spa supervisor

Mandarin Oriental Hotel Group

<div>Spa Supervisor

Mandarin Oriental Muscat is looking for a Spa Supervisor to join our Spa team.

Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.

Mandarin Oriental is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognized for creating some of the world&rsquo;s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.

Mandarin Oriental Muscat

Situated in a prime beachfront location, Mandarin Oriental, Muscat is a chic urban resort that offers 150 stylishly appointed guestrooms and suites, five restaurants and bars, a lush Spa at Mandarin Oriental, and an outdoor swimming pool. The hotel features a one-of-a-kind ballroom boasting spectacular views of the Arabian Sea as well as a variety of banquet and meeting spaces to accommodate social and business events.

For those seeking a luxury living experience in one of Muscat&rsquo;s most desirable districts, an exclusive collection of 155 Residences at Mandarin Oriental combine the Group&rsquo;s legendary service, world-class amenities and sweeping sea or mountain views.

Responsibilities
<ul>
<li>Support company&rsquo;s philosophy and company culture through the use of Pillars of Legendary Quality Experiences &amp; Forbes on a daily basis to ensure Guest Satisfaction and the achievement of our Mission Statement</li>
<li>Support company&rsquo;s philosophy and company culture through the use of Guiding Principles and D.E.L.I.G.H.T. as part of ensuring Guest Satisfaction and the achievement of our Mission Statement.</li>
<li>Performing as all spa &amp; wellness treatments to guests in a professional and pleasant manner.</li>
<li>Will perform as a professional, with a friendly business attitude and conduct all duties and responsibilities as required by the position or assigned by the Manager.</li>
</ul>
Training
<ul>
<li>Conduct regular refresher trainings for all spa therapists.</li>
<li>Ensure all Spa Therapists are kept up to date with treatment knowledge and any changes that are made.</li>
<li>Assist with all suppliers&rsquo; trainings i.e MOHG signature therapies. Aromatherapy Associates and Biologique Recherche &amp; Maison D Asa</li>
<li>Create in liaison with the Spa Manager an education program for Hotel Colleagues in order to create an awareness within the hotel</li>
<li>Complete treatment log and update on a monthly basis following the monthly trainings.</li>
<li>Create monthly training plan in liaison with the Manager</li>
<li>Update monthly training plans and Departmental Learning Check Lists on monthly basis</li>
<li>Conduct product knowledge (module 4) for all Spa Concierge and Spa Attendants</li>
<li>Complete Group Spa Training and on the job training with Spa Team.</li>
<li>Complete the Hotel Train the Trainer Course</li>
<li>Conduct Induction trainings for Modules 3, 4-15 including all treatments, Massage Face, Wraps, Treatment Additions and New Life</li>
<li>Conduct SOP training with therapists to ensure consistency within the spa treatments team</li>
<li>Create &amp; Amend SOPs as required in the current operations.</li>
</ul>
Sales and Marketing
<ul>
<li>Develop New Promotions in liaison with the Spa Manager</li>
<li>Update the Therapist Team with new Spa promotions</li>
<li>Conduct press interviews as and when necessary</li>
</ul>
People &amp; Culture
<ul><li>Conduct therapist reviews in conjunction with the Spa Manager</li>
<li>Trades test prospective therapists&rsquo; candidates</li>
<li>At the end of the Hotel Orientation Day Spa Supervisor will visit the Hotel Orientation and have a brief meeting with the staff members and pass them spa colleague manual and uniform and training plan for the coming weeks</li>
<li>Attend regular job fairs regarding employment</li>
<li>Conduct regular one to ones with all therapists</li>
</ul>
Operation
<ul>
<li>Review Treatment room checklists to ensure that they are being completed and up to date.</li>
<li>Coordinate therapist treatments to accommodate guests who may have contra-indications and the spa treatment may need to be altered</li>
<li>Check the visual book to ensure all treatments are in line with therapists allocations</li>
<li>Create therapists rotas and implement into Spa soft on a monthly basis</li>
<li>Oversee back of house operations including: treatment rooms and preparation room</li>
<li>Conduct room checks: trolley, closets, room and equipment maintenance</li>
<li>Update therapists task lists</li>
<li>Update therapists&rsquo; monthly jobs and ensure that they are being carried out and checked correctly</li>
<li>Report any maintenance issues in the treatment rooms or to do with treatment equipment.</li>
<li>Review Engineering requests have been dealt with on a daily bases and the Spa is in good working order</li>
</ul>
Manager on Duty

