solution engineer

KONE

<div>Certified as a Top Employer; KONE is dedicated to a better world of work and exhibits this through excellent people practices. We are committed to fostering a great work culture and inspiring the highest standards of quality and efficiency putting our people first and creating a workplace that nurtures collaboration, diversity, growth and wellbeing.
It's time to make a move. Join our flow. 
 
We have an exciting opportunity for an energetic and enthusiastic Customer Solution Engineer (MP Tender) to be responsible for providing technical expertise to identify the most suitable KONE product for customer requirements. This role involves interpreting customer specifications and aligning them with KONE&rsquo;s solutions, including escalators, auto walks, machine-room-less elevators, high-rise systems, and third-party equipment. The engineer also plays a key role in developing non-standard solutions and supporting the tendering process, ensuring that all technical requirements are met with KONE&rsquo;s product offerings.
What will you do?
Communication with Customer or project team:
<ul><li>Responsible for attending regular customer meetings along with Sales to clarify all the technical queries.
</li><li>Accountable for overall solution for the customer, including integrations, solutions, services, and products
</li><li>He/she takes responsibility to define the specifications, costs, and lead times in co-operation with other Front-Line parties, Supply Line, and Area and Global support functions.
</li></ul>Collaboration with sales:
<ul><li>Responsible for finding optimal technical solutions to meet the customer&rsquo;s needs for non-standard
</li><li>Ensures clarity on the solution&rsquo;s scope, including KONE and possible third-party offerings
</li><li>Select the correct product platform on which to make the offering
</li><li>Propose solutions from all KONE business lines; new services, escalators, elevators, doors, etc.
</li></ul>Collaboration with Supply Line:
<ul><li>Responsible for preparing the customer specification into the KONE language and getting the corporate prices from SC.
</li><li>Ensure that the proposed solution fulfils local codes, regulations, and safety requirements.
</li></ul>General responsibilities:
<ul><li>Participates in product and new services release information-sharing sessions
</li><li>Offers input to the product offering management about customization, standardization and interface requirements for the portfolio
</li><li>Contribution to the Customer Solutions Engineering virtual and local network
</li><li>Contribute to and utilize the Customer Solutions Engineering case library
</li><li>Is the primary front-line technical contact person for the Supply Line Tendering Engineers.
</li></ul>Are you the one?
<ul><li>Hold a Bachelor degree in Engineering.
</li><li>Minimum of 5 years of experience in the elevator business or another relevant field.
</li><li>Excellent verbal and written English and Arabic language will be the added value skills.
</li><li>Excellent communication, negotiation, and customer handling skills.
</li><li>Understanding of different building types and customer segments.
</li><li>Good knowledge of environmental and sustainability requirements and norms.
</li><li>Good CAD and optional BIM skills.
</li><li>Basic knowledge of competitors&rsquo; products.
</li><li>Good understanding of a product&rsquo;s total costing is built up &amp;local norms and regulations.
</li></ul>At KONE, we are focused on creating an innovative and collaborative working culture where we value the contribution of each individual. Employee engagement is a key focus area for us and we encourage participation and the sharing of information and ideas. Sustainability is an integral part of our culture and the daily practice. We follow ethical business practices and we seek to develop a culture of working together where co-workers trust and respect each other and good performance is recognized. In being a great place to work, we are proud to offer a range of experiences and opportunities that will help you to achieve your career and personal goals and enable you to live a healthy and balanced life.
Read more on https://careers.kone.com/en/</div>

Customer Solution Engineer - MP Tender

<div>
 A Customer Solutions Order Engineer provides technical expertise to the sales team and FL (front line) CSE, understands customer needs, and transforms these needs into optimal KONE solutions.
 
 
 CSE Engineer, Solution is part of the KONE early engagement team and ensures that KONE offerings and specifications are included in the customer&rsquo;s building specifications.
 
 
 Focusing on non-standard tendering cases, the CSE Engineer, Solution is accountable for the customer's overall solution, including integrations, solutions, services, and products. He/she takes responsibility for defining the specifications, costs, and lead times in cooperation with other front-line parties, Supply Line, and Area and Global support functions.
 
