software support engineer

Wall Soft Technology

<p><b>Summary:</b></p><p>We are looking for a <b>smart, proactive, and fast-responding Database Support engineer</b> who can independently handle client issues, troubleshoot technical problems (SQL, IIS, .NET, reporting tools), and effectively coordinate with clients, developers, and project managers to ensure quick resolution.</p><p><b>Responsibilities:</b></p><ul><li>Strong command of SQL.</li><li>Full working knowledge of IIS.</li><li>Can handle software release updates.</li><li>Excellent written &amp; spoken English for emails, chats, and meetings.</li><li>Office location: Karachi near Shaheen Complex.</li><li>Quick learner with strong problem-solving skills.</li><li>Act as a bridge between client, developer, and PM from issue to resolution.</li><li>Strong understanding of Windows Services &amp; .NET errors.</li><li>Strong experience in Crystal Reports &amp; Microsoft Report Builder with formulas.</li><li>Must respond fast and independently to client issues.</li><li>Comfortable working with AI tools.</li></ul><p><b>Qualifications:</b></p><ul><li><b>BCS (Bachelor of Computer Science) or equivalent</b> degree in Computer Science, Software Engineering, or Information Technology.</li><li><b>1&ndash;3+ years of experience</b> in Database Support engineer , Application Support, or Technical Support roles.</li><li>Strong hands-on experience with <b>SQL and database troubleshooting</b>.</li><li>Experience with <b>database scripting languages such as T-SQL or PL/SQL</b>.</li><li>Knowledge of <b>.NET based applications and understanding of .NET errors</b>.</li><li>Experience working with <b>IIS configuration, deployment, and application hosting</b>.</li><li>Experience handling <b>software releases, deployments, and system updates</b>.</li><li>Practical experience with Crystal Reports; familiarity with Microsoft Report Builder (optional).</li><li>Familiarity with cloud database platforms such as AWS RDS or Azure SQL Database (optional).</li><li>Excellent communication skills in <b>English (written and spoken)</b> for emails, chats, and meetings with clients.</li></ul><p><b>Preferred Skills:</b></p><ul><li>Ability to <b>independently handle client issues and provide technical solutions</b>.</li><li>Strong <b>problem-solving and analytical skills</b>.</li><li>Experience troubleshooting <b>Windows Services, application logs, and production issues</b>.</li><li>Ability to act as a <b>bridge between clients, developers, and project managers</b> to resolve issues efficiently.</li><li>Experience with <b>database performance troubleshooting and query optimization</b>.</li><li>Familiarity with <b>AI productivity tools</b> to improve troubleshooting and workflow efficiency.</li><li>Ability to <b>manage multiple client tickets and prioritize tasks effectively</b>.</li><li>Experience working with <b>enterprise software systems such as HRMS or ERP</b>.</li></ul><p><b>Why Join WallSoft? :</b></p><ul><li>Opportunity to work in a <b>dynamic and growing software company</b>.</li><li>Exposure to <b>enterprise-level applications, databases, and deployments</b>.</li><li>Collaborative environment working with <b>clients, developers, and project managers</b>.</li><li>Opportunity to <b>enhance technical skills in databases, reporting tools, and cloud technologies</b>.</li><li>Work on <b>real-world client problems that strengthen troubleshooting and analytical skills</b>.</li><li>Professional working environment in <b>Karachi (near Shaheen Complex)</b>.</li></ul><p>Job Type: Full-time</p><p>Work Location: In person</p>

