spa director

Hilton

<div>Director of Spa
A Director of Spa is ultimately responsible for overseeing the spa operations and team to deliver an excellent Guest and Member experience while managing annual revenue targets. 
 
 
What will I be doing? 
As a Director of Spa, you are ultimately responsible for overseeing the spa operations and team to deliver an excellent Guest and Member experience. A Director of Spa will also be required to achieve revenue targets and manage customer feedback. Specifically, you will be responsible for performing the following tasks to the highest standards:
<ul><li>Manage overall operations of the spa</li>
<li>Manage and carry out procedures, have current knowledge of treatments, and ensure all treatments comply with current legislation and company standards</li>
<li>Ensure client experience is proficient including bookings, payments, and consultation cards</li>
<li>Managing spa team members and beauty therapists to ensure high motivation, provision of high quality service and ongoing development</li>
<li>Drive team to meet and exceed agreed revenue targets through a creative approach to delivering alternative programmes to core fitness-based schemes</li>
<li>Meeting department annual budget and be accountable for maintaining and operating within financial targets as well as net movement</li>
<li>Manage customer feedback effectively to ensure continuous service and programme improvement</li>
<li>Instill brand values and standards to maintain quality on a daily basis</li>
<li>Liaise with other hotel departments</li>
<li>Ensure customers and guests receive friendly and consistent personalised service from all team members</li>
<li>Respond to audits to ensure continual improvement is achieved</li>
<li>Maintain awareness of department security related to cash, stock and equipment and ensure all department procedures are followed</li>
<li>Ensure health, safety and COSHH regulations are complied with and club rules are observed by members, clients and guests</li>
</ul>What are we looking for? 
A Director Spa serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
<ul><li>Management experience within the spa industry</li>
<li>Ability to meet financial targets</li>
<li>Ability to work under pressure</li>
<li>Excellent grooming standards</li>
<li>Willingness to develop team members and self</li>
<li>Flexibility to respond to a range of different work situations</li>
<li>Ability to work on your own or in teams</li>
</ul>It would be advantageous in this position for you to demonstrate the following capabilities and distinctions: :
<ul><li>Knowledge of the local market</li>
<li>Relevant qualifications</li> 
</ul> 
 
What will it be like to work for Hilton? 
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its . Our vision &ldquo;to fill the earth with the light and warmth of hospitality&rdquo; unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!</div>

Director of Spa

<div>
 A Director of Spa is ultimately responsible for overseeing the spa operations and team to deliver an excellent Guest and Member experience while managing annual revenue targets.
 
 
 
 What will I be doing?
 
 
 
 As a Director of Spa, you are ultimately responsible for overseeing the spa operations and team to deliver an excellent Guest and Member experience. A Director of Spa will also be required to achieve revenue targets and manage customer feedback. Specifically, you will be responsible for performing the following tasks to the highest standards:
 
 
 <ul>
 <li>
 Manage overall operations of the spa
 </li>
 <li>
 Manage and carry out procedures, have current knowledge of treatments, and ensure all treatments comply with current legislation and company standards
 </li>
 <li>
 Ensure client experience is proficient including bookings, payments, and consultation cards
 </li>
 <li>
 Managing spa team members and beauty therapists to ensure high motivation, provision of high quality service and ongoing development
 </li>
 <li>
 Drive team to meet and exceed agreed revenue targets through a creative approach to delivering alternative programmes to core fitness-based schemes
 </li>
 <li>
 Meeting department annual budget and be accountable for maintaining and operating within financial targets as well as net movement
 </li>
 <li>
 Manage customer feedback effectively to ensure continuous service and programme improvement
 </li>
 <li>
 Instill brand values and standards to maintain quality on a daily basis
 </li>
 <li>
 Liaise with other hotel departments
 </li>
 <li>
 Ensure customers and guests receive friendly and consistent personalised service from all team members
 </li>
 <li>
 Respond to audits to ensure continual improvement is achieved
 </li>
 <li>
 Maintain awareness of department security related to cash, stock and equipment and ensure all department procedures are followed
 </li>
 <li>
 Ensure health, safety and COSHH regulations are complied with and club rules are observed by members, clients and guests
 
 
 
 </li>
 </ul>
 
 What are we looking for?
 
