solutions specialist

Qatar Airways

<div><div><div><div><div><div><div><div>Job title
</div><div>Business Solutions Specialist (Global Business Shared Services)
</div></div><div><div>Ref #
</div><div>230297
</div></div><div><div>Location
</div><div>Qatar - Doha
</div></div><div><div>Job family
</div><div>Not Specified
</div></div><div><div><ul><li>Closing date: 13-Jan-2026</li></ul><br>
</div></div></div></div></div><div><div><div><div><div><p><b>About Your Role</b></p><p></p><p>
You will drive advocacy and strategic expansion of Qatar Airways&rsquo; Global Business Services (GBS) model across the organization. You will be responsible for identifying new opportunities for GBS adoption, promoting internal branding and marketing initiatives, and collaborating with business units to embed GBS as a value-driven partner. Your role is to ensure alignment with QR&rsquo;s transformation objectives by expanding GBS scope, enhancing stakeholder engagement, and positioning GBS as a trusted enabler of efficiency and innovation.</p><p></p><p><b>
Your responsibilities:</b></p><p></p><ul><li> Champion the GBS operating model through internal campaigns, leadership engagement, and success stories to build awareness and secure buy-in across QR Group.</li></ul><p></p><ul><li> Based on inputs from Transformation team analyze business processes and pain points; identify functions suitable for migration to GBS to deliver cost optimization and service excellence</li></ul><p></p><ul><li> Develop and maintain a roadmap for expanding GBS services into new units to increase coverage and maximize economies of scale</li></ul><p></p><ul><li> Develop &amp; maintain presentation of financial and non- financial benefits of GBS operating model</li></ul><p></p><ul><li> Design and execute internal branding initiatives (newsletters, intranet updates, events) to position GBS as a strategic partner and enhance employee engagement.</li></ul><p></p><ul><li> Work closely with business stakeholders, and functional heads to assess readiness and support transition team in defining transition plans to ensure smooth onboarding into GBS.</li></ul><p></p><ul><li> Monitor adoption metrics and benefits realization for new GBS initiatives; report progress to leadership to demonstrate value and inform future strategy.</li></ul><p></p><ul><li> Develop internal and external performance benchmarking to drive operational transparency and improve performance.</li></ul><p></p><ul><li> Collaborate with service line leaders to establish databases of processes and other documentation that support business plans &amp; business improvements</li></ul><p></p><ul><li> Identify change management opportunities and ensure delivery of process change at scale</li></ul><p></p><ul><li> Perform other department duties related to his/her position as directed by the Head of the Department.</li></ul><p></p><p><b>
Be part of an extraordinary story</b></p><p></p><p>
Your skills. Your imagination. Your ambition. Here, there are no boundaries to your potential and the impact you can make. You&rsquo;ll find infinite opportunities to grow and work on the biggest, most rewarding challenges that will build your skills and experience. You have the chance to be a part of our future, and build the life you want while being part of an international community.</p><p></p><p>
Our best is here and still to come. To us, impossible is only a challenge. Join us as we dare to achieve what&rsquo;s never been done before.</p><p></p><p>
Together, everything is possible</p><p></p>
</div></div></div></div></div><div><div><div><h3 class="jobSectionHeader"><b>Qualifications
</b></h3></div></div><div><div><div><div><p><b>Qualifications and Experience:</b></p><ul><li><br>
 High School Qualification / Vocational Qualification / Diploma or Equivalent ( Type of Diploma Based on Role ) with minimum 5 years of job-related experience OR Bachelor&rsquo;s Degree or Equivalent with Minimum 4 years of job-related experience</li><li> Minimum 5 years of experience in shared services, transformation, or corporate communications roles.</li><li> Strong understanding of GBS/Shared Services operating models and change management principles.</li><li> Data analysis interpretation and evaluation of reports</li><li> Proven experience in change management &amp; communications</li><li> First class collaboration and team working</li><li> Strong communication and presentation skills for advocacy and branding.</li><li> Proficiency in MS Office and collaboration tools (SharePoint, Teams).</li><li> Ability to manage multiple initiatives and influence senior stakeholders</li><li> Excellent negotiation and consensus-building skills</li><li> Excellent oral presentation and writing skills.</li><li> Highly organized, systematic, and proactive in managing quality and exceeding client/customer expectations</li><li> This role requires an energetic, proactive individual who is passionate about relentlessly driving improvement and who is committed to &lsquo;Finding a Better Way&rsquo;.</li><li> Professional pro-active analytical skills</li><li> Strong oral and written communication skills preferred</li></ul><p><b>
Preferred</b></p><ul><li> Experience in internal branding, stakeholder engagement, and business case development</li></ul><p></p><p><b>
About Qatar Airways Group</b></p><p>
Our story started with four aircraft. Today, we deliver excellence across 12 different businesses coming together as one. We&rsquo;ve grown fast, broken records and set trends that others follow. We don&rsquo;t slow down by the fear of failure. Instead, we dare to achieve what&rsquo;s never been done before.</p><p>
So whether you&rsquo;re creating a unique experience for our customers or innovating behind the scenes, every person contributes to our proud story. A story of spectacular growth and determination. Now is the time to bring your best ideas and passion to a place where your ambition will know no boundaries, and be part of a truly global community</p><br>
</div></div><div></div><div><div><br>
<div><b>About Qatar Airways Group
</b></div><br>
Our story started with four aircraft. Today, we deliver excellence across 12 different businesses coming together as one. We&rsquo;ve grown fast, broken records and set trends that others follow. We don&rsquo;t slow down by the fear of failure. Instead, we dare to achieve what&rsquo;s never been done before.<br>
<br>
So whether you&rsquo;re creating a unique experience for our customers or innovating behind the scenes, every person contributes to our proud story. A story of spectacular growth and determination. Now is the time to bring your best ideas and passion to a place where your ambition will know no boundaries, and be part of a truly global community.<br>
</div></div><div><div>https://aa115.taleo.net/careersection/QA_External_CS/jobapply.ftl?lang=en&amp;job=230297</div></div></div></div></div></div></div></div>

