software support engineer

Digital Spy Group

We are looking for a Software Support Engineer to assist in software development, testing, and application support. This role is perfect for candidates who are eager to learn, enjoy technology, and want to grow in a fast-paced environment.Candidates with B.Tech not completed, backlogs, or diploma holders are encouraged to apply.Requirements:- Basic knowledge of Java is required.- Good communication and problem-solving skills.- Enthusiasm for learning and supporting software applicationsJob Types: Full-time, FresherWork Location: In person

Software Support Engineer

Al Nattiq Technologies

Job Title: Software Technical Support EngineerJob Description:We are looking for a Technical Support Engineer with experience in software troubleshooting, device testing, and user training. The ideal candidate will be responsible for providing technical assistance to clients, ensuring the proper installation and performance of software and hardware, and delivering product training sessions.Responsibilities:<ul><li>Provide technical support for software and hardware products.</li></ul><ul><li>Diagnose and resolve software and device-related issues.</li></ul><ul><li>Conduct testing and quality checks on devices before delivery.</li></ul><ul><li>Prepare and deliver user training sessions and documentation.</li></ul><ul><li>Collaborate with the development and sales teams to enhance customer satisfaction.</li></ul>Requirements:<ul><li>Bachelor&rsquo;s degree in Computer Engineering, IT, or a related field.</li></ul><ul><li>Experience in software support and hardware diagnostics.</li></ul><ul><li>Strong analytical and problem-solving skills.</li></ul><ul><li>Excellent communication excellent skills in English Arabic.</li></ul>Uae resident<ul><li>Ability to work independently and as part of a team.</li></ul>Job Type: Full-time (Part-time may be considered for qualified candidates)Location: SharjahIf you&rsquo;re passionate about technology and enjoy helping others solve technical challenges, we&rsquo;d love to hear from you!Job Types: Full-time, Part-timePay: From AED3,000.00 per monthLanguage:<ul><li>Arabic (Required)</li></ul>Work Location: In person

Software Technical Support Engineer

Asterisk Solution

About the Role:Asterisk Solutions Pvt. Ltd. is looking for a Software Support Engineer to join our growing team. The ideal candidate will be responsible for providing technical assistance to clients, troubleshooting software-related issues, and collaborating closely with the development team to ensure timely and effective issue resolution. This position requires strong technical aptitude, problem-solving skills, and excellent communication abilities.Key Responsibilities:&middot; Respond promptly to customer inquiries via phone, email, or ticketing system, providing high-quality technical support and guidance.&middot; Troubleshoot and resolve software-related issues using Microsoft SQL Server and other relevant tools.&middot; Gather detailed information from customers regarding technical problems and document all support interactions.&middot; Log and manage incidents through the company&rsquo;s ticketing system, ensuring proper tracking and resolution.&middot; Collaborate with the development and QA teams to identify, analyze, and resolve software bugs and system errors.&middot; Maintain thorough and up-to-date documentation of issues, solutions, and system processes.&middot; Ensure timely follow-up and closure of all support tickets within the defined service level agreements (SLAs).Qualifications &amp; Skills:&middot; Bachelor&rsquo;s or Master&rsquo;s degree in Computer Science or a related field.&middot; Hands-on experience with Microsoft SQL Server or strong SQL query knowledge (Fresh graduates with SQL knowledge are encouraged to apply).&middot; Strong verbal and written communication skills in English are mandatory.&middot; Experience with a helpdesk ticketing system and customer support tools (for experienced candidates).&middot; Excellent problem-solving and analytical skills with a focus on customer satisfaction.Why Join Us:At Asterisk Solutions, we value our employees and offer a rewarding and growth-oriented work environment with:&middot; Handsome Salary Package (Based on Experience &amp; Skills)&middot; Performance-Based Bonuses&middot; Comprehensive Medical Benefits &ndash; Coverage up to PKR 350,000 per annum&middot; Professional Growth Opportunities&middot; Collaborative and Supportive Work Culture&middot; One-Year Employment Contract after Successful Confirmation PeriodWho Can Apply:Both fresh graduates and experienced professionals are encouraged to apply.If you&rsquo;re passionate about technology, problem-solving, and delivering excellent customer support, we&rsquo;d love to have you on our team.Apply now and become part of a leading IT solutions company serving global clients since 2008.Job Type: Full-timeApplication Question(s):<ul><li>Are you fluent in spoken and written English?</li><li>This position requires working from 4:00 PM to 1:00 AM (Pakistan Standard Time). Are you comfortable with this shift timing?</li><li>How would you rate your proficiency in Microsoft SQL Server / SQL queries?</li></ul>Education:<ul><li>Bachelor's (Required)</li></ul>Work Location: In person

Noorka

<div>At Noorka Logistics, we believe technology drives efficiency across our logistics operations. We are seeking a skilled and dedicated IT Support Engineer to join our team in Dubai. The ideal candidate will ensure seamless IT operations by providing technical support, troubleshooting issues, and maintaining system reliability for smooth business functioning.