The Spa Supervisor will be on MOD duty approximately 15 days per month. During this time they will:
<ul>
<li>Review daily bookings for treatments</li>
<li>Conduct hourly walkthroughs of entire spa to review operational status of the spa</li>
<li>Discipline staff as and when is necessary following the progressive disciplinary procedures outlined in the P&amp;C Manual</li>
<li>Review and complete MOD checklist</li>
<li>Conduct daily briefings &amp; Attend weekly MOD meeting</li>
</ul>
Customer Relations
<ul>
<li>Assist with guest complaints</li>
<li>Handling of guest complaints in regards to therapists</li>
<li>Attend monthly planning meeting with Spa Manager to review past months training plan, therapist performance, training checklist log and to review next months training plan.</li>
</ul>
Meetings
<ul>
<li>Be a part of the monthly spa staff meeting</li>
<li>Write up departmental meeting minutes and update all on any issues that may arise</li>
<li>Conduct therapist meeting in liaison with Treatment Manager to address: SOPS, treatments, training plan, scheduling and concerns of team members</li>
<li>To attend the hotels operations meeting when required</li>
<li>Conduct every three months a one on one individual meeting with the therapists to check on the therapists challenges and aspirations</li>
</ul>
Inventory
<ul>
<li>Complete purchase requisitions for professional stocks monthly to ensure there is always sufficient stock to complete all services as per the SOP.</li>
<li>Stock count all stock for all professional products used in the spa twice per month</li>
<li>Ensure that all stocks are placed into storage and a stock rotation system is implemented</li>
<li>Assist Spa Manager in evaluating current products and new product lines for professional use.</li>
</ul>
Reports
<ul>
<li>Revision &amp; Completion of the KPI (Statistics &amp; Forecast report) report on a monthly basis</li>
<li>Update the therapist incentive &amp; tips submission on last day of each month. Ensure submissions are complete.</li>
<li>Motivating the therapists team</li>
</ul>
Our commitment to you
<ul>
<li>Learning &amp; Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously.</li>
<li>MOstay. When you work as hard as our colleagues do, it&rsquo;s important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones.</li>
<li>Heath &amp; Colleague Wellness. Finding the right work-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally.</li>
<li>Retirement Plans. When you show commitment to us, we reciprocate. We offer different retirement plans depending on the length of your service and your role.</li></ul></div>

Spa Supervisor

Mandarin Oriental

<div>
 Mandarin Oriental Muscat is looking for a
 
 Spa Supervisor
 
 to join our
 
 Spa
 
 team.
 
 
 Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.
 
 
 Mandarin Oriental is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognized for creating some of the world&rsquo;s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.
 
 
 
 Mandarin Oriental Muscat
 
 
 
 Situated in a prime beachfront location, Mandarin Oriental, Muscat is a chic urban resort that offers 150 stylishly appointed guestrooms and suites, five restaurants and bars, a lush Spa at Mandarin Oriental, and an outdoor swimming pool. The hotel features a one-of-a-kind ballroom boasting spectacular views of the Arabian Sea as well as a variety of banquet and meeting spaces to accommodate social and business events.
 
 
 For those seeking a luxury living experience in one of Muscat&rsquo;s most desirable districts, an exclusive collection of 155 Residences at Mandarin Oriental combine the Group&rsquo;s legendary service, world-class amenities and sweeping sea or mountain views.
 
