software product specialist

United Imaging Intelligence

<div>
 
 
 Job Description
 
 
 
 We are seeking a motivated AI Product Specialist to join our team. In this role, you will be responsible for understanding our AI products and their market landscape, and supporting sales and marketing initiatives. You will play a crucial role in communicating with customers, providing training, and ensuring successful product deployment.
 
 
 
 
 
 
 Key Responsibilities
 
 
 
 1.
 
 Product Knowledge and Strategy Development
 
 
 <ul>
 <li>
 Gain a comprehensive understanding of our AI products, including their selling points, market positioning, and competitor strategies.
 </li>
 <li>
 Assist in the formulation of market strategies and the creation of promotional materials for designated regions.
 </li>
 </ul>
 
 2.
 
 Market Research
 
 
 <ul>
 <li>
 Conduct thorough market research within assigned regions, focusing on clinical workflows, competitor features, market pricing, and business models.
 </li>
 </ul>
 
 3.
 
 Customer Communication and Sales Support
 
 
 <ul>
 <li>
 Engage with customers to understand their needs and provide tailored product recommendations.
 </li>
 <li>
 Collaborate with the sales team to prepare bid documents for tenders and achieve sales targets.
 </li>
 </ul>
 
 4.
 
 Marketing Activities and Presentations
 
 
 <ul>
 <li>
 Support various marketing initiatives by creating relevant materials based on customer and medical expert requirements.
 </li>
 <li>
 Conduct professional presentations to effectively communicate product benefits.
 </li>
 </ul>
 
 5.
 
 Training and Development
 
 
 <ul>
 <li>
 Provide product training to users, including on-site training sessions.
 </li>
 <li>
 Regularly conduct internal and external training for team members.
 </li>
 </ul>
 
 6.
 
 Product Deployment Coordination
 
 
 <ul>
 <li>
 Coordinate and support the deployment of software products to users, developing and implementing effective deployment plans.
 </li>
 <li>
 Evaluate deployment results and provide timely feedback for continuous improvement.
 </li>
 </ul>
 
 7.
 
 Customer Relationship Management
 
 
 <ul>
 <li>
 Assist in maintaining strong customer relationships by effectively resolving on-site technical issues.
 </li>
 <li>
 Analyze and organize customer needs to promote product usage.
 </li>
 </ul>
 
 8.
 
 User Feedback and Product Iteration
 
 
 <ul>
 <li>
 Collect and relay user issues to the development team to assist in product iteration and enhancement.
 </li>
 </ul>
 
 
 
 
 
 Qualifications
 
 
 
 1.
 
 Education
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree or higher in Biomedical Engineering, Medical Imaging, Clinical Medicine, Electronic Engineering, Computer Science, or a related field.
 </li>
 </ul>
 
 2.
 
 Experience
 
 
 <ul>
 <li>
 Previous work experience in medical imaging, medical devices, or healthcare information systems is preferred.
 </li>
 </ul>
 
 3.
 
 Skills
 
 
 <ul>
 <li>
 Excellent communication skills with a strong sense of responsibility and self-motivation.
 </li>
 <li>
 Strong logical analysis and problem-solving abilities.
 </li>
 <li>
 Proficiency in using Office software for product and data presentations.
 </li>
 </ul>
 
 4.
 
