software support engineer

Dematic

<div>Dematic is looking for a talented Software Support Engineer to provide remote, second level customer support with Dematic's Customer Service team. The work schedule for this opening is rotating 12-hour day shifts, four days on and four days off. The employee will work closely with customers, first level technicians, and software/technical engineers to resolve customer issues. The employee may participate in emergency situations requiring on-site support. Ideal candidates will possess knowledge of multiple programming languages, operating systems, databases, and networking.
<p></p><h1 class="jobSectionHeader"><b>We offer:
</b></h1><p><b>What We Offer:
</b></p><ul><li>Career Development
</li><li>Competitive Compensation and Benefits
</li><li>Pay transparency
</li><li>Global Opportunities</li></ul><p></p><p><br>
</p><p></p><p>The base pay range for this role is estimated to be $65,000 - $140,000 at the time of posting. Final compensation will be determined by various factors such as work location, education, experience, knowledge, and skills.<br>
</p><p></p><h1 class="jobSectionHeader"><b>Tasks and Qualifications:
</b></h1><p><b>What you Will Do in This Role:
</b></p><ul><li>Provide technical support to customers via phone, email, and chat.
</li><li>Diagnose and troubleshoot software issues
</li><li>Collaborate with the development team to resolve complex issues
</li><li>Document and track customer issues and problems.
</li><li>Assist in the creation of support documentation and knowledge base articles.
</li><li>Conduct training sessions for customers on software usage.
</li><li>Travel approximately 5% of the time to different customer locations and Dematic locations in the United States
</li>Participate in an on-call rotation during non-business hours<br>
<li>
</li></ul><p></p><p><b>What We Are Looking For:
</b></p><ul><li>Bachelor's Degree (Computer Science, Software Engineering, or related field)
</li><li>Proven experience in software support or a similar role
</li><li>Strong problem solving skills and attention to detail.
</li><li>Excellent communication skills, both written and verbal.
</li><li>Experience with Oracle / MS SQL databases
</li><li>Experience with Windows operating systems
</li><li>Material handling experience
</li><li>Experience with Java, C, C#, or Python
</li><li>Customer Service experience</li></ul></div>

