software applications specialist

MANTECH

<div>MANTECH seeks a motivated, career and customer-oriented Software Safety Specialist to join our team in Stafford, VA.
The Software Safety Specialist will help support our current SEAL contract supporting programs under Marine Corps Systems Command (MCSC) and Program Executive Officer Land Systems (PEO LS). ManTech is responsible for assisting our government customer to ensure that material solutions developed or acquired by MCSC are system engineered, integrated, interoperable, and certified to provide the warfighter with equipment required to accomplish their mission.
Job Responsibilities include but are not limited to:<ul><li>
Analyze Equipment for software safety hazards and conduct risk assessments.</li><li>
Ensuring consistent compliance with all applicable software safety requirements during testing and fielding events.</li><li>
Investigate mishap, property damage and near miss incidents to engage in the series of events and gain an understanding of the causes to advance towards the effective actions to mitigate or eradicate the hazards.</li><li>
Provide recommendations regarding the areas of software system safety for acquisition areas of responsibility (e.g., safety releases, risk acceptances, regulatory guidance, etc.), and verify that DoD programs adhere to regulations and best practices such as DoDI 5000.02 and MIL-STD-882.</li><li>
Provide independent analysis of programmatic ESOH efforts, ensuring ESOH efforts are integrated into overall systems engineering activities, supporting integrated logistics assessments and milestone and fielding recommendations, providing software subject matter expert (SME) review and recommendations for acquisition program safety requirements.</li><li>
Help prepare programs for Software System Safety Technical Review Panel presentations.</li></ul>
Minimum Qualifications:<ul><li>
Bachelors Degree and at least 5 year of experience with developing complex systems, including developing and debugging multi-threaded or real-time embedded software. Additional 2 years of experience may be substituted in lieu of degree.</li><li>
Experience tracking and testing requirements to adhere to software safety processes and procedures.</li><li>
Experience with using software development environments and tools, including Eclipse, Microsoft Visual Studio, or Rational Software.</li><li>
Experience with FPGAs, PLDs, or firmware development.</li><li>
Experience with operating systems and compiler technology.</li></ul>
Preferred Qualifications:<ul><li>
DoDI 5000.88, MIL-STD-882, and IEEE STD-1228 safety guidance and best practices.</li><li>
Possession of excellent oral and written communication skills.</li></ul>
Clearance Requirements:<ul><li>
Must have a current/active DoD Secret Clearance</li></ul>
Physical Requirements:<ul><li>
Sedentary work</li></ul></div>