 Travel
 
 
 <ul>
 <li>
 Willingness and ability to travel as required
 </li>
 </ul>
 
 
</div>

AI Product Specialist

eXerp

<div>Exerp, is the world&rsquo;s leading provider of Enterprise systems for the health &amp; fitness industry. Through our main Software-as-a-Service ERP product, The Exerp Platform, Exerp has been focusing on solving the specific needs of the large health &amp; fitness operators. Exerp is now used in more than 1,600 clubs and by over 6,000,000 members in 4 continents. 
IT Product Specialist (Remote) 
We are looking for an IT Product Specialist to join our U.S based team and primarily focus on working closely with our North America based customers. In this role you will gain in depth knowledge of the Exerp platform and work with our customers to ensure our technology continues to provide value and ensure their long-term success. To accomplish this, you will help onboard new customers, gather requirements for new solutions, advise on best use of the system, and troubleshoot issues. This is a very dynamic position that will require a blend of technical and business analysis skills. A solid technical aptitude, strong analytical skills, and the ability to understand complex processes are required for this position. 
Duties and Responsibilities:<ul><li>
Analyze and resolve often complex issues using your technical acumen and your unrelenting troubleshooting skills</li><li>
Build an advanced knowledge of the configuration options and capabilities of our Enterprise fitness chain management products</li><li>
Be in daily contact with our clients and deliver the best possible client experience through tickets, meetings and phone calls</li><li>
Understand, reproduce, and report issues to our Engineering teams.</li><li>
Provide business consulting and product expertise to customers, enabling comprehensive solutions to be delivered</li><li>
Interpret, fully understand, and document client business requirements and needs</li><li>
Collaborate with other internal departments to achieve customer satisfaction and resolve customer issues</li></ul> 
Competencies, Traits and Experience:<ul><li>
Bachelor&rsquo;s degree, preferably in a technical field</li><li>
At least 2 years of experience of working in IT Technical Support, as a Business Analyst, or similar client facing role supporting software applications</li><li>
Experience driving and handling production related incidents</li><li>
Excellent communication skills both written and verbally through all levels of organizations both internally and externally</li><li>
Experience with technical solutions, business processes and have an analytic and methodical approach to problem solving</li><li>
Strong organizational skills with ability to multitask and prioritize deadlines in a fast-paced environment</li><li>
Familiarity with databases and datasets for extraction and conversion into useful business information</li><li>
Ability to travel up to 15% annually both in North America and occasionally to our headquarters in Copenhagen</li></ul> 
Other Skills and Abilities:
The following skills would be an advantage but are not required to start in the position: 
<ul><li>
Knowledge or experience of the Health and Fitness industry</li><li>
Experience supporting complex ERP systems</li><li>
Experience with Web-services and API&rsquo;s (SOAP/REST)</li><li>
Experience using SQL to write, extract and update data when required</li><li>
Experience analyzing system logs using Elasticsearch/Kibana</li></ul> 
Soft Skills:<ul><li>
You are curious and want to learn from others</li><li>
You are a team-player, willing to go the extra mile for our clients and your colleagues</li><li>
You enjoy having daily contact with our clients</li><li>
You can work independently and in a collaborative team environment</li><li>
You have a pro-active mindset</li><li>
You have a general solid interest in IT</li><li>
You are resilient and you pay attention to detail</li></ul> 
More About Exerp
We are an industry-leading, international team of talented and easy-going professionals who thrive in a supportive, diverse culture of trust and mutual respect. As industry leaders, we take pride in sharing our expertise and knowledge within the sector and we value being generous &ndash; with time, intelligence and knowledge.
We combine technical expertise and know-how, world-class experience, innovation and a burning desire to bring out the best in our people and our business partners.
We integrate our expertise, our experience, our systems, our values and our people with those of our customers. This is achieved by listening and exploring possibilities; by integrating learnings and knowledge. It requires collaboration and trust. When challenges arise, we are responsive, calm, pragmatic and have the experience and creativity to find the right solutions &ndash; and to apply the lessons learned along the way. 
We got here by blending traditional values like hard work, trust and not taking ourselves too seriously, with razor-sharp professionalism, deep specialist knowledge and hard-earned experience. We believe
that to work with the best, you must be the best. This means we never stop learning and improving what we do &ndash; and how we do it.
Our clients are some of the largest and best-known fitness chains in the world. They have strong brands and loyal customers who demand a seamless experience &ndash; from taking out a membership, to signing up for group classes or personal training, to processing monthly payments in various ways. Our customers rely on us to streamline their business and do it quietly, smoothly and with expert attention to detail.
Our workplaces reflect our culture and allow us to live our values while servicing our clients&rsquo; needs. The environment &ndash; whether in West Palm Beach, Sydney, Copenhagen or anywhere else in the world &ndash; is modern, well-equipped, relaxed, open and welcoming. We create shared places where people interact, connect, share and have the freedom to let their creativity loose.
At the same time, we provide the best tools and the right space for our specialists to work efficiently and expertly. Whether it&rsquo;s a chat by the coffee machine or a transatlantic brainstorm in our video conference rooms, we work with passion, energy and style. Visit Exerp's website for more information: http://www.exerp.com 
Xplor Technologies/Exerp is an equal opportunity employer dedicated to building a diverse and inclusive workplace. Our company thrives upon the mutual respect and understanding between its employees, and as such, all qualified applicants/employees will receive consideration for employment without regard to that individual&rsquo;s age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), gender, gender identity, sexual orientation, veteran status, physical or mental disability, genetic information, ethnicity, citizenship, or any other characteristic protected by law. 
Xplor Technologies/Exerp maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflects the Company's differing products, industries and lines of business. Candidates are typically placed into the range based on the preceding factors as well as internal peer equity.</div>