Business Solutions Specialist (Global Business Shared Services)

Empire Cat

<b>JOB DETAILS:</b><br>
Shift 1st/Day Shift
<br>Location In Office
<br>Schedule To be provided by leader
<br>Salary Range $67,028 - $114,148 Annually
<br><br>
<b>JOB SUMMARY:</b><br>
Develops market based Standard Jobs pricing for Empire Exchange, Empire Rebuilt components, EMSolutions and Repair Options. Develops and maintains Standard Jobs trending analysis to support business solutions. Establishes and maintains measurements of success for assigned products/industries. Maintains Product Support databases. Validates data accuracy and integrity and researches problems. Works closely with other work centers to build high levels of cross departmental teamwork and support.
<br><br>
<b>ESSENTIAL FUNCTIONS:</b><br>
<ul>
<li>Develop market-based pricing for Empire Exchange, Empire Rebuilt components, EMSolutions and Repair Options. Make pricing adjustment recommendations as necessary to maintain margins and market share.</li>
<li>Provide data and analysis to support business solution options.</li>
<li>Develop and maintain Standard Jobs trending analysis. Exclusive for Service Solutions Position.</li>
<li>Maintain Product Support databases and web applications. Validate data accuracy and integrity. Identify and research problematic areas.</li>
<li>Cooperate with personnel in other work centers to build high levels of cross-departmental teamwork and support.</li>
<li>Develop and provide support for Standard Jobs training for all of Empire’s service operational areas to maintain the goals set by the corporate direction.</li>
<li>Provide Standard Job Pricing for Caterpillar updates relating to Service Letters. This today is being completed by the Product Support Administrative position, but direction as to which ones to create and prioritize can come from the Service Solutions Pricing Team.</li>
<li>Utilize technical knowledge, data and skills to determine proper repair and quoting methods. Obtain technical assistance in difficult and unusual conditions.</li>
<li>Interface with personnel for product and service feedback and perform research that impacts Repair Option Development and Pricing.</li>
<li>Use CAT SIS, builder calculator and other related software to build and maintain pricing options.</li>
<li>Assist with Client Support Agreements, related to Standard Jobs Pricing, and our EMSolutions Offerings.</li>
<li>Work safely at all times. Adhere to all applicable safety policies. Comply with all company policies, procedures, and standards.</li>
</ul>
<b>ADDITIONAL RESPONSIBILITIES:</b><br>
<ul>
<li>Provide Standard Jobs (SJ) technical assistance to all Service personnel, and Product Support and Sales Team.</li>
<li>Monitor and communicate competitive information to assure Empire always has the advantage.</li>
<li>Utilize available technology (Internet/E-Mail) to stay current on latest offerings, developments, and campaigns. Document and communicate any issues that impact client satisfaction to the appropriate area. Seek assistance for additional help in resolving an issue.</li>
<li>Submit necessary reports, records, and data.</li>
<li>Work within and promote corporate values.</li>
</ul>
<b>KNOWLEDGE SKILLS AND ABILITIES:</b><br>
<ul>
<li>Skills and or knowledge required in repairing, maintaining and /or reconditioning CAT and Allied machines.</li>
<li>Must have interpersonal skills sufficient to assist clients and employees in a professional manner.</li>
<li>Must have sufficient mechanical working knowledge to understand client equipment opportunities and to express these opportunities to the appropriate areas within Empire.</li>
<li>Solid working knowledge of Microsoft Office software products. Advanced Excel skills are required.</li>
<li>Must be able to perform basic routine mathematical calculations.</li>
<li>Must be able to meet all safety requirements for applicable safety policies and use of all required safety equipment.</li>
<li>Must have acceptable attendance to meet all company standards and requirements.</li>
</ul>
<b>EDUCATION AND EXPERIENCE:</b><br>
<ul>
<li>Proof of high school diploma or General Education Degree (GED).</li>
<li>4 year college degree or equivalent experience in a related field required.</li>
<li>Minimum 3 years previous technical Caterpillar machine experience. Experience in a Service or Parts department at Empire or another Caterpillar dealer preferred.</li>
<li>Must have a valid driver’s license.</li>
<li>Must be able to communicate (speak, read, comprehend, write) in English.</li>
</ul>
<b>PHYSICAL DEMANDS:</b><br>
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
<br><ul>
<li>While performing the duties of this job, the employee is regularly required to sit; use hands to handle or feel; and talk or hear.</li>
<li>The employee frequently is required to stand; walk; reach with hands and arms; climb or balance; and stoop and kneel.</li>
<li>The employee is occasionally required to lift and/or move up to 10 pounds.</li>
<li>Specific vision abilities required by this job include close vision.</li>
<li>If on an occasional basis, employees perform duties that Empire in good faith believes could affect the safety or health of the employee performing the task or others, then their role would be classified as working in a Safety-Sensitive Position.</li>
</ul>
<b>WORK ENVIRONMENT:</b><br>
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
<br><ul>
<li>While performing the duties of this job, the employee is occasionally exposed to moving mechanical parts; high, precarious places; and outside weather conditions.</li>
<li>The employee is occasionally exposed to wet and/or humid conditions, extreme cold, and extreme heat.</li>
<li>The noise level in the work environment is usually office moderate.</li>
</ul>
<b>DISCLAIMER:</b><br>
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. The roles and objectives of this job do not include setting corporate policy and does not constitute a managing agent of the company.
<br><br>
Empire Southwest is an equal opportunity employer. We evaluate applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. The “Know Your Rights” Poster is available here:
<br>Know Your Rights” Poster.
<br><br>
<b>The pay transparency policy is available here:</b><br>
Pay Transparency Nondiscrimination Poster-Formatted
<br><br>
Empire is committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the employment process, please call us at 702-633-4545 or email us greatjobs@empire-cat.com and let us know the nature of your request and your contact information.
<br><br>
Empire Southwest is an EEO employer.
<br><br>
Safety - Respect - Integrity - Teamwork - Excellence - Stewardship - Astonishment

