spa receptionist

Accor

<div><div>Company Description</div> 
Rixos Premium Qetaifan Island North
Rixos Premium Qetaifan Island North comprises a 345-key hotel, along with a souq encompassing 11,000sqm of leasing space, a beach club, a theme park, and a waterpark. The resort boasts panoramic views of the Arabian Gulf. Rixos plans to provide a platform for showcasing Qatar as a tourism destination. One of the country&rsquo;s biggest draws will be Qetaifan Island North&rsquo;s Meryal Waterpark attraction. The Rig 1938 is the world&rsquo;s highest tower of its kind, reaching 82 metres.<div> 
Job Description</div> 
Spa Receptionist
This position serves as the first point of contact for spa guests, providing exceptional service through efficient booking, welcoming guests, and offering information on spa treatments and facilities. This role ensures smooth front desk operations and a memorable guest experience.<ul><li>
Greet guests warmly and assist with check-in, appointments, and inquiries.</li><li>
Manage spa reservations through phone, email, and in-person requests.</li><li>
Provide detailed information about spa treatments, services, and promotions.</li><li>
Maintain accurate guest records and process payments efficiently.</li><li>
Ensure the reception area is clean, organized, and welcoming.</li><li>
Handle guest complaints and feedback professionally.</li><li>
Support spa team members with administrative tasks and scheduling.</li><li>
Monitor and maintain front desk supplies and inventory.</li></ul><div> 
Qualifications</div> 
<ul><li>
High school diploma or equivalent; certification in hospitality or customer service is a plus.</li><li>
Minimum of 2 years of experience in a receptionist or front desk role, preferably in a spa or luxury hotel.</li><li>
Excellent communication and interpersonal skills.</li><li>
Proficiency in using reservation systems and Microsoft Office.</li><li>
Strong organizational and multitasking abilities.</li><li>
Fluency in English; additional languages such as Arabic, Russian, or Turkish are an advantage.</li><li>
Knowledge of spa services, treatments, and products.</li><li>
Experience in cash handling and POS systems.</li></ul><div> 
Additional Information</div></div>

Spa Receptionist

Rixos

<div>Company Description 
Rixos Premium Qetaifan Island North
Rixos Premium Qetaifan Island North comprises a 345-key hotel, along with a souq encompassing 11,000sqm of leasing space, a beach club, a theme park, and a waterpark. The resort boasts panoramic views of the Arabian Gulf. Rixos plans to provide a platform for showcasing Qatar as a tourism destination. One of the country&rsquo;s biggest draws will be Qetaifan Island North&rsquo;s Meryal Waterpark attraction. The Rig 1938 is the world&rsquo;s highest tower of its kind, reaching 82 metres. 
Job Description 
Spa Receptionist
This position serves as the first point of contact for spa guests, providing exceptional service through efficient booking, welcoming guests, and offering information on spa treatments and facilities. This role ensures smooth front desk operations and a memorable guest experience.<ul><li>
Greet guests warmly and assist with check-in, appointments, and inquiries.</li><li>
Manage spa reservations through phone, email, and in-person requests.</li><li>
Provide detailed information about spa treatments, services, and promotions.</li><li>
Maintain accurate guest records and process payments efficiently.</li><li>
Ensure the reception area is clean, organized, and welcoming.</li><li>
Handle guest complaints and feedback professionally.</li><li>
Support spa team members with administrative tasks and scheduling.</li><li>
Monitor and maintain front desk supplies and inventory.</li></ul> 

Qualifications 
<ul><li>
High school diploma or equivalent; certification in hospitality or customer service is a plus.</li><li>
Minimum of 2 years of experience in a receptionist or front desk role, preferably in a spa or luxury hotel.</li><li>
Excellent communication and interpersonal skills.</li><li>
Proficiency in using reservation systems and Microsoft Office.</li><li>
Strong organizational and multitasking abilities.</li><li>
Fluency in English; additional languages such as Arabic, Russian, or Turkish are an advantage.</li><li>
Knowledge of spa services, treatments, and products.</li><li>
Experience in cash handling and POS systems.</li></ul> 

