software support analyst

DCS Corp

<div><div><p>Salary Range: $40,250 - $60,000</p><p>
Seeking a skilled, motivated and detailed oriented candidate to support the F/A-18 Team Hornet Software Team. This includes technical support activities to assist Configuration Management (CM), Technical Documentation, Software Quality Assurance (SQA) and overall office support.</p><p><b>
Essential Job Functions:</b></p><p>
Provide support in all aspects of configuration management activities. This requires frequent interaction with various team members and program leads as well as adherence to established CM processes and practices.</p><p>
Assist with maintaining software documentation utilizing Microsoft Word, managing, and tracking document and inspection life cycles.</p><p>
Assist with maintaining Team Hornet organizational documents, including updating and tracking various processes, and procedures.</p><p>
Support team meetings by documenting, transcribing, and distributing meeting minutes and action items.</p><p>
Maintain various databases for tracking purposes.</p><p>
Track and manage deliverables.</p><p>
Assist in various day-to-day/routine support activities associated with software development.</p><p><b>
Required Skills:</b></p><p>
Due to the sensitivity of customer related requirements, U.S. Citizenship is required.</p><p>
High School diploma or GED plus 3 years of relevant experience.</p><p>
Must be able to obtain and maintain a security clearance.</p><p>
Proficiency in Microsoft Office products (primarily Word and Excel).</p><p>
Strong written and verbal communication skills.</p><p>
Organized, self-motivated, and detail oriented.</p><p>
Ability to work in a teaming environment.</p><p>
Ability to prioritize and multitask.</p></div></div><p></p>

F/A-18 Team Hornet Software Support Analyst

Sanford Health

<p><b>Careers With Purpose</b><br>
<br>
<b>Sanford Health is one of the largest and fastest-growing not-for-profit health systems in the United States. We're proud to offer many development and advancement opportunities to our nearly 50,000 members of the Sanford Family who are dedicated to the work of health and healing across our broad footprint.</b><br>
<br>
<b>Facility:</b> Annex Building
<br>
<b>Location:</b> Fargo, ND
<br>
<b>Address:</b> 415 3rd Ave N, Fargo, ND 58102, USA
<br>
<b>Shift:</b> 8 Hours - Day Shifts
<br>
<b>Job Schedule:</b> Full time
<br>
<b>Weekly Hours:</b> 40.00
<br>
<b>Salary Range:</b> $26.00 - $41.50
<br>
<b>Pay Info:</b> The starting wage will depend upon relevant work experience and interview outcomes.<br>
<br>
<b>Department Details</b><br>
<br>
The Corporate Contracting team is looking for an independent worker to build, maintain, and monitor reimbursement contracts within the Epic environment. Knowledge of Epic billing and/or government reimbursement methodologies is preferred.<br>
<br>
<b>Job Summary</b><br>
<br>
Performs routine healthcare information system and application support. Utilizes analytical skills and experiences to investigate or escalate support issues. Resolves incidents and services requests. Assists in the creation and maintenance of training documentation. Incorporates appropriate presentation techniques to support and/or lead training sessions. Researches, analyzes and makes recommendations for application workflow improvements. Creates and analyzes reports created using multiple reporting mechanisms.<br>
<br>
The Applications Support Analyst gathers, analyzes, designs, develops, modifies, tests, implements, evaluates, and maintains information technologies to support business needs. Promotes and participates in a team approach. Works with other departments and outside vendors. Comfortable managing change with excellent problem solving skills. Time management and prioritization of tasks on a daily basis. Proficient verbal and written communication required. Positive attitude and excellent customer service skills are expected. Ability to communicate diplomatically across integrated teams. Good interpersonal skills. Proficiency with software such as word processing, spreadsheets, databases, and presentation software required.<br>
<br>
Knowledge of multimedia tools, creation of training support documentation, software development, or web-based applications preferred. When applicable, basic knowledge and support of Information Technology Infrastructure Library (ITIL) philosophies is helpful. When applicable, possess knowledge in state and federal laws, rules and regulations.<br>
<br>
<b>Qualifications</b><br>
<br>
Bachelor's Degree required.<br>
<br>
Area of focus in Information Technology, Healthcare, Business, or related field preferred. One year of relevant experience in application support, hardware or interface preferred.<br>
<br>
If applicable, Information Technology (IT) certification must be obtained within six months of date of hire and within three attempts of certification testing.<br>
<br>
<b>Benefits</b><br>
<br>
Sanford Health offers an attractive benefits package for qualifying full-time and part-time employees. Depending on eligibility, a variety of benefits include health insurance, dental insurance, vision insurance, life insurance, a 401(k) retirement plan, work/life balance benefits, and a generous time off package to maintain a healthy home-work balance. For more information about Total Rewards, visit https://sanfordcareers.com/benefits .<br>
<br>
Sanford is an EEO/AA Employer M/F/Disability/Vet. If you are an individual with a disability and would like to request an accommodation for help with your online application, please call 1-877-673-0854 or send an email to talent@sanfordhealth.org .<br>
<br>
Sanford Health has a Drug Free Workplace Policy. An accepted offer will require a drug screen and pre-employment background screening as a condition of employment.<br>
<br>
<b>Req Number:</b> R-0241878
<br>
<b>Job Function:</b> Information Technology
<br>
<b>Featured:</b> No</p>

