alcs systems / software logistics product support engineer (qatar) Jobs in Doha

alcs systems / software logistics product support engineer (qatar)

senior electrical engineer

ai engineer

project engineer

senior qa engineer

software support engineer

Canonical

<div>
 Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation, and IoT. Our customers include the world's leading public cloud and silicon providers, and industry leaders in many sectors. The company is a pioneer of global distributed collaboration, with 1200+ colleagues in 75+ countries and very few office-based roles. Teams meet two to four times yearly in person, in interesting locations around the world, to align on strategy and execution.
 
 
 The company is founder-led, profitable, and growing.
 
 
 We are hiring a Software Support Engineer to&hellip;
 
 
 &hellip;work in a dynamic and exciting engineering role in Linux-based infrastructure and applications, covering all layers of the stack, including bare metal, virtualization (KVM), containerization (Docker/LXC/LXD), storage (Ceph and Linux filesystems), networking (OVS, OVN and Core networking), OpenStack, Kubernetes and the open source applications running on top of them. It will challenge you to show the breadth of your engineering skills, which will be needed to work on almost any aspect of Ubuntu and the open source applications large enterprise customers run.
 
 
 This role is an opportunity for a technologist with a passion for Linux and open source to build a career with Canonical and drive success for our customers, community and the company. If you have an affinity for open source software, great communication skills, and a passion for troubleshooting and fixing issues in technology used by millions across the world, then you will enjoy working with some of the best people in the industry at Canonical.
 
 
 This role deals with critical issues in the open source stack that require upstream bug fixes. Our engineers are able to work productively at any level of the stack including the kernel and in a wide range of languages, to understand and address the software issues at hand. Our group is critical to the success of our customers, partners and Ubuntu itself.
 
 
 You will help with troubleshooting and driving issues to resolution with workarounds, guidance, and bug fixes to be released upstream and in Ubuntu.
 
 
 
 Location:
 
 This is a remote role, we have teams in all time zones.
 
 
 The role entails
 
 
 <ul>
 <li>
 Resolve complex customer problems related to Ubuntu, Kernel, Ceph, OpenStack, or Kubernetes and other open source software
 </li>
 <li>
 Maintain a close working relationship with Canonical's Field, Support and product engineering teams
 </li>
 <li>
 Participate in upstream communities
 </li>
 <li>
 Develop bug fixes, backport patches, and work with upstream for inclusion
 </li>
 <li>
 Review code produced by other engineers
 </li>
 <li>
 Demonstrate good judgment in technical methods and techniques
 </li>
 <li>
 Prioritize work and manage your time effectively against those priorities
 </li>
 <li>
 Participate in team discussions to improve processes, tools, and documentation
 </li>
 <li>
 Maintain clear, technical and concise communications
 </li>
 <li>
 Work from home and travel internationally up to 10% of work time for team meetings, events and conferences
 
 
 </li>
 </ul>
 What we are looking for in you
 
 
 <ul>
 <li>
 An exceptional academic track record
 </li>
 <li>
 Background in Computer Science, STEM or similar
 </li>
 <li>
 Experience with Linux and open source software
 </li>
 <li>
 Experience with at least one of Python, Go, C or C++ on Linux
 </li>
 <li>
 A drive to learn unfamiliar technology and deep-dive difficult issues
 </li>
 <li>
 Willingness to travel up to 4 times a year for internal events
 
 
 </li>
 </ul>
 Nice-to-have skills
 
 
 <ul>
 <li>
 You love technology and working with brilliant people
 </li>
 <li>
 You are curious, flexible, articulate, and accountable
 </li>
 <li>
 You value soft skills and are passionate, enterprising, thoughtful, and self-motivated
 </li>
 <li>
 You have interest in, or willingness to learn about any of the following: Ubuntu Linux - kernel or userspace, Kubernetes, OpenStack, Ceph, QEMU/KVM, LXC/LXD,Postgresql, Mongo, Debian packaging, distributed systems
 
 
 </li>
 </ul>
 What we offer colleagues
 
 
 We consider geographical location, experience, and performance in shaping compensation worldwide. We revisit compensation annually (and more often for graduates and associates) to ensure we recognize outstanding performance. In addition to base pay, we offer a performance-driven annual bonus. We provide all team members with additional benefits, which reflect our values and ideals. We balance our programs to meet local needs and ensure fairness globally.
 
