solutions manager

Jazeera Airways

<p></p><div><p>The Adobe Solutions Manager is a pivotal leader in orchestrating seamless, personalized digital experiences across web and mobile channels. We are seeking a highly skilled Adobe Experience Cloud Specialist to design, implement, and optimize enterprise-grade digital experiences. The role requires deep expertise across Adobe Experience Cloud solutions, API integrations, and data-driven personalization. The ideal candidate will bridge business strategy with technical execution, ensuring scalable, secure, and impactful digital platforms.</p>
<p>
This role goes beyond content management&mdash;it's about enabling real-time agility, data-driven personalization, and cross-platform orchestration using Adobe Experience Cloud and Azure.</p>
<p><b>
Responsibilities and Duties:</b></p>
<ul>
<li>Platform Ownership &amp; Governance</li>
<li><ul><li>Own the AEM Sites and Assets ecosystem, including authoring workflows, metadata governance, and DAM strategy</li>
<li>Define and enforce content lifecycle policies, versioning, and publishing standards</li>
<li>Establish governance models for multi-market, multilingual deployments</li>
</ul></li><li>Integration &amp; Architecture</li>
<li><ul><li>Lead integration of AEM with Adobe Campaign, Target, Analytics, Marketo Engage, RT-CDP, and Azure services</li>
<li>Collaborate with architects to ensure scalable, secure, and performant infrastructure</li>
</ul></li><li>Content &amp; Experience Delivery</li>
<li><ul><li>Empower authors with intuitive templates, components, and guided workflows</li>
<li>Drive dynamic content delivery based on segmentation, geo-targeting, and behavioral triggers</li>
<li>Manage headless and hybrid delivery models for mobile apps and third-party platforms</li>
</ul></li><li>Operational Excellence</li>
<li><ul><li>Monitor site performance, conduct audits, and implement optimizations</li>
<li>Coordinate with QA/UAT leads for release readiness and regression testing</li>
<li>Define SLAs, escalation paths, and support models for global operations</li>
</ul></li><li>Stakeholder Enablement</li>
<li><ul><li>Translate business needs into technical configurations and authoring guidelines</li>
<li>Conduct enablement sessions for marketers, content authors, and regional teams</li>
<li>Serve as the bridge between marketing, IT, and product teams to ensure alignment</li>
</ul></li><li>Adobe AEM (Experience Manager):</li>
<li><ul><li>Architect and implement scalable content management solutions</li>
<li>Customize components, templates, and workflows for multi-site deployments</li>
<li>Collaborate with UX and content teams to deliver optimized authoring experiences</li>
</ul></li><li>Adobe RTCDP (Real-Time Customer Data Platform):</li>
<li><ul><li>Design and manage XDM schemas, identity resolution, and segment creation</li>
<li>Integrate RTCDP with Adobe Target, Analytics, and external systems for real-time personalization</li>
<li>Govern data ingestion pipelines and ensure compliance with privacy standards</li>
</ul></li><li>Adobe Marketo Engage / Marktech Stack:</li>
<li><ul><li>Configure lead scoring, nurture campaigns, and marketing automation flows</li>
<li>Align campaign strategy with RTCDP segments and behavioral triggers</li>
</ul></li><li>Adobe Target:</li>
<li><ul><li>Implement A/B and multivariate testing strategies</li>
<li>Personalize experiences using shared profile attributes and edge segmentation</li>
<li>Integrate with RTCDP for same-page and next-session personalization</li>
</ul></li><li>Adobe Analytics:</li>
<li><ul><li>Configure tracking plans, custom dimensions, and calculated metrics</li>
<li>Analyze user behavior and funnel performance to inform optimization</li>
<li>Integrate with AEM and Target for closed-loop reporting</li>
</ul></li><li>Adobe DAM (Digital Asset Management):</li>
<li><ul><li>Manage digital assets lifecycle, metadata, and taxonomy.</li>
<li>Enable seamless asset delivery across channels and platforms.</li>
<li>Ensure governance, rights management, and scalability of DAM usage.</li>
</ul></li><li>REST &amp; GraphQL APIs:</li>
<li><ul><li>Develop and consume APIs for data exchange between Adobe platforms and external systems</li>
<li>Ensure secure, scalable, and performant API integrations</li>
<li>Document endpoints and maintain version control</li>
</ul></li><li>Adobe Universal Adaptor:</li>
<li><ul><li>Configure and maintain connectors for third-party data sources</li>
<li>Enable unified data views across CRM, commerce, and analytics platforms</li>
<li>Troubleshoot adaptor issues and optimize data flow</li></ul></li><br>
</ul>
<p><br>
<b>Requirements and Qualifications:</b></p>
<ul>
<li>Bachelor&rsquo;s degree in Computer Science, Information Technology, Software Engineering or related field.</li>
<li>7+ years of experience in digital transformation or marketing technology.</li>
<li>3+ years of hands-on experience with Adobe Experience Cloud products.</li>
<li>Strong understanding of AEM architecture, component development, and DAM workflows.</li>
<li>Deep expertise in AEP and RTCDP including XDM schema design, profile migration, and segmentation.</li>
<li>Experience with integration of Adobe tools with external platforms.</li>
<li>Adobe certifications (AEM Architect, AEP Expert) preferred.</li>
<li>Excellent communication, leadership, and stakeholder management skills.</li>
<li>Familiarity with Agile methodologies and project management tools.</li></ul></div><p></p>