Product Support Service Solutions Pricing Specialist

Courser

<div>
 <strong>
  Brief Description
  <br/>
  <br/>
 </strong>
 Join COURSER as an Account Executive
 <br/>
 <br/>
 At COURSER, we don&rsquo;t just sell IT solutions &mdash; we build partnerships that fuel growth, spark innovation, and drive transformation. If you&rsquo;re a high-performing sales pro who thrives on challenges and is passionate about helping clients succeed, we want to meet you.
 <br/>
 <br/>
 We're hiring an IT Sales Account Executive to help us expand our impact. This is your chance to join a fast-growing, value-driven company where your expertise will shape strategy, influence outcomes, and be recognized and rewarded.
 <br/>
 <br/>
 Why Choose COURSER?
 <br/>
 <br/>
 <ul>
  <li>
   Growth-Centered Culture: Best-in-class training, mentoring, and clear promotion paths to support your goals.
  </li>
  <li>
   Big Wins = Big Rewards: Top performers earn spots in our exclusive Achiever&rsquo;s Club &mdash; including all-inclusive trips.
  </li>
  <li>
   Innovative, Collaborative Environment: Teamwork, Trust, Service, Innovation, and Growth Mindset are core values.
  </li>
  <li>
   Nationwide Expertise, Local Impact: National insights with a personal touch.
   <br/>
   <br/>
  </li>
 </ul>
 Your Mission: Senior Solutions Specialist
 <br/>
 <br/>
 This isn&rsquo;t your average sales role. As a Senior Solutions Specialist, you'll be a strategic advisor and solution architect for your clients &mdash; guiding them from initial conversations to customized IT solutions that drive real business value.
 <br/>
 <br/>
 What You&rsquo;ll Do
 <br/>
 <br/>
 <ul>
  <li>
   Own the entire sales cycle &mdash; from prospecting to closing &mdash; using creative, consultative selling.
  </li>
  <li>
   Partner with technical experts to assess client needs and deliver tailored proposals.
  </li>
  <li>
   Serve as a trusted advisor, building lasting relationships with decision-makers.
  </li>
  <li>
   Stay ahead of industry trends, technologies, and market dynamics.
  </li>
  <li>
   Collaborate cross-functionally to deliver seamless, client-first solutions.
  </li>
  <li>
   Consistently exceed sales targets while managing your pipeline precisely.
   <br/>
   <br/>
  </li>
 </ul>
 What Makes You a Great Fit
 <br/>
 <br/>
 <ul>
  <li>
   1-3 years of successful solution/consultative sales experience (MSP industry is a plus).
  </li>
  <li>
   Confidence presenting to C-level stakeholders and managing complex, multi-account portfolios.
  </li>
  <li>
   Preferred experience selling a premium value-based service
  </li>
  <li>
   Demonstrated ability to learn and adapt to emerging technologies.
  </li>
  <li>
   Thrives in complex sales environments with strong interpersonal skills.
  </li>
  <li>
   Familiar with Hubspot, LinkedIn Sales Navigator, or Gong (preferred).
   <br/>
   <br/>
  </li>
 </ul>
 Benefits That Go Beyond the Basics
 <br/>
 <br/>
 <ul>
  <li>
   Competitive salary + commission plan
  </li>
  <li>
   Medical, dental, vision, and life insurance
  </li>
  <li>
   401(k) match
  </li>
  <li>
   Unlimited vacation (after year one) + paid sick time
  </li>
  <li>
   10 Paid Holidays &mdash; including your birthday and a floating holiday
  </li>
  <li>
   Healthy Lifestyle and Amazon Prime reimbursements
  </li>
  <li>
   40 hours of paid Volunteer Time
  </li>
  <li>
   Paid parental leave
  </li>
  <li>
   Reimbursement for certifications and ongoing education
  </li>
  <li>
   Robust learning &amp; development programs
   <br/>
   <br/>
  </li>
 </ul>
 If you&rsquo;re passionate about making an impact, love helping clients succeed, and want to be part of a team that values you &mdash; COURSER is the place for you.
 <br/>
 <br/>
 Apply now and let&rsquo;s shape the future of IT services together!
 <br/>
 <br/>
 COURSER is an Equal Opportunity Employer. We support diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, gender, gender identity, genetic information, national origin, citizenship status, marital status, age, physical or mental disability, caregiver status, veteran status, uniformed service member status or any other category protected by applicable federal, state, or local laws.
</div>