 
 <ul>
 <li>
 Distributed work environment with twice-yearly team sprints in person
 </li>
 <li>
 Personal learning and development budget of USD 2,000 per year
 </li>
 <li>
 Annual compensation review
 </li>
 <li>
 Recognition rewards
 </li>
 <li>
 Annual holiday leave
 </li>
 <li>
 Maternity and paternity leave
 </li>
 <li>
 Employee Assistance Programme &amp; Wellness Platform
 </li>
 <li>
 Opportunity to travel to new locations to meet colleagues
 </li>
 <li>
 Priority Pass and travel upgrades for long-haul company events
 
 
 </li>
 </ul>
 
 About Canonical
 
 
 
 Canonical is a pioneering tech firm at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open-source projects and the platform for AI, IoT, and the cloud, we are changing the world of software. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence; in order to succeed, we need to be the best at what we do. Most colleagues at Canonical have worked from home since our inception in 2004. Working here is a step into the future and will challenge you to think differently, work smarter, learn new skills, and raise your game.
 
 
 Canonical is an equal opportunity employer
 
 
 We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products. Whatever your identity, we will give your application fair consideration.
 
 
</div>

Software Support Engineer

<div>
 Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation, and IoT. Our customers include the world's leading public cloud and silicon providers, and industry leaders in many sectors. The company is a pioneer of global distributed collaboration, with 1200+ colleagues in 75+ countries and very few office-based roles. Teams meet two to four times yearly in person, in interesting locations around the world, to align on strategy and execution.
 
 
 The company is founder-led, profitable, and growing.
 
 
 We are hiring a Software Maintenance Engineer to&hellip;
 
 
 &hellip;work in a dynamic and exciting engineering role in Linux-based infrastructure and applications, covering all layers of the stack, including bare metal, virtualization (KVM), containerization (Docker/LXC/LXD), storage (Ceph and Linux filesystems), networking (OVS, OVN and Core networking), OpenStack, Kubernetes and the open source applications running on top of them. It will challenge you to show the breadth of your engineering skills, which will be needed to work on almost any aspect of Ubuntu and the open source applications large enterprise customers run.
 
 
 This role is an opportunity for a technologist with a passion for Linux and open source to build a career with Canonical and drive success for our customers, community and the company. If you have an affinity for open source software, great communication skills, and a passion for troubleshooting and fixing issues in technology used by millions across the world, then you will enjoy working with some of the best people in the industry at Canonical.
 
 
 This role deals with critical issues in the open source stack that require upstream bug fixes. Our engineers are able to work productively at any level of the stack including the kernel and in a wide range of languages, to understand and address the software issues at hand. Our group is critical to the success of our customers, partners and Ubuntu itself.
 
 
 You will help with troubleshooting and driving issues to resolution with workarounds, guidance, and bug fixes to be released upstream and in Ubuntu.
 
 
 
 Location:
 
 This is a remote role, we have teams in all time zones.
 
 
 The role entails
 
 
 <ul>
 <li>
 Resolve complex customer problems related to Ubuntu, Kernel, Ceph, OpenStack, or Kubernetes and other open source software
 </li>
 <li>
 Maintain a close working relationship with Canonical's Field, Support and product engineering teams
 </li>
 <li>
 Participate in upstream communities
 </li>
 <li>
 Develop bug fixes, backport patches, and work with upstream for inclusion
 </li>
 <li>
 Review code produced by other engineers
 </li>
 <li>
 Demonstrate good judgment in technical methods and techniques
 </li>
 <li>
 Prioritize work and manage your time effectively against those priorities
 </li>
 <li>
 Participate in team discussions to improve processes, tools, and documentation
 </li>
 <li>
 Maintain clear, technical and concise communications
 </li>
 <li>
 Work from home and travel internationally up to 10% of work time for team meetings, events and conferences
 
 
 </li>
 </ul>
 What we are looking for in you
 
 
 <ul>
 <li>
 An exceptional academic track record
 </li>
 <li>
 Background in Computer Science, STEM or similar
 </li>
 <li>
 Experience with Linux and open source software
 </li>
 <li>
 Experience with at least one of Python, Go, C or C++ on Linux
 </li>
 <li>
 A drive to learn unfamiliar technology and deep-dive difficult issues
 </li>
 <li>
 Willingness to travel up to 4 times a year for internal events
 
