software test analyst

JPS Interoperability Solutions, Inc.

<div><div>At JPS, we design products to enhance audio communications systems by making them more versatile and robust. For over 30 years, we have provided innovative solutions to solve modern challenges for a variety of industries - both public and private.<br>
</div><div>
We are seeking a <b>full-time</b> <b>Technical Support &amp; Software Test Analyst </b>to support our communications products. This role combines technical support responsibilities with hands-on product testing and validation in our lab environment. This is an on-site position in our Raleigh, NC office.<br>
</div><div>
The position is structured to provide responsive, customer-facing support while also contributing to product quality and development through structured software testing, issue reproduction, and validation of new features and fixes.<br>
</div><div><b>
Why this job might be for you:</b></div><ul><li>
You enjoy a small company atmosphere, including flexibility.</li><li>
You like solving real-world technical problems and helping customers succeed.</li><li>
You enjoy hands-on work with hardware, systems, and software-driven devices.</li><li>
You will have your own office, plus dedicated lab space.</li><li>
Your contributions will make a visible impact across both customer support and product development.</li><li>
You enjoy attention to detail and improving processes.</li><li>
The commute is reasonably good to/from many locations in the Raleigh area.</li><li>
The position is targeted to be filled immediately.</li></ul><div>
</div><div><b>
Role Overview:</b><br>
This is primarily a supportive role, serving as the primary point of contact for customer inquiries, with additional responsibility for supporting product testing and validation efforts.<br>
</div><div><b>
You will work closely with our engineering and support teams to:</b></div><ul><li>
Respond to customer inquiries</li><li>
Troubleshoot common issues</li><li>
Recreate problems in a lab environment</li><li>
Assist in validating new features and fixes</li><li>
Help improve internal knowledge resources</li></ul><div>
<br>
<b>Detailed Responsibilities</b><br>
<b>Technical Support:</b></div><ul><li>
Responding to customer support inquiries via phone, email, and ticketing system.</li><li>
Gathering relevant information to clearly define customer issues.</li><li>
Troubleshooting common configuration, connectivity, and interoperability issues.</li><li>
Providing clear, concise guidance to customers.</li><li>
Identifying recurring issues and contributing to process improvements.</li><li>
Escalating more complex issues other technical staff with well-documented context.</li><li>
Assisting in maintaining and expanding our internal knowledge base.</li></ul><div><b>
Software Testing/Validation:</b></div><ul><li>
Setting up and executing test scenarios for new features, software updates, and bug fixes.</li><li>
Recreating customer-reported issues in a controlled lab environment.</li><li>
Assisting in validating hardware and software functionality.</li><li>
Reporting bugs and unexpected behavior clearly to the development team.</li><li>
Supporting regression testing efforts for software and system updates.</li><li>
Providing feedback to the development team regarding usability, edge cases, and potential improvements.</li></ul><div>
<br>
<b>What We&rsquo;re Looking For:</b></div><ul><li>
3+ years of experience in a technical support, software testing, or similar role <b>or</b> 7+ years of experience in a customer-facing role.</li><li>
Strong overall technical aptitude, including confidence working with computers and software applications.</li><li>
Strong troubleshooting and problem-solving skills.</li><li>
Ability to clearly communicate technical information in a simple, understandable way.</li><li>
Comfort working with both customers and internal engineering teams.</li><li>
Ability to multi-task, manage interruptions, stay organized, and maintain a consistent schedule.</li><li>
Strong attention to detail and follow-through.</li><li>
Willingness to learn new systems and technologies.</li></ul><div>
<br>
<b>Ideal Candidates Will Have:</b></div><ul><li>
Associate&rsquo;s or Bachelor&rsquo;s degree in a technical field.</li><li>
Familiarity with troubleshooting software and system-level issues.</li><li>
Basic understanding of IP networking concepts.</li><li>
Comfort working with networked systems, logs, and basic diagnostic tools.</li><li>
Experience working with a ticketing system (Zendesk or similar).</li><li>
Experience with software testing or QA processes.</li><li>
Exposure to land-mobile radio systems or communications equipment.</li></ul><div>
<br>
<b>Additional Notes:</b></div><div>
As JPS is a small company, being a self-starter and taking ownership of tasks is essential. This role is designed to grow over time, with opportunities to deepen technical specialization in either advanced support or product development.<br>
</div><div>
You will be supported by experienced team members while building familiarity with our products and systems, and will play an important role in improving both customer experience and product quality.</div><br>
<b>
About JPS Interoperability Solutions, Inc.:</b><p><br>
JPS was founded in 1988 by three engineers who had a knack for inventing unique solutions to many of the problems faced in the telecommunications industry. 35 years later our mission remains the same, but has expanded to keep pace with changing technology. Our products enhance a variety of communications systems for customers that include Fortune 500 companies, government agencies, global technology leaders, and branches of the military. Over the years a distinct culture has formed at JPS, one that encourages collaboration, inclusiveness, and a sense of family. We believe that everyone plays an important role in our mission. As we continue to design and implement new solutions in the robust communications industry, we are always looking for talented professionals to join our growing team.</p></div>