Adobe Solutions Manager

MAERSK

<p></p><div><div><p>Job Description
</p></div><div><div><div><div><div><div><div><div><div><p>Maersk is a global leader in integrated logistics and have been industry pioneers for over a century. Through innovation and transformation we are redefining the boundaries of possibility, continuously setting new standards for efficiency, sustainability, and excellence.
</p><p>At Maersk, we believe in the power of diversity, collaboration, and continuous learning and we work hard to ensure that the people in our organisation reflect and understand the customers we exist to serve.
</p><p>With over 100,000 employees across 130 countries, we work together to shape the future of global trade and logistics.
</p><p>Join us as we harness cutting-edge technologies and unlock opportunities on a global scale. Together, let's sail towards a brighter, more sustainable future with Maersk.
</p></div></div></div></div></div></div></div></div></div><p></p><p><b>About Role
</b></p><p>We are looking to hire a Solutions Manager to deliver growth in Logistics &amp; Services (L&amp;S) by utilizing top-tier consultative selling techniques and customer solutions in strategic pursuits within IBS.
</p><p></p><p><b>Key Requirements:
</b></p><ul><li><p><b>Experience: </b>Minimum of 7 years in supply chain management
</p></li><li><p><b>Location: </b>Gurgaon, Mumbai, or Bangalore
</p></li><li><p><b>Supply Chain Expertise: </b>Proven experience in end-to-end supply chain management
</p></li><li><p><b>Exposure: </b>Hands-on experience in EXIM (Export-Import) or international supply chain
</p></li><li><p><b>Solution Design: </b>Strong background in designing supply chain solutions
</p></li><li><p><b>Project &amp; Stakeholder Management: </b>Demonstrated ability to manage projects and engage effectively with stakeholders at various levels
</p></li></ul><p></p><p><b>Key Responsibilities:
</b></p><ul><li><p>Collaborate with cross-functional teams for consultative selling and value creation
</p></li><li><p>Deliver vertical insights for sales by sharing benchmarking, new innovative solutions in the market
</p></li><li><p>Ensure qualified solution opportunities progress through effective project management while coordinating &amp; facilitating contributions from various functions for a high-quality customer buying experience.
</p></li><li><p>Collaborate across functions to enhance sales processes, maximize success rates, and communicate status effectively to senior leadership and internal stakeholders.
</p></li><li><p>Facilitate business case documentation and financial projections, and coordinate customer-facing responses.
</p></li><li><p>Ensure resource deployment for relevant solutions and remove roadblocks by aligning with stakeholders to prevent delays.
</p></li><li><p>Coach the sales team on processes, share best practices, and contribute to a repository of value propositions, solutions, and engineering case studies.
</p></li><li><p>Proven success in collaborating with diverse teams and managing stakeholders and people processes effectively.
</p></li><li><p>Assess the new age logistics technology offering available in the market by start-ups and established companies. Understand ways to deploy them in customer solutions.
</p></li><li><p>Create industry first and industry leading solutions which once shown their merit in South Asia can be deployed to other geographies where Maersk operates.
</p></li><li><p>Work with other countries&rsquo; product/solution managers to share the knowledge and bring in the best practices.
</p></li></ul><p></p><p><b>Who we are looking for:
</b></p><ul><li><p>Highly collaborative with the ability to lead cross-functional and remote project teams both locally and internationally.
</p></li><li><p>Analytical and customer-centric mindset with proven capability of translating complex requirements into tangible solutions
</p></li><li><p>Competent in creating and building written business proposals translating customer requirements into structured value propositions
</p></li><li><p>Extensive knowledge of complex end-to-end logistics &amp; services concepts in related vertical
</p></li><li><p>Experience within the FMCG &amp; Retail industry is an added advantage.
</p></li></ul><p></p><p>Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.<br>
</p><p></p><p>We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing accommodationrequests@maersk.com .</p></div><p></p>

