solution engineer

sumerge

<div><p>At Sumerge, the Technical Sales team is the behind-the-scenes brains for the proposals we pitch to our clients. They assist the fellow Sales team by designing key solutions for our clients to stay on top of the industry trends. They are top-notch communicators as they know how to serve our customers, and build what&rsquo;s next for their business.</p><p><br>
Our ideal candidates are those who have a strong software development background, and detailed knowledge of web technologies. They have to be excellent collaborators as most of their jobs involve working with the engineering and sales teams to create custom solutions for our clients.</p><p></p><h3 class="jobSectionHeader"><b>
Responsibilities</b></h3><ul><li>
Acts as a technical consultant to our customers assessing customers&rsquo; met and unmet needs, recommending optimum solutions, and ensuring appropriate support for the proposed solution.</li></ul><ul>
<li>Leads prospective and existing customers in their digital transformation journey to minimize complexity and address any potential technical roadblocks.</li>
<li>Recommends enterprise architectures and platforms to successfully implement a complete solution using Sumerge tools and technologies</li>
<li>Liaises with the product management and engineering teams to stay updated with industry trends and develop enhancements to Sumerge solutions.</li>
<li>Works with the Sales team to pursue additional business development opportunities within customer firms.</li>
<li>Provides technical expertise through sales presentations that provide detailed technical information about solution capabilities and industry knowledge</li>
<li>Writes proposals and responds to requests for information and requests for quotations.</li>
</ul><p><b>Requirements</b></p><ul><li>
Bachelor's degree in Computer Science / Computer Engineering.</li><li>
From 2-5 years of relevant experience.</li></ul></div>

