spa coordinator

Whim Hospitality Ltd

<div>Primary Responsibilities:
<ul><li>
Guest Relations:</li><li><ul><li>
Greet and assist guests upon arrival, ensuring a warm and welcoming experience.</li><li>
Handle inquiries regarding spa services, treatments, and retail offerings.</li></ul>
</li><li>Appointment Management:</li><li><ul><li>
Schedule and coordinate appointments for spa services.</li><li>
Monitor appointment schedules and follow up on confirmations and rescheduling.</li></ul>
</li><li>Sales and Upselling:</li><li><ul><li>
Promote and sell spa services and retail products, meeting or exceeding sales targets.</li><li>
Provide detailed information on available treatments and promotional packages.</li></ul>
</li><li>Retail Operations:</li><li><ul><li>
Oversee retail operations within the spa, maintaining organization and product availability.</li><li>
Track inventory levels and manage orders as needed.</li></ul>
</li><li>Collaboration:</li><li><ul><li>
Collaborate with therapists and spa team members for seamless service delivery.</li><li>
Assist in training new staff members regarding guest care and retail operations.</li></ul>
</li><li>Health and Safety Compliance:</li><li><ul><li>
Ensure adherence to health and safety regulations to maintain a safe environment.</li><li>
Participate in staff meetings and training focused on operational excellence.</li></ul>
</li><li>Continuous Improvement:</li><li><ul><li>
Gather guest feedback to implement enhancements to the guest experience.</li><li>
Stay updated on spa industry trends and innovations.</li></ul>
</li></ul><ul><li>Education: 
High school diploma or equivalent; additional education in hospitality or spa management is a plus.</li><li>
Experience: 
Previous experience in a guest services or front desk role, preferably in a spa or wellness environment.</li><li>
Skills: 
Excellent communication and interpersonal skills with a genuine passion for service. Strong organizational abilities and attention to detail.</li><li>
Personal Attributes: 
Positive attitude, professional demeanor, and ability to thrive in a fast-paced environment.</li></ul>
The Spa Coordinator is responsible for managing the front desk operations, booking treatments, coordinating with therapists, and overseeing retail operations to ensure an exceptional guest experience. This role requires excellent customer service skills, strong organizational abilities, and a passion for wellness.</div>

Spa Coordinator

Equinox

<div>Company Description 
OUR STORY:
Equinox Group is a high growth collective of the world's most influential, experiential, and differentiated lifestyle brands. We restlessly seek what is next for maximizing life - and boldly grow the lifestyle brands and experiences that define it. In addition to Equinox, our other brands, SoulCycle and Equinox Hotels are all recognized for inspiring and motivating members and employees to maximize life. Our portfolio of brands is recognized globally with locations within every major city across the United States in addition to London, Toronto, and Vancouver.
OUR CODE:
We are passionate about high performance living and we practice what we preach &ndash; investing time in our own health and fitness. We believe that everyone has untapped potential within them and it takes a disruptive approach to unleash it. We dream big and don&rsquo;t settle for the status quo. We sweat the details. We never accept less than 110% to help each other deliver the Equinox experience and enable our members to get great results. We are obsessed with what&rsquo;s new, what&rsquo;s now, what&rsquo;s next. Never following, always leading, and living ahead of the moment in fashion, culture, and consumer behavior. We aren&rsquo;t just a company; we&rsquo;re a community vested in each other&rsquo;s success. We value humility and a team approach at every level of the company.
If you are a high performing individual who is passionate about winning and inspiring others then we are excited to discuss career opportunities with you. 
Job Description 
We are looking for an energetic, creative, and enthusiastic Spa Coordinator to join the Equinox team! This is a great position for a candidate looking to make a significant impact in a growing and dynamic organization.
The Spa Coordinator is responsible to help ensure a memorable experience for our Spa guests. This includes greeting guests as they enter the facilities, orientating guests to the spa facilities, and providing personal guest service.
Job responsibilities include but are not limited to the following:<ul><li>
Interviewing, hiring and coaching staff members</li><li>
Outreach marketing for the spa</li><li>
Manage daily operations including inventory and monitoring of daily goals and budgets</li><li>
Provide orientation tour, explaining spa amenities offered and answering guests' questions</li><li>
Provide detailed descriptions of spa treatments, packages, services, facility features, and hours of operation</li><li>
Actively promote the spa, treatments, services, sessions and retail, as well as programming promotions</li><li>
Handle guests' questions and concerns professionally and courteously</li><li>
Maintain a safe, clean, and well-organized spa environment through consistent monitoring of the locker/facility area</li></ul> 

