spa supervisor

Katara Club

<p><b>Job Description:</b></p><p>As a Spa Supervisor, you will play a crucial role in ensuring the smooth operation and outstanding service delivery of our spa facilities. You will be responsible for overseeing daily spa operations, managing a team of spa professionals, and maintaining high standards of customer satisfaction.</p><p><b>Responsibilities:</b></p><p><b>Team Management:</b>Lead and motivate a team of spa therapists and support staff.<br/>Conduct regular staff meetings, training sessions, and performance evaluations.<br/>Foster a positive and collaborative work environment.</p><p><b>Operational Excellence:</b>Ensure the efficient day-to-day operation of the spa.<br/>Monitor and maintain spa facilities to meet cleanliness, safety, and hygiene standards.<br/>Collaborate with other departments to coordinate spa activities and promotions.</p><p><b>Customer Service:</b>Uphold the highest level of customer service and guest satisfaction.<br/>Handle customer inquiries, feedback, and complaints in a professional manner.<br/>Work closely with front desk and reservation teams to optimize appointment schedules.</p><p><b>Sales and Marketing:</b>Assist in developing and implementing spa promotions to drive revenue.<br/>Encourage upselling of spa services and products.<br/>Collaborate with the marketing team to promote spa offerings and events.</p><p><b>Inventory Management:</b>Monitor and manage spa product inventory.<br/>Place orders for spa supplies as needed.<br/>Ensure proper storage and usage of products to minimize waste.</p><p><b>Qualifications:</b></p><ul><li>Proven experience as a Spa Supervisor or in a similar supervisory role.</li><li>Excellent leadership and interpersonal skills.</li><li>Strong organizational and multitasking abilities.</li><li>Knowledge of spa treatments, products, and industry trends.</li><li>Exceptional customer service and communication skills.</li><li>Basic computer skills for scheduling and inventory management.</li></ul><p><b>Education and Certification:</b></p><ul><li>Diploma or degree in spa management, hospitality, or a related field.</li><li>Relevant certifications in spa therapy or management are a plus.</li></ul><p>If you are passionate about delivering exceptional spa experiences and possess the skills and qualifications mentioned above, we invite you to join the Katara Club team.</p><p>Job Type: Full-time</p><p>Application Question(s):</p><ul><li>Will you be able to provide the documents needed to change the sponsorship from the current sponsor?</li></ul>

Spa-Supervisor

Minor Hotels

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  The driving force behind a vibrant network of spas, MSpa International develops and manages unique spa concepts tailored for the Anantara Spa, AVANISPA, Mandara Spa, Aequalis and Balance brands worldwide.
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  Job Description
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  You will assist in the oversight of the daily operations of the spa, and ensure guest expectations are exceeded and satisfaction is maximised.Your duties will include, but are not limited to preparing the team member schedule, handling personnel issues, and ensuring that the working environment is both professional and comfortable for all team members. You will need to exercise creativity in designing special offers, up selling treatments, and retail items in the spa. Additionally you will be required to support team member sin the reception area when needed.
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  Qualifications
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  &bull; Bachelors degree in any related field
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  &bull; Minimum of 3 years experience in the hospitality industry
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  &bull; Good computer &amp; presentation skills
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  &bull; Advanced English language ability and knowledge of other languages would be an advantage
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  &bull; Excellent customer service and leadership skills
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Spa Supervisor