 
 
 A Director Spa serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
 
 
 <ul>
 <li>
 Management experience within the spa industry
 </li>
 <li>
 Ability to meet financial targets
 </li>
 <li>
 Ability to work under pressure
 </li>
 <li>
 Excellent grooming standards
 </li>
 <li>
 Willingness to develop team members and self
 </li>
 <li>
 Flexibility to respond to a range of different work situations
 </li>
 <li>
 Ability to work on your own or in teams
 
 
 
 </li>
 </ul>
 It would be advantageous in this position for you to demonstrate the following capabilities and distinctions: :
 
 
 <ul>
 <li>
 Knowledge of the local market
 </li>
 <li>
 Relevant qualifications
 
 
 
 </li>
 </ul>
 
 What will it be like to work for Hilton?
 
 
 
 Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision &ldquo;to fill the earth with the light and warmth of hospitality&rdquo; unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
 
 
 
 Work Locations
 
 
 
 Waldorf Astoria Kuwait
 
 
 
 Schedule
 
 
 
 Full-time
 
 
 
 Brand
 
 
 
 Waldorf Astoria Hotels &amp; Resorts
 
 
 
 Job
 
 
 
 Spa, Health Club, Recreation
</div>

Accor

<div>Company Description 
The Grand Tarabya Managed by Accor
As soon as you step inside The Grand Tarabya Managed by Accor, which holds a very special place in Istanbul's history, you will feel the charm of a 100-years-old past, the highest architectural and aesthetic standards, and the splendor inspired by the sparkle of the Bosphorus. From the 4.500 square meter spa area to the panoramic Bosphorus view of 29 residences and 248 rooms, from the magnificent 1.280 square meter ballroom to the restaurants and bars offering an unforgettable gastronomic adventure, The Grand Tarabya Managed by Accor, combines care, elegance, and comfort in every detail. With its doors opening to the Bosphorus, The Grand Tarabya Managed by Accor, will forever hold its place in your memory. 
Job Description 
We are seeking a visionary and goal-oriented Director of Spa to join our luxury wellness team in Istanbul, T&uuml;rkiye. As the leader of our spa operations, you will be responsible for creating and implementing innovative wellness strategies that align with our brand's commitment to exceptional guest experiences and operational excellence.<ul><li>
Develop and execute a comprehensive spa and wellness strategy that enhances our luxury positioning and drives business growth</li><li>
Oversee all aspects of spa operations, ensuring the highest standards of service quality, guest satisfaction, and team performance</li><li>
Create unique and personalized wellness experiences that reflect local culture and cater to our discerning clientele</li><li>
Lead and mentor a team of spa professionals, fostering a culture of excellence, innovation, and continuous improvement</li><li>
Manage the spa's financial performance, including budgeting, forecasting, and achieving revenue targets</li><li>
Collaborate with marketing and sales teams to develop and implement effective promotional strategies and partnerships</li><li>
Ensure compliance with all relevant health, safety, and environmental regulations</li><li>
Drive sustainability initiatives within the spa, promoting responsible luxury in all aspects of operations</li><li>
Represent the spa in media opportunities, VIP briefings, and industry events</li><li>
Stay abreast of industry trends and innovations to maintain the spa's competitive edge in the luxury wellness market</li></ul> 

Qualifications 
<ul><li>
Proven track record in spa management or luxury hospitality, with a focus on strategic leadership and operational excellence</li><li>
Strong financial acumen, including experience in P&amp;L management, budgeting, and revenue optimization</li><li>
Exceptional team leadership skills, with the ability to inspire, mentor, and develop a high-performing spa team</li><li>
Expertise in creating and implementing innovative wellness programs and personalized guest experiences</li><li>
Excellent communication and interpersonal skills, with the ability to interact effectively with guests, team members, and stakeholders at all levels</li><li>
Proficiency in spa management software and digital technologies used in luxury wellness environments</li><li>
Strong analytical and problem-solving skills, with the ability to make data-driven decisions</li><li>
Bachelor's degree in Hospitality Management, Business Administration, or a related field (preferred)</li><li>
Relevant spa management certifications (preferred)</li><li>
In-depth knowledge of luxury spa and wellness industry trends, treatments, and best practices</li><li>
Fluency in English required; knowledge of Turkish language and culture highly advantageous</li><li>
Understanding of local regulations and health standards in Istanbul and Turkey</li><li>
Demonstrated ability to drive marketing initiatives and build strategic partnerships in the wellness industry</li><li>
Commitment to sustainability and ethical practices in spa operations</li></ul></div>