IT Product Specialist

ByteCrew

<div>
 
 Role Summary
 
 
 
 We are recruiting a Software Asset Specialist to own end-to-end software license management &mdash; discovery,
 
 
 entitlement reconciliation, optimisation, and audit readiness for enterprise software estates.
 
 
 
 Key Responsibilities
 
 
 
 <ul>
 <li>
 Operate the SAM tool (Flexera, ServiceNow SAM Pro, Snow, USU) for discovery + reconciliation.
 </li>
 <li>
 Maintain entitlement records: contracts, true-ups, true-downs, renewals.
 </li>
 <li>
 Run effective-license-position (ELP) cycles for major vendors (Microsoft, Oracle, IBM, Adobe).
 </li>
 <li>
 Identify optimisation opportunities (right-sizing, harvesting, edition changes).
 </li>
 <li>
 Prepare for and respond to publisher audits.
 </li>
 <li>
 Liaise with procurement, finance, and IT operations on license events.
 </li>
 <li>
 Maintain documentation and SAM playbooks.
 
 
 
 </li>
 </ul>
 
 Required Qualifications
 
 
 
 <ul>
 <li>
 Bachelor's degree in IT, Business, or equivalent.
 </li>
 <li>
 4+ years in software-asset / license management.
 </li>
 <li>
 Strong knowledge of Microsoft, Oracle, IBM, Adobe licensing models.
 </li>
 <li>
 Hands-on with one major SAM tool (Flexera, ServiceNow SAM Pro, Snow, USU, or equivalent).
 </li>
 <li>
 Familiarity with discovery sources (SCCM/MECM, Intune, Tanium, Lansweeper).
 </li>
 <li>
 Strong Excel + reporting skills.
 </li>
 <li>
 Professional English &mdash; mandatory.
 
 
 
 </li>
 </ul>
 
 Preferred / Nice To Have
 
 
 
 <ul>
 <li>
 Working knowledge of Arabic is a plus.
 </li>
 <li>
 IAITAM CSAM / CHAMP / CITAD certifications.
 </li>
 <li>
 Cloud licensing (Azure, AWS, M365 E3/E5) optimisation experience.
 
 </li>
 </ul>
</div>

Software Asset Specialist

REGAL

<div>
 ABOUT US:
 
 
 Founded in 2020, Regal is the AI Agent Platform. Regal gives every company the tools to transform customer communications with delightful AI Agents that are connected to your data, easy to customize and monitor, always-available, and ready to take action. Power better support, sales and operations &ndash; with way less effort. Our founders, Alex Levin and Rebecca Greene helped build Angi (Angie&rsquo;s List, HomeAdvisor and Handy) to over $1.5B in revenue.
 
 
 Based in Manhattan, we&rsquo;re building an in-person culture of entrepreneurs who want to win and build something meaningful. We&rsquo;re backed by top investors including Founder Collective, Homebrew and Emergence Capital.
 
 
 Come join us as we create a category-defining company, and follow Regal's company page on LinkedIn to stay up-to-date on our journey and current job openings!
 
 
 
 ABOUT THE ROLE:
 
 
 We believe that ten years from now, 90% of businesses interactions with their customers will be handled by autonomous AI Agents. This role is at the forefront of defining those AI Agents that all of us will speak to.
 
