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sr user experience designer

AppFolio

<div><p><b>Hi, We&rsquo;re AppFolio.</b></p><p>
We&rsquo;re innovators, changemakers, and collaborators. We&rsquo;re more than just a software company &mdash; a cloud-based powerhouse that creates products to make our customers&rsquo; lives easier. We&rsquo;re revolutionizing the way people do business, and we want your ideas, your enthusiasm, and your passion to help us keep on innovating.</p><p></p><p><b><br>
We love where we work, and you can, too.</b></p><p>
Conversations are at the heart of how our customers run their businesses. Property managers spend much of their time communicating with prospects, residents, and owners &mdash; answering questions, providing updates, and building trust. Our Sr. UX Designer for Voice AI will design intuitive, business-focused voice experiences that streamline these interactions, enabling automation where it adds efficiency and creating space for property managers to focus on the connections that matter most.</p><p>
The ideal candidate will thrive in a highly collaborative environment, eager to apply Agile and Lean UX techniques while working alongside Software Engineers, QA Engineers, and Product Managers to build innovative AI-driven solutions.</p><p></p><h3 class="jobSectionHeader"><b>
Responsibilities</b></h3><ul><li><p>
Lead the design of voice AI experiences, from early exploration to polished conversational flows, ensuring interactions feel intuitive and aligned with business needs</p></li><li><div>
Help define and evolve conversational design guidelines and patterns within the broader design system</div></li><li><div>
Collaborate with Engineering and Product Management, together with the rest of the UX Team, to ensure a consistent and high-quality user experience across complex workflows being worked on individually by many small, fast-moving, cross-functional teams</div></li><li><div>
Develop conversation models, personas, and scripts that balance clarity, efficiency, and brand voice</div></li><li><div>
Participate in executing a comprehensive Design Strategy, and work towards meeting usability benchmarks and KPIs</div></li><li><div>
Collaborate with Product Management on roadmap and strategy, working as a tireless advocate for the end user and helping to balance those needs with those of the business</div></li><li><div>
Meet complex design challenges by participating alongside engineering, QA and product in LeanUX-inspired activities such as design studios, provisional personas and storymapping</div></li><li><div>
Ongoing, close collaboration with team members during the sprint including impromptu discussions and brainstorming activities as well as pairing with engineers on design</div></li><li><div>
Support designers and teams as needed with wireframes, flow diagrams, rapid prototypes and visual design to help communicate and validate design ideas</div></li><li><div>
Facilitate user research, in collaboration with the team, to test prototypes and conduct ongoing usability testing specific to conversational interfaces</div></li><li><div>
Evangelize a cohesive user experience via the consistent use of UI patterns</div></li><li><div>
Inspire teams beyond good usability to user delight exploring how tone, pacing, and micro-interactions in voice design can strengthen trust and engagement</div></li><li><p>
Participate in and help drive a comprehensive Design Strategy, setting usability benchmarks and success measures for conversational products.</p></li></ul><h3 class="jobSectionHeader"><b>
Knowledge and Skills</b></h3><ul><li><p>
Strong portfolio of UX work with a focus on voice interfaces, conversational AI, or multimodal experiences</p></li><li><div>
Experience designing natural, human-centered conversations &mdash; including turn-taking, error recovery, and edge cases</div></li><li><div>
Understanding of voice UI usability principles (e.g., brevity, clarity, cognitive load)</div></li><li><div>
Basic knowledge of speech technologies (NLU/NLP, TTS, ASR) and how they shape the design process</div></li><li><div>
Understanding of cross-channel experiences (voice, text, web, and mobile) and how to create continuity across them</div></li><li><div>
Awareness of human-in-the-loop patterns &mdash; when to keep a person in the workflow, when to automate, and how to design smooth handoffs.</div></li><li><div>
Some background or exposure to large language models (LLMs) and emerging multimodal capabilities</div></li><li><div>
Working knowledge of accessibility standards for voice and multimodal interfaces</div></li><li><div>
Experience with a variety of UX deliverables (wireframes, user flows, mockups, prototypes, etc.), but with a keen sense of when to choose the right tool(s) to communicate the design</div></li><li><div>
Knowledge of Agile UX and Lean UX methodologies and experience working in a highly collaborative environment</div></li><li><div>
Demonstrated proficiency in low-fidelity design tools (such as FigJam) and advanced knowledge of design prototyping tools (such as Figma)</div></li><li><div>
Excellent communication and facilitation skills &mdash; able to bring clarity to ambiguous problems and rally stakeholders around the voice experience</div></li><li><p>
Minimum of 5 years of experience in user experience-focused roles, with at least 2 years in voice/conversational design or a closely related area</p></li></ul><h3 class="jobSectionHeader"><b>
Compensation &amp; Benefits</b></h3><p>
The base salary/hourly wage that we reasonably expect to pay for this role is: $125,600-$157,000</p><p>
The actual base salary/hourly wage for this role will be determined by a variety of factors, including but not limited to: the candidate&rsquo;s skills, education, experience, etc.</p><p>
Please note that base pay is one important aspect of a compelling Total Rewards package. The base pay range indicated here does not include any additional benefits or bonuses/commissions that you may be eligible for based on your role and/or employment type.</p><p>
Regular full-time employees are eligible for benefits &ndash; see here.</p></div><p></p>