 
 
 Responsibilities
 
 
 
 <ul>
 <li>
 Support company&rsquo;s philosophy and company culture through the use of Pillars of Legendary Quality Experiences &amp; Forbes on a daily basis to ensure Guest Satisfaction and the achievement of our Mission Statement
 </li>
 <li>
 Support company&rsquo;s philosophy and company culture through the use of Guiding Principles and D.E.L.I.G.H.T. as part of ensuring Guest Satisfaction and the achievement of our Mission Statement.
 </li>
 <li>
 Performing as all spa &amp; wellness treatments to guests in a professional and pleasant manner.
 </li>
 <li>
 Will perform as a professional, with a friendly business attitude and conduct all duties and responsibilities as required by the position or assigned by the Manager.
 
 
 </li>
 </ul>
 
 
 Training
 
 
 
 
 <ul>
 <li>
 Conduct regular refresher trainings for all spa therapists.
 </li>
 <li>
 Ensure all Spa Therapists are kept up to date with treatment knowledge and any changes that are made.
 </li>
 <li>
 Assist with all suppliers&rsquo; trainings i.e MOHG signature therapies. Aromatherapy Associates and Biologique Recherche &amp; Maison D Asa
 </li>
 <li>
 Create in liaison with the Spa Manager an education program for Hotel Colleagues in order to create an awareness within the hotel
 </li>
 <li>
 Complete treatment log and update on a monthly basis following the monthly trainings.
 </li>
 <li>
 Create monthly training plan in liaison with the Manager
 </li>
 <li>
 Update monthly training plans and Departmental Learning Check Lists on monthly basis
 </li>
 <li>
 Conduct product knowledge (module 4) for all Spa Concierge and Spa Attendants
 </li>
 <li>
 Complete Group Spa Training and on the job training with Spa Team.
 </li>
 <li>
 Complete the Hotel Train the Trainer Course
 </li>
 <li>
 Conduct Induction trainings for Modules 3, 4-15 including all treatments, Massage Face, Wraps, Treatment Additions and New Life
 </li>
 <li>
 Conduct SOP training with therapists to ensure consistency within the spa treatments team
 </li>
 <li>
 Create &amp; Amend SOPs as required in the current operations.
 
 
 </li>
 </ul>
 
 
 Sales and Marketing
 
 
 
 
 <ul>
 <li>
 Develop New Promotions in liaison with the Spa Manager
 </li>
 <li>
 Update the Therapist Team with new Spa promotions
 </li>
 <li>
 Conduct press interviews as and when necessary
 
 
 </li>
 </ul>
 
 
 People &amp; Culture
 
 
 
 
 <ul>
 <li>
 Conduct therapist reviews in conjunction with the Spa Manager
 </li>
 <li>
 Trades test prospective therapists&rsquo; candidates
 </li>
 <li>
 At the end of the Hotel Orientation Day Spa Supervisor will visit the Hotel Orientation and have a brief meeting with the staff members and pass them spa colleague manual and uniform and training plan for the coming weeks
 </li>
 <li>
 Attend regular job fairs regarding employment
 </li>
 <li>
 Conduct regular one to ones with all therapists
 
 
 </li>
 </ul>
 
 
 Operation
 
 
 
 
 <ul>
 <li>
 Review Treatment room checklists to ensure that they are being completed and up to date.
 </li>
 <li>
 Coordinate therapist treatments to accommodate guests who may have contra-indications and the spa treatment may need to be altered
 </li>
 <li>
 Check the visual book to ensure all treatments are in line with therapists allocations
 </li>
 <li>
 Create therapists rotas and implement into Spa soft on a monthly basis
 </li>
 <li>
 Oversee back of house operations including: treatment rooms and preparation room
 </li>
 <li>
 Conduct room checks: trolley, closets, room and equipment maintenance
 </li>
 <li>
 Update therapists task lists
 </li>
 <li>
 Update therapists&rsquo; monthly jobs and ensure that they are being carried out and checked correctly
 </li>
 <li>
 Report any maintenance issues in the treatment rooms or to do with treatment equipment.
 </li>
 <li>
 Review Engineering requests have been dealt with on a daily bases and the Spa is in good working order
 
