social services supervisor

New Jersey Association on Correction

<div><b>SUMMARY</b><b>
</b><br>
Community Resource Center provides assessments, programming, employment, cognitive behavioral therapy, supportive services and social services referrals for adult male and female adult offenders under the supervision of the New Jersey State Parole Board in the counties of Mercer, Burlington and Hunterdon Counties. Services include, but are not limited to: intake/orientation, assessments, treatment planning, offender supervision, educational services, vocational/employment services, substance abuse education and referrals to licensed treatment providers, community service, independent living skills, family counseling, mental health assessments and referrals, nutrition/meals, transportation and discharge planning.<br>
<br>
<b>ESSENTIAL DUTIES AND RESPONSIBILITIES</b> include but are not limited to:<br>
The successful candidate shall report to the Program Supervisor. The responsibilities are providing direct supervision to case manager and ensuring clients receive appropriate services based on assessed need, and supports the overall service component of the program, ensures the provision of treatment program.<br>
<ul><li>
Provide overall direction and coordination of programs for Clients assigned to the New Jersey Association on Correction. Provide service delivery in accordance with established policies and procedures established by NJAC. Provide periodic reports and Coordination with other staff throughout NJAC.</li><li>
In conjunction with case managers and the Program Supervisor, insure that each resident is rendered services and groups which are in accordance to industry evidence based standards, accreditation standards and contractual obligations.
</li><li>Insure that all client screenings, identification, management, and treatment of substance abuse problems are in accordance to our contract with the NJSPB and NJAC guidelines.
</li><li>Responsible for all of the duties of the Program Supervisor when the Program Supervisor is absent;
</li><li>Responsible for the efficient management of casework functions and supervision of casework staff;
</li><li>Responsible for monitoring resident parolees&rsquo; progress and making recommendations to the Case Manager, assigned NJSPB representative and the resident parolee whenever corrective measures are indicated; and
</li><li>Responsible for monitoring the methodologies and procedures governing casework documentation and for ensuring that resident parolees are working in compliance with their individualized service plans.
</li></ul><br>
<b>Primary case management duties include</b>:
<br>
<ul><li>Individual and group case management, crisis intervention, conflict resolution, approve authorized outings into the community and assign accountability levels, Urine testing as needed, assessment and individual service planning, monthly behavioral evaluations, monthly discharge planning reports, weekly case presentations, conducting interventions, giving individual/group lectures and didactic presentations, facilitating community meetings, participating in multidisciplinary case conferences and service plan reviews, developing aftercare service plans, and all required documentation.
</li><li>Other areas of focus may include safety, Alumni Services, Family Services Smoke Cessation, Orientation and HIV Services. Will participate in daily shift-change meetings, staff and house meetings.
</li><li>Will rotate on-call responsibilities with other case management staff.</li><li>
Ensure the development and implementation of comprehensive service plans for clients</li><li>
Assess and identify clients &rsquo; strengths, Needs, Abilities and Preferences for each resident and monitor the creation of clear objectives and goals
</li><li>Monitor the tracking and documentation of resident progress in case notes weekly</li><li>
Meet all required internal and external standards and policies.</li><li>
Perform Accountability Duties:</li></ul><ul><li>
accounting for each resident in the facility and in the community on a &ldquo;real time&rdquo; basis;</li><li>
ensuring the safety and security of staff and clients in the Facility;</li><li>
providing supervision and surveillance of the clients , staff and visitors as well as the facility perimeter;</li><li>
ensuring that contraband is not brought into the facility;</li><li>
conducting facility searches;</li><li>
conducting urine monitoring;
</li><li>monitoring entry and egress of all clients and visitors.</li></ul><br>
<b>
QUALIFICATIONS:
</b><br>
The successful candidate must be successfully cleared by NJSPB and NJAC prior to employment commencement. Candidate is required also possess at least two (2) years of experience directly supervising others. In addition, they are required to have practical skills in communication, counseling processes and resource development. Additional job-related skills include: working with addictive personalities; a basic understanding of human behavior; and utilizing group dynamics to address special needs populations. Effective written and verbal communication skills and an ability to interact appropriately with clientele is important. A thorough working knowledge of social learning theory, cognitive-behavioral intervention and approaches, assessment and evaluation, willingness to work flexible hours, which may include weekends and evenings, and demonstrated competencies in training, group interaction, and mentoring is required.<br>
The employee in this position may be required to lift up to 50lbs., stand, walk, reach with arms and hands, climb or balance, use fingers, stoop, kneel, crouch or crawl. Vision abilities required by this job include close vision.<br>
Individuals must be physically capable of operating the vehicles safely, possess a valid driver's license, must have use of an insured vehicle, and have a satisfactory driving record. Successful background, driving record and criminal record clearances required at hire and/or at random in the future. Employment, educational and credentialing validation also required at hire.<br>
<b>EDUCATION/EXPERIENCE:</b><br>
A Baccalaureate Degree and one year of experience in social sciences or a related field with two years of experience in a supervisor capacity is required. The ideal candidate will be well organized, and have strong leadership and interpersonal skills.<br>
<b>COMPUTER/TYPING SKILLS:
</b><br>
Strong computer skills including Windows, Microsoft Office, and Agency MIS system.
<br>
<b>SUPERVISORY RESPONSIBILITIES:
</b><br>
This job has supervisory responsibilities<br>
<br>
<b>Compensation - $40,000</b><br>
<b>Full Benefits Package- Medical, Dental, Vision</b><br>
<br>
<b>ASSOCIATION PHILOSOPHY:</b><br>
All Association employees must be committed to the New Jersey Association on Correction&rsquo;s philosophy: To promote social justice and human dignity in the policies and institutions which govern offenders and victims of crime through educational, legislative and rehabilitative programs.<br>
<br>
<i>The New Jersey Association on Correction is an Equal Opportunity/Affirmative Action Employer and will consider all qualified applicants without regard to race, color, religion, sex, national origin, lawful political affiliation or group membership, physical handicap, age, marital status, sexual orientation, prior involvement in the criminal justice system, off the job lawful activities or physical appearance.</i><br>
<p>
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Assistant Case Manager

