software program manager

Hologic

<div><p><b>Program Manager &ndash; Software</b></p>
<p><b>
Job Summary:</b></p>
<p>
The Program Manager - Software owns complex, technically challenging software programs (SaMD and SiMD), for new products and improvements to existing products, from initiation through maintenance. This role bridges technical engineering with business strategy to maximize product performance and patient safety. They lead cross-functional teams ensuring effective completion of the program. They act as the primary liaison between project teams and senior leadership providing transparent reporting on budgets, timelines, and milestones. At this level, they will bring wide-ranging experience and use professional concepts paired with company objectives to resolve complex issues in creative and effective ways. They build robust internal networks and lead in the development and training for best practices.</p><br>
<p></p>
<p><b>
Essential Duties and Responsibilities:</b></p>
<p><i>
The incumbent may be asked to perform other function-related activities in addition to the below-mentioned responsibilities as reasonably required by business needs.</i></p>
<ul>
<li>Program Leadership: Lead cross-functional core teams (R&amp;D, Quality, Operations, Marketing, etc.) through the execution of the software development lifecycle (SDLC) for medical device products. Build and manage the integrated schedule and balance resourcing against it providing updates through project scorecards. Manage initial scope definition and prevent scope creep. Author project charters where required. Hold owners accountable for functional QMS and business deliverables. Lead preparation and execution of stage-gate reviews. Resolve conflicts. Identify and manage interdependencies with other projects.</li>
<li>Stakeholder Communication: Serve as the primary liaison between project teams and leadership, providing transparent reporting. Act as point of escalation if needed.</li>
<li>Risk and Issue Management: Proactively identify, assess, and mitigate program-level risks and issues, developing contingency plans and initiating corrective actions when needed. Manage lessons learned.</li>
<li>Compliance: Ensure all software development processes adhere to international standards, including IEC 62304 (Software Lifecycle), ISO 13485 (Quality Management), and FDA 21 CFR Part 820. Additionally, ensure compliance with Hologic business SOPs.</li>
<li>Continuous Improvement and Change Management: Drive process improvements and implement best practices to enhance PMO operational efficiency. Participate in and lead capability builds. Utilize professional development to stay current in industry best practice. Build on our culture of Quality First and continuous improvement.</li></ul><br>
<p></p>
<p><b>
Qualifications:</b></p>
<p><b>
Education</b></p>
<ul>
<li>Preferred Minimum Non-Technical Degree: College Degree</li>
<li>Preferred Minimum Technical/Advanced Degree: Master&rsquo;s Degree</li>
</ul>
<p><b>Experience
</b></p><ul><li>Preferred Minimum Non-Technical Degree: 5+ years in product-based Project/Program Management (preferably in regulated industry)
<ul><li>Preferred Minimum Technical/Advanced Degree: 5+ years in product-based Project/Program Management (preferably in regulated industry)</li>
<li>Experience in both waterfall and Agile methodologies &ndash; prior project execution under waterfall methodology with phase-gate design control is required.</li>
<li>Experience with SaMD and/or SiMD highly preferred.</li>
<li>Experience leading large, cross functional projects with global reach preferred.</li>
<li>Experience simultaneously leading project teams that may be in different stages of the SDLC preferred.</li>
<li>Experience with ISO and FDA regulations and quality systems and regulations highly beneficial.</li>
<li>Experience with medical device design and development cycles highly beneficial.</li>
<li>Prior experience in software development beneficial.</li>
</ul></li></ul><p><b>Skills</b></p>
<ul>
<li>Soft Skills: Excellent written and verbal communication is integral to this role. Must be able to assess and adapt communication style to seamlessly suit different audiences. Can consistently influence without authority at both lower and higher levels of the organization. Proven history of creating and leading global, high-performing teams with the ability to facilitate group discussion and manage through conflict. Well-organized self-starter with a strong proactive work ethic. Change management training/certification is beneficial.</li>
<li>Technical and Business Expertise: Excellent problem-solving skills. Combines strong technical aptitude with analytical, business management and strategic thinking skills. Can create precise, accurate technical documentation and presentations for both technical and non-technical audiences. Proven success in risk management, design controls, and software project management.</li>
<li>Tools and Governance: Proficiency in: MS Office, Jira, and Confluence; PPM tools such as Smartsheet; dashboard generation and maintenance (PowerBI experience is beneficial). Strong knowledge of Design Controls (21 CFR 820.30), ISO 14971 (Risk Management), ISO-13485 (Medical Devices), and IEC 62304 (Software as a Medical Device) is beneficial.</li>
<li>Certifications: PMP is highly preferred. Certified Scrum Professional (CSP) and Certified Scrum Master (CSM) are beneficial.</li></ul><br>
<p></p>
<div>
<div><p><b>So why join Hologic?</b></p>
<p>We are committed to making Hologic the company where top talent comes to grow. For you to succeed, we want to enable you with the tools and knowledge required and so we provide comprehensive training when you join as well as continued development and training throughout your career. We offer a competitive salary and annual bonus scheme, one of our talent partners can discuss this in more detail with you.</p>
<p>If you have the right skills and experience and want to join our team, apply today. We can&rsquo;t wait to hear from you!</p>
<p>The annualized base salary range for this role is $114,800 - $179,500 and is bonus eligible. Final compensation packages will ultimately depend on factors including relevant experience, skillset, knowledge, geography, education, business needs and market demand.</p>
<p>Agency and Third-Party Recruiter Notice: Agencies that submit a resume to Hologic must have a current executed Hologic Agency Agreement executed by a member of the Human Resource Department. In addition Agencies may only submit candidates to positions for which they have been invited to do so by a Hologic Recruiter. All resumes must be sent to the Hologic Recruiter under these terms or they will not be considered.</p>
<p>As part of our commitment to a fair and accurate evaluation of each candidate's qualifications, we require all applicants to refrain from using AI tools, such as generative AI or automated writing assistance, during any stage of the interview process. Responses influenced by AI may result in disqualification. We appreciate your understanding and cooperation in ensuring a transparent and equitable selection process.</p>
<p>Hologic, Inc. is proud to be an Equal Opportunity Employer inclusive of disability and veterans.</p>
<p>#LI-RT1</p></div></div></div><p></p>

