software support specialist

BlackStone eIT

<div><p>BlackStone eIT, a leader in the technology solutions space, is looking for a dedicated Technical Specialist to join our dynamic team. As a Technical Specialist, you will play a crucial role in providing expert technical support and solutions to our clients, ensuring the smooth operation and maintenance of our software products. This position requires a blend of technical expertise and strong problem-solving skills to meet our clients' diverse needs.</p><h3 class="jobSectionHeader"><b><br>
Responsibilities</b></h3><ul>
<li>Provide technical support to clients, addressing inquiries and resolving issues promptly and efficiently.</li>
<li>Collaborate with development teams to identify and troubleshoot software bugs and performance issues.</li>
<li>Conduct system installations, configurations, and upgrades as necessary.</li>
<li>Develop and maintain detailed documentation on system configurations, processes, and user guides.</li>
<li>Assist in training end-users on software functionalities and best practices.</li>
<li>Stay up-to-date with product updates and emerging technologies to provide informed recommendations to clients.</li>
<li>Participate in project planning and execution to ensure alignment between technical solutions and client needs.</li>
</ul><p><b>Requirements</b></p><ul>
<li>Bachelor's degree in Computer Science, Information Technology, or a related field.</li>
<li>Minimum of 3 years of experience in a technical support or specialist role.</li>
<li>Proficiency in troubleshooting software applications, systems, and networks.</li>
<li>Solid understanding of database management and SQL.</li>
<li>Experience with software installation, configuration, and upgrade processes.</li>
<li>Strong analytical and problem-solving skills.</li>
<li>Excellent communication and interpersonal skills with a focus on customer service.</li>
<li>Ability to work independently as well as part of a collaborative team environment.</li>
<li>Familiarity with Agile methodologies is a plus.</li>
<li>Relevant certifications in technology (such as CompTIA, Microsoft, or Cisco) are a plus.</li>
</ul><p><b>Benefits</b></p><p></p><ul>
<li>Paid Time Off</li>
<li>Training &amp; Development</li>
<li>Performance Bonus</li></ul></div>

Technical Specialist

T-Holdings

<p>We are a dynamic and fast-growing retail business seeking a dedicated <b>Modisoft POS Support Specialist</b> to join our team. As a vital part of our operations, you will play a key role in supporting US store managers and staff by resolving POS-related issues and ensuring smooth, efficient transactions within our retail environment.</p><p><b>Job Description:</b><br/>The <b>Modisoft/POS Support Specialist</b> will be responsible for providing technical support and assistance to store managers and staff, ensuring that any issues related to Modisoft POS systems are quickly addressed and resolved. This role requires a strong understanding of POS systems, problem-solving skills, and the ability to communicate effectively with various teams.</p><p><b>Key Responsibilities:</b></p><ul><li>Provide technical support to store managers and staff related to Modisoft POS system issues.</li><li>Troubleshoot and resolve hardware, software, and connectivity problems for POS systems.</li><li>Train new staff members on POS usage and functionality.</li><li>Assist store management in configuring and customizing POS settings to align with business needs.</li><li>Conduct regular system checks to ensure POS systems are functioning optimally.</li><li>Liaise with the IT team and Modisoft support for more complex issues or software upgrades.</li><li>Monitor and resolve POS system errors, ensuring minimal downtime.</li><li>Assist in setting up and maintaining POS terminals, printers, and other related devices.</li><li>Document and track support requests and resolutions to build a knowledge base for future reference.</li></ul><p><b>Requirements:</b></p><ul><li>Proven experience working with Modisoft POS systems or similar POS platforms.</li><li>Strong troubleshooting and problem-solving skills.</li><li>Excellent communication skills to interact with store staff and management.</li></ul><p>Job Type: Full-time</p><p>Pay: Rs100,000.00 - Rs150,000.00 per month</p><p>Work Location: In person</p>

Modisoft/POS System Support Specialist (Night Shift)