Account Executive

Tweety Four 7

<p>Hiring: Client Success Specialist (Female Only) &ndash; Onsite | Rawalpindi</p><p><b>Location:</b> Bahria Town, Rawalpindi (Onsite)<br/><b>Shift:</b> Night Shift (US &amp; Australia Time Zones)<br/><b>Employment Type:</b> Full-Time<br/><b>Number of Vacancies:</b> 7<br/><b>Salary Range:</b> PKR 100,000 &ndash; PKR 150,000</p><p>We are hiring a <b>Client Success Specialist (Female Candidates Only)</b> to join our growing Client Success team. This role is ideal for candidates with strong communication skills who are passionate about client relationship management, customer experience, and working with international clients in a professional onsite environment.</p><p>About the Role</p><p>As a Client Success Specialist, you will act as a primary point of contact for clients, ensuring satisfaction, retention, and long-term success. You will work closely with internal teams to support onboarding, manage ongoing communication, resolve issues, and improve overall service delivery while maintaining accurate CRM records.</p><p>Fresh graduates and candidates with up to 1 year of experience in customer success, customer support, or client-facing roles are encouraged to apply.</p><p>Key Responsibilities</p><ul><li>Manage day-to-day communication with clients via email, calls, and CRM platforms</li><li>Understand client requirements and ensure timely delivery of solutions</li><li>Coordinate with Engineering, Support, and Operations teams to address client needs</li><li>Assist in tracking and reporting client satisfaction, engagement, and retention metrics</li><li>Support client onboarding and training sessions to ensure a smooth experience</li><li>Maintain accurate client data and documentation in CRM systems</li><li>Record client feedback and support continuous service improvements</li><li>Learn and apply best practices in client relationship management and service excellence</li></ul><p>Job Requirements</p><ul><li>Bachelor&rsquo;s degree in Business, Marketing, Communications, or a related field</li><li>Up to 1 year of experience in a client-facing, customer success, or support role</li><li>Excellent verbal and written communication skills in English</li><li>Basic familiarity with CRM systems such as Salesforce or HubSpot is an advantage</li><li>Positive attitude, eagerness to learn, and strong interpersonal skills</li><li>Willingness to work night shifts:</li><li>US Time Zone: 6:00 PM &ndash; 3:00 AM</li><li>Australia Time Zone: 3:00 AM &ndash; 12:00 PM</li><li>Female candidates only</li></ul><p>Compensation and Benefits</p><ul><li>Competitive salary between PKR 100,000 and PKR 150,000</li><li>10 paid time off (PTO) days annually</li><li>Free pick and drop transportation provided by the company</li><li>Structured career growth and development plan</li><li>Supportive and collaborative work environment</li><li>Exposure to international clients and global best practices</li></ul><p>Why Join Us</p><ul><li>Professional onsite work environment in Bahria Town, Rawalpindi</li><li>Clear growth path within Client Success and Account Management</li><li>Opportunity to build a long-term career in customer and client success</li><li>Work with international clients and structured processes</li></ul><p>Apply Now</p><p>If you are passionate about delivering excellent client experiences and want to grow your career as a Client Success Specialist, we encourage you to apply today.</p><p>~</p><p>Client Success Specialist, Customer Success Jobs, Client Support Specialist, Customer Experience Jobs, CRM Jobs, Night Shift Jobs for Females, Bahria Town Rawalpindi Jobs, Onsite Jobs for Women, International Client Support, Customer Relationship Management</p><p>Job Type: Full-time</p><p>Pay: Rs100,000.00 - Rs150,000.00 per month</p><p>Ability to commute/relocate:</p><ul><li>Rawalpindi: Reliably commute or planning to relocate before starting work (Required)</li></ul><p>Work Location: In person</p>

Client Success Specialist (Female)

<div><p><b>OFR Customer Implementation Specialist</b></p>
<p>Would you like to be part of the most international company in the world? A company operating in more than 220 countries worldwide and has been pioneering cross-border express shipping since 1969. Would you like to be part of a business that connects people across the globe and want to make a difference? Then waste no time and join our amazing team at DHL Group. DHL Global Forwarding, Freight (DGFF) is the Group's air, ocean, and road freight specialist. We offer standardized transport as well as highly specialized end-to-end solutions to customers in a wide range of industries globally.</p>
