spa receptionist

Four Seasons Hotels & Resorts Egypt

<div>
 
 About Four Seasons
 
 
 
 Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
 
 
 At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
 
 
 
 About the location:
 
 
 
 Seaside glamour on the Egyptian riviera; with Egyptian underpinnings and a sleek waterfront setting, our resort-style Hotel embodies modern Alexandria and its unique cosmopolitan flare. On one side, the Mediterranean Sea glistens in the sun; on the other, a dynamic metropolis buzzes with life. This stunning resort-style hotel opened in June 2007 and has a combination of classic hotel design and modern and contemporary beach suites and villas. Our hotel is connected to a shopping mall, it has 154 rooms including 31 Suites, 30 Beach Suites and 6 Villas with private pools, a private beach, a sea water infinity beach pool and a heated indoor pool, Spa and Fitness Center, and 10 food and beverage venues including an open-air 350 seat beach restaurant.
 
 
 
 Spa Receptionist
 
 
 
 Four Seasons Hotel Alexandria is looking for a Spa Receptionist who will be responsible for providing a warm welcome, ensuring a seamless check-in and check-out process, managing bookings, and delivering exceptional customer service
 
 
 
 Guest Relations
 
 
 
 
 What Will You Do
 
 
 
 <ul>
 <li>
 Greet guests warmly and professionally upon arrival.
 </li>
 <li>
 Provide information about spa services, treatments, and facilities.
 </li>
 <li>
 Handle guest inquiries, complaints, and feedback with a professional and positive attitude.
 </li>
 <li>
 Maintain a high level of customer service at all times, ensuring guest satisfaction and loyalty.
 
 
 </li>
 </ul>
 
 Reservations And Scheduling
 
 
 
 <ul>
 <li>
 Manage spa bookings, including scheduling treatments and allocating them.
 </li>
 <li>
 Confirm appointments and follow up with guests regarding their bookings and other inquiries.
 </li>
 <li>
 Coordinate with therapists and other colleagues to ensure smooth operation and efficient use of resources.
 </li>
 <li>
 Upsell spa services and products to enhance guest experience and increase revenue.
 
 
 </li>
 </ul>
 
 What Will You Bring
 
 
 
 <ul>
 <li>
 High school education or equivalent experience
 </li>
 <li>
 6 months in hospitality industry work and or fitness, health club related work
 
 
 </li>
 </ul>
 
 What We Offer
 
 
 
 <ul>
 <li>
 Competitive Salary, wages, and a comprehensive benefits package
 </li>
 <li>
 Excellent Training and Development opportunities
 </li>
 <li>
 Complimentary Dry Cleaning for Employee Uniforms
 </li>
 <li>
 Complimentary Employee Meals
 </li>
 </ul>
</div>

Spa Receptionist

Four Seasons

<div>About Four Seasons:
Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
 
 
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
About the location:
Seaside glamour on the Egyptian riviera; with Egyptian underpinnings and a sleek waterfront setting, our resort-style Hotel embodies modern Alexandria and its unique cosmopolitan flare. On one side, the Mediterranean Sea glistens in the sun; on the other, a dynamic metropolis buzzes with life. This stunning resort-style hotel opened in June 2007 and has a combination of classic hotel design and modern and contemporary beach suites and villas. Our hotel is connected to a shopping mall, it has 154 rooms including 31 Suites, 30 Beach Suites and 6 Villas with private pools, a private beach, a sea water infinity beach pool and a heated indoor pool, Spa and Fitness Center, and 10 food and beverage venues including an open-air 350 seat beach restaurant.
<div>Spa Receptionist
 
Four Seasons Hotel Alexandria is looking for a Spa Receptionist who will be responsible for providing a warm welcome, ensuring a seamless check-in and check-out process, managing bookings, and delivering exceptional customer service 
</div><div><div><div><div> 
What Will You Do
<div><div><div>Guest Relations :
</div><div><ul><li>Greet guests warmly and professionally upon arrival.
</li></ul></div><div><ul><li>Provide information about spa services, treatments, and facilities.
</li></ul></div><div><ul><li>Handle guest inquiries, complaints, and feedback with a professional and positive attitude.
</li></ul></div><div><ul><li>Maintain a high level of customer service at all times, ensuring guest satisfaction and loyalty.
</li></ul></div><div>Reservations and Scheduling :
</div><div><ul><li>Manage spa bookings, including scheduling treatments and allocating them.
</li></ul></div><div><ul><li>Confirm appointments and follow up with guests regarding their bookings and other inquiries .
</li></ul></div><div><ul><li>Coordinate with therapists and other colleagues to ensure smooth operation and efficient use of resources.
</li></ul></div><div><ul><li>Upsell spa services and products to enhance guest experience and increase revenue. 
</li></ul></div></div></div> 
What Will You Bring:
<div><div>1. High school education or equivalent experience
</div><div>2. 6 months in hospitality industry work and or fitness, health club related work 
 