Software Safety Specialist

Epicor Software

<div>As a Technical Application Specialist in our ERP Tools Support Group, you will support and enhance our ERP tools, ensuring they meet the needs of our clients. You will be responsible for troubleshooting issues, providing solutions, and maintaining high service quality. We are seeking applicants with strong problem-solving skills, analytical abilities, and excellent communication skills.
What you will be doing:
<ul><li>Confers with customers via phone, email, or chat to diagnose technical and/or system problems, troubleshoot, repair and test solutions. Fully documents and escalates if necessary.
</li><li>Follows procedures to assist customers with utilizing and troubleshooting the application Tools provided to accomplish customizations, personalizations, and building queries/dashboards.
</li><li>Responds to situations where standard procedures have failed to isolate or correct system or software failures through customer-centric interpersonal skills and providing technical product knowledge.
</li><li>Stays up-to-date with software updates and/or changes to be able to provide timely and accurate solutions to customers.
</li><li>Addresses concerns brought up by other departments such as customer experience or sales.
</li><li>Assists in mentoring other team members.
</li><li>Contributes and uses department's knowledge base articles and FAQ's.
</li></ul>What you will likely bring:
<ul><li>3+ years applicable experience and demonstrated success/knowledge.
</li><li>Post-secondary education in a related discipline and/or industry knowledge/experience desirable.
</li><li>Applicable experience and demonstrated success/knowledge.
</li><li>Understanding of Microsoft web technologies.
</li><li>Ability to effectively communicate both verbally and in writing.
</li><li>Customer experience skills.
</li><li>Knowledge of specific system application fundamentals and business processes.
</li><li>Strong problem solving and troubleshooting skills.
</li><li>Experience in a support environment with high call volumes desired.
</li><li>Flexibility to accommodate coverage for US Western regions.
</li></ul>What could set you apart:
<ul><li>Familiarity with REST API and OData protocols.
</li><li>Knowledge of Microsoft TSQL, ERP applications and analytical tools.
</li><li>Knowledge of financial, manufacturing, retail, or distribution business processes.
</li><li>Database administration, installation, and configuration experience.
</li><li>Business travel may be required.
</li></ul>#LI-MB1 #LI-HYBRID
<div>About Epicor
</div><div>At Epicor, we&rsquo;re truly a team. Join 5,000 talented professionals in creating a world of better business through data, AI, and cognitive ERP. We help businesses stay future-ready by connecting people, processes, and technology. From software engineers who command the latest AI technology to business development reps who help us seize new opportunities, the work we do matters. Together, Epicor employees are creating a more resilient global supply chain.
</div><div>We&rsquo;re Proactive, Proud, Partners . 
</div> 
Whatever your career journey, we&rsquo;ll help you find the right path. Through our training courses, mentorship, and continuous support, you&rsquo;ll get everything you need to thrive. At Epicor, your success is our success. And that success really matters, because we&rsquo;re the essential partners for the world&rsquo;s most essential businesses&mdash;the hardworking companies who make, move, and sell the things the world needs.
<div>Competitive Pay &amp; Benefits
</div><div><ul><li>Health and Wellness: Comprehensive health and wellness benefits designed to support your overall well-being.
</li></ul></div><div><ul><li>Internal Mobility: Opportunities for mentorship, continuing education, and focused career goal setting, with 25% of positions filled internally.
</li></ul></div><div><ul><li>Career Development: Free LinkedIn Learning licenses for everyone, along with our Mentoring Program to boost your personal development.
</li></ul></div><div><ul><li>Inclusive Workplace: Collaborate with a diverse team in an inclusive, global workplace that fosters innovation and celebrates partnership.
</li></ul></div><div><ul><li>Work-Life Balance: Policies built on mutual trust and support, encouraging time off to rest, recharge, and reconnect.
</li></ul></div><div><ul><li>Global Mobility: Comprehensive support for international relocations and permanent residency processes.
</li></ul></div><div>Equal Opportunities and Accommodations Statement
</div><div>Epicor is committed to creating a workplace and global community where inclusion is valued; where you bring the whole and real you&mdash; that&rsquo;s who we&rsquo;re interested in. If you have interest in this or any role- but your experience doesn&rsquo;t match every qualification of the job description, that&rsquo;s okay- consider applying regardless.
</div><div>We are an equal-opportunity employer.
</div>Range:
Minimum: $62,000 USD Maximum: $100,000 USD
The salary range provided reflects the national average for this job title and does not represent compensation specific to Epicor Software Corporation. Actual compensation will vary based on experience, qualifications, and market factors relevant to the position.
Recruiter:
Mouy Bun</div>