<p><i>Who moves mountains even across oceans? You do.</i><b>- DHL Global Forwarding</b> has an opening for a <b>OFR Customer Implementation Specialist </b>in <b>Jeddah, Saudi Arabia. </b>Develop and administer customer operations plans and processes to deliver efficient logistics processes and results in the supply chain of a specific client using multimodal means of transportation and provide support to sales team in line with the business strategy and requirements, corporate guidelines and policies.</p><br>
<p>Join us in connecting people and improving lives!</p><br>
<p><b>In this OFR Customer Implementation Specialist position
</b></p><ul><li>Execute customer operations plans and processes to deliver efficient logistics processes</li>
<li>Execute, manage and update orders received via the system including special and non-assigned orders</li>
<li>Ensure flow of goods and information across a customer&rsquo;s global supply chain and provide resolution for order/ delivery issues</li>
<li>Support sales team and respond to operations related requests from the sales team such as quotation, exception deal management, historical account overview, billing corrections, etc.</li>
<li>Undertake delivery of cartage tours, monitor and achieve tour profitability, service quality and timelines</li>
<li>Promptly respond to customer enquiries, including conducting customer visits and understanding of customer requirements</li>
<li>Track the available capacities and ensure optimum utilization as per the set objectives</li>
<li>Resolve issues occurring in operational activities, report to management on events and exceptions, as necessary</li>
<li>Ensure systems are updated with the latest information on product shortages, expected delivery dates, price changes, etc.</li>
<li>Draft reports related to customer inquiries, sales trends, customer complaints, delivery/service problems, reasons for product returns, etc. and evaluate efficiency of operational performance and delivery</li>
<li>Interact with other logistics operations departments, customer service and warehouse team to ensure smooth operations</li>
<li>Comply with operating standards and procedures to provide cost-effective, superior and efficient customer service</li>
<li>Study and resolve issues in day-to-day customer operations and execute practices focusing on increasing effectiveness and efficiency</li>
</ul><p><b>Stakeholders:</b>
</p><ul><li>Connect with and influence other specialist departments and 3rd parties e.g. external service providers</li>
<li>May convince others to accept new concepts, practices, and approaches</li>
<li>Build strong, trusting cross-functional relationships with DHL managers</li>
<li>Understand customer and key stakeholders interests and concerns and advise direct reports, customers and key stakeholders</li>
<li>Provide technical guidance to line managers and employees</li>
</ul><p><b>Management Responsibility</b></p>
<ul><li>Individual contributor who may manage two or fewer employees</li>
<li>May direct the work of other lower level professionals or manage processes and programs</li>
<li>Coach and review the work of lower level professionals</li></ul><br>
<p><b>Now, here is what we need from you!</b></p>
<p><b>Education Level</b></p>
<ul><li>Bachelor&rsquo;s Degree or equivalent experience/qualification</li>
</ul><p><b>Experience Level</b></p>
<ul><li>more than 4 years</li>
</ul><p><b>We offer:</b></p>
<ul><li>Opportunities in a global company where you can contribute your ideas and skills to move towards our shared goals.</li>
<li>Possible further career development</li>
<li>Competitive salary</li>
</ul><p><b>Why join DHL Global Forwarding?</b></p><br>
<p>We are part of DHL Group, the world&rsquo;s leading logistics provider with operations in over 220 countries. Visit our career site on the web at https://www.logistics.dhl/us-en/home/careers.html</p><br>
<p>Our <b>TOP EMPLOYER prestigious certification</b> attests to our best-in-class efforts to attract and retain talent by fostering a positive work environment and encouraging personal and professional development among employees. The development of talented women in our organization is an ongoing key focus area.</p><br>
<p>We aspire to become the undisputed leader in our industry, <b>when people think of forwarding; we want them to think DGF </b>because we have:</p><br>
<ul><li>The<b> largest global network</b> with more than ~30,000 passionate employees</li>
<li>The most <b>efficient processes</b> and <b>fastest response times</b></li>
<li>The <b>best solutions</b> and <b>best customer service</b></li></ul><br>
<p><b>Our Vision: </b>The Logistics Company for the World.</p>
<p><b>Our Mission: </b>Excellence. Simply Delivered.<br>
<b>Our Purpose: </b>Connecting People, improving lives.<br>
<b>Our Values: </b>Respect &amp; Results<br>
<b>Our Goals: </b>Employer, Provider, and Investment of Choice, Living Responsibility</p><br>
<p><i>DHL Global Forwarding is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.</i></p></div>

