spa front desk associate

Sanitas SPA & Wellness

We are looking for a friendly, well-organized, and service-oriented Spa Receptionist to join our team. You will be responsible for welcoming guests, managing appointment schedules, and ensuring the smooth operation of daily spa activities. Your role will be key to creating an exceptional wellness experience for our guests.Responsibilities<ul><li>Warmly welcome guests and provide professional assistance</li><li>Manage reservations via phone, email, and in person</li><li>Provide accurate information about spa services, packages, and promotions</li><li>Handle payments and maintain accurate records</li><li>Coordinate with therapists and spa staff for daily operations</li><li>Maintain a high level of guest satisfaction</li><li>Provide administrative support when necessary</li></ul>Qualifications<ul><li>Minimum 2 years of experience in hospitality, tourism, or wellness sector</li><li>Strong communication and problem-solving skills</li><li>Positive, patient, and guest-focused attitude</li><li>Proficiency in MS Office and reservation systems</li><li>English proficiency (additional languages are a plus)</li><li>Ability to work in shifts</li></ul>İş T&uuml;r&uuml;: Tam zamanlı

Spa & Wellness Receptionist

Marriott International

<div>Additional Information 
Job Number25199004 
Job CategorySpa 
LocationMarriott Mena House Cairo, 6 Pyramids Road, Cairo, Egypt, Egypt, 12556 
ScheduleFull Time 
Located Remotely?N 
Position Type Non-Management<div><div> 
POSITION SUMMARY 
Our Spa Specialists play an important role in support of a number of vital Spa functions. At our hotels these associates work to build an experience that is memorable and unique &ndash; with Spa services on the side. Our Spa Specialists take the initiative and deliver a wide range of services to make sure that guests enjoy their experience. Whether promoting Spa services or retail, scheduling reservations and confirming appointments, providing answers about services, checking in guests, or processing payments, the Spa Specialist makes transactions feel like part of the experience. 
No matter what position you are in, there are a few things that are critical to success &ndash; creating a safe workplace, following company policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Spa Specialists will be on their feet and moving around (stand, sit, or walk for an extended time; moving over sloping, uneven, or slippery surfaces), managing reservation software (read and visually verify information), and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance and 25 pounds with assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping). Doing all these things well (and other reasonable job duties as requested) is critical for Spa Specialists &ndash; to get it right for our guests and our business each and every time. 
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: No related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None 

</div>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of &ldquo;Wonderful Hospitality. Always.&rdquo; by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that&rsquo;s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. 
<div>
</div><div>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you&rsquo;re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand&rsquo;s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you&rsquo;ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That&rsquo;s The JW Treatment&trade;. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</div></div></div>

Spa Service Expert / Spa Therapist

Hilton

<div>Guest Services Executive Spa - Conrad Abu Dhabi Etihad Towers
What will I be doing?
As a Spa Receptionist, you are responsible for greeting and assisting clients to deliver an excellent guest and team member experience. A Spa Receptionist will also be required to manage customer feedback and be an effective sales person. Specifically, you will be responsible for performing the following tasks to the highest standards:
<ul><li>Assist guests and clients in an appropriate and timely manner</li>
<li>Manage customer feedback effectively to ensure issues or compliments are escalated to enable long-term improvements in products and services</li>
<li>Ensure client experience is proficient including bookings, payments, and consultation cards</li>
<li>Adhere to cash handling procedures</li>
<li>Interact and communicate effectively with clients, members, team members, guests, and management team</li>
<li>Upsell with latest departmental incentives</li>
<li>Report accidents, maintenance issues, or other incidents</li>
<li>Ensure compliance with all health and safety regulations</li>
</ul>What are we looking for?
To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
<ul><li>Committed to delivering a high level of customer service</li>
<li>Excellent grooming standards</li>
</ul>It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
<ul><li>Excellent attention to detail</li>
<li>High standards of cleanliness</li>
<li>Ability to work in a consistently professional and helpful manner</li>
<li>Previous spa experience or general spa knowledge</li> 
</ul> 
What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For over a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision &ldquo;to fill the earth with the light and warmth of hospitality&rdquo; unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!</div>

Guest Services Executive Spa - Conrad Abu Dhabi Etihad Towers

Career Land Center

<div><div>Position: Spa Therapist cum Receptionist
 
Location: Qatar
Job Description:
We are looking for a professional and friendly Spa Therapist cum Receptionist to join team in Qatar. The ideal candidate should be skilled in spa treatments and capable of handling front desk responsibilities efficiently.
Key Responsibilities:
<ul><li>Provide high-quality spa treatments such as massages, facials, body treatments, and other wellness services
</li><li>Welcome clients and ensure excellent customer service
</li><li>Manage front desk operations including appointments, bookings, and client records
</li><li>Handle phone calls, inquiries, and walk-in customers professionally
</li><li>Maintain cleanliness and hygiene of treatment rooms and reception area
</li><li>Promote spa services, packages, and products
</li><li>Handle payments, billing, and daily cash records
</li><li>Coordinate with staff to ensure smooth daily operations
</li></ul>Requirements:
<ul><li>Experience as a Spa Therapist and/or Receptionist
</li><li>Knowledge of spa treatments and massage techniques
</li><li>Good communication and customer service skills
</li><li>Basic computer knowledge
</li><li>Professional attitude and ability to multitask
</li></ul>Benefits:
<ul><li>Accommodation provided by the company
</li><li>Visa provided
</li><li>Medical insurance provided
</li><li>Flight ticket provided</li></ul></div></div>