Additional Information</div>

Hilton

<div>Spa Receptionist
A Spa Receptionist is responsible for greeting and assisting clients to deliver an excellent Guest and Member experience while ensuring the overall experience is pleasant and their needs are met.
What will I be doing?
This position reports to the SPA Director.
As a Spa Receptionist, you are responsible for greeting and assisting clients to deliver an excellent Guest and Member experience. A Spa Receptionist will also be required to manage customer feedback and be an effective sales person. Specifically, you will be responsible for performing the following tasks to the highest standards:
<ul><li>Assist guests and clients in an appropriate and timely manner</li>
<li>Manage customer feedback effectively to ensure issues or compliments are escalated to enable long-term improvements in products and services</li>
<li>Ensure client experience is proficient including bookings, payments, and consultation cards</li>
<li>Adhere to cash handling procedures</li>
<li>Interact and communicate effectively with clients, members, team members, guests, and management team</li>
<li>Up-sell with latest departmental incentives</li>
<li>Report accidents, maintenance issues, or other incidents</li>
<li>Ensure compliance with all health and safety regulations</li>
</ul>What are we looking for?
A Spa Receptionist serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
<ul><li>Committed to delivering a high level of customer service</li>
</ul>What&rsquo;s in it for me?
<ul><li>Competitive Salary &amp; Wages</li>
<li>Private Health Insurance</li>
<li>Complimentary Dry Cleaning for Business Attire</li>
<li>Monthly Transportation Fee</li>
<li>Complimentary Shuttle Bus</li>
<li>Discounted Indoor Parking Privileges</li>
<li>Complimentary Employee Meals</li>
<li>&ldquo;Go Hilton&rdquo; - discounted room rates in Hilton Hotels Worldwide for yourself and your family members</li>
<li>Career and development opportunities in Hilton Hotels Worldwide</li>
<li>Opportunity to make a positive impact on environment and community with Travel with Purpose program</li>
</ul>Specifically, we look for demonstration of these Hilton Values:
<ul><li>Hospitality - We're passionate about delivering exceptional guest experiences.</li>
<li>Integrity - We do the right thing, all the time.</li>
<li>Leadership - We're leaders in our industry and in our communities.</li>
<li>Teamwork - We're team players in everything we do.</li>
<li>Ownership - We're the owners of our actions and decisions.</li>
<li>Now - We operate with a sense of urgency and discipline</li>
</ul>What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision &ldquo;to fill the earth with the light and warmth of hospitality&rdquo; unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!</div>

<div>Spa Receptionist
A Spa Receptionist for Doubletree by Hilton Dubai Jumeirah Beach is responsible for greeting and assisting clients to deliver an excellent Guest and Member experience while ensuring the overall experience is pleasant and their needs are met. 
 