 
 </li>
 </ul>
 Nice-to-have skills
 
 
 <ul>
 <li>
 You love technology and working with brilliant people
 </li>
 <li>
 You are curious, flexible, articulate, and accountable
 </li>
 <li>
 You value soft skills and are passionate, enterprising, thoughtful, and self-motivated
 </li>
 <li>
 You have interest in, or willingness to learn about any of the following: Ubuntu Linux - kernel or userspace, Kubernetes, OpenStack, Ceph, QEMU/KVM, LXC/LXD,Postgresql, Mongo, Debian packaging, distributed systems
 
 
 </li>
 </ul>
 What we offer colleagues
 
 
 We consider geographical location, experience, and performance in shaping compensation worldwide. We revisit compensation annually (and more often for graduates and associates) to ensure we recognize outstanding performance. In addition to base pay, we offer a performance-driven annual bonus. We provide all team members with additional benefits, which reflect our values and ideals. We balance our programs to meet local needs and ensure fairness globally.
 
 
 <ul>
 <li>
 Distributed work environment with twice-yearly team sprints in person
 </li>
 <li>
 Personal learning and development budget of USD 2,000 per year
 </li>
 <li>
 Annual compensation review
 </li>
 <li>
 Recognition rewards
 </li>
 <li>
 Annual holiday leave
 </li>
 <li>
 Maternity and paternity leave
 </li>
 <li>
 Employee Assistance Programme &amp; Wellness Platform
 </li>
 <li>
 Opportunity to travel to new locations to meet colleagues
 </li>
 <li>
 Priority Pass and travel upgrades for long-haul company events
 
 
 </li>
 </ul>
 
 About Canonical
 
 
 
 Canonical is a pioneering tech firm at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open-source projects and the platform for AI, IoT, and the cloud, we are changing the world of software. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence; in order to succeed, we need to be the best at what we do. Most colleagues at Canonical have worked from home since our inception in 2004. Working here is a step into the future and will challenge you to think differently, work smarter, learn new skills, and raise your game.
 
 
 Canonical is an equal opportunity employer
 
 
 We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products. Whatever your identity, we will give your application fair consideration.
 
 
</div>

Software Maintenance Engineer

Raytheon

<div>
 
 Date Posted:
 
 
 
 2025-08-19
 
 
 
 Country:
 
 
 
 United States of America
 
 
 
 Location:
 
 
 
 MA600: Andover, MA 366 Lowell St 366 Lowell Street , Andover, MA, 01810-5423 USA
 
 
 
 Position Role Type:
 
 
 
 Onsite
 
 
 
 U.S. Citizen, U.S. Person, or Immigration Status Requirements:
 
 
 
 Active and transferable U.S. government issued security clearance is required prior to start date. U.S. citizenship is required, as only U.S. citizens are eligible for a security clearance
 
 
 
 Security Clearance:
 
 
 
 DoD Clearance: Secret
 
 
 At Raytheon, the foundation of everything we do is rooted in our values and a higher calling &ndash; to help our nation and allies defend freedoms and deter aggression. We bring the strength of more than 100 years of experience and renowned engineering expertise to meet the needs of today&rsquo;s mission and stay ahead of tomorrow&rsquo;s threat. Our team solves tough, meaningful problems that create a safer, more secure world.
 
 
 The Raytheon Automated Logistics Control System department is a team of software developers, architects, business analysts and product support personnel who support logistics solutions for fielded equipment and systems around the world.
 
 
 We are looking for an
 
 ALCS Systems / Software Logistics Product Support Engineer
 
 that we can train in the agile methods we utilize to sustain and develop logistics solutions.
 
 
 The Automated Logistics Control System is a flagship database application and consists of multiple modules for supply support, asset management, work planning and administration as well as system configuration management. ALCS has been an RTX application for 40+ years, and the team has continued to innovate and expand its capabilities.
 
 
 This unaccompanied position will be onsite in Doha, Qatar for an international assignment with additional compensation.
 
 
 Employment is contingent upon meeting all medical requirements for overseas assignments including comprehensive post-offer medical examination.
 