Solution Engineer

BMC Software

<div></div><div><div><div><div><div><div><div>Country
</div><div>Saudi Arabia
</div></div><div><div>State
</div><div>NA
</div></div><div><div>City
</div><div>Riyadh
</div></div><div><div>Date Published
</div><div>19-Aug-2025
</div></div><div><div>Job ID
</div><div>45544
</div></div><div><div>Travel
</div><div>up to 25%
</div></div><div><div><div><div><div>Due to Saudization guidelines, businesses in Saudi are required to meet specific quotas of Saudi employees. We are also prioritizing and looking forward to adding great Saudi talents to our team!</div></div></div><br>
</div></div><div><div><div>Looking for details about our benefits?</div>
</div></div></div></div></div><div><div><div><div>Description and Requirements
</div></div></div><div></div><div><div><div><div><p>&quot;At BMC trust is not just a word - it's a way of life!&quot;</p><br>
<div></div><br>
<br>
<div>We are an award-winning, equal opportunity, culturally diverse, fun place to be. Giving back to the community drives us to be better every single day. Our work environment allows you to balance your priorities, because we know you will bring your best every day. We will champion your wins and shout them from the rooftops. Your peers will inspire, drive, support you, and make you laugh out loud!</div><br>
<div></div><br>
<br>
<div>We help our customers free up time and space to become an Autonomous Digital Enterprise that conquers the opportunities ahead - and are relentless in the pursuit of innovation!</div>
</div></div><div><div><div>The BMC Helix platform offers a combination of Service Management &amp; Operations Management into a single, automated platform built on modern technology leveraging micro-services, cognitive AI and ML, containers and cloud. Our goal is to help deliver services faster, accelerate time-to-market, and lower cost and risk across your customer's organizations. Therefore we are relevant and why analysts keep putting BMC Helix solutions in the lead of their quadrants and competitive analysis.</div><br>
<div></div>
</div></div><div><div><div>Join us as a Senior Solution Engineer on our highly successful and geographically disperse Presales team. We are seeking a Senior Solution Engineer to work closely with our sales team and enterprise customers to determine how we can best serve their unique needs through creating awareness of our solutions. This is a highly visible role working with some of our most successful sales teams, supporting prestigious enterprise clients and new logo accounts.</div><div></div><div><br>
Here is how, through this exciting role, you will contribute to BMC's and your own success:</div><div><ul><li> Provide technical assistance throughout a world-class sales cycle to drive opportunities.</li><li> Delivers and customizes technical presentations on BMC Helix Solutions.</li><li> Explains the value to customers, with associated use cases, required capabilities, and differentiation.</li><li> Actively participates in sales calls to help manage technical requirements and simplify the needs and actions</li><li> Identifies and develops innovative solutions to meet customer requirements.</li><li> Focuses on large or complex sales opportunities with complex customer needs.</li><li> Writes Proof of Value success criteria for a clients solution validation. Stands up the appropriate environment (OnPrem or SaaS) and manages the process to ensure success, communicating progress both to the customer and to the sales account management team.</li><li> Provides demonstrations and presentations for BMC Helix Webinars and Tradeshows/Marketing Events.</li><li> Reviews RFP requirements from customers with sales and clients to establish the right solution and be consultative on whether to bid.</li><li> Be a customer advocate and drive the conversations with Partner and customer</li><li> Be passionate about BMC Helix Solutions and value selling</li></ul></div><br>
<div></div>
</div></div><div><div>To ensure you&rsquo;re set up for success, you will bring the following skillset and experience:<div><ul><li> Ability to communicate technical and business information to a varied audience (technical and non-technical customers).</li><li> Technically savvy and bias towards Digital Service Operations Management, Helix ITSM, Helix Digital Workplace, Helix Business workflows</li><li> Passionate about new technologies specially in IT Service Management</li><li> Hands-On exepreince in Helix ITSM is a must</li><li> Experience working on or Helix AI Service Management and/or AI Operations Management solutions or any of our competitors&rsquo; products in this space is highly advantageous</li><li> Strong Helix ITSM skills in developing workflows and Integration is a must</li><li> Understanding of GenAI/LLM technologies, especially in applied use cases (e.g., retrieval-augmented generation, prompt engineering)</li><li> Awareness and possible experience in AI, GenAI and Machine Learning</li><li> Solid skills in basic API and development technologies like REST APIs, JSON and others</li><li> Understanding of leading cloud provider technologies (AWS, Azure, Google Cloud) is highly advantageous</li><li> You have a value based consultative approach, in which you can adopt and articulate the value of our solution to address the customer&rsquo;s challenges.</li><li> Ability to develop a broad awareness of the client's technical architecture and emerging technologies with enough knowledge to determine what is and is not possible.</li><li> Analyze customer needs through research and troubleshooting followed with recommending a solution.</li><li> Excellent interpersonal relationship building skills.</li><li> Strong problem solving and analytical ability.</li><li> Substantial experience working in an enterprise-type software consulting, implementation, support or training experience a major plus.</li><li> Language: Covering the Middle-East region &ndash; Arabic(Fluent/Native) and English(Fluent) are a must have.</li><li> Willing to travel for short duration within KSA (1-3 days) and Abroad (upto a week)</li><li> Should be living in KSA, Riyadh</li></ul></div><br>
<div></div>
</div></div><div><div><p>Our commitment to you!</p><p><br>
</p><p>BMC&rsquo;s culture is built around its people. We have 6000+ brilliant minds working together across the globe. You won&rsquo;t be known just by your employee number, but for your true authentic self. BMC lets you be YOU!</p><p><br>
</p><p>If after reading the above, You&rsquo;re unsure if you meet the qualifications of this role but are deeply excited about BMC and this team, we still encourage you to apply! We want to attract talents from diverse backgrounds and experience to ensure we face the world together with the best ideas!</p><p><br>
</p><div>BMC is committed to equal opportunity employment regardless of race, age, sex, creed, color, religion, citizenship status, sexual orientation, gender, gender expression, gender identity, national origin, disability, marital status, pregnancy, disabled veteran or status as a protected veteran. If you need a reasonable accommodation for any part of the application and hiring process, visit the accommodation request page.</div>
</div></div><div><div>BMC Software maintains a strict policy of not requesting any form of payment in exchange for employment opportunities, upholding a fair and ethical hiring process.</div></div></div></div></div></div></div>

