software licensing specialist

ByteCrew

<div>
 <strong>
  Role Summary
  <br/>
  <br/>
 </strong>
 We are recruiting a Software Asset Specialist to own end-to-end software license management &mdash; discovery,
 <br/>
 <br/>
 entitlement reconciliation, optimisation, and audit readiness for enterprise software estates.
 <br/>
 <br/>
 <strong>
  Key Responsibilities
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Operate the SAM tool (Flexera, ServiceNow SAM Pro, Snow, USU) for discovery + reconciliation.
  </li>
  <li>
   Maintain entitlement records: contracts, true-ups, true-downs, renewals.
  </li>
  <li>
   Run effective-license-position (ELP) cycles for major vendors (Microsoft, Oracle, IBM, Adobe).
  </li>
  <li>
   Identify optimisation opportunities (right-sizing, harvesting, edition changes).
  </li>
  <li>
   Prepare for and respond to publisher audits.
  </li>
  <li>
   Liaise with procurement, finance, and IT operations on license events.
  </li>
  <li>
   Maintain documentation and SAM playbooks.
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Required Qualifications
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Bachelor's degree in IT, Business, or equivalent.
  </li>
  <li>
   4+ years in software-asset / license management.
  </li>
  <li>
   Strong knowledge of Microsoft, Oracle, IBM, Adobe licensing models.
  </li>
  <li>
   Hands-on with one major SAM tool (Flexera, ServiceNow SAM Pro, Snow, USU, or equivalent).
  </li>
  <li>
   Familiarity with discovery sources (SCCM/MECM, Intune, Tanium, Lansweeper).
  </li>
  <li>
   Strong Excel + reporting skills.
  </li>
  <li>
   Professional English &mdash; mandatory.
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Preferred / Nice To Have
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Working knowledge of Arabic is a plus.
  </li>
  <li>
   IAITAM CSAM / CHAMP / CITAD certifications.
  </li>
  <li>
   Cloud licensing (Azure, AWS, M365 E3/E5) optimisation experience.
   <br/>
  </li>
 </ul>
</div>


Software Asset Specialist

QuVa Pharma

<div><p>Our External Licensing Specialist plays a vital role in ensuring the highest quality and safety standards of our pharmaceutical products. Once you complete our training, your responsibilities will include managing and overseeing the license vetting process, ensuring compliance with legal requirements, obtaining necessary licenses and permits from customers and vendors as applicable, and maintaining accurate records. Turn your passion for precision and your commitment to quality into a meaningful impact on healthcare across the US.</p>
<p><b>
What the External Licensing Specialist Does Each Day:</b></p>
<ul>
<li>Reviews licensing requirements and develops strategies to meet regulatory obligations</li>
<li>Verifies all licenses match the required criteria while onboarding new customers</li>
<li>Verifies data and profile set up in INFOR comply with federal and state requirements for 503B industry</li>
<li>Ensures all onboarding license documentation is accurate, complete, and submitted within specified timelines</li>
<li>Tracks expiration dates and initiates renewal process in a timely manner to prevent any disruption in shipping</li>
<li>Maintains and updates customer licenses via customer portal submission for all existing customers</li>
<li>Collaborates with internal stakeholders to gather necessary information and documentation to resolve any licensing discrepancies</li>
<li>Conducts regular internal reviews to ensure ongoing compliance with licensing requirements for all existing customers</li>
<li>Identifies and addresses any potential compliance gaps or issues proactively</li>
<li>Prepares reports and documentation as required by regulatory agencies or internal stakeholders during an audit</li>
<li>Effectively communicates with a diverse group of people, in varying settings to facilitate the licensing process and ensure Quva Pharma operates within regulatory guidelines</li>
<li>Stays updated on relevant laws, regulations, and industry standards to ensure compliance with 503B, DEA, BOP, DHHS, FDA guidelines</li>
<li>Provides accurate and timely updates on licensing status, changes, and compliance matters to relevant parties</li>
<li>Continuously assesses, enhances efficiency, improves licensing processes, and ensures adherence to best practices</li>
<li>Identifies areas for automation or technology solutions to optimize the licensing process</li>
<li>Performs the investigation and research that fall within Pharmacy Services for licensing related issues</li>
<li>Writes and reviews standard operating procedures related to Pharmacy Services</li>
<li>Establishes &amp; maintains cooperative cross-functional relationships w/peers across all sites in Customer Service &amp; Commercial Operations to meet corporate objectives</li>
<li>Understands SOPs, cGMP &amp; regulations to accomplish daily tasks</li>
<li>Participates in team projects and meetings</li>
</ul>
<p><b>Our Most Successful External Licensing Specialist:
</b></p><ul><li>Has a sense of urgency, accountability and resourcefulness</li>
<li>Is a self-starter, independent learner</li>
<li>Promotes active listening with team members; Contributes appropriately to conversations; Strong verbal and written communication skills with the ability to work effectively with other departments within the organization and with people at all levels of the organization</li>
<li>Understands how various issues affect each other and the outcome of projects; Improves upon existing approaches by seeking opportunities to creatively transform</li>
</ul>
<p><b>Minimum Requirements for this Role:</b></p>
<ul>
<li>Bachelor&rsquo;s degree in a relevant field, such as business administration, legal studies, or regulatory affairs</li>
<li>Minimum 2 years&rsquo; prior experience in cGMP / FDA regulated industry or Pharmacy</li>
<li>Excellent technical writing and verbal/written communication skills</li>
<li>Strong knowledge of licensing regulations, laws, and compliance requirements in the applicable industry</li>
<li>Well versed in the compliance &amp; quality requirements of 503B pharmaceutical industry and CGMP&rsquo;s and have demonstrated strength in problem solving and resolution</li>
<li>Able to successfully complete a drug and background check</li>
<li>Must be currently authorized to work in the United States on a full-time basis; Quva is not able to sponsor applicants for work visas</li>
</ul>
<p><b>Any of the Following Will Give You an Edge:</b></p>
<ul>
<li>Texas Pharmacy Technician Registration</li>
</ul>
<p><b>Benefits of Working at Quva:</b></p>
<ul>
<li>Comprehensive health and wellness benefits including medical, dental and vision</li>
<li>401k retirement program with company match</li>
<li>A minimum of 17 paid days off plus 8 paid holidays per year</li>
<li>National, industry-leading high growth company with future career advancement opportunities</li>
</ul>
<p><b>About Quva:</b></p>
<p>
Quva provides industry-leading health-system pharmacy services and solutions, including 503B sterile injectable outsourcing services and AI-based data software solutions that help power the business of pharmacy. Quva Pharma&rsquo;s multiple production facilities and industry-first dedicated remote distribution capabilities provide ready-to-administer sterile injectable medicines critical to patient care. Quva BrightStream partners with health systems to aggregate, normalize, and analyze large amounts of complex data across their sites of care, and through proprietary machine learning, transforms data into actionable insights supporting revenue optimization, script capture, inventory management, drug shortage control, and more. Quva&rsquo;s overall progressive and integrated platform helps health-systems transform pharmacy management to achieve greater value and deliver highest-quality patient care.</p>
<p>
Quva is an equal opportunity employer and is committed to creating and maintaining a work environment that is free from all forms of discrimination and harassment. Quva's Equal Opportunity Policy prohibits harassment or discrimination due to age, ancestry, color, disability, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, race, religious creed, sex (including pregnancy, childbirth, breastfeeding, and any related medical conditions), sexual orientation, and any other characteristic or classification protected by applicable laws. All employment with Quva is &ldquo;at will.&rdquo;</p>
<p>
California Consumer Privacy Act (CCPA) Notice for Applicants and Employees</p></div>