 
 The AI Agent Product Specialist role starts with two weeks of intensive training where you will learn to build AI Agents using the Regal AI Agent Platform. Get up to speed on our prompting best practices, function building, and the Regal Operating System. From then on, you&rsquo;re writing the script. We view this role as a jumping off point for entry-level talent looking to start their careers in the exploding field of AI. After 1-2 years in this role, you will be prepared to take on more senior roles at Regal in engineering, product management or customer success.
 
 
 AI Product Specialists at Regal own the creation and refinement of voice prompts, and conversation flows of AI Agents. You&rsquo;ll blend prompt engineering techniques with user-focused product sense to deliver natural, brand-aligned interactions that meet business objectives. You&rsquo;ll become an expert at the different settings/toggles/techniques that STT providers, TTS providers and LLMs expose to tune the performance of AI Agents. And with new use cases, you&rsquo;ll pioneer new prompt engineering techniques, build new functions and deliver product feedback to the Regal product and engineering teams on new feature sets to enhance AI Agent performance. Finally, you&rsquo;ll own Quality Control and testing of AI Agents to ensure they meet quality standards.
 
 
 
 RESPONSIBILITIES:
 
 
 
 <ul>
 <li>
 Understand customer requirements: Work with AI Forward Deployed engineers to understand customer use cases, requirements for AI agents and their business objectives. Review customer&rsquo;s existing human agent call recordings, scripts, training documents, FAQs/knowledge bases and brand guidelines to inform their AI Agent
 </li>
 <li>
 Shape Conversational Experiences: Build AI Agents on the Regal AI Agent Platform leveraging prompt engineering and conversational flows; tune AI agent settings (STT, LLM, TTS) to achieve the conversational quality that is Regal&rsquo;s signature and that meets customer&rsquo;s requirements and business objectives.
 </li>
 <li>
 Build Custom Functions/Tooling: Understand the limitations of LLMs and where code is needed to achieve certain use cases/performance. Use your coding chops to build custom functions that allow your AI Agents to take actions such as validate zip code, schedule callback, update profile
 </li>
 <li>
 QA Test: Develop test cases and thoroughly test your AI Agents to ensure they pass Regal and the customer&rsquo;s quality bar. Develop tooling, where needed, to scale QA testing and deliverables to build customers&rsquo; confidence in AI Agents so they don&rsquo;t have to put QA hours against it
 </li>
 <li>
 Iterate &amp; Learn: Review agent performance in partnership with AI Forward Deployed Engineer who owns the client relationship. Iterate the AI Agent based on customer success criteria
 </li>
 <li>
 Codify Best Practices: Leverage, share, and document best practices for building AI Agents and achieving certain use cases. Participate in prompt engineering forums and research best practices to add to our own techniques. Document what we&rsquo;ve learned in a digestible way for internal and external consumption
 </li>
 <li>
 Deliver Product Feedback: Work closely with Regal PMs and Engineers to give feedback on the Regal AI Agent Platform. As the primary user of the product, you&rsquo;ll spot issues, product gaps, and new capabilities that will help you deliver better performing AI Agents faster - help inform these features!
 </li>
 <li>
 Support Sales Demos: Work with the sales team to build AI Agent MVPs during the sales process to demo agent capabilities to prospects
 
 
 
 
 
 </li>
 </ul>
 
 ABOUT YOU:
 
 
 
 <ul>
 <li>
 Technical Chops: You&rsquo;ve received a Bachelor&rsquo;s or Master&rsquo;s degree in a technical field (i.e. Computer Science, Engineering, Data Science) or have equivalent experience with prompt engineering
 </li>
 <li>
 Professional Work Experience: You have 1-2 year(s) of work or internship experience at start-up tech companies, or impressive personal/school projects that you can provide documentation for
 </li>
 <li>
 Demonstrated Curiosity for AI &amp; Voice: You&rsquo;re excited about the potential of Voice AI, and keep up with the latest products in the space. You&rsquo;ve experimented with conversational design or prompt engineering for a school, work or personal project.
 </li>
 <li>
 Analytical Thinking &amp; Problem Solving: You see beyond the immediate ask, being able to break down problems into their component parts and tackle them iteratively. The ideal candidate likes to tinker and try new approaches, borrowing ideas from others and building from their own previous experiences
 </li>
 <li>
 Time Management Skills: You know how to prioritize among competing tasks (or ask for help when needed), manage deadlines, and proactively keep your team &amp; other stakeholders in the loop
 </li>
 <li>
 Relentless Ownership: You own accountability for the success of your work, making smart trade-offs, iterating quickly, and doing whatever it takes to ship on time. &ldquo;Not my problem&rdquo; isn&rsquo;t in your vocabulary
 </li>
 <li>
 Entrepreneurial DNA: You&rsquo;re considering being a founder one day. You thrive in fast-paced, ambiguous environments and absorb everything. Adaptability and growth mindset are qualities that help you navigate change and complexity with ease
 
