spa supervisor

Minor Hotels

<div>
 
 The driving force behind a vibrant network of spas, MSpa International develops and manages unique spa concepts tailored for the Anantara Spa, AVANISPA, Mandara Spa, Aequalis and Balance brands worldwide.
 
 
 
 
 
 
 Job Description
 
 
 
 
 You will assist in the oversight of the daily operations of the spa, and ensure guest expectations are exceeded and satisfaction is maximised.Your duties will include, but are not limited to preparing the team member schedule, handling personnel issues, and ensuring that the working environment is both professional and comfortable for all team members. You will need to exercise creativity in designing special offers, up selling treatments, and retail items in the spa. Additionally you will be required to support team member sin the reception area when needed.
 
 
 
 
 
 
 Qualifications
 
 
 
 
 &bull; Bachelors degree in any related field
 
 
 &bull; Minimum of 3 years experience in the hospitality industry
 
 
 &bull; Good computer &amp; presentation skills
 
 
 &bull; Advanced English language ability and knowledge of other languages would be an advantage
 
 
 &bull; Excellent customer service and leadership skills
 
 
 
</div>

Spa Supervisor

Marriott International

<div>Additional Information 
Job Number25194193 
Job CategorySpa 
LocationThe St. Regis Red Sea Resort, Ummahat Island 1, Red Sea, Saudi Arabia, Saudi Arabia 
ScheduleFull Time 
Located Remotely?N 
Position Type Non-Management<div><div> 
POSITION SUMMARY 
Advise employees on general property information, in-house groups, policy changes, or other pertinent information. Answer questions about available services, general property information and amenities. Confirm guest first and last name and type of treatment scheduled prior to beginning treatment. Monitor and stick to time schedule throughout the day. Advise providers of last-minute changes or additions to schedule and resolve scheduling situations as needed. Promote and sell spa/salon services and retail products. Complete requisitions for additional products, supplies, or equipment. Inspect work areas and tools/equipment to ensure conformance to company standards. Notify Engineering of spa/salon maintenance and repair needs. 
Assist management in hiring, training, scheduling, and motivating and coaching employees; serve as a role model. Report accidents, injuries, and unsafe work conditions to manager. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests&rsquo; service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals. Ensure adherence to quality expectations and standards; develop and implement quality improvement or corrective action plans. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors. 
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: At least 2 years of related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None 
</div><div></div>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
Combining timeless glamour with a vanguard spirit, St. Regis Hotels &amp; Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</div></div>

Feels Beauty Lounge and Spa

We are looking for a strong and confident employee who can professionally manage staff, communicate elegantly with clients, and has experience in the salon industry.Requirements:&#10004; Fluent in English and Fresha experience&#10004; Strong marketing skills with the ability to attract new clients&#10004; Responsible, trustworthy, and reliable&#10004; Excellent administrative and organizational skillsTo apply, please send your CV to 0561228118.Job Type: Full-timePay: From AED3,000.00 per month

FEMALE Spa Supervisor

six senses

<div>As Spa Supervisor, I will fully comprehend the vision of Six Senses to help people reconnect with themselves, others and the world around them and our values of local sensitivity and global sensibility, crafted experiences, emotional hospitality, responsible and caring, fun and quirky and pioneering wellness.
Sustainability, Wellness and Out of the Ordinary experiences are at the core of everything we do at Six Senses. I will safeguard these pillars and ensure full knowledge and active participation of all our brand initiatives.
As Spa Supervisor, I will assume full responsibility for the efficient operation in the following:
Check and assist with the setup of daily operations of the spa according to Six Senses Spa standards, in conjuction with the Spa Manager.
Make, reconfirm and verify guest bookings and manage guest requests. Conduct service recovery as per brand standards where required.
Ensure the cleanliness and hygiene of the reception area and spa concentrating on front of house areas.
Upkeep Six Senses guidelines and standards of service and operation. My performance benchmarks are maintained and exceeded.
Strictly adhere to LQA standards and guest comments.
Qualifications
To execute the position of Spa Supervisor, I must have the required qualifications, technical skills and experience in a similar role in luxury hotels with proven results and includes the following:
Diploma or equivalent and at least 2 years&rsquo; experience in a similar luxury spas and health clubs with proven references. Hospitality diploma/degree from a recognized hospitality school is preferred.
Technical skills include MS Office &ndash; Word, Excel, PowerPoint and Outlook. I keep myself updated with the latest trends in fitness and wellness.
Fluent in English language.
The above is intended to provide an overview of the role and responsibilities for a Spa Supervisor, at Six Senses The Palm Dubai It is not and does not infer that the above is an inclusive and/or exhaustive list of the duties and responsibilities inherent to the position.
Six Senses The Palm Dubai is an equal opportunity employer. This policy applies to all terms and conditions of employment.
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.</div>

