solution engineer

Salesforce

<div>To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.
Job Category
Sales
Job Details
About Salesforce
Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn&rsquo;t a buzzword &mdash; it&rsquo;s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.
Ready to level-up your career at the company leading workforce transformation in the agentic era? You&rsquo;re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.
Job Description
<ul><li>As an Account Solution Engineer, also known as a &quot;Presales Consultant,&quot; &quot;Sales Consultant&quot;, &rdquo;Pre -Sales Engineer&rdquo; , &ldquo;Sales Engineer&rdquo; or &quot;SE&quot;, you'll be a key player in the sales cycle, delivering thought leadership and owning solutions to enhance our customers' experience.
You'll collaborate with colleagues, support our sales team, and translate business objectives into compelling recommendations. With your technical and sales skills, you'll present our product offerings, address objections, and inspire confidence in our technology infrastructure.
The Account Solution Engineer will act as a trusted advisor to our customers while aiding the customer&rsquo;s transformational journey.
</li><li>Responsibilities
<ul><li>Coordinate and lead the entire solution cycle through close collaboration with other teams.
</li><li>Understand the customer&rsquo;s needs, and establish Salesforce&rsquo;s product as the best solution that solves unique challenges.
</li><li>Convey a deep understanding of the client&rsquo;s industry and technology as it pertains to Salesforce&rsquo;s solutions.
</li><li>Develop and deliver innovative custom solutions, build and present customized demos of Salesforce products including solution concepts to key decision-makers to address their business issues and needs showing business value.
</li><li>Participate in all appropriate product, sales, and procedural training and certifications to acquire and maintain the knowledge vital to be effective in the position.
</li><li>Attain quarterly and annual objectives assigned by management.
</li><li>Respond efficiently to RFPs.
</li><li>Lead the technical side of the sales cycle.
</li><li>Have a strong curiosity about growing your career and participating in our internal training programs and mentorship initiatives.
</li></ul>Required Qualifications:
<ul><li>Must have hands-on solid Salesforce experience
</li><li>Must have fluency in both Arabic &amp; English
</li><li>Experience implementing Digital Transformation strategies and delivering increased success to their customers.
</li><li>Track record of solution engineering, consultancy, delivery, or training success for an enterprise software solution organization. We are open to a variety of backgrounds for the role.
</li><li>Proven oral, written, presentation, and interpersonal communication and relationship skills.
</li><li>Proven time management skills in a dynamic team environment.
</li><li>Ability to work as part of a team to tackle problems in dynamic, energising environments.
</li><li>Inquisitive, practical, and passionate about technology and sharing knowledge.
</li><li>Loves to be the first to know something and to understand why and how things happen.
</li><li>Good at searching out information and experimenting, love to concentrate on a particular topic, and tackle puzzles.
</li><li>Good at explaining ideas and finding ways to keep people&rsquo;s attention.
</li><li>Willing and able to travel occasionally.
</li><li>Experience will be evaluated based on alignment to the core competencies for the role (e.g. extracurricular leadership roles, military experience, volunteer work, etc.).
</li></ul></li></ul>Unleash Your Potential
When you join Salesforce, you&rsquo;ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best , and our AI agents accelerate your impact so you can do your best . Together, we&rsquo;ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future &mdash; but to redefine what&rsquo;s possible &mdash; for yourself, for AI, and the world.
Accommodations
If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form .
Please note that Salesforce uses artificial intelligence (AI) tools to help our recruiters assess and evaluate candidates&rsquo; resumes and qualifications throughout the recruiting process. Humans will always make any candidate selection and hiring decisions. Please see our Candidate Privacy Statement for more information about how we use your personal data and your rights, including with regard to use of AI tools and opt out options.
Posting Statement
Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that&rsquo;s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications &ndash; without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.</div>

Account Solution Engineer

NiCE

<div><div>At NiCE, we don&rsquo;t limit our challenges. We challenge our limits. Always. We&rsquo;re ambitious. We&rsquo;re game changers. And we play to win. We set the highest standards and execute beyond them. And if you&rsquo;re like us, we can offer you the ultimate career opportunity that will light a fire within you.</div><div>

So, what&rsquo;s the role all about?