What We Offer:
 
&bull; Competitive Salary, wages, and a comprehensive benefits package
 
&bull; Excellent Training and Development opportunities
 
&bull; Complimentary Dry Cleaning for Employee Uniforms
 
&bull; Complimentary Employee Meals</div></div></div></div></div></div></div>

Being In LA Skincare Boutique

Overview We are seeking a friendly and organized Spa Receptionist to join our team. The ideal candidate will serve as the first point of contact for clients, providing exceptional customer service and ensuring smooth daily operations. This role offers an opportunity to work in a relaxing environment while utilizing strong communication and sales skills. Previous experience in spa, retail or customer service settings is preferred. 3-5 days a week from 8:30am - 1:30pmDuties<ul><li>Greet clients warmly upon arrival and assist with check-in procedures</li><li>Manage appointment scheduling using POS systems and maintain accurate records</li><li>Handle phone, text and email inquiries with professional etiquette, proper grammar, and provide information about services</li><li>Upsell spa packages, products, and retail items to enhance client experience and revenue</li><li>Conduct product demos and promote merchandise through effective merchandising techniques</li><li>Process transactions accurately, including cash handling and cashiering responsibilities</li><li>Restock retail shelves, organize product displays, and assist with inventory management</li><li>Assist with basic retail sales tasks such as stocking, merchandising, and maintaining store cleanliness</li><li>Support supervising staff with daily operations as needed</li></ul>Qualifications<ul><li>Previous experience in spa services, retail sales, cashiering, or customer service preferred</li><li>Strong communication skills and professional etiquette</li><li>Ability to upsell products and services effectively</li><li>Basic math skills for handling transactions and retail math calculations</li><li>Experience with STX Spa management system is desirable but not required</li><li>Supervising experience is a bonus but not mandatory</li><li>Friendly demeanor, excellent customer service skills, and a professional appearance</li><li>Ability to multitask efficiently in a fast-paced environment</li></ul>Join our small team to provide outstanding service in a welcoming spa setting while utilizing your sales expertise and communication skills.Job Type: Part-timePay: From $24.00 per hourExpected hours: 15 &ndash; 25 per weekBenefits:<ul><li>Employee discount</li><li>Paid time off</li></ul>Education:<ul><li>Associate (Required)</li></ul>Work Location: In person

Sheraton Grand Hotel, Dubai

<div>
 
 
 POSITION PURPOSE
 
 
 
 To welcome guests and answer all enquiries observing set standards and with patience. Have a complete knowledge of the treatments and services offered, and any promotions that may be on offer at the time. To ensure that all operational procedures, codes of conduct and standards of appearance as laid down by the Spa Supervisor are implemented and adhered to by all reception staff. To organize scheduling and maximize use of time within the diary.
 
 
 
 
 
 
 ESSENTIAL FUNCTIONS
 
 
 <ul>
 <li>
 To ensure a warm friendly welcome to all clientele at all times.
 </li>
 <li>
 To co-ordinate guests consultation records with the Therapists.
 </li>
 <li>
 Ensure that all relevant spa staff receive a print out of their daily schedule.
 </li>
 <li>
 To adhere to an agreed reporting system on a timely basis.
 </li>
 <li>
 To be responsible for all billing procedures at the reception desk and the correct reconciliation of funds at the close of each shift and at the end of the day&rsquo;s work.
 </li>
 <li>
 Complete daily opening procedures and check lists per relevant area daily.
 </li>
 <li>
 Schedule reservations of Spa services for guests and monitor availability of treatments and staff to ensure prompt service according to the relevant skills of the therapists.
 </li>
 <li>
 To organize scheduling to maximize use of time and profitability whilst ensuring that the client&rsquo;s needs are of first importance.
 </li>
 <li>
 Assist with administration duties such as, purchasing, receiving and inventory reporting.
 </li>
 <li>
 To give the clientele the best possible service, and make the client feel important.
 </li>
 <li>
 To show a professional attitude at all times, particularly with regard to punctuality, appearance and general manner.
 </li>
 <li>
 To ensure that all administrative procedures run professionally.
 </li>
 <li>
 To supervise and conduct the safety of users and equipment in the spa and receive training to ensure that all relevant legislation pertaining to the Health and Safety at Work Law and Health and Hygiene standards are implemented and monitored within the spa.
 </li>
 <li>
 To recognize the importance of &lsquo;sales&rsquo; in every aspect of their role.
 </li>
 <li>
 To have full retail knowledge of products and prices charged.
 </li>
 <li>
 Must attend all training courses as deemed necessary by the Spa Supervisor.
 </li>
 <li>
 To participate in training and personal development programs within the Spa Department.
 </li>
 <li>
 To perform any other duties deemed reasonable by Management.
 </li>
 <li>
 To be responsible for preparing the reception for the next shift. Ensuring all messages have been passed on before leaving and that adequate supplies of all public information material are available.
 </li>
 </ul>
 