Technical Support & Software Test Analyst

Jack Henry & Associates

<div><div><div><b>Job Function</b> Software Engineering
</div><div><b>Location</b> Allen, TX</div>
<div><b>Additional Location</b> Birmingham, Alabama; Cedar Falls, Iowa; Lenexa, Kansas; Louisville, Kentucky; Monett, Missouri; Springfield, Missouri</div>
<div><b>Workplace Type</b> Hybrid</div>
<div><b>Travel</b> 5%</div>
<div><b>Date Posted</b> 03/18/2026</div>
<div><b>Job ID</b> 16735</div></div><p></p><div><br>
</div><div><p>At Jack Henry, we&rsquo;re more than a technology company; we&rsquo;re a force for good in financial services. We&rsquo;re redefining how community banks and credit unions connect with the people they serve. Our mission is rooted in people-inspired innovation, empowering financial institutions to deliver seamless, secure, and human-centered experiences. We deliver cutting-edge solutions that are paving the way for the next generation of digital banking and payments, but our true impact begins with our associates. If you're ready to help transform an industry and grow with a company that values purpose, collaboration, and excellence, then we&rsquo;d love to meet you.</p><p>
The Internal Applications Development Service Team (IADS) has an opening for a Quality Assurance Analyst position. The QA Analyst role is to develop and establish quality assurance standards and measures for our DevOps team. The individual will gather and analyze data in support of business cases, proposed projects, and incidents. This will include writing test plans and scripts for tracking bugs and fixes within our software development life cycle. The QA Analyst will apply proven analytical and problem-solving skills to help validate not just the application but also the process. This individual will work closely with our developers to ensure the code they are producing is tested and changes to any to our configuration occur as planned.</p><p>
Working as part of the IADS, reporting to the Core Delivery Manager, this team is responsible for maintaining and developing internal applications for Jack Henry as well as many different integrations among others supporting Jack Henry applications.</p><p>
This is a remote position, but candidates must live within approximately a 70-mile radius of our office locations in: Allen, TX; Birmingham, AL; Cedar Falls, IA; Charlotte, NC; Lenexa, KS; Louisville, KY; and Springfield/Monett, MO. Travel up to 5% for meetings and trainings may be required.</p><p>
Salary range for this position is $48,000-75,000, depending on candidate experience and geographic location.</p><p>
All positions, regardless of location, may require an onsite interview or in-person onboarding requirement to verify your identity.</p><p>
This position is ineligible for immigration sponsorship and support. Please do not apply if at any time you will need immigration support now or in the future (i.e., H-1B, STEM OPT Training Plans, etc.).</p><div><b>
What you&rsquo;ll be responsible for:</b></div><ul><li>
Executes and creates test plans and clear, concise test scripts for new products or enhancements to existing products.</li><li>
Defines moderate level scenarios and variations in data to adequately perform testing.</li><li>
Schedules and performs appropriate testing; submits errors and issues to development for correction, and retests once errors have been corrected following established procedures.</li><li>
Reports test results and status as appropriate. Tracks defects and causal analysis to closure.</li><li>
Reviews and provides feedback on requirements, design, and scope documents.</li><li>
Interacts with Subject Matter Experts (SMEs) and development teams to identify and refine test requirements.</li><li>
Coordinates and performs basic testing projects from initiation through delivery. Ensures that testing projects are completed on schedule.</li><li>
May submit test plans and test reports for review and feedback.</li><li>
May create and maintain test libraries, databases, and test environments.</li><li>
May assist with any software changes for documentation update or correction.</li><li>
May serve as liaison between technical and non-technical departments to ensure that all targets and requirements are met.</li><li>
May assist with alpha and beta testing; may prepare enhancement test plans used at beta site.</li><li>
May assist with education and training regarding software enhancements and conveying corrections to other employees.</li><li>
May perform other job duties as assigned.</li></ul><p><b>
What you&rsquo;ll need to have:</b></p><ul><li>
A minimum of 18 months of professional experience in software testing or QA.</li></ul><p><b>
What would be nice for you to have:</b></p><ul><li>
Experience with Azure DevOps or JIRA.</li><li>
Knowledge of Agile/Scrum principles.</li><li>
Experience with Salesforce or other CRM tools.</li></ul><p>
If you got this far, we hope you're feeling excited about this opportunity. Even if you don't feel you meet every single requirement on this posting, we still encourage you to apply. We&rsquo;re looking for passionate, driven individuals who align with our mission and can bring unique perspectives to our team.</p><p><b>
Why Jack Henry?</b></p><p>
At Jack Henry, we live by the motto: &ldquo;Do the right thing, do whatever it takes, and have fun.&rdquo; It&rsquo;s more than a tagline, it&rsquo;s the foundation of our culture. We recognize that our associates are the key to our success, and we&rsquo;re deeply committed to their wellbeing. That&rsquo;s why we offer comprehensive benefits designed to support your physical, mental, and financial health so you can thrive both personally and professionally.</p><p>
We&rsquo;re also leading the way in technology modernization, helping financial institutions evolve with speed, security, and flexibility. Our strategy focuses on delivering secure data access, mitigating fraud, and enabling seamless integration. Empowering our teams to build innovative solutions that meet the evolving needs of accountholders.</p><p><b>
Culture of Commitment</b></p><p>
Ask our associates why they love Jack Henry, and many will tell you it is because our culture is exceptional. We do great things together. Our culture empowers us to rise to challenges, seek new opportunities, and support one another through change. It&rsquo;s this shared commitment that drives our success. We&rsquo;re proud to foster an environment where inclusion, sustainability, and community impact are more than values, they&rsquo;re how we operate. Visit our Corporate Sustainability site to learn more about our culture and commitment to our people, customers, community, environment, and shareholders.</p><p><b>
Equal Employment Opportunity</b></p><p>
At Jack Henry, we know we are better together. We value, respect, and protect the uniqueness each of us brings. Innovation flourishes by including all voices and makes our business - and our society - stronger. Jack Henry is an equal opportunity employer and we are committed to providing equal opportunity in all of our employment practices, including selection, hiring, performance management, promotion, transfer, compensation, benefits, education, training, social, and recreational activities to all persons regardless of race, religious creed, color, national origin, ancestry, physical disability, mental disability, genetic information, pregnancy, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, and military and veteran status, or any other protected status protected by local, state or federal law.</p><p>
No one will be subject to, and Jack Henry prohibits, any form of discipline, reprisal, intimidation, or retaliation for good faith reports or complaints of discrimination of any kind, pursuing any discrimination claim, or cooperating in related investigations.</p><p><i>
Requests for full corporate job descriptions may be requested through the interview process at any time.</i></p></div></div><p></p>