Customer Solutions Manager

WellnessLiving

<b>Title:</b> Customer Solutions Manager
<br><b>Location:</b> Plot no: 4, Road GLC-04, Business Park, IBECHS (Zone-IV), Gulberg Green, Islamabad
<br><b>Working Hours:</b> Eastern Time Zone (between 6 pm to 6 am Pakistan time)
<br><br>
<b>About Us:</b><br>
WellnessLiving isn’t just our name, it’s who we are. We’re a software company with a heart, placing people and community at the center of everything we do. Our diverse and inclusive culture provides our people and customers with the support, resources, and tools they need to achieve their goals—professionally and personally. From a bootstrap start-up to the fastest-growing software company for class and appointment-based businesses in North America, our commitment to excellence can be seen in all aspects of our business. Trusted by over 5,000 business owners and 15 million users worldwide, our mission is to empower businesses with a value-driven platform that is reliable, easy to use, and equipped with all the tools and services needed to manage and grow a business
<br><br>
When you join WellnessLiving, you join a team that is customer-focused, community-centered, and forward-thinking and is continuously improving and innovating. We celebrate your wins, recognize your strengths, learn together, and inspire each other to reach new heights, offering a variety of benefits to help you lead happier and healthier lives.
<br><br>
<b>About You:</b><br>
We’re looking for a dynamic and driven individual to join our growing team as Customer Solutions Manager. Our team is made up of bright, ambitious people who are passionate about delivering excellence. We’re seeking someone with a keen eye for detail, strong analytical skills, and a passion for continuous improvement. If you’re a collaborative problem-solver with a commitment to quality and innovation, we’d love to have you on board!
<br>At WellnessLiving, our team is driven by four core values that shape everything we do. If you share these values and meet the qualifications outlined for this role, we encourage you to apply - we’d love to learn more about you!
<br><ul>
<li>Customer First – We approach every challenge with a customer-focused lens, driven by an obsession with our customers’ happiness and success.</li>
<li>Excellence – We approach every task, whether big or small, with a steadfast commitment to exceptional execution and the pursuit of greatness.</li>
<li>Accountability – We take full ownership of our decisions, actions, and outcomes – both successes and failures.</li>
<li>Adaptability – We recognize that sustained success demands that we be malleable and purposefully evolve, acknowledging that the world is dynamic and constantly changing. the place for you.</li>
</ul>
<b>Key Responsibilities:</b><br>
<ul>
<li>Manage a team of Customer Solutions Specialists across multiple segments (SMB and Mid-Market) and support channels (Phone, Chat, and Email).</li>
<li>Maintain accurate team coverage documentation aligned with individual working hours.</li>
<li>Monitor team efficiency using KPI and Intercom reports, ensuring response times under 2 hours and resolution times within 8 hours.</li>
<li>Ensure high customer satisfaction, with individual CSAT scores consistently averaging 90% or higher.</li>
<li>Regularly review team member scorecards and partner with the Customer Experience Supervisor to identify performance trends and improvement opportunities.</li>
<li>Assess individual performance, providing coaching, development support, and corrective action when necessary.</li>
<li>Roll out new processes to the team and ensure consistent adoption and compliance.</li>
<li>Escalate customer issues promptly to the appropriate teams, ensuring timely follow-up and accountability.</li>