Rosewood Hotel Group

<div><div><div><div><h3 class="jobSectionHeader"><b>General Information</b></h3></div><p><br>
</p></div><div><div><div><div>Country/Region
</div><div>Qatar
</div></div><div><div>Province/City
</div><div>Doha
</div></div><div><div>Hiring Entity
</div><div>Rosewood Doha
</div></div><div><div>Department
</div><div>Spa &amp; Wellness
</div></div><div><div>Job Type
</div><div>Full-time Permanent
</div></div></div></div></div><div><div><div><h3 class="jobSectionHeader"><b>Job Description</b></h3></div><p><br>
</p></div><div><div><div><div><div>Job Summary:</div><div></div><div><br>
Under the general supervision of the (Assistant) Spa &amp; Wellness Manager, is responsible for the quality and operational concerns of the spa. The position is primarily responsible for supervising the Spa Associates to attain maximum satisfaction of guest handling in the department. In the absence of the (Assistant) Spa &amp; Wellness Manager, carry out the duties and maintain the standards ensuring the smooth running of the Spa, including all enquiries and complaints.</div><div></div><div><br>
Essential Duties and Responsibilities:</div><div></div><div><br>
General Duties:</div><div><ul><li>
Responsible for supervising the Spa Therapists and Spa Specialists in terms of service and standard of operations.</li><li>
Perform all spa treatments to the highest standard and in accordance with standard operating procedures.</li><li>
Create and update standard operating procedures and treatment protocols for all Spa treatment and service related areas.</li><li>
Create and monitor checklists for operations.</li><li>
Perform opening and closing procedures according to the shift.</li><li>
Inspect treatment rooms and associated areas (e.g. pantry) at the start of the shift and before each treatment to ensure that the set-up of treatment rooms is in accordance with established standards and to ensure that there is an adequate supply of guest amenities, towels, facial robes and other supplies.</li><li>
At the close of operating hours, inspect to ensure that Spa treatment rooms are in the standard set-up and all cabinets are locked. Also, to check if the Relaxation Lounge, Changing Rooms, Kitchen and Linen Room is properly at standards and closed accordingly.</li><li>
Check and replenish amenities of the Spa areas at the start, end and if necessary during her/his shift.</li><li>
Maintain the cleanliness and hygiene of the Spa as a whole with great attention to detail so that nothing is overlooked, supporting associates that all areas are fully stocked with all items necessary to provide all services and treatments.</li><li>
Ensure the daily schedule of associates is followed and checks their standard grooming.</li><li>
Book appointments, and ensuring all needed information is recorded.</li><li>
Greet and anticipate guest needs within the Spa and exceed their expectation at every opportunity with the highest level of personalization.</li><li>
Be knowledgeable about and promote all services and products within the Spa, attending all necessary training courses.</li><li>
Ensure the smooth running of the Spa with clear communication with both associates and guests regarding appointments, and retail products, providing a seamless service throughout the whole Spa supporting all Spa associates with all their various roles within the department.</li><li>
Be mindful of the Spa Concierge, Spa Therapist, Spa Specialist and Spa Attendant duty schedule to ensure business needs are met and suggestions are made to the (Assistant) Spa Manager.</li><li>
Cover Spa Concierges and Spa Attendants shifts whenever necessary.</li><li>
Check the condition of the Spa facilities and equipment and reports any damage immediately to the (Assistant) Spa Manager, Assistant Director of Wellness or Director of Wellness.</li><li>
Explain benefit and procedures of the treatments to guest, providing insight and product knowledge of its active ingredients.</li><li>
Recommend cosmetic retail products properly explaining what the product is for, and what benefits the clients.</li><li>
Give lifestyle information to the guest on how to follow up the treatment back home or with an additional spa treatment.</li><li>
Upsell, cross-sell and follow-up sell of additional Spa treatments.</li><li>
Always lead by example to the rest of the Spa team promoting effective communication so as to ensure guests that there is a close team spirit and nurturing environment.</li><li>
Take a proactive approach to the management of the department, anticipating potential opportunities.</li><li>
Consistently meet the expectations and requirements of internal and external guests.</li><li>
Obtain first-hand guest information and use it for improvements in products and services.</li><li>
Acts with guests in mind; establishes and maintains effective relationships with guests and gains their trust and respect.</li><li>
Maintain effective communication within the department and ensure that the department manager is kept well informed of any problems/queries that have arisen.</li><li>
Liaise with other departments to ensure good communication and offer support.</li></ul></div><div>
Talent &amp; Culture:</div><div><ul><li>
Be responsible for the training, and guidance of the Spa Therapists and Spa Specialists in all aspects of the Spa duties and overseeing the treatment rooms, social house, bathhouses and changing room standards ensuring all associates are performing up to the standard and highly motivated.</li><li>
Maintain departmental records with respect to associate and training issues, associate development issues and departmental communication issues.</li><li>
Ensure the Spa Therapists and Spa Specialists paperwork i.e. guest health checks are completed, and updated and product sales, and commissions are recorded accurately and in a timely manner.</li><li>
Participate in interviews process alongside with the Talent &amp; Culture for potential new associates as and when required.</li><li>
Carry out one to one, assist performance appraisals and reviews for all relevant associates on a regular basis ensuring that the hotel&rsquo;s succession planning is upheld.</li><li>
Be responsible for the welfare and motivation of associates making use of the information obtained through the annual Sense of Engagement Surveys, appraisals and frequent one to one chats.</li></ul></div><div>
Financial &amp; Commercial:</div><div><ul><li>