A NiCE CX Outbound Solution Engineer specializes in designing and deploying outbound contact center solutions that drive operational efficiency, regulatory compliance, and customer engagement. This role blends deep knowledge of outbound campaign orchestration with modern CCaaS platforms and AI/ML technologies. Ideal candidates bring hands-on operational experience in contact centers and a strong understanding of outbound regulations and strategies.

How will you make an impact?
<ul>
<li>Collaborate with sales and product teams to understand customer requirements and translate them into AI and CCaaS solution architectures.</li>
<li>Design and demonstrate outbound campaign workflows, including dialing strategies, segmentation, and contact cadence.</li>
<li>Design AI flows using different tools (low code-no code designer, vibe coding, scripting)</li>
<li>Present technical solutions to both technical and non-technical stakeholders.</li>
<li>Lead proof-of-value (PoV) and pilot implementations focused on outbound use cases.</li>
<li>Deep knowledge of CCaaS platform integrations with CRM, telephony, and campaign management tools.</li>
<li>Deep knowledge of conversational AI and virtual agent solutions.</li>
</ul>
Have you got what it takes?
<ul>
<li>Outbound Contact Center Expertise: Deep understanding of campaign orchestration, dialing modes (predictive, preview, progressive), and contact strategies.</li>
<li>Regulatory Knowledge: Familiarity with outbound compliance frameworks including OFCOM (UK), FDCPA, CFPB, TCPA (US).</li>
<li>Operational Experience: Prior hands-on experience in contact center operations, ideally in outbound environments.</li>
<li>CCaaS Platforms: Experience with NiCE, Genesys, Five9, Alvaria, TCN or similar.</li>
<li>AI/ML Awareness: Understanding of how AI can enhance outbound operations (e.g., call outcome prediction, agent coaching).</li>
<li>Solution Architecture: Ability to design scalable outbound solutions that integrate with CRM, compliance systems, and analytics platforms.</li>
<li>Communication: Skilled in translating technical and regulatory concepts for diverse stakeholders.</li>
<li>Ethical AI Awareness: Understands responsible AI use in outbound contexts, including consent and fairness.</li>
</ul>
You will have an advantage if you also have:
<ul>
<li>Bachelor&rsquo;s or Master&rsquo;s in Computer Science, Data Science, or related field.</li>
<li>At least 2 years in a technical pre-sales or outbound contact center.</li>
<li>Experience with outbound CCaaS deployments, compliance-driven workflows, or consulting engagements.</li>
</ul>
What&rsquo;s in it for you?

Join an ever-growing, market disrupting, global company where the teams &ndash; comprised of the best of the best &ndash; work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NiCE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NiCEr!

Requisition ID: 10585 
Reporting into: Director of Presales 
Role Type: Individual Contributor
</div><div>
About NiCE
NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NiCE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions.
Known as an innovation powerhouse that excels in AI, cloud and digital, NiCE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries.
NiCE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.</div></div>

CX Outbound Solution Engineer

<div>To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.
Job Category
Sales
Job Details
About Salesforce
Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn&rsquo;t a buzzword &mdash; it&rsquo;s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.
Ready to level-up your career at the company leading workforce transformation in the agentic era? You&rsquo;re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.
<div>Join the MuleSoft Team as an Account Solution Engineer in our EMEA Growth Markets team, based in Dubai!
 
At MuleSoft, we are on a mission to enable digital transformation for businesses worldwide. We believe that diverse perspectives and talents drive innovation and growth. As a Solution Engineer, you will play a pivotal role in our journey, working alongside a dedicated and diverse Solution Engineering team that&rsquo;s crucial to MuleSoft&rsquo;s continued success.
 
What We Offer:
 
<ul><li>A Thriving Community: Join a community of driven professionals who are passionate about technology and its potential to bring about positive change.
</li><li>Global Impact: Your work will influence our global customers and partners, shaping their digital world.
</li><li>Inclusivity: We value and celebrate diversity. Your outstanding background and experiences will enrich our team.
</li><li>Professional Growth: You&rsquo;ll have access to ongoing training, certifications, and opportunities for career advancement.
</li><li>Work-Life Balance: We support flexible working arrangements to help you maintain a healthy work-life balance.
</li></ul>Your Role: As a Solution Engineer, you will be a trusted advisor to prospective customers and partners. Your mission is to demonstrate how our MuleSoft Platform can seamlessly integrate their digital investments into an application network, fostering faster change and innovation.
 