 
 CSE Engineer, Solution has a deep understanding of new KONE solutions (e.g., project management, and installation) across business lines and a holistic understanding of certain customer segments, such as retail, infrastructure, residential, office, or medical care.
 
 
 CSE Engineer, Solution takes into consideration all product and planning aspects when defining a solution e.g. corporate materials from the supply line, local materials from sourcing, costing of engineering, and installation.
 
 
 
 Responsibilities And Key Activities
 
 
 
 Collaboration with sales:
 
 
 <ul>
 <li>
 Responsible for finding optimal technical solutions to meet the customer&rsquo;s needs for non-standard
 </li>
 <li>
 Ensures clarity on the solution&rsquo;s scope, including KONE and possible third-party offerings
 </li>
 <li>
 Select the correct product platform on which to make the offering
 </li>
 <li>
 Proposes solutions from all KONE business lines; new services, escalators, elevators, doors, etc.
 
 
 </li>
 </ul>
 Solution planning &ndash; Costing:
 
 
 <ul>
 <li>
 Responsible for correct APF solution costs
 </li>
 <li>
 Involves CSE Engineer and system to understand the cost for integrations.
 </li>
 <li>
 Involves Supply Line, installation, and project management to understand the materials
 
 
 </li>
 </ul>
 Solution planning &ndash; Specs:
 
 
 <ul>
 <li>
 Coordinates specification creation
 </li>
 <li>
 Performs initial and revised non-standard energy calculations
 </li>
 <li>
 Performs traffic analyses
 </li>
 <li>
 Accountable for technical feasibility checking
 
 
 </li>
 </ul>
 Solution planning &ndash; Availability and lead times
 
 
 <ul>
 <li>
 Coordinates solution lead times from Supply Line and local sourcing
 
 
 </li>
 </ul>
 Solution planning &ndash; Installability
 
 
 <ul>
 <li>
 Ensures that the proposed solution can be installed
 </li>
 <li>
 Ensures that the cost and work effort impact of installation is part of the solution&rsquo;s costing, especially in non-standard installation method cases
 
 
 </li>
 </ul>
 Solution planning &ndash; Maintainability
 
 
 <ul>
 <li>
 Ensures that the proposed solution fulfills the customer&rsquo;s product lifecycle needs
 </li>
 <li>
 Identifies possible deviations from standard maintenance methods and ensures that a resolution is found
 
 
 </li>
 </ul>
 Solution planning &ndash; Compliance
 
 
 <ul>
 <li>
 Ensures that the proposed solution fulfills local codes, regulations and safety requirements
 </li>
 <li>
 Ensures alignment with environmental regulations
 </li>
 <li>
 Ensures that the planned solution complies with KONE engineering policy
 
 
 </li>
 </ul>
 Key tasks in the KONE Delivery process
 
 
 <ul>
 <li>
 Accountable for the creation of full shop L/O drawings or Installation layouts
 </li>
 <li>
 Accountable for corporate material order engineering
 </li>
 <li>
 Coordinates and analyses change requirements (variation orders and add works); ensures that holistic proposals for the new solution design are provided
 </li>
 <li>
 Coordinates the work of all involved CSE Engineers and Specialists
 </li>
 <li>
 Proposes change order (variations and add works) sales opportunities to Project Managers
 </li>
 <li>
 Accountable for understanding the variance between the design of the site versus the reality of the site
 </li>
 <li>
 Provides solution-related information to Project Managers, Installation Supervisors and Maintenance Supervisors
 </li>
 <li>
 Performs technical submittal documentation
 </li>
 <li>
 Accountable for material sample ordering
 </li>
 <li>
 Handles SAP Milestone management accurately
 </li>
 <li>
 Identifies Request for information (RFI) whenever applicable
 </li>
 <li>
 Coordinates with Sourcing the approval related to third-party supplier ordering and samples
 </li>
 <li>
 May participate in customer meetings if technical solution-related topics are required to be discussed.
 
 
 </li>
 </ul>
 
 Are you the one?
 
 
 
 <ul>
 <li>
 Minimum Bachelor&rsquo;s degree in Engineering or another relevant field, or several years&rsquo; experience in elevator business field operations
 </li>
 <li>
 Minimum 5 years of relevant engineering experience in elevator business field operations
 </li>
 <li>
 Excellent skills in understanding and translating customer needs (requirements) into KONE technical specifications
 </li>
 <li>
 Understanding of new construction and building modernization processes in the industry and at KONE.
 