 
 
 What You Will Do
 
 
 
 <ul>
 <li>
 Responsible for assisting customers in the use of ALCS and the administration of the data generated by the transactions in the application.
 </li>
 <li>
 Develop requirements from customer interaction, and process definitions that need update or modification.
 </li>
 <li>
 Utilize software resources and MS SQL procedures to create reports, dashboards and customer data requests as needed.
 </li>
 <li>
 Support the creation / adjustment of transactions at both application and database layer.
 </li>
 <li>
 Support the implementation of changes as new releases are readied.
 </li>
 <li>
 Assist in the support of the infrastructure for the ALCS application at the Qatar PATRIOT Depot.
 </li>
 <li>
 The ability to take new projects from idea to implementation while managing cost and schedule.
 
 
 </li>
 </ul>
 
 Qualifications You Must Have
 
 
 
 <ul>
 <li>
 Typically requires a Bachelor&rsquo;s and a minimum of 2 years prior relevant experience, or an Advance Degree in a related field and a minimum of 1 year experience.
 </li>
 <li>
 Experience in Program Management, Earned Value, and Project Management.
 </li>
 <li>
 Experience .Net C# software development methodologies, and the ability to be trained in SQL reporting.
 </li>
 <li>
 Experience with database applications and data intensive processes.
 </li>
 <li>
 Experience generating deliverable documents, planning activities including developing and performing presentations to the customer.
 </li>
 <li>
 Ability to isolate problems and initiate solutions.
 </li>
 <li>
 Mid-level training in Microsoft Office Suite, including Excel, Word, Project, and PowerPoint
 </li>
 <li>
 Active and transferable U.S. government issued security clearance is required prior to start date.
 </li>
 <li>
 U.S. citizenship is required, as only U.S. citizens are eligible for a security clearance.
 
 
 </li>
 </ul>
 
 Qualifications We Prefer
 
 
 
 <ul>
 <li>
 Experience researching complex customer problems and providing technical, process and/or training solutions, including TCP / IP networking, database management and software requirements.
 </li>
 <li>
 Experience managing in a depot or production environment.
 </li>
 <li>
 Experience with logistics control systems for supply and maintenance tracking.
 </li>
 <li>
 Comprehension of logistics standards and functions utilized to support PATRIOT and other military systems.
 </li>
 <li>
 Ability to operate independently, within a broad scope of authority, and with minimal supervision.
 </li>
 <li>
 Ability to coordinate and interface effectively at all levels of the organization, across a multi-contractor and government team.
 </li>
 <li>
 Excellent interpersonal skills, including written and verbal communications skills.
 
 
 </li>
 </ul>
 
 What We Offer
 
 
 
 <ul>
 <li>
 Our values drive our actions, behaviors, and performance with a vision for a safer, more connected world. At RTX we value: Safety, Trust, Respect, Accountability, Collaboration, and Innovation.
 
 
 </li>
 </ul>
 
 Clearance Information:
 
 This position requires a security clearance. The Defense Industrial Security Clearance Office (DISCO), an agency of the Department of Defense, handles and adjudicates the security clearance process. More information about Security Clearances can be found on the US Department of State government website here: https://www.state.gov/m/ds/clearances/c10978.htm
 
 
 The salary range for this role is 66,000 USD - 130,000 USD. The salary range provided is a good faith estimate representative of all experience levels. RTX considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate&rsquo;s work experience, location, education/training, and key skills.
 
 
 Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays. Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective-bargaining agreement.
 
 
 Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company&rsquo;s performance.
 
 
 This role is a U.S.-based role. If the successful candidate resides in a U.S. territory, the appropriate pay structure and benefits will apply.
 
 
 RTX anticipates the application window closing approximately 40 days from the date the notice was posted. However, factors such as candidate flow and business necessity may require RTX to shorten or extend the application window.
 
 
 
 RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans&rsquo; Readjustment Assistance Act.
 
