solutions architect

Valuelabs

Job Description We're looking for a highly skilled and motivated Senior Solution Architect to lead the design and implementation of complex solutions across multiple domains. As a Senior Solution Architect, you'll be responsible for designing systems with high availability, reliability, and security, while ensuring alignment with business goals and technical feasibility. You'll work closely with cross-functional teams to deliver complete and self-sufficient solutions that meet customer experience, business requirements, and performance expectations. Key Responsibilities: <ol> <li> Design and Implement Scalable Solutions: Design systems with high availability, reliability, and security to protect sensitive data and maintain operational integrity that can efficiently handle large-scale API and event-based workloads.</li> <li> Collaborate with Cross-Functional Teams: Work closely with cross-functional teams to ensure designs meet business requirements, customer experience, and performance expectations.</li> <li> Stay Ahead of the Curve: Stay up-to-date with the latest advancements in architecture trends and patterns to recommend and incorporate cutting-edge solutions.</li> <li> Lead by Example: Provide technical leadership and guidance to junior architects and developers, and mentor them to grow their skills and expertise.</li> <li> Deliver Results: Deliver complete and self-sufficient solutions and/or design documents within agreed timelines, and contribute to building reliable and resilient platforms.</li> </ol> Requirements: <ol> <li>8+ years of experience designing cloud native microservices applications.</li> <li>Experience with building end-to-end design patterns and solutions.</li> <li>Experience in designing cloud native microservices container-based applications.</li> <li>Deep understanding of architectural patterns like microservices, saga, pub-sub, circuit-breaker, etc.</li> <li>Good understanding of API gateways, authorization protocols, IDP, etc.</li> <li>Good understanding of CICD, Openshift, Azure cloud services.</li> <li>Good experience of enterprise architecture tools (Enterprise Architect), data modeling tools.</li> <li>Delivery-focused while ensuring the right balance of customer experience, business requirements, performance, reliability, and security.</li> <li>High energy, enthusiasm, and passion.</li> <li>Excellent analytical and critical thinking skills.</li> <li>Excellent stakeholder, time management, and expectation management skills.</li> <li>Autonomous decision-making ability with minimal guidance.</li> <li>High learning potential.</li> <li>Ability to coach and mentor associate/junior architects.</li> </ol> What We Offer: <ul> <li> Opportunities for Growth and Development: We're committed to helping you grow your skills and expertise, and provide opportunities for professional development and advancement.</li> <li> Collaborative and Dynamic Work Environment: We're a collaborative and dynamic team that's passionate about innovation and customer experience.</li> <li> Recognition and Rewards: We recognize and reward outstanding performance, and provide opportunities for recognition and celebration of your achievements.</li> </ul>