Coordinate the professional stock inventory and follows up on pending issues with the support of a logging system. Submits report to Cost Control, (Assistant) Spa Manager, Assistant Director of Wellness or Director of Wellness.</li><li>
Achieve the agreed commercial targets at the Spa through the planned coordinated development of the facility.</li><li>
Establish and ensure a cost-effective wage structure based on productivity and efficiency.</li><li>
Be responsible for motivating and driving sales and establishing targets, which are realistic and achievable.</li><li>
Be alert for potential opportunities to improve service, and profitability within the Spa.</li></ul></div><div>
Administrative/Operational:</div><div><ul><li>
Maintain and implement the reporting procedures and control system established by the Hotel.</li><li>
Ensure that the Health and Safety Policy and Procedures are implemented and monitored in particular with relation to cleanliness and hygiene.</li><li>
Test and feedback on performance to ensure consistent compliance with standards.</li><li>
Deal with problems, enquiries and complaints from Spa clientele.</li><li>
Attend relevant HOD meetings in the absence of the (Assistant) Spa Manager, Assistant Director of Wellness or Director of Wellness.</li></ul></div><div>
Sales &amp; Marketing:</div><div><ul><li>
Together with the (Assistant) Director of Wellness, develop concept-planning, the menu of services, retailing, merchandising, marketing and product development at the Spa/Fitness Suite.</li><li>
Effectively integrate the Spa within the Asaya Marketing Strategy and ensure ongoing representation of the Spa, both internally and externally.</li><li>
Ensure that the members are kept informed of all the activities and development at the Spa, both in the form of internal and external advertising.</li><li>
Personally network at all levels with individuals from both inside and outside the company structure for the further development of the Spa.</li><li>
Be aware of innovations within the industry and consider their worth at the Spa.</li></ul></div><div>
Standard Responsibilities:</div><div><ul><li>
Comply and adhere to the Rosewood company policies.</li><li>
Take on other tasks in addition of the ones stated, in a reasonable framework.</li><li>
Be a &ldquo;brand ambassador&rdquo; at all times and ensure brand integrity and clarity are always maintained.</li><li>
Maintain an understanding of the spa industry and spa philosophy (emotional, physical, nutrition, skin health, community.)</li><li>
Understand that as a representative of Asaya they will maintain a healthy, fit appearance and a positive attitude.</li><li>
Model the Company&rsquo;s culture, vision, mission, and core values at all times.</li><li>
Be mindful of and active in a Spa &amp; Wellness lifestyle, and strive to inspire wellness-focused change in others.</li><li>
Maintain personal grooming and appearance according to the standards.</li><li>
Maintain a positive attitude toward guests, co-workers, subordinates, and hotel management. Avoid engaging in gossip or any dialogue that may diminish the direction and goals of the hotel and the hotel group.</li></ul></div><div>
CONFIDENTIALITY:</div><div><ul><li>
Whilst working for the company there will be access to a wide variety of confidential information concerning the company, guests and associates. It is vital that all such information remains confidential and must not be disclosed to anyone outside the company, guests and associates unless otherwise stated.</li></ul></div><div>
HEALTH &amp; SAFETY:</div><div><ul><li>
Be aware of and comply with safe working practices as laid down under the Health and Safety rules, regulations and procedures as applicable to your place of work. This will include your awareness of any specific hazards at your workplace.</li><li>
The wearing of appropriate protective clothing provided by or recommended by the Company will be obligatory.</li><li>
Report any defects in the building, plant or equipment according to hotel procedure.</li><li>
Ensure that any accidents to associate, guests or visitors are reported immediately in accordance with correct procedures.</li><li>
Attend Statutory Fire, Health &amp; Safety training and be fully conversant with and abide by all rules concerning Fire, Health &amp; Safety.</li><li>
Be fully conversant with:</li><li><ul><li>
Regulations</li><li>
Risk Assessments for your department</li><li>
Hotel Fire &amp; Bomb Procedures</li></ul></li></ul></div><div>
OTHER:</div><div><ul><li>
The above description is not to be regarded as exhaustive. Other tasks and responsibilities of a broadly comparable nature may be added on a temporary or permanent basis, as appropriate.</li><li>
As the hotel&rsquo;s level of business varies considerably, there is a need for flexibility in attitude, approach and working hours.</li></ul></div>
</div></div></div></div></div><div><div><div><h3 class="jobSectionHeader"><b>About Us</b></h3></div><p><br>
</p></div><div><div><div><div>Housed in two striking towers inspired by the coral reefs in the seas surrounding Qatar, Rosewood Doha and Rosewood Residences Doha will consist of an ultra-luxury hotel with 185 exquisite guestrooms and sumptuous suites, 173 serviced apartments for longer-term stays and 300 residences available for purchase. The hotel will be one of the city&rsquo;s most dynamic culinary destinations with a collection of eight innovative outlets, including a bistro, lobby lounge, coffee shop/deli, three specialty restaurants, cigar lounge and a lifestyle entertainment lounge. Featuring a 1,500-square-meter ballroom, the property will showcase multiple private event venues, anchored around sleek interiors and state-of-the-art technology, which will transform ordinary events into the extraordinary. The hotel will also introduce Sense, A Rosewood Spa, offering total discretion and relaxation, along with a fitness center featuring state-of-the-art training equipment. Rosewood's signature Manor Club executive lounge concept will soar to new heights in Qatar and offer Club Room and Suite guests curated services with added convenience and privacy. Rosewood Residences Doha will also introduce 300 for-sale residential apartments, catering to global citizens who crave a lifestyle of authenticity fused with modern luxury. The residences will be complete with bespoke amenities, facilities and services to create the world&rsquo;s pinnacle of private luxury living and contemporary style in Qatar.</div></div></div></div></div></div>

