software quality assurance analyst

Brandix Soft

Brandix Soft (Pvt.) Ltd. is a leading digital marketing agency with years of experience delivering high-quality SEO, Digital Marketing, Development, GMB Optimization, Google Ads Management, and other IT services to clients in the UK, US, and Canada.Job DescriptionWe are seeking an experienced and detail-oriented Quality Assurance Analyst to join our dynamic team. In this role, you will be crucial in maintaining and enhancing the quality of our client interactions and internal processes. The ideal candidate will possess excellent call center experience, exceptional analytical and communication skills, and a passion for driving continuous improvement.Key Responsibilities:<ul><li>Conduct end-to-end quality assurance for all inbound/outbound communications, including calls, emails, and chats.</li><li>Perform evaluations and prepare detailed reports on agent performance, final deliverables, and business processes.</li><li>Develop, create, and implement effective quality assurance processes and procedures.</li><li>Assist in preparing and leading weekly call review and calibration sessions with the operations team.</li><li>Analyze and report on key performance indicators (KPIs), including agent dialing times, conversion rates, and customer satisfaction metrics.</li><li>Develop and implement strategies to improve team KPIs and overall service quality.</li><li>Provide targeted training, coaching, and feedback to agents to help them improve their skills and performance.</li><li>Track employee performance trends to ensure they meet sales, service, and performance goals.</li><li>Monitor customer service interactions to ensure adherence to company quality standards.</li><li>Prepare and present internal and external quality reports for management review.</li></ul>Required Skills &amp; Qualifications:<ul><li>Experience: 1-2 years of experience in a call center environment, with a focus on quality assurance.</li><li>Communication: Excellent verbal, written, and interpersonal communication skills.</li><li>Analytical Skills: Exceptional listening and analytical skills with a keen eye for detail.</li><li>Customer Focus: A strong dedication to exceptional customer service and quality assurance.</li><li>Technical Proficiency: Proficient in Microsoft Office (Intermediate Word, Basic Excel).</li><li>Soft Skills:</li><li>Self-motivated, proactive, and able to work independently.</li><li>Strong time management and prioritization skills.</li><li>Ability to multitask and thrive in a fast-paced, team-oriented environment.</li><li>Adapts well to change and can adjust priorities effectively.</li><li>Creative problem-solving ability and writing proficiency.</li><li>Ability to interact effectively with people at all levels, both inside and outside the company.</li></ul>Shift Timings: (1pm-10pm) Mon-Fri Job Type: Full-Time (Onsite) Address: Ofc No: 402 &amp; 403, 4th Floor Al-Hafeez Shopping Mall, Gulberg III, Lahore.Job Type: Full-timePay: Rs40,000.00 - Rs60,000.00 per monthExperience:<ul><li>inbound &amp; outbound calling: 1 year (Required)</li></ul>Language:<ul><li>English Fluently? (Required)</li></ul>Location:<ul><li>Lahore (Required)</li></ul>Work Location: In person

Quality Assurance Analyst (QA-Female)

ZenCloud Technologies

About the Role We are looking for a highly motivated Software Quality Assurance Intern to join our team. As an SQA Intern, you will assist in ensuring the quality and reliability of our software products through testing and process improvement. This internship will provide hands-on experience in software testing, bug tracking, and quality assurance practices.Responsibilities:<ul><li>Assist in writing, reviewing, and executing test cases.</li><li>Perform functional, regression, and integration testing of software applications.</li><li>Identify, document, and track bugs using issue-tracking tools.</li><li>Collaborate with developers and QA team members to ensure product quality.</li><li>Participate in the development of automated test scripts (if applicable).</li><li>Provide feedback on software usability and performance.</li><li>Support the QA team in day-to-day tasks and documentation.</li></ul>Requirements:<ul><li>Currently pursuing a Bachelor&rsquo;s degree in Computer Science, Software Engineering, IT, or a related field.</li><li>Basic understanding of software development life cycle (SDLC) and quality assurance processes.</li><li>Familiarity with testing concepts (manual/automated testing).</li><li>Knowledge of bug tracking tools (e.g., JIRA, Trello, or similar) is a plus.</li><li>Strong problem-solving skills and attention to detail.</li><li>Good communication and teamwork skills.</li></ul>Duration: 2 months Location: On-site Stipend: 20,000Job Type: Full-timePay: Rs10,000.00 - Rs20,000.00 per monthWork Location: In person