Technical Application Specialist | ERP Tools & Utilities

Guidehouse

<div>Job Family:
Business Operations 
Travel Required:
None 
Clearance Required:
None 
What You Will Do:
Please note that this position is based in San Antonio, Texas. Supporting Eastern Time Zone hours.
Essential Job Functions
Our dedicated team delivers an exceptional customer experience through prompt and accurate processing of energy efficiency rebate applications and providing overall customer service in a specialized and technical environment. Our work includes detailed reviews of applications for energy rebates through the State of Georgia&rsquo;s Home Energy Rebates Program for eligibility, finalization of energy applications and resultant payments, inbound and outbound support for applicants and program participants via phone and email, and other types of back-office processing support for our client, program participants(residents/consumers and contractors) and other program partners. The daily work for this position requires a strong ability to focus on incoming and repetitive data, while maintaining careful attention to detail.
The ideal candidate is a proven self-starter who enjoys a dynamic and fast-paced environment. Strong organizational, collaborative, interpersonal and adaptive skills are necessary. This position will have tasks ranging from data entry and reporting results, verifying documentation and processing applications, direct support via phone and email, and working collaboratively with the team to meet program goals. Additional activities include:<ul><li>Enter, maintain and track rebate applications in the program application and rebate processing platforms.</li><li>Take and process updates to online rebate applications received by telephone, email, and other forms correspondence from program participants and other program partners.</li><li>Maintain knowledge of eligible products, services, and customer service processes &amp; procedures.</li></ul>
Duties and Responsibilities
Our task is to organize and make sense of a wide variety of project data, proof of income, receipts, invoices, and other documents to make sure we are appropriately applying rebate payments. To achieve this, the Rebate Application Specialist will:<ul><li>Strong Verbal/Written Communication Skills</li><li>Process applications for the Home Energy Rebate Programs in accordance with all applicable program rules and regulations.</li><li>Manage assigned workload with the provided tools and resources.</li><li>Serve as a primary contact with program participants and contractors of residential units.</li><li>Review and authorize cases involving the HER and HEAR Programs.</li><li>Perform other duties, tasks, and special projects as assigned including but not limited to:</li><li>Providing back-up support to other Rebate Specialists</li><li>Possible heavy inbound or outbound calling; guiding applicants through the application process and addressing general questions about the program including rebates.</li><li>Encouraging participant satisfaction.</li></ul>
You&rsquo;re a great fit if you can demonstrate your ability to:<ul><li>Accept responsibility, work independently, and manage time effectively to meet deadlines.</li><li>Work with a varied client base including special populations/clients with special needs and communication barriers.</li><li>Handle difficult situations in a professional and empathetic manner, when dealing with the public.</li><li>Make decisions which have financial and/or legal consequences, and which involve technical complexity.</li><li>Process and maintain large volumes of detailed program data.</li><li>The ability to quickly learn new skills and subject matter</li><li>The ability to apply newly acquired skills using logic and reasoning to sets of transaction data</li><li>The ability to multi-task and effectively prioritize tasks</li><li>A highly motivated, driven, and dynamic attitude towards work and career</li><li>The ability to excel within a team environment and independently</li></ul>
This position will be based Monday through Friday in our San Antonio, TX office. Individuals must be able to work an eight-hour shift between the hours of 8:00 AM CT - 5:00 PM CT.
What You Will Need:<ul><li>High School Diploma or GED equivalent required</li><li>Minimum of 1 year of previous experience within a customer-facing environment required; Call Center experience in an inbound/outbound customer support environment preferred</li><li>PC skills in a Windows environment are required. Knowledge and utilization of desktop applications to include Word and Excel is essential</li><li>Detail-oriented and flexible</li><li>Ability to successfully prioritize and self-manage: You will be working with a supervisor on tasks, but it will be helpful to understand the gist of our work and direct yourself to the highest priority activities</li><li>Excellent strategic planning, management, and implementation skills</li><li>Innovative, motivated, and able to lead by example</li><li>Excellent verbal and written communication skills</li><li>Ability to initiate and follow through on projects and work independently with minimal supervision required</li><li>Strong organizational skills and attention to detail</li><li>Microsoft Office and data entry skills</li></ul>
What Would Be Nice To Have:<ul><li>Associate or Bachelor&rsquo;s degree a plus</li><li>Specialized experience with application processing, business processing or financial eligibility experience.</li><li>Specialized grant management experience and familiarity with grant management processes and regulations.</li><li>Specialized experience with energy efficiency and electrification programs.</li><li>Specialized financial documentation experience with various financial documentation (purchase orders, invoices, check registers, etc.).</li><li>Bilingual abilities are a plus</li></ul> 
What We Offer:
Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace.
Benefits include:<ul><li>
Medical, Rx, Dental &amp; Vision Insurance</li><li>
Personal and Family Sick Time &amp; Company Paid Holidays</li><li>
Position may be eligible for a discretionary variable incentive bonus</li><li>
Parental Leave</li><li>
401(k) Retirement Plan</li><li>
Basic Life &amp; Supplemental Life</li><li>
Health Savings Account, Dental/Vision &amp; Dependent Care Flexible Spending Accounts</li><li>
Short-Term &amp; Long-Term Disability</li><li>
Tuition Reimbursement, Personal Development &amp; Learning Opportunities</li><li>
Skills Development &amp; Certifications</li><li>
Employee Referral Program</li><li>
Corporate Sponsored Events &amp; Community Outreach</li><li>
Emergency Back-Up Childcare Program</li></ul>
About Guidehouse
Guidehouse is an Equal Opportunity Employer&ndash;Protected Veterans, Individuals with Disabilities or any other basis protected by law, ordinance, or regulation.
Guidehouse will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable law or ordinance including the Fair Chance Ordinance of Los Angeles and San Francisco.
If you have visited our website for information about employment opportunities, or to apply for a position, and you require an accommodation, please contact Guidehouse Recruiting at 1-571-633-1711 or via email at RecruitingAccommodation@guidehouse.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodation.
All communication regarding recruitment for a Guidehouse position will be sent from Guidehouse email domains including @guidehouse.com or guidehouse@myworkday.com. Correspondence received by an applicant from any other domain should be considered unauthorized and will not be honored by Guidehouse. Note that Guidehouse will never charge a fee or require a money transfer at any stage of the recruitment process and does not collect fees from educational institutions for participation in a recruitment event. Never provide your banking information to a third party purporting to need that information to proceed in the hiring process.
If any person or organization demands money related to a job opportunity with Guidehouse, please report the matter to Guidehouse&rsquo;s Ethics Hotline. If you want to check the validity of correspondence you have received, please contact recruiting@guidehouse.com. Guidehouse is not responsible for losses incurred (monetary or otherwise) from an applicant&rsquo;s dealings with unauthorized third parties.
Guidehouse does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of Guidehouse and Guidehouse will not be obligated to pay a placement fee.</div>