Solutions Architect

Outliant

<div>About us:
Ignite Visibility is an award-winning, technology-enabled digital marketing agency, recognized for our cutting-edge approach to product creation and performance marketing.
We&rsquo;re a powerhouse of innovation, driven by a team of strategists, creators, and engineers who work remotely and thrive in a diverse, fast-paced environment. Our mission is simple: deliver best-in-class results through bold thinking and strategic digital solutions that make a real impact.
Recently, Ignite Visibility has expanded through the strategic acquisition of Outliant, integrating their exceptional product and website development expertise into our collective.
While you may still see Outliant email addresses from hiring managers, please note that all positions are now part of Ignite Visibility. We continue to live by a culture that inspires excellence, values ingenuity, and empowers every team member to push boundaries and deliver seamless digital experiences.
Join Ignite Visibility, where visionary ideas lead to exceptional growth and impactful results!
About the role: 
We&rsquo;re looking to hire a full-time remote Solutions Architect II for Webflow-based projects. You'll be empowered to define your own work and set the technical vision for assigned projects.
Given broad business direction, you'll generate new frameworks, concepts, and methodologies within the solution architecture field. You'll be responsible for crafting your own roadmap and creating challenging yet achievable projects, fostering an environment of continuous learning and growth.
This role requires working in EST (Eastern Standard Time).
Seniority Level: Senior Level
Responsibilities:<ul><li>
Strategic Collaboration: Collaborate with stakeholders across various departments to understand their needs and challenges at a strategic level.</li><li>
Complex Requirements Analysis: Analyze complex business requirements and translate them into innovative and future-proof technical solutions.</li><li>
Concept Generation: Generate and promote new concepts, principles, and methods within the solution architecture discipline.</li><li>
Solution Design and Architecture: Design and architect highly scalable, secure, and cost-effective solutions, considering emerging technologies and industry best practices.</li><li>
Technology Integration: Select and integrate cutting-edge technologies (hardware, software, cloud) to build robust and efficient solutions, including React, Node.js, Webflow, Google Tag Manager, and Google Analytics.</li><li>
Technical Documentation: Develop and maintain comprehensive technical documentation to ensure knowledge transfer and ongoing solution effectiveness.</li><li>
Presentation Leadership: Lead presentations and discussions, effectively defending your proposed solutions to both technical and non-technical audiences.</li><li>
Implementation Collaboration: Collaborate with development teams to ensure seamless implementation of your designed solutions.</li><li>
Optimization Identification: Identify opportunities for optimization within existing systems and propose innovative solutions to improve overall efficiency.</li><li>
Emerging Technologies Monitoring: Stay at the forefront of emerging technologies, actively evaluating and integrating them into your solution strategy.</li><li>
Mentorship and Knowledge Sharing: Mentor junior Solution Architects and share your expertise by contributing to internal knowledge sharing initiatives.</li><li>
Team Leadership Experience: Demonstrated experience leading and guiding teams to achieve project and organizational goals.</li></ul>
Requirements:<ul><li>
Minimum 7 years of experience in solution architecture or a related technical role (e.g., software development, DevOps, systems engineering).</li><li>
Hands-on experience with ReactJS and Node.js.</li><li>
3-5 years of experience in solution design and implementation, with expertise in a specific domain (e.g., cloud computing, security).</li><li>
Proven track record of successfully leading and executing complex technical projects.</li><li>
Mastery of a broad range of technical skills relevant to the role, including cloud computing, enterprise architecture, and IT security.</li><li>
Strong ability to generate innovative solutions and develop new approaches within the solution architecture field.</li><li>
Strong communicator who can bridge the gap between technical and non-technical audiences.</li><li>
Exceptional analytical and problem-solving skills, with the ability to think strategically and consider long-term implications.</li><li>
Experience implementing and managing Google Tag Manager and Google Analytics for web projects.</li><li>
Certification in solution architecture (e.g., AWS/Azure Solutions Architect or Google Cloud Certified Professional Cloud Architect) is a plus.</li><li>
Experience with enterprise integration patterns and best practices.</li><li>
Hands-on experience with cloud platforms, preferably AWS.</li><li>
Strong understanding of microservices architecture and containerization technologies (e.g., Docker, Kubernetes).</li><li>
Ability to create and maintain comprehensive documentation of architecture designs and solutions.</li><li>
Experience with automation and orchestration tools.</li><li>
Familiarity with compliance and regulatory requirements (e.g., GDPR, HIPAA).</li><li>
Strong leadership skills with the ability to influence and guide technical teams.</li><li>
Ability to stay current with emerging technologies and industry trends.</li><li>
Experience in managing stakeholder expectations and delivering high-quality solutions on time and within budget.</li><li>
A personal computer with stable internet connection.</li></ul>
What&rsquo;s in it for you?
As a full-time member of our team, you&rsquo;ll enjoy:<ul><li>
Paid Time Off.</li><li>
Non-working holidays per country of residence.</li><li>
Pro-rated 13th-month bonus in select regions.</li><li>
Salary increases and performance-based bonuses.</li><li>
Referral bonuses.</li><li>
Monthly internet stipend.</li><li>
Fun and casual work environment.</li><li>
Employee engagement activities and virtual gatherings.</li><li>
We are a diverse, global team!
</li></ul>Important Notice
To ensure the legitimacy of job opportunities, we strongly recommend that you solely rely on positions posted here on our official website: outliant.com/careers.
All our current job openings require video interviews conducted in either or both synchronous (via Google Meet) and asynchronous (via HireFlix) formats. Kindly refrain from accepting offers that appear suspicious. For any inquiries or concerns, feel free to reach out to us via email at recruitment@outliant.com.
Please be assured that we are fully committed to maintaining integrity in our hiring process.</div>

