solution consultant

<p></p><div><p><b>Introduction</b></p><p>
CSG is a leading global provider of solutions for Telecommunications, Financial Services and other industries in the Revenue Management, Customer Experience and Payment domains. We are an established and stable publicly quoted company with over 40 years of experience across 65 countries with top-tier customers. CSG has a workforce of 5,700 employees and has won numerous industry awards and recognition for its leadership in technology and innovation. At CSG, we understand that it is people who make good companies great. With an exceptional team, we believe we certainly are on track to ensure that our people have access to the best learning and growth opportunities, while working with some of the world&rsquo;s leading service providers and partners. A diverse culture, a fun vibe, and a strong desire to win the world &ndash; if you&rsquo;re seeking these, you&rsquo;re in the right place. If being digital first inspires you, you are at the right place.</p><p></p><p>
You could be a part of our story to enable companies to transform their businesses to adopt and drive digitalization through cutting-edge technology. Our future-ready products empower organizations to derive optimum value from their complete ecosystem, to become owners of their marketspace. CSG provides an environment of collaboration, inclusion and celebration.</p><ul><li>
A chance to design a clear, growing career path.</li><li>
Learning with a team of go-getters.</li><li>
A variety of benefit programmes and competitive compensation.</li><li>
Exposure to international work opportunities in Telecommunications.</li></ul><div></div><p><b>
Customer Solution Consultant (Telecommunications)</b></p><p>
Leverages telecommunications industry, technology, and business knowledge to lead conversations with our clients designed to identify business challenges and leverage the full portfolio of CSG solutions, products, services, and partners to provide innovative and relevant solutions to solve those challenges.</p><p>
The Customer Solution Consultant works with our telecommunications clients (e.g., mobile, fixed, cable, broadband, converged and digital service providers) to understand and align their strategic goals and objectives with the appropriate solutions, products, and services.</p><p>
The Customer Solution Consultant then frames creative and innovative business, technical, and operating models, including commercial models, that increase revenue, market share, improved customer satisfaction, and operational efficiency.</p><div></div><p><b>
Responsibility</b></p><ul><li>
Tailor the strategy and solution to the customer.</li><li>
Frame creative and advantageous business, technical, and operating solutions that increase revenue, market share, customer satisfaction, and operational efficiency.</li><li>
Create proposals.</li><li>
Respond to RFP&rsquo;s, RFQ&rsquo;s and proactive bids while working closely with all teams to develop the win strategy, competitor evaluation, and differentiated value propositions.</li><li>
Develop a business and solution architecture strategy based on situational awareness of the customer&rsquo;s business scenarios and motivations.</li><li>
Build business cases for customers to justify new business models and/or business architecture.</li><li>
Guide solution design teams to create the relevant technical architecture, solution, and service design that is fit for solution, business criticality and commercial viability.</li><li>
Collaborate and partner with the pursuit lead (Sales) to develop and execute an integrated and multi-faceted account plan that is compelling, engaging, and relevant to the drivers of business transformation within the account.</li><li>
Orchestrate communications with internal teams, clients, and 3rd party stakeholders.</li><li>
Bring all various teams together and drive them in the pursuit of winning the opportunity.</li><li>
Execute the bid and account plan.</li><li>
Coordinate with Finance, Legal, Service Delivery, Product, Transition, and R&amp;D teams for content development on pricing, transition plan, tools and technology proposals, and effort estimates.</li><li>
Work with teams to articulate responses to requests for information to showcase company capabilities and strengths in the specific telecommunications domain.</li><li>
Prepare compelling collaterals &ndash; case studies, presentations, and reusable content for customer solution walkthroughs and sales pitches.</li></ul><p></p><p><b>
Drive for results</b></p><ul><li>
Meet or exceed assigned quotas while maintaining an elevated level of customer satisfaction.</li><li>
Collaborate with the sales, delivery, product, strategy, and solution teams by contributing to the identification and development of new or expanded go-to-market offerings.</li><li>
Engage in business development activity with the Sales lead to create future opportunities within existing and new accounts.</li><li>
Create and drive opportunities to closure in collaboration with the pursuit/sales lead.</li></ul><p><b>
Deliver new and disruptive insights to the customer</b></p><ul><li>
Leverage telecommunications industry, technology, solutions, and business knowledge to lead conversations with our customers to identify client challenges and provide recommendations.</li><li>
Track telecommunications industry, market trends, and competitive threats.</li><li>
Understand and apply their implications to the customer business.</li><li>
Lead the client to discover the full breadth of the CSG product, solution, service, and partner capabilities.</li><li>
Build a network of customer relationships.</li><li>
Participate in trade shows and industry events.</li><li>
Research changes in the telecom/communications industry and changing value propositions.</li><li>
Create points of view, whitepapers, and articles working with SMEs.</li></ul><div></div><p><b>
Strategic Nature of Engagement</b></p><ul><li>
Must be able to engage on your own in medium / large and global customers.</li><li>