IZIL Beauty

<p>Job Title: Spa Supervisor</p><p>Department: Spa &amp; Retail Store</p><p>Reports To: Store &amp; Spa Manager</p><p>Role Overview</p><p>The Spa Supervisor plays a crucial leadership role, ensuring the smooth daily operations of the spa</p><p>while delivering exceptional customer service. This position involves supervising spa therapists, front-</p><p>of-house staff, spa receptionists, and attendants. The Spa Supervisor acts as the key link between</p><p>therapists and the spa manager and is responsible for maintaining high standards of treatments,</p><p>training staff, and optimizing spa profitability.</p><p>Key Responsibilities</p><p>Operational Management</p><p> Develop and enforce Spa Standard Operating Procedures (SOPs) to maintain high-quality</p><p>service.</p><p> Oversee spa treatments, ensuring they comply with company standards and legislation.</p><p> Assist in payroll duties, attendance tracking, and scheduling staff shifts.</p><p> Manage bookings, payments, and consultation processes to enhance the guest experience.</p><p> Assist the Spa Manager in stock control, including weekly and monthly inventory checks.</p><p> Monitor spa equipment and materials, ensuring proper use and maintenance.</p><p> Handle store-related tasks as required, ensuring seamless coordination with inventory and</p><p>product management.</p><p>Guest Experience &amp; Customer Relations</p><p> Ensure guests receive a high standard of service, addressing inquiries and concerns</p><p>professionally.</p><p> Handle customer feedback efficiently, escalating issues where necessary to improve products</p><p>and services.</p><p> Train and mentor staff to provide an exceptional guest experience.</p><p> Promote spa services and products to enhance sales and client engagement.</p><p>Spa Supervisor</p><p>Staff Training &amp; Development</p><p> Plan, coordinate, and supervise training for all spa staff, ensuring they are proficient in various</p><p>treatments.</p><p> Provide product knowledge training and follow-up to ensure staff confidence in promoting</p><p>spa products.</p><p> Lead by example and foster a positive work environment for staff development.</p><p> Establish and maintain effective employee relations to promote teamwork and efficiency.</p><p>Health, Safety &amp; Compliance</p><p> Ensure compliance with spa security, fire, health, and safety regulations.</p><p> Monitor cleanliness and hygiene standards across all spa areas.</p><p> Oversee the proper sanitization of equipment and treatment rooms.</p><p>Qualifications &amp; Experience</p><p>Education &amp; Certifications</p><p> Diploma or certification in massage therapy, body treatments, or beauty therapy from a</p><p>recognized institute.</p><p> CIDESCO/CIDTAC or equivalent qualification in spa supervision.</p><p> A management course in team leadership and customer service is a plus.</p><p>Skills &amp; Competencies</p><p> Strong leadership and communication skills.</p><p> Minimum of 3 years of supervisory experience in the spa industry.</p><p> Hands-on experience in managing day-to-day spa operations.</p><p> Knowledge of spa treatments, retail sales, and product promotions.</p><p> Proficient in computer operations for booking systems and inventory management.</p><p> Ability to work independently and as part of a team.</p><p> Strong problem-solving and decision-making skills.</p><p>Spa Supervisor</p><p>Personal Attributes</p><p> Positive Attitude: Maintains an approachable and professional demeanor.</p><p> Customer-Focused: Passion for providing a luxury guest experience.</p><p> Adaptability: Flexible to handle different work situations and responsibilities.</p><p> Professionalism: High grooming and presentation standards.</p><p> Time Management: Ability to multitask and prioritize responsibilities effectively.</p><p> Self-Motivated: Works proactively with minimal supervision.</p><p>Why Join Us?</p><p>As a Spa Supervisor, you will be a key contributor to the success of our spa, ensuring smooth</p><p>operations and an exceptional guest experience. This role offers opportunities for professional growth</p><p>and leadership development in a dynamic spa environment.</p><p>This job description outlines the key responsibilities and expectations for the Spa Supervisor role.</p><p>Additional duties may be assigned based on business needs.</p><p>Job Type: Full-time</p><p>Pay: AED7,500.00 per month</p>