Rebate Application Processing Specialist

CHS Corporate

<div>Job Summary 
 
CHSPSC, LLC seeks an IT Application Services Management (ASM) Specialist to assist in the facilitation of application Services management processes pertaining to analyzing value, evaluating risk, prioritizing projects and onboarding new technology requests to ensure alignment with organizational strategies for the therapy service line. 
 
Essential Functions<ul><li>
Strategic analysis of the enterprise application portfolio including lifecycle management, application rationalization, consolidation and standardization to achieve the department objectives of the organization including reducing variation of redundant or unused applications</li><li>
Assist in the definition, implementation and support of portfolio management standards, policies and processes</li><li>
Facilitate data driven decisions pertaining to IT project investments</li><li>
Define the structure, attributes, taxonomies and nomenclature of service line elements and categories within the repository toolset (ServiceNow) to ensure completeness and accuracy of the list of enterprise IT business applications</li><li>
Collaborate with business partners, technology leaders and department directors to identify and promote adoption of enterprise standards and rationalization of application systems to achieve economic and patient experience improvement goals</li><li>
Document current state and contribute to the direction of the application lifecycle management (LCM) roadmap to reduce costs, mitigate risks, and drive growth and revenue</li><li>
Provide expertise on decisions and priorities regarding the overall enterprise application portfolio</li><li>
Track application and vendor trends and maintain knowledge of new technologies to support the organization&rsquo;s current and future needs</li><li>
Maintain an awareness of industry standard best practices and apply relevant methodologies for process improvement</li><li>
Serve as a portfolio point of contact for the business leadership of the service line</li><li>
Perform application rationalization feasibility analysis and proposals for management and business partners which support the organization's clinical and economic objectives</li><li>
Review and define applications&rsquo; advantages, risks, costs, benefits and impact on the enterprise business process and goals</li><li>
Develop and maintain productive relationships of trust both within and outside CHS and embrace the authoritative role in respect to maintaining enterprise standards and align others to the strategic direction</li><li>
Collaborate with Audit teams to respond to and mitigate audit findings and manage audit controls related to application systems and LCM</li><li>
Function as an escalation point for junior staff and set the example in work ethic and critical thinking skills</li><li>
Educate peers and business partners on department methodologies and drive adoption of standard process</li><li>
Identify and evaluate portfolio risks and recommend mitigation plans</li><li>
Assist with business impact analysis and application criticality assessments</li><li>
Partner with key business and delivery stakeholders to conduct application and service line reviews including scope, metrics, expenses and net promoter scores to determine the disposition of existing and proposed solutions</li><li>
Communicate timely and accurate status to appropriate levels and stakeholders including the development and delivery of status reports and presentations</li></ul> 
Qualifications<ul><li>
Bachelor&rsquo;s degree in Clinical Informatics, Health Science, Information Systems, Computer Science or a related discipline, or 4 years of relevant experience</li><li>
Results oriented mentality to drive accurate deliverables with appropriate time to market while taking responsibility for the outcomes</li><li>
Customer focused to align services with customer needs</li><li>
Creativity in developing and executing innovative strategies to meet unique customer needs</li><li>
Excellent verbal and written communication, presentation and customer service skills</li><li>
Ability to handle pressure to meet business requirement demands and deadlines</li><li>
Expertise in analyzing and presenting large volumes of data to senior leadership</li><li>
Critical thinking in developing proposals with sound analysis and achievable outcomes</li><li>
Ability to prioritize tasks and quickly adjust in a rapidly changing environment</li><li>
Exceptional analytic problem solving skills</li><li>
Ability to work independently and in a team environment</li><li>
Organizational awareness and the ability to understand relationships to get things accomplished more effectively</li><li>
Preferred:<ul><li>
Experience with APM, CMDB and CSDM components within the ServiceNow platform</li><li>
Application product ownership experience</li><li>
Strong relationship management experience</li><li>
Project management experience/certification</li><li>
4 or more years in an application portfolio/services management role</li></ul></li></ul></div>

