spa assistant manager

Andaz

<div><div>Summary<div>
Duties and responsibilities related to the Spa Manager role:<ul><li>
Develop and implement the overall spa strategy, including its service menu, pricing, and wellness concepts, to align with the hotel's luxury positioning.</li><li>
Prepare and manage the annual spa budget, closely monitoring revenues, labor costs, and operational expenses to maximize profitability.</li><li>
Lead, recruit, train, and manage the performance of the entire spa team, including therapists, receptionists, and attendants, to ensure exceptional service.</li><li>
Drive spa revenue by developing and executing marketing promotions, managing guest memberships, and motivating the team to achieve retail sales targets.</li><li>
Oversee all daily operations, ensuring the spa's ambiance, cleanliness, and service standards are impeccably maintained at all times.</li><li>
Manage guest relations, personally handling any escalated feedback or complaints to ensure guest satisfaction and loyalty.</li><li>
Control all spa inventory, from professional treatment products to retail items, managing stock levels, placing orders, and conducting regular audits.</li><li>
Ensure the spa is in full compliance with all local health, safety, and licensing regulations.</li><li>
Stay current with industry trends, introducing new treatments, wellness technologies, and products to keep the spa competitive.</li></ul></div></div><div>
Qualifications<div><ul><li>
Ideally with a University Degree or Diploma in Spa Management and/or Hospitality/Tourism Management.</li><li>
Minimum 2 years work experience as Assistant Spa Manager.</li><li>
Aesthetic qualification in treatments and training will be of great advantage</li></ul></div></div></div>

SPA MANAGER

VIO Med Spa

Position Title: Assistant Spa ManagerLocation: VIO Med Spa &ndash; Delray Beach, FLJob Type: Full-TimeSalary: $20&ndash;$25/hr (based on experience)About VIO Med SpaVIO Med Spa &mdash; which stands for Value in Ourselves &mdash; is a nationally recognized, physician-backed aesthetics and wellness brand delivering cutting-edge treatments in a serene and luxurious environment. With locations in over a dozen states and rapid growth across South Florida, VIO Med Spa is redefining the client experience through innovation, expertise, and results-driven care.We specialize in advanced medical aesthetic services including Injectables, Body Contouring, Skin Rejuvenation, Custom Facials, and more. Our mission is to help clients feel confident, radiant, and empowered &mdash; and we&rsquo;re seeking passionate leaders who want to grow with us.Visit us at: www.viomedspa.comPosition OverviewAs the Assistant Spa Manager, you will be the right hand to our Spa Director, supporting day-to-day operations while ensuring a consistently exceptional client experience. You&rsquo;ll lead with positivity, poise, and professionalism &mdash; acting as both a service ambassador and team motivator in a fast-paced, upscale environment.This is the perfect role for someone with a strong hospitality or spa background who is ready to step into leadership, take initiative, and grow within a nationally expanding brand.Key Responsibilities<ul><li>Deliver a warm and polished welcome to every guest; set the tone for a five-star experience.</li><li>Manage client scheduling and daily appointment flow using spa management software.</li><li>Support front desk team members in client communications (in-person, phone, email).</li><li>Assist with staff coordination, ensuring the spa operates smoothly and on time.</li><li>Resolve guest concerns with grace, professionalism, and a solutions-first mindset.</li><li>Educate clients about services, packages, memberships, and retail products.</li><li>Assist in managing inventory and supporting retail sales through suggestive selling.</li><li>Collaborate with the team on creating content for social media (IG Reels, TikTok, before &amp; afters).</li><li>Support promotional campaigns, service launches, and client engagement efforts.</li><li>Uphold the cleanliness, organization, and luxury aesthetic of the spa at all times.</li><li>Serve as a point of contact when the Spa Director is unavailable, ensuring high standards are maintained.</li></ul>Qualifications<ul><li>2+ years of customer service or hospitality experience (spa or med spa preferred).</li><li>Natural leader with strong communication and problem-solving skills.</li><li>Highly organized, detail-oriented, and comfortable multitasking under pressure.</li><li>Knowledge of aesthetics, wellness, or beauty services is a major plus.</li><li>Experience using spa/medical booking software preferred (e.g., Aesthetic Record, Vagaro, etc.).</li><li>A passion for health, beauty, and helping others feel their best.</li></ul>Schedule &amp; Availability<ul><li>Full-time position.</li><li>Must have weekend availability.</li><li>Operating hours: Monday through Saturday.</li></ul>Perks &amp; Benefits<ul><li>Competitive hourly pay ($20&ndash;$25/hr depending on experience)</li><li>401(k)</li><li>Flexible schedule</li><li>Employee discounts on services and retail</li><li>Paid time off</li><li>Opportunity for growth within a rapidly expanding national brand</li></ul>How to ApplyIf you're enthusiastic about medical aesthetics, committed to excellence, and thrive in a leadership role that combines client care and team support, we'd love to meet you. Please submit your resume via Indeed. Qualified candidates will be contacted via email for next steps.VIO Med Spa Delray Beach is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.Job Type: Full-timePay: $20.00 - $25.00 per hourBenefits:<ul><li>401(k)</li><li>401(k) matching</li><li>Employee discount</li><li>Health insurance</li><li>Paid time off</li></ul>Experience:<ul><li>Leadership: 1 year (Preferred)</li><li>Sales: 1 year (Required)</li><li>Customer service: 1 year (Required)</li></ul>Work Location: In person