Key Responsibilities:
<ul>
<li>Provide technical support for hardware, software, and network-related issues.</li>
<li>Install, configure, and maintain computer systems, printers, and other IT equipment.</li>
<li>Monitor system performance and ensure optimal functionality of IT infrastructure.</li>
<li>Respond to user queries promptly and deliver effective troubleshooting solutions.</li>
<li>Support data backup and recovery procedures to ensure business continuity.</li>
<li>Manage network configurations and security protocols.</li>
<li>Coordinate with vendors for IT equipment maintenance and upgrades.</li>
<li>Keep records of system updates, incidents, and resolutions for reference.</li>
</ul>
Requirements:
<ul>
<li>Bachelor&rsquo;s degree in Information Technology, Computer Science, or related field.</li>
<li>Proven experience as an IT Support Engineer or in a similar IT role.</li>
<li>Strong knowledge of networking, operating systems, and troubleshooting techniques.</li>
<li>Familiarity with IT security principles and system management tools.</li>
<li>Excellent problem-solving and communication skills.</li>
<li>Ability to work independently and handle multiple priorities efficiently.</li>
</ul>
Joining Noorka Logistics in Dubai as an IT Support Engineer gives you the opportunity to contribute to a fast-paced logistics environment where technology plays a vital role in business success. If you are passionate about IT systems and eager to support a growing company, we welcome you to apply and be part of our innovative team.</div>

IT Support Engineer

Sybrid Pvt Ltd.

Experience: 1 - 2 YearsJob Overview We are seeking a skilled System Engineer to join our IT team. The ideal candidate will be responsible for maintaining and supporting our organization's IT infrastructure, ensuring optimal performance, security, and reliability. This role involves providing technical support across various platforms and collaborating with cross-functional teams to implement effective solutions. The System Engineer will play a critical role in managing hardware, software, networks, and security systems to support business operations efficiently.Responsibilities<ul><li>Provide technical support and troubleshooting for hardware, software, and network issues across the organization.</li><li>Manage and maintain computer systems including Windows, macOS, and Linux operating systems.</li><li>Oversee computer management tasks such as software deployment, updates, and system configurations.</li><li>Configure and support network infrastructure including LAN, VPNs, firewalls, and other security measures.</li><li>Assist with desktop support requests via help desk tools such as BMC Remedy, ServiceNow, or Jira.</li><li>Monitor and maintain IT infrastructure to ensure system stability and security.</li><li>Implement and support IT security protocols to safeguard organizational data.</li><li>Collaborate with teams to optimize computer hardware performance and network connectivity.</li><li>Document processes and resolutions to improve support workflows and knowledge base resources.</li></ul>Skills<ul><li>Proven experience in technical support, IT support, or help desk roles.</li><li>Strong knowledge of computer management, operating systems (Windows, macOS, Linux), and desktop support.</li><li>Familiarity with computer networking concepts including LAN, VPNs, firewalls, and network troubleshooting.</li><li>Proficiency in software troubleshooting across various platforms.</li><li>Experience with IT infrastructure management and security protocols.</li><li>Knowledge of tools such as BMC Remedy, ServiceNow, Jira for ticketing and issue tracking.</li><li>Ability to manage computer hardware components effectively.</li><li>Excellent communication skills for customer service and team collaboration.</li><li>Understanding of Microsoft Office applications for documentation and reporting purposes. This position offers an engaging opportunity for a dedicated IT professional to contribute to a dynamic organization by ensuring robust technology systems that support business growth and operational excellence.</li></ul>Pay: Rs60,000.00 - Rs80,000.00 per monthEducation:<ul><li>Bachelor's (Required)</li></ul>Experience:<ul><li>Related: 1 year (Required)</li></ul>Location:<ul><li>Lahore (Required)</li></ul>Work Location: In person

System Support Engineer

VIION Technology (Viper Group)

Viper Group is looking for IT Support and Customer Service Engineer who will be responsible for handling day to day tasks related to Desktop, network and other office equipment troubleshooting and maintenance. Engineer will be handling the tasks on Viper's behalf at customer premises or its various offices.Duties and responsibilities:<ul><li>Key responsibilities include diagnosing and troubleshooting technical issues via phone, email, or chat, maintaining customer records in a ticketing system, escalating complex problems, and contributing to a knowledge base. Strong problem-solving, communication, and customer service skills are essential for this role, as is a good understanding of operating systems, networking, and various hardware and software.</li><li>Engineer will be required to travel / commute to different offices or may be resident at single location.</li><li>Preferred experience: 1 year</li><li>Good speaking and writing skills in English</li></ul>Timings are from 8:30AM to 6:00PM Monday to Friday &amp; Saturday till 2:00PMJob Types: Full-time, Internship, FresherWork Location: In person

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