software support engineer

Leidos

<div>Description
Looking for an opportunity to make an impact?
This posting is an opportunity ranging in years of experience. Level of opportunity, including compensation, will be matched to a candidate's experience. If you&rsquo;re excited about the work but your experience level differs &ndash; PLEASE APPLY!
At Leidos, we deliver innovative solutions through the efforts of our diverse and talented people who are dedicated to our customers&rsquo; success. We empower our teams, contribute to our communities, and operate sustainably. Everything we do is built on a commitment to do the right thing for our customers, our people, and our community. Our Mission, Vision, and Values guide the way we do business.
Your greatest work is ahead!
Leidos&rsquo; Defense Sensor is seeking a Software Support Engineer to join our team&hellip;with the ability and experience to work missile defense projects within the BMD Simulations and Analysis Portfolio. As a Software Support Engineer, you will have the opportunity to use your troubleshooting skills to investigate anomalies, defects or issues in products or processes, using structured methodologies (5 Whys, Fishbone, etc.) to find underlying causes, assess impacts, and implement prototype solutions with cross-functional teams, documenting findings for stakeholders. In this role, you will also work across multiple software products and tools at the customer site or within the Agile SW development environment. The ideal candidate will possess excellent analytical and problem-solving skills, be a strong team player, and can establish solid working relationships with peers and technical staff members within the program.
If this sounds like the kind of environment where you can thrive, keep reading!
Leidos Defense Systems Sector provides a diverse portfolio of systems, solutions, and services covering land, sea, air, space, and cyberspace for customers worldwide. Solutions for Defense include enterprise and mission IT, large-scale intelligence systems, command and control, geospatial and data analytics, cybersecurity, logistics, training, and intelligence analysis and operations support. Our team is solving the world&rsquo;s toughest security challenges for customers with &ldquo;can&rsquo;t fail&rdquo; missions. To explore and learn more, click here!
Are you ready to make an impact? Share your resume with us today!
Primary Responsibilities<ul><li>
Lead and facilitate root cause analysis investigations for complex technical issues, product failures, process deviations, and quality incidents</li><li>
Collect and analyze relevant data from various sources, including product data, test results, customer feedback, and system logs</li><li>
Conduct detailed failure analysis investigations on complex software product observations</li><li>
Collaborate with cross-functional teams, including SW product management, SW developers, system architects, test engineers, system administrators, lab integrators, and other stakeholders, to gather information and develop comprehensive solutions</li><li>
Document findings and present conclusions and recommended corrective and preventive actions to stakeholders and management</li><li>
Develop and implement effective solutions to prevent product defect or process issues from recurring.</li><li>
Identify systemic issues and opportunities for improvement across processes and SW products based on recurring root causes</li></ul>
Basic Qualifications
This posting is an opportunity ranging in years of experience. Level of opportunity, including compensation, will be matched to a candidate's experience. If you&rsquo;re excited about the work but your experience level differs &ndash; PLEASE APPLY!<ul><li>
Bachelor&rsquo;s degree with 5 years of prior relevant experience or Masters with 3 years of prior relevant experience</li><li>
Proven experience and in-depth knowledge of C++, java or Python</li><li>
Basic skills with version control tools such as Git</li><li>
Analytical and problem-solving skills with the ability to interpret complex data, diagnose configuration errors, and identify causal relationships.</li><li>
Excellent hardware and/or software diagnostic skills with ability to read and analyze system logs, trace file or error messages to find root causes</li><li>
Good verbal and written communication skills.</li><li>
Active secret clearance</li><li>
Full time onsite support</li><li>
Candidate must be a resident of the North Alabama area</li></ul>
Preferred Qualifications<ul><li>
Agile Scrum Experience</li><li>
Experience with Java and user interfaces</li><li>
Experience with Jira - issue tracking and agile project management, or similar tool</li><li>
Multi-core and multi-threaded programming</li><li>
Familiarity with MDA Sensors and/or missile defense systems</li><li>
Familiarity with modeling and simulation tools</li><li>
Understanding of systems engineering concepts (not required to be a systems engineer)</li><li>
Knowledge of Scaled Agile Framework (SAFe)</li></ul>
If you're looking for comfort, keep scrolling. At Leidos, we outthink, outbuild, and outpace the status quo &mdash; because the mission demands it. We're not hiring followers. We're recruiting the ones who disrupt, provoke, and refuse to fail. Step 10 is ancient history. We're already at step 30 &mdash; and moving faster than anyone else dares.<h2 class="jobSectionHeader">
Original Posting:</h2>
July 29, 2026 
For U.S. Positions: While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above.<h2 class="jobSectionHeader"> 
Pay Range:</h2>
Pay Range $69,550.00 - $125,725.00
The Leidos pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.
About Leidos
Leidos is an industry and technology leader serving government and commercial customers with smarter, more efficient digital and mission innovations. Headquartered in Reston, Virginia, with 47,000 global employees, Leidos reported annual revenues of approximately $16.7 billion for the fiscal year ended January 3, 2025. For more information, visit www.Leidos.com.
Pay and Benefits
Pay and benefits are fundamental to any career decision. That's why we craft compensation packages that reflect the importance of the work we do for our customers. Employment benefits include competitive compensation, Health and Wellness programs, Income Protection, Paid Leave and Retirement. More details are available at www.leidos.com/careers/pay-benefits.
Securing Your Data
Beware of fake employment opportunities using Leidos&rsquo; name. Leidos will never ask you to provide payment-related information during any part of the employment application process (i.e., ask you for money), nor will Leidos ever advance money as part of the hiring process (i.e., send you a check or money order before doing any work). Further, Leidos will only communicate with you through emails that are generated by the Leidos.com automated system &ndash; never from free commercial services (e.g., Gmail, Yahoo, Hotmail) or via WhatsApp, Telegram, etc. If you received an email purporting to be from Leidos that asks for payment-related information or any other personal information (e.g., about you or your previous employer), and you are concerned about its legitimacy, please make us aware immediately by emailing us at LeidosCareersFraud@leidos.com.
If you believe you are the victim of a scam, contact your local law enforcement and report the incident to the U.S. Federal Trade Commission.
Commitment to Non-Discrimination
All qualified applicants will receive consideration for employment without regard to sex, race, ethnicity, age, national origin, citizenship, religion, physical or mental disability, medical condition, genetic information, pregnancy, family structure, marital status, ancestry, domestic partner status, sexual orientation, gender identity or expression, veteran or military status, or any other basis prohibited by law. Leidos will also consider for employment qualified applicants with criminal histories consistent with relevant laws.</div>