What will I be doing?
As a Spa Receptionist for Doubletree by Hilton Dubai Jumeirah Beach, you are responsible for greeting and assisting clients to deliver an excellent Guest and Member experience. A Spa Receptionist will also be required to manage customer feedback and be an effective sales person. Specifically, you will be responsible for performing the following tasks to the highest standards:
<ul><li>Assist guests and clients in an appropriate and timely manner</li>
<li>Manage customer feedback effectively to ensure issues or compliments are escalated to enable long-term improvements in products and services</li>
<li>Ensure client experience is proficient including bookings, payments, and consultation cards</li>
<li>Adhere to cash handling procedures</li>
<li>Interact and communicate effectively with clients, members, team members, guests, and management team</li>
<li>Up-sell with latest departmental incentives</li>
<li>Report accidents, maintenance issues, or other incidents</li>
<li>Ensure compliance with all health and safety regulations</li>
</ul>What are we looking for?
A Spa Receptionist serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
<ul><li>Committed to delivering a high level of customer service</li>
<li>Excellent grooming standards</li>
</ul>It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
<ul><li>Excellent attention to detail</li>
<li>High standards of cleanliness</li>
<li>Ability to work in a consistently professional and helpful manner</li>
<li>Previous spa experience</li>
</ul>What will it be like to work for Hilton?
The future of hospitality is bright at Hilton: a leading global hospitality company with a diverse portfolio of world-class brands. Dedicated to filling the earth with the light and warmth of hospitality, we have welcomed more than 3 billion guests in our more than 100-year history. Hilton is proud to have an award-winning workplace culture, and we are consistently named among one of the World&rsquo;s Best Workplaces.
We support the mental and physical wellbeing of all Team Members, so they can Thrive, thanks to innovative programs and benefits such as workplace flexibility, career growth and development, and our Go Hilton Team Member Travel discount program. Hilton prioritizes understanding and integrating our Team Members&rsquo; unique perspectives and voices&mdash;along with those of our Guests, Owners, Suppliers, and Partners&mdash;to cultivate a diverse and inclusive environment for all. Check out the Hilton Careers blog and Instagram to learn more about what it&rsquo;s like to be on Team Hilton!
We are an equal opportunity employer and value diversity at our company. We will ensure that qualified individuals with protected disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions of his or her role, and to receive other benefits and privileges of employment. Please contact us to request accommodation.</div>

Radisson Hotel Group

<div>
 
 
 A stylish Bahrain hotel near the Manama business district
 
 
 
 
 
 Feel the difference at The Diplomat Radisson Blu Hotel, Residence &amp; Spa, Manama, located near Bahrain International Airport (BAH). Our hotel offers convenient access to the bustling Financial Harbor as well as the city's vibrant commercial and banking district.
 
 
 
 
 With a selection of 245 stylish rooms and suites plus 121 meticulously designed apartments, we offer a range of luxurious accommodations that combine modern amenities with cutting-edge technology. Experience the perfect fusion of comfort, style, and exceptional services.
 
 
 
 
 Indulge in a selection of delicious dishes at our diverse on-site restaurants. Maintain your fitness routine at our well-equipped fitness center, or unwind and rejuvenate with a pampering massage, invigorating facial, or treatment at our spa.
 
 
 
 
 
 
 Job Description
 
 
 
 
 Our first class Spa &amp; Recreation Team is the heart of the house, providing a warm welcome and happy smile and where we strive to deliver a hospitality experience that is beyond expectation - creating memorable moments for our guests.
 
 
 
 
 As Spa Receptionist, you will join a team that is passionate about delivering exceptional service where we believe that anything is possible, whilst having fun in all that we do!
 
 
 
 
 Interested then why not say Yes I Can! as we are looking for passionate people just like you!
 
 
 
 
 
 Key Responsibilities of the Spa Receptionist:
 
 
 
 
 <ul>
 <li>
 Supports the smooth running of the Spa &amp; Recreation department, where all aspects of the guest journey and experience are delivered to the highest level.
 </li>
 <li>
 Works as part of a team that maximizes guest satisfaction and comfort, delivering a positive and timely response to guest enquiries and problem resolution.
 </li>
 <li>
 Takes responsibility for the duties and tasks assigned to the role, ensuring that all work is carried out in a timely and professional manner.
 </li>
 <li>
 Delivers on departmental plans and objectives, where hotel initiatives &amp; targets are achieved.
 </li>
 <li>
 Collaborates with their immediate report, ensuring that costs and inventory are controlled, that productivity and performance levels are attained.
 </li>
 <li>
 Builds and maintains effective working relationships whilst promoting the company culture and values.
 </li>
 <li>
 Ensures adherence and compliance to all legislation where due diligence requirements and best practice activities are planned, delivered and documented for internal and external audit, performing follow-up as required.
 </li>
 </ul>
 
 
 
 
 Requirements of the Spa Receptionist:
 
 
 