OFR Customer Implementation Specialist

Jadeer

<div><p>Are you an analytical and adaptable professional ready to elevate organizational performance in a dynamic, globally recognized translation and localization company? Future Group invites you to join our innovative team as a Performance Management Specialist and make your mark on our ongoing commitment to excellence, growth, and talent development.</p><h2 class="jobSectionHeader"><b>
Excel in Performance Management with a Leading Language Services Provider</b></h2><p>
At Future Group, since1994, we have shaped the future of localization services across the globe. As we continue to expand, your expertise in performance management will help unlock the full potential of our diverse team, driving both individual and organizational success.</p><h3 class="jobSectionHeader"><b>
Key Responsibilities &ndash; Performance Management Specialist</b></h3><h4 class="jobSectionHeader"><b>
Performance Management Operations:</b></h4><ul><li><p>
 <b>Performance Cycle Administration</b><b>:</b> Support the administration of the <b>quarterly, mid-year, and annual</b> performance reviews by tracking submission rates, sending reminders to managers, and ensuring all documentation is completed on time.</p></li><li><p><b>
Data Tracking &amp; Reporting:</b> Extract regular reports from the performance system (e.g., Incorta) regarding KPI completion, appraisal status, and rating distributions. Clean and organize data for senior management analysis.</p></li><li><p>
<b>KPI &amp; Goal Tracking:</b> Assist department heads and employees in entering their KPIs and objectives into the system, ensuring they follow the correct format and guidelines.</p></li><li><p>
 <b>PIP Monitoring:</b> Maintain a registry of active Performance Improvement Plans (PIPs). Follow up with managers to ensure review meetings are taking place and documentation is signed and filed.</p></li><li><p>
<b>Project Support:</b> Support the HR team in performance-related projects (e.g., competency updates) by scheduling meetings, taking minutes, and tracking project task lists.</p></li></ul><h4 class="jobSectionHeader"><b>
Training &amp; Development Support:</b></h4><ul><li><p><b>
Training Logistics:</b> Organize the logistics for internal and external training sessions, including booking venues, sending calendar invites, and preparing training materials.</p></li><li><p>
<b>LMS Support:</b> Upload training content to the Learning Management System (LMS), assign courses to employees as directed, and track course completion rates.</p></li><li><p>
<b>Onboarding Coordination:</b> Coordinate the logistics of the onboarding program for new hires, ensuring they have the necessary schedule and materials for their first week.
</p></li></ul><h4 class="jobSectionHeader"><b>Essential Skills &amp; Experience &ndash; Performance Management Specialist</b></h4><ul><li><p>
Bachelor&rsquo;s degree in Human Resources, Business Administration, Psychology, or a related field.</p></li><li><p>
1 to 3 years of experience in HR, preferably in OD, Performance, or a Generalist role.</p></li><li><p>
Proficiency in developing and analysing performance management frameworks and KPIs.</p></li><li><p>
Outstanding communication, facilitation, and relationship-building skills, with the ability to engage stakeholders at all levels.</p></li><li><p>
Digital fluency with HRIS/Performance Management Systems and Microsoft Office Suite.</p></li><li><p>
Ability to maintain confidentiality, integrity, and objectivity in all aspects of performance management.</p></li><li><p>
Fluency in English&mdash;additional language skills are considered a plus.</p></li><li><p>
Proficient in Excel (VLOOKUP, Pivot Tables) for data reporting.</p></li></ul><h5 class="jobSectionHeader"><b>
Why Join Future Group?</b></h5><ul><li><p>
Competitive compensation package with performance-based incentives.</p></li><li><p>
Opportunities for ongoing learning, professional development, and career progression within the global language solutions industry.</p></li><li><p>
Inclusive and collaborative organizational culture that values innovation, integrity, and respect for diversity.</p></li><li><p>
Hybrid working model supporting wellbeing and work-life balance.</p></li></ul><h6 class="jobSectionHeader"><b>
Work Conditions &ndash; Performance Management Specialist</b></h6><ul><li><p><b>
Location:</b> Mohandiseen</p></li><li><p><b>
Working Model:</b> Hybrid</p></li><li><p><b>
Working Hours: </b>9 AM &ndash;6 PM</p></li><li><p><b>
Working Days:</b> Sunday to Thursday (five-day working week, two days off)</p></li><li><p><b>
Supportive management structure committed to your growth</b></p></li></ul><p><b>
Ready to Shape the Future of Performance Excellence?</b></p><p>
If you are passionate about driving continuous improvement and empowering teams to achieve their best, <b>apply now</b> and play a key part in Future Group&rsquo;s global impact. We are an equal opportunities employer and welcome applications from all genders, backgrounds, and nationalities.</p></div>