Sr. User Experience Designer

24 Seven

<div><div><div><p><b>Contract type</b></p><div><br>
Freelance</div></div><div><p><b>
Location</b></p><div><div><br>
Albany</div>, <div>NY</div></div></div><div><p><b><br>
Specialty</b></p><div><br>
Other</div></div><div><p><b>
Remote</b></p><div><div><br>
Yes</div></div></div><div><p><b><br>
Reference</b></p><div><div><br>
490314</div></div></div><div><p><b><br>
Contact name</b></p><div><div><br>
Makena Neuhoff</div></div></div></div><p><br>
</p><h2 class="jobSectionHeader"><b>
Job description</b></h2><div><div><p><b><br>
Job Title: Sr. Staff Experience Designer</b></p>
<p>
Location: Remote, United States<br>
Duration: 4 month contract with potential to extend- 40 hours/weekly</p>
<p><i>
Role Overview:</i><br>
This job involves leading complex projects that enhance user experiences across various platforms. They participate in problem resolution by applying functional expertise and industry knowledge, developing methods for new assignments to improve processes.</p>
<p><i>
Responsibilities include:</i>
</p>
<ul><li>Collaborating with teams to implement global process improvements based on user insights and mentoring junior team members in user-centered design practices.
</li><li>Develop and articulate clear objectives in enhancing user and customer experiences that deliver results and meet organizational goals
</li><li>Influence decision-making at the senior leadership level
</li><li>Perform the most highly complex digital and physical products and services using domain knowledge and extensive business expertise
</li><li>Develop and deliver innovative strategies that benefit customers and product users
</li><li>Lead major business projects which impact the Experience Design job family
</li><li>Design, evaluate, and select process, product, and service improvements based on thorough understanding of user and customer needs and industry trends
</li><li>Mentor and guide junior team members in user-centered design practices.
</li>
</ul><p><i>Qualifications:</i></p>
<ul>
<li>Minimum of 12 years of relevant work experience
</li><li>Bachelor&rsquo;s degree or equivalent experience</li></ul></div></div></div><p></p>

