spa receptionist

The Ned Hotel

<div><div><div><div><h1 class="jobSectionHeader">SPA RECEPTIONIST</h1><div>
The Ned Doha<div><div>
Doha</div><ul><li></li></ul><div>
competitive</div><ul><li></li></ul><div>
Full time</div></div></div></div></div></div><div> 
Located in the former Ministry of Interior building, The Ned Doha offers seven restaurants, 90 bedrooms, event venues, and Ned&rsquo;s Club, a private members&rsquo; club that gives access to spaces including a rooftop terrace, a health club with spa, gym and 30m outdoor pool. 
Job Purpose:
We are seeking a dynamic and experienced Spa Receptionist with a background in spa therapy to join our team. In this role, you will have the unique opportunity to combine your customer service expertise with your therapeutic knowledge to deliver exceptional service in our tranquil and inviting hotel spa. 
Responsibilities: 
<ul><li>
Greet and welcome guests to the spa with a warm, professional, and friendly demeanor.</li><li>
Manage spa bookings and appointments efficiently, ensuring the schedule is optimized and all services are properly arranged.</li><li>
Provide information about available spa treatments, packages, and pricing, offering recommendations based on guests' needs and preferences.</li><li>
Perform client check-in and check-out procedures, process payments, and ensure accuracy in records.</li><li>
Assist with the daily operations of the spa, including maintaining a clean and organized reception area.</li><li>
Act as a liaison between guests and therapists, ensuring smooth communication and exceptional service delivery.</li><li>
Use your knowledge of spa therapy to offer tailored advice and suggestions to clients, enhancing their spa experience.</li><li>
Handle guest inquiries and resolve any issues in a professional and timely manner.</li><li>
Assist spa therapists when necessary, such as preparing treatment rooms or managing supplies.</li><li>
Promote retail products and upsell services and packages to enhance the guest experience.</li><li>
Ensure that the spa operates in compliance with hotel policies and health &amp; safety standards.</li></ul> 
Qualifications &amp; Competencies:<ul><li>
Female and Arabic speaker</li><li>
Previous experience as a Spa Receptionist or in a similar customer service role, preferably in a hotel or wellness setting.</li><li>
Background as a certified Spa Therapist with hands-on experience in delivering spa treatments (e.g., massage, facials, etc.).</li><li>
Knowledge of various spa therapies and wellness services to provide accurate information and recommendations.</li><li>
Strong communication and interpersonal skills, with a passion for delivering excellent customer service.</li><li>
Ability to multitask in a fast-paced environment while maintaining a calm and professional demeanor.</li><li>
Organizational skills with attention to detail in handling bookings and payments.</li><li>
Ability to work well both independently and as part of a team.</li><li>
Proficiency in basic computer systems and booking software (experience with spa management software is a plus).</li><li>
Flexibility to work evenings, weekends, and holidays as needed.</li><li>
Professional appearance and a passion for wellness and hospitality.</li></ul> 
What&rsquo;s In It for you?<ul><li>
One of the most iconic place to be and work</li><li>
Amazing learning and development program</li><li>
Discounted rates at The NED Doha</li><li>
Fantastic career growth opportunities</li></ul> 
At The NED, we don't just celebrate our diversity, we challenge ourselves to do even better. The NED is committed to being the best place to work, and ensuring that we have a leading diversity, equity and inclusion programme is central to making that vision a reality. 
Apply today and join us as a Spa Receptionist! 
#YESYESYES #MakeitHAPPEN #ShowyouCARE #LovewhatYOUDO #LoveTheNed</div></div> <div id='job-id'>Job Id: wfeNaAJxmPyo7anI3Fs05fxCFIc3tDHNtc9ftP2zhtCpaBfW4O35eOF0oAjkBXw9BolmYJcp1TJwjsZ6Mqyb31eFNASobrwwxtZPwAnirMBk7crnUwDOg4HoYTdGi9no/RXh</div>

SPA RECEPTIONIST

The Ned & Ned's Club

<div>
 Located in the former Ministry of Interior building, The Ned Doha offers seven restaurants, 90 bedrooms, event venues, and Ned&rsquo;s Club, a private members&rsquo; club that gives access to spaces including a rooftop terrace, a health club with spa, gym and 30m outdoor pool.
 