Assistant Spa Manager

IHG Hotels & Resorts

This job posting is for a position at a Hotel owned and operated by an independent franchisee, not by IHG or its affiliates. IHG has no involvement in the hiring or day-to-day employment policies or practices of franchisees. By clicking the apply button, you will be applying for a position with an independently owned and operated franchise hotel, not with IHG or its affiliates, and IHG will not be your employer. About Us Join voco hotels where every hotel has its unique charm, and our thoughtful hosts create a home away from home. Step by step, we're on a journey towards a sustainable future, treating the planet the same way we do our guests. Seeking individuals with as much character as our vibrant hotels. If you thrive on genuine hospitality, your place is with us at voco hotels. The Assistant Spa Manager supports the Spa Manager in overseeing the daily operations of the spa to ensure the highest level of guest satisfaction, service quality, and operational efficiency. This role involves supervising spa team members, maintaining service standards, managing scheduling, and assisting with financial and marketing goals to enhance the spa's profitability and reputation. Your day to day Operations Management <ul> <li>Assist in the daily management and smooth operation of the spa and wellness facilities.</li> <li>Supervise therapists, receptionists, and attendants to ensure exceptional guest experiences.</li> <li>Ensure all spa areas are clean, well-maintained, and compliant with hygiene and safety standards.</li> <li>Monitor inventory levels and coordinate with suppliers for product replenishment.</li> <li>Support the implementation of spa protocols and standard operating procedures (SOPs).</li> </ul> Guest Experience <ul> <li>Ensure guests receive personalized, professional, and memorable experiences.</li> <li>Handle guest complaints or feedback promptly and professionally.</li> <li>Promote spa services, packages, and retail products to enhance guest satisfaction and revenue.</li> <li>Maintain strong guest relationships and encourage repeat business.</li> </ul> Team Leadership <ul> <li>Assist in the recruitment, training, and evaluation of spa staff.</li> <li>Support employee scheduling, attendance, and performance management.</li> <li>Foster a positive, motivated, and collaborative team environment.</li> <li>Conduct regular briefings and training sessions to maintain service excellence.</li> </ul> Financial & Sales Support <ul> <li>Assist in achieving spa revenue and profitability goals.</li> <li>Support in preparing reports, budgets, and forecasts.</li> <li>Promote retail sales and develop strategies to increase treatment bookings and product sales.</li> <li>Ensure proper billing and adherence to financial procedures.</li> </ul> Marketing & Promotion <ul> <li>Assist with spa promotions, seasonal offers, and partnerships.</li> <li>Coordinate with the marketing team to create attractive campaigns and social media content.</li> <li>Stay updated with industry trends to introduce innovative treatments and experiences.</li> </ul> What We Need From You <ul> <li>Minimum 2-3 years of experience in a supervisory or assistant management role within a spa or wellness center.</li> <li>Strong knowledge of spa operations, treatments, and retail products.</li> <li>Excellent communication, leadership, and organizational skills.</li> <li>Customer-oriented with a passion for wellness and hospitality.</li> <li>Proficiency in spa management software and Microsoft Office Suite.</li> <li>Diploma or certification in Spa Management, Hospitality, or a related field is preferred.</li> <li>Leadership & Team Management</li> <li>Guest Service Excellence</li> <li>Financial Awareness</li> <li>Attention to Detail</li> <li>Sales & Marketing Focus</li> <li>Problem-Solving</li> <li>Professional Appearance & Attitude</li> </ul> What We Offer We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life. We welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. We are an equal opportunity employer and offer opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives. So, join us and you'll become part of our hotel family. Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today. Seniority level <ul> <li>Mid-Senior level</li> </ul> Employment type <ul> <li>Temporary</li> </ul> Job function <ul> <li>Other</li> </ul> Industries <ul> <li>Hospitality</li> </ul>

