spa front desk associate

Miraval Resorts & Spas

<div>
 <p>
  <strong>
   Be Part of Something Transformational
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Red Sea Global
  </strong>
  is honored to partner with
  <strong>
   Miraval The Red Sea
  </strong>
  who marks the pioneering expansion for
  <strong>
   Miraval Resorts &amp; Spas
  </strong>
  into the Kingdom of Saudi Arabia, bringing three decades of wellness expertise to one of the world's most pristine marine environments.
 </p>
 <p>
  <br/>
 </p>
 <p>
  As part of the Hyatt portfolio and The Red Sea Project, this transformative destination continues
  <strong>
   Miraval Resorts and Spas
  </strong>
  , legacy as a global leader in luxury wellness, offering transformational and immersive experiences that nurture physical and emotional wellbeing. The adults only, all inclusive, digital detox sanctuary welcomes all to discover "A Life In Balance" through mindful connection with nature's extraordinary beauty along Saudi Arabia's Red Sea coast
 </p>
 <p>
  We are now inviting passionate, grounded, and growth-minded individuals to join us in shaping this extraordinary journey. Want to be part of a visionary brand shaping the future of wellness? this is your opportunity.
 </p>
 <p>
  <br/>
 </p>
 <p>
  Welcome to
  <strong>
   Miraval The Red Sea
  </strong>
  :
  <strong>
   Where Wellness is a Way of Life.
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   <u>
    GENERAL ROLE
   </u>
   :
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <ul>
  <li>
   As Spa Receptionist at Miraval The Red Sea, your main role is the first point of contact for guests seeking a transformative wellness experience.
  </li>
  <li>
   This role plays a crucial part in ensuring the smooth and efficient operation of the spa by providing exceptional customer service and maintaining a welcoming and calming environment.
  </li>
  <li>
   The Spa Receptionist will be knowledgeable about all spa treatments, retail products, and services offered throughout the resort, actively contributing to the guest experience.
  </li>
  <li>
   The Spa Receptionist will also support in generating and maximizing revenue through mindful upselling and cross-selling of retail products and services in alignment with guest needs.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   <u>
    KEY RESPONSIBILITIES
   </u>
  </strong>
  :
 </p>
 <p>
  <br/>
 </p>
 <p>
  Please note that the responsibilities outlined below are not exhaustive. Miraval The Red Sea colleagues continuously innovate in caring for the needs of the business, their guests, and their colleagues. As Spa Receptionist you will need to:
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Guest Reception &amp; Support:
  </strong>
 </p>
 <ul>
  <li>
   Greet and welcome guests with warmth and professionalism, offering them information about available spa treatments, wellness programs, and fitness services at Miraval The Red Sea.
  </li>
  <li>
   Manage guest bookings and scheduling, ensuring appointments are accurately coordinated for spa treatments, fitness programs, and wellness services.
  </li>
  <li>
   Provide guests with detailed information about retail products used in treatments and offer recommendations based on their personal preferences.
  </li>
  <li>
   Ensure a seamless check-in and check-out process, managing payments and assisting with any guest inquiries.
  </li>
  <li>
   Foster a calm and welcoming atmosphere, ensuring guests feel relaxed and supported from the moment they arrive.
  </li>
  <li>
   Assist in tracking guest preferences, ensuring that their needs and experiences are consistently met.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Operational Support &amp; Flexibility:
  </strong>
 </p>
 <ul>
  <li>
   Support the daily operations of Life in Balance Spa, ensuring that the reception area is well-organized and operates efficiently.
  </li>
  <li>
   Provide operational support in the Body Mindfulness Center, Aquatic Center, or Serenity Center as needed, ensuring that all wellness spaces align with Miraval&rsquo;s commitment to mindful living and holistic wellness.
  </li>
  <li>
   Assist in maintaining inventory of retail products and spa supplies, ensuring product availability and cleanliness of the spa and wellness areas.
  </li>
  <li>
   Be flexible and adapt to guest flow and operational needs across all areas of the resort, supporting a seamless guest experience.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Cashiering, Reporting &amp; Inventory Assistance
  </strong>
 </p>
 <ul>
  <li>
   Handle guest transactions including
   <strong>
    cash, card, and POS payments
   </strong>
   with accuracy and professionalism.
  </li>
  <li>
   Complete
   <strong>
    end-of-day reports
   </strong>
   , handovers, and daily financial summaries as per resort procedures.
  </li>
  <li>
   Assist with inventory checks and stock management of wellness and retail items at the reception area.
  </li>
  <li>
   Monitor and record retail sales, updating systems and communicating stock needs as required.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Revenue Generation &amp; Upselling:
  </strong>
 </p>
 <ul>
  <li>
   <strong>
    Maximize revenue
   </strong>
   by actively and mindfully
   <strong>
    upselling and cross-selling
   </strong>
   retail products, spa services, fitness programs, and wellness offerings.
  </li>
  <li>
   Ensure that guests are aware of
   <strong>
    additional services
   </strong>
   such as
   <strong>
    personal training
   </strong>
   ,
   <strong>
    fitness classes
   </strong>
   ,
   <strong>
    spa upgrades
   </strong>
   , and offering them as part of a holistic wellness experience.
  </li>
  <li>
   Promote
   <strong>
    retail products
   </strong>
   used in treatments and recommend products based on guest preferences, needs, and wellness goals.
  </li>
  <li>
   Ensure that upselling and cross-selling are done in a thoughtful, guest-focused manner, ensuring that all suggestions align with the guests&rsquo; wellness objectives.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Guest Engagement &amp; Emotional Connection:
  </strong>
 </p>
 <ul>
  <li>
   Build positive relationships with guests, ensuring that each interaction is attentive, welcoming, and personalized to their individual wellness journey.
  </li>
  <li>
   Provide emotional support by offering mindful, calming interactions, creating a sense of peace and ease for guests before and after their spa experiences.
  </li>
  <li>
   Ensure that guests are aware of all wellness programs available to them, including fitness classes, spa treatments, and any additional offerings that enhance their Miraval experience.
  </li>
  <li>
   Help guests feel comfortable and empowered, offering them the opportunity to connect with their wellness goals while on their journey at Miraval The Red Sea.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Team Collaboration &amp; Support:
  </strong>
 </p>
 <ul>
  <li>
   Collaborate with other team members, including spa therapists, fitness instructors, and wellness professionals, to ensure all guests have a seamless and integrated experience across the resort.
  </li>
  <li>
   Communicate with the Head of Scheduling and the spa team regarding guest feedback, bookings, and operational needs to improve overall service delivery.
  </li>
  <li>
   Actively contribute to creating a supportive team environment, where all members feel empowered to contribute to the guest experience.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Administrative &amp; Operational Excellence:
  </strong>
 </p>
 <ul>
  <li>
   Manage guest appointments, ensuring accurate scheduling and reducing errors.
  </li>
  <li>
   Assist with administrative duties such as guest record management, inventory tracking, and the preparation of reports related to bookings and sales.
  </li>
  <li>
   Maintain an organized and efficient reception area, ensuring the space is always clean and welcoming for guests.
  </li>
  <li>
   Ensure all spa treatments, wellness services, and retail products are accurately recorded in the system, ensuring smooth operational flow.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   <u>
    QUALIFICATIONS
   </u>
  </strong>
 </p>
 <ul>
  <li>
   Minimum 1 year of experience in a spa receptionist or guest services role within a luxury wellness resort or hospitality setting.
  </li>
  <li>
   Knowledge of retail products, including skincare and wellness products, with the ability to explain their benefits and incorporate them into spa treatments and guest recommendations.
  </li>
  <li>
   Experience in booking systems and managing appointments efficiently.
  </li>
  <li>
   Proficiency in English (knowledge of Arabic is a plus).
  </li>
  <li>
   Strong customer service and communication skills, with a passion for wellness and mindfulness.
  </li>
  <li>
   Experience with upselling and cross-selling services and retail products in a luxury setting.
  </li>
  <li>
   Exceptional communication skills, with the ability to engage with guests and provide clear recommendations for treatments and retail products.
  </li>
  <li>
   Strong organizational skills, with the ability to manage multiple tasks and guest needs efficiently.
  </li>
  <li>
   Ability to adapt to operational needs, providing support in different wellness centers as required.
  </li>
  <li>
   Empathetic and responsive to guest needs, offering a mindful and supportive environment.
  </li>
  <li>
   Ability to work collaboratively with the spa team, fitness instructors, and wellness professionals.
  </li>
  <li>
   Proficiency with digital tools for scheduling, guest management, and communication.
  </li>
  <li>
   Ability to model mindfulness and integrate it into daily interactions with guests and staff.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   <u>
    PHYSICAL DEMANDS (IF ANY)
   </u>
  </strong>
 </p>
 <ul>
  <li>
   As described in qualifications
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   <u>
    WORK ENVIRONMENT
   </u>
  </strong>
 </p>
 <ul>
  <li>
   Indoor and outdoor as needed
  </li>
 </ul>
 <p>
 </p>
</div>


