spa manager esthetician

Zoya Health and Wellbeing Resort

Assistant HR Manager &ndash; Wellness ResortSupport daily HR operations, including recruitment, onboarding, employee relations, payroll coordination, and maintaining employee records. Help foster a positive workplace culture aligned with the resort's wellness values.Requirements:<ul><li>Bachelor's degree in Human Resources, Business Administration, Hospitality, or a related field.</li><li>2&ndash;5 years of HR experience, preferably in a hotel, resort, spa, or wellness environment.</li><li>Strong communication, organizational, and interpersonal skills.</li><li>Knowledge of HR practices, payroll processes, and labour regulations.</li></ul>Work Location: In person

Assistant HR Manager – Wellness Resort

Rixos

<div>Company Description 
Established in 2000 in Turkey, Rixos pioneers the &lsquo;ALL Inclusive, ALL Exclusive&rsquo; concept, inviting guests to discover a world of possibilities, with luxurious stays, inclusive of culinary delights from around the globe, live entertainment, daily sports, and fitness activities, sensorial spa and wellness journeys and fun-filled kids and teens activities. Each Rixos property presents a unique experience inspired by local culture, global influences, and our Turkish heritage, all within a setting of unparalleled luxury. 
Job Description 
MAIN DUTIES AND RESPONSIBILITIES: 
Managing Property Operations and Engineering Budgets 
<ul><li><ul><li><ul><li>
Supervises the complete Engineering team.</li><li>
Manages the physical plant including equipment, refrigeration, HVAC, plumbing, water treatment, electrical and life safety systems.</li><li>
Maintains and operates equipment at optimum effectiveness, efficiency and safety.</li><li>
Establishes and manages an effective rooms maintenance program.</li><li>
Ensures compliance with all Engineering departmental policies, standards and procedures.</li><li>
Manages department's controllable expenses to achieve or exceed budgeted goals.</li><li>
Select and order or purchase new equipment, supplies, and furnishings.</li><li>
Inspect and evaluate the physical condition of facilities in order to determine the type of work required.</li><li>
Recommend or arrange for additional services such as painting, repair work, renovations, and the replacement of furnishings and equipment.</li><li>
Supervises the day to day operations of Engineering.</li></ul></li></ul></li></ul> 
Maintaining Property Standards 
<ul><li><ul><li><ul><li>
Maintains accurate logs and records as required.</li><li>
Assists in effectively planning, scheduling and evaluating preventative maintenance programs.</li></ul></li></ul></li></ul> 
Providing Exceptional Customer Service 
<ul><li><ul><li><ul><li>
Handles guest problems and complaints effectively.</li><li>
Empowers employees to provide excellent customer service.</li><li>
Displays leadership in guest hospitality by exemplifying excellent customer service and creating a positive atmosphere for guest relations.</li></ul></li></ul></li></ul> 
Managing Profitability 
<ul><li><ul><li><ul><li>
Helps establish priorities for total property maintenance needs.</li><li>
Ensures on-going communication occurs in all areas of responsibility to create awareness of business objectives, awareness of expectations and recognition of exemplary performance.</li></ul></li></ul></li></ul> 
Managing and Conducting Human Resources Activities 
<ul><li><ul><li><ul><li>
Celebrates successes and publicly recognizes the contributions of team members.</li><li>
Establishes and maintains open, collaborative relationships with employees.</li><li>
Ensures employees are treated fairly and equitably.</li><li>
Strives to improve service performance.</li><li>
Provides feedback to employees based on observation of service behaviours.</li><li>
Supervises employee's ability to execute departmental and property emergency procedures.</li><li>
Reviews employee satisfaction results to identify and address employee problems or concerns.</li><li>
Solicits employee feedback.</li><li>
Helps ensure regulatory compliance to facility regulations and safety standards.</li><li>
Ensures disciplinary procedures and documentation are completed according to Standard Operating Procedures (SOPs) and support the appraisal process.</li><li>
Ensures property policies are administered fairly and consistently.</li></ul></li></ul></li></ul> 
General/ Miscellenious 
<ul><li><ul><li><ul><li>
Ensures all staff is thoroughly familiar with the hotel&rsquo;s emergency procedures and in a state of preparedness for any emergency which may occur.</li><li>
Execution of regular technical/skills training. Is responsible for setting up and maintaining ongoing training programs in the Engineering division in conjunction with the Director of HR &amp; the Training Manager.</li><li>
Initiates Fire Fighting Training in co-ordination with the Security Manager and the local authorities (Fire Brigade) on a regular basis for all Hotel departments.</li><li>
Maintains a monthly overview of vacation- and public holiday balance of all his/her staff and delivers a monthly consolidated summary to the Director of HR.</li><li>
Is familiar with all related company documentation and especially with the relevant Operational Standards Manual for his/her field of responsibility.</li><li>
Other duties as assigned.</li><li>
Assist in Task Force Teams for new openings.</li><li>
Carry out any other reasonable task (which may not be stated here) as requested</li></ul></li></ul></li></ul> 
HOW CAN YOU SUCCEED IN THIS ROLE? 
SINCERITY AND TRANSPARENCY 
<ul><li><ul><li><ul><li>
Be proactive and use good judgement when dealing with challenging situations</li><li>
Act with professionalism and integrity</li><li>
Be transparent in your motives, methods and expected results</li><li>
Own mistakes and share your knowledge to prevent a repetition of the same error within your department or division</li><li>
Conduct business honestly &amp; fairly</li><li>
Keep sensitive information confidential</li></ul></li></ul></li></ul> 
RELIABILITY AND LOYALITY 
<ul><li><ul><li><ul><li>Follow through on commitments</li><li>
Work well both autonomously and within a team</li><li>
Display a positive, approachable attitude</li><li>
Spend time getting to know your fellow employees and our guests</li><li>
Support each other; we all work within the same hotel and company</li></ul></li></ul></li></ul> 
EXCELENCE IN HOSPITALITY 
<ul><li><ul><li><ul><li>
Committed to quality</li><li>
Committed to exceptional financial results</li><li>
Be responsible for the bottom line</li><li>
Committed to the Rixos Policies &amp; procedures Guide</li></ul></li></ul></li></ul> 
STRONG QUALITY MANAGEMENT AND INNOVATION CONCEPTS 
<ul><li><ul><li><ul><li>
 Be committed to exceeding expectations</li><li>
Never settle for the status quo or mediocre work</li><li>
Continuously search for areas of improvement</li><li>
Provide positive, constructive feedback</li></ul></li></ul></li></ul> 