 
 </li>
 </ul>
 
 At KONE, we are focused on creating an innovative and collaborative working culture where we value the contribution of each individual. Employee engagement is a key focus area for us and we encourage participation and the sharing of information and ideas. Sustainability is an integral part of our culture and the daily practice. We follow ethical business practices and we seek to develop a culture of working together where co-workers trust and respect each other and good performance is recognized. In being a great place to work, we are proud to offer a range of experiences and opportunities that will help you to achieve your career and personal goals and enable you to live a healthy and balanced life.
 
 
 
 Read more on
 
 
 
 www.kone.com/careers
 
 
 
</div>

Customer Solution Engineer - Major Projects

MC-monitoring

MCM-Fieldcore is an Abu Dhabi based company specialized in condition monitoring for rotating equipment with focus on several following technologies:&middot; Vibration and Position Protection and Condition Monitoring for rotating machines like pumps, compressors, fans, generators etc., either driven by motors or turbines.&middot; Ultrasound solutions for equipment reliability and energy conservation&middot; Insulation condition monitoring for high voltage machines with online partial discharge testing of motors, generators, transformers and cables and other measurements.&middot; Artesis model-based fault detection is the modern digital twin alternative to vibration monitoring and the only condition monitoring method for submerged pumps.Our focus on these technologies provides reasonably profitable projects and services.We extend our growth year over year and have clear plans for further regional expansion and widening of our technical portfolio. We need experienced and reliable people of different capabilities to support our growth plans on the long term.We are looking for an experienced engineer who understands the nature of automation and condition monitoring projects and knows how to manage work across the requirements coming up. The roles and responsibilities are related to the following topics covering project execution and technical solution consultancy as follows:&middot; Lead Engineer handling projects as per our solution portfolio and related requirements for automation and communication.&middot; Project Coordinator and focal point for the customers, subcontractors, and internally to plan, schedule and organize project tasks as per the required timeline.&middot; Technical Consultant for consistent and reliable execution supporting the proposal process to secure technically correct offerings.&middot; Management of material requisitions and evaluation as per project requirement.In line with the UAE labor law, our offering is based on an unlimited contract. We offer you the position of a Technical Lead, reporting to the Managing Director.Main Office Location: Abu Dhabi, UAE.MCM-Fieldcore will take care of health insurance for you and your family, required residence visa, Emirates ID, work permit etc., what every will be required.We assume you hold a valid UAE driving license.Job Types: Full-time, Part-timePay: AED5,000.00 - AED12,000.00 per month

Electrical Project / Solution Engineer

<div>Certified as a Top Employer; KONE is dedicated to a better world of work and exhibits this through excellent people practices. We are committed to fostering a great work culture and inspiring the highest standards of quality and efficiency putting our people first and creating a workplace that nurtures collaboration, diversity, growth and wellbeing.
It's time to make a move. Join our flow. 
 