Marriott International

<div>Additional Information 
Job Number25149676 
Job CategorySpa 
LocationThe St. Regis Al Mouj Muscat Resort, Al Mouj, Muscat, Oman, Oman 
ScheduleFull Time 
Located Remotely?N 
Position Type Management<div><div> 
JOB SUMMARY 
Responsible for managing and supervising all areas of the spa, including its programs, services, hours of operation, facilities and staff. Coordinates the delivery of spa services, including salon, skin care, fitness and wellness, massage, program coordinating, reservations, reception desk and locker room areas. As a department head, directs and works with the management team and hourly employees to successfully execute all spa operations. Strives to continually improve guest and employee satisfaction and maximize the financial performance of the department. 
CANDIDATE PROFILE 
Education and Experience
<ul><li>2-year degree from an accredited university in Business Administration, Hotel and Restaurant Management, or related major; 4 years experience in the spa, guest services, front desk, sales and marketing, or related professional area.</li></ul>
OR
<ul><li>4-year bachelor's degree in Business Administration, Hotel and Restaurant Management, or related major; 2 years experience in the spa, guest services, front desk, sales and marketing, or related professional area.</li></ul> 
CORE WORK ACTIVITIES 
Managing Spa Operations and Budgets
<ul><li>Selects vendors for spa retail operations and managing contract agreements.</li></ul>
<ul><li>Oversees retail product research, product selection and purchasing, product display.</li></ul>
<ul><li>Manages supply inventories and purchasing control, including uniforms.</li></ul>
<ul><li>Monitors the spa's actual and projected sales to ensure revenue goals are met or exceeded.</li></ul>
<ul><li>Maintains cleanliness of spa and related areas and equipment.</li></ul> 
Managing Spa Sales and Marketing Strategy
<ul><li>Creates and coordinates special services for groups including group gifting programs, group amenities, group turndown gifts, letters and invitations, creating special spa services for specific groups and spa contract addendum negotiation.</li></ul>
<ul><li>Develops and Manages spa promotions including gifting programs, gift with purchase, co-op marketing efforts and holiday events.</li></ul>
<ul><li>Ensures spa services are included in all property-related marketing and advertising.</li></ul>
<ul><li>Identifies and recommending new products and product enhancements to remain competitive in the market.</li></ul> 
Managing Spa Revenue Management Strategy
<ul><li>Monitors and Manages the payroll function.</li></ul>
<ul><li>Manages areas of operation to budget by reviewing operating statements, budget worksheets and payroll progress reports.</li></ul>
<ul><li>Manages Spa controllable expenses such guest amenities, linen expense, professional salon products, plants, decorations and paper supplies to achieve or exceed budgeted goals.</li></ul> 
Ensuring and Delivering Exceptional Customer Service
<ul><li>Displays leadership in guest hospitality, exemplifying excellent customer service, and creating a positive atmosphere for guest relations.</li></ul>
<ul><li>Empowers employees to provide excellent customer service.</li></ul>
<ul><li>Strives to improve service performance.</li></ul> 
Conducting Human Resources Activities
<ul><li>Reviews comment cards, guest satisfaction results and other data to identify areas of improvement.</li></ul>
<ul><li>Reviews findings with employees to develop appropriate corrective action, sharing plans with property leadership and ensuring corrective action is taken to continuously improve results.</li></ul>
<ul><li>Interviews and hires management and hourly employees with the appropriate skills to meet the business needs of the operation.</li></ul>
<ul><li>Develops, implements and maintains a Spa orientation program for employees to receive the appropriate new hire training to successfully perform their job.</li></ul>
<ul><li>Administers the performance appraisal process for direct report managers.</li></ul>
<ul><li>Develops business goals and creates appropriate development plans.</li></ul>
<ul><li>Establishes and maintains open, collaborative relationships with employees and ensuring employees do the same within the team.</li></ul>
<ul><li>Solicits employee feedback, utilizes an &ldquo;open door&rdquo; policy and reviewing employee satisfaction results to identify and address employee problems or concerns.</li></ul>
<ul><li>Ensures that regular on-going communication is happening in all areas of responsibility to create awareness of business objectives and communicates expectations, recognizing performance, and producing desired business results.</li></ul>
<ul><li>Celebrates successes and publicly recognizes the contributions of team members.</li></ul></div><div> 
</div>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
Combining timeless glamour with a vanguard spirit, St. Regis Hotels &amp; Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</div></div>