Qualifications 
Degree in Engineering or equivalent
Minimum 3 years in a similar role within 5 star resort property 
Additional Information 
<ul><li>
Willingness to work flexible hours, including weekends, public holidays, and peak operational periods, as required by hotel operations.</li><li>
Ability to work in a fast-paced, guest-centric luxury environment while maintaining professionalism and service excellence.</li><li>
Strong attention to detail, problem-solving skills, and the ability to handle sensitive situations with discretion and confidence.</li><li>
Commitment to upholding brand standards, hotel policies, and applicable health, safety, and quality requirements.</li><li>
Collaborative mindset with the ability to work effectively across departments to enhance the overall guest experience.</li></ul></div>

Assistant Director of Engineering

<div>Company Description 
Established in 2000 in Turkey, Rixos pioneers the &lsquo;ALL Inclusive, ALL Exclusive&rsquo; concept, inviting guests to discover a world of possibilities, with luxurious stays, inclusive of culinary delights from around the globe, live entertainment, daily sports, and fitness activities, sensorial spa and wellness journeys and fun-filled kids and teens activities. Each Rixos property presents a unique experience inspired by local culture, global influences, and our Turkish heritage, all within a setting of unparalleled luxury. 
Job Description 
MAIN DUTIES AND RESPONSIBILITIES: 
<ul><li><ul><li><ul><li>Administration, supervision, and co-ordination of employee transportation, employee cafeterias, employee meals and assigned personnel of the employee housing. Where necessary, assigning duties, responsibilities and a timetable to tasks set.</li><li>
Administering and monitoring employee housing rules and regulations, ensuring that at all times residents find a safe, healthy and secure place to live.</li><li>
Manage and maintain an inventory of stores of linen, furnishings, chemicals and sports equipment.</li><li>
Prepare and update the room allocation list on a regular basis.</li><li>
Maintain individual inventory forms for each room and resident, in order to control stock and maintenance of Hotel properties.</li><li>
Ensure that resigned/terminated team members return hotel items issued, prior to their departure.</li><li>
Maintain a master key board for the safe keeping of all room, and apartment.</li><li>
Regularly check cleanliness of accommodation blocks, public areas.</li><li>
Conduct regular inspection of rooms and facilities with Human Resources department/security department representative.</li><li>
Involves Engineering Department if required to maintain all complex equipment in operational condition.</li><li>
Check the preventive maintenance guidelines to keep equipment to a good standard.</li><li>
Control linen inventory and issue employee linen in line with agreed standard and timings</li><li>
Ensure maintenance of updated employee records of all employees living within the accommodation or if they are living out to ensure security during a fire evacuation.</li><li>
Monitor employee transport arrangements and feedback any concerns or difficulties to his/her supervisor.</li><li>
Assist Employee with any problems or queries and wherever necessary, act as counsellor and provide guidance where appropriate.</li></ul></li></ul></li></ul>
GENERAL / MISCELLANEOUS<ul><li><ul><li><ul><li>
Perform duties in a manner that respects Rixos Core Behaviours which are Trust, Relationship, Entrepreneurship and Drive.</li><li>
Assist in Task Force Teams for new openings.</li><li>
Carry out any other reasonable task (which may not be stated here) as requested.</li></ul></li></ul></li></ul> 
Qualifications 
Education: Bachelor&rsquo;s Degree in any field
Experience: Minimum 2 years in a similar role. 
Additional Information<ul><li> 
Competitive salary and service charge.</li><li>
Accommodation and meals provided.</li><li>
Health insurance and visa sponsorship.</li><li>
Career growth opportunities in a luxury hospitality brand.</li></ul></div>