Performance Management Specialist

GE HealthCare

<div><h1 class="jobSectionHeader"><b>Job Description Summary</b></h1>
The Digital Adoption Specialist plays a critical role in accelerating the adoption and commercial success of digital solutions in Molecular Imaging or/and Radiation Oncology.
<br>
This role is responsible for promoting, demonstrating, and managing trials of digital tools and platforms, while driving customer success, satisfaction, and long-term engagement.<br>
Working closely with Sales &amp; Service Account Managers, Product Specialist and implementation leaders, the Digital Adoption Specialist ensures seamless integration of digital solutions into clinical workflows, expands share of wallet within existing accounts, and supports margin growth through value-based selling.<p></p><h1 class="jobSectionHeader"><b>
Job Description</b></h1><p><b>
Key Responsibilities</b></p><p></p><ul><li><br>
<b>Digital Solution Promotion &amp; Trials</b></li></ul><ul><li><p>
Lead product demonstrations and manage digital solution trials to support adoption of molecular imaging or/and Radiation Oncology software and platforms.</p></li><li><p>
Define and execute the trial strategy to maximize impact and conversion.</p></li><li><p>
Collaborate with sales and product teams to ensure trials are integrated into broader commercial strategies and lead to long-term adoption.</p></li><li><p>
Develop and execute customer engagement programs such as symposium, congresses, hands-on sessions, webinars</p></li></ul><p></p><ul><li><br>
<b>Customer Success &amp; Engagement</b></li><li><p>
Drive customer success plan and act as the primary point of contact for Molecular digital or/and Radiation Oncology solution users, ensuring high satisfaction, effective usage, and continuous value realization.</p></li></ul><p></p><ul><li><br>
<b>Commercial Enablement</b></li></ul><ul><li><p>
Collaborate closely with Sales Account Managers and Product Specialists to increase the attachment rate of digital solutions in every RTCT, SPECT and PET deal.</p></li><li><p>
Demonstrate the combined clinical and operational value of integrating digital platforms with imaging systems to drive synergy across scanner and software sales.</p></li><li><p>
Identify upsell and cross-sell opportunities within existing accounts, contributing to revenue growth, margin expansion, and increased share of wallet.</p></li><li><p>
 Support the sales team with tailored messaging, value propositions, and tools that highlight the strategic benefits of digital adoption in molecular imaging workflows.</p></li></ul><p></p><ul><li><br>
<b>Training &amp; Education Alignment</b></li></ul><ul><li><p>
 Ensure customer satisfaction by identifying specific training needs and aligning them with the Clinical Education team.</p></li><li><p>
 Act as a liaison between the customer and internal training resources to ensure that educational programs are tailored to the clinical and operational requirements of each site.</p></li><li><p>
 Support the planning and coordination of training delivery, ensuring a smooth onboarding experience and optimal use of digital solutions.</p></li></ul><p></p><ul><li><br>
<b>Feedback &amp; Product Improvement</b></li><li><p>
Gather user feedback and usage data to inform product development and enhancements, acting as the voice of the customer within the organization.</p></li></ul><p></p><ul><li><br>
<b>Performance Monitoring</b></li><li><p>
Track adoption metrics, usage patterns, and customer satisfaction KPIs to drive continuous improvement and demonstrate ROI to stakeholders.</p></li></ul><p></p><ul><li><br>