Solutions Architect II

Emperos DMCC

The NetSuite Solution Architect will be responsible for coordinating, designing, implementing, and optimizing scalable NetSuite ERP solutions that align with business objectives and operational processes. This role acts as the technical and functional expert, bridging the gap between business needs and system capabilities, ensuring efficient end-to-end process integration across the business functions.Key Responsibilities1. Solution Design &amp; Architecture&middot; Lead the design of scalable, integrated NetSuite ERP solutions that support core business processes.&middot; Translate business requirements into functional and technical specifications.&middot; Develop solution blueprints, integration models, and system configuration strategies.&middot; Ensure that the architecture aligns with enterprise IT standards and future scalability needs.2. Implementation &amp; Deployment&middot; Oversee the implementation of new modules, enhancements, and system integrations.&middot; Lead system configuration, customization, and testing activities.&middot; Collaborate with implementation partners, developers, and business stakeholders to ensure smooth deployment.&middot; Drive data migration strategy, ensuring data integrity and accuracy.3. System Optimization &amp; Support&middot; Conduct regular system assessments to identify areas for performance optimization.&middot; Recommend and implement automation, workflow improvements, and advanced reporting capabilities.&middot; Manage and resolve escalated issues, ensuring minimal business disruption.&middot; Maintain system documentation, process maps, and knowledge bases.4. Stakeholder Engagement&middot; Partner with Sales, Customer Service, Finance, Operations, Supply Chain, HR, and other departments to understand evolving needs.&middot; Act as a trusted advisor to leadership for ERP-related strategy, roadmap, and governance.&middot; Provide training and mentoring to internal NetSuite users and administrators.5. Integration &amp; Technology Management&middot; Design and oversee integrations between NetSuite and third-party applications (CRM, HRMS, eCommerce, BI tools, etc &ndash; if any).&middot; Evaluate and recommend NetSuite modules, plug-ins, and best practices to enhance functionality.&middot; Collaborate with developers to ensure proper use of Suite APIs.Qualifications&middot; Bachelor&rsquo;s degree in Information Technology, Computer Science, Finance, Business Administration, or related field.&middot; NetSuite Certification (Administrator, ERP Consultant, or SuiteFoundation) preferred.Experience&middot; 7+ years of experience with NetSuite ERP design and implementation.&middot; Proven track record as a NetSuite Solution Architect or Senior Functional Consultant.&middot; Strong experience in the following modules Sales, Financials, Procurement, Inventory, Projects, Manufacturing, and CRM.&middot; Hands-on experience with SuiteScript (1.0/2.0), SuiteFlow, SuiteTalk (Web Services), and integration tools (e.g., Dell Boomi, Celigo, MuleSoft).&middot; Experience in end-to-end ERP implementations across multi-subsidiary or multi-country environments.&middot; Experience in industries such as Construction, Real Estate, Manufacturing.&middot; Familiarity with other enterprise systems (Salesforce, Power BI, etc.).&middot; Change management and process reengineering experience.Skills &amp; Competencies&middot; Strong business process understanding (Sales, Customer Service, Finance, Procurement, SCM, Project Accounting).&middot; Excellent problem-solving, analytical, and communication skills.&middot; Ability to manage multiple projects and priorities in a dynamic environment.&middot; Leadership capability to guide cross-functional teams and vendors.Job Type: Full-timeExperience:<ul><li>NetSuite Solutions Architect: 5 years (Required)</li></ul>