Assistant Accommodation Manager

Sustainable Solution Project Management

Job PurposeThe IT Manager is responsible for managing, developing and maintaining the company's complete technology environment, including business systems, internal platforms, IT infrastructure, cybersecurity, networks, servers, websites, customer-facing applications, telephony systems, backups and technology requirements for real estate projects and new branches.The role acts as the technical owner of the company's IT environment and works closely with Management, Sales, Finance, Legal, Marketing, Customer Service and Project teams to translate operational requirements into secure and effective technology solutions.Key Responsibilities1. IT Strategy &amp; Operations<ul><li>Manage the company's overall IT operations, systems, infrastructure and technology requirements.</li><li>Develop and implement IT solutions based on business and departmental requirements.</li><li>Ensure availability, reliability, performance and security of business-critical systems.</li><li>Establish IT standards, procedures, access controls and technical documentation.</li><li>Manage day-to-day IT troubleshooting and user support across departments.</li><li>Evaluate technology requirements and recommend improvements, upgrades and automation opportunities.</li></ul>2. Business Systems &amp; SanZen Portal<ul><li>Manage and administer the company's internal SanZen Portal.</li><li>Manage user accounts, permissions, roles and access levels.</li><li>Develop and implement workflows and system improvements based on departmental requirements.</li><li>Support users and troubleshoot portal-related issues.</li><li>Coordinate system enhancements, testing, implementation and ongoing optimization.</li><li>Maintain technical and functional documentation for internally developed systems.</li></ul>3. Sales &amp; Finance Systems<ul><li>Manage the company's DEV system supporting Sales and Finance operations.</li><li>Maintain workflows relating to EOI, Booking Forms, SPA and customer transaction documentation.</li><li>Configure and maintain document logic, workflow sequences and applicable business rules.</li><li>Implement approved process changes requested by Sales, Finance or Management.</li><li>Ensure system continuity, accuracy and appropriate access controls.</li></ul>4. Broker Management System<ul><li>Manage and enhance the company's broker management platform.</li><li>Support broker registration, activity tracking and follow-up processes.</li><li>Manage user access, workflows, updates and technical support.</li><li>Develop system improvements to increase automation and reduce manual coordination.</li></ul>5. Company Website<ul><li>Manage the company's website from a technical perspective.</li><li>Implement website changes, corrections, new pages, sections and functionality.</li><li>Coordinate website content requirements with Marketing, Sales and Management.</li><li>Monitor website performance, availability and technical functionality.</li><li>Troubleshoot website issues and maintain appropriate security controls.</li></ul>6. Customer Mobile Application<ul><li>Manage the company's customer/owner mobile application and its integrations.</li><li>Support application releases, updates and technical enhancements.</li><li>Maintain integration with customer payment-plan functionality.</li><li>Support integration between the mobile application and smart-home systems.</li><li>Maintain service and maintenance request functionality.</li><li>Ensure customer requests, payments and activity integrate correctly with relevant internal systems.</li></ul>7. PBX, Telephony &amp; AI Calling<ul><li>Manage the company's PBX and central telephone infrastructure.</li><li>Configure extensions, call routing, IVR and related telephony functionality.</li><li>Manage integrations between telephone systems, AI calling platforms and lead-management systems.</li><li>Configure and optimize AI call workflows, qualification logic, escalation rules and customer interaction flows.</li><li>Monitor system performance and continuously improve call workflows based on operational requirements.</li></ul>8. Cybersecurity &amp; Information Security<ul><li>Manage company cybersecurity, network security and system security.</li><li>Implement and maintain access controls, permissions and secure connectivity.</li><li>Protect company accounts, devices, networks and business systems.</li><li>Monitor security risks and investigate suspected security incidents.</li><li>Implement security controls, system hardening and appropriate preventive measures.</li><li>Ensure employees receive appropriate system access based on their roles and responsibilities.