enhance service delivery and client outcomes.</li><li>
Collect and track data to support the MSS in evaluating the effectiveness of program operations.</li></ul><p><b>
Team Leadership Support</b></p><ul><li>
Provide administrative support to the MSS and Senior Case Managers, assisting in the arrangement of meetings, training sessions, and workshops for Case Management staff.</li><li>
Help prepare materials and documents for team meetings and training sessions.</li><li>
Assist with the scheduling of team meetings and internal workshops focused on staff development.</li><li>
Monitor and document staff performance as needed, assisting in staff evaluations and follow-up.</li></ul><p><b>
Case Management</b></p><ul><li>
Provide support to the MSS in overseeing day-to-day operations of the Case Management program.</li><li>
Assist in setting goals for the department, track progress, and support the execution of goals.</li><li>
Help manage case documentation and assist with client intake or follow-up as required.</li></ul><p><b>
Collaboration and Coordination</b></p><ul><li>
Assist the MSS in building relationships with service providers and community partners.</li><li>
Coordinate meetings and tours with other community organizations for Case Management staff and leadership.</li><li>
Support the MSS in connecting with local Universities and Colleges to provide opportunities for social work internships.</li></ul><p><b>
Documentation</b></p><ul><li>
Assist with the maintenance of accurate, up-to-date case files and documentation in line with organizational policies.</li><li>
Regularly review documentation practices and assist in ensuring compliance with privacy and legal guidelines.</li><li>
Help identify areas for documentation improvement and recommend changes.</li></ul><p><b>
Intern Supervision Support</b></p><ul><li>
Assist with the supervision of social work interns, providing support and guidance as they complete their internship requirements.</li><li>
Participate in orientation sessions for new interns and assist with ongoing training.</li><li>
Offer mentoring and coaching to interns, helping them integrate into the Case Management team.</li></ul><p>
This is not a full description of job duties and responsibilities and additional duties may be assigned by the Manager of Social Services, the Director of Care Services, and SALT&rsquo;s Leadership Team.</p><p><b>
Qualifications:</b></p><p><b><i>
Requirements</i></b></p><ul><li>
Must have a Bachelor in Social Work (BSW) or related field</li><li>
At least 1 year of Management or Supervisory experience in a Social Services Setting</li><li>
Excellent verbal and written communication skills</li><li>
Strong problem-solving and interpersonal skills</li><li>
Ability to be flexible to working conditions</li><li>
Must be able to work independently</li><li>
Proper Time Management Skills</li><li>
Organized accurate, thorough, detail-oriented, and able to monitor work for quality</li><li>
Intermediate level with MS Office Suite and Google Docs and Google sheets</li></ul><p><b><i>
Preferences</i></b></p><ul><li>
Experience in working with the homeless population</li><li>
Masters Degree</li></ul><p><b><i>
Physical Requirements</i></b></p><ul><li>
Ability to lift to 50 pounds</li><li>
Ability to stand, walk, sprint, run, and patrol for extended periods</li><li>
Must hear and see well (either naturally or with correction)</li><li>
Must be able to bend, stoop, squat, kneel, push, pull, and reach overhead</li><li>
A considerable amount of time making repetitive motions</li><li>
Work in a fast-paced environment with frequent interactions with customers</li><li>
Ability to function with frequent temperature changes between indoors and out</li><li>
Work in various weather conditions, including heat, cold, and rain</li><li>
Stand and walk continuously for up to 8-10 hours during a shift while providing customer care</li><li>
Considerable amount of time using a telephone and computer</li><li>
Sit at a desk and use a computer for extended periods to perform data entry and</li></ul><p>
administrative tasks</p><ul><li>
Answer phone calls and communicate with colleagues and clients verbally throughout</li></ul><p>
the day</p><ul><li>
Use hands and fingers for typing and operating office equipment, such as printers</li></ul><p>
and scanners</p><ul><li>
Use hands and fingers for precise mouse movements and keyboard shortcuts</li><li>
Review and analyze printed materials for accuracy and quality</li><li>
Attend meetings and collaborate with team members in various office settings</li><li>
Collaborate with colleagues and communicate professionally in person and via email</li><li>
Sit at a workstation and use a computer to respond to customer inquiries and resolve</li></ul><p>
issues</p><ul><li>
Use a headset to communicate with customers over the phone for extended periods</li><li>
Navigate between multiple software systems to access customer information</li><li>
Occasionally stand and walk within the office to consult with supervisors or assist</li></ul><p>
colleagues</p><ul><li>
Attend meetings and collaborate with team members when needed</li></ul><p><b><i>
EEO Statement</i></b></p><p>
SALT Outreach, Inc. provides equal employment opportunities to all employees and</p><p>
applicants for employment and prohibits discrimination and harassment of any type</p><p>
without regard to race, color, religion, age, sex, national origin, disability status,</p><p>
genetics, protected veteran status, sexual orientation, gender identity or expression, or</p><p>
any other characteristic protected by federal, state, or local laws.</p><p><b><i>
Drug-Free Workplace Program Statement</i></b></p><p>
SALT Outreach, Inc. is dedicated to maintaining a safe and drug-free workplace. We</p><p>
strictly prohibit the use, possession, sale, or distribution of illegal drugs or unauthorized</p><p>
controlled substances on our premises or during work hours and prohibits team members and volunteers from reporting to work, working, or being present on company premises while under the influence of alcohol, illegal drugs, or other unauthorized substances, or with measurable quantities of alcohol, illegal drugs or other unauthorized substances present in the body. We reserve the right to conduct random drug tests of all our team members and volunteers. Violation of this policy, including a positive drug test, may lead to disciplinary action, up to and including termination.</p></div>