Spa Receptionist

Four Seasons

<div><p><b>About Four Seasons:
</b></p><p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
<br>
<br>
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
</p><p></p><p><b>About the location:
</b></p>Soon to be one of the region&rsquo;s foremost luxury beachside destinations, The Red Sea will comprise of the idyllic natural islands and lagoons across 200 kms of coastline along the western coast of the Kingdom of Saudi Arabia, between the cities of Umluj and Al Wajh. The new Four Seasons Resort will be located on Shura Island, the hub of the development and home to a yacht marina, leisure and lifestyle facilities, retail offerings, 18-hole golf course and more. The Red Sea destination is being built with sustainable practices and tourism at its core, with the masterplan being informed by an impressive marine spatial planning simulation to model the environmental impact of development and operations to minimize over-tourism while providing guests with an exceptional travel and lifestyle experience. The destination will also rely on renewable energy and will only develop a small portion of the islands with expansive dedicated conservation zones. The new Four Seasons Resort will offer approximately 149 rooms and suites, all with uninterrupted views over white sand beaches and crystal-clear waters. The property will also feature six restaurant and lounge outlets, meeting and events spaces, a marine discovery centre, Kids for All Seasons space and much more. Whether looking for rest and relaxation or sport and water activities, there will be something for everyone, including a full-service spa with a hammam, tennis courts, three outdoor pools with cabanas, and two separate beaches for families and adults perfect for soaking in the sun or diving down to explore the coral reefs.
<p></p><h2 class="jobSectionHeader"><b>The Role of the Spa Receptionist:
</b></h2><h3 class="jobSectionHeader"><b>As Spa Receptionist entails a range of crucial responsibilities that directly contribute to exceptional customer service and smooth spa operations. From warmly greeting all guests and answering phone calls to helping with inquiries about spa services and products, your role as a receptionist plays a vital part in ensuring a positive experience for every guest.
</b></h3><h3 class="jobSectionHeader"><b>One of the primary functions of a Spa Receptionist is managing appointments efficiently. This involves booking appointments promptly, utilizing the computer system to check-in guests, and accurately charging for services rendered. By efficiently handling these tasks, you contribute to the overall organization and effectiveness of the spa's daily operations.
</b></h3><h3 class="jobSectionHeader"><b>As the first point of contact for guests, your welcoming demeanour and commitment to providing excellent customer service are paramount. Your ability to create an inviting atmosphere sets the tone for guests' experience, leaving them feeling valued and cared for from their very first interaction.
</b></h3><h2 class="jobSectionHeader"><b>Knowledge and Skills
</b></h2><ul><li><h3 class="jobSectionHeader"><b>Excellent communication skills and the ability to take a proactive approach to understand guests' needs and desires.
</b></h3></li><li><h3 class="jobSectionHeader"><b>Exceptional customer service skills and Problem-solving ability
</b></h3></li><li><h3 class="jobSectionHeader"><b>Good level of reading, writing, and spoken English is highly required.
</b></h3></li><li><h3 class="jobSectionHeader"><b>Computer skills, word, excel &amp; PowerPoint presentation.
</b></h3></li><li><h3 class="jobSectionHeader"><b>Able to operate the opera system
</b></h3></li><li><h3 class="jobSectionHeader"><b>Familiarity with Spa Booking Software
</b></h3></li><li><h3 class="jobSectionHeader"><b>Local </b><b>s </b><b>only </b><b>as per the Saudi labour law
</b></h3></li></ul><p><b>What to Expect:
</b></p><p></p><h3 class="jobSectionHeader"><b>Competitive basic salary and travel allowance in a Tax-Free Environment
</b></h3><h3 class="jobSectionHeader"><b>housing is provided
</b></h3><h3 class="jobSectionHeader"><b>Transportation is Provided
</b></h3><h3 class="jobSectionHeader"><b>30 days&rsquo; vacation
</b></h3><h3 class="jobSectionHeader"><b>10 days Public Holidays per year
</b></h3><h3 class="jobSectionHeader"><b>Paid home leave tickets.
</b></h3><h3 class="jobSectionHeader"><b>Complimentary employee meals
</b></h3><h3 class="jobSectionHeader"><b>Medical Insurance
</b></h3><h3 class="jobSectionHeader"><b>Life Insurance
</b></h3><h3 class="jobSectionHeader"><b>Employee Assistance Program
</b></h3><h3 class="jobSectionHeader"><b>Worldwide Complimentary Room Nights with Four Seasons
</b></h3><h3 class="jobSectionHeader"><b>Laundry/dry cleaning for provided for work attire.
</b></h3><h3 class="jobSectionHeader"><b>Growth &amp; Development opportunities</b></h3></div><p></p>