Health Connect America

<div>Overview:
<p><b>
Join Our Impactful Team at Health Connect America!</b></p><p></p><div><br>
Before you get started on your journey with <b>Health Connect America</b>, take some time to learn more about us. At <b>Health Connect America</b>, all services are guided by a unified, trauma-informed approach. Across every program, we are committed to providing compassionate, client-centered care that fosters healing and growth. Our services are delivered by clinically trained staff, grounded in a therapeutic mindset and informed by research and evidence-based practices at every level of care.<b> Health Connect America</b> and its affiliate brands are leaders in providing mental and behavioral health services to children, families, and adults across the nation. We provide our services directly to those in need whether that be within a person's home, their community, or in one of our office settings. <b>Health Connect America</b> is honored to be a part of the communities we serve and the clients we walk alongside as they embark on a journey to self-improvement and more fulfilling lives. At <b>Health Connect America</b>, we are dedicated to making meaningful connections every day through creating quality, affordable opportunities for individuals and families to achieve their greatest potential in a safe, positive living environment.</div><p><b>
Come make a difference and grow with us!</b></p><p></p><p><b><br>
Our Brands</b></p><p></p>
Responsibilities:
<div>
The <b>Program Supervisor</b> ensures the effective and efficient delivery of program services. This position involves managing daily operations, supervising staff performance, and maintaining high-quality service standards. The Program Supervisor will work closely with the Program Director (PD) to develop staff, manage caseloads, and contribute to strategic planning and budgeting processes. This role requires strong leadership, organizational, and communication skills to foster a collaborative and productive work environment.</div><div></div><ul><li><b><br>
Staff Management and Development:</b><ul><li>
Assign caseloads and identify staffing needs.</li><li>
Conduct new hire orientation and ongoing training sessions.</li><li>
Oversee the implementation and certification processes for evidence-based practices.</li><li>
Provide supervision and performance feedback to staff in consultation with the Program Director.</li><li>
Assist in the recruitment and hiring process.</li></ul></li><li><b>
Operational Oversight:</b><ul><li>
Coordinate day-to-day program operations.</li><li>
Facilitate staff meetings to enhance communication and teamwork.</li><li>
Ensure compliance with state regulations and accreditation standards.</li><li>
Manage client service authorization and documentation requirements.</li><li>
Provide direct services to families as needed.</li></ul></li><li><b>
Financial and Strategic Management:</b><ul><li>
Assist in annual budget preparation and review monthly financial statements.</li><li>
Participate in the development and implementation of the strategic plan.</li><li>
Contribute to marketing and regional development efforts in line with strategic objectives.</li></ul></li><li><b>
Quality Assurance:</b><ul><li>
Participate in quality improvement activities, audits, and the implementation of improvement plans.</li><li>
Ensure the completeness and timeliness of required documentation.</li><li>
Maintain compliance with company policies and procedures.</li></ul></li></ul>
Qualifications:
<ul><li>Bachelor&rsquo;s degree in a Human Services-related field, such as Social Work, Psychology, Sociology, or Criminal Justice, is required.</li><li>
A minimum of two years of experience in a related field is required, with a strong emphasis on candidates who have worked with children, community services, or educational programs.</li><li>
Previous supervisory experience in a social services environment is preferred.</li></ul><div></div><div><b><br>
Be Well with HCA:</b></div><br>
<div></div><ul><li>
We recognize the importance of self-care and work/life balance.</li><li>
We offer flexibility in scheduling and provide all employees access to our Employee Assistance Program (EAP), which includes 8 mental health counseling sessions annually.</li><li>
Full-time HCA employees enjoy paid time off, paid holidays, and a comprehensive benefits package that includes medical, dental, vision, and other voluntary insurance products.</li><li>
Additional benefits include:</li><li>
Access to a Health Navigator</li></ul><ul><li>
Health Savings Account with company contribution</li><li>
Dependent Daycare Flexible Spending Account</li><li>
401(k) Retirement Plan</li><li>
Benefits Hub</li><li>
Tickets at Work</li></ul><div></div><div><b><br>
Join a team where your contributions truly make a difference in the lives of others. Apply now to be part of our dynamic and supportive community at Health Connect America!</b></div><div></div><div><br>
Employment at Health Connect America and it's companies is contingent upon meeting the requirements of a comprehensive background investigation prior to joining our team.</div><div></div><div><b><i><br>
Health Connect America</i></b><i> and its companies are an Equal Opportunity Employer and consider applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics, or any other basis forbidden under federal, state, or local law. For more information on Equal Opportunity, please click here </i><i>Equal Employment Opportunity Posters</i></div></div><div></div>