Licensing Specialist

Zones

<div><p><b>Description</b><br>
</p><br>
<br>
<p>Company Overview:</p><p></p><p><br>
When it comes to IT solution providers, there are a lot of choices. But when it comes to providers with innovative and differentiating end-to-end service offerings, there&rsquo;s really only one: Zones &ndash; First Choice for IT.TM</p><p>
Zones is a Global Solution Provider of end-to-end IT solutions with an unmatched supply chain. Positioned to be the IT partner you need, Zones, a Minority Business Enterprise (MBE) in business for over 35 years, specializes in Digital Workplace, Cloud &amp; Data Center, Networking, Security, and Managed/Professional/Staffing services. Operating in more than 120 countries, leveraging a robust portfolio, and utilizing the highest certification levels from key partners, including Microsoft, Apple, Cisco, Lenovo, Adobe, and more, Zones has mastered the science of building digital infrastructures that change the way business does business ensuring whatever they need, they can Consider IT Done. Follow Zones, LLC on Twitter @Zones, and LinkedIn and Facebook.</p><p>
Position Overview:</p><p>
The ideal candidate will be a passionate advocate for Zones clients and understanding what it means to be intensely client focused. This role will make sure that Zones clients are happy, engaged, and receiving maximum operational support each day. As a member of one of Zones most client-facing organizations, this individual possesses intellectual curiosity, creativity, strong problem-solving skills, excellent communication skills, and an ability to influence business and technical leaders across multiple stakeholder groups.</p><p>
The Licensing Advisor role will report directly to the Licensing Lifecycle Manager and is responsible for proactive direct client communication regarding software lifecycle maintenance, subscription renewals and understanding the maintenance of software licenses of clients in their assigned region to provide dedicated white glove support. Knowledge of product offerings, licensing, and pricing is used daily. The role interacts with clients, publishers, CSS&rsquo;s and other departments as well as heavy client facing interaction through omni channel support.</p><p>
What you&rsquo;ll do as the Licensing Advisor:</p><p>
Employees employed in the role of Licensing Advisor shall be required to apply their independent mind and demonstrate intellectual abilities in their decision-making.</p><p>
The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.</p><ul><li>
Own and manage the proactive client engagement for licensing maintenance and subscription renewals; Act as the primary point of contact for licensing escalations for assigned region</li><li>
Manages the coordination of cadence client meetings with CSS and account support team</li><li>
Communicates with client and stakeholders to schedule business reviews, status calls, etc.</li><li>
Aids in presentation of reports and presentations as needed</li><li>
Support standardized reviews with clients to ensure all licensing requirements are met</li><li>
Timely and effective communication with licensees on relevant business needs, on-and offboarding, and product reports</li><li>
Maintain ticketing system case documentation related to activities and projects</li><li>
Deliver and proactively manage client install base to maintain customer satisfaction</li><li>
Ownership of all customer licensing, internal and external parties and existing client questions</li><li>
Proactively manage &ldquo;red flag alerts&rdquo;-heavy client communication interaction</li><li>
Works closely with CSS on customer software related escalations</li><li>
Analyze trends, pricing analysis and customer input to close custom deals</li><li>
Issue/Risk mitigation and resolution, work closely across departments to drive resolution and recovery</li><li>
Present action plan for issue resolution to account team with scheduled follow-ups until resolution achieved</li><li>
Work closely with SAM team to delivery internal reporting on key lifecycle events</li></ul><p>
What you will bring to the team:</p><ul><li>
4 years Bachelor&rsquo;s Degree</li><li>
2+ years working with Tier 1 software publishers.</li><li>
3 years of account management with prior experience in IT software support</li><li>
Experience working in ticketing systems!</li><li>
Excellent verbal and written communication skills</li><li>
Demonstrated ability to provide world class customer service.</li><li>
Demonstrated strong communication and proven ability to resolve complex issues in a timely manner.</li><li>
Ability to act quickly on issues and develop solutions.</li><li>
Demonstrated track record of achieving productivity goals.</li><li>
Experience with Microsoft product terms and conditions.</li><li>
Adobe experience a plus</li><li>
Completion of Microsoft MCP (Licensing)</li></ul><p>
Zones offers a comprehensive Benefits package
</p><p>At Zones, we are committed to fostering an inclusive and diverse workplace where every team member is valued and supported. We offer life insurance, optional health insurance, EOBI, and a voluntary pension scheme in line with Company policy. Employees also enjoy additional perks such as Complimentary meals, and access to our in-house gym.</p><p>
We take pride in being an equal opportunity employer and remain dedicated to maintaining a workplace free from discrimination of any kind. If you are passionate about driving innovation in IT, sales, engineering, or operations, Zones provides a dynamic and collaborative environment to help you grow your career.</p><p>
All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, age, genetic information, or pregnancy.</p><p>
Job timings: 8:00 PM to 5:00 AM (Pk time)</p><p>
#LI-UQ1</p></div><p></p>