Application System Specialist - Application Portfolio Owner (Therapy)

Tyler Technologies

<div>In this role, you will support our mission-critical software applications, modules and underlying infrastructure in a demanding technical environment. This highly collaborative team is the primary liaison between our product development organization and our end users. Your mission as a Software Support Specialist is to investigate, diagnose and solve complex technical problems.<h2 class="jobSectionHeader"> 
Responsibilities</h2><ul><li>
Provide high-quality phone and email support of Tyler&rsquo;s New World Public Safety software applications</li><li>
Perform extensive troubleshooting of key software and hardware components to closure</li><li>
Take ownership of technical incidents and coordinate resolution with product development team when necessary</li><li>
Replication of complex customer issues</li><li>
Train customers in system operation and software functionality</li></ul><h2 class="jobSectionHeader">
Qualifications 
</h2><ul><li>
Bachelor&rsquo;s Degree in MIS, CIS or other related Technical field preferred</li><li>
General technical knowledge of Microsoft products and technologies including Windows Servers and SQL databases</li><li>
Readiness to learn new technologies at lightning speed</li><li>
Commitment to providing an exceptional experience to our customers</li><li>
Flexibility to work various shifts to cover our core hours: Monday &ndash; Friday 8AM - 9PM as well as an on-call rotation</li><li>
SQL Experience highly preferred</li></ul></div>

Software Support Specialist

Protingent

<div>
 
 Job Description
 
 
 
 
 Position Title:
 
 IT Support Specialist
 
 
 
 Position Description:
 
 Protingent Staffing has an exciting contract IT Support Specialist opportunity.
 
 
 
 Job Responsibilities:
 
 
 
 <ul>
 <li>
 The Tier-1 IT Support Specialist will support onboarding activities, including badge creation for new employees and contractors, complete workspace setup with monitors, docking stations, and peripherals, and mobile device configuration for enterprise applications such as Okta Verify, Zoom, Slack, and Outlook.
 </li>
 <li>
 Hardware support duties include maintaining the asset inventory by testing devices and tracking equipment that meets organizational standards. The role involves troubleshooting issues with docking stations, displays, webcams, and other peripherals, replacing hardware when necessary, and documenting inventory locations with appropriate asset labels.
 </li>
 <li>
 Software support responsibilities encompass installing and uninstalling applications per user requests, performing initial troubleshooting for common software issues, and providing remote assistance for first-level technical problems.
 </li>
 <li>
 The position includes daily ticket queue management with direct communication to end-users, resolution of tier-1 support requests, adherence to first-response service level agreements, and proper escalation of issues to employees according to established procedures.
 </li>
 <li>
 Documentation responsibilities include contributing to knowledge base articles for common procedures and new processes as the technology environment evolves
 
 
 
 </li>
 </ul>
 
 Job
 
 
 Qualifications:
 
 
 
 <ul>
 <li>
 1-3 years of experience in IT help desk or technical support roles with demonstrated troubleshooting ability across Windows and macOS environments. The position requires familiarity with mobile device management, enterprise applications, and strong written and verbal communication skills for explaining technical concepts to nontechnical users. The ability to prioritize multiple requests and work independently is necessary.
 </li>
 <li>
 Physical requirements include the ability lift and move equipment (monitors, deliveries, etc), the ability to walk sites to support end-users at their desks, travel between sites by either walking or driving.
 </li>
 <li>
 Adherence to safety policies in a lab environment including wearing appropriate clothes (ie shorts are considered unsafe in the lab). The potential need to equip PPE such as ear plugs, safety classes or hard hats.
 </li>
 <li>
 Experience supporting users in research or scientific environments, knowledge of ticketing systems (particularly Jira), familiarity with IT asset management practices, and comfort with remote support tools are preferred. The research and development setting requires adaptability to changing priorities and good judgment when standard procedures do not address specific situations.
 