Senior Solution Engineer

DealSmashTech

<p><b>We are hiring Solution Engineer (UK Shift) | Phebsoft</b></p><p><b>Location:</b> Islamabad, Pakistan<br/><b>Shift Timings:</b> 12 PM - 9 PM (UK Shift)<br/><b>Company:</b> Phebsoft</p><p><b>About Us:</b><br/>Phebsoft is hiring fresh Computer Science graduates to join our team as Solution Engineers. We work in collaboration with a renowned UK-based Data Integration and Business Automation platform, whose global clients include industry leaders such as Salesforce, Zigzag, Smart Pricing, and ClarusWMS. Our team of Solution Engineers builds custom integrations for these international brands using our partner&rsquo;s cutting-edge platform.</p><p><b>What We Offer:</b></p><ul><li><b>Hands-on Training:</b> Get in-depth training on a globally recognized Data Integration and Business Automation platform.</li><li><b>Global Client Exposure:</b> Work on real business problems for leading global brands, developing custom solutions that make an impact.</li><li><b>Attractive Salary Package:</b> Competitive salary along with performance-based incentives and benefits.</li><li><b>Growth Opportunities:</b> Learn from experienced professionals and develop your technical and analytical skills in a dynamic, fast-paced environment.</li></ul><p><b>We&rsquo;re Looking For Candidates With:</b></p><ul><li><b>Strong Problem-Solving Skills:</b> Ability to break down complex problems and devise effective solutions.</li><li><b>Exceptional Communication Skills:</b> Strong reading and writing abilities are essential for communicating with global teams.</li><li><b>Technical Proficiency:</b> Strong programming skills and logic-building abilities. Familiarity with any programming languages or platforms is a plus, but not a requirement.</li><li><b>Quick Learners:</b> We are seeking individuals who can quickly adapt to new tools and technologies.</li></ul><p><b>Why Join Us?</b><br/>This is a fantastic opportunity for fresh graduates who want to start their career in a global environment, solve complex business challenges, and be part of a collaborative team working on solutions that impact international brands.</p><p><b>How to Apply:</b><br/>Interested candidates should send their CVs to hr@phebsoft.com with the subject line &ldquo;Application for Graduate Solution Engineer.&rdquo;</p><p>This role is a perfect fit for motivated individuals looking for an exciting career opportunity in tech, with hands-on training and global exposure.</p><p>Job Type: Full-time</p><p>Application Question(s):</p><ul><li>What interests you about working in data integration or business automation? Have you had any exposure to this field before?</li><li>What programming languages or platforms are you familiar with? Please provide examples of projects or tasks where you applied them.</li><li>Describe a time when you solved a complex problem. What was the challenge, and how did you approach it?</li><li>Describe a situation where you had to quickly learn a new tool, technology, or concept. How did you handle it?</li><li>If selected, when would you be available to start?</li></ul><p>Job Type: Full-time</p><p>Language:</p><ul><li>english (Preferred)</li></ul><p>Work Location: In person</p>

Solution Engineer (Fresh Graduate)