<li>Prepare and deliver weekly performance summaries and productivity insights to senior leadership.</li>
<li>Facilitate weekly team meetings to communicate key metrics, recognize achievements, share updates, and reinforce best practices.</li>
<li>Participate in monthly Team Pakistan meetings to support cross-team alignment and collaboration.</li>
<li>Conduct regular one-on-one check-ins to review individual progress, discuss development goals, and follow up on action items.</li>
<li>Complete Quarterly and Annual Performance assessments for all team members</li>
<li>Identify process documentation gaps and draft processes in Confluence for the Senior Manager of Customer Success to review and publish</li>
<li>Leverage ChatGPT daily to work efficiently and effectively</li>
</ul>
<b>Skills & Qualification:</b><br>
<ul>
<li>2 or more years in a management/leadership role with 4+ direct reports</li>
<li>Strong comprehension of customer satisfaction KPIs and how they may be leveraged to assess areas for opportunity within each team</li>
<li>Demonstrated ability to create and maintain a positive and professional work environment</li>
<li>Very strong verbal and written communication skills in English</li>
<li>Customer oriented, personable and able to adapt to different types of customer needs</li>
<li>Very strong attention to detail</li>
<li>Excellent problem-solving and critical thinking skills</li>
<li>Excellent organizational and time management skills</li>
<li>Proven ability to meet deadlines and thrive in a fast-paced environment</li>
<li>Experience in using ChatGPT to work efficiently</li>
<li>Experience working with CRM & service ticketing software is a plus</li>
<li>Strong technical aptitude and experience with B2B support</li>
<li>Previous experience working with closely with software is a plus</li>
</ul>
<b>What we Offer:</b><br>
<ul>
<li>Competitive salary package based on experience</li>
<li>Comprehensive Group Health and Life Insurance</li>
<li>Gratuity</li>
<li>EOBI</li>
<li>Transport facility (If place of residency is within a 20-kilometer radius of company’s address) / Fuel allowance</li>
<li>Paid time off (Annual, Sick, Casual, Bereavement, Parental)</li>
<li>Quarterly fun event</li>
<li>Staff recognition programs</li>
<li>Staff training programs</li>
<li>Career progression. We have a long-standing history of promotion from within</li>
<li>An enriched workplace culture that supports growth, development, and, most importantly, having fun!</li>
</ul>
<b>Special note:</b> Only the shortlisted candidates will be contacted due to the high turnout volume.
<br><br>
We appreciate your time and look forward to reviewing your application.
<br><br>
WellnessLiving is an equal-opportunity employer. At WellnessLiving, we are proud to embrace and celebrate differences. Employment at WellnessLiving is based purely on a candidate’s qualifications and experiences as they directly relate to professional competencies. WellnessLiving does not discriminate against any employee or potential employee because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, family or parental status, or any other status protected by the laws and regulations in the locations where we operate. Furthermore, we will not tolerate bias or discrimination of any kind from our employees or customers. At WellnessLiving, we bring everyone together to create something incredible! We are a unique and diverse blend of leaders and action-takers, and that mindset encompasses our passion and commitment to our product and our employees. 
<br><br>
We utilize AI to generate summaries of interview notes as part of our candidate evaluation process. This helps ensure a fair and consistent review while maintaining a human-centered hiring approach.