Identify opportunities, work with stakeholders, and engage with sales leaders to build the commercials and value proposition and help close the deal.</li><li>
Regular and reliable attendance is required.</li><li>
This job requires domestic and/or international travel up to 70%.</li><li>
Incumbent is accountable for professional working behavior to include: building and maintaining constructive working relationships, implementing proactive and concise communication, acting as a resource to colleagues, and engaging in collaborative thinking and problem solving while demonstrating CSG&rsquo;s core competencies and values.</li><li>
An employee may perform duties outside of their normal responsibilities as needed.</li></ul><div></div><p><b>
Experience</b></p><ul><li>
Minimum 10 years&rsquo; experience in relevant business/solution consulting of software products, services, solutions and/or SI capabilities.</li><li>
Minimum of 8 years&rsquo; experience within the telecommunications / communications service provider industry (e.g., mobile, fixed, cable, broadband) in a business / solution consulting, system integration, product/solution vendor or deal lead capacity.</li><li>
Minimum of 8 years&rsquo; experience in the development and transformation of business/solution architectures and business models in the context of large enterprises, primarily at the logical level.</li></ul><div></div><p><b>
Knowledge, Skills and Abilities</b></p><ul><li>
Ability to manage multiple opportunities simultaneously.</li><li>
Ability to draw meaningful insights, recommend next best actions and inferences from data and build an action plan to leverage it for business growth.</li><li>
Understanding of business principles and concepts that includes the understanding of realization of these concepts via business processes and how markets influence business, what are the differentiating factors of the business, what and how values are created, and how strategy development may be supported.</li><li>
Ability to think about business in a way that is abstracted from how business functions are implemented by technology.</li><li>
Ability to lead customer engagements at multiple levels.</li><li>
Excellent interpersonal skills in areas such as teamwork, facilitation, collaboration, and negotiation.</li><li>
Strong written, verbal communication and presentation skills; ability to present and discuss strategies and business information in a manner that establishes rapport, persuades others, and establishes understanding for technical and non-technical audiences.</li><li>
Ability to liaise between the customer/prospect and the technical teams while translating business requirements into technical requirements.</li><li>
Ability to operate in a multi-cultural environment with an understanding of business and decision processes in different geographic regions.</li><li>
Ability to clearly and succinctly convey information and ideas to individuals and groups in a focused and compelling way that captures and holds others&rsquo; attention.</li><li>
Ability to set high standards of performance for self and others; assume responsibility and accountability for successfully completing assignments or tasks; self-imposing standards of excellence rather than having standards imposed.</li><li>
Ability to identify and understand problems and opportunities by gathering, analyzing, and interpreting quantitative information; choose the best course of action by establishing clear decision criteria, generate and evaluate alternatives, and make timely decisions; take action that is consistent with available facts and constraints and optimize probable consequences.</li><li>
Ability to seek and leverage opportunities to gain new skills, knowledge, and experiences; quickly assimilate and apply new information and skills to enhance results.</li><li>
Ability to create and execute strategies that gain commitment to one&rsquo;s ideas and persuade key stakeholders to take action that will advance shared interests and business goals.</li></ul><p></p><p><b>
Location(s):</b></p>
Saudi Arabia RemoteUnited Arab Emirates Remote<p></p><p><b>
Accommodation:</b></p><p>
If you would like to be considered for employment opportunities with CSG and need special assistance due to a disability or accommodation for a disability throughout any aspect of the application process, please call us at +1 (402) 431-7440 or email us at accommodations@csgi.com. CSG provides accommodations for persons with disabilities in employment, including during the hiring process and any interview and/or testing processes.
</p><p></p><p><b>Our Guiding Principles:</b></p><p><b>
Impact: </b>Always help and empower others, whether they&rsquo;re colleagues or customers. When our employees set their minds to something, great things happen.</p><p></p><p><b>
Integrity:</b> Do what&rsquo;s right for our customers and our people while being authentic. We treat everyone with trust and respect&mdash;that&rsquo;s just who we are.</p><p></p><p><b>
Inspiration: </b>Be bold in the way you think and passionate about the work you do. Test out innovative ideas without the fear of failure.</p><p></p><p><b>
Our Story:
</b></p><p>CSG empowers companies to build unforgettable experiences, making it easier for people and businesses to connect with, use and pay for the services they value most. For over 40 years, CSG's technologies and people have helped some of the world's most recognizable brands solve their toughest business challenges and evolve to meet the demands of today's digital economy.
</p><p></p><p>By channeling the power of all, we make ordinary customer and employee experiences extraordinary. Our people [CSGers] are fearlessly committed and connected, high on integrity and low on ego, making us the easiest company to do business with and the best place to work. We power a culture of integrity, innovation, and impact across our locations, representing the most authentic version of ourselves to build a better future together. That's just who we are. Learn more about CSG Inclusion &amp; Impact here.</p></div>