Assistant Manager of Social Services

SALT Outreach Inc.

<p><b>General Overview:</b></p><p>The Assistant Manager of Social Services (AMSS) plays a supportive role in the operations of the Case Management department at SALT's main location and select locations within the Tri-County area (Orlando, Seminole, Osceola). The AMSS works closely with the Manager of Social Services (MSS) to assist in program development, team leadership, case management operations, and coordination with community partners. This role provides administrative support and ensures that the Case Management department is running smoothly while contributing to overall service delivery goals. The AMSS will also assist with supervision of social work interns, documentation, and crisis management as needed.</p><p><b>Responsibilities and Duties: </b></p><p><b>Program Development and Planning</b></p><ul><li>Assist the MSS with the development and implementation of policies and procedures for the Case Management program.</li><li>Help identify areas for program improvement and assist in developing strategies to enhance service delivery and client outcomes.</li><li>Collect and track data to support the MSS in evaluating the effectiveness of program operations.</li></ul><p><b>Team Leadership Support</b></p><ul><li>Provide administrative support to the MSS and Senior Case Managers, assisting in the arrangement of meetings, training sessions, and workshops for Case Management staff.</li><li>Help prepare materials and documents for team meetings and training sessions.</li><li>Assist with the scheduling of team meetings and internal workshops focused on staff development.</li><li>Monitor and document staff performance as needed, assisting in staff evaluations and follow-up.</li></ul><p><b>Case Management</b></p><ul><li>Provide support to the MSS in overseeing day-to-day operations of the Case Management program.</li><li>Assist in setting goals for the department, track progress, and support the execution of goals.</li><li>Help manage case documentation and assist with client intake or follow-up as required.</li></ul><p><b>Collaboration and Coordination </b></p><ul><li>Assist the MSS in building relationships with service providers and community partners.</li><li>Coordinate meetings and tours with other community organizations for Case Management staff and leadership.</li><li>Support the MSS in connecting with local Universities and Colleges to provide opportunities for social work internships.</li></ul><p><b>Documentation</b></p><ul><li>Assist with the maintenance of accurate, up-to-date case files and documentation in line with organizational policies.</li><li>Regularly review documentation practices and assist in ensuring compliance with privacy and legal guidelines.</li><li>Help identify areas for documentation improvement and recommend changes.</li></ul><p><b>Intern Supervision Support</b></p><ul><li>Assist with the supervision of social work interns, providing support and guidance as they complete their internship requirements.</li><li>Participate in orientation sessions for new interns and assist with ongoing training.</li><li>Offer mentoring and coaching to interns, helping them integrate into the Case Management team.</li></ul><p>This is not a full description of job duties and responsibilities and additional duties may be assigned by the Manager of Social Services, the Director of Care Services, and SALT&rsquo;s Leadership Team.