Program Manager, Software

Lam Research

<div><div><div><div>Requisition ID</div><div><b>
198354</b></div></div><div><div>
Date posted</div><div><b>
04/22/2026</b></div></div><div><div>
Work Location Model</div><div><b>
On-site Flex</b></div></div><div><div>
Work Location</div><div><b>
Fremont-CA</b></div></div><div><div>
Work Country</div><div><b>
United States</b></div></div></div><div><div><div><div><div><h2 class="jobSectionHeader"><b>
The group you&rsquo;ll be a part of</b></h2>
</div><div><p>
The Customer Support Business Group focuses on enabling our customers with premier customer support throughout their lifecycle with Lam. We drive performance, productivity, safety, and quality of customers installed base performance and deliver service and lifecycle solutions for their most critical equipment and processes.</p></div></div><div><div><h2 class="jobSectionHeader"><b>
The impact you&rsquo;ll make</b></h2>
</div><div><p>
As a Technical Program Manager, you will play a critical role in driving the development and productization of advanced software solutions that power Lam&rsquo;s global Service Business. You will lead cross‑functional teams to deliver high‑quality, scalable products while shaping the long‑term systems architecture that supports engineers, the field and customers worldwide.</p></div></div><div><div><h2 class="jobSectionHeader"><b>
What you&rsquo;ll do</b></h2>
</div><div><ul><li>Drive complex, cross‑functional software programs from concept through implementation and deployment under established direction and strategy</li><li>
Collaborate actively with project teams by participating in planning, execution, and problem‑solving activities to support alignment and delivery</li><li>
Own assigned workstreams and deliverables, proactively tracking progress, implementing corrective actions, and escalating risks or blockers as needed</li><li>
Execute program plans including schedules, dependencies, risk tracking, and issue resolution across geographically distributed teams</li><li>
Translate business needs into actionable technical requirements, user stories, and acceptance criteria in partnership with product and engineering teams</li><li>
Partner with stakeholders across product, engineering, business, marketing, and field teams to support alignment, decision‑making, and successful execution</li><li>
Track and manage feature execution, monitoring progress, quality, and readiness across projects and releases</li><li>
Contribute to the improvement of business systems, integrations, and processes by identifying gaps and driving targeted enhancements</li><li>
Prepare and deliver clear program status updates, metrics, and communications for program stakeholders and leadership</li></ul></div></div><div><div><h2 class="jobSectionHeader"><b>
What you'll do</b></h2>
</div><div><ul><li>Support operational excellence by applying and continuously improving processes, metrics, and delivery best practices</li><li>
Analyze program data, surface insights, and provide fact‑based recommendations to support informed decision‑making</li><li>
Apply and reinforce Agile/SAFe practices, supporting team adoption and continuous improvement in delivery execution</li><li>
Advocate for customer and engineer experience by ensuring solutions meet defined requirements and deliver measurable value</li></ul><div>
Your leadership will accelerate Lam&rsquo;s ability to deliver cutting‑edge service capabilities, strengthen our worldwide support infrastructure, and enable our teams and customers to achieve their strategic goals with confidence.</div></div></div><div><div><h2 class="jobSectionHeader"><b>
Who we&rsquo;re looking for</b></h2>
</div><div><p><b>
Minimum Qualifications:</b></p><ul><li>
Bachelor&rsquo;s degree with 8+ years of experience, or Master&rsquo;s degree with 6+ years of experience, or PhD with 4+ years of experience, or equivalent industry experience</li><li>
8+ years of experience in technical program management, continuous improvement, or related technical or operational roles focused on program execution and delivery</li><li>
Ability to travel up to 10% to engage with field users and gain firsthand understanding of customer, engineering, and operational requirements</li><li>