Software Support Engineer

Lucid Motors-LA

<div>
 
 About Lucid
 
 
 
 
 At Lucid, we are creating exceptional mobility experiences through innovation to drive the world forward. Built on Lucid&rsquo;s proprietary technology and software-defined vehicle architecture, our award-winning vehicles bring our &ldquo;Compromise Nothing&trade;&rdquo; approach to the global automotive market. That means refusing to choose between performance and sustainability, design and engineering, ambition and integrity. In Lucid Air and Lucid Gravity, we have designed and built vehicles that have redefined their segments, combining exceptional range, performance, design, and expansive space in a single experience.
 
 
 
 
 We achieve this through deep vertical integration, with design, engineering, and production happening in-house across our global offices and manufacturing facilities. Our teams come from industries around the world, united by a shared commitment to excellence. By refusing to settle, you can help redefine what&rsquo;s possible and shape the future of mobility.
 
 
 
 Lucid is seeking a proactive and technically skilled Software Support Engineer to support internal development fleets and customer vehicles in a fast‑paced automotive environment. This role partners closely with software, hardware, validation, and supplier teams to diagnose, troubleshoot, and resolve complex vehicle system issues across development and production environments.
 
 
 
 You Will
 
 
 
 <ul>
 <li>
 Provide hands-on technical support for internal development, fleet vehicles, and customer vehicles.
 </li>
 <li>
 Operate within a production line and factory environment to support vehicle software and hardware readiness.
 </li>
 <li>
 Partner closely with software, hardware, validation, manufacturing, and quality teams to troubleshoot and resolve vehicle system issues.
 </li>
 <li>
 Diagnose and perform root cause analysis of software and hardware issues using:
 </li>
 <ul>
 <li>
 Diagnostic Trouble Codes (DTCs)
 </li>
 <li>
 Vehicle telemetry data (Grafana)
 </li>
 <li>
 Vector tools such as CANoe and CANalyzer
 </li>
 </ul>
 <li>
 Strong hands-on knowledge on core UDS Service IDs, such as Routine Control, Security Access, Diagnostics sessions, Data download/transfer
 </li>
 <li>
 Support software and hardware integration, validation, and release activities.
 </li>
 <li>
 Create, document, and manage issue reports, tracking progress through resolution.
 </li>
 <li>
 Collaborate with suppliers and cross‑functional engineering partners to drive timely issue closure.
 </li>
 <li>
 Participate in an on‑call rotation approximately one weekend per month.
 </li>
 <li>
 Contribute to technical reviews, team meetings, and continuous improvement initiatives.
 