</p><p><b>Qualifications:</b></p><p><i><b>Requirements</b></i></p><ul><li>Must have a Bachelor in Social Work (BSW) or related field</li><li>At least 1 year of Management or Supervisory experience in a Social Services Setting</li><li>Excellent verbal and written communication skills</li><li>Strong problem-solving and interpersonal skills</li><li>Ability to be flexible to working conditions</li><li>Must be able to work independently</li><li>Proper Time Management Skills</li><li>Organized accurate, thorough, detail-oriented, and able to monitor work for quality</li><li>Intermediate level with MS Office Suite and Google Docs and Google sheets</li></ul><p><i><b>Preferences </b></i></p><ul><li>Experience in working with the homeless population</li><li>Masters Degree</li></ul><p><i><b>Physical Requirements</b></i></p><ul><li>Ability to lift to 50 pounds</li><li>Ability to stand, walk, sprint, run, and patrol for extended periods</li><li>Must hear and see well (either naturally or with correction)</li><li>Must be able to bend, stoop, squat, kneel, push, pull, and reach overhead</li><li>A considerable amount of time making repetitive motions</li><li>Work in a fast-paced environment with frequent interactions with customers</li><li>Ability to function with frequent temperature changes between indoors and out</li><li>Work in various weather conditions, including heat, cold, and rain</li><li>Stand and walk continuously for up to 8-10 hours during a shift while providing customer care</li><li>Considerable amount of time using a telephone and computer</li><li>Sit at a desk and use a computer for extended periods to perform data entry and</li></ul><p>administrative tasks</p><ul><li>Answer phone calls and communicate with colleagues and clients verbally throughout</li></ul><p>the day</p><ul><li>Use hands and fingers for typing and operating office equipment, such as printers</li></ul><p>and scanners</p><ul><li>Use hands and fingers for precise mouse movements and keyboard shortcuts</li><li>Review and analyze printed materials for accuracy and quality</li><li>Attend meetings and collaborate with team members in various office settings</li><li>Collaborate with colleagues and communicate professionally in person and via email</li><li>Sit at a workstation and use a computer to respond to customer inquiries and resolve</li></ul><p>issues</p><ul><li>Use a headset to communicate with customers over the phone for extended periods</li><li>Navigate between multiple software systems to access customer information</li><li>Occasionally stand and walk within the office to consult with supervisors or assist</li></ul><p>colleagues</p><ul><li>Attend meetings and collaborate with team members when needed</li></ul><p><i><b>EEO Statement</b></i></p><p>SALT Outreach, Inc. provides equal employment opportunities to all employees and</p><p>applicants for employment and prohibits discrimination and harassment of any type</p><p>without regard to race, color, religion, age, sex, national origin, disability status,</p><p>genetics, protected veteran status, sexual orientation, gender identity or expression, or</p><p>any other characteristic protected by federal, state, or local laws.</p><p><i><b>Drug-Free Workplace Program Statement </b></i></p><p>SALT Outreach, Inc. is dedicated to maintaining a safe and drug-free workplace. We</p><p>strictly prohibit the use, possession, sale, or distribution of illegal drugs or unauthorized</p><p>controlled substances on our premises or during work hours and prohibits team members and volunteers from reporting to work, working, or being present on company premises while under the influence of alcohol, illegal drugs, or other unauthorized substances, or with measurable quantities of alcohol, illegal drugs or other unauthorized substances present in the body. We reserve the right to conduct random drug tests of all our team members and volunteers. Violation of this policy, including a positive drug test, may lead to disciplinary action, up to and including termination.</p><p>Pay: $52,500.00 per year</p><p>Benefits:</p><ul><li>401(k)</li><li>Dental insurance</li><li>Health insurance</li><li>Health savings account</li><li>Paid time off</li><li>Vision insurance</li></ul><p>Work Location: In person</p>