</li></ul>9. Backup &amp; Business Continuity<ul><li>Manage the company's backup and recovery environment.</li><li>Establish and maintain backup schedules for business-critical systems and information.</li><li>Monitor backups and verify successful completion.</li><li>Maintain restoration and disaster-recovery readiness.</li><li>Periodically test recovery procedures.</li><li>Maintain documentation covering backup locations, retention and restoration procedures.</li></ul>10. Smart Home &amp; Project IT InfrastructureAct as the technical point of contact for technology infrastructure incorporated into real estate development projects, including:<ul><li>Smart-home system design and integration.</li><li>Home automation and owner control systems.</li><li>Smart-home testing and commissioning.</li><li>CCTV systems and connectivity.</li><li>Sound systems.</li><li>Fiber backbone planning and routing.</li><li>Wi-Fi coverage and access-point planning.</li><li>IDF rooms, racks and technical layouts.</li><li>ICT, ELV and low-current infrastructure.</li><li>Coordination with project teams, consultants and contractors.</li><li>Testing, troubleshooting and final technical readiness.</li></ul>11. New Branch &amp; Server Room Setup<ul><li>Lead complete IT setup for new company offices and branches.</li><li>Design and establish server rooms, including racks, servers, switches, cabling and related infrastructure.</li><li>Configure networks, structured cabling, internet connectivity and secure links between locations.</li><li>Arrange and configure workstations, printers, telephones, user accounts and other IT equipment.</li><li>Extend cybersecurity, access controls and backup coverage to new locations.</li><li>Ensure IT infrastructure is fully operational before branch opening.</li></ul>12. IT Assets &amp; User Management<ul><li>Manage company laptops, desktops, mobile devices and other IT assets.</li><li>Maintain an accurate IT asset inventory and assignment records.</li><li>Create, modify and deactivate employee system accounts and access.</li><li>Coordinate IT requirements for employee onboarding, transfers and offboarding.</li><li>Ensure company assets and system access are properly returned or disabled during employee separation.</li></ul>13. Cross-Departmental Support<ul><li>Work closely with Sales, Finance, Legal, Marketing, Customer Service, HR and Project teams.</li><li>Translate business requirements into practical technical solutions.</li><li>Prioritize IT projects and support requirements according to business needs.</li><li>Provide technical guidance to management regarding systems, infrastructure, security and technology investments.</li></ul>Qualifications &amp; Experience<ul><li>Bachelor's degree in Information Technology, Computer Science, Information Systems, Engineering or related discipline.</li><li>Minimum 7&ndash;10 years of relevant IT experience, including managerial or technical-lead responsibility.</li><li>UAE real estate development or property-sector experience is highly preferred.</li><li>Strong experience with IT infrastructure, networks, servers and cybersecurity.</li><li>Experience managing or developing business applications, portals and system integrations.</li><li>Knowledge of cloud services, backup solutions and business-continuity practices.</li><li>Experience with PBX/VoIP and telecommunications systems.</li><li>Knowledge of APIs and system integrations.</li><li>Exposure to smart-home, CCTV, ELV, fiber and project IT infrastructure is highly desirable.</li><li>Experience supporting multi-department and multi-location business operations.</li></ul>Key Skills &amp; Competencies<ul><li>IT infrastructure and network management</li><li>Systems administration</li><li>Business application management</li><li>Cybersecurity and information security</li><li>System development and integration</li><li>Database and API understanding</li><li>Cloud and backup technologies</li><li>Business continuity and disaster recovery</li><li>PBX/VoIP and telecommunications</li><li>Smart-home and ELV infrastructure</li><li>Project management</li><li>Vendor and contractor management</li><li>Technical troubleshooting</li><li>Leadership and stakeholder management</li><li>Strong analytical and problem-solving skills</li></ul>Authority &amp; AccountabilityThe IT Manager will be accountable for the operational reliability, security and technical continuity of the company's IT environment and will ensure that technology solutions support the company's business objectives while maintaining appropriate security, access control, documentation and business-continuity standards.Application Question(s):<ul><li>How many years of experience do you have working directly with a real estate developer in the UAE?</li></ul>Work Location: In person