 
 </li>
 </ul>
 
 
 Manager on Duty
 
 
 
 
 The Spa Supervisor will be on MOD duty approximately 15 days per month. During this time they will:
 
 
 <ul>
 <li>
 Review daily bookings for treatments
 </li>
 <li>
 Conduct hourly walkthroughs of entire spa to review operational status of the spa
 </li>
 <li>
 Discipline staff as and when is necessary following the progressive disciplinary procedures outlined in the P&amp;C Manual
 </li>
 <li>
 Review and complete MOD checklist
 </li>
 <li>
 Conduct daily briefings &amp; Attend weekly MOD meeting
 
 
 </li>
 </ul>
 
 
 Customer Relations
 
 
 
 
 <ul>
 <li>
 Assist with guest complaints
 </li>
 <li>
 Handling of guest complaints in regards to therapists
 </li>
 <li>
 Attend monthly planning meeting with Spa Manager to review past months training plan, therapist performance, training checklist log and to review next months training plan.
 
 
 </li>
 </ul>
 
 
 Meetings
 
 
 
 
 <ul>
 <li>
 Be a part of the monthly spa staff meeting
 </li>
 <li>
 Write up departmental meeting minutes and update all on any issues that may arise
 </li>
 <li>
 Conduct therapist meeting in liaison with Treatment Manager to address: SOPS, treatments, training plan, scheduling and concerns of team members
 </li>
 <li>
 To attend the hotels operations meeting when required
 </li>
 <li>
 Conduct every three months a one on one individual meeting with the therapists to check on the therapists challenges and aspirations
 
 
 </li>
 </ul>
 
 
 Inventory
 
 
 
 
 <ul>
 <li>
 Complete purchase requisitions for professional stocks monthly to ensure there is always sufficient stock to complete all services as per the SOP.
 </li>
 <li>
 Stock count all stock for all professional products used in the spa twice per month
 </li>
 <li>
 Ensure that all stocks are placed into storage and a stock rotation system is implemented
 </li>
 <li>
 Assist Spa Manager in evaluating current products and new product lines for professional use.
 
 
 </li>
 </ul>
 
 
 Reports
 
 
 
 
 <ul>
 <li>
 Revision &amp; Completion of the KPI (Statistics &amp; Forecast report) report on a monthly basis
 </li>
 <li>
 Update the therapist incentive &amp; tips submission on last day of each month. Ensure submissions are complete.
 </li>
 <li>
 Motivating the therapists team
 
 
 </li>
 </ul>
 
 Our commitment to you
 
 
 
 <ul>
 <li>
 Learning &amp; Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously.
 </li>
 <li>
 MOstay. When you work as hard as our colleagues do, it&rsquo;s important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones.
 </li>
 <li>
 Heath &amp; Colleague Wellness. Finding the right work-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally.
 </li>
 <li>
 Retirement Plans. When you show commitment to us, we reciprocate. We offer different retirement plans depending on the length of your service and your role.
 </li>
 </ul>
</div>