Qualifications 
The successful candidate must have the following experience, skills, and education:<ul><li>
Enthusiasm and possession of excellent customer service skills</li><li>
Must possess a valid Florida Massage Therapy or Esthetics License</li><li>
Must enjoy working with people with a friendly and outgoing personality</li><li>
Able to be efficient and productive in a fast-paced environment</li><li>
Basic math and money handling skills</li><li>
Excellent communication, listening, and computer skills</li><li>
Must be a team player</li></ul>
All duties and requirements stated are essential job functions. This job description in no way states or implies that these are the only duties to be performed by the staff occupying this position. Staff members may be required to perform other job-related duties by their supervisor. 
Additional Information 
AS A MEMBER OF THE EQUINOX TEAM YOU WILL RECEIVE:<ul><li>
We offer competitive salary, benefits and industry leading commission opportunities for club employees</li><li>
Complimentary Club membership</li><li>
30- 50% discounts on all Equinox products and services including Personal Training, Private Pilates, Spa and Caf&eacute;&rsquo; services and Shop items</li></ul>
This job description is intended to describe the general requirements for the position. It is not a complete statement of duties, responsibilities or requirements. Other duties not listed here may be assigned as necessary to ensure the proper operations of the department.
Equinox is an equal opportunity employer. For more information regarding our career opportunities, please visit one of our clubs or our website at https://careers.equinox.com
All your information will be kept confidential according to EEO guidelines. Must have a legal right to work in the United States.</div>

Licensed Spa Coordinator, Aventura

Golden Nugget

<div>Overview:
<div>
To be well versed and an expert in the field of Esthetics as described by the Laws of the State of Nevada. To deliver exceptional guest service to all guests of the Spa and Salon at the Golden Nugget Las Vegas and maintain a clean and healthful environment for delivering services according to the Policies, Procedures, and Protocols. This position must also exhibit a high level of professional and personalized guest service that embodies the Company&rsquo;s brand standard and core values (K.E.E.P. &ndash; Kindness, Engagement, Empathy and Positivity).</div>
Responsibilities:
<ul><li>Facials, aromatherapy, body treatments, massaging, analyzing, ordering, stocking facial supplies, extractions, applying make-up, waxing, tinting eyebrows and eyelashes.</li><li>
Be knowledgeable of all products used in Service Protocols and Sold in Retail to be able to make recommendations to clients on all phases of esthetics.</li><li>
Maintain a clean and orderly work area.</li><li>
Maintain current licenses and continuing education requirements essential to job performance and Licensing.</li><li>
Know, understand, and adhere to the policies, procedures, and SOP&rsquo;s of the Corporation and Spa Operations Department.</li><li>
Provide a positive guest service experience to each guest including but not limited to courtesy, sincerity and enthusiasm to all guests of the Golden Nugget Spa and Salon.</li><li>
Schedule appointments for Spa and Salon services, taking into consideration the timing of the services and the best practice order of those services.</li><li>
Be an expert about the products and services available within the Spa and Salon to better make recommendations to the guests inquiring about the retail products and services offered at the Golden Nugget Spa and Salon.</li><li>
Enthusiastically greet each guest as they enter and exit the Golden Nugget Spa and Salon.</li><li>
Strictly adhere to the Policies and Procedures with regard to money handling and PCI compliance by maintaining accurate records of receipts by collecting, totaling and submitting all receipts and cash as specified by the policies, procedures, and SOP&rsquo;s of the Spa Operations Department.</li><li>
When Opening/Closing the Spa and Salon Facilities each day secure the area by ensuring the premises are locked and all electrical equipment has been turned off.</li><li>
Professionally answer booking, informational, and courtesy reminder telephone calls.</li><li>
Clean, stock, and maintain the environment of the Fitness and Spa Facilities while completing daily checklist.</li><li>
Deliver promptly daily reports to management by gathering needed information from SpaSoft.</li></ul>
Qualifications:
<div>
To perform this job successfully, an individual must be able to perform the duties and responsibilities satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.</div> 
<div></div><ul><li>
Excellent analytical, problem solving, administrative, multi-tasking, organization and prioritization skills.</li><li>
Excellent interpersonal and communication skills (verbal and written), fluent English and articulate.</li><li>
Ability to work efficiently, independently and cohesively, consistently producing quality results.</li><li>
Computer literate in Microsoft Windows applications required; Spa Soft experience preferred.</li><li>
Must be able to learn and perform all Protocols and Procedures, essential to performing the services offered on our menu of services, to the Golden Nugget Standards.</li><li>
Minimum of 1 year experience in a Resort Spa environment.</li><li>
Nevada State Board of Cosmetology Estheticians License.</li><li>
Minimum age requirement is 21.</li><li>
High School Diploma or GED.</li><li>
Excellent analytical, problem solving, administrative, multi-tasking, organization and prioritization skills.</li><li>
Excellent interpersonal and communication skills (verbal and written), fluent English and articulate.</li><li>
Ability to work efficiently, independently and cohesively, consistently producing quality results.</li><li>
Computer literate in Microsoft Windows applications required; Spa Soft experience preferred.</li></ul><div></div><div> 
Disclaimer: The above information is intended as a high-level overview of the responsibilities and qualifications for the position and does not represent the full job description which will include all responsibilities, skills, duties, requirements, and working conditions associated with the job. For more information or to see the full job description, contact the Human Resources department at the location in which you are applying.</div></div>