Beckman Coulter Life Sciences

<div><p><b>Bring more to life.</b></p><p></p><p>
Are you ready to accelerate your potential and make a real difference within life sciences, diagnostics and biotechnology?</p><p></p><p>
At <b>Beckman Coulter Life Sciences</b>, one of Danaher&rsquo;s 15+ operating companies, our work saves lives&mdash;and we&rsquo;re all united by a shared commitment to innovate for tangible impact.</p><p></p><p>
You&rsquo;ll thrive in a culture of belonging where you and your unique viewpoint matter. And by harnessing Danaher&rsquo;s system of continuous improvement, you help turn ideas into impact &ndash; innovating at the speed of life.</p><p></p><p>
At Beckman Coulter Life Sciences, we know time is the most critical facet in the laboratory today: time to get life-saving therapies to patients faster; reclaiming time by automating tedious manual workflows; and saving time spent addressing erroneous or complex results.</p><p>
We are partners in time and accelerate answers to critical questions through the power of automation. We develop innovations for scientists by scientists, with many of our 3,300+ global colleagues coming from the laboratory.</p><p></p><p>
It&rsquo;s all part of our time-tested approach to bringing meaningful innovations at the speed of life since 1935. And we&rsquo;re just beginning. Working together, let&rsquo;s put our time and talents together to advance human health for tomorrow.</p><p></p><p>
Learn about the Danaher Business System which makes everything possible.</p><p></p><p>
The <b>Digital Solutions Manager</b> will lead a dedicated team of experts responsible for delivering advanced technical support and comprehensive issue resolution across our IT and digital solutions portfolio. This team will serve as the primary technical resource, offering essential assistance to both our field service engineers and direct customers for requests spanning cloud-based platforms and on-premise systems. The Digital Solutions Manager will also lead the development lifecycle of new digital and informatics products, providing essential feedback on privacy and security measures to ensure our solutions meet the highest industry and regulatory standards.</p><p></p><p>
This position reports to the Senior Manager of Global Service Compliance, Technical Publications &amp; Digital Solutions, is part of the Service Organization located in Miami, FL, and will be an <b>ONSITE</b>.</p><p></p><p><b>
NOTE: This is an ONSITE position. Candidates not located, or willing / able to relocate to the Miami, FL area need not apply.</b></p><p></p><p><b>
In this role, you will have the opportunity to:</b></p><ul><li>
Lead, mentor, and develop a team of Informatics Technical Support Analysts, fostering a culture of continuous learning, collaboration, and customer-centricity.</li><li>
Establish and monitor key performance indicators (KPIs) for the team, ensuring service level agreements (SLAs) are met or exceeded.</li><li>
Develop and implement efficient support processes, workflows, and best practices for addressing a wide range of technical, IT, and digital solution requests, including cloud application performance, API integrations, software installations, network connectivity, database issues, data management, and system integration.</li><li>
Maintain a deep understanding of BecLS Informatics product portfolio, including LIS/LIMS integration, middleware, data analytics platforms and connectivity solutions.</li><li>
Collaborate cross-functionally with R&amp;D, Product Management, Sales, and Service teams to provide insights, improve product usability, and address recurring issues.</li></ul><p></p><p><b>
The essential requirements of the job include:</b></p><ul><li>
Bachelor&rsquo;s degree in a science field</li><li>
2+ years of people leadership/management experience, which includes mentoring, development, coaching, etc.</li><li>
5+ years technical support experience</li><li>
Demonstrated experience supporting complex software and IT solutions, preferably in a healthcare, laboratory, or diagnostic environment.</li><li>
Strong background in laboratory informatics, LIS/LIMS, middleware, and data management.</li><li>
Proven experience with programming languages such as Python, Java, and C++ as well as demonstrated expertise in Linux operating systems.</li><li>
Demonstrated experience providing input on privacy and security measures during the software development lifecycle.</li></ul><p></p><p><b>
Travel &amp; Physical/Environment Requirements:</b></p><ul><li>
This position requires up to 10% flying and/or driving travel, which may include overnight stays. Travel will primarily be domestic but may occasionally be international.</li><li>
Ability to regularly lift, move, slide, raise and/or place up to 40 lbs.</li></ul><p></p><p><b>
It would be a plus if you also possess previous experience in:</b></p><ul><li>
Understanding of domain and computer policy application and priority</li><li>
Configure and troubleshooting network license for products and SQL database navigation and read/write commands</li><li>
Familiarity with laboratory privacy and security regulations (i.e. HIPAA, GDPR) restrictions</li></ul><p></p><p>
Beckman Coulter Life Sciences, a Danaher operating company, offers a broad array of comprehensive, competitive benefit programs that add value to our lives. Whether it&rsquo;s a health care program or paid time off, our programs contribute to life beyond the job. Check out our benefits at Danaher Benefits Info.</p><p></p><p>
The annual salary range for this role is <i>$115,000.00-$120,000.00</i>. This is the range that we in good faith believe is the range of possible compensation for this role at the time of this posting. This range may be modified in the future.</p><p></p><p>
This job is also eligible for bonus/incentive pay.</p><p></p><p>
We offer comprehensive package of benefits including paid time off, medical/dental/vision insurance and 401(k) to eligible employees.</p><p></p><p>
Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company&rsquo;s sole discretion, consistent with the law.</p><p></p><p>
#LI-AP1</p><p>
#LI-Onsite</p><p>
Join our winning team today. Together, we&rsquo;ll accelerate the real-life impact of tomorrow&rsquo;s science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life.
</p><p></p><p>For more information, visit www.danaher.com.</p></div><p></p>