Spa Supervisor-Six Senses The Palm Dubai

Omorfia Group

<div>
 
 
 Open Position - Al Dhafra, Abu Dhabi
 
 
 
 
 
 
 
 Role Overview:
 
 
 
 We are seeking a motivated and experienced
 
 FemaleSalon Supervisor
 
 to oversee daily operations, manage staff, and ensure exceptional customer service. The role requires strong leadership, organizational skills, and hands-on knowledge of salon services.
 
 
 
 
 
 
 Key Responsibilities:
 
 
 <ul>
 <li>
 Supervise day-to-day salon operations and ensure smooth workflow.
 </li>
 <li>
 Lead, motivate, and manage the salon team to achieve performance and service standards.
 </li>
 <li>
 Handle staff scheduling, attendance, and training support.
 </li>
 <li>
 Ensure excellent customer service and handle client feedback or concerns professionally.
 </li>
 <li>
 Monitor salon cleanliness, hygiene, and adherence to brand standards.
 </li>
 <li>
 Track inventory, manage stock levels, and coordinate with suppliers.
 </li>
 <li>
 Support the Salon Manager in achieving sales and service targets.
 </li>
 </ul>
 
 
 Requirements:
 
 
 <ul>
 <li>
 Minimum 2&ndash;3 years&rsquo; experience in a supervisory role within a salon/spa/beauty industry.
 </li>
 <li>
 Strong leadership and people management skills.
 </li>
 <li>
 Excellent communication skills in English (Arabic is a must).
 </li>
 <li>
 Customer-oriented with problem-solving abilities.
 </li>
 <li>
 Knowledge of salon services and beauty trends preferred.
 </li>
 </ul>
 
 
 
 
 