Software Support Engineer

Nile Bits

<div></div><div><div><div><p>Our recruitment is based on competencies or sets of behaviors, skills and knowledge and will focus on finding the best people for the available jobs. The selection process may involve several stages If you meet the requirements you will be required to attend an interview.</p><p>
The interview will be about you and your experience. You will be asked for examples of how you behave in different situations drawing on examples from work, university or your personal life.</p></div></div></div><p></p>
<br><div><div><div><div><div><div><h4 class="jobSectionHeader"><b>BENEFITS</b></h4><ul><li>
All employees benefits for free (our famous games room, daily breakfast, fruits, coffee and other hot drinks, soft drinks and juices, company days out and parties&hellip;).</li><li>
Flexible and comfortable schedule.</li><li>
Social insurance.</li><li>
Paid annual and national vacation.</li><li>
Working remotely.</li><li>
Competitive salaries.</li><li>
Monetary rewards and incentives.</li><li>
Career possibilities with growing team.</li><li>
Open-door management policy.</li><li>
Full Medical insurance.</li><li>
Accommodation and transportation allowance.</li><li>
Friendly environment that values innovation and efficiency.</li><li>
Exciting opportunities for career growth and talent development.</li><li>
Feedback encouragement.</li><li>
Recognition and reward programs.</li><li>
Friendly environment.</li><li>
Fun committees.</li><li>
Fun, smart and creative people.</li><li>
Social benefits.</li></ul></div></div></div></div></div><div><div><div><div><div><h4 class="jobSectionHeader"><b>
Equal Opportunity</b></h4><p>
Nile Bits is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.</p></div></div></div></div></div><div><div><div><div><div><h4 class="jobSectionHeader"><b>
PRIVACY</b></h4><p>
Nile Bits respects your privacy and takes comprehensive measures to safeguard your personal and business information.</p><p>
We will not share your credentials and business data with any third parties without your permission. Multi-level corporate security policies and procedures ensure prevention from loss, misuse or unauthorized distribution of any business-sensitive information you share with us.</p></div></div></div></div></div></div>
<br><div>iOS Developer<div><p><b>
Employment Type: Full-time</b><br>
<b>Job Location: Cairo, Egypt</b><br>
<b>Employee Location: Egypt</b><br>
<b>Work Arrangement: Remote</b></p><h3 class="jobSectionHeader"><b>
Job Description</b></h3><p>
We are seeking a highly skilled and experienced iOS Developer to join our dynamic team. The ideal candidate will have a strong background in developing top-tier mobile applications, a keen eye for detail, and a passion for creating seamless and engaging user experiences. As an iOS Developer, you will be responsible for designing, developing, and maintaining high-quality iOS applications, collaborating with cross-functional teams to define and deliver new features, and continuously improving application performance. You will also play a key role in conducting code reviews, and ensuring the best practices in iOS development are followed. This position offers the opportunity to work on cutting-edge projects and contribute significantly to our mobile strategy.</p><h3 class="jobSectionHeader"><b>
Responsibilities</b></h3><ul><li>
Design and develop advanced applications for the iOS platform.</li><li>
Collaborate with cross-functional teams to define, design, and ship new features.</li><li>
Ensure the performance, quality, and responsiveness of applications.</li><li>
Identify and correct bottlenecks and fix bugs.</li><li>
Maintain code quality, organization, and automatization.</li><li>
Continuously discover, evaluate, and implement new technologies to maximize development efficiency.</li><li>
Conduct code reviews.</li><li>
Work closely with product management to understand requirements and translate them into technical specifications.</li><li>
Participate in Agile/Scrum development processes.</li></ul><p></p><h3 class="jobSectionHeader"><b>
Qualifications</b></h3><ul><li>
Bachelor&rsquo;s degree in Computer Science, Engineering, or a related field.</li><li>
5+ years of experience in iOS development.</li><li>
Strong proficiency in Swift and Objective-C.</li><li>
Deep understanding of iOS frameworks such as UIKit, Core Data, Core Animation, and others.</li><li>
Experience with offline storage, threading, and performance tuning.</li><li>
Familiarity with RESTful APIs to connect iOS applications to back-end services.</li><li>
Knowledge of other web technologies and UI/UX standards.</li><li>
Understanding of Apple&rsquo;s design principles and interface guidelines.</li><li>
Proficient understanding of code versioning tools such as Git.</li><li>
Experience with continuous integration and deployment.</li><li>
Excellent problem-solving, critical thinking, and communication skills.</li></ul></div></div><p></p>