Marlink Inc

<div></div><div><div><div><p>About us</p><p></p><p>
Wherever our customers are in the world, we help them digitalise and optimise their remote business processes using advanced hybrid network solutions and digital technologies.</p>
<p>
Our teams work together across the globe, using constant innovation, expertise and applied technology to bring systems and people together with a future focus. We push boundaries. We combine unrivalled resources and expertise in field engineering with advanced digital technologies such as cyber security, IT, and cloud enablement.</p>
<p>
Today, we employ 1500 people in over 30 countries, with customers in the maritime, energy, and humanitarian sectors. We believe in creating a culture where you can develop and thrive. Our commitment to excellence drives our success.</p><p></p><div><p><br>
Send this to a friend</p></div></div></div><div></div><div><div><div>
Job
<br>
United Arab Emirates, Dubai</div></div><h1 class="jobSectionHeader"><b>
Job</b><br>
<b>Customer Solution Engineer (CSE)</b></h1><b>
United Arab Emirates, Dubai &ndash; Full time &ndash; Apply before 03.10.25</b><div></div><p>
As part of our global CSE team you will be the representative in Dubai. The CSe team is currently counting 15 people and we are hiring more in the coming months. our main purpose is focusing on possibilities and our capabilities to meet customer requirements. We supports Sales teams during technical and commercial discussions, understanding our customers&rsquo; needs and recommending the appropriate technical solutions. we collaborate woth our Engineering teams and product developers to find better customer solutions. When customers accept the chosen solution we hand it over to Delivery and Operations to ensure proposed solutions can be built, delivered and supported once contract is signed<br>
hand over won contracts (together with Sales).</p>
<p><b>
Main tasks</b></p>
<ul>
<li>In conjunction with the sales and business development teams, develop and execute the digital sales strategy for target accounts</li>
<li>Execute proof of concepts designed to prove out both the technology and the value offered by Marlink</li>
<li>Drive the customers' solution internally through other departments, i.e., Engineering and Products, as well as through external vendors when needed, including coordination with Sales and Pricing teams</li>
<li>Drive technical preparation of quotations and offers (design, architecture, proposal writing, customer presentation)</li>
<li>Finding bespoke technical solutions and creating technical and commercial proposals meeting customer requirements, focusing on cyber security solutions, IT &amp; Cloud, and IOT.</li>
<li>Customizing proposals covering required technologies and services, mainly managed services, but also system integration and reselling when required</li>
</ul>
<p><b>Qualifications and personal skills</b></p>
<ul>
<li>Bachelor&rsquo;s in engineering/computer science or equivalent experience.</li>
<li>Ability to understand technical situations and build an overall technical approach.</li>
<li>2&ndash;3+ years&rsquo; or more presales or solution design experience with strong cybersecurity expertise.</li>
<li>Experience in connectivity, networking/SD-WAN, IT/IoT, and managed/professional services.</li>
<li>Proficiency in proposal writing, architecture/design creation, and customer presentations.</li>
<li>Fluent in English; additional regional languages are an asset.</li>
<li>Sales-driven and customer-centric, able to cater for both technical and commercial needs of the client.</li>
<li>Good communication al skills with ability to listen to and understand customer needs.</li>
<li>Comfortable working with large enterprises with multiple decision-makers.</li>
<li>Actively shares information and knowledge within the organization.</li>
</ul>
<p><b>We offer</b></p>
<ul>
<li>Flexible hybrid work situation with home office option</li>
<li>Marlink Training Academy for professional and personal development</li>
<li>International mobility</li>
<li>Equal opportunities employer ( we encourage women to apply)</li>
<li>Cultural diversity</li>
<li>Attractive working environment in an international telecommunication and managed services company</li>
<li>Employee social events</li>
</ul>
<p>You need a valid passport and ability to travel internationally. Our working language is English. We are represented in most time zones. The position reports to the team lead.</p></div></div><div></div>

Customer Solution Engineer (CSE)