Key Responsibilities:
 
<ul><li>Collaborate with our Sales team, demonstrating your technical expertise throughout the sales cycle.
</li><li>Conduct technical discovery and qualification, making architectural recommendations, and delivering product demonstrations and Proof of Concepts (PoCs).
</li><li>Map technical solutions to business value, ensuring that our customers understand the real-world benefits of our platform.
</li></ul>Core Requirements:
 
<ul><li>Fluency in Arabic, with a high level of proficiency in English.
</li><li>Based in our Dubai office with the ability to travel regularly.
</li><li>Outstanding ability to perform sophisticated discovery in diverse business and technical environments.
</li><li>Experience engaging with senior customers at the CIO and CXO levels.
</li><li>Skilled in managing and prioritising teams in technical validation events.
</li><li>Expertise in presenting technical strategy and its alignment with business outcomes.
</li><li>Capability to lead the delivery of sophisticated RFI responses, involving multiple customers.
</li></ul>Additional Proficiencies we value:.
 
<ul><li>MuleSoft Certified Developer certification.
</li><li>Hands-on experience with MuleSoft Integration, API Management
</li><li>Hands-on experience with MuleSoft Agent Fabric.
</li><li>Knowledge of the Salesforce Platform.
</li></ul>If you&rsquo;re a passionate technologist, a customer advocate, and a team player who thrives on making a meaningful impact, we want to hear from you. Join us in shaping the future of digital transformation!
</div>Unleash Your Potential
When you join Salesforce, you&rsquo;ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best , and our AI agents accelerate your impact so you can do your best . Together, we&rsquo;ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future &mdash; but to redefine what&rsquo;s possible &mdash; for yourself, for AI, and the world.
Accommodations
If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form .
Please note that Salesforce uses artificial intelligence (AI) tools to help our recruiters assess and evaluate candidates&rsquo; resumes and qualifications throughout the recruiting process. Humans will always make any candidate selection and hiring decisions. Please see our Candidate Privacy Statement for more information about how we use your personal data and your rights, including with regard to use of AI tools and opt out options.
Posting Statement
Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that&rsquo;s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications &ndash; without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.</div>

MuleSoft Account Solution Engineer - Middle East

Thomson Reuters

<div>New Position: This position is open due to an existing vacancy to support our evolving business needs. 
CPQ Lead Solution Engineer &ndash; Salesforce / Conga CPQ / PROS
As an employee at Thomson Reuters, you will play a role in shaping and leading the global knowledge economy. Our technology drives global markets and helps professionals around the world make decisions that matter. Whether solving for today&rsquo;s challenges or tomorrow&rsquo;s aspirations, you will work with the industry&rsquo;s brightest thinkers on diverse projects, creating next-generation solutions that deliver powerful results. As the world&rsquo;s leading provider of intelligent information, we want your unique perspective to create the solutions that advance our business&mdash;and your career. 
Are you passionate about the chance to bring your extensive technical experience to manage development team through complex, full life cycle implementation in a world class company? The Corporate and Commercial Engineering Organization within Thomson Reuters is looking to add a strong CPQ Lead Solution Engineer to a well-established global engineering team. This position requires someone who is a passionate about technology, a strong team player, and is comfortable working with a variety of people and technology stacks. This is a chance to get in and make an impact transforming the way our customers interact with us as we shape the next generation of an enterprise-wide experience. 
About the Role
 