Demonstrated ability to exercise sound judgment and make effective decisions within defined scope to support implementation of technical, process, or operational improvements</li><li>
Strong working knowledge of business process development, process controls, and aligning work‑item execution to defined organizational goals and outcomes</li><li>
Required tool proficiency: Jira, Confluence, Workboard, or equivalent Agile and OKR platforms</li></ul></div></div><div><div><h2 class="jobSectionHeader"><b>
Preferred qualifications</b></h2>
</div><div><ul><li>Experience or domain knowledge in semiconductor fabrication, equipment operations, or related high‑tech industries</li></ul><ul><li>
Strong understanding of program management methodologies and experience with Product Development &amp; Release (PDR) processes</li></ul><ul><li>
Relevant project/program management certifications such as PMP, CAPM, or Scrum Master</li></ul><ul><li>
Familiarity with OKR (Objectives and Key Results) frameworks for alignment and execution</li></ul><ul><li>
Experience with Lean Six Sigma methodologies; Green Belt or Black Belt certification is a plus</li></ul><ul><li>
Hands-on experience with Agile and/or Waterfall delivery methodologies</li></ul><ul><li>
Proficiency with program and project management tools such as MS Project, QuickBase, OfficeTimeline, or equivalent platforms</li></ul><ul><li>
Experience with organizational change management and adoption methodologies is a plus</li><li>
Demonstrated ability to champion field needs and drive alignment between customer-facing teams and internal organizations</li></ul></div></div><div><div><h2 class="jobSectionHeader"><b>
Our commitment</b></h2>
</div><div><p>
We believe it is important for every person to feel valued, included, and empowered to achieve their full potential. By bringing unique individuals and viewpoints together, we achieve extraordinary results.</p><p>
Lam Research (&quot;Lam&quot; or the &quot;Company&quot;) is an equal opportunity employer. Lam is committed to and reaffirms support of equal opportunity in employment and non-discrimination in employment policies, practices and procedures on the basis of race, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex (including pregnancy, childbirth and related medical conditions), gender, gender identity, gender expression, age, sexual orientation, or military and veteran status or any other category protected by applicable federal, state, or local laws. It is the Company's intention to comply with all applicable laws and regulations. Company policy prohibits unlawful discrimination against applicants or employees.</p><p><i>
Lam offers a variety of work location models based on the needs of each role. Our hybrid roles combine the benefits of on-site collaboration with colleagues and the flexibility to work remotely and fall into two categories &ndash; On-site Flex and Virtual Flex. &lsquo;On-site Flex&rsquo; you&rsquo;ll work 3+ days per week on-site at a Lam or customer/supplier location, with the opportunity to work remotely for the balance of the week. &lsquo;Virtual Flex&rsquo; you&rsquo;ll work 1-2 days per week on-site at a Lam or customer/supplier location, and remotely the rest of the time.</i></p><p><i>
#LI-BW2</i></p></div></div></div><p><b>
Salary</b></p><p>
CA San Francisco Bay Area Salary Range for this position: $104,000.00 - $231,000.00.</p><p>
The above salary range for this position is relevant to applicants that reside or work onsite in the California, San Francisco Bay Area only. Salary offers will depend on factors that include the location you work from, your level, education, training, specific skills, years of experience and comparison to other employees already in this role. Actual salary may vary from salary offered due to numerous factors including but not limited to unpaid time off, unpaid leave, company mandated shutdown, and other relevant factors.</p><p><b>
Our Perks and Benefits</b></p><p><br>
At Lam, our people make amazing things possible. That&rsquo;s why we invest in you throughout the phases of your life with a comprehensive set of outstanding benefits.</p></div></div></div>