Software Quality Assurance INTERN

Dost Solutions

Key Responsibilities:<ul><li>Develop and execute test plans, test cases, and test scripts based on software requirements and design specifications.</li><li>Perform manual and automated testing on new and existing applications.</li><li>Identify, document, and track defects using appropriate tools and methodologies.</li><li>Collaborate with developers, product managers, and other stakeholders to understand product features and functionalities.</li><li>Conduct regression testing to ensure previously developed and tested software continues to perform after changes.</li><li>Analyze test results, report findings, and suggest improvements.</li><li>Participate in code reviews and contribute to continuous improvement initiatives.</li><li>Stay updated with industry best practices, tools, and technologies related to quality assurance.</li></ul>Qualifications:<ul><li>Bachelor&rsquo;s degree in Computer Science, Information Technology, or a related field.</li><li>years of experience in software quality assurance or a similar role.</li><li>Strong understanding of software development life cycle (SDLC) and methodologies (Agile, Waterfall).</li><li>Proficiency in testing tools (e.g., Selenium, JUnit, TestNG) and bug tracking systems (e.g., JIRA, Bugzilla).</li><li>Familiarity with programming languages (e.g., Java, Python, C#) is a plus.</li><li>Excellent analytical, problem-solving, and organizational skills.</li><li>Strong communication skills, both verbal and written.</li></ul>Job Type: Full-timePay: Up to Rs200,000.00 per monthWork Location: In person

Software Quality Assurance Executive

Amrood Labs (Pvt.) Ltd

Amrood Labs is looking to hire a talented SQA Engineer who is hardworking, excellent in understanding project requirements to deliver a quality product.Responsibilities:<ul><li>Understanding in performing software Quality Assurance activities and bugs tracking.</li><li>Create detailed, comprehensive, and well-structured test plans and test cases.</li><li>Understanding of Software Development Documentations.</li><li>Understanding of Web-based application and web services and how they work.</li><li>Develop and apply testing processes for new and existing products to meet needs</li><li>Liaise with internal teams (e.g. developers and managers) to identify system requirements</li><li>Able to work on web, desktop and web applications.</li><li>Should be able to write queries against SQL Server databases.</li><li>Stay up-to-date with new testing tools and test strategies</li></ul>Requirement:<ul><li>02 to 03 years of experience in Quality Testing of web applications &amp; software.</li><li>Bachelor's degree in Computer Science or in any relevant field from a recognized university.</li><li>Strong knowledge of software QA methodologies, tools, and processes</li><li>Ability to write test cases, scenarios, self-explanatory bug reports.</li><li>Good problem-solving and logic building abilities.</li><li>Should have working experience with cypress.io</li><li>Excellent communication skills</li></ul>Perks and Benefits:<ul><li>10 Annual Holidays &amp; 10 Casual Holidays</li><li>Medical Insurance</li><li>Market Competitive Salary</li><li>Leave Encashment</li><li>Subsidised Lunch</li><li>Flexible working hours</li><li>Performance Bonus</li><li>Annual trips, Company Wide Dinners and much more</li></ul>Job Type: Full-timePay: From Rs100,000.00 per monthApplication Question(s):<ul><li>What is your expected salary?</li></ul>Experience:<ul><li>Software Quality Assurance: 1 year (Preferred)</li></ul>Work Location: In person