In this opportunity as a Lead Solution Engineer, you will:
<ul><li>Drive the Engineering strategy, planning, design, and implementation of Conga configure, price and quote (CPQ), Conga Turbo Price, Conga Digital Commerce, and PROS Pricing solutions.
</li><li>Provide technical leadership by establishing best practices, enforcing quality standards, conducting code reviews, and mentoring team members to drive high performance.
</li><li>Lead technical research, prototyping, and solution evaluation to recommend optimal tools and architectures, while staying current with updates in Salesforce and Conga.
</li><li>Collaborate with cross-functional teams, technical leads, architects, and third parties to deliver solutions.
</li><li>Troubleshoot and resolve complex technical issues, delivering timely remediation and ensuring system stability and scalability.
</li><li>Foster a culture of continuous improvement, learning, innovation and deployment.
</li><li>Prepare solution development estimates and technical planning, identifying dependencies and risks.
</li></ul>About You:
You&rsquo;re a fit for the role of Lead Solution Engineer if you have the following required qualifications:
<ul><li>10+ years of experience in a technical leadership position designing, developing, and integrating Conga (CPQ, Turbo Price, Digital Commerce) and/or PROS with Salesforce, with a strong focus on leveraging AI-driven Agentforce capabilities to streamline sales workflows and improve team productivity.
</li><li>Knowledge of Conga product configuration management, pricing management, and workflow approval processes, including price dimensions and rulesets, with AI-assisted optimization and seamless integration with Salesforce.
</li><li>Strong technical knowledge of product modeling, pricing, quotation, contract lifecycle, and data migration, including CPQ approvals and discounts.
</li><li>Experience with cloud platforms (preferably AWS) and integration tools such as Dell Boomi, Apigee, and Informatica, with exposure to integrating AI services and APIs.
</li><li>A good grasp of technical and quality standards, best practices, and guidelines.
</li><li>Proficiency in Agile methodologies and DevOps principles.
</li><li>Knowledge of Product Trials, subscriptions, and Commerce is a plus, especially when combined with AI-driven personalization, recommendation engines, and intelligent sales assistants.
</li></ul>#LI-ES1
What&rsquo;s in it For You?
<ul><li>Hybrid Work Model: We&rsquo;ve adopted a flexible hybrid working environment (2-3 days a week in the office depending on the role) for our office-based roles while delivering a seamless experience that is digitally and physically connected.
</li><li>Flexibility &amp; Work-Life Balance: Flex My Way is a set of supportive workplace policies designed to help manage personal and professional responsibilities, whether caring for family, giving back to the community, or finding time to refresh and reset. This builds upon our flexible work arrangements, including work from anywhere for up to 8 weeks per year, empowering employees to achieve a better work-life balance.
</li><li>Career Development and Growth: By fostering a culture of continuous learning and skill development, we prepare our talent to tackle tomorrow&rsquo;s challenges and deliver real-world solutions. Our Grow My Way programming and skills-first approach ensures you have the tools and knowledge to grow, lead, and thrive in an AI-enabled future.
</li><li>Industry Competitive Benefits: We offer comprehensive benefit plans to include flexible vacation, two company-wide Mental Health Days off, access to the Headspace app, retirement savings, tuition reimbursement, employee incentive programs, and resources for mental, physical, and financial wellbeing.
</li><li>Culture: Globally recognized, award-winning reputation for inclusion and belonging, flexibility, work-life balance, and more. We live by our values: Obsess over our Customers, Compete to Win, Challenge (Y)our Thinking, Act Fast / Learn Fast, and Stronger Together.
</li><li>Social Impact: Make an impact in your community with our Social Impact Institute. We offer employees two paid volunteer days off annually and opportunities to get involved with pro-bono consulting projects and Environmental, Social, and Governance (ESG) initiatives.
</li><li>Making a Real-World Impact: We are one of the few companies globally that helps its customers pursue justice, truth, and transparency. Together, with the professionals and institutions we serve, we help uphold the rule of law, turn the wheels of commerce, catch bad actors, report the facts, and provide trusted, unbiased information to people all over the world.
</li></ul>Our use of AI within the recruitment process Thomson Reuters utilizes Artificial Intelligence (AI) to support parts of our global recruitment process. Unless you opt-out, our AI system will assess the information provided by you and compare it to the requirements listed for the role, and present the result to our recruitment personnel for further review. The AI system acts as a supporting tool, but there is always a human making the decision if you will be considered for the role. 
In the United States, Thomson Reuters offers a comprehensive benefits package to our employees. Our benefit package includes market competitive health, dental, vision, disability, and life insurance programs, as well as a competitive 401k plan with company match. In addition, Thomson Reuters offers market leading work life benefits with competitive vacation, sick and safe paid time off, paid holidays (including two company mental health days off), parental leave, sabbatical leave. These benefits meet or exceeds the requirements of paid time off in accordance with any applicable state or municipal laws. Finally, Thomson Reuters offers the following additional benefits: optional hospital, accident and sickness insurance paid 100% by the employee; optional life and AD&amp;D insurance paid 100% by the employee; Flexible Spending and Health Savings Accounts; fitness reimbursement; access to Employee Assistance Program; Group Legal Identity Theft Protection benefit paid 100% by employee; access to 529 Plan; commuter benefits; Adoption &amp; Surrogacy Assistance; Tuition Reimbursement; and access to Employee Stock Purchase Plan.
Thomson Reuters complies with local laws that require upfront disclosure of the expected pay range for a position. The base compensation range varies across locations.&amp;#xa;&amp;#xa;For any eligible US locations, unless otherwise noted, the base compensation range for this role is $118,400 USD - $219,800 USD.&amp;#xa;For Ontario, Canada, the base compensation range for this role is $140,600 CAD - $190,600 CAD.&amp;#xa;&amp;#xa;Base pay is positioned within the range based on several factors including an individual&rsquo;s knowledge, skills and experience with consideration given to internal equity. Base pay is one part of a comprehensive Total Reward program which also includes flexible and supportive benefits and other wellbeing programs.&amp;#xa;This role may also be eligible for an Annual Bonus based on a combination of enterprise and individual performance.&amp;#xa;
About Us
Thomson Reuters informs the way forward by bringing together the trusted content and technology that people and organizations need to make the right decisions. We serve professionals across legal, tax, accounting, compliance, government, and media. Our products combine highly specialized software and insights to empower professionals with the data, intelligence, and solutions needed to make informed decisions, and to help institutions in their pursuit of justice, truth, and transparency. Reuters, part of Thomson Reuters, is a world leading provider of trusted journalism and news.
We are powered by the talents of 26,000 employees across more than 70 countries, where everyone has a chance to contribute and grow professionally in flexible work environments. At a time when objectivity, accuracy, fairness, and transparency are under attack, we consider it our duty to pursue them. Sound exciting? Join us and help shape the industries that move society forward.
As a global business, we rely on the unique backgrounds, perspectives, and experiences of all employees to deliver on our business goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law. Thomson Reuters is proud to be an Equal Employment Opportunity Employer providing a drug-free workplace.
Thomson Reuters makes reasonable accommodations for applicants with disabilities, including veterans with disabilities, and for sincerely held religious beliefs in accordance with applicable law. If you reside in the United States and require an accommodation in the recruiting process, you may contact our Human Resources Department at HR.Leave-Expert@thomsonreuters.com . Disability accommodations in the recruiting process may include things like a sign language interpreter, making interview rooms accessible, providing assistive technology, or other relevant accommodations. Please note this email is not intended for general recruitment questions and we will promptly respond to inquiries regarding accommodations. More information on requesting an accommodation here.
Learn more on how to protect yourself from fraudulent job postings here.
More information about Thomson Reuters can be found on thomsonreuters.com</div>

