operations manager Jobs in Special Education Jobs In Abu Dhabi United Arab Emirates

operations manager

sales manager Jobs in Special Education Jobs In Abu Dhabi United Arab Emirates

sales manager

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guest experience supervisor

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assistant front office manager

assistant manager - sales Jobs in Special Education Jobs In Abu Dhabi United Arab Emirates

assistant manager - sales

spa operations manager

HOUSE OF ALLURE

Keeping in view the ever-changing business scenario and your own career enhancement, multi-skill/multi-tasking is seen as imperative.To establish, coordinate and administer financial planning for the control and success of ongoing operations. Direct the operation of policies, procedures, plans and programmes governing all operational and financial matters of the facility.Main Duties:<ul><li>Financial Responsibilities</li><li>Interpret Financial Reports and provide expertise on (projected) Revenue vs. Expenses.</li><li>Project and maintain acceptable payroll commitments.</li><li>Use financial plans for spotting trends, measuring productivity and monitoring progress.</li><li>Control ongoing service and product margin analysis to ensure profitability.</li><li>Implement opportunities for managing operational costs and boosting the bottom line.</li><li>Develop procedures for accurate inventory control and monitoring.</li><li>Implement full House of Allure product and service purchasing standards and ensure compliance.</li><li>Administer staff and client scheduling for maximum revenue generation and profitability.</li><li>Adhere to financial policies, bookkeeping, cash and payroll management.</li><li>Analyzes salon business performance and ensure achieving targeted revenue. Identify sales and services opportunities that will enhance the output and sales.</li><li>Marketing</li><li>Develop House of Allure&rsquo;s Marketing Strategy and ensure a consistent image is being portrayed.</li><li>Be proactive in developing publicity opportunities.</li><li>Develop and maintain gracious and efficient front desk procedures.</li><li>Maintain and update all necessary internal and external signage.</li><li>Create ongoing in-house promotions and activities to stimulate sales, staff and customers.</li><li>Guide business decisions by staying on top of Beauty Salon &amp; Spa industry trends.</li><li>Maintain a strong menu of services with both exceptional artistic and aesthetic value.</li><li>Consistently develop and grow retail sales through training, tools and monitoring.</li><li>Ensure the business is always staged for maximum buyer impact.</li><li>Building client data base.</li><li>Sending greetings to clients in the different occasions.</li><li>Developing a client&rsquo;s loyalty program.</li><li>Sending promotion to clients via emails, SMS, etc.</li><li>Conducting promotional campaigns through various media; e.g. social media &amp; specialized magazines. Implement an e-mail marketing campaign. Expected to attend demonstrations, fundraisers or other events to keep the business involved in the community.</li><li>Customer Service</li><li>Anticipate, identify and ensure customer needs are being met in the best possible way.</li><li>Monitor customer satisfaction with surveys, focus groups and comment cards.</li><li>Develop and deliver credible, competitive, value-plus service to the customer.</li><li>Guide staff to become caring, problem solvers, cooperative, accommodating and fair.</li><li>Exhibit a professional attitude, diplomacy and an Ability to handle difficult situations.</li><li>Uphold gracious front desk procedures in the booking and handling of customers.</li><li>Maintain fresh, effective programs to consistently retain and grow customer base.</li><li>Develop and maintain compensation guidelines for customer complaint handling.</li><li>Staffing &amp; Human Resources</li><li>Develop a Recruitment Kit for effective recruiting, screening, interviewing and hiring.</li><li>Develop Value Packed Proposals and maintain internal staff retention programs.</li><li>Implement orientation programs for new staff and ongoing skills training to ensure service standards are being upheld.</li><li>Develop and monitor Job Descriptions and Staff Goals Planning</li><li>Create and maintain Staff Contracts, ensuring accuracy and compliance.</li><li>Perform Staff Evaluation Reports with proposed action plans.</li><li>Distributing the work to the salon teams, siting the roasters and managing the staff attendance and leaves.</li><li>Demonstrate an exceptional level of professionalism for the staff to emulate.</li><li>Create a motivating environment of sincerity, warmth and fun for staff and guests.</li><li>Implement Negative Staff behavior and Dismissal guidelines with follow-through.</li><li>Operations</li><li>Maintain an up to date version of the House of Allure Procedure Manual and ensure compliance.</li><li>Develop and maintain House of Allure literature, documentation and process handling requirements.</li><li>Attend Management meetings and convey all relevant information throughout the business.</li><li>Hold regular staff meetings to keep staff up to date on all aspects of the operation.</li><li>Provide efficient training in all aspects of job task and coordinate staff workshop on new techniques and procedures.</li><li>Ensure equipment is maintained in good working order.</li><li>Maintain professional relationships with suppliers and providers.</li><li>Ensure stock and cash items are kept safely under lock and key.</li><li>Minimize or eliminate losses through negligence with monitoring programs.</li><li>Implement a clearly established opening and closing procedure.</li><li>Managing inventory effectively; follow purchasing, importing and distribution standards; ensure compliance.</li><li>Develop the retail sales and ensure sales growth by suggesting new items for clients.</li><li>Supervising the retail activities, suggesting new products, purchasing, importing and distributing to the local market.</li><li>Maintain thorough knowledge of competitors, including location, product offering, pricing and promotions, including sales techniques.</li><li>Responsible for overseeing health and safety compliance and licensing.</li></ul>Job Type: Full-timeJob Type: Full-timePay: From AED15,000.00 per month