<div>Additional Information 
Job Number25150635 
Job CategorySpa 
LocationThe Westin Cairo Golf Resort &amp; Spa Katameya Dunes, Road 90,New Cairo City, Cairo, Egypt, Egypt, 11835 
ScheduleFull Time 
Located Remotely?N 
Position Type Management<div><div> 
JOB SUMMARY 
Responsible for managing and supervising all areas of the spa, including its programs, services, hours of operation, facilities and staff. Coordinates the delivery of spa services, including salon, skin care, fitness and wellness, massage, program coordinating, reservations, reception desk and locker room areas. As a department head, directs and works with the management team and hourly employees to successfully execute all spa operations. Strives to continually improve guest and employee satisfaction and maximize the financial performance of the department. 
CANDIDATE PROFILE 
Education and Experience
<ul><li>2-year degree from an accredited university in Business Administration, Hotel and Restaurant Management, or related major; 4 years experience in the spa, guest services, front desk, sales and marketing, or related professional area.</li></ul>
OR
<ul><li>4-year bachelor's degree in Business Administration, Hotel and Restaurant Management, or related major; 2 years experience in the spa, guest services, front desk, sales and marketing, or related professional area.</li></ul> 
CORE WORK ACTIVITIES 
Managing Spa Operations and Budgets
<ul><li>Selects vendors for spa retail operations and managing contract agreements.</li></ul>
<ul><li>Oversees retail product research, product selection and purchasing, product display.</li></ul>
<ul><li>Manages supply inventories and purchasing control, including uniforms.</li></ul>
<ul><li>Monitors the spa's actual and projected sales to ensure revenue goals are met or exceeded.</li></ul>
<ul><li>Maintains cleanliness of spa and related areas and equipment.</li></ul> 
Managing Spa Sales and Marketing Strategy
<ul><li>Creates and coordinates special services for groups including group gifting programs, group amenities, group turndown gifts, letters and invitations, creating special spa services for specific groups and spa contract addendum negotiation.</li></ul>
<ul><li>Develops and Manages spa promotions including gifting programs, gift with purchase, co-op marketing efforts and holiday events.</li></ul>
<ul><li>Ensures spa services are included in all property-related marketing and advertising.</li></ul>
<ul><li>Identifies and recommending new products and product enhancements to remain competitive in the market.</li></ul> 
Managing Spa Revenue Management Strategy
<ul><li>Monitors and Manages the payroll function.</li></ul>
<ul><li>Manages areas of operation to budget by reviewing operating statements, budget worksheets and payroll progress reports.</li></ul>
<ul><li>Manages Spa controllable expenses such guest amenities, linen expense, professional salon products, plants, decorations and paper supplies to achieve or exceed budgeted goals.</li></ul> 
Ensuring and Delivering Exceptional Customer Service
<ul><li>Displays leadership in guest hospitality, exemplifying excellent customer service, and creating a positive atmosphere for guest relations.</li></ul>
<ul><li>Empowers employees to provide excellent customer service.</li></ul>
<ul><li>Strives to improve service performance.</li></ul> 
Conducting Human Resources Activities
<ul><li>Reviews comment cards, guest satisfaction results and other data to identify areas of improvement.</li></ul>
<ul><li>Reviews findings with employees to develop appropriate corrective action, sharing plans with property leadership and ensuring corrective action is taken to continuously improve results.</li></ul>
<ul><li>Interviews and hires management and hourly employees with the appropriate skills to meet the business needs of the operation.</li></ul>
<ul><li>Develops, implements and maintains a Spa orientation program for employees to receive the appropriate new hire training to successfully perform their job.</li></ul>
<ul><li>Administers the performance appraisal process for direct report managers.</li></ul>
<ul><li>Develops business goals and creates appropriate development plans.</li></ul>
<ul><li>Establishes and maintains open, collaborative relationships with employees and ensuring employees do the same within the team.</li></ul>
<ul><li>Solicits employee feedback, utilizes an &ldquo;open door&rdquo; policy and reviewing employee satisfaction results to identify and address employee problems or concerns.</li></ul>
<ul><li>Ensures that regular on-going communication is happening in all areas of responsibility to create awareness of business objectives and communicates expectations, recognizing performance, and producing desired business results.</li></ul>
<ul><li>Celebrates successes and publicly recognizes the contributions of team members.</li></ul></div><div> 
</div>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
At Westin, we are committed to empowering guests to regain control and enhance their well-being when they need it most while traveling, ensuring they can be the best version of themselves. To achieve the brand mission of becoming the preeminent wellness brand in hospitality, we need passionate and engaged associates to bring the brand&rsquo;s unique programming to life. We want our associates to embrace their own well-being practices both on and off property. You are the ideal Westin candidate if you are passionate; you are active and take pride in how you maintain your well-being; you are optimistic; you are adventurous. Be where you can do your best work, begin your purpose, belong to an amazing globalteam, and become the best version of you.</div></div>

<div>
 
 Additional Information
 
 
 
 
 Job Number
 
 25149676
 
 
 
 Job Category
 
 Spa
 
 
 
 Location
 
 The St. Regis Al Mouj Muscat Resort, Al Mouj, Muscat, Oman, Oman,VIEW ON MAP
 
 
 
 Schedule
 
 Full Time
 
 
 
 Located Remotely?
 