We have an exciting opportunity for an energetic and enthusiastic Customer Solution Engineer Project - MP Order , to be responsible for providing technical expertise to identify the most suitable KONE product for customer requirements. This role involves interpreting customer specifications and aligning them with KONE&rsquo;s solutions, including escalators, auto walks, machine-room-less elevators, high-rise systems, and third-party equipment. The engineer also plays a key role in developing non-standard solutions and supporting the tendering process, ensuring that all technical requirements are met with KONE&rsquo;s product offerings.
What will you do?
Communication with Customer or project team:
<ul><li>Responsible for attending regular customer meeting, Project follow up meetings and site coordination meetings.
</li><li>He/She together with Project manager will be point of contact between customer and KONE for all technical points.
</li></ul>Collaboration with sales:
<ul><li>Responsible for finding the optimal KONE product to meet the customer&rsquo;s needs for non-standard and Major projects case.
</li><li>Selects the correct product platform on which to make the offer.
</li></ul>Collaboration with Supply Line:
<ul><li>Responsible for placing the order to factory includes the correct documentation and procedure
</li><li>Follow up the manufacturing and coordinate the material delivery dates to operation.
</li></ul>General responsibilities:
<ul><li>Participates in product and new service release information-sharing sessions
</li><li>Provides technical trainings to Sales, Installation and Maintenance as per Front Line needs
</li><li>Offers input to the product offering management about customization, standardization and interface requirements for the portfolio.
</li></ul>Are you the one?
<ul><li>Hold Bachelor&rsquo;s degree in Engineering.
</li><li>Minimum of 5 years of experience in the elevator business or another relevant field.
</li><li>Excellent verbal and written English and Arabic linguistic skills.
</li><li>Excellent communication, negotiation, and customer handling skills.
</li><li>Understanding of different building types and customer segments.
</li><li>Good knowledge of environmental and sustainability requirements and norms.
</li><li>Good CAD and optional BIM skills.
</li><li>Basic knowledge of competitors&rsquo; products.
</li><li>Good understanding of a product&rsquo;s total costing is built up &amp;local norms and regulations.
</li></ul>At KONE, we are focused on creating an innovative and collaborative working culture where we value the contribution of each individual. Employee engagement is a key focus area for us and we encourage participation and the sharing of information and ideas. Sustainability is an integral part of our culture and the daily practice. We follow ethical business practices and we seek to develop a culture of working together where co-workers trust and respect each other and good performance is recognized. In being a great place to work, we are proud to offer a range of experiences and opportunities that will help you to achieve your career and personal goals and enable you to live a healthy and balanced life.
Read more on https://careers.kone.com/en/</div>

Customer Solution Engineer Project - MP Order

Amazon.com

<div><h2 class="jobSectionHeader">DESCRIPTION</h2><div>
Do you want to be part of a team of builders, directly responsible for the expansion and upgrade of Amazon Quick Commerce network across AMET (Africa, Middle East and Turkey) region? Keep reading. 
 
This Solution Engineer role will be spearheading the Operational design of all Quick Commerce facilities in the AMET Region. This role navigates between Real Estate, Network planning, Construction and Operations team, to deliver world-class design solutions to address business requirement (cube, throughput) for the Quick commerce sites across UAE, KSA, EGY and more.
 
 
The Solution Engineer ensure flawless and efficient design development. They:
 
<ul><li>collect all necessary information from upstream teams (As built; cube and throughput requirements),</li><li>contribute to the creation of &quot;As built&quot; drawings when not available from the landlord</li><li>deliver world-class design, following established Amazon Quick commerce tenets, with a focus on space optimization and providing creative solutions to accommodate Real Estate challenges
</li><li>coordinate design reviews and approval with downstream teams
</li><li>keep track of the Quick Commerce depository, where all facilities are documented</li><li>Track and report on pre-execution performance (i.e. SLA)</li><li>Participate to cross functional coordination meetings, provide status update to leadership and call out risk related to pre-execution and design</li><li>collect lesson learn and propose improvement to the quick commerce design tenets
</li><li>propose and lead frugal automation initiatives to improve Operational productivity
</li></ul> 
The Solution Engineer also manages monthly communication on behalf of the wider Engineering Services Organization, providing progress updates and performance of the Quick Commerce portfolio to Senior leadership, in close collaboration with Construction team.
 
 
The Solution Engineer will also be given the opportunity to support the execution of certain quick commerce at proximity from their based location.
 
 
For this Solution Engineering role, there is a high level of autonomy expected to manage the full portfolio, navigating design development up to 10 sites in parallel.
 
The role will be based in Cairo, with expected travels within the AMET region, up to 10% per year. 
 
Ability to speak multiple languages including French, German, Polish, Arabic, Portuguese, Turkish, Chinese (Mandarin), Afrikaans and Zulu are considered preferred qualifications. 
 