Foster Home Program Supervisor

Aurora San Diego

<div><p>The Clinical Lead will assist the Director of Social Services in overseeing Associate Clinicians who are accruing supervised clinical hours toward Social Work licensure with the California Board of Behavioral Sciences (BBS). The Clinical Lead will also provide high-quality case management and psychotherapeutic services to adult psychiatric patients and their families, spouses, or significant others. The Clinical Lead will actively participate in the multi-disciplinary treatment team to support program philosophy, deliver quality psychotherapeutic services to psychiatric patients and families, while prioritizing patient safety and well-being.</p><ul><li><b>Pay Range: $40/hr. to $48/hr.</b></li></ul><p><b>
Work Schedule: Monday to Friday from 8:30 a.m. to 5:00 p.m.</b></p><p></p><p><b>
Essential functions:</b></p><ul><li>
Providing individual and group clinical supervision to Social Services staff under a BBS supervision agreement and interns as they collect school internship hours.</li><li>
Provides clinical insight and feedback to Social Services Department interns and aids in their development. Supports interns with co-facilitating group therapy sessions.</li><li>
Conducts psychosocial assessments to document history and identify preliminary issues for treatment focus by interviewing the patients and their family members.</li><li>
Provides group and family process-oriented therapies as well as conducts educational and other didactic groups for patients and family members using various professional treatment modalities.</li><li>
Attends regular treatment team meetings as needed to provide the social work perspective to total interdisciplinary team.</li><li>
Coordinates with case managers to impart pertinent information on cases garnered by pt. interaction in groups, during PSA&rsquo;s or individual interactions.</li><li>
Conducts 1:1 pt. check ins and participates in creation and review of treatment plan updates and goal setting with pt., as needed.</li><li>
Reports to community/state agencies any patient issues as required by law for mandated reporting.</li><li>
Provides backup service for incoming assessment and referral calls.</li><li>
Utilizes trauma informed care approach to assist with pt. de-escalation and crisis intervention, as needed.</li><li>
Demonstrating conduct in keeping with NASW, Joint Commission, CMS and Aurora ethical standards.</li><li>
Complying with facility safety, infection control and security program.</li><li>
Participating in activities, which enhance professional growth and development.</li><li>
Assists Director of Social Services with special assignments, as needed.</li></ul><p><b>
Supervisory Responsibilities:
</b></p><ul><li>Participating in staff hiring and evaluations.</li><li>
Provide Supervision to a select number of employees in need of qualifying hours</li></ul><br>
<b>
Requirements</b><br>
<ul><li><b>
Possession of a current, active, and unrestricted California license in good standing (not under suspension or probation) as a Licensed Clinical Social Worker (LCSW).</b></li><li>
Master&rsquo;s Degree in Social Work</li><li>
BLS (Basic Life Support) Certification for Healthcare Providers - American Heart Association</li></ul><ul><li>
Knowledge of acute adult psychological disorders</li><li>
Knowledge of acute adolescent psychological disorders</li></ul><ul><li>
3-5 years&rsquo; experience in the mental health field required.</li><li>
Skills in case management, time management, and crisis intervention common to acute psychotic, serious mental health and non-violent crises intervention practice.</li></ul><br>
<b>
Benefits</b><br>
<ul><li>
401K Retirement Plan</li><li>
Health Insurance</li><li>
Vision Insurance</li><li>
Dental Insurance</li><li>
Pet Insurance</li><li>
Healthcare Spending Account &amp; Dependent Care Spending Account</li><li>
Life Insurance (Supplemental Life, Term, and Universal plans are also available.)</li><li>
PTO Plan</li><li>
Holiday Premium Pay</li><li>
PTO Cash Out option</li><li>
Sick Pay</li><li>
Short and Long-Term Disability (with additional buy-in opportunities)</li><li>
Tuition Reimbursement</li><li>
Employee Assistance Program</li><li>
ID Theft Protection</li><li>
Employee Appreciation Events</li><li>
Employee Discount Opportunities</li></ul></div>

Social Worker II Clinical Lead LCSW (Full Time)