NetSuite Solutions Architect

Kimberlite

<div><h2 class="jobSectionHeader">Principal Solutions Architect &ndash; NetSuite</h2>
About Kimberlite Partners, LLC 
At Kimberlite Partners, we help businesses get more from NetSuite &mdash; faster deployments, seamless integrations, and support that actually solves problems. As a certified NetSuite Alliance Partner, we deliver practical ERP solutions tailored to how your business runs &mdash; not how software thinks it should. 
We specialize in NetSuite services for:<ul><li>
Software &amp; SaaS Companies &mdash; streamline billing, subscriptions, and operations</li><li>
Professional Services Firms &mdash; manage projects, resources, and margins with clarity</li><li>
Manufacturing &amp; Distribution &mdash; gain control over inventory, fulfillment, and supply chain</li><li>
Fire &amp; Life Safety Companies &mdash; meet industry-specific needs with custom workflows</li></ul>
Our team includes the original leaders behind Demand Solutions Group (DSG) &mdash; DSG multi-year NetSuite Solution Provider of the year winner and creators of the Managed Application Consulting (MAC) method. That means decades of hands-on ERP experience brought directly to your project. Whether you're implementing NetSuite for the first time or optimizing a live environment, we bring clarity, speed, and accountability to every step.<h2 class="jobSectionHeader">
Position Overview</h2>
As a Principal Solutions Architect, you will lead customer definition sessions, demonstrate NetSuite capabilities through iterative workshops, and translate business challenges into scalable, effective ERP solutions. You&rsquo;ll be both a strategic advisor and hands-on architect&mdash; guiding customers through discovery, design, and adoption, while ensuring that every solution delivers measurable business impact. 
This role is ideal for someone who thrives at the intersection of business process design, solution innovation, and change leadership.<h2 class="jobSectionHeader">
Key Responsibilities</h2>
Solution Leadership<ul><li>
Conduct discovery and definition sessions to deeply understand customer goals, processes, and challenges.</li><li>
Lead iterative solution workshops and software demos, translating customer requirements into tailored NetSuite solutions.</li><li>
Design and configure complex, multi-functional NetSuite environments that align with customer business processes and KPIs.</li><li>
Identify functional and technical gaps and create innovative solutions &mdash; whether through configuration, SuiteFlow, scripting, or integrations.</li></ul>
Change Management &amp; Customer Engagement<ul><li>
Act as a trusted advisor to guide customers through organizational and process change tied to ERP adoption.</li><li>
Communicate complex solution concepts clearly and confidently to both executive and functional audiences.</li><li>
Partner with customers to drive user adoption, ensuring successful go-lives and long-term satisfaction.</li></ul>
Collaboration &amp; Growth<ul><li>
Work closely with project managers, consultants, and developers to ensure aligned solution delivery.</li><li>
Support Sales and Leadership teams in scoping new opportunities and defining Statements of Work.</li><li>
Contribute to continuous improvement of Kimberlite methodologies and solution frameworks.</li></ul><h2 class="jobSectionHeader">
Required Skills and Experience</h2><ul><li>
8+ years of hands-on NetSuite functional consulting experience, including solution design, configuration, and delivery.</li><li>
Proven ability to lead definition sessions, demos, and design workshops with cross-functional customer teams.</li><li>
Strong track record of delivering complex, end-to-end NetSuite solutions (ERP, CRM, ARM, PSA, or similar).</li><li>
Deep understanding of business process design across one or more verticals (Software/SaaS, Services, Manufacturing, Distribution).</li><li>
Exceptional communication and presentation skills, with the ability to simplify complexity and drive consensus.</li><li>
Experience in change management &mdash; guiding organizations through system, process, and role transformation.</li><li>
Strong analytical and problem-solving skills.</li><li>
Bachelor&rsquo;s degree in Business, Computer Science, Engineering, or related field preferred.</li><li>
NetSuite ERP Consultant Certification a strong plus.</li><li>
Experience Advanced NetSuite Modules (e.g. ARM, SuiteProjects, EPM, CPQ, NSAW&hellip;) and project-based operations a plus.</li></ul><h2 class="jobSectionHeader">
Additional Information</h2><ul><li>
Location: Remote (US or India)</li><li>
If based in India, must be available to work CST US Hours (6:30 PM &ndash; 3:30 AM IST).</li></ul>
nf1Gbq7hJH</div>