 Salary Range - AED 5,000-7,500
 
 
</div>

Branch Incharge

Glen Ivy Hot Springs Inc

<div>The Resort Supervisor will help to oversee and nurture the experience of all Glen Ivy guests, from the initial greeting to the farewell. He or she will manage the daily work habits and operations of a portion of the following areas; Bath House and Bath House Hosts, the spa facility, the Spa Hosts maintaining its cleanliness, Grotto, Club Mud and the Grotto/Mud Hosts.
About Glen Ivy:
We pride ourselves on being everyone&rsquo;s resort. A destination like no other. Whatever you come for: a day with friends or family, a wellness escape, top therapeutic treatments, healthy food or our beautiful pools and lush landscape, the team at Glen Ivy&reg; guarantees to make your day special, seamless and above all unforgettable.
Benefits/Perks at Glen Ivy:<ul><li>
Resort privileges- employees get in for free!</li><li>
Friends and Family Resort rate</li><li>
50% off services</li><li>
30% off retail</li><li>
Birthday gift card</li><li>
12 weeks of summer giveaways</li><li>
Paid sick time</li><li>
1.5 pay on select holidays</li><li>
Medical/Dental/Vision/Life insurance (FT/PT only)</li><li>
401k benefits</li></ul>
Hours of operation:<ul><li>
Monday-Sunday 9am-5pm (November- April)</li><li>
Monday-Thursday 9am-5pm/ Friday -Sunday 9am-9pm (May- October)</li></ul>
Please note that employees will be scheduled prior to and after opening/closing operating hours
Experience: 1+ year hospitality supervisor/management experience preferred
Essential Duties &amp; Responsibilities:
General:<ul><li>
Maintain appropriate decorum, appearance and professionalism at all times.</li><li>
Inform Spa&rsquo;s guest of products available for retail sale.</li><li>
Educate our guest on the benefits of both the product and the service they are receiving.</li><li>
Schedule and facilitate staff meetings as needed.</li><li>
Communicate with the Spa Manager in regards to equipment shortages, scheduling errors and Compensation errors.</li><li>
Follow all company policies, procedures, and safety requirements.</li><li>
High attention to quality, detail, teamwork and customer service.</li><li>
Maintaining Glen Ivy&rsquo;s standard for excellence in the spa industry.</li><li>
Build Positive Relationships.</li><li>
Give each and every Glen Ivy guest 100% of yourself during their time with you.</li><li>
Create a Glen Ivy Experience for them.</li><li>
Create an environment that provides a Quality Experience for every guest.</li><li>
Ensure a fun atmosphere.</li><li>
Assist in training and motivating staff to assure for a high level of guest experience.</li><li>
Assist in ensuring that all staff is in compliance with all established standards and expectations of Glen Ivy as detailed in the
employee handbook including timekeeping responsibilities, attendance, dress code, etc.</li><li>
Assure attendance at the pre-shift meeting for all opening staff. If staff isn&rsquo;t scheduled for AM preshift, communicate any
happenings to PM Staff.</li><li>
Assure that Glen Ivy Hot Springs Spa is known as a leader in the industry for attention to detail and commitment to
cleanliness, neatness and being orderly.</li><li>
Maintain clear and consistent communications with other department Managers as well as Hosts.</li><li>
Document and address any disturbance, hazardous condition, or safely issue throughout the day.</li><li>
Follow all company guidelines, procedures, and safety requirements.</li><li>
Pay high attention to quality, detail, teamwork and guest service and hold employees accountable.</li><li>
Work in any other position across property as necessary.</li><li>
Retain service, product and program knowledge.</li><li>
Assure that all outdoor areas (excluding F/B BOIH and landscaping) are clean, organized, stocked with sufficient supplies,
and free from hazards and safety issues at all times.</li><li>
Responsible for creating a welcoming and elevating experience for all guests of Glen Ivy Hot Springs by engaging individual
guests during the course of their day.</li><li>
Create and develop programs/ideas to promote stronger emotional connections with our guests</li><li>
Work closely with Trainers/Educators in developing ongoing training programs; &ldquo;document the magic&rdquo; so that we can
replicate the experience.</li><li>
To develop and implement an overall structure and plan that is proactive in nature and aggressively engages our guests.</li><li>
Assist in managing and motivating team to meet/exceed daily, weekly and monthly sales goals.</li><li>
Maintain knowledge of current sales/retail trends/spa services and share within team/company</li><li>
Works with staff on ensuring guests feel welcome and our number one priority.</li><li>
Communicate needs to Employees services, interview potential staff and complete necessary paperwork to fill open
positions.</li><li>
Assist with inter-department compliance issues, with the assistance of employee services manager.</li><li>
Help to oversee monthly physical inventories. Ensure all inventories in Guest Service areas and store rooms are managed
appropriately to minimize shrinkage.</li><li>
Ensure staff is able to take proper lunch breaks and provide coverage as needed for Breaks.</li><li>
Enforce proper uniform procedures.</li><li>
Maintain a consistent presence and spirit of service.</li><li>
Recognize and develop talent.</li><li>
Collaborate with all Departments.</li><li>
Assist in other operations departments as a manager on duty and work closely with all operations leaders.</li><li>
Determine guest&rsquo;s needs, expectations and satisfaction to resolve conflicts and complaints as they arise.</li><li>
Respond to guest concerns in a professional and compassionate manner. Handle the situation in a way that the guest is
satisfied with the resolution, and is reasonable in relation to the severity of the complaint.</li><li>
Assist and serve guests and team members in a sincere and courteous manner.</li><li>
Ensure that shift duties are being followed and completed in a daily basis in all areas.</li><li>
Constantly work to maximize revenues by initiating strategies that encourage the up selling of services and amenities.</li><li>
Monitor and report guest count throughout the day and recommend/make adjustments to staffing levels as needed.</li><li>
The Club Mud &amp; Grotto:</li><li>
Responsible for the daily operations of Club Mud and Grotto</li><li>
Responsible for the performance and quality of Club Mud and Grotto, as indicated by guest experience and survey