Sacramento County, CA

<div><div><div><h2 class="jobSectionHeader"><b>The Position</b></h2></div><br>
<p></p><div><br>
<b>This is a continuous filing exam. Next filing cut-offs are at </b><b>5:00 pm</b><b> on:</b><br>
<div><b>
3/27/2026, 4/10/2026, 5/8/2026, 6/5/2026 (Final)</b></div><br>
Under direction, the Human Services Supervisor - Master&rsquo;s Degree supervises, assigns, reviews, and coordinates the work of staff responsible, or indirectly through program planning, administration and evaluation; ensures work quality and adherence to established policies and procedures; and performs the more technical and complex tasks relative to the assigned area of responsibility.</div><p></p>
<div><h2 class="jobSectionHeader"><b>Examples of Knowledge and Abilities</b></h2></div>
<div><p><b>Knowledge of</b></p><ul><li>
Effective personnel principles and practices of supervision, discipline, leadership, mentoring, and training, coaching and employee counseling</li><li>
Team dynamics and team building</li><li>
Applicable federal, state, and local laws, codes, regulations, and procedures governing the operation of public social services agencies in a variety of relevant program areas</li><li>
Operational characteristics, services, and activities of assigned programs and functions</li><li>
Office procedures, methods, and equipment including computers and applicable software applications such as word processing, spreadsheets, databases, and other specialized applications related to area of assignment</li><li>
English usage, spelling, grammar, and punctuation</li><li>
Interviewing techniques, including assessment and crisis intervention methods</li><li>
Rules and regulations governing eligibility and grant maintenance programs administered by the County</li><li>
The role of a public social service agency in the treatment plan</li><li>
Available community resources</li><li>
Casework practice and case management</li><li>
Principles of human behavior including people under physical, psychological and social stress</li><li>
Principles of diversity, equity, inclusion, and justice within community and human services programs</li><li>
Types of financial, medical and social supports and services available to the community.</li><li>
The sources of information necessary to determine and verify the eligibility of applicants for, or recipients of, federal, state, and/or local aid</li><li>
Principles of time management and project management</li><li>
Principles and techniques of program planning and evaluation</li><li>
Assessment, case management and treatment modalities for children, families, and individuals living within diverse social, psychological, physical and economic circumstances.</li><li>
The functions and interrelationships of the various agencies comprising the criminal justice and court systems.</li></ul><b>
Ability to</b><ul><li>
Interview, select, supervise, train, and evaluate staff</li><li>
Plan, coordinate, assign, and review the work of subordinate staff</li><li>
Investigate and resolve disciplinary issues</li><li>
Work independently, prioritize work, coordinate activities and meet critical deadlines</li><li>
Establish and maintain cooperative, effective working relationships with customers, co-workers, other agencies and the general public</li><li>
Communicate clearly and concisely, both verbally and in writing</li><li>
Interpret and apply applicable federal, state, and local laws, codes, and regulations</li><li>
Apply customer service skills, including the identification of customer needs and follow up to ensure customer commitments have been met, to include the mediation and resolution of complaints</li><li>
Collect and compile a variety of data and information</li><li>
Provide consultative services in complex situations</li><li>
Evaluate the quality and quantity of individual and unit performance</li><li>
Review case specific problems and evaluate the effectiveness of efforts in solving them</li><li>
Coordinate and oversee the delivery of social and community services</li><li>
Analyze situations accurately and adopt an effective course of action</li><li>
Recognize problems which call for the use of public and private community resources</li><li>
Research, analyze, interpret and make recommendations on the implementation of policies, procedures, regulations and work flow</li><li>
Develop clear and comprehensive procedures and forms necessary to implement changes</li></ul></div><p></p>
<div><h2 class="jobSectionHeader"><b>Employment Qualifications</b></h2></div>
<div><p><b>Minimum Qualifications</b><br>
<br>
One (1) year of full-time, paid experience performing social services delivery activities such as assessing client needs, determining appropriate actions and establishing case plans, monitoring client progress, maintaining case records, or making referrals to other resources, agencies, or services.</p><div><b>
AND</b></div>
A Master&rsquo;s Degree or higher from an accredited college or university in social work, behavioral science, sociology, psychology, social psychology, counseling, education counseling, gerontology, marriage and family therapy, nursing, vocational rehabilitation, criminal justice, public administration or other field closely related to the intent of the class.<p><b><br>
Note:</b> If the word &ldquo;experience&rdquo; is referenced in the minimum qualifications, it means full-time paid experience unless the minimum qualification states that volunteer experience is acceptable. Part-time paid experience may be accumulated and pro-rated to meet the total experience requirements.</p><p><b>
Note:</b> If the minimum qualifications include an educational or certificate/license requirement, applicants must submit proof of requirements with the application. Failure to submit proof of requirements may result in disqualification from the examination. Unofficial transcripts are acceptable. For guidelines on submitting acceptable proof of educational requirements, please click here (Download PDF reader) or speak to someone in our office before the cut-off date listed in this notice.</p><b><br>
General Qualifications</b><br>
<br>
Criminal History and Background Checks: The County may access criminal history information on candidates who have accepted a conditional offer of appointment for this class consistent with the provisions of Board of Supervisors Resolution No. 82-602, Personnel Policies, and applicable federal and state laws. The County shall not consider for employment any candidate who has been convicted of a felony or misdemeanor that relates to or impacts the candidate&rsquo;s ability to perform the job duties of this class unless it is determined that mitigating circumstances exist. For purposes of accessing criminal history information, the candidate will be fingerprinted. A subsequent arrest notification may be obtained.<br>
<br>
The County may also conduct a background check on the candidate prior to appointment to a position within this class. The background check may include personal and professional reference checks, credit history checks where authorized by Labor Code section 1024.5, Social Security Number verification, professional license/registration verification, military service information and driving history. Information obtained in the course of this background check will be considered by the appointing authority in the selection process. In obtaining such information, the County will comply with applicable consent and disclosure practices in the Fair Credit Reporting Act and the California Investigative Consumer Reporting Agencies Act.<br>