<div>Company Description 
Ennismore, with its luxury brand SLS Hotels, is currently opening a magnificent project in the oasis that is The Red Sea. SLS The Red Sea is planned to open in 2025.
Introducing the newest gem of dazzling luxury to reach The Red Sea project: resort offers 150 luxurious keys, complemented by an impressive array of 7 distinct Food &amp; Beverage outlets and a rejuvenating spa sanctuary. Catering to both adults seeking a getaway and families craving connection and some adventure, this hotel brings a wonderland of extraordinary experiences to The Red Sea, providing an array of amenities and activities tailored for travelers of all ages.
This project is not for the faint at heart. At Ennismore, we are ambitious, and this project is a perfect example of that. If you are looking to make your mark as we expand further into the Kingdom of Saudi Arabia, build an exciting hotel with lots to offer, and curate the team with some of the best and brightest in the lifestyle and luxury hospitality space, this might just be the right fit for you. 
Job Description 
The Role 
As Spa Supervisor, you will be at the heart of our wellness journey, supporting the Spa Manager in leading daily operations while being on the floor to guide, coach, and inspire the team. You will ensure treatments and services are delivered flawlessly, guests feel pampered from start to finish, and every detail reflects the SLS luxury-lifestyle spirit.
Key Responsibilities<ul><li>
Support the Spa Manager in supervising daily spa operations, ensuring smooth and efficient service flow.</li><li>
Lead by example on the floor, providing hands-on support and coaching to therapists and attendants.</li><li>
Deliver warm, professional, and personalized guest service, ensuring every guest leaves rejuvenated and inspired.</li><li>
Monitor treatment quality, service standards, and guest feedback to uphold excellence.</li><li>
Assist with scheduling, team rostering, and time management to balance operational needs and guest demand.</li><li>
Oversee cleanliness, hygiene, and safety standards throughout the spa facilities.</li><li>
Support retail sales, promotions, and wellness initiatives to drive revenue.</li><li>
Assist with onboarding and training new team members, embedding SLS service standards into daily practice.</li><li>
Handle guest concerns or service recovery with professionalism and creativity.</li><li>
Act as an ambassador of wellness across the property, reflecting the SLS ethos of style, luxury, and service.</li></ul> 

Qualifications 
<ul><li>
2&ndash;3 years&rsquo; experience in spa or wellness operations, ideally in a supervisory role within luxury hotels or resorts.</li><li>
Strong knowledge of spa treatments, products, and wellness standards.</li><li>
Excellent communication, leadership, and guest service skills.</li><li>
Organized, proactive, and attentive to detail.</li><li>
Fluent in English; Arabic is an advantage.</li><li>
Passion for wellness, beauty, and delivering exceptional guest experiences.</li></ul> 