Spa Receptionist - Four Seasons Resort at The Red Sea, Saudi Arabia

The First Group

<div>
<div>
<div>
<p> <strong>Guest Journey &amp; Service</strong> </p> <ul> <li>Welcome all guests in a warm, professional, and attentive manner.</li> <li>Manage reservations for spa treatments, fitness sessions, and wellness programs.</li> <li>Confirm, modify, or cancel bookings promptly and accurately.</li> <li>Provide information on spa services, fitness programs, membership options, and promotions.</li> <li>Assist with guest check-in/check-out, billing, and payment processing.</li> <li>Handle guest inquiries, feedback, and complaints professionally, escalating when necessary.</li> </ul> <p> <strong> </strong> <strong>Operational Support</strong> </p> <ul> <li>Ensure the reception and lounge areas are clean, welcoming, and guest-ready.</li> <li>Coordinate daily schedules with therapists, fitness instructors, and attendants.</li> <li>Maintain accurate guest records, treatment logs, and reporting systems.</li> <li>Ensure compliance with SOPs for booking, cash handling, and data entry.</li> <li>Support the Spa Supervisor in administrative tasks and operational reporting.</li> </ul> <p> <strong> </strong> <strong>Sales &amp; Business Contribution</strong> </p> <ul> <li>Promote spa treatments, wellness programs, and fitness services to maximize bookings.</li> <li>Upsell and cross-sell wellness packages, memberships, and seasonal promotions.</li> <li>Drive retail sales by recommending products aligned with guest needs.</li> <li>Assist in achieving monthly revenue and sales targets.</li> </ul>
</div>
</div>
</div>