<br>
License Requirement: A valid California Driver License, Class C or higher, may be required at the time of appointment. Failure to obtain or maintain the appropriate California Driver License, or comply with state and federal requirements for utilization, may constitute cause for personnel action in accordance with Civil Service Rules or applicable bargaining agreement. Individuals who do not meet this requirement due to disability will be reviewed on a case-by-case basis.<br>
<br>
Child and Elder Abuse Reporting: Persons selected for employment must, as a condition of employment, sign a statement agreeing to comply with Section 11166 of the California Penal Code and Section 15630 of the Welfare and Institutions Code relating to child and elder abuse reporting.<br>
<br>
Physical Requirements: Some positions in this class require the incumbents to be able to:<ul><li><div>
Sit for periods up to one hour while driving to home visits.</div></li><li><div>
Climb flights of stairs to reach residents.</div></li><li><div>
Lift infants and toddlers weighing up to 40 pounds.</div></li><li><div>
Carry automobile child safety seats.</div></li><li><div>
Have sufficient vision to assess the physical condition of clients and home environment.</div></li></ul>
Individuals who do not meet these requirements due to disability will be reviewed on a case-by-case basis.<br>
<br>
Working Conditions: Some positions in this class require the incumbents to:<ul><li>
Be exposed to persons living with physical, neurocognitive and/or emotional challenges.</li><li>
Work in dangerous, high crime areas of the community.</li><li>
Work during non-routine hours, standby, and/or callback.</li><li>
Work in and around substandard living areas with exposure to common communicable diseases, scabies, impetigo and other rashes.</li><li>
Work outside in all types of climatic conditions including inclement, very hot and/or cold weather.</li><li>
Work in a call center environment</li></ul><b>
Probationary Period</b><br>
<br>
The probationary period for this classification is<b> twelve (12)</b> months.</div><p></p>
<div><h2 class="jobSectionHeader"><b>Application and Testing Information</b></h2></div>
<p></p><div><div><b>APPLICATION</b></div><div></div><div><br>
Qualified applicants are encouraged to apply immediately. All applicants must complete and submit an online County of Sacramento employment application by <b>5:00 PM</b> on the posted cut-off date.</div><div></div><div><b><br>
County of Sacramento</b></div><div><b>
Department of Personnel Services</b></div><div><b>
Employment Services Division</b></div><div><b>
700 H Street, Room 4667</b></div><div><b>
Sacramento, CA 95814</b></div><div><b>
Phone (916) 874-5593; 7-1-1 California Relay Service</b></div><div><b>
Email </b><b>EmployOffice@Saccounty.net</b></div><div><b>
Inter-Office Mail Code: 09-4667</b></div><div><b>
www.SacCountyJobs.net</b></div><br>
<div></div><ul><li>
Employment applications and all documentation requested in this announcement must be submitted by 5:00 p.m. on the cut-off date.</li><li>
Employment Services is not responsible for any issues or delays caused by an applicant's computer or web browser. Applicants will be automatically logged out if they have not submitted their applications and all documentation prior to 5:00 p.m. on the cut-off date.</li><li>
Your application should highlight all relevant education, training, and experience, and clearly indicate how you meet the minimum qualifications for the position as of the cut-off date.</li><li>
Application information must be current, concise and related to the requirements in this job announcement. You may only apply for this recruitment once. Duplicate and incomplete applications will be disqualified.</li><li>
A resume may be included with your application, however it will not substitute for the information requested on the application.</li></ul><div></div><div><b><br>
SUPPLEMENTAL QUESTIONNAIRE</b></div><div></div><div><br>
Applicants are required to provide a full and complete response to each supplemental question. The Supplemental Questionnaire is located in the tab marked &quot;Supplemental Questions&quot;. Please be descriptive in your response.</div><div></div><div><b><br>
Note:</b> Responses of &quot;See Resume&quot; or &quot;See Application&quot;, or copy and paste of work experience are not qualifying responses and will not be considered.</div><br>
<div></div><ul><li>
Supplemental Questionnaires must be submitted by 5:00 p.m. on the cut-off date. Employment Services is not responsible for any issues or delays caused by an applicant's computer or web browser. Applicants will be automatically logged out if they have not submitted their applications and all documentation prior to 5:00 p.m. on the cut-off date.</li><li>
The supplemental questions are designed to elicit specific information regarding a candidate's experience, education, and training. Responses should be consistent with the information on your application and are subject to verification.</li><li>
Please provide place of employment, pertinent dates, and concise, descriptive and detailed information for each question.</li><li>
If a job included responsibilities applicable to several questions, separate the different functions of the job to answer all the questions completely.</li><li>
Resumes or referral to the application or other questionnaire responses will not be accepted in lieu of completing each question.</li><li>
If you have no experience, write &quot;no experience&quot; for the appropriate question.</li><li>
For many individuals, it is more efficient to develop responses to the supplemental questions in a word processing document and then paste them into the final document to be submitted. Changes or corrections to your Supplemental Questionnaire cannot be made once your application packet has been submitted.</li><li>
If the Supplemental Questionnaire is used in the Formula Rate exam, failure to complete all of the questions or incomplete responses will result in a lower score. While scoring the Supplemental Questionnaire, the candidate's application and/or attachments will not be reviewed, therefore, a candidate's responses to the questions should be accurate, thorough, detailed, and complete.</li></ul><div></div><div><b><br>
FORMULA RATE EXAMINATION (Weighted 100%)</b></div><div></div><div><br>
All candidates meeting the minimum qualifications by the cut-off date will have their Supplemental Questionnaire scored in the Formula Rate Examination.</div><div></div><div><br>
This examination will evaluate the relevance, level, recency, progression and quality of candidate's education, training and experience. The candidate's application or other materials will not be included in this examination. Therefore, the candidate's responses to the supplemental questionnaire should be thorough, detailed and complete. The score from the Formula Rate Examination will determine the ranking on the eligible/employment list for this job.</div><div></div><div><br>
All candidates competing in the testing process will receive written notice of their examination results by email. Notices can also be accessed in their governmentjobs.com inbox. Applicants achieving a passing score will be placed on the eligible list in rank order. The rank is determined by the test score attained from the examination.</div></div></div></div><p></p>