 
 
 
 Privacy Policy and Terms:
 
 
 
 Click on this link to read the Policy and Terms
 
 
</div>

ALCS Systems / Software Logistics Product Support Engineer (Qatar)

<div>Date Posted:
2025-08-19
Country:
United States of America
Location:
MA600: Andover, MA 366 Lowell St 366 Lowell Street , Andover, MA, 01810-5423 USA
Position Role Type:
Onsite
U.S. Citizen, U.S. Person, or Immigration Status Requirements:
Active and transferable U.S. government issued security clearance is required prior to start date. U.S. citizenship is required, as only U.S. citizens are eligible for a security clearance
Security Clearance:
DoD Clearance: Secret
At Raytheon, the foundation of everything we do is rooted in our values and a higher calling &ndash; to help our nation and allies defend freedoms and deter aggression. We bring the strength of more than 100 years of experience and renowned engineering expertise to meet the needs of today&rsquo;s mission and stay ahead of tomorrow&rsquo;s threat. Our team solves tough, meaningful problems that create a safer, more secure world.
The Raytheon Automated Logistics Control System department is a team of software developers, architects, business analysts and product support personnel who support logistics solutions for fielded equipment and systems around the world.
We are looking for an ALCS Systems / Software Logistics Product Support Engineer that we can train in the agile methods we utilize to sustain and develop logistics solutions.
The Automated Logistics Control System is a flagship database application and consists of multiple modules for supply support, asset management, work planning and administration as well as system configuration management. ALCS has been an RTX application for 40+ years, and the team has continued to innovate and expand its capabilities.
This unaccompanied position will be onsite in Doha, Qatar for an international assignment with additional compensation.
Employment is contingent upon meeting all medical requirements for overseas assignments including comprehensive post-offer medical examination.
What You Will Do<ul><li>
Responsible for assisting customers in the use of ALCS and the administration of the data generated by the transactions in the application.</li><li>
Develop requirements from customer interaction, and process definitions that need update or modification.</li><li>
Utilize software resources and MS SQL procedures to create reports, dashboards and customer data requests as needed.</li><li>
Support the creation / adjustment of transactions at both application and database layer.</li><li>
Support the implementation of changes as new releases are readied.</li><li>
Assist in the support of the infrastructure for the ALCS application at the Qatar PATRIOT Depot.</li><li>
The ability to take new projects from idea to implementation while managing cost and schedule.</li></ul>
Qualifications You Must Have<ul><li>
Typically requires a Bachelor&rsquo;s and a minimum of 2 years prior relevant experience, or an Advance Degree in a related field and a minimum of 1 year experience.</li><li>
Experience in Program Management, Earned Value, and Project Management.</li><li>
Experience .Net C# software development methodologies, and the ability to be trained in SQL reporting.</li><li>
Experience with database applications and data intensive processes.</li><li>
Experience generating deliverable documents, planning activities including developing and performing presentations to the customer.</li><li>
Ability to isolate problems and initiate solutions.</li><li>
Mid-level training in Microsoft Office Suite, including Excel, Word, Project, and PowerPoint</li><li>
Active and transferable U.S. government issued security clearance is required prior to start date.</li><li>
U.S. citizenship is required, as only U.S. citizens are eligible for a security clearance.</li></ul>
Qualifications We Prefer<ul><li>
Experience researching complex customer problems and providing technical, process and/or training solutions, including TCP / IP networking, database management and software requirements.</li><li>
Experience managing in a depot or production environment.</li><li>
Experience with logistics control systems for supply and maintenance tracking.</li><li>
Comprehension of logistics standards and functions utilized to support PATRIOT and other military systems.</li><li>
Ability to operate independently, within a broad scope of authority, and with minimal supervision.</li><li>
Ability to coordinate and interface effectively at all levels of the organization, across a multi-contractor and government team.</li><li>
Excellent interpersonal skills, including written and verbal communications skills.</li></ul>
What We Offer<ul><li>
Our values drive our actions, behaviors, and performance with a vision for a safer, more connected world. At RTX we value: Safety, Trust, Respect, Accountability, Collaboration, and Innovation.</li></ul>
Clearance Information: This position requires a security clearance. The Defense Industrial Security Clearance Office (DISCO), an agency of the Department of Defense, handles and adjudicates the security clearance process. More information about Security Clearances can be found on the US Department of State government website here: https://www.state.gov/m/ds/clearances/c10978.htm
#LI-FR1
The salary range for this role is 66,000 USD - 130,000 USD. The salary range provided is a good faith estimate representative of all experience levels. RTX considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate&rsquo;s work experience, location, education/training, and key skills.
Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays. Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective-bargaining agreement.
Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company&rsquo;s performance.
This role is a U.S.-based role. If the successful candidate resides in a U.S. territory, the appropriate pay structure and benefits will apply.
RTX anticipates the application window closing approximately 40 days from the date the notice was posted. However, factors such as candidate flow and business necessity may require RTX to shorten or extend the application window.
RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans&rsquo; Readjustment Assistance Act.
Privacy Policy and Terms:
Click on this link to read the Policy and Terms</div>