 
 
 Job Purpose:
 
 
 
 We are seeking a dynamic and experienced Spa Receptionist with a background in spa therapy to join our team. In this role, you will have the unique opportunity to combine your customer service expertise with your therapeutic knowledge to deliver exceptional service in our tranquil and inviting hotel spa.
 
 
 
 Responsibilities:
 
 
 
 <ul>
 <li>
 Greet and welcome guests to the spa with a warm, professional, and friendly demeanor.
 </li>
 <li>
 Manage spa bookings and appointments efficiently, ensuring the schedule is optimized and all services are properly arranged.
 </li>
 <li>
 Provide information about available spa treatments, packages, and pricing, offering recommendations based on guests' needs and preferences.
 </li>
 <li>
 Perform client check-in and check-out procedures, process payments, and ensure accuracy in records.
 </li>
 <li>
 Assist with the daily operations of the spa, including maintaining a clean and organized reception area.
 </li>
 <li>
 Act as a liaison between guests and therapists, ensuring smooth communication and exceptional service delivery.
 </li>
 <li>
 Use your knowledge of spa therapy to offer tailored advice and suggestions to clients, enhancing their spa experience.
 </li>
 <li>
 Handle guest inquiries and resolve any issues in a professional and timely manner.
 </li>
 <li>
 Assist spa therapists when necessary, such as preparing treatment rooms or managing supplies.
 </li>
 <li>
 Promote retail products and upsell services and packages to enhance the guest experience.
 </li>
 <li>
 Ensure that the spa operates in compliance with hotel policies and health &amp; safety standards.
 
 
 </li>
 </ul>
 
 Qualifications &amp; Competencies:
 
 
 
 <ul>
 <li>
 Female and Arabic speaker
 </li>
 <li>
 Previous experience as a Spa Receptionist or in a similar customer service role, preferably in a hotel or wellness setting.
 </li>
 <li>
 Background as a certified Spa Therapist with hands-on experience in delivering spa treatments (e.g., massage, facials, etc.).
 </li>
 <li>
 Knowledge of various spa therapies and wellness services to provide accurate information and recommendations.
 </li>
 <li>
 Strong communication and interpersonal skills, with a passion for delivering excellent customer service.
 </li>
 <li>
 Ability to multitask in a fast-paced environment while maintaining a calm and professional demeanor.
 </li>
 <li>
 Organizational skills with attention to detail in handling bookings and payments.
 </li>
 <li>
 Ability to work well both independently and as part of a team.
 </li>
 <li>
 Proficiency in basic computer systems and booking software (experience with spa management software is a plus).
 </li>
 <li>
 Flexibility to work evenings, weekends, and holidays as needed.
 </li>
 <li>
 Professional appearance and a passion for wellness and hospitality.
 
 
 </li>
 </ul>
 
 What&rsquo;s In It for you?
 
 
 
 <ul>
 <li>
 One of the most iconic place to be and work
 </li>
 <li>
 Amazing learning and development program
 </li>
 <li>
 Discounted rates at The NED Doha
 </li>
 <li>
 Fantastic career growth opportunities
 
 
 </li>
 </ul>
 At The NED, we don't just celebrate our diversity, we challenge ourselves to do even better. The NED is committed to being the best place to work, and ensuring that we have a leading diversity, equity and inclusion programme is central to making that vision a reality.
 
 
 Apply today and join us as a Spa Receptionist!
 
 
 #YESYESYES #MakeitHAPPEN #ShowyouCARE #LovewhatYOUDO #LoveTheNed
</div>
 <div id='job-id'>Job Id: u3PqC+N23/ZzpQoV+d/quJVSNLrSz62qaZpbePnbN94JoaK2ngAgrdgChZ3bpFHKISvuHSz5NkEkL3wFaP8poh+joHegg1R7XaiBAh5rGoZ/Upq3RFXaDgWqjONCMGzLZNCfqCwI4S1JZaIM9M2ielXsTWJYWVDFz60OQRgpkVK4rDXyQ+Q=</div>

Spa Receptionist

Hilton

<div>Spa Receptionist
A Spa Receptionist is responsible for greeting and assisting clients to deliver an excellent Guest and Member experience while ensuring the overall experience is pleasant and their needs are met. 
 
