software support engineer

Hosuk Travel

<div>Hosuk Travels, a customer-focused travel management company in Riyadh, is seeking a skilled and dependable IT Support Engineer to support our growing technology needs. This role is ideal for a tech-savvy professional who enjoys troubleshooting, supporting users, and ensuring smooth IT operations in a fast-paced travel environment.

Key Responsibilities:
<ul>
<li>Provide technical support for desktops, laptops, printers, and office IT equipment</li>
<li>Install, configure, and maintain operating systems, software, and applications</li>
<li>Troubleshoot hardware, software, and network issues and resolve them efficiently</li>
<li>Manage user accounts, email systems, and access permissions</li>
<li>Monitor system performance, backups, and data security</li>
<li>Support travel booking systems, office applications, and internal software</li>
<li>Maintain IT asset inventory, licenses, and technical documentation</li>
<li>Assist staff with IT-related queries both on-site and remotely</li>
<li>Coordinate with external vendors and service providers when required</li>
</ul>
Requirements:
<ul>
<li>Bachelor&rsquo;s degree or diploma in Information Technology, Computer Science, or a related field</li>
<li>2&ndash;4 years of experience as an IT Support Engineer or similar role</li>
<li>Strong knowledge of Windows/macOS environments and basic networking concepts</li>
<li>Experience troubleshooting office software, email systems, and hardware</li>
<li>Understanding of IT security practices and data protection</li>
<li>Good problem-solving, communication, and organizational skills</li>
<li>Ability to work independently and manage multiple tasks</li>
</ul>
At Hosuk Travels in Riyadh, the IT Support Engineer plays a key role in keeping systems reliable and staff productive. This position offers the opportunity to work in a professional travel company where technology supports excellent customer service. If you are solution-oriented and passionate about IT support, we welcome you to join our team.</div>

IT Support Engineer

Zahr Freighters

<div>Zahr Freighters, a leading logistics and freight solutions provider in Dubai, is seeking a skilled and proactive IT Support Engineer to join our team. This role is ideal for a tech-savvy professional who enjoys troubleshooting, maintaining IT systems, and ensuring seamless technology operations within a fast-paced logistics environment.

Key Responsibilities:
<ul>
<li>Provide technical support for hardware, software, and network-related issues</li>
<li>Install, configure, and maintain computer systems, servers, and office applications</li>
<li>Troubleshoot and resolve IT issues promptly to minimize downtime</li>
<li>Monitor system performance, security, and backups to ensure data protection</li>
<li>Assist employees with IT queries via phone, email, or in-person support</li>
<li>Maintain IT inventory, licenses, and documentation of IT assets</li>
<li>Implement IT policies, updates, and security protocols</li>
<li>Coordinate with external vendors and service providers for technical support when required</li>
</ul>
Requirements:
<ul>
<li>Bachelor&rsquo;s degree in Information Technology, Computer Science, or a related field</li>
<li>2&ndash;4 years of experience as an IT Support Engineer or similar IT role</li>
<li>Strong knowledge of Windows, macOS, Linux, and networking concepts</li>
<li>Experience troubleshooting hardware, software, and office applications</li>
<li>Familiarity with IT security practices and data protection measures</li>
<li>Excellent problem-solving, organizational, and communication skills</li>
<li>Ability to manage multiple tasks independently and prioritize effectively</li>
</ul>
At Zahr Freighters, we recognize that reliable IT systems are crucial for smooth logistics operations. As our IT Support Engineer in Dubai, you will play a key role in ensuring seamless technology performance, supporting staff, and maintaining a secure IT environment. If you are passionate about technology and proactive problem-solving, we invite you to join our team.</div>

Accenture

Project Role : Application Support Engineer 
Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
 
Must have skills : Contract Management 
Good to have skills : NA 
Minimum 2 year(s) of experience is required 
Educational Qualification : 15 years full time education 
 