Spa Supervisor -Female

Marriott International

<div><b>Additional Information</b><br>
<b>Job Number</b>25199182<br>
<b>Job Category</b>Spa<br>
<b>Location</b>Al Messila a Luxury Collection Resort &amp; Spa Doha, Um Al Saneem Street, Doha, Qatar, Qatar<br>
<b>Schedule</b>Full Time<br>
<b>Located Remotely?</b>N<br>
<b>Position Type</b> Non-Management<p></p><div><div><br>
<p><b>POSITION SUMMARY</b></p><p><br>
</p><p>Advise employees on general property information, in-house groups, policy changes, or other pertinent information. Answer questions about available services, general property information and amenities. Confirm guest first and last name and type of treatment scheduled prior to beginning treatment. Monitor and stick to time schedule throughout the day. Advise providers of last-minute changes or additions to schedule and resolve scheduling situations as needed. Promote and sell spa/salon services and retail products. Complete requisitions for additional products, supplies, or equipment. Inspect work areas and tools/equipment to ensure conformance to company standards. Notify Engineering of spa/salon maintenance and repair needs.</p><p><br>
</p><p>Assist management in hiring, training, scheduling, and motivating and coaching employees; serve as a role model. Report accidents, injuries, and unsafe work conditions to manager. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests&rsquo; service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals. Ensure adherence to quality expectations and standards; develop and implement quality improvement or corrective action plans. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.</p><p><br>
</p><p>PREFERRED QUALIFICATIONS</p>
<p>Education: High school diploma or G.E.D. equivalent.</p>
<p>Related Work Experience: At least 2 years of related work experience.</p>
<p>Supervisory Experience: No supervisory experience.</p>
<p>License or Certification: None</p><p></p><p><br>
</p></div><div></div><p><i>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</i></p><p></p><p>
The Luxury Collection Hotels &amp; Resorts, with over 120 properties in more than 35 countries, offers the promise of authentic experiences that evoke lasting, treasured memories. Our more than 100 years of experience, beginning in 1906 under the Italian CIGA brand &ndash; a collection of Europe's most celebrated and iconic properties &ndash; serves as a solid foundation as we continuously evolve to exceed the desires of the luxury traveler.<br>
</p><div>
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From legendary palaces and remote retreats to timeless modern classics, each luxury hotel and resort is a unique and cherished expression of its locale &ndash; a portal to the destination&rsquo;s cultural charms and treasures. If you are someone with an appreciation for evocative storytelling, a keen interest and passion for this destination's heritage, and a desire to deliver genuine, personalized, and anticipatory hospitality, then we invite you on our journey. In joining The Luxury Collection, you join a portfolio of brands with Marriott International. <b>Be</b> where you can do your best work, <b>begin</b> your purpose, <b>belong</b> to an amazing global team, and <b>become</b> the best version of you.</div></div></div><p></p>