Principal Business Solution Consultant

Genesys

<div></div><div><div><div><div><div><div>locations</div><div>
Riyadh (Flexible)</div></div></div></div><div></div><div><div><div><div><div>
time type</div><div>
Full time</div></div></div></div><div></div><div><div><div><div>
posted on</div><div>
Posted 12 Days Ago</div></div></div></div><div></div><div><div><div><div>
job requisition id</div><div>
JR110593</div></div></div></div></div></div><div><div><p>
Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can accelerate growth by delivering empathetic, personalized experiences at scale to drive customer loyalty, workforce engagement, efficiency and operational improvements.</p><p></p><p>
We employ more than 6,000 people across the globe who embrace empathy and cultivate collaboration to succeed. And, while we offer great benefits and perks like larger tech companies, our employees have the independence to make a larger impact on the company and take ownership of their work. Join the team and create the future of customer experience together.</p><p></p><p><b>
Senior Solutions Consultant</b></p><p>
As a <b>Senior Solutions Consultant</b>, you act as a trusted advisor throughout the customer buying journey, helping organizations connect their customer experience strategy with practical, scalable solutions. You engage both business and technical stakeholders, from operational leaders to architects and C-level executives guiding them through complex evaluations with clarity, credibility, and insight.</p><p>
You play a critical role in driving successful outcomes across enterprise and upper mid-market opportunities by combining strong technical expertise with a consultative, outcome-oriented approach.</p><p></p><p><b><br>
What You&rsquo;ll Be Responsible For</b></p><p></p><p><b>
Discovery &amp; Outcome Alignment</b></p><ul><li><p>
Engage stakeholders to understand business objectives, operational challenges, and success metrics</p></li><li><p>
Facilitate discovery sessions and workshops to identify gaps, opportunities, and value drivers</p></li><li><p>
Translate customer needs into solution approaches aligned to measurable outcomes (e.g., customer satisfaction, efficiency, productivity)</p></li><li><p>
Help customers understand the organizational and operational impact of modernizing customer experience</p></li></ul><p></p><p><b>
Solution Design &amp; Advisory</b></p><ul><li><p>
Develop high-level solution architectures and business solution roadmaps aligned to customer priorities and constraints</p></li><li><p>
Balance innovation with feasibility, scalability, and long-term sustainability</p></li><li><p>
Produce key deliverables such as discovery documentation, solution designs, and architecture diagrams</p></li><li><p>
Ensure smooth transition to delivery teams by setting clear expectations and success criteria</p></li></ul><p></p><p><b>
Demonstrations &amp; Value Communication</b></p><ul><li><p>
Design and deliver tailored, scenario-based demonstrations showcasing AI-powered experience orchestration</p></li><li><p>
Excellent in story telling and lead in value selling approach</p></li><li><p>
Communicate complex technical concepts (AI, automation, integrations) in a clear and practical way</p></li><li><p>
Adapt messaging for diverse audiences, including executives, business users, and technical teams</p></li><li><p>
Experienced soft skills and objection handling.</p></li><li><p>
Articulate business value and differentiation in the context of customer needs</p></li></ul><p></p><p><b>
Supporting Complex Sales Cycles</b></p><ul><li><p>
Partner with Account Executives and cross-functional teams to drive strategy on large, complex deals</p></li><li><p>
Lead or contribute to RFx responses, proposals, and customer presentations</p></li><li><p>
Guide customers through evaluation and decision-making processes</p></li><li><p>
Lead virtual or on-site workshops to build alignment and confidence</p></li><li><p>
Building business cases / ROI models</p></li><li><p>
Quantifying value (cost reduction, containment, CSAT impact)</p></li><li><p>
Partnering with Value Consultants (or doing it themselves)</p></li></ul><p></p><p><b>
Technical Validation &amp; Integration Advisory</b></p><ul><li><p>
Engage with architects, developers, and IT teams to validate solution fit within enterprise ecosystems</p></li><li><p>
Advise on APIs, integrations, data flows, security, and interoperability</p></li><li><p>
Address feasibility, risk, and technical adoption considerations</p></li><li><p>
Support use cases involving AI, automation, analytics, and digital engagement</p></li><li><p>
Coordinate with SME, partners and Product Team.</p></li></ul><p></p><p><b>
Innovation &amp; Thought Leadership</b></p><ul><li><p>
Stay current with industry trends, emerging technologies, and best practices (AI, cloud, security and CX)</p></li><li><p>
Build reusable solution assets, demos, and frameworks leveraging modern technologies (e.g., APIs, cloud, Infrastructure as Code)</p></li><li><p>
Act as a technical ambassador, showcasing innovative solutions to customers and partners</p></li></ul><p></p><p><b>
Team Collaboration &amp; Leadership</b></p><ul><li><p>
Collaborate with Sales, Presales, Partners, and Delivery teams to drive successful outcomes</p></li><li><p>
Lead or contribute to virtual deal teams on complex opportunities</p></li><li><p>
Share knowledge, mentor peers, and contribute to team best practices</p></li><li><p>
Operate with a high degree of autonomy while managing multiple priorities</p></li><li><p>
Co-selling and co-designing solutions</p></li></ul><p></p><p><b>
What We&rsquo;re Looking For</b></p><p>
You bring a strong consultative mindset, combining technical depth with the ability to simplify complexity. You are comfortable operating in ambiguity, influencing senior stakeholders, and building confidence in both business and technical decisions.</p><p></p><p><b>
Required Experience</b></p><ul><li><p>
Excellent communication &amp; presentation skills in both Arabic and English</p></li><li><p>
5+ years in active Solutions Consulting, Technical Presales, Solutions Architecture, or similar customer-facing technical roles</p></li><li><p>
Experience supporting enterprise or complex SaaS / cloud evaluations</p></li><li><p>
Strong understanding of cloud architectures, APIs, integrations, and modern SaaS platforms</p></li><li><p>
Solid technical foundation across networking, security, and software systems</p></li><li><p>
Proven ability to communicate effectively with both business and technical audiences</p></li><li><p>
Experience collaborating across sales, product, and delivery teams</p></li><li><p>
Commercial Awareness: Supporting commercial constructs, Understanding licensing models, consumption, and TCO</p></li><li><p>
Build and articulate compelling business cases, linking Genesys capabilities to measurable financial and operational outcomes</p></li></ul><p></p><p><b>
Preferred Experience</b></p><ul><li><p>
Experience in customer experience (CX), contact center (CCaaS), CRM, or digital engagement platforms</p></li><li><p>
Familiarity with AI technologies (LLMs, NLU, predictive models), automation, and analytics use cases</p></li><li><p>
Hands on Demo, POC is a plus.</p></li><li><p>
Exposure to platforms such as AWS, Salesforce, ServiceNow, or similar ecosystems</p></li><li><p>
Knowledge of contact center technologies (IVR, WFM, recording, digital channels, VoIP/SIP , AI)</p></li><li><p>
Experience with Infrastructure as Code (e.g., Terraform, CloudFormation) is a plus</p></li><li><p>
Strong workshop facilitation, presentation, and stakeholder management skills</p></li><li><p>
Familiarity with CcaaS ecosystem</p></li><li><p>
Experience working with system integrators, partners, or BPO providers</p></li><li><p>
Leading competitive differentiation conversations</p></li><li><p>
Experience with cloud migration strategies &amp; Change management considerations</p></li></ul><p></p><p>
#LI-MC1</p><p></p><p>
If a Genesys employee referred you, please use the link they sent you to apply.</p><p></p><p><b>
About Genesys:</b></p><p>
Genesys&reg; empowers more than 8,000 organizations worldwide to create the best customer and employee experiences. With agentic AI at its core, Genesys Cloud&trade; is the AI-Powered Experience Orchestration platform that connects people, systems, data and AI across the enterprise. As a result, organizations can drive customer loyalty, growth and retention while increasing operational efficiency and teamwork across human and AI workforces. To learn more, visit www.genesys.com.</p><p></p><p><b>
Reasonable Accommodations:</b></p><p>
If you require a reasonable accommodation to complete any part of the application process, or are limited in your ability to access or use this online application and need an alternative method for applying, you or someone you know may contact us at reasonable.accommodations@genesys.com.</p><p></p><p>
You can expect a response within 24&ndash;48 hours. To help us provide the best support, click the email link above to open a pre-filled message and complete the requested information before sending. If you have any questions, please include them in your email.</p><p></p><p>
This email is intended to support job seekers requesting accommodations. Messages unrelated to accommodation&mdash;such as application follow-ups or resume submissions&mdash;may not receive a response.</p><p></p><p><b>
Genesys is an equal opportunity employer committed to fairness in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity or </b><b>expression, marital</b><b> status, domestic partner </b><b>status, national</b><b> origin, genetics, </b><b>disability, military</b><b> and veteran status, and other protected characteristics.</b></p><p></p><p><i>
Please note that recruiters will never ask for sensitive personal or financial information during the application phase.</i></p></div></div></div>