Human Services Supervisor - Master’s Degree

State of Indiana

<p></p><div><div><div><div><div><b>Date Posted: </b>Mar 17, 2026
</div></div></div></div><div><div><div><div><b>Requisition ID: </b>474568
</div></div></div></div><div><div><div><div><b>Location:
</b>Bloomington, IN, US, 47403<br>
</div></div></div></div><div></div><div><div><div><div><div><b>Work for Indiana</b></div><div></div><div><div><br>
Begin a fulfilling career with the State of Indiana by joining one of the largest employers in the state, offering a range of opportunities across 60+ agencies. At the state, you'll find competitive compensation, a robust benefits package and a commitment to work-life balance. Most importantly, you'll have the chance to make a real and measurable impact on the lives of Hoosiers across Indiana.</div></div><div></div><div><b><br>
About the Department of Child Services (DCS):</b></div><div>
Join a group of passionate, dedicated public servants to support one of Indiana&rsquo;s most critical missions!</div><div></div><div><br>
The Department of Child Services helps children who are victims of abuse or neglect and strengthens families through services that focus on family support and preservation. We pursue permanency for children and families through reunification, guardianship, and adoption. Our services also encompass foster care, child support, and transitional support for those adjusting to adulthood. Our culture is built upon our <b><i>MVP</i></b><b> </b>foundation:</div><div><b><i><br>
Mission</i></b>: Champion Indiana&rsquo;s future by protecting children and strengthening families with compassion and determination.<br>
<b><i>Vision</i></b>: Every child in Indiana thrives in a safe, loving, forever home.<br>
<b><i>Purpose</i></b>: Ignite hope. Cultivate joy.</div><div></div><div><b><br>
Role Overview:</b></div><div>
The Family Case Manager Supervisor directs and supervises a team that provides protective services to children and families. The team delivers social services to maintain children in safe and positive family units or works with the court systems to remove children from their families to place them in protective environments. You will facilitate an integrated learning environment for staff and a culture of respect for children, families, and support persons.</div><div></div><div><br>
This position works primary from the Bloomington, Indiana, DCS office and will serve Monroe County, and adjacent counties as needed. Residency in the service area is preferred. Work-related travel is reimbursed.</div><div></div><div><b><br>
Salary:</b></div><div>
This position traditionally starts at an annual salary of $59,800 but may be commensurate with education and job experience.</div><div></div><div><div><br>
Use our Compensation Calculator to view the total compensation package.</div></div><div></div><div><div><div><div><b><br>
A Day in the Life:</b></div>
</div><div><div>
Responsibilities include:</div>
<ul>
<li>Prioritize work of subordinate supervisors and staff within the department and ensures that deadlines are met. This includes assessment of the risk to the child when complaint calls are received, and staff is not available to respond to all calls.</li>
<li>Supervise and assign work to subordinate supervisors. Sets standards for work based on federal, state, and judicial system regulations and guidelines. Monitors the flow and quality of work performed. Schedules on call rotation of Family Case Managers 2&rsquo;s.</li>
<li>Reassign work to maintain equitable work distribution and to cover vacant caseloads.</li>
<li>Ensure effective monitoring and accountability of staff to meet the best interest of children specifically for direct reports and ensures accountability of the direct reports to set similar goals and objectives for the staff they supervise.</li>
<li>Ensure effective monitoring and accountability of staff to promote and model responsible case planning in connecting families with appropriate resources. Manage employee travel, time reporting and overtime to ensure maximum efficiency in case management and costs.</li>
<li>Establish and/or communicate and interpret policy and objectives to staff.</li>
<li>Effectively trains Family Case Managers and other staff on new programs and developments, as well as provides training to new staff.</li>
<li>Identify management and organizational problems and provides training and development opportunities to resolve the problems.</li>
<li>Identify employee training needs and prepares employee training plans.</li>
<li>Conduct performance appraisals and maintains a fact file for all assigned employees.</li>
<li>Interview applicants for vacant positions and makes promotional and hiring recommendations to the Local Office Director.</li>
<li>Review and/or authorize leave requests for Family Case Managers and other staff under their supervision.</li>
<li>Identify behaviors and/or performance contrary to the vision, mission, and core values of the Department. Recommends, assists, and documents the need for corrective disciplinary action.</li>
<li>Assist the Director or Division Manager in establishing long-term goals and objectives for the county office or division. Sets and implements goals and objectives within the department both long and short term.</li>
<li>Ensure that Family Case Managers and other staff are following the Practice Model, and other policies, regulations, and operating procedures. Assures that contacts between staff and clients receiving services, as well as, between staff and all other involved social service providers and/or the public are conducted in a professional and ethical manner.</li>
<li>Recruit, select, onboard, and train employees to ensure role responsibilities and expectations are clearly understood while providing opportunities to continue professional development.</li>
<li>Set expectations, measure progress, provide ongoing feedback, and evaluate the performance of employees. Ensure work adheres to quality standards, deadlines, and proper procedures.</li></ul><br>
<div></div>