Principal Solutions Architect

The Emirates Group

<div><h5 class="jobSectionHeader">Job Purpose
</h5>At Emirates, we believe in connecting the world, to and through, our global hub in Dubai; and in constantly innovating to ensure our customers 'Fly Better&rsquo;.
Emirates Group IT thrives on the dynamic nature of technology. Being pioneers in aviation innovation, we're always at the forefront, pushing boundaries. We're on the lookout for exceptional IT professionals to fortify our position as leaders in the industry. Embark on a journey with the world&rsquo;s largest international airline and become a vital part of our cutting-edge information and technology team as Principal Solutions Architect - Offer, Order &amp; Distribution.
As a Principal Solutions Architect , you will design, develop, and govern the solution architecture of the Group in alignment with corporate business and IT strategies, ensuring an appropriate balance between functional, service quality, systems management requirements, and business objectives. This necessitates engagement at the strategic enterprise level while also taking full responsibility for the solution architectures implemented by individual projects and programmes.
Join the Architecture team and propel global aviation technology into the future! As architects, we bridge ambitious business goals with purposeful technological solutions, working closely with business units to inspire and implement fit-for-purpose solutions. Our team handles projects ranging from incremental improvements to strategic overhauls across diverse global operations. We utilize modern technology stacks such as ReactJS, NodeJS, Java Microservices, Self-Service Integrations, and Open APIs, all underpinned by best practices in DevSecOps, Cloud, and modern engineering. If you're passionate about transforming technology, we invite you to apply and to make a significant impact on the future of aviation at the Emirates Group.
In this role you will:
<ul><li>Lead the definition and governance of new corporate and portfolio IT standards, guidelines, and practices by analysing and understanding the potential impact of competing technologies, assessing their strategic significance, defining their strategic role and scope, roadmap, relationship to existing standards, and periodically reviewing our entire IT estate in the context of those standards.
</li><li>Scout market and track technology advancements and new business innovations, determine how they relate to our IT strategy, existing standards, platforms, and patterns, and lead the work to amend existing assets or create new assets to reflect changes in the technology landscape. Showcase business value by executing Proof of Concepts by engaging relevant IT teams.
</li><li>Lead the solution architecture development for new initiatives, vendor solution acquisitions, and enhancement of existing systems, taking full responsibility for the quality of the architecture, including integration architecture by aligning to agile architecture development practices. Drive architecture decisions and be accountable for their implications in regard to solution costs, delivery schedules, application complexity, technical debt, and overall solution performance.
</li><li>Provide expert advice and lead solution design reviews for projects on technical and architectural standards, guiding them on the need to raise exception requests, develop new or amended standards, and on the appropriate use of architectural standards and patterns.
</li><li>Provide architecture and technology leadership to development teams by playing the lead architect/driver role in Teams of Teams or Agile/ Release Trains. In addition, be accountable for the overall architecture, solution discoveries, and strategic incubations by coordinating with peer architects and engineering teams.
</li><li>Manage, direct, inspire, and coach the work and capability of Solutions Architect and Senior Engineering resources as required, and engage in and lead a much wider virtual team of senior managers, technical and subject matter experts, and business managers.
</li><li>Own, manage, and maintain the architecture roadmap and runways of complex/large projects, technical products, environments, and/or platforms. Act as a product owner and be accountable for proactively identifying, prioritizing, and overseeing the development of technical enablers, technical debts, quality improvements, and application modernization activities.
</li></ul><h5 class="jobSectionHeader">Qualification
</h5>To be considered for the role, you must meet the below requirements:
<ul><li>A Degree or Honours (12+3) or equivalent in Computer Engineering, or Software Engineering.
</li><li>8 + years of experience in Information Technology, Architecture.
</li><li>Preferable certification in at least one of the areas: Cloud Architecture, IASA.
</li><li>Technical leadership in leading a group of technical architects and senior developers. Ability to influence delivery plans based on architecture and skills constraints.
</li><li>Comprehensive understanding of one or more technologies such as Java, ERP, Cloud, open source frameworks, low code platforms, Big data, BI, data warehouses, observability, automation, network and infrastructure, mobile &amp; frontend technologies, AI/ML, container management platforms, database, integration, digital workplace, DevOps. IoT, Blockchain, Web 3.0, contact center, mainframe, service management platforms, messaging, cyber security, etc.
</li><li>Understanding of agile software development methodologies such as SCRUM and Scaled Agile, and industry standard software modeling techniques such as ArchiMate, C4, and UML.
</li><li>Knowledge in architecture styles such as microservices, event-driven architecture, cloud native applications, and a well-architected framework for cloud and on-premise deployments. Knowledge of major systems architecture is needed to ensure that a robust and scalable solution is developed.
</li><li>Significant experience with major systems architecture is needed to ensure that a robust and scalable solution is developed.
</li></ul>Leadership Role : Yes
<h5 class="jobSectionHeader">Salary &amp; benefits
</h5>Join us in a management role and enjoy an attractive tax-free salary. On top of our generous travel benefits, including discounted flights and hotel stays around the world, this managerial role also has an excellent leave and healthcare package. That&rsquo;s on top of transport benefits, life insurance, and more. Find out what it&rsquo;s like to live and work in our fast-paced, cosmopolitan home city in the Dubai Lifestyle section of our website www.emirates.com/careers</div>