Additional Information 
.</div>

Accor

<div>Company Description 
Why work for Accor? 
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor&rsquo;s limitless possibilities.
M&ouml;venpick Hotels &amp; Resorts (MH&amp;R) is in the &ldquo;moments&rdquo; business. We&rsquo;re intimately involved in important times in our guests lives. And you never know when a moment can be made. A simple smile in the lobby can create the positivity that turns a business trip into a new business celebration. An insider tip on the best way to spend a day can make an entire holiday. A romantic dinner for two can lead to a longer term partnership.
It doesn&rsquo;t take much to make a moment. Just to be genuine. And human. And warm. And take steps to do the ordinary in an extraordinary way.
We understand that this vision cannot be achieved without great people who create and support work environments designed to produce exceptional results. 
Job Description 
The Role<ul><li>
To oversee the Recreation operations and recreation facilities of the Hotel</li><li>
To be entrepreneurial and to think beyond the boundaries is expected and not requested</li><li>
To provide service that is sincere, warm and enthusiastic, ensuring the guests&rsquo; satisfaction</li><li>
To take the time to get to know the guests and to be committed to service excellence</li></ul>
Key Deliverables and Responsibilities
Planning &amp; Organizing:<ul><li>
Coordinating purchasing for the Spa &amp; gym with the finance team as per the hotel procedures</li><li>
Plan gym activities, classes and communicate to members and guests.</li><li>
Conduct interviews for candidates in the department in conjunction with Human Resources and prepare job descriptions.</li><li>
Adhere to and monitor departmental operating expenses as per departmental budget and forecast.</li><li>
Review and monitor departmental work schedules, oversee that departmental payroll is in line with budgets.</li><li>
Regularly complete a competitor analysis and make recommendations as required</li><li>
Work with the marketing team to come up with a plan to meet sales targets.</li></ul>
Operational<ul><li>
Train and develop the recreation team in line with the departmental operating standards</li><li>
Maintain a consistent focus on improving the overall flow of the recreation operations, seeking ways to maximize and improve the operation through productivity management and energy savings programs</li><li>
To lead and support employees in the achievement of financial, operational and service delivery targets via effective organizational policy and procedural development and appropriate employee training activities</li><li>
Foster a winning, solution-oriented work environment, motivating and engaging employees to continuously deliver the best possible service and to provide feedback and suggestions</li><li>
To lead daily Recreation briefings and monthly employee meetings</li><li>
To have a complete understanding of and to adhere to M&ouml;venpick Hotels &amp; Resorts policy relating to Fire, Hygiene, Health and Safety.</li><li>
To drive the performance of the Recreation team members, including completion of performance appraisals, coaching counselling and performance management in conjunction with Human Resources</li><li>
Ensure guests are communicated with and assisted in an efficient, warm and professional manner by all team members.</li><li>
To ensure a consistently high standard of grooming is followed and by self and team</li><li>
Actively review guest comments and feedback, communicate this with the team members and implement procedures to enhance guest satisfaction</li><li>
Have full knowledge of all products and services provided by the property.</li><li>
Regularly spot check duty shift checklists to ensure tasks are completed.</li><li>
Work with Housekeeping to ensure the Recreation areas and Massage rooms are kept clean and towels are available for members and guests at all times.</li><li>
To carry out any other reasonable duties and responsibilities as assigned.</li></ul>
Administration:<ul><li>
To work closely with the Finance department to produce monthly financial reports timely &amp; accurately</li><li>
Maintain up to date member records and data base</li><li>
To review the employee schedule and annual leave plan to ensure the correct allocation of resources in order to improve member/guest satisfaction level as well as employee productivity and satisfaction</li><li>
Oversee the implementation of a training plan for all recreation team members</li><li>
Monitor and keep updated training records and schedules to ensure planning and completion is carried out as per hotel standard.</li></ul> 

Qualifications 
<ul><li>
Proven experience working as a Spa Supervisor</li><li>
CPR and First Aid certifications are advantageous</li><li>
Effective communication skills</li><li>
Exceptional customer service skills</li></ul> 

Additional Information 
Our commitment to Diversity &amp; Inclusion: 
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/ 
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS</div>

IHG Hotels & Resorts

<div><div>Health Club Operation Supervisor
<div></div><div><div>Hotel Brand: Holiday Inn
 
Location: Kuwait, Farwaniya Block 6
Hotel: Kuwait Al Thuraya City (KWIKW), Street 103, 81006
Job number: 151271<div> 
 
 
</div></div><div><div>Health Club Operation Supervisor

Do you have a passion for fitness, wellness, and exceptional guest experiences? We are looking for a Health Club Operation Supervisor to oversee daily operations, ensuring smooth service delivery, team efficiency, and a welcoming environment for our members and guests.
A little taste of your day-to-day:

Every day is different, but you&rsquo;ll mostly be:

Supervising the daily operations of the Health Club, Gym, Pool, and Spa facilities.

Leading and motivating the team of fitness instructors, lifeguards, spa attendants, and reception staff to deliver outstanding service.

Ensuring health, safety, and hygiene standards are followed in all areas (pool water checks, equipment maintenance, cleanliness).

Managing member relations&mdash;resolving concerns, handling feedback, and promoting membership retention and sales.

Coordinating staff schedules, training, and performance reviews.

Monitoring stock and equipment needs, coordinating with Engineering and Purchasing for timely support.

Supporting revenue generation through upselling memberships, spa treatments, and special promotions.

Preparing daily reports and assisting the Health Club Manager with operational planning and budgeting.
What we need from you:

Previous experience in supervising a health club, spa, or fitness facility (hospitality industry preferred).