FIRST GROUP INTERNATIONAL

<p>We are looking for a talented software programmer to spearhead the company ERP System. With extensive background in <b>ORACLE Netsuite system is a must.</b></p><p>Responsibilities</p><ul><li>Formulate program specifications and basic prototypes</li><li>Transform software designs and specifications into high functioning code in the appropriate language</li><li>Integrate individual software solutions to higher level systems</li><li>Test code periodically to ensure it produces the desirable results and perform debugging when necessary</li><li>Perform upgrades to make software and systems more secure and efficient</li><li>Collaborate with technical writers to create documentation for user support</li><li>Establishing ERP needs via business process analysis and consultation.</li><li>Analyzing existing infrastructure and performing IT system enhancements.</li><li>Writing customized programs and scripts, as well as configuring ERP applications.</li><li>Developing user-friendly functionalities and interfaces.</li><li>Installing ERP software and ensuring seamless integration with IT systems.</li><li>Performing diagnostic tests and resolving issues to optimize performance.</li><li>Providing technical support and training ERP end-users.</li><li>Preparing development progress updates and documenting ERP processes.</li><li>Adhering to company policies and industry regulations.</li><li>Keeping abreast of the latest ERP upgrades and offerings.</li></ul><p><b>Requirements &amp; Skills:</b></p><ul><li>Bachelor's degree in information technology, computer science, or similar preferred.</li><li>Certification in Oracle ERP or other ERP system business process integration.</li><li>At least 3 years experience as an ERP specialist in a related industry.</li><li>A background in business administration, project management, or a related field will be advantageous.</li><li>In-depth knowledge of ERP development tools, coding languages, and business processes.</li><li>Great organizational and time management skills.</li><li>Exceptional interpersonal, collaboration, and communication abilities.</li><li>Excellent analytical and problem-solving skills.</li></ul><p>Job Type: Full-time</p><p>Pay: From AED6,000.00 per month</p><p>Ability to commute/relocate:</p><ul><li>Dubai: Reliably commute or planning to relocate before starting work (Preferred)</li></ul><p>Experience:</p><ul><li>Netsuite System: 2 years (Required)</li><li>ERP system support: 3 years (Required)</li><li>software programmer: 3 years (Preferred)</li></ul>

