software support technician

ONE HEALTH

<div>One Health is looking for an enthusiastic IT Support Technician who&rsquo;s excited to support staff across multiple locations and help keep our technology running smoothly. If you enjoy solving problems, supporting end users, and working with a mission-driven team dedicated to community health, this is the role for you! 
Location: Lewistown, MT | Schedule: Full-Time, 4/10 schedule (day off would be Tuesday or Thursday) 
Pay: $22.88- $24.41/hr DOE 
What You&rsquo;ll Do

As an IT Support Technician, you&rsquo;ll make sure our staff have the tech tools they need to deliver exceptional patient care. You&rsquo;ll troubleshoot issues, maintain hardware and software, and support technology across several One Health sites. 
Key Responsibilities
<ul>
<li>Troubleshoot hardware, software, and network issues to keep systems running efficiently</li>
<li>Install and set up workstations, hardware, software, and user accounts</li>
<li>Train employees on technology use and provide on-demand support when needed</li>
<li>Maintain accurate inventories of equipment, software, and technology resources</li>
<li>Monitor system performance, security, and accessibility across sites</li>
<li>Recommend technology improvements, upgrades, and solutions</li></ul> 


What You Bring

Required
<ul>
<li>High school diploma or GED</li>
<li>Valid driver&rsquo;s license</li>
<li>Minimum 1 year of IT experience</li>
</ul>
Preferred
<ul>
<li>Associate degree in IT, business, or related field</li>
<li>1&ndash;3 years of IT support experience (or combined education/experience)</li>
</ul>
Top Skills
<ul>
<li>Technical troubleshooting</li>
<li>Customer service and communication</li>
<li>Problem solving and analysis</li>
<li>Team collaboration</li>
<li>Project coordination</li></ul> 


Benefits:
<ul>
<li>Health, dental, and vision insurance (2 medical insurance that are 0 cost to the employee)</li>
<li>Discounted care for employees and family</li>
<li>Retirement plan with employer match</li>
<li>Paid holidays and generous PTO</li>
<li>Supportive, mission-driven team environment</li></ul> 


About One Health: 

One Health is a non-profit Federally Qualified Health Center (FQHC) serving rural communities across Montana and Wyoming. We provide integrated medical, behavioral health, community health, pharmacy, dental, and public health services to ensure accessible, compassionate care for all. Learn more: https://www.onechc.org/about 
Equal Opportunity Employer: One Health prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions. 
Join a team that values professional growth, meaningful work, and collaboration.</div>

IT Support Technician

Allan Myers

<div>Responsibilities:

Position Summary:<div>
The Support Technician serves as the first point of contact for technical support and provides assistance to users with a wide range of IT issues. This role emphasizes delivering high-quality customer service, troubleshooting, and escalating complex problems when necessary. As an entry-level position, it offers opportunities to build IT knowledge and technical skills while contributing to the organization&rsquo;s IT operations.</div><div></div> 
Responsibilities:<ul><li>
Technical Support and Troubleshooting:<ul><li>
Assist users with login and password resets, printer/scanner installation, SharePoint/OneDrive connectivity, CMIC access, VPN connectivity, network performance issues, and mobile device deployment.</li><li>
Perform basic system diagnostics and troubleshooting for computers, tablets, phones, and printers to resolve performance or connectivity issues.</li><li>
Execute initial triage for user-reported issues, categorize and prioritize tickets based on business and user impact, and escalate unresolved issues to higher tiers of support.</li></ul></li><li>
Equipment and Software Support:<ul><li>
Install, configure, and perform routine maintenance on hardware and software.</li><li>
Assist users with software requests and deployments, ensuring proper configuration and functionality.</li><li>
Update IT Asset Management System for hardware provisioning, reallocation and decommissioning.</li></ul></li><li>
Incident Management:<ul><li>
Log and track user issues within the incident management system.</li><li>
Provide timely updates and communication with users on the status of their requests or incidents.</li></ul></li><li>
Customer Service:<ul><li>
Deliver exceptional customer service, ensuring user concerns are addressed professionally and efficiently.</li><li>
Maintain strong verbal and written communication while interacting with operations, field employees, and executives.</li></ul></li></ul>
Qualifications:

Education &amp; Certification:<ul><li>
Preferred: Bachelor&rsquo;s degree in Business, Information Technology, Computer Science, or a related field.</li><li>
Entry-level certifications such as CompTIA A+ are beneficial.</li><li>
Pursue additional certifications (e.g., ITIL, CompTIA Network+) to enhance qualifications and career advancement.</li></ul>
 Experience:<ul><li>
0&ndash;3 years of experience in an IT support role or relevant internship.</li></ul>
 Required Skills and Competencies:<ul><li>
Technical Skills:<ul><li>
Proficiency with incident management systems and service reporting metrics.</li><li>
Knowledge of Microsoft productivity tools, operating systems, and networking technologies (e.g., Cellular, WLAN, Ethernet).</li><li>
Familiarity with scripting tools for administrative tasks and security suites for Unified Threat Management.</li></ul></li><li>
Interpersonal and Analytical Skills:<ul><li>
Strong customer service, problem-solving, and decision-making abilities.</li><li>
Excellent communication and interpersonal skills to build trust and provide clear guidance.</li><li>
Adaptable, detail-oriented, and capable of managing multiple priorities in a fast-paced environment.</li></ul></li><li>
Personal Attributes:<ul><li>
Integrity, confidentiality, and ethical conduct.</li><li>
Effective time management and the ability to work under pressure.</li><li>
Strong listening, negotiation, and conflict-resolution skills.</li></ul></li></ul>
 Work Environment and Physical Demands:<ul><li>
Primarily office-based with weekly visits to job sites, which may expose the technician to outdoor weather, construction equipment, noise, and uneven terrain.</li><li>
Frequent sitting, standing, walking, and occasional reaching, lifting, and kneeling.</li></ul></div>

Sussek Machine Company

Ready to get out from behind the desk? We&rsquo;re looking for a hands-on IT Support Technician to join our manufacturing team. This is a high-impact, entry-level role perfect for a self-starter who wants to own their work, solve problems quickly and effectively, and grow their career in a fast-paced environment.What You&rsquo;ll DoYou won't just be answering phones. You'll be the &quot;boots on the ground&quot; across our facilities in Wisconsin and Minnesota, handling everything from software troubleshooting to physical infrastructure that support company wide IT initiatives:<ul><li>Support &amp; Troubleshoot: Resolve hardware, software, and network issues for local and remote users. Maintain IT helpdesk tickets</li><li>Get Hands-On: Install PCs, printers, and/or TVs. Assist with network setup, and other IT Equipment</li><li>IT Projects: Assist with system upgrades, deployments, and company-wide IT initiatives.</li><li>Travel: Move between facilities to keep production humming.</li></ul>Who You Are<ul><li>Early Career: 0&ndash;2 years of IT experience (internships count!).</li><li>Technical &amp; Tactical: Familiar with Windows/O365 and comfortable using basic power tools for installations.</li><li>Independent and Reliable: You don&rsquo;t need to be micromanaged to get things done.</li><li>Adaptable and Flexiable: You enjoy the energy of a manufacturing shop floor and can talk tech with anyone. WIlling to travel to Minnesota and New Berlin, WI on a regular basis</li><li>Communication : Strong Verbal and Written Communication skills</li></ul>Bonus Points For:<ul><li>Experience with Active Directory or ERP systems.</li><li>Basic networking knowledge (IPs, switches).</li><li>A &quot;can-do&quot; attitude toward learning new skills like PowerShell or SQL.</li></ul>Pay: $40,000.00 - $45,000.00 per yearBenefits:<ul><li>401(k)</li><li>401(k) matching</li><li>Dental insurance</li><li>Flexible schedule</li><li>Flexible spending account</li><li>Health insurance</li><li>Life insurance</li><li>Paid time off</li><li>Professional development assistance</li><li>Vision insurance</li></ul>Education:<ul><li>Associate (Preferred)</li></ul>Experience:<ul><li>IT support: 2 years (Required)</li><li>Software troubleshooting: 1 year (Required)</li><li>Microsoft Office 365: 2 years (Required)</li></ul>Willingness to travel:<ul><li>25% (Required)</li></ul>Work Location: In person

Ira Green, Inc.