Licensing Advisor

Texas Comptroller of Public Accounts

<div><div><b>DPS - DLD - License Specialist, Field Ops - 0171</b> <b>(</b><b>00058169</b><b>)</b><div>
</div><b>
Organization</b><b>:</b> TEXAS DEPARTMENT OF PUBLIC SAFETY<div>
</div></div><div><b>
Primary Location</b><b>:</b> Texas-El Paso<div>
</div><b>
Work Locations</b><b>:</b> EL PASO R4 HQ (SCOTT SIMPSON) 11612 SCOTT SIMPSON DR El Paso 79936<div></div><div><br>
</div></div><div><b>
Job</b><b>:</b> Business and Financial Operations<div>
</div></div><div><b>
Employee Status</b><b>:</b> Regular<div>
</div></div><div><b>
Schedule</b><b>:</b> Full-time<div>
</div><b>
Standard Hours Per Week</b><b>:</b> 40.00<div>
</div></div><div><b>
State Job Code</b><b>:</b> 0171<div>
</div></div><div><b>
Salary Admin Plan</b><b>:</b> B<div>
</div></div><div><b>
Grade</b><b>:</b> 14<div>
</div></div><div><b>
Salary (Pay Basis)</b><b>:</b> 3,525.91 - 3,525.91 (Monthly)<div>
</div></div><div><b>
Number of Openings</b><b>:</b> 3<div>
</div></div><div><b>
Overtime Status</b><b>:</b> Non-exempt<div>
</div></div><div><b>
Job Posting</b><b>:</b> May 4, 2026, 7:38:47 PM<div>
</div></div><div><b>
Closing Date</b>: May 15, 2026, 11:59:00 PM<div>
</div></div><div><b>
Description</b><div></div><p><br>
Weekend work may be required, on occasion.</p><p>
This position is for an extended hours facility. Work schedules begin as early as 7:00am and may end as late as 8:00pm.</p><p>
License Permit Specialists will be required to wear a body-worn camera during all work hours.</p><p><b>
PLEASE NOTE: </b>All applications must contain complete job histories, which includes job title, dates of employment, name of employer, supervisor's name and phone number and a description of duties performed. If this information is not submitted, your application may be rejected because it is incomplete. Resumes do not take the place of this required information.</p><p><b>
SUBMITTED THROUGH WORK IN TEXAS</b>: Work In Texas (WIT) applicants must complete the supplemental questions to be considered for the posting. In order to complete the supplemental questions please go to CAPPS Recruit to register or login and access your profile. Go to CAPPS Recruit to Sign In https://capps.taleo.net/careersection/ex/jobsearch.ftl?lang=en</p><p><b>
GENERAL DESCRIPTION:</b> Performs moderately complex (journey-level) licensing and permitting work in a Regional Operations Field office of the Driver License Division. Work involves receiving and reviewing license and permit applications; ensuring compliance with applicable policies, administrative codes, and statutes; communicating with external and internal customers; and approving license and permit applications. Meets and screens applicants, administers written and visual tests, prepares application forms and collects license application fees. Answers general information questions pertaining to driver license laws and driver licensing procedures, safety responsibility laws and procedures, other Department services and services available at other state agencies, and traffic laws. Receives and responds to telephone inquiries from the general public. Works under general supervision, with limited latitude for the use of initiative and independent judgement.</p><p>
The following Military Occupational Specialty codes are generally applicable to this position.</p><p>
https://hr.sao.texas.gov/Compensation/MilitaryCrosswalk/MOSC_AdministrativeSupport.pdf</p><p>
Applicants must fully complete the summary of experience to determine if minimum qualifications are met.</p><p><b>
ESSENTIAL DUTIES / RESPONSIBILITIES:</b></p><ul><li>
Meets and deals with the general public in professional and courteous manner; answers general questions pertaining to applications for various types of driver licenses and identification cards, questions pertaining to traffic laws, driver license, commercial driver license, and safety responsibility laws, driver education, driver improvement, insurance requirements, voter's registration, organ donation, Department employment, and other Department and state agency services. Receives and reviews original and permit applications, duplicates, modifications and renewals.</li><li>
Determines the legal needs and requirements of driver license and identification card applicants. Screens application forms to ensure applicant qualification. Approves applications for license and permits based on state regulations, administrative codes, and agency policies and procedures. Provides interpretation of licensing and permitting requirements and applicable various agency and statutory requirements.</li><li>
Performs basic check of physical driving capabilities of applicants by evaluation during observation and interviews of hearing, mental, visual, or physical restrictions, and potential driving limitations due to various medications and their dosage quantities; checks for adequacy of applicant's eyesight through use of vision tester; prepares supplemental forms as necessary when potential physical problems or restrictions are identified; determines referrals to Medical Advisory Board and/or to a vision specialist for further evaluation.</li><li>
Inspects motor vehicles for safety prior to road test; verifies evidence of financial responsibility; checks for registration and/or reciprocity; and describes road test basics to applicant.</li><li>
Assumes responsibility of certifying drivers as reasonable risks or disapproving drivers as unreasonable risks.</li><li>
Makes and properly interprets National Driver Records (NDR), Problem Driver Pointer System (PDPS), Commercial Driver License Information System (CDLIS), SAVE (System Alien Verification and Entitlement) and other external system inquiries to determine applicants' eligibility for licensing.</li><li>
Issues licenses and permits, collects appropriate license fees and prepares receipts; ensures and accepts accountability that monies received balance with receipts issued; captures photograph of applicants, their signatures, and their thumbprints.</li><li>
Checks accuracy of original, renewal, and duplicate license applications, driver education certificates, school attendance forms, insurance documents, registrations, notarizes forms and administers oaths as necessary. Inputs license and permit applications, payments, and required technical data for license and permits into appropriate computer applications, databases and systems.</li><li>
Advises applicants of suspensions, cancellations and revocations, and advises how to qualify.</li><li>
Will administer written, oral or other test to license permit applicants. Administers and grades written and oral driver examinations. May interpret for foreign language speaking applicants. Schedules applicants for driving tests. Operates automated testing machines to measure driver license applicants' knowledge of traffic laws and driving practices. Utilizes computers and digital imaging workstations for capture of applicants' portrait, thumbprint, and signature.</li><li>
May conduct prescribed comprehensive examinations according to established policies to determine qualifications/limitations. Observes applicant during road test, independently scores applicant's abilities, and informs applicant in person of pass/fail status. Suggests methods of improvement and/or informs applicant of deficiencies/inadequacies in driving skills. Recommends official actions to correct/rehabilitate drivers whose performance needs to be improved. Recommends the un-licensing of unsafe drivers. Accepts official responsibility for such recommendations.</li><li>