Spa Therapist cum Receptionist

One Imperium

We are seeking a professional, friendly, and well-presented Female Receptionist who is fluent in Tagalog to serve as the first point of contact for members and guests. The ideal candidate will ensure a welcoming front desk experience while supporting smooth daily operations in line with company policies and service standards.Key Responsibilities<ul><li>Greet, welcome, and check in members and guests, ensuring access complies with membership policies and guidelines.</li><li>Maintain a clean, organized, and welcoming reception and lobby area in accordance with front desk grooming and appearance standards.</li><li>Follow all front desk opening and closing procedures, including system logins and logouts.</li><li>Handle member concerns, complaints, and incidents professionally and escalate them to the Supervisor or Division Manager following incident reporting procedures.</li><li>Coordinate with housekeeping and operations teams to ensure smooth daily operations and an excellent member experience.</li><li>Direct members and guests to the appropriate department or team based on their inquiries.</li><li>Answer and respond to phone calls, WhatsApp messages, emails, and in-person inquiries regarding memberships, class schedules, spa/clinic services, promotions, and facility rules.</li></ul>Qualifications &amp; Requirements<ul><li>Female candidate preferred.</li><li>Fluent in Tagalog; basic to good English communication skills are an advantage.</li><li>Proven experience as a receptionist or customer service representative, ideally in a gym, spa, hotel, or similar member-focused environment.</li><li>Professional appearance with a friendly and service-oriented attitude.</li><li>Strong communication and interpersonal skills.</li><li>Ability to multitask and remain calm under pressure.</li><li>Basic computer literacy and experience using front desk or booking systems.</li></ul>Working Conditions<ul><li>Front desk&ndash;based role with frequent interaction with members and guests.</li><li>Shift-based schedule, including weekends and holidays as required.</li></ul>Job Type: Full-timePay: QAR3,000.00 - QAR4,000.00 per month

Female Receptionist (Tagalog Speaker)