IT Manager

Marriott International

<div>Additional Information 
Job Number26099530 
Job CategorySales &amp; Marketing 
LocationSaadiyat Island, Abu Dhabi, United Arab Emirates, United Arab Emirates 
ScheduleFull Time 
Located Remotely?N 
Position Type Management 
<div><div>This is a multi-property role for The St. Regis Saadiyat Island Resort, Abu Dhabi and Al Wathba, a Luxury Collection Desert Resort &amp; Spa, Abu Dhabi.
JOB SUMMARY
<ul><li>Accountable for assigned hotels&rsquo; respective leisure/wholesale segment.</li><li>Proactively solicits and handles a defined account portfolio in collaboration with MP Sales Executive &ndash; Leisure Travel.</li><li>Develops, executes and drives leisure segment strategy, action plans against new and existing target accounts.</li><li>Liaises with on-property and above property stakeholders to maximize business opportunities and collaborations.</li><li>Owns all day-to-day sales activities of defined segment with focus on implementing and driving the commercial segment strategy, and develops and maintains long-term, value-based customer relationships that enable the achievement and exceedance of sales objectives, segment revenue and individual sales targets.</li><li>Attends domestic and global leisure tradeshows, showcases, conferences, industry meetings, workshops and functions as required on behalf of assigned properties.</li><li>Plans and executes national &amp; international sales trips, sales calls, site inspections, familiarization trips and client entertainments as appropriate.</li><li>Proactively identifies and uncovers new prospect accounts for acquisition through a variety of channels and sales tools.</li><li>Participates in regular business reviews and strategy meetings.</li><li>Ensures business is turned over properly and in a timely fashion for an exquisite service delivery and in accordance with brand standards.</li><li>Analyses and maintains knowledge of customers, leisure market trends and competition.</li><li>Represents Marriott International worldwide, promoting the quality image of the company at every opportunity, and uncovers additional leads for Marriott International utilizing available tools such as MI Leads, where applicable.</li><li>Performs any other reasonable task assigned by the MP Assistant Director of Sales &amp; Distribution / MP Director of Sales &amp; Distribution.</li><li>Able to demonstrate a high degree of self-motivation and to work unsupervised using own initiative.</li><li>Maintains strict confidentiality of all matters relating to the Company and Property, plus all other sales and personnel-related matters.</li></ul> 
CANDIDATE PROFILE
Education and Experience:
<ul><li>Fluency in English</li>
<li>Additional EU language skills required e.g. French, Spanish, Italian etc.</li>
<li>Experience within luxury hotel chains/5-star luxury properties require</li>
<li>Substantial knowledge and established network of connections within leisure/wholesale sales segment required</li>
<li>Proven track of proactive leisure/wholesale sales experience on managerial level; minimum 2 years of experience as Sales Manager &ndash; Leisure Travel</li>
<li>Proven prospecting and luxury business development abilities</li>
<li>Middle East/UAE experience preferred</li> 
</ul>Core Work Activities:
<div>Building Successful Relationships that Generate Sales Opportunities 
<ul><li>Builds and strengthens business relationships with existing and new customers to enable future bookings and grow leisure market share.</li><li>Effectively develops valuable business relationships within leisure/wholesale segment to further expand customer base.</li><li>Works collaboratively with off-property sales channels (i.e. Market Sales, Global Sales Organization) to ensure leisure/wholesale sales efforts are coordinated, complementary and in alignment with the hotels&rsquo; overall (sales &amp; distribution) strategy within that specific segment.</li><li>Manages and develops relationships with internal and external key stakeholders.</li></ul></div>
<div>Managing Sales Activities 
<ul><li>Develops, implements and drives the commercial strategy of the leisure/wholesale segment. Supports company-wide wholesale distribution and direct connectivity efforts.</li><li>Action plans against existing and new target accounts to achieve and exceed sales quotas and gain market share.</li><li>Manages a pre-determined number of leisure accounts in close collaboration with MP Sales Executive &ndash; Leisure Travel to ensure maximum yield in line with budgetary objectives.</li><li>Identifies and acquires new potential partnerships through a variety of channels.</li><li>Drives suite and villa sale (as applicable) through existing and new program inclusions and partner activations.</li><li>Responsible for monitoring rate alignment across all wholesale channels with support of revenue team, ensuring rate parity.