State of Washington

<div><div><div><h2 class="jobSectionHeader"><b>Description</b></h2></div>
<p></p><div><div><b>We Want You to Join Our Passionate Public Defense Team!</b></div><div>
The Washington State Office of Public Defense (OPD) Parents Representation Program (PRP) is seeking a full-time Social Services Manager to work as part of a team to implement anti-racist practices, quality oversight and continual improvement of the Parents Representation Program (the Program). The Program administers contract social service professionals and contract attorneys&rsquo; representation to provide support for indigent parents involved in child dependency and termination of parental rights proceedings in Washington juvenile courts. The Program utilizes standards and protocols that historically have resulted in significant improvements in child permanency and family reunification.<br>
<br>
Social Services Managers monitor and evaluate contracts in accordance with industry requirements. Social Services Managers work with OPD managing attorneys, support staff, contracted independent social service professionals, contracted attorneys, child welfare agencies and others as necessary to ensure parent clients receive quality assistance. They may also work in a variety of statewide committees or legislative initiatives. For more information about our program please visit our webpage.</div><div><br>
Periodic travel is required in Washington State, including occasional overnight travel. Out-of-state travel occurs infrequently.</div><div><b><br>
About the Washington State Office of Public Defense (OPD)</b></div><br>
The Office of Public Defense (OPD) is an independent judicial branch agency mandated to implement the constitutional and statutory guarantees of counsel and to ensure the effective and efficient delivery of indigent defense services funded by the state.<br>
<br>
<b>Mission</b>: Upholding the rights of all people who are facing the loss of liberty or family by providing statewide leadership, administration, and support to the multidisciplinary public defense profession.<br>
<br>
<b>Vision</b>: Public defense clients, everywhere in the state, receive truly equitable and client-centered representation from fully supported professionals.<br>
<br>
<b>Values</b>: Justice * Service * Equity * Excellence<br>
<br>
We administer a variety of programs, including systemic improvement programs and programs providing direct representation. To learn about OPD&rsquo;s programs click here. We are dedicated to excellence in public law and indigent defense, and we seek talented candidates who share this commitment to client-centered service. We value employees who bring diverse backgrounds in education, employment, community activities, and life experiences to enhance our office.<div><b><br>
Diversity, Equity and Inclusion</b></div><div>
We vigorously pursue diversity in the work force. Women, racial and ethnic minorities, persons over 40 years of age, LGBTQIA+, persons with disabilities, formerly incarcerated, prior child welfare involvement, and military veterans are encouraged to apply. Pursuing diversity, equity and inclusion means that as an agency, and as individuals, we are committed to ensuring that all employees enjoy a respectful, safe, and supportive working environment.</div><div></div><div><b><br>
Program Description</b></div><div>
The PRP administers contract attorney representation and independent social work support services for indigent parents involved in child dependency and parent rights termination proceedings in Washington family and juvenile courts. Managing Attorneys and Managing Social Services Managers are responsible for overseeing all contracts for a specified group of counties. The PRP utilizes standards and protocols that historically have resulted in significant improvements in child permanency and family reunification.</div><div></div><div><b><br>
Parents Representation Program Purpose Statement</b></div><div>
Ensuring a fair and equitable child welfare system by leading, administering, and supporting the effective and efficient delivery of multidisciplinary right-to-counsel services for indigent parents facing state intervention in the parent-child relationship.</div></div><br>
<p></p>
<div><h2 class="jobSectionHeader"><b>Duties</b></h2></div>
<p></p><div><div><b>General Responsibilities</b></div><ul><li>
Exercise mature judgment in potentially sensitive, high-stress situations.</li><li>
Participate in and foster a collaborative working environment at OPD, statewide stakeholder groups, and in demographically diverse local court systems.</li><li>
Diligently follow attorney and state employee ethics requirements.</li><li>
Conduct all activities with the highest degree of professionalism in furtherance of OPD&rsquo;s Mission, Vision and Values.</li></ul></div><p></p>
<div><h2 class="jobSectionHeader"><b>Qualifications</b></h2></div>
<p></p><div><div><b>Minimum Qualifications</b></div><ul><li>
Bachelor&rsquo;s degree with an emphasis in social worker or related field.</li><li>
Seven years&rsquo; work experience in social services.</li><li>
Able to develop and sustain respectful professional relationships with a diverse community of child welfare professionals and others.</li><li>