Franchise Hotel - Assistant Spa Manager

voco™ hotels

<div>This job posting is for a position at a Hotel owned and operated by an independent franchisee, not by IHG or its affiliates. IHG has no involvement in the hiring or day-to-day employment policies or practices of franchisees.

By clicking the apply button, you will be applying for a position with an independently owned and operated franchise hotel, not with IHG or its affiliates, and IHG will not be your employer. 
About Us

Join voco&trade; hotels where every hotel has its unique charm, and our thoughtful hosts create a home away from home. Step by step, we're on a journey towards a sustainable future, treating the planet the same way we do our guests. Seeking individuals with as much character as our vibrant hotels. If you thrive on genuine hospitality, your place is with us at voco&trade; hotels. The Assistant Spa Manager supports the Spa Manager in overseeing the daily operations of the spa to ensure the highest level of guest satisfaction, service quality, and operational efficiency. This role involves supervising spa team members, maintaining service standards, managing scheduling, and assisting with financial and marketing goals to enhance the spa's profitability and reputation.<h4 class="jobSectionHeader"> 
Your day to day
</h4><h4 class="jobSectionHeader">
Operations Management</h4>
<ul>
<li>Assist in the daily management and smooth operation of the spa and wellness facilities.
</li>
<li>Supervise therapists, receptionists, and attendants to ensure exceptional guest experiences.
</li>
<li>Ensure all spa areas are clean, well-maintained, and compliant with hygiene and safety standards.
</li>
<li>Monitor inventory levels and coordinate with suppliers for product replenishment.
</li>
<li>Support the implementation of spa protocols and standard operating procedures (SOPs).
</li>
</ul><h4 class="jobSectionHeader">Guest Experience</h4>
<ul>
<li>Ensure guests receive personalized, professional, and memorable experiences.
</li>
<li>Handle guest complaints or feedback promptly and professionally.
</li>
<li>Promote spa services, packages, and retail products to enhance guest satisfaction and revenue.
</li>
<li>Maintain strong guest relationships and encourage repeat business.
</li>
</ul><h4 class="jobSectionHeader">Team Leadership</h4>
<ul>
<li>Assist in the recruitment, training, and evaluation of spa staff.
</li>
<li>Support employee scheduling, attendance, and performance management.
</li>
<li>Foster a positive, motivated, and collaborative team environment.
</li>
<li>Conduct regular briefings and training sessions to maintain service excellence.
</li>
</ul><h4 class="jobSectionHeader">Financial &amp; Sales Support</h4>
<ul>
<li>Assist in achieving spa revenue and profitability goals.
</li>
<li>Support in preparing reports, budgets, and forecasts.
</li>
<li>Promote retail sales and develop strategies to increase treatment bookings and product sales.
</li>
<li>Ensure proper billing and adherence to financial procedures.
</li>
</ul><h4 class="jobSectionHeader">Marketing &amp; Promotion</h4>

<ul><li>Assist with spa promotions, seasonal offers, and partnerships.
</li>
<li>Coordinate with the marketing team to create attractive campaigns and social media content.
</li>
<li>Stay updated with industry trends to introduce innovative treatments and experiences.</li></ul> 