Database Support engineer

Landesgeschäftsstelle Saarbrücken

<div></div><div><div><div><div><div><p>Nummer: 178292</p>
<h1 class="jobSectionHeader"><b>IT Mitarbeiter</b><b>*</b><b>in Software Engineering (m/w/d)</b><b> </b><b>System Engineer (m/w/d)</b><b>
</b></h1>IT Mitarbeiter*in Software Engineering, System Engineer
</div><div><h2 class="jobSectionHeader"><b>Das Wichtigste auf einen Blick</b></h2>
<ul><li>Landesgesch&auml;ftsstelle Saarbr&uuml;cken</li>
<li>Hohenzollernstr. 45, 66117 Saarbr&uuml;cken
</li><li>Saarland / Saarbr&uuml;cken
</li><li>28.06.2026</li>
<li>Festanstellung
</li><li>Vollzeit
</li></ul></div></div></div></div><h2 class="jobSectionHeader"><b>Stellenbeschreibung</b></h2>
<div><h1 class="jobSectionHeader"><b>IT-System Engineer*in (w/m/d)</b></h1>
<p>
I-2026-440 / E-2026-440</p>
<p><b>
Standort</b></p>
<p>
Landesgesch&auml;ftsstelle Saarbr&uuml;cken</p>
<p><b>
Arbeitsbedingungen</b></p>
<p>
ab sofort</p>
<p>
Vollzeit<br>
39,5 Wochenstunden</p>
<p><b>
Konditionen</b></p>
<p>
TV AWO Saarland EG 11</p>
<p>
unbefristet</p>
<h2 class="jobSectionHeader"><b>
Ihre Aufgaben bei uns</b></h2><ul>
<li>Betreuung und Weiterentwicklung der IT-Infrastruktur mit Schwerpunkt Netzwerk, WAN, Rechenzentrum, Firewall, Windows Server</li>
<li>Unterst&uuml;tzung im internen 2nd und 3rd Level Support</li>
<li>Softwarel&ouml;sungen ausw&auml;hlen und Implementieren in Abstimmung mit den Fachabteilungen</li>
<li>Umsetzung von IT-Projekten, Dokumentation von Projektschritten und Ergebnis</li>
<li>Teilnahme an Rufbereitschaften</li></ul><br>
<p></p>
</div><div><div><div>Kontaktaufnahme
</div><div>Jetzt online bewerben
</div></div></div><div><div><h3 class="jobSectionHeader"><b>Sie bringen mit
</b></h3><div><ul><li>Abgeschlossenes Studium oder Berufsausbildung in der IT bzw. eine in der Praxis erworbene vergleichbare Qualifikation</li>
<li>Mehrj&auml;hrige Erfahrung als IT-Systemadministrator<i>in oder IT-Systemingenieur</i>in</li>
<li>Sehr gute Kenntnisse in Microsoft Server Betriebssystemen, MS Active Directory, MS Exchange, Netzwerkinfrastruktur, Virtualisierung, Backup, Hardware (Storage, Netzwerk, Server), Linux, Softwaremanagement und IT-Sicherheit</li>
<li>Gute Kenntnisse in SQL-Datenbanken und sicherer Umgang mit Programmiersprachen (z.B. Windows Powershell)</li>
<li>Erfahrung mit Microsoft Sharepoint und proaktivem Monitoring</li>
<li>Hands-on-Mentalit&auml;t, hohe Serviceorientierung, Teamf&auml;higkeit und analytische F&auml;higkeiten</li>
<li>Sehr gute Englischkenntnisse</li>
<li>F&uuml;hrerschein Klasse B</li>
</ul></div></div><div><h3 class="jobSectionHeader"><b>Wir bieten Ihnen
</b></h3><div><ul><li><p>Altersvorsorge</p>
</li>
<li><p>Eigene Akademie</p>
</li>
<li><p>Tarifvertrag mit vielen Zusatzleistungen</p>
</li>
<li><p>Jahressonderzahlung</p>
</li>
<li><p>Beihilfefond</p>
</li>
</ul><p>Schwerbehinderte Menschen werden bei gleicher Eignung bevorzugt ber&uuml;cksichtigt.</p>
</div></div></div><div><h3 class="jobSectionHeader"><b>Ihre Vorteile</b></h3>
<ul><li>24.12. und 31.12. arbeitsfrei</li>
<li>Betriebliche Altersvorsorge</li>
<li>Betriebsarzt</li>
<li>Corporate Benefits</li>
<li>Fahrradleasing</li>
<li>Finanzierte Fort- und Weiterbildung</li>
<li>Gesundheitsma&szlig;nahmen</li>
<li>Jahressonderzahlung</li>
<li>Mitarbeiter*innen-Events</li>
<li>Mitarbeiter*innen-Rabatte</li>
<li>Pr&auml;mie f&uuml;r Mitarbeitendenwerbung</li>
<li>Treuepr&auml;mie</li>
</ul></div><div><div><div><div><p>Stelleninfos</p>
</div><div><p>Einsatzort</p>
</div></div></div><div><div><div><div><div><h3 class="jobSectionHeader"><b>IT Mitarbeiter*in Software Engineering</b><b> </b><b>System Engineer</b><b>
</b></h3><p>Verwaltung</p>
<h4 class="jobSectionHeader"><b>Arbeitgeber</b></h4>
<p>AWO Landesverband Saarland e.V.</p>
<ul><li>AWO Landesverband Saarland e.V. bei:</li>
<li>AWO Landesverband Saarland e.V. bei Xing
</li><li>AWO Landesverband Saarland e.V. bei Facebook
</li><li>AWO Landesverband Saarland e.V. bei Instagram
</li><li>AWO Landesverband Saarland e.V. bei Youtube
</li></ul></div><div></div><div><h4 class="jobSectionHeader"><b>Job-Details</b></h4>
<ul><li>Nummer: 178292</li>
<li>Landesgesch&auml;ftsstelle Saarbr&uuml;cken</li>
<li>Hohenzollernstr. 45, 66117 Saarbr&uuml;cken
</li><li>Saarland / Saarbr&uuml;cken
</li><li>28.06.2026</li>
<li>Festanstellung
</li><li>Vollzeit
</li></ul></div><div><h4 class="jobSectionHeader"><b>Ansprechpartner*in</b></h4>
<p>Landesgesch&auml;ftsstelle Saarbr&uuml;cken</p>
<p>Bewerbermanagement BITE
<br>
Hohenzollernstr. 45
<br>
66117 Saarbr&uuml;cken
</p><p>Telefon: 068158605888
<br>
Internet: karriere.awo-saarland.de/qbkzy
</p></div></div></div></div><div></div>'); // .setText(popuptext); // create the marker new mapboxgl.Marker({ color: '#F40135E5' }) .setLngLat(coordinates) .setPopup(popup) .addTo(map); // call resize function after map is displayed to adjust map to full width/height (standard is 400x300px) $('#nav-location-tab').on('click', function () { setTimeout(function() { map.resize(); }, 200); }) } else { $(&quot;#tab-location&quot;).append( '<div><p>
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IT Mitarbeiter*in Software Engineering System Engineer