Applications Support Analyst

Onit India

<div>
 <strong>
  About Onit
  <br/>
  <br/>
 </strong>
 We're redefining the future of legal operations through the power of AI. Our cutting-edge platform streamlines enterprise legal management, matter management, spend management and contract lifecycle processes, transforming manual workflows into intelligent, automated solutions.
 <br/>
 <br/>
 We&rsquo;re a team of innovators using
 <strong>
  AI at the core
 </strong>
 to help legal departments become faster, smarter, and more strategic. As we continue to grow and expand the capabilities of our new AI-centric platform, we&rsquo;re looking for bold thinkers and builders who are excited to shape the next chapter of legal tech.
 <br/>
 <br/>
 If you're energized by meaningful work, love solving complex problems, and want to help modernize how legal teams operate, we&rsquo;d love to meet you.
 <br/>
 <br/>
 <strong>
  Position Summary
  <br/>
  <br/>
 </strong>
 Onit is growing and we are in need of an experienced Software Support Analyst I. The role provides world-class technical support via phone, email and online, for clients utilizing Onit&rsquo;s suite of products. We are seeking someone who enjoys solving problems for other people, has a strong technical background (we will provide training on our products and services) and can explain complex ideas and concepts in a clear, simple manner.
 <br/>
 <br/>
 <strong>
  Key Responsibilities
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Supporting the effort to ensure the highest levels of client satisfaction with our products and services, the Software Support Analyst will have the following responsibilities and duties:
  </li>
  <li>
   Provide front-line and ongoing technical support for Onit&rsquo;s products and solutions
  </li>
  <li>
   Develop and maintain expert knowledge on Onit&rsquo;s product suite
  </li>
  <li>
   Educate users on all functions and features of our product line
  </li>
  <li>
   Provide feedback and suggestions on product features, product performance, alternative solutions and market trends
  </li>
  <li>
   Work in a fast paced and dynamic environment, with minimal oversight and direction
  </li>
  <li>
   Own projects end-to-end, from idea to completion
  </li>
  <li>
   Participate effectively as an individual and team contributor within a multifaceted technology environment
  </li>
  <li>
   Support delivery and implementation services as necessary
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Required Skills
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   1-2 years of related technical support or software implementation experience (SaaS software preferred)
  </li>
  <li>
   Demonstrated ability to quickly understand business requirements and expectations
  </li>
  <li>
   General understanding of programming fundamentals
  </li>
  <li>
   Excellent verbal and written communication skills
  </li>
  <li>
   Detail-oriented with strong organizational skills
  </li>
  <li>
   Excellent Microsoft Office Suite and general documentation proficiency
  </li>
  <li>
   Ability to multi-task and prioritize across several projects simultaneously
  </li>
  <li>
   Prior experience working on integrations is a plus
  </li>
  <li>
   Prior experience working on Business Process automation/management tools is a plus
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Benefits &amp; Perks That Support You
  <br/>
  <br/>
 </strong>
 Onit offers a comprehensive total rewards package designed to support the whole employee at work and beyond:
 <br/>
 <br/>
 Health Coverage: Employee and immediate family members.
 <br/>
 <br/>
 Time Away: Flexible paid time off and 10 company paid holidays annually.
 <br/>
 <br/>
 Family Support:
 <em>
  <strong>
   Exceptional paid leave for birth parents, non-birth parents, and caregivers. Onit also offers surrogacy and adoption reimbursement.
   <br/>
   <br/>
  </strong>
 </em>
 Income Protection:
 <strong>
  <em>
   100% employer-paid life and disability insurance.
   <br/>
   <br/>
  </em>
 </strong>
 Additional Coverage Options: Voluntary benefits including hospital indemnity, critical illness, accident,
 <strong>
  <em>
   and even pet insurance.
   <br/>
   <br/>
  </em>
 </strong>
 Tax-Advantaged Accounts:
 <em>
  <strong>
   Flexi, NPS
  </strong>
 </em>
 .
 <br/>
 <br/>
 Community Engagement: One paid volunteer day each year to give back to the community.
 <br/>
 <br/>
 <strong>
  Our Commitment to Applicants
  <br/>
  <br/>
 </strong>
 We know that not everyone will check every box in a job description. At Onit, we value diversity, inclusion, and authenticity. If you&rsquo;re excited about this role but your experience doesn&rsquo;t align perfectly with every qualification, we encourage you to apply. You may be exactly who we&rsquo;re looking for.
 <br/>
 <br/>
 <strong>
  Onit Values
  <br/>
  <br/>
 </strong>
 <strong>
  Customer First -
 </strong>
 Customer success is our success. We deliver value, listen, and act on customer needs.
 <br/>
 <br/>
 <strong>
  Purposeful Innovation -
 </strong>
 Innovation fuels our growth. We harness creativity to solve problems and lead with the intentions and expertise.
 <br/>
 <br/>
 <strong>
  Win as One -
 </strong>
 Teamwork is how we win. We are accountable, act with integrity, and communicate openly.
 <br/>
 <br/>
 <strong>
  Intentional Growth -
 </strong>
 Our people are the difference. We create an environment with compelling work, impactful contributions, and career growth.
 <br/>
 <br/>
 We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
</div>