iOS Developer

Baylor Miraca Genetics Laboratories LLC

<div><div><div><p>Job Summary:</p>
</div>
<div><p>The Operations Support Engineer will be responsible for maintaining and monitoring technical software systems, resolving customer issues, and supporting software operations related to genomic technologies. This role involves working closely with cross-functional teams&mdash;including scientists, software engineers, and bioinformaticians&mdash;to ensure the reliability and performance of support systems. The engineer will also contribute to the development and documentation of support processes and ensure compliance with regulatory standards in a healthcare environment.</p>
</div>
<div><p>RESPONSIBILITIES:</p>
</div>
<div><p>Technical Support and System Monitoring:</p>
</div>
<div><ul><li><p>Maintain and monitor support systems for technical software, including web applications and genomic software.</p>
</li>
</ul></div><div><ul><li><p>Debug complex code and analyze application logs to assist in issue resolution.</p>
</li>
</ul></div><div><ul><li><p>Intake, troubleshoot, and resolve customer issues, ensuring timely and accurate follow-through.</p>
</li>
</ul></div><div><ul><li><p>Ensure proper escalation of issues to internal teams and maintain clear communication throughout the resolution process.</p>
</li>
</ul></div><div><p>Process Improvement and Documentation:</p>
</div>
<div><ul><li><p>Assist in code development and code scripting for the improvement of operations support and automation.</p>
</li>
</ul></div><div><ul><li><p>Contribute to the design and improvement of support workflows and documentation.</p>
</li>
</ul></div><div><ul><li><p>Ensure proper recording and communication of technical issues and resolutions.</p>
</li>
</ul></div><div><ul><li><p>Document support processes and technical issues thoroughly and accurately.</p>
</li>
</ul></div><div><p>Cross-Functional Collaboration:</p>
</div>
</div><div><div><ul><li><p>Work closely with scientists, software engineers, and bioinformaticians to diagnose and resolve technical issues.</p>
</li>
</ul></div><div><ul><li><p>Collaborate with DevOps and QA teams to ensure smooth deployment and operation of support systems.</p>
</li>
</ul></div><div><p>Regulatory and Compliance Support:</p>
</div>
<div><ul><li><p>Ensure support systems and processes align with regulatory standards such as CLIA, CAP, HIPAA, and FDA.</p>
</li>
</ul></div><div><ul><li><p>Assist in documenting compliance-related activities and support audits as needed.</p>
</li>
</ul></div><div><p>QUALIFICATIONS:</p>
</div>
<div><p>Skills:</p>
</div>
<div><ul><li><p>Strong problem-solving and client-facing skills.</p>
</li>
</ul></div><div><ul><li><p>Demonstrated competency in scripting languages (e.g., Bash, Python).</p>
</li>
</ul></div><div><ul><li><p>Familiarity with statistical programming languages (e.g., R, Python).</p>
</li>
</ul></div><div><ul><li><p>Experience with Linux/Unix systems; cloud experience is a plus.</p>
</li>
</ul></div><div><ul><li><p>Hands-on experience with databases and SQL is a plus.</p>
</li>
</ul></div><div><ul><li><p>Excellent written and verbal communication skills.</p>
</li>
</ul></div><div><ul><li><p>Ability to learn quickly and adapt to a fast-changing environment.</p>
</li>
</ul></div><div><p>Education:</p>
</div>
<div><ul><li><p>Bachelor&rsquo;s degree or higher in Computer Science, Computer Engineering, Bioinformatics, or a related field.</p>
</li>
</ul></div><div><p>Experience:</p>
</div>
<div><ul><li><p>Minimum of 2 years of experience in technical support or software engineering.</p>
</li>
</ul></div><div><ul><li><p>Experience with genomic software systems is a plus.</p>
</li>
</ul></div><div><ul><li><p>Experience in healthcare-related environments with high regulatory requirements is preferred.</p>
</li>
</ul></div></div><div><div><p>PHYSICAL DEMANDS AND WORK ENVIRONMENT:</p>
</div>
<div><ul><li><p>Frequently required to sit, stand, talk, hear, and use hand/finger dexterity.</p>
</li>
</ul></div><div><ul><li><p>Frequently required to utilize visual acuity to operate equipment and read technical information.</p>
</li>
</ul></div><div><ul><li><p>Occasionally exposed to bloodborne and airborne pathogens or infectious materials.</p></li></ul><br>
</div>
<p></p><div><p>EEO Statement:</p>
</div>
<div><p>Baylor Genetics is an equal-opportunity employer dedicated to building an inclusive and diverse workforce. We do not discriminate based on race, religion, color, national origin, sex, sexual orientation, age, gender identity, veteran status, disability, genetic information, pregnancy, childbirth, or related medical conditions, or any other status protected under applicable federal, state, or local law.</p><br>
<p></p>
<p><b>
Note to Recruiters:</b></p>
<p>
We value building direct relationships with our candidates and prefer to manage our hiring process internally. While we occasionally partner with select recruitment agencies for specialized roles, we do not accept unsolicited resumes from recruiters or agencies without a written agreement executed by the authorized signatory for Baylor Genetics (&quot;Agreement&quot;). Any resumes submitted to Baylor Genetics in the absence of an Agreement executed by Baylor Genetics' authorized signatory will be considered the property of Baylor Genetics, and Baylor Genetics will not be obligated to pay any associated recruitment fees.</p><br>
<p></p>
</div>
</div><p>Equal Opportunity Employer<br>
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.</p></div>