Senior Solution Consultant

<div></div><div><div><div><div><div><div>locations</div><div>
Dubai (Flexible)</div></div></div></div><div></div><div><div><div><div><div>
time type</div><div>
Full time</div></div></div></div><div></div><div><div><div><div>
posted on</div><div>
Posted 16 Days Ago</div></div></div></div><div></div><div><div><div><div>
job requisition id</div><div>
JR110537</div></div></div></div></div></div><div><div><p>
Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can accelerate growth by delivering empathetic, personalized experiences at scale to drive customer loyalty, workforce engagement, efficiency and operational improvements.</p><p></p><p>
We employ more than 6,000 people across the globe who embrace empathy and cultivate collaboration to succeed. And, while we offer great benefits and perks like larger tech companies, our employees have the independence to make a larger impact on the company and take ownership of their work. Join the team and create the future of customer experience together.</p><p></p><p><b>
Senior Solutions Consultant</b></p><p>
As a <b>Senior Solutions Consultant</b>, you act as a trusted advisor throughout the customer buying journey, helping organizations connect their customer experience strategy with practical, scalable solutions. You engage both business and technical stakeholders, from operational leaders to architects and C-level executives guiding them through complex evaluations with clarity, credibility, and insight.</p><p>
You play a critical role in driving successful outcomes across enterprise and upper mid-market opportunities by combining strong technical expertise with a consultative, outcome-oriented approach.<br>
Focused Territory = North Africa</p><p></p><p><b>
What You&rsquo;ll Be Responsible For</b></p><p></p><p><b>
Discovery &amp; Outcome Alignment</b></p><ul><li><p>
Engage stakeholders to understand business objectives, operational challenges, and success metrics</p></li><li><p>
Facilitate discovery sessions and workshops to identify gaps, opportunities, and value drivers</p></li><li><p>
Translate customer needs into solution approaches aligned to measurable outcomes (e.g., customer satisfaction, efficiency, productivity)</p></li><li><p>
Help customers understand the organizational and operational impact of modernizing customer experience</p></li></ul><p></p><p><b>
Solution Design &amp; Advisory</b></p><ul><li><p>
Develop high-level solution architectures and business solution roadmaps aligned to customer priorities and constraints</p></li><li><p>
Balance innovation with feasibility, scalability, and long-term sustainability</p></li><li><p>
Produce key deliverables such as discovery documentation, solution designs, and architecture diagrams</p></li><li><p>
Ensure smooth transition to delivery teams by setting clear expectations and success criteria</p></li></ul><p></p><p><b>
Demonstrations &amp; Value Communication</b></p><ul><li><p>
Design and deliver tailored, scenario-based demonstrations showcasing AI-powered experience orchestration</p></li><li><p>
Excellent in story telling and lead in value selling approach</p></li><li><p>
Communicate complex technical concepts (AI, automation, integrations) in a clear and practical way</p></li><li><p>
Adapt messaging for diverse audiences, including executives, business users, and technical teams</p></li><li><p>
Experienced soft skills and objection handling.</p></li><li><p>
Articulate business value and differentiation in the context of customer needs</p></li></ul><p></p><p><b>
Supporting Complex Sales Cycles</b></p><ul><li><p>
Partner with Account Executives and cross-functional teams to drive strategy on large, complex deals</p></li><li><p>
Lead or contribute to RFx responses, proposals, and customer presentations</p></li><li><p>
Guide customers through evaluation and decision-making processes</p></li><li><p>
Lead virtual or on-site workshops to build alignment and confidence</p></li><li><p>
Building business cases / ROI models</p></li><li><p>
Quantifying value (cost reduction, containment, CSAT impact)</p></li><li><p>
Partnering with Value Consultants (or doing it themselves)</p></li></ul><p></p><p><b>
Technical Validation &amp; Integration Advisory</b></p><ul><li><p>
Engage with architects, developers, and IT teams to validate solution fit within enterprise ecosystems</p></li><li><p>
Advise on APIs, integrations, data flows, security, and interoperability</p></li><li><p>
Address feasibility, risk, and technical adoption considerations</p></li><li><p>
Support use cases involving AI, automation, analytics, and digital engagement</p></li><li><p>
Coordinate with SME, partners and Product Team.</p></li></ul><p></p><p><b>
Innovation &amp; Thought Leadership</b></p><ul><li><p>
Stay current with industry trends, emerging technologies, and best practices (AI, cloud, security and CX)</p></li><li><p>
Build reusable solution assets, demos, and frameworks leveraging modern technologies (e.g., APIs, cloud, Infrastructure as Code)</p></li><li><p>
Act as a technical ambassador, showcasing innovative solutions to customers and partners</p></li></ul><p></p><p><b>
Team Collaboration &amp; Leadership</b></p><ul><li><p>
Collaborate with Sales, Presales, Partners, and Delivery teams to drive successful outcomes</p></li><li><p>
Lead or contribute to virtual deal teams on complex opportunities</p></li><li><p>
Share knowledge, mentor peers, and contribute to team best practices</p></li><li><p>
Operate with a high degree of autonomy while managing multiple priorities</p></li><li><p>
Co-selling and co-designing solutions</p></li></ul><p></p><p><b>
What We&rsquo;re Looking For</b></p><p>
You bring a strong consultative mindset, combining technical depth with the ability to simplify complexity. You are comfortable operating in ambiguity, influencing senior stakeholders, and building confidence in both business and technical decisions.</p><p></p><p><b>
Required Experience</b></p><ul><li><p>
Excellent communication &amp; presentation skills in both French and English</p></li></ul><ul><li><p>
5+ years in active Solutions Consulting, Technical Presales, Solutions Architecture, or similar customer-facing technical roles</p></li><li><p>
Experience supporting enterprise or complex SaaS / cloud evaluations</p></li><li><p>
Strong understanding of cloud architectures, APIs, integrations, and modern SaaS platforms</p></li><li><p>
Solid technical foundation across networking, security, and software systems</p></li><li><p>
Proven ability to communicate effectively with both business and technical audiences</p></li><li><p>
Experience collaborating across sales, product, and delivery teams</p></li><li><p>
Commercial Awareness: Supporting commercial constructs, Understanding licensing models, consumption, and TCO</p></li><li><p>
Build and articulate compelling business cases, linking Genesys capabilities to measurable financial and operational outcomes</p></li></ul><p></p><p><b>
Preferred Experience</b></p><ul><li><p>
Experience in customer experience (CX), contact center (CCaaS), CRM, or digital engagement platforms</p></li><li><p>
Familiarity with AI technologies (LLMs, NLU, predictive models), automation, and analytics use cases</p></li><li><p>
Hands on Demo, POC is a plus.</p></li><li><p>
Exposure to platforms such as AWS, Salesforce, ServiceNow, or similar ecosystems</p></li><li><p>
Knowledge of contact center technologies (IVR, WFM, recording, digital channels, VoIP/SIP , AI)</p></li><li><p>
Experience with Infrastructure as Code (e.g., Terraform, CloudFormation) is a plus</p></li><li><p>
Strong workshop facilitation, presentation, and stakeholder management skills</p></li><li><p>
Familiarity with CcaaS ecosystem</p></li><li><p>
Experience working with system integrators, partners, or BPO providers</p></li><li><p>
Leading competitive differentiation conversations</p></li><li><p>
Experience with cloud migration strategies &amp; Change management considerations</p></li><li><p>
Languages: Arabic and Darija knowledge is a plus</p></li></ul><p></p><p>
#LI-MC1</p><p></p><p>
If a Genesys employee referred you, please use the link they sent you to apply.</p><p></p><p><b>
About Genesys:</b></p><p>
Genesys&reg; empowers more than 8,000 organizations worldwide to create the best customer and employee experiences. With agentic AI at its core, Genesys Cloud&trade; is the AI-Powered Experience Orchestration platform that connects people, systems, data and AI across the enterprise. As a result, organizations can drive customer loyalty, growth and retention while increasing operational efficiency and teamwork across human and AI workforces. To learn more, visit www.genesys.com.</p><p></p><p><b>
Reasonable Accommodations:</b></p><p>
If you require a reasonable accommodation to complete any part of the application process, or are limited in your ability to access or use this online application and need an alternative method for applying, you or someone you know may contact us at reasonable.accommodations@genesys.com.</p><p></p><p>
You can expect a response within 24&ndash;48 hours. To help us provide the best support, click the email link above to open a pre-filled message and complete the requested information before sending. If you have any questions, please include them in your email.</p><p></p><p>
This email is intended to support job seekers requesting accommodations. Messages unrelated to accommodation&mdash;such as application follow-ups or resume submissions&mdash;may not receive a response.</p><p></p><p><b>
Genesys is an equal opportunity employer committed to fairness in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity or </b><b>expression, marital</b><b> status, domestic partner </b><b>status, national</b><b> origin, genetics, </b><b>disability, military</b><b> and veteran status, and other protected characteristics.</b></p><p></p><p><i>
Please note that recruiters will never ask for sensitive personal or financial information during the application phase.</i></p></div></div></div>