Digital Solutions Manager - ONSITE

JPMorganChase

<div><b>JOB DESCRIPTION</b><p><br>
We have an exciting opportunity for you to shape the future of analytics and solution architecture at our firm.</p><p>
As an Analytics Solutions Manager within the Data and Analytics team, you design and implement innovative analytics solutions that align with business objectives and enterprise standards. You collaborate with diverse teams to deliver scalable data products and drive impactful business outcomes.</p><p><b>
Job responsibilities</b></p><ul><li>
Lead the design and implementation of analytics solutions aligned with business objectives</li><li>
Develop comprehensive solution architectures integrating multiple systems and technologies</li><li>
Ensure solutions adhere to enterprise architecture standards, security policies, and industry best practices</li><li>
Create and maintain detailed architectural documentation, including solution diagrams and technical specifications</li><li>
Plan and execute analytical projects, managing team and stakeholder meetings</li><li>
Establish a design thinking discipline to deliver scalable data products</li><li>
Identify new project opportunities and evaluate AI-based tools for strategic adoption</li></ul><p><b>
Required qualifications, capabilities, and skills</b></p><ul><li>
Undergraduate degree in Computer Science, Information Technology, Engineering, or related field</li><li>
Five years of experience in solution architecture, systems design, or related technical roles in large-scale enterprise environments</li><li>
Demonstrated expertise in design thinking, including workshop facilitation and stakeholder engagement</li><li>
Proven experience building scalable data and analytics platforms</li><li>
Proficiency in cloud platforms such as AWS, Azure, or Google Cloud</li><li>
Strong understanding of software development methodologies and integration patterns</li></ul><p><b>
Preferred qualifications, capabilities, and skills</b></p><ul><li>
Master&rsquo;s degree in a related field and experience with microservices, APIs, and distributed systems</li><li>
Familiarity with security, compliance, and data privacy standards</li><li>
In-depth knowledge of analytics technologies, data engineering, and visualization tools</li><li>
Experience collaborating with global teams and managing projects in a matrixed organization</li></ul>
<b>ABOUT US</b><div><br>
<p>JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world&rsquo;s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.<br>
<br>
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants&rsquo; and employees&rsquo; religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.</p></div><br>
<br>
<br>
<b>ABOUT THE TEAM</b><br>
<div>
Our Consumer &amp; Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We&rsquo;re proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions &ndash; all while ranking first in customer satisfaction.</div><div><br>
<br>
</div><div>The CCB Data &amp; Analytics team responsibly leverages data across Chase to build competitive advantages for the businesses while providing value and protection for customers. The team encompasses a variety of disciplines from data governance and strategy to reporting, data science and machine learning. We have a strong partnership with Technology, which provides cutting edge data and analytics infrastructure. The team powers Chase with insights to create the best customer and business outcomes.</div></div>