 
 <ul>
 <li>
 Local Hire is preferred
 </li>
 <li>
 Experience in front office beneficial but not essential.
 </li>
 <li>
 Arabic speaker is preferred.
 </li>
 <li>
 Hands-on approach with a can-do work style.
 </li>
 <li>
 one year experience at the same role is preferred.
 </li>
 <li>
 Commitment to delivering exceptional guest service with a passion for the hospitality industry
 </li>
 <li>
 Ability to find creative solutions taking ownership for duties and tasks assigned
 </li>
 <li>
 Personal integrity, with the ability to work in an environment that demands excellence
 </li>
 <li>
 Experience of working with IT systems on various platforms
 </li>
 <li>
 Strong communication skills
 </li>
 </ul>
 
 
 
</div>

Miraval Resorts & Spas

<div>
 
 
 Be Part of Something Transformational
 
 
 
 
 
 
 
 Red Sea Global
 
 is honored to partner with
 
 Miraval The Red Sea
 
 who marks the pioneering expansion for
 
 Miraval Resorts &amp; Spas
 
 into the Kingdom of Saudi Arabia, bringing three decades of wellness expertise to one of the world's most pristine marine environments.
 
 
 
 
 
 As part of the Hyatt portfolio and The Red Sea Project, this transformative destination continues
 
 Miraval Resorts and Spas
 
 , legacy as a global leader in luxury wellness, offering transformational and immersive experiences that nurture physical and emotional wellbeing. The adults only, all inclusive, digital detox sanctuary welcomes all to discover "A Life In Balance" through mindful connection with nature's extraordinary beauty along Saudi Arabia's Red Sea coast
 
 
 We are now inviting passionate, grounded, and growth-minded individuals to join us in shaping this extraordinary journey. Want to be part of a visionary brand shaping the future of wellness? this is your opportunity.
 
 
 
 
 
 Welcome to
 
 Miraval The Red Sea
 
 :
 
 Where Wellness is a Way of Life.
 
 
 
 
 
 
 
 
 GENERAL ROLE
 
 :
 
 
 
 
 
 <ul>
 <li>
 As Spa Receptionist at Miraval The Red Sea, your main role is the first point of contact for guests seeking a transformative wellness experience.
 </li>
 <li>
 This role plays a crucial part in ensuring the smooth and efficient operation of the spa by providing exceptional customer service and maintaining a welcoming and calming environment.
 </li>
 <li>
 The Spa Receptionist will be knowledgeable about all spa treatments, retail products, and services offered throughout the resort, actively contributing to the guest experience.
 </li>
 <li>
 The Spa Receptionist will also support in generating and maximizing revenue through mindful upselling and cross-selling of retail products and services in alignment with guest needs.
 </li>
 </ul>
 
 
 
 
 
 
 KEY RESPONSIBILITIES
 
 
 :
 
 
 
 
 
 Please note that the responsibilities outlined below are not exhaustive. Miraval The Red Sea colleagues continuously innovate in caring for the needs of the business, their guests, and their colleagues. As Spa Receptionist you will need to:
 
 
 
 
 
 
 Guest Reception &amp; Support:
 
 
 <ul>
 <li>
 Greet and welcome guests with warmth and professionalism, offering them information about available spa treatments, wellness programs, and fitness services at Miraval The Red Sea.
 </li>
 <li>
 Manage guest bookings and scheduling, ensuring appointments are accurately coordinated for spa treatments, fitness programs, and wellness services.
 </li>
 <li>
 Provide guests with detailed information about retail products used in treatments and offer recommendations based on their personal preferences.
 </li>
 <li>
 Ensure a seamless check-in and check-out process, managing payments and assisting with any guest inquiries.
 </li>
 <li>
 Foster a calm and welcoming atmosphere, ensuring guests feel relaxed and supported from the moment they arrive.
 </li>
 <li>
 Assist in tracking guest preferences, ensuring that their needs and experiences are consistently met.
 </li>
 </ul>
 