Software Quality Assurance Engineer

Relevance Labs

<div>About the Role:
As a member of the Technology (Geeks) team within the Assessment Solutions business, the candidate will play a pivotal role in ensuring the quality, reliability, and performance of our technical assessment platform. The primary focus will be on building robust quality assurance processes, enhancing existing testing frameworks, and driving improvements in platform functionality and user experience. The role involves actively identifying and addressing quality gaps, implementing best practices, and collaborating with cross-functional teams to deliver a superior and dependable product.
Key Responsibilities:
<ul><li><ul><li><ul><li>Design, develop, and execute detailed test plans and test cases for web-based applications, ensuring comprehensive coverage of functional and non-functional requirements.</li>
<li>Identify, document, and track software defects, collaborating closely with developers to resolve issues and improve product quality.</li>
<li>Perform thorough regression testing, system integration testing, and feature testing to validate new features and detect potential breaking points.</li>
<li>Maintain and update QA documentation, including test scenarios, test results, and quality metrics, to support transparency and continual improvement.</li>
<li>Ensure adherence to QA methodologies, organizational best practices, and industry standards throughout the software development lifecycle.</li>
<li>Collaborate effectively with cross-functional teams to prioritize testing activities and deliverables, managing multiple projects and competing deadlines.</li>
<li>Champion quality and accessibility, proactively identifying risks and opportunities to enhance usability, accessibility, and compliance with web standards.</li>
</ul></li></ul></li></ul>Required Skills &amp; Experience:
<ul><li><ul><li><ul><li>4+ years of proven work experience in a Quality Assurance role.</li>
<li>Experience in web applications testing and a good understanding of critical breaking points of an application.</li>
<li>Strong knowledge of software QA methodologies, tools, and processes Experience in documentation of test tasks and findings.</li>
<li>Experience in identifying test scenarios and writing test cases.</li>
<li>Excellent personal strength in attention to detail, analytical thinking, and problem solving.</li>
<li>Excellent communication skills and team collaboration.</li>
<li>Project management skills and ability to manage multiple projects and prioritize tasks effectively.</li>
<li>Knowledge of web standards and technologies including accessibility compliance (WCAG).</li>
<li>Knowledge of Software Development Life Cycle.</li>
<li>Knowledge of QA frameworks. Methodologies and KPI&rsquo;s.</li>
<li>Experience with automated pipeline-based testing tools, ideally playwright, including familiarity with CI/CD tools and the integration of automated tests into development workflows in Azure DevOps</li>
<li>Open minded towards and striving to utilize AI; at least first experience in utilizing AI for testing, either in test case creation, test execution or test result evaluation is a great advantage</li>
<li>Being interested in &lsquo;Security testing&rsquo; is an advantage</li>
<li>ITIL certification is an advantage</li></ul></li></ul></li></ul></div>

Quality Assurance Engineer

Desol Int.

Desol Int. is looking for an Experienced Software Quality Assurance Engineer.Interested candidates can apply through this link: https://airtable.com/appEpZckTxS7274Ru/pagL4PbQkIAMM5V2l/form?prefill_job=recihyk50aaWHSOHI&amp;hide_job=trueResponsibilities<ul><li>Contributing to the creation of test plans and test strategies based on project requirements and timelines.</li><li>Understanding the scope of testing and identifying the types of testing required (e.g., functional, regression, integration, performance).</li><li>Designing, writing, and maintaining detailed, comprehensive, and well-structured test cases and test scripts.</li><li>Executing manual testing and automation is a plus</li><li>Reporting bugs and issues in a clear, concise, and detailed manner.</li><li>Collaborate with cross-functional teams to ensure quality throughout the software development lifecycle.</li><li>Reporting the status of assigned tasks and testing efforts to the project manager.</li><li>Conducting Functional and Non-Functional Testing.</li><li>Conducting Unit, Integration and System Testing at different stages of project development.</li><li>Working Experience with Jira and Trello.</li></ul>Qualification and Education Requirements<ul><li>Bachelor's Degree in a relevant field.</li><li>2- 3 years of experience in software Quality Assurance and testing roles emphasizing backend service and web applications, and end-to-end integration testing verification.</li></ul>Preferred Skills<ul><li>Familiar with Testing Types, SQA Principles, Methodologies, Processes, SDLC, Bug Life Cycle.</li><li>Self-starter with the ability to handle multiple priorities and projects.</li><li>Experience in writing and executing test cases.</li><li>Experience with Project Management tools like JIRA and Trello.</li><li>Understanding of code repositories like GitHub.</li><li>Unit, Integration, and System testing.</li><li>Basic understanding of automation in Cypress, Selenium.</li><li>Ability to provide multiple paths of testing utilizing a risk-based approach.</li><li>&middot;Experience with performance and/or security testing is a plus.</li><li>Experience in testing Websites, APIs, Desktop, and Mobile applications.</li></ul>Benefits:<ul><li>Work-life balance</li><li>Medical policy</li><li>Education allowance</li><li>Subsidized Lunch Facility</li><li>USD Pegged Salary</li><li>Provident Facility</li><li>Official Team Lunch/Dinner</li><li>Bonuses</li><li>Medical Reimbursement</li><li>Paid Weekend</li><li>Interest-Free Loans</li><li>Paid Leaves &amp; Many more other benefits</li></ul>Job Type: Full-time office-based jobWorking days: Monday - FridayTimings: 10 PM - 7 PMLocation: LahoreJob Type: Full-timePay: Rs85,000.00 - Rs90,000.00 per monthApplication Question(s):<ul><li>What is your current salary?</li><li>What is your expected salary?</li></ul>Education:<ul><li>Bachelor's (Required)</li></ul>Experience:<ul><li>SQA: 2 years (Required)</li></ul>Work Location: In person