Analytics Solutions Manager - Solution Architect

TikTok

Advertising & Sales
<br><br>
Agency Solutions Manager - Global Business Solutions
<br><br>
Location
<br>:
<br><br>
Dubai
<br><br>
Employment Type
<br>:
<br><br>
Regular
<br><br>
Job Code
<br>:
<br><br>
A184219
<br><br>
Responsibilities
<br><br>
<b>Team Introduction:</b><br>
Join TikTok’s Global Business Solutions team as a Client Solutions Manager, where you will play a pivotal role in helping Agencies and their respective clients achieve their marketing goals and drive growth on one of the world’s fastest-growing platforms. This role requires a strategic, solution-driven approach to building long-term client relationships, where you will advocate for TikTok’s innovative advertising products and strategies.
<br><br>
You will act as a trusted advisor, guiding clients through the evolving digital advertising landscape and recommending tailored solutions that align with their business objectives. By leveraging TikTok’s creative capabilities and data-driven insights, you will empower agencies and clients to develop and execute campaigns that drive measurable results and business growth.
<br><br>
<b>Responsibilities:</b><b>Account Management:</b><br>
<ul>
<li>Manage and grow post-sale client relationships with key agencies & resellers in the designed market</li>
<li>Manage trusted relationships and give TikTok products' training to key agency & reseller stakeholders</li>
<li>Provide best-in-class service to our Agency & Reseller partners and all internal teams supporting them</li>
<li>Support and work with the sales team on pre-sale pitch strategies</li>
<li>Conduct regular business reviews and take a consultative, long-term approach to build productive relationships with agency & reseller partners, in collaboration with the sales team</li>
<li>Develop insightful industry and product specific case studies and playbooks based on client success.</li>
</ul>
<b>Drive Product Adoption:</b><br>
<ul>
<li>Partner with internal stakeholders to Build & Deliver 'Agency & Reseller Success Programs'</li>
<li>Synchronize client's agency plans with internal cross-functional teams' data to develop campaign, media plan, optimization, best practices aligned with agencies and client business goals</li>
<li>Establish the strengths of TikTok's product in the eyes of Agency & Reseller Partners</li>
<li>Serve as an external product consultant educating clients and agencies on product solutions and best practices, and ultimately drive deeper product adoption</li>
<li>Maintain up-to-date knowledge of TikTok’s features and ad units</li>
<li>Proactively lead product update discussions, educate brands and agencies on TikTok’s new and existing products, and advise on best practices to drive optimal performance and groundbreaking campaigns</li>
</ul>
<b>Campaign Management:</b><br>
<ul>
<li>Provide consultation and analysis to help agencies and resellers improve campaign performance and brand result plus maximize opportunities from their client's advertising</li>
<li>Help our agency & reseller partners kick-off campaigns with clients and manage all timelines, assets and opportunities for optimization</li>
<li>Monitor and analyze ad campaigns and proactively take initiative to improve results</li>
<li>Coordinate and collaborate with ad ops, product and R&D teams, etc. internally to ensure a smooth and successful campaign execution</li>
<li>Investigate and work directly with product and engineering teams to help them troubleshoot client issues during a campaign</li>
<li>Analyze campaign performance data to offer clients data-driven business insights and simultaneously use those insights to improve our advertising offerings</li>
<li>Collaborate with internal stakeholders to develop best in class playbooks, strategies, processes</li>
</ul>
Qualifications
<br><br>
<b>Minimum Qualifications:</b><br>
<ul>
<li>Experience in client-facing roles, with a strong background in digital marketing, account management, or consultancy - Agency background preferred.</li>
<li>Analytical Mindset: Demonstrated ability to use data to drive decisions and optimize campaign performance.</li>
<li>Client-Centric: A natural communicator and relationship builder, committed to delivering solutions that foster client satisfaction and long-term business growth.</li>
<li>Strategic Thinking: Strong problem-solving skills with a keen ability to align marketing strategies with client goals.</li>
<li>Industry Expertise: Deep understanding of the digital marketing ecosystem and trends in the agency sector.</li>
<li>High oral fluency in Arabic is required to communicate directly with business partners, external clients, and agencies across the METAP region, reflecting the nature of the markets this position covers.</li>
</ul>
<b>Preferred Qualifications:</b><br>
<ul>
<li>Expertise in managing & presenting Ad Campaigns (META, Google, TikTok etc.)</li>
<li>Experience in the agency ecosystem</li>
</ul>
Job Information
<br><br>
About TikTok
<br><br>
TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
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<br><br>
Why Join Us
<br><br>
Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day.
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<br><br>
We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.
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<br><br>
Diversity & Inclusion
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<br><br>
TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