 
 
 
 
 </li>
 </ul>
 
 AI Product Specialist vs. AI Forward Deployed Engineer - What's the Difference?
 
 
 
 <ul>
 <li>
 The AI Product Specialist is more internal-facing, part of a centralized team using the Regal AI Agent Platform to build and test AI agents, codifying best practices and processes for AI Agent development and QA testing, and giving feedback to our product and engineering teams on how the platform needs to evolve (as well as building demos for the sales and marketing teams and working on internal projects). AI Product Specialists have a technical degree, but only 0-2 years of previous experience.
 </li>
 <li>
 The AI Forward Deployed Engineer is more customer-facing, owning the launch and overall success of each AI Agent deployment and customer relationship, ensuring AI Agents can successfully integrate into the customer&rsquo;s existing systems and workflows and achieve their business goals (as well as growing revenue by identifying more use cases and opportunities for AI Agents). AI Forward Deployed Engineers have 3+ years in a technical customer-facing role (e.g., Solutions Engineer, Implementation Consultant) or have PM experience in a tech environment
 
 
 
 
 
 </li>
 </ul>
 
 BENEFITS/PERKS:
 
 
 
 <ul>
 <li>
 We care about your health!
 </li>
 <li>
 Medical, Dental, and Vision plans - 80% covered by the company
 </li>
 <li>
 Flexible PTO &amp; 11 paid holidays/year
 </li>
 <li>
 We care about future you!
 </li>
 <li>
 401k Plan
 </li>
 <li>
 Paid parental leave
 </li>
 <li>
 Pre-tax commuter benefits
 </li>
 <li>
 We care about connection!
 </li>
 <li>
 In-office breakfast and snacks daily
 </li>
 <li>
 Happy hours, team outings, &amp; annual off-sites
 </li>
 <li>
 Complete laptop workstation
 </li>
 <li>
 &amp; more to come!
 
 
 
 
 
 </li>
 </ul>
 
 POSITION LOCATION &amp; OFFICE DETAILS:
 
 
 This position is only available in New York City (HQ- NoMad). Hybrid roles are required in office T/W/TH and encouraged 5x/week.
 
 
 We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
 
 
 The reasonably estimated base salary for this role is provided as a range within this job description. All offers include a competitive equity package and some offers may additionally include a variable compensation component. Actual compensation is determined on an individualized basis taking into consideration factors such as the candidate's skills, location, qualifications, experience, and relevant education or training. In addition, Regal offers a comprehensive set of employee benefits which are listed above. Details about the compensation package will be finalized at the time of offer.
</div>

<div><div>We help the world run better 
At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging &ndash; but it matters. You'll find a place where you can be yourself, prioritize your wellbeing, and truly belong. What's in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed.</div><div></div> 
You will work with customers, identify high‑impact AI use cases in their SAP landscape, and build end‑to‑end solutions in close collaboration with multiple roles at SAP within product &amp; engineering and customer services &amp; delivery. 
You will: 