 </li>
 </ul>
 
 You Bring
 
 
 
 <ul>
 <li>
 Bachelor's degree in Software Engineering, Information Systems Engineering, Computer and Electronics Engineering, or Computer Engineering and at least 5 years of professional experience
 </li>
 <li>
 3+ Years of Experience with CAN bus systems and vehicle diagnostics
 </li>
 <li>
 Experience supporting automotive systems; EV experience is a plus
 </li>
 <li>
 Designed, implemented, and validated UDS (ISO 14229) diagnostic services to support ECU manufacturing, EOL testing, and production ramp‑up
 </li>
 <li>
 Demonstrated experience performing vehicle software diagnostics and root‑cause analysis using UDS‑based diagnostic workflows in development or production environments
 </li>
 <li>
 Hands‑on experience using DoIP, UDS (ISO 14229) diagnostic services, including:
 </li>
 <ul>
 <li>
 Reading and clearing Diagnostic Trouble Codes (DTCs)
 </li>
 <li>
 Querying and interpreting Data Identifiers (DIDs)
 </li>
 <li>
 Executing routine control and diagnostic services for ECU‑level troubleshooting
 </li>
 <li>
 Worked on Session Control, Security Access, Data Transfer service IDs
 </li>
 </ul>
 <li>
 Applied strong knowledge of CAN, CAN‑FD, LIN and exposure to DoIP (ISO 13400) environments
 </li>
 <li>
 Provided launch and SOP support, working directly with plant, quality, and automation teams during ramp‑up
 </li>
 <li>
 Analyzed diagnostic communication using CANoe / CANalyzer, identifying root causes for manufacturing yield losses
 </li>
 <li>
 Supported ECU flashing and reprogramming using custom flash tools, scripts, UDS services, including bootloader interaction and recovery from interrupted flashes
 </li>
 <li>
 Defined manufacturing DTC strategies, including DTC suppression during tests, EOL clear‑down logic, and separation of factory vs customer‑relevant faults, resolution of DTCs
 </li>
 <li>
 Deeper understanding of Software Development Life Cycle (SDLC), vehicle network architectures, release management, system fault tracing.
 </li>
 <li>
 Familiarity with connectivity and infotainment technologies, including LTE, Wi‑Fi, GPS, and InfoT systems
 </li>
 <li>
 Collaborated cross‑functionally with embedded software, manufacturing engineering, quality, suppliers, service and OEM customer diagnostics teams
 </li>
 <li>
 Strong communication and interpersonal skills, with the ability to build effective working relationships
 </li>
 <li>
 Customer focused mindset with the ability to thrive in a fast paced environment
 </li>
 <li>
 Ability to work independently with a strong sense of ownership, accountability, and initiative
 </li>
 <li>
 Friendly, collaborative team player with the ability to learn quickly and adapt to changing priorities
 
 </li>
 </ul>
 
 Compensation
 
 
 &amp; Benefits:
 
 Lucid offers a comprehensive and competitive benefits package including medical, dental, and vision insurance; life and disability coverage; paid time off; paid holidays; and a 401(k) retirement plan. Eligible employees may also participate in Lucid&rsquo;s equity program and/or a discretionary annual cash incentive program. Incentive and equity awards, if applicable, are determined based on individual performance, role scope, market considerations, and overall company results, in accordance with the terms of the applicable plans.
 
 
 
 Equal Opportunity:
 
 At Lucid, we believe diversity strengthens everything we build. Lucid Motors is proud to be an equal opportunity employer and is committed to providing an inclusive workplace for all. We consider all qualified applicants without regard to race, color, national or ethnic origin, age, religion, disability, sexual orientation, gender, gender identity or expression, marital status, or any other characteristic protected by applicable state or federal laws and regulations.
 
 
 
 Accessibility:
 
 Lucid Motors is committed to providing reasonable accommodations for qualified individuals with disabilities. If you need any accommodation to participate in the application process, please contact us at TA-Operations lucidmotors.com.
 
 This email address is designated solely for accommodation requests and is not monitored for job applications or resume submissions. To be considered for employment, all applications must be submitted through the Lucid Motors Careers website.
 