<b>Strategic Account Development</b></li><li><p>
Support strategic account planning by identifying digital growth opportunities and aligning with broader commercial objectives.</p></li></ul><p></p><ul><li><br>
<b> Sales Accountability</b></li></ul><ul><li><p>
 Responsible for achieving financial targets related to MIM Software and Molecular Imaging or/and Radiation Oncology digital solution sales, both as standalone deals and as part of combined offerings.</p></li><li><p>
 Work in partnership with Sales Account Managers and Product Sales teams to drive revenue, margin, and share of wallet expansion.</p></li></ul><p></p><ul><li><br>
<b>Collaboration with Digital Implementation Teams</b></li></ul><ul><li><p>
Work closely with the Imaging Digital Solutions team responsible for IT implementation.</p></li><li><p>
Define the best structure-offering during the sales process to align with customer needs, ensuring a smooth and proper installation of digital solutions.</p></li></ul><p></p><p><b><br>
Required Qualifications</b></p><ul><li><p>
Bachelor&rsquo;s degree in Healthcare, Biomedical Engineering, Health IT, or a related field.</p></li><li><p>
3+ years of experience in healthcare technology, digital health, or clinical applications&mdash;preferably in imaging or diagnostics.</p></li><li><p>
Strong understanding of molecular imaging workflows and digital health ecosystems.</p></li></ul><p></p><p><b><br>
Desired Characteristics</b></p><ul><li><p>
Excellent communication and interpersonal skills, with the ability to engage both clinical and technical stakeholders.</p></li><li><p>
Demonstrated success in customer-facing roles, including training coordination, onboarding, or customer success.</p></li><li><p>
Experience with digital platforms, SaaS models, or enterprise healthcare software.</p></li><li><p>
Strong analytical mindset with the ability to interpret usage data and customer feedback.</p></li><li><p>
Collaborative team player with a proactive, solution-oriented approach.</p></li></ul><p></p><p>
About Us</p><p></p><p>
GE HealthCare is a leading global medical technology and digital solutions innovator with over 100 years of healthcare industry experience and around 50,000 employees globally. We enable clinicians to make faster, more informed decisions through intelligent devices, data analytics, applications and services, supported by our Edison intelligence platform. We operate at the center of an ecosystem working toward precision health - digitizing healthcare, helping drive productivity and improving outcomes for patients, providers, health systems and researchers around the world.</p><p></p><p>
Our total rewards are designed to unlock your ambition by giving you the boost and flexibility you need to turn your ideas into world-changing realities. Our salary and benefits are everything you&rsquo;d expect from an organization with global strength and scale, and you&rsquo;ll be surrounded by career opportunities in a culture that fosters care, collaboration and support.</p><p></p><p>
GE HealthCare is an Equal Opportunity Employer where inclusion matters. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.</p><p></p><p>
GE HealthCare - Creating a world where healthcare has no limits</p><p>
#LI-CM1</p><p></p><h1 class="jobSectionHeader"><b>
Additional Information</b></h1><div><div><div><div><div><div><div><p><b>
Relocation Assistance Provided: </b>No</p></div></div></div></div></div></div></div></div><p></p>

Digital Adoption and Sales Specialist – Molecular Imaging / Radiation Oncology - MIM Software

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