Provides information and testimony for the Department in administrative, driver improvement, safety responsibility, and judicial hearings as necessary in prosecution of criminal cases and administrative hearings.</li><li>
Provides administrative and technical assistance related to license and permit requirements to the general public, agency staff, government and elected officials; answers questions and explains licensing and permit requirements and supplies information regarding license and permit processing, policies, and procedures.</li><li>
May provide on-the-job training for co-workers.</li><li>
Will administer road skills (drive test) examinations. [Must have a valid State of Texas driver license or approved waiver to perform this duty with a valid driver license from state of residence.]</li><li>
May travel as required to work in other Driver License Offices and/or to and from Headquarters for training.</li><li>
May set up, close, and program office machines in preparation or close of day&rsquo;s activities.</li><li>
Prepares daily bookkeeping reports.</li><li>
May make minor repairs to testing devices and other office equipment. Prepares, cleans, and maintains work area and testing devices daily.</li><li>
May be required to provide own transportation to remote locations.</li><li>
May be required or assigned to work extended hours alone for periods of time exercising independent judgment.</li><li>
Attends work regularly and observes approved work hours in accordance with agency leave and attendance policies.</li><li>
Perform other duties as assigned.</li></ul><div>
</div></div><div><b>
Qualifications</b><div></div><p><b><br>
GENERAL QUALIFICATIONS and REQUIREMENTS:</b></p><p><b>
Education </b>&ndash; Graduation from a standard senior high school or the equivalent.</p><p><b>
Experience </b>&ndash; Minimum of one (1) year of general office, volunteer, or customer service experience. Cash handling experience is preferred but not required. Must pass certification with 80% or better score to advance to License and Permit Specialist II.</p><p><b>
Licensure and/or Certification</b> &ndash; Valid driver license required. If hired with a valid out of state driver license, a Texas license must be obtained within ninety (90) days of moving to Texas. If moving within the state of Texas, a valid Texas license must be obtained within thirty (30) days.</p><p>
Certification as a Commercial Knowledge Examiner (CCKE) is required. Certification is required within the first six months of employment. Must re-certify based on Federal Motor Carrier Safety Administration requirements to remain qualified for the position.</p><p><b>
Regulatory Knowledge</b> &ndash; Working knowledge of, or the ability to rapidly assimilate information related to TXDPS, State and Federal regulations, legislation, guidelines, policies and procedures.</p><p><b>
Interpersonal Skills</b> &ndash; Must demonstrate an ability to exercise poise, tact, diplomacy and an ability to establish and maintain positive, working/professional relationships with internal/external customers.</p><p><b>
Organizational and Prioritization Skills</b> &ndash; Must be organized, flexible, and able to effectively prioritize in a multi-demand and constantly changing environment; able to meet multiple and sometimes conflicting deadlines without sacrificing accuracy, timeliness or professionalism.</p><p><b>
Presentation/Communication Skills</b> &ndash; Must be able to construct and deliver clear, concise, and professional presentations to a variety of audiences and/or individuals.</p><p><b>
Research and Comprehension</b> &ndash; Must demonstrate ability to quickly and efficiently access relevant information, and be able to utilize and/or present research and conclusions in a clear and concise manner.</p><p><b>
Analytical Reasoning/Attention to Detail</b> &ndash; Must demonstrate an ability to examine data/information, discern variations/similarities, and be able identify trends, relationships and causal factors, as well as grasp issues, draw accurate conclusions, and solve problems.</p><p><b>
Technology (computers/hardware/software/operating systems)</b> &ndash; Must possess appropriate levels of proficiency with utilized software and systems and be able to learn new software/systems. Demonstrated proficiency with Microsoft Office Suite (Word, Excel, PowerPoint, Outlook). Ability to use standard office equipment such as a calculator or adding machine, automated equipment and software, copier, facsimile, and folding or labeling machines.</p><p><b>
Confidentiality and Protected Information</b> &ndash; Must demonstrate an ability to responsibly handle sensitive and confidential information and situations, and adhere to applicable laws/statutes/policies related to access, maintenance and dissemination of information.</p><p><b>
Safety </b>&ndash; Must be able to work in safe manner at all times, avoiding shortcuts that have potential adverse results/risks, and must be able to comply with safety standards and best practices.</p><p><b>
Travel and/or Schedule</b> &ndash; This position requires the possibility of extended work hours as early as 7:00 am to as late as 8:00 pm. Weekend work may be required.</p><p><b>
PHYSICAL and/or ENVIRONMENTAL DEMANDS:</b></p><p>
The physical and environmental demands described here are representative of those encountered and/or necessary for the employee to successfully perform the essential functions of this job; reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.</p><ul><li>
Environment: Office, Outdoors, Vehicle;</li><li>
Ambulatory skills, e.g. stand, walk, sit;</li><li>
Hand-eye coordination and arm/hand/finger dexterity;</li><li>
Ability to speak, hear, and exercise visual acuity;</li><li>
Ability to transfer weights of fifty (50) pounds anticipated for this position;</li><li>
Driving requirements: Low - 1 or less times/week;</li><li>
Travel requirements: Up to 3 days per month; both in City and Statewide.</li></ul><p><b>
State of Texas Benefits and Retirement Information: </b><b>https://www.ers.texas.gov/</b></p><p><b>
Current DPS employees who submit applications for posted DPS positions shall notify their immediate supervisor in writing.</b></p><p><b>
A DPS employee who is selected for a position in the same salary group and state title as their current position will be transferred with no salary change.</b></p><p><b>
A DPS employee who is selected for a position in their current salary group with a new state title </b><b>may receive an increase of no more than 3.4% over their current salary regardless of posted salary.</b></p><p><b>
Salary is contingent upon qualifications and is subject to salary administration and budgetary restrictions.</b></p><p>
DUE TO THE HIGH VOLUME OF APPLICATIONS WE DO NOT ACCEPT TELEPHONE CALLS. ONLY CANDIDATES SELECTED FOR INTERVIEW WILL BE CONTACTED.</p><p><b>
State of Texas retirees may be rehired for full-time, non-commissioned positions only under very specific circumstances.</b></p></div></div>