Technical Program Manager 4

Dyson

<div>
 <strong>
  About Us
  <br/>
  <br/>
 </strong>
 Dyson is a global technology company that transforms every category it enters where we aim to continue our reputation of being innovative and disruptive. Since our first launch of products in connected space, we have grown fast to several millions of connected machines. As we look toward 2026 and beyond, we are anticipating exponential growth in scale and functionality.
 <br/>
 <br/>
 We want to build reliable, scalable, and secure services and features to support these increasing demands globally with innovative and competitive technologies in IoT, Machine Data Lake, Data Analytics and AI to support our vision.
 <br/>
 <br/>
 We have a &lsquo;You build it, you run it&rsquo; ethos and run all our services within Amazon Web Services (AWS). Our teams are responsible for the architecture, development, testing, and operational support of their services in all environments. We are a global department with teams located in the UK, Singapore, and China and we encourage flexible, independent, and innovative thinking in our engineers to deliver solutions. We are now expanding this mission to Dubai based on Build-Operate-Transfer(BOT) model.
 <br/>
 <br/>
 If you thrive on working in a collaborative, stimulating, dynamic environment and relish difficult software engineering challenges then we&rsquo;d like to speak to you!
 <br/>
 <br/>
 <strong>
  About The Role
  <br/>
  <br/>
 </strong>
 As a Software Engineering Manager (Cloud), you shall build and manage a Cloud Scrum team in Dubai operating under Build-Operate-Transfer (BOT) model by providing strategic leadership guidance and technical mentorship. Your primary mission is to ensure a high-performing engineering team in Dubai that works collaboratively with our existing teams in Singapore and China to ensure seamless integration and successful delivery of technical milestones.
 <br/>
 <br/>
 <strong>
  What You&rsquo;ll Be Doing
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Manage the Cloud scrum team in Dubai and foster a supportive and productive environment that leads to success. Oversee the selection / recruitment of key staffs for the team operating under the Build-Operate-Transfer (BOT) mode.
  </li>
  <li>
   Collaborate with other Cloud scrum teams and the Solution Architect to ensure there is consistent approach and robust support to enable Cloud team to deliver the commitments made to the stakeholders
  </li>
  <li>
   Define a clear vision for your team, crafting growth plans that align local talent development with Dyson&rsquo;s broader organizational goals.
  </li>
  <li>
   Provide guidance to ensure the delivery of robust, production-grade cloud services, emphasizing scalability and security
  </li>
  <li>
   Work with the Head of Cloud to agree and deliver the Cloud objectives to meet the Dyson goals
  </li>
  <li>
   Drive Innovation by proactively identifying emerging technologies, tools and working practices to help continually improve standards.
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  What You Need
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   At least 3 years of experience in managing a team and considerable experience in vendor management.
  </li>
  <li>
   Strong knowledge in designing, building and maintaining scalable Cloud microservices architectures
  </li>
  <li>
   Worked with AWS and has hands on experience with deployment and configuration of AWS services (EC2, ECS, Lambda, API Gateways and etc)
  </li>
  <li>
   Working knowledge with CI/CD techniques and tooling
  </li>
  <li>
   Experience in building production quality cloud services
  </li>
  <li>
   Exposure to Agile working practices
  </li>
  <li>
   Outstanding communication skills
  </li>
  <li>
   An interest in learning new technologies, skills and technique
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Please Apply If You
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Think this sounds fun
  </li>
  <li>
   Want to automate everything
  </li>
  <li>
   Like resolving complicated problems
  </li>
  <li>
   Have experience with some of our technologies and tools
  </li>
  <li>
   Take pride in writing great code
  </li>
  <li>
   Have a strong background in software engineering
  </li>
  <li>
   Enjoys leading a high-achieving team and releasing innovative designs.
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 Dyson is an equal opportunity employer. We know that great minds don&rsquo;t think alike, and it takes all kinds of minds to make our technology so unique. We welcome applications from all backgrounds and employment decisions are made without regard to race, colour, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other any other dimension of diversity.
 <br/>
 <br/>
</div>