Wellness Experience Agent

Marriott International

<div>
 <strong>
  Additional Information
  <br/>
  <br/>
 </strong>
 <strong>
  Job Number
 </strong>
 25155088
 <br/>
 <br/>
 <strong>
  Job Category
 </strong>
 Spa
 <br/>
 <br/>
 <strong>
  Location
 </strong>
 The Ritz-Carlton Doha, 1 West Bay Lagoon, Doha, Qatar, Qatar,VIEW ON MAP
 <br/>
 <br/>
 <strong>
  Schedule
 </strong>
 Full Time
 <br/>
 <br/>
 <strong>
  Located Remotely?
 </strong>
 N
 <br/>
 <br/>
 <strong>
  Position Type
 </strong>
 Non-Management
 <br/>
 <br/>
 <strong>
  YOUR LEGACY STARTS WITH US
  <br/>
  <br/>
 </strong>
 At The Ritz-Carlton, Doha, we invite you to experience refined luxury where timeless elegance meets true Qatari hospitality. Situated along the pristine shores of the Arabian Gulf for almost 24 years, our 5-star resort features 374 elegantly designed rooms &amp; suites, award-winning restaurants, world-class Spa facilities with a state-of-the-art Fitness Center, and impeccable service that defines our legendary brand. From serene indoor and outdoor pools to a private beach and a Club Lounge for elevated and personalized experiences, every detail perfectly reflects our commitment to excellence. The property is also ideal for events with a wide selection of meetings rooms, stunning wedding venues and a dedicated team that thoughtfully plans and tailors to each unique vision. Whether you&rsquo;re savoring an afternoon tea in our lobby lounge, watching the city skyline sparkle by night in one of our restaurants, or celebrating an important event, The Ritz-Carlton, Doha, presents a truly remarkable setting for life&rsquo;s most meaningful moments.
 <br/>
 <br/>
 <strong>
  FIND PURPOSE IN YOUR PASSION
  <br/>
  <br/>
 </strong>
 At The Ritz-Carlton, we firmly believe that our Ladies &amp; Gentlemen are the heart of everything we do and the most important resource in our service commitment to our guests. With passion, genuine care, dedication and pride, we can achieve common goals and grow together while crafting moments that will be remembered forever.
 <br/>
 <br/>
 Which is why at The Ritz-Carlton, Doha, we are currently seeking passionate individuals to join our esteemed team and bring their own unique expertise to our world-famous service philosophy. As an Elite hotel in the region with a deep generational legacy, we offer you in return:
 <br/>
 <br/>
 <ul>
  <li>
   A rewarding career within one of the most recognized and prestigious luxury brands in the world.
  </li>
  <li>
   Personal and professional development plans with curated training materials and guidance from highly skilled and experienced colleagues in the industry.
  </li>
  <li>
   Various opportunities for internal growth both locally and internationally within the portfolio of Marriott International properties.
  </li>
  <li>
   Consistent &amp; reliable support to ensure you always have the tools and knowledge to harness your full potential and reach your goals.
  </li>
  <li>
   A competitive package, inclusive of accommodation, flight tickets, transportation, meals, and more:
  </li>
  <li>
   Exclusive training and leadership development programs
  </li>
  <li>
   Recognition and rewards for exceptional service
  </li>
  <li>
   Preferential Members Rates at Marriott Hotels Globally
  </li>
  <li>
   Dining &amp; Wellness discounts for your family and you
  </li>
  <li>
   Medical Insurance Coverage
  </li>
  <li>
   An HR team dedicated to your success and wellbeing
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  OUR EXPECTATIONS FROM THE ROLE:
  <br/>
  <br/>
 </strong>
 Schedule services for individuals and large groups using spa/salon reservations software system. Call guests to confirm scheduled services. Answer questions about available services. Update the reservations/cancellations list throughout the day, inform providers of last-minute changes, and resolve scheduling issues as needed by working with supervisor/manager. Check in guests for appointments, confirm first and last name, and provide general spa orientation to guests upon arrival. Promote and sell spa/salon services. Obtain assigned bank and ensure accuracy of contracted monies, obtain change required for expected business level, and keep bank secure at all times. Process guest payments for spa/salon services and obtain payment authorization as needed. Accept and log cash tips for employees. Balance, scan, and drop receipts with Accounting. Notify Engineering of maintenance and repair needs.
 <br/>
 <br/>
 Report accidents, injuries, and unsafe work conditions to manager. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests&rsquo; service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others. Comply with quality assurance expectations and standards. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.
 <br/>
 <br/>
 <strong>
  Preferred Qualifications
  <br/>
  <br/>
 </strong>
 Education: High school diploma or G.E.D. equivalent.
 <br/>
 <br/>
 Related Work Experience: Less than 1-year related work experience.
 <br/>
 <br/>
 Supervisory Experience: No supervisory experience.
 <br/>
 <br/>
 License or Certification: None
 <br/>
 <br/>
 In joining Marriott Hotels, you join a portfolio of brands with Marriott International.
 <strong>
  Be
 </strong>
 where you can do your best work,
 <strong>
  begin
 </strong>
 your purpose,
 <strong>
  belong
 </strong>
 to an amazing global team, and
 <strong>
  become
 </strong>
 the best version of you.
 <br/>
 <br/>
 <em>
  At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
  <br/>
  <br/>
 </em>
 At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world&rsquo;s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate.
 <br/>
 <br/>
 Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.
 <br/>
 <br/>
 Your role will be to ensure that the &ldquo;Gold Standards&rdquo; of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.
 <br/>
 <br/>
 In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International.
 <strong>
  Be
 </strong>
 where you can do your best work,
 <strong>
  begin
 </strong>
 your purpose,
 <strong>
  belong
 </strong>
 to an amazing global team, and
 <strong>
  become
 </strong>
 the best version of you.
</div>