Sr. Staff Experience Designer

Allied Solutions

<div>The Senior UX Designer solves complex problem with elegant, accessible solutions. They manage sprints and releases for Allied&rsquo;s digital design system Affinity, while maintaining a high focus on accessibility. The Sr. UX Designer works closely with research and engineering supporting the alignment from initial findings through the build of the application.
<br>
<br>
Senior designers&rsquo; mentor and educate other designers while working autonomously and pushing the boundaries for speed and quality for design outputs.
<p></p><p>User Interface Design (50%)
</p><ul><li>Design intuitive and user-friendly interfaces that meet our UX and product strategy requirements
</li><li>Create wireframes and prototypes according to product needs
</li><li>Ability to create layouts with a design system
</li><li>Provide insights and incorporate user research into interface designs
</li><li>Determine and create user flows through software products
</li><li>Utilize responsive and atomic design to create scalable interfaces
</li><li>Adopt user experience best practices to create modern and familiar interaction design
</li><li>Have an iterative mindset and be open to feedback
</li><li>Present designs and rationales to product teams, stakeholders, and executives
</li><li>Knowledge of industry tools like Figma and Adobe
</li><li>Problem-solving skills to determine solutions to user interface challenges
</li><li>Ability to work both independently and in a team
</li><li>Attention to detail and mastery of information design
</li><li>Excellent interpersonal and communication skills to communicate ideas to developers
</li><li>Working with UX Engineers to see designs go through development
</li><li>Create, deploy, and analyze quick iterative tests to validate wireframes and prototypes
</li><li>Support UX Research by attending and/or conducting user research including interviews and testing
</li><li>Participate in an/or facilitate Design Thinking workshops
</li><li>Multi-tasking and time management skills, with the ability to prioritize tasks
</li><li>Be active in estimating work and help create road maps
</li></ul><p></p><p>Leads and Inspires Others (20%)
</p><ul><li>Lead and influence others (vertically and horizontally) without formal authority
</li><li>Collaborate and communicate across the organization with business units, stakeholders, and product teams
</li><li>Engage in challenging conversations with the right balance of candor and diplomacy
</li><li>Chair a product governance steering committee of cross-departmental subject matter experts
</li><li>Can demonstrate and educate UXDs on these skills
</li><li>Ability to understand business metrics and translate company goals and objectives into digital experiences
</li><li>Greater speed, quality, accuracy, more independence in executing UXD responsibilities
</li><li>Maintain a competitive edge against competitor products and industry trends
</li><li>Understand product specifications and user psychology and predict what might work for both
</li></ul><p>Research &amp; Testing (15%)
</p><ul><li>Create, deploy, and analyze quick iterative tests to validate wireframes and prototypes
</li><li>Support UX Research by attending and/or conducting user research including interviews and testing
</li><li>Participate in an/or facilitate Design Thinking workshops
</li></ul><ul><li>Can demonstrate and educate UXDs on these skills
</li><li>Greater speed, quality, accuracy, more independence in executing UXD responsibilities
</li></ul><p>Affinity Governance (15%)
</p><ul><li>Creating the UI inventory for the design system
</li><li>Manage the color, typographic, and icons for the design system
</li><li>Create documentation around functionality for each component
</li><li>Troubleshoot issues to help development grab elements if needed
</li><li>Communicate the need and efficiency gains for using a design system
</li></ul><ul><li>Review new components and update tools
</li><li>Manage work sprints with Sr. UX Engineer
</li><li>Run Sprint retrospectives
</li><li>Releasing new design versions for other designers
</li><li>Manage Jira tickets to make sure completion
</li><li>Test and audit components in the design system
</li></ul><p></p><h2 class="jobSectionHeader"><b>Qualifications (Education, Experience, Certifications &amp; KSA):
</b></h2><ul><li>Master&rsquo;s degree, or equivalent combination of education and experience, preferred
</li><li>3 &ndash; 4 years of directly related work experience required
</li></ul><p></p><p><i>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, skills, efforts or working conditions associated with a job.
</i></p><p></p><p>We offer our employees a robust compensation package! Our comprehensive benefits include: medical, dental and vision insurance coverage; 100% company-paid life and disability coverage, 401k options with company match, three weeks PTO by the end of the first year and much more. Allied proudly promotes from within as part of a strong commitment to providing career growth opportunities for employees of all levels. Our diverse business portfolio allows employees broad career options with the advantage of staying with the same organization.
<br>
<br>
All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.</p></div><p></p>

Sr. UX Designer

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