</li><li>Proactively schedules sales calls and corresponding activities such as site inspections, familiarization trips, agent trainings, webinars, virtual calls, client entertainment etc. to strengthen business relationships, educate partners and uncover new business opportunities.</li><li>Attends international and local leisure showcases, conferences, tradeshows, functions etc. as a representative of both properties, ensuring that the quality image of the unique portfolio is portrayed, and that every opportunity is taken to promote the hotels and Marriott International.</li><li>Conducts content checks on e-channels, websites, and printed/digital brochures to ensure accurate details about the properties.</li><li>Takes responsibility for the compilation and execution of quarterly sales action plans as agreed with MP Assistant Director of Sales &amp; Distribution/ MP Director of Sales &amp; Distribution. Communicates any trends, updates, obstacles on a regular basis.</li><li>Tracks monthly segment results, monitors production/weekly pick-up and handles the corresponding reports accordingly.</li><li>Executes and supports the operational aspects of leisure business booked (incl. customer correspondence).</li><li>Handles VIP guests&rsquo;/partners&rsquo; reservations with utmost care and attention, communicates with respective departments for any required arrangements, meet &amp; greets etc.</li><li>Takes personal responsibility to ensure that standards are maintained and that available systems/tools are utilized to their full capacity.</li><li>Maintains effective call objective, up-to-date activity and relevant information for each key account and ensures follow up is executed in a timely manner.</li><li>Owns and ensures an efficient day-to-day operation of the leisure segment.</li><li>Understands and is in a position to accurately hand over any leisure group and event enquiries to Groups &amp; Events team.</li><li>Takes personal responsibility for understanding the overall commercial strategy and budgetary guidelines, enabling empowered decision-making in all rate negotiations.</li><li>Collaborates with marketing department for new initiatives, out-of-the-box ideas, etc. to drive performance and exposure.</li><li>Participates in regular business reviews and strategy meetings providing an update on the travel segment performance and trends. Active involvement in the annual budget planning process.</li><li>Supervises support staff in the planning, administration and execution of assigned tasks and any other sales related activities, as required. Assist when needed in recruiting, directing, managing, training and coaching sales associates.</li></ul></div>
<div>Using Knowledge of Market Trends and Target Customer Information to Maximize Revenue 
<ul><li>Understand hotels&rsquo; business mix and how leisure segment ties into overall strategy.</li><li>Analyses and maintains knowledge of customers, leisure/wholesale market trends, competitors&rsquo; strengths and weaknesses, economic developments, supply and demand etc. to allow for optimal selling. Monitors, collects, analyses data and communicates information accordingly to adapt selling strategies and align sales activities according to needs.</li><li>Closes the most profitable business opportunities for the hotels based on market conditions and location needs.</li><li>Gains understanding of the hotels&rsquo; primary target customers and service expectations. Serves the customers by understanding their business, requirements and potential concerns in order to offer enhanced solutions both prior to and during the stay/program/event.</li></ul></div>
<div>Providing Exceptional Customer Service 
<ul><li>Partners with reservations, revenue, hotel operations and other concerned departments to provide an exemplary customer service, while building long-lasting business relationships and loyalty to Marriott International</li><li>Sets a positive example and collaborates with various departments to create distinctive moments for the clients on property, ensuring that expectations are exceeded.</li><li>Executes and supports the company&rsquo;s service standards, driving customer loyalty by delivering consistent service excellence throughout each customer experience.</li><li>Interacts with clients to obtain feedback on product quality and service levels.</li><li>Demonstrates high energy levels to motivate and inspire the team to focus on consistently providing the highest level of customer service.</li><li>Conducts training for associates about leisure/wholesale segment, initiatives, requirements and expectations.</li></ul></div> 
Additional Responsibilities
<ul><li>Conducts and coordinates site inspections for hotels, as required.</li></ul>
<ul><li>Performs other duties, as assigned, to meet business needs.</li></ul></div>
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
Combining timeless glamour with a vanguard spirit, St. Regis Hotels &amp; Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</div></div>