 
 
 </li>
 </ul>
 
 Job Details:
 
 
 
 <ul>
 <li>
 Job Type: Contract
 </li>
 <li>
 Pay Range: $21-$35/hr.
 </li>
 <li>
 Location: Everett, WA.
 </li>
 <li>
 Required-US Citizen OR Greencard holder.
 
 
 
 </li>
 </ul>
 
 Benefits Package:
 
 Protingent offers competitive salaries, insurance plan options (HDHP plan or POS plan), education/certification reimbursement, pre-tax commuter benefits, Paid Time Off (PTO), and an administered 401k plan.
 
 
 
 About Protingent:
 
 Protingent is an
 
 Award-Winning
 
 provider of top-tier Engineering and IT talent, trusted by companies at the forefront of innovation &mdash; from
 
 Software and Aerospace
 
 to
 
 AI, Clean Tech, Medical Devices, and Connected Technologies
 
 . We&rsquo;re passionate about making a positive impact by connecting exceptional talent with meaningful opportunities and helping our clients build the future.
</div>

IT Support Specialist

U.S. Bankruptcy Court | District of Arizona

UNITED STATES BANKRTUPCY COURTDISTRICT OF ARIZONA230 N. 1st Avenue, Phoenix, AZ 85003Information Technology Specialist (CL-26)Department: Management Information SystemsVacancy #: 26-02Location: Phoenix, AZPosition Type: Regular, Full-TimeFull Salary Range: $56,876 - $92,435 DOETravel: OccasionalDate Posted: March 19, 2026Closing Date: Open Until FilledThe anticipated hiring range is $56,876 to $71,099, based on the candidate&rsquo;s qualifications and experience. Exceptionally well-qualified candidates with advanced experience or specialized skills may be considered for a salary above this hiring range.Based upon performance, accretion of duties, and budget, this position may have the opportunity to promote to the classification level of CL-27 with no further competition.INTRODUCTIONThe U.S. Bankruptcy Court | District of Arizona is looking for a tech-savvy problem solver to join our Management Information Systems (MIS) team as an Information Technology Specialist in Phoenix, AZ! This is your chance to work in a stable, professional, and collaborative environment with great benefits and flexible work options!The Information Technology Specialist ensures the reliable operation of technology systems and provides responsive technical support across divisional offices. This position supports judges, chambers, and clerk&rsquo;s office staff through hands-on troubleshooting of computer systems, networks, A/V equipment, and software applications. The role involves direct customer interaction, problem solving, and a commitment to high-quality customer service. Occasional travel to divisional offices and after-hours support may be required.REPRESENTATIVE DUTIESThe representative duties are intended to provide general examples of major duties and responsibilities that are performed by this position and do not reflect all duties assigned.Help Desk Management and End-User SupportResponsible for daily customer-facing support, troubleshooting, and Help Desk administration for Judges and court staff, to include:&middot; Providing day-to-day IT support by monitoring the Help Desk queue and phone line&middot; Desktop/laptop, software, network, printer, OS, and mobile device troubleshooting&middot; Provide immediate assistance with A/V equipment and applications in courtrooms and conference rooms during hearings and events&middot; Manage configuration of Help Desk software&middot; Provide instruction, documentation, and training on computer and software systems useHardware, Software &amp; Asset Lifecycle ManagementResponsible for the entire lifecycle of computing equipment, from planning and purchasing, to deployment and replacement:&middot; Support the court&rsquo;s workstation and mobile devices through their entire lifecycle&middot; Forecast equipment needs&middot; Determine hardware/software upgrades and requirements&middot; Obtain quotes and coordinate with procurement team members to obtain new equipment and software&middot; Receive, manage, track, image, and configure hardware for deploymentSystems Administration &amp; ImplementationResponsible for assisting with testing, configuration, and rollout of systems and new technologies:&middot; Actively engage in evaluation, testing, and implementation of new operating systems, software, and hardware&middot; Install or assist in the installation of new or revised releases of OS, software, and national systems&middot; Perform routine network administration tasks, including monthly patching, basic switch/router configuration checks, and monitoring of network health dashboards&middot; Support identity and access management