Hilton

<p>The scenic is looking for Part-Time Receptionist / Spa Attendant to join Kohala Spa.</p><p>62 acres of Hawaiian Paradise on Hawaii's Big Island. Located on the sunny, scenic Kohala Coast, our oceanfront resort offers a taste of the island life full of culture, poolside relaxation, and a chance to meet marine wildlife up close.</p><p>The ideal candidate will have minimum one year of cash handling experience, six months of customer service experience and basic computer skills.</p><ul><li><strong>Classification</strong>: Part-Time</li><li><strong>Shift pattern</strong>: Various - must be available to weekdays, weekends, and holidays. </li><li><p><strong>Pay rate</strong>: $20.25 per hour</p></li></ul><p> </p><p><strong>The Benefits </strong>- Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits. Hilton offers its eligible team members a comprehensive benefits package including: </p><ul><li>Access to your pay when you need it through DailyPay</li><li>Mental Health Resources</li><li>Best-in-Class Paid Time Off (PTO)</li><li>Go Hilton travel discount program</li><li>Career growth and development</li><li>Team Member Resource Groups</li><li>Recognition and rewards programs</li></ul><p><strong>What will I be doing?</strong><br/>As a Spa Attendant, you would be responsible for ensuring a clean, safe and relaxing/fun environment for guests in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:</p><ul><li>Greet guests and respond to guest inquiries and resolve service issues in a timely, friendly and efficient manner</li><li>Maintain cleanliness of work area including, but not limited to, cleaning the facility, locker rooms, machines and equipment in accordance with federal, state, local and company standards</li><li>Stock and replenish the facility with supplies and products, including, but not limited to clean towels, fresh water, drinking cups, etc.</li><li>Assist in monitoring facility use to ensure guest safety</li><li>Conduct financial transactions, as needed</li><li>Perform general Spa duties, as needed</li></ul><p><strong>What are we looking for?</strong><br/><br/> Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:</p><ul><li>Hospitality - We're passionate about delivering exceptional guest experiences.</li><li>Integrity - We do the right thing, all the time.</li><li>Leadership - We're leaders in our industry and in our communities.</li><li>Teamwork - We're team players in everything we do.</li><li>Ownership - We're the owners of our actions and decisions.</li><li>Now - We operate with a sense of urgency and discipline.</li></ul><p>In addition, we look for the demonstration of the following key attributes:</p><ul><li>Quality</li><li>Productivity</li><li>Dependability</li><li>Customer Focus</li><li>Adaptability</li></ul><p><strong>What will it be like to work for Hilton?</strong><br/><br/>Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its . Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And our amazing Team Members are at the heart of it all!</p><p> </p><img src="https://www.jobg8.com/Tracking.aspx?xvPwrP8buEznWd2%2bN6kcbrZZdvjfI4B%2fr" width="0" height="0" />