Multi-Property Sales Manager/Account Director - Leisure Travel

Four Seasons

<div></div><div><div><div><div>Job ID: REQ10388343</div></div><div><div>
Four Seasons Dubai at Jumeirah Beach</div></div><div><div>
Location: Dubai, Dubai, United Arab Emirates</div></div><div><div>
widget: Full time</div></div></div></div><div></div>
 <div>About Four Seasons:
Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
 
 
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
About the location:
The Four Seasons Resort Dubai at Jumeirah Beach with its unparalleled location, fresh approach to luxury and legendary personalized service, has exceeded the high expectations in the ultra- competitive Dubai market. At Four Seasons we believe that our most important asset is our team of employees. The Four Seasons has a tremendous commitment to the development and training of all employees. We ensure that the best packages and finest management structure are in place to guarantee a stable environment in which development is second nature for our employees. Successful Four Seasons candidates will be offered once- in-a- lifetime opportunity rich in personal and professional growth. Four Seasons Dubai at Jumeirah Beach includes five outlets options - from the beachfront Sea Fu restaurant to the rooftop Mercury Lounge, and it includes 237 Dubai luxury hotel rooms &ndash; including 49 suites &ndash; subtle Arabic design motifs blend with cool, contemporary style, featuring soft backgrounds of blue or green. Dubai is the second largest of the seven Emirates that make up the United Arab Emirates, Dubai is located on the southern shore of the Arabian Gulf. Has a Sub- tropical, arid climate.
About the role
The Senior Director of Revenue Management leads the overall revenue strategy for the two properties - Four Seasons Resort Dubai at Jumeirah Beach and Four Seasons Hotel Dubai International Financial Centre.
As a key member of the Hotels Leadership Team, this role is responsible for maximizing revenue across all segments and distribution channels while ensuring alignment between Revenue Management, Sales, Marketing, Reservations, and Operations.
We are looking for a commercially minded strategist who understands the luxury traveller, market dynamics, guest booking behaviour and distribution landscape; brings strong pricing, segmentation, forecasting and total revenue management capability; and can influence senior stakeholders through trusted relationships, clear communication and compelling data-led recommendations, while maintaining the highest standards of excellence in line with Four Seasons values and The Golden Rule.
Our ideal Senior Director of Revenue Management candidate will have:<ul><li>
Excellent leadership and communication skills, with the ability to align diverse stakeholders across Commercial, Finance, Operations, Sales, Marketing and Reservations around a clear revenue strategy and shared business priorities.</li><li>
Previous Director of Revenue Management experience within a luxury hotel environment, ideally with responsibility for a cluster or two or more properties, and a strong track record of translating business analytics into clear commercial strategy and measurable revenue performance and leading the team.</li></ul><h2 class="jobSectionHeader">
What you will do</h2><ul><li>
Develop, communicate and implement revenue strategies designed to maximize profit through optimization of pricing, market segmentation, channel segmentation and room type performance for two properties.</li><li>
Integrate guest behavior insights, including personas, booking behaviors and preferences, into commercial revenue strategies to optimize both guest experience and revenue performance.</li><li>
Monitor channel acquisition costs, contribution margins, and profitability metrics to inform pricing, distribution, and promotions for two properties.</li><li>
Own inventory, pricing, rate parity, and positioning in all distribution channels, including Branded Web, 3rd Party Sites, Worldwide Reservation Office (WRO), and Global Distribution System (GDS) for two properties.</li><li>
Monitor and analyze performance of key metrics to uncover actionable data insights.</li><li>
Lead and facilitate Revenue Strategy Meetings, presenting key data insights with strategic and tactical recommendations.</li><li>
Lead annual budget planning processes and contribute to property commercial plan.</li><li>
Lead weekly forecast meetings, incorporating macroeconomic data to assess demand risk and ensuring alignment with market conditions, events and trends.</li><li>
Contribute guidance and recommendations to hotel digital marketing and communications teams, agencies, and vendors on campaigns.</li><li>
Collaborate with Sales team to set goals aligned with property strategy, provide strategic direction for Group Sales strategy and guidance for Corporate Negotiated RFPs.</li><li>
Enable cross-functional alignment to Commercial Strategy among Finance and Operations including upsell/premium room sales strategy.</li><li>
Provide guidance and support for Total Revenue Optimization across Rooms, F&amp;B, SPA, M&amp;E and Ancillary revenue streams.</li></ul><h2 class="jobSectionHeader">
What you bring</h2><ul><li>
University degree in Business Administration, Finance, Accounting, Hotel Management, Marketing or a related field.</li><li>
Director of Revenue Management experience in a luxury hotel, resort or cluster environment, with proven ability to balance the priorities and performance expectations of multiple properties.</li><li>
Strong commercial acumen with a proven track record of driving revenue growth, profit optimization, market share performance and successful budget delivery.</li><li>
Advanced analytical capability, with the ability to interpret market trends, macroeconomic indicators, channel performance, contribution margins and guest behavior insights into actionable strategy.</li><li>
Excellent oral and written communication skills, with the ability to tell a clear story with data and influence senior stakeholders across Commercial, Finance, Operations, Sales, Marketing and Reservations.</li><li>
Demonstrated ability to lead the Revenue function while managing multiple deadlines in a fast-paced environment, with the ability to work independently with minimal supervision.</li><li>
Demonstrated ability to identify, coach and develop talent with aptitude and interest in a Revenue Management career.</li><li>
Strong understanding of luxury hospitality, brand standards and guest expectations, with the ability to integrate brand strategy with local market initiatives. Ability to be a culture carrier, ensuring a strong Revenue Management culture is maintained throughout the organization.</li><li>
Proficiency in English language, additional language is a plus.</li><li>
Expert knowledge of revenue management systems, PMS, benchmarking and business intelligence tools; experience with IDeaS G3 RMS, IDeaS RevPlan, Opera PMS, STR, TravelClick, Lighthouse, PowerBI and advanced Excel is preferred.</li></ul><h2 class="jobSectionHeader">
What we offer</h2><ul><li>
Work Authorization</li><li>
Competitive tax-free salary</li><li>
Annual Incentive Plan</li><li>
Housing allowance</li><li>
Medical and life insurance</li><li>
Paid annual leave</li><li>
Paid home leave ticket</li><li>
End of service gratuity</li><li>
Excellent training and development opportunities</li><li>
Complimentary accommodation at other Four Seasons hotels and resorts, based on tenure with the company</li><li>
Complimentary dry cleaning for employee uniforms</li><li>
Complimentary employee meals</li><li>
And more...</li></ul></div>