<div>IT Support Technician
This position is primarily responsible for support and maintenance of Ira Green IT Infrastructure including endpoints, servers, network and mobile.
ESSENTIAL DUTIES &amp; RESPONSIBILITIES
Responsible for providing day-to-day technical support to employees for a range of routine and some non-routine hardware and software related issues. Assist with setup, repair and cabling activities relating to computer and network hardware and software. Work includes lifting, handling or maintaining equipment.
Office 365\AD Account setup and account maintenance.
Mobile device setup and support
Supports daily incoming and outgoing EDI data transfers.
Making recommendations or decisions to meet overall departmental or organizational needs. Assist in hardware and software evaluation and recommend upgrades or improvements to IT infrastructure.
Some work on Saturdays and Sundays is required.
Complies with company?s IT Policies &amp; Procedures.
Performs other related duties as assigned by management.
QUALIFICATIONS:
Two to four years related experience and/or training, or equivalent combination of education and experience.
Key Skills\Experience:
Ability to troubleshoot and resolve technical problems for users
Experience supporting Windows Desktops and Servers, IOS
Knowledge of TCP\IP, DNS, DHCP, Active Directory, SQL, and Office 365
Network Firewall experience
Intel based desktop, laptop printers and mobile devices
Experience with industrial equipment experience a plus
Must be able to independently resolve a wide variety of technical issues using current job knowledge and using research and external resources.
EDI Experience is an advantage.
Bilingual in Spanish is preferred but not required. 

Ira Green, Inc. is an Affirmative Action/Equal Opportunity Employer
Minority/Female/Disabled/Veteran/Sexual Orientation/Gender Identity</div>

Toyota Material Handling

<div>
 Join our Team as an
 
 IT SUPPORT TECHNICIAN!!
 
 
 
 
 The Role
 
 
 
 We&rsquo;re seeking a passionate and dedicated IT Support Technician who brings enthusiasm and a customer centric focus to the table. In this role, you will support all computer-related functions at Toyota Material Handling North America. One minute you may be providing Desktop Support and the next minute you may be working with Manufacturing to support a new innovative project. If you enjoy tackling challenges with positivity and a bit of humor, you&rsquo;ll feel right at home here.
 
 
 
 What You&rsquo;ll Be Doing
 
 
 
 <ul>
 <li>
 Provide excellent customer service through interactions with customers via telephone, e-mail, etc. providing technical support and problems solving abilities on a variety of technical and non-technical issues
 </li>
 <li>
 Perform maintenance tasks and configuration with desktop management software tools, including software updates and patches, remote control tools, application inventory and management, inventory reporting, imaging computers, and IT asset management
 </li>
 <li>
 Configuration and deployment of client equipment to perform business required functions such as file sharing, printing, email and internet usage
 </li>
 <li>
 Have solid understanding client OS and application operations related to company services and deployment of such items
 </li>
 <li>
 Active Directory functions such as group creation and modification, user creation and modification and various permission related items.
 </li>
 <li>
 Establish and maintain user accounts and passwords in accordance with company information security guidelines.
 </li>
 <li>
 Manage enterprise software inventory system to track and distribute company approved software programs and updates.
 </li>
 <li>
 Review and recommend modifications to helpdesk procedures with IT Managers
 </li>
 <li>
 Documents, tracks, and monitors the problem to ensure a timely resolution. Provide excellent case note documentation and ability to create numerous Knowledge Base articles
 </li>
 <li>
 Abide by company Core Values and behave professionally, courteously, and respectfully in all situations
 </li>
 <li>
 Perform other duties as assigned.
 