QA Analyst II

Contour Software

<div><div>About Contour</div><div></div><div><div>
Contour Software</div> has grown from a dozen people to over 2,000 staff across 3 cities, in less than 14 years.</div><div><br>
As a subsidiary of Constellation Software Inc., we are proud to be part of a global enterprise software conglomerate that has grown to become one of the top 10 software companies in the world, with employees and customers in 100+ countries. With a broad-based and ever-growing portfolio of market-leading, vertical-market enterprise solutions covering more than 100 industry domains in predominantly mature markets, CSI's recipe creates the perfect environment for professionals to build fulfilling, long-term careers.</div><div><br>
What started as an R&amp;D &amp; Accounting back-office, has progressed into a full-service Global Centre serving all functions and departments, at the divisional as well as operating group/corporate level. Today Contour employees, located in Karachi, Lahore &amp; Islamabad, are serving CSI divisions located in time zones spanning the globe, from Sydney to Vancouver. With the global growth of Constellation as the wind in our sails, we are only just getting started!</div><div></div><div><div><div>
The Company</div></div><div></div><div><div><br>
CAST is an award-winning developer of software and hardware solutions for the entertainment, events, and meetings industries. Our flagship products include WYSIWYG, the industry standard for lighting design and pre-visualization, and BlackTrax, a cutting-edge real-time tracking system.</div></div><div></div><div><div><br>
For over 30 years, we&rsquo;ve driven innovation, recognized with 24 patents, two Emmy Awards, and multiple international industry honors. Our technology powers some of the world&rsquo;s most iconic productions &mdash; from the Olympics and Super Bowl halftime shows to Cirque du Soleil, Disney, Apple, and major tours by U2.</div></div><div></div><div><div><br>
Beyond live entertainment, we partner with global brands including Marriott, Loews, and Encore Global to transform event and production experiences worldwide.</div></div><div></div><div><div><br>
Position</div></div><div></div><div><div><br>
The SQA Analyst plays an essential role in ensuring the quality, stability, and performance of CAST&rsquo;s products. This role blends hands on software testing with real world operational support. The SQA Analyst executes test plans, validates new features, and identifies defects before release by recreating real world use cases. They work closely with Customer Success and Product Development to verify fixes, document issues clearly, and provide actionable insights that improve product behavior.</div></div><div></div><div><div><br>
The role supports customers and internal teams by troubleshooting scenarios commonly encountered in the field including inconsistent tracking data, visualization performance issues, patching mistakes, networking misconfiguration, or hardware communication challenges. Through clear communication, structured testing, and accurate problem diagnosis, the SQA Analyst contributes directly to product reliability and customer confidence.</div></div><div></div><div><div><br>
The successful hire will be located and work out of the Contour Software Karachi/Lahore/Islamabad office, working as part of the resource-center team, as an extension of the division-based R&amp;D department.</div></div><div></div><div><div><br>
Job Description</div></div><div></div><div><ul><li><div><br>
Demonstrates strong customer focus by understanding real world user workflows and incorporating customer perspectives into testing, issue analysis, and product quality improvements.</div></li></ul></div></div><div><div><ul><li><div>
Applies functional and technical skills by configuring CAST products in controlled and production like test environments, validating performance across complex lighting, tracking, and visualization scenarios.</div></li></ul></div><div><ul><li><div>
Shows learning agility by staying current on CAST product updates, industry technologies, and evolving production workflows to strengthen test coverage and product insight.</div></li></ul></div><div><ul><li><div>
Uses strong problem solving and process management skills to identify defects, replicate field scenarios, diagnose root causes, and provide clear, actionable findings to Product Development.</div></li></ul></div><div><ul><li><div>