SPA Operations Manager

Spa Staff.com

Full-Time Spa Manager for a 5-Star Hotel Spa in UAE - United Arab Emirates Join Spa as a Full-Time Spa Manager at a luxury 5-star hotel spa in Abu Dhabi, UAE. Job Details: <ul> <li>Location: Abu Dhabi, AE</li> <li>Salary: AED 10,000/month + commission (discussed during interview)</li> <li>Experience: Minimum 3 years in spa management, preferably in international 5-star hotels</li> <li>Languages: English required; Russian preferred</li> <li>Start date: Immediately</li> <li>Employment type: Full-time</li> </ul> Responsibilities: <ul> <li>Manage daily operations of the spa and fitness center</li> <li>Ensure high standards of service and guest satisfaction</li> <li>Develop and implement marketing strategies</li> <li>Control budgets and monitor financial performance</li> <li>Recruit, train, and supervise staff</li> <li>Maintain knowledge of competitors and industry trends</li> </ul> Qualifications: <ul> <li>Over 2 years of relevant experience in spa management</li> <li>Knowledge of spa operations and products</li> <li>Ability to communicate effectively in English and Russian</li> <li>Ability to manage payroll and budgets</li> <li>Relocate or commute reliably to Abu Dhabi</li> </ul> Applicants must be permitted to work in the country. This job posting is current and active.

Full Time Spa Manager for a 5 Star Hotel Spa in UAE - United Arab Emirates .

Bellacure Beauty Lounge

**Female only candidates will be considered**<ul><li>Responsible for the day-to-day operation of the branch, ensuring efficiency and profitability.</li><li>Must have experience with POS systems (i.e., Zenoti, Shortcuts)</li><li>Lead the company&rsquo;s efforts to maintain unique customer service quality by implementing the best practices and techniques, training, and developing processes in providing the controls and conformity of the service to SOP&rsquo;s and operational standards.</li><li>Lead the therapists in the spa to achieve monthly targets and increase the average spent by customers.</li><li>Track spa revenue by the department, ensuring all providers are attaining their revenue and retail goals to ensure the spa meets its monthly budget.</li><li>Responsible for quality control, checking for best practices in spa to ensure standards are being met and client expectations exceeded, and operations running up to standard.</li><li>To ensure that deficiencies of the spa are detected and exposed to management and a series of recommendations of improvement are made, creating a plan of action and its implementation stage to stage to ensure standards are met.</li><li>Monitor and propose staff roasters in coordination with booking best interest</li><li>Oversee and assist in completing monthly stock count and report.</li><li>Ensure to place professional and retail stock orders in a timely manner.</li><li>Suggest and prepare monthly promotions according to market trends and seasons.</li><li>Oversee compliance to legal regulations &amp; municipality regulations.</li><li>Direct and educate the employees in matters of quality and inspection, and assist in disciplining and training personnel when standards are not met, and ensure operations running up to standard.</li><li>To oversee staff to ensure conformity to our steps, script adherence vis- a- vis client interaction, database capturing, train them in the right direction, ensure customer satisfaction and drive the creative direction of the spas.</li><li>Investigate and handle service-related customer complaints to ensure a positive outcome and customer satisfaction &amp; training at spa-level to ensure the incident does not repeat and</li><li>Ensure staff are properly trained as to minimize customer complaints and ensure the best standards provided.</li><li>Ensure the spas are in compliance with the branding standards and all the brand policies are always complied with.</li><li>Supervise daily spa operations to ensure cleanliness, maintenance, and service standards are upheld to maximize spa output in line with company standards and sales targets.</li><li>Ensure staff conforming to uniforms and overall look and presentability in line with Bellacure Beauty Lounge standards.</li><li>Ensure spa is operating smoothly across all shifts and peak hours and work closely with the Operation manager to highlight any issues compromising spa operation.</li><li>Identify sales/services opportunities to senior management that will enhance the spa output and sales.</li><li>Handling customer complaints 24/7 and turn around incident reports must be dealt with promptly, with a response time within 24hrs.</li></ul>Job Types: Full-time, PermanentPay: AED2,000.00 - AED4,000.00 per monthExperience:<ul><li>spa: 6 years (Required)</li></ul>Language:<ul><li>english, arabic (Required)</li></ul>