BearPlex

Location: Samanabad, Lahore BearPlex is a dynamic and fast-growing software company dedicated to delivering high-quality digital solutions to clients worldwide. We value innovation, collaboration, and excellence, and we are committed to fostering a work environment where talented individuals can grow and thrive. To strengthen our technical team, we are seeking an experienced Senior Quality Assurance Engineer with strong expertise in software testing and quality control.Job Title: Senior Quality Assurance EngineerKey Responsibilities<ul><li>Develop, implement, and execute comprehensive test strategies, plans, and cases for web and mobile applications.</li><li>Perform manual and automated testing to ensure product quality, performance, and reliability.</li><li>Collaborate closely with developers, product managers, and other stakeholders to identify issues and define solutions.</li><li>Conduct functional, regression, performance, and usability testing across multiple platforms.</li><li>Identify, document, and track bugs using project management and QA tools.</li><li>Establish and maintain QA standards, best practices, and documentation.</li><li>Mentor junior QA engineers and contribute to the continuous improvement of QA processes.</li><li>Provide feedback and recommendations to improve the user experience and system performance.</li></ul>Requirements<ul><li>Proven experience as a Senior Quality Assurance Engineer or in a similar QA role.</li><li>Strong knowledge of QA methodologies, tools, and processes.</li><li>Experience with manual and automated testing tools (e.g., Selenium, Cypress, JMeter, Postman).</li><li>Proficiency in writing and executing test scripts for web and mobile applications.</li><li>Familiarity with API testing and performance testing.</li><li>Strong problem-solving and analytical skills with attention to detail.</li><li>Excellent verbal and written English communication skills.</li><li>Ability to work independently and collaboratively with cross-functional teams.</li></ul>Preferred Skills<ul><li>Experience with CI/CD pipelines and DevOps practices.</li><li>Knowledge of JavaScript, Python, or other scripting languages for automation.</li><li>Familiarity with cloud-based testing platforms.</li><li>Exposure to Agile/Scrum methodologies.</li></ul>What We Offer<ul><li>Competitive salary package.</li><li>Growth opportunities in a collaborative environment.</li><li>Exposure to international projects and clients.</li><li>A professional workplace located in Samanabad, Lahore</li></ul>Apply here or share your resume on hr@bearplex.comJob Type: Full-timeAbility to commute/relocate:<ul><li>Lahore: Reliably commute or planning to relocate before starting work (Preferred)</li></ul>Application Question(s):<ul><li>How many years of IT industry experience do you possess?</li></ul>Experience:<ul><li>SQA: 3 years (Required)</li></ul>Work Location: In person

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