Operations Support Engineer

Trustbend Logistics

<div><p>Trustbend Packers &amp; Movers is seeking a skilled and proactive IT Support Engineer to join our technical team in <b>Dubai</b>. This role is ideal for a technology-focused professional who can maintain IT systems, provide technical support, and ensure smooth business operations within a fast-paced logistics and relocation environment.</p>
<p><b>
Key Responsibilities:</b></p>
<ul>
<li>Provide technical support for hardware, software, and network-related issues.</li>
<li>Install, configure, and maintain computers, printers, and IT equipment.</li>
<li>Troubleshoot system errors and resolve technical problems efficiently.</li>
<li>Monitor network performance and ensure system stability.</li>
<li>Manage user accounts, email systems, and access permissions.</li>
<li>Ensure data security through regular backups and antivirus protection.</li>
<li>Maintain IT documentation, asset records, and support logs.</li>
<li>Assist in software upgrades, system updates, and technology implementation.</li>
<li>Coordinate with external vendors for advanced technical support when required.</li>
</ul>
<p><b>Requirements:</b></p>
<ul>
<li>Bachelor&rsquo;s degree in Information Technology, Computer Science, or a related field.</li>
<li>2&ndash;4 years of experience in IT support or system administration roles.</li>
<li>Strong knowledge of computer hardware, software, and networking concepts.</li>
<li>Experience with troubleshooting and IT infrastructure maintenance.</li>
<li>Familiarity with Microsoft systems and cloud-based platforms is an advantage.</li>
<li>Strong analytical and problem-solving skills.</li>
<li>Excellent communication and interpersonal abilities.</li>
</ul>
<p><b>Skills &amp; Competencies:</b></p>
<ul>
<li>Strong technical troubleshooting abilities</li>
<li>Attention to detail and system accuracy</li>
<li>Time management and multitasking skills</li>
<li>High level of responsibility and confidentiality</li>
<li>Ability to work independently and as part of a team</li>
</ul>
<p>At Trustbend Packers &amp; Movers, reliable IT systems are essential for ensuring smooth logistics operations and business efficiency. This IT Support Engineer position in <b>Dubai</b> offers an excellent opportunity to grow your technical career while contributing to a professional and dynamic organization.</p></div>

IT Support Engineer

Noorka

<div><p>Noorka Logistics is seeking a skilled and proactive IT Support Engineer to join our technical team in <b>Dubai</b>. This role is ideal for a technology-focused professional who can maintain IT systems, provide technical assistance, and ensure smooth day-to-day operations within a fast-paced logistics environment.</p>
<p><b>Key Responsibilities:</b></p>
<ul><li>Provide technical support for hardware, software, and network-related issues.</li>
<li>Install, configure, and maintain computers, printers, and IT equipment.</li>
<li>Troubleshoot system errors and resolve technical problems efficiently.</li>
<li>Monitor network performance and ensure system stability.</li>
<li>Manage user accounts, email systems, and access permissions.</li>
<li>Ensure data security through regular backups and antivirus protection.</li>
<li>Maintain IT documentation, asset records, and support logs.</li>
<li>Assist in software upgrades, system updates, and technology implementation.</li>
<li>Coordinate with external vendors for advanced technical support when required.</li>
</ul><p><b>Requirements:</b></p>
<ul><li>Bachelor&rsquo;s degree in Information Technology, Computer Science, or a related field.</li>
<li>2&ndash;4 years of experience in IT support or system administration roles.</li>
<li>Strong knowledge of computer hardware, software, and networking concepts.</li>
<li>Experience with troubleshooting and IT infrastructure maintenance.</li>
<li>Familiarity with Microsoft systems and cloud-based platforms is an advantage.</li>
<li>Strong analytical and problem-solving skills.</li>
<li>Excellent communication and interpersonal abilities.</li>
</ul><p><b>Skills &amp; Competencies:</b></p>
<ul><li>Strong technical troubleshooting abilities</li>
<li>Attention to detail and system accuracy</li>
<li>Time management and multitasking skills</li>
<li>High level of responsibility and confidentiality</li>
<li>Ability to work independently and as part of a team</li>
</ul><p>At Noorka Logistics, reliable IT systems are essential for maintaining smooth logistics operations and business efficiency. This IT Support Engineer position in <b>Dubai</b> offers an excellent opportunity to grow your technical career while contributing to a professional and dynamic logistics organization.</p></div>