Operations Manager (Women's only Spa)

IZILCosmeticsTrading LLC

Role Overview The Spa Attendant is responsible for ensuring a seamless and luxurious guest experience at Izil Moroccan Beauty Spa. This role requires maintaining cleanliness, assisting therapists, managing inventory, and providing excellent customer service. The Spa Attendant must uphold the highest hygiene and service standards while working in line with the company&rsquo;s values and goals.Key Responsibilities Guest Experience &amp; Customer Service<ul><li>Greet and assist guests upon arrival, confirming their reservations and guiding them through their spa experience.</li><li>Maintain a warm, friendly, and professional demeanor at all times.</li><li>Provide information about spa treatments, services, and packages to guests.</li><li>Address guest inquiries and complaints professionally, ensuring a high level of satisfaction.</li><li>Ensure a professional and thorough follow-up with guests post-treatment.</li></ul>Facility &amp; Hygiene Maintenance <ul><li>Regularly inspect and clean spa areas, including the lobby, treatment rooms, and relaxation areas.</li><li>Ensure that treatment rooms and common areas are impeccably maintained at all times.</li><li>Replenish towels, bathrobes, and linens as needed between treatments.</li><li>Monitor and restock spa supplies, including massage oils, skincare products, and amenities.</li><li>Assist in maintaining proper inventory control and reporting discrepancies.</li><li>Ensure adherence to hygiene and cleanliness standards as per company policies and Dubai Municipality guidelines.</li></ul>Operational &amp; Administrative Support <ul><li>Assist massage therapists and aestheticians with setting up and preparing for sessions.</li><li>Handle administrative tasks such as booking appointments, answering calls, and managing the spa database.</li><li>Process guest payments and assist with product purchases as required.</li><li>Promote and recommend spa products and services to guests.</li><li>Support the spa receptionist and team in ensuring smooth daily operations.</li><li>Be knowledgeable about all spa services, treatments, and operational standards.</li></ul>Team Collaboration &amp; Compliance <ul><li>Work closely with spa therapists, receptionists, and management to provide a cohesive guest experience.</li><li>Attend and actively participate in team meetings and training sessions.</li><li>Adhere to timekeeping and attendance policies.</li><li>Follow emergency and evacuation procedures as outlined by management.</li><li>Maintain a professional appearance, complying with company grooming and uniform standards.</li><li>Always maintain discretion and confidentiality regarding guest information.</li></ul>Performance &amp; Key Result Areas Key Performance Indicators (KPIs) <ul><li>Customer Satisfaction: Based on guest feedback and ratings.</li><li>Cleanliness &amp; Hygiene: Evaluated through routine inspections and audits.</li><li>Punctuality &amp; Reliability: Adherence to work schedules and responsibilities.</li><li>Product Knowledge: Awareness of spa services and ability to recommend suitable treatments.</li></ul>Work Schedule<ul><li>Standard work schedule is 9 hours per day (excluding breaks) with one day off per week.</li><li>Due to the nature of the spa industry, the role requires flexibility in working evenings, weekends, split shifts, and public holidays.</li></ul>Job Type: Full-time