Strong leadership and people management skills.

Knowledge of health &amp; safety regulations related to fitness, spa, and pool operations.

Excellent communication skills and customer service mindset.

Ability to work flexible hours, including weekends and public holidays.

Fluency in English; additional languages are an advantage.
What you can expect from us:

The chance to work with a global hospitality leader (IHG).

Competitive salary, service charge, and benefits.

Training, career development, and opportunities to grow within the IHG family.

A supportive team culture where your ideas and contributions are valued.</div></div></div></div></div>

Health Club Operation Supervisor

Career Land Center

<div><div>Position: Spa Supervisor
 
Location: Muscat, Oman
 
Offered by: RF &ndash; Recruiter Flow
 
Salary: USD 1,500 + Excellent Commission
 
Benefits: Full Expat Package (Accommodation, Transportation, Visa, Medical, Air Ticket)
We are hiring on behalf of a high-end wellness and hospitality client in Muscat, Oman.
We are currently looking for an experienced Spa Supervisor to lead and support a dynamic team in delivering top-quality spa services.
The ideal candidate will have strong leadership skills, a background in spa or wellness environments, and a passion for customer satisfaction and team development.
<div>Key Responsibilities:
 
<ul><li>Supervise day-to-day spa operations
</li><li>Manage scheduling, appointments, and staff performance
</li><li>Ensure high standards of hygiene, customer service, and treatment quality
</li><li>Motivate and train team members to meet performance goals
</li><li>Support implementation of promotions and sales targets
</li><li>Handle guest concerns and maintain high satisfaction levels
</li></ul></div><div>Candidate Requirements:
 
<ul><li>Minimum 2&ndash;3 years in a similar supervisory role
</li><li>Solid understanding of spa treatments and client care
</li><li>Strong communication and leadership skills
</li><li>Fluent in English (Arabic is a plus)
</li><li>Presentable and professional at all times
</li></ul></div><div>What We Offer:
 
<ul><li>USD 1,500 monthly salary
</li><li>Attractive commission structure
</li><li>Full expat package: accommodation, transport, visa, medical, air ticket
</li><li>Opportunity to grow within a premium brand
</li></ul></div>Only shortlisted candidates will be contacted.</div></div>

Spa Manager

Holiday Inn

<div>Health Club Operation Supervisor

Do you have a passion for fitness, wellness, and exceptional guest experiences? We are looking for a Health Club Operation Supervisor to oversee daily operations, ensuring smooth service delivery, team efficiency, and a welcoming environment for our members and guests.
A little taste of your day-to-day:

Every day is different, but you&rsquo;ll mostly be:

Supervising the daily operations of the Health Club, Gym, Pool, and Spa facilities.

Leading and motivating the team of fitness instructors, lifeguards, spa attendants, and reception staff to deliver outstanding service.

Ensuring health, safety, and hygiene standards are followed in all areas (pool water checks, equipment maintenance, cleanliness).

Managing member relations&mdash;resolving concerns, handling feedback, and promoting membership retention and sales.

Coordinating staff schedules, training, and performance reviews.

Monitoring stock and equipment needs, coordinating with Engineering and Purchasing for timely support.

Supporting revenue generation through upselling memberships, spa treatments, and special promotions.

Preparing daily reports and assisting the Health Club Manager with operational planning and budgeting.
What we need from you:

Previous experience in supervising a health club, spa, or fitness facility (hospitality industry preferred).

Strong leadership and people management skills.

Knowledge of health &amp; safety regulations related to fitness, spa, and pool operations.

Excellent communication skills and customer service mindset.

Ability to work flexible hours, including weekends and public holidays.

Fluency in English; additional languages are an advantage.
What you can expect from us:

The chance to work with a global hospitality leader (IHG).

Competitive salary, service charge, and benefits.

Training, career development, and opportunities to grow within the IHG family.

A supportive team culture where your ideas and contributions are valued.
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.</div>

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