IMS Legal Strategies

<div>Description:
<p><b>
IMS Legal Strategies </b>is a trusted partner to law firms and corporations worldwide, providing the expertise and technology needed to solve dispute-related challenges and protect reputations. IMS delivers strategic solutions for the entire litigation lifecycle, including advisory and analytical support, specialized expert witness services, data-driven jury consulting, powerful trial graphics, and seamless presentation technology. Our integrated teams have decades of practical experience in more than 65,000 cases and 6,500 trials.
</p><p>&ldquo;Together, we win&rdquo; is the IMS company motto and a genuine philosophy that guides our work with clients, experts, and one another. From entry-level to executives, we are driven by five core values: 1) Ownership Thinking, 2) Humble Confidence, 3) Quality and Excellence, 4) Honor the Relationship, and 5) Operate as One.</p><p>
We invite you to join our thriving company, committed to shared success. <b>Visit imslegal.com for more.</b></p><p><b>
JOB SUMMARY:</b></p><p>
IMS is seeking a talented and energized sales professional with a proven record of success in growing territories, developing relationships, and representing high-value professional services. The Solution Consultant works closely with large national law firms, mid-sized regional firms, and small boutique practices to promote and sell the full suite of IMS services. They nurture existing relationships while driving new business development within their designated territory. The Solution Consultant partners with the Sales Director to develop and execute strategic plans that generate new revenue, expand existing accounts, and increase market penetration.</p><ul><li>Qualified candidates must reside in the Houston, TX metropolitan area.</li></ul>
Requirements:
<p><b>
ESSENTIAL DUTIES &amp; RESPONSIBILITIES:</b></p><ul><li>
Demonstrate and uphold IMS Core Values: Ownership Thinking, Humble Confidence, Quality &amp; Excellence, Honor the Relationship, and Operate as One</li><li>
Develop territory and account strategies to grow relationships with targeted law firms and attorneys across firm sizes and practice areas</li><li>
Promote and sell all IMS service lines with confidence and clarity</li><li>
Conduct daily field visits to meet face-to-face with current and prospective law firm clients</li><li>
Build strong, lasting relationships through relationship-based sales: scheduled in-services, lunch-and-learns, and IMS-initiated or sponsored events</li><li>
Tailor presentations and discussions on the unique needs of large law firms, regional firms, and boutique litigation firms that could benefit from IMS services</li><li>
Increase awareness and preference for IMS through consistent outreach using phone calls, email, social media, and coordinated marketing campaigns</li><li>
Partner with internal teams to initiate and support new matters while ensuring a seamless client experience</li><li>
Represent IMS at industry conferences, bar association events, and firm programs to enhance brand visibility and generate new opportunities</li><li>
Complete comprehensive training across all IMS departments and service offerings to effectively cross-sell and position the full IMS portfolio</li><li>
Develop and implement tactical plans to achieve sales quotas and territory goals</li><li>
Execute required outreach and meeting activity with accuracy and consistency</li><li>
Conduct in-depth research on firms and litigators to identify opportunities and tailor outreach</li><li>
Meet productivity expectations and case initiation targets</li><li>
Function as the client&rsquo;s advocate while collaborating with internal teams to meet case and project needs</li></ul><p><b>
SKILLS &amp; EXPERIENCE:</b></p><ul><li>
Excellent prospecting and business development skills with the ability to engage both large institutional firms and small boutique practices</li><li>
Strong one-to-one relationship-building skills with attorneys and litigation staff</li><li>
Proven ability to meet or exceed monthly sales quotas</li><li>
Strong organizational, multi-tasking, and time-management skills</li><li>
Ability to balance fieldwork and administrative responsibilities</li><li>
Professional presence and strong client-service orientation</li><li>
Ability to work from the field daily</li></ul><p><b>
EDUCATION &amp; TECHNICAL REQUIREMENTS:</b></p><ul><li>
Undergraduate degree preferred</li><li>
2&ndash;5 years of sales experience in a professional services firm (legal sales preferred but not required)</li><li>
Experience selling litigation services, such as court reporting, trial support, or expert services, is a plus</li><li>
Demonstrated success in creating revenue and managing accounts</li><li>
Proficiency in Microsoft Office and CRM platforms</li></ul><p><b>
LOCATION:</b></p><p>
This position is 100% remote and supports east to west coast time zones. Qualified candidates must reside in the Houston, TX metropolitan area.</p><p><b>
Our Employer Value Proposition Includes</b></p><ul><li>
Competitive compensation package with 401K match
</li><li>Flexible PTO and 12 paid holidays
</li><li>Robust health and welfare benefits, including medical, dental, vision, HSA, short-term disability, long-term disability, and life insurance, all with generous company contributions
</li><li>Career development programs supported through an integrated Learning Platform
</li><li>Talent Identification Program to recognize and reward our high-performing, high-potential team members through career growth opportunities and unique development experiences
</li><li>Values-driven culture based on respect, care, growth, and excellence</li></ul><p>
IMS Legal Strategies is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics.</p><p>
#LI-SJ1</p></div>