Sygmetiv Business Solutions

About the RoleWe are hiring a Desktop Engineer &ndash; Operation and Maintenance (M/F) to support the day-to-day IT operations and maintenance of desktop systems. The role involves providing end-user support, ensuring system reliability, and maintaining compliance with IT security standards. You will be responsible for diagnosing issues, performing upgrades, and keeping IT infrastructure running efficiently.Key Responsibilities<ul><li>Install, configure, and maintain desktop hardware, software, and peripherals.</li><li>Provide operational support and troubleshooting for Windows systems and enterprise applications.</li><li>Perform preventive maintenance and system upgrades.</li><li>Diagnose and resolve hardware, software, and connectivity issues.</li><li>Ensure compliance with IT security and operational policies.</li><li>Manage incident tickets, document solutions, and maintain asset records.</li><li>Coordinate with IT teams for escalated issues, upgrades, and deployments.</li><li>Provide user training and support to enhance productivity.</li></ul>Qualifications &amp; ExperienceEssential:<ul><li>Bachelor&rsquo;s Degree or Diploma in Computer Science, IT, or a related field.</li><li>Minimum 3 years&rsquo; experience in IT operations, desktop engineering, or technical support.</li><li>Strong knowledge of Windows operating systems and desktop environments.</li><li>Hands-on experience with system imaging, updates, and endpoint security tools.</li><li>Good understanding of networking basics (TCP/IP, DNS, DHCP).</li><li>Excellent communication skills in English (verbal &amp; written).</li></ul>Desirable:<ul><li>Certifications such as Microsoft MCSA, CompTIA A+, or ITIL.</li><li>Experience with Active Directory, group policies, and user account management.</li><li>Exposure to enterprise IT service management tools (ticketing systems, monitoring tools).</li></ul>Key Skills &amp; Competencies<ul><li>Strong customer service orientation.</li><li>Ability to troubleshoot and resolve issues independently.</li><li>Organizational and time-management skills.</li><li>Self-motivated, with initiative and a problem-solving mindset.</li><li>Team player with adaptability in fast-paced environments.</li></ul>Job Type: Full-timeExperience:<ul><li>Desktop Engineer &ndash; Operation and Maintenance: 3 years (Preferred)</li></ul>Language:<ul><li>English (Preferred)</li></ul>

Desktop Engineer – Operation and Maintenance (M/F)

<div>
 A senior engineer for this role is one of the key people that will support the technical manager and solution architect in fronting the customer. Engineers are expected to be able to do requirement gathering, technical design, testing &amp; deployment.
 
 
 You are expected to work with various roles in the project including but not limited to:
 
 
 <ul>
 <li>
 BA Lead/Manager to gather requirements.
 </li>
 <li>
 Off-shore teams for deliver project modules.
 </li>
 <li>
 Singapore HQ teams to on product features &amp; extensions.
 </li>
 <li>
 Test Manager to conduct internal &amp; external testing for the project.
 
 
 </li>
 </ul>
 
 Responsibilities
 
 
 
 <ul>
 <li>
 Requirement Gathering:
 </li>
 <li>
 Work with BA Lead/Manager to meet and retrieve requirements from user.
 </li>
 <li>
 Come up with requirement documentation.
 </li>
 <li>
 Convert requirements into epics and user stories.
 </li>
 <li>
 Work with UIUX engineer to come up with user journey before and after solutions.
 </li>
 <li>
 Communicate with UIUX engineer to product wireframes and interactive prototypes.
 </li>
 <li>
 Convert business requirements to technical documents.
 </li>
 <li>
 Technical Design:
 </li>
 <li>
 Work with technical manager and technical leads (offshore) to come up with technical design for module requirements.
 </li>
 <li>
 Work with technical manager and senior technical leads (Singapore) to come up with technical design for product customization requirements. Practitioner of SCRUM Methodology
 </li>
 <li>
 Integration:
 </li>
 <li>
 Work with partners and vendors to integrate to IT &amp; OT Systems.
 </li>
 <li>
 Integrate with IT &amp; OT Systems.
 </li>
 <li>
 Work with Technical Architect/Manager on the technical design of assigned modules.
 </li>
 <li>
 Functional Testing:
 </li>
 <li>
 Support Test Manager in the documentation of test scenarios for software modules.
 </li>
 <li>
 Support Test Manager in internal testing of software modules
 </li>
 <li>
 Support Test Manager in the integration testing of software modules
 </li>
 <li>
 Support Test Manager in User Acceptance Testing (UAT)
 </li>
 <li>
 DevOPS &amp; Deployment:
 