 
 
 
 Candidate Data Privacy:
 
 By submitting your application, you understand and agree that your personal data will be processed in accordance with our Candidate Privacy Notice.
 
 
 
 To all recruitment agencies:
 
 Lucid Motors does not accept agency resumes. Please do not forward resumes to Lucid Motors. Lucid Motors is not responsible for any fees related to unsolicited resumes.
</div>

Vehicle Software Support Engineer

Hexagon

<div><div><div><h2 class="jobSectionHeader">Summary</h2></div><div><h1 class="jobSectionHeader">
Applications Engineer II &ndash; NCSIMUL</h1> 
Location: Remote &ndash; United States | Travel: Up to 30%<h2 class="jobSectionHeader"> 
About Hexagon Manufacturing Intelligence</h2>
Hexagon Manufacturing Intelligence is a global leader in industrial intelligence, helping manufacturers develop the disruptive technologies of today and the life-changing products of tomorrow. Through industry-leading sensors, metrology, automation, simulation, and digital manufacturing software, we empower organizations to improve quality, increase productivity, and accelerate innovation.
Joining Hexagon means becoming part of a collaborative, innovative team dedicated to solving complex manufacturing challenges while helping customers maximize the value of advanced manufacturing technologies.<h2 class="jobSectionHeader">
Why Join Us?</h2> 
<ul><li>
Join a global leader in industrial intelligence and digital manufacturing software.</li><li>
Work remotely while supporting customers across North America.</li><li>
Learn from a highly experienced, long-tenured team of technical experts.</li><li>
Build expertise with industry-leading CNC simulation and verification technology.</li><li>
Make a direct impact by helping manufacturers improve quality, reduce machine crashes, and optimize production.</li></ul></div></div><div><div><h2 class="jobSectionHeader">
About the Role</h2></div><div>
Hexagon Manufacturing Intelligence is seeking an Applications Engineer II to join our NCSIMUL team. In this highly technical, customer-facing role, you will support manufacturers implementing NCSIMUL software to simulate, verify, optimize, and validate CNC machining processes.
This position combines customer support, technical training, and application engineering, working closely with customers to implement software solutions, troubleshoot manufacturing challenges, develop virtual CNC machines, and optimize machining performance.
The ideal candidate has experience with CNC machining, CAM programming, G-code, manufacturing processes, and enjoys solving complex technical problems while working directly with customers.
Learn more about NCSIMUL: 
https://hexagon.com/products/ncsimul-machine</div></div><div><div><h2 class="jobSectionHeader">
Qualifications</h2></div><div><h3 class="jobSectionHeader">
Required</h3><ul><li>
Bachelor's degree in Mechanical Engineering, Manufacturing Engineering, Computer Science, or a related technical discipline</li><li>
5+ years of related engineering or manufacturing experience</li><li>
Experience with CNC machining and manufacturing processes</li><li>
Familiarity with CAM programming and G-code verification</li><li>
Strong troubleshooting and analytical skills</li><li>
Excellent customer service and communication skills</li><li>
Ability to work independently in a remote environment</li><li>
Strong organizational and prioritization skills</li><li>
Proficiency with Microsoft Office</li></ul><h3 class="jobSectionHeader">
Preferred</h3><ul><li>
Previous Applications Engineering experience</li><li>
Experience supporting manufacturing software</li><li>
Experience with CNC simulation software</li><li>
Familiarity with Salesforce and Jira</li><li>
Experience with Siemens, Fanuc, Heidenhain, or Okuma controls</li><li>
Proficiency in C# or another object-oriented programming language</li></ul></div></div><div><div><h2 class="jobSectionHeader">
Work Environment</h2></div><div>
Employee will encounter the work environment characteristics described below while performing the essential functions of this role. Reasonable accommodations may be made to enable individuals with disabilities to perform these essential job functions, absent undue hardship.<ul><li>
This is a remote, home-based position with approximately 30% travel to customer sites throughout North America.</li><li>
The majority of work is performed in a professional home office environment using computers, multiple monitors, and standard office equipment.</li><li>
Frequent collaboration with customers, resellers, and cross-functional teams through phone, email, video conferencing, and other digital collaboration tools.</li><li>
Regular onsite work at customer manufacturing facilities, machine shops, and production environments to support software implementation, troubleshooting, training, and application engineering projects.</li><li>
Exposure to industrial manufacturing environments, including CNC machines, automation equipment, moderate noise levels, moving machinery, and varying shop floor conditions.</li><li>
Personal Protective Equipment (PPE) may be required when visiting customer facilities and will be provided as needed.</li><li>
Employees are expected to maintain a safe, organized, and reliable home office with dependable internet connectivity to effectively support customers and internal teams.</li><li>
Flexibility to accommodate customer schedules, project deadlines, and occasional travel is essential to successfully perform the responsibilities of this role.</li></ul></div></div><div><div><h2 class="jobSectionHeader">
Benefits</h2></div><div>
Hexagon offers a comprehensive benefits package designed to support your health, financial well-being, and professional growth, including:<ul><li>
Medical, Dental, and Vision Insurance</li><li>
Health Savings Account (HSA) with employer contribution</li><li>
Flexible Spending Accounts (FSA)</li><li>
401(k) with generous company match</li><li>
Generous Paid Time Off (PTO)</li><li>
Paid Parental Leave</li><li>
Employee Assistance Program</li><li>
Tuition Reimbursement</li><li>
Career development opportunities within a global organization</li></ul></div></div></div>