Cloud Software Manager

DS0ftware LLC

<p>Are you the organized force that keeps technical teams moving in the right direction? At DSoftware LLC, we don&rsquo;t just build applications; we engineer solutions that power the future of Qatar&rsquo;s digital economy. We are looking for a Software Coordinator who can master the art of balancing technical requirements with project timelines. If you&rsquo;re a natural communicator who can translate complex tech-speak into actionable plans and ensure no detail falls through the cracks, your next big career move starts here.</p><p>About the Company</p><p>DSoftware LLC is a premier software development firm based in Doha, specializing in bespoke enterprise solutions, cloud integration, and agile transformation. We serve a diverse portfolio of clients across the government and private sectors in Qatar. At our core, we believe in &quot;Simplicity through Software,&quot; and we&rsquo;ve built a reputation for delivering high-quality, scalable products that solve real-world business challenges.</p><p>Why Work With Us?</p><ul><li><b>Growth-Centric Culture:</b> We invest in your future with sponsored technical certifications and leadership training.</li><li><b>Modern Work-Life Balance:</b> Enjoy a standard Sunday-to-Thursday work week with flexibility for hybrid remote work.</li><li><b>Tax-Free Earnings:</b> Benefit from Qatar&rsquo;s tax-free environment with a competitive salary paid in full every month.</li><li><b>Relocation Support:</b> For candidates moving to Doha, we offer assistance with visa processing and initial housing.</li><li><b>Premium Benefits:</b> Private health insurance, annual flight tickets to your home country, and performance-based annual bonuses.</li></ul><p>Key Responsibilities</p><ul><li>Act as the primary liaison between software developers, QA testers, and project stakeholders.</li><li>Facilitate daily stand-ups and sprint planning sessions to ensure team alignment.</li><li>Maintain and update project tracking tools (e.g., Jira, Trello, or Azure DevOps).</li><li>Coordinate the software release cycle, ensuring documentation is accurate and deadlines are met.</li><li>Monitor resource allocation and identify potential bottlenecks before they impact delivery.</li><li>Organize and lead user acceptance testing (UAT) sessions with clients.</li><li>Prepare clear, concise progress reports for executive management.</li></ul><p>Skills and Requirements</p><ul><li><b>Agile Mastery:</b> Strong understanding of Scrum and Kanban methodologies.</li><li><b>Technical Literacy:</b> Ability to understand SDLC (Software Development Life Cycle) and discuss technical requirements with developers.</li><li><b>Project Tooling:</b> High proficiency in Jira, Confluence, and Microsoft Project or similar platforms.</li><li><b>Communication:</b> Exceptional verbal and written English (Arabic proficiency is a highly valued bonus).</li><li><b>Problem-Solving:</b> Proven ability to resolve scheduling conflicts and resource constraints quickly.</li><li><b>Experience:</b> 3+ years in a coordination or junior project management role within a software environment.</li><li><b>Education:</b> Bachelor&rsquo;s degree in IT, Computer Science, or Business Administration.</li></ul><p>Apply Now</p><p>Ready to take the lead in a team that values your coordination skills? We&rsquo;ve made our application process simple and transparent. Click the apply button to submit your CV. Our hiring team reviews all applications and will provide feedback or an interview invitation within 5 business days.</p><p><b>Join DSoftware LLC and help us coordinate the next generation of digital innovation in Qatar. Apply Now.</b></p><p>نوع الوظيفة: دوام كامل, دائم</p><p>الراتب المدفوع: QAR١١٬٥٠٠٫٠٠&nbsp;لكل شهر</p><p>موقع العمل: بشكل شخصي</p>