Salesforce

<div>
 <em>
  To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.
  <br/>
  <br/>
 </em>
 Job Category
 <br/>
 <br/>
 Sales
 <br/>
 <br/>
 Job Details
 <br/>
 <br/>
 <strong>
  About Salesforce
  <br/>
  <br/>
 </strong>
 Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn&rsquo;t a buzzword &mdash; it&rsquo;s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.
 <br/>
 <br/>
 Ready to level-up your career at the company leading workforce transformation in the agentic era? You&rsquo;re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.
 <br/>
 <br/>
 <ul>
  <li>
   As an Account Solution Engineer, also known as a "Presales Consultant," "Sales Consultant", &rdquo;Pre -Sales Engineer&rdquo; , &ldquo;Sales Engineer&rdquo; or "SE", you'll be a key player in the sales cycle, delivering thought leadership and owning solutions to enhance our customers' experience.
   <br/>
   <br/>
  </li>
 </ul>
 You'll collaborate with colleagues, support our sales team, and translate business objectives into compelling recommendations. With your technical and sales skills, you'll present our product offerings, address objections, and inspire confidence in our technology infrastructure.
 <br/>
 <br/>
 The Account Solution Engineer will act as a trusted advisor to our customers while aiding the customer&rsquo;s transformational journey.
 <br/>
 <br/>
 <strong>
  Responsibilities
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Coordinate and lead the entire solution cycle through close collaboration with other teams.
  </li>
  <li>
   Understand the customer&rsquo;s needs, and establish Salesforce&rsquo;s product as the best solution that solves unique challenges.
  </li>
  <li>
   Convey a deep understanding of the client&rsquo;s industry and technology as it pertains to Salesforce&rsquo;s solutions.
  </li>
  <li>
   Develop and deliver innovative custom solutions, build and present customized demos of Salesforce products including solution concepts to key decision-makers to address their business issues and needs showing business value.
  </li>
  <li>
   Participate in all appropriate product, sales, and procedural training and certifications to acquire and maintain the knowledge vital to be effective in the position.
  </li>
  <li>
   Attain quarterly and annual objectives assigned by management.
  </li>
  <li>
   Respond efficiently to RFPs.
  </li>
  <li>
   Lead the technical side of the sales cycle.
  </li>
  <li>
   Have a strong curiosity about growing your career and participating in our internal training programs and mentorship initiatives.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Required Qualifications
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Experience implementing Digital Transformation strategies and delivering increased success to their customers in regulated Industries.
  </li>
  <li>
   Track record of solution engineering, consultancy, delivery, or training success for an enterprise software solution organization. We are open to a variety of backgrounds for the role.
  </li>
  <li>
   Proven oral, written, presentation, and interpersonal communication and relationship skills.
  </li>
  <li>
   Proven time management skills in a dynamic team environment.
  </li>
  <li>
   Ability to work as part of a team to tackle problems in dynamic, energising environments.
  </li>
  <li>
   Inquisitive, practical, and passionate about technology and sharing knowledge.
  </li>
  <li>
   Loves to be the first to know something and to understand why and how things happen.
  </li>
  <li>
   Good at searching out information and experimenting, love to concentrate on a particular topic, and tackle puzzles.
  </li>
  <li>
   Good at explaining ideas and finding ways to keep people&rsquo;s attention.
  </li>
  <li>
   Willing and able to travel occasionally.
  </li>
  <li>
   Experience will be evaluated based on alignment to the core competencies for the role (e.g. extracurricular leadership roles, military experience, volunteer work, etc.).
  </li>
  <li>
   Fluency in Arabic and English.
   <br/>
   <br/>
  </li>
 </ul>
 Unleash Your Potential
 <br/>
 <br/>
 When you join Salesforce, you&rsquo;ll be limitless in all areas of your life. Our benefits and resources support you to find balance and
 <em>
  be your best
 </em>
 , and our AI agents accelerate your impact so you can
 <em>
  do your best
 </em>
 . Together, we&rsquo;ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future &mdash; but to redefine what&rsquo;s possible &mdash; for yourself, for AI, and the world.
 <br/>
 <br/>
 Accommodations
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 <br/>
 If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form.
 <br/>
 <br/>
 Posting Statement
 <br/>
 <br/>
 Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that&rsquo;s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications &ndash; without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.
</div>