CPQ Lead Solution Engineer - Salesforce Conga CPQ/PROS

Cisco

Meet the Team
 As a Solutions Engineer at Cisco, you will work closely with the Service Provider Sales team to identify the needs one of Cisco’s most strategic Service Provider accounts in Saudi Arabia, demonstrate Cisco solutions, and design tailored products that drive digital transformation. You will provide expert technical guidance focused on customer success and aligned outcomes, while enjoying the flexibility to handle your work in a way that delivers the best results for both the customer and your team. This role requires solution engineer who combines, Enterprise networking, Data Center architecture solutions with strong AI, automation capable of guiding customers toward fully autonomous, AI-driven networks.
 
Your Impact
 As a Solution Engineer, you will play a pivotal role in accelerating Cisco's leadership by acting as a trusted technical advisor and solution architect. Your expertise will be crucial in translating service provider objectives into comprehensive, impactful architecture and solution strategies across Cisco’s diverse portfolio. Serve as the technical lead within the account team, building trusted advisor relationships with senior IT and business leaders.
 
<ul>
<li>Own the end-to-end technology vision and architecture, spanning Service Provider networks, Data Center, Cloud, Automation, Cybersecurity and AI driven operations.</li>
<li>Lead the design of large-scale, highly scalable Data Center, Enterprise Networking architectures, aligned with future autonomous networking models.</li>
<li>Lead AI-driven network transformation initiatives, including:</li>
<li>Applying AI/ML and LLM models to network operations, assurance, planning, and optimization</li>
<li>Positioning Agentic AI for closed-loop decision making, intent execution, and self-healing networks</li>
<li>Integrating AI capabilities across transport, Data Center, cloud and cybersecurity domains</li>
<li>Articulate and demonstrate the business impact of AI on network efficiency, cost optimization, resilience, and customer experience.</li>
<li>Lead network automation and orchestration strategy, with deep expertise in DNA Center, Nexus Dashboard, Cisco Intersight and Cisco Crosswork Automation portfolio</li>
<li>Collaborate with account teams, product leaders, and executives to influence roadmaps, investment decisions, and long-term transformation strategy.</li>
<li>Develop and present high-impact technical proposals, architectures, and demonstrations.</li>
<li>Drive proof of concepts (POCs), pilots, and solution validation to accelerate decision-making and adoption.</li>
</ul>
Minimum Qualifications
 