Dual Rate Esthetician/Spa Coordinator

Suneer Holding

Russian Speaking Spa Sales CoordinatorAbout the Role:An exciting opportunity has arisen for a highly talented Spa Sales Coordinator to join the team Zarya Wellness Spa Management Company FZE. The main purpose of this role is to plan, organize and direct the overall Sales activity of the department, and driving the Spa to achieve its financial goals, provide a highly personalized information on the service adhering to the standard required by the Zarya Wellness brand, giving advice and treat guests on well-being techniques and treatments.Key responsibilities will include:&middot; Manage the day-to-day sales activities of the Spa, providing guidance, encouraging spa visit for the in-house guest / walk in guest and facilitating related professional work processes in order to achieve high sales performance standards&middot; Develop a strong sales activity by meeting the in-house guest / Walk in guest during check in / leisure time of the guest.&middot; Preparation of the spa promotions in achieving overall budget through planned sales &amp; marketing initiatives with the approval of Cluster Spa Manager / Director of Spa Operations.&middot; Communicate to Spa Receptionist / Spa Supervisor about the sales activities.&middot; Communicate all guest reviews &amp; guest feedbacks to Cluster Spa Manager in results to implement improvements and ensure guest satisfaction.&middot; Implementing and monitoring up-selling strategies to maximize Spa revenue.About the Candidate:In order to be considered for this role, you will have gained an internationally recognized qualification in the Sales/ Spa Industry, or equivalent field, and you should have a minimum of 2 years sales experience in a 4/5-star Spa environment / Hotel environment. Experience in the Middle East is desirable.It is essential that you have strong command of the Russian &amp; English language, both spoken and written. You should have knowledge and experience to plan, execute and monitor all required sales activities. You also must be well-organized, process and result oriented.Job Type: PermanentWork Location: In person

Russian Speaking Spa Sales Coordinator

Four Seasons Hotels and Resorts

<div>
 
 About Four Seasons
 
 
 
 Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
 
 
 At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
 
 
 
 About the location:
 
 
 
 A true home away from home. Four Seasons Resort at Sharm El Sheikh dedicates to perfecting the travel experience through continual innovation and the highest standards of hospitality. From elegant surroundings of the finest quality, to caring, highly personalized 24-hour service, Four Seasons embodies a true home away from home for those who know and appreciate the best. The deeply instilled Four Seasons culture personifies by its employees - people who share a single focus and encourage to offer phenomenal service.
 
 
 
 About The Role
 
 
 
 The Spa Coordinator/Receptionist serves as the first point of contact for guests, ensuring a warm, professional, and seamless experience from booking to checkout. This role requires exceptional organizational skills, a guest-centric approach, and the ability to multitask in a dynamic environment. The Spa Coordinator/Receptionist is responsible for handling appointments, assisting with retail sales, maintaining reception and spa areas, and coordinating with various departments to ensure Four Seasons' standards of service are upheld.
 
 
 
 What You Will Do
 
 
 
 
 Guest Service
 
 
 
 <ul>
 <li>
 Welcome and consult with guests about services, amenities, and spa facilities.
 </li>
 <li>
 Set and coordinate appointments, ensuring accuracy and alignment with guest preferences.
 </li>
 <li>
 Provide recommendations and assist with retail sales tailored to guest needs.
 </li>
 <li>
 Anticipate guest needs, resolve issues promptly, and ensure a memorable experience.
 </li>
 <li>
 Handle telephone and email inquiries according to Four Seasons' service standards.
 