Software Support Associate - Oracle Netsuite System

Trimble

<div><div>Master the Tech, Empower the Industry as an Application Support Specialist in Lake Oswego, OR!</div><div></div><div>
Are you a software-savvy problem solver ready to be the hero for our customers? Join the core team at Trimble Viewpoint and use cutting-edge AI tools to troubleshoot and resolve critical challenges for the construction accounting and project management industry, ensuring our users stay productive and efficient.</div><div></div><div>
What Makes This Role Great:</div><div>
You will serve as a technical consultant and primary liaison for Trimble Materials, leveraging AI-powered tools to solve complex puzzles that directly impact the productivity of global construction leaders.</div><div></div><div>
Key Exciting Responsibilities</div><ul><li><div>
Solve Technical Puzzles: Act as the primary liaison to resolve high-level software issues for construction accounting and project management platforms.</div></li><li><div>
Leverage Next-Gen AI: Utilize and develop content for AI-driven tools to analyze customer issues and expedite innovative resolutions.</div></li><li><div>
Partner with Global Leaders: Monitor and document critical customer interactions in our CRM, ensuring a seamless and empathetic support experience.</div></li><li><div>
Shape the Knowledge Base: Contribute to the evolution of our support ecosystem by creating expert content for AI-based case resolution.</div></li></ul><div></div><div>
Essential Skills &amp; Experience</div><ul><li><div>
Technical Troubleshooting: Proven ability to master complex software products quickly and communicate technical concepts to individuals with varied backgrounds.</div></li><li><div>
Customer Empathy: Exceptional active listening skills with a natural ability to defuse high-pressure situations and maintain a service-oriented mindset.</div></li><li><div>
Analytical Mindset: Strong problem-solving skills with a commitment to quality and ensuring timely solutions to customer issues.</div></li><li><div>
AI Literacy: A basic understanding of AI agents and a willingness to use AI tools to drive case handling efficiency.</div></li></ul><div></div><div>
Bonus Points For:</div><ul><li><div>
Professional experience with web-based ERPs, inventory management systems, or purchase order trackers.</div></li><li><div>
Bachelor&rsquo;s degree with an emphasis in Business, Supply Chain, Technology, or a related discipline.</div></li></ul><div></div><div>
Logistics:</div><ul><li><div>
Location: Portland, OR (On-site)</div></li><li><div>
Schedule: 40-hour workweek; M-F 7am - 4pm PST.</div></li><li><div>
Travel Requirement: 0%</div></li><li><div>
Interview process: Resume review, Recruiter Screen, Manager Interview, Team Panel Interview</div></li></ul><div></div><div>
Why You'll Love Working With Us At Trimble, we're not just a company that &quot;does good&quot;&mdash;we are a team dedicated to making a tangible, positive Real-World Impact. We build innovative solutions designed to solve the world's most critical challenges. From construction sites to transportation hubs, our work tangibly improves how people live, build, move, and grow.</div><div></div><div>
You'll work on projects that truly matter: Our purpose-driven culture means you'll be helping to build and deliver solutions that make work faster, safer, and more sustainable for millions of people worldwide. Our impact is tangible, from connected machines that save fuel to data-driven insights that reduce waste.</div><div></div><div>
Collaborate with like-minded people: Our strong internal culture is a &quot;hidden gem.&quot; You will work with a collaborative, supportive team that shares your purpose and fosters a genuine sense of belonging. We're a company of &quot;visionary pragmatists&quot; who think boldly and build things that work.</div><div>
Be an owner: Trimble thrives on individuals who take initiative and embrace ownership. You'll find an entrepreneurial spirit where success is often &quot;self-authored,&quot; empowering proactive &quot;doers.&quot;</div><div></div><div>
About Us:</div><div>
The Trimble AECO segment provides digital construction solutions that increase precision and productivity for Architecture, Engineering, Construction, and Operations. Trimble is a global technology company that connects the physical and digital worlds, transforming the ways work gets done. With relentless innovation in precise positioning, modeling and data analytics, Trimble enables essential industries including construction, geospatial and transportation.</div><div></div><div>
Application Support Specialist, Software Support, Viewpoint, Inventory, POs, Purchase Orders, SQL, AI Support, Portland Jobs, Technical Support</div><div></div><div>
Compensation: Trimble provides the following compensation range and general description of other compensation and benefits that it in good faith believes it might pay and/or offer for this position. This compensation range is based on a full time schedule. Trimble reserves the right to ultimately pay more or less than the posted range and offer additional benefits and other compensation, depending on circumstances not related to an applicant&rsquo;s sex or other status protected by local, state, or federal law.</div><div></div><div>
Hiring Range</div>
$16.39&ndash;$21.73<div>
Pay Rate Type</div>
Hourly<div></div><div>
Bonus Eligible?</div>
No<div>
Commission Eligible?</div>
No<div><br>
Benefits: Trimble offers comprehensive core benefits that include Medical, Dental, Vision, Life, Disability, Time off plans and retirement plans. Most of our businesses also offer tax savings plans for health, dependent care and commuter expenses as well as Paid Parental Leave and Employee Stock Purchase Plan. If this position is identified above as commission- or bonus-eligible, the terms of the commission plan or discretionary bonus plan for which you are eligible will be provided following the employee start date.</div><div><br>
How to Apply: Please submit an online application for this position by clicking on the &lsquo;Apply Now&rsquo; button located in this posting.</div><div><br>
Application Deadline: Applications could be accepted until at least 30 days from the posting date.</div><div></div><div>
At Trimble, we are committed to fostering a diverse, inclusive, and equitable workplace where everyone can thrive. Guided by our core values&mdash;Belong, Innovate, and Grow&mdash;we embrace and celebrate differences, knowing they make us stronger and more innovative. We are proud to be an equal opportunity employer, welcoming individuals of all backgrounds and advancing opportunities while embracing race, color, gender identity, sexual orientation, religion, disability, veteran status, or any other protected and diverse characteristic. We are committed to offering our candidates and employees with disabilities or sincerely held religious beliefs the ability to seek reasonable accommodations in accordance with applicable law and/or where it would not constitute undue hardship for Trimble. For more, please see Trimble's Code of Business Conduct and Ethics at<div> https://investor.trimble.com</div>, under &ldquo;Corporate Governance.&rdquo;</div><div></div><div>
Our mission to transform the way the world works starts with transforming how we work together. By actively listening, asking questions, and taking intentional actions, we cultivate a culture that provides equitable opportunities for everyone to contribute and grow.</div><div></div><div><div>
Trimble&rsquo;s Privacy Policy</div></div><div></div><div>
If you need assistance or would like to request an accommodation in connection with the application process, please contact AskPX@px.trimble.com.</div></div>