DPS - DLD - License Specialist, Field Ops - 0171

Texas Department of Public Safety

<div><div><b>DPS - DLD - License Specialist, Field Ops - 0171</b> <b>(</b><b>00058128</b><b>)</b><div>
</div><b>
Organization</b><b>:</b> TEXAS DEPARTMENT OF PUBLIC SAFETY<div>
</div></div><div><b>
Primary Location</b><b>:</b> Texas-Corsicana<div>
</div><b>
Work Locations</b><b>:</b> CORSICANA 3030 S HIGHWAY 287 Corsicana 75109<div></div><div><br>
</div></div><div><b>
Job</b><b>:</b> Business and Financial Operations<div>
</div></div><div><b>
Employee Status</b><b>:</b> Regular<div>
</div></div><div><b>
Schedule</b><b>:</b> Full-time<div>
</div><b>
Standard Hours Per Week</b><b>:</b> 40.00<div>
</div></div><div><b>
State Job Code</b><b>:</b> 0171<div>
</div></div><div><b>
Salary Admin Plan</b><b>:</b> B<div>
</div></div><div><b>
Grade</b><b>:</b> 14<div>
</div></div><div><b>
Salary (Pay Basis)</b><b>:</b> 3,525.91 - 3,525.91 (Monthly)<div>
</div></div><div><b>
Number of Openings</b><b>:</b> 1<div>
</div></div><div><b>
Overtime Status</b><b>:</b> Non-exempt<div>
</div></div><div><b>
Job Posting</b><b>:</b> May 1, 2026, 4:06:44 PM<div>
</div></div><div><b>
Closing Date</b>: May 15, 2026, 11:59:00 PM<div>
</div></div><div><b>
Description</b><div></div><p><br>
Weekend work may be required, on occasion.</p><p>
This position is for an extended hours facility. Work schedules begin as early as 7:00am and may end as late as 8:00pm.</p><p>
License Permit Specialists will be required to wear a body-worn camera during all work hours.</p><p><b>
PLEASE NOTE: </b>All applications must contain complete job histories, which includes job title, dates of employment, name of employer, supervisor's name and phone number and a description of duties performed. If this information is not submitted, your application may be rejected because it is incomplete. Resumes do not take the place of this required information.</p><p><b>
SUBMITTED THROUGH WORK IN TEXAS: </b>Work In Texas (WIT) applicants must complete the supplemental questions to be considered for the posting. In order to complete the supplemental questions please go to CAPPS Recruit to register or login and access your profile. Go to CAPPS Recruit to Sign In https://capps.taleo.net/careersection/ex/jobsearch.ftl?lang=en</p><p><b>
GENERAL DESCRIPTION: </b>Performs moderately complex (journey-level) licensing and permitting work in a Field Operations Field office of the Driver License Division. Work involves receiving and reviewing license and permit applications; ensuring compliance with applicable policies, administrative codes, and statutes; communicating with external and internal customers; and approving license and permit applications. Meets and screens applicants, administers written and visual tests, prepares application forms and collects license application fees. Answers general information questions pertaining to driver license laws and driver licensing procedures, safety responsibility laws and procedures, other Department services and services available at other state agencies, and traffic laws. Receives and responds to telephone inquiries from the general public. Works under general supervision, with limited latitude for the use of initiative and independent judgement.</p><p>
The following Military Occupational Specialty codes are generally applicable to this position.</p><p>
Military Crosswalk for Occupational Category - Administrative Support</p><p>
Applicants must fully complete the summary of experience to determine if minimum qualifications are met.</p><p><b>
ESSENTIAL DUTIES / RESPONSIBILITIES:</b></p><ul><li>
Meets and deals with the general public in professional and courteous manner; answers general questions pertaining to applications for various types of driver licenses and identification cards, questions pertaining to traffic laws, driver license, commercial driver license, and safety responsibility laws, driver education, driver improvement, insurance requirements, voter's registration, organ donation, Department employment, and other Department and state agency services. Receives and reviews original and permit applications, duplicates, modifications and renewals.</li><li>
Determines the legal needs and requirements of driver license and identification card applicants. Screens application forms to ensure applicant qualification. Approves applications for license and permits based on state regulations, administrative codes, and agency policies and procedures. Provides interpretation of licensing and permitting requirements and applicable various agency and statutory requirements.</li><li>
Performs basic check of physical driving capabilities of applicants by evaluation during observation and interviews of hearing, mental, visual, or physical restrictions, and potential driving limitations due to various medications and their dosage quantities; checks for adequacy of applicant's eyesight through use of vision tester; prepares supplemental forms as necessary when potential physical problems or restrictions are identified; determines referrals to Medical Advisory Board and/or to a vision specialist for further evaluation.</li><li>
Inspects motor vehicles for safety prior to road test; verifies evidence of financial responsibility; checks for registration and/or reciprocity; and describes road test basics to applicant.</li><li>
Assumes responsibility of certifying drivers as reasonable risks or disapproving drivers as unreasonable risks.</li><li>
Makes and properly interprets National Driver Records (NDR), Problem Driver Pointer System (PDPS), Commercial Driver License Information System (CDLIS), SAVE (System Alien Verification and Entitlement) and other external system inquiries to determine applicants' eligibility for licensing.</li><li>
Issues licenses and permits, collects appropriate license fees and prepares receipts; ensures and accepts accountability that monies received balance with receipts issued; captures photograph of applicants, their signatures, and their thumbprints.</li><li>
Checks accuracy of original, renewal, and duplicate license applications, driver education certificates, school attendance forms, insurance documents, registrations, notarizes forms and administers oaths as necessary. Inputs license and permit applications, payments, and required technical data for license and permits into appropriate computer applications, databases and systems.</li><li>
Advises applicants of suspensions, cancellations and revocations, and advises how to qualify.</li><li>
Will administer written, oral or other test to license permit applicants. Administers and grades written and oral driver examinations. May interpret for foreign language speaking applicants. Schedules applicants for driving tests. Operates automated testing machines to measure driver license applicants' knowledge of traffic laws and driving practices. Utilizes computers and digital imaging workstations for capture of applicants' portrait, thumbprint, and signature.</li><li>
May conduct prescribed comprehensive examinations according to established policies to determine qualifications/limitations. Observes applicant during road test, independently scores applicant's abilities, and informs applicant in person of pass/fail status. Suggests methods of improvement and/or informs applicant of deficiencies/inadequacies in driving skills. Recommends official actions to correct/rehabilitate drivers whose performance needs to be improved. Recommends the un-licensing of unsafe drivers. Accepts official responsibility for such recommendations.</li><li>
Provides information and testimony for the Department in administrative, driver improvement, safety responsibility, and judicial hearings as necessary in prosecution of criminal cases and administrative hearings.</li><li>
Provides administrative and technical assistance related to license and permit requirements to the general public, agency staff, government and elected officials; answers questions and explains licensing and permit requirements and supplies information regarding license and permit processing, policies, and procedures.</li><li>
May provide on-the-job training for co-workers.</li><li>
Will administer road skills (drive test) examinations. [Must have a valid State of Texas driver license or approved waiver to perform this duty with a valid driver license from state of residence.]</li><li>
May travel as required to work in other Driver License Offices and/or to and from Headquarters for training.</li><li>
May set up, close, and program office machines in preparation or close of day&rsquo;s activities.</li><li>
Prepares daily bookkeeping reports.</li><li>
May make minor repairs to testing devices and other office equipment. Prepares, cleans, and maintains work area and testing devices daily.</li><li>
May be required to provide own transportation to remote locations.</li><li>
May be required or assigned to work extended hours alone for periods of time exercising independent judgment.</li><li>
Attends work regularly and observes approved work hours in accordance with agency leave and attendance policies.</li><li>
Perform other duties as assigned.</li></ul><div>
</div></div><div><b>
Qualifications</b><div></div><p><b><br>
GENERAL QUALIFICATIONS and REQUIREMENTS:</b></p><p><b>
Education </b>&ndash; Graduation from a standard senior high school or the equivalent.</p><p><b>
Experience </b>&ndash; Minimum of one (1) year of general office, volunteer, or customer service experience. Cash handling experience is preferred but not required. Must pass certification with 80% or better score to advance to License and Permit Specialist II.</p><p><b>
Licensure and/or Certification</b> &ndash; Valid driver license required. If hired with a valid out of state driver license, a Texas license must be obtained within ninety (90) days of moving to Texas. If moving within the state of Texas, a valid Texas license must be obtained within thirty (30) days.</p><p>
Certification as a Commercial Knowledge Examiner (CCKE) is required. Certification is required within the first six months of employment. Must re-certify based on Federal Motor Carrier Safety Administration requirements to remain qualified for the position.</p><p><b>
Regulatory Knowledge &ndash;</b> Working knowledge of, or the ability to rapidly assimilate information related to TXDPS, State and Federal regulations, legislation, guidelines, policies and procedures.</p><p><b>
Interpersonal Skills &ndash;</b> Must demonstrate an ability to exercise poise, tact, diplomacy and an ability to establish and maintain positive, working/professional relationships with internal/external customers.</p><p><b>
Organizational and Prioritization Skills &ndash;</b> Must be organized, flexible, and able to effectively prioritize in a multi-demand and constantly changing environment; able to meet multiple and sometimes conflicting deadlines without sacrificing accuracy, timeliness or professionalism.</p><p><b>
Presentation/Communication Skills &ndash;</b> Must be able to construct and deliver clear, concise, and professional presentations to a variety of audiences and/or individuals.</p><p><b>
Research and Comprehension &ndash;</b> Must demonstrate ability to quickly and efficiently access relevant information, and be able to utilize and/or present research and conclusions in a clear and concise manner.</p><p><b>
Analytical Reasoning/Attention to Detail &ndash; </b>Must demonstrate an ability to examine data/information, discern variations/similarities, and be able identify trends, relationships and causal factors, as well as grasp issues, draw accurate conclusions, and solve problems.</p><p><b>
Technology (computers/hardware/software/operating systems) &ndash; </b>Must possess appropriate levels of proficiency with utilized software and systems and be able to learn new software/systems. Demonstrated proficiency with Microsoft Office Suite (Word, Excel, PowerPoint, Outlook). Ability to use standard office equipment such as a calculator or adding machine, automated equipment and software, copier, facsimile, and folding or labeling machines.</p><p><b>
Confidentiality and Protected Information </b>&ndash; Must demonstrate an ability to responsibly handle sensitive and confidential information and situations, and adhere to applicable laws/statutes/policies related to access, maintenance and dissemination of information.</p><p><b>
Safety &ndash; </b>Must be able to work in safe manner at all times, avoiding shortcuts that have potential adverse results/risks, and must be able to comply with safety standards and best practices.</p><p><b>
Travel and/or Schedule &ndash;</b> This position requires the possibility of extended work hours as early as 7:00 am to as late as 8:00 pm. Weekend work may be required.</p><p><b>
PHYSICAL and/or ENVIRONMENTAL DEMANDS:</b></p><p>
The physical and environmental demands described here are representative of those encountered and/or necessary for the employee to successfully perform the essential functions of this job; reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.</p><ul><li>
Environment: Office, Outdoors, Vehicle;</li><li>
Ambulatory skills, e.g. stand, walk, sit;</li><li>
Hand-eye coordination and arm/hand/finger dexterity;</li><li>
Ability to speak, hear, and exercise visual acuity;</li><li>
Ability to transfer weights of fifty (50) pounds anticipated for this position;</li><li>
Driving requirements: Occasional (up to 50%).</li></ul><p><b>
State of Texas Benefits and Retirement Information: </b><b>https://www.ers.texas.gov/</b></p><p><b>
Current DPS employees who submit applications for posted DPS positions shall notify their immediate supervisor in writing.</b></p><p><b>
A DPS employee who is selected for a position in the same salary group and state title as their current position will be transferred with no salary change.</b></p><p><b>
A DPS employee who is selected for a position in their current salary group with a new state title </b><b>may receive an increase of no more than 3.4% over their current salary regardless of posted salary.</b></p><p><b>
Salary is contingent upon qualifications and is subject to salary administration and budgetary restrictions.</b></p><p>
DUE TO THE HIGH VOLUME OF APPLICATIONS WE DO NOT ACCEPT TELEPHONE CALLS. ONLY CANDIDATES SELECTED FOR INTERVIEW WILL BE CONTACTED.</p><p><b>
State of Texas retirees may be rehired for full-time, non-commissioned positions only under very specific</b></p></div></div>