 
 </li>
 </ul>
 
 Operations &amp; Coordination
 
 
 
 <ul>
 <li>
 Manage spa booking systems, ensuring reservations are accurate and optimized for productivity.
 </li>
 <li>
 Maintain communication logs and update staff on changes to bookings or tasks.
 </li>
 <li>
 Assist therapists and attendants with operational needs, ensuring smooth service delivery.
 </li>
 <li>
 Monitor guest areas (locker rooms, fitness areas, relaxation rooms) hourly, ensuring cleanliness and functionality.
 
 
 </li>
 </ul>
 
 Administrative &amp; POS Management
 
 
 
 <ul>
 <li>
 Process payments, gratuities, and service vouchers accurately.
 </li>
 <li>
 Prepare daily accounting reports and resolve any discrepancies in vouchers or payments.
 </li>
 <li>
 Assist with gift certificate processing and ensure proper handling of cash and bank balances.
 
 
 </li>
 </ul>
 
 Retail Management
 
 
 
 <ul>
 <li>
 Maintain product knowledge and assist guests with retail purchases.
 </li>
 <li>
 Restock, price, and display retail products, keeping the area clean and organized.
 </li>
 <li>
 Participate in monthly and quarterly retail inventories, ensuring accuracy and accountability.
 </li>
 <li>
 Monitor packaging stock levels and notify management when replenishment is needed.
 
 
 </li>
 </ul>
 
 Reception Desk Responsibilities
 
 
 
 <ul>
 <li>
 Maintain a neat, organized, and professional reception area.
 </li>
 <li>
 Update forms, reference materials, and guest collateral as required.
 </li>
 <li>
 Manage supply requisitions and restocking efficiently.
 </li>
 <li>
 Follow Four Seasons&rsquo; standards for handling emails, telephone calls, and computerized systems.
 </li>
 <li>
 Perform mathematical calculations as needed for transactions and reporting.
 
 
 </li>
 </ul>
 
 Interdepartmental Coordination
 
 
 
 <ul>
 <li>
 Communicate effectively in English (or other applicable languages).
 </li>
 <li>
 Work closely with engineering to address any maintenance issues promptly.
 </li>
 <li>
 Collaborate with housekeeping to maintain a clean, fresh, and welcoming environment.
 </li>
 <li>
 Notify security promptly of any accidents, injuries, or safety concerns.
 </li>
 <li>
 Handle lost and found items appropriately, ensuring guest belongings are returned.
 
 
 </li>
 </ul>
 
 What You Bring
 
 
 
 <ul>
 <li>
 Reading, writing, and oral proficiency in English; additional languages are a plus.
 </li>
 <li>
 Excellent communication and organizational skills, with the ability to prioritize in a busy environment.
 </li>
 <li>
 Previous experience in a similar role (2 years preferred) within a luxury spa or hospitality setting.
 </li>
 <li>
 Knowledge of spa software systems and hotel interface programs such as Book4Time, Opera, and HotSOS, preferably.
 </li>
 <li>
 Proficiency in Microsoft Office (Word and Excel).
 </li>
 <li>
 High grooming standards, a genuine smile, and a professional demeanour.
 </li>
 <li>
 Passion for the health and wellness industry, with a proactive and guest-focused mindset.
 
 
 </li>
 </ul>
 
 What We Offer
 
 
 
 <ul>
 <li>
 Competitive Salary, wages, and a comprehensive benefits package
 </li>
 <li>
 Excellent Training and Development opportunities
 </li>
 <li>
 Employee Discount for stays at any Four Seasons worldwide
 </li>
 <li>
 Complimentary Dry Cleaning for Employee Uniforms
 </li>
 <li>
 Complimentary Employee Meals
 
 
 </li>
 </ul>
 
 Schedule &amp; Hours
 
 
 