Demonstrate understanding of and experience advocating against the impact of race, bias, discrimination, and differential treatment of communities disproportionately composed of Black, Indigenous, and people of color, individuals who identify as LGBTQIA+ or other sexual minorities, individuals with disabilities, immigrants, limited English speaking persons, and others who have been historically disproportionately overrepresented in the child welfare and related law and justice systems.</li><li>
Can prioritize tasks, and to function independently as well as part of a team in a collaborative environment.</li><li>
Attention to detail and excellent writing and proofreading skills.</li><li>
Work effectively with consumers of public defense services in either dependency and/or criminal proceedings and the systems that serve such individuals.</li><li>
Able to develop and sustain respectful professional relationships with a diverse community of public defense contractors, legal systems, community service providers and others.</li><li>
Proficient with computer use and can become proficient in the use of specialized case management tools.</li><li>
Attention to detail and excellent writing and proofreading skills.</li><li>
Strong oral and written communication skills.</li><li>
Ability to travel, as needed.</li></ul><div></div><div><b><br>
Desired Qualifications</b></div><ul><li>
Master&rsquo;s degree in social work or advanced degree in a related field.</li><li>
Preference given to individuals with prior direct experience and management working in public child welfare dependency and termination legal proceedings.</li><li>
Prior direct experience working for public defense attorneys providing direct legal representation.</li><li>
Demonstrated excellent client relationship building skills and commitment to providing client-centered advocacy for individuals served by public defense systems.</li><li>
Working knowledge of resources and issues relevant to individuals and families impacted by legal proceedings.</li><li>
Experience with contract administration, or program development or program administration, or related field.</li><li>
Experience or interest in how race, gender, national origin, disability, and class interact to create disparities for individuals experiencing state intervention in their lives.</li><li>
Excellent interpersonal skills.</li><li>
Knowledge of the court system, laws and legal terminology.</li><li>
Have ability to prioritize tasks, function independently, as well as part of team in a collaborative environment. Ability and desire to communicate with and advocate for individuals impacted by public defense systems.</li><li>
Ability and desire to communicate with and advocate for individuals impacted by legal systems.</li><li>
Have promoted systemic change in important aspects of legal service delivery.</li><li>
Experience with contract management and supervision.</li><li>
Knowledge of trauma informed practice.</li></ul></div><p></p>
<div><h2 class="jobSectionHeader"><b>Supplemental Information</b></h2></div>
<p></p><div><div><b>Application Requirements</b></div><ul><li><p>
To be considered you must apply online at www.careers.wa.gov (Click on the APPLY button above). You must complete the entire online application to be considered for this position.</p></li><li><p>
Provide three professional or lived experience references with contact information - you may attach a document, use the References text field in the online application or include with resume.</p></li><li><p>
Attach a letter of interest describing how your experience and qualifications relate to the position profile.</p></li><li><p>
Attach a current r&eacute;sum&eacute;.</p></li><li><p>
A one-page, self-edited (not AI generated) writing sample describing how your management style is grounded in, and committed to, anti-racist practices and representation.</p></li><li><p>
Contact ParentsRepAdmin@opd.wa.gov with questions about the position.</p></li><li><p><b><br>
If you need assistance with the online application process or have problems uploading the required materials, contact </b><b>tracy.sims@opd.wa.gov</b>.</p></li></ul><b><br>
COVID-19</b><br>
With regard to COVID-19, OPD will follow the guidance of federal and state restrictions in considering any future at home or in office work requirements and will strive to maintain a policy that is safe for the office and individual employees. Currently, people working in the office must be vaccinated or have an accommodation approved by the Director.<br>
<br>
<b>Diversity, Equity and Inclusion</b><br>
We vigorously pursue diversity in the work force. Women, racial and ethnic minorities, persons over 40 year of age, LGBTQIA+, persons with disabilities, formerly incarcerated, prior child welfare involvement, and military veterans are encouraged to apply. Pursuing diversity, equity and inclusion means that as an agency, and as individuals, we are committed to ensuring that all employees enjoy a respectful, safe, and supportive working environment.<br>
<br>
<b>Teleworking</b><br>
Our offices are in Olympia, Washington. We have teleworking options available by policy, and will be considered on an individual basis depending on the needs of the position and the availability of adequate equipment.</div></div></div><p></p>