 
 </li>
 </ul>
 
 What We&rsquo;re Looking For
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree OR equivalent of experience in an IT related environment
 </li>
 <li>
 Experience in the installation, configuration, use and troubleshooting of mobile and desktop devices.
 </li>
 <li>
 Typically 3 to 5 years of Corporate IT Desktop Support work experience.
 </li>
 <li>
 Must be able to demonstrate well-developed and proven organizational, problem solving, analytical, and time management skills.
 </li>
 <li>
 Demonstrable project management, data analysis, customer services, and support skills.
 </li>
 <li>
 ITIL Foundations Certification or ITSM/ITIL experience.
 
 
 </li>
 </ul>
 
 What Sets You Apart
 
 
 
 <ul>
 <li>
 Self-motivated, detail-oriented and organized.
 </li>
 <li>
 Excellent communication, both oral and written, interpersonal, organization and presentation skills.
 </li>
 <li>
 Ability to work both independently and with a group efficiently to meet deadlines.
 
 
 </li>
 </ul>
 
 Where And When You&rsquo;ll Work
 
 
 
 <ul>
 <li>
 This is an in-person role located at our Greene, NY office&mdash;ideal for those who thrive in a hands-on, team-oriented environment.
 
 
 </li>
 </ul>
 
 What Your Total Compensation &amp; Benefits Package will look like:
 
 
 
 
 Salary
 
 - $45,290 min - $65,358 per year. Position may be filled at a level I or II and compensation depends on the selected candidate&rsquo;s education and experience.
 
 
 
 World Class Benefits
 
 
 
 <ul>
 <li>
 Competitive Salary
 </li>
 <li>
 Performance Bonus
 </li>
 <li>
 Generous Paid Time Off and 13 Paid Holidays
 </li>
 <li>
 Affordable Medical plans and no-cost Dental &amp; Vision options
 </li>
 <li>
 100% 401(k) match up to 6%
 </li>
 <li>
 Company-Paid Life Insurance, Short-Term Disability, and Long-Term Disability
 </li>
 <li>
 Tuition Assistance Program
 </li>
 <li>
 Employee Assistance Program (EAP) with access to mental health care, legal support, and financial guidance
 </li>
 <li>
 Recognition and Kaizen (continuous improvement) Reward Programs
 </li>
 <li>
 Meaningful opportunities for personal and professional development
 </li>
 <li>
 Onsite Fitness Center &amp; Occupational Health Clinic
 </li>
 <li>
 Best in class work culture!
 
 
 </li>
 </ul>
 
 Big Name | Big Opportunities | Life is Better at Toyota
 
 
 
 Toyota Material Handling North America (TMHNA), the industry leader in forklift sales, comprises two main brands: Toyota Material Handling and The Raymond Corporation. We believe investing in the best people, products, and processes will fuel our future success, and we will always be driven by our foundational principles of &ldquo;respect for people&rdquo; and &ldquo;continuous improvement&rdquo;. With opportunities across North America, we are confident you will find the right position within TMHNA that can help you build a long, fulfilling career.
 
 
 
 Learn more here:
 
 https://www.toyotaforklift.com/careers
 
 
 
 Follow us on Social Media:
 