What we need from you
<ul>
<li>Minimum 2-3 years of experience in a supervisory or assistant management role within a spa or wellness center.
</li>
<li>Strong knowledge of spa operations, treatments, and retail products.
</li>
<li>Excellent communication, leadership, and organizational skills.
</li>
<li>Customer-oriented with a passion for wellness and hospitality.
</li>
<li>Proficiency in spa management software and Microsoft Office Suite.
</li>
</ul><ul><li>Diploma or certification in Spa Management, Hospitality, or a related field is preferred.
</li>
<li>Leadership &amp; Team Management
</li>
<li>Guest Service Excellence
</li>
<li>Financial Awareness
</li>
<li>Attention to Detail
</li>
<li>Sales &amp; Marketing Focus
</li>
<li>Problem-Solving
</li>
<li>Professional Appearance &amp; Attitude</li></ul> 

What we offer

We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life. 
We welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. We are an equal opportunity employer and offer opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.
 
So, join us and you'll become part of our hotel family.

Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.</div>

Sharaka Holdings

<ul><li>Assists in managing spa operations and budgets.</li><li>Ensures all employees have the necessary supplies, equipment, and uniforms.</li><li>Reviews budgets, operating statements, and payroll progress reports to support financial management.</li><li>Manages supply and equipment inventories within budget limits.</li><li>Maintains cleanliness and organization of the spa, related areas, and equipment.</li><li>Understands the department&rsquo;s impact on overall property financial goals and works to achieve or exceed budgeted targets.</li><li>Ensures employees understand expectations, standards, and operational parameters.</li><li>Escalates issues to the department manager or Human Resources when necessary.</li><li>Sets a positive example for guest relations and service excellence.</li><li>Engages with guests to gather feedback on service quality and satisfaction.</li><li>Addresses guest issues and complaints promptly and professionally.</li><li>Empowers employees to deliver exceptional customer service.</li><li>Highlights guest satisfaction in team meetings and encourages continuous improvement.</li><li>Strives to enhance overall service performance and guest experience.</li></ul>Requirements:<ul><li>Minimum 3&ndash;5 years of experience in spa operations, preferably in a hotel environment.</li><li>Strong understanding of spa budgets, financial reports, and inventory management.</li><li>Proven leadership skills with the ability to supervise, motivate, and develop staff.</li><li>Excellent customer service and guest relations skills.</li><li>Knowledge of spa treatments, wellness services, and operational procedures.</li><li>Strong organizational skills and attention to detail.</li><li>Ability to handle guest complaints professionally and effectively.</li><li>Flexible, proactive, and capable of working in a fast-paced environment.</li><li>Familiarity with health, safety, and hygiene standards in spa operations.</li><li>Female candidates are preferred due to operational requirements.</li><li>Open to both local and international applicants.</li></ul>Job Types: Full-time, Permanent