<div><div><b>DPS - DLD - License Specialist, Field Ops - 0171</b> <b>(</b><b>00058121</b><b>)</b><div>
</div><b>
Organization</b><b>:</b> TEXAS DEPARTMENT OF PUBLIC SAFETY<div>
</div></div><div><b>
Primary Location</b><b>:</b> Texas-Uvalde<div>
</div><b>
Work Locations</b><b>:</b> UVALDE (MAIN ST) 2901 E MAIN ST Uvalde 78801<div></div><div><br>
</div></div><div><b>
Job</b><b>:</b> Business and Financial Operations<div>
</div></div><div><b>
Employee Status</b><b>:</b> Regular<div>
</div></div><div><b>
Schedule</b><b>:</b> Full-time<div>
</div><b>
Standard Hours Per Week</b><b>:</b> 40.00<div>
</div></div><div><b>
State Job Code</b><b>:</b> 0171<div>
</div></div><div><b>
Salary Admin Plan</b><b>:</b> B<div>
</div></div><div><b>
Grade</b><b>:</b> 14<div>
</div></div><div><b>
Salary (Pay Basis)</b><b>:</b> 3,525.91 - 3,525.91 (Monthly)<div>
</div></div><div><b>
Number of Openings</b><b>:</b> 1<div>
</div></div><div><b>
Overtime Status</b><b>:</b> Non-exempt<div>
</div></div><div><b>
Job Posting</b><b>:</b> Apr 30, 2026, 3:38:43 PM<div>
</div></div><div><b>
Closing Date</b>: May 14, 2026, 11:59:00 PM<div>
</div></div><div><b>
Description</b><div></div><p><br>
Weekend work may be required, on occasion.</p><p>
This position is for an extended hours facility. Work schedules begin as early as 7:00am and may end as late as 8:00pm.</p><p>
License Permit Specialists will be required to wear a body-worn camera during all work hours.</p><p><b>
PLEASE NOTE: </b>All applications must contain complete job histories, which includes job title, dates of employment, name of employer, supervisor's name and phone number and a description of duties performed. If this information is not submitted, your application may be rejected because it is incomplete. Resumes do not take the place of this required information.</p><p><b>
SUBMITTED THROUGH WORK IN TEXAS: </b>Work In Texas (WIT) applicants must complete the supplemental questions to be considered for the posting. In order to complete the supplemental questions please go to CAPPS Recruit to register or login and access your profile. Go to CAPPS Recruit to Sign In https://capps.taleo.net/careersection/ex/jobsearch.ftl?lang=en</p><p><b>
GENERAL DESCRIPTION: </b>Performs moderately complex (journey-level) licensing and permitting work in a Field Operations Field office of the Driver License Division. Work involves receiving and reviewing license and permit applications; ensuring compliance with applicable policies, administrative codes, and statutes; communicating with external and internal customers; and approving license and permit applications. Meets and screens applicants, administers written and visual tests, prepares application forms and collects license application fees. Answers general information questions pertaining to driver license laws and driver licensing procedures, safety responsibility laws and procedures, other Department services and services available at other state agencies, and traffic laws. Receives and responds to telephone inquiries from the general public. Works under general supervision, with limited latitude for the use of initiative and independent judgement.</p><p>
The following Military Occupational Specialty codes are generally applicable to this position.</p><p>
Military Crosswalk for Occupational Category - Administrative Support</p><p>
Applicants must fully complete the summary of experience to determine if minimum qualifications are met.</p><p><b>
ESSENTIAL DUTIES / RESPONSIBILITIES:</b></p><ul><li>
Meets and deals with the general public in professional and courteous manner; answers general questions pertaining to applications for various types of driver licenses and identification cards, questions pertaining to traffic laws, driver license, commercial driver license, and safety responsibility laws, driver education, driver improvement, insurance requirements, voter's registration, organ donation, Department employment, and other Department and state agency services. Receives and reviews original and permit applications, duplicates, modifications and renewals.</li><li>
Determines the legal needs and requirements of driver license and identification card applicants. Screens application forms to ensure applicant qualification. Approves applications for license and permits based on state regulations, administrative codes, and agency policies and procedures. Provides interpretation of licensing and permitting requirements and applicable various agency and statutory requirements.</li><li>
Performs basic check of physical driving capabilities of applicants by evaluation during observation and interviews of hearing, mental, visual, or physical restrictions, and potential driving limitations due to various medications and their dosage quantities; checks for adequacy of applicant's eyesight through use of vision tester; prepares supplemental forms as necessary when potential physical problems or restrictions are identified; determines referrals to Medical Advisory Board and/or to a vision specialist for further evaluation.</li><li>
Inspects motor vehicles for safety prior to road test; verifies evidence of financial responsibility; checks for registration and/or reciprocity; and describes road test basics to applicant.</li><li>
Assumes responsibility of certifying drivers as reasonable risks or disapproving drivers as unreasonable risks.</li><li>
Makes and properly interprets National Driver Records (NDR), Problem Driver Pointer System (PDPS), Commercial Driver License Information System (CDLIS), SAVE (System Alien Verification and Entitlement) and other external system inquiries to determine applicants' eligibility for licensing.</li><li>
Issues licenses and permits, collects appropriate license fees and prepares receipts; ensures and accepts accountability that monies received balance with receipts issued; captures photograph of applicants, their signatures, and their thumbprints.</li><li>
Checks accuracy of original, renewal, and duplicate license applications, driver education certificates, school attendance forms, insurance documents, registrations, notarizes forms and administers oaths as necessary. Inputs license and permit applications, payments, and required technical data for license and permits into appropriate computer applications, databases and systems.</li><li>
Advises applicants of suspensions, cancellations and revocations, and advises how to qualify.</li><li>
Will administer written, oral or other test to license permit applicants. Administers and grades written and oral driver examinations. May interpret for foreign language speaking applicants. Schedules applicants for driving tests. Operates automated testing machines to measure driver license applicants' knowledge of traffic laws and driving practices. Utilizes computers and digital imaging workstations for capture of applicants' portrait, thumbprint, and signature.</li><li>
May conduct prescribed comprehensive examinations according to established policies to determine qualifications/limitations. Observes applicant during road test, independently scores applicant's abilities, and informs applicant in person of pass/fail status. Suggests methods of improvement and/or informs applicant of deficiencies/inadequacies in driving skills. Recommends official actions to correct/rehabilitate drivers whose performance needs to be improved. Recommends the un-licensing of unsafe drivers. Accepts official responsibility for such recommendations.</li><li>
Provides information and testimony for the Department in administrative, driver improvement, safety responsibility, and judicial hearings as necessary in prosecution of criminal cases and administrative hearings.</li><li>
Provides administrative and technical assistance related to license and permit requirements to the general public, agency staff, government and elected officials; answers questions and explains licensing and permit requirements and supplies information regarding license and permit processing, policies, and procedures.</li><li>
May provide on-the-job training for co-workers.</li><li>
Will administer road skills (drive test) examinations. [Must have a valid State of Texas driver license or approved waiver to perform this duty with a valid driver license from state of residence.]</li><li>
May travel as required to work in other Driver License Offices and/or to and from Headquarters for training.</li><li>
May set up, close, and program office machines in preparation or close of day&rsquo;s activities.</li><li>
Prepares daily bookkeeping reports.</li><li>
May make minor repairs to testing devices and other office equipment. Prepares, cleans, and maintains work area and testing devices daily.</li><li>
May be required to provide own transportation to remote locations.</li><li>
May be required or assigned to work extended hours alone for periods of time exercising independent judgment.</li><li>
Attends work regularly and observes approved work hours in accordance with agency leave and attendance policies.</li><li>
Perform other duties as assigned.</li></ul><div>
</div></div><div><b>
Qualifications</b><div></div><p><b><br>
GENERAL QUALIFICATIONS and REQUIREMENTS:</b></p><p><b>
Education </b>&ndash; Graduation from a standard senior high school or the equivalent.</p><p><b>
Experience </b>&ndash; Minimum of one (1) year of general office, volunteer, or customer service experience. Cash handling experience is preferred but not required. Must pass certification with 80% or better score to advance to License and Permit Specialist II.</p><p><b>
Licensure and/or Certification</b> &ndash; Valid driver license required. If hired with a valid out of state driver license, a Texas license must be obtained within ninety (90) days of moving to Texas. If moving within the state of Texas, a valid Texas license must be obtained within thirty (30) days.</p><p>
Certification as a Commercial Knowledge Examiner (CCKE) is required. Certification is required within the first six months of employment. Must re-certify based on Federal Motor Carrier Safety Administration requirements to remain qualified for the position.</p><p><b>
Regulatory Knowledge &ndash;</b> Working knowledge of, or the ability to rapidly assimilate information related to TXDPS, State and Federal regulations, legislation, guidelines, policies and procedures.</p><p><b>
Interpersonal Skills &ndash;</b> Must demonstrate an ability to exercise poise, tact, diplomacy and an ability to establish and maintain positive, working/professional relationships with internal/external customers.</p><p><b>
Organizational and Prioritization Skills &ndash;</b> Must be organized, flexible, and able to effectively prioritize in a multi-demand and constantly changing environment; able to meet multiple and sometimes conflicting deadlines without sacrificing accuracy, timeliness or professionalism.</p><p><b>
Presentation/Communication Skills &ndash;</b> Must be able to construct and deliver clear, concise, and professional presentations to a variety of audiences and/or individuals.</p><p><b>
Research and Comprehension &ndash;</b> Must demonstrate ability to quickly and efficiently access relevant information, and be able to utilize and/or present research and conclusions in a clear and concise manner.</p><p><b>
Analytical Reasoning/Attention to Detail &ndash; </b>Must demonstrate an ability to examine data/information, discern variations/similarities, and be able identify trends, relationships and causal factors, as well as grasp issues, draw accurate conclusions, and solve problems.</p><p><b>
Technology (computers/hardware/software/operating systems) &ndash; </b>Must possess appropriate levels of proficiency with utilized software and systems and be able to learn new software/systems. Demonstrated proficiency with Microsoft Office Suite (Word, Excel, PowerPoint, Outlook). Ability to use standard office equipment such as a calculator or adding machine, automated equipment and software, copier, facsimile, and folding or labeling machines.</p><p><b>
Confidentiality and Protected Information </b>&ndash; Must demonstrate an ability to responsibly handle sensitive and confidential information and situations, and adhere to applicable laws/statutes/policies related to access, maintenance and dissemination of information.</p><p><b>
Safety &ndash; </b>Must be able to work in safe manner at all times, avoiding shortcuts that have potential adverse results/risks, and must be able to comply with safety standards and best practices.</p><p><b>
Travel and/or Schedule &ndash;</b> This position requires the possibility of extended work hours as early as 7:00 am to as late as 8:00 pm. Weekend work may be required.</p><p><b>
PHYSICAL and/or ENVIRONMENTAL DEMANDS:</b></p><p>
The physical and environmental demands described here are representative of those encountered and/or necessary for the employee to successfully perform the essential functions of this job; reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.</p><ul><li>
Environment: Office, Outdoors, Vehicle;</li><li>
Ambulatory skills, e.g. stand, walk, sit;</li><li>
Hand-eye coordination and arm/hand/finger dexterity;</li><li>
Ability to speak, hear, and exercise visual acuity;</li><li>
Ability to transfer weights of fifty (50) pounds anticipated for this position;</li><li>
Driving requirements: Occasional (up to 50%).</li></ul><p><b>
State of Texas Benefits and Retirement Information: </b><b>https://www.ers.texas.gov/</b></p><p><b>
Current DPS employees who submit applications for posted DPS positions shall notify their immediate supervisor in writing.</b></p><p><b>
A DPS employee who is selected for a position in the same salary group and state title as their current position will be transferred with no salary change.</b></p><p><b>
A DPS employee who is selected for a position in their current salary group with a new state title </b><b>may receive an increase of no more than 3.4% over their current salary regardless of posted salary.</b></p><p><b>
Salary is contingent upon qualifications and is subject to salary administration and budgetary restrictions.</b></p><p>
DUE TO THE HIGH VOLUME OF APPLICATIONS WE DO NOT ACCEPT TELEPHONE CALLS. ONLY CANDIDATES SELECTED FOR INTERVIEW WILL BE CONTACTED.</p><p><b>
State of Texas retirees may be rehired for full-time, non-commissioned positions only under very specific</b></p></div></div>