Amazon Web Services

<div><h2 class="jobSectionHeader"><b>DESCRIPTION</b></h2><div>
Amazon Interactive Video Service (Amazon IVS) is AWS's fully managed live streaming service, built on the same battle-tested technology that powers Twitch and trusted by thousands of enterprises across gaming, social, live commerce, sports, and entertainment.<br>
<br>
Our mission: enable developers to build communities around live video. We handle everything from ingest to processing to delivery at global scale, so developers can focus on creating interactive, engaging live experiences for their audiences. Whether you're streaming to tens of millions of concurrent viewers or just getting started, Amazon IVS removes the complexity so developers can move fast.<br>
<br>
As a Software Dev Engineer on the IVS's Data team, you will be responsible for empowering internal teams and IVS customers with the data they need to make key operational and business decisions. We operate petabyte-scale data infrastructure for collecting, processing, and warehousing IVS data. We support streaming and batch pipelines to facilitate analytics, reporting, and ML workloads. We offer analytics tools and data products designed to make it easy and fast for our customers to extract the insights they need from their data.<br>
<br>
Key job responsibilities<br>
<ul><li>Design, implement, and maintain scalable data infrastructure in native AWS</li><li>Build and optimize data pipelines (batch and streaming) to support analytics, reporting, and ML workloads</li><li>Ensure data quality, reliability, and observability through monitoring, logging, and automated alerting</li><li>Work closely with product and analytics teams to understand requirements and deliver high-performance solutions</li><li>Champion best practices for security, compliance, and governance in data infrastructure</li><li>Identify opportunities to optimize performance and cost of data platforms</li><li>Stay current with emerging tools, frameworks, and cloud services in the data infrastructure ecosystem</li></ul><br>
A day in the life<br>
Your primary focus will be empowering customers to succeed with their data by ensuring they can:<br>
<ul><li>Gather and access data at scale &ndash; Enable seamless data collection and retrieval that grows with their needs</li><li>Extract meaningful insights &ndash; Provide the right tools and capabilities to uncover the answers they're seeking</li><li>Trust their data &ndash; Maintain confidence in the completeness, accuracy, and reliability of their information</li></ul>
Achieving these goals requires close collaboration and strong partnerships with Product and Data Science teams to deliver solutions that truly meet customer needs.<br>
<br>
About the team<br>
Amazon Interactive Video Service (Amazon IVS) is a managed live streaming solution from AWS that enables low-latency and real-time video experiences for millions of viewers worldwide. We power engaging live experiences for some of the largest customers in the live video space and continuously push the boundaries of what&rsquo;s possible with interactive video technology.</div><h2 class="jobSectionHeader"><b><br>
BASIC QUALIFICATIONS</b></h2><ul><li>3+ years of non-internship professional software development experience</li><li>2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience</li><li>1+ years of software development engineer or related occupational experience</li><li>1+ years of designing and developing large-scale, multi-tiered, multi-threaded, embedded or distributed software applications, tools, systems, and services using: C#, C++, Java, or Perl experience</li><li>1+ years of Object Oriented Design experience</li><li>Bachelor's degree or foreign equivalent in Computer Science, Engineering, Mathematics, or a related field</li><li>Experience programming with at least one software programming language</li></ul><h2 class="jobSectionHeader"><b>
PREFERRED QUALIFICATIONS</b></h2><ul><li>3+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience</li><li>Bachelor's degree in computer science or equivalent</li></ul><br>
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.<br>
<br>
Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company&rsquo;s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.<br>
<br>
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.<br>
<br>
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you&rsquo;re applying in isn&rsquo;t listed, please contact your Recruiting Partner.<p><br>
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life &amp; AD&amp;D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.</p><br>
USA, CA, San Francisco - 165,200.00 - 223,600.00 USD annually<br>
USA, WA, Seattle - 143,700.00 - 194,400.00 USD annually</div><p></p>