Sales Solution Consultant - Houston, TX

SailPoint Technologies

&lt;p&gt;SailPoint is the leading, AI-driven security platform providing the autonomous governance that best solves the needs of the modern enterprise. By harnessing the power of AI and machine learning, SailPoint automates and streamlines the complexity of delivering the right access to the right identities and technology resources at the right time. Delivered at the scale our enterprise customers demand. &lt;/p&gt;&lt;p&gt; &lt;/p&gt;&lt;p&gt;We are proud of our team and the culture we have built, which has led to our employees voting us &ldquo;best places to work&rdquo; &ndash; 15 years in a row. &lt;/p&gt;&lt;p&gt; &lt;/p&gt;&lt;p&gt;&lt;u&gt;The role:&lt;/u&gt; &lt;/p&gt;&lt;p&gt;SailPoint is seeking an &lt;b&gt;Advisory Solution Consultant&lt;/b&gt; (pre-sales Solution Engineer) to support the &lt;b&gt;US West/Northwest&lt;/b&gt; sales regions for &lt;b&gt;Enterprise&lt;/b&gt; accounts. You will partner with our sales teams by applying your technical abilities and business acumen in support of SailPoint&rsquo;s growth objectives. &lt;/p&gt;&lt;p&gt; &lt;/p&gt;&lt;p&gt;&lt;b&gt;Responsibilities:&lt;/b&gt; &lt;/p&gt;&lt;ul&gt;&lt;li&gt;&lt;p&gt;Actively participate in the sales process and work closely with the direct and channel sales teams &lt;/p&gt;&lt;/li&gt;&lt;/ul&gt;&lt;ul&gt;&lt;li&gt;&lt;p&gt;Discover and understand customer requirements and align our solutions to those requirements &lt;/p&gt;&lt;/li&gt;&lt;/ul&gt;&lt;ul&gt;&lt;li&gt;&lt;p&gt;Present SailPoint business functions, value, and competitive differences &lt;/p&gt;&lt;/li&gt;&lt;/ul&gt;&lt;ul&gt;&lt;li&gt;&lt;p&gt;Provide product demonstrations to prospective customers &lt;/p&gt;&lt;/li&gt;&lt;/ul&gt;&lt;ul&gt;&lt;li&gt;&lt;p&gt;Assist in developing RFP responses in coordination with our RFP response team &lt;/p&gt;&lt;/li&gt;&lt;/ul&gt;&lt;ul&gt;&lt;li&gt;&lt;p&gt;Participate in onsite and remote Proof of Value (POV) evaluations &lt;/p&gt;&lt;/li&gt;&lt;/ul&gt;&lt;ul&gt;&lt;li&gt;&lt;p&gt;Provide feedback to Product Management on product enhancements &lt;/p&gt;&lt;/li&gt;&lt;/ul&gt;&lt;p&gt; &lt;/p&gt;&lt;p&gt;&lt;b&gt;Requirements:&lt;/b&gt; &lt;/p&gt;&lt;ul&gt;&lt;li&gt;&lt;p&gt;5&amp;#43; years of professional experience as a pre-sales technical resource in an enterprise software company (B2B) &lt;/p&gt;&lt;/li&gt;&lt;/ul&gt;&lt;ul&gt;&lt;li&gt;&lt;p&gt;Excellent written and verbal communication skills &lt;/p&gt;&lt;/li&gt;&lt;/ul&gt;&lt;ul&gt;&lt;li&gt;&lt;p&gt;A working knowledge of technical infrastructure, including web services, application servers, databases, virtualization, and directories is required &lt;/p&gt;&lt;/li&gt;&lt;/ul&gt;&lt;ul&gt;&lt;li&gt;&lt;p&gt;Conversant in modern SaaS architecture &lt;/p&gt;&lt;/li&gt;&lt;/ul&gt;&lt;ul&gt;&lt;li&gt;&lt;p&gt;Familiarity with Java, XML, LDAP, SQL, JSON, Azure/AWS/GCP is desirable &lt;/p&gt;&lt;/li&gt;&lt;/ul&gt;&lt;ul&gt;&lt;li&gt;&lt;p&gt;3&amp;#43; years working with Identity, Governance, and Access Management solutions is preferred &lt;/p&gt;&lt;/li&gt;&lt;/ul&gt;&lt;p&gt; &lt;/p&gt;&lt;p&gt;Our ideal candidate possesses: &lt;/p&gt;&lt;p&gt;1) Technical pre-sales experience in complex enterprise environments &lt;/p&gt;&lt;p&gt;2) Thorough understanding of Identity, Governance, User Administration, and Access Management. &lt;/p&gt;&lt;p&gt; &lt;/p&gt;&lt;p&gt;Must-have attributes: &lt;/p&gt;&lt;ul&gt;&lt;li&gt;&lt;p&gt;Exceptional communication skills &lt;/p&gt;&lt;/li&gt;&lt;/ul&gt;&lt;ul&gt;&lt;li&gt;&lt;p&gt;High EQ, expertise in discovering customer requirements &lt;/p&gt;&lt;/li&gt;&lt;/ul&gt;&lt;ul&gt;&lt;li&gt;&lt;p&gt;The ability to articulate and demonstrate enterprise solutions aligned to business outcomes. &lt;/p&gt;&lt;/li&gt;&lt;/ul&gt;&lt;p&gt; &lt;/p&gt;&lt;p&gt;&lt;b&gt;Path to Success:&lt;/b&gt; &lt;/p&gt;&lt;p&gt;&lt;b&gt;Within the first 4 months, you will:&lt;/b&gt; &lt;/p&gt;&lt;ul&gt;&lt;li&gt;&lt;p&gt;Learn the Identity Security and Identity Management space &lt;/p&gt;&lt;/li&gt;&lt;/ul&gt;&lt;ul&gt;&lt;li&gt;&lt;p&gt;Participate in demo best practices training, presentation skills training, negotiation, &lt;/p&gt;&lt;/li&gt;&lt;/ul&gt;&lt;ul&gt;&lt;li&gt;&lt;p&gt;Handle initial demos and discussions in IGA &lt;/p&gt;&lt;/li&gt;&lt;/ul&gt;&lt;ul&gt;&lt;li&gt;&lt;p&gt;Attend Revenue Onboarding for a deep dive into Challenger Sales training &lt;/p&gt;&lt;/li&gt;&lt;/ul&gt;&lt;ul&gt;&lt;li&gt;&lt;p&gt;Hone technical discovery skills through SE Scrum groups &lt;/p&gt;&lt;/li&gt;&lt;/ul&gt;&lt;ul&gt;&lt;li&gt;&lt;p&gt;Pitch to Account Executives (AEs) to master messaging and build relationships &lt;/p&gt;&lt;/li&gt;&lt;/ul&gt;&lt;ul&gt;&lt;li&gt;&lt;p&gt;Navigate internal relationships with Customer Success Managers, Product Management, Professional Services, and Partners &lt;/p&gt;&lt;/li&gt;&lt;/ul&gt;&lt;ul&gt;&lt;li&gt;&lt;p&gt;Coordinate with AEs before and after client calls, tying what is presented back to business value &lt;/p&gt;&lt;/li&gt;&lt;/ul&gt;&lt;p&gt; &lt;/p&gt;&lt;p&gt;&lt;b&gt;Within 6 months to 1 year, you will:&lt;/b&gt; &lt;/p&gt;&lt;ul&gt;&lt;li&gt;&lt;p&gt;Contribute to building new technical collateral for organization-wide use &lt;/p&gt;&lt;/li&gt;&lt;/ul&gt;&lt;ul&gt;&lt;li&gt;&lt;p&gt;Grow familiarity with IT audit functions, regulatory frameworks, SOX, HIPAA, NERC-CIP, GDPR, and CCPA &lt;/p&gt;&lt;/li&gt;&lt;/ul&gt;&lt;ul&gt;&lt;li&gt;&lt;p&gt;Speak at national or regional conferences and meetups &lt;/p&gt;&lt;/li&gt;&lt;/ul&gt;&lt;ul&gt;&lt;li&gt;&lt;p&gt;Proactively network and build your own personal brand &lt;/p&gt;&lt;/li&gt;&lt;/ul&gt;&lt;ul&gt;&lt;li&gt;&lt;p&gt;Articulate the business value of SailPoint as a strategic sale &lt;/p&gt;&lt;/li&gt;&lt;/ul&gt;&lt;ul&gt;&lt;li&gt;&lt;p&gt;Communicate at the business level with clients outside of IT, such as HR, Finance, risk management, counsel, and lines of business &lt;/p&gt;&lt;/li&gt;&lt;/ul&gt;&lt;ul&gt;&lt;li&gt;&lt;p&gt;Be fluent in the language of Identity Security &lt;/p&gt;&lt;/li&gt;&lt;/ul&gt;&lt;p&gt; &lt;/p&gt;&lt;p&gt;&lt;b&gt;Location:&lt;/b&gt; &lt;/p&gt;&lt;ul&gt;&lt;li&gt;&lt;p&gt;Residence in the&lt;b&gt; Northwest states or Northern California&lt;/b&gt; is preferred. &lt;/p&gt;&lt;/li&gt;&lt;/ul&gt;&lt;ul&gt;&lt;li&gt;&lt;p&gt;We anticipate 25% travel and flexibility to travel within the US (primarily in the&lt;b&gt; Northwestern US&lt;/b&gt;) will be necessary. &lt;/p&gt;&lt;/li&gt;&lt;/ul&gt;&lt;p&gt; &lt;/p&gt;&lt;p&gt;&lt;b&gt;Education:&lt;/b&gt; &lt;/p&gt;&lt;ul&gt;&lt;li&gt;&lt;p&gt;BA/BS or global equivalent&lt;/p&gt;&lt;/li&gt;&lt;/ul&gt;&lt;ul&gt;&lt;li&gt;&lt;p&gt;5 years of related experience &lt;/p&gt;&lt;/li&gt;&lt;/ul&gt;&lt;p style=&quot;text-align:inherit&quot;&gt;&lt;/p&gt;&lt;p style=&quot;text-align:inherit&quot;&gt;&lt;/p&gt;&lt;p style=&quot;text-align:left&quot;&gt;Benefits and Compensation listed vary based on the location of your employment and the nature of your employment with SailPoint.&lt;/p&gt;&lt;p style=&quot;text-align:inherit&quot;&gt;&lt;/p&gt;&lt;p style=&quot;text-align:left&quot;&gt;As a part of the total compensation package, this role may be eligible for the SailPoint Corporate Bonus Plan or a role-specific commission, along with potential eligibility for equity participation. SailPoint maintains broad salary ranges for its roles to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect SailPoint&rsquo;s differing products, industries, and lines of business. Candidates are typically placed into the range based on the preceding factors as well as internal peer equity. &lt;span&gt;We estimate the base salary, for US-based employees, will be in this range from (min-mid-max, USD): &lt;/span&gt;&lt;/p&gt;$121,590 - $204,930.60&lt;p style=&quot;text-align:left&quot;&gt;&lt;span&gt;Base salaries for employees based in other locations are competitive for the employee&rsquo;s home location.&lt;/span&gt;&lt;/p&gt;&lt;p style=&quot;text-align:inherit&quot;&gt;&lt;/p&gt;&lt;p style=&quot;text-align:left&quot;&gt;Benefits Overview&lt;/p&gt;&lt;p style=&quot;text-align:left&quot;&gt;1. Health and wellness coverage: Medical, dental, and vision insurance&lt;/p&gt;&lt;p style=&quot;text-align:left&quot;&gt;2. Disability coverage: Short-term and long-term disability&lt;/p&gt;&lt;p style=&quot;text-align:left&quot;&gt;3. Life protection: Life insurance and Accidental Death &amp;amp; Dismemberment (AD&amp;amp;D)&lt;/p&gt;&lt;p style=&quot;text-align:left&quot;&gt;4. Additional life coverage options: Supplemental life insurance for employees, spouses, and children&lt;/p&gt;&lt;p style=&quot;text-align:left&quot;&gt;&lt;span&gt;5. Flexible spending accounts for health care, and dependent care; limited purpose flexible spending account&lt;/span&gt;&lt;/p&gt;&lt;p style=&quot;text-align:left&quot;&gt;6. Financial security: 401(k) Savings and Investment Plan with company matching&lt;/p&gt;&lt;p style=&quot;text-align:left&quot;&gt;&lt;span&gt;7. Time off benefits: Flexible vacation policy&lt;/span&gt;&lt;/p&gt;&lt;p style=&quot;text-align:left&quot;&gt;8. Holidays: 8 paid holidays annually&lt;/p&gt;&lt;p style=&quot;text-align:left&quot;&gt;9. Sick leave&lt;/p&gt;&lt;p style=&quot;text-align:left&quot;&gt;10. Parental support: Paid parental leave&lt;/p&gt;&lt;p style=&quot;text-align:left&quot;&gt;11. Employee Assistance Program (EAP) and Care Counselors&lt;/p&gt;&lt;p style=&quot;text-align:left&quot;&gt;12. Voluntary benefits: Legal Assistance, Critical Illness, Accident, Hospital Indemnity and Pet Insurance options&lt;/p&gt;&lt;p style=&quot;text-align:left&quot;&gt;13. Health Savings Account (HSA) with employer contribution&lt;/p&gt;&lt;p style=&quot;text-align:inherit&quot;&gt;&lt;/p&gt;&lt;p&gt;&lt;/p&gt;&lt;p&gt;&lt;/p&gt;&lt;p&gt;&lt;/p&gt;&lt;p&gt;SailPoint is an equal opportunity employer and we welcome all qualified candidates to apply to join our team. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other category protected by applicable law. &lt;/p&gt;&lt;p&gt;&lt;/p&gt;&lt;p&gt;Alternative methods of applying for employment are available to individuals unable to submit an application through this site because of a disability. Contact applicationassistance&amp;#64;sailpoint.com or mail to 11120 Four Points Dr, Suite 100, Austin, TX 78726, to discuss reasonable accommodations. NOTE: Any unsolicited resumes sent by candidates or agencies to this email will not be considered for current openings at SailPoint.&lt;/p&gt;