Senior Director of Revenue Management

<div>Additional Information 
Job Number26102996 
Job CategoryFood and Beverage &amp; Culinary 
LocationSheikh Zayed Road, Business Bay, Dubai, United Arab Emirates, United Arab Emirates, 121000 
ScheduleFull Time 
Located Remotely?N 
Position Type Management 
<div><div>START YOUR JOURNEY WITH US
JW Marriott Marquis Hotel Dubai welcomes you to the heart of the city's lively downtown district with modern luxury and award-winning service. Soaring above Sheikh Zayed Road, our bustling and dynamic 5-star hotel is one of the tallest in the world, consisting of two towers with 1608 rooms and boasts awe-inspiring views of the water and Dubai cityscape. Enjoy a swim in the outdoor pool or a workout in the fitness center before easing tired muscles with a massage at Saray Spa. Sample the flavors of the world at our 10 restaurants and lounges, which offer Japanese, Italian, Indian and Thai cuisine. For those planning an event in downtown Dubai, UAE our hotel offers 80,000 square feet of adaptable space, including a striking ballroom and outdoor venues. Explore, Dubai Mall, Burj Khalifa and Dubai Opera which are all minutes away.
JOB SUMMARY
Accountable for overall success of the daily kitchen operations. Exhibits culinary talents by personally performing tasks while leading the staff and managing all food related functions. Works to continually improve guest and employee satisfaction while maximizing the financial performance in all areas of responsibility. Supervises all kitchen areas to ensure a consistent, high quality product is produced. Responsible for guiding and developing staff including direct reports. Must ensure sanitation and food standards are achieved. Areas of responsibility comprise overseeing all food preparation areas (e.g., banquets, room service, restaurants, bar/lounge and employee cafeteria) and all support areas (e.g., dish room and purchasing).
CANDIDATE PROFILE
Education and Experience
<ul><li>High school diploma or GED; 6 years experience in the culinary, food and beverage, or related professional area.</li></ul>
OR
<ul><li>2-year degree from an accredited university in Culinary Arts, Hotel and Restaurant Management, or related major; 4 years experience in the culinary, food and beverage, or related professional area.</li></ul>
CORE WORK ACTIVITIES
Leading Kitchen Operations for Property
<ul><li>Leads kitchen management team.</li></ul>
<ul><li>Provides direction for all day-to-day operations.</li></ul>
<ul><li>Understands employee positions well enough to perform duties in employees' absence or determine appropriate replacement to fill gaps.</li></ul>
<ul><li>Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.</li></ul>
<ul><li>Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.</li></ul>
<ul><li>Encourages and builds mutual trust, respect, and cooperation among team members.</li></ul>
<ul><li>Serving as a role model to demonstrate appropriate behaviors.</li></ul>
<ul><li>Ensures property policies are administered fairly and consistently.</li></ul>
<ul><li>Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met.</li></ul>
<ul><li>Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.</li></ul>
<ul><li>Solicits employee feedback, utilizes an &quot;open door&quot; policy and reviews employee satisfaction results to identify and address employee problems or concerns.</li></ul>
<ul><li>Supervises and coordinates activities of cooks and workers engaged in food preparation.</li></ul>
<ul><li>Demonstrate new cooking techniques and equipment to staff.</li></ul>
Setting and Maintaining Goals for Culinary Function and Activities
<ul><li>Develops and implements guidelines and control procedures for purchasing and receiving areas.</li></ul>
<ul><li>Establishes goals including performance goals, budget goals, team goals, etc.</li></ul>
<ul><li>Communicates the importance of safety procedures, detailing procedure codes, ensuring employee understanding of safety codes, monitoring processes and procedures related to safety.</li></ul>
<ul><li>Manages department controllable expenses including food cost, supplies, uniforms and equipment.</li></ul>
<ul><li>Participates in the budgeting process for areas of responsibility.</li></ul>
<ul><li>Knows and implements the brand's safety standards.</li></ul>
Ensuring Culinary Standards and Responsibilities are Met
<ul><li>Provides direction for menu development.</li></ul>
<ul><li>Monitors the quality of raw and cooked food products to ensure that standards are met.</li></ul>
<ul><li>Determines how food should be presented, and create decorative food displays.</li></ul>
<ul><li>Recognizes superior quality products, presentations and flavor.</li></ul>
<ul><li>Ensures compliance with food handling and sanitation standards.</li></ul>
<ul><li>Follows proper handling and right temperature of all food products.</li></ul>
<ul><li>Ensures employees maintain required food handling and sanitation certifications.</li></ul>
<ul><li>Maintains purchasing, receiving and food storage standards.</li></ul>
<ul><li>Prepares and cooks foods of all types, either on a regular basis or for special guests or functions.</li></ul>
Ensuring Exceptional Customer Service
<ul><li>Provides and supports service behaviors that are above and beyond for customer satisfaction and retention.</li></ul>
<ul><li>Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.</li></ul>
<ul><li>Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.</li></ul>
<ul><li>Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations.</li></ul>
<ul><li>Interacts with guests to obtain feedback on product quality and service levels.</li></ul>
<ul><li>Responds to and handles guest problems and complaints.</li></ul>
<ul><li>Empowers employees to provide excellent customer service. Establishes guidelines so employees understand expectations and parameters. Ensures employees receive on-going training to understand guest expectations.</li></ul>
<ul><li>Reviews comment cards, guest satisfaction results and other data to identify areas of improvement.</li></ul>
Managing and Conducting Human Resource Activities
<ul><li>Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.</li></ul>
<ul><li>Ensures employees are treated fairly and equitably.</li></ul>
<ul><li>Trains kitchen associates on the fundamentals of good cooking and excellent plate presentations.</li></ul>
<ul><li>Administers the performance appraisal process for direct report managers.</li></ul>
<ul><li>Interacts with the Banquet Chef and Catering department on training regarding food knowledge and menu composition.</li></ul>
<ul><li>Observes service behaviors of employees and provides feedback to individuals and or managers.</li></ul>
<ul><li>Manages employee progressive discipline procedures for areas of responsibility.</li></ul>
<ul><li>Ensures disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and supports the Peer Review Process.</li></ul>
Additional Responsibilities
<ul><li>Provides information to executive teams, managers and supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.</li></ul>
<ul><li>Analyzes information and evaluating results to choose the best solution and solve problems.</li></ul></div>
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of &ldquo;Wonderful Hospitality. Always.&rdquo; by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that&rsquo;s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. 
<div>
</div><div>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you&rsquo;re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand&rsquo;s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you&rsquo;ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That&rsquo;s The JW Treatment&trade;. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</div></div></div>

Executive Chef- Prime 68 & Vault

Search 495+ Spa manager esthetician jobs near you this August. New roles added regularly across leading industries. Apply today.