Work directly with Public Sector customers in UAE to discover, prioritize, and frame AI use cases on top of S/4HANA and SAP BTP. 
<ul><li>
</li></ul>Design and implement end‑to‑end AI solutions: data pipelines from SAP, model selection/integration (SAP Business AI / BTP services), and UI/process integration. 
<ul><li>
</li></ul>Run agile cycles (PoC pilot production), gather user feedback, and drive adoption in real business processes. 
<ul><li>
</li></ul>Act as the &ldquo;bridge&rdquo; between Riyadh Lab customers and global SAP Product &amp; Engineering, feeding requirements, gaps, and patterns into the roadmap. 
<ul><li>
</li></ul><ul><li>Produce reusable accelerators (reference architectures, templates, best practices) that can be scaled across UAE and the region.</li></ul> 
Expectations and tasks:
You are able to translate business challenges into clear technical designs and deliver end‑to‑end, production‑ready solutions. You are confident working directly with customers, leading discovery sessions, delivering demos, and explaining technical trade‑offs in business terms. You are comfortable operating in a forward‑deployed role, taking ownership, collaborating closely with global teams, and staying motivated by creating real, measurable impact for customers. Experience working with local customers and partners is a plus. 
<ul><li>
Solid grounding in data and AI/ML concepts (data modelling, APIs, common AI patterns such as forecasting, classification, copilots/assistants).</li></ul> 
<ul><li>
End to End process knowledge of fundamental Public Sector processes such as Budget Planning, Budget Execution, Grants Management or Funds Management.</li></ul> 

Knowledge of the Public Sector market, its evolution, industry-specific challenges and SAP&rsquo;s industry portfolio 
<ul><li>
</li>
Confident in customer‑facing work and partner-facing work : discovery workshops, demos, handling challenging stakeholders, and explaining technical trade‑offs in business language. 
<li>
</li><li>
Software engineering background (e.g., Python/Java/TypeScript) plus hands‑on experience with SAP BTP, integrations, and at least one major SAP domain (finance, logistics, HR, public sector).</li></ul> 
<ul><li>
Prototyping skills with tools like Claude Code or FIGMA.</li></ul> 
<ul><li>
Comfortable operating like a &ldquo;forward‑deployed&rdquo; engineer: high ownership, ambiguity‑tolerant, collaborative with global teams, and motivated by real impact at customers.</li></ul> 
<ul><li>
Fluent professional proficiency in English and Arabic (both written &amp; spoken) is a must</li></ul> 
Where you belong:
You will be part of a growing AI and industry expert team dedicated to serving customers across the United Arab Emirates. We are building a collaborative, high impact environment that brings together deep AI expertise, strong industry knowledge, and regional understanding to help customers innovate, transform, and lead in their markets.
This team thrives working together on fast-paced projects to turn complex business challenges into practical, scalable solutions. You will find an environment that values curiosity, ownership, and continuous learning, where new ideas are encouraged and real world impact matters.
This is a place for people who enjoy building something new. You will thrive here if you are customer centric, motivated by meaningful outcomes, and comfortable navigating fast evolving AI landscape.<div> 
Bring out your best 
SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.
 
 
We win with inclusion 
SAP&rsquo;s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone &ndash; regardless of background &ndash; feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world. 
 
SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com. 
 
For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training. 
 
Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability, in compliance with applicable federal, state, and local legal requirements. 
 
Successful candidates might be required to undergo a background verification with an external vendor.</div><div></div><div> 
AI Usage in the Recruitment Process</div><div>
For information on the responsible use of AI in our recruitment process, please refer to our Guidelines for Ethical Usage of AI in the Recruiting Process.
</div>Please note that any violation of these guidelines may result in disqualification from the hiring process. 
 
Requisition ID: 450279 | Work Area: Solution and Product Management | Expected Travel: 0 - 10% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations: #LI-Hybrid</div>

AI Product Specialist for Public Sector

Zones IT Solutions

<div>
 
 Description
 
 
 
 Company Overview:
 
 
 When it comes to IT solution providers, there are a lot of choices. But when it comes to providers with innovative and differentiating end-to-end service offerings, there&rsquo;s only one: Zones &ndash; First Choice for IT.TM
 
 
 Zones is a Global Solution Provider of end-to-end IT solutions with an unmatched supply chain. Positioned to be the IT partner you need, Zones, a Minority Business Enterprise (MBE) in business for over 35 years, specializes in Digital Workplace, Cloud &amp; Data Center, Networking, Security, and Managed/Professional/Staffing services. Operating in more than 120 countries, leveraging a robust portfolio, and utilizing the highest certification levels from key partners, including Microsoft, Apple, Cisco, Lenovo, Adobe, and more, Zones has mastered the science of building digital infrastructures that change the way business does business ensuring whatever they need, they can Consider IT Done. Follow Zones, LLC on Twitter @Zones, and LinkedIn and Facebook.
 