 
What will I be doing? 
As a Spa Receptionist, you are responsible for greeting and assisting clients to deliver an excellent Guest and Member experience. A Spa Receptionist will also be required to manage customer feedback and be an effective sales person. Specifically, you will be responsible for performing the following tasks to the highest standards:<ul>
<li>Assist guests and clients in an appropriate and timely manner</li>
<li>Manage customer feedback effectively to ensure issues or compliments are escalated to enable long-term improvements in products and services</li>
<li>Ensure client experience is proficient including bookings, payments, and consultation cards</li>
<li>Adhere to cash handling procedures</li>
<li>Interact and communicate effectively with clients, members, team members, guests, and management team</li>
<li>Up-sell with latest departmental incentives</li>
<li>Report accidents, maintenance issues, or other incidents</li>
<li>Ensure compliance with all health and safety regulations</li></ul>
What are we looking for? 
A Health Club Receptionist serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:<ul>
<li>Committed to delivering a high level of customer service</li>
<li>Excellent grooming standards</li></ul>
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:<ul>
<li>Excellent attention to detail</li>
<li>High standards of cleanliness</li>
<li>Ability to work in a consistently professional and helpful manner</li>
<li>Previous spa experience</li></ul> 

What will it be like to work for Hilton? 
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its . Our vision &ldquo;to fill the earth with the light and warmth of hospitality&rdquo; unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!</div> <div id='job-id'>Job Id: P1Rzi7yNjm/TJmwZXrpX2VosEkeEdkYdVjTIlJ5MUtBHCCbaAIP55FAAjwFll3l82JkCaqKwO5h1Bk7MsNyViQwHMtSt7PIYFnS9h3svedBstMyVWcVr</div>

Sofitel

Spa Receptionist<ul><li>Manama, Bahrain</li><li>Full-time</li><li>Job-Category: Wellness &amp; Recreation</li><li>Job Type: Permanent</li><li>Job Schedule: Full-Time</li></ul>Company Description&quot;Why work for Accor?We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor&rsquo;s limitless possibilities. By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/ Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS&quot;Job DescriptionAs the first point of contact for the Thalassa Sea &amp; Spa, the Spa Receptionist warmly welcomes guests, manages reservations, and provides exceptional service that reflects Sofitel&rsquo;s French art de vivre. The role is central to ensuring a smooth and luxurious spa journey, upholding both operational excellence and guest satisfaction.Key Responsibilities:<ul><li>Greet all spa guests with warmth and professionalism, ensuring a personalized and luxurious welcome.</li><li>Manage spa bookings, confirmations, cancellations, and follow-up calls efficiently using the spa reservation system.</li><li>Maintain thorough knowledge of spa treatments, wellness products, and promotions to guide guests accordingly.</li><li>Handle check-ins and check-outs smoothly, ensuring accurate billing and record-keeping.</li><li>Ensure the reception and waiting areas are impeccably clean, tranquil, and well-stocked with brochures and amenities.</li><li>Respond promptly and professionally to telephone, email, and in-person inquiries.</li><li>Coordinate with therapists and spa attendants to manage schedules and flow of services.</li><li>Promote spa retail products and assist in meeting monthly sales targets.</li><li>Uphold confidentiality and privacy standards at all times.</li><li>Handle guest concerns or complaints with empathy and discretion, escalating issues when necessary.</li></ul>Qualifications<ul><li>Minimum 2 year of experience in a spa, wellness, or luxury hospitality environment.</li><li>Excellent communication skills in English; knowledge of Arabic or French is an asset.</li><li>Proficient in Microsoft Office and spa reservation software (e.g., Book4Time, SpaSoft).</li><li>Strong organizational skills and ability to multitask in a calm and composed manner.</li><li>Impeccable grooming, polished presence, and a warm, engaging personality.</li><li>Knowledge of wellness, skincare, and luxury spa services is highly preferred.</li><li>Flexible to work shifts, weekends, and public holidays.</li></ul>Why Join Us:Additional InformationYour team and working environment:<ul><li>Sofitel Bahrain Zallaq Thalassa Sea &amp; Spa is 5 star Luxury Hotel with 262 Luxury Rooms &amp; Suites Including 1 Royal Suite, 6 Opera Suites, 21 Prestige Suites, 32 Club Millesime Rooms, 202 Luxury Rooms, 5 Restaurant &amp; 4 Bars, 1 Grand Ballroom, 2 Meeting Rooms, Beach Club, Kids Club and the first Thalassa Spa in the Gulf Cooperation Council Countries (GCC)</li></ul>https://careers.accor.com/Our commitment to Diversity &amp; Inclusion:<ul><li>We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</li></ul>Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESSJob Type: Full-timeLanguage:<ul><li>Arabic (Preferred)</li></ul> <div id='job-id'>Job Id: gozB7XRohX1O/E4F0j6YQ72iSSfX3USss42cCXmaP0h1JAJzJVYuTK00DBOJOiYiGr0YDrtcjN2poLNBFSq4RiDwIgHYJQh/n1vcHTETnLxvSlnA8GY=</div>