Agency Solutions Manager - Global Business Solutions

Standard Chartered Bank

<div><div><div><div><div><div><div><div><p>Job ID: 40804
 </p><p>Location: Riyadh, SA
 </p><p>Area of interest: Operations
 </p><p>Job type: Regular Employee
 </p><p>Work style: Office Working
 </p><p>Opening date: 1 Oct 2025
</p></div>
</div></div></div></div></div></div><p></p><div><div><div><div><div><div><div><div><b>Job Summary</b></div>
</div><div><div>
Financing and Securities Services, a division within Financial Markets, will cover all Securities Services Client businesses services &ndash; Custody, Clearing, Fiduciary and Fund Services, Securities Lending, Money Markets and Prime Services, as well as Utilities services &ndash;Funding Desk, Credit Valuation Adjustment, and the Modelling and Analytics Group.</div>
<div>
The key objective of the Client Solutions team is to create an excellent client experience for our clients across our footprint. This should be uniform and consistent across all booking locations. The mandate of this team commences from post sales through to day-to-day servicing of our clients. The core function of this team currently includes implementation, local service management, client services for both Securities Services and Prime Brokerage. This team will act as a conduit between Front Office and Operations, ensuring a seamless handshake between both parties, and a streamline day-to-day servicing.</div>
<div>
The role is also responsible for the client relationship throughout the implementation process and will act as the single point of contact for the client during the implementation phase. He/she will participate in meetings with the client and define the solution design. Independently implement local client accounts and collaborate with global implementation teams on complex multi-market client accounts. Contribute to, and implements, the global client management strategy for SS clients.</div></div></div><div><div><div><b>
Key Responsibilities</b></div>
</div><div><ul><li>Responsible for the onboarding and day to day account and relationship management of Financing and Securities Services (FSS) clients.</li>
<li>Responsible is to actively manage and maintain a strong level of satisfaction among the most clients within Securities Services globally.</li>
<li>Manage existing clients to maximise their satisfaction and long-term contribution to the bottom line.</li>
<li>Retains existing business and creates opportunities for new business referrals to work alongside with Sales.</li>
<li>Be a trusted advisor to the client based on current and future needs to continue to develop the client relationship.</li>
<li>Responsible for the client relationship throughout the implementation process and will act as the single point of contact for the client during the implementation phase.</li>
<li>Support the FSS business and clients through effective transition from sales prospect/mandate to client go-live.</li>
<li>Works closely with Sales/Coverage teams to fully understand the client and its business and thereby formulate appropriate onboarding plans.</li>
<li>Identify ways to shorten onboarding times and commence revenue flow as soon as possible.</li>
<li>Achieve positive client feedback and client&rsquo;s willing to act as SCB referees for future business.</li>
<li>Maintain close and collaborative relationships with internal stakeholders and key clients.</li>
<li>Provides regular implementation updates and escalates key issues on a timely basis to senior management</li>
<li>Provide best in class relationship management ensuring all client requirements are met or captured for future development.</li>
<li>Proactively maintains an awareness and understanding of the main risks facing the Group and the role the individual and the team play in managing them.</li>
<li>Communicates Client Management strategy to business partners to ensure understanding of Client Management principles</li>
<li>Works closely with Sales and Product Management to define client requirements and prioritise accordingly</li>
</ul></div></div><div><div><div><b>Skills and Experience</b></div>
</div><div><ul><li>Client Relationship management</li><li>Strong stakeholder management skills</li><li>Experience in onboarding client accounts and transitioning into delivery of operational service.</li><li>Dynamic team player, capable of adopting collaborative approach in designing unique client solutions.</li></ul>
<ul><li>Good knowledge of Securities Services and well versed with local banking rules, regulations, and guidelines.</li><li>Knowledge of client documentation and project management skills, attention to detail and diligence in execution</li><li>Ability to work under strict timelines, budget and produce high quality deliverables.</li><li>Self-motivated, confident individual with excellent communication and presentation skills.</li><li>Out of the box creative thinking and decision-making abilities in crunch situations.</li><li>Analytical skills &ndash; ability to review &amp; analyse workflows and procedure to drive process improvements, enhancing client experience.</li><li>Good relationship management skills. Strong ability to manage and effectively influence multiple stakeholders.</li><li>Strong drive for results, ability to plan, track and follow through to drive results</li><li>Thorough understanding of complex clients and ability to deliver in challenging situations.</li><li>CME1 (A&amp;B) &amp; CME4 (A&amp;B) qualification preferred.</li></ul></div></div><div></div><div><div><div><b><br>
About Standard Chartered</b></div>
</div><div><div>
We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.</div>
<div>Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.</div>
<div>Together we:</div>
<ul><li><b>Do the right thing</b> and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do</li>
<li><b>Never settle,</b> continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well</li>
<li><b>Are better together,</b> we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term</li>
</ul></div></div><div><div><div><b>What we offer</b></div>
</div><div><div><b>
In line with our Fair Pay Charter,</b> we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.</div>
<ul><li><b>Core bank funding for retirement savings, medical and life insurance,</b> with flexible and voluntary benefits available in some locations.</li>
<li><b>Time-off</b> including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.</li>
<li><b>Flexible working</b> options based around home and office locations, with flexible working patterns.</li>
<li><b>Proactive wellbeing support</b> through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits</li>
<li><b>A continuous learning culture</b> to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.</li>
<li><b>Being part of an inclusive and values driven organisation,</b> one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.</li>
</ul></div></div></div>
</div></div></div></div><div><div><p>www.sc.com/careers</p></div></div></div><div></div>

Associate Director, Client Solutions Manager, FSS

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