 
 
 Position Overview
 
 
 
 The P2P Specialist (Procure-to-Pay) is responsible for managing the end-to-end invoice lifecycle, ensuring accurate processing, timely payments, and effective resolution of discrepancies. The role focuses on handling exception-driven transactions, maintaining vendor account accuracy, and ensuring invoices are processed and settled in line with defined timelines and controls.
 
 
 
 What You&rsquo;ll Do As a P2P Specialist
 
 
 
 Employees employed in the role of P2P Specialist shall be required to apply their independent mind and demonstrate intellectual abilities in their decision-making.
 
 
 The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
 
 
 <ul>
 <li>
 Minimum level of invoices processed per day to be set upon hire.
 </li>
 <li>
 Review and process invoices requiring validation, ensuring correct matching with PO/GRN and contract terms
 </li>
 <li>
 Investigate and resolve blocked invoices due to pricing differences, quantity mismatches, or missing receipts
 </li>
 <li>
 Perform vendor statement reconciliations and clear open items in a timely manner
 </li>
 <li>
 Prepare and validate invoices for payment, ensuring completeness and accuracy prior to payment runs
 </li>
 <li>
 Execute scheduled payment runs and verify payment outputs
 </li>
 <li>
 Monitor AP aging and proactively address overdue or unresolved balances
 </li>
 <li>
 Validate GL coding, tax (VAT), and posting accuracy before final processing
 </li>
 <li>
 Support month-end activities by identifying unrecorded liabilities and pending invoices
 </li>
 <li>
 Maintain proper documentation and ensure transactions are audit-ready
 </li>
 <li>
 Consistently meet productivity, accuracy, and SLA KPIs including invoice cycle time, processing accuracy, EDI success rate, debit aging control, and vendor issue resolution within defined timelines.
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 What will you bring to the team:
 
 
 <ul>
 <li>
 3+ years of hands-on experience in Accounts Payable / P2P operations in a high-volume environment
 </li>
 <li>
 Strong experience handling:
 </li>
 <ul>
 <li>
 Invoice exceptions (blocked, unmatched, incorrect pricing)
 </li>
 <li>
 Vendor reconciliations and open item resolution
 </li>
 </ul>
 <li>
 Clear understanding of:
 </li>
 <ul>
 <li>
 Invoice lifecycle (receipt to payment)
 </li>
 <li>
 AP aging and outstanding balance drivers
 </li>
 </ul>
 <li>
 Large ERP experience preferred (D35, Dynamics AX is a plus)
 </li>
 <li>
 Good problem-solving skills focus on meeting strict deadlines.
 </li>
 <li>
 Intermediate Excel skills preferred
 </li>
 <li>
 Ability to manage vendor queries and resolve issues within defined timelines
 </li>
 <li>
 Leads by example by taking accountability and ownership of responsibilities.
 
 </li>
 </ul>
 Education
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in accounting, Finance, Business Administration (Finance preferred), or an equivalent field
 </li>
 <li>
 Master&rsquo;s degree and/or advanced qualifications are not mandatory, but are a plus.
 
 
 </li>
 </ul>
 Zones offers a comprehensive Benefits package
 
 
 At Zones, we are committed to fostering an inclusive and diverse workplace where every team member is valued and supported. We offer life insurance, optional health insurance, EOBI, and a voluntary pension scheme in line with Company policy. Employees also enjoy additional perks such as Complimentary meals, and access to our in-house gym.
 
 
 We take pride in being an equal opportunity employer and remain dedicated to maintaining a workplace free from discrimination of any kind. If you are passionate about driving innovation in IT, sales, engineering, or operations, Zones provide a dynamic and collaborative environment to help you grow your career.
 
 
 All qualified applicants will receive consideration for employment and will not be discriminated against based on
 
 
 race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, age, genetic information, or pregnancy.
 