Advisory Solution Consultant (Enterprise West)

ProPharma Group

<div><p>For the past 20 years, ProPharma has improved the health and wellness of patients by providing advice and expertise that empowers biotech, med device, and pharmaceutical organizations of all sizes to confidently advance scientific breakthroughs and introduce new therapies. ProPharma partners with its clients through an advise-build-operate model across the complete product lifecycle. With deep domain expertise in regulatory sciences, clinical research solutions, quality &amp; compliance, pharmacovigilance, medical information, and R&amp;D technology, ProPharma offers an end-to-end suite of fully customizable consulting solutions that de-risk and accelerate our partners&rsquo; most high-profile drug and device programs.</p><p></p><div><b>
Essential Functions</b><b>:</b></div><div><div><ul><li><p>
Review and document scientific business / laboratory processes and systems</p></li><li><p>
Develop recommendations and future state workflows and data models, documentation, and reports, in conjunction with the scientific owner(s) as well as provide gap analysis where needed.</p></li><li><p>
Implement newly developed workflows and data models in core platforms through the application configuration interfaces.</p></li><li><p>
Produce and deliver required workflow documents and reports to customers as described in project SOW&rsquo;s.</p></li><li><p>
Work with customer stakeholders to determine prioritization of project deliverables.</p></li><li><p>
Co-develop objectives for new projects with solutions delivery management and identify areas for new workflows for follow on projects.</p></li><li><p>
Provide technical consultative advice and product specific guidance to customers.</p></li><li><p>
Lead client workshops, perform data modeling and application configuration, develop test plans and guide UAT execution, train, and onboard users, and support system maintenance and troubleshooting.</p></li><li><p>
Manage complicated scientific concepts, using previous experience to help solve problems.</p></li><li><p>
Drive client contact and satisfaction; acting as the main point of contact for the client and ensuring that an exceptional level of service is delivered to maintain a consistently high standard of delivery and customer satisfaction.</p></li><li><p>
Effectively connect and build trust with internal stakeholders and cross functional teams.</p></li><li><p>
Assist in the creation of proposals and estimates for Service Delivery projects from project extensions with existing customers to working on new proposals with Business Development.</p></li><li><p>
Other duties as assigned.</p></li></ul></div></div><div></div><div><div><p><b>
Necessary Skills</b><b> and A</b><b>bilities</b><b>:</b></p></div></div><div><div><ul><li><p>
Ability to organize and prioritize in quickly changing environments within resource constraints.</p></li><li><p>
Excellent verbal and written communication skills.</p></li><li><p>
Knowledge of in vivo applications and technical experience with the SDK and API&rsquo;s for development or integration is a benefit but not required.</p></li><li><p>
Excellent accuracy and attention to detail.</p></li><li><p>
High level of computer literacy, including extensive knowledge of life science applications and willingness to learn new systems.</p></li><li><p>
Strong interpersonal skills to be able to work within a team and across business units in an open and professional manner.</p></li><li><p>
Ability to anticipate issues and offer solutions.</p></li><li><p>
Proactive and positive attitude.</p></li></ul></div></div><div></div><div><div><p><b>
Educational Requirements:</b></p></div></div><div><div><ul><li><p>
Higher education (Bachelors or master&rsquo;s degree) in Life Sciences field.</p></li></ul></div></div><p></p><div><div><p><b>
Experience Requirements:</b></p></div></div><div><div><ul><li><p>
Minimum 4-5 years&rsquo; work experience in a relevant field.</p></li><li><p>
Previous experience with platforms such as Benchling, Dotmatics, IDBS, Sapio, or Labware in a position where configuration, deployment, and modifications of these platforms were a primary element of the role.</p></li><li><p>
A minimum of 2 years of experience in a position where configuration, deployment, modifications, and management a key informatics system is the primary responsibilities is a requirement. Must be able to independently support the system and various modules, such as ELN, sample management (Registry) application, inventory management (Inventory) application, Workflows application, Molecular design tool application, Reporting application, and automation applications in this regard.</p></li><li><p>
Experience and effective utilization of office productivity tools such as Microsoft suite or Google office.</p></li><li><p>
Experience and effective utilization of workflow and drawing tools such as Lucidchart, and / or SmartSheet</p></li></ul></div></div><p>
We celebrate our differences and strive to create a workplace where each person can be their authentic self. We are committed to diversity, equity, and inclusion. Employees are encouraged to unleash their innovative, collaborative, and entrepreneurial spirits. With a holistic approach as an Equal Opportunity Employer, we provide a safe space where all employees feel empowered to succeed.</p><p></p><p>
All applications to roles at ProPharma are personally reviewed by a member of our recruitment team. We do not rely on AI screening tools to support our hiring process. You will always receive an outcome to your application so that you have an answer from us - whether you're successful or not.</p><p></p><p>
Whilst ProPharma supports remote working, we also recognise the value that comes from in person collaboration. As such, we encourage any new hires that are based within a reasonably short commute of one of our offices to work on a hybrid basis and spend some time working from that office location, as agreed with your manager. All applications will be treated on their own merit and candidates will not be at any advantage or disadvantage based on their proximity to an office.</p><p></p><p>
***ProPharma Group does not accept unsolicited resumes from recruiters/third parties. Please, no phone calls or emails to anyone regarding this posting.***</p></div>

China Mobile International MENA Region

<div>
 <p>
  Work Location: Egypt
 </p>
 <p>
  <br/>
 </p>
 <p>
  Responsibility
 </p>
 <ul>
  <li>
   1. Provide end to end Support for all ICT Services Delivery both remote &amp; onsite.
  </li>
  <li>
   2. Build and execute a comprehensive project management plan covering the entire project lifecy-cle of ICT projects, ensuring alignment with organizational goals and objectives, and addressing key aspects such as scope, schedule, budget, quality, resources, Supplier Management, effective communication, and risk management.
  </li>
  <li>
   3. Support the Sales &amp; Pre-Sales team as needed for designing the solutions as per customer re-quirement &amp; commercial proposals, RFP submissions.
  </li>
  <li>
   4. Manage, maintain &amp; nurture ICT supplier relations in the region &amp; evaluate any new supplier as needed.
  </li>
  <li>
   5. Coordinate internally with various functions like Support, Product, Legal, Finance etc for execu-tion of customer requirements &amp; smooth delivery.
  </li>
  <li>
   6. Provide support to customer for any troubleshooting &amp; service lifecycle.
  </li>
  <li>
   7. Understand &amp; align to customer SLA &amp; other contract Terms &amp; Conditions.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  Requirements
 </p>
 <ol>
  <li>
   Academic Qualification: Bachelor's degree or above in Telecommunication / Computer Engineer-ing.
  </li>
  <li>
   Working Experience: Minimum 5-7 Years of experience in ICT domain in Presales, Solutioning &amp; Project Management.
  </li>
  <li>
   Specific experience &amp; skills required:
  </li>
 </ol>
 <ul>
  <li>
   Hands on experience in Equipment installation, configuration, troubleshooting for deliv-ery of ICT products of various OEMs like Huawei, Cisco, ZTE, HP, Dell, Fortinet etc.
  </li>
  <li>
   Strong understanding of service components for ICT infrastructure build for small &amp; large scale projects covering office network setup, servers, security devices, unified col-laboration services/products, AV Systems, WIFI &amp; Network cabling etc.
  </li>
  <li>
   Excellent supplier management skills &amp; problem solving attitude.
  </li>
  <li>
   Added advantage if have knowledge IOT/5G related services.
  </li>
  <li>
   Technical knowledge in IPLC, IEPL, IP Transit, IP VPN, Cloud, ICT and IDC are preferred.
  </li>
  <li>
   Preferred Huawei ICT certified.
  </li>
 </ul>
 <p>
  4.Language Proficiency: Good command of both written and spoken English. Mandarin/Chinese literacy is an advantage.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <br/>
 </p>
 <p>
  *** Candidates with less experience would be considered for junior positions. ***
 </p>
</div>


ICT Solution Consultant (Egypt)

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