Support Analyst I

SuperWork

<p><b>Roles &amp; Responsibilities:</b></p><ul><li>Be able to understand the nature of client issues and resolve them in a timely and efficient manner.</li><li>Responsible for resolving client issues via Live Chat, Email, Phone and Remote software.</li><li>Maintain policies and procedures when working with clients and provide appropriate information.</li><li>Collaborate with team members on knowledge transfer, procedures and standards.</li><li>Maintain accurate records of daily communications and issues resolve</li><li>Product FAQ, Video &amp; Documentation creations for the quick support.</li></ul><p><b>Requirements:</b></p><ul><li>Strong verbal and written communication skills in English.</li><li>Good computer knowledge.</li><li>Self motivated and a team player.</li><li>Excellent attendance and punctuality.</li><li>Excellent customer service skills.</li></ul><p><b>Company Perks</b></p><ul><li>05 Days Working</li><li>Familiar Environment</li><li>Flexible Timings</li><li>Global Clients &amp; Amazing Projects</li><li>Leave Encashment</li><li>Health Insurance</li><li>Employee Engagement Activities</li><li>Picnic</li></ul><p>Job Type: Full-time</p><p>Pay: ₹20,000.00 - ₹25,000.00 per month</p><p>Work Location: In person</p>

Software Support Executive

Young Minds Technology Solutions Pvt Ltd

<p><b>Job Description: </b></p><p><b>Business Analyst &amp; Software Tester </b></p><p>As a fresher joining our startup product team, you will begin with <b>Business Analyst (BA) activities</b> to understand requirements, workflows, and user needs. Gradually, you will transition into <b>Software Testing responsibilities</b>, completing the full cycle of product development and quality assurance. This dual exposure ensures you gain end‑to‑end experience in building and validating applications.</p><p><b>Key Responsibilities</b></p><p><b>Business Analyst Activities (Starting Phase):</b></p><ul><li>Gather and document requirements from stakeholders and end-users.</li><li>Translate business needs into clear user stories and functional specifications.</li><li>Support product managers in defining features and prioritizing the product backlog.</li><li>Conduct basic market and competitor research.</li><li>Create simple process flows, wireframes, and documentation to support product design.</li><li>Act as a bridge between technical teams and non-technical stakeholders.</li></ul><p><b>Software Testing Activities (Transition Phase):</b></p><ul><li>Design and execute test cases, test scripts, and test plans.</li><li>Perform manual testing to ensure product quality.</li><li>Document and report bugs using tracking tools (e.g., JIRA).</li><li>Collaborate with developers to resolve defects.</li><li>Conduct regression, functional, and user acceptance testing (UAT).</li><li>Validate fixes and re-test resolved issues.</li><li>Prepare test reports and share feedback for improvements.</li></ul><p><b>Required Skills &amp; Qualifications</b></p><ul><li>Bachelor&rsquo;s degree in Computer Science, IT, Business Administration, or related field.</li><li>Strong interest in both <b>Business Analysis</b> and <b>Software Testing</b>.</li><li>Basic understanding of software testing concepts and methodologies.</li><li>Familiarity with tools like JIRA, Postman, or Selenium is a plus (training provided).