Scents of Serenity Organic Spa

<div>Assistant Spa Manager
Scents of Serenity Organic Spa has been voted Best Day Spa for 13 consecutive years by Virginia Living Magazine readers. We are proud to have been recognized by INC 5000 as one of the fastest-growing private companies in the United States in 2022, 2023, 2024, and 2025, and ranked #9 on the RVA25 list of fastest-growing locally owned businesses in Richmond in 2023.
Rooted in a holistic and organic approach to wellness, Scents of Serenity specializes in luxurious, results-driven services delivered through extraordinary hospitality and thoughtfully curated sensory experiences. We offer our guests a beautifully tranquil atmosphere-and we are equally committed to providing an exceptional, supportive, and growth-oriented workplace for our team.
We are currently seeking a full-time Assistant Spa Manager to join our Short Pump location. This is an exciting opportunity for a hospitality-driven leader who is seeking long-term growth with an expanding, locally owned luxury spa brand.
Who This Role Is For
This position is intentionally designed for a candidate who is looking to build a long-term career in luxury hospitality and wellness. Due to the depth of training, leadership development, and operational investment involved, this role is not suited for short-term, transitional, or stop-gap candidates.
Our Assistant Spa Managers are deeply integrated into our culture, operations, and future vision. We are seeking someone who is committed, dependable, and genuinely excited to grow with Scents of Serenity over time.
Why Our Team Loves Working Here
&quot;I have worked for Scents of Serenity for eight years and have loved watching the spa grow with the incredible support and dedication of our staff. Melanie has been the best leader I have worked for in over 25 years in the spa industry. Her work ethic and compassion for employees and clients are why we are a five-star spa.&quot;<ul><li>Tracy, Master EstheticianTrainer</li></ul>
&quot;Scents of Serenity is truly a dream job. The environment is beautiful, the services are thoughtfully designed, and the team is incredibly talented and supportive. The room for growth is huge, and I feel so grateful to work here.&quot;<ul><li>Jackie, Massage Therapist</li></ul>
Position Overview
The Assistant Spa Manager plays a key leadership role in supporting daily operations, guest experience, and team development. This position works closely with the Spa Manager and Spa Director to ensure the spa consistently delivers a five-star experience for both guests and staff.
This role requires the completion of a six-month immersive training program, during which the Assistant Spa Manager will learn all aspects of spa operations, including front desk functions, guest services, and day-to-day leadership responsibilities. Upon successful completion, the candidate will be reviewed for a permanent Assistant Spa Manager role.
Because of this significant training investment, we are seeking a candidate with a long-term mindset who intends to grow within the organization.
KEY RESPONSIBILITIES
LeadershipTeam Support<ul><li>
Lead by example to cultivate a positive, professional, and supportive work environment</li><li>
Maintain healthy, respectful working relationships while upholding appropriate managerial boundaries</li><li>
Support coaching, feedback, and ongoing development of front desk and spa staff</li><li>
Uphold company policies, SOPs, and service standards consistently</li><li>
Confidently assume leadership responsibilities in the absence of the Spa Manager or Owner</li></ul>
Guest Experience<ul><li>
Deliver and uphold the highest standards of five-star hospitality</li><li>
Address guest concerns and complaints promptly, professionally, and with discretion</li><li>
Support service recovery and ensure guest satisfaction throughout the spa experience</li></ul>
OperationsFront Desk<ul><li>
Learn and perform all front desk functions, including guest check-in/out, scheduling, memberships, retail, and service recommendations</li><li>
Ensure appointments are scheduled efficiently and effectively</li><li>
Assist as needed in the call center, front desk, or spa attendant roles</li><li>
Perform room audits and ensure cleanliness, organization, and presentation standards are met</li><li>
Troubleshoot basic equipment issues and scheduling software challenges</li></ul>
BusinessGrowth Support<ul><li>
Assist with spa events, parties, and group reservations</li><li>
Participate in marketing initiatives and promotional opportunities</li><li>
Contribute creative ideas to drive membership growth, retail performance, and overall sales</li><li>
Support inventory management and communicate supply needs or shortages to the Spa Manager</li></ul>
Desired Qualifications<ul><li>
Strongly preferred: 2&ndash;3 years of management experience in a spa or wellness environment</li><li>
Required: 1&ndash;2 years of experience in luxury hospitality or service-focused roles</li><li>
Demonstrated commitment to leadership growth and long-term professional development</li><li>
Consistent schedule is required which would include some evenings and one weekend day (Saturday)</li><li>
Exceptional communication skills (written, verbal, and phone etiquette)</li><li>
Strong organizational skills with keen attention to detail</li><li>
Ability to multitask, problem-solve, and remain calm in a fast-paced environment</li><li>
Comfortable with technology and scheduling systems (Boulevard experience a plus)</li><li>
Positive, proactive, and solutions-oriented mindset</li><li>
Ability to stand for extended periods and lift up to 30 lbs</li></ul>
CompensationBenefits<ul><li>
Highly competitive salary</li><li>
Performance-based bonuses</li><li>
Employer-contributed health insurance (medical, dental, vision)</li><li>
Paid time off</li><li>
W-2 employment</li><li>
Supportive, nurturing leadership team</li><li>
Beautiful, tranquil, wellness-focused work environment</li><li>
Highest standards for organic and clean products and services</li></ul>
Join Our Growing Team
This is an exceptional opportunity for someone who aligns with Scents of Serenity's commitment to organic wellness, luxury hospitality, and thoughtful leadership-and who is excited to invest in a long-term role within a growing, purpose-driven organization.</div>

Assistant Spa Manager

Soul Senses Spa & Wellness

Job Summary:We are seeking a dynamic and results-driven Front Desk Manager to oversee daily operations of our spa facility, while also being responsible for meeting sales and revenue targets. The ideal candidate will have a passion for wellness, strong leadership skills, and a proven ability to drive sales performance. The Spa Manager will ensure the highest standards of service, guest satisfaction, and operational efficiency. Key Responsibilities: <ol type="1"><li>Operational Management</li></ol><ul><li>Oversee all aspects of spa operations, including staff scheduling, inventory, hygiene, and customer service.</li><li>Ensure smooth daily operations of all spa services including massage, skincare, salon, and wellness treatments.</li><li>Implement and maintain standard operating procedures and policies.</li></ul>2. Sales & Revenue Generation<ul><li>Develop and implement strategies to achieve monthly and annual sales targets for spa treatments, retail products, and membership packages.</li><li>Track and analyze sales performance .</li><li>Upsell services and retail products and train team members on effective sales techniques.</li><li>Launch promotions, seasonal offers, and loyalty programs to increase revenue and client retention.</li></ul>3. Team Leadership<ul><li>Recruit, train, and supervise spa staff including therapists, receptionists, and support personnel.</li><li>Conduct regular staff meetings, performance reviews, and incentive programs based on sales targets.</li><li>Motivate and coach the team to deliver exceptional service and exceed sales goals.</li></ul>4. Customer Service<ul><li>Handle guest concerns and feedback professionally to ensure high satisfaction.</li><li>Maintain a strong presence on the spa floor to interact with guests and oversee service quality.</li></ul>5. Budget & Inventory Management<ul><li>Manage the spa budget, control costs, and ensure profitability.</li><li>Oversee inventory and ordering of supplies and retail products.</li></ul>

Front Desk Manager

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