Software Dev Engineer II, Amazon Interactive Video Service (IVS)

ZAYED CHARTERED ACCOUNTANT FOR AUDITING-SOLE PROPRITORSHIP L.L.C

<p>We are seeking a skilled and proactive IT Support Executive to join our team. The ideal candidate will be responsible for providing technical support, maintaining IT infrastructure, and resolving hardware, software, and network issues to ensure smooth day-to-day operations. This role requires close collaboration with staff across departments to address IT needs promptly and efficiently, while maintaining high standards of service and security.</p><p><b>Key Responsibilities</b></p><ul><li>Install, configure, and provide technical support for hardware, software, and network-related issues.</li><li>Set up and maintain computer systems, printers, peripherals, and other IT equipment.</li><li>Diagnose and resolve technical incidents, escalating complex issues to relevant teams when necessary.</li><li>Respond promptly to support requests, ensuring a high level of user satisfaction.</li><li>Support staff in adopting AI tools (e.g., Microsoft Copilot, ChatGPT, Claude or similar) for daily tasks.</li><li>Maintain accurate and up-to-date documentation of IT assets, configurations, network diagrams, and system setups.</li><li>Manage and maintain on-premises servers, including regular monitoring, patching, and performance checks.</li><li>Perform regular maintenance, cleaning, and firmware/software updates on biometric devices.</li><li>Perform server backups and restorations using Windows Server Backup (wbadmin) to ensure data integrity and disaster recovery readiness.</li><li>Create, manage, and maintain Active Directory users, groups, and organizational units (OUs).</li><li>Configure and manage Group Policy Objects (GPOs) to enforce security, access, and system settings across the network.</li><li>Stay updated on the latest technologies, trends, and best practices in IT support to continuously enhance skills.</li></ul><p><b>Requirements</b></p><ul><li>Bachelor&rsquo;s degree in information technology, Computer Science, or related field.</li><li>Minimum of 3 years of proven experience as an IT Support Engineer/Executive or similar role in the UAE.</li><li>ITIL 4 certification (preferred).</li><li>Hands-on experience troubleshooting hardware components such as desktops, laptops, printers, and mobile devices.</li><li>Familiarity with ITIL best practices for incident, problem, and change management.</li><li>Customer-focused attitude with a passion for delivering high-quality support services.</li></ul><p>Ability to work independently and as part of a team, with a strong sense of accountability and ownership</p><p>Pay: AED2,500.00 - AED3,000.00 per month</p><p>Work Location: In person</p>