Demonstrates a strong drive for results by executing manual and automated QA tests, documenting issues thoroughly, validating fixes, and ensuring releases meet CAST&rsquo;s quality standards.</div></li></ul></div><div><ul><li><div>
Communicates effectively by contributing to test plans, release notes, internal QA documentation, and technical guides that improve clarity and consistency across teams.</div></li></ul></div><div><ul><li><div>
Collaborate with Product Development, Sales, Marketing, and Operations to share testing insights, align on requirements, and support continuous product improvement.</div></li></ul></div><div><ul><li><div>
Shows composure and adaptability when working with shifting priorities, tight release schedules, evolving features, and unexpected findings during regression or integration testing.</div></li></ul></div><div></div><div><div><br>
Job Qualifications</div></div><div></div><div><ul><li><div><br>
University degree in Computer Science, Information Technology, and/or related discipline.</div></li></ul></div><div><ul><li><div>
Minimum 3 years of experience in QA, software support, technical production, or theatrical/film/TV environments.</div></li></ul></div><div><ul><li><div>
Strong technical understanding of CAST products or similar entertainment-technology systems.</div></li></ul></div><div><ul><li><div>
Knowledge of networking concepts, network infrastructure, industry protocols, servers, consoles, and production workflows.</div></li></ul></div><div><ul><li><div>
Experience with manual/automated QA testing, defect tracking, and quality documentation.</div></li></ul></div><div><ul><li><div>
Strong written and verbal communication skills.</div></li></ul></div><div></div><div><div><br>
Competencies</div></div><div></div><div><div><br>
Customer Focus &ndash; Dedicated to meeting customer expectations and delivering high-quality support.</div></div></div><div><div><div>
Functional / Technical Skills &ndash; Demonstrates strong technical knowledge of CAST systems and related technologies.</div></div><div><div>
Learning Agility &ndash; Quickly learns new tools, workflows, and product updates.</div></div><div><div>
Problem Solving &ndash; Uses logic and analysis to resolve technical challenges.</div></div><div><div>
Drive for Results &ndash; Takes ownership and delivers high-quality outcomes consistently.</div></div><div><div>
Communication &ndash; Shares information clearly and effectively with internal and external stakeholders.</div></div><div><div>
Process Management &ndash; Organizes work efficiently, follows testing procedures, and maintains accurate documentation.</div></div></div><div></div><div><br>
Exciting Benefits we offer:</div><ul><li><div>
Market-leading Salary</div></li><li><div>
Medical Coverage &ndash; Self &amp; Dependents</div></li><li><div>
Parents Medical Coverage</div></li><li><div>
Provident Fund</div></li><li><div>
Employee Performance-based bonuses</div></li><li><div>
Home Internet Subsidy</div></li><li><div>
Conveyance Allowance</div></li><li><div>
Profit Sharing Plan [Tenured Employees Only]</div></li><li><div>
Life Benefit</div></li><li><div>
Child Care Facility</div></li><li><div>
Company Provided Lunch/Dinner</div></li><li><div>
Professional Development Budget</div></li><li><div>
Recreational area for in-house games</div></li><li><div>
Sporadic On-shore training opportunities</div></li><li><div>
Friendly work environment</div></li><li><div>
Leave Encashment</div></li></ul><div></div><div><i>
Disclaimer:</i><i> At Contour, we attribute our success to the unique contributions of our diverse staff. We&rsquo;re committed to fostering a culture of respect that thrives on the varied perspectives and experiences of all individuals we recruit, employ, promote, and compensate. Since day one, we&rsquo;ve adhered to a policy that champions a work environment honoring the worth and dignity of each person while being free from all forms of employment discrimination.</i></div><div></div><div><i>
In our continuous effort to promote inclusivity, we extend our commitment to individuals with special needs by providing reasonable accommodations. We actively encourage qualified individuals with special needs to apply for the various openings within our company. Should you require assistance in completing the application process or have any inquiries regarding special facilities, please do not hesitate to contact our HR team. Your unique talents and abilities are welcomed and valued here.</i></div></div><div></div>