Marriott International

<div>Additional Information 
Job Number25181010 
Job CategorySpa 
LocationThe Westin Hilton Head Island Resort &amp; Spa, Two Grasslawn Avenue, Hilton Head Island, South Carolina, United States, 29928 
ScheduleFull Time 
Located Remotely?N 
Position Type Management 
Pay Range: $25.02-$30.77 per hour 
Bonus Eligible: Y<div><div>
JOB SUMMARY
Position has responsibility for supervising and coordinating activities of employees delivering spa services, including salon, skin care, program coordination, reservations, reception desk, massage and locker room areas. Position focuses on ensuring guest and employee satisfaction and achieving the operating budget.
CANDIDATE PROFILE
Education and Experience
<ul><li>High school diploma or GED; 2 years experience in the spa, guest services, or related professional area.</li></ul>
CORE WORK ACTIVITIES
Supporting Management of Spa Operations and Budgets
<ul><li>Assumes the responsibilities of the Spa Director in his/her absence.</li></ul>
<ul><li>Ensures all employees have the proper supplies, equipment and uniforms.</li></ul>
<ul><li>Comprehends budgets, operating statements and payroll progress reports as needed to assist in the financial management of department.</li></ul>
<ul><li>Manages supplies and equipment inventories within budget.</li></ul>
<ul><li>Maintains cleanliness of spa and related areas and equipment.</li></ul>
<ul><li>Understands the impact of department&rsquo;s operations on the overall property financial goals and objectives and managing to achieve or exceed budgeted goals.</li></ul>
Ensuring and Delivering Exceptional Customer Service
<ul><li>Sets a positive example for guest relations.</li></ul>
<ul><li>Interacts with guests to obtain feedback on product quality and service levels.</li></ul>
<ul><li>Handles guest problems and complaints.</li></ul>
<ul><li>Empowers employees to provide excellent customer service.</li></ul>
<ul><li>Emphasizes guest satisfaction during all departmental meetings and focusing on continuous improvement.</li></ul>
<ul><li>Strives to improve service performance.</li></ul>
Conducting Human Resources Activities
<ul><li>Solicits employee feedback, utilizing an &ldquo;open door&rdquo; policy and reviewing employee satisfaction results to identify and address employee problems or concerns.</li></ul>
<ul><li>Ensures employees understand expectations and parameters.</li></ul>
<ul><li>Brings issues to the attention of the department manager and Human Resources as necessary.</li></ul>
<ul><li>Observes service behaviors of employees and providing feedback to individuals.</li></ul>
<ul><li>Participates in employee progressive discipline procedures.</li></ul>
<ul><li>Participates in an on-going employee recognition program.</li></ul>
<ul><li>Reviews comment cards and guest satisfaction results with employees.</li></ul>
<ul><li>Supports a Spa orientation program for employees to receive the appropriate new hire training to successfully perform their job.</li></ul>
<ul><li>Supervises on-going training initiatives and conducting training when appropriate.</li></ul>
<ul><li>Establishes and maintains open, collaborative relationships with employees and ensuring employees do the same within the team.</li></ul>
<ul><li>Celebrates successes and publicly recognizes the contributions of team members.</li></ul>
<ul><li>Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process.</li></ul>
<ul><li>Assists the Spa Director in managing the day-to-day operations of the spa as necessary.</li></ul> 
</div><div>
</div>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
At Westin, we are committed to empowering guests to regain control and enhance their well-being when they need it most while traveling, ensuring they can be the best version of themselves. To achieve the brand mission of becoming the preeminent wellness brand in hospitality, we need passionate and engaged associates to bring the brand&rsquo;s unique programming to life. We want our associates to embrace their own well-being practices both on and off property. You are the ideal Westin candidate if you are passionate; you are active and take pride in how you maintain your well-being; you are optimistic; you are adventurous. Be where you can do your best work, begin your purpose, belong to an amazing globalteam, and become the best version of you.</div></div>

Your day to day

Operations Management

<ul>
<li>Assist in the daily management and smooth operation of the spa and wellness facilities.</li>
<li>Supervise therapists, receptionists, and attendants to ensure exceptional guest experiences.</li>
<li>Ensure all spa areas are clean, well-maintained, and compliant with hygiene and safety standards.</li>
<li>Monitor inventory levels and coordinate with suppliers for product replenishment.</li>
<li>Support the implementation of spa protocols and standard operating procedures (SOPs).</li>
</ul>

Guest Experience

<ul>
<li>Ensure guests receive personalized, professional, and memorable experiences.</li>
<li>Handle guest complaints or feedback promptly and professionally.</li>
<li>Promote spa services, packages, and retail products to enhance guest satisfaction and revenue.</li>
<li>Maintain strong guest relationships and encourage repeat business.</li>
</ul>

Team Leadership

<ul>
<li>Assist in the recruitment, training, and evaluation of spa staff.</li>
<li>Support employee scheduling, attendance, and performance management.</li>
<li>Foster a positive, motivated, and collaborative team environment.</li>
<li>Conduct regular briefings and training sessions to maintain service excellence.</li>
</ul>

Financial &amp; Sales Support

<ul>
<li>Assist in achieving spa revenue and profitability goals.</li>
<li>Support in preparing reports, budgets, and forecasts.</li>
<li>Promote retail sales and develop strategies to increase treatment bookings and product sales.</li>
<li>Ensure proper billing and adherence to financial procedures.</li>
</ul>

Marketing &amp; Promotion

<ul>
<li>Assist with spa promotions, seasonal offers, and partnerships.</li>
<li>Coordinate with the marketing team to create attractive campaigns and social media content.</li>
<li>Stay updated with industry trends to introduce innovative treatments and experiences.</li>
</ul>

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