 
 
 
 
 Operational Support &amp; Flexibility:
 
 
 <ul>
 <li>
 Support the daily operations of Life in Balance Spa, ensuring that the reception area is well-organized and operates efficiently.
 </li>
 <li>
 Provide operational support in the Body Mindfulness Center, Aquatic Center, or Serenity Center as needed, ensuring that all wellness spaces align with Miraval&rsquo;s commitment to mindful living and holistic wellness.
 </li>
 <li>
 Assist in maintaining inventory of retail products and spa supplies, ensuring product availability and cleanliness of the spa and wellness areas.
 </li>
 <li>
 Be flexible and adapt to guest flow and operational needs across all areas of the resort, supporting a seamless guest experience.
 </li>
 </ul>
 
 
 
 
 
 Cashiering, Reporting &amp; Inventory Assistance
 
 
 <ul>
 <li>
 Handle guest transactions including
 
 cash, card, and POS payments
 
 with accuracy and professionalism.
 </li>
 <li>
 Complete
 
 end-of-day reports
 
 , handovers, and daily financial summaries as per resort procedures.
 </li>
 <li>
 Assist with inventory checks and stock management of wellness and retail items at the reception area.
 </li>
 <li>
 Monitor and record retail sales, updating systems and communicating stock needs as required.
 </li>
 </ul>
 
 
 
 
 
 Revenue Generation &amp; Upselling:
 
 
 <ul>
 <li>
 
 Maximize revenue
 
 by actively and mindfully
 
 upselling and cross-selling
 
 retail products, spa services, fitness programs, and wellness offerings.
 </li>
 <li>
 Ensure that guests are aware of
 
 additional services
 
 such as
 
 personal training
 
 ,
 
 fitness classes
 
 ,
 
 spa upgrades
 
 , and offering them as part of a holistic wellness experience.
 </li>
 <li>
 Promote
 
 retail products
 
 used in treatments and recommend products based on guest preferences, needs, and wellness goals.
 </li>
 <li>
 Ensure that upselling and cross-selling are done in a thoughtful, guest-focused manner, ensuring that all suggestions align with the guests&rsquo; wellness objectives.
 </li>
 </ul>
 
 
 
 
 
 Guest Engagement &amp; Emotional Connection:
 
 
 <ul>
 <li>
 Build positive relationships with guests, ensuring that each interaction is attentive, welcoming, and personalized to their individual wellness journey.
 </li>
 <li>
 Provide emotional support by offering mindful, calming interactions, creating a sense of peace and ease for guests before and after their spa experiences.
 </li>
 <li>
 Ensure that guests are aware of all wellness programs available to them, including fitness classes, spa treatments, and any additional offerings that enhance their Miraval experience.
 </li>
 <li>
 Help guests feel comfortable and empowered, offering them the opportunity to connect with their wellness goals while on their journey at Miraval The Red Sea.
 </li>
 </ul>
 
 
 
 
 
 Team Collaboration &amp; Support:
 
 
 <ul>
 <li>
 Collaborate with other team members, including spa therapists, fitness instructors, and wellness professionals, to ensure all guests have a seamless and integrated experience across the resort.
 </li>
 <li>
 Communicate with the Head of Scheduling and the spa team regarding guest feedback, bookings, and operational needs to improve overall service delivery.
 </li>
 <li>
 Actively contribute to creating a supportive team environment, where all members feel empowered to contribute to the guest experience.
 </li>
 </ul>
 
 
 
 
 
 Administrative &amp; Operational Excellence:
 
 
 <ul>
 <li>
 Manage guest appointments, ensuring accurate scheduling and reducing errors.
 </li>
 <li>
 Assist with administrative duties such as guest record management, inventory tracking, and the preparation of reports related to bookings and sales.
 </li>
 <li>
 Maintain an organized and efficient reception area, ensuring the space is always clean and welcoming for guests.
 </li>
 <li>
 Ensure all spa treatments, wellness services, and retail products are accurately recorded in the system, ensuring smooth operational flow.
 </li>
 </ul>
 