Service Cloud Principal Specialist Solution Engineer

Microsoft

<div></div><div><h1 class="jobSectionHeader"><b>Sr. Digital Solution Engineer - Data &amp; AI</b></h1><div><div><p>
Bangalore, Karnataka, India</p></div></div><p></p><div><div><div><div><br>
Date posted</div><div><b>
Sep 04, 2025</b></div></div></div><div><div><div>
Job number</div><div><b>
1864085</b></div></div></div><div><div><div>
Work site</div><div><b>
Up to 50% work from home</b></div></div></div><div><div><div>
Travel</div><div><b>
25-50</b><b> </b><b>%</b></div></div></div><div><div><div>
Role type</div><div><b>
Individual Contributor</b></div></div></div><div><div><div>
Profession</div><div><b>
Digital Sales and Solutions</b></div></div></div><div><div><div>
Discipline</div><div><b>
Digital Solution Engineering</b></div></div></div><div><div><div>
Employment type</div><div><b>
Full-Time</b></div></div></div></div><div></div><div><div><div><h3 class="jobSectionHeader"><b>
Overview</b></h3><div><div>
Are you passionate about AI and eager to transform the IT landscape? Join our dynamic Cloud &amp; AI technical team as we lead the charge in AI transformation! As trusted technical advisors, we help customers modernize their infrastructure, optimize operations, and drive innovation with Cloud &amp; AI's cutting-edge AI capabilities. Whether it's migrating and modernizing estates to be AI-ready, accelerating innovation with AI agents and platforms, empowering development teams with AI, or unifying and modernizing data estates, we help customers build technology solutions to achieve their business needs.</div><div>
At Small Medium Enterprises and Channel (SME&amp;C), we are leading a high-growth, AI-powered global sales team&mdash;one that is deeply connected to our partners and driven by customer success. By uniting our Small Medium Business, Corporate, Strategy, and Partner teams, we are unlocking the largest customer opportunity, backed by the industry&rsquo;s most significant investments. Leveraging the power of AI and our extensive partner ecosystem, we are redefining how businesses of all sizes adopt technology to drive growth and innovation.</div><div>
SME&amp;C is more than a sales organization&mdash;it&rsquo;s a culture of innovation, opportunity, and inclusivity. Here, you&rsquo;ll be part of a diverse, high-performing, and customer-obsessed team where collaboration, connection and continuous learning fuel everything we do. If you thrive in a fast-paced, digital-first environment and are eager to make a meaningful impact, explore how SME&amp;C can be the next step in your career. Together, we are shaping the future of business. If you're ready to make a significant impact and drive AI transformation, we invite you to join us and be part of this exciting journey!</div></div></div></div><div><div><h3 class="jobSectionHeader"><b>
Qualifications</b></h3><div><div>
Master's Degree in Computer Science, AI, Data Science or related field AND 1+ year(s) technical pre-sales or technical consulting experience OR Bachelor's Degree in Computer Science, Information Technology, or related field AND 2+ years technical pre-sales or technical</div><div>
consulting experience OR 3+ years technical pre-sales or technical consulting experience OR equivalent experience.</div><div><b>
Additional or preferred qualifications</b></div><ul><li>
4+ years technical pre-sales, technical consulting, or technology delivery, or related experience OR equivalent experience.</li><li>
2+ years experience with cloud and hybrid, or on premises infrastructures, architecture designs, migrations, industry standards, and/or technology management.</li><li>
Drive technical sales by using technical demos, proofs of concept, and technical architecture accelerators to influence solution design and enable deployments.</li><li>
Lead architecture sessions and technical workshops to accelerate Azure adoption.</li><li>
Build trusted relationships with platforms leads to co-design secure, scalable solutions.</li><li>
Resolve technical blockers by collaborating with engineering and sharing customer insights.</li><li>
Maintain expertise on AI Technologies. Understands the concepts of AI and GenAI and can articulate to larger audience including CXO</li><li>
Deeper knowledge of ML and Analytics</li></ul></div></div></div><div></div><div><div><h3 class="jobSectionHeader"><b>
Responsibilities</b></h3><div><div><b>
Requirement:</b></div><div>