Software Coordinator

HoshiTech Consulting & Engineering

<p><b>Job Title :Technical Program Manager (TPM)</b></p><p><b>Job Overview</b></p><p>HoshiTech Consulting &amp; Engineering is looking for a highly driven Technical Program Manager (TPM) to lead complex, cross-functional technology initiatives across software engineering, product development, and digital transformation projects.</p><p>This is an exciting opportunity to work with innovative teams building scalable tech solutions across multiple industries. If you thrive in fast-paced environments, enjoy solving complex technical challenges, and excel at aligning engineering, product, and business teams&mdash;this role is built for you.</p><p>We offer a collaborative environment, high-impact projects, and strong career growth opportunities in a rapidly expanding technology consulting firm.</p><p><b>Why This Role Is Exciting</b></p><ul><li>Lead end-to-end delivery of high-impact engineering and software programs</li><li>Work directly with senior leadership, engineers, and product teams</li><li>Opportunity to shape technical strategy and execution frameworks</li><li>Exposure to enterprise-scale digital transformation projects</li><li>Fast-growing company with clear career advancement paths</li></ul><p><b>Key Responsibilities</b></p><ul><li>Manage multiple concurrent technical programs from planning to delivery</li><li>Drive Agile/Scrum execution across engineering and product teams</li><li>Coordinate cross-functional teams including developers, QA, DevOps, and stakeholders</li><li>Define program scope, timelines, milestones, and risk mitigation plans</li><li>Track KPIs, delivery progress, and technical dependencies</li><li>Facilitate sprint planning, standups, retrospectives, and release cycles</li><li>Ensure alignment between business goals and technical execution</li><li>Identify process improvements to enhance delivery efficiency</li></ul><p><b>Required Qualifications</b></p><ul><li>4&ndash;8+ years of experience in Technical Program Management, Project Management, or Engineering Management</li><li>Strong understanding of software development lifecycle (SDLC)</li><li>Experience with Agile methodologies (Scrum, Kanban)</li><li>Background in software engineering, computer science, or related technical field</li><li>Proven ability to manage complex, multi-team projects</li><li>Strong communication and stakeholder management skills</li><li>Experience with tools such as Jira, Confluence, Trello, or similar</li></ul><p><b>Preferred Qualifications</b></p><ul><li>Experience in cloud platforms (AWS, Azure, GCP)</li><li>Exposure to enterprise software or SaaS environments</li><li>PMP, PMI-ACP, or Scrum certifications</li><li>Experience in digital transformation or consulting environments</li></ul><p><b>What We Offer</b></p><ul><li>Competitive compensation package</li><li>Career growth in a fast-scaling tech consulting firm</li><li>Exposure to international clients and enterprise projects</li><li>Collaborative and innovation-driven culture</li><li>Opportunities to influence technical strategy and delivery practices</li></ul><p><b>About HoshiTech Consulting &amp; Engineering</b></p><p>HoshiTech Consulting &amp; Engineering is a forward-thinking technology solutions provider specializing in software engineering, digital transformation, and enterprise consulting. We partner with organizations to design and deliver scalable, high-performance technology systems that drive real business impact.</p><p><b>How to Apply</b></p><p>If you are a results-driven Technical Program Manager who enjoys leading technology teams and delivering impactful solutions, we encourage you to apply now. Join us and help shape the future of digital innovation.</p><p>Job Type: Full-time</p><p>Pay: QAR25,000.00 - QAR40,000.00 per month</p><p>Work Location: In person</p>