Receptionist / Spa Attendant (Part-Time) - Hilton Waikoloa Village

Rosewood Hotel Group

<div><div><div><div><h3 class="jobSectionHeader"><b>General Information</b></h3></div><p><br>
</p></div><div><div><div><div>Country/Region
</div><div>Qatar
</div></div><div><div>Province/City
</div><div>Doha
</div></div><div><div>Hiring Entity
</div><div>Rosewood Doha
</div></div><div><div>Department
</div><div>Spa &amp; Wellness
</div></div><div><div>Job Type
</div><div>Full-time Permanent
</div></div></div></div></div><div><div><div><h3 class="jobSectionHeader"><b>Job Description</b></h3></div><p><br>
</p></div><div><div><div><div><div><div>Job Summary</div><div></div><div><br>
Responsible for meeting and greeting guests and members, providing a positive and friendly attitude. Displays genuine enthusiasm and is genuinely expert in the Asaya wellness concept, products and services so as to recommend and sell. Supports and guides the guests&rsquo; or members&rsquo; Asaya journey from first contact to actual experience and departure. Provides daily maintenance of Asaya&rsquo;s gallery, ateliers or reception area for hygiene and professional presentation.</div><div></div><div><br>
Essential Duties and Responsibilities</div><div></div><div><br>
General Duties</div><div></div><ul><li><br>
 Meet and greet guests and members to Asaya, creating a professional atmosphere.</li></ul><div></div><ul><li><br>
 Be proactive in selling further services and facilities.</li></ul><div></div><ul><li><br>
 Guide clients on Asaya experiences that best suit them and being knowledgeable on all Asaya services.</li></ul><div></div><ul><li><br>
 Be knowledgeable on the products to support the therapists and retailing to clients.</li></ul><div></div><ul><li><br>
 Process payments and complete appropriate paperwork.</li></ul><div></div><ul><li><br>
 Process voucher purchasing, bookings and redemption.</li></ul><div></div><ul><li><br>
 Arrange product displays and ensure the presentation of department particularly in the reception area will be neat, clean and tidy. Help maintain all the facilities within Asaya.</li></ul><div></div><div><br>
Main Duties</div><div></div><ul><li><br>
 Answer calls within three rings with the appropriate greeting.</li></ul><div></div><ul><li><br>
 Ascertain the type and time of Asaya service desired and booking the most suitable time according to therapists and practitioners appointment schedule with the inclusion of offering additional treatments.</li></ul><div></div><ul><li><br>
 Ensure all prudent information is taken with each booking to be able to reconfirm contact with the guests if needed.</li></ul><div></div><ul><li><br>
 Offer an orientation of the facilities to all first-time guests and members as per standard procedure advising them of services, facility rules and any other prudent information.</li></ul><div></div><ul><li><br>
 Group enquiries, press and VIP booking details should be taken and passed on to the Director of Wellness/ Assistant with full contact name, telephone/email and details of date and nature of booking enquiry.</li></ul><div></div><ul><li><br>
 Be alert and utilize permanent associates during their Rota hours to maximize time and profitability.</li></ul><div></div><div><br>
Payments</div><div></div><ul><li><br>
 Ensure correct payment is taken and processed after appointment completion with relevant paperwork completed to ensure daily banking balances.</li></ul><div></div><ul><li><br>
 Ensure gift vouchers are sold with corresponding paperwork and payments completed so that when redemption of the voucher happens all paperwork will match.</li></ul><div></div><ul><li><br>
 At the end of day, cash up to ensure all services provided are accounted for and charged; credit card, cash and room charges taken; balances with no discrepancies and are safely deposited in accordance with the hotel cash handling policy.</li></ul><div></div><div><br>
Other duties</div><div></div><ul><li><br>
 Ensure the department has a sufficient stock of towels and amenities. Collect deliveries from purchasing or other departments as necessary.</li></ul><div></div><ul><li><br>
 Ensure dirty linen is taken to laundry and new clean items are collected regularly.</li></ul><div></div><ul><li><br>
 Follow correct manual handling such as using a trolley when moving goods.</li></ul><div></div><ul><li><br>
 In the event the fire alarm is activated, ensure the whole department is notified in a calm efficient manner to evacuate to the designated point in accordance with the hotel policy.</li></ul><div></div><div><br>
Communication</div><div></div><ul><li><br>
 Maintain effective communication both within the team and with the Director of Wellness to ensure smooth running of the department and keeping well informed of any issues/ queries that may arise.</li></ul><div></div><ul><li><br>
 Report any complaints to the Director of Wellness or assistant when appropriate.</li></ul><div></div><ul><li><br>
 Liaise with other departments when needed to ensure good communication across the hotel.</li></ul><div></div><div><br>
Training</div><div></div><ul><li><br>