by creating, modifying, and removing user accounts; managing Active Directory groups; and assisting with basic Outlook and Microsoft 365 administration tasks&middot; Assist in maintaining system security by applying updates, reviewing system alerts, and escalating issues when necessaryTraining and DocumentationResponsible for providing instruction, documentation, and training on the use and support of systems:&middot; Maintain and routinely update IT documentation, including user guides, FAQs, and internal knowledge base articles to ensure consistent and accessible technical information&middot; Maintain awareness of judiciary-wide technology and security updates to inform local practices and proceduresIT Operations &amp; Collaboration&middot; Assist the Courtroom Technology Specialist with the maintenance, testing, and setting up of A/V systems, as needed&middot; Perform additional technical and non-technical related duties, as assignedPOSITION QUALIFICATIONSMinimum Education and Experience&middot; Minimum of two (2) years of specialized experience; OR&middot; Minimum of two (2) years of undergraduate study in Information Technology or a closely related field, plus one (1) year of specialized experience: OR&middot; Bachelor&rsquo;s Degree from an accredited college or university in Information Technology or a closely related field&middot; Ability to lift up to 50lbs of computer equipmentDesired Qualifications and Experience&middot; Experience with both Microsoft and Mac OS systems&middot; Experience with Microsoft Teams and Zoom videoconferencing<ul><li>Microsoft Office Specialist, CompTIA A+ certifications</li></ul>PRE-HIRE REQUIREMENTS&middot; Security/Background Investigation: The chosen applicant will be required to undergo a full local and Office of Personnel Management (OPM) background investigation, including fingerprinting, and every five (5) years thereafter. Successful candidates or provisionally hired pending the results of the background checks.&middot; Citizenship: The chosen applicant must be a citizen of the United States or a permanent resident working towards citizenship, legally eligible to work in the United States.&middot; Code of Conduct: All employees are required to adhere to the Code of Conduct for Judicial Employees.&middot; At-Will Employment: The U.S. Courts are considered an at-will employer and service appointments may be terminated at any time with or without cause.BENEFITS &middot; 11 Paid Holidays&middot; 13 Days of Annual Leave (4.0 hours accrued every pay period, with increased accrual after three years of federal service)&middot; 13 Days of Sick Leave (4.0 hours accrued every pay period)&middot; A variety of employer-subsidized health, dental, vision, and life insurance plans&middot; Required participation in the Federal Employees Retirement System (FERS) pension plan&middot; Optional participation in the Thrift Savings Plan (Traditional and Roth) with employer matching&middot; Flexible work schedules with the ability to participate in telework opportunities, depending on court/business needs&middot; Participation in the Public Service Loan Forgiveness Program&middot; Public transportation subsidiesAPPLICATION PROCESSTo apply for this position, qualified candidates must submit an updated resume to azbrecruitment@azb.uscourts.gov. Please note that if invited to proceed to the interview phase, candidates will be required to submit a formal application (Form AO-78). This application can be found at https://www.azb.uscourts.gov/employmentThe U.S. Bankruptcy Court | District of Arizona is an Equal Opportunity Employer. We value diversity and are committed to equity and inclusion in our workplace. The Court encourages applications from all qualified individuals and seeks a diverse pool of applicants in terms of race, ethnicity, national origin, sex, gender identity and expression, sexual orientation, age, languages spoken, veteran&rsquo;s status, disability, religion, and socio-economic circumstance.Due to the volume of applications received, only applicants who are tested and/or interviewed will receive a written response regarding their application status.Pay: $56,876.00 - $92,435.00 per yearBenefits:<ul><li>401(k)</li><li>Dental insurance</li><li>Flexible schedule</li><li>Health insurance</li><li>Paid time off</li><li>Vision insurance</li></ul>Work Location: Hybrid remote in Phoenix, AZ 85003

Information Technology Specialist

Search 10000+ Software applications specialist jobs near you this March. New roles added regularly across leading industries. Apply today.