MongoDB

In this role, you will work on complex opportunities where analysis of situations or data requires an in-depth evaluation of various factors. You will:
<ul>
<li>Design and Architect: Design scalable and performant applications, systems and infrastructure for large software projects leveraging MongoDB.</li>
<li>Customer Advising and Value Articulation: Guide customers on architecture patterns and optimisation strategies for MongoDB, while clearly communicating its business value to the relevant stakeholders</li>
<li>Sales Partnership: Collaborate with the sales team to drive account success through account planning, opportunity prioritization/qualification and pipeline generation strategy, while taking ownership of the technical aspects (including but not limited to technical discovery, demos, proof of value, presentations, sizing and documentation)</li>
<li>Demand Generation: Proactively generate demand within the sales territory through self-driven technical initiatives, participation in events such as industry trade shows and account-based marketing events</li>
<li>Customer Success: Foster strong customer relationships, build champions and ensure customer success and satisfaction</li>
<li>Innovation and Improvement: Continuously seek opportunities to innovate and improve MongoDB solutions and processes (e.g. by relaying field feedback to the product team), as well as proactively mentor other Solutions Consulting team members </li>
<li>Personal Training and Development: Engage in ongoing training and professional development to stay abreast of MongoDB product suite as well as industry trends</li>
</ul>
 What you will learn: MongoDB Product Suite Mastery:
<ul>
<li>Core Database Server: Master the fundamentals and advanced features of MongoDB's core database</li>
<li>Atlas and Advanced Services: Gain expertise in Atlas (fully managed cloud database service), Atlas Stream Processing, Atlas Data Lake, Atlas Full-Text Search, Atlas Vector Search, and Charts</li>
<li>Relational Migrator: Learn to migrate from relational databases seamlessly</li>
</ul>
Market-Relevant Technologies:
<ul>
<li>Hyperscaler Ecosystem: Gain expertise in designing complex systems utilizing cloud services on hyperscaler platforms</li>
<li>Complementary Technologies: Enhance your skills with partner and complementary technologies such as Apache Kafka and Kubernetes</li>
</ul>
Modern Architecture Design:
<ul>
<li>Design Patterns and Methodologies: Embrace best practices in microservices, DevOps, cloud, and security</li>
<li>Cutting Edge RAG and AI Architectures: Help customers on their generative AI journey and working with industry leading partners in the space</li>
</ul>
Sales Techniques and Soft Skills:
<ul>
<li>Effective Communication: Master presentations, demonstrations, and whiteboarding</li>
<li>Client Interaction: Develop strategies for discovery and objection handling</li>
</ul>
 Industry Insights: <ul>
<li>Diverse Market Verticals: Gain exposure to a broad spectrum of interesting use cases across various industries</li>
</ul>

Senior Solutions Architect

Concentrix

<div>
 Job Title:
 
 
 IT Solutions Architect Role
 
 
 
 Job Description
 
 
 
 We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled.
 
 
 The global technology and services leader that powers the world&rsquo;s best brands, today and into the future. We&rsquo;re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we&rsquo;re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.
 
 
 In our Information Technology and Global Security team, you will deliver the latest technology infrastructure, transformative software solutions and industry-leading global security for our staff and clients. You will work with the best in the world to design, implement and strategize IT, security, application development, innovation, and solutions in today&rsquo;s hyperconnected world. You will be part of the technology team that is core to our vision of develop, build and run the future of Integrated Services.
 
 
 Our game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we&rsquo;re proud to be recognized with awards such as "World's Best Workplaces," &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.
 
 
 We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.
 