 N
 
 
 
 Position Type
 
 Management
 
 
 
 Job Summary
 
 
 
 Responsible for managing and supervising all areas of the spa, including its programs, services, hours of operation, facilities and staff. Coordinates the delivery of spa services, including salon, skin care, fitness and wellness, massage, program coordinating, reservations, reception desk and locker room areas. As a department head, directs and works with the management team and hourly employees to successfully execute all spa operations. Strives to continually improve guest and employee satisfaction and maximize the financial performance of the department.
 
 
 
 CANDIDATE PROFILE
 
 
 
 
 Education And Experience
 
 
 
 <ul>
 <li>
 2-year degree from an accredited university in Business Administration, Hotel and Restaurant Management, or related major; 4 years experience in the spa, guest services, front desk, sales and marketing, or related professional area.
 
 
 </li>
 </ul>
 OR
 
 
 <ul>
 <li>
 4-year bachelor's degree in Business Administration, Hotel and Restaurant Management, or related major; 2 years experience in the spa, guest services, front desk, sales and marketing, or related professional area.
 
 
 </li>
 </ul>
 
 CORE WORK ACTIVITIES
 
 
 
 
 Managing Spa Operations and Budgets
 
 
 
 <ul>
 <li>
 Selects vendors for spa retail operations and managing contract agreements.
 </li>
 <li>
 Oversees retail product research, product selection and purchasing, product display.
 </li>
 <li>
 Manages supply inventories and purchasing control, including uniforms.
 </li>
 <li>
 Monitors the spa's actual and projected sales to ensure revenue goals are met or exceeded.
 </li>
 <li>
 Maintains cleanliness of spa and related areas and equipment.
 
 
 </li>
 </ul>
 
 Managing Spa Sales and Marketing Strategy
 
 
 
 <ul>
 <li>
 Creates and coordinates special services for groups including group gifting programs, group amenities, group turndown gifts, letters and invitations, creating special spa services for specific groups and spa contract addendum negotiation.
 </li>
 <li>
 Develops and Manages spa promotions including gifting programs, gift with purchase, co-op marketing efforts and holiday events.
 </li>
 <li>
 Ensures spa services are included in all property-related marketing and advertising.
 </li>
 <li>
 Identifies and recommending new products and product enhancements to remain competitive in the market.
 
 
 </li>
 </ul>
 
 Managing Spa Revenue Management Strategy
 
 
 
 <ul>
 <li>
 Monitors and Manages the payroll function.
 </li>
 <li>
 Manages areas of operation to budget by reviewing operating statements, budget worksheets and payroll progress reports.
 </li>
 <li>
 Manages Spa controllable expenses such guest amenities, linen expense, professional salon products, plants, decorations and paper supplies to achieve or exceed budgeted goals.
 
 
 </li>
 </ul>
 
 Ensuring and Delivering Exceptional Customer Service
 
 
 
 <ul>
 <li>
 Displays leadership in guest hospitality, exemplifying excellent customer service, and creating a positive atmosphere for guest relations.
 </li>
 <li>
 Empowers employees to provide excellent customer service.
 </li>
 <li>
 Strives to improve service performance.
 
 
 </li>
 </ul>
 
 Conducting Human Resources Activities
 
 
 
 <ul>
 <li>
 Reviews comment cards, guest satisfaction results and other data to identify areas of improvement.
 </li>
 <li>
 Reviews findings with employees to develop appropriate corrective action, sharing plans with property leadership and ensuring corrective action is taken to continuously improve results.
 </li>
 <li>
 Interviews and hires management and hourly employees with the appropriate skills to meet the business needs of the operation.
 </li>
 <li>
 Develops, implements and maintains a Spa orientation program for employees to receive the appropriate new hire training to successfully perform their job.
 </li>
 <li>
 Administers the performance appraisal process for direct report managers.
 </li>
 <li>
 Develops business goals and creates appropriate development plans.
 </li>
 <li>
 Establishes and maintains open, collaborative relationships with employees and ensuring employees do the same within the team.
 </li>
 <li>
 Solicits employee feedback, utilizes an &ldquo;open door&rdquo; policy and reviewing employee satisfaction results to identify and address employee problems or concerns.
 </li>
 <li>
 Ensures that regular on-going communication is happening in all areas of responsibility to create awareness of business objectives and communicates expectations, recognizing performance, and producing desired business results.
 </li>
 <li>
 Celebrates successes and publicly recognizes the contributions of team members.
 