Applications Engineer II, Division Production Software

Albi

<div>
 
 Albi (albiware.com) a fast-growing SaaS company on a mission to propel the restoration industry forward by empowering restoration companies with the technology they need to scale and grow their businesses.
 
 
 As our customer base continues to grow, we are expanding our global support organization to ensure customers receive reliable, timely, and high-quality technical support.
 
 
 We are looking for a
 
 Support Engineer
 
 to join our Karachi-based team. This is an
 
 entry-level engineering role
 
 that works closely with Support Specialists and senior engineers to
 
 troubleshoot, fix, and resolve customer issues
 
 . You will work directly on production-impacting problems, contributing code fixes, data corrections, and configuration changes under established processes and guidance.
 
 
 This position supports
 
 U.S. business hours, from 9 am to 5 pm Central Standard Time.
 
 
 
 Key Responsibilities
 
 
 
 <ul>
 <li>
 Partner with Support Specialists to investigate, troubleshoot,
 
 fix
 
 , and resolve customer-reported technical issues.
 </li>
 <li>
 Diagnose root causes by analyzing application behavior, logs, and data.
 </li>
 <li>
 Implement
 
 code fixes in .NET-based applications
 
 for well-scoped, low-to-medium complexity issues, following established development and deployment processes.
 </li>
 <li>
 Write and execute
 
 SQL queries
 
 , including safe
 
 bulk operations
 
 (updates/inserts) to correct data issues when required.
 </li>
 <li>
 Reproduce issues in lower environments and validate fixes before deployment.
 </li>
 <li>
 Own assigned support cases end-to-end, ensuring timely communication, proper resolution, and post-fix validation.
 </li>
 <li>
 Escalate complex or high-risk issues to senior engineers with clear analysis and proposed solutions.
 </li>
 <li>
 Collaborate with engineering and QA teams to ensure fixes are properly tested and released.
 </li>
 <li>
 Document fixes, root causes, and preventive steps in internal knowledge bases.
 </li>
 <li>
 Participate in shift handovers to ensure continuity across time zones.
 </li>
 <li>
 Continuously build technical expertise in the product, platform, and support tooling
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 <ul>
 <li>
 
 2+years of professional experience
 
 in technical support, application support, or software engineering.
 </li>
 <li>
 Working knowledge of
 
 .NET / C#
 
 , including debugging, fixing bugs, and understanding application flow.
 </li>
 <li>
 Strong
 
 SQL skills
 
 , including:
 </li>
 <ul>
 <li>
 Writing queries with joins and filters
 </li>
 <li>
 Data analysis and validation
 </li>
 <li>
 Experience or exposure to
 
 bulk operations
 
 with attention to safety and data integrity
 </li>
 </ul>
 <li>
 Solid troubleshooting and analytical problem-solving skills.
 </li>
 <li>
 Strong sense of
 
 ownership and accountability
 
 for customer-impacting issues.
 </li>
 <li>
 Good written and verbal
 
 communication skills
 
 in English.
 </li>
 <li>
 Ability to work responsibly with production systems and follow change-management processes.
 </li>
 <li>
 Bachelor's degree in Computer Science, Software Engineering, or a related field (or equivalent experience).
 