 
 Join us and be part of this journey towards greater opportunities and brighter futures.
 
 
 
 Role Description
 
 
 
 
 The IT Solutions mission is to deliver cost-effective integrated technology solutions, with our Global Concentrix Sales and Solution Architect teams, to our clients. You will
 
 
 
 <ul>
 <li>
 Act as Single point of contact for IT Solutions activities for Sales/Solutions organization
 </li>
 <li>
 Own the provision of one integrated IT Solution Offering covering IT Infrastructure and services inclusive of Information Security, Business Continuity, Network &amp; Voice Connectivity as well as IT Service Delivery Standards into our proposal submissions.
 </li>
 <li>
 Responsible for Developing an integrated solution design, incorporating Strategic Concentrix Products and optimizing costs across IT delivery platforms to meet client technology requirements.
 </li>
 <li>
 Accountable for providing high quality technical solutions that can be delivered quickly and efficiently at lowest risk.
 
 
 </li>
 </ul>
 
 Description of the Role:
 
 
 
 The Technology Solution Architect role will report into the team under the Concentrix Senior Vice President for IT solutions and account delivery.
 
 
 We are looking for a dedicated, ambitious, and self-driven Technology Solution Architect. As a Technology Solution Architect, you will work closely with our customers to understand their needs and build the technical high-level design that will meet their and Concentrix requirements.
 
 
 You will need to build relationships across teams (Presales, Architects, Infrastructure Shared Service Leaders, Product Owners, Project Management, Implementation teams), work and align with them, and get their agreement and approval on the proposed solutions.
 
 
 The Technology Solution Architect will be responsible for the definition and design of the technology solutions that will meet the needs of our client&rsquo;s technology requirements. You will act as a gateway to Concentrix diverse technical offers and options.
 
 
 As a Technology Solution Architect, you should be passionate professional that is able to explain technical details and requirements to a non-technical audience. You should also be results-driven and aspire to achieve specific goals.
 
 
 Ultimately, you should be able to provide technical, product and business knowledge to support the sales process, strengthen customer relationships and answer operational needs.
 
 
 Besides building strong relationships with customers, the Technology Solution Architect will focus on understanding clients' needs and goals and use that to introduce our company's products and services.
 
 
 
 Here's what a day on the role may look like:
 
 
 
 <ul>
 <li>
 Support sales management for account growth
 </li>
 <li>
 Work with presales teams during the RFP phase and support in defining the technical solution and architecture to propose.
 </li>
 <li>
 During the solution phase, develop a partnership with the client to evolve technological solutions to support their requirements.
 </li>
 <li>
 Manage customer expectations and lead them to the most suitable solution
 </li>
 <li>
 Analyze customers' needs and suggest upgrades or additional features to meet their requirements and drive stability and functionality
 </li>
 <li>
 Accountable for providing high quality technical solutions.
 </li>
 <li>
 Experience with multi-channel cloud based platforms in the area of Digital Transformation such as Amazon Connect, NICE CXOne, Genesys PureCloud, Natural Language Processing, intelligent based call deflection via IVRs, Speech/Text Analytics solutions, Automation via email/chat Bots.
 </li>
 <li>
 During solution phase, work with clients and Concentrix teams to define comprehensive and coherent solution:
 </li>
 <ul>
 <li>
 Design requirements that adhere to Concentrix Contact Center operational and security standards.
 </li>
 <li>
 Network definition: Client interconnexion, required routings, VLAN needs, etc.
 </li>
 <li>
 Contact center solution requirements: SIP trucking &amp; carriers, IVR needs and configuration, voice prompts, SVI, CTI, etc.
 </li>
 <li>
 Together with the client and operation, design, propose and defend from Business and end customer point of view contact flows.
 </li>
 <li>
 Define or confirm the Contact Center solution required integration with client or Concentrix tools.
 </li>
 <li>
 Identify and collect required tools (client or Concentrix) and define/advise the best way to access them.
 </li>
 <li>
 Validate the solution design with Global Architecture Network/Voice/Server team
 </li>
 </ul>
 <li>
 Collaborate closely with the security team to establish a robust data protection framework centered around client data. By proactively identifying and mitigating potential risks, we will ensure that we prioritizes the protection of client information.
 </li>
 <li>
 Document the scope of the project and the high-level architecture to be provided to Project management and Implementation team.
 </li>
 <li>
 Assure the right transfer of knowledge to all required teams.
 </li>
 <li>
 Assure at the end of the setup/implementation phase, all mandatory documentation exists, is conform to industry best practices and company expectations and provided to run team.
 </li>
 <li>
 Drive continuous improvement in IT Service Delivery by defining and enforcing best practices for Playbook creation, ensuring high-quality deliverables and alignment with overall service management objectives.
 