<ul>
<li>3+ year’s of proven experience in presales, consultative, or solution architect roles, demonstrating a proven presales track record in designing and deploying solutions, particularly in routing, switching, data center and cloud.</li>
<li>Technical expertise in:</li>
<li>Scalable, AI-ready Data Center architecture including compute, storage solutions (Cisco or 3rd party), data center networking, Cisco ACI</li>
<li>Enterprise network architectures using Cisco routing, switching and wireless solutions, SD-WAN, SASE, modern AI Ops/ML Ops, and programming/scripting capabilities.</li>
<li>Service provider network architecture spanning Access, transport, Data center, and Internet with related technologies.</li>
<li>Strong AI and automation expertise, including:</li>
<li>Applied understanding of AI/ML models for networking use cases such as assurance, optimization, planning, and predictive operations</li>
<li>Architectural or hands-on knowledge of LLM-based systems for operational insights, automation, and decision support</li>
<li>Experience designing or positioning Agentic AI frameworks to enable closed-loop, intent-based, and autonomous network operations</li>
<li>Strong understanding of Cisco technologies and architecture, with proven cross-architecture experience to translate client objectives into comprehensive solutions across Cisco’s full portfolio.</li>
<li>Ability to simplify complex technical concepts for both technical and non-technical audiences, coupled with strong executive-level communication skills.</li>
<li>Solid experience engaging directly with customers, applying consultative selling techniques, understanding financial pain points, and aligning solutions with customer business models to drive value realization and adoption.</li>
</ul>
Preferred Qualifications
 
<ul>
<li>Bachelor’s degree in electrical engineering, Computer Science, or a related field.</li>
<li>Cisco certifications (e.g., CCNA, CCNP, CCIE) or equivalent vendor credentials.</li>
<li>Experience in Enterprise networking solutions: campus and branch, secure network architecture, access, wireless, wide area network, visibility and monitoring solutions</li>
<li>Understanding of data center technologies: hyperconverged infrastructure, cloud computing and networking, Data center fabric, servers, unified edge, SDN controller,</li>
<li>High level understanding of Service Provider Routing and Transport, including SR-MPLS and SRv6, Mobility, 5G Core network design and evolution</li>
<li>Ability to work effectively, add value as a team member, and assume a proactive approach to your career, demonstrating a growth mindset and adaptability.</li>
<li>Excellent written and verbal communication, listening, and strong presentation skills.</li>
<li>Experience in Saudi Arabia market is highly desirable, with Arabic language proficiency considered a significant plus.</li>
</ul>
Nature of the Work: Hybrid Full Time
 Hours of work: 48 hours per week
 Benefits: Healthcare and Insurance, Employee Stock Purchase program, Flexible Spending Benefit, Flex and Schooling Allowances and many more.
 Application start and end date: Starting 6th of May for approx. 4-6 weeks
 
Why Cisco?
 
At Cisco, we’re revolutionizing how data and infrastructure connect and protect organizations in the AI era – and beyond. We’ve been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint.
 Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you’ll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere.
 We are Cisco, and our power starts with you.

Solutions Engineer

TikTok

<div>
 
 The Solutions Engineering team is a specialized team that is in control of the relationship between TikTok advertising clients. The team is looking for engineers with an entrepreneurial mindset and the voice of the market. The team is made up of creative problem solvers and strategic software engineers who work with clients to understand their problems and develop solutions. We work at the intersection of business and engineering to assist TikTok's marketing and advertising partners to flourish and achieve their business goals by developing technology solutions that fit their demands. As a Solution Engineer, you will help to partner with different business verticals and enable the full potential of new features, products, and business opportunities. You will be working and supporting cross-functional teams of R&amp;D, Customer Success, and Product Management. This role allows you to use TikTok's platforms and community to solve real-world business problems.
 