</li><li>Good analytical and problem-solving skills.</li><li>Effective communication and teamwork abilities.</li><li>Willingness to learn Agile/Scrum practices in a fast-paced startup environment.</li><li>Enthusiasm to grow across the <b>complete cycle of BA &rarr; QA work</b>.</li></ul><p>Here&rsquo;s a <b>rewritten and streamlined Job Description</b> that combines the fresher‑friendly <b>Business Analyst &rarr; QA Tester cycle</b> you asked for, while keeping it professional and startup‑oriented:</p><p><b>Job Description: Business Analyst &amp; Software Tester (Fresher &ndash; Startup Product Application)Role Overview</b></p><p>As a fresher joining our startup product team, you will begin with <b>Business Analyst (BA) activities</b> to understand requirements, workflows, and user needs. Gradually, you will transition into <b>Software Testing responsibilities</b>, completing the full cycle of product development and quality assurance. This dual exposure ensures you gain end‑to‑end experience in building and validating applications.</p><p><b>Key Responsibilities</b></p><p><b>Business Analyst Activities (Starting Phase):</b></p><ul><li>Gather and document requirements from stakeholders and end-users.</li><li>Translate business needs into clear user stories and functional specifications.</li><li>Support product managers in defining features and prioritizing the product backlog.</li><li>Conduct basic market and competitor research.</li><li>Create simple process flows, wireframes, and documentation to support product design.</li><li>Act as a bridge between technical teams and non-technical stakeholders.</li></ul><p><b>Software Testing Activities (Transition Phase):</b></p><ul><li>Design and execute test cases, test scripts, and test plans.</li><li>Perform manual testing to ensure product quality.</li><li>Document and report bugs using tracking tools (e.g., JIRA).</li><li>Collaborate with developers to resolve defects.</li><li>Conduct regression, functional, and user acceptance testing (UAT).</li><li>Validate fixes and re-test resolved issues.</li><li>Prepare test reports and share feedback for improvements.</li></ul><p><b>Required Skills &amp; Qualifications</b></p><ul><li>Bachelor&rsquo;s degree in Computer Science, IT, Business Administration, or related field.</li><li>Strong interest in both <b>Business Analysis</b> and <b>Software Testing</b>.</li><li>Basic understanding of software testing concepts and methodologies.</li><li>Familiarity with tools like JIRA, Postman, or Selenium is a plus (training provided).</li><li>Good analytical and problem-solving skills.</li><li>Effective communication and teamwork abilities.</li><li>Willingness to learn Agile/Scrum practices in a fast-paced startup environment.</li><li>Enthusiasm to grow across the <b>complete cycle of BA &rarr; QA work</b>.</li></ul><p><b>How to Apply:</b></p><p><b>Interested candidates are encouraged to send their resumes to venkataashok.hr@ytmsindia.org or contact at 8688400273. Please include &quot;Job Role&quot; in the subject line.</b></p><p>Job Types: Full-time, Permanent, Fresher</p><p>Pay: From ₹180,000.00 per year</p><p>Benefits:</p><ul><li>Cell phone reimbursement</li><li>Paid time off</li><li>Provident Fund</li></ul><p>Work Location: In person</p>