 Working at Toyota Material Handling | Glassdoor
</div>

Sun 'n Lake of Sebring Improvement District

Position Title: IT Support TechnicianDepartment: Information TechnologyReports to: Director of Information TechnologyFLSA Status: Part-Time; Non-ExemptApplicable qualifications and previous work experience will be given special consideration when establishing pay.Summary:Under the direction of the Director of Information Technology, the IT Support Technician provides support for day-to-day IT operations within the District. The ideal candidate will assist with Microsoft 365 administration, basic networking, help desk support, and general IT tasks. The ideal candidate enjoys problem-solving and helping end-users with technical issues.Essential Job Functions (Illustrative Only):Microsoft 365 Support:<ul><li>Assists with the administration and maintenance of Microsoft 365 (M365) services, including user setup, email, OneDrive, SharePoint, and Teams.</li><li>Helps troubleshoot M365-related issues, such as account permissions and service disruptions.</li></ul>Networking Assistance:<ul><li>Supports the department with basic network maintenance - including monitoring routers, switches, and wireless access points.</li><li>Assists with troubleshooting connectivity issues and maintaining network documentation.</li></ul>Help Desk Support:<ul><li>Provides Level 1 support for end-users, assisting with software, hardware, and system-related issues.</li><li>Helps to manage help desk tickets and respond to users promptly.</li><li>Assists with the set up and configuration of new hardware, such as computers and printers</li></ul>General IT Assistance:<ul><li>Assists with the installation and configuration of IT systems.</li><li>Provides support with regular maintenance tasks, including software updates and equipment troubleshooting.</li><li>Help maintain IT inventory and document IT assets.</li></ul>Other relevant duties as assigned.Qualification Requirements:<ul><li>Familiarity with Microsoft 365 services and basic user management.</li><li>Experience with basic networking tasks.</li><li>Working experience with IT support ticketing systems.</li><li>Basic understanding of networking (IP addresses, routers, switches, Wi-Fi).</li><li>Ability to troubleshoot common hardware and software issues.</li><li>Strong communication skills to assist non-technical users.</li><li>Attention to detail and organizational skills.</li><li>Team player with a customer-focused approach.</li></ul>Experience/Education/Certification/License:<ul><li>High School Diploma or General Education Degree (GED), required</li><li>Associate&rsquo;s degree or certification in Information Technology or a related field, preferred</li><li>1+ years of experience providing IT support or help desk services.</li><li>Must possess a valid Florida Driver&rsquo;s License, have a satisfactory driving record, and be insurable by the District to operate District vehicles or have consistent, reliable transportation to report for shifts.</li></ul>Work Hours:As a part-time employee of the District, this position may be scheduled for up to 30 hours per week, Monday through Friday (weekly hours may vary based on the workload and needs of the department). This schedule is subject to change as required to meet the needs of the District. Must be willing to work overtime and/or alternate schedules as required.The physical demands described herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions required.While performing the duties of this job the employee will be regularly required to display verbal skills to effectively interface with other staff members and the public; sit or stand for extended periods of time; perform duties outdoors for extended periods (in various conditions); walk, climb, and navigate uneven terrain; lift, push, pull, and carry up to 50 lbs.; kneel, stoop, bend, squat, use hands/fingers to handle or feel objects, tools, controls, and drive a vehicle in all conditions.Specific vision abilities required by this job include close vision, distance vision, peripheral vision, and the ability to adjust focus.Job Type: Part-timePay: From $16.00 per hourWork Location: In person

Radancy

<div>
 As an IT Desktop Support Technician, you will provide technical support services, including support for desktops, laptops, file/print servers, and data/telecommunications networks. You will be a very hands-on Technician, with advanced technical expertise and exceptional customer service management skills. You will work with advanced issues in Windows, OSX, Office operations, desktop support, and will regularly troubleshoot network issues.
 
 
 The IT Desktop Support Technician will also function as the face to the end-user on an everyday basis, and will be called upon to take ownership of all IT needs and services, represent the company IT organization in a professional manner, and report regularly to direct manager and to senior management in the local office. Communications skills are critical.
 
 
 
 What does a great IT Desktop Support Technician do?
 