Summary: As an Application Support Engineer, you will act as software detectives, providing a dynamic service that identifies and resolves issues within various components of critical business systems. Your typical day will involve collaborating with team members to troubleshoot software problems, ensuring system functionality, and enhancing user experience through effective solutions. You will engage with different stakeholders to gather requirements and feedback, contributing to the continuous improvement of the systems you support. Roles &amp; Responsibilities: - Expected to perform independently and become an SME. - Required active participation/contribution in team discussions. - Contribute in providing solutions to work related problems. - Assist in the documentation of processes and procedures to enhance team knowledge. - Engage in training and mentoring junior team members to foster a collaborative environment. Professional &amp; Technical Skills: - Must To Have Skills: Proficiency in Contract Management. - Strong analytical skills to assess and resolve software issues effectively. - Experience with software troubleshooting and problem-solving techniques. - Familiarity with database management systems and their integration with applications. - Ability to communicate technical information clearly to non-technical stakeholders. Additional Information: - The candidate should have minimum 2 years of experience in Contract Management. - This position is based at our Gurugram office. - A 15 years full time education is required.
 
15 years full time education

Application Support Engineer

Fatima Memorial Hospital

Saida Waheed FMH College of Nursing requires the services of System Support Engineer. Bachelor&rsquo;s degree in Computer Sciences with a minimum of 2 years&rsquo; experience in system support, networking, and IT infrastructure. The Job Description is outlined below.1. Responsible to provide support Hardware &amp; repair Support.2. Responsible for installing and repairing computer hardware, including laser, label, dot-matrix, deskjet, and wireless printers; scanners; LCDs and monitors; multimedia equipment; system and laptop motherboards; power supplies; laptops; UPS systems; DVRs and CCTV cameras; and peripherals such as mouse and keyboard.3. Responsible to provide support Software Windows installation, Office installation, Antivirus, USB Security Software, remote software VNC, HMIS, EMCO Software, Store report, Zakat Pharmacy Software, Quick book NUR foundation, Converting software video Editing Software CD &amp; DVD, Audio Editing, Photo Editing.4. Responsible to configure Email account internet configures, laptop configures wireless, checking computer equipment for electrical safety.5. Responsible for planning and undertaking scheduled maintenance upgrades.6. Responsible to setting up new user accounts and profiles and dealing with password issues, Provide support Network.7. Configure wireless (PVT) Blocks User laptop &amp; mobile.8. Responsible to new Network cable active &amp; Troubleshoot Network Cable.9. Responsible to configure network switch, wireless device, Router.10. Responsible to manage network Cable and Tagging.Job Type: Full-timePay: Rs45,000.00 - Rs50,000.00 per monthWork Location: In person

System Support Engineer

Noorka

<div>Noorka Logistics is seeking a skilled and proactive IT Support Engineer to join our team in Dubai. This role is essential in ensuring the smooth operation of IT systems and providing reliable technical support to employees across the organization in a fast-paced logistics environment.

Key Responsibilities:
<ul>
<li>Provide first-level and second-level technical support for hardware, software, and network issues.</li>
<li>Install, configure, and maintain computer systems, printers, and related IT equipment.</li>
<li>Monitor system performance and troubleshoot technical problems in a timely manner.</li>
<li>Assist users with IT-related queries, ensuring minimal downtime and efficient solutions.</li>
<li>Maintain IT documentation, user manuals, and asset records.</li>
<li>Support network connectivity, email systems, and basic server administration tasks.</li>
<li>Coordinate with external vendors and service providers when required.</li>
<li>Ensure data security, backups, and compliance with company IT policies.</li>
</ul>
Qualifications:
<ul>
<li>Diploma or bachelor&rsquo;s degree in Information Technology or a related field.</li>
<li>Proven experience as an IT Support Engineer or in a similar technical role.</li>
<li>Good knowledge of operating systems, networking fundamentals, and troubleshooting techniques.</li>
<li>Strong problem-solving skills and the ability to work independently.</li>
<li>Excellent communication skills and a customer-focused attitude.</li>
</ul>
Joining Noorka Logistics in Dubai as an IT Support Engineer offers an excellent opportunity to grow your technical expertise while supporting critical business operations. If you are dependable, technically proficient, and eager to contribute to a growing logistics company, we encourage you to apply.</div>