Technical Program Manager

NiCE

<div><div><p>At NiCE, we don&rsquo;t limit our challenges. We challenge our limits. Always. We&rsquo;re ambitious. We&rsquo;re game changers. And we play to win. We set the highest standards and execute beyond them. And if you&rsquo;re like us, we can offer you the ultimate career opportunity that will light a fire within you.</p></div><p></p><div><br>
<p>
The Program Manager serves an instrumental role in delivering NICE CXone software features to the marketplace. Fulfilling the role as Program Manager will help drive, plan and standardize software development activities from concept to completion. This person is responsible for driving organizational success through governance, standardization, and planning efficiency efforts.<br>
<br>
<b>Major Functions/Responsibility</b></p><br>
<ul>
<li>The Program Manager collaborates with Product Management to disseminate market requirements and concepts into actionable work items for Architects, Software Engineers, and Quality Assurance Engineers.</li>
<li>Execute the product vision through the software development lifecycle to ensure program goals are met.</li>
<li>Interface with teams throughout company to drive, plan, and implement software objectives.</li>
<li>Work closely with Product Management to break down product backlog items and disseminate them into technical requirements.</li>
<li>Drive and lead the team on a daily basis ensuring that team plans, estimates, documents, and products deliver features on schedule and within budget.</li>
<li>Perform the scrum master role for multiple teams.</li>
<li>Identify resource conflicts, influence and facilitate course corrections to fulfill key project milestones.</li>
<li>Provide timely project status updates, risks and issues to all stakeholders.</li>
<li>Coordinate Release Management to schedule, communicate and drive releases onto each environment.</li>
<li>Give clear and timely direction for product and project questions.</li>
<li>Coordinate with Product Management for product launches and technical documentation.</li>
<li>Be an expert with respect to the product line and usability.</li>
<li>Create and communicate visual layouts and proof-of-concepts.</li>
<li>Good understanding of competitive landscape.</li>
<li>Maintain and share deep understanding of the product from the end-user perspective.</li>
<li>Research available technologies and capabilities in order to drive the most effective product solutions.</li>
<li>Participate in continuous process and program improvement that lead to reduced costs, time-to-market and increased predictability.</li>
<li>Occasional travel for client-site visits or industry tradeshows.</li>
<li>May also manage other program or project managers.</li>
<li>Occasional staff selection, coaching, goals, performance, and evaluations.</li>
<li>Share job knowledge, skills and ideas with other employees.</li>
<li>Follow the company Code of Ethics and inContact policies and procedures at all times.</li>
<li>Communicate in an effective and professional way with customers in and outside of inContact.</li></ul><p><br>
<br>
<b>Required Education, Experience and Job Related Skills:</b></p><br>
<ul>
<li>Bachelors or Masters Degree in Computer Science, Information Technology or related field or equivalent work experience required. Technical or industry certifications are preferred in addition to the required education/experience.</li>
<li>8+ years of project leadership in a cross-functional environment</li>
<li>8+ years hands-on experience working in a key software development lifecycle role</li>
<li>8+ year of demonstrated success defining and launching products</li>
<li>8+ years of demonstrated experience writing software specifications</li>
<li>Experience with Agile/Scrum, RUP, and other modern development methodologies &ndash; preferably serving as a Scrum Master</li>
<li>Demonstrated progressive work experience in a lead role</li>
<li>Proactive, responsive and committed to removing roadblocks to fulfill timelines</li>
<li>Strategic thinker, consensus builder</li>
<li>Understands and translates non-technical feature descriptions into structured use cases, requirements, and specifications for technical audiences</li>
<li>Ability to interact well with technical and non-technical people and serve as a bridge to translate complex requirements and concepts</li>
<li>Experience working with and influencing cross-functional teams without formal authority</li>
<li>Strong technical background with experience in communications, telephony, hosted-solutions, or contact center related fields</li>
<li>Strong organizational skills and ability to manage multiple simultaneous projects in a changing and fast paced environment</li>
<li>Excellent facilitation, interviewing, and presentation skills</li>
<li>Excellent written and verbal communications skills</li></ul><br>
<p><br>
<b>Experience Preferred:</b></p><br>
<ul>
<li>Product Management experience using formal techniques and principles</li>
<li>Experience working with graphical user experience and user interface design</li>
<li>Experience working with object-oriented software development, web services, web development or other similar technical products</li>
<li>Understanding of standard engineering processes and software development methodologies</li>
<li>Experience with user acceptance testing, regression testing, integration testing.</li>
<li>PMI, PMP, Certified Scrum Practioner, Certified Scrum Master certifications</li></ul></div><p></p><div><p><b><i><br>
About NiCE
</i></b></p><p><i>NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NiCE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions.
</i></p><p><i>Known as an innovation powerhouse that excels in AI, cloud and digital, NiCE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries.
</i></p><p><i>NiCE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.</i></p></div></div><p></p>