Banyan Tree

<div>Company Description 
&quot;Why work for Banyan Tree Doha? 
Be a part of the mosaic team, located in the heart of Mushaireb, Banyan Tree Doha offers an urban retreat that blends unparalleled luxury with modern comfort and architectural marvels. Our property offers a unique blend of Eastern and Western hospitality in an atmosphere of timeless elegance that goes beyond comfortable and stylish rooms, with unmatched sea and city views. 
Job Description 
Key Responsibilities:<ul><li>
Greet guests warmly and professionally upon arrival.</li><li>
Answer phone calls, emails, and other inquiries promptly and accurately.</li><li>
Schedule spa appointments and maintain an up-to-date reservation system.</li><li>
Ensure guest profiles and preferences are accurately recorded.</li><li>
Explain spa services, products, promotions, and packages to guests.</li><li>
Handle check-ins and check-outs, including billing and payment processes.</li><li>
Maintain cleanliness and organization of the reception area and relaxation zones.</li><li>
Coordinate with therapists and spa staff to ensure a seamless service flow.</li><li>
Upsell spa products and retail merchandise.</li><li>
Resolve guest complaints or concerns promptly and professionally.</li><li>
Follow opening and closing procedures of the spa.</li><li>
Ensure compliance with all health, safety, and hygiene regulations.</li></ul> 
Qualifications 
Qualifications:<ul><li>
Proven experience in a receptionist or front desk role, preferably in a spa or hospitality setting.</li><li>
Excellent communication and interpersonal skills.</li><li>
Strong organizational skills and attention to detail.</li><li>
Ability to multitask and remain calm under pressure.</li><li>
Professional appearance and positive attitude.</li></ul></div> <div id='job-id'>Job Id: NKt1ZG8r0EsZmzlMaQ6iJbqBPwPsrbM8d9HtRy9a5SJ8Xyjno9dr3fZbNycRX4z8djIu692Q8AlDBbja7MRVFybW4cWX1TcJxkZ7pbzs7ie/7k+/In0Qj0Jr21iZ2JtqYuX5L9x6tKs=</div>