Application Support Specialist

MOMENTUS

<div>Description:<p></p><p><b><br>
Who We Are:</b></p><p>
Momentus provides industry-leading event and venue management software to customers in over 50 countries around the world, serving thousands of customers that power millions of events. In the age of digital transformation, our comprehensive platform offers event professionals leading-edge SaaS technology that provides a 360 view of their business, allowing them to cut costs, save time, and increase revenue. Momentus is used for top shows from across the world, famous museums, global convention centers, performing arts venues, professional sports arenas, and other unique events. Our client list includes ExCel London, Manchester United, Museum of Contemporary Art Australia, Omanexpo, the China National Convention Center, the Porsche Experience Center in Germany and the Sydney Opera House.</p><p></p><p><br>
The Technical Support Specialist will oversee the support and optimization of current bespoke integrations and reports across diverse product portfolios. The core emphasis will be on meticulous debugging, proficient troubleshooting, and the seamless operation of systems&mdash;all underpinned by an unwavering commitment to delivering exceptional customer experiences.</p><p><b>
Responsibilities:</b></p><ul><li>
Collaborate with clients to understand and troubleshoot existing integration challenges.</li><li>
Provide expert support in diagnosing and resolving issues related to existing custom integrations and custom reports.</li><li>
Debug and troubleshoot issues of 3rd party developers using the APIs of our various products.</li><li>
Respond to and resolve support tickets related to integrations, Crystal Reports, and APIs.</li><li>
Collaborate with cross-functional teams to address and rectify technical challenges.</li><li>
Maintain and update comprehensive documentation for existing integrations, Crystal Reports, and API specifications.</li><li>
Facilitate knowledge transfer within the team to enhance overall support capabilities.</li><li>
Build and maintain positive relationships with clients through effective communication and understanding their needs.</li><li>
Demonstrate empathy and patience when working with clients to resolve integration challenges.</li></ul>
Requirements:
<ul><li> 2+ years of experience coding in C#, .NET technologies, Web Technolgies and (angular)</li><li>
BS in Computer Science or equivalent</li><li>
Experience using visual studio and TSQL</li><li>
Experience working in a customer-facing role delivering technical support</li><li>
Proven experience in custom integrations, Crystal Reports customization, and API management.</li><li>
Excellent problem-solving and troubleshooting skills.</li><li>
Effective communication skills with the ability to collaborate with clients and cross-functional teams.</li><li>
Availability to work on rotating swing shifts to cover different time zones</li></ul></div>

Technical Support Specialist

Saaki Argus And Averil Consulting

<p></p><div><p><b>Greetings of the day!</b></p>
<p><b>Role</b>:<b>UiPath RPA Support &amp; Maintenance Specialist(Contract)
</b></p><p><b>Location:Bangalore</b></p>
<p><b>Exp: 3+years</b></p>
<p>We are looking for an experienced <b>UiPath RPA Support &amp; Maintenance Specialist</b> with at least <b>3 years of hands-on experience</b> in supporting and maintaining UiPath automation solutions. The ideal candidate will be responsible for ensuring <b>smooth operations of automations in production, handling incidents, managing infrastructure, and coordinating with stakeholders</b>.</p>
<p><b>Key Responsibilities</b></p>
<ul><li>Provide <b>production support</b> for UiPath automations, including <b>bug fixing and troubleshooting.</b></li>
<li>Take <b>knowledge transfer (KT)</b> from developers post hypercare sign-off and own <b>responsibility for future change requests.</b></li>
<li>Develop, test, and release <b>functional automation</b> <b>changes</b> back into production based on the Change Requests received from Stakeholders.</li>
<li>Monitor automations, raise and track incidents in <b>ServiceNow (SNOW)</b>, and resolve issues within SLA timelines.</li>
<li>Manage UiPath infrastructure including <b>licenses, VMs setup, tenant creation, and folder structure management etc.</b> in UiPath Orchestrator</li>
<li>Communicate effectively with stakeholders, explain issues clearly, and seek relevant support when needed.</li>
<li>Proactively alert stakeholders during <b>downtime or critical issues</b>.</li>
<li>Handle incident management across <b>P1, P2, P3, and P4 categories</b>.</li>
<li>Ensure compliance with operational standards and best practices in RPA support.</li></ul></div><p></p>

UiPath RPA Support & Maintenance Specialist | Contract

Bloombox LLC

<p><b>Job Title:</b> Software Admin</p><p><b>Job Summary:</b><br/>We are seeking a Software Admin to manage and oversee the technical aspects of our software systems. The role is responsible for system control, data extraction, reporting, and supporting management with accurate insights and recommendations.</p><p><b>Key Responsibilities:</b></p><ul><li>Manage and control the technical aspects of business software.</li><li>Ensure proper system controls, accuracy, and data integrity.</li><li>Extract, analyze, and prepare management reports from the software.</li><li>Propose system improvements and process enhancements.</li><li>Present reports and findings to the team.</li><li>Provide technical support and troubleshooting as needed.</li></ul><p><b>Requirements:</b></p><ul><li>Experience in software administration or IT systems support</li><li>Strong data extraction, reporting, and analytical skills</li><li>Ability to present technical information clearly to management</li><li>Good problem-solving and communication skills</li></ul><p>Job Type: Full-time</p><p>Pay: AED3,000.00 - AED3,500.00 per month</p><p>Education:</p><ul><li>Bachelor's (Preferred)</li></ul><p>Experience:</p><ul><li>Software Admin: 3 years (Preferred)</li></ul>

Software Admin

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