<div><b>Additional Information</b><br>
<b>Job Number</b>25202274<br>
<b>Job Category</b>Spa<br>
<b>Location</b>The Westin Doha Hotel &amp; Spa, Salwa Road, Doha, Qatar, Qatar<br>
<b>Schedule</b>Full Time<br>
<b>Located Remotely?</b>N<br>
<b>Position Type</b> Non-Management<p></p><div><div><br>
<p><b>POSITION SUMMARY</b></p><p><br>
</p><p>Advise employees on general property information, in-house groups, policy changes, or other pertinent information. Answer questions about available services, general property information and amenities. Confirm guest first and last name and type of treatment scheduled prior to beginning treatment. Monitor and stick to time schedule throughout the day. Advise providers of last-minute changes or additions to schedule and resolve scheduling situations as needed. Promote and sell spa/salon services and retail products. Complete requisitions for additional products, supplies, or equipment. Inspect work areas and tools/equipment to ensure conformance to company standards. Notify Engineering of spa/salon maintenance and repair needs.</p><p><br>
</p><p>Assist management in hiring, training, scheduling, and motivating and coaching employees; serve as a role model. Report accidents, injuries, and unsafe work conditions to manager. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests&rsquo; service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals. Ensure adherence to quality expectations and standards; develop and implement quality improvement or corrective action plans. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.</p><p><br>
</p><p>PREFERRED QUALIFICATIONS</p>
<p>Education: High school diploma or G.E.D. equivalent.</p>
<p>Related Work Experience: At least 2 years of related work experience.</p>
<p>Supervisory Experience: No supervisory experience.</p>
<p>License or Certification: None</p><p></p><p><br>
</p></div><div></div><p><i>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</i></p><p></p><p>
At Westin, we are committed to empowering guests to regain control and enhance their well-being when they need it most while traveling, ensuring they can be the best version of themselves. To achieve the brand mission of becoming the preeminent wellness brand in hospitality, we need passionate and engaged associates to bring the brand&rsquo;s unique programming to life. We want our associates to embrace their own well-being practices both on and off property. You are the ideal Westin candidate if you are passionate; you are active and take pride in how you maintain your well-being; you are optimistic; you are adventurous. <b>Be</b> where you can do your best work, <b>begin</b> your purpose, <b>belong</b> to an amazing globalteam, and <b>become</b> the best version of you.</p></div></div>

Senior Spa Supervisor

<div><b>Additional Information</b><br>
<b>Job Number</b>25196268<br>
<b>Job Category</b>Spa<br>
<b>Location</b>JW Marriott Marquis City Center Doha, Conference Centre Street, West Bay, Doha, Qatar, Qatar<br>
<b>Schedule</b>Full Time<br>
<b>Located Remotely?</b>N<br>
<b>Position Type</b> Non-Management<p></p><div><div><br>
<p><b>POSITION SUMMARY</b></p><p><br>
</p><p>Advise employees on general property information, in-house groups, policy changes, or other pertinent information. Answer questions about available services, general property information and amenities. Confirm guest first and last name and type of treatment scheduled prior to beginning treatment. Monitor and stick to time schedule throughout the day. Advise providers of last-minute changes or additions to schedule and resolve scheduling situations as needed. Promote and sell spa/salon services and retail products. Complete requisitions for additional products, supplies, or equipment. Inspect work areas and tools/equipment to ensure conformance to company standards. Notify Engineering of spa/salon maintenance and repair needs.</p><p><br>
</p><p>Assist management in hiring, training, scheduling, and motivating and coaching employees; serve as a role model. Report accidents, injuries, and unsafe work conditions to manager. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests&rsquo; service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals. Ensure adherence to quality expectations and standards; develop and implement quality improvement or corrective action plans. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.</p><p><br>
</p><p>PREFERRED QUALIFICATIONS</p>
<p>Education: High school diploma or G.E.D. equivalent.</p>
<p>Related Work Experience: At least 2 years of related work experience.</p>
<p>Supervisory Experience: No supervisory experience.</p>
<p>License or Certification: None</p><p></p><p><br>
</p></div><div></div><p><i>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</i></p><p></p><p>
Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of &ldquo;Wonderful Hospitality. Always.&rdquo; by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that&rsquo;s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. <b>Be</b> where you can do your best work,<b> begin</b> your purpose, <b>belong</b> to an amazing global team, and <b>become</b> the best version of you.<br>
</p><div>
</div><div>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you&rsquo;re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand&rsquo;s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you&rsquo;ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That&rsquo;s The JW Treatment&trade;. In joining JW Marriott, you join a portfolio of brands with Marriott International. <b>Be</b> where you can do your best work, <b>begin</b> your purpose, <b>belong</b> to an amazing global team, and <b>become</b> the best version of you.</div></div></div><p></p>

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