Accor

<div><div>Company Description</div> 
&quot;Why work for Banyan Tree Doha? 
Be a part of the mosaic team, located in the heart of Mushaireb, Banyan Tree Doha offers an urban retreat that blends unparalleled luxury with modern comfort and architectural marvels. Our property offers a unique blend of Eastern and Western hospitality in an atmosphere of timeless elegance that goes beyond comfortable and stylish rooms, with unmatched sea and city views.<div> 
Job Description</div> 
Key Responsibilities:<ul><li>
Greet guests warmly and professionally upon arrival.</li><li>
Answer phone calls, emails, and other inquiries promptly and accurately.</li><li>
Schedule spa appointments and maintain an up-to-date reservation system.</li><li>
Ensure guest profiles and preferences are accurately recorded.</li><li>
Explain spa services, products, promotions, and packages to guests.</li><li>
Handle check-ins and check-outs, including billing and payment processes.</li><li>
Maintain cleanliness and organization of the reception area and relaxation zones.</li><li>
Coordinate with therapists and spa staff to ensure a seamless service flow.</li><li>
Upsell spa products and retail merchandise.</li><li>
Resolve guest complaints or concerns promptly and professionally.</li><li>
Follow opening and closing procedures of the spa.</li><li>
Ensure compliance with all health, safety, and hygiene regulations.</li></ul><div> 
Qualifications</div> 
Qualifications:<ul><li>
Proven experience in a receptionist or front desk role, preferably in a spa or hospitality setting.</li><li>
Excellent communication and interpersonal skills.</li><li>
Strong organizational skills and attention to detail.</li><li>
Ability to multitask and remain calm under pressure.</li><li>
Professional appearance and positive attitude.</li></ul></div> <div id='job-id'>Job Id: 4cE80Bc5kD5PrXUc3ouL+kNFJysEsgox5PJ5WEzmiu2PdtBEBVgw45l8QeDo/u7RHEr8UEzl92ACCjjmbfGVaoXHTPcHDomJzi+s/4dJ7BaYwa9FL7zc69estzQVMDAUW3K/93niN9IVrNJE9XErqHOpuBFUBNHV96RArsU=</div>

Marriott International

<div>
 
 Additional Information
 
 
 
 
 Job Number
 
 25100435
 
 
 
 Job Category
 
 Spa
 
 
 
 Location
 
 The Westin City Centre Bahrain, Sheikh Khalifa Bin Salman Highway, Manama, Bahrain, Bahrain,VIEW ON MAP
 
 
 
 Schedule
 
 Full Time
 
 
 
 Located Remotely?
 
 N
 
 
 
 Position Type
 
 Non-Management
 
 
 
 Position Summary
 
 
 
 Schedule services for individuals and large groups using spa/salon reservations software system. Call guests to confirm scheduled services. Answer questions about available services. Update the reservations/cancellations list throughout the day, inform providers of last-minute changes, and resolve scheduling issues as needed by working with supervisor/manager. Check in guests for appointments, confirm first and last name, and provide general spa orientation to guests upon arrival. Promote and sell spa/salon services. Obtain assigned bank and ensure accuracy of contracted monies, obtain change required for expected business level, and keep bank secure at all times. Process guest payments for spa/salon services and obtain payment authorization as needed. Accept and log cash tips for employees. Balance, scan, and drop receipts with Accounting. Notify Engineering of maintenance and repair needs.
 
 
 Report accidents, injuries, and unsafe work conditions to manager. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests&rsquo; service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others. Comply with quality assurance expectations and standards. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.
 
 
 
 Preferred Qualifications
 
 
 
 Education: High school diploma or G.E.D. equivalent.
 
 
 Related Work Experience: Less than 1-year related work experience.
 
 
 Supervisory Experience: No supervisory experience.
 
 
 License or Certification: None
 
 
 
 At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
 
 
 
 At Westin, we are committed to empowering guests to regain control and enhance their well-being when they need it most while traveling, ensuring they can be the best version of themselves. To achieve the brand mission of becoming the preeminent wellness brand in hospitality, we need passionate and engaged associates to bring the brand&rsquo;s unique programming to life. We want our associates to embrace their own well-being practices both on and off property. You are the ideal Westin candidate if you are passionate; you are active and take pride in how you maintain your well-being; you are optimistic; you are adventurous.
 
 Be
 
 where you can do your best work,
 
 begin
 
 your purpose,
 
 belong
 
 to an amazing global team, and
 
 become
 
 the best version of you.
</div>
 <div id='job-id'>Job Id: gaE0fGWwFLtEf+r1fh/WYOzX6C9P2a4nAQyToSBwRV/JiQfXgBtg5Tt+SLs3ZQE/xb6Hm6iDsIBE/2sHo1KKMemuHHPuQIvVdpaVwYk3mXym2ym+29qv0+It3pDK0vCovGhWu6eiQdyeb5od/Vy7NtdbDuHK5aFf4pw7zFRqnVon+mGK5BLEVsHAhwd4JS9EJnbvjfdyBqaZIw==</div>

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