APEX SCAFFOLDING DUBAI

<p>We are looking for an experienced IT Support Engineer with strong knowledge of desktop support, networking, and server administration. The ideal candidate will be responsible for maintaining IT infrastructure, troubleshooting technical issues, and ensuring smooth operation of network and server environments.</p><p>Key Responsibilities</p><ul><li>Provide technical support for desktops, laptops, printers, and other IT equipment.</li><li>Install, configure, and maintain Windows operating systems and business applications.</li><li>Manage and troubleshoot LAN, WAN, Wi-Fi, VPN, switches, routers, and firewalls.</li><li>Monitor and maintain Windows Server environments, Active Directory, DNS, DHCP, and Group Policies.</li><li>Perform server backup, restoration, and disaster recovery procedures.</li><li>Configure and manage Microsoft 365, Outlook, and cloud-based services.</li><li>Diagnose and resolve hardware, software, network, and server-related issues.</li><li>Maintain IT documentation, asset inventory, and support records.</li><li>Ensure IT security policies and best practices are followed.</li></ul><p>Job Location: Jebel Ali, Industrial area 1</p><p>Working days in a week: 5 (Saturday &amp; Sunday holiday)</p><p>Job Type: Full-time</p><p>Education:</p><ul><li>Bachelor's (Preferred)</li></ul><p>Experience:</p><ul><li>IT Support: 3 years (Preferred)</li><li>Server: 3 years (Preferred)</li><li>Networking: 3 years (Preferred)</li></ul><p>License/Certification:</p><ul><li>UAE Driving License (Preferred)</li></ul><p>Work Location: In person</p>

Zapegg Tax Consultant

<div><p>Zapegg Tax Consultant is looking for a proactive and <b>technically skilled IT Support Engineer to join our team in Dubai</b>. The successful candidate will be responsible for maintaining the organization&rsquo;s IT infrastructure, providing technical support to users, troubleshooting hardware and software issues, and ensuring the smooth operation of all technology systems.</p>
<p><b>
Key Responsibilities</b></p>
<ul>
<li>Provide first-level and second-level technical support to employees.</li>
<li>Install, configure, and maintain computer systems, laptops, printers, and other IT equipment.</li>
<li>Troubleshoot hardware, software, network, and connectivity issues.</li>
<li>Monitor and maintain IT systems to ensure optimal performance and security.</li>
<li>Assist with user account management, password resets, and access control.</li>
<li>Configure and support Microsoft Windows, Office 365, and related business applications.</li>
<li>Perform regular system updates, backups, and maintenance activities.</li>
<li>Document IT issues, solutions, and support activities.</li>
<li>Coordinate with vendors and service providers for IT-related services and equipment.</li>
<li>Ensure compliance with company IT policies and cybersecurity standards.</li>
</ul>
<p><b>Requirements</b></p>
<ul>
<li>Bachelor&rsquo;s degree or diploma in Information Technology, Computer Science, or a related field.</li>
<li>Proven experience in IT support, helpdesk, or system administration roles.</li>
<li>Strong knowledge of Windows operating systems, networking concepts, and computer hardware.</li>
<li>Experience with Office 365, Active Directory, and email systems.</li>
<li>Ability to diagnose and resolve technical issues efficiently.</li>
<li>Strong analytical and problem-solving skills.</li>
<li>Excellent communication and customer service abilities.</li>
<li>Ability to work independently and manage multiple support requests.</li>
</ul>
<p><b>Preferred Skills</b></p>
<ul>
<li>Knowledge of cloud technologies and virtualization platforms.</li>
<li>Familiarity with cybersecurity best practices and endpoint security solutions.</li>
<li>Experience with network devices, routers, switches, and firewalls.</li>
<li>Professional certifications such as CompTIA A+, Network+, Microsoft, or Cisco certifications are an advantage.</li>
</ul>
<p><b>Benefits</b></p>
<ul>
<li>Competitive salary package.</li>
<li>Visa and medical insurance as per UAE labor law.</li>
<li>Annual leave and other statutory benefits.</li>
<li>Professional training and certification support.</li>
<li>Career growth opportunities within the organization.</li>
<li>Modern and collaborative work environment.</li>
</ul>
<p>Interested candidates are invited to submit their updated CV for consideration. Only shortlisted applicants will be contacted. Zapegg Tax Consultant is committed to fostering innovation, continuous learning, and professional excellence in the workplace.</p></div>

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