Spa Attendant

The Spa Receptionist is the first point of contact for clients, responsible for providing a warm welcome, handling reservations, and ensuring a seamless guest experience. This role requires strong customer service skills, organization, and the ability to manage administrative tasks efficiently. The Spa Receptionist will contribute to maintaining the spa&rsquo;s professional image and delivering an outstanding client experience.Key Responsibilities Guest Relations &amp; Customer Service <ul><li>Greet clients warmly and confirm their scheduled treatments or services.</li><li>Provide guidance on spa procedures and answer client inquiries in a professional manner.</li><li>Inform clients about promotions, discounts, and new beauty products available.</li><li>Obtain and document guest feedback regarding treatments and overall experience.</li><li>Assist in resolving customer complaints and escalate issues as needed.</li></ul>Front Desk &amp; Administrative Duties <ul><li>Open and close the spa at designated times.</li><li>Maintain a clean and organized reception area.</li><li>Handle incoming calls, provide accurate information, and confirm appointments.</li><li>Manage the visitor register to track daily spa visitors.</li><li>Schedule and update client appointments, ensuring smooth workflow for service providers.</li><li>Notify spa staff of last-minute cancellations or walk-in clients.</li><li>Maintain an up-to-date register of loyal and long-term clients.</li></ul>Financial &amp; Inventory Management <ul><li>Process client payments for services and products.</li><li>Handle petty cash requests and deposits as needed.</li><li>Ensure proper handover of cash, client records, and shift reports before leaving work.</li><li>Check inventory levels and place orders with the Inventory Controller when necessary.</li></ul>Marketing &amp; Promotions <ul><li>Assist in developing and implementing promotional events to attract new clients.</li><li>Educate clients on beauty products and recommend suitable treatments based on their needs.</li><li>Promote available spa services and loyalty programs to enhance customer engagement.</li></ul>Compliance &amp; Team Collaboration<ul><li>Attend and actively participate in staff meetings and training sessions.</li><li>Maintain punctuality for appointments, meetings, and team functions.</li><li>Adhere to company grooming and uniform standards.</li><li>Follow standard operating procedures (SOP) and ensure compliance with company policies</li></ul>Qualifications &amp; Experience Education &amp; Certifications <ul><li>High school diploma or equivalent (additional qualifications in hospitality or administration are a plus).</li><li>Knowledge of spa or wellness services is an advantage.</li></ul>Skills &amp; Competencies <ul><li>Strong interpersonal and communication skills.</li><li>Excellent organizational and time management abilities.</li><li>Ability to multitask and work efficiently under pressure.</li><li>Proficiency in using appointment booking software and Microsoft Office applications.</li><li>Self-motivated and able to work independently or as part of a team.</li></ul>Personal Attributes<ul><li>Positive Attitude: Approachable and friendly demeanor.</li><li>Customer-Focused: Passion for delivering high-quality service.</li><li>Adaptability: Ability to respond to different work situations effectively.</li><li>Professionalism: High grooming and presentation standards.</li><li>Team Player: Works collaboratively with colleagues to ensure smooth operations.</li></ul>Job Type: Full-timeApplication Question(s):<ul><li>Do you have experience working at a front desk or in a receptionist role?</li><li>Have you worked in a spa, salon, hotel, or similar environment?</li><li>Are you familiar with any spa or salon booking software (e.g., Mindbody, Fresha, Booker)?</li></ul>Language:<ul><li>Arabic and English Speaker (Required)</li></ul>Location:<ul><li>Abu Dhabi (Required)</li></ul>

Spa Receptionist

Renaissance Corporate Services

Senior Front office Supervisor
 
Shangri-La Group | Abu Dhabi, United Arab Emirates
 
About Us
 
Find Your Shangri-La in Shangri-La.
 
Traders focus on what matters most: efficient stays, thoughtful essentials, and dependable comfort. Here, efficiency is intelligent and stylish — helping travelers trade up for what truly counts. We create an experience that is both reliable and refined.
 
For our team, Traders means professionalism with purpose, where every detail is designed with clarity and care. Joining Traders means becoming part of a team that delivers hospitality that is efficient with wisdom, and reliable with character.
 
Traders Hotel, Qaryat Al Beri, Abu Dhabi offers 301 stylish guestrooms and suites, including 80 exclusive Traders Club rooms. Combining contemporary comfort with warm design, the hotel enjoys a prime location within the Qaryat Al Beri complex alongside Shangri-La properties, CHI, The Spa, and the Souk.
 
Traders Hotel, Abu Dhabi
 
As a Senior Front office Supervisor, you will oversee daily front office operations to ensure exceptional guest service and smooth workflow. You will support and guide front office colleagues while maintaining service standards and brand expectations and act as a key liaison between guests and management to resolve issues effectively and professionally.
 
Key Responsibilities: 
Supervise front office team members during shifts, ensuring adherence to service standards and procedures.
 Handle guest complaints, special requests, and escalations in a professional and timely manner.
 Coordinate with Housekeeping, Reservations, and other departments to ensure seamless guest experiences.
 Assist with staff scheduling, training, and performance monitoring.
 Ensure accurate handling of reservations, billing, cash transactions, and front office systems.
 