 
 </li>
 </ul>
 Able to use various devOPS tools to perform the following:
 
 
 <ul>
 <li>
 Deployment of software systems
 </li>
 <li>
 Patching of software updates
 </li>
 <li>
 Run static code analysis using devOPS tools
 </li>
 <li>
 Manage branching, approval of check-ins etc
 </li>
 <li>
 Run dynamic analysis with devOPS tools
 </li>
 <li>
 Facilitate offshore developers and leads in security report lapses.
 </li>
 <li>
 Performance Testing:
 </li>
 <li>
 Able to use automation test tools to conduct performance testing for project.
 </li>
 <li>
 Able to product performance test report.
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 
 Personality &amp; Work Traits:
 
 
 
 <ul>
 <li>
 Good Leadership skills
 </li>
 <li>
 Good presentation skills
 </li>
 <li>
 Good communication skills
 </li>
 <li>
 Able to manage a team of 2-4 people
 </li>
 <li>
 Independent Worker (Able to work independently with minimal guidance)
 </li>
 <li>
 A proactive work attitude
 </li>
 <li>
 A team player (Inclusive mind-set to collaborate effectively in a diverse team)
 </li>
 <li>
 problem solver
 </li>
 <li>
 Able to deliver with quality
 </li>
 <li>
 Fast learner (for technology)
 
 
 </li>
 </ul>
 
 Work Experience
 
 
 
 <ul>
 <li>
 Full-stack technical lead in or more projects (able to work on both frontend &amp; backend development)
 </li>
 <li>
 Full-stack developer in 3 or more projects (able to work on both frontend &amp; backend development)
 </li>
 <li>
 Have one or more project SDLC experience as technical lead
 </li>
 <li>
 Have three or more project SDLC experience
 </li>
 <li>
 Able to confidently and clearly communicate with others
 </li>
 <li>
 Able to express design using UML notation &amp; UML Diagrams
 </li>
 <li>
 Worked in at least 1 project with English as the main language of communication.
 </li>
 <li>
 Derive user stories and tasks backlog in using SCRUM or other agile framework
 
 
 </li>
 </ul>
 
 Technical Skills
 
 
 
 <ul>
 <li>
 Programming Languages &amp; Tools
 </li>
 <li>
 HTML, JavaScript, CSS3
 </li>
 <li>
 *Java/*C#/*C++
 </li>
 <li>
 Programming Frameworks:
 </li>
 <li>
 AngularJS (Preferred) /*ReactJS/*VueJS
 </li>
 <li>
 ST Engineering AOCS Framework
 </li>
 <li>
 COTS Products:
 </li>
 <li>
 Enterprise Service Bus &amp; Messaging Brokers (*Kafka, *AMQP, *MQTT &amp; *Protobuf)
 </li>
 <li>
 *CEP &amp; Rule Engines
 </li>
 <li>
 Application Servers(NodeJS, *Java-based Application Servers &amp; *IIS)
 </li>
 <li>
 Databases:
 </li>
 <li>
 MSSQL
 </li>
 <li>
 *PosgresSQL
 </li>
 <li>
 *Oracle
 </li>
 <li>
 *MongoDB
 </li>
 <li>
 Administrative Tools:
 </li>
 <li>
 MS Offices (Word, Excel, PowerPoint)
 </li>
 <li>
 *MS Teams
 </li>
 <li>
 DevOPS Tools:
 </li>
 <li>
 Jira
 </li>
 <li>
 Confluence
 </li>
 <li>
 GitLab
 </li>
 <li>
 SonarQube
 </li>
 <li>
 Nexus/Maven
 </li>
 <li>
 Postman, or equivalent
 </li>
 <li>
 Languages:
 </li>
 <li>
 English
 </li>
 <li>
 *Arabic
 </li>
 <li>
 *Chinese
 </li>
 <li>
 *Vietnamese
 </li>
 </ul>
</div>

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