Anticipates customer needs and issues through data gathering. Uses knowledge of customer context and solution or portfolio expertise to build credibility with customers. Ensures technical wins for core technologies by independently driving technical discussions with customers. Engages in partner sell-with scenarios by collaborating with partners to carry out technical engagement activities and acting as a source of trusted partner knowledge. Supports partner technical capacity by identifying resources to scale and aligning with Microsoft training offerings. Shares competitive insights from customer sessions with colleagues and escalates competitive situations to influence compete strategies. Provides strategic, technical input based on Microsoft capability at the account level to contribute to strategy development.</div><div><b>
Technical Communication: </b>The ability to adapt communications around different technologies, products, and services to the audience's level of understanding.</div><div><b>
Demonstrating Microsoft Solution Capabilities: </b>Demonstrating the capabilities of Microsoft solutions effectively to showcase their value to customers. Applying technical architectures to client scenarios, illustrating how Microsoft technology can address their unique challenges, and collaborating with partners in sell-with scenarios to leverage the partner ecosystem.</div><div><b>
Building Stakeholder Relationships:</b>Building and nurturing strong, long-term relationships with clients and stakeholders to foster trust and enhance customer satisfaction.</div><div><b>
Scale Customer Engagements</b></div><div>
Ensures technical wins for core technologies by independently driving technical discussions with customers. Improves customer interactions through feedback and observation.</div><div>
Uses knowledge of customer context and solution or portfolio expertise to build credibility with customers.</div><div>
Engages other resources, leveraging basic resource knowledge, for key areas of technology as needed to overcome technical blockers on assigned technology set.</div><div>
Anticipates customer needs and issues through data gathering.</div><div><b>
Responsibility:</b></div><div>
Consumes and leverages readiness materials to expand domain knowledge and practices expertise by communicating with customers, partners, and senior colleagues to expand knowledge of architecture.</div><div><b>
Build Strategy</b></div><div>
Provides strategic, technical input based on Microsoft capability at the account level to contribute to strategy development.</div><div>
Shares competitive insights from customer sessions with colleagues and escalates competitive situations to influence compete strategies.</div><div>
Tailors Microsoft messaging to audience and captures and shares customer feedback using knowledge of specific Microsoft solutions and their context in a competitive landscape.</div><div><b>
Leverage Partner Ecosystem</b></div><div>
Engages in partner sell-with scenarios by collaborating with partners to carry out technical engagement activities and acting as a source of trusted partner knowledge.</div><div>
Supports partner technical capacity by identifying resources to scale and aligning with Microsoft training offerings.Solution Design and Proof</div><div>
Expands awareness of and begins practicing digital transformation sales methodologies (e.g., challenger sales).</div><div>
Demonstrates and oversees demonstrations (e.g., architectural design sessions, proof of concept [POC] sessions) of solutions based on specific Microsoft products through initial engagements. Leverages partner/customer teams as needed to prove product capabilities and integration into customer environment.</div><div>
Presents and applies reference architectures to partners or customers for their technology sets.</div></div></div></div></div><div></div><div><div><div>
Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.</div></div><div><div><div>
&#60116;</div>Industry leading healthcare</div><div><div>
&#59326;</div>Educational resources</div><div><div>
&#59628;</div>Discounts on products and services</div><div><div>
&#60157;</div>Savings and investments</div><div><div>
&#63586;</div>Maternity and paternity leave</div><div><div>
&#59927;</div>Generous time away</div><div><div>
&#60241;</div>Giving programs</div><div><div>
&#61396;</div>Opportunities to network and connect</div></div></div><div></div><div><div><div>
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Sr. Digital Solution Engineer - Data & AI