QA Analyst

Maxwood Furniture

<div><h3 class="jobSectionHeader"><b>Position Overview</b></h3><p>
Maxwood Furniture is a rapidly growing furniture company with an expanding portfolio of brands such as Max &amp; Lily, Plank + Beam, and Maxtrix. Since launching over two decades ago, we have established multiple sales channels including our DTC websites and third-party marketplaces. We&rsquo;re passionate about creating an inspiring and engaging shopping experience for our customers, bringing their home decor dreams to life with stunning, on-trend pieces.</p><p>
We are seeking a new member to join our Engineering team as a QA Analyst. Are you ready to be a part of something amazing?</p><p>
As we continue to scale, we&rsquo;re looking for a detail-oriented and proactive QA Analyst to join our development team. This role will be embedded within our engineering group and play a critical part in ensuring the quality and reliability of our websites and system integrations.</p><p>
The ideal candidate will have strong manual testing skills, a solid understanding of eCommerce platforms (especially Shopify), and an interest in building automated testing capabilities over time.</p><p></p><h3 class="jobSectionHeader"><b>
Key Responsibilities</b></h3><div><b>
Testing &amp; Quality Assurance</b><br>
<ul><li>Perform manual testing across websites, integrations, and new features to identify bugs and usability issues</li><li>Develop and execute test plans, test cases, and regression testing protocols</li><li>Document and communicate defects clearly to developers and stakeholders</li><li>Ensure consistent quality across multiple brands and platforms</li></ul></div><div><b>
Automation Strategy &amp; Implementation</b><br>
<ul><li>Evaluate tools and frameworks for automated testing</li><li>Build and maintain automated test scripts as the QA function evolves</li><li>Collaborate with developers to integrate automated tests into CI/CD pipelines</li></ul></div><div><b>
Cross-Functional Collaboration</b><br>
<ul><li>Partner with developers, product owners, and business stakeholders to understand requirements and acceptance criteria</li><li>Support business owners through user acceptance testing (UAT), providing guidance and structure</li><li>Participate in sprint planning and retrospectives to ensure QA coverage and continuous improvement</li></ul></div><div><b>
Platform &amp; eCommerce Testing</b><br>
<ul><li>Apply knowledge of Shopify to validate storefront functionality, checkout flows, and app integrations</li><li>Test third-party integrations including ERP systems, product content tools, and marketing platforms</li></ul></div><p></p><h3 class="jobSectionHeader"><b>
Requirements</b></h3><ul><li>2+ years of experience in QA or software testing, preferably in an eCommerce environment</li><li>Strong manual testing skills with high attention to detail and process</li><li>Familiarity with Shopify, including storefront behavior and app ecosystem</li><li>Experience with test case management tools and bug tracking systems</li><li>Exposure to automated testing tools (e.g., Selenium, Cypress) is a plus</li><li>Strong communication and collaboration skills</li><li>Ability to work independently and within a cross-functional team</li><li>Bachelor&rsquo;s degree in Computer Science, Information Systems, or related field preferred</li></ul><p></p><h3 class="jobSectionHeader"><b>
Additional Details</b></h3><ul><li>This role is based in our Charleston, SC office</li><li>Hybrid work option available after 90 days of successful in-office performance</li></ul></div>