Vostok Trading LLC

We are looking for an IT Support Engineer to provide technical support and ensure smooth operation of our IT systems.Key Responsibilities<ul><li>Troubleshoot hardware, software, and network issues</li><li>Install, configure, and maintain computers, servers, and software</li><li>Monitor and maintain IT systems and network security</li><li>Assist users with technical problems and IT requests</li><li>Coordinate with vendors for IT procurement or maintenance</li></ul>Requirements<ul><li>Good knowledge of computers, networks, and servers</li><li>Problem-solving and troubleshooting skills</li><li>Experience with Windows, Linux, or networking is a plus</li></ul>Job Type: Full-timePay: AED2,000.00 - AED4,000.00 per month

Techmind Solutions LLC

Job Summary:The IT Support Engineer is responsible for providing technical assistance and support to end-users regarding hardware, software, and network-related issues. This role requires troubleshooting and resolving issues efficiently to ensure smooth business operations. Additionally, will manage and maintain Active Directory and Office 365 environments, performing regular updates and ensuring security protocols are followed.Key Responsibilities:<ul><li>Technical Support:</li><li>Provide first and second-level support to end-users for hardware, software, and network issues.</li><li>Respond to support tickets, phone calls, and emails to troubleshoot and resolve issues.</li><li>Install, configure, and maintain computer systems, including desktops, laptops, printers, and other peripherals.</li><li>Troubleshooting:</li><li>Diagnose and resolve hardware and software issues, including operating systems, application software, and network connectivity problems.</li><li>Perform root cause analysis for recurring issues and recommend permanent solutions.</li><li>System Maintenance:</li><li>Perform regular system updates, patches, and maintenance tasks.</li><li>Ensure antivirus software and other security tools are up-to-date.</li><li>Manage user accounts, permissions, and access rights using Active Directory.</li><li>Office 365 Management:</li><li>Administer and manage Office 365 environment, including user account setup, license management, and troubleshooting issues related to Office 365 applications.</li><li>Support end-users with Office 365 applications, including Outlook, Teams, OneDrive, and SharePoint.</li><li>Documentation and Reporting:</li><li>Maintain accurate records of all support requests and resolutions.</li><li>Document processes, procedures, and solutions for common issues.</li><li>Generate reports on support activity and system performance as required.</li><li>User Training and Support:</li><li>Provide training and guidance to end-users on software applications, tools, and best practices.</li><li>Develop and update user manuals and training materials.</li><li>Collaboration:</li><li>Work closely with other IT team members to address complex issues and implement new technologies.</li><li>Assist in IT projects, such as system upgrades, migrations, and new implementations.</li></ul>Qualifications:<ul><li>Education: Bachelor&rsquo;s degree in Computer Science, Information Technology, or a related field (preferred).</li><li>Experience: 2+ years of experience in a desktop support or similar role.</li><li>Certifications: CompTIA A+, Microsoft Certified Professional (MCP), or equivalent certifications are advantageous.</li></ul>Skills and Competencies:<ul><li>Strong knowledge of Windows and macOS operating systems.</li><li>Familiarity with networking concepts and troubleshooting (TCP/IP, DNS, DHCP).</li><li>Proficiency in using and supporting Microsoft Office Suite and other common software applications.</li><li>Experience managing and troubleshooting Active Directory and Office 365 environments.</li><li>Excellent problem-solving and analytical skills.</li><li>Strong communication and interpersonal skills.</li><li>Ability to work independently and as part of a team.</li><li>High attention to detail and organizational skills.</li><li>Ability to manage multiple tasks and priorities effectively.</li></ul>If you are a proactive and skilled IT Engineer with a passion for creating secure and efficient network infrastructures, we invite you to apply and become a valuable member of our team at Techmind Solutions LLC.Job Types: Full-time, PermanentPay: AED3,000.00 - AED3,500.00 per monthExperience:<ul><li>IT Support: 2 years (Preferred)</li></ul>

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