 
 
 
 
 SPECIFIC JOB KNOWLEDGE, SKILLS AND ABILITIES
 
 
 <ul>
 <li>
 Must be able to assist guests with inquiries
 </li>
 <li>
 Must be able to speak and write in English
 </li>
 <li>
 Must be able to speak and write in a language any other than English
 </li>
 <li>
 Must have proven track record in Spa and Fitness industry for at least 5 years
 </li>
 <li>
 Must have good understanding of marketing
 </li>
 <li>
 Must have strong knowledge of budgeting and forecasting
 </li>
 <li>
 Must have strong sales skills to drive memberships
 </li>
 </ul>
 
 
 
 
 
 QUALIFICATION STANDARDS
 
 
 
 We do expect that you do have the experiences/ behaviors below. You:
 
 <ul>
 <li>
 Totally embrace the philosophy of guest and customer service and owns the guests;
 </li>
 <li>
 Identify yourself with the hotel&rsquo;s brand and operating philosophy;
 </li>
 <li>
 Possess a warm and friendly demeanor;
 </li>
 <li>
 Strive to achieve satisfaction and delight of our customers;
 </li>
 <li>
 Are detail oriented;
 </li>
 <li>
 Thrive on pride of work and its product;
 </li>
 <li>
 Play as a team to achieve common goals;
 </li>
 <li>
 Have immaculate personal presentation e.g. grooming and conversational ability;
 </li>
 <li>
 Demonstrate self-confidence, energy and enthusiasm;
 </li>
 <li>
 Have a strong ability to learn skills, retain and demonstrate learning;
 </li>
 <li>
 Uphold ethical business practices.
 </li>
 </ul>
 
 
 
 
 
 EDUCATION
 
 
 
 Bachelor degree required.
 
 
 
 
 
 
 PSYCHICAL CONDITION REQUIRED FOR YOUR ROLE
 
 
 
 (Ability to lift, standing during shift, sitting most of shift, etc.)
 
</div>

SPA Receptionist

IZIL Beauty

Job Title: Spa ReceptionistDepartment: Spa &amp; StoreReports To: Spa &amp; Store ManagerRole OverviewThe Spa Receptionist is the first point of contact for clients, responsible for providing a warm welcome, handling reservations, and ensuring a seamless guest experience.This role requires strong customer service skills, organization, and the ability to manage administrative tasks efficiently. The Spa Receptionist will contribute to maintaining the spa&rsquo;s professional image and delivering an outstanding client experience.Key Responsibilities Guest Relations &amp; Customer Service &#61623; Greet clients warmly and confirm their scheduled treatments or services. &#61623; Provide guidance on spa procedures and answer client inquiries in a professional manner. &#61623; Inform clients about promotions, discounts, and new beauty products available. &#61623; Obtain and document guest feedback regarding treatments and overall experience. &#61623; Assist in resolving customer complaints and escalate issues as needed. Front Desk &amp; Administrative Duties &#61623; Open and close the spa at designated times. &#61623; Maintain a clean and organized reception area. &#61623; Handle incoming calls, provide accurate information, and confirm appointments. &#61623; Manage the visitor register to track daily spa visitors. &#61623; Schedule and update client appointments, ensuring smooth workflow for service providers. &#61623; Notify spa staff of last-minute cancellations or walk-in clients. &#61623; Maintain an up-to-date register of loyal and long-term clients. Spa Receptionist Financial &amp; Inventory Management &#61623; Process client payments for services and products. &#61623; Handle petty cash requests and deposits as needed. &#61623; Ensure proper handover of cash, client records, and shift reports before leaving work. &#61623; Check inventory levels and place orders with the Inventory Controller when necessary.Marketing &amp; Promotions &#61623; Assist in developing and implementing promotional events to attract new clients. &#61623; Educate clients on beauty products and recommend suitable treatments based on their needs. &#61623; Promote available spa services and loyalty programs to enhance customer engagement. Compliance &amp; Team Collaboration &#61623; Attend and actively participate in staff meetings and training sessions. &#61623; Maintain punctuality for appointments, meetings, and team functions. &#61623; Adhere to company grooming and uniform standards. &#61623; Follow standard operating procedures (SOP) and ensure compliance with company policies.Qualifications &amp; Experience Education &amp; Certifications &#61623; High school diploma or equivalent (additional qualifications in hospitality or administration are a plus). &#61623; Knowledge of spa or wellness services is an advantage. Skills &amp; Competencies &#61623; Strong interpersonal and communication skills. &#61623; Excellent organizational and time management abilities. &#61623; Ability to multitask and work efficiently under pressure. &#61623; Proficiency in using appointment booking software and Microsoft Office applications.Spa Receptionist &#61623; Self-motivated and able to work independently or as part of a team. Personal Attributes &#61623; Positive Attitude: Approachable and friendly demeanor. &#61623; Customer-Focused: Passion for delivering high-quality service. &#61623; Adaptability: Ability to respond to different work situations effectively. &#61623; Professionalism: High grooming and presentation standards. &#61623; Team Player: Works collaboratively with colleagues to ensure smooth operations.Why Join Us? As a Spa Receptionist, you will play a crucial role in creating a welcoming and relaxing environment for clients. This role offers opportunities for professional growth, teamwork, and contributing to a luxury spa experience. If you have a passion for customer service and organization, we invite you to be part of our team. This job description outlines the key responsibilities and expectations for the Spa Receptionist role. Additional duties may be assigned based on business needsJob Type: Full-timePay: AED4,000.00 per month