SOCIAL SERVICES MANAGER

Delaware County, OH

<div><div><div><div><div><b>Salary</b></div>
</div><div><div>$22.36 - $32.42 Hourly</div>
</div></div><div><div><div><b>Location
</b></div></div><div></div><div><div>Delaware, OH</div>
</div></div></div><div><div><div><div><b>Job Type</b></div>
</div><div><div>Full-Time</div>
</div></div><div><div><div><b>Job Number</b></div>
</div><div><div>2501278</div>
</div></div></div><div><div><div><div><b>Department</b></div>
</div><div><div>Job &amp; Family Services</div>
</div></div><div><div><div><b>Opening Date</b></div>
</div><div><div>05/08/2026</div>
</div></div></div><div><div><div><div><b>FLSA</b></div>
</div><div><div>Non-Exempt</div>
</div></div><div><div><div><b>Bargaining Unit
</b></div></div><div><div>AFSCME (JFS)</div></div></div></div></div>
<br><div><div><div><h2 class="jobSectionHeader"><b>Objectives</b></h2></div>
<div><p>Individual is responsible for providing case management services to families or investigates allegations of abuse/neglect/dependency of children. The individual works closely with community partners and families to provide services to families in the Delaware County community. Individual reports to the Social Services Supervisor.</p></div>
<div><h2 class="jobSectionHeader"><b>Job Standards</b></h2></div>
<p></p><div><ul><li>Bachelor&rsquo;s degree in behavioral science, social science, education, or a human services related field
</li><li>Must have 102 hours of CORE training within the first year of employment and continuing education of 36 hours per year thereafter.
</li><li>Adult Protective Services (APS) core training a plus.
</li><li>Adoption/Foster Assessor certification a plus.
</li><li>Licensed Social Worker (LWS) a plus.
</li><li>Must possess a valid Ohio Driver&rsquo;s License and proof of insurance that complies with the County policy combined with an acceptable driving record.
</li><li>Must meet and maintain qualifications for driving on county business as a continued condition of employment.
</li><li>All required licenses and certificates must be maintained as a condition of continued employment.</li></ul></div><p></p>
<div><h2 class="jobSectionHeader"><b>Essential Functions</b></h2></div>
<p></p><div><ul><li>Investigates reports of abuse/neglect/dependency and exploitation of children and adults aged 60 and over to determine the validity of the reports and to assure the safety of the involved individuals in accordance with agency policy and procedures and Ohio Administrative Code;
</li><li>Removes individuals from their homes when the investigation reveals that the individuals are in immediate danger of physical injury, emotional harm, or neglect;
</li><li>Hold as confidential, all aspects of the job;
</li><li>Consults with the Prosecutor&rsquo;s Office regarding criminal and/or juvenile court filings;
</li><li>Files with the Probate Court when deemed necessary to protect adults aged 60 and over in immediate risk of harm;
</li><li>Prepares investigations and ongoing summaries for the Prosecutor and case records;
</li><li>Testifies in Juvenile and/or Common Pleas Courts regarding evidence gathered during the course of the investigation and/or case planning;
</li><li>Is on 24-hour emergency call for one week periods as scheduled;
</li><li>Provides crisis intervention and other case management services to individuals;
</li><li>Creates and maintains case records that contain necessary investigation documentation, related activities, and State required documentation;
</li><li>Works with other public and private agencies in obtaining and providing necessary information concerning referrals;
</li><li>Conducts community training on issues pertaining to child abuse and neglect;
</li><li>Creates correspondence, completing forms and developing reports associated with the public assistance operations;
</li><li>Handles client complaints and public inquiries regarding programs;
</li><li>Mentors students, college interns and new employees;
</li><li>Demonstrates regular and predictable attendance;
</li><li>Attends various training sessions, video conferences, and workshops.
</li><li>Performs typing, word processing, and related computer operations;
</li><li>Works overtime and outside of typical work schedule/business hours as required; and
</li><li>Other duties as assigned.</li></ul></div><p></p>
<div><h2 class="jobSectionHeader"><b>Supplemental Information</b></h2></div></div><p></p><div><div><br>
<p><b>Equal Opportunity Employer</b><br>
<b>M/F/D/V</b></p></div></div></div>