 
 
 
 
 
 QUALIFICATIONS
 
 
 
 <ul>
 <li>
 Minimum 1 year of experience in a spa receptionist or guest services role within a luxury wellness resort or hospitality setting.
 </li>
 <li>
 Knowledge of retail products, including skincare and wellness products, with the ability to explain their benefits and incorporate them into spa treatments and guest recommendations.
 </li>
 <li>
 Experience in booking systems and managing appointments efficiently.
 </li>
 <li>
 Proficiency in English (knowledge of Arabic is a plus).
 </li>
 <li>
 Strong customer service and communication skills, with a passion for wellness and mindfulness.
 </li>
 <li>
 Experience with upselling and cross-selling services and retail products in a luxury setting.
 </li>
 <li>
 Exceptional communication skills, with the ability to engage with guests and provide clear recommendations for treatments and retail products.
 </li>
 <li>
 Strong organizational skills, with the ability to manage multiple tasks and guest needs efficiently.
 </li>
 <li>
 Ability to adapt to operational needs, providing support in different wellness centers as required.
 </li>
 <li>
 Empathetic and responsive to guest needs, offering a mindful and supportive environment.
 </li>
 <li>
 Ability to work collaboratively with the spa team, fitness instructors, and wellness professionals.
 </li>
 <li>
 Proficiency with digital tools for scheduling, guest management, and communication.
 </li>
 <li>
 Ability to model mindfulness and integrate it into daily interactions with guests and staff.
 </li>
 </ul>
 
 
 
 
 
 
 
 
 
 PHYSICAL DEMANDS (IF ANY)
 
 
 
 <ul>
 <li>
 As described in qualifications
 </li>
 </ul>
 
 
 
 
 
 
 WORK ENVIRONMENT
 
 
 
 <ul>
 <li>
 Indoor and outdoor as needed
 </li>
 </ul>
 
 
</div>

Renaissance Corporate Services

Shangri-La Jeddah
 
Anchored on the new Jeddah Waterfront along the shores of the Red Sea, Shangri-La Jeddah sets a new standard for luxury in the city. Floor-to-ceiling windows throughout the hotel invite the outdoors in, and the stylish interiors reflect the endless blue of the sea and sandy beaches right outside. A dedicated Kids Club and supervised play area provides the canvas for families to create unforgettable memories, while innovative dining concepts promise to satisfy the most refined palates.
 
203 stylish rooms and suites plus 17 luxury serviced apartments.
 4 restaurants and lounges, including the legendary Shang Palace
 Convenient for Jeddah’s popular landmarks and Red Sea Mall
 116 privately owned Burj Assila Residences.
 
Job Summary: 
The Service Associate for Spa and Health Club is responsible for providing guest service by administering Spa and Salon bookings in accordance with established procedures and standards. The incumbent also contributes to the revenues of the cost center through active selling of the retail products available and enrolling guests into spa membership programs.
 
as Spa Receptionist, we rely on you to,
 
Ensure that all clients are handled in a professional and efficient standard of excellence.
 To control and account for all transactions processed at the reception desk.
 Respond to all telephone calls and enquiries in a timely and professional manner.
 To actively promote and sell all available services.
 
What we are Looking For: 
Has previous experience as Spa Receptionist in a five-star hotel
 Has high proficiency in both written and verbal English.
 Computer Skills
 Effective Training skills
 Willing to work on extended duty hours.
 
Anchored on the new Jeddah Waterfront along the shores of the Red Sea, Shangri-La Jeddah sets a new standard for luxury in the city. Floor-to-ceiling windows throughout the hotel invite the outdoors in, and the stylish interiors reflect the endless blue of the sea and sandy beaches right outside. A dedicated Kids Club and supervised play area provide the canvas for families to create unforgettable memories, while innovative dining concepts promise to satisfy the most refined palates.

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