 
 
 <ul>
 <li>
 Research, resolve, and respond to all customer issues and inquiries received via phone, email, or in person in accordance with current standards and procedures.
 </li>
 <li>
 Deploy and re-image workstations (Mac &amp; PC) for new and existing users.
 </li>
 <li>
 Troubleshoot workstation hardware and software problems. Perform hardware repairs when needed.
 </li>
 <li>
 Maintain asset inventory of equipment for site (PCs, printers, servers, etc.).
 </li>
 <li>
 Maintain cleanliness and organization of local office server room.
 </li>
 <li>
 Configure and administer local phone system and coordinate wiring within network switch closet.
 </li>
 <li>
 Be the local expert for all technology related issues.
 </li>
 <li>
 Provide technical support for Macintosh hardware and OS.
 </li>
 <li>
 Share job responsibilities and knowledge within the Team.
 </li>
 <li>
 Develop basic research skills for current and emerging trends in the computer industry and be able to apply them to the business needs.
 </li>
 <li>
 Manage virtual and physical server environment for offices.
 </li>
 <li>
 Manage and maintain office copiers and network printers
 </li>
 <li>
 Answer limited number of support desk phone calls
 
 
 
 </li>
 </ul>
 
 Requirements For Consideration
 
 
 
 <ul>
 <li>
 Must have experience supporting Apple Mac environments and Mac OSX.
 </li>
 <li>
 Demonstrated experience with PC configurations and the installation/maintenance of desktop applications.
 </li>
 <li>
 Experience with remote support solutions.
 </li>
 <li>
 Experience with WAN/LAN hardware, racking of server and network equipment, and phone/network wiring.
 
 
 
 </li>
 </ul>
 
 Company Values:
 
 At Radancy, we are dedicated to the core values that guide our work and culture:
 
 
 <ul>
 <li>
 Innovative Spirit Innovation leads the way. We have a rich history of developing and delivering what&rsquo;s new and next while valuing every voice on our team. Together, we&rsquo;re shaping the future and leading the industry forward.
 </li>
 <li>
 Rewarding Impact Work that matters. We strengthen organizations with transformative software that connects people around the world to meaningful careers. This work makes a difference in people&rsquo;s lives and inspires our team to advance technology with purpose.
 </li>
 <li>
 Performance Driven Success drives results. We use data and insights to inform strategy and maximize performance for our customers, all backed by our global teams committed to exceeding expectations with unmatched expertise and support.
 </li>
 <li>
 Supportive Teams Collaboration is our backbone. We foster an environment that inspires our team members to deliver industry-defining technology. We empower our teams to learn from each other, grow their skills and create positive change in their work and communities.
 
 
 
 </li>
 </ul>
 
 Location:
 
 This role is in our Atlanta Office, with a requirement of 3 days in the office.
 
 
 
 Our Benefits:
 
 
 
 At Radancy, we&rsquo;re transforming talent acquisition with innovative SaaS solutions that deliver measurable impact for our customers and our people. As the global leader in talent technology, we offer a forward-thinking benefits package designed to accelerate your career, enhance your well-being and support your financial future. Our offerings include:
 
 
 <ul>
 <li>
 Comprehensive medical coverage, with dental, vision and life insurance
 </li>
 <li>
 Competitive 401(k) plan with employer matching
 </li>
 <li>
 Unlimited flexible time off (FTO)
 </li>
 <li>
 World-class training that keeps you at the forefront of innovation
 
 
 
 </li>
 </ul>
 
 Salary Range:
 
 USD $50,000.00 &ndash; $57,000.00*
 
 
 <ul>
 <li>
 The above range is based on a wide array of factors unique to each candidate, including but not limited to skill set, years and depth of experience, certifications, and specific office location.
 
 
 
 </li>
 </ul>
 
 Radancy is an equal opportunity employer and welcomes all qualified applicants regardless of race, ethnicity, religion, gender, gender identity, sexual orientation, disability status, protected veteran status, or any other characteristic protected by law. We actively work to create an inclusive environment where all of our employees can thrive. If you require any accommodations during the application process, please reach out to us at recruiting@radancy.com , and we will work with you to meet your needs.
 
</div>

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