Software Test & Business Analyst

Sentara

<div><b>Department and Name:</b> IT Service Management- Consolidated Hospital Support<br>
<b>Physical Location:</b> Virginia Beach, VA<br>
<b>Location Type:</b> Hybrid<br>
<b>Employment Status:</b> Regular-Full time<br>
<b>Shift:</b> First (Days)<br>
<b>Posted Date:</b> December 31, 2025</div>
<br><p></p><div><div><div><div><div><div>Job Overview</div></div></div></div><div><div><div>
<div><p>The IT<b> Analyst</b> is responsible for the day-to-day support, maintenance, and optimization of software applications, including system builds, upgrades, patches, and enhancements. This role partners with business and clinical stakeholders to analyze operational needs, evaluate software releases or new products, and recommend solutions that improve processes, system performance, and cost efficiency.</p>
<p>The Application Analyst performs and documents workflow assessments to define functional requirements and ensure optimal utilization of applications. This role develops system test plans, executes testing for upgrades and patches, and maintains accurate test documentation. The Analyst supports incident, problem, and change management processes, provides daily on-call support for application-related issues, and works within cross-functional teams to enable application integration that meets business and clinical needs.</p>
<p>As an Experienced Professional, the Application Analyst works independently with general supervision, resolves moderately difficult issues, and contributes to project work by supporting smaller initiatives or components of larger projects related to software releases and implementations.</p>
<div>Education</div>
<p>Bachelor&rsquo;s Degree in Information Technology, Computer Science, Health Informatics, or a related field (Preferred)</p>
<p><b>OR</b><br>
Experience may be accepted in lieu of a Bachelor&rsquo;s Degree</p>
<ul><li><p><b>3 years of relevant experience with a degree</b></p>
</li><li><p><b>5+ years of relevant experience without a degree</b></p>
</li></ul><div>Certification/Licensure</div>
<p>No specific certification or licensure requirements</p>
<div>Experience</div>
<ul><li><p>3&ndash;5+ years of experience supporting and optimizing enterprise software applications</p>
</li><li><p>Experience with application builds, upgrades, patches, and system enhancements</p>
</li><li><p>Strong ability to analyze business or clinical workflows and document functional requirements</p>
</li><li><p>Experience developing test plans and performing system and upgrade testing</p>
</li><li><p>Familiarity with incident, problem, change, and service request management processes</p>
</li><li><p>Experience collaborating with cross-functional teams and communicating application issues, upgrades, and enhancements</p>
</li></ul></div></div></div></div></div><p></p><div><div><div><div><div>About Us</div></div></div></div></div></div>

IT Analyst

The Pines At Davidson Inc

<div><div><div><b>IT Support Analyst</b> appreciated for what you do, all on a beautiful campus with a family atmosphere.</div></div><div><div>
The Pines at Davidson is hiring an IT Support Analyst. The Pines is looking for a skilled and proactive IT Support Analyst to manage and support our organization's IT infrastructure. The ideal candidate will have a strong technical background, excellent problem-solving skills, and the ability to work independently and as part of a team.. The teamwork at The Pines and the appreciation of our residents are second to none. If you are ready to bring your skills and commitment to our beautiful setting, we would love for you to apply!</div></div><p><b>
Who we are</b></p><p>
The Pines at Davidson is a premier continuing care retirement community serving seniors who are living their lives in a supportive and comprehensive residential and healthcare setting. From our fitness room with a heated swimming pool to our social activities to our multiple dining options for residents, The Pines is a place where you will be proud to work alongside our many dedicated top-of-the-industry team members. We offer a comprehensive benefits package, including health insurance, paid time off, and more for full-time team members.</p><p><b>
Who you are</b></p><div><div><b>
Key Responsibilities:</b></div></div><p>
</p><ul><li><div><b>Technical Support:</b> Provide technical support to team members, troubleshooting hardware and software issues promptly for issues and projects.</div></li><li><div><b>
Network Management:</b> Collaborate with existing and future vendors on the installation, configuration, and maintenance of network hardware and software for corporate issues and projects.</div></li><li><div><b>
System Administration:</b> Work with existing and future vendors to manage and maintain servers, storage, and backup systems to ensure optimal performance and security.</div></li><li><div><b>
Security Management:</b> Implement and monitor security measures to protect data and systems from cyber threats.</div></li><li><div><b>
Software Management:</b> Coordinate with existing and future vendors on Install, update, and management of software applications and licenses.</div></li><li><div><b>
Documentation:</b> Maintain accurate records of IT assets, configurations, and procedures.</div></li></ul><div><div><b>
Qualifications:</b></div></div><ul><li><div><b>
Education:</b> Associates or Bachelor's degree in Information Technology, Computer Science, or a related field; relevant certifications (e.g., CompTIA Network+, Microsoft Certifications) preferred.</div></li><li><div><b>
Experience:</b> Proven experience as an IT Support Analyst in a similar role.</div></li><li><div><b>
Skills:</b> Strong knowledge of network and system administration, cybersecurity, and IT infrastructure; excellent problem-solving and communication skills.</div></li><li><div><b>
Attributes:</b> Detail-oriented, proactive, and able to manage multiple tasks efficiently; strong organizational and time-management skills.</div></li></ul><div><div><b>
Benefits:</b></div></div><ul><li><div>
Competitive salary and benefits package</div></li><li><div>
Opportunities for professional development and growth</div></li><li><div>
Supportive and collaborative work environment</div></li></ul><p>
</p><p></p><p>Qualifications</p></div>

IT Support / Administrator

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