Whatfix

<div><p><b>Who are we?</b></p>
<p>
Whatfix is a leading global B2B SaaS organization and the largest pure-play enterprise digital adoption platform solution provider.</p>
<p>
Utilizing GenAI technology, Whatfix enhances all stages of software deployment with application simulation, product analytics, and digital adoption, driving business outcomes such as increased revenue win rates, cost reduction, risk compliance, enhanced productivity, and improved user experience.</p>
<p>
Whatfix has seven offices across the US, India, UK, Germany, Singapore, and Australia and a presence across 40+ countries.</p>
<p><b>
Customers</b>: 700+ enterprise customers, including over 80 Fortune 500 companies such as Shell, Microsoft, Schneider Electric, and UPS Supply Chain Solutions.</p>
<p><b>
Investors</b>: Raised a total of ~$270 million. Most recently Series E round of $125 Million led by Warburg Pincus with participation from existing investor SoftBank Vision Fund 2. Other investors include Cisco Investments, Eight Roads Ventures (A division of Fidelity Investments), Dragoneer Investments, Peak XV Partners, and Stellaris Venture Partners.</p>
<ul>
<li><p>With over 45% YoY sustainable annual recurring revenue (ARR) growth, Whatfix is among the &ldquo;Top 50 Indian Software Companies&rdquo; as per G2 Best Software Awards.</p>
</li>
<li><p>Recognized as a &ldquo;Leader&rdquo; in the digital adoption platforms (DAP) category for the past 4+ years by leading analyst firms like Gartner, Forrester, IDC, and Everest Group.</p>
</li>
<li><p>The sole vendor named as Customers&rsquo; Choice: 2024 Gartner&reg; Voice of the Customer for Digital Adoption Platform Report. We also boast a star rating of 4.6 on G2 Crowd 4.5 on Gartner Peer Insights and a high CSAT of 99.8%</p>
</li>
<li><p>Highest-Ranking DAP on 2023 Deloitte Technology Fast 500&trade; North America for Third Consecutive Year</p>
</li>
<li><p>Won the Silver for Stevie's Employer of the Year 2023 &ndash; Computer Software category and also recognized as Great Place to Work 2022-2023</p>
</li>
<li><p>Only DAP to be among the top 35% companies worldwide in sustainability excellence with EcoVadis Bronze Medal</p>
</li>
</ul><p><b>Job Summary:</b></p>
<p>
We are seeking a dynamic and experienced Solutions Engineering Lead to lead a high-performing team of 7&ndash;10 Solutions Engineers. In this role, you will be responsible for mentoring the team, driving customer-centric solution implementations, and ensuring the successful delivery of technical solutions that promote user adoption and maximize customer value. You will play a critical role in shaping the strategy, execution, and growth of our Solutions function.</p>
<p><b>
Key Responsibilities:</b></p>
<ul>
<li><p>Lead, coach, and develop a team of 5&ndash;10 Solutions Engineers, fostering a culture of excellence, accountability, and continuous improvement.</p>
</li>
<li><p>Manage solution design, deployment, and customer onboarding to ensure timely, scalable, and high-impact implementations.</p>
</li>
<li><p>Collaborate closely with Product, Engineering, Customer Success, and Sales to deliver solutions aligned with client goals and product capabilities.</p>
</li>
<li><p>Champion user engagement strategies and drive the development of best practices that improve adoption and overall customer experience.</p>
</li>
<li><p>Build and maintain strong relationships with customers and internal stakeholders to advocate for customer needs and long-term success.</p>
</li>
</ul><p><b>Qualifications:</b></p>
<ul>
<li><p>5+ years of experience in a Solutions Engineering, Implementation, or Technical Consulting role, including experience in a team leadership capacity.</p>
</li>
<li><p>Understanding of the fundamentals of front-end development</p>
</li>
<li><p>Hands-on experience with HTML5, CSS3 (Animation, Grid, Flexbox), vanilla JavaScript(ES5, ES6 and beyond) would be great to have.</p>
</li>
<li><p>Bachelors in Computer Science or a related field is strongly preferred</p>
</li>
<li><p>Proven success in leading teams within SaaS, enterprise software, or digital adoption platforms.</p>
</li>
<li><p>Deep understanding of user experience, digital transformation, and customer success methodologies.</p>
</li>
<li><p>Excellent communication, collaboration, and stakeholder management skills.</p>
</li>
<li><p>Demonstrated ability to prioritize in a fast-paced, evolving environment while maintaining attention to detail.</p>
</li>
<li><p>Passion for innovation, problem-solving, and delivering measurable customer impact.</p><br>
<h4 class="jobSectionHeader"><b>
Soft Skills:</b></h4>
<ul>
<li><p>Strong problem-solving and critical-thinking skills.</p>
</li>
<li><p>Excellent communication and collaboration abilities.</p>
</li>
<li><p>Ability to work in a fast-paced environment and manage multiple priorities effectively.</p>
</li>
</ul><p>Note:</p>
<ul>
<li><p>At Whatfix, we thrive on the power of collaboration, innovation, and human connection. We strongly believe that working together in our office (five days a week) fosters open communication, builds a sense of community, and fuels innovation. This ensures open communication, strengthens our sense of community, and enables us to achieve our collective goals effectively.</p>
</li>
<li><p>At Whatfix, we deeply value collaboration, innovation, and human connection. We believe that being together in the office five days a week fosters open communication, strengthens our sense of community, and accelerates innovation&mdash;ultimately helping us achieve our goals more effectively.</p>
</li>
<li><p>At the same time, we recognize the importance of flexibility in balancing personal and professional priorities. To support this, we offer the option to work from home up to two days per month.</p>
</li>
<li><p>In any situation that requires additional flexibility, we&rsquo;re open to considering exceptions on a case-by-case basis to ensure you&rsquo;re supported in managing both work and life seamlessly.</p>
</li>
<li><p>We strive to live and breathe our Cultural Principles and encourage employees to demonstrate some of these core values - Customer First; Empathy; Transparency; Fail Fast and scale Fast; No Hierarchies for Communication; Deep Dive and innovate; Trust is the foundation; and Do it as you own it.</p>
</li>
<li><p>We are an equal opportunity employer and value diverse people because of and not in spite of the differences. We do not discriminate on the basis of race, religion, color, national origin, ethnicity, gender, sexual orientation, age, marital status, veteran status, or disability status</p></li></ul></li></ul></div>

Lead Solution Engineer

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