<div><div><b>DPS - DLD - License Specialist, Field Ops - 0171</b> <b>(</b><b>00058133</b><b>)</b><div>
</div><b>
Organization</b><b>:</b> TEXAS DEPARTMENT OF PUBLIC SAFETY<div>
</div></div><div><b>
Primary Location</b><b>:</b> Texas-Brownsville<div>
</div><b>
Work Locations</b><b>:</b> BROWNSVILLE (PAREDES LINE RD) 2901 PAREDES LINE RD Brownsville 78526<div></div><div><br>
</div></div><div><b>
Job</b><b>:</b> Business and Financial Operations<div>
</div></div><div><b>
Employee Status</b><b>:</b> Regular<div>
</div></div><div><b>
Schedule</b><b>:</b> Full-time<div>
</div><b>
Standard Hours Per Week</b><b>:</b> 40.00<div>
</div></div><div><b>
State Job Code</b><b>:</b> 0171<div>
</div></div><div><b>
Salary Admin Plan</b><b>:</b> B<div>
</div></div><div><b>
Grade</b><b>:</b> 14<div>
</div></div><div><b>
Salary (Pay Basis)</b><b>:</b> 3,525.91 - 3,525.91 (Monthly)<div>
</div></div><div><b>
Number of Openings</b><b>:</b> 1<div>
</div></div><div><b>
Overtime Status</b><b>:</b> Non-exempt<div>
</div></div><div><b>
Job Posting</b><b>:</b> Apr 30, 2026, 4:52:38 PM<div>
</div></div><div><b>
Closing Date</b>: May 14, 2026, 11:59:00 PM<div>
</div></div><div><b>
Description</b><div></div><p><br>
Weekend work may be required, on occasion.</p><p>
This position is for an extended hours facility. Work schedules begin as early as 7:00am and may end as late as 8:00pm.</p><p>
License Permit Specialists will be required to wear a body-worn camera during all work hours.</p><p><b><br>
PLEASE NOTE:</b> All applications must contain complete job histories, which includes job title, dates of employment, name of employer, supervisor's name and phone number and a description of duties performed. If this information is not submitted, your application may be rejected because it is incomplete. Resumes do not take the place of this required information.</p><p><b>
SUBMITTED THROUGH WORK IN TEXAS:</b> Work In Texas (WIT) applicants must complete the supplemental questions to be considered for the posting. In order to complete the supplemental questions please go to CAPPS Recruit to register or login and access your profile. Go to CAPPS Recruit to Sign In https://capps.taleo.net/careersection/ex/jobsearch.ftl?lang=en</p><p><b>
GENERAL DESCRIPTION:</b> Performs moderately complex (journey-level) licensing and permitting work in a Field Operations Field office of the Driver License Division. Work involves receiving and reviewing license and permit applications; ensuring compliance with applicable policies, administrative codes, and statutes; communicating with external and internal customers; and approving license and permit applications. Meets and screens applicants, administers written and visual tests, prepares application forms and collects license application fees. Answers general information questions pertaining to driver license laws and driver licensing procedures, safety responsibility laws and procedures, other Department services and services available at other state agencies, and traffic laws. Receives and responds to telephone inquiries from the general public. Works under general supervision, with limited latitude for the use of initiative and independent judgement.</p><p>
The following Military Occupational Specialty codes are generally applicable to this position.</p><p>
https://hr.sao.texas.gov/Compensation/MilitaryCrosswalk/MOSC_AdministrativeSupport.pdf</p><p>
Applicants must fully complete the summary of experience to determine if minimum qualifications are met.</p><p><b>
ESSENTIAL DUTIES / RESPONSIBILITIES:</b></p><ul><li>
Meets and deals with the general public in professional and courteous manner; answers general questions pertaining to applications for various types of driver licenses and identification cards, questions pertaining to traffic laws, driver license, commercial driver license, and safety responsibility laws, driver education, driver improvement, insurance requirements, voter's registration, organ donation, Department employment, and other Department and state agency services. Receives and reviews original and permit applications, duplicates, modifications and renewals.</li><li>
Determines the legal needs and requirements of driver license and identification card applicants. Screens application forms to ensure applicant qualification. Approves applications for license and permits based on state regulations, administrative codes, and agency policies and procedures. Provides interpretation of licensing and permitting requirements and applicable various agency and statutory requirements.</li><li>
Performs basic check of physical driving capabilities of applicants by evaluation during observation and interviews of hearing, mental, visual, or physical restrictions, and potential driving limitations due to various medications and their dosage quantities; checks for adequacy of applicant's eyesight through use of vision tester; prepares supplemental forms as necessary when potential physical problems or restrictions are identified; determines referrals to Medical Advisory Board and/or to a vision specialist for further evaluation.</li><li>
Inspects motor vehicles for safety prior to road test; verifies evidence of financial responsibility; checks for registration and/or reciprocity; and describes road test basics to applicant.</li><li>
Assumes responsibility of certifying drivers as reasonable risks or disapproving drivers as unreasonable risks.</li><li>
Makes and properly interprets National Driver Records (NDR), Problem Driver Pointer System (PDPS), Commercial Driver License Information System (CDLIS), SAVE (System Alien Verification and Entitlement) and other external system inquiries to determine applicants' eligibility for licensing.</li><li>
Issues licenses and permits, collects appropriate license fees and prepares receipts; ensures and accepts accountability that monies received balance with receipts issued; captures photograph of applicants, their signatures, and their thumbprints.</li><li>
Checks accuracy of original, renewal, and duplicate license applications, driver education certificates, school attendance forms, insurance documents, registrations, notarizes forms and administers oaths as necessary. Inputs license and permit applications, payments, and required technical data for license and permits into appropriate computer applications, databases and systems.</li><li>
Advises applicants of suspensions, cancellations and revocations, and advises how to qualify.</li><li>
Will administer written, oral or other test to license permit applicants. Administers and grades written and oral driver examinations. May interpret for foreign language speaking applicants. Schedules applicants for driving tests. Operates automated testing machines to measure driver license applicants' knowledge of traffic laws and driving practices. Utilizes computers and digital imaging workstations for capture of applicants' portrait, thumbprint, and signature.</li><li>
May conduct prescribed comprehensive examinations according to established policies to determine qualifications/limitations. Observes applicant during road test, independently scores applicant's abilities, and informs applicant in person of pass/fail status. Suggests methods of improvement and/or informs applicant of deficiencies/inadequacies in driving skills. Recommends official actions to correct/rehabilitate drivers whose performance needs to be improved. Recommends the un-licensing of unsafe drivers. Accepts official responsibility for such recommendations.</li><li>