<div>
 <strong>
  About Contour
  <br/>
  <br/>
 </strong>
 Contour Software has grown from a dozen people to over 2,000 staff across 3 cities, in less than 14 years.
 <br/>
 <br/>
 As a subsidiary of Constellation Software Inc., we are proud to be part of a global enterprise software conglomerate that has grown to become one of the top 10 software companies in the world, with employees and customers in 100+ countries. With a broad-based and ever-growing portfolio of market-leading, vertical-market enterprise solutions covering more than 100 industry domains in predominantly mature markets, CSI's recipe creates the perfect environment for professionals to build fulfilling, long-term careers.
 <br/>
 <br/>
 What started as an R&amp;D &amp; Accounting back-office, has progressed into a full-service Global Centre serving all functions and departments, at the divisional as well as operating group/corporate level. Today Contour employees, located in Karachi, Lahore &amp; Islamabad, are serving CSI divisions located in time zones spanning the globe, from Sydney to Vancouver. With the global growth of Constellation as the wind in our sails, we are only just getting started!
 <br/>
 <br/>
 <strong>
  The Company
  <br/>
  <br/>
 </strong>
 CAST is an award-winning developer of software and hardware solutions for the entertainment, events, and meetings industries. Our flagship products include WYSIWYG, the industry standard for lighting design and pre-visualization, and BlackTrax, a cutting-edge real-time tracking system.
 <br/>
 <br/>
 For over 30 years, we&rsquo;ve driven innovation, recognized with 24 patents, two Emmy Awards, and multiple international industry honors. Our technology powers some of the world&rsquo;s most iconic productions &mdash; from the Olympics and Super Bowl halftime shows to Cirque du Soleil, Disney, Apple, and major tours by U2.
 <br/>
 <br/>
 Beyond live entertainment, we partner with global brands including Marriott, Loews, and Encore Global to transform event and production experiences worldwide.
 <br/>
 <br/>
 <strong>
  Position
  <br/>
  <br/>
 </strong>
 The
 <strong>
  SQA Analyst
 </strong>
 plays an essential role in ensuring the quality, stability, and performance of CAST&rsquo;s products. This role blends hands on software testing with real world operational support. The SQA Analyst executes test plans, validates new features, and identifies defects before release by recreating real world use cases. They work closely with Customer Success and Product Development to verify fixes, document issues clearly, and provide actionable insights that improve product behavior.
 <br/>
 <br/>
 The role supports customers and internal teams by troubleshooting scenarios commonly encountered in the field including inconsistent tracking data, visualization performance issues, patching mistakes, networking misconfiguration, or hardware communication challenges. Through clear communication, structured testing, and accurate problem diagnosis, the SQA Analyst contributes directly to product reliability and customer confidence.
 <br/>
 <br/>
 The successful hire will be located and work out of the Contour Software
 <strong>
  Karachi/Lahore/Islamabad
 </strong>
 office, working as part of the resource-center team, as an extension of the division-based R&amp;D department.
 <br/>
 <br/>
 <strong>
  Job Description
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Demonstrates strong customer focus by understanding real world user workflows and incorporating customer perspectives into testing, issue analysis, and product quality improvements.
  </li>
  <li>
   Applies functional and technical skills by configuring CAST products in controlled and production like test environments, validating performance across complex lighting, tracking, and visualization scenarios.
  </li>
  <li>
   Shows learning agility by staying current on CAST product updates, industry technologies, and evolving production workflows to strengthen test coverage and product insight.
  </li>
  <li>
   Uses strong problem solving and process management skills to identify defects, replicate field scenarios, diagnose root causes, and provide clear, actionable findings to Product Development.
  </li>
  <li>
   Demonstrates a strong drive for results by executing manual and automated QA tests, documenting issues thoroughly, validating fixes, and ensuring releases meet CAST&rsquo;s quality standards.
  </li>
  <li>
   Communicates effectively by contributing to test plans, release notes, internal QA documentation, and technical guides that improve clarity and consistency across teams.
  </li>
  <li>
   Collaborate with Product Development, Sales, Marketing, and Operations to share testing insights, align on requirements, and support continuous product improvement.
  </li>
  <li>
   Shows composure and adaptability when working with shifting priorities, tight release schedules, evolving features, and unexpected findings during regression or integration testing.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Job Qualifications
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   University degree in Computer Science, Information Technology, and/or related discipline.
  </li>
  <li>
   Minimum 3 years of experience in QA, software support, technical production, or theatrical/film/TV environments.
  </li>
  <li>
   Strong technical understanding of CAST products or similar entertainment-technology systems.
  </li>
  <li>
   Knowledge of networking concepts, network infrastructure, industry protocols, servers, consoles, and production workflows.
  </li>
  <li>
   Experience with manual/automated QA testing, defect tracking, and quality documentation.
  </li>
  <li>
   Strong written and verbal communication skills.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Competencies
  <br/>
  <br/>
 </strong>
 Customer Focus &ndash; Dedicated to meeting customer expectations and delivering high-quality support.
 <br/>
 <br/>
 Functional / Technical Skills &ndash; Demonstrates strong technical knowledge of CAST systems and related technologies.
 <br/>
 <br/>
 Learning Agility &ndash; Quickly learns new tools, workflows, and product updates.
 <br/>
 <br/>
 Problem Solving &ndash; Uses logic and analysis to resolve technical challenges.
 <br/>
 <br/>
 Drive for Results &ndash; Takes ownership and delivers high-quality outcomes consistently.
 <br/>
 <br/>
 Communication &ndash; Shares information clearly and effectively with internal and external stakeholders.
 <br/>
 <br/>
 Process Management &ndash; Organizes work efficiently, follows testing procedures, and maintains accurate documentation.
 <br/>
 <br/>
 <strong>
  Exciting Benefits We Offer
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Market-leading Salary
  </li>
  <li>
   Medical Coverage &ndash; Self &amp; Dependents
  </li>
  <li>
   Parents Medical Coverage
  </li>
  <li>
   Provident Fund
  </li>
  <li>
   Employee Performance-based bonuses
  </li>
  <li>
   Home Internet Subsidy
  </li>
  <li>
   Conveyance Allowance
  </li>
  <li>
   Profit Sharing Plan [Tenured Employees Only]
  </li>
  <li>
   Life Benefit
  </li>
  <li>
   Child Care Facility
  </li>
  <li>
   Company Provided Lunch/Dinner
  </li>
  <li>
   Professional Development Budget
  </li>
  <li>
   Recreational area for in-house games
  </li>
  <li>
   Sporadic On-shore training opportunities
  </li>
  <li>
   Friendly work environment
  </li>
  <li>
   Leave Encashment
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  <em>
   Disclaimer:
  </em>
 </strong>
 <em>
  At Contour, we attribute our success to the unique contributions of our diverse staff. We&rsquo;re committed to fostering a culture of respect that thrives on the varied perspectives and experiences of all individuals we recruit, employ, promote, and compensate. Since day one, we&rsquo;ve adhered to a policy that champions a work environment honoring the worth and dignity of each person while being free from all forms of employment discrimination.
  <br/>
  <br/>
 </em>
 <em>
  In our continuous effort to promote inclusivity, we extend our commitment to individuals with special needs by providing reasonable accommodations. We actively encourage qualified individuals with special needs to apply for the various openings within our company. Should you require assistance in completing the application process or have any inquiries regarding special facilities, please do not hesitate to contact our HR team. Your unique talents and abilities are welcomed and valued here.
 </em>
</div>