 
 
 
 
 
 Responsibilities:
 
 
 
 - Build new products, and enhance the existing ones in collaboration with TikTok product engineering teams to meet business needs.
 
 
 - Understand, apply and use TikTok's products and innovative technology, identify, develop, and maximize new and existing commercial prospects with advertising clients.
 
 
 - Cultivate close partnerships with the customer success team to identify potential business opportunities and support them in achieving business goals.
 
 
 - Design and build end-to-end systems and launch-plan strategies; launch production-level code, with an emphasis on long-term maintainability and scalability with applicable documentation and test plans, in collaboration with cross-functional teams.
 
 
 - Identify stakeholders independently and align cross-functional partners toward project completion goals.
 
 
 - Build and cultivate relationships with internal and external stakeholders.
 
 
 - Using Data to influence decision-making through the presentation of business value and impact.
 
 
 
 
 
 
 Minimum Qualifications:
 
 
 
 - Bachelor's Degree, major in Computer Science or related fields
 
 
 - At least 3 years of working experience in programming/coding, technical solution backend design, and delivery (to clients/advertisers)
 
 
 - Familiar with one or more general programming languages, including but not limited to: Python, Go, Java, C/C++
 
 
 - Strong ability to collaborate, communicate and manage advertising client and partner relationships
 
 
 - Demonstrated ability to tailor your presentation to the audience's technical level and comfort delivering technical subjects to groups of any size or background
 
 
 - Excellent problem solving, analytical, and troubleshooting skills Preferred
 
 
 
 
 
 
 Qualifications:
 
 
 
 - Experience in advertising technology working with large volume data analytics.
 
</div>

Solutions Engineer, METAP

Technology
 
Solutions Engineer, METAP
 
Location
 :
 
Dubai
 
Employment Type
 :
 
Regular
 
Job Code
 :
 
A209232A
 
Responsibilities
 
The Solutions Engineering team is a specialized team that is in control of the relationship between TikTok advertising clients. The team is looking for engineers with an entrepreneurial mindset and the voice of the market. The team is made up of creative problem solvers and strategic software engineers who work with clients to understand their problems and develop solutions. We work at the intersection of business and engineering to assist TikTok's marketing and advertising partners to flourish and achieve their business goals by developing technology solutions that fit their demands.
 
As a Solution Engineer, you will help to partner with different business verticals and enable the full potential of new features, products, and business opportunities. You will be working and supporting cross-functional teams of R&D, Customer Success, and Product Management. This role allows you to use TikTok's platforms and community to solve real-world business problems.
 
Responsibilities: 
<ul>
<li>Build new products, and enhance the existing ones in collaboration with TikTok product engineering teams to meet business needs.</li>
<li>Understand, apply and use TikTok's products and innovative technology, identify, develop, and maximize new and existing commercial prospects with advertising clients.</li>
<li>Cultivate close partnerships with the customer success team to identify potential business opportunities and support them in achieving business goals.</li>
<li>Design and build end-to-end systems and launch-plan strategies; launch production-level code, with an emphasis on long-term maintainability and scalability with applicable documentation and test plans, in collaboration with cross-functional teams.</li>
<li>Identify stakeholders independently and align cross-functional partners toward project completion goals.</li>
<li>Build and cultivate relationships with internal and external stakeholders.</li>
<li>Using Data to influence decision-making through the presentation of business value and impact.</li>
</ul>
Qualifications
 
Minimum Qualifications: 
<ul>
<li>Bachelor's Degree, major in Computer Science or related fields</li>
<li>At least 3 years of working experience in programming/coding, technical solution backend design, and delivery (to clients/advertisers)</li>
<li>Familiar with one or more general programming languages, including but not limited to: Python, Go, Java, C/C++</li>
<li>Strong ability to collaborate, communicate and manage advertising client and partner relationships</li>
<li>Demonstrated ability to tailor your presentation to the audience's technical level and comfort delivering technical subjects to groups of any size or background</li>
<li>Excellent problem solving, analytical, and troubleshooting skills</li>
</ul>
Preferred Qualifications: 
<ul>
<li>Experience in advertising technology working with large volume data analytics.</li>
</ul>
Job Information
 
About TikTok
 
TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
 
​
 
Why Join Us
 
Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day.
 
​
 
We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.
 
​
 
​
 
Diversity & Inclusion
 
​
 
TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

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