 
 </li>
 </ul>
 
 At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
 
 
 
 Combining timeless glamour with a vanguard spirit, St. Regis Hotels &amp; Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International.
 
 Be
 
 where you can do your best work,
 
 begin
 
 your purpose,
 
 belong
 
 to an amazing global team, and
 
 become
 
 the best version of you.
</div>

Mandarin Oriental

<div>
 Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.
 
 
 Mandarin Oriental is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognised for creating some of the world&rsquo;s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.
 
 
 Mandarin Oriental Al Faisaliah Riyadh&ndash; Located in the heart of the city and setting new standards for luxury, Al Faisaliah Hotel is one of the most sought-after addresses in Saudi Arabia. Its timeless elegance, central location and panoramic views are complemented by Mandarin Oriental&rsquo;s signature service to ensure a truly unforgettable Arabian experience.
 
 
 
 About The Job
 
 
 
 Based at the Mandarin Oriental Al Faisaliah Riyadh within the Spa Department in Riyadh, the Director of Spa &amp; Wellness is responsible for, but not limited to, the overall spa &amp; wellness colleagues and functions. This position will take full responsibility of the female and male Spa and pool operations.
 
 
 
 As Director of Spa &amp; Wellness, you will be responsible for the following duties:
 
 
 
 <ul>
 <li>
 It is part of your role to understand and disseminate/communicate all corporate and hotel policies and standard operating procedures to the colleagues.
 </li>
 <li>
 MOHG Code of Conduct requires that all business activities and business decisions comply with the general law, and with all rules, regulations and other requirements.
 </li>
 <li>
 Responsible for the development of the female and male Spa &amp; Wellness yearly budget.
 </li>
 <li>
 Responsible for re-forecasting the budget as and when is necessary.
 </li>
 <li>
 Responsible for the financial performance of the spa and related departments.
 </li>
 <li>
 Develop Spa marketing plan and its activities together with the Director of Marketing Communications and be responsible for the execution of the plan.
 </li>
 <li>
 Responsible for the development of marketing strategies for the Spa &amp; Wellness department.
 </li>
 <li>
 During briefings, ensure any issues are discussed and provide information of special attention guests and groups that may be in-house.
 </li>
 <li>
 Review log of training completed by Treatments Manager, Operations Manager and Departmental Trainers.
 </li>
 <li>
 Responsible for the operations of the division and guest interactions.
 
 
 </li>
 </ul>
 
 As Director of Spa &amp; Wellness, we expect from you:
 
 
 
 <ul>
 <li>
 To deal with any concern, enquiries and complaints from spa &amp; wellness guests and potential guests.
 </li>
 <li>
 Supporting sustainability initiative.
 </li>
 <li>
 Review stock checks at the end of month for financial reports.
 </li>
 <li>
 Ensure that purchasing is aligned with budget.
 </li>
 <li>
 Responsible for the operations of the division and guest interactions.
 </li>
 <li>
 Review treatments and notes in Spa Soft.
 
 
 </li>
 </ul>
 
 Our commitment to you
 
 
 
 <ul>
 <li>
 Learning &amp; Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously.
 </li>
 <li>
 MOstay. When you work as hard as our colleagues do, it&rsquo;s important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones.
 </li>
 <li>
 Heath &amp; Colleague Wellness. Finding the right work-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally.
 </li>
 <li>
 Retirement Plans. When you show commitment to us, we reciprocate. We offer different retirement plans depending on the length of your service and your role.
 
 
 </li>
 </ul>
 
 Benefits
 
 
 
 <ul>
 <li>
 A competitive salary.
 </li>
 <li>
 A competitive benefit.
 </li>
 <li>
 VIP Health insurance.
 
 
 </li>
 </ul>
 
 We&rsquo;re Fans. Are you?
 
</div>

Director of Spa & Wellness

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