Key job responsibilities 
<ul><li>End-to-end ownership for large-scale engineering projects (planning, design, procurement, installation, commissioning and qualification, launch support)</li><li>Dive deep on technical details and provide value engineering and innovative solutions to drive frugality and continuous improvements</li><li>Lead technical design reviews and propose design solutions for material handling and storage solutions that meet both business needs and internal standards</li><li>Create, submit and track relevant CAPEX requests to ensure that all projects are delivered within budget and best overall value</li><li>Assess and communicate project status, drive escalations on potential risks and delays across multiple teams</li><li>Own the budget for the scope of the project. Give accurate updates and risk forecast. Gain savings while ensuring quality and performance</li><li>Assist in providing equipment specifications and technical support to Procurement, Change Management</li><li>Collaborate closely with various internal teams such as Construction, Operations, Reliability Maintenance Engineering, Procurement and Change Management</li><li>Responsible for contractor management &amp; teams up to approx 300 people in construction site</li></ul></div><h2 class="jobSectionHeader">
BASIC QUALIFICATIONS</h2><ul><li>Bachelor's degree in electrical or mechanical engineering, engineering technology or equivalent, or 5+ years of professional or military experience</li><li>Experience with Logistic environment and/or fulfillment design</li><li>Proficient on Auto-CAD</li></ul><h2 class="jobSectionHeader">
PREFERRED QUALIFICATIONS</h2><ul><li>Master's degree in Mechanical or Electrical Engineering or a related field</li></ul> 
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you&rsquo;re applying in isn&rsquo;t listed, please contact your Recruiting Partner.</div>

Solution Engineer - Quick Commerce, Operations Engineering (AMET)

SITA

<div>
 
 Overview
 
 
 
 WELCOME TO SITA
 
 
 At SITA, we keep airports moving, airlines flying smoothly, and borders open. Our technology and communication innovations power the success of the global air travel industry.
 
 
 You'll find us in 95% of international airports, working closely with over 2,500 transportation and government clients. Each partnership brings unique challenges, and we thrive on delivering fresh solutions and cutting-edge tech to keep operations running like clockwork. We don't just move the world forward-we're proud to be recognized as a
 
 Great Place to Work
 
 &reg; by 79% of our employees and certified in most of our growing locations. Here, we feel empowered, supported, and inspired to grow.
 
 
 Are you ready to love your job?
 
 
 The adventure begins right here, with you, at SITA.
 
 
 
 About The Role &amp; Team
 
 
 
 
 
 
 
 As a
 
 Solution Engineer, Specialist
 
 , you will support, design, and orchestrate solution architectures across SITA&rsquo;s
 
 Borders portfolio
 
 , ensuring our products meet the mission‑critical requirements of government, immigration, customs, and national security agencies.
 
 
 You will be accountable for
 
 technical qualification, solution design, and ensuring that proposed border‑management solutions
 
 align with customer requirements, and are delivered &ldquo;Right the First Time (RFT). Integrate advanced technologies into border solutions.
 
 
 Reporting to the
 
 Solution Engineer, Senior Manager
 
 , you will be a part of the will be part of the
 
 SITA At Borders
 
 
 MEA Solution Engineering
 
 responsible for architecting and supporting end‑to‑end border solutions including
 
 biometrics, border control and pre-clearance, traveller risk assessment, and government‑grade system integrations
 
 .
 
 
 
 What You Will Do
 
 
 
 <ul>
 <li>
 Lead the design and coordination of standard and complex border‑management solutions, often involving multiple internal and external stakeholders, including third‑party vendors.
 </li>
 <li>
 Own the technical qualification and all technical components of proposals submitted to the customers by leveraging expertise in SITA&rsquo;s Border and Security portfolio.
 </li>
 <li>
 Translate customer requirements&mdash;across immigration, customs, national security, and entry/exit programs&mdash;into scalable, secure, and compliant solution architectures.
 </li>
 <li>
 Provide pre‑sales support during qualification, proposal, and contract phases, including high‑value government procurement cycles (RFIs, RFPs, competitive dialogue).
 </li>
 <li>
 Design solutions leveraging biometric matching, identity verification, risk assessment, and AI/ML‑enhanced workflows to support modern border‑control operations.
 </li>
 <li>
 Develop technical BOMs, business cases, cost models, and secure stakeholder alignment on proposed solution architectures.
 </li>
 <li>
 Provide guidance to delivery teams during transition and early implementation to ensure solutions are delivered as designed and meet security, performance, and compliance expectations.
 </li>
 <li>
 Support SITA internal stakeholders in the product and solution workshops with government stakeholders, promoting SITA capabilities and ensuring clear understanding of system functionality and roadmap.
 </li>
 <li>
 Collaborate cross‑functionally with product, delivery, and architecture teams to ensure interoperability and compliance across the border‑management product ecosystem.
 </li>
 <li>
 Support continual improvement by adopting modern frameworks and incorporating lessons learned into new solution designs and proposals.
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 
 