 Assist in training and development of associates as required.</li></ul><div></div><ul><li><br>
 Attend all training courses as and when required.</li></ul><div></div><div><br>
Standard Responsibilities</div><div></div><ul><li><br>
 Comply and adhere to the Rosewood company policies.</li></ul><div></div><ul><li><br>
 Take on other tasks in addition of the ones stated, in a reasonable framework.</li></ul><div></div><ul><li><br>
 Be a &ldquo;brand ambassador&rdquo; at all times and ensure brand integrity and clarity are always maintained.</li></ul><div></div><ul><li><br>
 Maintain an understanding of the wellness industry and Asaya philosophy (emotional, physical, nutrition, skin health, community.)</li></ul><div></div><ul><li><br>
 Understand that as a representative of Asaya they will maintain a healthy, fit appearance and a positive attitude.</li></ul><div></div><ul><li><br>
 Model the Company&rsquo;s culture, vision, mission, and core values at all times.</li></ul><div></div><ul><li><br>
 Be mindful of and active in a Spa &amp; Wellness lifestyle and strive to inspire wellness-focused change in others.</li></ul><div></div><ul><li><br>
 Maintain personal grooming and appearance according to the standards.</li></ul><div></div><ul><li><br>
 Maintain a positive attitude toward guests, co-workers, subordinates, and hotel management. Avoid engaging in gossip or any dialogue that may diminish the direction and goals of the hotel and the hotel group.</li></ul><div></div><div><br>
Confidentiality</div><div></div><div><br>
Whist working for the company there will be access to a wide variety of confidential information concerning the company, guests, and associates. It is vital that all such information remains confidential and must not be disclosed to anyone outside the company, guests and associates, unless otherwise stated.</div><div></div><div><br>
Health &amp; Safety</div><div></div><ul><li><br>
 Be aware of and comply with safe working practices as laid down under the Health and Safety rules, regulations, and procedures as applicable to your place of work. This will include your awareness of any specific hazards at your workplace.</li></ul><div></div><ul><li><br>
 The wearing of appropriate protective clothing provided by or recommended by the Company will be obligatory.</li></ul><div></div><ul><li><br>
 Report any defects in the building, plant or equipment according to hotel procedure.</li></ul><div></div><ul><li><br>
 Ensure that any accidents to associates, guests or visitors are reported immediately in accordance with correct procedures.</li></ul><div></div><ul><li><br>
 Attend Statutory Fire, Health &amp; Safety training and be fully conversant with and abide by all rules concerning Fire, Health &amp; Safety.</li></ul><div></div><ul><li><br>
 Be fully conversant with:</li></ul><div></div><div><br>
o Regulations</div><div></div><div><br>
o Risk Assessments for your department</div><div></div><div><br>
o Hotel Fire &amp; Bomb Procedures</div><div></div><div><br>
Other</div><div></div><ul><li><br>
 The above description is not to be regarded as exhaustive. Other tasks and responsibilities of a broadly comparable nature may be added on a temporary or permanent basis, as appropriate.</li></ul><div></div><ul><li><br>
 As the hotel&rsquo;s level of business varies considerably, there is a need for flexibility in attitude, approach and working hours.</li></ul></div>
</div></div></div></div></div><div><div><div><h3 class="jobSectionHeader"><b>About Us</b></h3></div><p><br>
</p></div><div><div><div><div>Housed in two striking towers inspired by the coral reefs in the seas surrounding Qatar, Rosewood Doha and Rosewood Residences Doha will consist of an ultra-luxury hotel with 185 exquisite guestrooms and sumptuous suites, 173 serviced apartments for longer-term stays and 300 residences available for purchase. The hotel will be one of the city&rsquo;s most dynamic culinary destinations with a collection of eight innovative outlets, including a bistro, lobby lounge, coffee shop/deli, three specialty restaurants, cigar lounge and a lifestyle entertainment lounge. Featuring a 1,500-square-meter ballroom, the property will showcase multiple private event venues, anchored around sleek interiors and state-of-the-art technology, which will transform ordinary events into the extraordinary. The hotel will also introduce Sense, A Rosewood Spa, offering total discretion and relaxation, along with a fitness center featuring state-of-the-art training equipment. Rosewood's signature Manor Club executive lounge concept will soar to new heights in Qatar and offer Club Room and Suite guests curated services with added convenience and privacy. Rosewood Residences Doha will also introduce 300 for-sale residential apartments, catering to global citizens who crave a lifestyle of authenticity fused with modern luxury. The residences will be complete with bespoke amenities, facilities and services to create the world&rsquo;s pinnacle of private luxury living and contemporary style in Qatar.</div></div></div></div></div></div>