<div>
The job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee. Other duties, responsibilities, and activities may change or be assigned at any time.</div><br>
<div></div>
<div>
This position is exempt from overtime compensation for additional work hours that may be required to complete essential functions or other assigned work. Exempt employees may work more than 75 hours in a pay period without additional compensation and must report a minimum of 75 hours per pay period of work hours and/or paid leave taken to receive their base biweekly salary.</div></div></div><div><div><div><b>
What You'll Need for Success:</b></div>
</div><div><div><b>
Credentials:</b></div>
<ul>
<li>A Bachelor&rsquo;s degree in human services (or relevant course study), 1+ years of human services or relevant experience, and 1+ years of experience in a leadership, managerial, or supervisory capacity, or</li>
<li>An Associate&rsquo;s degree in human services (or relevant course study), 3+ years of human services or relevant experience, and 1+ years of experience in a leadership, managerial, or supervisory capacity, or</li>
<li>5+ years of human services or relevant experience and 1+ year of experience in a leadership, managerial, or supervisory capacity.</li>
<li>Related certifications and coursework may be considered for education or experience.</li></ul><br>
<div></div>
<div><b>
Additional qualifications:</b></div>
<ul>
<li>Advanced knowledge of principles and practices of social work, casework, sociology and group and individual counseling including new methods and theories of treatment.</li>
<li>Thorough knowledge of state and/or federal laws, regulations, guidelines, and standards affecting child protection services, foster care, family preservation and adoption.</li>
<li>Thorough knowledge of state and federal rules, regulations and policies governing public assistance programs and the ability to apply them in the administration of the program.</li>
<li>Thorough knowledge of the operation of the local court system and law enforcement agencies.</li>
<li>Specialized knowledge of State Personnel Department and Settlement Agreement rules, regulations and policies and the ability to apply them in the management of staff.</li>
<li>Specialized knowledge of the state budget process.</li>
<li>Ability to exercise sound judgment while managing crises situations including those involving confrontational, aggressive adults being investigated for child abuse or neglect.</li>
<li>Ability to prioritize and manage workflow of subordinate supervisors and staff.</li>
<li>Ability to supervise the work of supervisory, professional, and clerical staff.</li>
<li>Ability to prepare clear, accurate reports.</li>
<li>Ability to use tact and empathy in working with people of diverse backgrounds.</li>
<li>Ability to establish and maintain productive working relationships with supervisory staff of other organizations whose cooperation is necessary in delivering services to children and families in protective services.</li>
<li>Ability to communicate articulately for court testimony.</li>
<li>Ability to use computerized caseload data in planning and coordination of work.</li>
<li>Ability to investigate and interview alleged victims and perpetrators of child abuse or neglect in an appropriate and effective manner.</li>
<li>Ability to effectively manage a satellite office or major unit within a county office.</li>
<li>Required to possess and maintain a valid drivers&rsquo; license, independent reliable automobile, and appropriate automobile insurance coverage always.</li>
<li>The Indiana Department of Child Services is a drug free workplace. Candidates are subject to pre-employment and random drug/alcohol testing.</li>
<li>Able to perform essential functions with or without reasonable accommodation.</li>
</ul></div></div><div><div><div><b>Supervisory Responsibilities/Direct Reports:</b></div>
</div><div><div>This role may provide direct supervision for one or more staff members.</div></div></div></div><div></div><div><b><br>
Benefits of Employment with the State of Indiana:</b></div><div>
The State of Indiana offers a comprehensive benefits package for full-time employees that includes:</div><ul><li>
Three (3) medical plan options (including RX coverage) as well as vision and dental plans</li><li>
Wellness Rewards Program: Complete wellness activities to earn gift card rewards</li><li>
Health savings account, which includes bi-weekly state contribution</li><li>
Deferred compensation 457(b) account (similar to 401(k) plan) with employer match</li><li>
Two (2) fully-funded pension plan options</li><li>
A robust, comprehensive program of leave policies covering a variety of employee needs, including but not limited to:<ul><li>
150 hours of paid New Parent Leave and up to eight weeks of paid Childbirth Recovery Leave for eligible mothers</li><li>
Up to 15 hours of paid community service leave</li><li>
Combined 180 hours of paid vacation, personal, and sick leave time off</li><li>
12 paid holidays, 14 in election years</li></ul></li><li>
Education Reimbursement Program</li><li>
Group life insurance</li><li>
Referral Bonus program</li><li>
Employee assistance program that allows for covered behavioral health visits</li><li>
Qualified employer for the Public Service Loan Forgiveness Program</li><li>
Free Parking for most positions</li><li>
Free LinkedIn Learning access</li></ul><div></div><div><b><br>
Equal Employment Opportunity:</b></div><div>
The State of Indiana is an Equal Opportunity Employer and is committed to recruiting, selecting, developing, and promoting employees based on individual ability and job performance. Reasonable accommodations may be available to enable individuals with disabilities to complete the application and interview process as well as perform the essential functions of a role. If you require reasonable accommodations to complete this application, you can request assistance by contacting the Indiana State Personnel Department at jobs@spd.IN.gov.</div></div></div></div></div></div><p></p>