Provides information and testimony for the Department in administrative, driver improvement, safety responsibility, and judicial hearings as necessary in prosecution of criminal cases and administrative hearings.</li><li>
Provides administrative and technical assistance related to license and permit requirements to the general public, agency staff, government and elected officials; answers questions and explains licensing and permit requirements and supplies information regarding license and permit processing, policies, and procedures.</li><li>
May provide on-the-job training for co-workers.</li><li>
Will administer road skills (drive test) examinations. [Must have a valid State of Texas driver license or approved waiver to perform this duty with a valid driver license from state of residence.]</li><li>
May travel as required to work in other Driver License Offices and/or to and from Headquarters for training.</li><li>
May set up, close, and program office machines in preparation or close of day&rsquo;s activities.</li><li>
Prepares daily bookkeeping reports.</li><li>
May make minor repairs to testing devices and other office equipment. Prepares, cleans, and maintains work area and testing devices daily.</li><li>
May be required to provide own transportation to remote locations.</li><li>
May be required or assigned to work extended hours alone for periods of time exercising independent judgment.</li><li>
Attends work regularly and observes approved work hours in accordance with agency leave and attendance policies.</li><li>
Perform other duties as assigned.</li></ul><div>
</div></div><div><b>
Qualifications</b><div></div><p><b><br>
GENERAL QUALIFICATIONS and REQUIREMENTS:</b></p><p><b>
Education</b> &ndash; Graduation from a standard senior high school or the equivalent.</p><p><b>
Experience</b> &ndash; Minimum of one (1) year of general office, volunteer, or customer service experience. Cash handling experience is preferred but not required. Must pass certification with 80% or better score to advance to License and Permit Specialist II.</p><p><b>
Licensure and/or Certification</b> &ndash; Valid driver license required. If hired with a valid out of state driver license, a Texas license must be obtained within ninety (90) days of moving to Texas. If moving within the state of Texas, a valid Texas license must be obtained within thirty (30) days.<br>
Certification as a Commercial Knowledge Examiner (CCKE) is required. Certification is required within the first six months of employment. Must re-certify based on Federal Motor Carrier Safety Administration requirements to remain qualified for the position.</p><p><b>
Regulatory Knowledge</b> &ndash; Working knowledge of, or the ability to rapidly assimilate information related to TXDPS, State and Federal regulations, legislation, guidelines, policies and procedures.</p><p><b>
Interpersonal Skills </b>&ndash; Must demonstrate an ability to exercise poise, tact, diplomacy and an ability to establish and maintain positive, working/professional relationships with internal/external customers.</p><p><b>
Organizational and Prioritization Skills</b> &ndash; Must be organized, flexible, and able to effectively prioritize in a multi-demand and constantly changing environment; able to meet multiple and sometimes conflicting deadlines without sacrificing accuracy, timeliness or professionalism.</p><p><b>
Presentation/Communication Skills</b> &ndash; Must be able to construct and deliver clear, concise, and professional presentations to a variety of audiences and/or individuals.</p><p><b>
Research and Comprehension </b>&ndash; Must demonstrate ability to quickly and efficiently access relevant information, and be able to utilize and/or present research and conclusions in a clear and concise manner.</p><p><b>
Analytical Reasoning/Attention to Detail</b> &ndash; Must demonstrate an ability to examine data/information, discern variations/similarities, and be able identify trends, relationships and causal factors, as well as grasp issues, draw accurate conclusions, and solve problems.</p><p><b>
Technology (computers/hardware/software/operating systems) </b>&ndash; Must possess appropriate levels of proficiency with utilized software and systems and be able to learn new software/systems. Demonstrated proficiency with Microsoft Office Suite (Word, Excel, PowerPoint, Outlook). Ability to use standard office equipment such as a calculator or adding machine, automated equipment and software, copier, facsimile, and folding or labeling machines.</p><p><b>
Confidentiality and Protected Information</b> &ndash; Must demonstrate an ability to responsibly handle sensitive and confidential information and situations, and adhere to applicable laws/statutes/policies related to access, maintenance and dissemination of information.</p><p><b>
Safety</b> &ndash; Must be able to work in safe manner at all times, avoiding shortcuts that have potential adverse results/risks, and must be able to comply with safety standards and best practices.</p><p><b>
Travel and/or Schedule </b>&ndash; This position requires the possibility of extended work hours as early as 7:00 am to as late as 8:00 pm. Weekend work may be required.</p><p><b>
PHYSICAL and/or ENVIRONMENTAL DEMANDS:</b><br>
The physical and environmental demands described here are representative of those encountered and/or necessary for the employee to successfully perform the essential functions of this job; reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.</p><ul><li>
Environment: Office, Outdoors, Vehicle;</li><li>
Ambulatory skills, e.g. stand, walk, sit;</li><li>
Hand-eye coordination and arm/hand/finger dexterity;</li><li>
Ability to speak, hear, and exercise visual acuity;</li><li>
Ability to transfer weights of fifty (50) pounds anticipated for this position;</li><li>
Driving requirements: High, 4-5 times per week;</li><li>
Travel requirements: Moderate, 2 times per week.</li></ul><p><b>
State of Texas Benefits and Retirement Information: </b><b>https://www.ers.texas.gov/</b></p><p><b>
Current DPS employees who submit applications for posted DPS positions shall notify their immediate supervisor in writing.</b></p><p><b>
A DPS employee who is selected for a position in the same salary group and state title as their current position will be transferred with no salary change.</b></p><p><b>
A DPS employee who is selected for a position in their current salary group with a new state title </b><b><i>may receive an increase of no more than 3.4% over their current salary regardless of posted salary.</i></b></p><p><b>
Salary is contingent upon qualifications and is subject to salary administration and budgetary restrictions.</b></p><p>
DUE TO THE HIGH VOLUME OF APPLICATIONS WE DO NOT ACCEPT TELEPHONE CALLS. ONLY CANDIDATES SELECTED FOR INTERVIEW WILL BE CONTACTED.</p><p><b>
State of Texas retirees may be rehired for full-time, non-commissioned positions only under very specific </b><b>circumstances.</b></p></div></div>

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