Lead Program Manager

ITWORX

<div><p>Program Manager | Fulltime</p>
<div><h6 class="jobSectionHeader"><b>Job Description:</b></h6>
<p></p><p><b>Job purpose:</b></p>
<p>Responsible for managing a group of projects within a program delivering a certain product or software services. S/he is also responsible for monitoring program performance across the lifecycle starting from initiation until closure to ensure program success. Maintain successful relationships with clients and own growing Business within the program. Participate in enhancing the PM processes and initiatives and act as people manager for all employees within the program; ensuring both high performance and employee engagement.</p>
<p><b>Key accountabilities and decision ownership:</b></p>
<ul><li>Manage the delivery of the assigned program to ensure successful delivery in terms of scope; quality; meeting deadlines; cost; and maintaining customer satisfaction</li>
<li>Review proposals to ensure that the technical scope is covered and in line with the financial proposal and ensure there are no hidden risks</li>
<li>Manage customer expectation and needs; maintain; and enhance customer satisfaction</li>
<li>Liaise with customers to show value proposition and differentiation and act as business partner by providing ideas; recommendations &amp; consultancy</li>
<li>Manage delivery operations; identify pitfalls/gaps; and provide necessary resolutions in coordination with the different stakeholders in the organization</li>
<li>Participate and provide inputs in the Product Roadmap (in case of product)</li>
<li>Manage the headcount planning and allocation</li>
<li>Manage the budgets planning and allocation</li>
<li>Place and manage purchase requisitions for external needs including suppliers; outsourcing agencies; &hellip; etc</li>
<li>Plan team capacity; skill sets and required capabilities to satisfy the delivery business needs and continuous expansions</li>
<li>Manage the delivery team working in the program through coaching and providing support to ensure high performance; high team morale; and high engagement levels</li>
<li>Manage the program?s revenue and is accountable for profitability</li>
<li>Plan and manage the program budget and cost; and report program results periodically to management</li>
<li>Collaborate with the commercial team on pipeline reviews and work on generating leads</li>
<li>Identify and capture areas of growth in the current business as well as identifying new and potential business lines in collaboration with the commercial team inside the program</li>
<li>Drive accountability for the improvement of service delivery metrics</li>
<li>Participate in setting the account strategy and work with the rest of the leadership team on formulating ITWorx strategy</li>
<li>Drive efficiency by proposing re-use (for product) / cost reduction innovative approaches while ensuring customer satisfaction</li>
<li>Manage and guide the team through company wide projects and objectives; cascade to the team; and ensure adoption and compliance (example: digital transformation)</li>
<li>Manage and deliver one or more projects under the program he/she is managing and act as a project manager executing all the PM accountabilities when needed</li>
</ul></div><p></p><div><h6 class="jobSectionHeader"><b>Job Requirements:</b></h6>
<p></p><p><b>Must have professional qualifications:</b></p>
<ul><li>Bachelor of Computer Science or equivalent</li>
<li>13+ years of relevant experience; including at least 6 years in project management</li>
<li>Project management experience is a must</li>
<li>Project management training/certificate is a plus</li>
<li>Software project lifecycle knowledge is a must</li>
<li>Experience in software projects is a must</li>
</ul></div><p></p><div><h6 class="jobSectionHeader"><b>Equal opportunity:</b></h6>
<p>All qualified applicants will receive consideration for employment without regard to age, religion, gender, nationality or disability. All qualified candidates will be considered in the process</p></div></div><p></p>
<br><div><div><div><div><div>Posted 3 weeks ago
</div></div></div><div><div><div><div><div><ul><li><b>Job Location</b></li>
<li>Egypt</li>
</ul></div></div><div><div><ul><li><b>Job Code</b></li>
<li><b>2081</b></li>
</ul></div></div></div></div></div><div><div><div><div><h5 class="jobSectionHeader"><b>Job Overview</b></h5>
</div><div><div><ul><li>Experience</li>
<li>3+ years of relevant experience; including at least 6 years in project management Years</li>
</ul></div></div><div><div><ul><li>Job Level:</li>
<li>Managerial</li>
</ul></div></div><div><div><ul><li>Education</li>
<li>Bachelor of Computer Science or equivalent</li></ul></div></div></div></div></div></div></div><p></p>

Program Manager

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