Spa Receptionist -Female

Anantara

<div>Company Description 
A luxury hospitality brand for modern travellers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the world&rsquo;s most exciting destinations. From pristine islands and tropical beaches to cosmopolitan cities, tranquil deserts and lush jungles, Anantara welcomes guests for journeys rich in discovery. 
Job Description 
Assist with running the Spa in a smooth, professional manner by providing guests with excellent customer service at all times and ensuring that treatments are correctly and appropriately booked. Maximizing spa revenue through yield management, retail sales, re-booking guests, high therapist and room occupancy, and efficient bookings. Providing guests with excellent knowledge of all spa and retail products. Ensuring that the guest&rsquo;s experience at the Spa is memorable from beginning to end. 
Qualifications 
Education: High School Diploma
Experience: Minimum 2 years experience in Hospitality Industry, previous experience is an advantage. Preferably in a 5 Star resort. 
Additional Information 
Luxury Hotel Experience</div>

Marriott International

<div>Additional Information 
Job Number25193356 
Job CategorySpa 
LocationJW Marriott Hotel Cairo, Ring Road- Mirage City- P.O.Box 427, Cairo, Egypt, Egypt, 11757 
ScheduleFull Time 
Located Remotely?N 
Position Type Non-Management<div><div> 
POSITION SUMMARY 
Our Spa Specialists play an important role in support of a number of vital Spa functions. At our hotels these associates work to build an experience that is memorable and unique &ndash; with Spa services on the side. Our Spa Specialists take the initiative and deliver a wide range of services to make sure that guests enjoy their experience. Whether promoting Spa services or retail, scheduling reservations and confirming appointments, providing answers about services, checking in guests, or processing payments, the Spa Specialist makes transactions feel like part of the experience. 
No matter what position you are in, there are a few things that are critical to success &ndash; creating a safe workplace, following company policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Spa Specialists will be on their feet and moving around (stand, sit, or walk for an extended time; moving over sloping, uneven, or slippery surfaces), managing reservation software (read and visually verify information), and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance and 25 pounds with assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping). Doing all these things well (and other reasonable job duties as requested) is critical for Spa Specialists &ndash; to get it right for our guests and our business each and every time. 
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: No related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None 

</div>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of &ldquo;Wonderful Hospitality. Always.&rdquo; by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that&rsquo;s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. 
<div>
</div><div>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you&rsquo;re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand&rsquo;s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you&rsquo;ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That&rsquo;s The JW Treatment&trade;. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</div></div></div>

Spa - Receptionist

Search 1437+ Spa receptionist jobs near you this December. New roles added regularly across leading industries. Apply today.

1437 spa receptionist jobs NEAR_ME

Spa Receptionist

Spa Receptionist

Spa Receptionist

SPA Receptionist

Spa Receptionist -Female

Spa Receptionist

Spa - Receptionist