Family Case Manager Supervisor

GLIDE

<div><div><b>About Glide</b></div><div>
GLIDE is a nationally recognized center for social justice, dedicated to fighting systemic injustices, creating pathways out of poverty and crisis, and transforming lives. Through its integrated comprehensive services, advocacy initiatives, and inclusive community, GLIDE empowers individuals, families, and children to achieve stability and to thrive. GLIDE is on the forefront of addressing some of society&rsquo;s most pressing issues, including poverty, housing and homelessness, and racial and social justice. GLIDE&rsquo;s mission is to create a radically inclusive, just, and loving community mobilized to alleviate suffering and break the cycles of poverty and marginalization.</div><div></div><div><p><br>
The Supervising Case Manager (SCM) oversees a team of 1&ndash;3 Case Managers, manages shift operations across all San Francisco neighborhoods, oversees hotline functions, validates relocations and reunifications, and safeguards all client-related supplies, vouchers, tickets, and funds. The SCM ensures high-quality mobile and onsite services that support clients experiencing homelessness toward stabilization and long-term well-being.</p>
<p>
Journey Home Supervising Case Manager spearhead mobile and on-premises client outreach, intake, assessment, and low-threshold to intensive case management: develop and manage individualized care plans, coordinate resources and wrap-around services, transport clients to appointments, connect clients with shelter and housing, facilitate health, mental health, and substance use disorder treatment, arrange travel and transportation, and help clients reunite with family, support networks, and careers for long-term well-being and housing stabilization. In this role, you will create, develop, and steward a caseload of approximately 20-25 clients at various stages of their journey toward housing stabilization and help approximately 3-5 people per month progress from homelessness toward housing stability.</p>
<p>
Journey Home Supervising Case Managers are assigned a regular shift (Day, Graveyard), must be available to work outside of their regular shift when assigned, and must be available to work special events or serve as emergency workers when required by community need. Shifts can be reassigned or rotated as the business needs of the operations change.</p>
</div>
<h3 class="jobSectionHeader"><b>Essential Duties and Responsibilities</b></h3><div>
<div>
<div><ul><li><p>Support the Program Manager and Director by enforcing Journey Home&rsquo;s mission, policies, protocols, and contract requirements. Oversee all aspects of an operational shift, ensuring strong staff supervision and effective resource and schedule management for 24/7 operations.</p>
</li>
</ul></div><div><ul><li><p>Provide direct supervision, coaching, and performance management for 1-3 Case Managers to ensure high-quality, consistent services across all San Francisco neighborhoods. Lead case conferencing; review and approve case files, data entries, and required reports.</p>
</li>
</ul></div><div><ul><li><p>Verify all relocations and reunifications for appropriateness, documentation, safety, and legitimacy. Model excellence in direct case management.</p>
</li>
</ul></div><div><ul><li><p>Manage and safeguard all client supplies, vouchers, tickets, gift cards, and other valuables. Conduct daily inventories and weekly audits; report discrepancies immediately. Serve as primary asset control coordinator for an entire shift. Ensure team members are following strict asset control practices.</p>
</li>
</ul></div><div><ul><li><p>Lead shift briefings, debriefs, and weekly team meetings. Identify and document training needs and support staff development.</p>
</li>
</ul></div><div><ul><li><p>Oversee hotline response, triage, dispatch, and documentation. Train staff on SOP adherence and ensure team achievement of Key Performance Indicators (KPIs).</p>
</li>
</ul></div><div><ul><li><p>Ensure compliance with all fleet safety and operational protocols; serve as lead driver when needed.</p>
</li>
</ul></div><div><ul><li><p>Build and maintain collaborative relationships with CBOs, SFPD, SFFD, EMS, hospitals, clinics, statewide partners, and GLIDE internal programs (Welcome Center, Safety, Ambassadors, etc.).</p>
</li>
</ul></div><div><ul><li><p>Conduct outreach and engagement with individuals experiencing or at risk of homelessness. Connect clients to shelter, housing, and wraparound services to achieve Journey Home KPIs.</p>
</li>
</ul></div><div><ul><li><p>Ensure comprehensive documentation for 50&ndash;60 active clients per case manager, including intakes, assessments, notes, logs, engagements, referrals, and all required data. Submit accurate daily, weekly, and monthly reports on time in the required databases.</p>
</li>
</ul></div><div><ul><li><p>Transport clients to appointments; arrange travel; and ensure all client resources are tracked, distributed, and managed with the highest ethical and fraud-prevention standards. Coach team members to do the same.</p>
</li>
</ul></div><div><ul><li><p>Uphold all case management ethics, HIPAA rules, confidentiality protocols, and public communication guidelines, and train team members to do the same. Coach team members to do the same.</p>
</li>
</ul></div><div><ul><li><p>Connect clients to the full range of GLIDE and community-based services. Collaborate with all GLIDE neighborhood engagement and street-crisis response programs, integrating services where appropriate. Build rapport with neighborhood groups.</p>
</li>
</ul></div><div><ul><li><p>Develop outreach and educational materials and support leadership in coordinating special events that promote Journey Home and GLIDE services.</p>
</li>
</ul></div></div><div><div><ul><li><p>Engage in ongoing professional development, supervision, team meetings, community meetings, and required trainings.</p>
</li>
</ul></div><div><ul><li><p>Obtain jail clearance in San Francisco and other Bay Area counties to enter city and county jails to advocate on behalf of incarcerated clients; other clearances as necessary and approved by management to help support clients.</p>
</li>
</ul></div></div></div><h3 class="jobSectionHeader"><b>Minimum Qualifications</b></h3><div>
<div>
<ul><li><p>Bachelor&rsquo;s degree in social work, public health or, 2+ years providing outreach, navigation, and low-threshold to intensive case management services to high-risk populations, including expert knowledge of stabilization, shelter, housing, and substance use disorder treatment centers.</p>
</li>
<li><p>Must have experience and training in de-escalation, motivational interviewing, overdose reversal, data collection and case notes.</p>
</li>
</ul></div><div><ul><li><p>Experience providing street-based outreach services in urban settings and homeless encampments.</p>
</li>
</ul></div><div><ul><li><p>Ability to read, write, collect data, and document case notes to the expected professional standards.</p>
</li>
</ul></div><div><ul><li><p>Ability to establish and maintain effective collaborative relationships across Glide programs as well as with city agencies across San Francisco, the wider Bay Area, throughout California, and throughout the United States.</p>
</li>
</ul></div><div><ul><li><p>Must be able to successfully engage clients in services and retention through the application of motivational interviewing, risk reduction counseling, and strengths-based counseling techniques.</p>
</li>
</ul></div><div><ul><li><p>Must understand the social determinants of health and how they impact people experiencing homelessness, actively engaged in drug use, and proximate stressors.</p>
</li>
</ul></div><div><ul><li><p>Must be able to provide culturally competent, and trauma-informed support to diverse clients to help them achieve stability and self-sufficiency.</p>
</li>
</ul></div><div><ul><li><p>Exceptionally strong communication and trust-building skills are required, including comfort and proficiency with public speaking (i.e. 1:1 interaction with clients and community, group education, street outreach, etc.)</p>
</li>
</ul></div></div><h3 class="jobSectionHeader"><b>Required Licenses and/or Certifications</b></h3><div>
<div>
<ul><li><p>Must have a valid California Drivers license.</p>
</li>
</ul></div><div><ul><li><p>Must have auto insurance and a clean DMV record with the ability to drive GLIDE&rsquo;s Journey Home Service Van.</p>
</li>
</ul></div><div><ul><li><p>California Peer-to-Peer Support Specialist certification, or the ability to acquire one within 60 days of hire.</p>
</li>
</ul></div><div><ul><li><p>California Community Health Worker Certification preferred.</p>
</li>
</ul></div></div><h3 class="jobSectionHeader"><b>Physical Requirements</b></h3><div>
<div>
<ul><li><p>Ability to work on a computer and see details of objects at close range.</p>
</li>
</ul></div><div><ul><li><p>Ability to hear within normal range, and communicate effectively (in person, telephone or Zoom).</p>
</li>
</ul></div><div><ul><li><p>Finger dexterity and the ability to use all standard office equipment.</p>
</li>
</ul></div><div><ul><li><p>Sit or stand comfortably; and the ability to navigate throughout office spaces (via elevator or stairs).</p>
</li>
</ul></div><div><ul><li><p>Activities that occur frequently are sitting, standing, walking, and handling materials and supplies.</p>
</li>
</ul></div><div><ul><li><p>Activities that occur occasionally are climbing stairs and manipulating fine objects with your fingers.</p>
</li>
</ul></div><div><ul><li><p>Activities that occur infrequently are bending, squatting, twisting, reaching straight above and below shoulder level, carrying and lifting up to 50 pounds.</p>
</li>
</ul></div></div><div>This is a .60% fte (24 hours per week) Exempt level position</div><div><b>
Work Environment</b></div><div>
GLIDE&rsquo;s buildings are located in the Tenderloin neighborhood. GLIDE maintains an &quot;open door&quot; policy to the community and its clients, who frequently enter and leave the building.</div>
<p>
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.</p></div>

Supervising Case Manager

Shasta County

Social Worker Supervisor I/II

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