 Full Time
</div>

Spa Receptionist

Icebox Westerville

Wellness Coordinator &ndash; Icebox Cryotherapy Studios &ndash; WestervilleIcebox Cryotherapy Studios is looking for part-time or full time employees for our Westerville location. Icebox is an upscale athletic and therapeutic spa specializing in innovative cold therapies. We work with clients that are looking for athletic wellness/recovery, natural pain management &amp; beauty using cold therapy. We offer a flexible schedule allowing for a great work-life balance. Team members will assist with client reception, introduction to various therapies, package &amp; product sales, room/studio cleaning. Preferred work history in the spa/health and wellness industry, must have basic computer and administrative skills. We love fitness instructors! Wellness coordinator must have retail sales experience and love to be in a membership sales environment. Most importantly, must be OBSESSED with a healthy lifestyle. Enjoy a great work environment with paid training and monthly bonus opportunities. Must be able to work weekend shifts 9-4pm and/or 1030-4pmJob Type: Part-time (15-30 hours per week). Studio is open 7 days/week, but closed on major holidays. Shifts range from 4-8 hours in length.Compensation: Hourly with bonus opportunitiesResponsibilities include, but are not limited to:<ul><li>Deliver an overall excellent customer service experience</li><li>Promote and educate clients on company products and culture</li><li>Describe service benefits</li><li>Create relationships with clients to further personalize their experience</li><li>Proactively attend to clients to insure quality customer service</li><li>Answer customer queries regarding services</li><li>Recommend &amp; select services and packages</li><li>Make suggestions and encourage purchase of products</li><li>Assist in maintenance of studio facility and equipment</li><li>Maintain cleanliness of studio</li></ul>Required Skills and Traits:<ul><li>High energy and motivated personality</li><li>Overall basic knowledge of health and wellness</li><li>Desire to learn</li><li>Comfortable interacting with clients</li><li>Thrives in multitasking environments</li><li>Punctual, reliable and excel in time management</li><li>Ability to lift up to 50lbs</li></ul>Job Type: Part-timePay: $15.00 - $16.00 per hourBenefits:<ul><li>Flexible schedule</li></ul>Work Location: In person

Wellness Coordinator-Icebox Cryotherapy Studios-Westerville-Part time & Weekends

Salti, The Salt and Sound Spa

Do you love sales? Are you self motivated? Are you outgoing and light up the room?Salti is hiring!Spa SALES Coordinator + Wellness Guide &ndash; SALTI Salt &amp; Sound SpaDo you love wellness, sales and naturally help people find what they need to feel their best?SALTI is growing, and we&rsquo;re looking for a high-energy Sales Coordinator who can create an incredible client experience while confidently guiding clients into services and wellness offerings that support their health. This is more than a front desk role &mdash; this is the heartbeat AND connection point of the spa.What You&rsquo;ll Do:<ul><li>Welcome clients and create an elevated, luxury experience from the moment they walk in</li><li>Listen to client needs and guide them into the right services and wellness packages</li><li>Educate clients on red light therapy, salt sessions, and holistic offerings</li><li>Support retail recommendations (skincare, wellness products, etc.)</li><li>Manage bookings, client flow, and daily operations</li><li>Assist with red light sessions and salt cave flow</li><li>Keep the spa beautiful, stocked, and running smoothly</li><li>Support events and special wellness experiences</li></ul>This is a sales, wellness-focused, client-guiding role:You&rsquo;ll help clients stay consistent with their wellness goals by recommending services and packages that support preventative health and long-term results.There are opportunities to earn additional income based on performance, so we&rsquo;re looking for someone who is comfortable making recommendations and helping clients commit to their care.We&rsquo;re looking for someone who:<ul><li>Is warm, confident, and naturally influential (without feeling &ldquo;salesy&rdquo;)</li><li>Loves wellness, holistic health, and helping people feel amazing</li><li>Is proactive &mdash; always looking for ways to elevate the client experience</li><li>Is organized, tech-friendly, and dependable</li><li>Can multitask while maintaining a calm, luxury vibe</li><li>Has reliable transportation and a strong work ethic</li><li>Brings positive, drama-free energy to the space</li></ul>Part-time positionMust be flexible and available to work Monday&ndash;Saturday between 10 AM &ndash; 6 PM Shifts will vary within those hours (not full-time). Some shifts will be 10&ndash;6, others 10&ndash;2 or 2&ndash;6.If you love wellness, beautiful spaces, and being part of a growing brand that helps people feel their best &mdash; we&rsquo;d love to meet you.Send your resume + a short message about why you&rsquo;d be a great fit to:Come grow with SALTIPay: $14.00 - $17.00 per hourBenefits:<ul><li>Employee discount</li></ul>Work Location: In person

Spa Sales / Front Desk Coordinator

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