IT Support Engineer

Sopra Steria

<div><div>Company Description</div><p><br>
HE Space is a successful international space company, specialised in providing managed services and human resources to the international space sector for over 40 years.<br>
We hire space experts all over Europe across the whole spectrum of space-related activities, from engineering to science, software development, operations, marketing, finance and administration. Our employees contribute towards a wide range of groundbreaking space programmes including Galileo and Copernicus, ExoMars, Iris2, ESA BASS, ESA GSPT, LISA Pathfinder, Euclid, the Ariane and Vega launchers as well as the International Space Station.<br>
HE Space has joined forces with CS Group and Sopra Steria to lead the engineering and digital space market in Europe and to provide highly skilled consulting.<br>
We are passionate about people and invest in you to support the development of the European space industry.</p><div><br>
Job Description</div><p><br>
In Platform Operational Support, the team develops software for mission support systems and services for all flying platforms in the portfolio such as the Eurofighter, Tornado, A400M and Eurodrone. Due to the increasing complexity of mission planning, a growing number of mission participants and the need to replan ever faster, new challenges arise for mission planning systems.</p><p>
The jobholder works as a Software Verification Engineer Mission Support Systems (d/f/m) and the main tasks are:</p><ul><li>
Executing software verification activities integrated into the software development lifecycle, including requirements analysis, software architecture and design, implementation, and software verification and qualification within an agile framework;</li><li>
Define, author and execute test procedures for the verification of software requirements and to ensure software quality by regression and performance testing;</li><li>
Maintain and expand the existing test suite to ensure automated and robust requirements, regression and performance testing;</li><li>
Ensure compliance with DO-278 standards Understanding of tools for project control (Jira, Confluence), requirements management (Jama) and version control (Git) is recommended;</li><li>
Embrace agile methodologies by following processes &amp; identifying improvement opportunities.</li></ul><div><br>
Qualifications</div><p><br>
Education:</p><p>
Computer Science (at least Bachelor's degree programme) or equivalent qualification.</p><p>
Professional Experience:</p><ul><li>
Good background in SW development with focus on Testing should be presented;</li><li>
Solid understanding of software/system testing activities and requirements traceability is required;</li><li>
Experience with QF-Test is recommended IT Strong foundation in object-oriented programming languages (Java ecosystem) is necessary Experience with Jira and Confluence should be available.</li></ul><p>
Knowledge:</p><ul><li>
Knowledge of development processes (e.g. Scrum, Kanban) is needed.</li></ul><p>
Personal requirements:</p><ul><li>
Strong team player with independent working methods and high quality awareness in an international and multidisciplinary team.</li></ul><p>
Languages:</p><p>
German - proficient;</p><p>
English- fluent.</p><div><br>
Additional Information</div><p><br>
This job is located in Manching, Germany<br>
<br>
If you think you have what it takes for this job, please send your CV (in English and in Word or PDF) by clicking on the button &ldquo;Apply for this job&rdquo; quoting job DE-HP-26121.<br>
<br>
An exciting and dynamic international working environment awaits you!<br>
<br>
Inclusive and committed employer, our company works every day to combat all forms of discrimination and promote a respectful working environment. That's why, committed to gender diversity and overall inclusivity, we encourage all applications and profiles.</p><p><b>
Last apply date: 06/07/2026!</b></p></div>

Software Verification Engineer Mission Support Systems (d/f/m) [26121]