 
 </li>
 </ul>
 
 Required Skill Set:
 
 
 
 Great customer experience is at the core of our company's success, so you will play a crucial role in achieving our goals and objectives. We welcome candidates from diverse and atypical backgrounds, but we'd appreciate it if you have the following:
 
 
 <ul>
 <li>
 5 years (+) experience in contact center solutions/services
 </li>
 <li>
 Extensive knowledge of networks, telephony, security, domain, and application services
 </li>
 <li>
 Deep understanding of the business challenges facing organizations in relation to the contact center strategy and customer management
 </li>
 <li>
 Proven experience of solution architecture and solutioning in a multi-channel environment
 </li>
 <li>
 Desirable experience of automation and digital technologies
 </li>
 <li>
 Desirable experience of direct management of third-party providers and partners
 </li>
 <li>
 Strong, clear communicator both verbal and written.
 </li>
 <li>
 Team player
 </li>
 <li>
 Excellent organizational, time management and prioritization skills
 </li>
 <li>
 Ability to work on own initiative and within a team structure, making decisions where appropriate and within scope of role.
 </li>
 <li>
 Ability to use judgement and discretion.
 </li>
 <li>
 Ability to challenge and influence.
 </li>
 <li>
 Ability to initiate and drive through change.
 </li>
 <li>
 Ability to make commercially sound business decisions.
 </li>
 <li>
 Outstanding interpersonal and communication (verbal and written) skills being able to work in a transverse organization,
 </li>
 <li>
 Comfortable with direct responsibility and accountability,
 </li>
 <li>
 Ability to engage with IT teams in different regions and cultures, always understanding the diverse landscapes and pressures per region.
 </li>
 <li>
 Being curious and fast learning, allowing him/her to have a global technological vision,
 </li>
 <li>
 Support your business peers and work with them to become the trusted "go-to-person" for the client and the Concentrix team with any technology challenge or project.
 </li>
 <li>
 Solid technical background with preferable hands-on experience in Contact Center solutions &amp; Network
 </li>
 <li>
 An ability to grasp customers' needs, suggest timely solutions and know when to escalate and bring in extra resources.
 </li>
 <li>
 Strong analytical and problem-solving skills
 </li>
 <li>
 Must be able to multi-task and work well under pressure.
 </li>
 <li>
 Strong sense of urgency, organization, accountability, and attention to detail.
 </li>
 <li>
 Experience in managing multiple stakeholders and projects.
 </li>
 <li>
 A listener who is customer-oriented and attentive to their needs
 </li>
 <li>
 Critical thinker and problem-solving skills
 </li>
 <li>
 Ability to work early or late hours to participate in Business and technical activities.
 </li>
 <li>
 Degree in Computer, Science or relevant field
 
 
 </li>
 </ul>
 
 Disclaimer
 
 
 
 The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.
 
 
 Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic
 
 
 Location:
 
 
 TUR - KAGITHANE1 - MERKEZ MAHALLESI AYAZMA CADDESI PAPIRUS PLZ. DIS KAPI NO:37, IC KAPI NO: 2 KAG
 
 
 Language Requirements:
 
 
 English, Turkish
 
 
 Time Type:
 
 
 Full time
 
 
 
 If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents
 
 
 
 
 R1630107
 
</div>

IT Solutions Architect Role

Search 10000+ Solutions architect jobs near you this November. New roles added regularly across leading industries. Apply today.

10000 solutions architect jobs NEAR_ME

Solutions Architect

Solutions Architect II

NetSuite Solutions Architect

Principal Solutions Architect

Principal Solutions Architect

Senior Solutions Architect

IT Solutions Architect Role