 WHO YOU ARE:
 
 
 
 
 <ul>
 <li>
 3-5 years of hands‑on technical experience in software engineering, infrastructure, security, or solution engineering in mission‑critical environments.
 </li>
 <li>
 3+ years in pre‑sales, solution engineering, or technical consulting, ideally serving government or border‑management clients.
 </li>
 <li>
 Strong understanding of government border processes, immigration workflows, and identity‑management systems.
 </li>
 <li>
 Proficiency with networking fundamentals, switching, routing, and security technologies (e.g., Cisco/HPE, MPLS, SD‑WAN).
 </li>
 <li>
 Demonstrated experience designing solutions integrating biometric systems, document verification, or identity services.
 </li>
 <li>
 Ability to create accurate BOMs, architecture diagrams, technical descriptions, and costed solution proposals.
 </li>
 <li>
 Excellent presentation and communication skills, especially in high‑stake interactions with government authorities.
 </li>
 <li>
 Ability to manage complex, multi‑vendor technical environments and coordinate across several engineering teams.
 </li>
 <li>
 Strong analytical skills, able to quickly interpret requirements and translate them into feasible architectural designs.
 </li>
 <li>
 Comfortable working in fast‑paced, procurement‑driven cycles with strict compliance and documentation requirements.
 
 
 </li>
 </ul>
 
 Nice-to-have
 
 
 
 <ul>
 <li>
 </li>
 <ul>
 <li>
 Experience with AI/ML models supporting border‑risk assessment or traveler‑screening workflows.
 </li>
 <li>
 Knowledge of ICAO, IATA, or international border‑management standards and interoperability frameworks.
 </li>
 <li>
 Background in biometrics engineering, identity proofing, or large‑scale citizen‑services systems.
 </li>
 <li>
 Cloud Architect, PMP, TOGAF Certifications are a plus.
 
 </li>
 </ul>
 </ul>
 
 What We Offer
 
 
 
 We're all about diversity. We operate in 200 countries and speak 60 different languages and cultures. We're really proud of our inclusive environment. Our offices are comfortable and fun places to work, and we make sure you get to work from home too. Find out what it's like to join our team and take a step closer to your best life ever.
 
 
 🏡
 
 Flex Week:
 
 Work from home up to 2 days/week (depending on your team's needs)
 
 
 ⏰
 
 Flex Day:
 
 Make your workday suit your life and plans.
 
 
 🌎
 
 Flex-Location:
 
 Take up to 30 days a year to work from any location in the world.
 
 
 🌿
 
 Employee Wellbeing:
 
 We have got you covered with our Employee Assistance Program (EAP), for you and your dependents 24/7, 365 days/year. We also offer Champion Health - a personalized platform that supports a range of wellbeing needs.
 
 
 🚀
 
 Professional Development:
 
 At SITA, we believe growth fuels innovation. Our learning ecosystem offers access to world-class platforms and programs designed to help you thrive. From
 
 LinkedIn Learning, Microsoft's Enterprise Skills Initiative,
 
 and
 
 Airport Council International
 
 -available to all employees-to specialized solutions like
 
 Pluralsight
 
 for technology upskilling,
 
 Harvard Business Publishing
 
 for people leadership,
 
 Stanford
 
 for strategic development and many others, we align learning opportunities with your Development Plan and our business priorities. Your development journey is supported every step of the way.
 
 
 🙌
 
 Competitive Benefits:
 
 Competitive benefits that make sense with both your local market and employment status.
 
 
 
 SITA is an Equal Opportunity Employer. We value a diverse workforce. In support of our Employment Equity Program, we encourage women, aboriginal people, members of visible minorities, and/or persons with disabilities to apply and self-identify in the application process.
 