 </li>
 </ul>
 
 Nice to Have
 
 
 
 <ul>
 <li>
 Experience contributing bug fixes in a production environment.
 </li>
 <li>
 Familiarity with REST APIs and debugging API-related issues.
 </li>
 <li>
 Exposure to CI/CD pipelines and code review processes.
 </li>
 <li>
 Experience with ticketing systems (Zendesk, Jira, Freshdesk).
 </li>
 <li>
 Basic understanding of cloud platforms (Azure preferred).
 </li>
 <li>
 Prior SaaS or customer-facing technical experience.
 
 
 </li>
 </ul>
 
 Benefits
 
 
 
 
 We're driven by purpose, fueled by high energy, and committed to helping our people grow.
 
 
 We offer:
 
 <ul>
 <li>
 Competitive salary aligned with the Karachi market
 </li>
 <li>
 Paid time off and company holidays
 </li>
 <li>
 Medical insurance coverage
 </li>
 <li>
 Real ownership of production issues and meaningful technical work
 </li>
 <li>
 Mentorship from experienced engineers
 </li>
 <li>
 Clear career progression
 </li>
 <li>
 Supportive, collaborative team culture
 </li>
 <li>
 Stable work schedule aligned with U.S. business needs
 </li>
 </ul>
 
 Your growth matters to us. We provide hands-on experience, trust, and support to help you develop into a strong engineer while making a real impact for our customers.
 
</div>

Support Engineer - .NET

Amazon Web Services

<div><h2 class="jobSectionHeader">DESCRIPTION</h2><div>
Seeking a talented Software Development Engineer II to join our innovative team and drive technical excellence. You'll design, develop, and scale robust software solutions, leveraging your expertise in system architecture and programming to solve complex challenges. Ideal candidates will bring strong technical skills, creativity, and a passion for building high-performance software systems. 
 
Key points to highlight: 
 
<ul><li>Mission-driven software development</li><li>Opportunity to design and architect scalable systems</li><li>Collaborative team environment</li><li>Potential for significant technical impact</li></ul> 
Key job responsibilities 
Technical Skills: 
AWS Services expertise: S3, DynamoDB, Lambda, CloudFormation, EventBridge, Glue, Lake Formation, Redshift, IAM, KMS, RAM 
Backend development: Java, serverless architecture, API design 
Security: IAM policies, encryption (client-side and server-side), attribute-based access control (ABAC) 
Data systems: Data catalogs, metadata management, asset ingestion workflows 
Distributed systems: Event-driven architecture, asynchronous workflows, workflow orchestration 
 
Soft Skills: 
Cross-functional collaboration 
System design and documentation 
Problem-solving in complex distributed environments 
 
About the team 
ABOUT AWS: 
Diverse Experiences
 
Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn&rsquo;t followed a traditional path, or includes alternative experiences, don&rsquo;t let it stop you from applying.
 
 
Why AWS
 
Amazon Web Services (AWS) is the world&rsquo;s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating &mdash; that&rsquo;s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. 
 
Work/Life Balance
 
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there&rsquo;s nothing we can&rsquo;t achieve in the cloud.
 
 
Inclusive Team Culture
 
Here at AWS, it&rsquo;s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity and AmazeCon conferences, inspire us to never stop embracing our uniqueness. 
 
Mentorship and Career Growth 
We&rsquo;re continuously raising our performance bar as we strive to become Earth&rsquo;s Best Employer. That&rsquo;s why you&rsquo;ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
</div><h2 class="jobSectionHeader">BASIC QUALIFICATIONS</h2><ul><li>3+ years of non-internship professional software development experience</li><li>2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience</li><li>1+ years of software development engineer or related occupational experience</li><li>1+ years of designing and developing large-scale, multi-tiered, multi-threaded, embedded or distributed software applications, tools, systems, and services using: C#, C++, Java, or Perl experience</li><li>1+ years of Object Oriented Design experience</li><li>Bachelor's degree or foreign equivalent in Computer Science, Engineering, Mathematics, or a related field</li><li>Experience programming with at least one software programming language</li></ul><h2 class="jobSectionHeader">
PREFERRED QUALIFICATIONS</h2><ul><li>3+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience</li><li>Bachelor's degree in computer science or equivalent</li></ul> 
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. 
 
Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company&rsquo;s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. 
 