comments.</li><li>
Manage staff and schedule employees to up sell on property by performing walk-through and doing demos.</li><li>
These two areas of Glen Ivy are signature pieces of the overall guest experience, it is imperative the Hosts operate the
department at a level reflective of Glen Ivy&rsquo;s high standard for guest service and overall performance.</li><li>
An essential function of the Grotto and Club Mud Host is to be an advocate for the needs both staffing and maintenance of
the department to ensure proper operation and flow is maintained at a high level of performance.</li><li>
Assisting in any activity deemed necessary for the normal operations of the Grotto/ Club Mud</li><li>
Be a role model for Grotto and Club Mud team proper behavior, attitude and work ethic.</li><li>
Assist with the communication processes to and from the team.</li><li>
Provide support for the team so they can be effective in their job.
Resort Hosts:</li></ul><ul><li>
Ensure that employees maintain a safe, enjoyable, fun and relaxing guest experience for all Glen Ivy guests.</li><li>
Work on procedures and ensure staff to exceed our guest&rsquo;s expectations.</li><li>
Guest survey comments and feedback regarding the spa host related areas are maintained at 70% or above Exceeds
Expectations.</li></ul><ul><li>
Proactively assure that Spa grounds and Spas free of trash; empty trash cans regularly, pick up trash from Spa grounds throughout the day.</li><li>
The spa must be photo ready at all times.</li><li>
Respond to requests for stock, clean-up, first aid and other assigned and unassigned duties in a timely and professional
manner as needed or ensure that radio calls are answered promptly and professionally.</li><li>
Properly report guest injuries through guest injury reports.</li><li>
Be diligent and aware of alcohol consumption, outside food and beverages, security issues, cell phone usage and lost and
found items.</li><li>
Have a high visibility on the outside of the property and to our guests.
Bath House:</li></ul><ul><li>
Ensure that all items listed on the Bath House Checklists are being done consistently.</li><li>
Report any needs for deep cleaning to the cleaning company.</li><li>
Ensure that maintenance related items are communicated through Net Facilities.</li><li>
Review linen levels and ensure they are appropriate and there is enough stock for the day. Connect with Linen Company if
levels need to be adjusted.</li><li>
Ensure that all safety related items are addressed swiftly and with caution.</li><li>
Ensure laundry area is kept safe, clean and swept.</li><li>
Ensure that towels are kept organized and in the proper place.</li><li>
Maintain overall appearance and organization of the bath house and laundry area.</li><li>
Opening Shift:</li></ul><ul><li>
Adhere to the checklists and ensure that tasks are consistently completed.</li><li>
Check the Call Out line and forward messages to the proper areas. Record call outs for the closing report and address
staffing issues as needed.</li><li>
Conduct a thorough property check to ensure that all areas are preparing for opening.</li><li>
Check in with opening staff and address any challenges and issues in each area.</li><li>
Check property for Maintenance, housekeeping, safety issues and address immediately. Ensure property is in compliance
with all Health and Safety Codes prior to opening.</li><li>
Address any closures or delay in operation of equipment or amenities. Determine how it will affect the
operation and address it in a manner that upholds company standards and policies.</li><li>
Lead the morning kick-off meeting. Prepare staff for the day ahead in a manner that is positive and that encourages
camaraderie and a builds a cohesive team environment. Personalize the meeting to reflect current challenges and
opportunities.</li><li>
Assure that there are sufficient linens for the day</li></ul><ul><li>
Assure that all areas are properly staffed, that all maintenance items are assigned and addressed in a timely manner, and that Spa buildings and grounds are immaculately clean and presentable.</li><li>
Report any operational challenges that require a change in normal procedure and ensure that it is effectively communicated to all departments and staff.</li><li>
Communicate closely with the Closing Manager in order to have a seamless handoff.</li><li>
Ensure follow through on all unresolved issues and communicate all guest service and operational challenges.</li><li>
Report sales initiatives and trends from the morning and assist the Closing Guest Experience Manager in preparing a plan to
maximize revenues and guest satisfaction for the remainder of the day.
Closing Shift:</li></ul><ul><li>
Adhere to checklists and ensure that tasks are consistently completed.</li><li>
Ensure that the closing staff in each department checks out with you prior to leaving their areas and that all duties have
been completed.</li><li>
Ensure that there are sufficient operating linens for the following day.</li><li>
Ensure that all cash drawers are closed and balanced each evening and report any discrepancies to accounting immediately.</li><li>
Ensure that all Grotto Classes are closed for the day.</li><li>
Complete the Closing report each evening and distribute via email to the leadership team. Ensure that the report is
accurate and sufficiently represents the happenings of the day and all items of importance.</li><li>
Ensure that the property is tidy, all inventory and supplies are stored properly, all areas are locked and secured, and all
closing tasks have been completed prior to exiting the property.</li><li>
Follow up on any operational challenges and issues to ensure that they are addressed promptly.</li><li>
Ensure the property is closed to open.</li></ul></div>

Resort Operations Grotto Supervisor

Almanqala construction and recon

Spa ManagerTo take responsibility/ownership in providing a memorable experience for the guest and fulfil the duties as a Spa Manager and team member at the Spa. To have a clear understanding of, and work in line with all related standards, core values, visions and goals To oversee spa treatment and services operations and recommend and implement strategies to achieve performance targets.Job Type: Full-timeLanguage:<ul><li>English (Preferred)</li><li>Thai (Preferred)</li></ul>Job Types: Full-time, PermanentPay: QAR5,000.00 - QAR10,000.00 per month

SPA MANAGER

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Resort Operations Grotto Supervisor

SPA MANAGER