Securiport

<div><b>Job Summary: </b>Securiport LLC is a US company based in Reston, VA, that specializes in the design and implementation of passenger biometric recognition, immigration processing, and intelligent information reporting and management systems based on advanced technological solutions. Securiport provides a complete immigration processing solution and analytics to maintain border security. Services include technical analysis, design, implementation and maintenance of Securiport&rsquo;s software solutions, training, and technical support to the field operations.
<br>
We are seeking a dynamic and experienced Product Analyst to join our growing team. As a key member of the Product Management Department, you will work closely under the direction of Product Management Director to craft business and functional requirements for user-friendly applications, focusing on optimizing adoption rate and enhancing our software products. The ideal candidate will have a strong background in software development, excellent analytical skills, and a passion for delivering high-quality products that meet customer needs. The candidate is expected to develop and communicate a product vision to internal and external stakeholders. <b>Responsibilities and Objectives
</b><br>
The Product Analyst will be responsible for the following:
 <ul><li>Conduct in-depth analysis of software products based on gathered user feedback, market trends, and competitor offerings.
</li><li>Collaborate with cross-functional teams to gather functional and non-functional requirements.
</li><li>Elicit, document, and prioritize product requirements and specifications.
</li><li>Develop features and user stories with detailed acceptance criteria.
</li><li>Maintain and update user guides.
</li><li>Ensure traceability from high-level requirements to software specifications and test cases.
</li><li>Conduct market and customer research to inform product direction.
</li><li>Review feature requests and operational issues, prioritizing them for releases.
</li><li>Collaborate with Software Developers and QA Engineers to ensure clear understanding of business needs, user expectations, and to jointly troubleshoot any arising issues.
</li><li>Create application and data workflow diagrams.
</li><li>Communicate priorities and status to internal stakeholders.
</li><li>Collaborate with customers to understand requirements and address issues.
</li><li>Work with internal stakeholders to clarify requirements and ensure alignment product delivery.
</li><li>Facilitate resolution to requirements conflicts between stakeholders.
</li><li>Deliver high-quality work while operating as a team player.
</li><li>Identify areas for improvement and contribute to solutions.
</li><li>Provide training to staff on requirements gathering, analysis, and review.
</li><li>Other projects as assigned by the Director of Product Management and/or COO.
</li></ul><br>
<b>Requirements
</b><ul><li>Support the long-range direction of the product department function.
</li><li>Direct the design, management, and support the implementation of applications and systems in Operations.
</li><li>Monitor and analyze technology and trends that could improve the company's products and performance.
</li><li>Establish technology standards and communicate technical information to the organization.
</li><li>Keep an updated risk management report with all the Operations and implementations, including mitigation, probability and impact.
</li><li>Keep updated a general plan of development and ongoing implementations for the different developed products.
</li><li>Monitor queue to ensure that all necessary orders and requests are checked and released on time.
</li>Create and facilitate efficient and cost-effective solutions and analyze systems specification to meet business requirements.<br>
<li>
<br>
</li></ul><br>
<b>Skills
</b><br>
<ul><li>Experienced in system design, analysis, and requirements gathering.
</li><li>Knowledge of key elements of effective software requirements and specifications.
</li><li>Great knowledge of IT processes and willingness to constantly update knowledge.
</li><li>Inbuilt ability to multi-task, working on more than one issue simultaneously.
</li><li>Strong character under pressure with excellent work ethic and professionalism.
</li><li>Self-starter; resourceful.
</li><li>Strong sense of responsibility and ownership.
</li><li>Effective communicator with excellent written and verbal communication skills; good listener with strong interpersonal skills.
</li><li>Excellent presentation skills with demonstrated ability, experience, and presence to credibly engage a wide range of stakeholders including clients and potential clients.
</li><li>Must be authorized to work in the U.S. with English as main language; ability to travel internationally as required.
</li>Fluent in French or Spanish is a plus.<br>
<li>
<br>
</li></ul><br>
<b>Required Education, Certifications/ Licenses, Related Experience
</b><ul><li>Advanced degree in Computer Science or Engineering plus 5+ years&rsquo; IT experience or 8+ years with a BS in Computer Science or Engineering.
</li><li>#LI-NA1</li></ul></div>