Procore Technologies

<div>
 We&rsquo;re looking for a
 <strong>
  Staff Software Engineer - Agentic Foundation
 </strong>
 to join Procore&rsquo;s Product &amp; Technology Team. The Agentic Foundation team treats AI adoption as an internal product, building and operating the tooling, frameworks, and services that make AI-native workflows the default across Procore's software development lifecycle. This position requires developer productivity experience to achieve high velocity without compromising on quality in this critical functional domain.
 <br/>
 <br/>
 Procore software solutions aim to improve the lives of everyone in construction and the people within Product &amp; Technology are the driving force behind our innovative, top-rated global platform. We&rsquo;re a customer-centric group that encompasses engineering, product, product design and data, security and business systems.
 <br/>
 <br/>
 This role reports to a Senior Manager, Software Engineering and we&rsquo;re looking for someone to join us immediately.
 <strong>
  Apply now!
  <br/>
  <br/>
 </strong>
 <strong>
  <strong>
   What you&rsquo;ll do:
   <br/>
   <br/>
  </strong>
 </strong>
 <ul>
  <li>
   AI is central to how we work. You&rsquo;ll be expected to master generative tools and agentic workflows, moving beyond just using AI to actively building the agentic future of construction
  </li>
  <li>
   Own the technical vision and architectural strategy for Procore's agentic developer platform &mdash; setting the direction for how AI is integrated natively across the full software development lifecycle, from code generation and review through testing, deployment, and observability.
  </li>
  <li>
   Author and drive adoption of architectural RFCs and technical design documents that establish org-wide platform contracts, integration patterns, and engineering standards for teams you don't directly work with.
  </li>
  <li>
   Conduct thorough, constructive code reviews and pair with teammates to elevate code quality and knowledge-sharing across the team.
  </li>
  <li>
   Anticipate second- and third-order consequences of platform decisions; design systems that remain extensible as Procore's agentic capabilities evolve.
  </li>
  <li>
   Collaborate with infrastructure, platform, and product engineering teams to align on shared standards and avoid duplicated effort.
  </li>
  <li>
   Bring strong opinions, loosely held &mdash; propose ideas clearly, pressure-test them with the team, and adapt based on feedback.
  </li>
  <li>
   Establish and champion engineering standards, best practices, and platform contracts that allow hundreds of development teams to ship safely at high velocity.
  </li>
  <li>
   Focus on metrics and observability: We intend to become an elite performer in the software industry, and we can only do this if we learn and adapt quickly. We need telemetry from our agentic software delivery systems from which to continually learn how to improve our lead time for changes, our change failure rate, and our mean time to recover from failure.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  <strong>
   What we&rsquo;re looking for:
   <br/>
   <br/>
  </strong>
 </strong>
 <ul>
  <li>
   8+ years of professional software engineering experience, with demonstrated depth in full-stack development and backend systems.
  </li>
  <li>
   Proven proficiency with AI-native developer tooling &mdash; you have integrated LLM-powered systems into engineering workflows (code review, test generation, agentic pipelines, or similar) and can lead Procore's strategy in this space from day one.
  </li>
  <li>
   Experience building or integrating AI-native developer tooling &mdash; LLM-assisted code review, agentic test generation, AI-powered incident triage, or similar.
  </li>
  <li>
   Experience with LLM evaluation frameworks (benchmarks, evals, quality scoring) for assessing tool effectiveness.
  </li>
  <li>
   Experience building MCPs, MCP Gateway, or AI/LLM Gateways.
  </li>
  <li>
   Familiarity of how AI Agents and LLMs work under the hood.
  </li>
  <li>
   Experience working in Developer Platform, DevOps or Developer Experience teams.
  </li>
  <li>
   Strong fundamentals in at least one of: Ruby on Rails, Python or TypeScript; comfort reading and contributing across multiple languages.
  </li>
  <li>
   Solid DevOps instincts: you understand deployment strategies, rollback mechanisms, feature flags, and what 'safe to deploy' actually means in a high-scale environment.
  </li>
  <li>
   Expert-level fluency in software delivery observability: DORA metrics, distributed tracing, SLO/SLA design, and building feedback loops that drive measurable improvement.
  </li>
  <li>
   Track record of mentoring senior engineers and raising the technical bar of those around you &mdash; not just executing at a high level yourself.
  </li>
  <li>
   Comfort navigating organizational ambiguity: you can drive clarity, build consensus, and maintain momentum on long-horizon initiatives without close direction.
  </li>
 </ul>
</div>