Social Service Worker III

Openkyber

<div><p><b>Role Overview,</b> The SOC Lead / Incident Manager will oversee 24x7x365 Security Operations Center (SOC) functions for the Congressional Budget Office vSOC program. This role requires strong leadership in incident response, SLA enforcement, and team management, with hands-on expertise in Microsoft Sentinel and Defender environments. The SOC Lead will serve as the escalation authority, ensuring operational excellence, audit readiness, and compliance with federal frameworks such as NIST SP 800-53 and FISMA .</p>
<p><b>Key Responsibilities</b></p>
<ul><li>Lead Tier I/II/III SOC operations with full escalation authority.</li>
<li>Enforce SLA-driven performance standards ( 15 min triage, 1 hr investigation, 2 hr escalation).</li>
<li>Oversee the incident lifecycle from triage through investigation, response, and closure.</li>
<li>Act as incident commander during high-severity events, coordinating stakeholder communication.</li>
<li>Review and approve incident classifications, escalations, and remediation actions.</li>
<li>Conduct daily/weekly operational reviews, tracking incident trends and performance metrics.</li>
<li>Collaborate with engineering teams to improve detection rules and reduce false positives.</li>
<li>Ensure all incidents are documented and audit-ready for compliance assessments.</li>
</ul><p><b>Required Skills &amp; Qualifications</b></p>
<ul><li>8 10+ years of experience in SOC operations and incident management .</li>
<li>Strong expertise in Microsoft Sentinel, Defender XDR , and SIEM/SOAR platforms (Splunk, QRadar, ELK).</li>
<li>Proven ability to lead cross-functional SOC teams and enforce SLA compliance.</li>
<li>Hands-on experience with ServiceNow, Jira, Power BI, KQL, and Log Analytics .</li>
<li>Deep knowledge of NIST SP 800-53, NIST 800-61, FISMA, and FedRAMP frameworks.</li>
<li>Certifications (Preferred / Mandatory) CISSP (Certified Information Systems Security Professional) GIAC (GCIH / GCIA / GCFA) Microsoft Certified: Security Operations Analyst (SC-200) ITIL / PMP (optional but valuable for governance)</li>
</ul><p>PALNAR, the trade name of Palayekar Companies Inc. founded in 1997, delivers global software and technology services. Headquartered in Cranbury, New Jersey - United States, with operations in India (Noida and Goa), OpenKyber provides software consulting, development, IT Support service and ongoing technology support worldwide.</p>
<p><b>For applications and inquiries, contact:</b> hirings@openkyber.com</p></div>

SOC Manager

Lucido

<p><b>Social Media Manager Responsibilities:</b></p><ul><li>Running company social media advertising campaigns.</li><li>Formulating high-quality novel written and visual content for each social media campaign.</li><li>Building a social media presence by maintaining a solid online presence.</li><li>Monitoring the company's brand on social media.</li><li>Building brand awareness by engaging relevant influencers.</li><li>Managing our online communities to ensure respectful and appropriate engagement.</li><li>Responding to comments on each of our accounts.</li><li>Overseeing customer service provided via social media.</li><li>Analyzing data to determine whether social media campaigns have achieved their objectives.</li><li>Coaching employees company-wide on content creation best practices.</li></ul><p><b>Social Media Manager Requirements:</b></p><ul><li>Social media marketing experience.</li><li>Experience developing social media strategies.</li><li>Experience working with and developing a marketing plan.</li><li>Ability to develop the right voice for each social media platform.</li><li>Proven ability to build social media communities.</li><li>Understanding of graphic design principles.</li><li>Experience as a Brand Manager on social media.</li><li>Ability to measure the success of campaigns.</li></ul><p>Job Type: Full-time</p><p>Pay: Rs35,000.00 - Rs40,000.00 per month</p><p>Work Location: In person</p>

Social Media Manager (Bahria Orchard)

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