Wellness Concierge

Rixos Hotels

<div>
 <strong>
  Company Description
  <br/>
  <br/>
 </strong>
 <strong>
  Rixos Premium Qetaifan Island North
  <br/>
  <br/>
 </strong>
 Rixos Premium Qetaifan Island North comprises a 345-key hotel, along with a souq encompassing 11,000sqm of leasing space, a beach club, a theme park, and a waterpark. The resort boasts panoramic views of the Arabian Gulf. Rixos plans to provide a platform for showcasing Qatar as a tourism destination. One of the country&rsquo;s biggest draws will be Qetaifan Island North&rsquo;s Meryal Waterpark attraction. The Rig 1938 is the world&rsquo;s highest tower of its kind, reaching 82 metres.
 <br/>
 <br/>
 <strong>
  Job Description
  <br/>
  <br/>
 </strong>
 <strong>
  Spa Receptionist
  <br/>
  <br/>
 </strong>
 This position serves as the first point of contact for spa guests, providing exceptional service through efficient booking, welcoming guests, and offering information on spa treatments and facilities. This role ensures smooth front desk operations and a memorable guest experience.
 <br/>
 <br/>
 <ul>
  <li>
   Greet guests warmly and assist with check-in, appointments, and inquiries.
  </li>
  <li>
   Manage spa reservations through phone, email, and in-person requests.
  </li>
  <li>
   Provide detailed information about spa treatments, services, and promotions.
  </li>
  <li>
   Maintain accurate guest records and process payments efficiently.
  </li>
  <li>
   Ensure the reception area is clean, organized, and welcoming.
  </li>
  <li>
   Handle guest complaints and feedback professionally.
  </li>
  <li>
   Support spa team members with administrative tasks and scheduling.
  </li>
  <li>
   Monitor and maintain front desk supplies and inventory.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Qualifications
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   High school diploma or equivalent; certification in hospitality or customer service is a plus.
  </li>
  <li>
   Minimum of 2 years of experience in a receptionist or front desk role, preferably in a spa or luxury hotel.
  </li>
  <li>
   Excellent communication and interpersonal skills.
  </li>
  <li>
   Proficiency in using reservation systems and Microsoft Office.
  </li>
  <li>
   Strong organizational and multitasking abilities.
  </li>
  <li>
   Fluency in English; additional languages such as Arabic, Russian, or Turkish are an advantage.
  </li>
  <li>
   Knowledge of spa services, treatments, and products.
  </li>
  <li>
   Experience in cash handling and POS systems.
  </li>
 </ul>
</div>


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