About You: 
Strong leadership and supervisory skills with the ability to motivate and guide front office teams.
 Excellent guest service and problem-solving skills, particularly in handling escalations and complaints.
 Solid knowledge of front office systems, reservations, billing procedures, and cash handling.
 Effective communication and interpersonal skills to coordinate with guests and multiple departments.
 2 – 4 years of Front Office experience in a luxury hotel.
 High School Diploma or Diploma in Hospitality Management is required.
 
Why Join Us: 
A workplace that values your passion and supports self-realization and personal growth.
 Structured learning and development pathways with real opportunities to advance your professional craft and leadership skills.
 Competitive benefits, recognition programs, and colleague stay/travel perks that reward your contribution and dedication.
 Teams that promote inclusion and respect, value diversity, and foster a secure environment where everyone can thrive
 
We are an equal opportunity employer. Applications from all qualified candidates are welcomed. All information provided by applicants will be treated in and used only for recruitment purposes.
 
We appreciate your interest in joining us. Please note that only successful candidates will be contacted.

Senior Front Office Supervisor (173996)

Marriott International

<div>Additional Information 
Job Number25193161 
Job CategorySales &amp; Marketing 
LocationLe Royal M&eacute;ridien Abu Dhabi, 113 Khalifa Street, Abu Dhabi, United Arab Emirates, United Arab Emirates 
ScheduleFull Time 
Located Remotely?N 
Position Type Non-Management<div> 
Key Responsibilities: Marketing Strategy &amp; Planning<ul>
<li>Assist in developing annual marketing plans and promotional calendars.</li>
<li>Support brand positioning by ensuring all marketing activities align with hotel and brand guidelines.</li>
<li>Conduct market research to identify trends, competitor activities, and growth opportunities.</li></ul>
Digital Marketing<ul>
<li>Manage and update the hotel&rsquo;s website content, offers, and landing pages.</li>
<li>Coordinate SEO/SEM, Google Ads, and digital campaigns with agencies or internal teams.</li>
<li>Oversee email marketing newsletters, guest engagement campaigns, and database segmentation.</li>
<li>Monitor online presence across booking platforms, brand portals, and social channels.</li></ul>
Social Media &amp; Content Creation<ul>
<li>Plan and manage social media content calendars.</li>
<li>Create or coordinate high-quality photos, videos, and written content for social platforms.</li>
<li>Track engagement, impressions, and social KPIs to optimize performance.</li>
<li>Work with influencers, creators, and photographers to enhance brand reach.</li></ul>
Brand &amp; Public Relations<ul>
<li>Ensure consistency in all hotel marketing materials, signage, brochures, and collateral.</li>
<li>Support PR initiatives, press releases, and media hosting.</li>
<li>Assist in organizing hotel events, photo shoots, and community relations activities.</li></ul>
Campaigns &amp; Promotions<ul>
<li>Coordinate marketing campaigns for rooms, restaurants, spa, and events.</li>
<li>Support partnerships with local businesses, tourism boards, and corporate clients.</li>
<li>Track campaign performance and provide monthly reports and insights.</li></ul>
Collaboration &amp; Administration<ul>
<li>Work closely with Sales, F&amp;B, Revenue, and Operations to align marketing activities.</li>
<li>Manage budgets, invoices, and vendor documentation.</li>
<li>Maintain marketing assets, photo libraries, and digital archives.</li></ul>
Qualifications &amp; Skills:<ul>
<li>Bachelor&rsquo;s degree in Marketing, Communications, Hospitality, or related field.</li>
<li>2&ndash;4 years of experience in marketing, ideally in hospitality or lifestyle brands.</li>
<li>Strong understanding of digital marketing, analytics, and social media trends.</li>
<li>Experience with Canva, Adobe Creative Suite, or similar design tools.</li>
<li>Excellent communication, writing, and creative thinking skills.</li>
<li>Strong organizational skills and the ability to manage multiple projects.</li></ul>
At Le M&eacute;ridien, we are inspired by the era of glamorous travel, celebrating each culture through the distinctly European spirit of savouring the good life. Our guests are curious and creative, cosmopolitan culture seekers that appreciate moments of connection and slowing down to savour the destination. We provide authentic, chic and memorable service along with experiences that inspire guests to savour the good life. We&rsquo;re looking for curious and creative people to join our team. If you appreciate connecting with like-minded guests and have a deep desire to create memorable experiences, we invite you to explore career opportunities with Le M&eacute;ridien. In joining Le M&eacute;ridien, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</div></div>

Assistant Marketing Manager

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