Staff Software Engineer - Agentic Foundation

TC GROUP

<p><b>Title:</b> <b>Developer &amp; Systems Support Engineer </b></p><p><b>Reports to:</b> Group IT Manager</p><p><b>The Role</b></p><p>As a Developer &amp; Systems Support Engineer, you will be a key member of our IT team, focusing primarily on software development and data solutions, with occasional responsibilities in IT support. You will help shape and deliver new systems from the ground up &ndash; from initial concept and architecture through to UX design, implementation and ongoing enhancement.</p><p>You will build bespoke applications and tools using Python, SQL and related technologies, as well as extend and integrate our existing platforms, including Odoo ERP. Working closely with colleagues across the business, you will gather and understand requirements, recommend technical and UX approaches, and provide timely, accurate data that facilitates intelligent decision making.</p><p>You will also contribute to the maintenance of ERP data quality via SQL/PostgreSQL and provide occasional support in investigating, diagnosing and resolving issues relating to desktop, server and network devices, including user account management and ERP/technical support.</p><p><b>Our Culture</b></p><p>At TC, success isn&rsquo;t achieved alone &mdash; it&rsquo;s built together. Collaboration, responsibility, authenticity, and excellence sit at the heart of everything we do. Our core values &mdash; We Aim High, We Do It Together, We Are Responsible, and We Are Authentic &mdash; shape how we work, how we support each other, and how we deliver for our customers.</p><p>Every team plays a critical role in that success. Whether you&rsquo;re working with customers, developing products, managing operations, or supporting our people behind the scenes, you&rsquo;ll be part of a collaborative, high‑energy environment where we share ideas, solve problems together, and celebrate our wins as a team.</p><p><b>What You&rsquo;ll Be Doing</b></p><ul><li>Design and develop new systems and tools from the ground up, including architecture, data models and APIs.</li><li>Contribute to application and UX/UI design, offering suggestions and recommendations to ensure solutions are intuitive and user‑friendly.</li><li>Enhance and maintain existing business systems and services, including Odoo ERP, internal tools and integrations.</li><li>Develop and maintain SQL/PostgreSQL data models, queries and views to support reporting, analytics and application features.</li><li>Build, enhance and support PowerBI dashboards and other reporting solutions for stakeholders across the business.</li><li>Create and maintain integrations between internal systems and external platforms (e.g. EDI, APIs, eCommerce such as Shopify).</li><li>Ensure the accuracy, consistency and integrity of ERP and reporting data across all environments.</li><li>Contribute to technical design, documentation and code reviews to ensure quality, performance and maintainability.</li><li>Provide 2nd/3rd line support for ERP and business‑critical applications, including investigation and resolution of incidents.</li><li>Assist with the setup and maintenance of system user accounts, permissions and security roles across key systems.</li><li>Support the IT team in resolving Helpdesk calls related to desktops, servers, networks and core applications when required.</li><li>Identify opportunities for process improvement and drive innovation through new tools, technologies and supplier solutions.</li></ul><p><b>What We&rsquo;re Looking For</b></p><ul><li>Good knowledge of SQL and/or PostgreSQL for report, view and data model creation.</li><li>Programming with Python (e.g. backend services, automation, data processing).</li><li>XML for data exchange, configuration and/or application customisation.</li><li>Experience of designing and building applications or tools, not just configuring existing systems.</li><li>PowerBI or similar BI/reporting tools, including building datasets and visualisations.</li><li>Windows desktop support/setup and troubleshooting.</li><li>Strong use of Microsoft Office Suite, in particular advanced use of Excel (e.g. Power Query, pivot tables, complex formulas).</li><li>Web application development (e.g. HTML/CSS/JavaScript, basic REST API usage).</li><li>Experience with source control and collaboration tools (e.g. Git, Azure DevOps, GitHub).</li></ul><p><b>Nice to Have</b></p><ul><li>Odoo ERP development (Python, XML, custom modules, views, workflows).</li><li>PowerBI dashboard and data model development at scale (including DAX and data shaping).</li><li>UX/UI design principles and participation in user centred design or prototyping.</li><li>Integrations with eCommerce platforms (e.g. Shopify) and/or EDI/API based integrations.</li><li>Understanding of networking fundamentals and Windows Server administration.</li><li>Experience working in an ITIL or structured service management environment.</li></ul><p><b>Who This Role Suits</b></p><ul><li>Excellent communication skills, able to translate business needs into clear technical and design solutions.</li><li>Strong team player with the ability to collaborate across departments and functions.</li><li>Able to work well under pressure, managing multiple tasks and priorities effectively.</li><li>Innovative and analytical approach to problem solving, with strong attention to detail.</li><li>Pro active and self motivated, taking ownership of issues and driving them through to resolution.</li><li>Keen to learn and adopt new technologies, tools and best practices in development, UX and support.</li></ul><p><b>Why You&rsquo;ll Love Working With Us</b></p><ul><li>A culture that genuinely supports your growth</li><li>A team that collaborates, celebrates and wins together</li><li>Opportunities to learn, develop and advance</li><li>A workplace where authenticity and ambition are celebrated</li></ul><p><b>Plus, you&rsquo;ll enjoy:</b></p><ul><li>25 days annual leave</li><li>Your birthday off</li><li>Private medical insurance</li><li>Company Pension</li><li>And much more...</li></ul><p>Apply now and start your next chapter with TC.</p><p>Pay: &pound;32,000.00-&pound;55,000.00 per year</p><p>Ability to commute/relocate:</p><ul><li>Bristol BS32 4RX: reliably commute or plan to relocate before starting work (required)</li></ul><p>Work authorisation:</p><ul><li>United Kingdom (required)</li></ul><p>Work Location: Hybrid remote in Bristol BS32 4RX</p>

Developer & Systems Support Engineer

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