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you&rsquo;re applying in isn&rsquo;t listed, please contact your Recruiting Partner. 
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life &amp; AD&amp;D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. 
USA, CA, East Palo Alto - 165,200.00 - 223,600.00 USD annually</div>

Software Development Engineer, AWS Catalog

Acture Solutions

<div><div><div><div><div>Systems Support Engineer 
Location: Hauppauge, NY 
Salary: $65,000&ndash;$85,000 annually 
Schedule: Full-Time, Monday&ndash;Friday Onsite 9:00 AM- 5:00 PM
Advance Your IT Career with a Growing Managed Services Provider
Acture Solutions is seeking an experienced Systems Support Engineer to join our Centralized Services team in Hauppauge, NY. This is an excellent opportunity for an IT professional who enjoys solving complex technical issues, supporting enterprise Microsoft environments, and working alongside a highly skilled engineering team. In this role, you'll provide advanced Tier II infrastructure and systems support for a diverse client base while participating in infrastructure projects, cloud migrations, technology refreshes, and client onboarding initiatives. You'll collaborate with senior engineers to deliver exceptional customer service and reliable technology solutions that help organizations succeed.
What You'll Do<ul><li>Provide advanced Tier II support for servers, workstations, Microsoft 365, Active Directory, networking, and infrastructure-related issues.</li><li>Troubleshoot escalated hardware, software, connectivity, authentication, printing, and performance issues.</li><li>Administer Microsoft 365 including Exchange Online, Teams, SharePoint, OneDrive, and user management.</li><li>Support Windows Server environments, Active Directory, Group Policy, DNS, DHCP, and user provisioning.</li><li>Deploy, configure, and maintain servers, workstations, firewalls, switches, wireless access points, and backup solutions.</li><li>Monitor client environments using Remote Monitoring &amp; Management (RMM) tools and proactively resolve issues.</li><li>Support backup and disaster recovery platforms, validate backups, and assist with recovery efforts.</li><li>Participate in infrastructure upgrades, cloud migrations, hardware refreshes, and client onboarding projects.</li><li>Maintain detailed technical documentation and standard operating procedures.</li><li>Collaborate with cybersecurity and engineering teams to implement security best practices including MFA, endpoint protection, patch management, and access controls.</li><li>Mentor Level I technicians and assist with knowledge sharing across the engineering team.</li><li>Participate in scheduled after-hours maintenance and occasional emergency support.</li></ul>
What You Bring<ul><li>Associate's or Bachelor's degree in Information Technology, Computer Science, or a related field, or an equivalent combination of education and experience.</li><li>3&ndash;5 years of experience supporting enterprise IT infrastructure, systems administration, or Managed Services environments.</li><li>Strong knowledge of Windows operating systems, Windows Server, Microsoft 365, and Active Directory.</li><li>Experience supporting networking fundamentals including TCP/IP, DNS, DHCP, VPNs, VLANs, and wireless networking.</li><li>Experience supporting VMware or Hyper-V virtualization environments.</li><li>Familiarity with Datto RMM, Autotask PSA, ConnectWise, or similar MSP platforms.</li><li>Strong troubleshooting, analytical, and customer service skills.</li><li>Excellent written and verbal communication skills.</li><li>Ability to manage multiple priorities in a fast-paced client support environment.</li><li>Valid driver's license with the ability to travel to client sites as needed.</li></ul>
Required Certifications<ul><li>Cisco Certified Network Associate (CCNA)</li><li>CompTIA A+, Network+, Security+, Microsoft certifications, or equivalent technical certifications</li></ul>
Skills for Success<ul><li>Customer-first mindset with a passion for solving technical challenges.</li><li>Strong organizational skills and attention to detail.</li><li>Ability to work independently while collaborating with engineers and project teams.</li><li>Commitment to continuous learning and professional development.</li><li>Strong documentation habits and communication skills.</li><li>Ability to prioritize competing priorities while maintaining exceptional service.</li></ul>
Why Join Acture?
Acture Solutions is a leading Managed Services Provider (MSP) delivering secure, scalable technology solutions to businesses, educational institutions, municipalities, and nonprofit organizations throughout the Northeast. We combine technical expertise with exceptional customer service to help our clients achieve their business goals. At Acture Solutions, you'll work with modern technologies alongside experienced engineers in a collaborative environment that encourages learning, innovation, and career advancement. We invest in our employees and provide opportunities to grow both technically and professionally.
What We Offer<ul><li>Salary: $65,000&ndash;$85,000 annually, based on experience</li><li>Medical, dental, vision, and Employee Assistance Program (EAP)</li><li>Retirement Plan</li><li>Generous Paid Time Off and paid holidays</li><li>Professional development and certification support</li><li>Career growth opportunities within a rapidly growing technology organization</li><li>Collaborative, team-oriented culture focused on customer success</li></ul>
Ready to Join Our Team?
If you're passionate about technology, enjoy solving challenging technical problems, and want to advance your career with a growing Managed Services Provider, we'd love to hear from you. Apply today and help deliver technology solutions that make a difference. All offers contingent upon successful fingerprinting background.</div></div></div></div> 
Monday to Friday 9:00 AM to 5:00 PM with travel to client sites as needed</div>