 
</div>

P2P Specialist

Zones

<div>Description 
 
 
Company Overview: 
When it comes to IT solution providers, there are a lot of choices. But when it comes to providers with innovative and differentiating end-to-end service offerings, there&rsquo;s only one: Zones &ndash; First Choice for IT.TM
Zones is a Global Solution Provider of end-to-end IT solutions with an unmatched supply chain. Positioned to be the IT partner you need, Zones, a Minority Business Enterprise (MBE) in business for over 35 years, specializes in Digital Workplace, Cloud &amp; Data Center, Networking, Security, and Managed/Professional/Staffing services. Operating in more than 120 countries, leveraging a robust portfolio, and utilizing the highest certification levels from key partners, including Microsoft, Apple, Cisco, Lenovo, Adobe, and more, Zones has mastered the science of building digital infrastructures that change the way business does business ensuring whatever they need, they can Consider IT Done. Follow Zones, LLC on Twitter @Zones, and LinkedIn and Facebook.
Position Overview: 
The P2P Specialist (Procure-to-Pay) is responsible for managing the end-to-end invoice lifecycle, ensuring accurate processing, timely payments, and effective resolution of discrepancies. The role focuses on handling exception-driven transactions, maintaining vendor account accuracy, and ensuring invoices are processed and settled in line with defined timelines and controls. 
What you&rsquo;ll do as a P2P Specialist: 
Employees employed in the role of P2P Specialist shall be required to apply their independent mind and demonstrate intellectual abilities in their decision-making.
The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.<ul><li>
Minimum level of invoices processed per day to be set upon hire.</li><li>
Review and process invoices requiring validation, ensuring correct matching with PO/GRN and contract terms</li><li>
Investigate and resolve blocked invoices due to pricing differences, quantity mismatches, or missing receipts</li><li>
Perform vendor statement reconciliations and clear open items in a timely manner</li><li>
Prepare and validate invoices for payment, ensuring completeness and accuracy prior to payment runs</li><li>
Execute scheduled payment runs and verify payment outputs</li><li>
Monitor AP aging and proactively address overdue or unresolved balances</li><li>
Validate GL coding, tax (VAT), and posting accuracy before final processing</li><li>
Support month-end activities by identifying unrecorded liabilities and pending invoices</li><li>
Maintain proper documentation and ensure transactions are audit-ready</li><li>
Consistently meet productivity, accuracy, and SLA KPIs including invoice cycle time, processing accuracy, EDI success rate, debit aging control, and vendor issue resolution within defined timelines.</li></ul>
What will you bring to the team:
Requirements<ul><li>
3+ years of hands-on experience in Accounts Payable / P2P operations in a high-volume environment
</li><li>Strong experience handling:
<ul><li>Invoice exceptions (blocked, unmatched, incorrect pricing)
</li><li>Vendor reconciliations and open item resolution
</li></ul></li><li>Clear understanding of:
<ul><li>Invoice lifecycle (receipt to payment)
</li><li>AP aging and outstanding balance drivers
</li></ul></li><li>Large ERP experience preferred (D35, Dynamics AX is a plus)</li><li>
Good problem-solving skills focus on meeting strict deadlines.
</li><li>Intermediate Excel skills preferred</li><li>
Ability to manage vendor queries and resolve issues within defined timelines</li><li>
Leads by example by taking accountability and ownership of responsibilities.</li></ul>
Education<ul><li>
Bachelor&rsquo;s degree in accounting, Finance, Business Administration (Finance preferred), or an equivalent field
</li><li>Master&rsquo;s degree and/or advanced qualifications are not mandatory, but are a plus.
</li></ul>Zones offers a comprehensive Benefits package
At Zones, we are committed to fostering an inclusive and diverse workplace where every team member is valued and supported. We offer life insurance, optional health insurance, EOBI, and a voluntary pension scheme in line with Company policy. Employees also enjoy additional perks such as Complimentary meals, and access to our in-house gym.
We take pride in being an equal opportunity employer and remain dedicated to maintaining a workplace free from discrimination of any kind. If you are passionate about driving innovation in IT, sales, engineering, or operations, Zones provide a dynamic and collaborative environment to help you grow your career.
All qualified applicants will receive consideration for employment and will not be discriminated against based on
race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, age, genetic information, or pregnancy.
#LI-SY1</div>

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