Product Analyst - Software Development

The MIL Corporation

<div><div><div><div><div>Clearance Required:
</div><div><b>Ability to Obtain a Top Secret</b></div>
</div><div><div>Education Required:
</div><div><b>BA/BS</b></div>
</div><div><div>US Citizenship:
</div><div><b>Required</b></div>
</div>
</div></div><div><p><b>Summary</b></p><p><b>
The MIL Corporation</b> seeks an <b>IT Quality Assurance, Senior Analyst</b> to support a Federal Government client in Washington, DC.</p><p>
This position currently requires an on-site schedule. Schedule is subject to change based on company/contract requirements.</p><p><b>
Responsibilities</b></p><ul><li>
Develop and execute test scripts to support the functional test groups</li><li>
Support development of other testing reporting systems using HTML and SQL queries</li></ul><p><b>
Required Qualifications</b></p><ul><li>
5+ years of relevant work experience</li><li>
Experience with automated software testing tools, including HP Unified Functional Test</li><li>
Experience with Power Platform tools (Power BI, Power Automate, Power Apps)</li><li>
Experience with developing software test cases, automated tests scripts, and test data</li><li>
Experience with ad-hoc manual software testing</li><li>
Knowledge of software test methodologies and best practices</li><li>
Expertise with Microsoft Office (Word, Excel, PowerPoint, Outlook)</li></ul><p><b>
Desired Qualifications</b></p><ul><li>
Knowledge of Federal accounting/financial management policies, practices, operations, and procedures</li><li>
Experience with CGI Federal's Momentum accounting package and/or with PeopleSoft applications</li><li>
Experience with coding in VB script and PowerShell and strong knowledge of SQL</li><li>
Experience with HTML, CSS and web development</li></ul><p><b>
Education</b></p><p>
Bachelor's degree in Computer Science, Accounting or a related field such as Business Administration</p><p><b>
Clearance</b></p><p>
All applicants for this position must be able to obtain and maintain a Top Secret clearance; please note that the clearance process takes into account financial background aspects.</p><p><b>
Compensation</b></p><p>
The MIL Corporation values your contributions and offers a range of benefits to support your overall well-being. We are pleased to offer a comprehensive range of benefits to our full-time employees which include health, life, disability, and retirement plans, as well as paid time off, opportunities for professional growth and tuition assistance. Additional benefits and incentives may also apply, which will be communicated during the hiring process.</p><p>
For this position, the projected compensation range is $90,000 - $110,000 per year. This estimate represents the typical salary range and is just one part of MIL&rsquo;s complete compensation package. Final salary for this position is determined based on factors such as individual qualifications, education, experience, and contractual limitations. Learn more on the MIL Careers page.</p><p><b>
Why MIL?</b></p><p>
The MIL Corporation (MIL) is a dynamic workforce of industry professionals who deliver world-class solutions in cyber, engineering, financial management, and information technology &ndash; and we are looking for candidates like you! MIL offers opportunities for professionals at all stages of their careers, from early-career candidates to experienced industry professionals. We are known for a collaborative, people-first culture where employees are supported, valued, and encouraged to grow. This commitment to our people and our work is reflected in the industry and workplace awards MIL has received over the years.</p><ul><li>
2021 - 2024, Top Workplaces USA award (Energage)</li><li>
2017 - 2025 Top Workplaces Award, Greater Washington Area (The Washington Post)</li><li>
2018 - 2025 Certified Great Workplace, Great Place to Work&reg;<ul><li>
2021 - 2025, Best Workplaces in Consulting &amp; Professional Services&trade;</li><li>
2021 Fortune Best Workplaces for Millennials&trade;</li><li>
2018 Fortune, Great Place to Work: Best Place to Work for Diversity</li></ul></li><li>
2017, 2020 - 2025 Top Workplace Award, South Carolina (Greenville Business Magazine, Columbia Business Monthly, and Charleston Business Magazine)</li><li>
2025 Corporate Partnership Award, Association of Fundraising Professionals, Maryland Chapter</li><li>
2025 Moxie Award, GovCon Category</li><li>
2024 Patriot Award, Employer Support of the Guard and Reserve (ESGR), Department of Defense
</li><li>2022 Freedom Award, Employer Support of the Guard and Reserve (ESGR), Department of Defense</li><li>
2018, Above &amp; Beyond Award, Employer Support of the Guard and Reserve (ESGR), Department of Defense</li></ul><p>
If your goal is to help the federal government deploy leading technologies, improve financial management, or defend the nation in cyberspace, MIL welcomes you. Become a part of something greater, where you, the people, make the difference.</p><p><b>
Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or other characteristics protected by state or federal law.</b></p></div></div><p></p>

IT Quality Assurance, Senior Analyst

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