Systems Support Engineer

Procore Technologies

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 We&rsquo;re looking for a
 
 Staff Software Engineer - Agentic Foundation
 
 to join Procore&rsquo;s Product &amp; Technology Team. The Agentic Foundation team treats AI adoption as an internal product, building and operating the tooling, frameworks, and services that make AI-native workflows the default across Procore's software development lifecycle. This position requires developer productivity experience to achieve high velocity without compromising on quality in this critical functional domain.
 
 
 Procore software solutions aim to improve the lives of everyone in construction and the people within Product &amp; Technology are the driving force behind our innovative, top-rated global platform. We&rsquo;re a customer-centric group that encompasses engineering, product, product design and data, security and business systems.
 
 
 This role reports to a Senior Manager, Software Engineering and we&rsquo;re looking for someone to join us immediately.
 
 Apply now!
 
 
 
 
 
 What you&rsquo;ll do:
 
 
 
 
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 AI is central to how we work. You&rsquo;ll be expected to master generative tools and agentic workflows, moving beyond just using AI to actively building the agentic future of construction
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 Own the technical vision and architectural strategy for Procore's agentic developer platform &mdash; setting the direction for how AI is integrated natively across the full software development lifecycle, from code generation and review through testing, deployment, and observability.
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 Author and drive adoption of architectural RFCs and technical design documents that establish org-wide platform contracts, integration patterns, and engineering standards for teams you don't directly work with.
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 Conduct thorough, constructive code reviews and pair with teammates to elevate code quality and knowledge-sharing across the team.
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 Anticipate second- and third-order consequences of platform decisions; design systems that remain extensible as Procore's agentic capabilities evolve.
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 Collaborate with infrastructure, platform, and product engineering teams to align on shared standards and avoid duplicated effort.
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 Bring strong opinions, loosely held &mdash; propose ideas clearly, pressure-test them with the team, and adapt based on feedback.
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 Establish and champion engineering standards, best practices, and platform contracts that allow hundreds of development teams to ship safely at high velocity.
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 Focus on metrics and observability: We intend to become an elite performer in the software industry, and we can only do this if we learn and adapt quickly. We need telemetry from our agentic software delivery systems from which to continually learn how to improve our lead time for changes, our change failure rate, and our mean time to recover from failure.
 
 
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 </ul>
 
 
 What we&rsquo;re looking for:
 
 
 
 
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 8+ years of professional software engineering experience, with demonstrated depth in full-stack development and backend systems.
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 Proven proficiency with AI-native developer tooling &mdash; you have integrated LLM-powered systems into engineering workflows (code review, test generation, agentic pipelines, or similar) and can lead Procore's strategy in this space from day one.
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 Experience building or integrating AI-native developer tooling &mdash; LLM-assisted code review, agentic test generation, AI-powered incident triage, or similar.
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 Experience with LLM evaluation frameworks (benchmarks, evals, quality scoring) for assessing tool effectiveness.
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 Experience building MCPs, MCP Gateway, or AI/LLM Gateways.
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 Familiarity of how AI Agents and LLMs work under the hood.
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 Experience working in Developer Platform, DevOps or Developer Experience teams.
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 Strong fundamentals in at least one of: Ruby on Rails, Python or TypeScript; comfort reading and contributing across multiple languages.
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 Solid DevOps instincts: you understand deployment strategies, rollback mechanisms, feature flags, and what 'safe to deploy' actually means in a high-scale environment.
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 Expert-level fluency in software delivery observability: DORA metrics, distributed tracing, SLO/SLA design, and building feedback loops that drive measurable improvement.
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 Track record of mentoring senior engineers and raising the technical bar of those around you &mdash; not just executing at a high level yourself.
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 Comfort navigating organizational ambiguity: you can drive clarity, build consensus, and maintain momentum on long-horizon initiatives without close direction.
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Staff Software Engineer - Agentic Foundation

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