</div>

Solution Engineer, Specialist( SW Architecture, Devops, Machine learning)

<div>Certified as a Top Employer for the UAE, Qatar, KSA, and Oman, KONE is dedicated to a better world of work and exhibits this through excellent people practices.
We are committed to fostering a great work culture, inspiring the highest standards of quality and efficiency from the team, putting our people first, and creating a workplace that nurtures collaboration, diversity, growth, and well-being.
CSE Engineer (Project) :
A CSE Engineer, Project provides technical expertise on the optimal KONE product for the customer. He/she understands how customer needs are translated into product-specific requirements and is accountable for the coordination of all engineering work until the project is handed over to maintenance. Takes part in non-standard solutions, tendering with expertise on KONE products like elevators, escalators, and Autowalks, machine-room-less elevators, high rises,
He/she provides technical expertise support to the FL CSE, field operation, and sales team in the delivery process to handle order management and successfully implement KONE products and service solutions that meet customers&rsquo; contract specifications by cost and lead time in an effective way, while ensuring compliance with codes and standards. 
 
Responsibilities and key tasks
Collaboration with sales:
<ul><li>Responsible for finding the optimal KONE product to meet the customer&rsquo;s needs for non-standard Special Engineering requirements.
</li><li>Selects the correct product platform on which to make the offer and ensures the offer is Competitive.
</li></ul>Product planning &ndash; Costing:
<ul><li>Involves Supply Line, installation, maintenance, and project management to understand both the materials and the service cost of the product when needed
</li><li>Responsible for correct product costings in non-standard cases, both for corporate and local Materials
</li></ul>Product planning &ndash; Specs:
<ul><li>Accountable for detailed, custom product plans for non-standard cases (collaborates with the SL Engineering team when needed)
</li><li>Creates product specifications for corporate materials and local materials.
</li><li>Performs initial and revised non-standard energy calculations.
</li><li>Performs simple traffic analyses.
</li><li>When accountable for the overall engineering of the project:
</li><li>Accountable for technical site surveys
</li><li>Accountable for the technical content of the order between MS 0b and MS 2z
</li></ul>Product planning &ndash; Availability and lead times
<ul><li>Coordinates product lead times from Supply Line and local sourcing
</li></ul>Product planning &ndash; Installability
<ul><li>Ensures that the proposed product can be installed
</li><li>Ensures that the cost and work effort impact of installation is part of product plans, especially in non-standard installation situations
</li></ul>Product planning &ndash; Maintainability
<ul><li>Ensures that the proposed product fulfils the customer&rsquo;s product lifecycle needs
</li><li>Identifies possible deviations from standard maintenance methods and ensures that resolutions are found
</li></ul>Product planning &ndash; Compliance
<ul><li>Ensures that the proposed product fulfils local codes, regulations, and safety requirements
</li><li>Ensures alignment with environmental regulations
</li><li>Ensures that the planned product complies with KONE&rsquo;s Engineering Policy
</li></ul>Key tasks in the KONE Customer process
<ul><li>Provides content for pre-booking reviews (technical product, costs, lead times, risks, and verification of technical content in contracts)
</li><li>Executes activities for holistic product planning.
</li></ul>Requirement for the role
<ul><li>Diploma / Bachelor&rsquo;s degree in Mechanical, Electrical, and Civil Engineering
</li><li>Candidate with a minimum of five years of experience in the Elevator Industry and AutoCAD
</li><li>Proficient with MS Office Word, Excel, and PowerPoint.
</li><li>Excellent communication and influencing skills in the English language skills
</li><li>Excellent collaboration skills and the capability to work in a team with people from different cultural backgrounds
</li><li>Capability for analytical thinking and focus on details - distinguishes between important information and irrelevant or minor details.
</li><li>Ability to work with global colleagues considering different time zones, language competencies, and differences in working culture.
</li><li>Excellent technical understanding of elevator, escalator, and Advanced People Flow solutions that meet the customer expectations is considered a plus.
</li></ul>At KONE, we are focused on creating an innovative and collaborative working culture where we value the contribution of each individual. Employee engagement is a key focus area for us and we encourage participation and the sharing of information and ideas. Sustainability is an integral part of our culture and the daily practice. We follow ethical business practices and we seek to develop a culture of working together where co-workers trust and respect each other and good performance is recognized. In being a great place to work, we are proud to offer a range of experiences and opportunities that will help you to achieve your career and personal goals and enable you to live a healthy and balanced life.
Read more on https://careers.kone.com/en/</div>

Customer Solution Engineer - Projects

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